2004 TOYOTA PRIUS

6 recalls, 737 complaints - 288 TSBs

STEERING

Defect Description

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These... Read more

Consequence

Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.

Remedy

Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

669,705 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

ENGINE AND ENGINE COOLING

Defect Description

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the... Read more

Consequence

The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.

Remedy

Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.

350,662 vehicles affected

Manufacturer: Toyota Motor Engineering & Manufacturing

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Defect Description

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

Consequence

A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy

TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED A... Read more

4,445,056 vehicles affected

Manufacturer: TOYOTA MOTOR NORTH AMERICA, INC.

STEERING:ELECTRIC POWER ASSIST SYSTEM

Defect Description

THE INTERMEDIATE SHAFT AND SLIDING YOKE IN THE ELECTRIC POWER STEERING SYSTEM CAN CRACK WHEN LARGE FORCES ARE APPLIED AND THE CONNECTION MAY SEPARATE OR THE SLEEVE MAY FRACTURE.

Consequence

THIS COULD RESULT IN A LOSS OF STEERING CONTROL OF THE VEHICLE.

Remedy

TOYOTA WILL REPLACE THE STEERING INTERMEDIATE SHAFT AND INSPECT THE SLIDING YOKE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON JUNE 9, 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

170,856 vehicles affected

Manufacturer: TOYOTA MOTOR NORTH AMERICA, INC.

AIR BAGS

Defect Description

ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDIT... Read more

Consequence

THIS MAY INCREASE THE RISK OF INJURY TO THE OCCUPANT IN THE INVOLVED SEATING POSITION IN THE EVENT OF A CRASH.

Remedy

DEALERS WILL REPLACE THE SPECIFIC SRS AIR BAG. THE RECALL BEGAN ON APRIL 6, 2006. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, SCION AT 1-866-548-1851, OR LEXUS AT 1-800-255-3987.

133 vehicles affected

Manufacturer: TOYOTA MOTOR NORTH AMERICA, INC.

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Defect Description

CERTAIN PASSENGER VEHICLES MAY BE EQUIPPED WITH AN IMPROPERLY DESIGNED BRAKE LIGHT SWITCH. A SILICON OXIDE BUILD-UP OCCURS ON THE CONTACTS INSIDE THE BRAKE LIGHT SWITCH, WHICH CAN MAKE IT INOPERABLE.

Consequence

IF THE SWITCH IS INOPERABLE, THE BRAKE LIGHTS WILL NOT ILLUMINATE AND CAN INCREASE THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE THE BRAKE LIGHT SWITCH. THE RECALL BEGAN DURING DECEMBER 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

183,090 vehicles affected

Manufacturer: TOYOTA MOTOR NORTH AMERICA, INC.

Complaint Statistics

737 total complaints 50 crashes 2 fires 38 injuries

Top Reported Components

Component	Complaints
EXTERIOR LIGHTING	164
ELECTRICAL SYSTEM	152
VEHICLE SPEED CONTROL	48
ENGINE AND ENGINE COOLING	45
ENGINE AND ENGINE COOLING:ENGINE	29
SERVICE BRAKES, HYDRAULIC	24
SERVICE BRAKES	20
POWER TRAIN	18
EXTERIOR LIGHTING:HEADLIGHTS	17
AIR BAGS	16

Incident date: Sep 24, 2025

Back up camera screen goes blue when put in reverse. Then after 20 seconds says camera unavailable see dealer. I had dealer repair with a software reset. Worked for about 2 weeks then same symptoms. Noticed Ford has a recall for the same symptoms on other vehicles but for some reason F-350s are ... Read more

Incident date: Jul 18, 2025

Trailer Jack weld complete failed. Jack separated from trailer.

Incident date: Sep 1, 2020

During a hot period of summer, my drive selector decided to not stay in the drive position unless I held it there. I could make the initial selection of drive and then stop on the gas, but it would not stay unless I physically held the lever down in the drive position. I never had an issue with the ... Read more

Incident date: Jun 9, 2022

The contact owns a 2004 Toyota Prius. The contact stated while driving 51 MPH, the vehicle experienced phantom braking and a loss of power steering assist with the engine overheating message displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer ... Read more

Incident date: Jun 9, 2022

Incident date: Apr 9, 2022

The contact owns a 2004 Toyota Prius. The contact stated while driving approximately 30 MPH, the vehicle stalled. The vehicle lost power steering functionality but the contact was able to safely pull off of the road. The contact stated that the check engine warning light and other unknown warning li... Read more

Incident date: Apr 9, 2022

Incident date: Apr 2, 2022

I need your help to get Toyota to fix 2 items: -ABS Accumulator: I understand Toyota at one time had a recall on the ‘ABS Accumulator’, that may have expired. At that time, I did not have any issue, nor was I aware of the recall. Now the ‘ABS Accumulator’ has gone out and is really hurting t... Read more

Incident date: Apr 2, 2022

Incident date: Sep 13, 2021

ABS failure. Won't pressurize. Anti-lock brakes quit working.

Incident date: Sep 1, 2021

Toyota has issued time-limited 'Warranty enhancement program ZG1' instead of working with the NHSTA to issue a comprehensive BRAKE ACTUATOR ASSEMBLY RECALL. ZG1 was explicitly in place only from April 2016 to Dec 2017, requiring dealer verification of an actual system failure prior to 31 Dec 2017. M... Read more

Incident date: May 12, 2021

BRAKE ACTUATOR WENT OUT AND DEALER SAID TOYOTA USED TO COVER IT, BUT NOT ANYMORE. I SEARCHED THE INTERNET AND DISCOVERED THIS [PART IS BAD IN MOST PRIUS VEHICLES AND TOYOTA EXTENDED THE COVERAGE ON THE 2010-2015 UNTIL AUGUST 31, 2021. UNFORTUNATELY MY CAR IS 2004 AND DOES NOT GET THE BENEFIT OF THE ... Read more

Incident date: Nov 2, 2020

ALL THE INSTRUMENT CLUSTER LIGHTS CONTINUE TO GO OUT ON MY 04 PRIUS. I DON'T KNOW HOW MUCH FUEL I HAVE THIS COULD BE A SAFETY ISSUE. I DON'T KNOW HOW FAST I'M GOING THIS COULD DEFINITELY BE A SAFETY ISSUE. AND ZERO WARNING LIGHTS COME ON THIS IS DEFINITELY A SAFETY ISSUE. BY LOOKING ON THE INTERNET ... Read more

Incident date: Nov 2, 2020

Incident date: Nov 5, 2020

MY LEFT HEADLIGHT GOES OFF BUT IF I TURN THE HEADLIGHTS BACK OFF AND BACK ON IT COMES BACK ON. THE HEADLIGHT IS NOT BURNED OUT. THIS HAPPENS WHILE ON THE FREEWAY IN THE DARK WHILE RAINING. THIS HAPPENS INTERMITTENTLY AND NOT ALL THE TIME.

Incident date: Oct 20, 2020

ABOUT 1.5 YEARS AGO DURING A VACATION. MY CAR DECIDED TO NOT SHUT OFF. I DROVE TO THE NEAREST DEALERSHIP THAT WAS ABOUT THE CLOSE. THEY ASSISTED AND SAID TO HOLD THE POWER BUTTON DOWN UNTIL IT SHUTS OFF THEN TURN IT BACK ON. THIS WAS A DEALERSHIP IN GEORGIA. THE MECHANIC HAD HEARD OF THE PROBLEM BEF... Read more

Incident date: May 14, 2020

I WAS DRIVING APPROX. 15 MPH ON A STREET ON 5/14/20 AND WAS MAKING A SOFT TURN AND HEARD A 'CLICK' NOISE. IMMEDIATELY AFTER MY STEERING WHEEL BEGAN TO SPIN FREELY WHILE TOTALLY DISENGAGED FROM THE FRONT WHEELS CAUSING TOTAL INABILITY TO CONTROL DIRECTION OF VEHICLE TRAVEL. THIS CAUSED A MINOR COLLIS... Read more

Crash

Incident date: Apr 3, 2020

HEADLIGHTS OCCASIONALLY GO OUT AT RANDOM WHILE DRIVING. BEGAN WITH DRIVER SIDE, VERY INTERMITTENT, BECAME MORE FREQUENT, NOW ALSO INCLUDES PASSENGER SIDE. BOTH HAVE GONE OUT AT THE SAME TIME WHILE DRIVING AT NIGHT TWICE. TURNING ALL LIGHTS OFF BRIEFLY AND BACK ON WILL RE-ILLUMINATE THE HEADLIGHTS... Read more

Incident date: Feb 1, 2019

HEADLIGHT GO OUT DAILY AND HAPPENS WHILE DRIVING AT NIGHT FROM WORK, THEY TURN BACK ON SWITCH ON AND OFF

Incident date: Dec 15, 2019

COMBINATION METER IS BLACK 90% OF THE TIME. RESTARTING ENGINE OR DISCONNECTING BATTERY ONLY WORKS ON OCCASION. HAVE SAFETY CONCERNS.

Incident date: Sep 25, 2019

WHEN STOPPING SUDDENLY SOMETIMES THE BRAKES ON MY 2004 PRIUS WOULD NOT RESPOND IMMEDIATELY AS THEY SHOULD. THEY WOULD RELEASE THE CALIPERS COMPLETELY AND THE ONLY WAY TO STOP WOULD BE TO LET OFF THE BRAKES AND PRESS THEM AGAIN. IT DOES NOT HAPPEN OFTEN BUT IT IS REGULAR ENOUGH THAT THIS HAS ALWAYS C... Read more

Crash

Incident date: Aug 18, 2019

BRAKE ACTUATOR ASSEMBLY MALFUNCTIONED, AND HAD TO BE REPLACED, JUST AS PREDICTED IN TOYOTA'S WARRANTY ENHANCEMENT ZG1. TOYOTA KNOWS THE PART IS DEFECTIVE, BUT THEY REFUSED TO REPLACE IT UNTIL IT FAILED, AND MINE DID NOT FAIL UNTIL AFTER THE EXTENDED WARRANTY DEADLINE. THIS FAILURE HAPPENED ON I-45 N... Read more

Incident date: May 18, 2019

WHEN DRIVING DOWN THE ROAD ALL OF A SUDDEN WE TRIED TO USE THE BRAKES AND IT FELT LIKE WE ONLY HAD 10% OF OUR BRAKING ABILITY. THE BRAKE LIGHT CAME ON AND ABS LIGHT WENT ON AND THE STABILITY CONTROL LIGHT CAME ON AS WELL AS A WARNING BUZZER. IT FELT LIKE WE HAD MANUAL BRAKES.

Incident date: Apr 9, 2019

TL* THE CONTACT OWNS A 2004 TOYOTA PRIUS. THE CONTACT STATED THAT THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 12V537000 (STEERING) BY BALISE TOYOTA (1399 RIVERDALE ST, WEST SPRINGFIELD, MA 01089, (413) 306-3037), BUT THE REMEDY FAILED TO REPA... Read more

Incident date: Apr 22, 2019

I AM THE OWNER OF A 2004 PRIUS. AFTER BUYING MY CAR USED 2 YEARS AGO I NOTICED THAT ONCE IN AWHILE THE DISPLAY, INCLUDING FUEL CONSUMPTION, SPEEDOMETER, ODOMETER, AND MORE, WOULD NOT LIGHT UP AND THAT THE CAR WOULD NOT TURN OFF EASILY SEVERAL TIMES I HAVE BEEN IN SITUATIONS WHERE I HAVE LITTLE GAS A... Read more

Incident date: Apr 22, 2019

Incident date: Nov 21, 2018

(COMBINATION METER PROBLEM) WHILE DRIVING AT NIGHT ON THE FREEWAY THE ENTIRE INSTRUMENT PANEL (DASH BOARD) STARTED BLINKING ON AND OFF. FOR OUR SAFETY, WE DECIDED TO SLOW DOWN AND EXIT THE FREEWAY AND STOP IN A SAFE AREA. WE TURNED THE IGNITION OFF, THEN STARTED THE CAR, WITH NOTHING APPEARING ON T... Read more

Incident date: Nov 21, 2018

Incident date: Feb 22, 2019

TAKATA RECALL VEHICLE NEEDS TO HAVE BRAKE ACTUATOR. BG BRAKE FLUID SERVICE.

Incident date: Jan 29, 2019

WHILE DRIVING, THE ABS, VCS AND RED BRAKE LIGHT ALL CAME ON. HAD IT TOWED TO THE DEALERSHIP AND WAS TOLD THE BRAKE ACTUATOR NEEDED TO BE REPLACED FOR $3,000. IT WAS DIAGNOSED AS: REPLACE BRAKE ACCUMULATOR ASSY. (BRAKE ACCUMULATOR ASSY. LEAK/ LOW PRESSURE (C1256, C1391))

Incident date: Jan 10, 2019

ABS ACTUATOR FAILURES. EFFECTING THE BRAKING.

Incident date: Oct 31, 2018

SHIFTER STICKING IN DRIVE POSITION AS OPPOSED TO RETURNING TO ITS HOME POSITION. WHEN THIS SHIFTER STICKS, THE PARK BUTTON BECOMES DISABLED AND VEHICLE REMAINS IN DRIVE EVEN THOUGH PARK BUTTON IS ENGAGED

Incident date: Sep 1, 2018

MY CAR HEAD LIGHTS ARE TURNING OFF, AT FIRST IT WAS ONE NOT TURNING ON AND THEN IT WAS THE OTHER ONE, NOW THEY TAKE TURNS. IT IS A SAFETY ISSUE WHICH ALMOST HAD MAKE ME CRASH MORE THAN 2 TIMES. TO THE POINT THAT I AM UNABLE TO USE THE CAR DURING THE NIGHT. THIS HAPPENS IF THE CAR IS PARKED OR RUNNIN... Read more

Incident date: Sep 1, 2018

Incident date: Aug 28, 2018

I WAS DRIVING THE PRIUS ON CITY STREETS IN RAIN. I CAME TO A STOP AND STARTED TO DRIVE AND A BUNCH OF EMERGENCY LIGHTS AND BEEPING STARTED. THERE WAS NO UNUSUAL NOISE OR GRINDING UNTIL I APPLIED THE BRAKES. THE BRAKE PEDAL WAS HARD AND HAD SIGNIFICANTLY LOST BRAKING POWER. ALL LIGHTS AND BEEPING CON... Read more

Incident date: May 26, 2017

3 DAYS AFTER BUYING MY 04 PRIUS BOTH OF MY LOW BEAMS AND ONE OF MY HIGH BEAMS WENT OUT. A FEW MONTHS AFTER REPLACING THEM MY DRIVER SIDE LOW BEAM WENT OUT, THE HIGH BEAM WAS FINE. 2-3 MONTHS AFTER RE REPLACING THE DRIVER'S SIDE LOW BEAM THE PASSENGER SIDE LOW BEAM WENT OUT. I HAVE HAD TO REPLACE MY ... Read more

Incident date: May 26, 2017

Incident date: May 25, 2018

I WAS DRIVING MY 2004 TOYOTA PRIUS ON THE HIGHWAY THERE WERE 5 PASSENGERS IN THE CAR INCLUDING ME. SUDDENLY THERE WAS A LOUD ALARM IN THE CAR. IT WAS A LOUD BEEP. THE BREAKS COMPLETELY FAILED. WHEN I STEPPED ON THE BREAKS THEY DID NOT REACT. I WAS GOING 65 MILES AN HOUR ON THE HIGHWAY AND THANKFULLY... Read more

Incident date: May 25, 2018

Incident date: Jul 11, 2018

THIS OCCURRED TO ME YESTERDAY WHILE TRAVELING 60 MPH IN 94 F HEAT ON I-76 E JUST BEFORE THE 676 / 76 SPLIT. I WAS TRAVELING IN THE FAR LEFT LANE WHEN THE CAR SUDDENLY LOST POWER. LOOKING AT THE DASH I NOTICED THE SHIFTER HAD MOVED ITSELF INTO N (NEUTRAL), IT WOULD NOT MOVE BACK INTO DRIVE. I APPL... Read more

Incident date: Jul 11, 2018

Incident date: Jul 3, 2018

ABS BRAKE ACTUATOR ASSEMBLY HAS FAILED. I'M GETTING THE RED BRAKE LIGHT WITH THE LOUD CONSTANT BEEPING TONE IN CAR. THE REAR BRAKES ARE ONLY BEING ACTIVATED AND I CAN BARELY STOP.

Incident date: Jun 4, 2018

BOUGHT CAR A FEW WEEKS AGO AND LIGHTS CAME ON AND BRAKES DID T WORK. VERY SCARY. TOYOTA DEALER SAID I MISSED A WARRANTY EXTENSION LAST YEAR. BRAKE ACTUATOR PROBLEMS THEY SAID. VERY DANGEROUS. WHY IS THERE NO RECALL?

Incident date: Jun 1, 2016

FOR THE LAST COUPLE OF YEARS THERE IS A CLUNKING SOUND FROM THE STEERING COLUMN WHEN TURNING THE STEERING WHEEL FROM SIDE TO SIDE, EITHER STATIONARY OR WHEN MOVING.*DT*JB

Incident date: May 9, 2018

CONTACTS STATED WATER PUMP AND ALTERNATOR STOPPED WORKING TWICE ON I'-5 TOWED TO TOYOTA TACOMA WHERE THEY FLUSHED FUEL BILLED $500 CAR BROKE DOWN ON WAY HOME TOWED BACK TO TOYOTA TOLD CHARGE WOULD BE 2500 TO FIX .. FLATBED DEDICATED CAR TO BRON'S AUTO HOSES AND COOLANT SYSTEM WAS MELTED PAYED... Read more

Incident date: May 9, 2018

Showing 50 of 737 complaints.

EPA Fuel Economy, 2004 TOYOTA PRIUS

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.5L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive)	48.0	45.0	46.0	Regular	$1,350

CO2 Emissions: -1.0 g/mile (Midsize Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2004 TOYOTA PRIUS

288 manufacturer communications from 160 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	35
350000 EQUIPMENT	34
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY	21
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	20
353000 EQUIPMENT:ELECTRICAL	20
061000 ENGINE AND ENGINE COOLING:ENGINE	17
060000 ENGINE (PWS)	11
140000 AIR BAGS	10

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

This is to advise of various price adjustments that will affect Toyota Genuine Motor Oil and Long Life Coolant, effective March 1, 2024. These products are ordered through the Toyota Complete Maintenance Care (TCMC) website.

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

OBSOLETE NOTICE January 22, 2024: This bulletin is now obsolete. Please see T-SB-0057-18.

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2023 model year vehicles may be available provided the re

180000 VEHICLE SPEED CONTROL

140000 AIR BAGS

350000 EQUIPMENT

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased. Follow the procedures in this bulletin to

110000 ELECTRICAL SYSTEM

119100 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue c

350000 EQUIPMENT

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions

350000 EQUIPMENT

OBSOLETE NOTICE Month 09, 2022: This bulletin is now obsolete. Please see T-SB-0014-22.

050000 PARKING BRAKE

TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retai

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

POL: This consolidated Tire Warranty Guide contains the complete warranty terms for all brands of ground and spare tires currently in use by Toyota. This information must be kept near the point of vehicle sale and be available to any custom

200000 WHEELS

190000 TIRES

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth? Audio function

140000 AIR BAGS

Toyota Safety Recall and Service Campaign - Technician Certification Requirements

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

350000 EQUIPMENT

TSB: Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1979 ? 2021 model year vehicles may be available provided the re

280000 BACK OVER PREVENTION

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 BRAKES (PWS)

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

030000 SERVICE BRAKES, HYDRAULIC

TT: Some Toyota vehicles installed with Toyota Complete Maintenance Care (TCMC) brake pads may exhibit a groan or squeak noise in various driving conditions.

353000 EQUIPMENT:ELECTRICAL

TSB: Some 2004 ? 2020 model year Hybrid vehicles may exhibit an excessive buildup of dust, lint, or debris in the HV battery intake filter or cooling fan. The condition could reduce the efficiency of the HV battery cooling system. Perform t

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

010000 STEERING

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 11, 2020: This bulletin is no longer applicable and is now obsolete.

060000 ENGINE (PWS)

TSB: OBSOLETE NOTICE August 08, 2020: This bulletin is no longer applicable and is now obsolete.

110000 ELECTRICAL SYSTEM

TSB: OBSOLETE NOTICE August 08, 2020: This bulletin is no longer applicable and is now obsolete.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TSB: OBSOLETE NOTICE August 08, 2020: This bulletin is no longer applicable and is now obsolete.

350000 EQUIPMENT

TSB: Some 2003 ? 2020 model year Prius, Prius C, Prius V; 2006 ? 2019 model year Highlander Hybrid Vehicle; 2007 ? 2020 Camry Hybrid Vehicle; 2013 ? 2020 model year Avalon Hybrid Vehicle; 2016 ? 2020 model year Mirai and RAV4 Hybrid Vehic

110000 ELECTRICAL SYSTEM

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

020000 SUSPENSION

TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see T-SB-0063-20.

200000 WHEELS

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST005-01, SU001-08, and T-SB-0391-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure

110000 ELECTRICAL SYSTEM

TT: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing a rescue ch

350000 EQUIPMENT

TSB: OBSOLETE NOTICE April 07, 2020: This bulletin is now obsolete. Please see T-SB-0032-20. Replacement Certification Labels and VIN Plates

350000 EQUIPMENT

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, PG006-01, PG004-97, T-SB-0144-08, and T-SB-0304-17. The a

350000 EQUIPMENT

OBSOLETE NOTICE February 12, 2020: This bulletin is now obsolete. Please see T-SB-0010-20.

350000 EQUIPMENT

TSB: Vehicles may display evidence of a fluid leak or fluid seep from powertrain components. This bulletin explains how to determine the differences between a fluid leak versus a fluid seep. Cases that are determined to be a ?leak? should b

356000 EQUIPMENT ADAPTIVE/MOBILITY

TSB: REVISION NOTICE November 13, 2019 Rev2: ? The Warranty Information section has been updated. July 02, 2019 Rev1: ? The Applicable Warranty section has been updated. Any previous printed versions of this bulletin should be discarded. So

350000 EQUIPMENT

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

010000 STEERING

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TSB: REVISION NOTICE July 02, 2019 Rev1: ? The Applicable Warranty section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2004 ? 2009 model year Prius vehicles may exhibit a MIL ON condition with

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

060000 ENGINE (PWS)

TSB: REVISION NOTICE July 01, 2019 Rev2: ? Applicability has been updated to 2019 ? 2020 model year Toyota vehicles. ? The Techstream Preparation and Process Overview sections have been updated. October 30, 2017 Rev1: ? Applicability has be

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a

350000 EQUIPMENT

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a

110000 ELECTRICAL SYSTEM

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a

350000 EQUIPMENT

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a

353000 EQUIPMENT:ELECTRICAL

TT: Some customers may encounter Bluetooth? connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth? Audio functions a

350000 EQUIPMENT

Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.

355100 EQUIPMENT:OTHER:LABELS

Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.

350000 EQUIPMENT

Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.

355100 EQUIPMENT:OTHER:LABELS

Technical Service Bulletin: OBSOLETE NOTICE: July 31, 2018: This bulletin is now obsolete. Please see T-SB-0304-17.

350000 EQUIPMENT

TSB: REVISION NOTICE July 31, 2018 Rev2: ? The Supersession Notice has been updated. January 11, 2018 Rev1: ? The Supersession Notice has been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE

350000 EQUIPMENT

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. T-SB-0043-14. ? Applicability has been updated to include 2017 ? 2018 model year Toyota vehicles. Service Bulletin No. T-SB-0043-14 is obso

030000 BRAKES (PWS)

Warranty Policy Bulletin: Toyota has received some reports where various brake system related warning lamps illuminate due to internal malfunctions of the Brake Actuator Assembly.

190000 TIRES

TSB: REVISION NOTICE February 12, 2018 Rev2: ? Applicability has been updated to include 2015 ? 2018 model year vehicles. January 23, 2014 Rev1: ? Applicability has been updated to include 2013 ? 2014 model year vehicles. Any previous print

190000 TIRES

350000 EQUIPMENT

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. PG021-88, PG015-89, PG0015-90, PG002-91, PG002-93, PG005-97, PG007-01, PG007-07, and T-SB-0144-08. Service Bulletin Nos. PG021-88, PG015-89

110000 ELECTRICAL SYSTEM

TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Toyota vehicle becomes submerg

350000 EQUIPMENT

TSB: OBSOLETE NOTICE November 21, 2017: This bulletin is now obsolete. Please see T-SB-0304-17.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TSB: REVISION NOTICE October 30, 2017 Rev1: * Applicability has been updated to include 2018 model year vehicles. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0012-13. Flash reprogramming allows the

162300 STRUCTURE:BODY:DOOR

TSB: Vehicle replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) may be available from Toyota, provided the request meets one of the criteria lis

140000 AIR BAGS

TSB: REVISION NOTICE July 20, 2017 Rev1: Applicability has been updated to exclude 2007 ? 2017 model year Avanza vehicles. Some hazardous material treatment and handling regulations at the state and local level define the pre-disposal deplo

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

035000 SERVICE BRAKES, HYDRAULIC:FLUID

TSB: REVISION NOTICE: April 18, 2017 Rev1: G458The Parts Information and Required Tools and Equipment sections have been updated. Some 2004 ? 2009 model year Prius and 2006 ? 2007 model year Highlander HV vehicles may exhibit a condition wh

052310 PARKING BRAKE:DRIVELINE:HYDRAULIC:ACTUATOR

030000 BRAKES (PWS)

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 or P1AC000 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under

110000 ELECTRICAL SYSTEM

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. T-SB-0101-11. Applicability has been updated to include 2016 ? 2017 model year vehicles. Service Bulletin No. T-SB-0101-11 is Obsolete and any printed

118000 ELECTRICAL SYSTEM:SOFTWARE

TSB: OBSOLETE NOTICE: September 14, 2016: This bulletin is now obsolete. Please see T-SB-0134-16.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

TSB: REVISION NOTICE November 10, 2016 Rev2: ? Applicability has been updated to include 2016 ? 2017 model year Toyota vehicles. ? Parts Information section has been updated. Some 2004 ? 2017 model year Toyota vehicles may exhibit odor

350000 EQUIPMENT

TT: A vehicle may arrive to the dealer with a MIL ?ON? condition and P0A80 stored in the memory. Some cases have been identified with internal modification done to the HV Battery. Modified or altered parts are not covered under warranty.

110000 ELECTRICAL SYSTEM

TSB: Supersession Notice. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service

060000 ENGINE (PWS)

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

TT: Some customers may encounter Bluetooth? connectivity concerns such as: *Difficulty to pair the phone. *Intermittent Bluetooth? failure to connect to the vehicle when first turning on the vehicle. *Various Bluetooth? Audio functions a

353000 EQUIPMENT:ELECTRICAL

046100 SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE

Warranty Policy Bulletin (POL16-03): Toyota has received some reports where various brake system related warning lamps illuminate due to internal malfunctions of the Brake Actuator Assembly.

036100 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Warranty Policy Bulletin (POL16-03): Toyota has received some reports where various brake system related warning lamps illuminate due to internal malfunctions of the Brake Actuator Assembly.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update on Technician Certification Requirements.

350000 EQUIPMENT

Update on Technician Certification Requirements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC.

350000 EQUIPMENT

TT: HV Batteries have liquid filled cell modules, to prevent leakage from cells, it is very important to confirm the proper orientation mark of the DRC.

350000 EQUIPMENT

TT: HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER ORIENTATION MARK OF THE DRC.

110000 ELECTRICAL SYSTEM

TT: HV BATTERIES HAVE LIQUID FILLED CELL MODULES, TO PREVENT LEAKAGE FROM CELLS, IT IS VERY IMPORTANT TO CONFIRM THE PROPER ORIENTATION MARK OF THE DRC.

Showing 100 of 288 bulletins.

NHTSA Safety Investigations, TOYOTA PRIUS

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

DP, Closed , Model Year: 2004

Intermediate Steering Shaft Separation

The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition... evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606Read more

PE, Closed , Model Year: 2010

Braking Performance, Hybrid Vehicle

The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic b... Read more

PE, Closed , Model Year: 2006

HEADLIGHT FAILURE

ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT... EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more

PE, Closed , Model Year: 2004

ENGINE STALLING

ODI OPENED PE05-029 BASED ON 33 REPORTS OF ALLEGED GASOLINE ENGINE STALLING ON THE SUBJECT VEHICLES.THE SUBJECT VEHICLES ARE GASOLINE/ ELECTRIC HYBRID VEHICLES THAT CAN BE OPERATED IN GASOLINE OR ELECTRIC MODES, OR A COMBINATION OF BOTH DEPENDING ON THE POWER DEMAND.ALL REPORTS ALLEGE THAT THE GASOL... INE ENGINE SHUT DOWN SUDDENLY WITHOUT WARNING.SOME OF THE COMPLAINANTS REPORTED THAT THE VEHICLE CONTINUED TO OPERATE USING THE ELECTRIC MODE FOR A PERIOD OF TIME AFTER THE GAS ENGINE STALLED AND SOME REPORTED THAT THE VEHICLE SHUT DOWN AT THE SAME TIME THAT THEY FELT THE GAS ENGINE STALLED.SOME CONSUMERS REPORTED THAT THEY WERE ABLE TO RESTART THE VEHICLE EITHER IMMEDIATELY OR AFTER ALLOWING THE VEHICLE SIT FOR A SHORT TIME, WHEREAS OTHERS REPORTED THAT THEY HAD THEIR VEHICLE TOWED.DURING PE05-029, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.THE COMPLAINT DATA REPRESENTS INCIDENTS WHERE ENGINE STALLING WAS ALLEGED OR WHERE THE VEHICLE WAS ALLEGED TO HAVE ONE OF THE VARIOUS CONDITIONS THAT CAUSES THE GAS ENGINE TO STALL.IN ITS AUGUST 26, 2005 RESPONSE TO ODI'S INFORMATION REQUEST, TOYOTA IDENTIFIED VARIOUS CONDITIONS THAT COULD CAUSE THE SUBJECT VEHICLES TO EXPERIENCE A GAS ENGINE STALL.IF THIS HAPPENS, THE DRIVER IS ALERTED BY AN AUDIBLE SOUND AND VARIOUS WARNING LIGHTS.THE VEHICLE WILL CONTINUE TO OPERATE IN THE ELECTRIC MODE AND THE ELECTRICALLY-POWERED BRAKE AND STEERING OPERATION WILL CONTINUE TO FUNCTION NORMALLY. ANALYSIS OF THE WARRANTY DATA INDICATED THAT OVER 97% OF VEHICLES EXPERIENCING A GAS ENGINE STALL RESULTED FROM AN ISSUE WITH THE PROGRAM LOGIC IN THE ELECTRONIC CONTROL MODULE (ECM) SYSTEM, WHICH MAY CAUSE THE ECM SYSTEM TO NOT START THE GAS ENGINE WHEN REQUIRED.AS A RESULT, THE VEHICLE WILL ENTER THE LIMITED OPERATION MODE DESCRIBED ABOVE.THE MAJORITY OF THE ODI COMPLAINTS ALSO INDICATED THAT THE DRIVER EXPERIENCED THIS CONDITION IN CONJUNCTION WITH THE ENGINE STALL. DURING OCTOBER 2005, TOYOTA INFORMED ODI THAT IT WOULD INITIATE A SPECIAL SERVICE CAMPAIGN (SSC) TO REPROGRAM THE ECM SOFTWARE ON APPROXIMATELY 75,000 MY 2004 AND EARLY 2005 SUBJECT VEHICLES TO ADDRESS THE GAS ENGINE STALLING CONDITION.DURING THIS SSC, DEALERS WILL ALSO APPLY SPECIAL DIELECTRIC GREASE TO A TRANSAXLE CONNECTOR TO PREVENT WATER INTRUSION WHICH MAY ALSO CAUSE SIMILAR LIMITED OPERATION CONDITIONS.BASED ON ODI'S ANALYSIS, THIS REMEDY SHOULD ADDRESS MOST OF THE INCIDENTS RESULTING IN A LIMITED OPERATION MODE.GIVEN THESE CIRCUMSTANCES, FURTHER USE OF THE AGENCY RESOURCES IN THIS MATTER DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.Read more

TOYOTA PRIUS - All Years Overview

Complete safety history for the TOYOTA PRIUS across all model years (2001, 2026).

91 Total Recalls

15,554 Total Complaints

4 Investigations

1,417 Reported Crashes

123 Reported Fires

32 Reported Deaths

TOYOTA PRIUS - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	5	View
2025	2	28	View
2024	4	31	View
2023	4	25	View
2022	1	31	View
2021	0	11	View
2020	0	23	View
2019	3	51	View
2018	1	45	View
2017	3	127	View
2016	5	215	View
2015	1	209	View
2014	3	276	View
2013	3	535	View
2012	6	541	View
2011	6	662	View
2010	10	3,482	View
2009	6	644	View
2008	4	1,894	View
2007	4	2,451	View
2006	6	1,690	View
2005	6	1,298	View
2004 (current)	6	737
2003	1	123	View
2002	2	201	View
2001	3	215	View
2000	0	4	View

Other TOYOTA Models

Model	Recalls	Complaints
TUNDRA	787	9,074	View
HIGHLANDER	677	6,756	View
RAV4	669	11,842	View
CROWN	548	141	View
TACOMA	406	10,562	View
VENZA	404	969	View
GRAND HIGHLANDER	388	332	View
HIGHLANDER HYBRID	355	1,103	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2004 TOYOTA PRIUS

Complaint Statistics

Top Reported Components

EPA Fuel Economy, 2004 TOYOTA PRIUS

Technical Service Bulletins, 2004 TOYOTA PRIUS

Most Affected Components

NHTSA Safety Investigations, TOYOTA PRIUS

TOYOTA PRIUS - All Years Overview

TOYOTA PRIUS - Year by Year

Other TOYOTA Models