2018 CHRYSLER PACIFICA

12 recalls, 1,311 complaints - 577 TSBs - 5/5 safety rating

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Defect Description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint... Read more

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

86 vehicles affected

Manufacturer: Rollx Vans

HYBRID PROPULSION SYSTEM: INVERTER

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Consequence

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05... Read more

67,117 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Defect Description

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shift... Read more

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

20,441 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Defect Description

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Consequence

A loss of power steering assist or a stall can increase the risk of crash.

Remedy

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for... Read more

198,731 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Defect Description

Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.

Consequence

A control arm separation could increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of ch... Read more

47,771 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Defect Description

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 J... Read more

Consequence

A vehicle stall can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

12,779 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Consequence

If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.

5 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Defect Description

Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.

Consequence

If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.

61 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

Defect Description

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Consequence

If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

Remedy

Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

240,242 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:WIRING

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler... Read more

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise... Read more

4,815,661 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more

61,791 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

SEAT BELTS:REAR/OTHER

Defect Description

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Consequence

Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

47,927 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

1,311 total complaints 73 crashes 23 fires 33 injuries 1 deaths

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	249
ENGINE	245
UNKNOWN OR OTHER	131
POWER TRAIN	131
STEERING	93
SERVICE BRAKES	51
FUEL/PROPULSION SYSTEM	51
VEHICLE SPEED CONTROL	38
ELECTRONIC STABILITY CONTROL (ESC)	38
AIR BAGS	33

Incident date: Sep 3, 2025

The van fail GA state emissions with code p2797. I have to the end of July to get the tag. I went to the state for a repair waiver control # s1174706. I told them this code is under a tsb it fell on deaf ears. I. Took the van back to the dealership for a third time a different dealership they say th... Read more

Incident date: Jul 4, 2026

Blown head gasket cylinder #3. Same as reported by many on other forms. 108000 miles well maintain. Started throwing a code 2 weeks ago.

Incident date: Jun 1, 2026

We purchased this 2018 Chrysler Pacifica Hybrid about a year ago from a dealership in Florida, and the vehicle is now located in Georgia. The issues involve a malfunctioning high‑voltage hybrid charging system/battery and a possible steering or suspension component failure. For now, the vehicle ha... Read more

Incident date: Jun 1, 2026

Incident date: Jul 1, 2026

The electric power steering (EPS) is the affected system. While driving around curves in the road, the steering wheel intermittently sticks. This puts the safety of those in the vehicle as well as others on the roadway at risk. The problem has been reproduced and confirmed by a dealer to be an elect... Read more

Incident date: Jun 29, 2026

I purchased a used 2018 Chrysler Pacifica with the 3.6L V6 F DOHC 24V engine in October 2025. The van had 97,000 miles. Shortly after I purchased it I noticed the engine had a rough idled. It now has 107,000 miles and the rough engine has continued to get worse. What I noticed is when I first starte... Read more

Incident date: Jun 21, 2026

I own a 2018 Chrysler Pacifica equipped with the 3.6L Pentastar V6 engine. At approximately 81,600 miles, the vehicle developed a check engine light and a Cylinder 5 misfire (P0305). The vehicle began exhibiting hard starts, rough engine operation during cold starts, white smoke from the exhaust, an... Read more

Incident date: Jun 1, 2020

STICKING STREERING WHEEL AT ABOUT 11:00AND 1:00 OCLOCK ON HIWAY

Incident date: Jun 27, 2026

Our 2018 Pacifica has had problems similar to what many others have described in the ongoing NHTSA Investigation (PE25009), but recently while driving highway speeds around a curve the steering failed to respond briefly which caused us to drift towards the oncoming lane before the steering started t... Read more

Incident date: Mar 20, 2026

I own a 2018 Chrysler Pacifica with approximately 79,000 miles. The check engine light illuminated, so I had the vehicle scanned at an auto parts store. The diagnostic code indicated a cylinder 3 misfire. After leaving the store, the vehicle quickly began displaying overheating warnings. The overhea... Read more

Incident date: May 14, 2026

BLOWN HEAD GASKET

Incident date: Jun 23, 2026

Vibration at low speed when turning. hangs in position during turning creating safety issue because the steering wheel needs to be yanked in the opposite direction. steering wheel locks in position at speed unable to turn at all. entire front end has been preplaced except for rack and pinion / e... Read more

Incident date: Jun 20, 2026

The steering sticks when making gradual turns on the highway almost like it gets stuck

Incident date: Dec 1, 2025

My Pacifica has a "sticking" or "catching" sensation, especially during gradual highway turns. I feel this is very dangerous and risks my safety and the safety of others on the highway.

Incident date: Jun 1, 2026

2018 Chrysler Pacifica with the 3.6L V6 engine had a check engine light turn. At same time a vibration started, which was most noticable when the car was in idle. Also, a foggy exhaust started at the same time. No temperature or other warnings were occuring. After driving it to the repair facility ... Read more

Incident date: Jun 1, 2026

Incident date: Jun 11, 2026

6/11/2026 merged onto busy highway vehicle was going approximately 45 mph sudden red warning light popped up to pull the car over safely. Vehicle will shut off. There was nowhere for me to pull over and the vehicle immediately shut off attempted to restart several times over the next 15 minutes, un... Read more

Incident date: Jun 16, 2026

My 2018 Chrysler Pacifica suddenly had the AC unit blowing hot air at ~82k miles and 8-years of life. The unit died and as a family vehicle at the start of summer, I'm unable to carry my young children in it in the heat safely as it blows hot air regardless of the specified temp. Took it in for anal... Read more

Incident date: Jun 11, 2026

Incident date: May 29, 2026

Car has 110k on it with regular documented maintenance. The head gasket is blown and requires new engine.

Incident date: May 26, 2026

This is related to the 23V-010 / XE1 recall and extended warranty for the 2018 Chrysler Pacifica Hybrid Limited. The manufacturer is refusing the recall remedy because the catastrophic nature of the failure (transmission rupture) makes it impossible for the dealer to pull diagnostic codes. This cre... Read more

Incident date: May 28, 2026

Air compressor and compression failed engine diagnostic test. Vehicle had high oil and gas consumption.

Incident date: Jun 1, 2026

I was travelling on a two lane surface road with a speed of 45 mph, travelling at or below posted speed and just starting to slow to make a right hand turn when I encountered / wandered over the solid white line into a pothole at the edge of the road where there is no shoulder. Airbags on the passen... Read more

1 injured

Incident date: Mar 29, 2026

The Ford dealership completed repairs on my vehicle and returned it by parking it in front of my garage. I have a long driveway and additional parking and needed to park the vehicle somewhere else (maybe 20-30 feet away). I reversed the truck ~20 feet and when I tapped the gas lightly to turn the ca... Read more

Crash 1 injured

Incident date: May 23, 2026

Odometer Fraud. The contact stated that he recently purchased a 2015 Subaru Outback. The vehicle was purchased through a private sale. At the time of purchase the odometer reading was 91,000. The contact stated while obtaining insurance was informed the mileage was 194,000. A Carfax report was not o... Read more

Incident date: Apr 10, 2026

Rearback up camera intermittently unavailable even after recall with software update. Sometimes is distorted and delayed, sometimes blue or black screen and says camera unavailable. Have to repeatedly reboot camera system.

Incident date: May 23, 2026

Odometer Fraud. The contact purchased a 2013 Nissan Juke. The contact discovered that there was a mileage discrepancy after purchasing the vehicle. The vehicle was a mechanic sale. At the time of purchase, the vehicle mileage was 71,000 and at the time of registration, but it was discovered that the... Read more

Incident date: Apr 10, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? -The engine malfunctioned. It is available for inspection. How was your safety or the safety of others put at risk? -The engine went out at 77k miles in the middle of driving with no warning. Could h... Read more

Incident date: May 23, 2026

Car engine completely shuts down at highway speeds sudden loss of throttle/power at highway speed * RPM surging or erratic behavior * dashboard/light flickering * vehicle entering limp mode or shutting down * no-start condition afterward * then the vehicle “magically” works again later * d... Read more

Incident date: Apr 10, 2026

Incident date: May 1, 2025

Complete and total failure of the telematics module resulting in loss of self driving, onstar, WiFi, gps, and all connected services. Severe battery drain due to module forcing the vehicle to completely shut down while driving, resulting in loss of power steering and brakes.

Incident date: May 22, 2026

P0128CODE P0024 CODE SECOND Cam Shaft sensor failure Thermostat failure, stuck open Electrical issues from low battery power Failure to shift to park when shutting off vehicle

Incident date: Apr 26, 2026

Toyota made a defective coolant valve in their 2019-2021 cars that leaked spontaneously in these vehicles. Over 950,000 cars have been affected to date, including my 2020 Rav4. They are aware of the issue and made a customer support program for this issue which led to engines overheating/electrical ... Read more

Incident date: May 13, 2026

The manufacturer's mandatory 73B Safety Recall update (Vehicle Fires) creates a critical software-induced communication failure on the central vehicle network. Following the 73B flash, the vehicle developed an Active SGW U0001-00 CAN C Bus network fault, which permanently blocks data transmission an... Read more

Incident date: May 20, 2026

While driving in my neighborhood at 25 MPH, my Mercedes GLC300 suddenly lost power and the check engine light illuminated. My car would no longer exceed 25-30 MPH, but I drove it straight to the dealership and they said it was a faulty cylinder head and will cost $10,000 to fix! After intense negoti... Read more

Incident date: May 13, 2026

The contact owns a 2024 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 25V893000 (Trailer Hitches); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The con... Read more

Incident date: May 13, 2026

Incident date: Mar 21, 2026

Instrument cluster failure. I completed a short trip wherein it was working fine. Went back out several hours later to return home at midnight. The instrument cluster had no power and did not function. I am currently driving with no speedometer, no tachometer, no fuel gauge. I am flying blind becaus... Read more

Incident date: May 13, 2026

I have had my vehicle in the dealer on 4 or 5 occasions, where the issue persisted, where the steering wheel made a clicking noise. I was able to duplicate the issue for the dealer a few times, and they were unable to fix it. The dealer replaced the master cylinder, the steering rack was adjusted, a... Read more

Incident date: May 5, 2026

Second time !!!! during ownership of car that brakes fail. Same problem as before Brake Actuator/Booster Failures: Multiple reports indicate issues with the ABS actuator or brake booster pump, leading to warning lights ("Braking power low", "ABS system malfunction").

Incident date: Apr 30, 2026

We recently bought this vehicle a few weeks ago. Since we’ve had it I have been noticing a strong smell of burning engine coolant. I have looked at similar models of the 2021 Range Rover sports and they do have recalls for issues with the engine coolant system. I assume this is the same problem th... Read more

Incident date: Jul 20, 2025

The contact owns a 2021 Honda Accord. The contact stated that while driving at various speeds, the brakes would suddenly apply, stopping the vehicle immediately. The failure had become more persistent. The contact would immediately apply the accelerator, and the vehicle would gradually accelerate fo... Read more

Incident date: May 5, 2026

The camera views are all pink or turning pink. Also when getting to 70mph on the interstate, the car begins to shudder. The vehicle has 52,000 miles on it.

Incident date: May 5, 2026

The camera views are all pink or turning pink. Also when getting to 70mph on the interstate, the car begins to shudder. The vehicle has 52,000 miles on it.

Incident date: May 5, 2026

The contact owns a 2015 Ford F-150. The contact received a recall notification, NHTSA Campaign Number. 26V237000 (Power Train) however the parts were unavailable. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall.

Incident date: May 4, 2026

The rotors started warping around 8K miles

Incident date: May 1, 2026

Vehicle loses coolant over time and requires periodic refilling. There is a medium white smoke puff from exhaust on startup after the vehicle has been sitting for a few hours. Smoke disappears after initial startup. No constant smoke while driving. Mechanic suspects possible coolant intrusion issue.

Incident date: May 1, 2026

After recall 68c was completed the electric only power is way down. They did not fix the battery, they just reduced performance to try and minimize the risk and save them from replacing the defective part. This is not a fix but a fundamental change in the cars functionality as bought and is not a... Read more

Incident date: Apr 18, 2026

A vehicle was taken to a collision repair facility following minor front-end damage. At intake, the repair facility documented visible exterior damage but did not perform or document an underbody inspection, which is necessary to assess high-voltage battery integrity in electric vehicles. After the... Read more

Showing 50 of 1,311 complaints.

NHTSA Safety Ratings, 2018 CHRYSLER PACIFICA

2018 Chrysler Pacifica VAN FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	11.6%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2018 CHRYSLER PACIFICA

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.6L 6-cyl, Automatic 9-spd (Front-Wheel Drive)	19.0	28.0	22.0	Regular	$2,850
3.6L 6-cyl, Automatic 9-spd (Front-Wheel Drive)	18.0	28.0	22.0	Regular	$2,850

CO2 Emissions: 401.0 g/mile (Minivan - 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2018 CHRYSLER PACIFICA

577 manufacturer communications from 247 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	99
350000 EQUIPMENT	61
100000 POWER TRAIN	41
060000 ENGINE AND ENGINE COOLING	32
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	32
160000 STRUCTURE	26
280000 BACK OVER PREVENTION	23
353000 EQUIPMENT:ELECTRICAL	22

110000 ELECTRICAL SYSTEM

Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)

110000 ELECTRICAL SYSTEM

Revised Customer Satisfaction Notification Y40 ? Control Module Software Updates

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SOS and Assistance Call Not Working After Radio Exchange Unit Installed

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

110000 ELECTRICAL SYSTEM

Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Troub

100000 POWER TRAIN

International Warranty Bulletin ID-24-01 (XN1) eFlite Si-eVT Transmission Certain 2017 - 2023 Chrysler Pacifica (RU)

350000 EQUIPMENT

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

100000 POWER TRAIN

Verifying Camshaft Diagnosis

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Water Leak At Upper D-pillar Or Liftgate Area

160000 STRUCTURE

Water Leak At Upper D-pillar Or Liftgate Area

160000 STRUCTURE

Water Leak At Upper D-pillar Or Liftgate Area

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

162300 STRUCTURE:BODY:DOOR

SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one.

110000 ELECTRICAL SYSTEM

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

162300 STRUCTURE:BODY:DOOR

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

110000 ELECTRICAL SYSTEM

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please subm

060000 ENGINE AND ENGINE COOLING

062400 ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

162800 STRUCTURE:BODY:HOOD

Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

162800 STRUCTURE:BODY:HOOD

FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

100000 POWER TRAIN

Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble

119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT

Low Charging Voltage Displayed On Cluster

980000 UNKNOWN OR OTHER

Low Charging Voltage Displayed On Cluster

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Apple CarPlay Does Not Work Or Not Connecting

980000 UNKNOWN OR OTHER

Apple CarPlay Does Not Work Or Not Connecting

181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

280000 BACK OVER PREVENTION

CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software update

162300 STRUCTURE:BODY:DOOR

Power Sliding Door Will Not Open And Or Close.

162800 STRUCTURE:BODY:HOOD

FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

162800 STRUCTURE:BODY:HOOD

Warranty Bulletin D-22-17 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software Update

110000 ELECTRICAL SYSTEM

Customer Satisfaction Notification ZD7 - Radio Software Update

118000 ELECTRICAL SYSTEM:SOFTWARE

Customer Satisfaction Notification ZD7 - Radio Software Update

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software Update

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Cluster message displayed.

060000 ENGINE AND ENGINE COOLING

MIL lamp-on. Engine noise, rattle. Misfire or rough running.

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

353000 EQUIPMENT:ELECTRICAL

Y65 Engine Stop/Start Auxiliary Battery Goodwill Initiative

060000 ENGINE AND ENGINE COOLING

Y65 Engine Stop/Start Auxiliary Battery Goodwill Initiative

280000 BACK OVER PREVENTION

ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, re

061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engin

060000 ENGINE AND ENGINE COOLING

Customer Satisfaction Notification Y65 Engine Stop/Start

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA CARIBBEAN WARRANTY BULLETIN

100000 POWER TRAIN

Warranty Bulletin D-23-07 (XE1) Eflite Si-eVT Transmission - Certain 2017 ? 2023 Chrysler Pacifica (RU)

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

CEL (Check Engine Lamp) Illuminates, Recent PCM Replace or Flash Update Performed, Diagnostic Trouble Codes (DTCs) P057B Brake Pedal Position Sensor Circuit Performance, P1572 Brake Pedal Stuck, C0042-54 Brake Pedal Missing Calibration

030000 BRAKES (PWS)

060000 ENGINE AND ENGINE COOLING

Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.

060000 ENGINE AND ENGINE COOLING

Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

280000 BACK OVER PREVENTION

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) h

120000 EXTERIOR LIGHTING

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

280000 BACK OVER PREVENTION

270000 LANE DEPARTURE

280000 BACK OVER PREVENTION

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

220000 SEATS

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

180000 VEHICLE SPEED CONTROL

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

050000 PARKING BRAKE

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

100000 POWER TRAIN

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

130000 VISIBILITY

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

180000 VEHICLE SPEED CONTROL

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

280000 BACK OVER PREVENTION

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

280000 BACK OVER PREVENTION

UGV UJV UKV and UCV Radio Enhancements Customers may experience one or more of the following: Arabic language missing (UJV only). Russian language missing (UGV only). PHEV vehicles may intermittently not charge when using the scheduled cha

110000 ELECTRICAL SYSTEM

UAR and UCR Radio Enhancements Customers may experience one or more of the following: **Wi-Fi hotspot connection failure. Speaker popping, crackle noise during Voice Recognition (VR) response. Mobile Station Integrated Services Digital Net

280000 BACK OVER PREVENTION

353000 EQUIPMENT:ELECTRICAL

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

050000 PARKING BRAKE

UAV and UCV Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station I

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

200000 WHEELS

Showing 100 of 577 bulletins.

NHTSA Safety Investigations, CHRYSLER PACIFICA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Open , Model Year: 2017

Intermittent Loss of Electric Power Steering

The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Veh... Read more

RQ, Open , Model Year: 2018

Loss of motive power due to an internal wiring connector short.

On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, ... 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008. The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode. The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010. These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010. The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of time, the engine will shut down. When this occurs, FCA relies on the owner to transport the vehicle to a dealership after they experience a loss of motive power condition, at which time the defective hardware is replaced. Furthermore, the dashboard messages introduced in the recall remedy may cause the driver to pull over in an unsafe location. Pulling over in an unsafe location may expose the occupants to undue harm. The Office of Defects Investigation is opening this Recall Query (RQ) to assess the adequacy, frequency, and safety consequence of the remedy for recall 23V-010. To review the ODI reports cited in the opening resume ODI report identification number document, go to NHTSA.gov.Read more

RQ, Open , Model Year: 2017

Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)

On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high volt... Read more

PE, Closed , Model Year: 2018

Transmission fault leading to loss of motive power

On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall no... Read more

DP, Closed , Model Year: 2017

Stall/Loss of Motive Power

By letter dated November 30, 2017, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration requesting it open an investigation into allegations of engine stalling in the model year (MY) 2017 Chrysler Pacifica, a new vehicle platform. In support of its petition,... CAS cited 57 NHTSA complaints alleging an engine stall in the subject Pacifica vehicles, in addition to other information it provided.On December 1, 2017, NHTSA's Office of Defects Investigation opened Defect Petition 17-003 as requested by CAS.ODI sent an information request letter to Fiat Chrysler Automobiles (FCA), the manufacturer of the subject Pacifica vehicles, on December 12, 2017 requesting information related to engine stalling in Pacificas.The letter requested FCA provide the information by January 23, 2018.On January 11, 2018, and after technical discussions with ODI, FCA filed a defect information report advising the agency that it would conduct a safety recall of certain MY2017 Chrysler Pacificas to address a condition resulting in engine stalling without warning.The recall would address nearly 154,000 MY2017 Pacificas manufactured with engine control software that did not contain a routine intended to address loss of crankshaft position information required to keep the engine from stalling.FCA noted the condition could lead to a stall without illuminating a Malfunction Indicator Lamp, and without setting any Diagnostic Trouble Code.Given these conditions, dealer technicians would be unable to properly diagnose, much less correct the cause of the stalling, which resulted in additional stalling events and significant consumer frustration.ODI reviewed consumer complaints it received through the date of FCA's recall filing and identified 88 alleging engine stalling.The ODI complaints generally describe stalling that occurs at low engine (RPM) and/or vehicle speeds, and are consistent in that regard with most of the 445 reports FCA provided.Also both the ODI and FCA reports note that the engine could be readily restarted after stalling.Both circumstances are consistent with the root cause FCA identified and is conducting a recall to address.Additionally, FCA was able to identify an older vehicle population that used the same engine as the MY2017 Pacifica, however the vehicles were manufactured with the remedy level software; according to FCA reports of stalling in this population were significantly lower.No crash or injury reports were identified in either the ODI or FCA reports.Certain MY2017 and all MY2018 Pacificas were manufactured with the remedy level software and are thus not included in the recall action.In view of the recall action FCA has announced, ODI considers the petition moot and is closing the action without a grant or deny decision.The closing of the petition does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by future circumstances.Reference (ODI) numbers for the above NHTSA complaints:11060960, 11060808, 11060711, 11057809, 11057520, 11057493, 11057171, 11057169, 11057025, 11055566, 11055031, 11054808, 11054746, 11054717, 11054274, 11054085, 11053669, 11053588, 11053553, 11053322, 11052905, 11052892, 11052654, 11052336, 11051390, 11051158, 11048832, 11048728, 11048720, 11048661, 11048626, 11048175, 11047936, 11047831, 11047793, 11047687, 11047684, 11047399, 11045061, 11042619, 11040610, 11040502, 11040294, 11039494, 11035468, 11034698, 11033417, 11032016, 11030729, 11029903, 11025266, 11025119, 11023691, 11023539, 11022835, 11022154, 11021223, 11019457, 11016083, 1101Read more

EA, Closed , Model Year: 2007

ENGINE COMPARTMENT FIRE

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES... Read more

PE, Closed , Model Year: 2007

ENGINE COMPARTMENT FIRE

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NO... Read more

EA, Closed , Model Year: 2005

ENGINE STALLING

IN A NOVEMBER 8, 2006 LETTER, DAIMLERCHRYSLER CORPORATION (DCC) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING TWO SEPARATE DEFECT CONDITIONS THAT COULD RESULT IN ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2005-2006 CHRYSLER PACIFICA VEHICLES (NHTSA RECALL NO. 06V-432).MY 2005 VEHICLES... BUILT IN AUGUST AND SEPTEMBER OF 2004 ARE BEING RECALLED TO CORRECT A DEFECT IN THE SECONDARY FUEL PUMP MODULES, WHICH MAY HAVE AN IMPROPER PRESS FITTING ON THE INLET THAT CAN BECOME DISLODGED AND SHUT-OFF FUEL FLOW.ALL MY 2005-2006 VEHICLES BUILT BETWEEN JULY 8, 2004 AND NOVEMBER 11, 2005 ARE BEING RECALLED TO CORRECT A POWERTRAIN CONTROL MODULE (PCM) SOFTWARE ISSUE WITH THE EVAPORATIVE EMISSIONS SYSTEM WHICH CAN ALSO CAUSE STALLING.FOR BOTH CONDITIONS, ENGINE STALL INCIDENTS TEND TO OCCUR DURING LEFT TURNS. THERE WERE 17,375 VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004 THAT WERE AFFECTED BY BOTH THE FUEL PUMP MODULE AND PCM SOFTWARE CONDITIONS.THERE WERE 30 VOQS SUBMITTED TO ODI, 58 CONSUMER COMPLAINTS TO DCC AND 829 FIELD REPORTS RELATING TO VEHICLES PRODUCED DURING THIS PERIOD.WHILE THESE ARE MOSTLY RELATED TO THE FUEL PUMP CONDITION, SOME MAY HAVE BEEN CAUSED BY THE SOFTWARE FAULT.THE RESULTING STALL WHILE DRIVING FAILURE RATE FOR THIS PERIOD IS 5,278 INCIDENTS PER 100,000 VEHICLES.THERE WERE TWO CRASHES ALLEGED TO HAVE RESULTED FROM THESE INCIDENTS.THERE WERE 1,021 WARRANTY CLAIMS FOR FUEL PUMP MODULE REPLACEMENT THAT APPEAR RELATED TO ENGINE STALL (5.9% CLAIM RATE). THE POPULATION FOR THE REMAINING VEHICLES INCLUDED IN 06V-432 (I.E., THOSE ONLY AFFECTED BY THE SOFTWARE CONDITION) IS 114,523.THERE WERE 97 VOQS, 124 CONSUMER COMPLAINTS TO DCC AND 454 DCC FIELD REPORTS RELATING TO THESE VEHICLES.THE RESULTING STALL WHILE DRIVING FAILURE RATE IS 589 PER 100,000 VEHICLES.THERE WERE SEVEN CRASHES ALLEGED TO HAVE RESULTED FROM THESE INCIDENTS.THERE WERE 3,211 WARRANTY CLAIMS FOR PCM REFLASH THAT APPEAR RELATED TO ENGINE STALL IN THE TOTAL POPULATION OF 131,898 VEHICLES (2.4% CLAIM RATE). ALL CALCULATIONS ARE BASED ON UNIQUE VINS (MULTIPLE/REPEAT FAILURES NOT INCLUDED IN THESE CALCULATIONS) WITH NO DUPLICATION ACROSS CATEGORIES.DCC'S RECALL WILL REPROGRAM THE PCM SOFTWARE AND REPLACE THE FUEL PUMP MODULES IN ALL AFFECTED VEHICLES.THIS ENGINEERING ANALYSIS HAS BEEN CLOSED.Read more

EA, Closed , Model Year: 2004

FUEL TANK PUNCTURES

EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JAN... UARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.Read more

RQ, Closed , Model Year: 2004

ENGINE STALLING

ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PAC... Read more

PE, Closed , Model Year: 2004

FUEL TANK PUNCTURES

ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURER... Read more

CHRYSLER PACIFICA - All Years Overview

Complete safety history for the CHRYSLER PACIFICA across all model years (2004, 2026).

92 Total Recalls

10,494 Total Complaints

11 Investigations

381 Reported Crashes

168 Reported Fires

15 Reported Deaths

CHRYSLER PACIFICA - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	11	View
2025	8	33	View
2024	11	59	View
2023	14	228	View
2022	10	333	View
2021	7	652	View
2020	5	257	View
2019	7	452	View
2018 (current)	12	1,311
2017	10	2,325	View
2016	0	6	View
2008	0	155	View
2007	0	481	View
2006	1	1,056	View
2005	2	1,802	View
2004	2	1,332	View
2003	0	1	View

Other CHRYSLER Models

Model	Recalls	Complaints
TOWN AND COUNTRY	209	19,029	View
SEBRING	114	4,101	View
300	112	6,460	View
VOYAGER	82	320	View
CIRRUS	53	1,232	View
LEBARON	48	837	View
200	47	6,930	View
NEW YORKER	44	1,035	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2018 CHRYSLER PACIFICA

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2018 CHRYSLER PACIFICA

Safety Technology

EPA Fuel Economy, 2018 CHRYSLER PACIFICA

Technical Service Bulletins, 2018 CHRYSLER PACIFICA

Most Affected Components

NHTSA Safety Investigations, CHRYSLER PACIFICA

CHRYSLER PACIFICA - All Years Overview

CHRYSLER PACIFICA - Year by Year

Other CHRYSLER Models