2015 RAM 2500

15 recalls, 286 complaints - 776 TSBs

AIR BAGS:SIDE/WINDOW:CURTAIN

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2015-2020 Ram 1500 Classic, 2015-2016 Ram 3500, and Ram 2500 vehicles, and 2016 Ram 3500 Cab Chassis with a gross vehicle weight rating less than 10,000 lbs. The side air bag inflatable curtain (SABIC) inflator end cap may detach from the inflator, or the... Read more

Consequence

A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.

Remedy

Dealers will inspect and replace as necessary, the SABIC assemblies, free of charge. Interim owner notification letters were mailed on October 4, 2021. Owner notification letters were mailed on May 26, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number ... Read more

212,373 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Defect Description

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power ... Read more

Consequence

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Remedy

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this rec... Read more

1,103,209 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Defect Description

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Consequence

A drag link separation can cause a loss of steering control, increasing the risk of crash.

Remedy

Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbe... Read more

795,575 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

STEERING:LINKAGES

Defect Description

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering k... Read more

Consequence

The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

Remedy

Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

847 vehicles affected

Manufacturer: Streetcar ORV LLC

STRUCTURE:BODY:TAILGATE

Defect Description

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM 1500, 2500, and 3500 pickup trucks equipped with a power locking tailgate and either a 5 foot, 7 inch or 6 foot, 4 inch bed. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Consequence

If the tailgate latch releases and the tailgate opens while driving, cargo may fall out, creating a road hazard and increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will repair the vehicle, free of charge. The recall began September 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U74.

1,149,223 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:WIRING

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler... Read more

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise... Read more

4,815,661 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more

61,791 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Defect Description

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. ... Read more

Consequence

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

1,482,874 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Defect Description

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Consequence

The leaking water pump can increase the risk of an engine compartment fire.

Remedy

Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

443,874 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

WHEELS

Defect Description

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Consequence

If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

Remedy

AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

1,765 vehicles affected

Manufacturer: Streetcar ORV LLC

AIR BAGS

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). ... Read more

Consequence

If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

Remedy

Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

1,021,279 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

STEERING

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2015 RAM 2500 trucks, and RAM 3500 trucks and cab chassis. The affected vehicles may have inadequate welds securing the front track bar frame brackets, possibly resulting in the bracket components separating from the frame.

Consequence

If the bracket components separate from the frame, the vehicle may have a reduced response to steering input, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will weld on a new track bar frame bracket or replace the frame of the vehicle, free of charge. The recall began on September 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S58.

59 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Consequence

If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

Remedy

Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

345 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equip... Read more

Consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler deale... Read more

1,416,903 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

AIR BAGS:SIDE/WINDOW

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air ... Read more

Consequence

Air bags that unexpectedly deploy increase the risk of a crash or injury.

Remedy

Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

667,441 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

286 total complaints 18 crashes 5 fires 15 injuries

Top Reported Components

Component	Complaints
POWER TRAIN	42
ENGINE	40
STEERING	37
ELECTRICAL SYSTEM	26
VEHICLE SPEED CONTROL	18
UNKNOWN OR OTHER	17
SERVICE BRAKES	15
AIR BAGS	13
FUEL/PROPULSION SYSTEM	11
WHEELS	10

Incident date: Feb 5, 2026

2025 GMC Sierra 1500 has had 2 engine failures since purchase date June 2025. Engine failed on a road trip with my family, leaving me stranded for hours. After the problem being resolved, engine failed once again after 5 months. On the dash it said loss of power and wouldn’t crank to turn ON

Incident date: Feb 5, 2026

My 2024 toyota sienna suddenly stopped for 2-3 seconds while driving in the city roads. I was caught off-guard with that behavior. I kept pushing on my gas pedal and after few hard pumps the power came back. This happened couple of times so far. Not sure what the main problem is.

Incident date: Feb 5, 2026

Check engine light for CCV emesions system.

Incident date: Jan 17, 2024

At a stop light, auto stop engaged. When foot put on gas, engine died and every warning light the car has appeared on the dash board. It took several tries, but I did get the car started again. Took to dealer who confirmed the incident and replaced the starter at 38, 126 miles. The fuel pump rel... Read more

Incident date: Jul 17, 2025

When the vehicle was put into reverse, the rear view camera failed to be displayed on the screen.

Incident date: Oct 15, 2024

I began my lease for a brand-new 2025 Audi S5 on July 14, 2025. The vehicle was delivered with a dent in the door, which the dealer repaired before I could take possession. The dent repair was completed on July 22, 2025, at which time I took delivery. On July 23, I informed my sales representative ... Read more

Incident date: Jul 25, 2025

The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the steering wheel failed to turn in the intended direction. The service power steering warning light illuminated, and the steering wheel seized. The vehicle was towed to the residence. The vehicle was not... Read more

Incident date: Jul 25, 2025

Rear view camera is all blury

Incident date: Jul 25, 2025

The contact owns a 1999 Mazda MX-5. The contact received notification of NHTSA Campaign Number: 00V032000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer and several other dealers were contacted. The contact stated that the manufacturer had ... Read more

Incident date: May 1, 2025

The contact owns a 2021 Ford EcoSport. The contact stated while driving at an undisclosed speed, the engine seized. No warning lights were illuminated. The vehicle was restarted after several attempts. The vehicle was driven to the residence. The contact stated that the failure had occurred while dr... Read more

Incident date: May 1, 2025

My 2022 Honda Accord has a serious infotainment system malfunction, which has persisted since at least September 2023. The touch screen exhibits "phantom touch" issues — screens change erratically, and touch controls do not respond properly. This makes in-car navigation unreliable and forces me to... Read more

Incident date: Apr 29, 2025

I took my Jeep in 2 months ago for an oil change and routine systems check. I was informed that the rear-end differential had excessive play and was failing. There were no prior warning signs or alarms to alert me. After only 75,000 miles, the rear-end differential is failing. I have taken in the Je... Read more

Incident date: Nov 1, 2024

The contact owns a 2023 Ford F-150. The contact stated that while driving at an undisclosed speed, the contact noticed that the button located on the shift lever had detached. The vehicle was taken to the dealer, where it was diagnosed that the transmission control module had failed and needed to be... Read more

Incident date: Nov 1, 2024

The contact owned a 2023 Tesla Model Y. The contact stated that while driving at 45 MPH, occupied with his son in the vehicle, another vehicle collided into the front center of the vehicle, causing the vehicle to merge into another lane. The air bags did not deploy. The contact sustained injuries ... Read more

Crash 2 injured

Incident date: Nov 1, 2024

The contact owns a 2017 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, who diagnosed a failure with a purge valve solenoid. The contact was informed that the purge valve solenoid was stuck i... Read more

Incident date: Nov 1, 2024

Front exhaust bracket detached from exhaust. An issue that has resulted in a hole in my exhaust. This same issue has been identified and warranty extended for 2019 and 2021 enclaves with the same engine and exhaust parts. Dealership wants to change $1000 to fix the issue.

Incident date: Oct 15, 2024

EL EMBLEMA DE RESINA EN LA CUBIERTA DEL MÓDULO AIRBAG DEL CONDUCTOR EN LOS VEHÍCULOS AFECTADOS PUEDE TENER DURABILIDAD REDUCIDA DEBIDO A POSIBLES VARIACIONES EN EL PROCESO DE PRODUCCIÓN DEL PROVEEDOR. EN ESTA CONDICIÓN, CON EL TIEMPO, LOS POSTES DEL EMBLEMA PUEDEN DESARROLLAR GRIETAS, Y EL EMBLE... Read more

Incident date: Jul 27, 2024

The rear view camera, activated when the vehicle is in reverse, works on and off. The inconsistent nature of the rear cameras view presents a danger everytime I backup.

Incident date: Mar 1, 2023

Over the past 4 years I have delt with my 2014 Nissan Versa Note SV constantly stalling in the middle of the road. I have replaced the transmission, TCM, and brake light wiring harness. I have had the Nissan dealership assess my vehicle three different times for 3+ days. They have completed wiring d... Read more

Incident date: Jun 13, 2024

Steering "sticks" when moving the wheel from center in order to make minor corrections at highway speeds. Overcoming the "stick" requires using additional force resulting in overcorrection and swerving. This is a serious safety concern.

Incident date: Oct 31, 2022

I have a 2016 RAM 1500. At 50k miles, the ABS light and the brake light came on. The message states “service ABS braking system”.  I went to NAPA to get the code read and they said that I need the ABS Electronic Brake Control Module and the Brake Fluid Pump assembly replaced and that it could ... Read more

Incident date: Apr 19, 2024

My daughter’s Car stalled in middle of freeway twice. The second time it ruined the engine it was confirmed by my auto repair shop. Transporting it to Hyundai dealership. It’s a 2015 Hyundai sonata engine huge issue. Almost catastrophic stalling on the freeway. Please help- thanks.

Incident date: Apr 19, 2024

Almost every single time I back up my brakes make an awful noise. I've had the brakes looked at and nothing is wrong with them, I have read numerous articles about other people having this same issue with their 2021 Ford Escapes. Others have brought this to Ford's attention, and they always get told... Read more

Incident date: Mar 13, 2024

6 weeks after purchasing the car, the 'check engine' light came on. The dealer evaluated the car (although it took nearly 2 weeks to simply diagnose the issue) and found that the 'high voltage battery control module' was bad and needed replacement. Then, I waited 2 more weeks for the part to be ship... Read more

Incident date: Mar 10, 2024

Intermittent softening of brake pedal when applying pressure to brake while driving and when parked. The brake pedal becomes soft where the vehicle does not slow down because the brake is not applied until you push further. Applying full pressure on the brakes sometimes does not bring the vehicle to... Read more

Incident date: Jan 1, 2019

The car continues to have serious engine issues. I keep getting a service Stability track and Engine Power Reduced warning. It has happened to me on the expressway and the car will not accelerate past 20 miles per hour. I had the car repaired on October of last year (3 months ago) and the issue pers... Read more

Incident date: Sep 25, 2023

On [XXX] just after dark I picked up the car at Detroit at the motel airport parking and proceeded north on [XXX] to [XXX] when I noticed the red battery signal on the dash. A warning notice said Check charging system. By the time I reached [XXX] the dash lights and power steering went out as well... Read more

Incident date: Jan 31, 2024

I had the vehicle towed to a mechanic when I was driving out of town and the check engine light came on. I pulled over and was able to get off the freeway and safely park. I called for a tow tuck. At the time the check engine light came on it started to stutter and act like it was out of gas or oil... Read more

Incident date: Jan 31, 2024

My car continues to smell like gas despite fuel pump and lines having been replaced. The smell is very strong. Don’t see any type of leakage

Incident date: Jan 24, 2024

Engine does not start or crank. It is available for inspection upon request. Pregnant wife and child were left stranded in the cold until I could pick them up. Problem has occurred on three separate occasions: 6/29/23 - No DTCs generated, Ford dealership did not do any work 9/22/23 - No DTCs again, ... Read more

Incident date: Jan 31, 2024

The contact owns a 2018 Ford F-150. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the cam phasers. The contact was in... Read more

Incident date: Dec 15, 2023

Cracked broken well spots on front left door (driver door) at the check arm attach attachment points in door assembly. Prevent driver window from opening or closing.

Incident date: Dec 15, 2023

The headrest styrofoam was exposed allowing my son to dig pieces of it out with his finger and swallow it. This poses a choking hazard. They replaced it once and said the issue had been resolved but it happened again with the carseat I'm now reporting. The carseat has not been inspected. Also, the... Read more

Incident date: Nov 22, 2023

Issue started at ~80K while driving 60-65 mph, the steering wheel would unexpectedly shake violently. After hitting brakes, the steering system would return to normal. Had car evaluated by mechanic specializing in steering/suspension and could not recreate the issue. This issue has been returning in... Read more

Incident date: Nov 5, 2023

Anti-lock brake / traction control lights come with audible chime. Message reads service anti-lock brakes and service electronic brakes. Problem is intermittent with light coming on for a duration then going out and clearing message center. At times, the warning lights turn on and off rapidly giv... Read more

Incident date: Nov 5, 2023

Incident date: Sep 18, 2023

Was driving on interstate 24 between Nashville and Chattanooga, sunday Sept 17th around 1 PM, temp was about 80 F, out of no where, there was a loud boom , like a gunshot, between my wife and I ( Im driving ) I look over at her to see if she was OK, then looked up, I saw the first section of my s... Read more

Incident date: Aug 9, 2023

Engine began ticking and knocking and needs complete replacement confirmed by independent service center. No warning lights came on, regular maintenance has been performed, including oil changes at dealership.

Incident date: Aug 6, 2023

I have tried to get recall fixed they tell me dealershot is only allowed to receive 1part every week they tell me i cant drive my vehicle due to the fire hazard but will not provide me a vehicle i am going on driving vaction with my 2 young children how am i supposed to survive without a vehicle. Th... Read more

Incident date: Jul 1, 2022

Over the last couple months I've noticed my vehicle delay acceleration after coming to a stop. I've also noticed jerking while driving at a constant speed. First I thought it was bad gas but the problem has persisted for several fill ups now. I thought maybe the transmission fluid needed to be repla... Read more

Incident date: Jul 1, 2022

THE PROBLEM IS FORD ALUM RIM VALVE STEMS CONSISTENTLY LEAKING. I HAVE HAD THEM REPLACED BY FORD, AND INDENPENDENT TIRE DEALERS. FOUR TIMES NOW. THE LAST TIME HAD TO INSTALL SPARE BECAUSE WOULD NOT HOLD AIR MORE THAN A DAY WHILE DRIVING HOME. TIRES GO LOW ON AIR EVERY WEEK. AND NEED TOL BE FILLED. TH... Read more

Incident date: Jun 14, 2022

Diag: DIAGNOSIS c/s service air bag error message on display. Code DTC B0014- Driver side air bag deployment loop- high resistance. Could not get repaired. Per Dealership the part needed is "discontinued". Non- working airbags are a huge concern. I think that parts for airbags should have to be... Read more

Incident date: May 13, 2023

A NEIGHBOR CAME TO MY DOOR AND TOLD ME MY BREAK LIGHTS WERE ON WHILE THE CAR WAS JUST SITTING IN THE DRIVEWAY. IT HAD NOT BEEN DRIVEN RECENTLY BEFORE THIS WAS REPORTED TO ME. IT IS 24 HOURS LATER AND THE LIGHTS ARE STILL ON AND I HAVE NOT BEEN ABLE TO GET THEM TO TURN OFF. NO WARNING LAMPS ON THE ... Read more

Incident date: May 13, 2023

The sunroof drain tubes become plugged and if you can actually find someone to fix the error, its horribly expensive. Water enters the vehicle, causing mold on the back seat floors. This issue has also shorted out my trunk release consistent with other individuals reports and when manually released,... Read more

Incident date: May 13, 2023

Incident date: Mar 29, 2023

Check engine light came on. Ford dealership diagnosed as coolant leaking into cylinder, compromising the integrity of the engine. Fix: replace engine. This is a common and known problem with the EcoBoost engine. This could have caused an engine fire or catastrophic engine failure while driving.

Incident date: Mar 29, 2023

unknown

Incident date: Mar 29, 2023

unknown

Showing 50 of 286 complaints.

NHTSA Safety Ratings, 2015 RAM 2500

2015 Ram 2500 Regular PU/RC 4WD

Category	Rating
Rollover	3 / 5 ★★★☆☆
Rollover Risk	23.7%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2015 RAM 2500

776 manufacturer communications from 387 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	116
110000 ELECTRICAL SYSTEM	92
100000 POWER TRAIN	41
060000 ENGINE AND ENGINE COOLING	37
130000 VISIBILITY	27
118000 ELECTRICAL SYSTEM:SOFTWARE	24
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	24
060000 ENGINE (PWS)	23

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emission Recall 67A D Truck Engine Calibration

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emission Recall 67A - D Truck Engine Calibration

060000 ENGINE AND ENGINE COOLING

Emission Recall 67A - D Truck Engine Calibration

020000 SUSPENSION

Steering Drag Link If drag link had been welded due to V06 recall repair and there is an alignment concern, prior to drag link replacement ensure that the welded draglink toe setting procedure has been followed first. ~ ~ Service Library

010000 STEERING

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall 06A - Vehicle Emission Control Information Label

355100 EQUIPMENT:OTHER:LABELS

Emissions Recall 06A - Vehicle Emission Control Information Label

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall 06A - Vehicle Emission Control Information Label

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusi

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

110000 ELECTRICAL SYSTEM

050000 PARKING BRAKE

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

100000 POWER TRAIN

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

130000 VISIBILITY

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

180000 VEHICLE SPEED CONTROL

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

280000 BACK OVER PREVENTION

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

120000 EXTERIOR LIGHTING

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

280000 BACK OVER PREVENTION

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

080000 FUEL SYSTEM, DIESEL

Guidelines For The Use Of Alternative Diesel Fuels.

114700 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 1

210000 TRAILER HITCHES

162200 STRUCTURE:BODY:BUMPERS

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

160000 STRUCTURE

980000 UNKNOWN OR OTHER

163200 STRUCTURE:INTERIOR PANELS:DOOR

160000 STRUCTURE

980000 UNKNOWN OR OTHER

COOLER - EGR

061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

COOLER - EGR

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Cummins 6.7L Turbocharger Actuator - X99 Warranty Extension This bulletin involves replacing the turbocharger actuator. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technicianmay

110000 ELECTRICAL SYSTEM

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

110000 ELECTRICAL SYSTEM

210000 TRAILER HITCHES

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pic

114000 ELECTRICAL SYSTEM:WIRING

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon furt

110000 ELECTRICAL SYSTEM

070000 FUEL SYSTEM, GASOLINE

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Powertrain Control Module (PCM) with thelatest available software. The customer may describe extended engine cranking or starting times when the Compre

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

110000 ELECTRICAL SYSTEM

114000 ELECTRICAL SYSTEM:WIRING

210000 TRAILER HITCHES

030000 SERVICE BRAKES, HYDRAULIC

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MI

080000 FUEL SYSTEM, DIESEL

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

110000 ELECTRICAL SYSTEM

120000 EXTERIOR LIGHTING

280000 BACK OVER PREVENTION

103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

070000 FUEL SYSTEM, GASOLINE

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

980000 UNKNOWN OR OTHER

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Warranty Bulletin D-22-06 (X99) 6.7L Cummins Turbocharger Actuator - Certain 2015 Ram 2500 Pickup (DJ) and 2015 Ram 3500 Pickup (D2)

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Warranty Bulletin D-22-06 (X99) 6.7L Cummins Turbocharger Actuator - Certain 2015 Ram 2500 Pickup (DJ) and 2015 Ram 3500 Pickup (D2)

350000 EQUIPMENT

Warranty Bulletin D-22-06 (X99) 6.7L Cummins Turbocharger Actuator - Certain 2015 Ram 2500 Pickup (DJ) and 2015 Ram 3500 Pickup (D2)

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

110000 ELECTRICAL SYSTEM

356000 EQUIPMENT ADAPTIVE/MOBILITY

120000 EXTERIOR LIGHTING

110000 ELECTRICAL SYSTEM

120000 EXTERIOR LIGHTING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-22-06 (X99) 6.7L Cummins Turbocharger Actuator - Certain 2015 Ram 2500 Pickup (DJ) and 2015 Ram 3500 Pickup (D2)

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Warranty Bulletin D-22-06 (X99) 6.7L Cummins Turbocharger Actuator - Certain 2015 Ram 2500 Pickup (DJ) and 2015 Ram 3500 Pickup (D2)

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

060000 ENGINE (PWS)

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf

060000 ENGINE AND ENGINE COOLING

980000 UNKNOWN OR OTHER

061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

210000 TRAILER HITCHES

100000 POWER TRAIN

Transfer Case Shift Lever Design Change

130000 VISIBILITY

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

130000 VISIBILITY

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

034100 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

MASTER CYLINDER, Brake A new master cylinder reservoir has been made available that is backward compatible but not interchangeable with old parts as follows: 68144489AA MASTER CYLINDER (OLD) or 68144492AA RESERVOIR (OLD) should be replaced

101400 POWER TRAIN:CLUTCH ASSEMBLY:MASTER CYLINDER

060000 ENGINE AND ENGINE COOLING

130000 VISIBILITY

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

070000 FUEL SYSTEM, GASOLINE

Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may f

120000 EXTERIOR LIGHTING

080000 FUEL SYSTEM, DIESEL

130000 VISIBILITY

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

130000 VISIBILITY

Left Hand Drivers Side Mirror Takes Longer to Defrost Or Clear Than Right Side Passenger

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

Showing 100 of 776 bulletins.

NHTSA Safety Investigations, RAM 2500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2017

Loss of Brake Performance

The Office of Defects Investigation (ODI) opened this investigation on November 28, 2022, after receiving 134 reports from consumers alleging an intermittent or permanent loss of braking performance in certain 2017-2018 Ram 2500-3500 pickup trucks manufactured by Fiat Chrysler Automobiles (FCA). The... alleged failures continued to occur at a steady rate across both models, at all speeds, with limited detectability. Consumers complained that the Anti-lock Braking System (ABS) warning light illuminated on their vehicles. The ABS module works in conjunction with the Hydraulic Control Unit (HCU), an electromechanical device that controls hydraulic pressure to the individual wheel brake assemblies, to manage braking forces during emergency stops. During this investigation, ODI received over 2,500 consumer complaints concerning ABS or HCU warning lights that illuminated on the dashboards of their vehicles. Many consumers described also having trouble with cruise control, traction control, or electronic stability control. Of the complaints received, over 50% mentioned that the ABS or HCU warning light was intermittent in nature. ODI learned that in January 2021, FCA was aware of a problem with the ABS pump motors on the subject vehicles. FCA had been working with the supplier, ZF, on an issue concerning swelling of the brushes inside the motor. According to a briefing given by ZF to FCA on January 15, 2021, the ABS, electronic stability control (ESC), traction control system (TSC) and other functions utilizing the motor would be disabled in the event of a problem with an ABS pump motor. ZF also informed FCA that Slip Control would be inhibited with the driver warning lamp illuminated, base braking would not be affected, and FMVSS stopping distance requirements would still be met. In order to better understand the potential consequences of the brushes swelling and the disablement of the ABS, ESC, TSC and other functions, ODI requested that NHTSA's Vehicle Research and Test Center (VRTC) conduct testing on a subject vehicle with a faulty pump motor installed. During the testing, VRTC found that as the brushes started to swell in the motor, the warning lamp could illuminate intermittently, causing confusion to drivers. Although the warning light illuminated intermittently, VRTC discovered that the pump was not working properly regardless of the warning light status. In this condition drivers might think that their vehicle is operating normally when the warning light is off, but instead, the ABS, ESC, TSC and other functions supported by the pump will not work. Following a series of meetings with FCA to demonstrate the findings ofVRTC's testing, FCA conducted an internal review and on November 27, 2024, FCA submitted safety recalls 24V-896 and 24E-100. In view of the recalls being conducted by FCA, ODI has closed this Preliminary Evaluation. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2019

High pressure fuel pump failure

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turb... odiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094 on the subject population, identifying an `internally failed component? of the high pressure fuel pump equipped on the 6.7L Cummins Turbodiesel engine that introduced debris into the fuel system potentially causing fuel starvation and consequently an unexpected loss of motive power. Discussions with FCA identified the high pressure fuel pump equipped on these vehicles as the Bosch-supplied CP4. On December 16, 2021, Bosch filed recall 21E-101, stating the pump failure was a consequence of a manufacturer application-specific fuel system design.NHTSA subsequently identified recall 21V-586 involving loss of motive power due to failed CP4 fuel pumps on certain BMW vehicles.As a result of having received multiple recalls related to a common component, from two separate vehicle manufacturers, NHTSA?s focus shifted to determine if the related defect allegation was limited in scope to the recalled population. In early 2022, information request letters were sent to FCA and BMW to determine the root cause and consequentially identify the proper scope of potentially defective vehicles. After ODI received their information request response, FCA filed recalls 22V-406, 22E-048, 22V-767, and 22E-087. During review of information request response materials, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA or BMW. On March 17, 2023, this Preliminary Evaluation was upgraded to an Engineering Analysis (EA23-001), expanding the scope to include the Tier-one supplier and any manufacturer who equipped or installed similar high pressure fuel pumps subject to the failures observed in the recall population.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11448163, 11458918, 11460558Read more

EA, Closed , Model Year: 2014

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA). The drag link failures were found to be due... to a safety defect with the steering linkage where the drag link adjustable connector (used to adjust the steering system), held in position by two opposing jam nuts, can loosen. The loosening of this part can lead to wear and deterioration of the threads and eventual separation of the drag link, causing loss of steering. During the course of PE18016, it was found that two styles of drag link were used by FCA on the subject vehicles. The subject vehicles consist of two drivetrain types including four-wheel drive (4WD) and two-wheel drive (2WD). The 4WD and 2WD trucks used drag links of differing design but both incorporated the same threaded connector. In January 2019 FCA issued recall 19V-021 to address a potential loss of steering control in certain Model Year (MY) 2013-2018 4WD RAM 2500 and 3500 trucks. The trucks using the 2WD style drag link were not included in the scope of recall 19V-021. ODI upgraded PE18016 to an Engineering Analysis EA19004 on December 12, 2019. The purpose of EA19004 was to investigate if the root cause of the safety defect addressed by recall 19V-201 also affected the 2WD trucks and evaluate FCA’s rationale for not including them. ODI also monitored incoming consumer complaints regarding the remedy associated with 19V-021 and evaluated the suitability and long-term effectiveness of the prescribed repair. In the Defect Information Report submitted for recall 19V-021, FCA stated that the outboard jam nut could loosen and result in damage to the threading of the steering drag link connector. This could cause a separation in the drag link resulting in a loss of steering control. FCA determined that only the 4WD style drag link was affected and did not recall trucks with the 2WD style drag link due to design differences that made it unsusceptible to this failure mode. The repair remedy called for the steering coupler to be tightened to the proper torque prior to the jam nut being spot welded to the coupler body. If the coupler has already become detached or correct torque cannot be obtained, the drag link is to be replaced with an updated unit that went into production on the MY2019 RAM trucks.This updated unit uses a clamp to secure the coupler in place of the jam nuts used on original style components. In order to determine if the 2WD drag link was susceptible to the same defect found on the 4WD vehicles, ODI requested that our Vehicle Research and Test Center (VRTC) conduct testing on both RAM 2500 4WD and 2WD trucks. This testing was to determine operating conditions that might lead to loosened jam nuts of the recalled 4WD design and recreate these conditions on the 2WD vehicles to discover whether the 2WD design would also experience the loosening defect. Results from VRTC’s dynamic testing indicated that when the jam nuts are significantly under-torqued, they may loosen further from regular vehicle operation on the 4WD vehicles. Further, VRTC testing does not refute FCA’s assertion that the failure mechanism does not exist in the 2WD steering system. At the time of this closing resume, ODI has only received two allegations of drag link separation on 2WDvehicles.Neither could be validated as resulting from loose jam nuts. Since the release of recall 19V-021 ODI has received consumer complaints regarding the appearance of the spot weld applied to the defective drag link and the inability to have the steering properly aligned after welding of the jam nut. In September 2023, FCA provided owners with a supplemental Vehicle Alignment Clarification notification that provided information on an updated alignment procedure. Regarding the spot weld remedy used on the 4WD vehicles, ODI is concerned about the remedy in that during an alignment by a non-dealer repair facility, the spot weld might not be replaced after the alignment. To date there is no complaint trend of post alignment drag link separations, weld failures or other safety related incidents on remedied vehicles. This investigation is being closed with no further action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.Read more

PE, Closed , Model Year: 2013

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering... linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4 style equipped vehicles that experienced, or may have experienced loosening of one or more coupler jam nuts. On January 25, 2019, FCA submitted a Defect Information Report (DIR) initiating NHTSA Recall No. 19V-021. In its DIR, FCA stated that the outboard jam nut in certain MY 2013-2018 Ram 2500 and 3500 could loosen potentially resulting in damage to the coupler and/or drag link threading allowing one end of the drag link to separate. The DIR notes that drag link separation results in loss of steering control, which in turn can cause a crash without warning. FCA's DIR did not identify a root cause for the defect, however it posits that an improperly torqued outboard jam nut could loosen, and with long-term vehicle use, cause damage to the outer link bar and/or coupler threads due to relative motion between the two components. The scope of Recall 19V-021 included vehicles with the 4x4 style drag link only. Also discussed in its IR response, FCA noted that the 4x2 style drag link contains a design difference (the outboard portion of the drag link is straight while the 4x4 style contains a bend) which it suggests may result in differences in the mechanical (bending) loads presented at the coupler and jam nut interface. Moreover, the DIR states that While root cause of the 4x4 style defect has not been established, FCA US believes that bending loads on the drag link is, at least, a causal contributing factor. FCA notes it did not identify any reports alleging 4x2 style separation as well as only three reports of loosening of jam nuts, two of which resulted in loosening that provided obvious warning to the vehicle operator, indicating a different failure mode.NHTSA is upgrading this investigation to Engineering Analysis (EA) 19-004 in order to continue to monitor the subject 4x2 style vehicles for evidence of field failures. Additionally, in conjunction with NHTSA's Vehicle Research and Test Center, ODI intends to more thoroughly study potential root cause(s) of the 4x4 style defect mechanism, and if identified, will seek to determine if the 4x2 drag link is susceptible to the same mechanism(s). NHTSA will also evaluate the long-term suitability of the recallRead more

RAM 2500 - All Years Overview

Complete safety history for the RAM 2500 across all model years (2009, 2026).

155 Total Recalls

7,607 Total Complaints

4 Investigations

342 Reported Crashes

137 Reported Fires

5 Reported Deaths

RAM 2500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	6	31	View
2025	6	96	View
2024	5	76	View
2023	8	63	View
2022	12	264	View
2021	8	154	View
2020	10	229	View
2019	12	264	View
2018	10	3,699	View
2017	12	1,001	View
2016	14	367	View
2015 (current)	15	286
2014	16	483	View
2013	16	273	View
2010	4	309	View
2009	1	12	View

Other RAM Models

Model	Recalls	Complaints
3500	357	3,389	View
1500	324	16,135	View
PROMASTER	176	777	View
5500	163	198	View
4500	162	64	View
PROMASTER CITY	46	139	View
C/V TRADESMAN	5	14	View
3500 CAB CHASSIS	2	4	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2015 RAM 2500

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2015 RAM 2500

Safety Technology

Technical Service Bulletins, 2015 RAM 2500

Most Affected Components

NHTSA Safety Investigations, RAM 2500

RAM 2500 - All Years Overview

RAM 2500 - Year by Year

Other RAM Models