2017 CHRYSLER PACIFICA

10 recalls, 2,325 complaints - 727 TSBs - 5/5 safety rating

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Defect Description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint... Read more

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

86 vehicles affected

Manufacturer: Rollx Vans

HYBRID PROPULSION SYSTEM: INVERTER

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Consequence

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05... Read more

67,117 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Defect Description

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Consequence

A loss of power steering assist or a stall can increase the risk of crash.

Remedy

Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for... Read more

198,731 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Defect Description

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Consequence

If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

Remedy

Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.

240,242 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:WIRING

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler... Read more

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise... Read more

4,815,661 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ENGINE AND ENGINE COOLING:ENGINE

Defect Description

Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

Consequence

An engine stall can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will update the engine control software, free of charge. The recall began March 7, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U01.

153,859 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

SEAT BELTS:REAR/OTHER

Defect Description

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Consequence

Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.

47,927 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Defect Description

Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

Consequence

A wheel wobble may cause a possible loss of control, increasing the risk of a crash.

Remedy

VMI will notify owners, and dealers will replace the pinion brackets, free of charge. The recall began on August 14, 2017. Owners may contact VMI customer service at 1-800-488-9082. VMI's number for this recall is PAC20170728.

524 vehicles affected

Manufacturer: Vantage Mobility International, LLC

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fai... Read more

Consequence

The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.

Remedy

Vantage Mobility will notify owners, and dealers will correct the rear brake line attachments, free of charge. The recall began on July 3, 2017. Owners may contact Vantage Mobility customer service at 1-800-488-9082. Vantage Mobility's number for this recall is Pac-20170525.

371 vehicles affected

Manufacturer: Vantage Mobility International, LLC

SEAT BELTS:REAR/OTHER

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).

Consequence

If passengers occupying the third-row and/or second-row center seats cannot use a seat belt, there is an increased risk of injury in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the third-row and, if necessary, second-row center overhead seat belt stow bezel, free of charge. The recall began on July 14, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S42.

3,620 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

2,325 total complaints 85 crashes 25 fires 62 injuries

Top Reported Components

Component	Complaints
POWER TRAIN	420
ENGINE	418
ELECTRICAL SYSTEM	350
UNKNOWN OR OTHER	223
STEERING	179
SERVICE BRAKES	108
VEHICLE SPEED CONTROL	96
FUEL/PROPULSION SYSTEM	83
STRUCTURE:BODY	61
SUSPENSION	39

Incident date: Jul 2, 2026

Driving on highway with winding roads the steering wheel would stick on a slight turn. It would happen at the 11oclock & 1oclock position, mostly on a right curve. When correcting back you get a slight over steer. This happened over the 4 of July holiday 2026. At slower speeds it did not seem to hap... Read more

Incident date: Jul 7, 2026

I have a big problem with this van’s brakes I couldn’t brake when I was driving on the freeway it didn’t brake properly and so dangerous and I was terrified luckily didn’t get into accident I complained about this issue to the nhtsa about this Chrysler Pacifica

Incident date: Dec 31, 1969

The steering sticks when at highway speeds on curves. It can be made available for inspection upon request. Our safety is at risk when it sticks because over correction can make us flip the vehicle or collide with other drivers. This is a know issue with this car but I must empathize that it needs ... Read more

Incident date: Jul 8, 2026

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving at 60 MPH, the steering wheel would stick when turned approximately to the one o'clock position, requiring to be jerked to operate as intended. The contact stated that when the failure occurred, the auto start-stop warn... Read more

Incident date: Jul 1, 2025

The back up camera does not turn on immediately. Sometimes it takes up to 3 minutes for it to turn on, after shifting into reverse. I understand this is a violation of the safety requirement for a back up camera. There is not an open recall for this particular issue on this VIN. The dealer service d... Read more

Incident date: Jul 1, 2025

Incident date: Jul 6, 2026

The contact owns a 2017 Chrysler Pacifica. The contact stated that while driving approximately 70 MPH, the vehicle suddenly experienced reduced power and hard shifting. Additionally, the steering wheel suddenly became difficult to turn while driving. The cause of the failures was not determined. The... Read more

Incident date: Jul 6, 2026

Incident date: Jun 30, 2026

The steering "sticks" and it is hesitant to pull back to center. It feels like the power steering just stops working for a couple seconds. This problem happens frequently...to the point that I am hesitant to drive the van. I get alerts for the electronic stabilization service, but when they pull ... Read more

Incident date: Mar 1, 2022

The contact owns a 2017 Chrysler Pacifica. The contact stated that on several occasions while driving and turning the steering wheel to the right, the steering wheel locked up and failed to return to center. The contact grabbed the steering wheel aggressively and turned it to return to center. The v... Read more

Incident date: Feb 1, 2026

The backup camera does not work 9 out of 10 times. Sometimes the screen is a blank blue, purple, or black screen. Sometimes its a frozen picture and Sometimes it flickers like a broken tv. Has been happening for a couple month now. Have not had it looked at yet because of costs involved with going t... Read more

Incident date: Jun 1, 2026

Electric power steering sticking while navigating an curve or turn in the road. Whether at slow speeds or fast speeds seems like my steering sticks everytime now. I've had my front end replaced previously for maintenance at 100000 when this originally started. And it seemed to help some but the batt... Read more

Incident date: Jun 21, 2026

The vehicle randomly but regularly experiences a grabbing in the steering when turning and requires a pulling on the steering wheel that then seems to overcorrect momentarily. This vehicle could be available for inspection upon request. I've taken it to my regular mechanic and he reproduced the prob... Read more

Incident date: Jun 20, 2026

Steering felt slightly stiff/stuck while driving on wide turns and straight on interstate. Going slower and making more frequent turns in town, steering felt normal but going fast there was a power steering concern. Not enough to make me jerk but I am worried that it will decline and force a hard je... Read more

Incident date: Jun 18, 2026

When making steering corrections while driving over 55 miles an hour, the steering sticks and suddenly over corrects. This is especially troublesome when driving on winding two lane country roads. It feels like the vehicle might go into the oncoming traffic or off into the ditch.

Incident date: Jun 16, 2026

Vehicle: 2017 Chrysler Pacifica Limited Gas (VIN: [XXX]) Component: Steering / Electrical Power Steering (EPS) Gear Rack Incident Description: I am filing this report in relation to active NHTSA Preliminary Evaluation PE25009 regarding the intermittent loss of electric power steering assist. Whil... Read more

Incident date: May 12, 2026

My 2017 Chrysler Pacifica Hybrid entered limp mode and was taken to Central Florida Chrysler Dodge on XXX. The service advisor, [XXX], identified three recalls, which needed to be completed, after claiming they had completed them, the issue persisted. I authorized a coolant flush without being inf... Read more

Incident date: May 12, 2026

Incident date: May 11, 2026

our 2017 Chrysler Pacifica Hybrid High Voltage (Hybrid) Battery pack experienced a failure. Check Engine Code P0A7F-00 active. The vehicle now refuses to charge the Hybrid Battery in any way other than using the on-board gas generator. The failed component is available for inspection and was re... Read more

Incident date: Sep 1, 2019

Since 2019 there has been an intermittent issue with the steering. No warning or safety lights are on that would signify an issue. The steering wheel sticks when going through gentle curves on the road. Specifically when the steering wheel is in the 11:00 or 1:00 position. You can feel the steering ... Read more

Incident date: Jun 14, 2026

Steering wheel sticks at lower speeds between 11-1 o’clock position (approximately) and requires extra force to turn the wheel. I came across number PE25009 which seems to clearly line up with what I am experiencing, so decided to report.

Incident date: Jun 12, 2026

I have a 2017 Chrysler Pacifica minivan and I am experiencing intermittent steering wheel sticking issue. While driving at highway speeds, the electric power steering exhibits a distinct 'sticking' or 'catching' sensation when trying to make minor lane corrections. Extra physical effort is required ... Read more

Incident date: Jan 1, 2023

The contact owns a 2024 Chevrolet Malibu. The contact received notification of NHTSA Campaign Number: 26V212000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable am... Read more

Incident date: Jun 1, 2026

The rear driver side door does not lock/unlock when pressing the lock/unlock buttons on the key fob nor the buttons on either of the front seat door panels. It is only able to be locked/unlocked by manually flipping the lock/unlock switch on the (rear driver side) door. No other doors have this issu... Read more

Incident date: May 18, 2026

Both my control arms are loose and wheel baring is bad, plus a cracked catalytic converter. All of these are causing my car to be loud and burning smell, causing unsafe driving conditions for me and my children. Online states that the control arms are an issue with this vehicle make and model and ha... Read more

Incident date: Apr 15, 2026

The connecting rod is failing. Loud knocking is happening just as outlined in the recall on other 2016 Pilots. Poses a great safety risk as failure will result in total engine destruction.

Incident date: May 20, 2026

During low speed driving, mainly stop and go traffic the truck will randomly lunge forward when the brake pedal is engaged. It happens when accelerating and the truck will shift in to second gear, then if you apply the brake the truck will act like it is going to stall, the engine rpm will spike an... Read more

Incident date: Apr 15, 2026

Post-Recall Low Oil Warning + Performance Issues on 2021 GMC Yukon Denali – Campaign 25V274000 Vehicle: 2021 GMC Yukon Denali, 6.2L V8 Recall: 25V274000 Owner: One owner since new (purchased 2021) I had recall campaign 25V274000 performed on my vehicle. This was the first low oil warning I have ev... Read more

Incident date: Apr 15, 2026

The vehicle has an unresolved electrical/propulsion failure involving sudden shutdowns while driving and CAN C bus/lost-communication faults. Since the high-voltage battery was replaced through a recall-related repair, the vehicle has had repeated shutdown/loss-of-communication events, occurring do... Read more

Incident date: May 24, 2026

The contact owns a 2017 Ram 1500. The contact stated that while driving at various speeds, the Traction Control, ABS, Electric Trailer Brake, and Brake warning lights illuminated. The vehicle was taken back to the local dealer, where it was purchased, and it was scanned with an OBD2 scanner; however... Read more

Incident date: May 25, 2026

I pulled into the Dollar General and before I could get to my parking spot the vehicle made a beep sound and stalled and wouldn't move . There were no warning lights that came on. It wouldn't accelerate and I was nervous for the traffic that would be pulling in behind me. I put the vehicle in pa... Read more

Incident date: May 25, 2026

To Whom It May Concern: I am submitting this complaint regarding a serious and ongoing safety defect involving the second-row driver-side seat belt in my Hyundai Palisade. I purchased this vehicle new on December 11, 2025, after being informed that the applicable seat belt recall repair had already ... Read more

Incident date: Mar 30, 2026

I am filing this complaint regarding a premature material failure on my 2024 Toyota Tundra. The factory-applied smoked overlay finish on the front grille is peeling and separating in large chunks, exposing the chrome underneath. This is occurring at approximately 46,000 miles and less than two years... Read more

Incident date: Apr 2, 2026

Description of Safety Defect: The driver-side exterior rearview mirror vibrates excessively, escalating into a violent shake depending on vehicle speed, crosswinds, and road surfaces. The issue is highly pronounced at highway speeds (65+ mph) and deteriorates aggressively as speed increases, particu... Read more

Incident date: May 15, 2026

Recently, my Jeep Wrangler Rubicon 4xe was affected by the 68C Fire Safety recall where the Jeep was stuck at the dealership for battery replacement for 6 weeks. The dealership didn't have a loaner vehicle to offer during the time of the Safety recall. I was asked to contact the Jeep customer care a... Read more

Incident date: May 10, 2026

To Whom It May Concern: I am writing to formally notify you of a serious and dangerous safety defect involving the vehicle I purchased from Carvana on February 2, 2026. On April 9, 2026, while driving on the highway at 70 MPH, my truck stopped abruptly after experiencing a critical wheel failure. ... Read more

Incident date: May 1, 2026

The recall on the 2nd row seat welding makes this row unusable per Toyota’s recommendation until they get a remedy. There is no estimated date on when the remedy will be available and Toyota is offering no solution to this. I have 2 small kids, one [XXX] and one [XXX] . I brought home my newborn ... Read more

Incident date: Mar 18, 2026

My vehicle originally underwent an engine replacement performed by the dealership under a manufacturer recall. The engine was replaced at no cost to me. However, only two days after receiving the vehicle back from the dealership, the transmission failed. The dealership has since stated that they ca... Read more

Incident date: Jan 1, 2026

There is a recall on my 2015 GMC Yukon, that I am not the original owner of. The recall is for the brake booster and says that it expired. I have had the car checked by two different shops (both confirmed it was this), and one of them was the local GMC dealership by my house. I called to make an app... Read more

Incident date: Apr 21, 2026

The contact owns a 2024 Jeep Wrangler 4XE. The contact received notification of NHTSA Campaign Number: 25V710000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while driving at slower speeds, the vehicle suddenly experienced a loss of au... Read more

Incident date: Apr 21, 2026

4/6/2026 vehicle stalled in traffic multiple times, entered "Limp Mode", unable to accelerate after stopping or after deceleration. I had to press the gas to the floor to get the vehicle to move. While driving, if I had to brake or lay off the gas at all, the vehicle would not accelerate back to t... Read more

Incident date: Apr 6, 2026

Over the past 1-1/2 years I have experienced my transmission going into neutral and loss of power 4 times. The first time it happened I thought my hand hit the shifter and moved it into neutral. After a few more incidents and seeing the recall, I realized this was the cause of the issue. I noticed t... Read more

Incident date: Mar 11, 2026

I was traveling down the road at about 45 mph when the vehicle suddenly fell out of gear and the rear wheel locked up for a second. Then the truck would not go above 30mph. I had to have it towed to the dealer and was told the lead frame sensor failed. Had to pay for repairs. Should be part of your ... Read more

Incident date: Mar 11, 2026

The contact owns a 2014 Ford Focus. The contact stated that the vehicle was repaired under Manufacturer Recall Number: 14M02. However, after the repair was completed, the vehicle started stalling while driving at various speeds, and the transmission failed to shift above second gear. The failure was... Read more

Incident date: Mar 11, 2026

I am reporting a serious safety issue involving unintended acceleration in my vehicle. The vehicle accelerates unexpectedly without driver input (specifically without pressing the “resume” function), requiring immediate braking to regain control. This issue has occurred numerous times over the p... Read more

Incident date: Apr 14, 2026

Incident Date: [XXX] Problem Area: Electrical System / Charging System The DC fast charging (CCS) system on this 2023 BMW iX xDrive50 failed completely on [XXX] while traveling on a highway in Richmond, Virginia. The vehicle was unable to charge at an Electrify America station despite other vehicles... Read more

Incident date: Apr 14, 2026

The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving at 70 MPH, the vehicle hesitated while depressing the accelerator pedal. The vehicle continued to lose power with a huge cloud of white smoke coming from under the hood. There was no warning light illuminated. Th... Read more

Incident date: Apr 14, 2026

I was turning into a residenr parking lot and the engine stopped running as I was turning. Fortunately no car was oncming and there was no accident in my case. Could not get my vehicle started. It had to be towed to the local Jeep dealer where they determined the fuel pump failed with just 61k milea... Read more

Showing 50 of 2,325 complaints.

NHTSA Safety Ratings, 2017 CHRYSLER PACIFICA

2017 Chrysler Pacifica VAN FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	11.6%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2017 CHRYSLER PACIFICA

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.6L 6-cyl, Automatic 9-spd (Front-Wheel Drive)	18.0	28.0	22.0	Regular	$2,850
3.6L 6-cyl, Automatic 9-spd (Front-Wheel Drive)	19.0	28.0	22.0	Regular	$2,850

CO2 Emissions: 416.0 g/mile (Minivan - 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2017 CHRYSLER PACIFICA

727 manufacturer communications from 310 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	122
100000 POWER TRAIN	67
350000 EQUIPMENT	67
060000 ENGINE AND ENGINE COOLING	42
160000 STRUCTURE	40
280000 BACK OVER PREVENTION	22
130000 VISIBILITY	21
353000 EQUIPMENT:ELECTRICAL	19

110000 ELECTRICAL SYSTEM

Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)

110000 ELECTRICAL SYSTEM

Revised Customer Satisfaction Notification Y40 ? Control Module Software Updates

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

110000 ELECTRICAL SYSTEM

Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Troub

100000 POWER TRAIN

International Warranty Bulletin ID-24-01 (XN1) eFlite Si-eVT Transmission Certain 2017 - 2023 Chrysler Pacifica (RU)

350000 EQUIPMENT

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

100000 POWER TRAIN

Verifying Camshaft Diagnosis

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Water Leak At Upper D-pillar Or Liftgate Area

160000 STRUCTURE

Water Leak At Upper D-pillar Or Liftgate Area

160000 STRUCTURE

Water Leak At Upper D-pillar Or Liftgate Area

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

162300 STRUCTURE:BODY:DOOR

SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one.

110000 ELECTRICAL SYSTEM

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

162300 STRUCTURE:BODY:DOOR

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

110000 ELECTRICAL SYSTEM

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please subm

060000 ENGINE AND ENGINE COOLING

062400 ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

162800 STRUCTURE:BODY:HOOD

FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

162800 STRUCTURE:BODY:HOOD

Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

100000 POWER TRAIN

Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

162300 STRUCTURE:BODY:DOOR

Power Sliding Door Will Not Open And Or Close.

162800 STRUCTURE:BODY:HOOD

FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

162800 STRUCTURE:BODY:HOOD

Warranty Bulletin D-22-17 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Cluster message displayed.

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

353000 EQUIPMENT:ELECTRICAL

Y65 Engine Stop/Start Auxiliary Battery Goodwill Initiative

060000 ENGINE AND ENGINE COOLING

Y65 Engine Stop/Start Auxiliary Battery Goodwill Initiative

060000 ENGINE AND ENGINE COOLING

Customer Satisfaction Notification Y65 Engine Stop/Start

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

100000 POWER TRAIN

Warranty Bulletin D-23-07 (XE1) Eflite Si-eVT Transmission - Certain 2017 ? 2023 Chrysler Pacifica (RU)

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA CARIBBEAN WARRANTY BULLETIN

060000 ENGINE AND ENGINE COOLING

Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.

060000 ENGINE AND ENGINE COOLING

Customer complaint may include a coolant leak, or, a coolant leak is detected during a routine oil change inspection.

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

Flash: Powertrain Control Module (PCM) Updates Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find that one or more of the following Diagnostic Trouble Codes (DTCs) h

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

120000 EXTERIOR LIGHTING

280000 BACK OVER PREVENTION

270000 LANE DEPARTURE

280000 BACK OVER PREVENTION

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

220000 SEATS

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

180000 VEHICLE SPEED CONTROL

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

050000 PARKING BRAKE

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

100000 POWER TRAIN

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

130000 VISIBILITY

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

180000 VEHICLE SPEED CONTROL

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

280000 BACK OVER PREVENTION

Outside Power Fold Rearview Mirror Noise Or Loose At Pivot. Mirror Contacts Door Window Glass In The Folded Position.

180000 VEHICLE SPEED CONTROL

Warranty Bulletin D-22-17 2017?2023 (Current) Chrysler Pacifica (RU) and 2013?2016 Chrysler Town & Country/2013?2020 Dodge Caravan (RT) - Corrosion ? Complete Hood Panel Warranty Claim

160000 STRUCTURE

030000 BRAKES (PWS)

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

160000 STRUCTURE

980000 UNKNOWN OR OTHER

160000 STRUCTURE

163200 STRUCTURE:INTERIOR PANELS:DOOR

162500 STRUCTURE:BODY:TAILGATE

Water Leak At Upper D-pillar Or Liftgate Area

160000 STRUCTURE

Water Leak At Upper D-pillar Or Liftgate Area

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Water Leak At Upper D-pillar Or Liftgate Area

160000 STRUCTURE

Water Leak At Upper D-pillar Or Liftgate Area

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Water Leak At Upper D-pillar Or Liftgate Area

110000 ELECTRICAL SYSTEM

Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)

110000 ELECTRICAL SYSTEM

Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)

070000 FUEL SYSTEM, GASOLINE

Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)

110000 ELECTRICAL SYSTEM

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

110000 ELECTRICAL SYSTEM

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

110000 ELECTRICAL SYSTEM

No Start, Start Stop Inoperative, Cluster Message Service Start Stop System

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

110000 ELECTRICAL SYSTEM

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

LATCH, Sliding Door (Right / Left) For any RU vehicle with presence of a B2500 fault code (active / stored / pending), please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) throu

220000 SEATS

Oil Filter If a Mopar Oil Filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils. Recommended Brands: Wix, Purolator, and NapaGold For concerns of V8 oil filter

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

180000 VEHICLE SPEED CONTROL

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

220000 SEATS

The Liftgate Latch Sticks, Will Not Open, Close, Or Hard To Close Manually

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

180000 VEHICLE SPEED CONTROL

Front Door Is Over Flush To The Sliding Door

092300 FUEL SYSTEM, OTHER:FUEL FILTER

Showing 100 of 727 bulletins.

NHTSA Safety Investigations, CHRYSLER PACIFICA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Open , Model Year: 2017

Intermittent Loss of Electric Power Steering

The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Veh... Read more

RQ, Open , Model Year: 2018

Loss of motive power due to an internal wiring connector short.

On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, ... 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008. The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode. The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010. These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010. The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of time, the engine will shut down. When this occurs, FCA relies on the owner to transport the vehicle to a dealership after they experience a loss of motive power condition, at which time the defective hardware is replaced. Furthermore, the dashboard messages introduced in the recall remedy may cause the driver to pull over in an unsafe location. Pulling over in an unsafe location may expose the occupants to undue harm. The Office of Defects Investigation is opening this Recall Query (RQ) to assess the adequacy, frequency, and safety consequence of the remedy for recall 23V-010. To review the ODI reports cited in the opening resume ODI report identification number document, go to NHTSA.gov.Read more

RQ, Open , Model Year: 2017

Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)

On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high volt... Read more

PE, Closed , Model Year: 2018

Transmission fault leading to loss of motive power

On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall no... Read more

DP, Closed , Model Year: 2017

Stall/Loss of Motive Power

By letter dated November 30, 2017, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration requesting it open an investigation into allegations of engine stalling in the model year (MY) 2017 Chrysler Pacifica, a new vehicle platform. In support of its petition,... CAS cited 57 NHTSA complaints alleging an engine stall in the subject Pacifica vehicles, in addition to other information it provided.On December 1, 2017, NHTSA's Office of Defects Investigation opened Defect Petition 17-003 as requested by CAS.ODI sent an information request letter to Fiat Chrysler Automobiles (FCA), the manufacturer of the subject Pacifica vehicles, on December 12, 2017 requesting information related to engine stalling in Pacificas.The letter requested FCA provide the information by January 23, 2018.On January 11, 2018, and after technical discussions with ODI, FCA filed a defect information report advising the agency that it would conduct a safety recall of certain MY2017 Chrysler Pacificas to address a condition resulting in engine stalling without warning.The recall would address nearly 154,000 MY2017 Pacificas manufactured with engine control software that did not contain a routine intended to address loss of crankshaft position information required to keep the engine from stalling.FCA noted the condition could lead to a stall without illuminating a Malfunction Indicator Lamp, and without setting any Diagnostic Trouble Code.Given these conditions, dealer technicians would be unable to properly diagnose, much less correct the cause of the stalling, which resulted in additional stalling events and significant consumer frustration.ODI reviewed consumer complaints it received through the date of FCA's recall filing and identified 88 alleging engine stalling.The ODI complaints generally describe stalling that occurs at low engine (RPM) and/or vehicle speeds, and are consistent in that regard with most of the 445 reports FCA provided.Also both the ODI and FCA reports note that the engine could be readily restarted after stalling.Both circumstances are consistent with the root cause FCA identified and is conducting a recall to address.Additionally, FCA was able to identify an older vehicle population that used the same engine as the MY2017 Pacifica, however the vehicles were manufactured with the remedy level software; according to FCA reports of stalling in this population were significantly lower.No crash or injury reports were identified in either the ODI or FCA reports.Certain MY2017 and all MY2018 Pacificas were manufactured with the remedy level software and are thus not included in the recall action.In view of the recall action FCA has announced, ODI considers the petition moot and is closing the action without a grant or deny decision.The closing of the petition does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by future circumstances.Reference (ODI) numbers for the above NHTSA complaints:11060960, 11060808, 11060711, 11057809, 11057520, 11057493, 11057171, 11057169, 11057025, 11055566, 11055031, 11054808, 11054746, 11054717, 11054274, 11054085, 11053669, 11053588, 11053553, 11053322, 11052905, 11052892, 11052654, 11052336, 11051390, 11051158, 11048832, 11048728, 11048720, 11048661, 11048626, 11048175, 11047936, 11047831, 11047793, 11047687, 11047684, 11047399, 11045061, 11042619, 11040610, 11040502, 11040294, 11039494, 11035468, 11034698, 11033417, 11032016, 11030729, 11029903, 11025266, 11025119, 11023691, 11023539, 11022835, 11022154, 11021223, 11019457, 11016083, 1101Read more

EA, Closed , Model Year: 2007

ENGINE COMPARTMENT FIRE

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES... Read more

PE, Closed , Model Year: 2007

ENGINE COMPARTMENT FIRE

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NO... Read more

EA, Closed , Model Year: 2005

ENGINE STALLING

IN A NOVEMBER 8, 2006 LETTER, DAIMLERCHRYSLER CORPORATION (DCC) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING TWO SEPARATE DEFECT CONDITIONS THAT COULD RESULT IN ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2005-2006 CHRYSLER PACIFICA VEHICLES (NHTSA RECALL NO. 06V-432).MY 2005 VEHICLES... BUILT IN AUGUST AND SEPTEMBER OF 2004 ARE BEING RECALLED TO CORRECT A DEFECT IN THE SECONDARY FUEL PUMP MODULES, WHICH MAY HAVE AN IMPROPER PRESS FITTING ON THE INLET THAT CAN BECOME DISLODGED AND SHUT-OFF FUEL FLOW.ALL MY 2005-2006 VEHICLES BUILT BETWEEN JULY 8, 2004 AND NOVEMBER 11, 2005 ARE BEING RECALLED TO CORRECT A POWERTRAIN CONTROL MODULE (PCM) SOFTWARE ISSUE WITH THE EVAPORATIVE EMISSIONS SYSTEM WHICH CAN ALSO CAUSE STALLING.FOR BOTH CONDITIONS, ENGINE STALL INCIDENTS TEND TO OCCUR DURING LEFT TURNS. THERE WERE 17,375 VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004 THAT WERE AFFECTED BY BOTH THE FUEL PUMP MODULE AND PCM SOFTWARE CONDITIONS.THERE WERE 30 VOQS SUBMITTED TO ODI, 58 CONSUMER COMPLAINTS TO DCC AND 829 FIELD REPORTS RELATING TO VEHICLES PRODUCED DURING THIS PERIOD.WHILE THESE ARE MOSTLY RELATED TO THE FUEL PUMP CONDITION, SOME MAY HAVE BEEN CAUSED BY THE SOFTWARE FAULT.THE RESULTING STALL WHILE DRIVING FAILURE RATE FOR THIS PERIOD IS 5,278 INCIDENTS PER 100,000 VEHICLES.THERE WERE TWO CRASHES ALLEGED TO HAVE RESULTED FROM THESE INCIDENTS.THERE WERE 1,021 WARRANTY CLAIMS FOR FUEL PUMP MODULE REPLACEMENT THAT APPEAR RELATED TO ENGINE STALL (5.9% CLAIM RATE). THE POPULATION FOR THE REMAINING VEHICLES INCLUDED IN 06V-432 (I.E., THOSE ONLY AFFECTED BY THE SOFTWARE CONDITION) IS 114,523.THERE WERE 97 VOQS, 124 CONSUMER COMPLAINTS TO DCC AND 454 DCC FIELD REPORTS RELATING TO THESE VEHICLES.THE RESULTING STALL WHILE DRIVING FAILURE RATE IS 589 PER 100,000 VEHICLES.THERE WERE SEVEN CRASHES ALLEGED TO HAVE RESULTED FROM THESE INCIDENTS.THERE WERE 3,211 WARRANTY CLAIMS FOR PCM REFLASH THAT APPEAR RELATED TO ENGINE STALL IN THE TOTAL POPULATION OF 131,898 VEHICLES (2.4% CLAIM RATE). ALL CALCULATIONS ARE BASED ON UNIQUE VINS (MULTIPLE/REPEAT FAILURES NOT INCLUDED IN THESE CALCULATIONS) WITH NO DUPLICATION ACROSS CATEGORIES.DCC'S RECALL WILL REPROGRAM THE PCM SOFTWARE AND REPLACE THE FUEL PUMP MODULES IN ALL AFFECTED VEHICLES.THIS ENGINEERING ANALYSIS HAS BEEN CLOSED.Read more

EA, Closed , Model Year: 2004

FUEL TANK PUNCTURES

EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JAN... UARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.Read more

RQ, Closed , Model Year: 2004

ENGINE STALLING

ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PAC... Read more

PE, Closed , Model Year: 2004

FUEL TANK PUNCTURES

ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURER... Read more

CHRYSLER PACIFICA - All Years Overview

Complete safety history for the CHRYSLER PACIFICA across all model years (2004, 2026).

92 Total Recalls

10,494 Total Complaints

11 Investigations

381 Reported Crashes

168 Reported Fires

15 Reported Deaths

CHRYSLER PACIFICA - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	11	View
2025	8	33	View
2024	11	59	View
2023	14	228	View
2022	10	333	View
2021	7	652	View
2020	5	257	View
2019	7	452	View
2018	12	1,311	View
2017 (current)	10	2,325
2016	0	6	View
2008	0	155	View
2007	0	481	View
2006	1	1,056	View
2005	2	1,802	View
2004	2	1,332	View
2003	0	1	View

Other CHRYSLER Models

Model	Recalls	Complaints
TOWN AND COUNTRY	209	19,029	View
SEBRING	114	4,101	View
300	112	6,460	View
VOYAGER	82	320	View
CIRRUS	53	1,232	View
LEBARON	48	837	View
200	47	6,930	View
NEW YORKER	44	1,035	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2017 CHRYSLER PACIFICA

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2017 CHRYSLER PACIFICA

Safety Technology

EPA Fuel Economy, 2017 CHRYSLER PACIFICA

Technical Service Bulletins, 2017 CHRYSLER PACIFICA

Most Affected Components

NHTSA Safety Investigations, CHRYSLER PACIFICA

CHRYSLER PACIFICA - All Years Overview

CHRYSLER PACIFICA - Year by Year

Other CHRYSLER Models