2020 RAM 2500

10 recalls, 229 complaints - 925 TSBs

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Consequence

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Remedy

Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

6,066 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Consequence

An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Remedy

Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

1,224,078 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Consequence

Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

Remedy

Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

250,079 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during... Read more

Consequence

An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

Remedy

Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

370,437 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to... Read more

Consequence

Reduced visibility increases the risk of a crash.

Remedy

Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.

171,789 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

Consequence

An engine stall increases the risk of a crash.

Remedy

Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification le... Read more

222,410 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Defect Description

Chrysler (FCA US LLC) is recalling certain 2020 Ram 2500 and 1500 vehicles. The driver side mirror glass can detach from the backing plate and no longer provide a reflective surface. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbe... Read more

Consequence

Missing driver side mirror glass reduces visibility and increases the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the driver side mirror glass, free of charge. The recall began November 5, 2020. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is W70.

19,075 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio di... Read more

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer ser... Read more

319,610 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

STRUCTURE

Defect Description

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Consequence

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

Remedy

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44... Read more

37,580 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Consequence

The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.

Remedy

Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.

87,431 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

229 total complaints 6 crashes 3 injuries

Top Reported Components

Component	Complaints
FUEL/PROPULSION SYSTEM	34
ENGINE	33
UNKNOWN OR OTHER	21
FUEL SYSTEM, DIESEL	21
POWER TRAIN	20
ELECTRICAL SYSTEM	20
STEERING	17
SERVICE BRAKES	9
WHEELS	8
STRUCTURE:BODY	7

Incident date: May 10, 2026

The contact owns a 2020 RAM 2500. The contact stated while driving at an undisclosed speed, the contact noticed that the engine was running unusually rough and the engine seized. No warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed with a failed... Read more

Incident date: Oct 1, 2024

The contact owns a 2020 Ram 2500. The contact stated that while driving the vehicle at an undisclosed speed, a tapping sound was heard, which gradually grew louder. The next day, the vehicle was taken to a dealer where it was diagnosed with a piston 5 failure, and the dealer determined that the engi... Read more

Incident date: Mar 22, 2026

Lease Begin Date: May 1, 2024 Mileage at time of first incident: 16800 Current Mileage: 17,500 Incident Description: This vehicle has exhibited unintended rearward movement on two separate occasions following a "Drive System Malfunction" warning, each occurring immediately after shifting into Drive ... Read more

Incident date: Mar 22, 2024

All of a sudden while driving or idling engine will complete shut itself off. Rpm to 0 and if driving truck has shift to park to start. Once shifter to park and restarting car truck will start right back up however this issue has been ongoing and Dodge/ram has been no help with a solution. Brought i... Read more

Incident date: Feb 13, 2026

The warning lights have been on for months indicating the ABS is malfunctioning, we have had it to the dealership garage several times and they keep telling us we are on the list but the parts are not available even though it has been over a year. If they fail completely we will have no control ove... Read more

Incident date: Feb 13, 2026

Incident date: Aug 15, 2024

POWER STEERING FAILURE. BY LOSING POWER STEERING IT PUTS ME AND OTHERS AT RISK BECAUSE THE VEHICLE IS VERY HARD TO STEER. WARNING LAMP STARTED COMING ON AND GOING OFF WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED. IT HAS SINCE STOPPED HAVING POWER STEERING AND THE LIGHT STAYS ON.

Incident date: Sep 1, 2021

While driving, the front left brake caliper detached, causing immediate damage to the wheel and a tire blowout. There was no recent brake, wheel, or suspension service (over two years). Tesla is repairing the vehicle for an estimated $2,336.41 but did not clearly identify root cause. This was a sudd... Read more

Incident date: Jan 6, 2026

-My infrastructure system management has been affected overtime—which covers electronic control units (ECUs), software, and network architecture—are driven by the need to manage increasing system complexity, cybersecurity vulnerabilities, and electronic malfunctions. -My De-icing fluid manageme... Read more

Incident date: Jan 6, 2026

I was at a stop sign leave a store and I started going again and when I got to 15 mph it like it went into neutral and I thought maybe I hit shifter in neutral but didn't and I went to go again did same thing but then jump into next gear got cat home I bought this car brand new I only got 33000 mile... Read more

Incident date: Nov 19, 2025

Blind Spot Alert has no volume setting. It is either on or off. It is extremely loud to the point it will startle the driver and occupants. While in motion in left turn lane it will detect vehicles in opposing lanes and sound. When making turns, it will detect my trailer and sound. It will detect ut... Read more

Incident date: Nov 19, 2025

Gas tank melted on top of the tank next to drive shaft and a hole was leaking gas- we are keeping the tank that was removed for investigation. Extreme safety issue that put my daughter and granddaughters at risk of fire/explosion when it was unknown that there was a gas leak while driving. The p... Read more

Incident date: Oct 21, 2025

The contact owns a 2018 Honda CR-V. The contact stated that while her mother was driving 55 MPH, the steering wheel became difficult to turn while making left or right turns or while driving straight. An independent mechanic was contacted. The vehicle was taken to an independent mechanic, where it w... Read more

Incident date: Oct 21, 2025

On August 7th, 2025 at around 8 AM in the morning, my vehicles mobile phone car key was in-operable and I was unable to get in the car which led me to trouble shoot how to fix this issue with the car. Upon researching I was directed by Tesla to directly complete a soft reset of the vehicle holding d... Read more

Incident date: Sep 13, 2025

Integrated charging control unit ICCU failed and was replaced by dealer. Warning light directed me to immediately pull over and have the car towed to the nearest dealer. Dealer confirmed ICCU failure with Diagnostic trouble code DTC P1A9096. Unknown whether the failed ICCU has been inspected by the ... Read more

Incident date: Aug 20, 2025

My 2019 Ford Escape 2.0 Titanium has a KNOWN coolant intrusion issue where it is leaking into the engine. This began as my car shook on startup, then the check engine light would come on. Drove it a little ways, check engine turned off. Took my car into the repair shop and they looked up the stor... Read more

Incident date: Jun 1, 2025

ABS Control Module / Traction/ BRAKE - all warning indicators are lit on dash - again. Cruise Control not functioning as part of this. System is available for inspection. Replaced 3 tire speed sensors and ABS Module at dealer in July 2023 because of dashboard lights. In January 2025 all 3 dashboard ... Read more

Incident date: Jun 1, 2025

Incident date: Jun 26, 2025

The steering feels like it is sticking, having to correct it all the time to keep a lane.

Incident date: Jul 5, 2025

My 2018 Kia Sportage (VIN: [XXX] ) triggered a check engine light and entered limp mode. Diagnostic scan revealed DTC code P1326, which is associated with the Knock Sensor Detection System (KSDS) and often linked to engine bearing failure in many affected Kia models. This happened at approximately ... Read more

Incident date: Jul 3, 2025

Since August of 2024 I noticed that my vehicle had strange noises coming from the engine and I was having a coolant loss but did not see anything on the ground. I then took my car to Nissan in New Orleans and they were recommending that I replace my entire engine. I’m not sure of their findings bu... Read more

Incident date: May 4, 2025

The contact owns a 2018 Ford F-150. The contact stated that there was an abnormal rattling sound coming from the vehicle. Additionally, the vehicle was difficult to start. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that ... Read more

Incident date: May 4, 2025

Purchase truck and noticed on test drive steering wheel was off centered to the right by about 10-15 degrees.When Lane Assist was activated truck would drift right only to be alerted by the assist which would over correct steering to the left side of the lane.Lane Assist would just continue this eff... Read more

Incident date: May 4, 2025

The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle lost motive power, with several unknown warning lights illuminated. The vehicle was able to restart but went into LIMP Mode. The vehicle was towed to the dealer, where it was diagnosed that... Read more

Incident date: Mar 10, 2025

In the middle of the screen, a notification to consider taking a break pops up and is very distracting and annoying even during normal driving condition. This feature makes the car less safe because it creates a distraction, especially on long road trips. There is no way to disable or turn the noti... Read more

Incident date: Mar 10, 2025

The contact owns a 2018 BMW 430I. The contact stated that while the vehicle was parked, the contact discovered that there was an unknown liquid leaking underneath the vehicle. The coolant warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed that there was a leak i... Read more

Incident date: Feb 9, 2025

I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. water pump installed by recommended Fiskere service person. Charged $437.50 Door handle recall never checxked. Cannot get Fisker repair person... Read more

Incident date: Dec 30, 2024

The contact owns a 2021 Ford F-150. The contact stated that while making left and right turns on several occasions, the steering wheel vibrated with the "Steering Assist Fault - Service Required" message displayed. The vehicle was towed to the dealer where it was diagnosed, and a software update was... Read more

Incident date: Jan 29, 2025

This vehicle has a death wobble above 50 mph when hitting a slight bump in the road causing loss of control. It has been repaired multiple times with no resolution. We tried arbitration but because we continued to drive it, they ruled in the manufacture's favor not understanding we had no choice but... Read more

Incident date: Jan 6, 2025

Unknown, I was driving on the Highway when all of a sudden my car came to a stop with the engine smoking up. I had it tow to my house and had my brother in law who is a car mechanic come check and he states that it is the connecting rod bearing. We see recalls on it for other same car model and year... Read more

Incident date: Nov 9, 2023

Engine: I got the 100k engine maintenance done. I replace my coolant and got an oil change. The engine maintenance required warning is still on my dashboard and will not go away because the diagnostic reader states I need a new coolant bypass valve. This is not apart of the factory maintenance, alot... Read more

Incident date: Jan 13, 2024

Started the vehicle to run errands and upon exiting the driveway the vehicle was rough idling and the check engine light was blinking. Immediately turned around, brought it home and checked the manual. Scheduled service with dealer and left it parked until the service date. Dealer reproduced the ... Read more

Incident date: Jan 13, 2024

Car shut off while at a traffic light and would not restart after several attempts at jumping the battery. It was later determined that the high-pressure fuel pump had failed.

Incident date: Jan 1, 2020

The instrument cluster is having intermittent issues where it does not work and when it is not working it does not display essential vehicle information.

Incident date: Jan 1, 2020

Purchased a 2013 Nissan Rogue with 95,000 miles on it back in the summer of 2021. currently has 102,00 miles. While travelling on the turnpike at 75 mph, the engine suddenly shut down and I began coasting until I stopped. Being in the left passing lane, I had to get over to the berm without getting... Read more

Incident date: Jan 1, 2020

Incident date: Dec 29, 2022

My jeep has stalled on me twice attempting to go through a stop sign at a busy intersection as soon as I slowed the jeep down and then accelerated to go through the stop sign it stalled on a major hwy. no lights come on and the automatic shutoff button is turned off And for the past month the jeep... Read more

Incident date: May 2, 2024

A safety recall for the airbags has been issued for a long time and there is still no fix? Kindly impress on the manufacturer to please fix this safety issue to prevent avoidable harm to drivers and passengers on these vehicles.

Incident date: Mar 24, 2024

Initial report on March 7, 2022 (approx. 94K miles), second report on Dec. 12, 2023 (approx. 111,700 miles). Third report March 27, 2024: Recent event occurred on March 23, 2024 (approx. 112K miles) when my vehicle suddenly stopped moving while driving 55mph on a freeway with child passenger in the ... Read more

Incident date: Mar 24, 2024

Incident date: Jun 1, 2023

The rear windshield exploded and shattered into pieces when I turned on rear defroster. No warning, no impact or other vehicles involved. This is a safety issue, I have my 3 year old son at the backseat, and the pieces of shattered glass flew pretty far out, and luckily I wasn't driving fast in the... Read more

Incident date: Jun 1, 2023

UNKNOWN

Incident date: Jan 3, 2024

I was driving at about 25 miles per hour and the vehicle made a banging noise and shut off. I went to restart and nothing would happen. I then had it towed to a local dealership. Upon evaluation the vacuum pump went out and caused catastrophic engine failure. I purchased brand new and there was n... Read more

Incident date: Dec 28, 2023

I was rear ended and pushed into the car in front of me. My car was totaled and no airbags went off.

Crash 2 injured

Incident date: Dec 28, 2023

ABS warning light comes on and message to get ABS serviced appears...took truck to local auto repair and they checked ABS and said ABS module was bad...tried to get part but was told it would be June 2024 ( 6 mos ) before part would be available...was told this was a common problem and it SHOULD be ... Read more

Incident date: Apr 1, 2023

I drive a 2019 Ford F-150 XLT 4WD (8 Cylinders 5 5.0L FI FFV DOHC 302 CID). During November 2023, I was experiencing the truck bucking and jerking and shutting off at red lights and stop signs. I took my truck to the dealership on November 22 to have them look at it. They replaced the starter, an al... Read more

Incident date: Dec 11, 2023

At 35-40 and 55-65 mph, the car slips/ pulls back. I took it to the dealer, my rep said it is a known issue and GMC issued a bulletin but will not recall it because it's too expensive. There are thousands of reports online. Please investigate.

Incident date: Dec 6, 2023

The contact owns a 2015 Hyundai Tucson. The contact stated that the vehicle hesitated to accelerate while driving uphill. Additionally, the engine was consuming an excessive amount of engine oil. The vehicle was taken to the dealer who diagnosed that the catalytic converter had failed and needed to ... Read more

Incident date: Dec 6, 2023

Broken Right Rear Axle bolt, F150 with ~37500 mileage, Max tow Package, Already identified by FORD customer "satisfaction" Program 22B34

Showing 50 of 229 complaints.

NHTSA Safety Ratings, 2020 RAM 2500

2020 Ram 2500 Mega PU/EC 4WD

Category	Rating
Rollover	3 / 5 ★★★☆☆
Rollover Risk	29.2%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2020 RAM 2500

925 manufacturer communications from 351 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	131
350000 EQUIPMENT	85
070000 FUEL SYSTEM, GASOLINE	42
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	39
280000 BACK OVER PREVENTION	39
160000 STRUCTURE	29
100000 POWER TRAIN	28
060000 ENGINE AND ENGINE COOLING	27

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Update from LR34.51 to LR35.41 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall 06A - Vehicle Emission Control Information Label

355100 EQUIPMENT:OTHER:LABELS

Emissions Recall 06A - Vehicle Emission Control Information Label

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall 06A - Vehicle Emission Control Information Label

110000 ELECTRICAL SYSTEM

Wireless Qi Charger Not Charging

353000 EQUIPMENT:ELECTRICAL

Wireless Qi Charger Not Charging

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

280000 BACK OVER PREVENTION

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Apple CarPlay Does Not Work Or Not Connecting

980000 UNKNOWN OR OTHER

Apple CarPlay Does Not Work Or Not Connecting

280000 BACK OVER PREVENTION

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software update

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area. Additional Diagnostics.

357500 EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

Radio Over The Air Updates LR34.4 to LR35.41 Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to connect to a device. Thi

280100 BACK OVER PREVENTION:SOFTWARE

030000 BRAKES (PWS)

PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical

110000 ELECTRICAL SYSTEM

033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

353000 EQUIPMENT:ELECTRICAL

Wireless Qi Charger Not Charging

060000 ENGINE AND ENGINE COOLING

6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusi

162100 STRUCTURE:BODY:STEP/LADDER

Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

980000 UNKNOWN OR OTHER

Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software Update

110000 ELECTRICAL SYSTEM

Customer Satisfaction Notification ZD7 - Radio Software Update

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Radio Over The Air JR34.41F Updating to JR34.42F Software Version ? Mobile WiFi inoperative upon start up. ? WiFi hotspot gives ?No Internet? connection message on phone when trying to connect to a device. This bulletin provides informatio

118000 ELECTRICAL SYSTEM:SOFTWARE

Customer Satisfaction Notification ZD7 - Radio Software Update

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software Update

110000 ELECTRICAL SYSTEM

. This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

. This bulletin involves reprogramming the Engine Control Module/Powertrain Control Module (ECM/PCM) with the latest available software.

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

Mirror

110000 ELECTRICAL SYSTEM

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

110000 ELECTRICAL SYSTEM

Ambient Temperature Sensor Servicing.

110000 ELECTRICAL SYSTEM

Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P203E-00 - R

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

030000 BRAKES (PWS)

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

110000 ELECTRICAL SYSTEM

280100 BACK OVER PREVENTION:SOFTWARE

Radio Over The Air Updating to 34.42 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

280100 BACK OVER PREVENTION:SOFTWARE

Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to con

280000 BACK OVER PREVENTION

Backup Camera Blue Screen After Flat Bed Install

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Diagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation Required, Setting Falsely.

280100 BACK OVER PREVENTION:SOFTWARE

Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the late

050000 PARKING BRAKE

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

100000 POWER TRAIN

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

130000 VISIBILITY

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

180000 VEHICLE SPEED CONTROL

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

280000 BACK OVER PREVENTION

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

353000 EQUIPMENT:ELECTRICAL

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

120000 EXTERIOR LIGHTING

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

280000 BACK OVER PREVENTION

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

071200 FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

Upgrading To A Larger Capacity Fuel Tanks

010000 STEERING

UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station I

050000 PARKING BRAKE

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

200000 WHEELS

280000 BACK OVER PREVENTION

060000 ENGINE AND ENGINE COOLING

Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.

070000 FUEL SYSTEM, GASOLINE

Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is

110000 ELECTRICAL SYSTEM

Right or Left Reverse Back Up Lamp Inoperative, Cluster Warning Message for a Lamp Out

110000 ELECTRICAL SYSTEM

UAX And UCX KR20.12 To PR40.1 Software Version Updates

110000 ELECTRICAL SYSTEM

Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41

350000 EQUIPMENT

Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Enhancements Software Level 1848.34 This bulletin involves updating the radio software level to 1848.34. Customers may experience one or more of the following:Radio display screen flickers. Clock loses 6 seconds per day (JL with 5

130000 VISIBILITY

Exterior Mirror Lamp Service

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Exterior Mirror Lamp Service

284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

280000 BACK OVER PREVENTION

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

118320 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Check Engine Lamp (CEL) on Diagnostic Trouble Codes (DTC?s) P0073 Ambient Air Temperature Sensor Circuit High, U113D-00 Lost Communication with Master Power Window Switch

080000 FUEL SYSTEM, DIESEL

Guidelines For The Use Of Alternative Diesel Fuels.

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Ambient Temperature Sensor Servicing.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Ambient Temperature Sensor Servicing.

162200 STRUCTURE:BODY:BUMPERS

CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 1

210000 TRAILER HITCHES

114700 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

353000 EQUIPMENT:ELECTRICAL

Ambient Temperature Sensor Servicing.

353000 EQUIPMENT:ELECTRICAL

Ambient Temperature Sensor Servicing.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Ambient Temperature Sensor Servicing.

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

Showing 100 of 925 bulletins.

NHTSA Safety Investigations, RAM 2500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2017

Loss of Brake Performance

The Office of Defects Investigation (ODI) opened this investigation on November 28, 2022, after receiving 134 reports from consumers alleging an intermittent or permanent loss of braking performance in certain 2017-2018 Ram 2500-3500 pickup trucks manufactured by Fiat Chrysler Automobiles (FCA). The... alleged failures continued to occur at a steady rate across both models, at all speeds, with limited detectability. Consumers complained that the Anti-lock Braking System (ABS) warning light illuminated on their vehicles. The ABS module works in conjunction with the Hydraulic Control Unit (HCU), an electromechanical device that controls hydraulic pressure to the individual wheel brake assemblies, to manage braking forces during emergency stops. During this investigation, ODI received over 2,500 consumer complaints concerning ABS or HCU warning lights that illuminated on the dashboards of their vehicles. Many consumers described also having trouble with cruise control, traction control, or electronic stability control. Of the complaints received, over 50% mentioned that the ABS or HCU warning light was intermittent in nature. ODI learned that in January 2021, FCA was aware of a problem with the ABS pump motors on the subject vehicles. FCA had been working with the supplier, ZF, on an issue concerning swelling of the brushes inside the motor. According to a briefing given by ZF to FCA on January 15, 2021, the ABS, electronic stability control (ESC), traction control system (TSC) and other functions utilizing the motor would be disabled in the event of a problem with an ABS pump motor. ZF also informed FCA that Slip Control would be inhibited with the driver warning lamp illuminated, base braking would not be affected, and FMVSS stopping distance requirements would still be met. In order to better understand the potential consequences of the brushes swelling and the disablement of the ABS, ESC, TSC and other functions, ODI requested that NHTSA's Vehicle Research and Test Center (VRTC) conduct testing on a subject vehicle with a faulty pump motor installed. During the testing, VRTC found that as the brushes started to swell in the motor, the warning lamp could illuminate intermittently, causing confusion to drivers. Although the warning light illuminated intermittently, VRTC discovered that the pump was not working properly regardless of the warning light status. In this condition drivers might think that their vehicle is operating normally when the warning light is off, but instead, the ABS, ESC, TSC and other functions supported by the pump will not work. Following a series of meetings with FCA to demonstrate the findings ofVRTC's testing, FCA conducted an internal review and on November 27, 2024, FCA submitted safety recalls 24V-896 and 24E-100. In view of the recalls being conducted by FCA, ODI has closed this Preliminary Evaluation. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2019

High pressure fuel pump failure

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turb... odiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094 on the subject population, identifying an `internally failed component? of the high pressure fuel pump equipped on the 6.7L Cummins Turbodiesel engine that introduced debris into the fuel system potentially causing fuel starvation and consequently an unexpected loss of motive power. Discussions with FCA identified the high pressure fuel pump equipped on these vehicles as the Bosch-supplied CP4. On December 16, 2021, Bosch filed recall 21E-101, stating the pump failure was a consequence of a manufacturer application-specific fuel system design.NHTSA subsequently identified recall 21V-586 involving loss of motive power due to failed CP4 fuel pumps on certain BMW vehicles.As a result of having received multiple recalls related to a common component, from two separate vehicle manufacturers, NHTSA?s focus shifted to determine if the related defect allegation was limited in scope to the recalled population. In early 2022, information request letters were sent to FCA and BMW to determine the root cause and consequentially identify the proper scope of potentially defective vehicles. After ODI received their information request response, FCA filed recalls 22V-406, 22E-048, 22V-767, and 22E-087. During review of information request response materials, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA or BMW. On March 17, 2023, this Preliminary Evaluation was upgraded to an Engineering Analysis (EA23-001), expanding the scope to include the Tier-one supplier and any manufacturer who equipped or installed similar high pressure fuel pumps subject to the failures observed in the recall population.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11448163, 11458918, 11460558Read more

EA, Closed , Model Year: 2014

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA). The drag link failures were found to be due... to a safety defect with the steering linkage where the drag link adjustable connector (used to adjust the steering system), held in position by two opposing jam nuts, can loosen. The loosening of this part can lead to wear and deterioration of the threads and eventual separation of the drag link, causing loss of steering. During the course of PE18016, it was found that two styles of drag link were used by FCA on the subject vehicles. The subject vehicles consist of two drivetrain types including four-wheel drive (4WD) and two-wheel drive (2WD). The 4WD and 2WD trucks used drag links of differing design but both incorporated the same threaded connector. In January 2019 FCA issued recall 19V-021 to address a potential loss of steering control in certain Model Year (MY) 2013-2018 4WD RAM 2500 and 3500 trucks. The trucks using the 2WD style drag link were not included in the scope of recall 19V-021. ODI upgraded PE18016 to an Engineering Analysis EA19004 on December 12, 2019. The purpose of EA19004 was to investigate if the root cause of the safety defect addressed by recall 19V-201 also affected the 2WD trucks and evaluate FCA’s rationale for not including them. ODI also monitored incoming consumer complaints regarding the remedy associated with 19V-021 and evaluated the suitability and long-term effectiveness of the prescribed repair. In the Defect Information Report submitted for recall 19V-021, FCA stated that the outboard jam nut could loosen and result in damage to the threading of the steering drag link connector. This could cause a separation in the drag link resulting in a loss of steering control. FCA determined that only the 4WD style drag link was affected and did not recall trucks with the 2WD style drag link due to design differences that made it unsusceptible to this failure mode. The repair remedy called for the steering coupler to be tightened to the proper torque prior to the jam nut being spot welded to the coupler body. If the coupler has already become detached or correct torque cannot be obtained, the drag link is to be replaced with an updated unit that went into production on the MY2019 RAM trucks.This updated unit uses a clamp to secure the coupler in place of the jam nuts used on original style components. In order to determine if the 2WD drag link was susceptible to the same defect found on the 4WD vehicles, ODI requested that our Vehicle Research and Test Center (VRTC) conduct testing on both RAM 2500 4WD and 2WD trucks. This testing was to determine operating conditions that might lead to loosened jam nuts of the recalled 4WD design and recreate these conditions on the 2WD vehicles to discover whether the 2WD design would also experience the loosening defect. Results from VRTC’s dynamic testing indicated that when the jam nuts are significantly under-torqued, they may loosen further from regular vehicle operation on the 4WD vehicles. Further, VRTC testing does not refute FCA’s assertion that the failure mechanism does not exist in the 2WD steering system. At the time of this closing resume, ODI has only received two allegations of drag link separation on 2WDvehicles.Neither could be validated as resulting from loose jam nuts. Since the release of recall 19V-021 ODI has received consumer complaints regarding the appearance of the spot weld applied to the defective drag link and the inability to have the steering properly aligned after welding of the jam nut. In September 2023, FCA provided owners with a supplemental Vehicle Alignment Clarification notification that provided information on an updated alignment procedure. Regarding the spot weld remedy used on the 4WD vehicles, ODI is concerned about the remedy in that during an alignment by a non-dealer repair facility, the spot weld might not be replaced after the alignment. To date there is no complaint trend of post alignment drag link separations, weld failures or other safety related incidents on remedied vehicles. This investigation is being closed with no further action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.Read more

PE, Closed , Model Year: 2013

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering... linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4 style equipped vehicles that experienced, or may have experienced loosening of one or more coupler jam nuts. On January 25, 2019, FCA submitted a Defect Information Report (DIR) initiating NHTSA Recall No. 19V-021. In its DIR, FCA stated that the outboard jam nut in certain MY 2013-2018 Ram 2500 and 3500 could loosen potentially resulting in damage to the coupler and/or drag link threading allowing one end of the drag link to separate. The DIR notes that drag link separation results in loss of steering control, which in turn can cause a crash without warning. FCA's DIR did not identify a root cause for the defect, however it posits that an improperly torqued outboard jam nut could loosen, and with long-term vehicle use, cause damage to the outer link bar and/or coupler threads due to relative motion between the two components. The scope of Recall 19V-021 included vehicles with the 4x4 style drag link only. Also discussed in its IR response, FCA noted that the 4x2 style drag link contains a design difference (the outboard portion of the drag link is straight while the 4x4 style contains a bend) which it suggests may result in differences in the mechanical (bending) loads presented at the coupler and jam nut interface. Moreover, the DIR states that While root cause of the 4x4 style defect has not been established, FCA US believes that bending loads on the drag link is, at least, a causal contributing factor. FCA notes it did not identify any reports alleging 4x2 style separation as well as only three reports of loosening of jam nuts, two of which resulted in loosening that provided obvious warning to the vehicle operator, indicating a different failure mode.NHTSA is upgrading this investigation to Engineering Analysis (EA) 19-004 in order to continue to monitor the subject 4x2 style vehicles for evidence of field failures. Additionally, in conjunction with NHTSA's Vehicle Research and Test Center, ODI intends to more thoroughly study potential root cause(s) of the 4x4 style defect mechanism, and if identified, will seek to determine if the 4x2 drag link is susceptible to the same mechanism(s). NHTSA will also evaluate the long-term suitability of the recallRead more

RAM 2500 - All Years Overview

Complete safety history for the RAM 2500 across all model years (2009, 2026).

155 Total Recalls

7,607 Total Complaints

4 Investigations

342 Reported Crashes

137 Reported Fires

5 Reported Deaths

RAM 2500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	6	31	View
2025	6	96	View
2024	5	76	View
2023	8	63	View
2022	12	264	View
2021	8	154	View
2020 (current)	10	229
2019	12	264	View
2018	10	3,699	View
2017	12	1,001	View
2016	14	367	View
2015	15	286	View
2014	16	483	View
2013	16	273	View
2010	4	309	View
2009	1	12	View

Other RAM Models

Model	Recalls	Complaints
3500	357	3,389	View
1500	324	16,135	View
PROMASTER	176	777	View
5500	163	198	View
4500	162	64	View
PROMASTER CITY	46	139	View
C/V TRADESMAN	5	14	View
3500 CAB CHASSIS	2	4	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 RAM 2500

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 RAM 2500

Safety Technology

Technical Service Bulletins, 2020 RAM 2500

Most Affected Components

NHTSA Safety Investigations, RAM 2500

RAM 2500 - All Years Overview

RAM 2500 - Year by Year

Other RAM Models