2018 RAM 2500 Recalls, Complaints & Safety

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 83C, 91C, and 92C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.

1,761 vehicles affected

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

1,761 vehicles affected

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

1,761 vehicles affected

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

1,761 vehicles affected

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Remedy: Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

6,066 vehicles affected

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

6,066 vehicles affected

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fail.

Remedy: Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a future date, anticipated July 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is C4B.

317,630 vehicles affected

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

Remedy: Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this recall is V44. Note: 2015-2017 MY Ram 1500 pickup trucks with truck beds other than 8 foot, are currently covered under NHTSA recall 18V-486 for this issue.

1,103,209 vehicles affected

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Remedy: Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V06.

795,575 vehicles affected

STEERING:LINKAGES

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

Remedy: Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

847 vehicles affected

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Remedy: Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

1,837 vehicles affected

ELECTRICAL SYSTEM:SOFTWARE

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Remedy: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

4,815,661 vehicles affected

VEHICLE SPEED CONTROL:CRUISE CONTROL

4,815,661 vehicles affected

ELECTRICAL SYSTEM:WIRING

4,815,661 vehicles affected

POWER TRAIN:AUTOMATIC TRANSMISSION

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.

Remedy: Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U11.

180,462 vehicles affected

EQUIPMENT

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Remedy: Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.

61,791 vehicles affected

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC). However, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and the vehicle failed to respond as intended. The contact stated that the vehicle felt like it was sliding, and the braking distance was extended. The contact stated that on a separate occasion, the cruise control failed to function as intended. In addition, the remote start-up could start the vehicle, and the vehicle unexpectedly turned off. The ABS, traction control, and engine warning lights were illuminated while driving. The local dealer was contacted and confirmed that the part for the repair was not yet available. The dealer informed the contact that the heater grid had failed and advised the contact not to drive the vehicle. The contact stated that the vehicle was not driven daily due to safety concerns. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 34,000.

Have waited for one year plus to get part replaced for NHTA recall #24V-896. ABS/ESC/ Traction control module. Dealerships say part is not available and to wait. In my opinion this is a safety hazard.

I am still waiting on them to complete the recall for a safety issue related to the HBU. The recall number is 24V-896 and has been open for 18 months with no effort to replace the unit.

The contact owns a 2018 Ram 2500. The contact stated that while attempting to tow a trailer, the electronic braking system became inoperable with the ABS, ESC, and EBS warning lights illuminated. The contact stated that the electric braking system failed to function properly while towing, preventing the trailer brakes from operating as needed. Additionally, the cruise control feature was inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the parts for the recall repair were not yet available. The vehicle was taken to several dealers but was not diagnosed or repaired. The dealers confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 130,121.

The Abs light came on a couple of days before the accident happened.Then light would turn off after awhile but would re appear when truck was driving for a few minutes. My boyfriend was driving to work when he applied the brakes and truck slid into the pole during the winter .Truck was towed and fixed at auto shop. No one was hurt just damaged my truck completely in the front. When I got a letter for a recall on the abs that’s when I took in to the dealership and got that issue fixed. There was one other light that was coming on after the accident but the dealership fixed that issue as well since it was part of the recall.

Crash

MANUFACTURER HAS NOT YET SUPPLIED NOR COME UP WITH A REMEDY TO REPAIR RE-CALL NTSBA 24V-896 / MANUFACTURER RE-CALL C4B. I PULL A FIFTH WHEEL TRAILER WITH GRANDCHILDERN RIDING OIN THE VENHICLE WITH US WE DONT WANT A FAILURE. WE RELUNCTALLY DO NOT DRIVE THE VEHICLE WHICH ONLY HAS 44000 MILES ON IT NOW HOWEVER WE NEED TO UTILIZE THIS VEHICLE FOR WHICH IT WAS INTENDED. PLEASE HELP.

The contact owns a 2018 Ram 2500. The contact stated that the ABS and traction control warning lights were activated and deactivated several times. There was an abnormal dinging sound coming from the vehicle. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The local dealer was contacted and confirmed that parts were on backorder. The contact called another local dealer Brunswick Chrysler Jeep Dodge RAM Service & Parts Center / Brunswick Mazda Parts (3031 Center Rd A, Brunswick, OH 44212); and it was confirmed that the parts were on backorder, and the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 40,000.

The brake hydraulic control unit ("HCU") is failing. I have been dealing with intermittent ABS loss for well over a year. It will consistently flash/alarm during most daily drives with the worst being when on long highway drives and am unable to use cruise control because of this issue. Also, it is a huge safety issue not knowing if the ABS system will function as it is supposed to putting my families lives and the lives of those around me in grave danger. Yes, I have spoken with my local dealership where I purchased the vehicle and with FCA directly and everyone tells me to wait longer. This is completely unacceptable and unsafe for FCA to be allowed to keep this vehicles on the road knowing that there is a safety issue that they seem unwilling to fix.

Open Recall – Brake/ABS System – No Remedy Available & Active Safety Issue I am reporting a safety concern regarding my 2018 Ram 2500 truck that currently has an open recall affecting the braking/ABS system. My vehicle is actively experiencing warning indicators, including ABS/brake system alerts and constant audible warnings while driving. This indicates the system is not functioning as designed. I have been informed by the dealership that parts are not yet available to complete the recall repair. Despite this being an active safety-related issue, no temporary repair, workaround, or alternative solution has been provided. I am continuing to operate a vehicle with a known defect that affects braking performance and safety systems. This situation creates a significant safety concern, as the ABS system may be disabled, increasing the risk during emergency braking or adverse road conditions. Vehicle: 2018 Ram 2500 Issue: ABS/Brake system warning active, constant alert/dinging Recall: Open, no parts available Dealer response: Unable to repair due to lack of parts I am requesting immediate assistance, a temporary repair or safe alternative.

Was towing with my 2018 Ram 2500 ... truck ABS failed to engage under emergency stopping narrowly missing stopped car in front of me... truck took substantially longer to stop and brakes locked up... There is an outstanding recall on this but RAM says parts are not available... there appear to be in excess of 317,000 large heavy duty Ram trucks on the road, probably most towing heavy loads, with failing ABS and Hydraulic Control Units (HCU). At what point will Ram be made to actually fix the problem and make parts available to their service dealers versus just ignoring the issue??? Now the truck has permanent ABS light on but no parts from Ram to fix???

The contact's brother owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his brother was driving at an undisclosed speed, the ABS warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 43,000.

abs and traction control not working due to a recall with no parts available causing my truck to not stop correctly the dealership where i got the truck will not do anything about it and just keep telling me there are no parts available and thats there is nothing they can do about it

The contact owns a 2018 Ram 2500. The contact stated that while driving at 40-45 MPH, the brakes and steering became inoperable, causing him to crash into an unknown vehicle. The air bags in the other vehicle did deploy. There were no reported injuries, air bag deployments, or fire for the contact's vehicle. A police report was filed. The traction control and ABS warning lights illuminated. The local dealer was contacted, where it was diagnosed that the failure was related to the HCU and ABS control unit/NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The parts were backordered, and the vehicle was not repaired. The manufacturer was not notified. The failure mileage was approximately 90,598.

Crash

Brakes

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that the message "Caution! - Service Brakes Immediately" was displayed with an audible tone. Additionally, the traction control feature failed to operate as needed occasionally. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact stated while driving at an undisclosed speed or while starting the vehicle, the ABS and ESC warning lights unexpectedly illuminated. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer where it was diagnosed with HCU failure. The contact stated that the HCU needed to be replaced. The vehicle was not repaired. The dealer confirmed that parts were not yet available and referred the contact to the NHTSA Hotline for assistance. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 107,814.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS warning light, traction control system warning light, and other unknown warning lights were intermittently illuminated, causing the cruise control mode to become inoperable. The message to service the electronic braking system was displayed. The vehicle was taken to a local dealer and to several unknown dealers, where the contact was informed that the vehicle could not be repaired because the part for the recall repair was not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 20,000.

ABS HCU recall has not been rectified. This recall is now over 15 months old, and the problem has been known for over 3 years (see class action lawsuit) without a foreseeable remedy. This results in a major safety issue and driving performance issue not being addressed and there is apparently no regulatory movement to force a solution. At this point, FCA and NHTSA need to institute a vehicle buyback program to enable owners trapped with unusable/inoperable/non-saleable vehicles to move on and be reimbursed for this lack of action.

The contact owns a 2018 Ram 2500 equipped with Michelin Tires, Tire Line: LTX MS2, Tire Size: 245/75/R17, DOT Number: [XXX]. The contact stated that while driving at an undisclosed speed, the low-pressure tire warning light illuminated, indicating that the passenger’s side rear tire pressure was low. The contact pulled over and inflated the rear passenger’s side tire, but the warning light illuminated again days later. The vehicle was then taken for an oil change at dealer, and a slow leak was found on the side of the tire. The tire was not replaced by the dealer. The vehicle was taken to where the tires were purchased, and it was diagnosed that there was a slow leak through the sidewall of the passenger’s side rear tire, and the tire could not be repaired. The tire was replaced. The manufacturer was notified of the failure, and the contact was advised to return to the store for the tire to be evaluated. The failure mileage was approximately 57,414. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Recently, I experienced a dangerous incident that I believe is directly related to this unresolved recall. While driving my vehicle and towing my RV, I attempted to stop at a red light and experienced what can only be described as brake failure. The vehicle did not respond as expected when braking, and I was pushed through the intersection because I had little to no braking capability. This situation nearly resulted in a serious collision. Fortunately, I was able to avoid a collision. I was first notified of this recall nearly two years ago. Since that time, I have attempted approximately eight to nine times to contact my dealership to obtain the necessary repair or an appropriate remedy. Despite these repeated attempts, the recall has not been resolved.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that while driving at various speeds, the message "Service ABS lock and ABS System" was displayed. Several unknown warning lights were illuminated. The vehicle was taken to a local dealer on several occasions; however, the diagnosis and repairs were not available. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000.

Drove the vehicle & during the trip the warning bell for the brake system continued to go off every minute or so. As we were coming down a hill that required braking, only 1 wheel would brake & the others failed to stop causing the 1 that worked to get extremely hot. It became difficult to stop by the time we reached the bottom of the hill. We no longer drive this truck due to safety issue.

Started having abs and brake warning lights in 2023. Took to dealer where vehicle was purchased to find out the abs module and something else was bad. After a year I still had not gotten parts. In 2024 a recall was issued on said parts. As of 2026 parts are still not available. The vehicle manufacturer will not do anything to remedy the issue.

A recall notice was issued on November 27, 2024, regarding a faulty hydraulic brake control unit (HBU) in my 2018 Ram 2500. It has now been over a year since the recall was announced, and there is still no remedy available to replace the unit. Currently, both the ABS and Traction Control service lights are illuminated on the dashboard. When I contacted my service department, I was informed that no action can be taken until an official remedy is established. Could you please advise how much longer owners should expect to wait for this issue to be resolved? Given that more than a year has passed since the recall was issued, I would have expected a corrective solution to be available by now. Thank you for your time and assistance.

See attached document for complaint. I have a low mileage RAM 2500 Tradesman Pickup. Many months have elapsed since the original recall notice and I didn’t drive the truck for a time period. It now seems that the repair is taking an unreasonable amount of time. Your attention to this issue will be appreciated.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights were illuminated. In addition, the contact stated that the ABS was inoperable. The vehicle was taken to the dealer, where it was diagnosed with ABS Module failure. The contact was informed that the ABS module needed to be replaced. The vehicle was not repaired. The contact was informed that the parts were unavailable. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes Hydraulic); however, the part was unavailable for the recall repair. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 40,000.

Subject: Safety Defect / Recall Not Properly Completed – 2018 Ram 2500 Steering Drag Link Vehicle: 2018 Ram 2500 VIN: [XXX] Recall Campaign: 19V‑021 / V06 – Steering Drag Link Jam Nut Complaint Description: I am filing a safety complaint regarding a potential unresolved defect on my 2018 Ram 2500. This vehicle was included in Recall 19V‑021 / V06, issued to address a safety issue where the steering drag link jam nut may loosen, potentially resulting in loss of steering control. The dealership claimed that the recall was performed on my truck. However, upon inspection, I have observed the following: 1.The jam nut on the outboard drag link is completely smooth with no tack weld, and it spins freely by hand. 2.The drag link steering arm has snapped completely in half. This failure occurred while driving at low speed (~30–35 mph) and could have caused a serious accident or fatality. 3.The installed components appear to be the original, pre-recall parts, not the upgraded or properly repaired components required by the recall. Due to these observations, it is clear that the recall repair was either not performed or performed incorrectly. This poses an immediate and serious safety risk. I request that NHTSA investigate this matter to ensure that my vehicle and others like it receive proper recall repairs, and to hold the manufacturer accountable for reporting and completing recall repairs accurately. I have photographs of the failed component and the jam nut condition available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

This recall has no parts issued in well over a year the safety of the vehicle is a worry to my family and the dinging of the bell the whole time your driving as well as no use of the cruise control is an uncomfortable situation we would like this resolved.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control and ABS warning lights illuminated, and an audible chime sounded every time the vehicle drove over a bump in the roadway. Additionally, the cruise control system failed to function as needed. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 122,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that while driving approximately 40 MPH, the "Service ABS " message was displayed with a continuous dinging sound, and the traction control warning light was illuminated. The vehicle was taken to a dealer, where it was diagnosed with a HECU failure. The contact was informed that the HECU needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 56,207.

My vehicle is under an active recall C4B/NHTSA 24V-896. This recall was issued on Nov 27, 2024. According to the manufacturer there is no repair part available as of today Mar9, 2026. That is completely unacceptable. My ABS system has been compromised for 2 years now. I have been driving with an ABS system that has failed and poses a great risk. Since this recall was issued 15 months have gone by. I find it implausible that the manufacturer has not been able to engineer a remedy for this. They are leaving a huge risk on the road. They should not be allowed to let this much time elapse. If they can not come up with a repair then they should be replacing my vehicle. I would like to know what the NHTSA is doing about this situation.

The contact owns a 2018 Ram 2500. The contact stated while operating the vehicle, the instrument cluster intermittently displayed “Service Electronic Stability Control (ESC)” and “Service ABS”. Additionally, the “Service Electronic Module” was displayed. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 30,000.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, several warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed with ABS failure. The contact was informed that the ABS needed to be replaced. The vehicle was not repaired. The contact was informed that the failure was a known failure with similar vehicles. The contact later received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer several times; however, the contact was informed that the part was not yet available. The contact stated that the vehicle was unsafe to drive for long distances because of a persistent failure. The manufacturer was made aware of the failure. Additionally, the contact was informed that the dealer could repair the vehicle if the contact paid out of pocket for the repair. The failure mileage was approximately 96,000.

Transmission failure at 125,000 miles. Vehicle has been used minimally for towing. Mainly highway driving. Looking at a $10,000 repair bill.

I received a recall notice (C4B/NHTSA 24V-896) and since the parts weren't available at the time, registered at recalls.mopar.com on 4/1/2025 for notification once the parts become available. It's now almost a year later and I still haven't received a notification about the parts being available. I've also contacted my dealer several times to check with them as well, but they say the parts still aren't available yet. The back of the recall notification mentions submitting a complaint if the dealer fails or is unable to remedy this defect within a reasonable time, so I think this fits that definition and I'm submitting this complaint.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated, and the message "Service Electronic Hydraulic Control Unit" was displayed, with an audible sound. The vehicle was taken to the dealer, where it was diagnosed, and determined that the failure was related to the recall. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

Recall has been out there for a year and a half with no remedy. Unsure if our vehicle is safe to drive. When we do drive, the alarms on the dash go off constantly.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and local dealer were not made aware of the issue. The contact had not experienced a failure related to the recall; however, the 4WD option was inoperable. The vehicle was not repaired. The failure mileage was unknown.

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the traction control and the 4WD features were inoperable. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 120,000.

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was unavailable. The contact stated that the parts for the recall repair had been unavailable for almost two years. In addition, the vehicle had not been driven since the recall notification was received. The dealer was contacted, and the contact was informed that the parts were not available. The manufacturer was contacted, and the contact was informed that the parts were not available. The contact had not experienced a failure.