2021 TOYOTA PRIUS
0 recalls — 11 complaints — 110 TSBs — 5/5 safety rating
No recalls found for this vehicle.
Complaint Statistics
11 total complaints
3 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 2 |
| FUEL/PROPULSION SYSTEM | 2 |
| WHEELS | 1 |
| UNKNOWN OR OTHER | 1 |
| SERVICE BRAKES | 1 |
| ELECTRICAL SYSTEM | 1 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 1 |
| LANE DEPARTURE: ASSIST | 1 |
| VEHICLE SPEED CONTROL | 1 |
FUEL/PROPULSION SYSTEM
Feb 23, 2026
Incident date: Oct 31, 2023
When i am going down it's charging when the charge reaches 6 from 8 the engine starts working and stop changing at that point and the power continues comes from engine only without the hybrid battery and there are no codes
VEHICLE SPEED CONTROL
Sep 18, 2024
Incident date: Sep 14, 2024
The contact owns a 2021 Toyota Prius. The contact stated while driving approximately 35 - 45 MPH, the vehicle independently accelerated. The brake pedal was depressed but failed to stop the vehicle immediately. The contact swerved around the vehicle in front and ended up on the opposite side of the ... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jul 14, 2023
Incident date: Jan 4, 2022
The Lane keeping assist used in radar cruise control mode during some drive cycles will attempt to maintain the vehicle position to the far extreme of the lane and in some cases actively veer out of the lane. My safety ant others can be put at risk when the vehicle behaves outside of its design para... Read more
LANE DEPARTURE: ASSIST
Jul 14, 2023
Incident date: Jan 4, 2022
The Lane keeping assist used in radar cruise control mode during some drive cycles will attempt to maintain the vehicle position to the far extreme of the lane and in some cases actively veer out of the lane. My safety ant others can be put at risk when the vehicle behaves outside of its design para... Read more
SERVICE BRAKES
Jun 13, 2023
Incident date: May 8, 2023
The car accelerated without my foot on the accelerator, brake did not respond, and I had to drive through grass and a rock-filled ditch until after about 10 seconds the car returned to my control.
Crash
ENGINE
Jun 13, 2023
Incident date: May 8, 2023
The car accelerated without my foot on the accelerator, brake did not respond, and I had to drive through grass and a rock-filled ditch until after about 10 seconds the car returned to my control.
Crash
ELECTRICAL SYSTEM
Jun 13, 2023
Incident date: May 8, 2023
The car accelerated without my foot on the accelerator, brake did not respond, and I had to drive through grass and a rock-filled ditch until after about 10 seconds the car returned to my control.
Crash
ENGINE
May 11, 2021
Incident date: Feb 26, 2021
CARBON MONOXIDE SEEPS INTO THE PASSENGER CAR BUT DILLER CANNOT FIND IT AND DID NOT HAVE TOOLS TO DETECT CO LEVEL IN THE CAR. I CAN'T USE THIS CAR BECAUSE WAS POISONED MANY TIMES AND AFTER A SECOND CHECK-UP, THE LEVEL OF CO BECOMES HIGHER SO I CAN'T DRIVE THE CAR WITHOUT POISONING. PLEASE HELP ME. I ... Read more
FUEL/PROPULSION SYSTEM
May 11, 2021
Incident date: Feb 26, 2021
CARBON MONOXIDE SEEPS INTO THE PASSENGER CAR BUT DILLER CANNOT FIND IT AND DID NOT HAVE TOOLS TO DETECT CO LEVEL IN THE CAR. I CAN'T USE THIS CAR BECAUSE WAS POISONED MANY TIMES AND AFTER A SECOND CHECK-UP, THE LEVEL OF CO BECOMES HIGHER SO I CAN'T DRIVE THE CAR WITHOUT POISONING. PLEASE HELP ME. I ... Read more
UNKNOWN OR OTHER
May 11, 2021
Incident date: Feb 26, 2021
CARBON MONOXIDE SEEPS INTO THE PASSENGER CAR BUT DILLER CANNOT FIND IT AND DID NOT HAVE TOOLS TO DETECT CO LEVEL IN THE CAR. I CAN'T USE THIS CAR BECAUSE WAS POISONED MANY TIMES AND AFTER A SECOND CHECK-UP, THE LEVEL OF CO BECOMES HIGHER SO I CAN'T DRIVE THE CAR WITHOUT POISONING. PLEASE HELP ME. I ... Read more
WHEELS
Mar 25, 2021
Incident date: Mar 23, 2021
WHILE DRIVING ON THE I 4 WE HAD A BLOWOUT ON THE REAR PASSENGER TIRE. THE CAR HAD LESS THAN 200 MILES ON IT SO IT WAS BRAND NEW. THE DEALERSHIP FOUND OBJECT IN THE TIRE THAT COULD HAVE CAUSE THE PROBLEM THE ONLY CONCLUSION I COULD COME TO IS THAT THIS TIRE WAS DEFECTIVE. THE DEALERSHIP SAID I COULD ... Read more
NHTSA Safety Ratings — 2021 TOYOTA PRIUS
2021 Toyota PRIUS 5 HB AWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash — Driver | 4 / 5 ★★★★☆ |
| Frontal Crash — Passenger | 5 / 5 ★★★★★ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash — Driver | 5 / 5 ★★★★★ |
| Side Crash — Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 10.7% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Standard |
| Lane Departure Warning | Standard |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
EPA Fuel Economy — 2021 TOYOTA PRIUS
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 1.8L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive) | 54.0 | 50.0 | 52.0 | Regular | $1,150 |
CO2 Emissions: 170.0 g/mile (Midsize Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins — 2021 TOYOTA PRIUS
110 manufacturer communications from 64 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 21 |
| 110000 ELECTRICAL SYSTEM | 14 |
| 160000 STRUCTURE | 7 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 7 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 7 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 4 |
| 200000 WHEELS | 4 |
| 353000 EQUIPMENT:ELECTRICAL | 3 |
T-PANT-2024-004-
Mar 4, 2024
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
T-PANT-2024-004-
Mar 4, 2024
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
TSB010622
Feb 20, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used w
TSB010622
Feb 20, 2024
980000 UNKNOWN OR OTHER
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used w
T-PANT-2024-001-
Feb 1, 2024
110000 ELECTRICAL SYSTEM
PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. This new H4 Battery will be phased in over tim
TSB008523A
Nov 17, 2023
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
TSB008523A
Nov 17, 2023
119800 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
TSB008523
Nov 1, 2023
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
TSB005823
Aug 21, 2023
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
TSB003220
Aug 17, 2023
140000 AIR BAGS
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TSB003220
Aug 17, 2023
180000 VEHICLE SPEED CONTROL
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TSB003220
Aug 17, 2023
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
TTT073723
Aug 17, 2023
980000 UNKNOWN OR OTHER
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
TTT073723
Aug 17, 2023
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
T-SB-0057-18
May 30, 2023
110000 ELECTRICAL SYSTEM
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-SB-0057-18
May 30, 2023
350000 EQUIPMENT
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
T-TT-0611-20 Rev
Dec 19, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to
T-SB-0106-22
Dec 7, 2022
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TSB: Some 2018 ? 2022 model year Toyota vehicles equipped with a Premium Audio with Dynamic Navigation System, require a Special Service Tool (SST) USB flash drive to update the map, points of interest, and system software. The SST is used
T-SB-0094-21 Rev
Nov 23, 2022
140000 AIR BAGS
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
T-TT-0703-22
Aug 5, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: Vehicles listed above equipped with a Denso Ten radio (Entune Audio Plus or Premium Audio) may exhibit a condition in which the radio screen continues to show a Bluetooth phone call in progress after the call has ended. This condition h
TSB001221Rev2
Jun 14, 2022
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
TSB001221Rev2
Jun 14, 2022
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
T-SB-0110-20 Rev
May 31, 2022
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while
T-SB-0110-20 Rev
May 31, 2022
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while
T-TT-0611-20 Rev
May 27, 2022
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to
TSB009421Rev1
May 26, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
TTT069522
May 13, 2022
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
TSB003120Rev2
Apr 11, 2022
350000 EQUIPMENT
TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow th
TSB003120Rev2
Apr 11, 2022
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow th
TTT059920 Rev4
Mar 24, 2022
350000 EQUIPMENT
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
T-TT-0687-22
Mar 8, 2022
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis
T-TT-0599-20 Rev
Mar 3, 2022
110000 ELECTRICAL SYSTEM
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns
T-SB-0012-21 Rev
Feb 1, 2022
220000 SEATS
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
T-SB-0003-22
Jan 28, 2022
114000 ELECTRICAL SYSTEM:WIRING
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El
T-TT-0593-20 Rev
Jan 20, 2022
110000 ELECTRICAL SYSTEM
TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacem
T-TT-0593-20 Rev
Jan 20, 2022
118310 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE
TT: Some customers may experience the inability to activate Remote Connect or Remote Connect becoming inoperative when attempting to send commands to the vehicle. To simplify the diagnosis of this system and prevent the unnecessary replacem
Toyota PRO19-02
Jan 12, 2022
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
Toyota PRO19-02
Jan 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
21TC06-RL_Publis
Dec 16, 2021
030000 SERVICE BRAKES, HYDRAULIC
RL: One of the Pre-Collision System (PCS) features in your vehicle is called ?pre-collision brake assist.? When you apply some pressure to the brake pedal, this feature of the system can automatically help further reduce speed if sensors de
21TC06-RL_Publis
Dec 16, 2021
350000 EQUIPMENT
RL: One of the Pre-Collision System (PCS) features in your vehicle is called ?pre-collision brake assist.? When you apply some pressure to the brake pedal, this feature of the system can automatically help further reduce speed if sensors de
21TC06-RL_Publis
Dec 16, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
RL: One of the Pre-Collision System (PCS) features in your vehicle is called ?pre-collision brake assist.? When you apply some pressure to the brake pedal, this feature of the system can automatically help further reduce speed if sensors de
T-SB-0094-21
Nov 23, 2021
160000 STRUCTURE
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
T-SB-0019-21 Rev
Nov 12, 2021
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Re
21TC06 - Dealer
Sep 30, 2021
030000 SERVICE BRAKES, HYDRAULIC
DP: One of the Pre-Collision System (PCS) features in your vehicle is called ?pre-collision brake assist.? When you apply some pressure to the brake pedal, this feature of the system can automatically help further reduce speed if sensors de
21TC06 - Dealer
Sep 30, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
DP: One of the Pre-Collision System (PCS) features in your vehicle is called ?pre-collision brake assist.? When you apply some pressure to the brake pedal, this feature of the system can automatically help further reduce speed if sensors de
21TC06-RL publi
Sep 30, 2021
030000 SERVICE BRAKES, HYDRAULIC
RL: One of the Pre-Collision System (PCS) features in your vehicle is called ?pre-collision brake assist.? When you apply some pressure to the brake pedal, this feature of the system can automatically help further reduce speed if sensors de
21TC06-RL publi
Sep 30, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
RL: One of the Pre-Collision System (PCS) features in your vehicle is called ?pre-collision brake assist.? When you apply some pressure to the brake pedal, this feature of the system can automatically help further reduce speed if sensors de
T-TT-0663-21
Sep 3, 2021
130000 VISIBILITY
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen
T-TT-0663-21
Sep 3, 2021
270000 LANE DEPARTURE
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen
T-SB-0080-19 Rev
Jul 26, 2021
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai
T-SB-0019-21 Rev
Jul 9, 2021
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2020 model year vehicles equipped with Audio Plus (version 1186) or earlier may exhibit one or more of the following conditions: ?WiFi intermittently inoperative. ?DTC (Diagnostic Trouble Code) B15DB present. ?Changing the Auto Re
T-SB-0050-21
Jul 6, 2021
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
T-SB-0034-21
May 27, 2021
190000 TIRES
TSB During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires r
T-SB-0034-21
May 27, 2021
200000 WHEELS
TSB During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires r
T-SB-0035-21
May 27, 2021
350000 EQUIPMENT
TSB: 2022 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
T-SB-0035-21
May 27, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: 2022 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
Toyota PRO21-UFR
May 24, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
T-TT-0611-20 Rev
May 7, 2021
110000 ELECTRICAL SYSTEM
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to
T-TT-0611-20 Rev
May 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how to
T-SB-0025-21
May 3, 2021
110000 ELECTRICAL SYSTEM
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Alb
T-SB-0025-21
May 3, 2021
350000 EQUIPMENT
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Alb
T-SB-0025-21
May 3, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: Some 2020 ? 2021 model year vehicles equipped with Audio, Audio Plus, or Premium Audio (versions 1784) or earlier may exhibit one or more of the following conditions: ?Intermittent blank screen. ?Navigation map update fails. ?Alb
Toyota Safety Re
Mar 17, 2021
140000 AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
T-SB-0012-21
Mar 5, 2021
220000 SEATS
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an
T-SB-0032-20 Rev
Feb 3, 2021
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re
T-TT-0599-20 Rev
Jan 20, 2021
280100 BACK OVER PREVENTION:SOFTWARE
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
T-SB-0113-20
Nov 19, 2020
114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER
TSB: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay? with all iPhone? 12 models. An updated USB port
T-SB-0110-20
Nov 2, 2020
110000 ELECTRICAL SYSTEM
TSB: This bulletin includes basic procedures for performing an at battery rescue charge on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual whil
T-SB-0110-20
Nov 2, 2020
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing an at battery rescue charge on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual whil
T-SB-0035-20 Rev
Oct 22, 2020
350000 EQUIPMENT
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspe
T-SB-0029-20 Rev
Oct 22, 2020
200000 WHEELS
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
T-SB-0029-20 Rev
Oct 22, 2020
210000 TRAILER HITCHES
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
T-SB-0039-20 Rev
Oct 22, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also
T-TT-0629-20
Oct 22, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
TT: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay? with only iPhone? 12 devices (iPhone? 12, iPhon
T-TT-0629-20
Oct 22, 2020
340000 COMMUNICATION
TT: Some 2020 ? 2021 model year C-HR, RAV4, RAV4 HV, Sequoia, Tundra and 2021 model year Avalon, Avalon HV, Prius, Prius Prime, and RAV4 Prime vehicles may exhibit inoperative Apple CarPlay? with only iPhone? 12 devices (iPhone? 12, iPhon
T-TT-0628-20
Oct 21, 2020
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
TT: HVAC drain tube is found to be blocked/clogged.
T-SB-0037-20 Rev
Oct 20, 2020
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage co
T-SB-0028-20 Rev
Oct 9, 2020
350000 EQUIPMENT
TSB: 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
T-SB-0028-20 Rev
Oct 9, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During
T-SB-0027-20 Obs
Aug 3, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: OBSOLETE NOTICE August 3, 2020: This bulletin is no longer applicable and is now obsolete.
T-SB-0027-20 Obs
Aug 3, 2020
350000 EQUIPMENT
TSB: OBSOLETE NOTICE August 3, 2020: This bulletin is no longer applicable and is now obsolete.
T-SB-0027-20 Rev
Jul 31, 2020
160000 STRUCTURE
TSB: TMNA Accessory Sales and Marketing has developed a Toyota paint protection film (PPF) decal (treated with a specially developed light adhesive) for 2021 model year Toyota vehicles. The decal comes in two sizes (2.8 in. x 8 in. and 4 in
T-SB-0028-20 Rev
Jul 31, 2020
160000 STRUCTURE
TSB: All 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. D
T-SB-0028-20 Rev
Jul 31, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: All 2021 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. D
T-SB-0029-20 Rev
Jul 31, 2020
200000 WHEELS
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
T-SB-0029-20 Rev
Jul 31, 2020
210000 TRAILER HITCHES
TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires
T-TT-0468-17 Rev
Jul 30, 2020
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
TT: HVAC drain tube is found to be blocked/clogged.
T-SB-0039-20 Rev
Jul 27, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
TSB: An initialization procedure is required to activate the Entune? 3.0 App Suite Connect for Audio, Audio Plus, and Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also
T-SB-0037-20 Rev
Jul 27, 2020
350000 EQUIPMENT
TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage cond
T-SB-0035-20 Rev
Jul 27, 2020
353000 EQUIPMENT:ELECTRICAL
TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspe
T-SB-0070-20
Jul 9, 2020
110000 ELECTRICAL SYSTEM
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body
T-SB-0070-20
Jul 9, 2020
160000 STRUCTURE
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body
T-SB-0070-20
Jul 9, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: ?Careful inspection for paint chips/scratches and body
T-SB-0040-20 Rev
Jun 8, 2020
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: Hybrid vehicles are equipped with two types of batteries: ?Hybrid Vehicle (HV) battery ?Auxiliary (12V) battery If the hybrid vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will g
T-TT-0613-20
May 28, 2020
160000 STRUCTURE
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for anti-corro
T-TT-0613-20
May 28, 2020
350000 EQUIPMENT
TT: Unibody vehicles commonly have lashing holes on the under body used for securing the vehicle during logistics -The lashing holes are intended to be plugged during Pre-Delivery Service (PDS) -The plugs are: oRequired for anti-corro
T-TT-0611-20
May 18, 2020
110000 ELECTRICAL SYSTEM
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how
T-TT-0611-20
May 18, 2020
350000 EQUIPMENT
TT: To assist with the early detection and early resolution of audio related concerns, it may be requested as part of the remanufactured head unit return to recover MMR data from the head unit. The following steps are instructions on how
T-TT-0606-20
Apr 23, 2020
350000 EQUIPMENT
TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-T
Showing 100 of 110 bulletins.
NHTSA Safety Investigations — TOYOTA PRIUS
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
DP19004
Opened: Sep 30, 2019 — Closed: Jan 21, 2021
Brake Actuator Valve Wear
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota C... Read more
DP13001
Opened: Feb 21, 2013 — Closed: Apr 8, 2020
Intermediate Steering Shaft Separation
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition... Read more
PE10006
Opened: Feb 3, 2010 — Closed: Jul 12, 2010
Braking Performance, Hybrid Vehicle
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic b... Read more
PE09019
Opened: Apr 17, 2009 — Closed: Aug 27, 2009
HEADLIGHT FAILURE
ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT... Read more
PE05029
Opened: May 31, 2005 — Closed: Oct 12, 2005
ENGINE STALLING
ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOL... Read more
TOYOTA PRIUS — All Years Overview
Complete safety history for the TOYOTA PRIUS across all model years (2001–2026).
365
Total Recalls
15,456
Total Complaints
5
Investigations
1,456
Reported Crashes
101
Reported Fires
26
Reported Deaths
TOYOTA PRIUS — Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 4 | 3 | View |
| 2025 | 74 | 24 | View |
| 2024 | 79 | 29 | View |
| 2023 | 79 | 22 | View |
| 2022 | 8 | 27 | View |
| 2021 (current) | 0 | 11 | |
| 2020 | 0 | 23 | View |
| 2019 | 4 | 51 | View |
| 2018 | 1 | 44 | View |
| 2017 | 3 | 125 | View |
| 2016 | 7 | 211 | View |
| 2015 | 7 | 195 | View |
| 2014 | 10 | 266 | View |
| 2013 | 10 | 517 | View |
| 2012 | 8 | 532 | View |
| 2011 | 8 | 651 | View |
| 2010 | 12 | 3,478 | View |
| 2009 | 9 | 637 | View |
| 2008 | 6 | 1,892 | View |
| 2007 | 6 | 2,451 | View |
| 2006 | 8 | 1,689 | View |
| 2005 | 8 | 1,298 | View |
| 2004 | 8 | 737 | View |
| 2003 | 1 | 123 | View |
| 2002 | 2 | 201 | View |
| 2001 | 3 | 215 | View |
| 2000 | 0 | 4 | View |