2013 RAM 2500

16 recalls, 273 complaints - 729 TSBs

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Defect Description

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power ... Read more

Consequence

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Remedy

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this rec... Read more

1,103,209 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

STEERING:LINKAGES

Defect Description

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering k... Read more

Consequence

The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

Remedy

Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

847 vehicles affected

Manufacturer: Streetcar ORV LLC

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more

61,791 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

Defect Description

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. ... Read more

Consequence

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy

Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.

1,482,874 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Defect Description

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

Consequence

The leaking water pump can increase the risk of an engine compartment fire.

Remedy

Chrysler will notify owners, and dealers will replace the water pumps, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T51.

443,874 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

WHEELS

Defect Description

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

Consequence

If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

Remedy

AEV will notify owners, and dealers will replace the wheels with wheels of similar value, free of charge. The recall began on August 30, 2017. Owners may contact AEV customer service at 1-248-926-0256 extension 500.

1,765 vehicles affected

Manufacturer: Streetcar ORV LLC

AIR BAGS

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). ... Read more

Consequence

If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

Remedy

Chrysler will notify owners, and dealers will update the ORC software, free of charge. The recall began June 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T25.

1,021,279 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Charger Police vehicles, 2007-2013 RAM 3500 Cab Chassis, 2008-2013 RAM 4500 and 5500 Cab Chassis, and 2013 RAM 2500 and 3500 vehicles. The affected vehicles have a 220 amp alternator that may suddenly fail.

Consequence

If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.

Remedy

Chrysler will notify owners, and dealers will replace the alternator with a revised alternator, free of charge. The recall began on December 23, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S68.

74,811 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.

Consequence

If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.

Remedy

Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.

345 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equip... Read more

Consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler deale... Read more

1,416,903 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

AIR BAGS:FRONTAL

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub ... Read more

Consequence

This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.

Remedy

Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may... Read more

1,059,444 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

AIR BAGS:SIDE/WINDOW

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, and 3500 trucks manufactured June 20, 2012, to January 26, 2015. In the affected vehicles, the side impact sensor calibrations may be overly sensitive, and as a result, the side air bag inflatable curtains and seat air ... Read more

Consequence

Air bags that unexpectedly deploy increase the risk of a crash or injury.

Remedy

Chrysler will notify owners, and dealers will update the Occupant Restraint Control module calibration, free of charge. The recall began on September 8, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R23.

667,441 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Defect Description

Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.

Consequence

If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.

Remedy

Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The rec... Read more

315,325 vehicles affected

Manufacturer: Chrysler Group LLC

EXTERIOR LIGHTING:TURN SIGNAL

Defect Description

Chrysler is recalling certain model year 2013 Ram 1500, 2500, and 3500 trucks manufactured September 9, 2012, through March 5, 2013 and equipped with optional premium tail lamps. In the affected vehicles, the turn signal indicator may not flash at a double rate to give a notification to the driver ... Read more

Consequence

Without a warning that the turn signal is malfunctioning, the driver would continue to use the vehicle, unaware that other drivers on the road are not being notified that the vehicle is turning, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will reprogram the Central Body Controller software, free of charge. The recall began June 27, 2013. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is N35.

17,411 vehicles affected

Manufacturer: Chrysler Group LLC

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

Chrysler is recalling certain model year 2013 Ram 2500 and 3500 trucks manufactured January 7, 2013, through February 28, 2013 and equipped with optional premium headlamps. The headlamp shutters may function improperly when in high-beam mode. Thus, these vehicles fail to conform to the requirement... Read more

Consequence

Improper headlight shutter function during high beam use may reduce the drivers visibility and possibly blind oncoming traffic. Either condition may increase the risk of crash.

Remedy

Chrysler will notify owners, and dealers will reconfigure the Central Body Controller, free of charge. The recall began July 30, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N33.

1,069 vehicles affected

Manufacturer: Chrysler Group LLC

ENGINE AND ENGINE COOLING

Defect Description

Chrysler Group LLC (Chrysler) is recalling certain model year 2013 Dodge Ram 2500 and 3500 trucks manufactured January 7, 2013, through March 6, 2013. The engine cover may trap an excessive amount of heat under the cover.

Consequence

The excessive heat under the engine cover may result in an under hood fire.

Remedy

Chrysler will notify owners, and dealers will replace the existing engine cover with one that is a different design, free of charge. An interim letter was mailed on May 31, 2013. A second letter was mailed to owners with instructions on how to obtain the free remedy on August 15, 2013. Owners may... Read more

6,143 vehicles affected

Manufacturer: Chrysler Group LLC

Complaint Statistics

273 total complaints 10 crashes 7 fires 6 injuries

Top Reported Components

Component	Complaints
ENGINE	42
ELECTRICAL SYSTEM	40
STEERING	31
UNKNOWN OR OTHER	23
SUSPENSION	23
FUEL/PROPULSION SYSTEM	22
POWER TRAIN	20
VEHICLE SPEED CONTROL	13
FUEL SYSTEM, DIESEL	8
AIR BAGS	8

Incident date: Mar 11, 2026

At the end of April, 2026, I was using the 'Reverse Gear' function to assist with parking the motorcycle. I needed to move back about 15 feet into the parking spot. As I was moving backward, at approximately 3 to 5 feet, the reverse function suddenly stopped propelling the motorcycle backward c... Read more

Incident date: Feb 4, 2026

On several occasions, when the vehicle has been driving and comes to a stop in traffic. the auto start stop kills the engine when the brake is fully depressed. When we take our foot off the brake the engine will not start and a notification is shown on the dash. to start the engine push brake and ... Read more

Incident date: Nov 21, 2025

Having issues with the windshield wipers clearing rain when driving and multiple camera malfunctions that I have an appointment to have both checked on 12/2. Wiper stops more than 4 inches from the edge of the window which I could probably just deal with, but when driving it pulls water anywhere fro... Read more

Incident date: Nov 21, 2025

Incident date: Sep 22, 2024

Roof molding has either completely detactch or partial detached from top of vehicle 4 times now. They have attempted to glue it back on but it still fails! This is dangerous for other drivers and my family

Incident date: Apr 4, 2023

The contact owns a 2021 Ford Expedition. The contact stated that after shifting into reverse, she became aware that the rearview camera was not functioning as needed and failed to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic... Read more

Incident date: Apr 4, 2023

Incident date: Oct 31, 2023

The car lags, stutters, and hesitates on acceleration and in consistent speed situations. Sometimes doesn't respond quickly to gas pedal and sometimes it does. It is very unpredictable and unsafe. I never know which response I will get. Has also almost completely died after putting the car in park.

Incident date: Sep 22, 2023

Transmission dual clutch failed causing transmission to fault in the middle of highway driving

Incident date: Oct 3, 2022

Front passenger door and both rear door locks operate intermittently. . Doors will unlock with key fob or either front door buttons or front door handles; but they will intermittently lock with key fob or front door buttons or while in drive. Doors not locking keep child safety locks from engaging a... Read more

Incident date: Oct 3, 2022

Incident date: Apr 1, 2022

recall p65 preformed in 2015 the fuel filter housing is still a safety issue fuel leaks from connector causing fuel to leak on to the starter the fuel filter housing is defective

Incident date: May 4, 2021

My alternator randomly for the past couple of years randomly surges voltage and the dealership has tried contacting for the recall but told me I have to make a report for s68 campaign for alternator fix

Incident date: Apr 20, 2021

AIRBAG LIGHT KEEPS GOING ON AND OFF WHEN DRIVING. MAKES A ALARM SOUND WHEN THE LIGHT GOES ON AND OFF. WHEN YOU TURN ON THE VEHICLE THE TRUCK SAYS "AIRBAGS NEED TO BE SERVICED"

Incident date: Apr 25, 2021

ENGINE LIGHT COMES ON WHEN YOU START THE TRUCK. HAD THE ENGINE LIGHT CHECKED SAID IT'S COMING ON BECAUSE THE DEF. THE DEF HAD A RECALL A COUPLE YEARS AGO AND HAD IT FIXED BUT NOW THE LIGHT IS COMING BACK ON FOR THE SAME PROBLEM.

Incident date: Jan 3, 2019

ELECTRIC DOOR LOCKS HAVE LOCKED AND UNLOCKED BY THEM SELF AND SOMETIMES WON'T LOCK AT ALL YOU HAVE TO KEEP HITTING THE FOB BUTTON OFF AND ON TILL THEY ACTUALLY LOCK OR THE LOCK BUTTON ON INSIDE DOOR . THIS HAPPENED ONCE WHILE DRIVING IN A STRAIGHT ROAD, THE OTHER TIME'S JUST WHEN TRYING TO UNLOCK T... Read more

Incident date: Feb 1, 2021

SHIFT SOLENOID

Incident date: Feb 19, 2021

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT STATED WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, FAILED TO STOP THE VEHICLE. THE CONTACT ENGAGED THE PARKING BRAKES TO STOP THE VEHICLE. THE CONTACT DIAGNOSED THE FAILURE AS AN INNER PLASTIC LINER TUBE IN HOSE COMING FROM THE STEER... Read more

Incident date: Feb 19, 2021

WHEN PULLING MY KEY OUT AFTER PARKING MY VEHICLE AND TURNING OFF THE ENGINE I AM STILL ABLE TO SHIFT GEARS WITH THE KEY OUT OF THE IGNITION AND MY FOOT OFF THE BRAKES

Incident date: Feb 1, 2021

1) AIRBAG WARNING LIGHT KEEPS COMING ON 2) ENGINE LIGHT KEEPS COMING ON. DODGE SERVICE DEPARTMENT SAYS JUST IGNORE IT. 3) 4X4 4WD HAS NO RESISTANCE ON INTERIOR GEAR SHIFT

Incident date: Feb 1, 2021

1) AIRBAG WARNING LIGHT KEEPS COMING ON 2) ENGINE LIGHT KEEPS COMING ON. DODGE SERVICE DEPARTMENT SAYS JUST IGNORE IT. 3) 4X4 4WD HAS NO RESISTANCE ON INTERIOR GEAR SHIFT

Incident date: Feb 1, 2021

1) AIRBAG WARNING LIGHT KEEPS COMING ON 2) ENGINE LIGHT KEEPS COMING ON. DODGE SERVICE DEPARTMENT SAYS JUST IGNORE IT. 3) 4X4 4WD HAS NO RESISTANCE ON INTERIOR GEAR SHIFT

Incident date: Aug 11, 2017

THE LAST TIME MY TRUCK WAS IN FOR RECALL WAS IN 2016. THEY DID NOT FIX IT THEN AND HAVE NOT FIXED ANY RECALL SINCE, BUT THEY CLAM THAT THERE IS ONLY ONE RECALL OPEN AS OF DATE. NONE OF THE RECALLS HAVE BEEN REPAIRED. THIS IS BEING PENCEL WHIPED.

Incident date: Aug 11, 2017

Incident date: Oct 21, 2020

DOOR LOCKS NOT OPERATING PROPERLY WITH KEY FOB, DOOR PANEL CONTROL OR KEYLESS TOUCH ENTRY MECHANISMS. STARTED AS INTERMITTENT ISSUE BUT IS NOW HARD FAILURE...PROBLEM MANIFESTS WITH FOLLOWING SYMPTOM: USING ANY LOCK/UNLOCK MODE ONLY THE DRIVERS DOOR AND TAILGATE LOCK/UNLOCK, WHEREAS THE FRONT PASSENG... Read more

Incident date: Oct 21, 2020

Incident date: Sep 27, 2020

THE TRACK BAR MOUNTS HAVE ALL THE WELDS CRACKED AND IT CAUSES THE TRUCK TO SHAKE UNCONTROLLABLY AND IS VERY DANGEROUS. I HAVE ALMOST CRASHED TWICE DUE TO THIS PROBLEM. I SEE THAT FCA CURRENTLY HAS A RECALL FOR THIS EXACT PROBLEM R46, MY TRUCK FALLS WITHIN THE MODEL AND YEARS BUT FOR SOME REASON IS N... Read more

Incident date: Sep 27, 2020

Incident date: Apr 11, 2020

WHILE ON AN INTERSTATE HIGHWAY. MY RAM 2500 EXPERIENCED A IMMEDIATE LOSS OF POWER. CAUSING A NEAR COLLISION FROM FOLLOWING VEHICLES. UPON TAKING IT IN FOR SERVICE .IT WAS FOUND THAT THE DIESEL PARTICULATE FILTER HAD EXPLODED AND PLUGED UP THE CATALYTIC FILTER. I FEEL THIS IS A SAFETY HAZARD. I CON... Read more

Incident date: Aug 6, 2020

I WAS DRIVING MY GMC ACADIA WHEN IT STARTED TO SMOKE SO I PULLED OVER AND IT WAS ON FIRE. THE WHOLE CAR BURNT.

Fire

Incident date: Jul 30, 2020

ON THREE SEPARATE OCCASIONS RECENTLY, THE STEERING ON MY 2013 DODGE 2500 EXHIBITED A VIOLENT SHAKING WHEN I HIT A SMALL LINEAR RIDGE ON THE INTERSTATE WHILE TRAVELING AT THE POSTED SPEED LIMIT SUCH AS GOING OVER A BRIDGE OR THE LINE FROM ASPHALT INSTALLED OVER OLD CONCRETE SECTIONS.. THIS VIOLENT S... Read more

Incident date: Mar 26, 2020

EXPERIENCING "DEATH WOBBLE" WHEN SPEEDS REACH 50-55MPH WHEN DRIVING ON HIGHWAY.

Incident date: Feb 1, 2014

THE HEADLIGHTS HAVE WATER IN THEM. THE SEAL IS BAD.

Incident date: Jan 3, 2020

THE ESC INDICATOR CAME ON AND WON'T GO OUT

Incident date: Jan 13, 2020

TRUCK GOES INTO LIMP MODE, CHANGED TRANSMISSION SOLENOID AND IT FIXED IT FOR ABOUT 11 MONTHS BUT NOW BACK IN LIMP MODE, ( STUCK IN 4 TH) CHANGED TRANSMISSION SOLENOID APPROXIMATELY 11 MONTHS AGO FOR SAME ISSUE, NOW BACK IN LIMP MODE. ( WON'T SHIFT PAST 4 TH)

Incident date: Dec 30, 2019

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING AT 80 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO LITHIA CHRYSLER JEEP DODGE OF GREAT FALLS LOCATED AT 4025 10TH AVE S, GREAT FALLS, MT 59405 (406) 791-8600, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE INTAKE M... Read more

Incident date: Nov 3, 2019

STEERING BECAME EXTREMELY LOOSE. IT BECAME SO LOOSE THAT IF I HIT A BUMP I WOULD END UP IN THE NEXT LANE OF TRAFFIC. THE UPPER AND LOWER BALL JOINTS, TIE ROD ENDS, AND THE ENTIRE STEERING LINKAGE WERE REPLACED AND THE PROBLEM DIDNT GET BETTER. I HAD NEARLY 6 INCHES OF PLAY IN THE STEERING WHEEL. I... Read more

Incident date: Dec 4, 2019

DRIVER PERFORMED A PRE-USE WALK AROUND INSPECTION ON VEHICLE AND OBSERVED NO DAMAGE. DRIVER PROCEEDED ON TO DESTINATION. DRIVER MERGED ON TO HWY 70 EAST AND ACCELERATED TO THE POSTED SPEED LIMIT OF 75MPH AND SET THE CRUISE CONTROL. WITH NO OTHER VEHICLES AROUND THE DRIVER, ON OR AROUND MILE MARKE... Read more

Fire 1 injured

Incident date: Nov 20, 2019

VEHICLE EMISSION RECALL # S47 WAS APPLIED AND MY DODGE STILL DOES NOT PASS SMOG FOR CALIFORNIA. DODGE IS REQUIRING THAT I DRIVE THE VEHICLE, HOWEVER, THIS IS THE 9TH TIME IT WILL NOT PASS SMOG AND MY CA REGISTRATION IS EXPIRED AND I CANNOT LEGALLY DRIVE THE VEHICLE UNTIL IT PASSES SMOG. I WANT DODG... Read more

Incident date: Apr 1, 2019

MY RAM 2500 LARAMIE DEVELOPED A HEATING ISSUE. I HAVE HAD MY TRUCK TO THE DEALER ON SEVERAL OCCASIONS, WITH NO FIX. I HAVE REPLACED THE THERMOSTAT, HEATER CORE, AND THE BLEND MOTORS. AFTER ALL OF THAT, THE HEATER IN MY TRUCK STILL DOESN'T WORK. MY ENGINE WILL HEAT UP TO 190 DEGREES AND THE HEAT ... Read more

Incident date: Oct 25, 2019

TL* THE CONTACT OWNS A 2013 RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE RECALL WAS REPAIRED BY WESTBURY JEEP CHRYSLER DODGE RAM (516-333-2666, LOCATED AT 111 BOND ST, WESTBURY, NY 11590) IN FEBRUARY OF 2018. IN OCTOBER OF 2019, WHILE DRIVI... Read more

Incident date: Oct 1, 2019

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 65 MPH OVER A BUMP IN THE ROAD, THE VEHICLE VIOLENTLY VIBRATED. THE CONTACT STATED THAT THE FAILURE WOULD NOT GO AWAY UNTIL THE VEHICLE WAS COMPLETELY STOPPED. THE FAILURE OCCURRED TWICE. BOB ALLEN CHRYSLER DODGE JEEP RAM FIAT OF FRANKFORT (925 VER... Read more

Incident date: Sep 2, 2019

TL* THE CONTACT OWNS A 2013 RAM 2500. WHILE DRIVING 55 MPH, THE VEHICLE CRUISE CONTROL ENGAGED WITHOUT WARNING. THE CONTACT DISENGAGED THE CRUISE CONTROL AND THE VEHICLE RETURNED TO NORMAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE ... Read more

Incident date: Aug 1, 2019

MY 2013 RAM 2500 TURBO DIESEL HAS EXPERIENCED A FAILURE OF THE TURBO UNIT. UPON RESEARCHING THIS, I FOUND THAT THIS HAS BEEN A DOCUMENTED PROBLEM WITH THE CUMMINS HOLSET TURBO. FROM 2007 - CURRENT THIS PART HAS BEEN FAILING CAUSING THE VEHICLE TO LIMP HOME AT 15MPH WITHOUT WARNING. FORTUNATELY I WAS... Read more

Incident date: Aug 1, 2019

Incident date: Jul 26, 2019

BODY MOUNT CONTROL (BCM) . WHICH CONTROLS THE DOOR LOCKS HAS A HIGH RATE OF FAILURE INCLUDING MY TRUCK. DRIVERS DOOR LOCKS WHEN YOU HIT THE LOCK ON THE KEY FOB. BUT THE PASSENGER, AND BOTH BACK DOORS DO NOT DUE TO A FAULTY BODY MOUNT CONTROL (BCM). HAVE SEEN LOTS OF PEOPLE REPORTING SAME SYMPTOMS AN... Read more

Incident date: Jul 12, 2019

WHILE DRIVING ON THE HIGHWAY, THE TRUCK JERKED, LOOK AND SEE IT WENT INTO TOWING MODE 4. PULLED OVER AND TRIED TO PUT IT BACK INTO DRIVE. I WOULD NOT STAY. I SHUT OFF THE CAR AND LET IT CYCLE THEN PUT IT INTO DRIVE. STAYED FOR 2 SECONDS AND WENT RIGHT BACK INTO TOWING. CALLED THE DEALERSHIP TO ... Read more

Showing 50 of 273 complaints.

NHTSA Safety Ratings, 2013 RAM 2500

2013 Ram 2500 Crew PU/CC 4WD

Category	Rating
Rollover	3 / 5 ★★★☆☆
Rollover Risk	23.7%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2013 RAM 2500

729 manufacturer communications from 357 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	110
110000 ELECTRICAL SYSTEM	90
100000 POWER TRAIN	44
060000 ENGINE AND ENGINE COOLING	44
118000 ELECTRICAL SYSTEM:SOFTWARE	38
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	26
080000 FUEL SYSTEM, DIESEL	23
060000 ENGINE (PWS)	23

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emission Recall 67A D Truck Engine Calibration

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emission Recall 67A - D Truck Engine Calibration

060000 ENGINE AND ENGINE COOLING

Emission Recall 67A - D Truck Engine Calibration

350000 EQUIPMENT

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusi

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

280000 BACK OVER PREVENTION

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

180000 VEHICLE SPEED CONTROL

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

130000 VISIBILITY

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

100000 POWER TRAIN

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

050000 PARKING BRAKE

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

280000 BACK OVER PREVENTION

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

120000 EXTERIOR LIGHTING

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

080000 FUEL SYSTEM, DIESEL

Guidelines For The Use Of Alternative Diesel Fuels.

114700 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 1

210000 TRAILER HITCHES

162200 STRUCTURE:BODY:BUMPERS

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

160000 STRUCTURE

980000 UNKNOWN OR OTHER

163200 STRUCTURE:INTERIOR PANELS:DOOR

061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

COOLER - EGR

980000 UNKNOWN OR OTHER

COOLER - EGR

210000 TRAILER HITCHES

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pic

114000 ELECTRICAL SYSTEM:WIRING

210000 TRAILER HITCHES

980000 UNKNOWN OR OTHER

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Customer Satisfaction Notification V51 Reprogram Powertrain Control Module

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that camshaf

060000 ENGINE AND ENGINE COOLING

060000 ENGINE (PWS)

980000 UNKNOWN OR OTHER

061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

210000 TRAILER HITCHES

100000 POWER TRAIN

Transfer Case Shift Lever Design Change

130000 VISIBILITY

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

034100 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

MASTER CYLINDER, Brake A new master cylinder reservoir has been made available that is backward compatible but not interchangeable with old parts as follows: 68144489AA MASTER CYLINDER (OLD) or 68144492AA RESERVOIR (OLD) should be replaced

101400 POWER TRAIN:CLUTCH ASSEMBLY:MASTER CYLINDER

060000 ENGINE AND ENGINE COOLING

130000 VISIBILITY

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

135200 VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot

070000 FUEL SYSTEM, GASOLINE

Diesel Injector Freezing This bulletin involves installing a insulator over the Diesel Exhaust Fluid (DEF) injector. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may f

080000 FUEL SYSTEM, DIESEL

120000 EXTERIOR LIGHTING

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

110000 ELECTRICAL SYSTEM

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

100000 POWER TRAIN

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle, Intermittent Key Not Detected Message

100000 POWER TRAIN

Gear Ratio DTC?s, Transmission Shift Concerns, Does Not Shift At Times, Shudders

100000 POWER TRAIN

Transmission Kit with Torque Converter 1. All Promaster (VF) 3.6L/62TE equipped vehicles. If the transmission bracket to the transmission case fasteners are removed during servicing, the fasteners (Part Number 06511385A$) are one-time usag

130000 VISIBILITY

Outside Power Fold Rearview Mirror Appears Loose Or Shakes

130000 VISIBILITY

Outside Power Fold Rearview Mirror Appears Loose Or Shakes

030000 BRAKES (PWS)

PLATE - CLUTCH PRESSURE For 68RFE trans use selective fit pressure plates between the overdrive and reverse clutch packs and hence use all three 52119929A$, 52119930A$, 04799116A$ maintain clearance For 65RFE & 66RFE no selectives for this

030000 BRAKES (PWS)

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

100000 POWER TRAIN

Powertrain diagnostic and system enhancement.

100000 POWER TRAIN

Powertrain diagnostic and system enhancement.

061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

Some Features Of Newly Installed 68509716AB Radio Not Available

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Some Features Of Newly Installed 68509716AB Radio Not Available

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Some Features Of Newly Installed 68509716AB Radio Not Available

110000 ELECTRICAL SYSTEM

Some Features Of Newly Installed 68509716AB Radio Not Available

070000 FUEL SYSTEM, GASOLINE

External Fuel Pump Relay Kit Now Available

070000 FUEL SYSTEM, GASOLINE

Intelligent Power Distribution Center If the PDC requires replacement due to a failed internal fuel pump relay, the relay can now be serviced as a separate component. Please use relay replacement KIT part number: 68510768A$.

116000 ELECTRICAL SYSTEM:IGNITION

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

980000 UNKNOWN OR OTHER

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

110000 ELECTRICAL SYSTEM

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

060000 ENGINE (PWS)

No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

6.7L New Oil Usage Information This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2019 and newer HD Trucks. The following information is intended to eliminate confusion.

980000 UNKNOWN OR OTHER

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

These SKUs are Trailer Brake Control Modules. The customer communication requested return of unsold inventory due to an internal software issue. The internal software issue leads to a fault code for lack of communication with the Trailer

210000 TRAILER HITCHES

114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

110000 ELECTRICAL SYSTEM

CONDENSER, Air Conditioning CONDITION 1: If it is determined that the A/C compressor does not engage due to a refrigerant leak at the receiver/drier plug on the A/C condenser, order the receiver/drier plug kit P/N 68447796A$ and follow the

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

110000 ELECTRICAL SYSTEM

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

110000 ELECTRICAL SYSTEM

118430 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP

Blind Spot Or Park Assist Warnings, False Activation

118530 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:WARNING

Blind Spot Or Park Assist Warnings, False Activation

273000 LANE DEPARTURE: BLIND SPOT DETECTION

Blind Spot Or Park Assist Warnings, False Activation

350000 EQUIPMENT

Turbocharger vs Turbocharger Actuator Replacement

061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

Turbocharger vs Turbocharger Actuator Replacement

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

Turbocharger vs Turbocharger Actuator Replacement

Showing 100 of 729 bulletins.

NHTSA Safety Investigations, RAM 2500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2017

Loss of Brake Performance

The Office of Defects Investigation (ODI) opened this investigation on November 28, 2022, after receiving 134 reports from consumers alleging an intermittent or permanent loss of braking performance in certain 2017-2018 Ram 2500-3500 pickup trucks manufactured by Fiat Chrysler Automobiles (FCA). The... alleged failures continued to occur at a steady rate across both models, at all speeds, with limited detectability. Consumers complained that the Anti-lock Braking System (ABS) warning light illuminated on their vehicles. The ABS module works in conjunction with the Hydraulic Control Unit (HCU), an electromechanical device that controls hydraulic pressure to the individual wheel brake assemblies, to manage braking forces during emergency stops. During this investigation, ODI received over 2,500 consumer complaints concerning ABS or HCU warning lights that illuminated on the dashboards of their vehicles. Many consumers described also having trouble with cruise control, traction control, or electronic stability control. Of the complaints received, over 50% mentioned that the ABS or HCU warning light was intermittent in nature. ODI learned that in January 2021, FCA was aware of a problem with the ABS pump motors on the subject vehicles. FCA had been working with the supplier, ZF, on an issue concerning swelling of the brushes inside the motor. According to a briefing given by ZF to FCA on January 15, 2021, the ABS, electronic stability control (ESC), traction control system (TSC) and other functions utilizing the motor would be disabled in the event of a problem with an ABS pump motor. ZF also informed FCA that Slip Control would be inhibited with the driver warning lamp illuminated, base braking would not be affected, and FMVSS stopping distance requirements would still be met. In order to better understand the potential consequences of the brushes swelling and the disablement of the ABS, ESC, TSC and other functions, ODI requested that NHTSA's Vehicle Research and Test Center (VRTC) conduct testing on a subject vehicle with a faulty pump motor installed. During the testing, VRTC found that as the brushes started to swell in the motor, the warning lamp could illuminate intermittently, causing confusion to drivers. Although the warning light illuminated intermittently, VRTC discovered that the pump was not working properly regardless of the warning light status. In this condition drivers might think that their vehicle is operating normally when the warning light is off, but instead, the ABS, ESC, TSC and other functions supported by the pump will not work. Following a series of meetings with FCA to demonstrate the findings ofVRTC's testing, FCA conducted an internal review and on November 27, 2024, FCA submitted safety recalls 24V-896 and 24E-100. In view of the recalls being conducted by FCA, ODI has closed this Preliminary Evaluation. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2019

High pressure fuel pump failure

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turb... odiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094 on the subject population, identifying an `internally failed component? of the high pressure fuel pump equipped on the 6.7L Cummins Turbodiesel engine that introduced debris into the fuel system potentially causing fuel starvation and consequently an unexpected loss of motive power. Discussions with FCA identified the high pressure fuel pump equipped on these vehicles as the Bosch-supplied CP4. On December 16, 2021, Bosch filed recall 21E-101, stating the pump failure was a consequence of a manufacturer application-specific fuel system design.NHTSA subsequently identified recall 21V-586 involving loss of motive power due to failed CP4 fuel pumps on certain BMW vehicles.As a result of having received multiple recalls related to a common component, from two separate vehicle manufacturers, NHTSA?s focus shifted to determine if the related defect allegation was limited in scope to the recalled population. In early 2022, information request letters were sent to FCA and BMW to determine the root cause and consequentially identify the proper scope of potentially defective vehicles. After ODI received their information request response, FCA filed recalls 22V-406, 22E-048, 22V-767, and 22E-087. During review of information request response materials, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA or BMW. On March 17, 2023, this Preliminary Evaluation was upgraded to an Engineering Analysis (EA23-001), expanding the scope to include the Tier-one supplier and any manufacturer who equipped or installed similar high pressure fuel pumps subject to the failures observed in the recall population.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11448163, 11458918, 11460558Read more

EA, Closed , Model Year: 2014

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA). The drag link failures were found to be due... to a safety defect with the steering linkage where the drag link adjustable connector (used to adjust the steering system), held in position by two opposing jam nuts, can loosen. The loosening of this part can lead to wear and deterioration of the threads and eventual separation of the drag link, causing loss of steering. During the course of PE18016, it was found that two styles of drag link were used by FCA on the subject vehicles. The subject vehicles consist of two drivetrain types including four-wheel drive (4WD) and two-wheel drive (2WD). The 4WD and 2WD trucks used drag links of differing design but both incorporated the same threaded connector. In January 2019 FCA issued recall 19V-021 to address a potential loss of steering control in certain Model Year (MY) 2013-2018 4WD RAM 2500 and 3500 trucks. The trucks using the 2WD style drag link were not included in the scope of recall 19V-021. ODI upgraded PE18016 to an Engineering Analysis EA19004 on December 12, 2019. The purpose of EA19004 was to investigate if the root cause of the safety defect addressed by recall 19V-201 also affected the 2WD trucks and evaluate FCA’s rationale for not including them. ODI also monitored incoming consumer complaints regarding the remedy associated with 19V-021 and evaluated the suitability and long-term effectiveness of the prescribed repair. In the Defect Information Report submitted for recall 19V-021, FCA stated that the outboard jam nut could loosen and result in damage to the threading of the steering drag link connector. This could cause a separation in the drag link resulting in a loss of steering control. FCA determined that only the 4WD style drag link was affected and did not recall trucks with the 2WD style drag link due to design differences that made it unsusceptible to this failure mode. The repair remedy called for the steering coupler to be tightened to the proper torque prior to the jam nut being spot welded to the coupler body. If the coupler has already become detached or correct torque cannot be obtained, the drag link is to be replaced with an updated unit that went into production on the MY2019 RAM trucks.This updated unit uses a clamp to secure the coupler in place of the jam nuts used on original style components. In order to determine if the 2WD drag link was susceptible to the same defect found on the 4WD vehicles, ODI requested that our Vehicle Research and Test Center (VRTC) conduct testing on both RAM 2500 4WD and 2WD trucks. This testing was to determine operating conditions that might lead to loosened jam nuts of the recalled 4WD design and recreate these conditions on the 2WD vehicles to discover whether the 2WD design would also experience the loosening defect. Results from VRTC’s dynamic testing indicated that when the jam nuts are significantly under-torqued, they may loosen further from regular vehicle operation on the 4WD vehicles. Further, VRTC testing does not refute FCA’s assertion that the failure mechanism does not exist in the 2WD steering system. At the time of this closing resume, ODI has only received two allegations of drag link separation on 2WDvehicles.Neither could be validated as resulting from loose jam nuts. Since the release of recall 19V-021 ODI has received consumer complaints regarding the appearance of the spot weld applied to the defective drag link and the inability to have the steering properly aligned after welding of the jam nut. In September 2023, FCA provided owners with a supplemental Vehicle Alignment Clarification notification that provided information on an updated alignment procedure. Regarding the spot weld remedy used on the 4WD vehicles, ODI is concerned about the remedy in that during an alignment by a non-dealer repair facility, the spot weld might not be replaced after the alignment. To date there is no complaint trend of post alignment drag link separations, weld failures or other safety related incidents on remedied vehicles. This investigation is being closed with no further action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.Read more

PE, Closed , Model Year: 2013

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering... linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4 style equipped vehicles that experienced, or may have experienced loosening of one or more coupler jam nuts. On January 25, 2019, FCA submitted a Defect Information Report (DIR) initiating NHTSA Recall No. 19V-021. In its DIR, FCA stated that the outboard jam nut in certain MY 2013-2018 Ram 2500 and 3500 could loosen potentially resulting in damage to the coupler and/or drag link threading allowing one end of the drag link to separate. The DIR notes that drag link separation results in loss of steering control, which in turn can cause a crash without warning. FCA's DIR did not identify a root cause for the defect, however it posits that an improperly torqued outboard jam nut could loosen, and with long-term vehicle use, cause damage to the outer link bar and/or coupler threads due to relative motion between the two components. The scope of Recall 19V-021 included vehicles with the 4x4 style drag link only. Also discussed in its IR response, FCA noted that the 4x2 style drag link contains a design difference (the outboard portion of the drag link is straight while the 4x4 style contains a bend) which it suggests may result in differences in the mechanical (bending) loads presented at the coupler and jam nut interface. Moreover, the DIR states that While root cause of the 4x4 style defect has not been established, FCA US believes that bending loads on the drag link is, at least, a causal contributing factor. FCA notes it did not identify any reports alleging 4x2 style separation as well as only three reports of loosening of jam nuts, two of which resulted in loosening that provided obvious warning to the vehicle operator, indicating a different failure mode.NHTSA is upgrading this investigation to Engineering Analysis (EA) 19-004 in order to continue to monitor the subject 4x2 style vehicles for evidence of field failures. Additionally, in conjunction with NHTSA's Vehicle Research and Test Center, ODI intends to more thoroughly study potential root cause(s) of the 4x4 style defect mechanism, and if identified, will seek to determine if the 4x2 drag link is susceptible to the same mechanism(s). NHTSA will also evaluate the long-term suitability of the recallRead more

RAM 2500 - All Years Overview

Complete safety history for the RAM 2500 across all model years (2009, 2026).

155 Total Recalls

7,607 Total Complaints

4 Investigations

342 Reported Crashes

137 Reported Fires

5 Reported Deaths

RAM 2500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	6	31	View
2025	6	96	View
2024	5	76	View
2023	8	63	View
2022	12	264	View
2021	8	154	View
2020	10	229	View
2019	12	264	View
2018	10	3,699	View
2017	12	1,001	View
2016	14	367	View
2015	15	286	View
2014	16	483	View
2013 (current)	16	273
2010	4	309	View
2009	1	12	View

Other RAM Models

Model	Recalls	Complaints
3500	357	3,389	View
1500	324	16,135	View
PROMASTER	176	777	View
5500	163	198	View
4500	162	64	View
PROMASTER CITY	46	139	View
C/V TRADESMAN	5	14	View
3500 CAB CHASSIS	2	4	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2013 RAM 2500

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2013 RAM 2500

Safety Technology

Technical Service Bulletins, 2013 RAM 2500

Most Affected Components

NHTSA Safety Investigations, RAM 2500

RAM 2500 - All Years Overview

RAM 2500 - Year by Year

Other RAM Models