2022 RAM 2500

12 recalls, 264 complaints - 546 TSBs

AIR BAGS:FRONTAL

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle... Read more

Consequence

A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy

Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this ... Read more

532 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rea... Read more

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

1,033,433 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta... Read more

Consequence

Driving with a disabled electronic stability control system can increase the risk of a crash.

Remedy

Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed beginning July 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 55B.

211,581 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Ve... Read more

Consequence

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

272,911 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Consequence

An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying own... Read more

302,067 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Consequence

An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Remedy

Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

1,224,078 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Consequence

Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

Remedy

Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

250,079 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an inte... Read more

Consequence

An internal loss of communication can result in a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will replace the ECM, free of charge. Owner notification letters were mailed October 20, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z87.

4,907 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safe... Read more

Consequence

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will reprogram the radio software, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z47.

117,413 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during... Read more

Consequence

An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

Remedy

Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

370,437 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

AIR BAGS:SIDE/WINDOW:CURTAIN

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.

Consequence

An air bag that deploys improperly can increase the risk of injury in a crash.

Remedy

Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.

376 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

Consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open,... Read more

131,177 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

264 total complaints 13 crashes 2 fires 8 injuries

Top Reported Components

Component	Complaints
ENGINE	43
ELECTRICAL SYSTEM	38
UNKNOWN OR OTHER	21
POWER TRAIN	20
STEERING	18
SERVICE BRAKES	18
FUEL/PROPULSION SYSTEM	14
VEHICLE SPEED CONTROL	8
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	7
EXTERIOR LIGHTING	7

Incident date: Jul 4, 2026

While driving the rear tail gate drops. This has happened on several different occasions. Once it dropped while towing a trailer and I damaged the tailgate on the trailer tongue jack. There is no indicator in the cab of the truck to inform you that the tailgate has dropped, unlike the door indica... Read more

Incident date: Mar 25, 2026

Lifter failure occurred on dangerous interstate interchange complete loss of power while towing a 14k pound mobile restroom bumper pull trailer in 6 lanes merging traffic from center lane 45 mph exit onto 60 mph interstate speeds XXX going onto XXX/[XXX] my scanner said dpf plugged stellantis mechan... Read more

Incident date: Oct 10, 2024

The contact owns a 2022 Ram 2500. The contact stated that while operating the vehicle, the messages “Auto Park Disabled”, “Service Electronic Stability Control”, and “Trailer Brake System” were displayed. Additionally, while hauling a camper, the message “Trailer Brakes Disabled” was... Read more

Incident date: Oct 10, 2024

Incident date: Jun 19, 2026

Vehicle would not start. I put a new battery in, the vehicle still would not start, and the break pedal was stiff. Had someone jump the vehicle, i started it and drove to the dealership service department where I originally bought the vehicle. They said it may be the starter. but they hadn't looked ... Read more

Incident date: Oct 23, 2025

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai... Read more

Incident date: Mar 21, 2025

While driving at normal speeds. Car completely stopped working. Dashboard flashed to get to safe area. I could not shift the car neutral. Steering became stiff. The lights and infotainment was still on but the car had no power to accelerate. Had this been on the highway I would have been in a collis... Read more

1 injured

Incident date: Mar 21, 2025

See attached document for complaint.

Incident date: May 20, 2026

Transmission problems and my car is still under 100000 and it’s a 2013 ford focus

Incident date: Apr 27, 2026

While driving on a surface road in Columbia, MD at approximately 40 mph, the dash display of the 2024 Ford Lightning Flash went completely blank, leaving no indication of vehicle speed, battery percentage, battery temp, motor temp, cruise control status etc. Zero information was displayed, and the d... Read more

Incident date: Apr 25, 2026

First Incident- volume kept rising on its own. Would turn it down, it would go right back up. Would turn the radio off, it would turn on by itself and would keep rising until full blast. Vehicle was parked, came back from work, turned vehicle on and the volume was fine on it. Second Incident- (this... Read more

Incident date: Apr 25, 2026

I was driving using turn by turn directions and it told me to turn and I turned too soon and hit a telephone pole, front center. The airbags did not deploy and onstar did not recognize crash. I heard nothing from anyone. I called 911 to get the police to come and a wrecker driver. Even though I was... Read more

Crash 1 injured

Incident date: Feb 27, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? My wife and daughter were both involved in a car accident. My wife was driving the speed limit (30-35 mph) when a car traveling in the opposite direction turned left into her lane, cutting her off, an... Read more

Crash 2 injured

Incident date: Feb 1, 2026

There is a click/ticking noise when vehicle is started. Noise gets louder and faster when accelerating. Have taken vehicle to 2 mechanic shops and been told by both places it is bad lifters and exhaust manifolds. I took this truck in because of loss of power. This issue has put me in unsafe/ dangero... Read more

Incident date: Mar 1, 2023

A loud clicking and popping sound while turning the car at low speeds, attributed most likely to the CV joint. The sound is happening more and more frequently.

Incident date: Mar 4, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? FACTORY TRAILER BRAKE CONTROL UNIT. How was your safety or the safety of others put at risk? BRAKE CONTROL INTERMITTENTLY FAIL TO WORK. NOT ABLE TO STOP 15,000 LB TRAILER. WEIGHT PUSHS VEICHLE OUT OF... Read more

Crash

Incident date: Mar 4, 2026

Engine keeps making noise Check Engine light keeps on due to a part on car Take and speed is slow Car will only got up to 80 top speed

Incident date: Mar 4, 2026

Engine keeps making noise Check Engine light keeps on due to a part on car Take and speed is slow Car will only got up to 80 top speed

Incident date: Feb 22, 2026

The contact owns a 2025 KTM 390 Adventure R. The contact stated that while riding the motorcycle on several occasions at various speeds in weather under 60 degrees, the left or right turn signals were activated but failed to operate as intended. Additionally, each time the turn signals were activate... Read more

Incident date: Feb 22, 2026

I am the original owner of a 2015 Nissan Rogue (VIN: [XXX] ) with approximately 63,000 miles. After driving for about 20–30 minutes, the engine will suddenly rev up but the vehicle will not accelerate or will barely move when I press the gas pedal. This has happened multiple times when trying to m... Read more

Incident date: Feb 22, 2026

Incident date: Dec 1, 2025

Engine shut off on the interstate with no warning. Would not re-start. Forced to cross lanes on traffic with no engine power or power steering. Dealer stated it was the "Fuel Pump Control Module." Stated it was a common issue with parts most likely in stock, but it would be at least 6 weeks before t... Read more

Incident date: Dec 1, 2025

The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed and hauling a boat, the vehicle shook violently and made a loud banging sound. The vehicle failed to accelerate above 40 MPH. The check engine warning light was illuminated. The vehicle was towed t... Read more

Incident date: Jun 13, 2024

The contact owns a 2021 Infiniti QX50. The contact stated that while driving 70 MPH, the vehicle experienced phantom braking. There was an unknown message displayed on the instrument panel. The failure had occurred twice. The vehicle was taken to the dealer, who informed the contact that the failure... Read more

Incident date: Jun 13, 2024

I was reversing out of a spot and I heard a loud bang. When I looked my rear control on my passenger side had broken due to rust and corrosion. I reached out to Nissan because I saw there was a voluntary recall and I had never received any information. When I contacted them they told me I was outsid... Read more

Incident date: Oct 1, 2025

Vehicle Cannot Be Safely Driven – Structural / Suspension Defect Suspected – Dealer Claims “Repair Completed” Despite Unequal Wheelbase My vehicle is currently unsafe to operate, due to the following critical issues: ⸻ 1. Left–right wheelbase inconsistency The front and rear wheelbas... Read more

Incident date: Dec 3, 2025

Tundra has had and has throttle lag. Lag is so noticeable that other drivers notice. Following lag is a burst of power causing a jerk and or lunge forward. This is after a long pause. Happens on a roll, or start-stop situation. My truck has had the toyota tsb applied a long time ago.

Incident date: Dec 3, 2025

Incident date: Oct 17, 2025

we own a Mercedes-Benz GLE 350 model 2021. Our vehicles engine has stopped running on two different occasions, resulting in a very scary near miss accident situation. The first time this happened was it 22,000 miles, the engine shut off as a result of a failure in the engine cylinder head valve th... Read more

Incident date: Nov 6, 2025

Windshield is causing double vision at night with lights. I am see distortion at all times but seems to be greater at night. The further from the object the greater the double vision is. It goes away when I look out the windshield at the very top. The car is brand new with no damage and windows ... Read more

Incident date: Nov 6, 2025

Fuel fire hazard. Safety Recall 24Gi performed 5-11-21 @ 67k miles. 4 years and 60k miles later, fuel rail bolts backed out, causing fuel to pour into engine compartment. VW’s repair solution was not adequate. Do I have any recourse?

Incident date: Nov 6, 2025

My vehicle has issues with the power steering. At random times, day or night, the wheel steers to the right and I have to force my grip on the wheel to avoid crashing. It last between 3-5 seconds. No lights or alerts light up on the dashboard. Dealerships have been unable to assist me, I have gone t... Read more

Incident date: Oct 21, 2025

Car is slow to start or doesn't start at all, particularly after frequent engine stops/starts or when engine has idled for a period of time. Battery has been replaced. Symptom comes and goes, but seems to get worse with frequent engine stops/starts (i.e., driving to different locations with shor... Read more

Incident date: Oct 21, 2025

recall Issue date Dec 22,2023 Manufacturer Recall Number23S65 NHTSA Recall Number23V896 Recall StatusRecall Incomplete I contacted Ford 3 times since the recall was issuesd. Went there 3 times (last in June 2025), they performed the analysis to confirms what parts were needed all 3 times and every ... Read more

Incident date: Oct 21, 2025

Incident date: Sep 25, 2025

I’m having problems with my Catalytic converter

Incident date: Jul 31, 2024

Dash is completely blank, no display at all.

Incident date: Jul 31, 2024

The contact owns a 2018 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 24V834000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated the front passenger's side air bag warning light was illuminated. The local dealer was noti... Read more

Incident date: Sep 23, 2025

Started 09/17/25: While braking, a front-end clunk or thud occurs. Directly afterwards, a cluster of warning lights appeared including Brake, ABS, Collision avoidance/forward collision, and Stabile track stability control) Brake pedal is now inconsistent and soft. Every time the brakes are activated... Read more

Incident date: Jul 21, 2025

The 2017 Nissan Altima has a delay in acceleration when the gas pedal is pressed. I couldn't accelerate pass 35-40 mph when I was driving. Thankfully it was bumper to bumper traffic.

Incident date: Jul 21, 2025

The dealership is installing used brake parts that could cause the brakes to fail. This vehicle will be up for sale to where anybody can buy it.

Incident date: Aug 17, 2025

Sun glare is a well-documented driving hazard, yet Tesla’s Y model’s visors are too short to offer sufficient coverage. This compromises driver safety and forces customers to seek aftermarket solutions for a problem rooted in design. A responsible manufacturer should address this defect directly... Read more

Incident date: Sep 4, 2025

I am writing regarding my 2018 Lincoln MKC, VIN # [XXX] which is experiencing clear symptoms of coolant intrusion into the cylinders. These include low coolant levels, white exhaust smoke, engine misfires, and a rough-running condition. According to **Technical Service Bulletin 19‑2346** (NHTS... Read more

Incident date: Sep 2, 2025

I have had recalls on my vehicle since I purchased it and have taken it back to dealer and they state they are unable to fix them. I still have no brights still have a check engine light for the code on transfer case clutch and there is one that my tire could fall off. I drive 60 miles a day and hav... Read more

Incident date: Jul 30, 2025

There was a recall on the fuel pump which houses the fuel filter which led to faulty fuel injectors, after speaking with Honda mechanic I was informed that they are aware that there is an issue with injectors but no recall has been issued yet. The fuel injection issue would cause the car to lose acc... Read more

Incident date: Jul 25, 2025

Been working with dealership on engine performance for a year, recall is delayed because of no available parts. I had bought a warranty that replaced the lifters and cam. Also this year the transmission, radiator, pully and belt were all replaced. Engine blew up last night and is back at dealers... Read more

Incident date: Jul 31, 2025

the mother board failed three days after purchasing the vehicle it had 6 miles on it they dealer would not swap the vehicle. now it is a year and a few months later and the battery failed they state i requested the lease to be swapped for another vehicle and they refused.

Incident date: Jul 16, 2025

6/22/24-Initial start of dashboard light "miscommunication"-Codes could not be duplicated at Evans Kia dealership 7/11/24-Miscommunication occurs again-Codes pulled for diagnostics 7/22/24-Car brought in for scheduled appointment to dealership to "fix" communication errors: I was told "There was an ... Read more

Incident date: Jun 23, 2025

1. EXCESSIVE FRAME FLEX / FAILURE: Symptoms include: Bowing of walls; Trim coming loose; Cracks in fiberglass wall by slide (occurred a 2nd time after side wall repaired by factory) ; crack in interior wall; crack in roof; Main door opening during transport; Sawdust repeatedly appearing in cabinets;... Read more

Showing 50 of 264 complaints.

Technical Service Bulletins, 2022 RAM 2500

546 manufacturer communications from 218 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	94
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	37
280000 BACK OVER PREVENTION	36
060000 ENGINE AND ENGINE COOLING	24
980000 UNKNOWN OR OTHER	21
350000 EQUIPMENT	20
353000 EQUIPMENT:ELECTRICAL	20
070000 FUEL SYSTEM, GASOLINE	17

130000 VISIBILITY/WIPER (PWS)

Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00

353000 EQUIPMENT:ELECTRICAL

Battery No Start, Jump Start, Tow-In Complaints Customer may experience one or more of the following: ? No start, jump start, or tow-in. ? Engine Stop Start (ESS) is inoperable.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to nav

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Radio Navigation Displays Message ?No Maps Available?

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Update to T25.48 Software Version Customers may experience one or more of the following: ? Unable to exit FamCam. ? Electric vehicle pages inoperable. ? Ambient Light Setting inoperable. ? Radio reset (Rear view came

140000 AIR BAGS

Radio Over The Air Update to T25.48 Software Version The customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable.

280000 BACK OVER PREVENTION

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Audio Muted During A CarPlay Or Android Auto Phone Call

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Audio Muted During A CarPlay Or Android Auto Phone Call

060000 ENGINE AND ENGINE COOLING

PSU Oil Pump Assy

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P2580 ? Turbocharger Speed Sensor Circuit Low, Set.

280000 BACK OVER PREVENTION

SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

110000 ELECTRICAL SYSTEM

Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 - 2024 Ram 2500 Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/5500 Ram Cab Chas

110000 ELECTRICAL SYSTEM

FCA Caribbean Warranty Bulletin ID-22-10 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 - 2024 Ram 2500 Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/55

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customers may experience one or more of the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rear

280000 BACK OVER PREVENTION

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

280000 BACK OVER PREVENTION

Humming Noise Through Speakers While Vehicle Is Off

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen (Rearvie

110000 ELECTRICAL SYSTEM

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

274300 LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

220000 SEATS

2nd Row Center Seat Lazy Or Slow When Folding.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Shutting Off Due to Hot Display

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Shutting Off Due to Hot Display

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall 06A - Vehicle Emission Control Information Label

355100 EQUIPMENT:OTHER:LABELS

Emissions Recall 06A - Vehicle Emission Control Information Label

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall 06A - Vehicle Emission Control Information Label

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version. Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode)

110000 ELECTRICAL SYSTEM

080000 FUEL SYSTEM, DIESEL

Warranty Bulletin D-22-16 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)

070000 FUEL SYSTEM, GASOLINE

FCA Caribbean Warranty Bulletin ID-22-22 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP)

080000 FUEL SYSTEM, DIESEL

110000 ELECTRICAL SYSTEM

Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customer may experience one or more of the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview

353000 EQUIPMENT:ELECTRICAL

280000 BACK OVER PREVENTION

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recogn

118000 ELECTRICAL SYSTEM:SOFTWARE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Firmware Over The Air (FOTA) Update to T25.48 Software Version The customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR)

118000 ELECTRICAL SYSTEM:SOFTWARE

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Diagnostic LOP Change

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SiriusXM (SXM) Advertisements Pop Up On Radio

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Diesel Particulate Filter (DPF) - X97 Warranty Extension Installation of Particulate Matter (PM) sensor.

080000 FUEL SYSTEM, DIESEL

Diesel Particulate Filter (DPF) - X97 Warranty Extension Installation of Particulate Matter (PM) sensor.

100000 POWER TRAIN

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0944 ? Loss of Hydraulic Pump Prime, and P0868 ? Transmission Fluid Pressure Low, Set.

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0944 ? Loss of Hydraulic Pump Prime, and P0868 ? Transmission Fluid Pressure Low, Set.

130000 VISIBILITY

The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48

118000 ELECTRICAL SYSTEM:SOFTWARE

The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48

280000 BACK OVER PREVENTION

The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48

280000 BACK OVER PREVENTION

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Resets Intermittently After A Screech Or Buzz Sound

980000 UNKNOWN OR OTHER

Radio Resets Intermittently After A Screech Or Buzz Sound

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emission Recall Y43 - Particulate Matter Sensor (Date on document incorrectly states "July 2023")

110000 ELECTRICAL SYSTEM

Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume l

280000 BACK OVER PREVENTION

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area. Additional Diagnostics.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio R160.00.21 USB Software Update

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio R160.00.21 USB Software Update

110000 ELECTRICAL SYSTEM

PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical

030000 BRAKES (PWS)

033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

USB Hub In-Operable

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Pop Or Static Noise From Radio As The Vehicle Is Being Started

060000 ENGINE AND ENGINE COOLING

6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusi

110000 ELECTRICAL SYSTEM

Flash: Global Telematics Box Module (TBM) Update to 5.39.1 The customer may experience the one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Uconnect Mobile App trunk statu

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above

110000 ELECTRICAL SYSTEM

Radio Over The Air Update to T25.48 Software Version ? Unable to exit FamCam. ? Electric vehicle pages inoperable. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

100000 POWER TRAIN

Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.

060000 ENGINE AND ENGINE COOLING

Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Power wndow switch passenger

110000 ELECTRICAL SYSTEM

Power wndow switch passenger

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification 70A - Radio Date/Time Update

353000 EQUIPMENT:ELECTRICAL

Customer Satisfaction Notification 70A - Radio Date/Time Update

110000 ELECTRICAL SYSTEM

Customer Satisfaction Notification 70A - Radio Date/Time Update

162100 STRUCTURE:BODY:STEP/LADDER

Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

980000 UNKNOWN OR OTHER

Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

012000 STEERING:COLUMN

Steering Column Intermediate Shaft Noise Clicking or creaking noise coming through the steering column when turning the steering wheel. This bulletin involves inspecting the steering column for noise and possibly replacing the steering col

013100 STEERING:GEAR BOX:SHAFT SECTOR

010000 STEERING

011000 STEERING: STEERING WHEEL/HANDLE BAR

110000 ELECTRICAL SYSTEM

Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Connectivity: Uconnect Mobile

346000 COMMUNICATION:MANUFACTURER TELEMATICS

118000 ELECTRICAL SYSTEM:SOFTWARE

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Over The Air Uconnect R1L Radio Software Update to R160 ? None available at this time. This bulletin supersedes Technical Service Bulletin (TSB) 08-079-23, date of issue April 4, 2023, which should be removed from your files. This is

Showing 100 of 546 bulletins.

NHTSA Safety Investigations, RAM 2500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2017

Loss of Brake Performance

The Office of Defects Investigation (ODI) opened this investigation on November 28, 2022, after receiving 134 reports from consumers alleging an intermittent or permanent loss of braking performance in certain 2017-2018 Ram 2500-3500 pickup trucks manufactured by Fiat Chrysler Automobiles (FCA). The... alleged failures continued to occur at a steady rate across both models, at all speeds, with limited detectability. Consumers complained that the Anti-lock Braking System (ABS) warning light illuminated on their vehicles. The ABS module works in conjunction with the Hydraulic Control Unit (HCU), an electromechanical device that controls hydraulic pressure to the individual wheel brake assemblies, to manage braking forces during emergency stops. During this investigation, ODI received over 2,500 consumer complaints concerning ABS or HCU warning lights that illuminated on the dashboards of their vehicles. Many consumers described also having trouble with cruise control, traction control, or electronic stability control. Of the complaints received, over 50% mentioned that the ABS or HCU warning light was intermittent in nature. ODI learned that in January 2021, FCA was aware of a problem with the ABS pump motors on the subject vehicles. FCA had been working with the supplier, ZF, on an issue concerning swelling of the brushes inside the motor. According to a briefing given by ZF to FCA on January 15, 2021, the ABS, electronic stability control (ESC), traction control system (TSC) and other functions utilizing the motor would be disabled in the event of a problem with an ABS pump motor. ZF also informed FCA that Slip Control would be inhibited with the driver warning lamp illuminated, base braking would not be affected, and FMVSS stopping distance requirements would still be met. In order to better understand the potential consequences of the brushes swelling and the disablement of the ABS, ESC, TSC and other functions, ODI requested that NHTSA's Vehicle Research and Test Center (VRTC) conduct testing on a subject vehicle with a faulty pump motor installed. During the testing, VRTC found that as the brushes started to swell in the motor, the warning lamp could illuminate intermittently, causing confusion to drivers. Although the warning light illuminated intermittently, VRTC discovered that the pump was not working properly regardless of the warning light status. In this condition drivers might think that their vehicle is operating normally when the warning light is off, but instead, the ABS, ESC, TSC and other functions supported by the pump will not work. Following a series of meetings with FCA to demonstrate the findings ofVRTC's testing, FCA conducted an internal review and on November 27, 2024, FCA submitted safety recalls 24V-896 and 24E-100. In view of the recalls being conducted by FCA, ODI has closed this Preliminary Evaluation. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2019

High pressure fuel pump failure

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turb... odiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094 on the subject population, identifying an `internally failed component? of the high pressure fuel pump equipped on the 6.7L Cummins Turbodiesel engine that introduced debris into the fuel system potentially causing fuel starvation and consequently an unexpected loss of motive power. Discussions with FCA identified the high pressure fuel pump equipped on these vehicles as the Bosch-supplied CP4. On December 16, 2021, Bosch filed recall 21E-101, stating the pump failure was a consequence of a manufacturer application-specific fuel system design.NHTSA subsequently identified recall 21V-586 involving loss of motive power due to failed CP4 fuel pumps on certain BMW vehicles.As a result of having received multiple recalls related to a common component, from two separate vehicle manufacturers, NHTSA?s focus shifted to determine if the related defect allegation was limited in scope to the recalled population. In early 2022, information request letters were sent to FCA and BMW to determine the root cause and consequentially identify the proper scope of potentially defective vehicles. After ODI received their information request response, FCA filed recalls 22V-406, 22E-048, 22V-767, and 22E-087. During review of information request response materials, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA or BMW. On March 17, 2023, this Preliminary Evaluation was upgraded to an Engineering Analysis (EA23-001), expanding the scope to include the Tier-one supplier and any manufacturer who equipped or installed similar high pressure fuel pumps subject to the failures observed in the recall population.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11448163, 11458918, 11460558Read more

EA, Closed , Model Year: 2014

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA). The drag link failures were found to be due... to a safety defect with the steering linkage where the drag link adjustable connector (used to adjust the steering system), held in position by two opposing jam nuts, can loosen. The loosening of this part can lead to wear and deterioration of the threads and eventual separation of the drag link, causing loss of steering. During the course of PE18016, it was found that two styles of drag link were used by FCA on the subject vehicles. The subject vehicles consist of two drivetrain types including four-wheel drive (4WD) and two-wheel drive (2WD). The 4WD and 2WD trucks used drag links of differing design but both incorporated the same threaded connector. In January 2019 FCA issued recall 19V-021 to address a potential loss of steering control in certain Model Year (MY) 2013-2018 4WD RAM 2500 and 3500 trucks. The trucks using the 2WD style drag link were not included in the scope of recall 19V-021. ODI upgraded PE18016 to an Engineering Analysis EA19004 on December 12, 2019. The purpose of EA19004 was to investigate if the root cause of the safety defect addressed by recall 19V-201 also affected the 2WD trucks and evaluate FCA’s rationale for not including them. ODI also monitored incoming consumer complaints regarding the remedy associated with 19V-021 and evaluated the suitability and long-term effectiveness of the prescribed repair. In the Defect Information Report submitted for recall 19V-021, FCA stated that the outboard jam nut could loosen and result in damage to the threading of the steering drag link connector. This could cause a separation in the drag link resulting in a loss of steering control. FCA determined that only the 4WD style drag link was affected and did not recall trucks with the 2WD style drag link due to design differences that made it unsusceptible to this failure mode. The repair remedy called for the steering coupler to be tightened to the proper torque prior to the jam nut being spot welded to the coupler body. If the coupler has already become detached or correct torque cannot be obtained, the drag link is to be replaced with an updated unit that went into production on the MY2019 RAM trucks.This updated unit uses a clamp to secure the coupler in place of the jam nuts used on original style components. In order to determine if the 2WD drag link was susceptible to the same defect found on the 4WD vehicles, ODI requested that our Vehicle Research and Test Center (VRTC) conduct testing on both RAM 2500 4WD and 2WD trucks. This testing was to determine operating conditions that might lead to loosened jam nuts of the recalled 4WD design and recreate these conditions on the 2WD vehicles to discover whether the 2WD design would also experience the loosening defect. Results from VRTC’s dynamic testing indicated that when the jam nuts are significantly under-torqued, they may loosen further from regular vehicle operation on the 4WD vehicles. Further, VRTC testing does not refute FCA’s assertion that the failure mechanism does not exist in the 2WD steering system. At the time of this closing resume, ODI has only received two allegations of drag link separation on 2WDvehicles.Neither could be validated as resulting from loose jam nuts. Since the release of recall 19V-021 ODI has received consumer complaints regarding the appearance of the spot weld applied to the defective drag link and the inability to have the steering properly aligned after welding of the jam nut. In September 2023, FCA provided owners with a supplemental Vehicle Alignment Clarification notification that provided information on an updated alignment procedure. Regarding the spot weld remedy used on the 4WD vehicles, ODI is concerned about the remedy in that during an alignment by a non-dealer repair facility, the spot weld might not be replaced after the alignment. To date there is no complaint trend of post alignment drag link separations, weld failures or other safety related incidents on remedied vehicles. This investigation is being closed with no further action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.Read more

PE, Closed , Model Year: 2013

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering... linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4 style equipped vehicles that experienced, or may have experienced loosening of one or more coupler jam nuts. On January 25, 2019, FCA submitted a Defect Information Report (DIR) initiating NHTSA Recall No. 19V-021. In its DIR, FCA stated that the outboard jam nut in certain MY 2013-2018 Ram 2500 and 3500 could loosen potentially resulting in damage to the coupler and/or drag link threading allowing one end of the drag link to separate. The DIR notes that drag link separation results in loss of steering control, which in turn can cause a crash without warning. FCA's DIR did not identify a root cause for the defect, however it posits that an improperly torqued outboard jam nut could loosen, and with long-term vehicle use, cause damage to the outer link bar and/or coupler threads due to relative motion between the two components. The scope of Recall 19V-021 included vehicles with the 4x4 style drag link only. Also discussed in its IR response, FCA noted that the 4x2 style drag link contains a design difference (the outboard portion of the drag link is straight while the 4x4 style contains a bend) which it suggests may result in differences in the mechanical (bending) loads presented at the coupler and jam nut interface. Moreover, the DIR states that While root cause of the 4x4 style defect has not been established, FCA US believes that bending loads on the drag link is, at least, a causal contributing factor. FCA notes it did not identify any reports alleging 4x2 style separation as well as only three reports of loosening of jam nuts, two of which resulted in loosening that provided obvious warning to the vehicle operator, indicating a different failure mode.NHTSA is upgrading this investigation to Engineering Analysis (EA) 19-004 in order to continue to monitor the subject 4x2 style vehicles for evidence of field failures. Additionally, in conjunction with NHTSA's Vehicle Research and Test Center, ODI intends to more thoroughly study potential root cause(s) of the 4x4 style defect mechanism, and if identified, will seek to determine if the 4x2 drag link is susceptible to the same mechanism(s). NHTSA will also evaluate the long-term suitability of the recallRead more

RAM 2500 - All Years Overview

Complete safety history for the RAM 2500 across all model years (2009, 2026).

155 Total Recalls

7,607 Total Complaints

4 Investigations

342 Reported Crashes

137 Reported Fires

5 Reported Deaths

RAM 2500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	6	31	View
2025	6	96	View
2024	5	76	View
2023	8	63	View
2022 (current)	12	264
2021	8	154	View
2020	10	229	View
2019	12	264	View
2018	10	3,699	View
2017	12	1,001	View
2016	14	367	View
2015	15	286	View
2014	16	483	View
2013	16	273	View
2010	4	309	View
2009	1	12	View

Other RAM Models

Model	Recalls	Complaints
3500	357	3,389	View
1500	324	16,135	View
PROMASTER	176	777	View
5500	163	198	View
4500	162	64	View
PROMASTER CITY	46	139	View
C/V TRADESMAN	5	14	View
3500 CAB CHASSIS	2	4	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2022 RAM 2500

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2022 RAM 2500

Most Affected Components

NHTSA Safety Investigations, RAM 2500

RAM 2500 - All Years Overview

RAM 2500 - Year by Year

Other RAM Models