NHTSA Campaign 20V207000
STRUCTURE
Issued by Chrysler (FCA US LLC) · Reported Apr 9, 2020 · 37,580 vehicles affected
What's wrong
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
Consequence
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
Remedy
Chrysler will notify owners, and dealers will replace the bed step support brace, free of charge. The recall began on July 9, 2020 (RAM 2500) and began on October 6, 2020 (Ram 3500). Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbers for this recall are W24 and W44.
Vehicles affected by this recall
| Make | Model | Year | Units |
|---|---|---|---|
| RAM | 2500 | 2019 | 37,580 |
| RAM | 2500 | 2020 | 37,580 |
| RAM | 3500 | 2019 | 37,580 |
| RAM | 3500 | 2020 | 37,580 |
Source: NHTSA Campaign 20V207000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.