Complaint Statistics
45 total complaints
6 crashes 2 injuries 1 deaths
Top Reported Components
| Component | Complaints |
| UNKNOWN OR OTHER | 5 |
| VISIBILITY/WIPER | 5 |
| VEHICLE SPEED CONTROL | 5 |
| ELECTRICAL SYSTEM | 5 |
| SERVICE BRAKES | 4 |
| EXTERIOR LIGHTING | 4 |
| FUEL/PROPULSION SYSTEM | 3 |
| ENGINE | 3 |
| STRUCTURE:BODY | 3 |
| POWER TRAIN | 2 |
Incident date: May 6, 2026
The contact owns a 2018 Toyota Prius. The contact stated that while driving at an undisclosed speed, the engine constantly overheated. An unidentified warning light was flashing on the instrument panel. An independent mechanic inspected the vehicle and became aware that the coolant reservoir was emp
... ty. One month later, the same failure reoccurred. A second independent mechanic inspected the vehicle, and the coolant reservoir was empty. The vehicle was taken to a dealer. The dealer diagnosed the vehicle with a coolant leak into the head gasket. The dealer advisor referenced a customer satisfaction program as the cause of the failure; however, the vehicle was over the mileage limit for the program. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 188,000.Read more
Incident date: Mar 5, 2026
The contact owns a 2022 Honda Accord. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. Multiple warning lights illuminated intermittently: TPMS, ABS, Traction, brake system, power steering, Uphill, and
... Cruise Control. The contact stated that on a separate occasion, the Collision Mitigation Braking System (CMBS) unexpectedly triggered, and the vehicle braked without warning. The contact had no control over the steering wheel; the wheel ended up doing a 180-degree turn, and the front driver-side wheel detached. The vehicle ended up going into a ditch, where it came to a stop. No air bags deployed. The contact went to urgent care afterward, and the doctor prescribed muscle relaxers for minor back injuries. The police were called; however, no police report was filed. The tire was attached back to the vehicle, and the vehicle was towed to the dealer, where it was diagnosed that the failure was related to an electrical issue. The dealer completed a full tune-up. The dealer test drove the vehicle, and multiple warning lights illuminated. The dealer reset the system on the vehicle. The vehicle was repaired. The contact stated that a month before the accident, while the vehicle had maintenance work done, the contact informed the dealer that the vehicle was "acting weird." No cause for the failure was found on the vehicle. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,000.Read more
Crash
1 injured
Incident date: Dec 31, 1969
Ive got this vehicle on 5/12/2025 and all of this need to be done CATALYTIC CONVERTER REPLACEMENT. DURING INSPECTION FOUND LOUD EXHAUST ON STARTUP. UPON FURTHER INSPECTION FOUND BANK 1 CATALYTIC CONVERTER CRACKED CAUSING EXHAUST LEAK. BOTH EXHAUST FRONT PIPES DAMAGED AS WELL(BROKEN MOUNTING BRACKET
... S BETWEEN BOTH PIPES) . RECOMMEND REPLACEMENT OF CATALYTIC CONVERTER AND BOTH EXHAUST FRONT PIPESBRAKE SYSTEM FLUID EXCHANGE-PERFORMED PRESSURIZED FLUID EXCHANGE OF OLD BRAKE FLUID, REMOVED MOISTURE AND AIR CONTAMINATION FROM BRAKE SYSTEM. INSTALLED NEW DOT SPECIFIC FLUID TO MEET MANUFACTURE SPECIFICATIONSAUTOMATIC TRANSMISSION SERVICE FLUID EXCHANGECF - COOLING SYSTEM SERVICE 6830/5881-01 INCLUDES FLUSH COOLING SYSTEM, PRESSURE TEST, CHECK HOSES, CAP AND CHECK CONNECTION. INSTALL COOLING SYSTEM CORROSION CONTROL KIT Drain old Transfer case fluid and replace with new fluid REAR DIFFERENTIAL SERVICE This should have been done when the dealership got the vehicle, and it should be GM or BERGER responsibility. I am sure this was an issue to begin with.Read more
Incident date: Jun 2, 2025
The contact owns a 2019 Ford Edge. The contact stated that the check engine warning light was illuminated. The contact used a vehicle scanner to scan the vehicle. The contact retrieved DTC: P0446 (Evaporative Emission Control System (EVAP) vent control circuit malfunction). Additionally, the contact
... stated that the infotainment system was frozen and was inoperable, and there was rust underneath the hood because the vehicle was not equipped with a hood shroud. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was opened. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 64,000.Read more
Incident date: Dec 10, 2024
The contact owns a 2007 Chevrolet Cobalt. The contact stated that while driving approximately 35 MPH, the power steering warning light illuminated, and the contact had to manually steer the vehicle. The contact continued to drive the vehicle without power steering functionality. The contact stated t
... hat additional electrical failures had occurred. The contact also stated that the ABS activated and deactivated independently, and the traction control became inoperable. The instrument panel also became inoperable, and the contact was unable to see the speedometer and fuel gauge functions on the instrument panel. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was unknown. The VIN was not available.Read more
Incident date: Feb 3, 2025
The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 24V633000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The co
... ntact stated that the vehicle was limited with the distance the vehicle could be driven due to the limit on the maximum charge of 80%. The dealer was contacted, and the vehicle remained with the dealer. The manufacturer was made aware of the issue and the contact was provided a case number. The failure mileage was approximately 22,000. VIN tool confirms parts not available.Read more
Incident date: Feb 3, 2025
vehicle will stall out in the middle of driving as if it does not have any fuel. Toyota could not pull the error code a second time replaced a random part and the next month the car continued to stall out.
Incident date: Oct 31, 2024
The high beam shutter that switches from high to low is not working. The car has 68,000 and I don't think this is something that should not work at that low mileage considering it is not in use all the time. I just dont see how it stops working all of a sudden when most of the time drivers do not us
... e their high beams everyday. I just got inspected because its required in our state and both mechanics confirmed this problem. We bought a new bulb and that is when we found out the problem.Read more
Incident date: Oct 31, 2024
Both main panel and infotainments system of the vehicle are inoperable. No information on the vehicle is available when operating it such as speed/charge remaining/safety information such as engine lights/cameras, etc.
Incident date: Oct 31, 2024
Both main panel and infotainments system of the vehicle are inoperable. No information on the vehicle is available when operating it such as speed/charge remaining/safety information such as engine lights/cameras, etc.
Incident date: Feb 13, 2024
Brake pedal gets hard no brakes pops back up all brakes lock up and throws u forward and then works fine for a day or 2 then same thing changed hydro pump 2 brake booster one and the last time it was changed good for two days then issues with my brakes again haven’t even made first payment yet and
... check engine light because a glow plugs outRead more
Incident date: Sep 28, 2023
The contact owns a 2019 Nissan Altima. The contact stated while driving approximately 50 MPH, the vehicle stalled, and the power brakes and power steering were inoperable. There was no warning light illuminated. The contact pulled over and called roadside assistance for a jumpstart. The contact stat
... ed that the failure of the electric power had become a recurring failure. The contact had taken the vehicle to a local dealer, but the failure could not be duplicated. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 75,000.Read more
Incident date: May 2, 2023
The contact owned a 2013 Kia Optima. The contact stated while her son was driving approximately 35-40 MPH, the check engine warning light illuminated and was flashing; however, he continued driving the vehicle. The contact stated that she later took the vehicle to an independent mechanic, where it w
... as diagnosed that the knock sensor and an unknown component needed to be replaced. The vehicle was repaired; however, 6 hours later while her son was driving 65 MPH, the vehicle stalled. The vehicle was unable to restart and was towed back to the independent mechanic. The independent mechanic then informed the contact that the engine needed to be replaced. The vehicle was then towed to the local dealer who confirmed that the engine needed to be replaced. The engine was replaced by the local dealer approximately in October of 2021. The contact then stated that on March 13, 2023, while her son was driving at an unknown speed, the vehicle crossed the center line and crashed into a tree on the other side of the road. The contact stated that the air bags deployed; however, her son was pronounced deceased at the scene. A Police report was filed. The contact stated that the Police Officer informed her that the speedometer was reading 90 MPH at the time of the crash and that the Event Data Recorder (EDR) was destroyed. The contact stated that the engine and transmission dislodged from the vehicle approximately 30-feet. The contact was concerned that the crash might have been caused by unintended acceleration. The vehicle was towed to a tow yard. The cause of the failure was not yet determined. The manufacturer had not been informed of the failure. The failure mileage was approximately 114,000.Read more
Crash
1 deaths
Incident date: Mar 10, 2023
The upper spring loaded fuel cap spring broke falling down into the fueling area. I believe it is constitutes a safety issue when fueling, trying to get the pump nozzle in to the fuel in area to fill the tank. My worry is a spark with this broken unit in there, May cause an explosion, and injuries
Incident date: Jul 2, 2022
Stopped at red light, then the car didn't accelerate when hitting gas. Engine revs but the car does not accelerate. It happened multiple time when the car was out in sun with full ac on(100f). Happened once in intersection and almost got hit head on
Incident date: Jul 2, 2022
Stopped at red light, then the car didn't accelerate when hitting gas. Engine revs but the car does not accelerate. It happened multiple time when the car was out in sun with full ac on(100f). Happened once in intersection and almost got hit head on
Incident date: Jul 2, 2022
Stopped at red light, then the car didn't accelerate when hitting gas. Engine revs but the car does not accelerate. It happened multiple time when the car was out in sun with full ac on(100f). Happened once in intersection and almost got hit head on
Incident date: Jun 21, 2022
UNKNOWN My car started stalling when it comes to a full stop. I.e. if I stop at a red light or stop sign, and I then press the gas, it stalls. It might inch forward, but it doesn’t really accelerate. This happened last year, and I took it to the dealer. They couldn’t reproduce the results, and
... they could only suggest changing my small 12V battery. Today, it stalled 8 times, between 2 short drives. Each at a stop sign only travelling ~5 miles total. I have an appointment at the dealer but this is exactly what happened last year with no diagnosis. No check engine light is on or anything.Read more
Incident date: Mar 4, 2021
MY WINDSHIELD HAS CRACKED TWICE WITHOUT BEING STRUCK BY AN OBJECT AND WITHOUT BEING NEAR ANOTHER VEHICLE. BOTH INCIDENTS OCCURRED DURING NORMAL HIGHWAY DRIVING. I WAS NOT SPEEDING OR DRIVING RECKLESSLY. BOTH TIMES REQUIRED THE REPLACEMENT OF THE WINDSHIELD AS THE CRACK QUICKLY SPREAD AND AFFECTED A
... GOOD PORTION OF THE WINDSHIELD. I AM REQUESTING REIMBURSEMENT FOR THE COST OF REPLACING THE WINDSHIELD (TWICE). THE FIRST INCIDENT OCCURRED JUST A FEW DAYS AFTER PURCHASE. THE SECOND INCIDENT OCCURRED TODAY, MARCH 4, 2021.Read more
Incident date: Dec 2, 2020
ON DEC 2, 2020 WHILE DRIVING ON THE FREEWAY AT ABOUT 45-50 MPH OUR SUNROOF EXPLODED CAUSING US TO GET TO THE SIDE OF THE ROAD. THE SHADE WAS CLOSED WHICH SAVED US FROM EXPLODING GLASS. THERE WERE NO ROAD HAZARDS, NO ISSUES OTHER THAN A SPONTANEOUS EXPLODING OF OUR SUNROOF. THE ORLANDO POLICE DEPT WA
... S SUMMONED AND THE ROADRANGERS STOPPED TO ASSIST US. I TOOK THE CAR DIRECTLY TO THE TOYOTA DEALERSHIP IN CLERMONT, FL AND THEY REPAIRED THE GLASS AT NO CHARGE BUT TOLD ME HAD THE CAR NOT BEEN UNDER MANUFACTURER WARRANTY I WOULD HAVE BEEN RESPONSIBLE FOR THE COST OF REPLACEMENT. IF THE SHADE HAD NOT BEEN CLOSED THE ENTIRE PASSENGERS WITHIN THE CABIN WOULD HAVE BEEN SPLATTERED WITH SHATTERED GLASS.Read more
Incident date: Dec 2, 2020
ON DEC 2, 2020 WHILE DRIVING ON THE FREEWAY AT ABOUT 45-50 MPH OUR SUNROOF EXPLODED CAUSING US TO GET TO THE SIDE OF THE ROAD. THE SHADE WAS CLOSED WHICH SAVED US FROM EXPLODING GLASS. THERE WERE NO ROAD HAZARDS, NO ISSUES OTHER THAN A SPONTANEOUS EXPLODING OF OUR SUNROOF. THE ORLANDO POLICE DEPT WA
... S SUMMONED AND THE ROADRANGERS STOPPED TO ASSIST US. I TOOK THE CAR DIRECTLY TO THE TOYOTA DEALERSHIP IN CLERMONT, FL AND THEY REPAIRED THE GLASS AT NO CHARGE BUT TOLD ME HAD THE CAR NOT BEEN UNDER MANUFACTURER WARRANTY I WOULD HAVE BEEN RESPONSIBLE FOR THE COST OF REPLACEMENT. IF THE SHADE HAD NOT BEEN CLOSED THE ENTIRE PASSENGERS WITHIN THE CABIN WOULD HAVE BEEN SPLATTERED WITH SHATTERED GLASS.Read more
Incident date: May 7, 2020
TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING ABOUT 65 MPH, ANOTHER VEHICLE PULLED INTO THE HIGHWAY, WITHOUT STOPPING, AND CRASHED INTO THE FRONT DRIVER'S SIDE FENDER OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT NONE OF THE AIR BAGS DEPLOYED. THERE WAS NO WARNI
... NG LIGHTS ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION, INCLUDING BACK, NECK, ANKLE AND HEAD INJURIES. HE ALSO STATED THAT HE RIPPED THE TENDON ON THE RING FINGER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *LN*JBRead more
Crash
1 injured
Incident date: Jan 2, 2020
ERROR CODES P0113 AND P0102 AND WARNING MESSAGES FOR CHECK ENGINE AND ICS MALFUNCTION* LAPPEARED WHEN STARTING THE GARAGED VEHICLE IN APPROXIMATELY 55F ROOM TEMPERATURE. TOYOTA OF ESCONDIDO AND TOYOTA'S CUSTOMER CARE TELEPHONE CENTER EXPLAINED THAT THEY WILL NOT INSPECT (ALTHOUGH UNDER THE 3-YEAR/3
... 6,000 MILES WARRANTY) WITHOUT A SERVICE FEE. ONLINE, REPORTS THAT A FAILING 12V BATTERY MAY CAUSE MULTIPLE CODES TO BE TRIGGERED WERE ALSO MET WITH A REQUEST FOR A $110 DIAGNOSTIC FEE. THE BATTERY IS ALSO UNDER THE 3-YEAR/36,000 MILE WARRANTY. ERROR CODES AND MESSAGES IMPLICATE FUEL EFFICIENCY, POLLUTION AND SAFETY ISSUES. *ICS IS THEIR COLLISION SENSOR SYSTEM.Read more
Incident date: Nov 30, 2019
AUTO HIGH BEAM FEATURE INTERMITTENTLY CUTS OUT AND THEN RESUMES, ESPECIALLY FREQUENTLY IN RAINY WEATHER. WHILE OFF, I CANNOT ENGAGE THE HIGH BEAM WITHOUT FIRST SHUTTING OFF THE AHB FEATURE. MANY SIMILAR REPORTS REGARDING TOYOTA VEHICLES; SEE HTTPS://WWW.RAV4WORLD.COM/THREADS/AUTO-HIGH-BEAM-ISSUES.2
... 42329/Read more
Incident date: Oct 29, 2019
THE CAR IS INADEQUATE IN THE WINTER. WHEN IT SNOWS I CAN'T KEEP THE WINDOWS CLEAN. THEY CHANGED THE FITTINGS AND I CAN'T EVEN PUT WINTER BLADES ON THE CAR. ALSO, AND THIS APPLIES TO ALMOST ALL NEW CARS AS WELL, THE LED LIGHTS FREEZE OVER. IT'S A SAFETY HAZARD NOT TO HAVE LIGHTS THAT WORK. AND IT
... 'S A SAFETY HAZARD TO HAVE TO GET OUT OF THE CAR IN DANGEROUS CONDITIONS TO TRY AND SCRAPE ICE OFF THE WINDOWS AND LIGHTS. THE FRONT AND REAR LIGHTS GET CAKED WITH ICE AND SNOW. THIS PICTURE IS OF MY WINDSHIELD AFTER AN HOUR OF WARMING UP. THE WIPERS STAY CAKED WITH ICE. AND WHEN I TURN THEM ON, THIS IS WHAT HAPPENS. THEY SMEAR THE WINDSHIELD WITH ICE. THEY SMEAR IT WITH WATER TOO. I CAN'T SQUEEGEE WATER WITH ICE. I'D LOVE TO TRADE IT IN, BUT EVERYONE HAS LED LIGHTS. THEY'RE A SAFETY HAZARD. AND THESE ISSUES ARE KEEPING ME FROM BUYING A NEW CAR. I WOULD APPRECIATE IT IF YOU ADDRESSED THESE ISSUES. THE CAR COMPANIES WON'T LISTEN TO ME. THANK YOU HAVE A GREAT DAYRead more
Incident date: Oct 29, 2019
THE CAR IS INADEQUATE IN THE WINTER. WHEN IT SNOWS I CAN'T KEEP THE WINDOWS CLEAN. THEY CHANGED THE FITTINGS AND I CAN'T EVEN PUT WINTER BLADES ON THE CAR. ALSO, AND THIS APPLIES TO ALMOST ALL NEW CARS AS WELL, THE LED LIGHTS FREEZE OVER. IT'S A SAFETY HAZARD NOT TO HAVE LIGHTS THAT WORK. AND IT
... 'S A SAFETY HAZARD TO HAVE TO GET OUT OF THE CAR IN DANGEROUS CONDITIONS TO TRY AND SCRAPE ICE OFF THE WINDOWS AND LIGHTS. THE FRONT AND REAR LIGHTS GET CAKED WITH ICE AND SNOW. THIS PICTURE IS OF MY WINDSHIELD AFTER AN HOUR OF WARMING UP. THE WIPERS STAY CAKED WITH ICE. AND WHEN I TURN THEM ON, THIS IS WHAT HAPPENS. THEY SMEAR THE WINDSHIELD WITH ICE. THEY SMEAR IT WITH WATER TOO. I CAN'T SQUEEGEE WATER WITH ICE. I'D LOVE TO TRADE IT IN, BUT EVERYONE HAS LED LIGHTS. THEY'RE A SAFETY HAZARD. AND THESE ISSUES ARE KEEPING ME FROM BUYING A NEW CAR. I WOULD APPRECIATE IT IF YOU ADDRESSED THESE ISSUES. THE CAR COMPANIES WON'T LISTEN TO ME. THANK YOU HAVE A GREAT DAYRead more
Incident date: Oct 20, 2019
AUTOMATIC HIGH BEAMS DIM AND THEN FAIL TO BRIGHTEN INTERMITTENTLY. WHEN DRIVING, AUTOMATIC HIGH BEAMS FUNCTION AS INTENDED THEN THE DASH INDICATOR SPONTANEOUSLY TURNS OFF AND THE HEADLIGHTS FAIL TO BRIGHTEN. VEHICLE HAS BEEN TO THE DEALERSHIP SERVICE DEPARTMENT TWICE FOR THIS. THE SECOND TIME , TH
... E DEALER WAS ABLE TO DUPLICATE THE PROBLEM BOTH IN MY VEHICLE AND IN A 2019 PRIUS FROM THE INVENTORY. TOYOTA TECHNICAL ASSISTANCE IS ADAMANT THAT THE PROBLEM IS NORMAL FUNCTIONALITY. I FAIL TO UNDERSTAND HOW THE HIGH BEAMS NOT BRIGHTENING WHEN THEY SHOULD DURING NIGHT DRIVING IS NORMAL FUNCTIONALITY.Read more
Incident date: Oct 4, 2019
I WAS DRIVING UP TO MY GARAGE ON THE SIDE OF MY HOUSE ON A CLEAR DAY, EARLY AFTERNOON. I WAS TRAVELING ABOUT 3 MPH AND TRIED TO STOP TO PARK IN FRONT OF THE GARAGE DOOR. I DEPRESSED THE BRAKE PEDAL AND IT DID NOT ENGAGE, BUT LURCHED FORWARD INTO THE GARAGE, CRASHING INTO THE GARAGE AND CAUSING DAMAG
... E TO BOTH THE GARAGE AND THE AUTO.Read more
Crash
Incident date: Oct 4, 2019
I WAS DRIVING UP TO MY GARAGE ON THE SIDE OF MY HOUSE ON A CLEAR DAY, EARLY AFTERNOON. I WAS TRAVELING ABOUT 3 MPH AND TRIED TO STOP TO PARK IN FRONT OF THE GARAGE DOOR. I DEPRESSED THE BRAKE PEDAL AND IT DID NOT ENGAGE, BUT LURCHED FORWARD INTO THE GARAGE, CRASHING INTO THE GARAGE AND CAUSING DAMAG
... E TO BOTH THE GARAGE AND THE AUTO.Read more
Crash
Incident date: Jan 1, 2019
THE HEAT SHIELD ON THE UNDERSIDE OF THE CAR, BY THE STORAGE BATTERY CAME LOSE WHILE DRIVING AND WAS DAMAGED. IT IS HELD IN PLACE BY ONLY FOUR PLASTIC PINS. THE CAR IS SO LOW TO THE GROUND THAT IT IS HARD TO CLEAR NORMAL SPEED BUMPS LET ALONE OLDER LARGER ONES. WE WERE TRAVELING A HOUSING ADDITION LE
... SS THAN 20 MPH AND JUST WENT OVER AN OLDER HIGH SPEED-BUMP AND PUDDLE WHEN IT OCCURRED. WE DROVE THE LAST 100 OR SO FEET HOME AND WIRED IT UP OUT OF THE WAY SO THE CAR COULD BE DRIVEN AT LOW SPEED TOO THE DEALERSHIP. THE DEALERSHIP TOLD US THIS WAS DAMAGE DUE TO OUR DRIVING NEGLIGENCE IE: "WE HIT SOMETHING". WHEN THIS SHIELD COMES OFF IT FALLS STRAIGHT INTO THE VEHICLE EXHAUST PIPE AND GROUND, THERE IS NO SIMPLE WAY TO REMOVE THE PIECE UNTIL A FULL REPAIR CAN BE COMPLETED. IT MUST BE WIRED UP OFF THE GROUND OR PART OF THE WHEEL AND EXHAUST MUST BE DISCONNECTED. IT TOOK THE DEALERSHIP THREE TRIES AND OVER A MONTH TO GET THE CORRECT SHIELD IN AND PERFORM THE REPAIR. THE PART NUMBER IN THE TOYOTA PARTS SPECIFICATION AND THE REPAIR PARTS WAREHOUSE OR NOT THE SAME.Read more
Incident date: Aug 29, 2019
TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE THE VEHICLE HAD EXPERIENCED UNINTENDED ACCELERATION AND CRASHED INTO A SECOND PARKED VEHICLE. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER DCH
... TOYOTA (1504 US HWY 1 NORTH BRUNSWICK NJ) BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 6,000.Read more
Crash
Incident date: Jul 4, 2019
TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. WHILE DRIVING 20 MPH, THE ELECTRICAL SYSTEM FAILED AND EVERYTHING IN THE VEHICLE SHUT DOWN. THE VEHICLE DECELERATED AND LOST POWER. WHILE THE VEHICLE COASTED, THE ENGINE RESTARTED ON ITS OWN. THE VEHICLE WAS DRIVEN TO TOYOTA VALLEJO (201 AUTO MALL PARKWAY,
... VALLEJO, CA 94591, 707-552-4545) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,600.Read more
Incident date: Jun 7, 2019
I STARTED MY CAR, PUT IT IN DRIVE AND BEGAN TO MAKE A U TURN OUT OF A PARKING LOT WHEN IT SUDDENLY ACCELERATED ON ITS OWN. I HAD THREE TURNS I HAD TO MAKE IN QUICK SUCCESSION (U TURN, LEFT ON PUBLIC DRIVEWAY, RIGHT ON MAIN ROAD) TO GET ON TO THE MAIN ROAD, AND I DID THIS AT BREAK NECK SPEED. BY THE
... SECOND TURN I WAS GIVING ALL MY STRENGTH TO TRYING TO GET THE BRAKE TO WORK, UNSUCCESSFULLY (LOCKED), AND WAS FULLY FOCUSSED ON TURNING THE CAR SAFELY TO SAVE MY LIFE AT SUCH HIGH SPEED. MY TIRES SQUEALED ON THE THIRD TURN AND MY CELL PHONE FLEW THROUGH THE AIR. I COULD NOT MAKE A TIGHT RIGHT TURN SO MADE MY TURN IN TO THE LEFT LANE (PROUD OF MY DRIVING SUCCESS GIVEN THE SPEED). ONCE I NAVIGATED THE TURNS THE CAR SLOWED DOWN AND BRAKES WORKED AS NORMAL. THIS ALL HAPPENED IN AROUND 20 SECONDS I'D GUESS, AND LESS THAN 1/4 MILE I THINK. JUST FORTUNATE THERE WERE NO CARS COMING IN EITHER DIRECTION. I AM ALIVE TO TELL THIS STORY. I HAD THE CAR TOWED TO A DEALER AND AM AWAITING TO HEAR WHAT THE HAVE TO SAY. I AM PETRIFIED AT THE THOUGHT OF GETTING BACK IN TO THAT CAR.Read more
Incident date: Jun 7, 2019
I STARTED MY CAR, PUT IT IN DRIVE AND BEGAN TO MAKE A U TURN OUT OF A PARKING LOT WHEN IT SUDDENLY ACCELERATED ON ITS OWN. I HAD THREE TURNS I HAD TO MAKE IN QUICK SUCCESSION (U TURN, LEFT ON PUBLIC DRIVEWAY, RIGHT ON MAIN ROAD) TO GET ON TO THE MAIN ROAD, AND I DID THIS AT BREAK NECK SPEED. BY THE
... SECOND TURN I WAS GIVING ALL MY STRENGTH TO TRYING TO GET THE BRAKE TO WORK, UNSUCCESSFULLY (LOCKED), AND WAS FULLY FOCUSSED ON TURNING THE CAR SAFELY TO SAVE MY LIFE AT SUCH HIGH SPEED. MY TIRES SQUEALED ON THE THIRD TURN AND MY CELL PHONE FLEW THROUGH THE AIR. I COULD NOT MAKE A TIGHT RIGHT TURN SO MADE MY TURN IN TO THE LEFT LANE (PROUD OF MY DRIVING SUCCESS GIVEN THE SPEED). ONCE I NAVIGATED THE TURNS THE CAR SLOWED DOWN AND BRAKES WORKED AS NORMAL. THIS ALL HAPPENED IN AROUND 20 SECONDS I'D GUESS, AND LESS THAN 1/4 MILE I THINK. JUST FORTUNATE THERE WERE NO CARS COMING IN EITHER DIRECTION. I AM ALIVE TO TELL THIS STORY. I HAD THE CAR TOWED TO A DEALER AND AM AWAITING TO HEAR WHAT THE HAVE TO SAY. I AM PETRIFIED AT THE THOUGHT OF GETTING BACK IN TO THAT CAR.Read more
Incident date: Aug 7, 2018
I OWNED A 2008 PRIUS WITH 273,453 MILES WHEN I TRADED IT FOR A 2018 PRIUS ON 3/15/18. MY 2008 NEVER HAD THE WINDSHIELD REPLACED; MEANWHILE, THE 2018 HAS BEEN REPLACED ONCE AND THE 2ND IS NOW CRACKED WITHIN 2 MONTHS OF REPLACEMENT. ON 8/7/18 I WAS DRIVING IN A SINGLE LANE ROAD WITH NO VEHICLES AHEA
... D OR IN THE ONCOMING DIRECTION WHEN I HEARD A POP. WITHIN 5 MINUTES A CRACK BEGAN AT THE BASE OF THE WINDSHIELD AND EXTENDED ABOUT 9' UPWARDS AND TOWARDS THE PASSENGER SIDE BY THE END OF THE DAY. NEXT MORNING THE CRACK WAS 17' LONG, AND BY THE 3RD DAY THE CRACK WAS 26'. AFTER THAT THE CRACK SEEMS TO STABILIZE. ON 10/9/18 I WAS DRIVING ON I-95N HEARD ANOTHER POP AND A 2ND CRACK BEGAN TO FORM. THERE WERE NO VEHICLES IN FRONT OF ME WHEN I HEARD A POP. AN ADDITIONAL CRACK STARTED THAT CURVED FROM THE DRIVER SIDE AND EXTENDED 14' FROM THE BASE OF THE WINDSHIELD 3' FROM THE OLD CRACK TOWARDS THE DRIVER SIDE. THE 2ND CRACK AFFECTED MY VISION SO I HAD HAVE IT REPLACED IMMEDIATELY. ON 11/2/18 I HAD THE OEM WINDSHIELD REPLACED FOR $250 (DEDUCTIBLE) PLUS $477 (TOYOTA CAMERA RECALIBRATION). ON 12/19/18 I HEARD A POP WHILE AT A STOP SIGN AND THE NEW WINDSHIELD DEVELOPED A CRACK FROM THE BASE OF THE GLASS EXTENDING UPWARDS 4' THEN CURVED TOWARDS THE PASSENGER SIDE FOR ANOTHER 7.5' BY THE END OF THE DAY. THE NEXT DAY THE CRACK CURVED UP AND TO THE RIGHT SIDE FOR ANOTHER 7.25'. BY THE 3RD DAY, IT GREW ANOTHER 12' UPWARDS. ON 1/29/19 A SECOND CRACK FORMED NEAR THE INITIAL CRACK AT 3' HIGHER FROM THE BASE. THIS CRACK EXTENDED FOR 12' TOWARDS THE DRIVER SIDE. SO NOW I AM FACED WITH REPLACING THE WINDSHIELD AGAIN; INCURRING THE COSTS AND INCONVENIENCE. GIVEN THE FACT THERE WERE NO VEHICLE AROUND WHEN THE CRACKS HAVE REPEATED APPEARED I FEEL THAT THIS IS A MANUFACTURERS DEFECT AND NOT A FACTOR OF MY DRIVING.Read more
Incident date: Dec 12, 2018
NEW CAR JUST OVER 1000 MILES. REAR TIRE BLOWS ON FREEWAY, NO POTHOLE OR ANYTHING HIT. SINCE OWNING THE CAR I'VE HEARD A FAINT THUDDING WHEN GOING OVER 65 MILES AN HOUR. NO INDICATOR LIGHT AND THE TIRES FELT HARD, NOT DEFLATED WHEN I CHECKED. SO I THOUGHT IT MIGHT JUST BE AN UNEVEN ROAD MAKING THAT
... SOUND. NOW I BELIEVE IT WAS THE TIRE. I HAVE TONS OF PHOTOS IF NEEDED. I FISHTAILED ON THE FREEWAY AND WAS CLOSE ENOUGH TO AN EXIT THAT I GOT OFF ON IT. LUCKILY DID NOT CAUSE AN ACCIDENT.Read more
Incident date: Sep 15, 2018
LAST YEAR,JUNE 2017, WHILE THE CAR WAS PARKED WE NOTICED THERE WAS A HAIRLINE CRACK ON THE WINDSHIELD. WE RECEIVED SOME QUOTES SAYING IT WOULD BE ABOUT $900 TO FIX. SO WE DECIDED TO GO WITH AN ADHESIVE INJECTION AND PAID ABOUT $50 FOR SOMEONE TO COME FIX IT. HOWEVER, AFTER A MONTH, IT SPREAD. WE
... HAD NO CHOICE BUT TO REPLACE THE WINDSHIELD. LAST MONTH, SAME THING HAPPENED. CAR WAS PARKED, NOTHING HIT IT. SAME HAIRLINE CRACK. I HAVEN'T FIXED IT BECAUSE OF THE HEAVY EXPENSE. BUT IT HAS SPREAD. CHECKED ONLINE TO SEE IF ANYONE ELSE HAS THE SAME ISSUE AND FOUND THERE'S A CLASS ACTION LAWSUIT FOR THIS BUT IT'S FOR 2014-2016 TOYOTA PRIUS. APPARENTLY THEY HAVE NOT FIXED THIS PROBLEM FOR THE 2017 PRIUS. ALSO, THERE'S A RECALL FOR MY CAR FOR ANOTHER ISSUE.Read more
Incident date: Jul 13, 2018
WHILE DRIVING ON THE HIGHWAY IN THE RAIN AT 55MPH A VERY SMALL PEBBLE/BUG STRUCK THE LOWER RIGHT WINDSHIELD BELOW THE WIPER. IT WAS NOT VERY LOUD, BUT DID CREATE A CRACK IN THE WINDSHIELD WITH A FEW MINUTES. WITHIN A FEW DAYS THE CRACK HAS SPREAD ACROSS THE ENTIRE WINDSHIELD.
Incident date: Jul 18, 2018
HORRIBLE BACK PAIN CAUSED BY THE PRIUS' DRIVER SEAT. CAR SEAT SHOULD NOT PASS STANDARDS. EXTREMELY UNHEALTHY.
Incident date: Jul 9, 2018
CONNECT THE PHONE TO STEREO, ACTIVATE DEVICE ASSISTANT, PHONE CALL OR PLAY AUDIO FROM THE DEVICE THROUGH STEREO. THE STEREO WILL REBOOT. THIS HAS OCCURRED A NUMBER OF TIMES DURING THE FIRST COUPLE WEEKS OF OWNERSHIP. DOESN'T MATTER IF VEHICLE IS IN MOTION OR NOT.
Incident date: May 26, 2018
THIS IS A BRAND NEW CAR I PURCHASED. THERE IS A HIGH-PITCHED NOISE THAT THE BRAKE PEDAL MAKES WHEN YOU DEPRESS THE BRAKE PEDAL. I THOUGHT THIS WAS PART OF THE BEEPS THE CAR MAKES, BUT IT'S NOT. THE BRAKE BOOSTER WAS REPLACED, BUT THE BRAKE PEDAL CONTINUES TO MAKE A HIGH-PITCHED CHIRPING NOISE. I
... RETURNED TO TOYOTA SERVICE TO HAVE IT CHECKED OUT, BUT THEY SAID THAT THIS IS A NORMAL SOUND THAT OTHER PRIUSES MAKE. THIS CONCERNS ME THAT THE BRAKES ARE DEFECTIVE SINCE I'VE NEVER HEARD OF BRAKES THAT SOUND LIKE THIS.Read more
Incident date: Jun 11, 2018
BACK UP ALARM TOO LOUD, THIS IS A SAFETY ISSUE. FACT IT IS SO LOUD YOU CAN NOT HEAR THE REAR CROSS-TRAFFIC ALERT OR ANY PERSON OUTSIDE THE CAR YELLING. TOYOTA NEEDS TO EITHER DEVELOP A METHOD SO THE OWNER CAN ADJUST THE BACKUP ALARM VOLUME OR HAVE THE DEALER TURN DOWN THE VOLUME FREE OF CHARGE.
Incident date: Mar 11, 2018
WHEN USING IPHONE WITH BLUETOOTH RANDOM SONGS PLAY WHILE DIRECTIONAL NAVIGATION PROMPTS PLAY (SEE HTTP://OSXDAILY.COM/2017/07/29/STOP-AUTOPLAYING-MUSIC-IPHONE-CAR-BLUETOOTH/). THIS CREATES DRIVER DISTRACTION. THE PROBLEM IS MORE-SO WITH APPLE IOS RATHER THAN THE PRIUS IN PARTICULAR.
Incident date: Feb 21, 2018
THE GEAR WOULD SHIFT EITHER FROM 'DRIVE TO NEUTRAL' OR 'REVERSE TO NEUTRAL' THIS HAPPENED MORE THAN 10 TIMES WHEN I HAD MY SISTER, MOTHER, AND FATHER IN THE CAR. 1) IT HAPPENED WHEN I WAS PULLING OUT OF THE GARAGE (ABOUT 20 DEGREE ANGEL) GOING UP THE HILL. I WENT TO PICK THEM UP, ALL 3 PF THEM WEN
... T IN. I HAD MY FOOT ON THE BRAKE AND GEAR ON DRIVE, WHEN I LET GO OF THE BRAKE THE GEAR SHIFTED AUTOMATICALLY ON NEUTRAL. AFTER, 3 TRIES, THE CAR FINALLY WAS ABLE TO GO FORWARD WITHOUT STRUGGLE. 2) I WAS TRYING TO BACK IN ONE OF THE SPOT (FLAT GROUND), FOOT ON THE BRAKE, GEAR ON REVERSED. WHEN I LET GO OF THE BRAKE THE GEAR SHIFTED TO NEUTRAL AUTOMATICALLY. I STRUGGLED FOR 3-4 TIMES BEFORE THE WAS ABLE TO HOLD ON REVERSED AND PARK THE CAR SAFELY. 3) WHEN I WAS IN THE MIDDLE OF THE INTERSECTION (FLAT GROUND). I HAD MY FOOT ON THE BRAKE, WHEN I FINALLY WAS ABLE TO MAKE A TURN, MY FOOT ON THE FOOT AND GEAR ON DRIVE, WHEN I LET GO OF THE BRAKE THE GEAR SHIFTED TO NEUTRAL OF THE THE SUDDEN, I HAD TO TRY 3-4 TIMES BEFORE IT WAS ABLE TO MOVE FORWARD WITHOUT A STRUGGLE 5) I WAS ON A HILL (ABOUT 20-30 DEGREE ANGLE) FACING UP. MY FOOT WAS ON THE BRAKE AND GEAR ON DRIVE, WHEN I LET GO OF THE BRAKE THE GEAR WAS SHIFTED TO NEUTRAL. I STRUGGLED FOR 5-10 MINUTES (GOING FROM DRIVE TO NEUTRAL BACK IN FORTH) AS MY CAR WAS NOT ABLE TO HOLD DRIVE MODE, I EVENTUALLY ASKED MY FAMILY TO GET OUT OF THE CAR AS I WAS GETTING WORRIED AND FRUSTRATED, MY FAMILY WAS OUT OF THE CAR BUT I WAS STILL STRUGGLING, IN THE PROCESS I HIT A CAR BEHIND ME. 6) I WAS FINALLY ABLE TO PARK THE CAR IN WITH ANY PASSENGERS AND SOMEWHERE FLAT GROUND. I LEFT MY CAR FOR 30 MINUTES AND CAME TO DRIVE MY CAR. I STARTED MY CAR, I HAD MY FOOT ON THE BRAKE AND GEAR ON DRIVE. I LET GO OF THE BRAKE THEN MY GEAR SHIFTED TO NEUTRAL AGAIN, I STRUGGLED FOR 3-4 TIMES BEFORE THE CAR WAS ABLE TO HOLD ON DRIVERead more
Incident date: Feb 21, 2018
THE GEAR WOULD SHIFT EITHER FROM 'DRIVE TO NEUTRAL' OR 'REVERSE TO NEUTRAL' THIS HAPPENED MORE THAN 10 TIMES WHEN I HAD MY SISTER, MOTHER, AND FATHER IN THE CAR. 1) IT HAPPENED WHEN I WAS PULLING OUT OF THE GARAGE (ABOUT 20 DEGREE ANGEL) GOING UP THE HILL. I WENT TO PICK THEM UP, ALL 3 PF THEM WEN
... T IN. I HAD MY FOOT ON THE BRAKE AND GEAR ON DRIVE, WHEN I LET GO OF THE BRAKE THE GEAR SHIFTED AUTOMATICALLY ON NEUTRAL. AFTER, 3 TRIES, THE CAR FINALLY WAS ABLE TO GO FORWARD WITHOUT STRUGGLE. 2) I WAS TRYING TO BACK IN ONE OF THE SPOT (FLAT GROUND), FOOT ON THE BRAKE, GEAR ON REVERSED. WHEN I LET GO OF THE BRAKE THE GEAR SHIFTED TO NEUTRAL AUTOMATICALLY. I STRUGGLED FOR 3-4 TIMES BEFORE THE WAS ABLE TO HOLD ON REVERSED AND PARK THE CAR SAFELY. 3) WHEN I WAS IN THE MIDDLE OF THE INTERSECTION (FLAT GROUND). I HAD MY FOOT ON THE BRAKE, WHEN I FINALLY WAS ABLE TO MAKE A TURN, MY FOOT ON THE FOOT AND GEAR ON DRIVE, WHEN I LET GO OF THE BRAKE THE GEAR SHIFTED TO NEUTRAL OF THE THE SUDDEN, I HAD TO TRY 3-4 TIMES BEFORE IT WAS ABLE TO MOVE FORWARD WITHOUT A STRUGGLE 5) I WAS ON A HILL (ABOUT 20-30 DEGREE ANGLE) FACING UP. MY FOOT WAS ON THE BRAKE AND GEAR ON DRIVE, WHEN I LET GO OF THE BRAKE THE GEAR WAS SHIFTED TO NEUTRAL. I STRUGGLED FOR 5-10 MINUTES (GOING FROM DRIVE TO NEUTRAL BACK IN FORTH) AS MY CAR WAS NOT ABLE TO HOLD DRIVE MODE, I EVENTUALLY ASKED MY FAMILY TO GET OUT OF THE CAR AS I WAS GETTING WORRIED AND FRUSTRATED, MY FAMILY WAS OUT OF THE CAR BUT I WAS STILL STRUGGLING, IN THE PROCESS I HIT A CAR BEHIND ME. 6) I WAS FINALLY ABLE TO PARK THE CAR IN WITH ANY PASSENGERS AND SOMEWHERE FLAT GROUND. I LEFT MY CAR FOR 30 MINUTES AND CAME TO DRIVE MY CAR. I STARTED MY CAR, I HAD MY FOOT ON THE BRAKE AND GEAR ON DRIVE. I LET GO OF THE BRAKE THEN MY GEAR SHIFTED TO NEUTRAL AGAIN, I STRUGGLED FOR 3-4 TIMES BEFORE THE CAR WAS ABLE TO HOLD ON DRIVERead more
Technical Service Bulletins, 2018 TOYOTA PRIUS
243 manufacturer communications from 134 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 48 |
| 110000 ELECTRICAL SYSTEM | 41 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 36 |
| 353000 EQUIPMENT:ELECTRICAL | 14 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 8 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 7 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 7 |
| 111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY | 6 |
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
060000 ENGINE AND ENGINE COOLING
This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.
110000 ELECTRICAL SYSTEM
PANT: Toyota is pleased to announce to all field and dealer personnel that we have launched a new part number to the Toyota Complete Maintenance Care (TCMC) Program, effective February 1, 2024. This new H4 Battery will be phased in over tim
119800 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2023 model year Toyota vehicles may exhibit a hybrid system warning lamp occurring in below-freezing temperatures (below 32?F or 0?C). After performing a Health Check, one or both of the following Diagnostic Trouble Codes (
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
TSB: The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. Follow the procedures outlined in this service bulletin to aid in locating, inspecting, and repair
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
980000 UNKNOWN OR OTHER
TT: A very small percentage of customers experience operational difficulties with some telematics features which they cannot resolve on their own. These resources, in conjunction with the Repair Manual, are for dealership personnel to assis
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
180000 VEHICLE SPEED CONTROL
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
140000 AIR BAGS
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re
350000 EQUIPMENT
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
110000 ELECTRICAL SYSTEM
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to
140000 AIR BAGS
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
160000 STRUCTURE
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
140000 AIR BAGS
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
050000 PARKING BRAKE
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing a rescue charge at battery on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
346000 COMMUNICATION:MANUFACTURER TELEMATICS
TT: To improve customer support of telematics connected services features, additional resources have been provided in the Service Lane - Knowledge Center.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE May 02, 2022: This bulletin is now obsolete. Please see T-SB-0045-22
350000 EQUIPMENT
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following
180000 VEHICLE SPEED CONTROL
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following
110000 ELECTRICAL SYSTEM
Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the following
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
030000 SERVICE BRAKES, HYDRAULIC
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: When customers have a concern about a discharged battery, no start, or general battery concern, the DCA-8000 is the only appropriate tool to use for diagnosis
220000 SEATS
TSB: Some 2010 ? 2022 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and
114000 ELECTRICAL SYSTEM:WIRING
TSB This Service Bulletin includes guidelines meant to help determine whether to repair or replace a wire harness assembly based on damage type. This Service Bulletin should be used in conjunction with the applicable model and model year El
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
200000 WHEELS
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
190000 TIRES
POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom
160000 STRUCTURE
TSB: Some 2005 ? 2022 model year Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The pur
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function
270000 LANE DEPARTURE
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen
130000 VISIBILITY
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environmen
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2006 ? 2022 model year Toyota vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX? Tip) is avai
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
UPDATES TO THE 2014-2021 TOYOTA UNIVERSAL FLAT RATE MANUAL
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
OBSOLETE NOTICE March 08, 2021: This bulletin is now obsolete. Please see T-SB-0012-21.
140000 AIR BAGS
Toyota Safety Recall and Service Campaign - Technician Certification Requirements
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
030000 BRAKES (PWS)
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
220000 SEATS
TSB: Some 2010 ? 2021 model year Toyota vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water an
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
350000 EQUIPMENT
TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re
280000 BACK OVER PREVENTION
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
030000 BRAKES (PWS)
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
030000 SERVICE BRAKES, HYDRAULIC
TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2018 model year Prius and Tacoma, 2017 ? 2018 model year Prius Prime and Sienna, and 2018 model year Camry and Camry Hybrid vehicles may exhibit a MIL ON condition with Diagnostic Trouble Code (DTC) P261093 (ECM/PCM Engin
353630 EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to
118000 ELECTRICAL SYSTEM:SOFTWARE
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
110000 ELECTRICAL SYSTEM
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
350000 EQUIPMENT
TSB: Some 2016 ? 2018 model year Toyota vehicles equipped with Entune? Audio (version 01013E), Entune? Audio Plus (version 010156 or 01015C), or Entune? Premium Audio (versions 010171, 010170, or 01017D) may exhibit one or more of the follo
350000 EQUIPMENT
TSB: This bulletin includes basic procedures for performing an at battery rescue charge on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual whil
110000 ELECTRICAL SYSTEM
TSB: This bulletin includes basic procedures for performing an at battery rescue charge on high voltage (HV) Ni-MH and Li-ion batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual whil
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
TT: HVAC drain tube is found to be blocked/clogged.
353000 EQUIPMENT:ELECTRICAL
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
350000 EQUIPMENT
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
110000 ELECTRICAL SYSTEM
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
010000 STEERING
TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio functio
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
356000 EQUIPMENT ADAPTIVE/MOBILITY
TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TT: Any HVAC repair requiring reassembly of the quick connect fitting between the suction hose sub-assembly and the suction pipe sub-assembly located at the top right of the engine compartment.
350000 EQUIPMENT
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
110000 ELECTRICAL SYSTEM
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
TT: HVAC drain tube is found to be blocked/clogged.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investig
110000 ELECTRICAL SYSTEM
TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t
350000 EQUIPMENT
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inopera
110000 ELECTRICAL SYSTEM
TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (Data Communication Module/telematics transceiver) inopera
350000 EQUIPMENT
TT: Some customers who have upgraded their iPhone? to iOS13 are experiencing a condition where the Bluetooth connection disconnects and reconnects. In some instances, this condition causes the Panasonic head unit to reboot when the Bluetoot
350000 EQUIPMENT
TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The a
350000 EQUIPMENT
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0003-19. ?The Introduction and Software Update Information sections have been updated. Service Bulletin No. T-SB-0003-19 is obsolete
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TSB: Some 2016 ? 2020 model year Toyota vehicles may exhibit naturally occurring odors emitted from the HVAC system and/or related environmental factors. Follow the General Procedure in this bulletin to minimize the odors experienced.
110000 ELECTRICAL SYSTEM
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0003-19. ?The Introduction and Software Update Information sections have been updated. Service Bulletin No. T-SB-0003-19 is obsolete
356000 EQUIPMENT ADAPTIVE/MOBILITY
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0003-19. ?The Introduction and Software Update Information sections have been updated. Service Bulletin No. T-SB-0003-19 is obsolete
353000 EQUIPMENT:ELECTRICAL
TT: Some customers may experience echoing on the line calling the vehicle when using Bluetooth Hands Free. This is caused by the phone Hands Free volume being too low. These settings may need to be reapplied any time the phone is paired to
350000 EQUIPMENT
TT: Some vehicles may experience a ?New software is not compatible with the system.? Pop-up while performing T-SB-0003-20 during the head unit software installation process
350000 EQUIPMENT
TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should b
350000 EQUIPMENT
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has develope
050000 PARKING BRAKE
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0279-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0279-17 is obsolete and ANY printed versions should be disca
110000 ELECTRICAL SYSTEM
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0279-17. ? The entire bulletin has been updated. Service Bulletin No. T-SB-0279-17 is obsolete and ANY printed versions should be disca
350000 EQUIPMENT
TSB: OBSOLETE NOTICE January 13, 2020: This bulletin is now obsolete. Please see T-SB-0003-20.
110000 ELECTRICAL SYSTEM
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
TT: Safety Connect is a vehicle option which requires a subscription fee for the system to be active after the initial trial period. Once the subscription has expired the DCM (Telematics Transceiver) will be in an inactive state. In some in
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