2021 CHRYSLER PACIFICA

7 recalls, 652 complaints - 779 TSBs

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

Consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repair... Read more

17,277 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Defect Description

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraint... Read more

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

86 vehicles affected

Manufacturer: Rollx Vans

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Defect Description

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

1,019 vehicles affected

Manufacturer: Vantage Mobility

AIR BAGS:SIDE/WINDOW:CURTAIN

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety S... Read more

Consequence

An air bag that does not deploy during a crash increases the risk of injury.

Remedy

Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

26 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rea... Read more

Consequence

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy

Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

1,033,433 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

HYBRID PROPULSION SYSTEM: INVERTER

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Consequence

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy

Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05... Read more

67,117 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

SEATS:MID/REAR ASSEMBLY

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehi... Read more

Consequence

An unsecured seat increases the risk of injury in a crash.

Remedy

Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.

1,160 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

652 total complaints 20 crashes 1 fires 12 injuries

Top Reported Components

Component	Complaints
ENGINE	128
ELECTRICAL SYSTEM	103
POWER TRAIN	102
UNKNOWN OR OTHER	57
FUEL/PROPULSION SYSTEM	50
SERVICE BRAKES	34
STEERING	21
VEHICLE SPEED CONTROL	17
STRUCTURE:BODY	14
AIR BAGS	11

Incident date: May 15, 2026

The High Voltage (HV) Battery System and associated safety isolation circuits failed. Specifically, the vehicle experienced faults with the High Voltage System Interlock Circuit (HVIL), the High Voltage Service Disconnect, and the Hybrid/EV Battery System Precharge circuit. The vehicle is currently ... Read more

Incident date: Jun 30, 2026

Power steering malfunctioned and stopped working in the middle of driving. It works intermittently.

Incident date: Jun 19, 2026

My 2021 Chrysler Pacifica Hybrid has a recurring hybrid/electrical defect that causes the accelerator to lose all power while driving, leaving the vehicle unable to accelerate or respond to throttle input. The vehicle remains “on,” but it cannot move under its own power and must be coasted or pu... Read more

Incident date: Jun 19, 2026

Incident date: Nov 6, 2025

Steering is clicking when stationary while turning the wheel and also while idling over bumps. Brought dealership and would need an entire steering gear assembly replacement

Incident date: May 17, 2026

While driving on interstate 15 and going 65-70mph the vehicle dashboard flashed “Charging Error, vehicle will shut down”. Before my wife could make it through traffic to the shoulder the vehicle lost all motive power including power steering. She was able to just coast the vehicle and get into... Read more

Incident date: Jun 9, 2026

The contact owns a 2021 Chrysler Pacifica. The contact stated that the message "Service Gear Shifter" was displayed, and the gear shifter lights were not illuminated. Additionally, the contact stated that the ESS system malfunctioned, and the 12-volt battery had failed, which the contact related to ... Read more

Incident date: Mar 15, 2025

AMENDMENT TO ACTIVE CASE 11723015. CRITICAL AIRBAG & SAFETY DEFECTS. This files a safety defect amendment to open case 11723015. Diagnostic scans confirm central data bus network collapse on VIN [XXX] has migrated into safety-critical occupant restraint and visibility modules, violating 49 U.S.C. ... Read more

Crash

Incident date: Apr 9, 2026

Well driving down hwy 207 with no other vehicles in site my sunroof spontaneously exploded with no evidence of a rock in sight I did take pictures right afterwards the pictures showed the remaining glass

Incident date: Nov 23, 2025

My rear passenger brake hose has ruptured, car is not drivable, Ford will not fix it, they said the part is available but they cannot fix it yet. Its FORDS problem, the recall is there posted, my hose has failed, and I cant even the car to the dealer to get it fixed. They will not tow it or pay to f... Read more

Incident date: Mar 29, 2026

Car won’t start and is completely dead. Doors won’t open, including charge port door. Once you manually unlock car is totally dead inside. Took to dealer for an ICCU replacement under warranty but died again 1 week later. Another ICCU failure? Terrible.

Incident date: Feb 27, 2026

I have had my rotors turned 3 times and replaced once in the span of 2 years. They are warped each time, causing pulsing in the front end when braking. My brake pads have never needed to be replaced. I was told by the mechanic that taking a road trip puts a lot of strain on the rotors and overheats ... Read more

Incident date: Mar 29, 2026

Motor spun a bearing on the crank and the vehicle is needing a new motor. 73,000 miles. Passed the GM recall inspection less than 6 months ago. Vehicle has had regular oil changes and all maintenance done on time. Engine started hard then started knocking. Made it to dealership for diagnostics.

Incident date: Feb 27, 2026

While driving, the vehicle experienced sudden and complete loss of throttle response, resulting in little to no acceleration. This occurred in active traffic and created a dangerous situation where the vehicle could not maintain speed or safely move out of traffic. The vehicle has been serviced mul... Read more

Incident date: Feb 27, 2026

My 2023 Jeep Grand Cherokee has been out of service at a dealership since January 22 due to a safety recall involving the high-voltage battery. The manufacturer has no repair available and no estimated timeline. I have no access to my vehicle and have been forced to pay for rental cars out of pocke... Read more

Incident date: Feb 27, 2026

Sunroof was working properly, no issues. I parked car with sunroof open and when i restarted car it started closing extremely slow. Technicians have tried resetting but no luck. This is a safety issue that has been repeatitive on KIA Suvs since 2012 or 2014. Techs cannot reset sunroof and last KI... Read more

Incident date: Mar 23, 2026

The contact owns a 2021 Chevrolet Suburban. The contact stated that while driving at various speeds, the steering wheel was difficult to turn to the left or the right. The contact stated that the failure was intermittent, but was a recurring failure. There was no warning light illuminated. The conta... Read more

Incident date: Mar 22, 2026

Rear windshield shattered while driving, with no impact. That is a dangerous risk that could go terribly wrong with other drivers.

Incident date: Mar 3, 2026

The contact owns a 2019 Infiniti QX50. The contact stated there was a grinding sound coming from the engine while driving at various speeds and while accelerating from a stop. There were no warning lights illuminated. The vehicle was taken to a dealer to be diagnosed, and it was determined that the ... Read more

Incident date: Mar 3, 2026

Odometer Fraud. The contact purchased a 2019 Honda CR-V. The contact stated discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 50,000. It was later discovered upon checking the Carfax Report that the mileage wa... Read more

Incident date: Mar 3, 2026

The ICCU on my Ioniq 5 failed about a year after getting the software update that supposedly addressed the issue. I am very concerned about the reliability of my car going forward as it doesn't appear Hyundai has addressed the issue and I have no reason to think the replacement ICCU component won't ... Read more

Incident date: Aug 2, 2025

I purchased this vehicle on January 5, 2026, from a family-owned dealership in Broken Arrow, OK. The vehicle was purchased “as-is” with a guarantee of sale and a Carfax report. After purchasing the vehicle, I drove it home and it remained parked until January 8, 2026. On Thursday, January 8, 202... Read more

Incident date: Dec 10, 2025

I currently have a failed ABS module on my truck. The warning lights have come on for brakes, ABS and traction control. I attempted to go to my local dealer but was told the part to replace has been backordered for over 2 years. I am unable to locate a new part, or a company that will rebuild the... Read more

Incident date: Jan 28, 2026

My car along with multiple other cars like mine are having issues with the back up camera not working. I have to take it into a Chevrolet dealer to get it replaced. It is a huge safety concern and a recall needs to be issued.

Incident date: Feb 1, 2026

Driving while pulling a trailer using the towing package included on u-connect. When applying pressure to the brake pedal the trailer brakes locked up and the driver had trouble maintaing control of the truck. The turn signal and brake lights on the trailer do not work while hooked up the wiring ha... Read more

Incident date: Feb 4, 2026

I have put my 3rd Catalytic Convertor on this car. It looses power going uphill. Which is not safe. Just had 3rd on replaced yesterday Feb. 9, 2026. The mechanic said there is too much oil going to the engine. Mechanic said next thing would be replacing the engine. Why does my 2016 not have a r... Read more

Incident date: Feb 4, 2026

The contact owns a 2014 Ford Fusion. The contact stated that while in reverse(R), the rearview camera image was black or distorted. The contact stated that the failure was intermittent. The vehicle was taken to an independent mechanic however, the failure could not be duplicated. The contact related... Read more

Incident date: Feb 1, 2026

Vehicle failed to shift properly while making multiple left and right turns from a stop (for the record, the vehicle also had shifting problems at other times). This resulted in the vehicle hesitating while entering traffic. Multiple times other vehicles had to beep horns and brake emergently. One t... Read more

Incident date: Jan 20, 2026

Control module located under rear seat became slightly wet from spilled liquid, and failed. Engine and electrical failure as a result of control module failure. Audi refuses to cover damages as warranty period is over. Vehicle design is defective.

Incident date: Jun 22, 2025

This vehicle was involved in a rear end collision in late 2025. The vehicle was just sold at auction with a clean title even though it has frame damage that is more than 100% of the cost of this vehicle. It is sold with a clean title and I am worried that a used car dealership will try to sell it wi... Read more

Crash 1 injured

Incident date: Jan 27, 2026

Vehicle continuously has a problem with the alignment and tow link issues suspension problems that cause the vehicle to go out of alignment often. This is a continuing problem that has me going in for repairs more often than I should have to over the last 2 years. Many repairs for the same problem.

Incident date: Dec 9, 2024

My 2025 consair notification app alerted me about my hybrid battery, on Jan 24, 2026 at 3:32pm. These are the list of information reported: Electrical system fault detected. Your vehicle may shut down without further warning." "What Is Happening? The powertrain control system has detected a fault i... Read more

Incident date: Jan 26, 2026

I noticed a sticker in driver door stating recall however no evidence. The vehicle will not pull hills, back up on a hill and will not accelerate over 25 miles per minute. Dangerous to drive on roads. Took vehicle to a GMC dealer for diagnostic test, received the report for what the report found. To... Read more

Incident date: Jan 13, 2026

The rear windshield shattered out of nowhere while parked outdoors on a cold day (<20 degree weather). There was no impact involved in the shattering. Dealer stated that I must go through insurance in order to get rear windshield repaired. Upon further searching this is a problem that is common wit... Read more

Incident date: Jan 20, 2026

In my 2017 my check engine light came on at 70,000 miles throwing a bunch of different codes, ignition coil misfire and actuator making vehicle overheat and run rough, made extensive repairs to the vehicle based on what the codes were which didn’t repair the vehicle, finally engine gave out on me ... Read more

Incident date: Jan 20, 2026

10/14/25: Started car and put it in reverse, slow to reverse. Then tried to pull forward, very sluggish with a delay, then when I pushed accelerator a little more, it took off and then it wouldn’t stop. I had to slam on breaks to stop. My head jerked forward and back and hit the headrest. My son w... Read more

Incident date: Jan 20, 2026

Anti lock brake module went out on my 2017 ram 1500. Dealerships do not have them in stock. From research it is a common problem for these years but only 2018 and up 1500's are recalled. Even if ai pay for the part the dealerships say they can't even get one. This is an enormous safety issue

Incident date: Jan 20, 2026

Tachometer/speedometer screen completely black or dark. It will show the Honda logo and make sound. But once I’m driving or once the car is started it doesn’t show any rpm’s or the menu for miles, safety information or anything on that screen.

Incident date: Jan 14, 2026

Right Front Seat cushion appears to be collapsed / defective. Was present at 29 miles. Dealer looked at it, and dismissed it as not there problem. Started a case with toyota North America, and they're refusing to acknowledge any problem. The passenger seat is noticeably collapsed compared to drivers... Read more

Incident date: Oct 1, 2024

ECM Engine Control Module TCM Transmission Range Sensor TCM Transmission Control Module While driving in a 45 MPH speed zone in heavy traffic, the vehicle suddenly lost power and abruptly slowed down causing a number of other vehicles to have to break and swerve . Problem confirmed through ONSTAR... Read more

Incident date: Dec 17, 2025

After 4 days of parking in the garage due to my travel , when came back and tried to start the car it was completely dead. Couldn’t do anything so Hyundai road assistance cane and had to jumpstart the car . Since then dash cam is not working at all and also car is having wierd sound. Hybrid system... Read more

Incident date: Dec 17, 2025

Incident date: Nov 16, 2025

RE: 2025 HYUNDAI ELANTRA LIMITED AUTOMATIC BRAKE CONTROL On a recent road trip, the automatic brake system activated twice in a manner that could have put our lives at risk. The list below applies to both incidents: On a four lane interstate highway at approximately 70 mph. Wide, level median. ... Read more

Incident date: Nov 16, 2025

Vehicle experienced engine failure while driving. Loss of power in traffic. Inspected by dealer and determined to have lost compression in cylinder #5. Initial inspection determined that lifters and camshaft would need to be replaced. This issue is the same common problem with this year model (2021)... Read more

Incident date: Nov 16, 2025

Safety Recall N242454440 Momentary Rear Wheel Lock-Up was issued for 2020 to 2022 GMC Sierra 1500 but mine is not included. I drive a 2020 GMC Sierra 1500. It is experiencing harsh shifting and now there is a feeling in the rear wheels like they are trying to get stuck or hang up. Why is my truck ... Read more

Incident date: Oct 21, 2025

The contact owns a 2025 Mercedes-Benz GLC350E 4Matic. The contact stated that while the vehicle was parked, the contact observed that the sunroof glass had shattered. The contact inspected the vehicle but found no evidence of an impact to the sunroof glass. The vehicle was taken to a dealer, but was... Read more

Incident date: Jun 1, 2025

NHTSA Recall Number24V-896- HCU unit replaced once. Replacement unit has now fully failed. Dealer Dutch Miller Ram of South Charleston made positive diagnosis of failed unit [see attached]. Same dealer notes NC replacement HCU part is not available. Same dealer notes however for a charge of @$110... Read more

Incident date: Oct 20, 2025

Had 3 oil consumption test 2 oil leak repairs, low to no oil each time, now car is stalling , Catalytitic Converter problem, yellow engine light is blinking, Kia of Newton New Jersey need to fix my car.

Showing 50 of 652 complaints.

NHTSA Safety Ratings, 2021 CHRYSLER PACIFICA

2021 Chrysler Pacifica VAN AWD

Category	Rating
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2021 CHRYSLER PACIFICA

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
3.6L 6-cyl, Automatic 9-spd (Front-Wheel Drive)	19.0	28.0	22.0	Regular	$2,850

CO2 Emissions: 401.0 g/mile (Minivan - 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2021 CHRYSLER PACIFICA

779 manufacturer communications from 305 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	159
350000 EQUIPMENT	70
353000 EQUIPMENT:ELECTRICAL	47
060000 ENGINE AND ENGINE COOLING	44
100000 POWER TRAIN	43
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	36
280000 BACK OVER PREVENTION	25
160000 STRUCTURE	21

110000 ELECTRICAL SYSTEM

Electric Mode Temporarily Unavailable, Cluster Message Displayed Vehicle in Fuel Oil Refresh Mode (FORM)

353000 EQUIPMENT:ELECTRICAL

Thermostat Assy For 2022-2024MY 3.6L Pentastar Upgrade with P0128 failure code. PRIOR TO PERFORMING ANY THERMOSTAT REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2309000014

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Navigation (NAV) Reboot When MOTA Fails The customer may describe one of more of the following: ? Radio navigation continues to reboot after a Map Update (MOTA). ? Navigation regularly cuts out and back on again. ? Radio switches to nav

110000 ELECTRICAL SYSTEM

Revised Customer Satisfaction Notification Y40 ? Control Module Software Updates

118000 ELECTRICAL SYSTEM:SOFTWARE

Customer Satisfaction Notification Y40 Control Module Software Updates

110000 ELECTRICAL SYSTEM

Customer Satisfaction Notification Y40 Control Module Software Updates

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

110000 ELECTRICAL SYSTEM

Internal Transmission Wiring Connector Short Warranty Extension XN1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Troub

100000 POWER TRAIN

International Warranty Bulletin ID-24-01 (XN1) eFlite Si-eVT Transmission Certain 2017 - 2023 Chrysler Pacifica (RU)

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

Radio Navigation Displays Message ?No Maps Available?

350000 EQUIPMENT

Spring Front Upr - Isolator Before replacing this part. Please contact FCA REDACTED CONTENT. ~ If no response in 15 minutes, proceed with repair.

070000 FUEL SYSTEM, GASOLINE

Vehicle Only Runs in Gas Mode, Will Not Go into Electric Mode with or Without the MIL Lamp On

100000 POWER TRAIN

Verifying Camshaft Diagnosis

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Uconnect 5 Voice Recognition Options

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Uconnect 5 Voice Recognition Options

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

"Check Charge Cable" Message Appears on Cluster

280000 BACK OVER PREVENTION

Humming Noise Through Speakers While Vehicle Is Off

162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE

Water Leak At Upper D-pillar Or Liftgate Area

160000 STRUCTURE

Water Leak At Upper D-pillar Or Liftgate Area

160000 STRUCTURE

Water Leak At Upper D-pillar Or Liftgate Area

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

162300 STRUCTURE:BODY:DOOR

SWITCH AND BEZEL Front Door In any case that after following the service procedures it is determined that the switch is faulty. Please do not try to open the Switch nor fix it. Just return the part and order a new one.

110000 ELECTRICAL SYSTEM

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

284100 BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

CAMERA, Rear View Prior to replacement, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair.

162300 STRUCTURE:BODY:DOOR

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

110000 ELECTRICAL SYSTEM

Wireless Qi Charger Not Charging

353000 EQUIPMENT:ELECTRICAL

Wireless Qi Charger Not Charging

110000 ELECTRICAL SYSTEM

PUMP Water For 2016-2024MY 3.6L Pentastar Upgrade with suspected coolant leak. PRIOR TO PERFORMING ANY WATER PUMP REPLACEMENT, PROCEED WITH INSPECTION INSTRUCTIONS FROM THE LATEST VERSION OF STAR ONLINE PUBLICATION S2307000002. Please subm

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

062400 ENGINE AND ENGINE COOLING:COOLING SYSTEM:PUMP

060000 ENGINE AND ENGINE COOLING

Suspected engine coolant leak.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

353000 EQUIPMENT:ELECTRICAL

Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set for Ambient Air Temp Senso

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Diagnostic LOP Change

162800 STRUCTURE:BODY:HOOD

FCA Caribbean Warranty Bulletin ID-22-23 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

162800 STRUCTURE:BODY:HOOD

Warranty Bulletin D-22-17 - 2017 - 2023 (Current) Chrysler Pacifica (RU) and 2013 - 2016 Chrysler Town & Country/ 2013 - 2020 Dodge Caravan (RT) - Corrosion - Complete Hood Panel Warranty Claim Simplification (Rev. B)

100000 POWER TRAIN

Internal Transmission Wiring Connector Short Warranty Extension XE1 Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Trouble

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Firmware Over The Air (FOTA) Update from R16.28 or R17.98 to R17.99 Software Version Customers may experience one or more of the following: ? Radio resets at times. ? Wireless disconnects. ? Intermittent display screen blank. ? Radio

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

118000 ELECTRICAL SYSTEM:SOFTWARE

Telematics Box Module (TBM) Firmware Over The Air (FOTA) Software Updating from 4.29C to 4.36 Customers may experience one or more of the following: ? Uconnect Box requires service message at start up. ? Losing Wi-Fi Hotspot streaming conn

353000 EQUIPMENT:ELECTRICAL

980000 UNKNOWN OR OTHER

Apple CarPlay Does Not Work Or Not Connecting

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Apple CarPlay Does Not Work Or Not Connecting

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software update

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

162300 STRUCTURE:BODY:DOOR

Power Sliding Door Will Not Open And Or Close.

110000 ELECTRICAL SYSTEM

Telematics Box Module (TBM) wiTECH update to 4.36 Customers may experience one or more of the following: ? Uconnect box requires service message (Fig. 1) . ? Uconnect box backup ?battery low? message on the radio. ? WiFi hotspot streaming

114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

USB Hub In-Operable

353000 EQUIPMENT:ELECTRICAL

Wireless Qi Charger Not Charging

162800 STRUCTURE:BODY:HOOD

Warranty Bulletin D-22-17 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

162800 STRUCTURE:BODY:HOOD

FCA Caribbean Warranty Bulletin ID-22-23 - 2017-2023 (Current) Chrysler Pacifica (RU) and 2013-2016 Chrysler Town & Country/ 2013-2020 Dodge Caravan (RT) - Corrosion Complete Hood Panel Warranty Claim Simplification (Rev. A)

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification 81A - Radio Features

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

110000 ELECTRICAL SYSTEM

Customer Satisfaction Notification ZD7 - Radio Software Update

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software Update

350000 EQUIPMENT

Rear Seat Entertainment Tab On Radio Intermittently Disappears

353000 EQUIPMENT:ELECTRICAL

Rear Seat Entertainment Tab On Radio Intermittently Disappears

118000 ELECTRICAL SYSTEM:SOFTWARE

Customer Satisfaction Notification ZD7 - Radio Software Update

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Customer Satisfaction Notification ZD7 - Radio Software Update

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Cluster message displayed.

060000 ENGINE AND ENGINE COOLING

MIL lamp-on. Engine noise, rattle. Misfire or rough running.

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

060000 ENGINE AND ENGINE COOLING

Clunk Noise From Front End Driving Between 15 And 35 MPH And When Decelerating. C0604- Active Air Dam Control Performance

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

"Check Charge Cable" Message Appears On Cluster

280000 BACK OVER PREVENTION

ROCKER ARM ASSY - ROLLER ROCKER Case 1.- Before replacing the intake or exhaust rocker arms due to an abnormal ticking noise, please check that the INTAKE Hydraulic Lash Adjusters are not "collapsed". If a collapsed INTAKE HLA is found, re

061700 ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

PSU right intake camshaft Case 1) If you are to flash the PSU (Pentastar Upgrade Engine) PCM due to P0300 code presence, only AB or previous LEVEL PSU right intake camshaft PN 05047913AA or AB (old version) should be replaced. If the engin

110000 ELECTRICAL SYSTEM

Malfunction Indicator Lamp Illuminated. U11E9 Lost Communication With AGS. Ambient Air Temp Incorrectly Displayed. P0070 And P0073 Set For Ambient Air Temp Sensor

135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

Mirror

350000 EQUIPMENT

Telematics Box Module (TBM) Over The Air Software Update to 4.36 Customers may experience one or more of the following: ? Uconnect pop up box error or requires service message. ? Losing WiFi Hotspot streaming connection: internet data is n

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

110000 ELECTRICAL SYSTEM

Uconnect Box Error Message With Active Or Stored Diagnostic Trouble Codes (DTC) B22A9-96, B1570-93, B1E21-96

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

Warranty Bulletin D-23-07 (XE1) Eflite Si-eVT Transmission - Certain 2017 ? 2023 Chrysler Pacifica (RU)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA CARIBBEAN WARRANTY BULLETIN

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

340000 COMMUNICATION

Hybrid Pages Not Updating Properly

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Hybrid Pages Not Updating Properly

060000 ENGINE AND ENGINE COOLING

220000 SEATS

Rear Seat Entertainment Tab On Radio Intermittently Disappears

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Rear Seat Entertainment Tab On Radio Intermittently Disappears

280000 BACK OVER PREVENTION

Uconnect Box Require Service Message

110000 ELECTRICAL SYSTEM

Uconnect Box Require Service Message

270000 LANE DEPARTURE

280000 BACK OVER PREVENTION

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

280000 BACK OVER PREVENTION

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

Showing 100 of 779 bulletins.

NHTSA Safety Investigations, CHRYSLER PACIFICA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Open , Model Year: 2017

Intermittent Loss of Electric Power Steering

The Office of Defects Investigation (ODI) is opening this Preliminary Evaluation to assess the scope, frequency, and potential safety consequences of alleged defects related to the electric power steering (EPS) system in model year (MY) 2017–2018 Chrysler Pacifica vehicles. ODI has received 94 Veh... Read more

RQ, Open , Model Year: 2018

Loss of motive power due to an internal wiring connector short.

On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV). On January 17, ... 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown. An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash. In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008. The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode. The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010. These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010. The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of time, the engine will shut down. When this occurs, FCA relies on the owner to transport the vehicle to a dealership after they experience a loss of motive power condition, at which time the defective hardware is replaced. Furthermore, the dashboard messages introduced in the recall remedy may cause the driver to pull over in an unsafe location. Pulling over in an unsafe location may expose the occupants to undue harm. The Office of Defects Investigation is opening this Recall Query (RQ) to assess the adequacy, frequency, and safety consequence of the remedy for recall 23V-010. To review the ODI reports cited in the opening resume ODI report identification number document, go to NHTSA.gov.Read more

RQ, Open , Model Year: 2017

Ignition-off high voltage battery fire (Remedy effectiveness of Recall 22V-077)

On February 11, 2022, Fiat Chrysler Automobiles (FCA) issued a safety recall (NHTSA Recall 22V-077) on all 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016 through August 7, 2018. The recall addresses ignition “OFF’ fires that originate at the high volt... Read more

PE, Closed , Model Year: 2018

Transmission fault leading to loss of motive power

On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall no... Read more

DP, Closed , Model Year: 2017

Stall/Loss of Motive Power

By letter dated November 30, 2017, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration requesting it open an investigation into allegations of engine stalling in the model year (MY) 2017 Chrysler Pacifica, a new vehicle platform. In support of its petition,... CAS cited 57 NHTSA complaints alleging an engine stall in the subject Pacifica vehicles, in addition to other information it provided.On December 1, 2017, NHTSA's Office of Defects Investigation opened Defect Petition 17-003 as requested by CAS.ODI sent an information request letter to Fiat Chrysler Automobiles (FCA), the manufacturer of the subject Pacifica vehicles, on December 12, 2017 requesting information related to engine stalling in Pacificas.The letter requested FCA provide the information by January 23, 2018.On January 11, 2018, and after technical discussions with ODI, FCA filed a defect information report advising the agency that it would conduct a safety recall of certain MY2017 Chrysler Pacificas to address a condition resulting in engine stalling without warning.The recall would address nearly 154,000 MY2017 Pacificas manufactured with engine control software that did not contain a routine intended to address loss of crankshaft position information required to keep the engine from stalling.FCA noted the condition could lead to a stall without illuminating a Malfunction Indicator Lamp, and without setting any Diagnostic Trouble Code.Given these conditions, dealer technicians would be unable to properly diagnose, much less correct the cause of the stalling, which resulted in additional stalling events and significant consumer frustration.ODI reviewed consumer complaints it received through the date of FCA's recall filing and identified 88 alleging engine stalling.The ODI complaints generally describe stalling that occurs at low engine (RPM) and/or vehicle speeds, and are consistent in that regard with most of the 445 reports FCA provided.Also both the ODI and FCA reports note that the engine could be readily restarted after stalling.Both circumstances are consistent with the root cause FCA identified and is conducting a recall to address.Additionally, FCA was able to identify an older vehicle population that used the same engine as the MY2017 Pacifica, however the vehicles were manufactured with the remedy level software; according to FCA reports of stalling in this population were significantly lower.No crash or injury reports were identified in either the ODI or FCA reports.Certain MY2017 and all MY2018 Pacificas were manufactured with the remedy level software and are thus not included in the recall action.In view of the recall action FCA has announced, ODI considers the petition moot and is closing the action without a grant or deny decision.The closing of the petition does not constitute a finding by NHTSA that a safety-related defect does not exist, and the agency reserves the right to take additional action if warranted by future circumstances.Reference (ODI) numbers for the above NHTSA complaints:11060960, 11060808, 11060711, 11057809, 11057520, 11057493, 11057171, 11057169, 11057025, 11055566, 11055031, 11054808, 11054746, 11054717, 11054274, 11054085, 11053669, 11053588, 11053553, 11053322, 11052905, 11052892, 11052654, 11052336, 11051390, 11051158, 11048832, 11048728, 11048720, 11048661, 11048626, 11048175, 11047936, 11047831, 11047793, 11047687, 11047684, 11047399, 11045061, 11042619, 11040610, 11040502, 11040294, 11039494, 11035468, 11034698, 11033417, 11032016, 11030729, 11029903, 11025266, 11025119, 11023691, 11023539, 11022835, 11022154, 11021223, 11019457, 11016083, 1101Read more

EA, Closed , Model Year: 2007

ENGINE COMPARTMENT FIRE

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES... Read more

PE, Closed , Model Year: 2007

ENGINE COMPARTMENT FIRE

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NO... Read more

EA, Closed , Model Year: 2005

ENGINE STALLING

IN A NOVEMBER 8, 2006 LETTER, DAIMLERCHRYSLER CORPORATION (DCC) SUBMITTED A DEFECT INFORMATION REPORT TO NHTSA CONCERNING TWO SEPARATE DEFECT CONDITIONS THAT COULD RESULT IN ENGINE STALL WHILE DRIVING IN MODEL YEAR (MY) 2005-2006 CHRYSLER PACIFICA VEHICLES (NHTSA RECALL NO. 06V-432).MY 2005 VEHICLES... BUILT IN AUGUST AND SEPTEMBER OF 2004 ARE BEING RECALLED TO CORRECT A DEFECT IN THE SECONDARY FUEL PUMP MODULES, WHICH MAY HAVE AN IMPROPER PRESS FITTING ON THE INLET THAT CAN BECOME DISLODGED AND SHUT-OFF FUEL FLOW.ALL MY 2005-2006 VEHICLES BUILT BETWEEN JULY 8, 2004 AND NOVEMBER 11, 2005 ARE BEING RECALLED TO CORRECT A POWERTRAIN CONTROL MODULE (PCM) SOFTWARE ISSUE WITH THE EVAPORATIVE EMISSIONS SYSTEM WHICH CAN ALSO CAUSE STALLING.FOR BOTH CONDITIONS, ENGINE STALL INCIDENTS TEND TO OCCUR DURING LEFT TURNS. THERE WERE 17,375 VEHICLES BUILT DURING AUGUST AND SEPTEMBER 2004 THAT WERE AFFECTED BY BOTH THE FUEL PUMP MODULE AND PCM SOFTWARE CONDITIONS.THERE WERE 30 VOQS SUBMITTED TO ODI, 58 CONSUMER COMPLAINTS TO DCC AND 829 FIELD REPORTS RELATING TO VEHICLES PRODUCED DURING THIS PERIOD.WHILE THESE ARE MOSTLY RELATED TO THE FUEL PUMP CONDITION, SOME MAY HAVE BEEN CAUSED BY THE SOFTWARE FAULT.THE RESULTING STALL WHILE DRIVING FAILURE RATE FOR THIS PERIOD IS 5,278 INCIDENTS PER 100,000 VEHICLES.THERE WERE TWO CRASHES ALLEGED TO HAVE RESULTED FROM THESE INCIDENTS.THERE WERE 1,021 WARRANTY CLAIMS FOR FUEL PUMP MODULE REPLACEMENT THAT APPEAR RELATED TO ENGINE STALL (5.9% CLAIM RATE). THE POPULATION FOR THE REMAINING VEHICLES INCLUDED IN 06V-432 (I.E., THOSE ONLY AFFECTED BY THE SOFTWARE CONDITION) IS 114,523.THERE WERE 97 VOQS, 124 CONSUMER COMPLAINTS TO DCC AND 454 DCC FIELD REPORTS RELATING TO THESE VEHICLES.THE RESULTING STALL WHILE DRIVING FAILURE RATE IS 589 PER 100,000 VEHICLES.THERE WERE SEVEN CRASHES ALLEGED TO HAVE RESULTED FROM THESE INCIDENTS.THERE WERE 3,211 WARRANTY CLAIMS FOR PCM REFLASH THAT APPEAR RELATED TO ENGINE STALL IN THE TOTAL POPULATION OF 131,898 VEHICLES (2.4% CLAIM RATE). ALL CALCULATIONS ARE BASED ON UNIQUE VINS (MULTIPLE/REPEAT FAILURES NOT INCLUDED IN THESE CALCULATIONS) WITH NO DUPLICATION ACROSS CATEGORIES.DCC'S RECALL WILL REPROGRAM THE PCM SOFTWARE AND REPLACE THE FUEL PUMP MODULES IN ALL AFFECTED VEHICLES.THIS ENGINEERING ANALYSIS HAS BEEN CLOSED.Read more

EA, Closed , Model Year: 2004

FUEL TANK PUNCTURES

EA06-010 WAS OPENED BASED ON INFORMATION GATHERED IN PRELIMINARY EVALUATION PE06-009.PE06-009 WAS OPENED BASED ON INFORMATION OBTAINED IN A PEER INFORMATION REQUEST AS PART OF A PRELIMINARY EVALUATION (PE05-050) OF FUEL TANK PUNCTURE IN MODEL YEAR (MY) 2003 THROUGH 2006 NISSAN MURANO VEHICLES.IN JAN... UARY 2006, NISSAN SUBMITTED A DEFECT INFORMATION REPORT TO ODI THAT IDENTIFIED A DEFECT IN THE FUEL TANK SHIELDING IN APPROXIMATELY 209,000 MY 2003 THROUGH 2006 NISSAN MURANO VEHICLES.TO REMEDY THE PROBLEM, NISSAN INSTALLED SHIELDS ON THE EXPOSED FRONT SURFACES OF THE RECALLED VEHICLES.PEER DATA COLLECTED FOR MY 2004 THROUGH 2005 PACIFICA VEHICLES DURING PE05-050 INCLUDED 120 FIELD REPORTS DOCUMENTING TANK REPLACEMENTS DUE TO PUNCTURE OR DAMAGE BY ROAD DEBRIS AS PART OF A PARTS RESTRICTION PROGRAM CONDUCTED AT THE REQUEST OF THE TANK SUPPLIER (INERGY). ANALYSIS OF THE INFORMATION PROVIDED BY CHRYSLER DURING PE05-050, PE06-009 AND EA06-010 SHOW THAT THE FRONT SURFACE OF THE FUEL TANKS IN THE SUBJECT PACIFICA VEHICLES IS NOT COMPLETELY PROTECTED FROMROAD DEBRIS BY THE FLOOR PAN OR OTHER BODY STRUCTURE.THE TANKS WERE COMPARED WITH PEER VEHICLES, INCLUDING SEVERAL IDENTIFIED BY CHRYSLER AS SHARING SIMILAR DESIGN CHARACTERISTICS (UNSHIELDED HIGH-DENSITY POLYETHYLENE PLASTIC FUEL TANKS IN A SADDLEBAG CONFIGURATION).SOME OF THE PEER DESIGNS REVIEWED BY ODI PACKAGED THE TANKS IN RECESSED CAVITIES IN THE FLOOR PAN OR USED SHIELDS TO PROTECT EXPOSED SURFACES ON THE FRONT OF THE TANK.IN GENERAL, THESE TANKS HAD THE LOWEST COMPLAINT RATES FOR TANK PUNCTURE BY ROAD DEBRIS. HOWEVER, OTHER PEER DESIGNS REVIEWED BY ODI HAD PACKAGING SIMILAR TO THE SUBJECT VEHICLES AND SOME OF THESE ALSO HAD SOME COMPLAINTS OF TANK PUNCTURE.NONE OF THE PEER VEHICLES ANALYZED BY ODI HAD TANKS PUNCTURE DATA COMPARABLE TO CHRYSLER'S FIELD REPORTS FROM ITS PART RESTRICTION PROGRAMS, SO THAT DATA COULD NOT BE USED IN PEER COMPARISONS. ANALYSIS OF THE COMPLAINT DATA SHOWS THAT THE RATE FOR THE SUBJECT VEHICLES IS ABOUT HALF THAT OBSERVED IN THE RECALLED MURANO VEHICLES AND NOT SIGNIFICANTLY HIGHER THAN SOME OF THE PEER VEHICLES ANALYZED WITH SIMILAR DESIGN CHARACTERISTICS.TESTING BY THE NHTSA VEHICLE RESEARCH AND TESTING CENTER (VRTC) SHOWED DIFFERENCES BETWEEN THE MURANO AND PACIFICA FUEL TANK PACKAGING AND EXPOSURE TO ROAD DEBRIS THROWN BY THE FRONT TIRES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.Read more

RQ, Closed , Model Year: 2004

ENGINE STALLING

ON FEBRUARY 27, 2006 RQ06-002 WAS OPENED IN RESPONSE TO 60 COMPLAINTS OF ENGINE STALL, MOSTLY DURING LEFT-HAND TURNS, IN MODEL YEAR (MY) 2004 TO 2006 CHRYSLER PACIFICA VEHICLES THAT WERE OUTSIDE THE SCOPE OF RECALL 04V-113.IN MARCH 2004, DAIMLERCHRYSLER INITIATED RECALL 04V-113 ON 34,561 MY 2004 PAC... Read more

PE, Closed , Model Year: 2004

FUEL TANK PUNCTURES

ON FEBRUARY 22, 2006, ODI OPENED PE06-009 TO INVESTIGATE REPORTS THAT THE FUEL TANKS ON MODEL YEAR (MY) 2004 TO 2005 CHRYSLER PACIFICA VEHICLES MAY BE PUNCTURED BY CONTACT WITH ROAD DEBRIS.THE NUMBER OF REPORTS SUBMITTED BY CHRYSLER WAS SIGNIFICANTLY HIGHER THAN THOSE SUBMITTED BY OTHER MANUFACTURER... Read more

CHRYSLER PACIFICA - All Years Overview

Complete safety history for the CHRYSLER PACIFICA across all model years (2004, 2026).

92 Total Recalls

10,494 Total Complaints

11 Investigations

381 Reported Crashes

168 Reported Fires

15 Reported Deaths

CHRYSLER PACIFICA - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	11	View
2025	8	33	View
2024	11	59	View
2023	14	228	View
2022	10	333	View
2021 (current)	7	652
2020	5	257	View
2019	7	452	View
2018	12	1,311	View
2017	10	2,325	View
2016	0	6	View
2008	0	155	View
2007	0	481	View
2006	1	1,056	View
2005	2	1,802	View
2004	2	1,332	View
2003	0	1	View

Other CHRYSLER Models

Model	Recalls	Complaints
TOWN AND COUNTRY	209	19,029	View
SEBRING	114	4,101	View
300	112	6,460	View
VOYAGER	82	320	View
CIRRUS	53	1,232	View
LEBARON	48	837	View
200	47	6,930	View
NEW YORKER	44	1,035	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2021 CHRYSLER PACIFICA

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2021 CHRYSLER PACIFICA

Safety Technology

EPA Fuel Economy, 2021 CHRYSLER PACIFICA

Technical Service Bulletins, 2021 CHRYSLER PACIFICA

Most Affected Components

NHTSA Safety Investigations, CHRYSLER PACIFICA

CHRYSLER PACIFICA - All Years Overview

CHRYSLER PACIFICA - Year by Year

Other CHRYSLER Models