2023 CHRYSLER PACIFICA

14 recalls, 228 complaints - 172 TSBs - 5/5 safety rating

AIR BAGS:FRONTAL

Defect Description

Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.

Consequence

The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.

Remedy

Dealers will replace the spring, free of charge. Owner notification letters are expected to be mailed July 6, 2026. Owners may contact Braun's customer service at 1-800-488-0359.

141 vehicles affected

Manufacturer: Braun Corporation

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail t... Read more

Consequence

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed June 11, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle I... Read more

16 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:CRITICAL FASTENERS

Defect Description

Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Braun will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed June 16, 2026. Owners may contact Braun's customer service at 1-800-488-0359 or Q'Straint's customer service at 1-800-987-9987.

476 vehicles affected

Manufacturer: Braun Corporation

AIR BAGS:SIDE/WINDOW:CURTAIN

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (... Read more

Consequence

Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.

Remedy

Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in... Read more

293,264 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Defect Description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint... Read more

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

86 vehicles affected

Manufacturer: Rollx Vans

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Defect Description

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

1,019 vehicles affected

Manufacturer: Vantage Mobility

EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility... Read more

Consequence

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the rearview camera, as necessary free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 34C.

140 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

AIR BAGS:SIDE/WINDOW:CURTAIN

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (... Read more

Consequence

An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

Remedy

Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall ... Read more

250,651 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

AIR BAGS:SIDE/WINDOW:CURTAIN

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety S... Read more

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

26 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rea... Read more

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

1,033,433 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

STEERING:COLUMN

Defect Description

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ra... Read more

Consequence

An air bag that does not deploy in a crash can increase the risk of injury.

Remedy

Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B... Read more

38,164 vehicles affected

Manufacturer: Chrysler (FCA US, LLC) (Stellantis)

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.

Consequence

A fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will correct the isolator to fit the anti-rotation stud, free of charge. Owner notification letters were mailed November 28, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-... Read more

32 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.

Consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Dealers will inspect and replace the fuel line as necessary, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77A.

967 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

HYBRID PROPULSION SYSTEM: INVERTER

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Consequence

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05... Read more

67,117 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

228 total complaints 6 crashes 4 fires 5 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	36
ENGINE	30
UNKNOWN OR OTHER	23
POWER TRAIN	16
FUEL/PROPULSION SYSTEM	14
STEERING	12
AIR BAGS	11
SERVICE BRAKES	9
STRUCTURE:BODY	7
STRUCTURE	6

Incident date: Jul 8, 2026

Returning from Austin Tx to Houston area Wed. July 8, 2026, traveling at ~75 mph on Hwy 71, I experienced a loss of power on a mild incline and an associated “Stop Safely - Vehicle Will Shut Off Soon” instrument cluster message. I had to move hazardously in traffic while coasting to a stop on th... Read more

Incident date: Feb 1, 2026

The driver’s side sun visor broke off and was hanging by the electrical wires in front of my face while I was driving. It hampered my ability to see the road ahead. The dealer observed the situation and ordered a new sun visor which I had to pay for. The part has been on back order for several mon... Read more

Incident date: Jun 23, 2026

My Chrysler Pacifica is currently held at Glenn Chevrolet in Eminence, KY, for a mandatory side-curtain airbag safety recall. The repair will take at least 4 days or more, and the dealer has zero loaner vehicles. Chrysler corporate refuses to authorize a rental vehicle that safely and legally fits m... Read more

Incident date: Mar 31, 2026

The contact owns a 2023 Chrysler Pacifica. The contact received notification of NHTSA Campaign Number: 26V189000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact stated that th... Read more

Incident date: Jun 19, 2026

On June 14, 2026, one day after purchase, while driving through the Mojave Desert on I-15 in temperatures exceeding 100 degrees Fahrenheit, the check engine light illuminated and remained on through Southern California. The vehicle required a jump start after being parked in a covered multi-level pa... Read more

Incident date: Jun 19, 2026

Incident date: Jun 18, 2026

The car keeps stating service shifter and jumps a gear. The time on the dashboard goes up an hour every time this occurs. The car was placed in park and the emergency park brake was applied and then popped into drive. This has occurred multiple times with the latest occurrence on today.

Incident date: Jun 1, 2026

Was having issues with the Van starting got an alert on the dashboard to service shifter after reading what the issue may be it states that the BUS can connector is a manufacturer default we replaced the battery in the key fob, replaced the main battery and the auxillary battery and still having the... Read more

Incident date: Jun 11, 2026

Vehicle Year/Make/Model: 2023 Chrysler Pacifica Plug-In HybridVIN Number: [XXX] Current Mileage: 51,607 miles Incident Summary: While attempting to bring the vehicle to a complete stop in front of a Subway restaurant in Old Town, the vehicle failed to decelerate upon braking. Instead, it lunged ... Read more

Crash

Incident date: Jun 9, 2026

Components of concern: collision mitigation braking system - while driving with no car in front of vehicle, car slammed on brakes - could have caused an accident. Yes, available for inspection. Also, lights went off and said to see dealer (have picture that I'm having issues attaching). Lights that ... Read more

Incident date: Jun 8, 2026

I am reaching out because recently I have been getting messages display on my dashboard of malfunction lights along with a check engine light currently my car has 27k miles I bought it brand new zero miles at the dealership of universal city nissan who closed down I have gotten my maintenance with t... Read more

Incident date: Jun 8, 2026

The night vision camera lens on my 2023 Cadillac Escalade ESV cracked from what appears to be road debris during normal highway driving. No collision occurred. The crack — a star pattern consistent with a rock strike — was discovered during a service visit on December 1, 2025 (RO 502394, 37,314 ... Read more

Incident date: Jun 8, 2026

Incident date: May 5, 2026

2019 Chrysler Pacifica. The vehicle has ongoing steering, electrical, and power steering/EPS failures. The steering wheel intermittently jerks/pulls while driving, the vehicle has experienced random loss of steering assist, and the electrical system cuts out or malfunctions during normal use. The st... Read more

Incident date: May 5, 2026

Incident date: Aug 25, 2025

Vehicle exhibits repeated brake pulsation and vibration under normal braking conditions, affecting braking performance consistency. The issue began at approximately 10,000 miles and has progressively worsened. The vehicle currently has approximately 30,000 miles. The pulsation is felt through the st... Read more

Incident date: Aug 25, 2025

Incident date: May 23, 2025

Vehicle shut off while driving on highway during morning rush. Car shut off within seconds of flashing dashboard. I was in a dangerous situation with the possibility of creating a major highway accident, I was stuck on the highway with disappearing breakdown lane. Pulled code P26CB on OBD code re... Read more

Incident date: May 22, 2026

CVT transmission failed and vehicle lost power while on Interstate I-88 65 MPH speed zone. f Momentum allowed me to reach an exit at which point I needed to push the vehicle by myself off the roadway. Vehicle mileage was slighlty over 60,000 miles and the $10,000 dollar repair was not covered by ... Read more

Incident date: May 22, 2026

After buying as is, a few months later started having steering issues. After trying to self diagnose I finally took it to a ram dealership in Lexington, Ky. They determined it was the EPS Steering Rack. I found a used one for 1,000 that I’m going to replace it with because the dealership quoted me... Read more

Incident date: May 13, 2026

Driving 70mph on the interested, the vehicle put itself in neutral. I pulled over and turned off the engine. I started it back up then it stalled at the next stop light. It would not turn back on. It had to be towed to the dealership. Turns out it was the 6.2 engine recall issue. It has been in the ... Read more

Incident date: May 20, 2026

Apparent coolant leak identified in my 2014 Ford Escape 1.6L (Ecoboost). The car loses approx. 500mL of coolant each time I drive it, and I need to refill the coolant tank before every time I need to use it. I traced the coolant leak back to the blockheater, which has a failed seal. There is current... Read more

Incident date: May 18, 2026

Nav Screen randomly goes black for variable amounts of time.

Incident date: Apr 29, 2026

I was slowing down to turn left and felt a stutter, like when antilock brakes activate. Then a red triangle appeared on the display on the dash that said something like "pull over safely vehicle will turn off soon." I came to a stop to wait for oncoming traffic. When I hit the gas again it had bare... Read more

Incident date: Apr 29, 2026

Can’t charge at home and must drive across town to charge. Part is unavailable for over two months they said.

Incident date: Apr 29, 2026

Incident date: Apr 1, 2026

The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. In addition, the power steering failure warning light illuminated. The contact had to apply all of her strength to turn the steering wheel in t... Read more

Incident date: Apr 26, 2026

Car steering veered to left. Car died would not start again. Info center and 12v battery died and stopped working. Was unable to restart unsafe vehicle.

Incident date: Apr 26, 2026

While merging onto [XXX] from an on-ramp in [XXX] , I received a dashboard warning stating “Brake system and chassis stabilization – braking may require additional force.” This occurred during active acceleration and merging into highway traffic. At the time of the warning, I experienced red... Read more

Incident date: Jul 31, 2025

Rear shelf vibration/ rattle when listening to music at any volume. Sounds like a speaker is busted but isn’t. My 2023 Honda Civic SI is at the dealership now and I have informed them of this issue.

Incident date: Jul 31, 2025

The driver side middle row seat slide while driving back and forth and never latch into place every time you brake or accelerate

Incident date: Apr 14, 2026

Battery issues, car uses excessive power causing battery to fail. This has caused car to stop working completely while driving. I’ve seen several forums with the same complaints. This stalling out and loss of all electronics while driving is extremely dangerous. This has occurred multiple times ... Read more

Incident date: Apr 14, 2026

My 2019 GMC Acadia suffered a "major trans fluid leak" specifically from the transmission accumulator feed pipe. Because of this leak, the transmission lost its necessary hydraulic pressure, leading to "internal damage". This is why I experienced harsh shifts and a complete "missing 3rd gear". This ... Read more

Incident date: Apr 14, 2026

Instrument Cluster/Dash panel electrical is shorting out and glitching while driving. Lights and messages go off while driving and then when the computer/vehicle resets the codes and lights go away. Then come back again. Garage checked out and could not find any electrical issues with Battery or Al... Read more

Incident date: Apr 18, 2026

Anytime I come to a stop at a stop sign or a red light, my car just shuts off. Today driving on I 95, my car completely shut down on me. I have been told that it has something to do with my fuel pump or fuel line.

Incident date: Apr 18, 2026

Incident date: Dec 30, 2025

Steering rack failure (wheel does not return to center, crunchy steering with increasingly more resistance over time).

Incident date: Mar 4, 2026

The vehicle experienced repeated transmission malfunctions involving the automatic transmission system. Symptoms began occurring consistently and included failure to properly shift between gears, particularly failure to engage 3rd gear, resulting in high engine RPM followed by a sudden and harsh eng... Read more

Incident date: Apr 4, 2026

My vehicle has had emissions vehicle since before I owned it up to now. The catalytic converter has been replaced 4 times which is unheard of. Its presently giving the same codes/issues. The last catalytic converter replacement was November of 2024. It has to be a computer programming issue as my m... Read more

Incident date: Apr 2, 2026

My 2025 Toyota RAV4 (39,919 miles) has a permanent "Check Engine" light. On March 18, 2026, diagnostic codes P24517F and P214502a were found, indicating a failure in the switching valve and fuel tank pressure sensor. Toyota USA and the dealer are refusing to honor the 60,000-mile Powertrain Warranty... Read more

Incident date: Apr 2, 2026

Incident date: Apr 1, 2026

The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was parked, the front driver's side seat belt and the second-row driver's side seat belt failed to latch as intended. The vehicle was taken to the dealer, and the seat belt failures were confirmed. The contact was in... Read more

Incident date: Dec 2, 2025

I was driving down a main road going 45 MPH when my steering wheel locked up and I got a message on my dash to service advanced steering. I was unable to turn my steering wheel in any direction and had to pull over in order to not be involved in a collision.

Incident date: Feb 25, 2026

An internal failure on the front windshield camera assembly part #36160-TG7-A63 had caused the Advanced Driver Assistance Systems to fail. Which in turn has caused the following systems to fail: Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane... Read more

Incident date: Jan 28, 2026

While using Tesla's Full Self-Driving (Supervised) software on the Pacific Coast Highway (PCH) and other highways, the vehicle’s automated steering system repeatedly malfunctions by failing to maintain lane centering. Specifically, the car drifts or actively steers across double yellow lines into ... Read more

Incident date: Jan 16, 2026

In April 2025 my vehicle had a recall (1: SC336 or 25V099), I brought it into a Kia dealership, they said it failed the test, and needed a new engine (i was without a vehicle for weeks, dealership said they did not have any loaners until after 14 days). They then call back weeks later saying the tes... Read more

Incident date: Feb 6, 2026

Electronic parking brake failure after Massachusetts snow storms and salt. Car is currently at dealership so yes it’s available for inspection at Sentry Ford Medford MA. Yes it’s been reproduced. I was lucky it did not fail engaged so I was able to drive it. Early production 2023 but ford did no... Read more

Incident date: Feb 20, 2026

My Vehicle VIN isn't listed under the massive recall of the PTU (Diagnostic code C14A7-67) Vehicle is the same manufacture year of the recalled vehicles. If the PTU fails it can cause sudden loss of drive power, inability to stay in Park (rollaway risk). The check 4WD light is on and Diagnostic co... Read more

Showing 50 of 228 complaints.

NHTSA Safety Ratings, 2023 CHRYSLER PACIFICA

2023 Chrysler Pacifica PV FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	11.6%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2023 CHRYSLER PACIFICA

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.6L 6-cyl, Automatic 9-spd (Front-Wheel Drive)	19.0	28.0	22.0	Regular	$2,850

CO2 Emissions: 401.0 g/mile (Minivan - 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2023 CHRYSLER PACIFICA

172 manufacturer communications from 106 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	27
060000 ENGINE AND ENGINE COOLING	23
353000 EQUIPMENT:ELECTRICAL	11
280000 BACK OVER PREVENTION	11
100000 POWER TRAIN	8
350000 EQUIPMENT	7
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	6
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	6

110000 ELECTRICAL SYSTEM

Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)

130000 VISIBILITY/WIPER (PWS)

Rain Sensing Auto Wipers Or Auto Headlamps Inoperative, DTC B221D-00, B23AA-00

353000 EQUIPMENT:ELECTRICAL

Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to nav

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

100000 POWER TRAIN

International Warranty Bulletin ID-24-01 (XN1) eFlite Si-eVT Transmission Certain 2017 - 2023 Chrysler Pacifica (RU)

100000 POWER TRAIN

Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Troub

110000 ELECTRICAL SYSTEM

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Key Fob Battery Low Warning Message Displayed on The Instrument Panel Cluster (IPC)

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Radio Navigation Displays Message ?No Maps Available?

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Radio Over The Air S26.17 and T25.48 Updating to T25.50 Software Version Customers may experience one or more of the following: Amplifier module sets Diagnostic Trouble Code (U0485 - Implausible Data Received Set. Radio reset (Rearview ca

353000 EQUIPMENT:ELECTRICAL

After a Service Repair the ORC is Setting Diagnostic Trouble Code (DTC) B223B-00 Vehicle Configuration Mismatch

070000 FUEL SYSTEM, GASOLINE

Vehicle Only Runs in Gas Mode, Will Not Go into Electric Mode with or Without the MIL Lamp On

350000 EQUIPMENT

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

100000 POWER TRAIN

Verifying Camshaft Diagnosis

110000 ELECTRICAL SYSTEM

Radio T25.50 USB Software Update The customer may describe one or more of the following: Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. Radio reset (Rearview camera functions normally). Voice Reco

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Audio Muted During A CarPlay Or Android Auto Phone Call

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Audio Muted During A CarPlay Or Android Auto Phone Call

060000 ENGINE AND ENGINE COOLING

Hydraulic tensioner Before replacing any Front End Accessory Drive components, please check Accessory Drive belt routing as per engine sales code. Customer complaints may include a noise coming from under de hood described as a squeal, scr

060000 ENGINE AND ENGINE COOLING

PSU Oil Pump Assy

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Isolator - Battery Positive For vehicles with a build date of July 7, 2023 or July 8, 2023 and included in recall B0A, for any service/replacement of the battery isolator, prior to installation the isolator part must be modified according

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Uconnect 5 Voice Recognition Options

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Uconnect 5 Voice Recognition Options

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

"Check Charge Cable" Message Appears on Cluster

110000 ELECTRICAL SYSTEM

Body Control Module For concern related to DTC U0140 - Lost Communication with Body Control Module, please follow published diagnostic information for this DTC to ensure all module connections are secure. Please check all the connections a

160000 STRUCTURE

280000 BACK OVER PREVENTION

SXM Lockup (rearview camera function is not affected), Cannot Change Channel or Adjust Volume

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Intermittent Black Screen With Or Without Audio, Radio Resets Or Radio Locks Up At Times

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Ambient Air Temperature Sensor 2023-24MY RU Ambient Air Temperature Sensor not reading temp correctly or setting DTC P0073, P0070-15. Before ordering a new sensor, make sure to disconnect and connect sensor and drive vehicle for 5 minutes

280000 BACK OVER PREVENTION

Humming Noise Through Speakers While Vehicle Is Off

160000 STRUCTURE

Water Leak At Upper D-pillar Or Liftgate Area

160000 STRUCTURE

Water Leak At Upper D-pillar Or Liftgate Area

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Water Leak At Upper D-pillar Or Liftgate Area

110000 ELECTRICAL SYSTEM

SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one.

162300 STRUCTURE:BODY:DOOR

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

110000 ELECTRICAL SYSTEM

162300 STRUCTURE:BODY:DOOR

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

220000 SEATS

2nd Row Center Seat Lazy Or Slow When Folding.

114000 ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

110000 ELECTRICAL SYSTEM

353000 EQUIPMENT:ELECTRICAL

Wireless Qi Charger Not Charging

110000 ELECTRICAL SYSTEM

Wireless Qi Charger Not Charging

060000 ENGINE AND ENGINE COOLING

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please subm

110000 ELECTRICAL SYSTEM

062400 ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

350000 EQUIPMENT

LATCH, Sliding Door (Right / L For any RU vehicle with a sliding door will not open/close issue please refer to the following steps: 1. Please verify proper functionality of both sliding doors (power or manual) switch the door into manual

171200 LATCHES/LOCKS/LINKAGES:DOORS:LOCK

171100 LATCHES/LOCKS/LINKAGES:DOORS:LATCH

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio USB Software Update to T25.50 The customer may describe one or more of the following: ? Amplifier module sets Diagnostic Trouble Code (DTC) U0485 - Implausible Data Received Set. ? Radio reset (Rearview camera functions normally). ?

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

110000 ELECTRICAL SYSTEM

Flash: Park Assist Module (PAM/PTS) Updates Customer may also experience one or more of the following: ? Not showing correct image on cluster (should read ?STOP/FINISH? after Parallel and Perpendicular Park Assist maneuver is complete). ?

118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS

110000 ELECTRICAL SYSTEM

STARTER Engine Due to starter No Trouble Found claims, please contact FCA Redacted Content prior to repair. If no response in 15 minutes, proceed with repair.

353000 EQUIPMENT:ELECTRICAL

Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set for Ambient Air Temp Senso

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Diagnostic LOP Change

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C will not function.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

SiriusXM (SXM) Advertisements Pop Up On Radio

162800 STRUCTURE:BODY:HOOD

Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

162800 STRUCTURE:BODY:HOOD

FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

100000 POWER TRAIN

Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble

980000 UNKNOWN OR OTHER

Low Charging Voltage Displayed On Cluster

119410 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:PORT

Low Charging Voltage Displayed On Cluster

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Rear Seat Entertainment Screen Blank Customer may experience the following: ? **Rear seat entertainment DVD Blue-rayT inoperative.** ? Right and/or Left rear seat entertainment screen(s) goes blank. This bulletin involves checking and if n

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Over The Air S26.17 and T25.48 Updating to T25.50 Software Version

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air S26.17 and T25.48 Updating to T25.50 Software Version

060000 ENGINE AND ENGINE COOLING

Customer Satisfaction Notification 47A - Serpentine Belt Squeal

060000 ENGINE AND ENGINE COOLING

Customer Satisfaction Notification 47A - Serpentine Belt Squeal

180000 VEHICLE SPEED CONTROL

Third Row Sunshade Tab Stuck Between Door Panel Customers may comment on the following: ? The third row window shade is stuck. This bulletin includes Inspecting and if necessary getting the window shade tab unstuck from the interior panel.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

110000 ELECTRICAL SYSTEM

Telematics Box Module (TBM) wiTECH update to 4.36 Customers may experience one or more of the following: ? Uconnect box requires service message (Fig. 1) . ? Uconnect box backup ?battery low? message on the radio. ? WiFi hotspot streaming

114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

USB Hub In-Operable

353000 EQUIPMENT:ELECTRICAL

Wireless Qi Charger Not Charging

162800 STRUCTURE:BODY:HOOD

Warranty Bulletin D-22-17 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

162800 STRUCTURE:BODY:HOOD

FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification 81A - Radio Features

120000 EXTERIOR LIGHTING

Automatic Head Lamp ?ON? Feature Does Not Operate After a Recent Service Repair

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

110000 ELECTRICAL SYSTEM

Telematics Box Module (TBM) Over The Air Software Update to 4.36 Customers may experience one or more of the following: ? Uconnect Box requires service message at start up. ? Losing WiFi Hotspot streaming connection: internet data is not r

350000 EQUIPMENT

280000 BACK OVER PREVENTION

10.1" CENTER STACK Upper Display w/bezel For complaints of intermittent black or blank screens on the center stack display (this is a radio to display signal issue, not a rearview camera to display signal issue), prior to replacing this pa

110000 ELECTRICAL SYSTEM

Power wndow switch passenger

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Power wndow switch passenger

060000 ENGINE AND ENGINE COOLING

Coolant Valve Clogged The customer may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation the technician may find one or more of the following Diagnostic Trouble Codes (DTCs): ? P0E80-00 - Coolant Bypass

110000 ELECTRICAL SYSTEM

106000 POWER TRAIN:AXLE ASSEMBLY

HALFSHAFT ASSY - AXLE FRT LT/RT For a customer concern of "clicking sound", prior to repair please call any of the following: FCA Redacted Content. If no response within 15 minutes, proceed with the repair.

110000 ELECTRICAL SYSTEM

The Power Lift Gate Chime Is Quieter Then Expected

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

The Power Lift Gate Chime Is Quieter Then Expected

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Cluster message displayed.

060000 ENGINE AND ENGINE COOLING

MIL lamp-on. Engine noise, rattle. Misfire or rough running.

Showing 100 of 172 bulletins.

NHTSA Safety Investigations, CHRYSLER PACIFICA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Open , Model Year: 2017

Intermittent Loss of Electric Power Steering

The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Veh... Read more

RQ, Open , Model Year: 2018

Loss of motive power due to an internal wiring connector short.

On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, ... 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008. The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode. The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010. These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010. The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of time, the engine will shut down. When this occurs, FCA relies on the owner to transport the vehicle to a dealership after they experience a loss of motive power condition, at which time the defective hardware is replaced. Furthermore, the dashboard messages introduced in the recall remedy may cause the driver to pull over in an unsafe location. Pulling over in an unsafe location may expose the occupants to undue harm. The Office of Defects Investigation is opening this Recall Query (RQ) to assess the adequacy, frequency, and safety consequence of the remedy for recall 23V-010. To review the ODI reports cited in the opening resume ODI report identification number document, go to NHTSA.gov.Read more

RQ, Open , Model Year: 2017

Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)

On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high volt... Read more

PE, Closed , Model Year: 2018

Transmission fault leading to loss of motive power

On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall no... Read more

DP, Closed , Model Year: 2017

Stall/Loss of Motive Power

By letter dated November 30, 2017, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration requesting it open an investigation into allegations of engine stalling in the model year (MY) 2017 Chrysler Pacifica, a new vehicle platform. In support of its petition,... CAS cited 57 NHTSA complaints alleging an engine stall in the subject Pacifica vehicles, in addition to other information it provided.On December 1, 2017, NHTSA's Office of Defects Investigation opened Defect Petition 17-003 as requested by CAS.ODI sent an information request letter to Fiat Chrysler Automobiles (FCA), the manufacturer of the subject Pacifica vehicles, on December 12, 2017 requesting information related to engine stalling in Pacificas.The letter requested FCA provide the information by January 23, 2018.On January 11, 2018, and after technical discussions with ODI, FCA filed a defect information report advising the agency that it would conduct a safety recall of certain MY2017 Chrysler Pacificas to address a condition resulting in engine stalling without warning.The recall would address nearly 154,000 MY2017 Pacificas manufactured with engine control software that did not contain a routine intended to address loss of crankshaft position information required to keep the engine from stalling.FCA noted the condition could lead to a stall without illuminating a Malfunction Indicator Lamp, and without setting any Diagnostic Trouble Code.Given these conditions, dealer technicians would be unable to properly diagnose, much less correct the cause of the stalling, which resulted in additional stalling events and significant consumer frustration.ODI reviewed consumer complaints it received through the date of FCA's recall filing and identified 88 alleging engine stalling.The ODI complaints generally describe stalling that occurs at low engine (RPM) and/or vehicle speeds, and are consistent in that regard with most of the 445 reports FCA provided.Also both the ODI and FCA reports note that the engine could be readily restarted after stalling.Both circumstances are consistent with the root cause FCA identified and is conducting a recall to address.Additionally, FCA was able to identify an older vehicle population that used the same engine as the MY2017 Pacifica, however the vehicles were manufactured with the remedy level software; according to FCA reports of stalling in this population were significantly lower.No crash or injury reports were identified in either the ODI or FCA reports.Certain MY2017 and all MY2018 Pacificas were manufactured with the remedy level software and are thus not included in the recall action.In view of the recall action FCA has announced, ODI considers the petition moot and is closing the action without a grant or deny decision.The closing of the petition does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by future circumstances.Reference (ODI) numbers for the above NHTSA complaints:11060960, 11060808, 11060711, 11057809, 11057520, 11057493, 11057171, 11057169, 11057025, 11055566, 11055031, 11054808, 11054746, 11054717, 11054274, 11054085, 11053669, 11053588, 11053553, 11053322, 11052905, 11052892, 11052654, 11052336, 11051390, 11051158, 11048832, 11048728, 11048720, 11048661, 11048626, 11048175, 11047936, 11047831, 11047793, 11047687, 11047684, 11047399, 11045061, 11042619, 11040610, 11040502, 11040294, 11039494, 11035468, 11034698, 11033417, 11032016, 11030729, 11029903, 11025266, 11025119, 11023691, 11023539, 11022835, 11022154, 11021223, 11019457, 11016083, 1101Read more

EA, Closed , Model Year: 2007

ENGINE COMPARTMENT FIRE

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES... Read more

PE, Closed , Model Year: 2007

ENGINE COMPARTMENT FIRE

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NO... Read more

EA, Closed , Model Year: 2005

ENGINE STALLING

IN A NOVEMBER 8, 2006 LETTER, DAIMLERCHRYSLER CORPORATION (DCC) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING TWO SEPARATE DEFECT CONDITIONS THAT COULD RESULT IN ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2005-2006 CHRYSLER PACIFICA VEHICLES (NHTSA RECALL NO. 06V-432).MY 2005 VEHICLES... BUILT IN AUGUST AND SEPTEMBER OF 2004 ARE BEING RECALLED TO CORRECT A DEFECT IN THE SECONDARY FUEL PUMP MODULES, WHICH MAY HAVE AN IMPROPER PRESS FITTING ON THE INLET THAT CAN BECOME DISLODGED AND SHUT-OFF FUEL FLOW.ALL MY 2005-2006 VEHICLES BUILT BETWEEN JULY 8, 2004 AND NOVEMBER 11, 2005 ARE BEING RECALLED TO CORRECT A POWERTRAIN CONTROL MODULE (PCM) SOFTWARE ISSUE WITH THE EVAPORATIVE EMISSIONS SYSTEM WHICH CAN ALSO CAUSE STALLING.FOR BOTH CONDITIONS, ENGINE STALL INCIDENTS TEND TO OCCUR DURING LEFT TURNS. THERE WERE 17,375 VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004 THAT WERE AFFECTED BY BOTH THE FUEL PUMP MODULE AND PCM SOFTWARE CONDITIONS.THERE WERE 30 VOQS SUBMITTED TO ODI, 58 CONSUMER COMPLAINTS TO DCC AND 829 FIELD REPORTS RELATING TO VEHICLES PRODUCED DURING THIS PERIOD.WHILE THESE ARE MOSTLY RELATED TO THE FUEL PUMP CONDITION, SOME MAY HAVE BEEN CAUSED BY THE SOFTWARE FAULT.THE RESULTING STALL WHILE DRIVING FAILURE RATE FOR THIS PERIOD IS 5,278 INCIDENTS PER 100,000 VEHICLES.THERE WERE TWO CRASHES ALLEGED TO HAVE RESULTED FROM THESE INCIDENTS.THERE WERE 1,021 WARRANTY CLAIMS FOR FUEL PUMP MODULE REPLACEMENT THAT APPEAR RELATED TO ENGINE STALL (5.9% CLAIM RATE). THE POPULATION FOR THE REMAINING VEHICLES INCLUDED IN 06V-432 (I.E., THOSE ONLY AFFECTED BY THE SOFTWARE CONDITION) IS 114,523.THERE WERE 97 VOQS, 124 CONSUMER COMPLAINTS TO DCC AND 454 DCC FIELD REPORTS RELATING TO THESE VEHICLES.THE RESULTING STALL WHILE DRIVING FAILURE RATE IS 589 PER 100,000 VEHICLES.THERE WERE SEVEN CRASHES ALLEGED TO HAVE RESULTED FROM THESE INCIDENTS.THERE WERE 3,211 WARRANTY CLAIMS FOR PCM REFLASH THAT APPEAR RELATED TO ENGINE STALL IN THE TOTAL POPULATION OF 131,898 VEHICLES (2.4% CLAIM RATE). ALL CALCULATIONS ARE BASED ON UNIQUE VINS (MULTIPLE/REPEAT FAILURES NOT INCLUDED IN THESE CALCULATIONS) WITH NO DUPLICATION ACROSS CATEGORIES.DCC'S RECALL WILL REPROGRAM THE PCM SOFTWARE AND REPLACE THE FUEL PUMP MODULES IN ALL AFFECTED VEHICLES.THIS ENGINEERING ANALYSIS HAS BEEN CLOSED.Read more

EA, Closed , Model Year: 2004

FUEL TANK PUNCTURES

EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JAN... UARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.Read more

RQ, Closed , Model Year: 2004

ENGINE STALLING

ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PAC... Read more

PE, Closed , Model Year: 2004

FUEL TANK PUNCTURES

ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURER... Read more

CHRYSLER PACIFICA - All Years Overview

Complete safety history for the CHRYSLER PACIFICA across all model years (2004, 2026).

92 Total Recalls

10,494 Total Complaints

11 Investigations

381 Reported Crashes

168 Reported Fires

15 Reported Deaths

CHRYSLER PACIFICA - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	11	View
2025	8	33	View
2024	11	59	View
2023 (current)	14	228
2022	10	333	View
2021	7	652	View
2020	5	257	View
2019	7	452	View
2018	12	1,311	View
2017	10	2,325	View
2016	0	6	View
2008	0	155	View
2007	0	481	View
2006	1	1,056	View
2005	2	1,802	View
2004	2	1,332	View
2003	0	1	View

Other CHRYSLER Models

Model	Recalls	Complaints
TOWN AND COUNTRY	209	19,029	View
SEBRING	114	4,101	View
300	112	6,460	View
VOYAGER	82	320	View
CIRRUS	53	1,232	View
LEBARON	48	837	View
200	47	6,930	View
NEW YORKER	44	1,035	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 CHRYSLER PACIFICA

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2023 CHRYSLER PACIFICA

Safety Technology

EPA Fuel Economy, 2023 CHRYSLER PACIFICA

Technical Service Bulletins, 2023 CHRYSLER PACIFICA

Most Affected Components

NHTSA Safety Investigations, CHRYSLER PACIFICA

CHRYSLER PACIFICA - All Years Overview

CHRYSLER PACIFICA - Year by Year

Other CHRYSLER Models