2019 RAM 2500

12 recalls, 271 complaints - 995 TSBs

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Consequence

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Remedy

Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are C2C, C7C, and C8C. Vehicle Identification Numbers (VINs) involv... Read more

1,589 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Consequence

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Remedy

Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

6,066 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Consequence

An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Remedy

Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

1,224,078 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during... Read more

Consequence

An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

Remedy

Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

370,437 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to... Read more

Consequence

Reduced visibility increases the risk of a crash.

Remedy

Dealers will tighten the wiper nuts, free of charge. Owner notification letters were mailed February 15, 2022. This recall is an expansion of recall number 20V-208. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z08.

171,789 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

Consequence

An engine stall increases the risk of a crash.

Remedy

Dealers will replace the HPFP, update the Powertrain Control Module (PCM) software, and inspect and replace additional fuel system components as necessary, free of charge. Interim owner notification letters to inform owners of the safety recall were mailed on January 4, 2022. Owner notification le... Read more

222,410 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SEAT BELTS

Defect Description

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Wrangler and Ram 2500, 2019-2020 Ram 1500 and 2020 Jeep Gladiator vehicles. In the event of a crash, a front seat belt retractor may not properly slow the occupant's forward movement after locking.

Consequence

In the event of a crash, if the front seat belts fail to lock, there is an increased risk of injury.

Remedy

Chrysler will notify owners, and dealers will replace the front seat belt retractors, free of charge. The recall began November 12, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W67.

2,114 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio di... Read more

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer ser... Read more

319,610 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

STRUCTURE

Defect Description

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

Consequence

A bed step that unexpectedly fails while in use increases the risk of injury to the user.

Remedy

Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44... Read more

37,580 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Consequence

The leaking transmission fluid may contact the turbocharger or another ignition source within the engine compartment, increasing the risk of a fire.

Remedy

Chrysler will notify owners, and dealers will replace the transmission valve body separator plate and reprogram the powertrain control module. The recall began March 2, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W03.

87,431 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Defect Description

Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500, 3500 and 3500 Cab Chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.

Consequence

The swollen seals can cause the brakes to drag, potentially overheating the brakes and increasing the risk of a crash.

Remedy

FCA US will notify owners, and dealers will replace the front brake calipers and brake hoses and bleed the brakes, free of charge. The recall began October 24, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US' number for this recall is V98.

5,495 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

FUEL SYSTEM, DIESEL

Defect Description

Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.

Consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Chrysler will notify owners, and dealers will inspect the fuel lines, replacing them if necessary, free of charge. The recall began July 18, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V76.

499 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

271 total complaints 13 crashes 13 fires 8 injuries

Top Reported Components

Component	Complaints
ENGINE	38
POWER TRAIN	37
FUEL/PROPULSION SYSTEM	29
ELECTRICAL SYSTEM	27
UNKNOWN OR OTHER	23
FUEL SYSTEM, DIESEL	18
STRUCTURE:BODY	15
STEERING	11
SERVICE BRAKES	9
SUSPENSION	6

Incident date: Jul 16, 2026

While attempting to pass traffic the truck did not want to shift above or down from 4th gear. This has happened twice now and both times I had to pull over and restart the truck. My safety was put at risk due to lack of propulsion, high rpm of the truck to maintain speed before pulling over. Check e... Read more

Incident date: Jul 27, 2026

Transmission Slipping

Incident date: Jul 27, 2026

Transmission Slipping

Incident date: Jul 27, 2026

Transmission Slipping

Incident date: Aug 5, 2026

Premature lifter and cam failures on the 6.7 engines. Yes it can be inspected. Yes it was heard and confirmed by multiple dealers and sources. It can be an issue if the engine locks up when driving

Incident date: Aug 5, 2026

Premature lifter and cam failures on the 6.7 engines. Yes it can be inspected. Yes it was heard and confirmed by multiple dealers and sources. It can be an issue if the engine locks up when driving

Incident date: Jul 9, 2026

I have two major safety concerns for my 2021 Nissan Rogue. 1) FAILED REAR DOOR ACTUATORS ON BOTH THE DRIVER AND PASSENGER SIDE OF VEHICLE: I own a 2021 Nissan Rogue with approximately 68,000 miles. The rear driver AND passenger side door lock actuator failed, causing the rear doors to no longer l... Read more

Incident date: Jun 10, 2026

On XXX, the 2.4L Theta II GDI engine on our 2014 Kia Sorento (current mileage: 160,000) catastrophically seized without warning while my [XXX] was driving at interstate speeds at night. This caused an immediate and sudden loss of power, power steering, and braking assist, creating an extreme traffic... Read more

Incident date: Aug 1, 2025

The contact owns a 2023 Chevrolet Blazer. The contact stated that while driving 10 MPH and pulling into a parking lot, the sun gear and the drive shaft fractured. The vehicle became inoperable. The vehicle was pushed to a safe place. The check engine warning light illuminated after the failure. The ... Read more

Incident date: May 15, 2026

While driving highway speeds. The vehicle lost power. A warning light came on saying no power to the vehicle. The sudden lost of power to vehicle locked my power steering. Vehicle would not drive. When attempted to restart vehicle. The vehicle would not turn over and burning smell came from vehicle... Read more

Incident date: May 2, 2026

Purchased my 2014 Jetta TDI SportWagen DSG used with 60k miles in 2017 from a Subaru dealership. It was purchased at auction by the dealership as reported at auction known to be an unmodified dieselgate vehicle. The dealership performed the modifications to bring it into emissions compliance and s... Read more

Incident date: May 2, 2026

I am experiencing the symptoms listed for the ignition coil recall listed 20011 suburban, but the recall is not on my vin. I've been experiencing the symptoms for quite some time now yrs even, but didn't know about the ignition recall. I've been replacing and fixing the parts and damage to the vehic... Read more

Incident date: May 6, 2026

I scheduled an appointment Genes Chrysler Jeep Dodge RAM service department in Fairbanks, AK on February 13, 2026 to perform all recalls on my vehicle. This appointment was made almost a month out to ensure I had the day off to be able to drop off my vehicle and have them keep it for the remainder o... Read more

Incident date: Apr 28, 2026

My husband was sitting at a stop light when he noticed what appeared to be steam/smoke coming out from under the hood of the Bronco. Then smoke came into the vehicle through the air vents. When he looked up, flames were coming out from under the hood. He got out and the whole front of the car burst ... Read more

Fire

Incident date: Apr 18, 2026

The vehicle experienced engine failure due to coolant intrusion into the engine cylinders. The issue presented with engine misfire, including diagnostic trouble code P0302, rough running, and coolant entering the combustion chamber. The condition was confirmed by a dealership, which determined that... Read more

Incident date: Jan 23, 2026

Intermittent failure of multiple safety‑critical Advanced Driver Assistance Systems (ADAS) while driving. Forward collision avoidance, lane safety, and other driver‑assist features disable simultaneously without warning.

Incident date: Mar 11, 2026

Vehicle began flashing check driver assistance for rear sensors repeatedly while traveling out of state on March 30th with an occasional flash of check AWD/4WD. On March 31st the vehicle flashed the warnings along with a variety of others flashing on the infotainment screen rapidly and shut off whil... Read more

Incident date: Mar 11, 2026

When starting the vehicle, while the vehicle was in park, it acted like the vehicle was in drive and surged forward. This is unsafe and needs to be addressed by Ford.

Incident date: Apr 14, 2024

The contact owns a 2018 Ford Flex. The contact had recently undergone head and neck surgery, and the contact was unable to operate the vehicle with ease due to a disoriented image on the display. The contact received notification of NHTSA Campaign Number: 25V695000 (BACK OVER PREVENTION); however, t... Read more

Incident date: Apr 1, 2021

The contact owns a 2019 Nissan Pathfinder. The contact stated that while driving at undisclosed speeds, the contact was losing control of the vehicle. The Forward Collision Avoidance warning light was illuminated, with a rattling and beeping sound coming from the vehicle. An independent mechanic was... Read more

Incident date: Apr 2, 2026

The contact owns a 2022 Ram 1500 equipped with Goodyear Tires, Tire Line: Fortitude H/T Tires, Tire Size: 275/65/R18, DOT Number: 14BYJJK1R. The contact stated that while the vehicle was parked, the contact became aware that all four tires were cracked on the sidewalls, and the treads were crumbling... Read more

Incident date: Feb 25, 2026

My 2011 nissan juke has approximately 118,000 miles and I've ran out of gas several times even when it said there was 88 miles left in the tank and the traction control light won't go off it stays on constantly along with the check engine light and tire pressure warning light and its making a squeal... Read more

Incident date: Jan 19, 2026

The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated th... Read more

Incident date: Jan 10, 2026

I am reaching out to bring to your attention an urgent issue regarding the backup camera in the 2021 Polestar 2. The backup camera frequently fails to work when the car is put into reverse or, even more concerning, it intermittently cuts out while backing up. Given the limited visibility when rely... Read more

Incident date: Jan 10, 2026

Back window glass exploded into car and onto garage floor. Had just started car and put in reverse when loud explosion occurred and stopped the car to inspect. Found entire back window shattered and pieces resting inside car trunk, rear seats, and garage floor. Insurer had Safelite come to replace... Read more

Incident date: Dec 1, 2025

uNKNOWN THERE IS A KNOCK IN THE MOTOR.

Incident date: Nov 1, 2025

Instrument Panel went completely out. Can not tell how much gas is in the jeep, how many miles it has, can’t see any digital details on the instrument panel. Completely black.

Incident date: Nov 1, 2025

When trying to accelerate from slow/ stopped, the car struggles to get into gear. I have on numerous occasions been merging or getting onto another road from a stop sign and the vehicle will start to go just slightly and then stall before suddenly jumping into gear. It has caused me to stall in fron... Read more

Incident date: Nov 1, 2025

I want to say that the engine or transmission is faulty. Sometimes while at a complete stop, the car will not advance and tries to stall or lose power. It takes about 2 or 3 seconds to finally go after I push the accelerator pedal almost 3/4 throttle. No it has not been reproduced at the dealer. I t... Read more

Incident date: Oct 28, 2025

Engine locked on me during driving almost caused a car rear ending me during rush hour. Called AAA and they printed out a recall form for over heated piston that may cause engine damage. Towed to Tito Auto care and then printed out the same information for recall details NHTSA Campaign Number 21V3... Read more

Incident date: Oct 10, 2025

My vehicle just reached 101,000 miles and is having engine problems, vehicle will not accelerate past 40mph which is really unsafe, I saw a article that this was a common issue on the 2017 model.

Incident date: Oct 10, 2025

1.We were driving down a 4-lane divided road and the car abruptly and rapidly slow down at a cross road causing the car behind me to hit their brakes just barely avoiding a collision. There was no reason for this, there wasn’t a stop sign or signal just, a cross road. 2.Audi setup my wife’s pho... Read more

Incident date: Aug 10, 2025

The contact owns a 2025 Toyota 4Runner. The contact stated that while attempting to reverse, the contact heard a scratching sound coming from the brakes. No warning light was illuminated. The dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the diagnostic result wa... Read more

Incident date: Feb 15, 2024

The contact owns a 2020 Honda CR-V. The contact stated that while making a turn into a parking space, the vehicle unintendedly accelerated, drove up the curb, hit and drove over the metallic Bank sign pole, which damaged the undercarriage of the vehicle. The vehicle then crashed into the sides of tw... Read more

Crash

Incident date: Jul 14, 2025

When my iPhone is connected to Apple CarPlay in my vehicle, a loud static sound occurs during phone calls, and music playing. This static causes the audio to cut in and out, making conversations unintelligible. Because of this, I am unable to safely use the hands-free calling feature, which forces m... Read more

Incident date: May 2, 2025

The contact owns a 2008 Mercedes-Benz C300. The contact stated while driving 45 MPH and depressing the accelerator pedal, the vehicle slowed down independently and lost automotive power. The contact stated that the vehicle remained in the intersection while awaiting tow services. The contact stated ... Read more

Incident date: Jun 13, 2025

I own a 2015 Honda Accord EX-L V6 3.5L that I purchased brand new from the dealership with zero miles. I’ve taken excellent care of the vehicle, and because I typically drive short distances, it only has 93,000 miles as of June 2025. Despite the low mileage and proper maintenance, the intake manif... Read more

Incident date: Apr 25, 2025

The contact owns a 2015 Ford F-250. The contact stated that while driving at various speeds, there was an abnormal ticking sound coming from the engine while depressing the accelerator pedal. The contact stated that after accelerating from a stop light, the vehicle started to sputter with the check ... Read more

Incident date: Apr 25, 2025

The contact owns a 2021 Kia Soul. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The dealer was contacted. The contact was informed that the recall repair was on hold. The contact stated th... Read more

Incident date: Apr 26, 2024

Rear windowed defroster suddenly start working upon inspection the rear electrical block that's inside the trunk had melted in the fuse to the defroster had gotten stuck and went on pulling it out it broke and after looking up complaints it seems to be an issue with Malibu and it could cause a fire ... Read more

Incident date: Apr 26, 2024

I got my child out of her Chicco fit360 at a store, when I came out to put her back in, the chest clip release buttons were stuck. The chest clip would not close together because the open buttons were stuck. I kept pushing them trying to get them to release, I tried pushing them out from the inside ... Read more

Incident date: Apr 26, 2024

Passenger side headlamp burned out took off bumper to inspect and the wiring pigtail to the headlight has melted causing it to malfunction so now in order to make it work you have to disconnect the daytime running lights so that the melting stops this is supposedly happened to a lot of Malibu's why ... Read more

Incident date: Apr 1, 2025

UNKNOWN - Internet says the camera is faulty. Dealer told me faulty injectors. There was a separate recall for the injectors which my VIN "wasn't affected"

Incident date: Apr 1, 2025

THIS VEHICLE WAS DESIGNED WITH A FLAWED WINDSHIELD WIPER CONTROL. THE CAR CANNOT BE DRIVEN WHEN THERE IS SALT ON THE ROAD BEFORE, DURING AND AFTER SNOW AND ICY WET CONDITIONS. THE FLUID LEAVES THE DRIVER SIDE WIPER AT THE END OF THE WINDSHIELD. THE PASSENGER WIPER LEAVES THE FLUID IN THE MIDDLE OF T... Read more

Incident date: Mar 3, 2025

My tailgate started opening randomly for 2 consecutive days now. This happens while the vehicle is in park with the keys out of the ignition and also while driving down the road exposing items in the bed to possibly fall out and cause potential injury or death from accidents.

Incident date: Mar 3, 2025

Incident date: Feb 12, 2025

No dome light no vanity or sunroof power but when I open the door the dome lights come on. When I shut the door n try to press the lights to turn them on they does not come on. My sunroof will not open at all also my sunroof certain will not close many jeep owners i talk to say it a serious problem ... Read more

Incident date: Oct 15, 2024

All 2019 Jaguar I-Pace's were subject to numerous recalls due to battery issues for fire risk. The latest recall limited range and battery to 80% and its stated that ALL 2019 would be bought back. It has been months and Jaguar has yet to offer any recourse. I have called and emailed and keep getti... Read more

Incident date: Oct 15, 2024

Showing 50 of 271 complaints.

NHTSA Safety Ratings, 2019 RAM 2500

2019 RAM 2500 PU/EC 2WD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2019 RAM 2500

995 manufacturer communications from 406 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	118
350000 EQUIPMENT	112
060000 ENGINE AND ENGINE COOLING	45
280000 BACK OVER PREVENTION	44
160000 STRUCTURE	42
070000 FUEL SYSTEM, GASOLINE	40
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	40
100000 POWER TRAIN	36

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

080000 FUEL SYSTEM, DIESEL

Emission Recall VB6 Diesel Engine Calibration

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emission Recall VB6 Diesel Engine Calibration

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall 06A - Vehicle Emission Control Information Label

355100 EQUIPMENT:OTHER:LABELS

Emissions Recall 06A - Vehicle Emission Control Information Label

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall 06A - Vehicle Emission Control Information Label

110000 ELECTRICAL SYSTEM

Wireless Qi Charger Not Charging

353000 EQUIPMENT:ELECTRICAL

Wireless Qi Charger Not Charging

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

280000 BACK OVER PREVENTION

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Apple CarPlay Does Not Work Or Not Connecting

980000 UNKNOWN OR OTHER

Apple CarPlay Does Not Work Or Not Connecting

280000 BACK OVER PREVENTION

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software update

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area. Additional Diagnostics.

030000 BRAKES (PWS)

PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical

110000 ELECTRICAL SYSTEM

033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

353000 EQUIPMENT:ELECTRICAL

Wireless Qi Charger Not Charging

060000 ENGINE AND ENGINE COOLING

6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusi

162100 STRUCTURE:BODY:STEP/LADDER

Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

980000 UNKNOWN OR OTHER

Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software Update

110000 ELECTRICAL SYSTEM

Customer Satisfaction Notification ZD7 - Radio Software Update

110000 ELECTRICAL SYSTEM

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) h

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

100000 POWER TRAIN

118000 ELECTRICAL SYSTEM:SOFTWARE

Customer Satisfaction Notification ZD7 - Radio Software Update

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software Update

110000 ELECTRICAL SYSTEM

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

Mirror

110000 ELECTRICAL SYSTEM

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

110000 ELECTRICAL SYSTEM

Ambient Temperature Sensor Servicing.

110000 ELECTRICAL SYSTEM

Diesel Exhaust Fluid (DEF) Fluid Freezing Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find the following Diagnostic Trouble Code (DTC) has been set: ? P203E-00 - R

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

030000 BRAKES (PWS)

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

110000 ELECTRICAL SYSTEM

280100 BACK OVER PREVENTION:SOFTWARE

Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to con

280000 BACK OVER PREVENTION

Backup Camera Blue Screen After Flat Bed Install

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Diagnostic Trouble Code (DTC) P1400 ? Aftermarket Calibration Detected/Warranty Coverage Confirmation Required, Setting Falsely.

050000 PARKING BRAKE

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

100000 POWER TRAIN

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

130000 VISIBILITY

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

180000 VEHICLE SPEED CONTROL

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

280000 BACK OVER PREVENTION

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

353000 EQUIPMENT:ELECTRICAL

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

280000 BACK OVER PREVENTION

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

120000 EXTERIOR LIGHTING

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

071200 FUEL SYSTEM, GASOLINE:STORAGE:AUXILLARY TANK

Upgrading To A Larger Capacity Fuel Tanks

070000 FUEL SYSTEM, GASOLINE

Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.

010000 STEERING

UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station I

050000 PARKING BRAKE

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

200000 WHEELS

280000 BACK OVER PREVENTION

060000 ENGINE AND ENGINE COOLING

Suspected Internal Exhaust Gas Recirculation (EGR) Cooler Coolant Leak, Additional Diagnostics.

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: Digital imaging pre authorization is

110000 ELECTRICAL SYSTEM

Right or Left Reverse Back Up Lamp Inoperative, Cluster Warning Message for a Lamp Out

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to co

118000 ELECTRICAL SYSTEM:SOFTWARE

030000 SERVICE BRAKES, HYDRAULIC

Diesel Fuel Pump Failure and System Contamination Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs

070000 FUEL SYSTEM, GASOLINE

120000 EXTERIOR LIGHTING

030000 BRAKES (PWS)

HUB AND BEARING, Brake, Front For issues with front wheel Hub/Bearing growling or humming noise, appearing to leak grease, or with excessive play, please contact FCA Redacted Content before replacing. If no response in 15 minutes, proceed

110000 ELECTRICAL SYSTEM

UAX And UCX KR20.12 To PR40.1 Software Version Updates

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41

350000 EQUIPMENT

Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41

110000 ELECTRICAL SYSTEM

Radio Over The Air Updates to JR34.3/JR34.4 and JR34.41

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

130000 VISIBILITY

Exterior Mirror Lamp Service

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Exterior Mirror Lamp Service

284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

118320 ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

280000 BACK OVER PREVENTION

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

080000 FUEL SYSTEM, DIESEL

Guidelines For The Use Of Alternative Diesel Fuels.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Check Engine Lamp (CEL) on Diagnostic Trouble Codes (DTC?s) P0073 Ambient Air Temperature Sensor Circuit High, U113D-00 Lost Communication with Master Power Window Switch

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Ambient Temperature Sensor Servicing.

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Ambient Temperature Sensor Servicing.

162200 STRUCTURE:BODY:BUMPERS

CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 1

114700 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

210000 TRAILER HITCHES

Showing 100 of 995 bulletins.

NHTSA Safety Investigations, RAM 2500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2017

Loss of Brake Performance

The Office of Defects Investigation (ODI) opened this investigation on November 28, 2022, after receiving 134 reports from consumers alleging an intermittent or permanent loss of braking performance in certain 2017-2018 Ram 2500-3500 pickup trucks manufactured by Fiat Chrysler Automobiles (FCA). The... alleged failures continued to occur at a steady rate across both models, at all speeds, with limited detectability. Consumers complained that the Anti-lock Braking System (ABS) warning light illuminated on their vehicles. The ABS module works in conjunction with the Hydraulic Control Unit (HCU), an electromechanical device that controls hydraulic pressure to the individual wheel brake assemblies, to manage braking forces during emergency stops. During this investigation, ODI received over 2,500 consumer complaints concerning ABS or HCU warning lights that illuminated on the dashboards of their vehicles. Many consumers described also having trouble with cruise control, traction control, or electronic stability control. Of the complaints received, over 50% mentioned that the ABS or HCU warning light was intermittent in nature. ODI learned that in January 2021, FCA was aware of a problem with the ABS pump motors on the subject vehicles. FCA had been working with the supplier, ZF, on an issue concerning swelling of the brushes inside the motor. According to a briefing given by ZF to FCA on January 15, 2021, the ABS, electronic stability control (ESC), traction control system (TSC) and other functions utilizing the motor would be disabled in the event of a problem with an ABS pump motor. ZF also informed FCA that Slip Control would be inhibited with the driver warning lamp illuminated, base braking would not be affected, and FMVSS stopping distance requirements would still be met. In order to better understand the potential consequences of the brushes swelling and the disablement of the ABS, ESC, TSC and other functions, ODI requested that NHTSA's Vehicle Research and Test Center (VRTC) conduct testing on a subject vehicle with a faulty pump motor installed. During the testing, VRTC found that as the brushes started to swell in the motor, the warning lamp could illuminate intermittently, causing confusion to drivers. Although the warning light illuminated intermittently, VRTC discovered that the pump was not working properly regardless of the warning light status. In this condition drivers might think that their vehicle is operating normally when the warning light is off, but instead, the ABS, ESC, TSC and other functions supported by the pump will not work. Following a series of meetings with FCA to demonstrate the findings ofVRTC's testing, FCA conducted an internal review and on November 27, 2024, FCA submitted safety recalls 24V-896 and 24E-100. In view of the recalls being conducted by FCA, ODI has closed this Preliminary Evaluation. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2019

High pressure fuel pump failure

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turb... odiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094 on the subject population, identifying an `internally failed component? of the high pressure fuel pump equipped on the 6.7L Cummins Turbodiesel engine that introduced debris into the fuel system potentially causing fuel starvation and consequently an unexpected loss of motive power. Discussions with FCA identified the high pressure fuel pump equipped on these vehicles as the Bosch-supplied CP4. On December 16, 2021, Bosch filed recall 21E-101, stating the pump failure was a consequence of a manufacturer application-specific fuel system design.NHTSA subsequently identified recall 21V-586 involving loss of motive power due to failed CP4 fuel pumps on certain BMW vehicles.As a result of having received multiple recalls related to a common component, from two separate vehicle manufacturers, NHTSA?s focus shifted to determine if the related defect allegation was limited in scope to the recalled population. In early 2022, information request letters were sent to FCA and BMW to determine the root cause and consequentially identify the proper scope of potentially defective vehicles. After ODI received their information request response, FCA filed recalls 22V-406, 22E-048, 22V-767, and 22E-087. During review of information request response materials, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA or BMW. On March 17, 2023, this Preliminary Evaluation was upgraded to an Engineering Analysis (EA23-001), expanding the scope to include the Tier-one supplier and any manufacturer who equipped or installed similar high pressure fuel pumps subject to the failures observed in the recall population.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11448163, 11458918, 11460558Read more

EA, Closed , Model Year: 2014

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA). The drag link failures were found to be due... to a safety defect with the steering linkage where the drag link adjustable connector (used to adjust the steering system), held in position by two opposing jam nuts, can loosen. The loosening of this part can lead to wear and deterioration of the threads and eventual separation of the drag link, causing loss of steering. During the course of PE18016, it was found that two styles of drag link were used by FCA on the subject vehicles. The subject vehicles consist of two drivetrain types including four-wheel drive (4WD) and two-wheel drive (2WD). The 4WD and 2WD trucks used drag links of differing design but both incorporated the same threaded connector. In January 2019 FCA issued recall 19V-021 to address a potential loss of steering control in certain Model Year (MY) 2013-2018 4WD RAM 2500 and 3500 trucks. The trucks using the 2WD style drag link were not included in the scope of recall 19V-021. ODI upgraded PE18016 to an Engineering Analysis EA19004 on December 12, 2019. The purpose of EA19004 was to investigate if the root cause of the safety defect addressed by recall 19V-201 also affected the 2WD trucks and evaluate FCA’s rationale for not including them. ODI also monitored incoming consumer complaints regarding the remedy associated with 19V-021 and evaluated the suitability and long-term effectiveness of the prescribed repair. In the Defect Information Report submitted for recall 19V-021, FCA stated that the outboard jam nut could loosen and result in damage to the threading of the steering drag link connector. This could cause a separation in the drag link resulting in a loss of steering control. FCA determined that only the 4WD style drag link was affected and did not recall trucks with the 2WD style drag link due to design differences that made it unsusceptible to this failure mode. The repair remedy called for the steering coupler to be tightened to the proper torque prior to the jam nut being spot welded to the coupler body. If the coupler has already become detached or correct torque cannot be obtained, the drag link is to be replaced with an updated unit that went into production on the MY2019 RAM trucks.This updated unit uses a clamp to secure the coupler in place of the jam nuts used on original style components. In order to determine if the 2WD drag link was susceptible to the same defect found on the 4WD vehicles, ODI requested that our Vehicle Research and Test Center (VRTC) conduct testing on both RAM 2500 4WD and 2WD trucks. This testing was to determine operating conditions that might lead to loosened jam nuts of the recalled 4WD design and recreate these conditions on the 2WD vehicles to discover whether the 2WD design would also experience the loosening defect. Results from VRTC’s dynamic testing indicated that when the jam nuts are significantly under-torqued, they may loosen further from regular vehicle operation on the 4WD vehicles. Further, VRTC testing does not refute FCA’s assertion that the failure mechanism does not exist in the 2WD steering system. At the time of this closing resume, ODI has only received two allegations of drag link separation on 2WDvehicles.Neither could be validated as resulting from loose jam nuts. Since the release of recall 19V-021 ODI has received consumer complaints regarding the appearance of the spot weld applied to the defective drag link and the inability to have the steering properly aligned after welding of the jam nut. In September 2023, FCA provided owners with a supplemental Vehicle Alignment Clarification notification that provided information on an updated alignment procedure. Regarding the spot weld remedy used on the 4WD vehicles, ODI is concerned about the remedy in that during an alignment by a non-dealer repair facility, the spot weld might not be replaced after the alignment. To date there is no complaint trend of post alignment drag link separations, weld failures or other safety related incidents on remedied vehicles. This investigation is being closed with no further action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.Read more

PE, Closed , Model Year: 2013

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering... linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4 style equipped vehicles that experienced, or may have experienced loosening of one or more coupler jam nuts. On January 25, 2019, FCA submitted a Defect Information Report (DIR) initiating NHTSA Recall No. 19V-021. In its DIR, FCA stated that the outboard jam nut in certain MY 2013-2018 Ram 2500 and 3500 could loosen potentially resulting in damage to the coupler and/or drag link threading allowing one end of the drag link to separate. The DIR notes that drag link separation results in loss of steering control, which in turn can cause a crash without warning. FCA's DIR did not identify a root cause for the defect, however it posits that an improperly torqued outboard jam nut could loosen, and with long-term vehicle use, cause damage to the outer link bar and/or coupler threads due to relative motion between the two components. The scope of Recall 19V-021 included vehicles with the 4x4 style drag link only. Also discussed in its IR response, FCA noted that the 4x2 style drag link contains a design difference (the outboard portion of the drag link is straight while the 4x4 style contains a bend) which it suggests may result in differences in the mechanical (bending) loads presented at the coupler and jam nut interface. Moreover, the DIR states that While root cause of the 4x4 style defect has not been established, FCA US believes that bending loads on the drag link is, at least, a causal contributing factor. FCA notes it did not identify any reports alleging 4x2 style separation as well as only three reports of loosening of jam nuts, two of which resulted in loosening that provided obvious warning to the vehicle operator, indicating a different failure mode.NHTSA is upgrading this investigation to Engineering Analysis (EA) 19-004 in order to continue to monitor the subject 4x2 style vehicles for evidence of field failures. Additionally, in conjunction with NHTSA's Vehicle Research and Test Center, ODI intends to more thoroughly study potential root cause(s) of the 4x4 style defect mechanism, and if identified, will seek to determine if the 4x2 drag link is susceptible to the same mechanism(s). NHTSA will also evaluate the long-term suitability of the recallRead more

RAM 2500 - All Years Overview

Complete safety history for the RAM 2500 across all model years (2009, 2026).

156 Total Recalls

7,796 Total Complaints

4 Investigations

352 Reported Crashes

129 Reported Fires

5 Reported Deaths

RAM 2500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	7	38	View
2025	6	103	View
2024	5	79	View
2023	8	65	View
2022	12	275	View
2021	8	162	View
2020	10	233	View
2019 (current)	12	271
2018	10	3,804	View
2017	12	1,025	View
2016	14	374	View
2015	15	289	View
2014	16	484	View
2013	16	273	View
2010	4	309	View
2009	1	12	View

Other RAM Models

Model	Recalls	Complaints
3500	357	3,389	View
1500	324	16,135	View
PROMASTER	176	777	View
5500	163	198	View
4500	162	64	View
PROMASTER CITY	46	139	View
C/V TRADESMAN	5	14	View
3500 CAB CHASSIS	2	4	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2019 RAM 2500

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2019 RAM 2500

Safety Technology

Technical Service Bulletins, 2019 RAM 2500

Most Affected Components

NHTSA Safety Investigations, RAM 2500

RAM 2500 - All Years Overview

RAM 2500 - Year by Year

Other RAM Models