2024 RAM 2500

5 recalls — 50 complaints

24V199000 Mar 14, 2024
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
38,164 vehicles affected
24V199000 Mar 14, 2024
STEERING:COLUMN
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
38,164 vehicles affected
23V799000 Nov 28, 2023
STEERING:STEERING CONTROL MODULE
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
185,251 vehicles affected
23V799000 Nov 28, 2023
EXTERIOR LIGHTING
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
185,251 vehicles affected
23V654000 Sep 28, 2023
BACK OVER PREVENTION:DISPLAY FUNCTION
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy: Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.
272,911 vehicles affected
POWER TRAIN Mar 13, 2026
At approximately 1750 miles the truck transmission began to shift in lower gears extremely violently. Every time that truck would shift in this manner, it would cause a startle effect and divert my attention away from driving to trying to determine what was going on. I immediately took the truck to my local Ram repair shop where they found metal shavings in the transmission oil pan. They told me I would need a completely new transmission. This is unacceptable with a truck with only 1750 miles on it. The dealership said they would need authorization to replace the transmission and not sure if one would be readily available. This is the fourth time this vehicle will have been at this repair facility. The first three times were for a fault code called Turbo under boost. Way too much downtime for a truck with only 1750 miles. We had to postpone our vacation since this is the only vehicle I own that’s capable of towing our boat and trailer. Because of all these issues, we have not been able to tow the trailer one time with our new truck!!!!!! When I asked the dealership what they thought the problem was they said quality control at the factory and a subpar designed for the product. If Ram doesn’t change the design of this transmission, even with a new transmission installed, I am scared this may happen again and then cause an accident.
SERVICE BRAKES Mar 10, 2026
i WAS TRAVELING ABOUT 50MPH ON A HIGHWAY AS I WAS APPROACHING VEHICLES STOPPED FOR A TRAFFIC LIGHT I APPLIED MY BRAKES NORMALLY AND THE TRUCK WOULD NOT SLOW DOWN SO I PRESSED ON THE BRAKES AS HARD AS I COULD AND THE CAR JUST CONTINUED FORWARD TILL FINALLY I PLOWED INTO THE REAR OF ANOTHER VEHICLE. I HAD NO BRAKES, THE ABS NEVER KICKED ON OR THE VSC.
Crash
SEAT BELTS Mar 3, 2026
The seatbelt retraction system on my truck has been replaced twice on the drivers side and once on the passenger side. The truck only has 40,000miles. The seatbelt retractors don't keep the shoulder strap tight when you move or get the belt first buckled. This can cause an issue if you are to get in an accident when the belt is not tight against your shoulder.
AIR BAGS Feb 24, 2026
Airbags did not deploy during a significant accident where (self) Dodge Ram 2500 Laramie 2024 truck was involved in 2 front on collisions hitting 2 different vehicles at approx 65 mph (about 5 mins apart) including a 3rd part to the accident with a rear collision by a full speed tractor trailer moving the (dodge) truck about 200 ft. into the 2nd parked vehicle (blue sedan). Dodge truck (self) was not drivable after the initial accident into the chevy truck. No auto breaking and no frontal collision warning (uncertain if they are standard for the trucks or an option) occurred. The vehicle was towed and in a tow lot (is available for inspection). There is a police report and followed up with an ER visit same day. At least 3 vehicles were totaled due to this accident. The initially hit vehicle (white chevy truck) was the cause of the accident.
Crash 1 injured
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Feb 24, 2026
Airbags did not deploy during a significant accident where (self) Dodge Ram 2500 Laramie 2024 truck was involved in 2 front on collisions hitting 2 different vehicles at approx 65 mph (about 5 mins apart) including a 3rd part to the accident with a rear collision by a full speed tractor trailer moving the (dodge) truck about 200 ft. into the 2nd parked vehicle (blue sedan). Dodge truck (self) was not drivable after the initial accident into the chevy truck. No auto breaking and no frontal collision warning (uncertain if they are standard for the trucks or an option) occurred. The vehicle was towed and in a tow lot (is available for inspection). There is a police report and followed up with an ER visit same day. At least 3 vehicles were totaled due to this accident. The initially hit vehicle (white chevy truck) was the cause of the accident.
Crash 1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS Feb 24, 2026
Airbags did not deploy during a significant accident where (self) Dodge Ram 2500 Laramie 2024 truck was involved in 2 front on collisions hitting 2 different vehicles at approx 65 mph (about 5 mins apart) including a 3rd part to the accident with a rear collision by a full speed tractor trailer moving the (dodge) truck about 200 ft. into the 2nd parked vehicle (blue sedan). Dodge truck (self) was not drivable after the initial accident into the chevy truck. No auto breaking and no frontal collision warning (uncertain if they are standard for the trucks or an option) occurred. The vehicle was towed and in a tow lot (is available for inspection). There is a police report and followed up with an ER visit same day. At least 3 vehicles were totaled due to this accident. The initially hit vehicle (white chevy truck) was the cause of the accident.
Crash 1 injured
SERVICE BRAKES Feb 20, 2026
Spongy brakes, constant pumping of brakes to aid in stoping but check this out! In 4x4 mode Low 4x4 brake failure is almost 90%! I must mash the brakes as the brake peddle falls to the floor, then wait, brace and pray truck comes to come to a stop!!!!
ELECTRICAL SYSTEM Feb 7, 2026
On 4/28/25 our 2024 Dodge Ram 2500 truck caught fire, It had 25,880 miles on it. we bought it brand new in 9/24. Flames were coming from the engine. The fire had to be extinguished with a fire extinguisher. The truck was towed to the local Dodge dealership. Miracle Chrysler After they looked at the truck we were told that fired was caused by a faulty heater grid. The truck has been sitting at the Dodge dealership since 4/28/25 to current. Originally we were told Stellantis would buy it back then they changed their minds and said no we will repair it. As of today they still have not started the repairs. I have invoice dated 1/8/26 that sates it will cost $55,277.23 just in parts to repair the damage that does not include the labor fees and they are not sure that is all the parts they will actually need. We have been making the payment on this truck the entire time is has been sitting there $1369.87 plus renting another truck for $641 a week from Enterprise. They are going to spend more money to repair the truck than the payoff. Current pay is $62,235.41. Makes no sense. Then this week I saw on the news that RAM just issued a recall for the same truck but years 2019-2023 with 6 fires recorded for same issue faulty heater grid. I think my truck is one of the first of 2024 to catch fire from the same issue.
Fire
AIR BAGS Feb 3, 2026
Air bags did not go offin crash
Crash 6 injured
SERVICE BRAKES Jan 21, 2026
Vehicle was purchased new with 29 miles on the odometer in December 2025. The brakes on the truck do not begin to engage until the brake pedal is depressed greater than 50% of its travel. The initial feedback of the brake pedal within the first 50% of travel is numb with virtually no resistance. While driving the truck from the purchasing dealer in Warrenton, VA to Chicago, IL, I encountered several instanced during medium to heavy traffic where I expected the truck to stop, but the significant vagueness in the pedal turned a routine slow down situation into an emergency/panic stop. After putting ~600 miles on the truck, it has not gotten better and the truck is currently at a local dealership in the Chicagoland area. There are no warning lights on and, as of now, the dealership has had the truck for almost 2 2 weeks with no resolution currently available from the service department, nor the manufacturer.
SERVICE BRAKES Jan 21, 2026
Vehicle was purchased new with 45 miles on the odometer in December 2025. The brakes on the truck do not begin to engage until the brake pedal is depressed greater than 50% of its travel. The initial feedback of the brake pedal within the first 50% of travel is numb with virtually no resistance. While driving the truck from the purchasing dealer in Warrenton, VA to Chicago, IL, I encountered several instanced during medium to heavy traffic where I expected the truck to stop, but the significant vagueness in the pedal turned a routine slow down situation into an emergency/panic stop. After putting ~1200 miles on the truck, it has not gotten better. I am currently waiting to see the results of our other "twin" truck (XXX) that is currently at a local dealership in the [XXX] area. There are no warning lights on and, as of now, the dealership has had the truck for almost 2 weeks with no resolution currently available from the service department, nor the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
SERVICE BRAKES Jan 19, 2026
When the brakes are applied during normal driving the pedal travels 2-3 inches before the brakes start to apply. During a panic stop and a strong force on the pedal it will travel almost to the floor. ABS never applies except on loose surfaces, i. e., snow, gravel and sand. I have had the vehicle to the dealer on three different occasion's for this problem. The dealer and the service technicians said it was normal, as they all do this. they bleed the brakes and it was marginally better for about 200 miles of driving, then back to the same low feel. One of those occasions there was an ABS fault and they had to reset the ABS system. After they did the reset the brakes felt a little better for a short time then back marginal again. If you tap the pedal twice in rapid succession the pedal feel is normal, as compared to other vehicles, and at the top of the pedal travel. Although with sustained foot pressure on the pedal you can push it to the floor. Again the dealer says it's normal. I tow regularly with this vehicle and because of the brake feel I travel slower and allow a much greater distance than normal.
UNKNOWN OR OTHER Jan 3, 2026
Exhaust filter clogged, engine auto regen not working automatically doing regen to clear soot, i spent $60,000 on this vehicle & seems like that kind of money shld offer a lifetime warranty, every visit to the dealership in Roanoke Va where i bought this truck brand new they didnt consider that i had warranty coverage & aftermarket coverage, they were telling me money was due regardless for repairs, i thought that was really lousy of them
UNKNOWN OR OTHER Dec 30, 2025
Persistent SiriusXM advertising pop-ups appear on vehicle startup and obstruct normal infotainment operation. This creates driver distraction and requires interaction while driving.
FUEL/PROPULSION SYSTEM Dec 23, 2025
[XXX] I stopped at a stoplight and was sitting with my foot on the brake. With light still red, vehicle went full throttle and began pushing me into the intersection even though my foot had never left the brake. I shifted to neutral and still redlined. Shifted to park and shut off. Restarted and it went back to normal. Luckily it was early morning and I was in a rural community and light traffic. Went home and called Ram dealership and took truck in that day. They kept it several days. Said was showing a code error; but I reiterated it pushed me into the intersection while I continued to pushed the brake to the floor. They did find an inconsistent reading in throttle and replaced the throttle body. I had hoped that corrected the problem and had no issue until [XXX]. [XXX] Left my farm in morning heading for Kansas City for supplies. Pulled onto shoulder of entrance ramp to doublecheck my route before entering the busy highway and rush hour traffic. As I was sitting there with my foot on the brake - same problem. Throttle redlined and (with my foot on the brake) truck began pushing me off the shoulder and down an embankment. Luckily I was an experienced driver and immediately switched it into park and shut it off. Waited a minute then restarted & no issue. Immediately called dealership back and took it in. They tested for a couple days but said it wasn’t showing ‘a code’ so there was really nothing they could do. I said this is huge safety risk to all & both incidents c hold have easily been lethal. They said they sent inquiry to ram but heard nothing. Said I needed to reach out to ram; which I did. I’ve heard nothing other than they assigned a case number & said ‘someone will call’. Every time I use the truck is a huge risk. It’s happened twice in less than 90 days - it will happen again. I need your help, please. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN Dec 21, 2025
Had to stop urgently, and my truck shut off. I had to shift it into park to get it started again. Was in the middle of a 4 lane section of route one traveling with traffic at the time. I was a sitting duck until I could figure out what happened. (I’m a mechanic, if the average person was dealing with this I don’t know if they would have been able to get moving as quickly.) It acted like the torque converter stayed locked while I came to a complete stop stopping the engine at the same time. No shuddering or anything obvious. Engine wasn’t running when I came to a stop. i only noticed because it was abnormally quiet and didn’t move when I stepped on the throttle. I’ve owned this truck since the end of July 2025, it was a brand new left over 2024, currently has around 8,500 miles on it)
ENGINE Dec 21, 2025
Had to stop urgently, and my truck shut off. I had to shift it into park to get it started again. Was in the middle of a 4 lane section of route one traveling with traffic at the time. I was a sitting duck until I could figure out what happened. (I’m a mechanic, if the average person was dealing with this I don’t know if they would have been able to get moving as quickly.) It acted like the torque converter stayed locked while I came to a complete stop stopping the engine at the same time. No shuddering or anything obvious. Engine wasn’t running when I came to a stop. i only noticed because it was abnormally quiet and didn’t move when I stepped on the throttle. I’ve owned this truck since the end of July 2025, it was a brand new left over 2024, currently has around 8,500 miles on it)
ELECTRICAL SYSTEM Nov 10, 2025
The contact owns a 2024 Ram Promaster 2500. The contact stated that on several occasions, while parked or while driving at various speeds, the air bag and Forward Collision Avoidance warning lights intermittently illuminated. The contact stated that the message "SOS -Unavailable - Please Contact Dealer for Service" was displayed. The vehicle was taken to a dealer on several occasions for approximately a year, where it was diagnosed that the power steering gearbox and the radio needed to be repaired. Additionally, the wiring was taken apart and cleaned, and reattached after finding a wiring issue. The vehicle was repaired each time, but the failure reoccurred after each repair. The manufacturer was notified of the failure, and a complaint was filed. The failure mileage was approximately 45.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Oct 31, 2025
October 30, at approximately 8:00 AM MDT. While I was heading to work, I was approaching an intersection with a vehicle in front of me making a left turn in the opposite direction was a vehicle also preparing to make a left turn and as I approached the intersection the vehicle turned in front of me. I fully applied the brakes, and the pedal went to the floor, my truck did not stop or slow down. I ended up striking the vehicle turning in front of me, fortunately at a low speed of approximately 11-12 miles per hour. My vehicle coasted to a stop after which I was able to carefully pull off to the side of the road. My truck was deemed drivable at the time after the accident but I noticed that the pedal is spongy and it took pumping the brakes to get them to apply. I almost had another accident around 10:30 AM, when coming to a stop behind several other vehicles. Again I applied the brakes and they went to the floor. The truck very slowly came to a stop, finally stopping 5 feet from the rear of the car in front of me. This was extremely nerve racking because I thought I was about to have another accident. After talking with my insurance company, they deemed the truck unsafe to drive and had it towed to the repair shop. Additionally, back during a trip to California from September 28 to October 15. We were towing our 2024 East to West Alta Travel Trailer. During the trip I noticed very sporadically the trailer brakes would apply to much or more often appear to not apply the trailer brakes at all. Multiple time I had to use the manual brake booter switch in order to stop the truck. I believe that this issue with the brakes was actually beginning during that trip. I also have done some research and there appears to be several other complaints with the same model year 2024 Ram 2500. When I get my truck back from being repaired I am scarred of it not braking and getting involved in another accident. Something needs to be done before any serious injury or death occurs.
Crash
SERVICE BRAKES Oct 31, 2025
October 30, at approximately 8:00 AM MDT. While I was heading to work, I was approaching an intersection with a vehicle in front of me making a left turn in the opposite direction was a vehicle also preparing to make a left turn and as I approached the intersection the vehicle turned in front of me. I fully applied the brakes, and the pedal went to the floor, my truck did not stop or slow down. I ended up striking the vehicle turning in front of me, fortunately at a low speed of approximately 11-12 miles per hour. My vehicle coasted to a stop after which I was able to carefully pull off to the side of the road. My truck was deemed drivable at the time after the accident but I noticed that the pedal is spongy and it took pumping the brakes to get them to apply. I almost had another accident around 10:30 AM, when coming to a stop behind several other vehicles. Again I applied the brakes and they went to the floor. The truck very slowly came to a stop, finally stopping 5 feet from the rear of the car in front of me. This was extremely nerve racking because I thought I was about to have another accident. After talking with my insurance company, they deemed the truck unsafe to drive and had it towed to the repair shop. Additionally, back during a trip to California from September 28 to October 15. We were towing our 2024 East to West Alta Travel Trailer. During the trip I noticed very sporadically the trailer brakes would apply to much or more often appear to not apply the trailer brakes at all. Multiple time I had to use the manual brake booter switch in order to stop the truck. I believe that this issue with the brakes was actually beginning during that trip. I also have done some research and there appears to be several other complaints with the same model year 2024 Ram 2500. When I get my truck back from being repaired I am scarred of it not braking and getting involved in another accident. Something needs to be done before any serious injury or death occurs.
Crash
ELECTRICAL SYSTEM Oct 13, 2025
While driving my Ram 2500 completely shut off just like I had hit the engine stop button. Luckily, I was traveling at a low speed at the time, so I was able to coast to a complete stop, put the truck in park on the side of the road. I was then able to restart the vehicle and resume driving without any more issues.
UNKNOWN OR OTHER Oct 13, 2025
While driving my Ram 2500 completely shut off just like I had hit the engine stop button. Luckily, I was traveling at a low speed at the time, so I was able to coast to a complete stop, put the truck in park on the side of the road. I was then able to restart the vehicle and resume driving without any more issues.
ENGINE Oct 13, 2025
While driving my Ram 2500 completely shut off just like I had hit the engine stop button. Luckily, I was traveling at a low speed at the time, so I was able to coast to a complete stop, put the truck in park on the side of the road. I was then able to restart the vehicle and resume driving without any more issues.
POWER TRAIN Oct 11, 2025
Dealer confimed roller lifter failure on 9/23/25, they replaced the roller lifters, push rods, cam shaft and rocker arms. Within 20 miles of picking up the truckl on 10/11/2025 the same noise the repair was suposed to remedy was back adn the same volume/ intensity as before. The warranty repair did not remedy the issue.
ENGINE Sep 26, 2025
The contact's Employer owns a 2024 Ram 2500. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. No warning light was illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000.
ENGINE Sep 21, 2025
The truck is currently exhibiting a loud metal tapping/ slapping/ ticking noise when driving from the engine. It is loud enough it can be heard over road/ wind noise, it can also be heard in high idle situations. The truck has been to the dealer where it was purchased and they refused to research the issue because of a current RAM service bulletin that the noise is “under investigation”. It has 6,000 miles and the noise started immediately after the first oil change.
SEAT BELTS Sep 15, 2025
Twice, the seatbelt recoil mechanism has failed. Not only will the seatbelt not self retract, potentially leaving a considerable amount of slack in the seatbelt, but also the seatbelt does not stop when it is pulled quickly, meaning that it doesn't actually do anything in the case of an accident. The original seatbelt on this vehicle did the same thing, and after I had it replaced, the replacement does the same thing, indicating that it is clearly a faulty component at a scale larger than an individual faulty piece.
FORWARD COLLISION AVOIDANCE: WARNINGS Sep 1, 2025
I have had more than one failure, but this is the worst. The problem occurs, I believe, when RAM does an update to their uconnect system, something they do often and without warning. Strange and unexpected things happen when they do. In this instance, I had just started on a trip and was on the highway going about 65 mph. I had the cruise control on that brakes automatically when a something is in the way or you approach a slower car. Suddenly, the cruise control shut off and warning lights came on that the front collision system had failed, the anti-lock brakes had failed and more. Also the check engine light came on. I am not sure what all but it lit up the dash. I thought something terrible was happening and pulled over. Everything started working again after about a minute. None of these warnings were real. I checked somewhere, don't recall, and found it was at the same time an update occurred. There are false warnings and issues nearly every time an update happens while I'm driving. I only drive my vehicle about once a week, so something happens nearly every time I drive. This seems to me to be a serious safety issue. Were my anti-lock brakes really unavailable? People might panic or might just start ignoring real warnings. I have read in forums of other people complaining about this as well.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Sep 1, 2025
I have had more than one failure, but this is the worst. The problem occurs, I believe, when RAM does an update to their uconnect system, something they do often and without warning. Strange and unexpected things happen when they do. In this instance, I had just started on a trip and was on the highway going about 65 mph. I had the cruise control on that brakes automatically when a something is in the way or you approach a slower car. Suddenly, the cruise control shut off and warning lights came on that the front collision system had failed, the anti-lock brakes had failed and more. Also the check engine light came on. I am not sure what all but it lit up the dash. I thought something terrible was happening and pulled over. Everything started working again after about a minute. None of these warnings were real. I checked somewhere, don't recall, and found it was at the same time an update occurred. There are false warnings and issues nearly every time an update happens while I'm driving. I only drive my vehicle about once a week, so something happens nearly every time I drive. This seems to me to be a serious safety issue. Were my anti-lock brakes really unavailable? People might panic or might just start ignoring real warnings. I have read in forums of other people complaining about this as well.
VEHICLE SPEED CONTROL Sep 1, 2025
I have had more than one failure, but this is the worst. The problem occurs, I believe, when RAM does an update to their uconnect system, something they do often and without warning. Strange and unexpected things happen when they do. In this instance, I had just started on a trip and was on the highway going about 65 mph. I had the cruise control on that brakes automatically when a something is in the way or you approach a slower car. Suddenly, the cruise control shut off and warning lights came on that the front collision system had failed, the anti-lock brakes had failed and more. Also the check engine light came on. I am not sure what all but it lit up the dash. I thought something terrible was happening and pulled over. Everything started working again after about a minute. None of these warnings were real. I checked somewhere, don't recall, and found it was at the same time an update occurred. There are false warnings and issues nearly every time an update happens while I'm driving. I only drive my vehicle about once a week, so something happens nearly every time I drive. This seems to me to be a serious safety issue. Were my anti-lock brakes really unavailable? People might panic or might just start ignoring real warnings. I have read in forums of other people complaining about this as well.
SEATS Aug 13, 2025
He vehicle seat in my vehicle has no vertical seat adjustment thereby creating a safety hazard by not being able to have a broader view of traffic to the front and sides as well as the rear of the vehicle.
SEAT BELTS Aug 7, 2025
The contact owns a 2024 RAM 2500. The contact stated that upon entering the vehicle and buckling the driver's side seat belt, the seat belt failed to retract as needed and was lying limp across the torso. No warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the seat belt retractor had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
ELECTRICAL SYSTEM Jul 23, 2025
Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Comes no matter what speeds am driving and causes other codes and fault in truck.
BACK OVER PREVENTION: WARNINGS Jul 23, 2025
Front parking sensors always being disabled due to something. Keeps saying wipe sensors. Comes no matter what speeds am driving and causes other codes and fault in truck.
ELECTRICAL SYSTEM Jul 22, 2025
I purchased a new 2024 Ram 2500 Laramie in January 2024. In February 2025, the vehicle began experiencing intermittent no-start conditions related to an electrical issue. Over several months, it also developed persistent Uconnect system malfunctions and power-folding side mirrors that would not unfold, creating a serious safety hazard. On July 2, 2025, while driving at highway speed, the driver’s side mirror folded inward on its own and remained loose, flopping in the wind, making it impossible to maintain visibility and lane awareness. Ram’s service department confirmed the part is defective but did not have it in stock when I brought the vehicle in. These issues have made the truck unsafe to drive. Despite multiple repair attempts and the vehicle being out of service for over 30 days cumulatively, the electrical and visibility-related problems remain unresolved. The manufacturer (Stellantis/Ram) has been slow to respond and has not provided a timely solution. I am pursuing Lemon Law arbitration, but the unresolved mirror visibility issue and electrical malfunctions pose an immediate safety concern that may affect other owners.
LANE DEPARTURE: BLIND SPOT DETECTION Jul 22, 2025
I purchased a new 2024 Ram 2500 Laramie in January 2024. In February 2025, the vehicle began experiencing intermittent no-start conditions related to an electrical issue. Over several months, it also developed persistent Uconnect system malfunctions and power-folding side mirrors that would not unfold, creating a serious safety hazard. On July 2, 2025, while driving at highway speed, the driver’s side mirror folded inward on its own and remained loose, flopping in the wind, making it impossible to maintain visibility and lane awareness. Ram’s service department confirmed the part is defective but did not have it in stock when I brought the vehicle in. These issues have made the truck unsafe to drive. Despite multiple repair attempts and the vehicle being out of service for over 30 days cumulatively, the electrical and visibility-related problems remain unresolved. The manufacturer (Stellantis/Ram) has been slow to respond and has not provided a timely solution. I am pursuing Lemon Law arbitration, but the unresolved mirror visibility issue and electrical malfunctions pose an immediate safety concern that may affect other owners.
VISIBILITY/WIPER Jul 22, 2025
I purchased a new 2024 Ram 2500 Laramie in January 2024. In February 2025, the vehicle began experiencing intermittent no-start conditions related to an electrical issue. Over several months, it also developed persistent Uconnect system malfunctions and power-folding side mirrors that would not unfold, creating a serious safety hazard. On July 2, 2025, while driving at highway speed, the driver’s side mirror folded inward on its own and remained loose, flopping in the wind, making it impossible to maintain visibility and lane awareness. Ram’s service department confirmed the part is defective but did not have it in stock when I brought the vehicle in. These issues have made the truck unsafe to drive. Despite multiple repair attempts and the vehicle being out of service for over 30 days cumulatively, the electrical and visibility-related problems remain unresolved. The manufacturer (Stellantis/Ram) has been slow to respond and has not provided a timely solution. I am pursuing Lemon Law arbitration, but the unresolved mirror visibility issue and electrical malfunctions pose an immediate safety concern that may affect other owners.
FUEL/PROPULSION SYSTEM Jul 16, 2025
Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous
POWER TRAIN Jul 16, 2025
Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous
ENGINE Jul 16, 2025
Lifters are failing with 31,000 miles. There are thousands of these trucks with less than 30,000 miles on there second or third set of lifters. I took the truck to Allen Samuels Dodge in Aransas pass Texas for a loud rattling kept the truck several days couldn’t figure it out. I recorded a video of the banging inside the engine they kept the truck 5 days or so gave me a letter saying it’s under investigation and I should call Ram about the lifters. Called Ram they said call the dealer or take it to another dealer. Service guy was like yeah the lifters are failing left n right and locking up the engine. The grid heater bolt is burning off and falling into the number 6 piston on these trucks locking up the engine. I have numerous screen shots from several Ram 2500 groups where people are getting new engines just for it to fail in 3000 miles. I’ve got a 70k truck I’m afraid to drive worried it’s going to rattle apart and lock up the engine while driving down the highway. I can screen shot way more complaints. There’s even someone who started a data base in online forums to record complaints. The transmissions are failing in these 2018-2024 Ram 2500 6.7 Cummins and the gas version to. It’s ridiculous
TIRES Jul 7, 2025
LT285/60R20 with 12,700 miles. I had just left the parking lot at the Cumberland YMCA and was merging into traffic on [XXX] westbound in Cumberland Md., accelerating to the speed limit (55MPH) when I began hearing a noise. I then saw a red warning light on the dashboard indicating 0 tire pressure on the left rear tire. Looking in the outside rear view mirror I could see the tire was flat and the truck was basically riding on the rim (thus the noise). To my knowledge I did not hit any debris or potholes. I had children in the back seat. Fortunately at the low speed no one was in danger. I need to replace the tire (actually I will replace all 4 as I have no trust in Firestone) so I don't know about the availability for inspection but I will take photos. The local police were called to help ensure personal safety while the spare tire was mounted. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN Jun 29, 2025
When truck is in drive and I press the brake to shift to reverse, when I take my foot off the brake truck will go forward before reversing. Dealership says there is no problem with it. I find it to be dangerous.
SERVICE BRAKES Jun 29, 2025
The brake pedal on my truck is very spongy. It goes halfway to the floor if it isn't pumped at least 2 times before braking. I find it very distressing in tight situations where I do not have time to pump before braking. I took it to the dealership and they say there is nothing wrong. This is a brand new truck.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Jun 20, 2025
The contact owns a 2024 Ram 2500. The contact stated that while driving at various speeds, the tire pressure warning light illuminated on the instrument panel. The contact attempted to check the tire pressures using the feature in the vehicle; however, the system displayed the message "Tire Pressure not Available". The vehicle was taken to a dealer; however, the dealer could not assist with the repair of the vehicle. The manufacturer was notified of the failure and initially agreed to buy the vehicle back; however, the manufacturer later decided not to complete the buy back. The vehicle was not repaired. The failure mileage was 4,100.
ELECTRICAL SYSTEM Jun 9, 2025
Totally electrical failure leave individuals stranded, vehicle will not start both batteries dead, the vehicle was inspected and batteries replaced at dealership, no warning lights no signs vehicle just will not start and will randomly leave you stranded
TIRES:TREAD/BELT May 22, 2025
The contact owns a 2024 Ram 2500 equipped with Firestone Tires, Tire Line: Firestone TransForce HT, Tire Size: LT275/70/R18, and DOT Number: VN15TH73023. The contact stated that while driving approximately 70-75 MPH and passing another vehicle in the fast lane, the rear driver's side tire experienced a blowout. The contact activated the hazard lights and was able to pull to the shoulder of the right side of the road while the rear of the vehicle was fishtailing. The contact stated that upon inspecting the vehicle, the contact noticed that the tire blowout had caused damage to the undercarriage. Additionally, the tire tread had detached, hit and caused damage the rear driver's side of the vehicle and to fuel tank filler neck. The manufacturer was notified of the failure and provided assistance in towing the vehicle to an unknown Dodge dealer, who informed the contact that they could not performed the needed repairs, and the contact was advised to contact the insurance company for assistance. The insurance insurance company was contacted and arranged for the vehicle to be towed to Caliber Collision for repairs. The vehicle was not repaired. The tire was an original tire. The tire was not replaced. The tire manufacturer was not notified of the failure. The Tire failure mileage was approximately 24,681. The vehicle failure mileage was approximately 24,681.
SERVICE BRAKES May 20, 2025
Brake pedal had 6"-8" of travel before pedal started to stop the vehicle. The brakes were bled 3 times and the truck still doesn't stop properly. I'm told it stops better than any other new truck on the lot. BIG SAFTEY ISSUE!!! I'm told it is what it is and drive it, I refuse to drive an unsafe vehicle with myself or my family in the vehicle! The brakes have felt funny for a while, the truck has less than 6000 miles on it and has been back 3 times for the same issue.
STEERING Apr 24, 2025
The contact owns a 2024 Ram 2500. The contact stated while driving at various speeds, the steering wheel was aggressively pulling to the right. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed and the contact was informed that the rear track bar, and the frame were faulty and needed to be replaced. The frame was repaired; however, the rear track bar was not replaced because the parts were not available. The contact was advised that only aftermarket parts were available; however, the contact declined to use aftermarket parts to repair the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 50.
VISIBILITY Feb 21, 2025
See attached document for complaint.
AIR BAGS Feb 4, 2025
Hit a bump at approx. 55mph going into a curve while pulling a loaded car trailer. The unstable 4-link rear suspension combined with the air bag suspension system created/allowed/exacerbated trailer sway that caused the trailer to ultimately jack knife into a fence off the highway. This endangered myself and two oncoming cars in the curve. Driver skill and shear dumb luck prevented death to any/all on the road. Poor/unstable rear suspension engineering caused the accident. The air bags did not deploy and I do not recall the seatbelt locking up. Stellantis subcontracted Bosch Automotive Service Solutions (CASE # 91832257) to examine the truck. The inspector could find nothing out of "spec" or alignment, but was able to reproduce and experience like symptoms (and was visibly unsettled) during his test drive. Stellantis, not two days after receiving the Bosch report, denied all responsibility
Crash 1 injured