2022 RAM 2500

12 recalls, 275 complaints - 546 TSBs

AIR BAGS:FRONTAL

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle... Read more

Consequence

A driver's side air bag that does not deploy as intended increases the risk of injury in a crash.

Remedy

Dealers will replace the steering column control module, free of charge. Owner notification letters were mailed beginning December 11, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 14C. Vehicle Identification Numbers (VINs) involved in this ... Read more

532 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rea... Read more

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

1,033,433 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ELECTRONIC STABILITY CONTROL (ESC):CONTROL MODULE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta... Read more

Consequence

Driving with a disabled electronic stability control system can increase the risk of a crash.

Remedy

Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed beginning July 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 55B.

211,581 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Ve... Read more

Consequence

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the radio software, free of charge. Owner notification letters were mailed October 24, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 97A.

272,911 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

Consequence

An electrical short in the relay can result in an engine compartment fire with the ignition on or off, increasing the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the relay, free of charge. This will be a Phased campaign. Phase 1 will include 2023 model year vehicles. FCA US will notify dealers on or about 3/23/2023 and begin notifying own... Read more

302,067 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

Consequence

An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

Remedy

Dealers will inspect the tailgate striker alignment to the box latch and adjust, if necessary, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is ZB8.

1,224,078 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

Consequence

Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.

Remedy

Dealers will replace the transmission dipstick and transmission vent assembly, free of charge. Owner notification letters were mailed December 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. Chrysler's number for this recall is ZA3.

250,079 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an inte... Read more

Consequence

An internal loss of communication can result in a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will replace the ECM, free of charge. Owner notification letters were mailed October 20, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z87.

4,907 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION:DISPLAY FUNCTION

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safe... Read more

Consequence

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will reprogram the radio software, free of charge. Owner notification letters were mailed July 5, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z47.

117,413 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during... Read more

Consequence

An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

Remedy

Dealers will update the ABS control module software, free of charge. Owner notification letters were mailed March 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z20.

370,437 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

AIR BAGS:SIDE/WINDOW:CURTAIN

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.

Consequence

An air bag that deploys improperly can increase the risk of injury in a crash.

Remedy

Dealers will replace the SABIC assemblies, free of charge. Owner notification letters were mailed January 17, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y99.

376 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

Consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised to park these vehicles outside of buildings or structures, and not near other vehicles, until the vehicle has been remedied. Dealers will inspect and, if needed, replace the Solid State Intake Heater Grid Relay ("Relay"); if FCA US Recall ID Y08 (NHTSA Recall ID 21V-163) is open,... Read more

131,177 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

275 total complaints 12 crashes 3 fires 7 injuries

Top Reported Components

Component	Complaints
ENGINE	40
ELECTRICAL SYSTEM	38
POWER TRAIN	22
UNKNOWN OR OTHER	21
STEERING	19
SERVICE BRAKES	17
FUEL/PROPULSION SYSTEM	15
VEHICLE SPEED CONTROL	11
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	8
EXTERIOR LIGHTING	8

Incident date: Aug 27, 2026

The contact owns a Rexing R4 MD 4-Channel Dash Camera purchased at Walmart. The camera was designed with a 4-channel dash camera system used to record the front, rear, left, and right sides of the vehicle simultaneously. The contact stated that after installing the camera on a 2022 Ram 2500, the uni... Read more

Incident date: Aug 28, 2026

The contact owns a 2022 Ram 2500. The contact stated that while attempting to exit the vehicle, the front driver's door became inoperable. The window and door actuator failed to function during the failure, requiring the contact to repeatedly pull the door handle and engage the actuator to exit the ... Read more

Incident date: Aug 24, 2026

I have dead pedal going on with my truck and when pulling out into traffic and truck does not go almost get hit by oncoming traffic and cause an accident and could end up deadly when the truck just losses the possibility to be limited to truck not being able to accelerate because it is having issues... Read more

Incident date: Aug 24, 2026

Incident date: Aug 12, 2026

The contact owns a 2022 Ram 2500. The contact stated that while driving 30-35 MPH, the steering wheel failed to turn to the left or the right. There were no warning lights illuminated. The contact associated the failure with NHTSA Action Number: PE26002. The vehicle was taken to an independent mecha... Read more

Incident date: Dec 24, 2024

My vehicle was brought to my dealership for service on December 13, 2024, and again on January 13, 2026, due to a recurring Uconnect software/application failure. The system repeatedly displayed the message: “Uconnect Box requires service. Please visit an authorized dealer.” Over time this mess... Read more

Incident date: Aug 3, 2026

I was told by oxmoor dealership I had to talk to toyota corporate before I could get my car touched and that I did not need to talk to a lawyer. I called. Prior to the accident, the vehicle had been exhibiting multiple symptoms: an intermittent airbag warning light had illuminated briefly on the d... Read more

Crash 1 injured

Incident date: Jul 21, 2026

The Front Passenger Safety Restraint System failed prematurely on my 2019 Tesla Model 3 at only 23,105 miles, triggering the alert 'Alerts - Seats - Front passenger safety restraint system issue/Service is required' and disabling passenger airbag functionality. Upon inspection, Tesla Service quoted ... Read more

Incident date: Jan 1, 2025

I have a 2015 Cadillac XTS I am experiencing water in the headlight and condensation I am well aware of there have been many complaints about this issue I would like Cadillac to repair this

Incident date: Jan 1, 2025

The contact owns a 2015 Ford Escape. The contact stated that while shifting into reverse(R), the rear-view camera displayed a blank image. The contact received notification of NTHSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not yet available. T... Read more

Incident date: Jul 4, 2026

So the vsa/abs module on my car is malfunctioning which controls the abs system and the vehicles safety assist and my car through a code that says abs/vsa module malfunction and also I've been doing research online about it and all the forums and articles I've read says that it's a very common probl... Read more

Incident date: Mar 25, 2026

The contact owns a 2019 Lincoln Nautilus. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was driving abnormally rough and sluggish. No warning lights were illuminated. The vehicle ... Read more

Incident date: Oct 10, 2024

Shift assembly kit, it is available. Dealership has to order part for inspection. Still passed inspection. Possible unintended rollaway accidents. Not being able to lock the vehicle as well. Yes, it’s been confirmed. There’s also so many class action lawsuits against GM about this matter. Why ... Read more

Incident date: Oct 10, 2024

The contact owned a 2012 Mazda Mazda5. The contact stated that while driving approximately 45 MPH, a deer wandered into the middle of the road, and the contact depressed the brake pedal and the wheels locked up, causing the tires to slide. The contact lost control of the vehicle and crashed into a d... Read more

Crash 1 injured

Incident date: Jun 19, 2026

Around 63,xxx miles the force max 3.5 l twin turbo v6 hybrid displayed P0521 engine oil pressure switch and P0524 oil pressure to low 2 miles from my house. Sent to toyota on 1 June, engine blown. It has been 19 days and Toyota still hasn't made a decision on "good will" coverage. My wife calls ... Read more

Incident date: Oct 23, 2025

While driving on a country road with a string of telephone poles on the side, the vehicle lane keeping assist appeared to attempt to follow the shadow of the telephone wires on the road. The shadow was curved by the natural droop of the telephone wires, causing the vehicle to try to swerve to follow... Read more

Incident date: Mar 21, 2025

Design flow at the CORROSION BUILT UPAT SENSOR CONNECTOR. Water gets in and corrodes connector. Causing over $8000 in repairs for the following: COMPLETE FLOOR WIRE HARNESS EXTENDING TO STROKE SENSORS- CORROSION BUILT UPAT SENSOR CONNECTOR CAUSING FAULT IN FLOOR HARNESS.

Incident date: Mar 21, 2025

The contact owns a 2018 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the vehicle experienced moderate shuddering followed by a sudden significant reduction of motive power. The vehicle was driven to a dealer, where it was diagnosed that two fuel injectors and the a... Read more

Incident date: May 20, 2026

Possible main body module, started with a false "bad tail light" notification.. then a "blind spot alert unavailable service required" then screen, ac, and most electrical controls/ actions gone ie (driver side door windows, running board, etc.)

Incident date: Apr 27, 2026

During service I told the dealership that the seats were cracking. The said that they would investigate, but they never got back to me.

Incident date: Apr 25, 2026

First Incident- volume kept rising on its own. Would turn it down, it would go right back up. Would turn the radio off, it would turn on by itself and would keep rising until full blast. Vehicle was parked, came back from work, turned vehicle on and the volume was fine on it. Second Incident- (this... Read more

Incident date: Apr 25, 2026

Incident date: Feb 27, 2026

During my state inspection it was noted that my high beams were not properly functioning. The garage tested my bulb and said it appeared to be a malfunction of the flap assembly in the headlamps. We checked online for information on how to proceed and noted a recall campaign T5G that was aimed at th... Read more

Incident date: Feb 1, 2026

See attached document for complaint.

Fire 1 injured

Incident date: Mar 1, 2023

The contact owns a 2023 Kenworth T680. The contact stated that while operating the vehicle and pressing the wiper fluid button, the wiper fluid did not immediately spray, and the contact was unable to immediately clean the front windshield. The contact stated the after several attempts the wiper flu... Read more

Incident date: Mar 4, 2026

Engine keeps making noise Check Engine light keeps on due to a part on car Take and speed is slow Car will only got up to 80 top speed

Incident date: Mar 4, 2026

Engine keeps making noise Check Engine light keeps on due to a part on car Take and speed is slow Car will only got up to 80 top speed

Incident date: Mar 4, 2026

Engine keeps making noise Check Engine light keeps on due to a part on car Take and speed is slow Car will only got up to 80 top speed

Incident date: Feb 22, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The electrical system on my accord and yes it will be available. How was your safety or the safety of others put at risk? The vehicle starts to not pick up speed and eventually kills. Has the probl... Read more

Incident date: Feb 22, 2026

I am the original owner of a 2015 Nissan Rogue (VIN: [XXX] ) with approximately 63,000 miles. After driving for about 20–30 minutes, the engine will suddenly rev up but the vehicle will not accelerate or will barely move when I press the gas pedal. This has happened multiple times when trying to m... Read more

Incident date: Feb 22, 2026

The contact owns a 2025 KTM 390 Adventure R. The contact stated that while riding the motorcycle on several occasions at various speeds in weather under 60 degrees, the left or right turn signals were activated but failed to operate as intended. Additionally, each time the turn signals were activate... Read more

Incident date: Dec 1, 2025

The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed and hauling a boat, the vehicle shook violently and made a loud banging sound. The vehicle failed to accelerate above 40 MPH. The check engine warning light was illuminated. The vehicle was towed t... Read more

Incident date: Dec 1, 2025

Incident date: Jun 13, 2024

10 speed TREMIC transmission, the same one covered by NHTSA #24V-208. Transmission hunts for gears, and has dropped from a high gear to first gear without warning. The advisory says that it could drop out of any gear to first gear without warning possibly causing a crash. For some reason, my vehicle... Read more

Incident date: Jun 13, 2024

The contact owns a 2021 Infiniti QX50. The contact stated that while driving 70 MPH, the vehicle experienced phantom braking. There was an unknown message displayed on the instrument panel. The failure had occurred twice. The vehicle was taken to the dealer, who informed the contact that the failure... Read more

Incident date: Oct 1, 2025

Vehicle Cannot Be Safely Driven – Structural / Suspension Defect Suspected – Dealer Claims “Repair Completed” Despite Unequal Wheelbase My vehicle is currently unsafe to operate, due to the following critical issues: ⸻ 1. Left–right wheelbase inconsistency The front and rear wheelbas... Read more

Incident date: Dec 3, 2025

The contact owns a 2017 Acura MDX. The contact stated that while driving at 50 MPH, the transmission system error message displayed. The contact pulled over to the right side of the road and turned off, and attempted to restart the vehicle however, the vehicle failed to respond. A local dealer was c... Read more

Incident date: Dec 3, 2025

Tundra has had and has throttle lag. Lag is so noticeable that other drivers notice. Following lag is a burst of power causing a jerk and or lunge forward. This is after a long pause. Happens on a roll, or start-stop situation. My truck has had the toyota tsb applied a long time ago.

Incident date: Oct 17, 2025

The power steering went out while driving and is available for inspection right now. The car has 145k miles. The vehicle has been inspected by an independent service center and reproduced but has not been inspected by manufacturer/police/insurance. There were no indicators on dash before the power s... Read more

Incident date: Nov 6, 2025

I'm reaching out because I've encountered a really concerning issue with my 2025 GMC Yukon AT4 Ultimate. There's a really loud popping noise randomly coming from the speakers that's honestly quite startling and dangerous while driving. Most recently, it scared me so much that I swerved off the road ... Read more

Incident date: Nov 6, 2025

Windshield is causing double vision at night with lights. I am see distortion at all times but seems to be greater at night. The further from the object the greater the double vision is. It goes away when I look out the windshield at the very top. The car is brand new with no damage and windows ... Read more

Incident date: Nov 6, 2025

Fuel fire hazard. Safety Recall 24Gi performed 5-11-21 @ 67k miles. 4 years and 60k miles later, fuel rail bolts backed out, causing fuel to pour into engine compartment. VW’s repair solution was not adequate. Do I have any recourse?

Incident date: Oct 21, 2025

Unexpectedly shifting down to first gear during any speed

Incident date: Oct 21, 2025

Car is slow to start or doesn't start at all, particularly after frequent engine stops/starts or when engine has idled for a period of time. Battery has been replaced. Symptom comes and goes, but seems to get worse with frequent engine stops/starts (i.e., driving to different locations with shor... Read more

Incident date: Oct 21, 2025

Incident date: Sep 25, 2025

The fuel pump had to be recalled and caused the fuel injectors to start failing.

Incident date: Jul 31, 2024

I am reporting a recurring issue with my 2023 Hyundai Elantra where the low oil pressure warning light illuminates consistently during strong acceleration. This is accompanied by a distinct smoky odor from the vehicle. Based on my research into recall 23V-859, which addresses fire risks from a fault... Read more

Incident date: Jul 31, 2024

Dash is completely blank, no display at all.

Showing 50 of 275 complaints.

Technical Service Bulletins, 2022 RAM 2500

546 manufacturer communications from 218 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	94
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	37
280000 BACK OVER PREVENTION	36
060000 ENGINE AND ENGINE COOLING	24
980000 UNKNOWN OR OTHER	21
350000 EQUIPMENT	20
353000 EQUIPMENT:ELECTRICAL	20
070000 FUEL SYSTEM, GASOLINE	17

130000 VISIBILITY/WIPER (PWS)

Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00

353000 EQUIPMENT:ELECTRICAL

Battery No Start, Jump Start, Tow-In Complaints Customer may experience one or more of the following: ? No start, jump start, or tow-in. ? Engine Stop Start (ESS) is inoperable.

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to nav

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Radio Navigation Displays Message ?No Maps Available?

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Update to T25.48 Software Version Customers may experience one or more of the following: ? Unable to exit FamCam. ? Electric vehicle pages inoperable. ? Ambient Light Setting inoperable. ? Radio reset (Rear view came

140000 AIR BAGS

Radio Over The Air Update to T25.48 Software Version The customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable.

280000 BACK OVER PREVENTION

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Audio Muted During A CarPlay Or Android Auto Phone Call

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Audio Muted During A CarPlay Or Android Auto Phone Call

060000 ENGINE AND ENGINE COOLING

PSU Oil Pump Assy

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Code (DTC) P2580 ? Turbocharger Speed Sensor Circuit Low, Set.

280000 BACK OVER PREVENTION

SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

110000 ELECTRICAL SYSTEM

Warranty Bulletin D-22-07 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 - 2024 Ram 2500 Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/5500 Ram Cab Chas

110000 ELECTRICAL SYSTEM

FCA Caribbean Warranty Bulletin ID-22-10 Part Order Restriction Program ? Engine Control Module (ECM) ? Select 2022 - 2024 Ram 2500 Pickup (DJ), 2022 - 2024 Ram 3500 Pickup (D2), 2022 - 2024 Ram 3500 Cab Chassis (DD) and 2022 - 2024 4500/55

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customers may experience one or more of the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rear

280000 BACK OVER PREVENTION

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

280000 BACK OVER PREVENTION

Humming Noise Through Speakers While Vehicle Is Off

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Radio T25.48 or T25.47 USB Software Update (This bulletin was visible to dealers briefly and was refered to Internal Product Investigations) The customer may describe one of more of the following: ? **Radio displays a black screen (Rearvie

110000 ELECTRICAL SYSTEM

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

274300 LANE DEPARTURE:LANE KEEP:NAVIGATION SYSTEM/SOFTWARE

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Maps Over The Air (MOTA) Is Causing The Navigation App To Continuously Reboot Or Map loading Screen Shown

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

220000 SEATS

2nd Row Center Seat Lazy Or Slow When Folding.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Shutting Off Due to Hot Display

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Shutting Off Due to Hot Display

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall 06A - Vehicle Emission Control Information Label

355100 EQUIPMENT:OTHER:LABELS

Emissions Recall 06A - Vehicle Emission Control Information Label

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall 06A - Vehicle Emission Control Information Label

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Update From 136.10.04, 139.01.53 and 145.00.15 to R160 Software Version. Customer may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode)

110000 ELECTRICAL SYSTEM

080000 FUEL SYSTEM, DIESEL

Warranty Bulletin D-22-16 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP) (Rev. A)

070000 FUEL SYSTEM, GASOLINE

FCA Caribbean Warranty Bulletin ID-22-22 - (X97) Diesel Particulate Filter (DPF) Select 2021 - 2022 Ram 2500 Pickup (DJ), 2021 - 2022 Ram 3500 Cab Chassis (DD), 2021 - 2022 Ram 3500 Pickup (D2) and 2021 - 2022 Ram 4500/5500 Cab Chassis (DP)

080000 FUEL SYSTEM, DIESEL

110000 ELECTRICAL SYSTEM

Radio Over The Air Update From S26.17 and T25.48 to T25.51 Software Version Customer may experience one or more of the following: ? Missing Side Camera and Trailer View SoftKeys. ? Ambient Light Setting inoperable. ? Radio reset (Rearview

353000 EQUIPMENT:ELECTRICAL

280000 BACK OVER PREVENTION

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Over The Air Update from S24.6, S26.15 and T25.43 to T25.48 Software Version Customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recogn

118000 ELECTRICAL SYSTEM:SOFTWARE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Firmware Over The Air (FOTA) Update to T25.48 Software Version The customer may experience one or more of the following: ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR)

118000 ELECTRICAL SYSTEM:SOFTWARE

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Diagnostic LOP Change

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SiriusXM (SXM) Advertisements Pop Up On Radio

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Diesel Particulate Filter (DPF) - X97 Warranty Extension Installation of Particulate Matter (PM) sensor.

080000 FUEL SYSTEM, DIESEL

Diesel Particulate Filter (DPF) - X97 Warranty Extension Installation of Particulate Matter (PM) sensor.

100000 POWER TRAIN

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0944 ? Loss of Hydraulic Pump Prime, and P0868 ? Transmission Fluid Pressure Low, Set.

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Malfunction Indicator Lamp (MIL) Illumination. Diagnostic Trouble Codes (DTCs) P0944 ? Loss of Hydraulic Pump Prime, and P0868 ? Transmission Fluid Pressure Low, Set.

130000 VISIBILITY

The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48

118000 ELECTRICAL SYSTEM:SOFTWARE

The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48

280000 BACK OVER PREVENTION

The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

The Side Mirror Camera Option Is No Longer Available After FOTA Update To T25.48

280000 BACK OVER PREVENTION

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

284100 BACK OVER PREVENTION:DISPLAY FUNCTION

Back-Up Camera Inoperative Complaints, Radio Display Blue or Blank When Placed in Reverse

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Resets Intermittently After A Screech Or Buzz Sound

980000 UNKNOWN OR OTHER

Radio Resets Intermittently After A Screech Or Buzz Sound

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emission Recall Y43 - Particulate Matter Sensor (Date on document incorrectly states "July 2023")

110000 ELECTRICAL SYSTEM

Radio Over The Air Uconnect R1L Radio Software Update to R160 Customers may experience one or more of the following: ? Media source changes to AM after the theme mode is changed (ex. headlights on - dark mode). ? Audio cuts out at volume l

280000 BACK OVER PREVENTION

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

Squeak, Chirp, Or Tick Noise From The Serpentine Belt Area. Additional Diagnostics.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio R160.00.21 USB Software Update

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio R160.00.21 USB Software Update

110000 ELECTRICAL SYSTEM

PUMP, Vacuum For DTC Code P258B - ELECTRONIC VACUUM PUMP PERFORMANCE. Due to brake vacuum pumps returned with trouble not found, please follow the proper diagnostics outline in the service library this also includes checking all electrical

030000 BRAKES (PWS)

033100 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

USB Hub In-Operable

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Pop Or Static Noise From Radio As The Vehicle Is Being Started

060000 ENGINE AND ENGINE COOLING

6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusi

110000 ELECTRICAL SYSTEM

Flash: Global Telematics Box Module (TBM) Update to 5.39.1 The customer may experience the one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Uconnect Mobile App trunk statu

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Apple CarPlay Not Working Or Disconnecting After Updating To iOS 16.3.1 Or Above

110000 ELECTRICAL SYSTEM

Radio Over The Air Update to T25.48 Software Version ? Unable to exit FamCam. ? Electric vehicle pages inoperable. ? Ambient Light Setting inoperable. ? Radio reset (Rearview camera functions normally). ? Voice Recognition (VR) inoperable.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

100000 POWER TRAIN

Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.

060000 ENGINE AND ENGINE COOLING

Clicking Noise While In 4wd Ratcheting, Click, or Clicking noise in 4WD while turning. This bulletin involves replacing the front driveshaft.

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Power wndow switch passenger

110000 ELECTRICAL SYSTEM

Power wndow switch passenger

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification 70A - Radio Date/Time Update

353000 EQUIPMENT:ELECTRICAL

Customer Satisfaction Notification 70A - Radio Date/Time Update

110000 ELECTRICAL SYSTEM

Customer Satisfaction Notification 70A - Radio Date/Time Update

162100 STRUCTURE:BODY:STEP/LADDER

Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

980000 UNKNOWN OR OTHER

Power Side Steps Reverse, Stop In Motion, And/Or Do Not Deploy Or Stow

012000 STEERING:COLUMN

Steering Column Intermediate Shaft Noise Clicking or creaking noise coming through the steering column when turning the steering wheel. This bulletin involves inspecting the steering column for noise and possibly replacing the steering col

013100 STEERING:GEAR BOX:SHAFT SECTOR

010000 STEERING

011000 STEERING: STEERING WHEEL/HANDLE BAR

110000 ELECTRICAL SYSTEM

Telematics Box Module (TBM) Over The Air Software Update to 5.39.1 Customers may experience one or more of the following: ? Uconnect Box Message at Startup. ? Uconnect Box Error Or Requires Service Message. ? Connectivity: Uconnect Mobile

346000 COMMUNICATION:MANUFACTURER TELEMATICS

118000 ELECTRICAL SYSTEM:SOFTWARE

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Over The Air Uconnect R1L Radio Software Update to R160 ? None available at this time. This bulletin supersedes Technical Service Bulletin (TSB) 08-079-23, date of issue April 4, 2023, which should be removed from your files. This is

Showing 100 of 546 bulletins.

NHTSA Safety Investigations, RAM 2500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2017

Loss of Brake Performance

The Office of Defects Investigation (ODI) opened this investigation on November 28, 2022, after receiving 134 reports from consumers alleging an intermittent or permanent loss of braking performance in certain 2017-2018 Ram 2500-3500 pickup trucks manufactured by Fiat Chrysler Automobiles (FCA). The... alleged failures continued to occur at a steady rate across both models, at all speeds, with limited detectability. Consumers complained that the Anti-lock Braking System (ABS) warning light illuminated on their vehicles. The ABS module works in conjunction with the Hydraulic Control Unit (HCU), an electromechanical device that controls hydraulic pressure to the individual wheel brake assemblies, to manage braking forces during emergency stops. During this investigation, ODI received over 2,500 consumer complaints concerning ABS or HCU warning lights that illuminated on the dashboards of their vehicles. Many consumers described also having trouble with cruise control, traction control, or electronic stability control. Of the complaints received, over 50% mentioned that the ABS or HCU warning light was intermittent in nature. ODI learned that in January 2021, FCA was aware of a problem with the ABS pump motors on the subject vehicles. FCA had been working with the supplier, ZF, on an issue concerning swelling of the brushes inside the motor. According to a briefing given by ZF to FCA on January 15, 2021, the ABS, electronic stability control (ESC), traction control system (TSC) and other functions utilizing the motor would be disabled in the event of a problem with an ABS pump motor. ZF also informed FCA that Slip Control would be inhibited with the driver warning lamp illuminated, base braking would not be affected, and FMVSS stopping distance requirements would still be met. In order to better understand the potential consequences of the brushes swelling and the disablement of the ABS, ESC, TSC and other functions, ODI requested that NHTSA's Vehicle Research and Test Center (VRTC) conduct testing on a subject vehicle with a faulty pump motor installed. During the testing, VRTC found that as the brushes started to swell in the motor, the warning lamp could illuminate intermittently, causing confusion to drivers. Although the warning light illuminated intermittently, VRTC discovered that the pump was not working properly regardless of the warning light status. In this condition drivers might think that their vehicle is operating normally when the warning light is off, but instead, the ABS, ESC, TSC and other functions supported by the pump will not work. Following a series of meetings with FCA to demonstrate the findings ofVRTC's testing, FCA conducted an internal review and on November 27, 2024, FCA submitted safety recalls 24V-896 and 24E-100. In view of the recalls being conducted by FCA, ODI has closed this Preliminary Evaluation. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2019

High pressure fuel pump failure

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turb... odiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094 on the subject population, identifying an `internally failed component? of the high pressure fuel pump equipped on the 6.7L Cummins Turbodiesel engine that introduced debris into the fuel system potentially causing fuel starvation and consequently an unexpected loss of motive power. Discussions with FCA identified the high pressure fuel pump equipped on these vehicles as the Bosch-supplied CP4. On December 16, 2021, Bosch filed recall 21E-101, stating the pump failure was a consequence of a manufacturer application-specific fuel system design.NHTSA subsequently identified recall 21V-586 involving loss of motive power due to failed CP4 fuel pumps on certain BMW vehicles.As a result of having received multiple recalls related to a common component, from two separate vehicle manufacturers, NHTSA?s focus shifted to determine if the related defect allegation was limited in scope to the recalled population. In early 2022, information request letters were sent to FCA and BMW to determine the root cause and consequentially identify the proper scope of potentially defective vehicles. After ODI received their information request response, FCA filed recalls 22V-406, 22E-048, 22V-767, and 22E-087. During review of information request response materials, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA or BMW. On March 17, 2023, this Preliminary Evaluation was upgraded to an Engineering Analysis (EA23-001), expanding the scope to include the Tier-one supplier and any manufacturer who equipped or installed similar high pressure fuel pumps subject to the failures observed in the recall population.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11448163, 11458918, 11460558Read more

EA, Closed , Model Year: 2014

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA). The drag link failures were found to be due... to a safety defect with the steering linkage where the drag link adjustable connector (used to adjust the steering system), held in position by two opposing jam nuts, can loosen. The loosening of this part can lead to wear and deterioration of the threads and eventual separation of the drag link, causing loss of steering. During the course of PE18016, it was found that two styles of drag link were used by FCA on the subject vehicles. The subject vehicles consist of two drivetrain types including four-wheel drive (4WD) and two-wheel drive (2WD). The 4WD and 2WD trucks used drag links of differing design but both incorporated the same threaded connector. In January 2019 FCA issued recall 19V-021 to address a potential loss of steering control in certain Model Year (MY) 2013-2018 4WD RAM 2500 and 3500 trucks. The trucks using the 2WD style drag link were not included in the scope of recall 19V-021. ODI upgraded PE18016 to an Engineering Analysis EA19004 on December 12, 2019. The purpose of EA19004 was to investigate if the root cause of the safety defect addressed by recall 19V-201 also affected the 2WD trucks and evaluate FCA’s rationale for not including them. ODI also monitored incoming consumer complaints regarding the remedy associated with 19V-021 and evaluated the suitability and long-term effectiveness of the prescribed repair. In the Defect Information Report submitted for recall 19V-021, FCA stated that the outboard jam nut could loosen and result in damage to the threading of the steering drag link connector. This could cause a separation in the drag link resulting in a loss of steering control. FCA determined that only the 4WD style drag link was affected and did not recall trucks with the 2WD style drag link due to design differences that made it unsusceptible to this failure mode. The repair remedy called for the steering coupler to be tightened to the proper torque prior to the jam nut being spot welded to the coupler body. If the coupler has already become detached or correct torque cannot be obtained, the drag link is to be replaced with an updated unit that went into production on the MY2019 RAM trucks.This updated unit uses a clamp to secure the coupler in place of the jam nuts used on original style components. In order to determine if the 2WD drag link was susceptible to the same defect found on the 4WD vehicles, ODI requested that our Vehicle Research and Test Center (VRTC) conduct testing on both RAM 2500 4WD and 2WD trucks. This testing was to determine operating conditions that might lead to loosened jam nuts of the recalled 4WD design and recreate these conditions on the 2WD vehicles to discover whether the 2WD design would also experience the loosening defect. Results from VRTC’s dynamic testing indicated that when the jam nuts are significantly under-torqued, they may loosen further from regular vehicle operation on the 4WD vehicles. Further, VRTC testing does not refute FCA’s assertion that the failure mechanism does not exist in the 2WD steering system. At the time of this closing resume, ODI has only received two allegations of drag link separation on 2WDvehicles.Neither could be validated as resulting from loose jam nuts. Since the release of recall 19V-021 ODI has received consumer complaints regarding the appearance of the spot weld applied to the defective drag link and the inability to have the steering properly aligned after welding of the jam nut. In September 2023, FCA provided owners with a supplemental Vehicle Alignment Clarification notification that provided information on an updated alignment procedure. Regarding the spot weld remedy used on the 4WD vehicles, ODI is concerned about the remedy in that during an alignment by a non-dealer repair facility, the spot weld might not be replaced after the alignment. To date there is no complaint trend of post alignment drag link separations, weld failures or other safety related incidents on remedied vehicles. This investigation is being closed with no further action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.Read more

PE, Closed , Model Year: 2013

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering... linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4 style equipped vehicles that experienced, or may have experienced loosening of one or more coupler jam nuts. On January 25, 2019, FCA submitted a Defect Information Report (DIR) initiating NHTSA Recall No. 19V-021. In its DIR, FCA stated that the outboard jam nut in certain MY 2013-2018 Ram 2500 and 3500 could loosen potentially resulting in damage to the coupler and/or drag link threading allowing one end of the drag link to separate. The DIR notes that drag link separation results in loss of steering control, which in turn can cause a crash without warning. FCA's DIR did not identify a root cause for the defect, however it posits that an improperly torqued outboard jam nut could loosen, and with long-term vehicle use, cause damage to the outer link bar and/or coupler threads due to relative motion between the two components. The scope of Recall 19V-021 included vehicles with the 4x4 style drag link only. Also discussed in its IR response, FCA noted that the 4x2 style drag link contains a design difference (the outboard portion of the drag link is straight while the 4x4 style contains a bend) which it suggests may result in differences in the mechanical (bending) loads presented at the coupler and jam nut interface. Moreover, the DIR states that While root cause of the 4x4 style defect has not been established, FCA US believes that bending loads on the drag link is, at least, a causal contributing factor. FCA notes it did not identify any reports alleging 4x2 style separation as well as only three reports of loosening of jam nuts, two of which resulted in loosening that provided obvious warning to the vehicle operator, indicating a different failure mode.NHTSA is upgrading this investigation to Engineering Analysis (EA) 19-004 in order to continue to monitor the subject 4x2 style vehicles for evidence of field failures. Additionally, in conjunction with NHTSA's Vehicle Research and Test Center, ODI intends to more thoroughly study potential root cause(s) of the 4x4 style defect mechanism, and if identified, will seek to determine if the 4x2 drag link is susceptible to the same mechanism(s). NHTSA will also evaluate the long-term suitability of the recallRead more

RAM 2500 - All Years Overview

Complete safety history for the RAM 2500 across all model years (2009, 2026).

156 Total Recalls

7,796 Total Complaints

4 Investigations

352 Reported Crashes

129 Reported Fires

5 Reported Deaths

RAM 2500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	7	38	View
2025	6	103	View
2024	5	79	View
2023	8	65	View
2022 (current)	12	275
2021	8	162	View
2020	10	233	View
2019	12	271	View
2018	10	3,804	View
2017	12	1,025	View
2016	14	374	View
2015	15	289	View
2014	16	484	View
2013	16	273	View
2010	4	309	View
2009	1	12	View

Other RAM Models

Model	Recalls	Complaints
3500	357	3,389	View
1500	324	16,135	View
PROMASTER	176	777	View
5500	163	198	View
4500	162	64	View
PROMASTER CITY	46	139	View
C/V TRADESMAN	5	14	View
3500 CAB CHASSIS	2	4	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2022 RAM 2500

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2022 RAM 2500

Most Affected Components

NHTSA Safety Investigations, RAM 2500

RAM 2500 - All Years Overview

RAM 2500 - Year by Year

Other RAM Models