2019 CHRYSLER PACIFICA

7 recalls, 452 complaints - 600 TSBs - 5/5 safety rating

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail t... Read more

Consequence

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed June 11, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle I... Read more

16 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Defect Description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint... Read more

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

86 vehicles affected

Manufacturer: Rollx Vans

HYBRID PROPULSION SYSTEM: INVERTER

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Consequence

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05... Read more

67,117 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio di... Read more

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer ser... Read more

319,610 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Defect Description

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shift... Read more

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

20,441 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Defect Description

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Consequence

A loss of power steering assist or a stall can increase the risk of crash.

Remedy

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for... Read more

198,731 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Defect Description

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 J... Read more

Consequence

A vehicle stall can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

12,779 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

452 total complaints 26 crashes 13 fires 13 injuries

Top Reported Components

Component	Complaints
ENGINE	64
POWER TRAIN	56
ELECTRICAL SYSTEM	56
SERVICE BRAKES	51
UNKNOWN OR OTHER	40
STEERING	29
FUEL/PROPULSION SYSTEM	17
SUSPENSION	11
VEHICLE SPEED CONTROL	10
FORWARD COLLISION AVOIDANCE: WARNINGS	9

Incident date: Jul 3, 2026

The vehicle intermittently displays a "Stop Safely – Vehicle Will Shut Off Soon" warning message accompanied by a turtle icon while driving, most often at highway speeds above approximately 50 mph. There is no consistent pattern or condition that triggers the warning. When the warning appears, I m... Read more

Incident date: Jul 3, 2026

Incident date: May 24, 2026

The steering "sticks" on either right or left hand curves (more left than right) under normal driving circumstances on paved roads. This causes a "jerk" when returning the wheel to center, after or as the vehicle is coming out of the curve. Definitely concerning. Noticed shortly after we purchased t... Read more

Incident date: Dec 1, 2024

Over a year ago I noticed several paint bubbles along the front edge of the hood above the grille. This is widely reported issue with the 2017–2020 Chrysler Pacifica. I brought the vehicle to a dealer in Cleveland, Ohio for an estimate in February 2025 and requested that a warranty/goodwill claim ... Read more

Incident date: Jul 6, 2026

A misfire code came up. Had plugs done.. didn’t solve problem now blowing white smoke burning antifreeze. Head gaskets bad. We just bought this 2019 7 months ago. And it only had 68,000 miles on it now 71000 miles on it. We thought we would get the newer better vehicle and having engine problem ... Read more

Incident date: Jun 20, 2026

Powertrain: harsh, jerky shifting, violent, lurching gear changes, pause before engaging and high revving and lack of acceleration, mostly noticed at 50-60mph Steering PE25009 - catching or sticking when making minor or gradual turns in either direction when the steering wheel is positioned near th... Read more

Incident date: Jun 20, 2026

Incident date: Jun 13, 2026

When driving around curves the electric steering is malfunctioning. Making it unsafe to drive almost like it is sticking then when you correct it, it frees up and over corrects. This has been going on for some time now and keeps getting worse and worse. After a little research it seems a lot of othe... Read more

Incident date: Jun 7, 2026

Ford Fusion energi battery failure. Dealership wouldn't inspect the battery and kept replacing the battery control module. The replacement part kept failing under warranty and then the dealership quoted me $20,000 for the hybrid battery. They have replaced the BCM twice and error code P0dc9 keeps ap... Read more

Incident date: Oct 1, 2025

All the airbags in the car deployed from a minor impact; it is available for inspection.

Crash

Incident date: Oct 1, 2025

All the airbags in the car deployed from a minor impact; it is available for inspection.

Crash

Incident date: May 15, 2026

The Kia had a problem with the check engine light coming on and it gently went into limp mode. I had it repaired at Darlings Ford and it worked for about 600 miles. I had it repaired again and it worked for about 7,000 miles. The light recent came on and the car immediately hard banged andwent into ... Read more

Incident date: May 18, 2026

2023 Nissan Rogue. The contact stated that while driving the vehicle fishtailed. The vehicle was taken to two dealers where one, the issue could not be duplicated and the other the vehicle was diagnosed with knocking noise, bolt that was loose inside of the cradle at the bottom of the suspension... Read more

Incident date: May 18, 2026

2019 Chrysler Pacifica Hybrid experienced a serious charging system failure during routine overnight charging using a standard Level 2 home charger that had previously worked without issue. In the morning, the charging connector was physically trapped in the vehicle charge port and could not be remo... Read more

Incident date: Jun 18, 2024

Second row, right side seat belt sensor is malfunctioning. It started about 6 weeks ago. Occasionally, when going around a turn, an alarm would chime and a red X would appear on the affected seat on the dash screen. It was very quick, and sometimes I just heard the chime and did not see anything on ... Read more

Incident date: Apr 14, 2026

The contact owns a 2018 Mercedes Benz E Class. The contact stated that while driving stopped at a residential gate, the gear was shifted and skipped from g1 to g3., shifting itself to neutral. In another incident, when at a stop light or stop sign, the vehicle stalled. The vehicle was taken to the ... Read more

Incident date: May 15, 2026

: Experienced engine failure. : As of now, vehicle is at the dealership since ( April, 24 2026 ) Dealership - Sunshine Chevrolet - Arden NC 28704 ( Vehicle is available for inspection ) : I was on my way to work on interstate 26, near Asheville NC when i noticed sudden shaking and loss of power. ... Read more

Incident date: May 4, 2026

Clicking noise coming from the front axles when turning either right or left. ADAS settings seem to be too sensitive. Car slams on the emergency brake when backing out of a parking spot with no obstacles in view. Forward warning system alerts occur even though there is nothing in front of the car... Read more

Incident date: May 4, 2026

Incident date: May 1, 2024

I am filing this safety complaint on behalf of myself and my wife, [XXX] , the primary driver of our 2021 Ford Escape PHEV, with active under Recall 25SC4 (no remedy available). The vehicle has experienced 8+ sudden complete shutdowns during normal driving since February 2026, always during EV-to-hy... Read more

Incident date: Mar 14, 2022

On Wednesday night, the battery light initially came on and after a few minutes the van had this burning smell so I pulled over and the alternator was on fire. I put it out with several bottles of water from papa John’s. Today, at Boyd Honda in Oxford said in the diagnosis that there was a sweepin... Read more

Fire

Incident date: Jan 20, 2021

Vehicle began flashing check driver assistance for rear sensors repeatedly while traveling out of state on March 30th with an occasional flash of check AWD/4WD. On March 31st the vehicle flashed the warnings along with a variety of others flashing on the infotainment screen rapidly and shut off whil... Read more

Incident date: Apr 15, 2026

The Advanced Driver Assistance Systems (ADAS) on my Genesis GV60 called Highway Driving Assist (HDA) would randomly turn off without warning ever since I purchased the vehicle. I use it pretty much daily for my commute to work (but have to watch closely since it turns off often without warning) and... Read more

Crash

Incident date: Feb 1, 2026

Vehicle has failed to start with NO WARNING LIGHTS (completely blank infotainment screen) and no sounds when start button is pressed. Vehicle also completely shuts down when stopping in traffic and takes several attempts at restarting before the vehicle actually starts and able to move. This is a ... Read more

Incident date: Jan 5, 2026

Active Lane Management disengages itself upon start up. Sometimes says needs servicing - message disappears upon car restarting. Car states key fob is not in vehicle when it is. Car has turned on, not shifted into gear, and then not been able to be turned off. Steering input from the system is... Read more

Incident date: Mar 16, 2026

The driverside manually operated sliding door will not open. If person's riding in the rear or middle seats they would only have on egress door in an emergency situation. This vehicle has not been involved in any type of wreck and there were/are no warning lights. This happened about 1 week ago and ... Read more

Incident date: Mar 16, 2026

We were notified by Toyota that it was unsafe to transport our children in the second row seats in November 2025 and the vehicle was under a recall. This puts our children at risk. A letter from NHTSA stated Toyota would have a remedy by 12/6. The manufacturer (Toyota) confirmed this recall. Given t... Read more

Incident date: Mar 11, 2026

The contact owns a 2022 Ford Edge. The contact stated that while in Reverse(R), the rearview camera mainly displayed an image of the license plate located in the rear of the vehicle. The contact stated that the failure started occurring some time after purchasing the vehicle brand new. The vehicle ... Read more

Crash

Incident date: Mar 11, 2026

The vehicle has no power going up hills or accelerating and just stops and doesn't move. To get the car to move again you have to turn the car off and back on. Even if you put the car in L it can still just go back in regular drive on its own an cut out with no acceleration.

Incident date: Mar 16, 2026

While driving the car is unable to switch gears from D to L gear and has no power to accerlerate up hill.

Incident date: Mar 11, 2026

The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part for the recall repair was unavailable. The contact stated that because of the unrepaired recall repair, the small minor children were seated in the rear of t... Read more

Incident date: Mar 9, 2026

The contact owns a 2019 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle experienced transmission failures on several occasions. The contact stated that the transmission unexpectedly slipped out of gear and the vehicle unexpectedly jerked, and the vehicle drove ... Read more

Incident date: Mar 9, 2026

The contact owns a 2020 Dodge Journey. The contact stated that the rear-view camera had started failing. The contact stated that occasionally the image was inverted or the image rolled. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The contact had been... Read more

Incident date: Jan 24, 2026

I own a 2021 Silverado 1500 6.2 v8. Since October of 2025 this truck has been in and out of the dealership. First engine (Oct. 24, 2025) issue as my teen driver was on the expressway and luckily was able to get off and get safely to an unknown persons driveway. Then the motor seized and died as we t... Read more

Incident date: Jan 24, 2026

Component: Engine Oil Pump (Plastic Internal Variant) Safety Risk: Sudden Loss of Motive Power / Engine Seizure Defect Description: The oil pump in the BMW B58 engine utilizes a plastic tensioning/adjusting ring that is prone to brittle fracture. At only 38,000 miles, my vehicle suffered a catastro... Read more

Incident date: Jan 24, 2026

Sagging sunroof shade.

Incident date: Oct 11, 2024

The ACC will just turn off without warning. A yellow warning light turns on to signal driver it is not operational. This has happened many times. The warning light also occurs when the system is NOT turned on. The FCC warning comes on intermittently and states like the ACC service immediately. ... Read more

Incident date: Jun 11, 2021

Blind spot warning, forward collision warning, lane departure warning, lane keep assistance, and high beam lights keep flashing on dash giving a code of: U3000-49. The dealership quoted me $2000 to fix a faulty front facing camera. Research shows this is happening to thousands of people.

Incident date: Jun 11, 2021

Incident date: Oct 21, 2025

The CVT transmission in my 2018 Nissan Rogue Sport is malfunctioning and poses a serious safety hazard. The vehicle hesitates, loses power during acceleration, and displays warning lights while driving. This failure creates extremely dangerous situations, especially when merging into traffic, accele... Read more

Incident date: Nov 20, 2025

Driving on the highway at 75 mph, slowing down to 55mph exiting the highway by braking manually, gently. The car started juddering slightly, we assumed it was the road and carried on, then the car following us started to flash for us to stop, we did, got out and all 4 wheels / brakes were on fire, ... Read more

Fire

Incident date: Nov 23, 2025

My vehicle has 1,500 miles on it. Last time I drove it from work back home was Friday 11/21 and nothing was wrong. Got back in the car Sunday 11/23 and my engine light was blinking and all kinds of warnings were displaying such as engine, break, and steering problems. My wife and I noticed the car v... Read more

Incident date: Nov 1, 2025

The contact owns a 2011 Chevrolet Cruze. The contact stated that while driving 25-35 MPH, the vehicle failed to shift into the intended gear and then stalled. The contact was able to pull over to the side of the road. The vehicle failed to restart and was towed to the residence. There was no warning... Read more

Incident date: Sep 21, 2023

I am filing a complaint regarding my 2022 Nissan Rogue SV AWD, which has an active safety recall with no available remedy. I was unaware of this recall at the time of lease, as the dealer did not inform me. After confirming the recall, I also found that it cannot currently be repaired. When I notifi... Read more

Incident date: Sep 21, 2023

The car will stop (while driving) for no apparent reason. “Phantom Braking”. This is without any known objects/people approaching our vehicle. It’s a part of the electronic automatic braking system but obviously it is not programmed correctly. It is DANGEROUS. A brief review on internet s... Read more

Incident date: Sep 21, 2023

Incident date: Oct 25, 2025

Ongoing issue with the 2019 GMC Acadia, "Shift to Park" shows on dashboard when vehicle is in park. Unable to turn the vehicle off.

Incident date: Oct 1, 2025

It has been two years after posting an issue with engine light on indicating the error code p052e which is a known problem on many models mercedes has. This metris van is not a passenger van but a commercial van. It has however the SAME engine and SAME error code as all the models mercedes having th... Read more

Incident date: Oct 1, 2025

Showing 50 of 452 complaints.

NHTSA Safety Ratings, 2019 CHRYSLER PACIFICA

2019 Chrysler Pacifica VAN FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	11.6%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2019 CHRYSLER PACIFICA

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.6L 6-cyl, Automatic 9-spd (Front-Wheel Drive)	18.0	28.0	22.0	Regular	$2,850
3.6L 6-cyl, Automatic 9-spd (Front-Wheel Drive)	19.0	28.0	22.0	Regular	$2,850

CO2 Emissions: 416.0 g/mile (Minivan - 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2019 CHRYSLER PACIFICA

600 manufacturer communications from 241 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	101
350000 EQUIPMENT	64
100000 POWER TRAIN	42
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	41
353000 EQUIPMENT:ELECTRICAL	30
060000 ENGINE AND ENGINE COOLING	29
160000 STRUCTURE	26
130000 VISIBILITY	19

110000 ELECTRICAL SYSTEM

Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)

110000 ELECTRICAL SYSTEM

Revised Customer Satisfaction Notification Y40 ? Control Module Software Updates

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

118000 ELECTRICAL SYSTEM:SOFTWARE

Customer Satisfaction Notification Y40 Control Module Software Updates

110000 ELECTRICAL SYSTEM

Customer Satisfaction Notification Y40 Control Module Software Updates

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

110000 ELECTRICAL SYSTEM

Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Troub

100000 POWER TRAIN

International Warranty Bulletin ID-24-01 (XN1) eFlite Si-eVT Transmission Certain 2017 - 2023 Chrysler Pacifica (RU)

350000 EQUIPMENT

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

100000 POWER TRAIN

Verifying Camshaft Diagnosis

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Water Leak At Upper D-pillar Or Liftgate Area

160000 STRUCTURE

Water Leak At Upper D-pillar Or Liftgate Area

160000 STRUCTURE

Water Leak At Upper D-pillar Or Liftgate Area

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

162300 STRUCTURE:BODY:DOOR

SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one.

110000 ELECTRICAL SYSTEM

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

162300 STRUCTURE:BODY:DOOR

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

110000 ELECTRICAL SYSTEM

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please subm

060000 ENGINE AND ENGINE COOLING

062400 ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

162800 STRUCTURE:BODY:HOOD

FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

162800 STRUCTURE:BODY:HOOD

Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

100000 POWER TRAIN

Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble

119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT

Low Charging Voltage Displayed On Cluster

980000 UNKNOWN OR OTHER

Low Charging Voltage Displayed On Cluster

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Apple CarPlay Does Not Work Or Not Connecting

980000 UNKNOWN OR OTHER

Apple CarPlay Does Not Work Or Not Connecting

280000 BACK OVER PREVENTION

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software update

162300 STRUCTURE:BODY:DOOR

Power Sliding Door Will Not Open And Or Close.

162800 STRUCTURE:BODY:HOOD

FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

162800 STRUCTURE:BODY:HOOD

Warranty Bulletin D-22-17 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software Update

110000 ELECTRICAL SYSTEM

Customer Satisfaction Notification ZD7 - Radio Software Update

118000 ELECTRICAL SYSTEM:SOFTWARE

Customer Satisfaction Notification ZD7 - Radio Software Update

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software Update

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Cluster message displayed.

060000 ENGINE AND ENGINE COOLING

MIL lamp-on. Engine noise, rattle. Misfire or rough running.

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engin

280000 BACK OVER PREVENTION

ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, re

135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

Mirror

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

100000 POWER TRAIN

Warranty Bulletin D-23-07 (XE1) Eflite Si-eVT Transmission - Certain 2017 ? 2023 Chrysler Pacifica (RU)

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA CARIBBEAN WARRANTY BULLETIN

030000 BRAKES (PWS)

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

060000 ENGINE AND ENGINE COOLING

Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.

060000 ENGINE AND ENGINE COOLING

Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

270000 LANE DEPARTURE

110000 ELECTRICAL SYSTEM

280000 BACK OVER PREVENTION

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

280000 BACK OVER PREVENTION

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

220000 SEATS

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

180000 VEHICLE SPEED CONTROL

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

280100 BACK OVER PREVENTION:SOFTWARE

Radio Over The Air JR34.3 Updating to JR34.32.Software Version Customers may experience one or more of the following: Not be able to use Mobile Wi-Fi upon start up. Hotspot gives a no Internet connection message on phone when trying to con

050000 PARKING BRAKE

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

100000 POWER TRAIN

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

130000 VISIBILITY

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

180000 VEHICLE SPEED CONTROL

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

280000 BACK OVER PREVENTION

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

110000 ELECTRICAL SYSTEM

UAR and UCR Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response. Mobile Station Integrated Services Digital Net

280000 BACK OVER PREVENTION

353000 EQUIPMENT:ELECTRICAL

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

280000 BACK OVER PREVENTION

UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station I

200000 WHEELS

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

050000 PARKING BRAKE

010000 STEERING

030000 BRAKES (PWS)

Brake booster

180000 VEHICLE SPEED CONTROL

Warranty Bulletin D-22-17 2017?2023 (Current) Chrysler Pacifica (RU) and 2013?2016 Chrysler Town & Country/2013?2020 Dodge Caravan (RT) - Corrosion ? Complete Hood Panel Warranty Claim

160000 STRUCTURE

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Software Version Update to 22.66 This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to co

Showing 100 of 600 bulletins.

NHTSA Safety Investigations, CHRYSLER PACIFICA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Open , Model Year: 2017

Intermittent Loss of Electric Power Steering

The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Veh... Read more

RQ, Open , Model Year: 2018

Loss of motive power due to an internal wiring connector short.

On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, ... 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008. The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode. The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010. These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010. The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of time, the engine will shut down. When this occurs, FCA relies on the owner to transport the vehicle to a dealership after they experience a loss of motive power condition, at which time the defective hardware is replaced. Furthermore, the dashboard messages introduced in the recall remedy may cause the driver to pull over in an unsafe location. Pulling over in an unsafe location may expose the occupants to undue harm. The Office of Defects Investigation is opening this Recall Query (RQ) to assess the adequacy, frequency, and safety consequence of the remedy for recall 23V-010. To review the ODI reports cited in the opening resume ODI report identification number document, go to NHTSA.gov.Read more

RQ, Open , Model Year: 2017

Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)

On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high volt... Read more

PE, Closed , Model Year: 2018

Transmission fault leading to loss of motive power

On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall no... Read more

DP, Closed , Model Year: 2017

Stall/Loss of Motive Power

By letter dated November 30, 2017, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration requesting it open an investigation into allegations of engine stalling in the model year (MY) 2017 Chrysler Pacifica, a new vehicle platform. In support of its petition,... CAS cited 57 NHTSA complaints alleging an engine stall in the subject Pacifica vehicles, in addition to other information it provided.On December 1, 2017, NHTSA's Office of Defects Investigation opened Defect Petition 17-003 as requested by CAS.ODI sent an information request letter to Fiat Chrysler Automobiles (FCA), the manufacturer of the subject Pacifica vehicles, on December 12, 2017 requesting information related to engine stalling in Pacificas.The letter requested FCA provide the information by January 23, 2018.On January 11, 2018, and after technical discussions with ODI, FCA filed a defect information report advising the agency that it would conduct a safety recall of certain MY2017 Chrysler Pacificas to address a condition resulting in engine stalling without warning.The recall would address nearly 154,000 MY2017 Pacificas manufactured with engine control software that did not contain a routine intended to address loss of crankshaft position information required to keep the engine from stalling.FCA noted the condition could lead to a stall without illuminating a Malfunction Indicator Lamp, and without setting any Diagnostic Trouble Code.Given these conditions, dealer technicians would be unable to properly diagnose, much less correct the cause of the stalling, which resulted in additional stalling events and significant consumer frustration.ODI reviewed consumer complaints it received through the date of FCA's recall filing and identified 88 alleging engine stalling.The ODI complaints generally describe stalling that occurs at low engine (RPM) and/or vehicle speeds, and are consistent in that regard with most of the 445 reports FCA provided.Also both the ODI and FCA reports note that the engine could be readily restarted after stalling.Both circumstances are consistent with the root cause FCA identified and is conducting a recall to address.Additionally, FCA was able to identify an older vehicle population that used the same engine as the MY2017 Pacifica, however the vehicles were manufactured with the remedy level software; according to FCA reports of stalling in this population were significantly lower.No crash or injury reports were identified in either the ODI or FCA reports.Certain MY2017 and all MY2018 Pacificas were manufactured with the remedy level software and are thus not included in the recall action.In view of the recall action FCA has announced, ODI considers the petition moot and is closing the action without a grant or deny decision.The closing of the petition does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by future circumstances.Reference (ODI) numbers for the above NHTSA complaints:11060960, 11060808, 11060711, 11057809, 11057520, 11057493, 11057171, 11057169, 11057025, 11055566, 11055031, 11054808, 11054746, 11054717, 11054274, 11054085, 11053669, 11053588, 11053553, 11053322, 11052905, 11052892, 11052654, 11052336, 11051390, 11051158, 11048832, 11048728, 11048720, 11048661, 11048626, 11048175, 11047936, 11047831, 11047793, 11047687, 11047684, 11047399, 11045061, 11042619, 11040610, 11040502, 11040294, 11039494, 11035468, 11034698, 11033417, 11032016, 11030729, 11029903, 11025266, 11025119, 11023691, 11023539, 11022835, 11022154, 11021223, 11019457, 11016083, 1101Read more

EA, Closed , Model Year: 2007

ENGINE COMPARTMENT FIRE

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES... Read more

PE, Closed , Model Year: 2007

ENGINE COMPARTMENT FIRE

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NO... Read more

EA, Closed , Model Year: 2005

ENGINE STALLING

IN A NOVEMBER 8, 2006 LETTER, DAIMLERCHRYSLER CORPORATION (DCC) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING TWO SEPARATE DEFECT CONDITIONS THAT COULD RESULT IN ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2005-2006 CHRYSLER PACIFICA VEHICLES (NHTSA RECALL NO. 06V-432).MY 2005 VEHICLES... BUILT IN AUGUST AND SEPTEMBER OF 2004 ARE BEING RECALLED TO CORRECT A DEFECT IN THE SECONDARY FUEL PUMP MODULES, WHICH MAY HAVE AN IMPROPER PRESS FITTING ON THE INLET THAT CAN BECOME DISLODGED AND SHUT-OFF FUEL FLOW.ALL MY 2005-2006 VEHICLES BUILT BETWEEN JULY 8, 2004 AND NOVEMBER 11, 2005 ARE BEING RECALLED TO CORRECT A POWERTRAIN CONTROL MODULE (PCM) SOFTWARE ISSUE WITH THE EVAPORATIVE EMISSIONS SYSTEM WHICH CAN ALSO CAUSE STALLING.FOR BOTH CONDITIONS, ENGINE STALL INCIDENTS TEND TO OCCUR DURING LEFT TURNS. THERE WERE 17,375 VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004 THAT WERE AFFECTED BY BOTH THE FUEL PUMP MODULE AND PCM SOFTWARE CONDITIONS.THERE WERE 30 VOQS SUBMITTED TO ODI, 58 CONSUMER COMPLAINTS TO DCC AND 829 FIELD REPORTS RELATING TO VEHICLES PRODUCED DURING THIS PERIOD.WHILE THESE ARE MOSTLY RELATED TO THE FUEL PUMP CONDITION, SOME MAY HAVE BEEN CAUSED BY THE SOFTWARE FAULT.THE RESULTING STALL WHILE DRIVING FAILURE RATE FOR THIS PERIOD IS 5,278 INCIDENTS PER 100,000 VEHICLES.THERE WERE TWO CRASHES ALLEGED TO HAVE RESULTED FROM THESE INCIDENTS.THERE WERE 1,021 WARRANTY CLAIMS FOR FUEL PUMP MODULE REPLACEMENT THAT APPEAR RELATED TO ENGINE STALL (5.9% CLAIM RATE). THE POPULATION FOR THE REMAINING VEHICLES INCLUDED IN 06V-432 (I.E., THOSE ONLY AFFECTED BY THE SOFTWARE CONDITION) IS 114,523.THERE WERE 97 VOQS, 124 CONSUMER COMPLAINTS TO DCC AND 454 DCC FIELD REPORTS RELATING TO THESE VEHICLES.THE RESULTING STALL WHILE DRIVING FAILURE RATE IS 589 PER 100,000 VEHICLES.THERE WERE SEVEN CRASHES ALLEGED TO HAVE RESULTED FROM THESE INCIDENTS.THERE WERE 3,211 WARRANTY CLAIMS FOR PCM REFLASH THAT APPEAR RELATED TO ENGINE STALL IN THE TOTAL POPULATION OF 131,898 VEHICLES (2.4% CLAIM RATE). ALL CALCULATIONS ARE BASED ON UNIQUE VINS (MULTIPLE/REPEAT FAILURES NOT INCLUDED IN THESE CALCULATIONS) WITH NO DUPLICATION ACROSS CATEGORIES.DCC'S RECALL WILL REPROGRAM THE PCM SOFTWARE AND REPLACE THE FUEL PUMP MODULES IN ALL AFFECTED VEHICLES.THIS ENGINEERING ANALYSIS HAS BEEN CLOSED.Read more

EA, Closed , Model Year: 2004

FUEL TANK PUNCTURES

EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JAN... UARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.Read more

RQ, Closed , Model Year: 2004

ENGINE STALLING

ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PAC... Read more

PE, Closed , Model Year: 2004

FUEL TANK PUNCTURES

ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURER... Read more

CHRYSLER PACIFICA - All Years Overview

Complete safety history for the CHRYSLER PACIFICA across all model years (2004, 2026).

92 Total Recalls

10,494 Total Complaints

11 Investigations

381 Reported Crashes

168 Reported Fires

15 Reported Deaths

CHRYSLER PACIFICA - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	11	View
2025	8	33	View
2024	11	59	View
2023	14	228	View
2022	10	333	View
2021	7	652	View
2020	5	257	View
2019 (current)	7	452
2018	12	1,311	View
2017	10	2,325	View
2016	0	6	View
2008	0	155	View
2007	0	481	View
2006	1	1,056	View
2005	2	1,802	View
2004	2	1,332	View
2003	0	1	View

Other CHRYSLER Models

Model	Recalls	Complaints
TOWN AND COUNTRY	209	19,029	View
SEBRING	114	4,101	View
300	112	6,460	View
VOYAGER	82	320	View
CIRRUS	53	1,232	View
LEBARON	48	837	View
200	47	6,930	View
NEW YORKER	44	1,035	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2019 CHRYSLER PACIFICA

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2019 CHRYSLER PACIFICA

Safety Technology

EPA Fuel Economy, 2019 CHRYSLER PACIFICA

Technical Service Bulletins, 2019 CHRYSLER PACIFICA

Most Affected Components

NHTSA Safety Investigations, CHRYSLER PACIFICA

CHRYSLER PACIFICA - All Years Overview

CHRYSLER PACIFICA - Year by Year

Other CHRYSLER Models