2019 TOYOTA PRIUS

3 recalls, 51 complaints - 162 TSBs - 5/5 safety rating

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Prius vehicles. An electrical short circuit in the combination meter could occur, causing the speedometer, the odometer, and the fuel gauge to go blank. As such, these vehicles fail to comply with the requirements of Feder... Read more

Consequence

A blank main display will not show important information like vehicle speed or fuel level. Driving with an inoperative display can increase the risk of a crash.

Remedy

Toyota will notify owners, and dealers will inspect the flash memory chip (ROM) production date, and if necessary, replace it along with the combination meter circuit board, free of charge. The recall began February 7, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's n... Read more

3,751 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

ELECTRONIC STABILITY CONTROL (ESC)

Defect Description

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 Lexus LS500, LC500, ES300h, UX250h, LS500h, Toyota Prius, RAV4 HV, 2019-2020 Toyota Prius Prime, and 2020 Corolla HV vehicles. The brake booster pump may fail causing a deactivation of the Vehicle Stability Control system a... Read more

Consequence

Deactivation of the vehicle stability control system or a loss of braking assist increases the risk of a crash.

Remedy

Toyota will notify owners, and dealers will inspect and, if necessary, replace the brake booster pump, free of charge. The recall began September 20, 2019. Toyota owners may contact Toyota customer service at 1-888-270-9371 and Lexus owners may contact Lexus customer service at 1-800-255-3987. To... Read more

6,925 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

EQUIPMENT:OTHER:LABELS

Defect Description

Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply ... Read more

Consequence

If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.

Remedy

GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.

3,634 vehicles affected

Manufacturer: Gulf States Toyota, Inc.

Complaint Statistics

51 total complaints 9 crashes 3 injuries

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	6
SERVICE BRAKES	5
ENGINE	5
VEHICLE SPEED CONTROL	5
AIR BAGS	4
WHEELS	3
FUEL/PROPULSION SYSTEM	3
ELECTRICAL SYSTEM	3
POWER TRAIN	2
SERVICE BRAKES, HYDRAULIC	2

Incident date: May 1, 2024

To Whom It May Concern, I am writing to formally report a serious safety malfunction involving my 2025 Dodge Charger Daytona R/T Stage 1 EV. This incident has caused significant property damage. I arrived home and pulled into my driveway as I routinely do. I opened my garage door and waited for it ... Read more

Crash

Incident date: Oct 28, 2025

The vehicle frequently experiences problems while idling at red lights or stop signs. Specifically, the engine suddenly shuts off after displaying a message that "Idle Mode is unavailable." This has occurred multiple times, and on five separate occasions, the vehicle became completely immobile, requ... Read more

Incident date: Oct 1, 2023

Update happened to Uconnect on October 10th. The vehicle now shuts off every 1/2 mile. When this happens all power is lost and vehicle states to put bricked in park.

Incident date: Oct 1, 2023

My vehicle prompted me to update my UCONNECT software around 540pm last night as I went tminto class. Upon leaving class around 845pm, I expierenced a complete loss of power, many dash indicator lights came on, and the vehicle message appeared indicating the vehicle needed to be put into Park. Thi... Read more

Incident date: Oct 1, 2023

Incident date: Jul 3, 2025

My new car is telling me I have a transmission problem. I got in my car to go to work and my car wouldn’t go in drive or reverse. Then my back up camera doesn’t work all the time and my screen gets blurry or complete black.

Incident date: May 27, 2025

4WD module was failing. It affected hill braking, AWD and collision alert and other components. These messages popped up on my driver screen repeatedly. Safety was compromised in winter driving in snow with no AWD. Also, safety impaired with no collision assist available and all the other safety... Read more

Incident date: May 22, 2025

Valve Body failed - truck currently at dealership The valve body failed as I was pulling out of a gas station - emergency brake immediately engaged and kept re-engaging as I was trying to make it across the street into the parking lot. Truck could not go more than 5 mph and I was stuck and almost hi... Read more

Incident date: May 22, 2025

1st: veh purchased Jan 2023 with new set of tires. Within 11k miles, about 9months: Rear tires unable to be aligned properly due to no camber adjustment. Rear tires have excessive inner rear (belts showing) with 11k miles on tires. Took veh to dealership and was told I just need a set of tires and ... Read more

Incident date: May 22, 2025

I’m currently experiencing the following safety issues with my Fisker Ocean One: 1. Seat sensor - does not sense a person sitting which affects the ability to put the vehicle into gear or automatically puts the vehicle into park if in gear. Huge safety concern since the vehicle has been placed int... Read more

Incident date: Jul 31, 2024

Rims keep cracking on the inside where the tire is sealed. This has happen a total of three times to both front and rear passenger side. Tire pressures are 36psi as recommended by manufacturer. No major pot holes or other road hazards have been hit.

Incident date: Jul 31, 2024

The contact owns a 2019 Chevrolet Traverse. The contact stated that while stopped at red lights and stop signs on several occasions, the vehicle began jerking. Additionally, when the vehicle was in park (P), a "shift to park message" appeared. The contact stated the gear shift had to be forcibly mov... Read more

Incident date: Oct 1, 2024

When regenerative braking is active brake lights do not turn on causing vehicles behind you to come extremely close. The vehicle has extremely strong regenerative breaking. That should activate the brake lights.

Crash

Incident date: Apr 8, 2024

Every time i brake my car goes to park mode.. this happened every time I brake, mode of the car changed from Drive to Park .. Done soft and hard reset still facing this issue.. opened service ticket with Fisker but no update yet. this is really scary and makes me nervous to drive this car. Any help ... Read more

Incident date: Apr 8, 2024

The contact owned a 2019 Subaru Forester. The contact stated while parking the vehicle, the vehicle suddenly accelerated to approximately 80 MPH unintendedly. The contact stated that she depressed the brake pedal, but the vehicle failed to respond. There was no warning light illuminated. The contact... Read more

Crash 1 injured

Incident date: Apr 8, 2024

Crash 1 injured

Incident date: Feb 17, 2024

My 2005 Toyota Corolla airbags have been recalled AT LEAST TWICE already(?) and I have been to the dealer at least twice, for airbag recall repairs. Guess what? The red dashboard airbag light came on AGAIN! I took the 2005 Corolla to the Toyota dealer and the dealer announced that I have to pay for ... Read more

Incident date: Feb 17, 2024

I was turning left pulling into my carport with my foot lightly on brake and the car suddenly accelerated forward !!! I slammed the break hard and was able to stop the car from hitting the concrete wall because my front tire hit the wall to the left and the car hit the cement parking bumper in my c... Read more

Incident date: Feb 17, 2024

Incident date: Nov 11, 2023

The Hydraulic Control Unit Chrysler part number 68143491AA failed and was replaced on my vehicle. I had the vehicle back to the dealer numerous times before they replaced this item. 14000 miles later the same problems are happening again. This causes the Anti-lock braking system and Traction co... Read more

Incident date: Oct 1, 2023

Engine seized while driving

Incident date: Oct 1, 2023

The engine VCM system is burning oil and destroying emissions systems on the vehicle. Catalytic converters are mainly affected as burned oil goes through the exhaust system. The check engine light comes on and the the engine starts to misfire and very abrupt engine vibrations make it into the cabin.

Incident date: Sep 13, 2023

This 2016 Subaru Forester PCV Valve does not regulate the combustion system properly, this allows oil to enter this chamber. It causes loss of power and acceleration when driving. Hazardous driving conditions can cause accidents. crankcase ventilation issues engine oil system issues

Incident date: Sep 13, 2023

Re: Front left and right Toyo Tires (195/65R15 ) Having passed MA state inspection at the end of August my husband and I headed out for a 500 mile road trip. I purposely went back to the station that did the inspection and asked if the tires looked okay for this trip. I was assured they would be fin... Read more

Incident date: Aug 1, 2023

During scheduled oil change service on 8/8/2023, informed that wheel lug nuts were swollen and tire rotation was not completed. Replacement lugnuts were not in stock. Returned on 8/17/2023 and had all wheel lugnuts replaced.

Incident date: Mar 17, 2023

* At times the steering wheel locks up and won't allow you to make adjustments in either direction while you are driving. The steering seems to freeze up. The steering then all of a sudden seems to release in response to you trying to correct the direction of the car. This causes the car to then ... Read more

Incident date: Jan 24, 2023

Rear window across back of cab shattered for no apparent reason while traveling down the road. Contacted dealership and ford warranty and they said this was not a warranty issue. The truck only has 13,000 miles. I feel this is a defective product .

Incident date: Jan 24, 2023

Rearview camera is intermittently non-functional when placed in reverse gear, and shows a red triangle and red camera icon on the screen along with a circle and slash through it. See attached photo.

Incident date: Jan 24, 2023

The contact owns a 2019 Toyota Prius. The contact stated while at a complete stop, another vehicle crashed into the rear of the vehicle and the vehicle began to accelerate unintendedly. The air bags failed to deploy. The brake pedal was depressed but failed to respond. The contact stated that he was... Read more

Crash

Incident date: Jun 8, 2022

Whenever it rains the warning message clean parking assist sensor comes on while you are driving. Even after you clean the sensors the warning continues to beep contiously. You can press the back button but it will not stop. Also proximity sensor comes on with this incident. After the rain stops the... Read more

Incident date: Jun 8, 2022

Incident date: Feb 10, 2022

At low speeds when the windows are down and music is playing on the internal speakers, it can drown out the pedestrian warning sound making it impossible for pedestrians to hear it

Incident date: Sep 15, 2021

The contact owns a 2019 Toyota Prius. The contact stated that upon depression of the brake pedal, pulsation in the brake pedal could be felt without warning. Upon taking the vehicle to a dealer, he requested to have the rotors checked for any defects. He was given a service report that stated that t... Read more

Incident date: Dec 3, 2020

VEHICLE INVOLVED IN A ACCIDENT. VEHICLE BRAKE SYSTEM DID NOT WORK. DRIVER HAD FOOT ON BRAKE PEDAL. ANTI COLLISION BREAK SYSTEM DID NOT WORK, VEHICLE SLID FOR 20FT INTO A STOPPED FOR. 2019 PRIUS WAS GOING 35 MPH BEFORE RISK OF COLLISION WAS REALIZED. SIGNIFICANT DAMAGE DONE ON PASSENGER SIDE BUMPER. ... Read more

Crash

Incident date: Dec 3, 2020

Crash

Incident date: Dec 3, 2020

Crash

Incident date: Aug 18, 2020

I WAS TRAVELING AT ABOUT 55 MPH ON HIGHWAY 66 WHEN THE INSTRUMENT PANEL BEGAN FLASHING THE FOLLOWING WARNINGS: "BRAKING POWER LOW, PHSB MALFUNCTION, PARKING BRAKE LOW, PRE-COLLISION MALFUNCTION, ANTI-LOCK MALFUNCTION, LANE DEPARRURE MALFUNCTION, BRAKE OVERIDE" . THE ONLY OBVIOUS SYMPTOM WAS THAT TH... Read more

Incident date: Jan 16, 2020

PRIUS STALLS IN THE RAIN DESPITE NOT BEING A RECALLED MODEL. PCS SENSOR IS AFTERMARKET, PEDESTRIAN WARNING ALERT NOISE IS OFFLINE, SUSPENSION IS CRACKED, ENGINE MAKES CREAKING NOISE AT LOW SPEED TURNING. I WORKED FOR TOYOTA AS A SALESPERSON AND THEY REALLY TOOK ADVANTAGE OF ME. *TR

Incident date: Jan 16, 2020

Incident date: Feb 24, 2020

I BOUGHT A BRAND NEW 2019 PRIUS FROM THE DEALERSHIP THAT I WORK AT. ONLY A MONTH LATER, THE PRE COLLISION SYSTEM STARTED BECOME UNAVAILABLE AND THE ENGINE STARTED MAKING A LOUD CRANKING NOISE. I TOOK IT TO TOYOTA AND THEY TOLD ME THAT THE PCS MILIMETRE WAVE SENSOR WAS MISSING FROM THE CAR. THEY ALSO... Read more

Incident date: Feb 24, 2020

Incident date: Oct 13, 2019

I WAS TURNING TO EXIT A FREEWAY AND ALL OF A SUDDEN MY CAR CAME TO A STOP (ABOUT 55MPH TO 0) IN A MATTER OF SECONDS WITH NO WARNING. IT THEN TOOK A FEW SECONDS BEFORE I WAS ABLE TO GET THE GAS TO WORK AGAIN. NO CARS WERE AROUND ME LUCKILY.

Incident date: Oct 13, 2019

Incident date: Oct 6, 2019

OUR PRIUS WAS INVOLVED IN FRONT TO PASSENGER SIDE COLLISION, WHICH TOTALED THE PRIUS, YET NO AIRBAGS DEPLOYED DURING THE ACCIDENT. THE PRIUS SHOULD HAVE BEEN EQUIPPED WITH SIDE AIRBAG AND PASSENGER AIRBAG, WHICH BOTH FAILED EVEN THOUGH THOSE AREAS WERE IMPACTED.

Crash 1 injured

Incident date: Sep 16, 2019

BOUGHT A NEW 2019 PRIUS FROM GROSSINGER TOYOTA ON 9/13, WENT BACK TO THE DEALER ON 9/16 TO GET MY OLD CITY STICKER FROM MY OLD CAR (THIS NEW CAR ONLY HAD 61 MILES), THE NEW CAR BROKE WHILE I WAS THERE. THE ENTIRE DASHBOARD WENT OFF (BLINDERS CANNOT BE TURN ON. NO INDICATION OF SPEED, NO INDICATION O... Read more

Incident date: Sep 16, 2019

Showing 50 of 51 complaints.

NHTSA Safety Ratings, 2019 TOYOTA PRIUS

2019 Toyota Prius 5 HB AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	10.7%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2019 TOYOTA PRIUS

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.8L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive)	54.0	50.0	52.0	Regular	$1,200

CO2 Emissions: 170.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2019 TOYOTA PRIUS

162 manufacturer communications from 87 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	32
110000 ELECTRICAL SYSTEM	29
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	14
353000 EQUIPMENT:ELECTRICAL	10
356000 EQUIPMENT ADAPTIVE/MOBILITY	5
160000 STRUCTURE	5
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	5
118000 ELECTRICAL SYSTEM:SOFTWARE	4

060000 ENGINE AND ENGINE COOLING

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

110000 ELECTRICAL SYSTEM

PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. This new H4 Battery will be phased in over tim

110000 ELECTRICAL SYSTEM

TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (

119800 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT

110000 ELECTRICAL SYSTEM

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair

140000 AIR BAGS

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

180000 VEHICLE SPEED CONTROL

350000 EQUIPMENT

980000 UNKNOWN OR OTHER

TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis

346000 COMMUNICATION:MANUFACTURER TELEMATICS

110000 ELECTRICAL SYSTEM

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to

350000 EQUIPMENT

140000 AIR BAGS

TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur

160000 STRUCTURE

TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

050000 PARKING BRAKE

110000 ELECTRICAL SYSTEM

140000 AIR BAGS

350000 EQUIPMENT

TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while

119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

346000 COMMUNICATION:MANUFACTURER TELEMATICS

TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE May 02, 2022: This bulletin is now obsolete. Please see T-SB-0045-22

110000 ELECTRICAL SYSTEM

Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following

180000 VEHICLE SPEED CONTROL

350000 EQUIPMENT

TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow th

118000 ELECTRICAL SYSTEM:SOFTWARE

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis

220000 SEATS

114000 ELECTRICAL SYSTEM:WIRING

TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El

190000 TIRES

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom

200000 WHEELS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

160000 STRUCTURE

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function

130000 VISIBILITY

TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen

270000 LANE DEPARTURE

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.

140000 AIR BAGS

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

220000 SEATS

TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

118000 ELECTRICAL SYSTEM:SOFTWARE

353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

110000 ELECTRICAL SYSTEM

TSB: This bulletin includes basic procedures for performing an at battery rescue charge on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual whil

350000 EQUIPMENT

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

TT: HVAC drain tube is found to be blocked/clogged.

353000 EQUIPMENT:ELECTRICAL

TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t

010000 STEERING

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.

356000 EQUIPMENT ADAPTIVE/MOBILITY

TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

162000 STRUCTURE:BODY

OBSOLETE NOTICE July 31, 2020: This bulletin is no longer applicable and is now obsolete.

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

TT: HVAC drain tube is found to be blocked/clogged.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investig

110000 ELECTRICAL SYSTEM

TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inopera

350000 EQUIPMENT

TT: Due to the challenges caused by the COVID-19 virus threat, some dealers are experiencing reduced traffic into their stores and causing dealer stock to age. Due to this situation, dealers are reminded and recommended to follow the Long-T

100000 POWER TRAIN

TT: Some 2019-2020 model year Prius vehicles may experience a whine/humming noise at 70-80 mph from the rear of the vehicle. This condition can occur on vehicles with less than 10,000 miles.

350000 EQUIPMENT

TT: Some customers who have upgraded their iPhone? to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetoot

350000 EQUIPMENT

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The a

350000 EQUIPMENT

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0236-17. Service Bulletin No. T-SB-0236-17 is obsolete and any printed versions should be discarded. Audio Head Unit Software Updat

118000 ELECTRICAL SYSTEM:SOFTWARE

350000 EQUIPMENT

OBSOLETE NOTICE April 01, 2020: This bulletin is now obsolete. Please see T-SB-0031-20. Audio Head Unit Software Update (Denso)

118000 ELECTRICAL SYSTEM:SOFTWARE

OBSOLETE NOTICE April 01, 2020: This bulletin is now obsolete. Please see T-SB-0031-20. Audio Head Unit Software Update (Denso)

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: Some 2016 ? 2020 model year Toyota vehicles may exhibit naturally occurring odors emitted from the HVAC system and/or related environmental factors. Follow the General Procedure in this bulletin to minimize the odors experienced.

110000 ELECTRICAL SYSTEM

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0003-19. ?The Introduction and Software Update Information sections have been updated. Service Bulletin No. T-SB-0003-19 is obsolete

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

353000 EQUIPMENT:ELECTRICAL

110000 ELECTRICAL SYSTEM

353000 EQUIPMENT:ELECTRICAL

Showing 100 of 162 bulletins.

NHTSA Safety Investigations, TOYOTA PRIUS

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP, Closed , Model Year: 2004

Intermediate Steering Shaft Separation

The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition... evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606Read more

PE, Closed , Model Year: 2010

Braking Performance, Hybrid Vehicle

The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic b... Read more

PE, Closed , Model Year: 2006

HEADLIGHT FAILURE

ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT... EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more

PE, Closed , Model Year: 2004

ENGINE STALLING

ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOL... INE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.Read more

TOYOTA PRIUS - All Years Overview

Complete safety history for the TOYOTA PRIUS across all model years (2001, 2026).

91 Total Recalls

15,554 Total Complaints

4 Investigations

1,417 Reported Crashes

123 Reported Fires

32 Reported Deaths

TOYOTA PRIUS - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	5	View
2025	2	28	View
2024	4	31	View
2023	4	25	View
2022	1	31	View
2021	0	11	View
2020	0	23	View
2019 (current)	3	51
2018	1	45	View
2017	3	127	View
2016	5	215	View
2015	1	209	View
2014	3	276	View
2013	3	535	View
2012	6	541	View
2011	6	662	View
2010	10	3,482	View
2009	6	644	View
2008	4	1,894	View
2007	4	2,451	View
2006	6	1,690	View
2005	6	1,298	View
2004	6	737	View
2003	1	123	View
2002	2	201	View
2001	3	215	View
2000	0	4	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
HIGHLANDER	677	6,756	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
HIGHLANDER HYBRID	355	1,103	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2019 TOYOTA PRIUS

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2019 TOYOTA PRIUS

Safety Technology

EPA Fuel Economy, 2019 TOYOTA PRIUS

Technical Service Bulletins, 2019 TOYOTA PRIUS

Most Affected Components

NHTSA Safety Investigations, TOYOTA PRIUS

TOYOTA PRIUS - All Years Overview

TOYOTA PRIUS - Year by Year

Other TOYOTA Models