2018 RAM 2500

10 recalls, 3,699 complaints - 566 TSBs

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2018 Ram 1500, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Consequence

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Remedy

Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 83C, 91C, and 92C. Vehicle Identification Numbers (VINs) invol... Read more

1,761 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Consequence

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

Remedy

Dealers will replace one or both side curtain air bags, as necessary, free of charge. Owner notification letters were mailed February 13, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's numbers for this recall are 05C, 09C, and 10C.

6,066 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Ram 2500 Pickup, Ram 3500 Pickup, 3500 Cab Chassis, 4500 and 5500 Cab Chassis vehicles. The hydraulic control unit (HCU) may fail, which can cause the anti-lock brake (ABS), electronic stability control (ESC), and traction control systems to fai... Read more

Consequence

A loss of anti-lock brakes, electronic stability control, or traction control can increase the risk of a crash.

Remedy

Dealers will replace the brake HCU, or replace the HCU motor, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed January 9, 2025. Some owner notification letters were mailed January 9, 2025. The remaining owner notification letters will be mailed at a f... Read more

317,630 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Defect Description

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power ... Read more

Consequence

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

Remedy

Chrysler will notify owners, and dealers will repair the tailgate latch, free of charge. The recall began May 23, 2019. Chrysler is expected to notify owners of the expanded population on October 18, 2019. Owners may contact FCA US customer service at 1-800-853-1403. FCA US's number for this rec... Read more

1,103,209 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

STEERING:LINKAGES:DRAG:LINK:CONNECTION

Defect Description

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

Consequence

A drag link separation can cause a loss of steering control, increasing the risk of crash.

Remedy

Chrysler will notify owners, and dealers will check the steering linkage jam nut tightness, replacing the drag link assembly or welding the nut to the adjuster sleeve, free of charge. The recall began March 22, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's numbe... Read more

795,575 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

STEERING:LINKAGES

Defect Description

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering k... Read more

Consequence

The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

Remedy

Streetcar will notify owners and dealers will inspect and install a new steering knuckle, free of charge. The recall began December 3, 2018. Owners may contact AEV customer service at 1-248-926-0256, extension 500.

847 vehicles affected

Manufacturer: Streetcar ORV LLC

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, ... Read more

Consequence

A loss of image in the rearview camera while backing up can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the rearview mirror, free of charge. The recall began August 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U56.

1,837 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:WIRING

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler... Read more

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise... Read more

4,815,661 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Chrysler (FCA US LLC) is recalling certain 2017-2018 RAM 1500, 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Sh... Read more

Consequence

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

Remedy

Chrysler will notify owners and dealers will update the Body Control Module software. Dealers will also test the BTSI operation, replacing the solenoid as necessary. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this rec... Read more

180,462 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more

61,791 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

3,699 total complaints 167 crashes 64 fires 154 injuries 3 deaths

Top Reported Components

Component	Complaints
ENGINE	494
ELECTRICAL SYSTEM	464
SERVICE BRAKES	390
POWER TRAIN	307
UNKNOWN OR OTHER	305
STEERING	247
FUEL/PROPULSION SYSTEM	154
AIR BAGS	138
VEHICLE SPEED CONTROL	114
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	80

Incident date: Jul 1, 2026

The vehicle has experienced repeated failures of the variable geometry turbocharger (VGT) electronic actuator. The actuator intermittently fails to move the turbo vanes to their commanded position, resulting in fault codes related to turbocharger performance and actuator position. The failed actuato... Read more

Incident date: Jul 1, 2026

Incident date: Jul 9, 2026

The contact owns a 2018 Ram 2500. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the parts were not available. The contact stated th... Read more

Incident date: Aug 14, 2024

Vehicle has not has cruise control, abs, traction/stability control for over 2 years. No traction control or stability in the winter is horrible. Not being able to control speed when traveling is inconvenient. The warning lamps illuminated and went away for weeks. Then randomly just stayed illumina... Read more

Incident date: Aug 14, 2024

Incident date: Oct 16, 2024

After driving my vehicle it begins to hold pressure on the brakes causing it to come to a stop leaving the vehicle inoperable. This issue has been ongoing for nearly 2 years.

Incident date: Nov 24, 2024

The contact owns a 2018 Ram 2500. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulics); however, the part to complete the recall repair was unavailable. The contact stated that while driving at an undisclosed speed, the vehicle nearly became uncontrolla... Read more

Incident date: Jul 8, 2024

The contact owns a 2018 Ram 2500. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to complete the recall repair was unavailable. The contact stated that while driving and applying the brakes, the brakes would stutter before coming... Read more

Incident date: Jul 5, 2026

My 2018 Ram 2500 has been experiencing a message about servicing the electronic braking system and it is causing issues with my entire truck. When the issue arises, my automatic running boards will constantly work up and down without the truck even being on, I am having a constant message popping up... Read more

Incident date: Jul 15, 2021

The contact owns a 2018 Ram 2500. The contact received a recall notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available.The contact stated while driving at an undisclosed speed, the ABS warning light illuminated. ... Read more

Incident date: Jul 5, 2026

Incident date: Jan 2, 2025

Vehicle is unsafe to drive due to the loss of ABS and traction control. The constant dinging of the warning is very distracting. Stellantis, Ram Trucks, and local dealers do not seem to care that this has been an ongoing issue for over a year and still do not have any parts for the recall.

Incident date: Nov 24, 2024

The contact owns a 2018 Ram 2500. The contact stated that the ABS warning light was illuminated. The contact received notification for NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the remedy part was unavailable, preventing the local dealer from completing the repair. The c... Read more

Incident date: Jan 2, 2025

Incident date: Jun 26, 2026

Abs and traction light come on and off causing the ding on the dash to happen more than a seatbelt warning. Loss of traction control in rain. Loss of abs while towing. Its a safety concern while driving and an annoyance. How is there no fix yet after over 2 years.

Incident date: Jul 2, 2024

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not available. The contact stated that the ma... Read more

Incident date: Jan 1, 2025

The contact owns a 2018 Ram 2500. The contact stated that while driving at undisclosed speeds, there was a bell-sounding alert coming from the vehicle and several unknown warning lights illuminated. The messages Traction Control, ESC, and Cruise Control Offline were displayed. The contact received n... Read more

Incident date: Jan 1, 2025

Incident date: Nov 27, 2024

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The... Read more

Incident date: May 29, 2024

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, there was an abnormal dinging sound coming from the vehicle. Additionally, while the cruise control was activated, the cruise control feature intermittently became inoperable. The ABS warning light and a... Read more

Incident date: Oct 15, 2025

The contact owns a 2018 Ram 2500. The contact stated that while driving at an undisclosed speed, the ABS failure warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with ABS module failure. The contact was informed that the ABS module needed to be replaced. The veh... Read more

Incident date: Nov 27, 2024

ABS Recall since November 2024. NHTSA has done nothing! Ram needs to establish a Repurchase/Replacement program now!

Incident date: Nov 27, 2024

ABS Recall since November 2024. NHTSA has done nothing! Ram needs to establish a Repurchase/Replacement program now!

Incident date: Dec 31, 2024

The ABS/HCU module failed. There is recall but no fix. There are no aftermarket parts available. This has been 2 years . I cannot use 4 wheel drive or cruise control. I cannot trade the truck in. Help I am stuck with no recourse. This is a safety Issue!

Incident date: Dec 31, 2024

Incident date: May 12, 2026

I purchased this vehicle a month and a half ago from Max Motors in Belton Missouri. I was not aware of the recall until I signed the paperwork. At the time the ABS system for open recall C4B. This issue has not been remedied for almost 3 years due to “part shortage”. My ABS system has not comple... Read more

Incident date: May 28, 2026

Ram (Stellantis) has had a antilock brake recall going for more than 2 years. No parts are available. The recall documentation on this website says that braking could fail causing an accident. My truck is included in the recall. The dealer and Ram say it is ok to drive. The dashboard board ligh... Read more

Incident date: Jun 26, 2024

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated... Read more

Incident date: May 27, 2024

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai... Read more

Incident date: Jun 22, 2026

The contact owns a 2018 Ram 2500. The contact stated that while driving 60 MPH, the ABS warning light illuminated, and the brakes seized. The contact was unaware if it was the front or rear brakes that had seized. A dealer was contacted. The vehicle was taken to the dealer and was diagnosed with ABS... Read more

Incident date: Jun 22, 2025

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS and traction control warning lights were illuminated. The dealer was c... Read more

Incident date: Jun 9, 2021

2018 Ram 2500 Tradesmen 6.7 liter diesel. My ABS hydraulic control unit failed at 41000 miles. I paid over $1400 to have a new HCU installed. It failed again at 82000 miles. In Nov 2024, NHTSA Recall Number 24V-896 was issued. 2 years later I am now at 109,000 miles and there still is not a... Read more

Incident date: Jun 7, 2026

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the ABS, the trailer brakes, the speedometer, the odometer, and the fuel gauge... Read more

Incident date: Jan 6, 2026

The truck started with a death wobble in the steering. Ball joints,bushing,stabilizer bar replaced front end work was done. Brought to the dealership approx 4 times for the same steering problem. It still has a small wobble pulling to the Rt or left. Steering was very loose but has been tightened up... Read more

Incident date: Jan 5, 2026

I called the dealer to get a safety recall completed. The service manager told me they couldn’t get parts for it (abs hydraulic unit). Then stated that I needed to call Chrysler and order the parts myself.

Incident date: Sep 20, 2023

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated... Read more

Incident date: Jun 15, 2026

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact ... Read more

Incident date: Apr 15, 2026

I experienced a complete loss of hydraulic brake pressure while driving home from work, creating a serious safety hazard. The dealership later confirmed that the failure was caused by the Hydraulic Control Unit (HCU), which is currently under an active recall (C4B). However, the dealership informed... Read more

Incident date: Nov 15, 2024

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the traction control warning light was illuminated, and the message "Electroni... Read more

Incident date: Jun 14, 2026

The ABS system light is on and off and dings all the time. The ABS system has been confirmed by my local dealer who told me at least a year ago that there was a remedy but they werent doing my year of truck yet. I recently called again and was told that I could not get it fixed under the recall bu... Read more

Incident date: Nov 1, 2024

The brake hydraulic control unit recall has been going on for a long time. This renders the truck with no anti-lock brakes. The new replacement part is available on the market but dealers will not make the repair on the 2500 series trucks, only 3500.

Incident date: Feb 1, 2025

High pressure fuel pump failure cost $1400

Incident date: Jun 1, 2026

While driving, our moonroof spontaneously shattered. Is that

Incident date: Oct 18, 2024

My 2020 CR-v hybrid has suddenly lost power on the freeway a total of 4 times in the 6 years I've owned it. It is always at freeway speeds. The flashing engine light appears and the car loses power. After pulling over, turning off the car, and waiting a few minutes, the car can be turned on and d... Read more

Incident date: Jan 1, 2024

I was in start and stop traffic in the left lane of a fast highway. The feature that shuts the battery on and off when starting the car was turned on. Upon trying to move, the battery decided to die and I was stranded in traffic. I needed to get towed out of there and the car needed a jump.

Incident date: Mar 1, 2025

I am filing a formal safety complaint against Camping World for structural equipment overloading, unauthorized safety component manipulation, and willful public safety endangerment. On May 29, the dealer hitched a 37' long trailer to my half ton truck frame. This combination violates critical highwa... Read more

Showing 50 of 3,699 complaints.

NHTSA Safety Ratings, 2018 RAM 2500

2018 Ram 2500 Mega PU/EC 4WD

Category	Rating
Rollover	3 / 5 ★★★☆☆
Rollover Risk	23.7%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2018 RAM 2500

566 manufacturer communications from 299 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	96
110000 ELECTRICAL SYSTEM	52
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	31
060000 ENGINE (PWS)	24
100000 POWER TRAIN	24
060000 ENGINE AND ENGINE COOLING	22
130000 VISIBILITY	21
353000 EQUIPMENT:ELECTRICAL	16

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emission Recall 67A D Truck Engine Calibration

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emission Recall 67A - D Truck Engine Calibration

060000 ENGINE AND ENGINE COOLING

Emission Recall 67A - D Truck Engine Calibration

020000 SUSPENSION

Steering Drag Link If drag link had been welded due to V06 recall repair and there is an alignment concern, prior to drag link replacement ensure that the welded draglink toe setting procedure has been followed first. ~ ~ Service Library

010000 STEERING

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Apple CarPlay Does Not Work Or Not Connecting

980000 UNKNOWN OR OTHER

Apple CarPlay Does Not Work Or Not Connecting

280000 BACK OVER PREVENTION

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software update

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

060000 ENGINE AND ENGINE COOLING

6.7L New Oil Usage Information Incorrect oil used. This bulletin provides information regarding the correct oil grade to use on the 6.7L Cummins used in the 2023 to 2013 HD Trucks. The following information is intended to eliminate confusi

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software Update

110000 ELECTRICAL SYSTEM

Customer Satisfaction Notification ZD7 - Radio Software Update

118000 ELECTRICAL SYSTEM:SOFTWARE

Customer Satisfaction Notification ZD7 - Radio Software Update

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software Update

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

110000 ELECTRICAL SYSTEM

Ambient Air Temperature Missing, Malfunction Indicator Lamp (MIL) Lamp On, Diagnostic Trouble Code (DTC) P0070-15 Ambient Air Temperature Sensor Circuit-Circuit Short to Battery or Open, P0073 Ambient Air Temperature Sensor Circuit High

110000 ELECTRICAL SYSTEM

Ambient Temperature Sensor Servicing.

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

030000 BRAKES (PWS)

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

110000 ELECTRICAL SYSTEM

050000 PARKING BRAKE

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

100000 POWER TRAIN

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

130000 VISIBILITY

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

180000 VEHICLE SPEED CONTROL

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

280000 BACK OVER PREVENTION

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

010000 STEERING

UAS and UCS Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. Mobile Station Integra

110000 ELECTRICAL SYSTEM

200000 WHEELS

280000 BACK OVER PREVENTION

353000 EQUIPMENT:ELECTRICAL

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

120000 EXTERIOR LIGHTING

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

280000 BACK OVER PREVENTION

Malfunction Indicator Lamp (MIL) Illumination. NOx Sensor Diagnostic Trouble Codes (DTCs) Diagnosis Information.

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station I

280000 BACK OVER PREVENTION

010000 STEERING

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to co

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

030000 BRAKES (PWS)

HUB AND BEARING, Brake, Front For issues with front wheel Hub/Bearing growling or humming noise, appearing to leak grease, or with excessive play, please contact FCA Redacted Content before replacing. If no response in 15 minutes, proceed

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

080000 FUEL SYSTEM, DIESEL

Guidelines For The Use Of Alternative Diesel Fuels.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Ambient Temperature Sensor Servicing.

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Ambient Temperature Sensor Servicing.

114700 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES

CONNECTOR Trailer Tow,WIRING Trailer Tow,CONNECTOR 7 Way,WIRING Rear Bumper If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 1

210000 TRAILER HITCHES

162200 STRUCTURE:BODY:BUMPERS

353000 EQUIPMENT:ELECTRICAL

Ambient Temperature Sensor Servicing.

353000 EQUIPMENT:ELECTRICAL

Ambient Temperature Sensor Servicing.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Ambient Temperature Sensor Servicing.

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

980000 UNKNOWN OR OTHER

163200 STRUCTURE:INTERIOR PANELS:DOOR

160000 STRUCTURE

980000 UNKNOWN OR OTHER

COOLER - EGR

061530 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

COOLER - EGR

114000 ELECTRICAL SYSTEM:WIRING

CONNECTOR/WIRING, Trailer Tow If the connector or wiring is physically damaged, burned, melted or corroded, prior to replacing the part, please contact FCA Redacted Content If no response in 15 minutes, proceed with repair. Please send pic

210000 TRAILER HITCHES

280000 BACK OVER PREVENTION

Panasonic VP4R Wi-Fi New Enrollment Pause

353000 EQUIPMENT:ELECTRICAL

Panasonic VP4R Wi-Fi New Enrollment Pause

350000 EQUIPMENT

Panasonic VP4R Wi-Fi New Enrollment Pause

110000 ELECTRICAL SYSTEM

Panasonic VP4R Wi-Fi New Enrollment Pause

210000 TRAILER HITCHES

114000 ELECTRICAL SYSTEM:WIRING

030000 SERVICE BRAKES, HYDRAULIC

Flash: Powertrain Control Module (PCM) Updates This bulletin involves reprogramming the Engine Control Module/Powertrain ControlModule (ECM/PCM) with the latest available software. Customers may experience a Malfunction Indicator Lamp (MI

063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

UAS, UAQ, UCS, UAV, UCV and UCQ Radio Over The Air Software Version Updates

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

070000 FUEL SYSTEM, GASOLINE

100000 POWER TRAIN

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

110000 ELECTRICAL SYSTEM

120000 EXTERIOR LIGHTING

280000 BACK OVER PREVENTION

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

100000 POWER TRAIN

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

980000 UNKNOWN OR OTHER

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

110000 ELECTRICAL SYSTEM

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

No Start, After Flash And Or PCM Replace, DTC P0513 Invalid Skim Key Setting

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

353000 EQUIPMENT:ELECTRICAL

Battery Drain Concern, Dual USB Port Normal Operational Draw, Extended Illumination Or Extended Operation After Key Off

Showing 100 of 566 bulletins.

NHTSA Safety Investigations, RAM 2500

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2017

Loss of Brake Performance

The Office of Defects Investigation (ODI) opened this investigation on November 28, 2022, after receiving 134 reports from consumers alleging an intermittent or permanent loss of braking performance in certain 2017-2018 Ram 2500-3500 pickup trucks manufactured by Fiat Chrysler Automobiles (FCA). The... alleged failures continued to occur at a steady rate across both models, at all speeds, with limited detectability. Consumers complained that the Anti-lock Braking System (ABS) warning light illuminated on their vehicles. The ABS module works in conjunction with the Hydraulic Control Unit (HCU), an electromechanical device that controls hydraulic pressure to the individual wheel brake assemblies, to manage braking forces during emergency stops. During this investigation, ODI received over 2,500 consumer complaints concerning ABS or HCU warning lights that illuminated on the dashboards of their vehicles. Many consumers described also having trouble with cruise control, traction control, or electronic stability control. Of the complaints received, over 50% mentioned that the ABS or HCU warning light was intermittent in nature. ODI learned that in January 2021, FCA was aware of a problem with the ABS pump motors on the subject vehicles. FCA had been working with the supplier, ZF, on an issue concerning swelling of the brushes inside the motor. According to a briefing given by ZF to FCA on January 15, 2021, the ABS, electronic stability control (ESC), traction control system (TSC) and other functions utilizing the motor would be disabled in the event of a problem with an ABS pump motor. ZF also informed FCA that Slip Control would be inhibited with the driver warning lamp illuminated, base braking would not be affected, and FMVSS stopping distance requirements would still be met. In order to better understand the potential consequences of the brushes swelling and the disablement of the ABS, ESC, TSC and other functions, ODI requested that NHTSA's Vehicle Research and Test Center (VRTC) conduct testing on a subject vehicle with a faulty pump motor installed. During the testing, VRTC found that as the brushes started to swell in the motor, the warning lamp could illuminate intermittently, causing confusion to drivers. Although the warning light illuminated intermittently, VRTC discovered that the pump was not working properly regardless of the warning light status. In this condition drivers might think that their vehicle is operating normally when the warning light is off, but instead, the ABS, ESC, TSC and other functions supported by the pump will not work. Following a series of meetings with FCA to demonstrate the findings ofVRTC's testing, FCA conducted an internal review and on November 27, 2024, FCA submitted safety recalls 24V-896 and 24E-100. In view of the recalls being conducted by FCA, ODI has closed this Preliminary Evaluation. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2019

High pressure fuel pump failure

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021 to investigate allegations of stall/loss of motive power as a result of high pressure fuel pump failures in certain model year (MY) 2019-2020 RAM 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turb... odiesel engines.On November 12, 2021, FCA filed vehicle recall 21V-880 and equipment recall 21E-094 on the subject population, identifying an `internally failed component? of the high pressure fuel pump equipped on the 6.7L Cummins Turbodiesel engine that introduced debris into the fuel system potentially causing fuel starvation and consequently an unexpected loss of motive power. Discussions with FCA identified the high pressure fuel pump equipped on these vehicles as the Bosch-supplied CP4. On December 16, 2021, Bosch filed recall 21E-101, stating the pump failure was a consequence of a manufacturer application-specific fuel system design.NHTSA subsequently identified recall 21V-586 involving loss of motive power due to failed CP4 fuel pumps on certain BMW vehicles.As a result of having received multiple recalls related to a common component, from two separate vehicle manufacturers, NHTSA?s focus shifted to determine if the related defect allegation was limited in scope to the recalled population. In early 2022, information request letters were sent to FCA and BMW to determine the root cause and consequentially identify the proper scope of potentially defective vehicles. After ODI received their information request response, FCA filed recalls 22V-406, 22E-048, 22V-767, and 22E-087. During review of information request response materials, NHTSA determined that sufficient information to identify a comprehensive recall population could not be produced by FCA or BMW. On March 17, 2023, this Preliminary Evaluation was upgraded to an Engineering Analysis (EA23-001), expanding the scope to include the Tier-one supplier and any manufacturer who equipped or installed similar high pressure fuel pumps subject to the failures observed in the recall population.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID using the following complaint identification numbers: 11351441, 11361603, 11361616, 11365300, 11365426, 11365858, 11366401, 11372337, 11373793, 11374797, 11376793, 11378173, 11384377, 11386063, 11387018, 11399710, 11402550, 11415339, 11418868, 11418870, 11427075, 11434276, 11436807, 11437226, 11437249, 11437273, 11437292, 11437294, 11437394, 11437399, 11437403, 11437405, 11437423, 11437528, 11437565, 11437579, 11437580, 11437590, 11437679, 11437744, 11437781, 11437842, 11437993, 11438006, 11438008, 11438121, 11438138, 11438155, 11438392, 11438629, 11439359, 11439879, 11440397, 11443030, 11448163, 11458918, 11460558Read more

EA, Closed , Model Year: 2014

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18016 to investigate alleged drag link failures in the steering system on model year (MY) 2015 and 2016 Ram 2500 trucks manufactured by FCA US, LLC (FCA). The drag link failures were found to be due... to a safety defect with the steering linkage where the drag link adjustable connector (used to adjust the steering system), held in position by two opposing jam nuts, can loosen. The loosening of this part can lead to wear and deterioration of the threads and eventual separation of the drag link, causing loss of steering. During the course of PE18016, it was found that two styles of drag link were used by FCA on the subject vehicles. The subject vehicles consist of two drivetrain types including four-wheel drive (4WD) and two-wheel drive (2WD). The 4WD and 2WD trucks used drag links of differing design but both incorporated the same threaded connector. In January 2019 FCA issued recall 19V-021 to address a potential loss of steering control in certain Model Year (MY) 2013-2018 4WD RAM 2500 and 3500 trucks. The trucks using the 2WD style drag link were not included in the scope of recall 19V-021. ODI upgraded PE18016 to an Engineering Analysis EA19004 on December 12, 2019. The purpose of EA19004 was to investigate if the root cause of the safety defect addressed by recall 19V-201 also affected the 2WD trucks and evaluate FCA’s rationale for not including them. ODI also monitored incoming consumer complaints regarding the remedy associated with 19V-021 and evaluated the suitability and long-term effectiveness of the prescribed repair. In the Defect Information Report submitted for recall 19V-021, FCA stated that the outboard jam nut could loosen and result in damage to the threading of the steering drag link connector. This could cause a separation in the drag link resulting in a loss of steering control. FCA determined that only the 4WD style drag link was affected and did not recall trucks with the 2WD style drag link due to design differences that made it unsusceptible to this failure mode. The repair remedy called for the steering coupler to be tightened to the proper torque prior to the jam nut being spot welded to the coupler body. If the coupler has already become detached or correct torque cannot be obtained, the drag link is to be replaced with an updated unit that went into production on the MY2019 RAM trucks.This updated unit uses a clamp to secure the coupler in place of the jam nuts used on original style components. In order to determine if the 2WD drag link was susceptible to the same defect found on the 4WD vehicles, ODI requested that our Vehicle Research and Test Center (VRTC) conduct testing on both RAM 2500 4WD and 2WD trucks. This testing was to determine operating conditions that might lead to loosened jam nuts of the recalled 4WD design and recreate these conditions on the 2WD vehicles to discover whether the 2WD design would also experience the loosening defect. Results from VRTC’s dynamic testing indicated that when the jam nuts are significantly under-torqued, they may loosen further from regular vehicle operation on the 4WD vehicles. Further, VRTC testing does not refute FCA’s assertion that the failure mechanism does not exist in the 2WD steering system. At the time of this closing resume, ODI has only received two allegations of drag link separation on 2WDvehicles.Neither could be validated as resulting from loose jam nuts. Since the release of recall 19V-021 ODI has received consumer complaints regarding the appearance of the spot weld applied to the defective drag link and the inability to have the steering properly aligned after welding of the jam nut. In September 2023, FCA provided owners with a supplemental Vehicle Alignment Clarification notification that provided information on an updated alignment procedure. Regarding the spot weld remedy used on the 4WD vehicles, ODI is concerned about the remedy in that during an alignment by a non-dealer repair facility, the spot weld might not be replaced after the alignment. To date there is no complaint trend of post alignment drag link separations, weld failures or other safety related incidents on remedied vehicles. This investigation is being closed with no further action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.Read more

PE, Closed , Model Year: 2013

Steering loss due to linkage separation

On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering... linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4 style equipped vehicles that experienced, or may have experienced loosening of one or more coupler jam nuts. On January 25, 2019, FCA submitted a Defect Information Report (DIR) initiating NHTSA Recall No. 19V-021. In its DIR, FCA stated that the outboard jam nut in certain MY 2013-2018 Ram 2500 and 3500 could loosen potentially resulting in damage to the coupler and/or drag link threading allowing one end of the drag link to separate. The DIR notes that drag link separation results in loss of steering control, which in turn can cause a crash without warning. FCA's DIR did not identify a root cause for the defect, however it posits that an improperly torqued outboard jam nut could loosen, and with long-term vehicle use, cause damage to the outer link bar and/or coupler threads due to relative motion between the two components. The scope of Recall 19V-021 included vehicles with the 4x4 style drag link only. Also discussed in its IR response, FCA noted that the 4x2 style drag link contains a design difference (the outboard portion of the drag link is straight while the 4x4 style contains a bend) which it suggests may result in differences in the mechanical (bending) loads presented at the coupler and jam nut interface. Moreover, the DIR states that While root cause of the 4x4 style defect has not been established, FCA US believes that bending loads on the drag link is, at least, a causal contributing factor. FCA notes it did not identify any reports alleging 4x2 style separation as well as only three reports of loosening of jam nuts, two of which resulted in loosening that provided obvious warning to the vehicle operator, indicating a different failure mode.NHTSA is upgrading this investigation to Engineering Analysis (EA) 19-004 in order to continue to monitor the subject 4x2 style vehicles for evidence of field failures. Additionally, in conjunction with NHTSA's Vehicle Research and Test Center, ODI intends to more thoroughly study potential root cause(s) of the 4x4 style defect mechanism, and if identified, will seek to determine if the 4x2 drag link is susceptible to the same mechanism(s). NHTSA will also evaluate the long-term suitability of the recallRead more

RAM 2500 - All Years Overview

Complete safety history for the RAM 2500 across all model years (2009, 2026).

155 Total Recalls

7,607 Total Complaints

4 Investigations

342 Reported Crashes

137 Reported Fires

5 Reported Deaths

RAM 2500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	6	31	View
2025	6	96	View
2024	5	76	View
2023	8	63	View
2022	12	264	View
2021	8	154	View
2020	10	229	View
2019	12	264	View
2018 (current)	10	3,699
2017	12	1,001	View
2016	14	367	View
2015	15	286	View
2014	16	483	View
2013	16	273	View
2010	4	309	View
2009	1	12	View

Other RAM Models

Model	Recalls	Complaints
3500	357	3,389	View
1500	324	16,135	View
PROMASTER	176	777	View
5500	163	198	View
4500	162	64	View
PROMASTER CITY	46	139	View
C/V TRADESMAN	5	14	View
3500 CAB CHASSIS	2	4	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2018 RAM 2500

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2018 RAM 2500

Safety Technology

Technical Service Bulletins, 2018 RAM 2500

Most Affected Components

NHTSA Safety Investigations, RAM 2500

RAM 2500 - All Years Overview

RAM 2500 - Year by Year

Other RAM Models