Complaint Statistics
101 total complaints
8 crashes 1 fires 4 injuries
Top Reported Components
| Component | Complaints |
| ELECTRICAL SYSTEM | 15 |
| ENGINE | 11 |
| UNKNOWN OR OTHER | 10 |
| POWER TRAIN | 8 |
| AIR BAGS | 5 |
| STEERING | 5 |
| FUEL/PROPULSION SYSTEM | 5 |
| SERVICE BRAKES | 5 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 4 |
| SEAT BELTS | 4 |
Incident date: Jun 25, 2026
Mid June 2026 infotainment update was over the air software update. Update caused infotainment failures: looping screen resets, unable to play audio, disruption to screen during safety features such as back up cam, unable to accomplish directions, CarPlay no longer consistent feature. None of thes
... e listed problems were present before over the air software update.Read more
Incident date: Jun 25, 2026
Mid June 2026 infotainment update was over the air software update. Update caused infotainment failures: looping screen resets, unable to play audio, disruption to screen during safety features such as back up cam, unable to accomplish directions, CarPlay no longer consistent feature. None of thes
... e listed problems were present before over the air software update.Read more
Incident date: Jul 14, 2026
The battery expired today. It was the original battery from Ford Dealership & it was too small (48). I purchased this truck brand new in Feb. 2020. I have had multiple issues plus paid out to repair leaks, points, struts, camera, emergency alerts going off & on & now I have an issue with the star
... ter. This vehicle has been maintained with normal inspections & oil changes. The check engine light came on a week ago then went out the next day posing a difficulty to pinpoint the problem. Autozone's test revealed a po420 which is the catalytic convertor.Read more
Incident date: Jul 14, 2026
The contact owns a 2024 Volvo XC90. The contact stated that while the vehicle was parked with the contact about to exit the vehicle, the vehicle rolled forward unexpectedly and crashed into the vehicle in front. The contact stated that after striking that vehicle, the vehicle independently started
... reversing and struck a mailbox and some trees. The brake pedal was depressed; however, the vehicle failed to stop until the rear of the vehicle struck the second tree. The contact stated that none of the air bags deployed. The rear of the vehicle was damaged, and the driver’s side rear wheel was tilted outwards at a 45-degree angle. The contact was taken to the ER and was treated for bruises and pain to the head. A Police report was filed. The vehicle was towed to a Collision Repair center by the police, but was not yet inspected. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.Read more
Crash
1 injured
Incident date: Jul 14, 2026
The contact owns a 2024 Volvo XC90. The contact stated that while the vehicle was parked with the contact about to exit the vehicle, the vehicle rolled forward unexpectedly and crashed into the vehicle in front. The contact stated that after striking that vehicle, the vehicle independently started
... reversing and struck a mailbox and some trees. The brake pedal was depressed; however, the vehicle failed to stop until the rear of the vehicle struck the second tree. The contact stated that none of the air bags deployed. The rear of the vehicle was damaged, and the driver’s side rear wheel was tilted outwards at a 45-degree angle. The contact was taken to the ER and was treated for bruises and pain to the head. A Police report was filed. The vehicle was towed to a Collision Repair center by the police, but was not yet inspected. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.Read more
Crash
1 injured
Incident date: Jun 27, 2026
When starting the vehicle and placing it in reverse, the center screen was frozen and did not show the backup camera or other sfaety information. Safety was put at risk because reverse visiblity / backover prevention were impaired. Other functions such as reverse auto brake were likely unavailable,
... or a least unmonitored (rear cross traffic allert was definitely unavailable as it depends on the center screen). This was resolved by re-parking the vehicle and rebooting the infotainment system / center screen. It has not been independently reproduced or inspected, as it's presenting as random flakiness and the driver stopped and took troubleshooting steps (out of an abundance of caution). There were no warnings or other issues, though it does correlate with switching diriver profiles and may be yet another safety issue caused by the vehicle's underpowered IHU. (The IHU was upgraded for 2026 models, and is backwards compatible, but no upgrades have been made available in the US)Read more
Incident date: Jun 27, 2026
When starting the vehicle and placing it in reverse, the center screen was frozen and did not show the backup camera or other sfaety information. Safety was put at risk because reverse visiblity / backover prevention were impaired. Other functions such as reverse auto brake were likely unavailable,
... or a least unmonitored (rear cross traffic allert was definitely unavailable as it depends on the center screen). This was resolved by re-parking the vehicle and rebooting the infotainment system / center screen. It has not been independently reproduced or inspected, as it's presenting as random flakiness and the driver stopped and took troubleshooting steps (out of an abundance of caution). There were no warnings or other issues, though it does correlate with switching diriver profiles and may be yet another safety issue caused by the vehicle's underpowered IHU. (The IHU was upgraded for 2026 models, and is backwards compatible, but no upgrades have been made available in the US)Read more
Incident date: Jun 27, 2026
On 07/01/2026, at approximately 8:00 AM, during steady acceleration, flashing of MIL with loss of power presented northbound after merging from 235 west bound to I-135 north bound near Park City, KS. Particularly dangerous resulting in near rear end collision. Upon taking nearest exit ramp, attached
... BlueDriver .OBD II reader, and fault code P0303 - Cylinder 3 Misfire and U0401-68 PGM-Fi/ECM/PCM system event code was logged, with multiple warning indicators that safety system, AWD, brake, and other systems were disabled. Note, vehicle has had TSB 20-053 update w/ flash of PGM-Fi which did not resolve the fault, fault associated with hot and humid climates or period of rain fall, apparent water vapor, condensate build up in intercooler. For Honda Accord and Acura RDX w/ 4 cylinder 2.0 TDGI engine TSB includes redesigned intercooler replacement, that is not available for TLX 21-25 which is currently out of production. This has occurred previously during humid and hot weather, but no intermittent flashing MIL does not store code. Thankful in this instance P0303 and U0401-68 code is stored, and scheduling service at dealership to diagnose misfire.Read more
Incident date: Nov 8, 2025
The vehicle has experienced the same safety issue on two separate occasions. While driving, the vehicle suddenly lost power and displayed a “Conditions Not Correct for Shift” warning message. During the incident, the vehicle became stuck in Drive and could not be shifted normally. The brakes als
... o did not respond as expected, creating a significant safety hazard and making it difficult to maintain control of the vehicle. The failure occurred without warning and has happened more than once, raising concerns about the safety and reliability of the vehicle’s electrical, powertrain, and braking systems.Read more
Incident date: May 6, 2026
My electrical power steering on my 2013 Ram 1500 unexpectedly failed right around the 140,000-mile mark. Typically, when a part breaks on my vehicle, I notice some warning signs beforehand, like when I had to replace my fans; the truck gradually started to overheat, alerting me to take it into the s
... hop. However, with the power steering issue, it occurred suddenly while I was driving on the highway. I turned off the truck and then restarted it, which made the power steering work again temporarily, but eventually, the problem became permanent after a couple of months.Read more
Incident date: Feb 25, 2026
I was driving on the highway, and there was an abrupt loss of drive and failure of the car. The transmission failed suddenly when I was traveling at highway speed, and there was no prior warning. This nearly caused an accident with the cars behind me, but I managed to get off the road into the shoul
... der. This is a safety concern, since there were no prior signs at all of this happening. The transmission failure was immediate. I purchased the car new, and I'm the only owner. I kept up well with maintenance, even doing the oil changes prior to the oil light coming on. I spoke to several Ford dealers, including the Ford dealer I purchased my car in 2018. He admitted that the transmission in this make and model needs often replacement. The miles on my car is approximately 116,000.Read more
Incident date: Nov 18, 2025
The contact owns a 2015 Ford Transit. The contact stated that while reversing at 5-10 MPH, the rearview camera went blank, and occasionally the image was upside down. There were no warning lights illuminated. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 25V572000 (Bac
... k Over Prevention). The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who confirmed there was no recall coverage. The approximate failure mileage was 90,000.Read more
Incident date: Sep 2, 2025
Rear backup camera works periodically, there is a recall on the 2015 Expedition for this problem, but I’m being told my vehicle (VIN) is not included. The repair cost is over $1000. Why ins’t my Expedition included in the recall - I’m having the exact problem as documented in the recall. How m
... any others are being affected by this problem but being excluded in the recall. Please investigate, this problem seems to be larger then the current recall.Read more
Incident date: Jul 26, 2025
The tesla computer freezes. Sudden there is no information from the car, no miles per hour, no navigation, no side view cameras. I can drive the car but that's is all. Since the navigation is entirely dependent on the computer I can't tell where I am going. It has happened more than 30+ times in the
... car.Read more
Incident date: Jul 26, 2025
The tesla computer freezes. Sudden there is no information from the car, no miles per hour, no navigation, no side view cameras. I can drive the car but that's is all. Since the navigation is entirely dependent on the computer I can't tell where I am going. It has happened more than 30+ times in the
... car.Read more
Incident date: Jun 20, 2025
MMI unit (HDU for Audi/radio/backup camera) keeps resetting. Lose picture when backing up. Definitely a safety hazard
Incident date: Jun 20, 2025
Warning lights for collision avoidance, adaptive cruise control, and several additional safety features went on without any triggering incident. Brought to the dealership, where diagnosis is DTC U3000-49 Multipurpose Camera Unit/Millimeter Wave Radar internal electronic failure. Technician advised t
... hat this failure often happens after a few years for no apparent reason. Repair is upwards of $4000. Without repair, none of these safety functions operate.Read more
Incident date: Jun 20, 2025
Warning lights for collision avoidance, adaptive cruise control, and several additional safety features went on without any triggering incident. Brought to the dealership, where diagnosis is DTC U3000-49 Multipurpose Camera Unit/Millimeter Wave Radar internal electronic failure. Technician advised t
... hat this failure often happens after a few years for no apparent reason. Repair is upwards of $4000. Without repair, none of these safety functions operate.Read more
Incident date: Mar 14, 2025
loud knocking or banging noises, the check engine light turning on and/or other driving performance issues, such as reduced propulsion cranksaft
Incident date: Apr 4, 2025
Then engine light came on. And the vehicle decline in power. It moves very slow.
Incident date: Jan 31, 2025
Unknown
Incident date: Jan 31, 2025
A year ago we took our Truck in because it was knocking, we were told it was dry starting and they had to repair it, it was 5200. A couple weeks ago we’re driving and it started shifting funny and jerking, had no get up and go, we limped to the nearest dealership. Told our transmission went out an
... d it will cost 11k.Read more
Incident date: Jan 31, 2025
A year ago we took our Truck in because it was knocking, we were told it was dry starting and they had to repair it, it was 5200. A couple weeks ago we’re driving and it started shifting funny and jerking, had no get up and go, we limped to the nearest dealership. Told our transmission went out an
... d it will cost 11k.Read more
Incident date: Dec 6, 2023
The car shudders and jerks/lunges forward around 35-40 mph and I am afraid that I’m going to rear end someone should it lunge forward!
Incident date: Dec 6, 2023
The car shudders and jerks/lunges forward around 35-40 mph and I am afraid that I’m going to rear end someone should it lunge forward!
Incident date: Dec 6, 2023
The car shudders and jerks/lunges forward around 35-40 mph and I am afraid that I’m going to rear end someone should it lunge forward!
Incident date: Jan 27, 2024
The 2017 trim leather dash panel cover peals significantly on the upper side and front side facing passenger. This may affect the airbag expensing by interfering with parts of the dash panel and could also introduce second harm in cases of these components flying out in high speed.
Incident date: Jan 27, 2024
At approximately [XXX] on Friday, [XXX], my wife was slowly pulling into a stripped parking place at Museum Hill's lower paved paved lot on [XXX], in Santa Fe, NM that has three levels when the car suddenly bolted up and over the concrete curb and up a short hill where it faced the fronts of two ve
... hicles; the car stopped (possibly due to automatic braking systems) and rolled backwards into a small tree resting off of the pavement on soil, but against the curb. There is front end dislocation of the right fender and the passenger door hits the fender if trying to open it. The right front tire is broken and the alloy wheel is damaged. After a disagreement with a towing company, I backed the car over the curb and onto the pavement where I installed the spare. The car seemed to be OK to drive and my wife drove it home 3 miles away on back streets. The car's event data recorder was inspected by an employee of EAA from Denver in Toyota of Santa Fe's Dealership shop on [XXX] and the car driven. Toyota's report from their Legal Claims Analyst said that "pressure was applied to the accelerator pedal prior to the impact." My wife was going to her regularly scheduled lunch time support shift at the [XXX], was pulling into her regular parking area, and DID NOT press the accelerator to the floor causing this wreck. I believe that the power steering created a negative voltage drop that caused the concurrent calibration of the accelerator electronics to believe that full power was required at that instant. The safety of my wife was at risk, but no other person was nearby and damage to shrubbery was not consequential. This problem has not been confirmed by a dealer or independent service center. However, several papers on the subject have been written by Ronald A. Belt, PhD of Plymouth, MN, the latest dated 20 July 2024. The only inspection of the vehicle was on [XXX] by Toyota's EEA Service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Crash
Incident date: Jan 27, 2024
At approximately [XXX] on Friday, [XXX], my wife was slowly pulling into a stripped parking place at Museum Hill's lower paved paved lot on [XXX], in Santa Fe, NM that has three levels when the car suddenly bolted up and over the concrete curb and up a short hill where it faced the fronts of two ve
... hicles; the car stopped (possibly due to automatic braking systems) and rolled backwards into a small tree resting off of the pavement on soil, but against the curb. There is front end dislocation of the right fender and the passenger door hits the fender if trying to open it. The right front tire is broken and the alloy wheel is damaged. After a disagreement with a towing company, I backed the car over the curb and onto the pavement where I installed the spare. The car seemed to be OK to drive and my wife drove it home 3 miles away on back streets. The car's event data recorder was inspected by an employee of EAA from Denver in Toyota of Santa Fe's Dealership shop on [XXX] and the car driven. Toyota's report from their Legal Claims Analyst said that "pressure was applied to the accelerator pedal prior to the impact." My wife was going to her regularly scheduled lunch time support shift at the [XXX], was pulling into her regular parking area, and DID NOT press the accelerator to the floor causing this wreck. I believe that the power steering created a negative voltage drop that caused the concurrent calibration of the accelerator electronics to believe that full power was required at that instant. The safety of my wife was at risk, but no other person was nearby and damage to shrubbery was not consequential. This problem has not been confirmed by a dealer or independent service center. However, several papers on the subject have been written by Ronald A. Belt, PhD of Plymouth, MN, the latest dated 20 July 2024. The only inspection of the vehicle was on [XXX] by Toyota's EEA Service. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Crash
Incident date: Dec 26, 2024
The contact owns a 2019 Ford Explorer. The contact stated while driving at an undisclosed speed, the A-pillar trim on the driver’s side of the windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair
... was not yet available. The vehicle was taken to the dealer where it was diagnosed that the A-pillar trim retention clips failed and needed to be replaced. The vehicle was not repaired. The contact was informed that the remedy was not available for the failure of the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 59,000. VIN tool confirms parts not available.Read more
Incident date: Dec 26, 2024
The contact owns a 2017 Ford Explorer. The contact stated that after restarting the vehicle, the steering wheel was difficult to turn in either direction and the warning messages "steering assist" and "service advanced Track" had been displayed. The vehicle was later taken to the local dealer who d
... iagnosed that the steering rack and pinion were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 136,000.Read more
Incident date: Dec 20, 2024
265 ./ 45 R21 on our 2022 Blazer AWD Premier. I have the tires rotated every 10,000 miles and the vehicle only has 30,600 miles and all 4 tires have worn out, down to 2/32 or 3/32. I have owned 20+ GM vehicles over the past 25 years and I have never had to replace a tire due to tread wear before 45,
... 000-50,000 miles. This is an expensive mid-range SUV and should not have junk tires. It is also my first GM vehicle that has Continental tires. The replacement Continental tire is $370 each. These are expensive tires and the SUV costs more that $55K, this is not ok. I see there is one other complaint filled for tires, but most consumers don’t know this web site exists. I would not except we I called Chevy customer service, they recommend that i file a complaint. I also don’t think most Blazers have 21 tires, i order this vehicle from Chevy with this as an upgrade option. Please research this tire brand and model as well as 2022 Blazer AWD Premiers with 21 tires an i think you will see this is a pervasive problem. Thank you.Read more
Incident date: Nov 13, 2024
The contact owns a 2021 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer
... was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Nov 18, 2024
The front left collision warning alarm goes off when apply brakes (a turn, stop sign/light, parking spot as examples) even though there is nothing in the proximity that would trigger a warning.
Incident date: Sep 18, 2024
Putting the car in drive and would drive a few feet suddenly, all the panel lights ( check engine, abs,hazard control,electric parking brake,) literally every light on the panel would turn on and engine would stall causing the steering to become hard to control. This happened 3 times within a 2 week
... span then, I brought it into dealership and was told my coolant had leaked into my cylinders causing the engine to become ruined and that’s why I was having the problems with the engine and steering. My car has only 59000 miles.Read more
Incident date: Aug 28, 2024
Original tire. Tire mileage= Vehicle mileage P 275 / 60 R 20 Passenger Rear Tire Tread Partial Failure approximately halfway between inner/outer sidewall Approximate size of 2" x 2". Additional tread section loose. Risk of blowout and loss of vehicle control Verbally communicated issue to both deale
... r and tire manufacturer, awaiting response from dealer. No warnings, symptoms. Issue identified while vehicle was stationary.Read more
Incident date: Mar 20, 2024
I experienced a check engine light and a "reduced engine power" message in the middle of traffic in the stromy rain. I was driving 35 to 40 mph before vehicle slowed to almost a stop and when pressed gas pedal it excel slowly creeped to less than 30 MPH THANKFUL I wasn't rear-ended.Pulled into neare
... st Autozone part store and diagnostic scan showed the P2138 code. DC severity, sensor, and accelerator pedal position - see photos attached. Waited with engine off for approx over 30 minutes then started vehicle , engine lght off and proceeded to my destination excell with no issues.This has happened several times since purchase of vehicle began 2019. Throttle body repairs, ECM replacements and harness repairs later still reoccurring documented at dealships and repair shops. This is a serious and costly hazard.Read more
Incident date: Mar 20, 2024
About six weeks ago the "check 4WD" light started coming on intermittently and would then go off. I had the car checked before a road trip (that we didn't take for safety reasons) and my shop found a 2020 recall (W48/NHTSA 20E-037) for "all Chrysler models." I brought the car to Jeep of Chicago on [
... XXX] and the diagnostic found metal particles in the PTU fluid. I then opened a case ([XXX]) with Chrysler, which I was told on [XXX] they cancelled without contacting me or Jeep of Chicago because my VIN wasn't associated with any recalls. I found that Chrysler recalled 2016/2017 Jeep Cherokees for this issue and I was told by service people at Jeep of Chicago and Fields Jeep they have had a number of Jeeps come in for this issue. I was quoted $2818.55 to fix this and want Chrysler to pay for this. I am hoping NHTSA can help with this as it is a known safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Mar 20, 2024
I experienced a check engine light and a "reduced engine power" message in the middle of traffic in the stromy rain. I was driving 35 to 40 mph before vehicle slowed to almost a stop and when pressed gas pedal it excel slowly creeped to less than 30 MPH THANKFUL I wasn't rear-ended.Pulled into neare
... st Autozone part store and diagnostic scan showed the P2138 code. DC severity, sensor, and accelerator pedal position - see photos attached. Waited with engine off for approx over 30 minutes then started vehicle , engine lght off and proceeded to my destination excell with no issues.This has happened several times since purchase of vehicle began 2019. Throttle body repairs, ECM replacements and harness repairs later still reoccurring documented at dealships and repair shops. This is a serious and costly hazard.Read more
Incident date: Sep 5, 2024
My car has a recall on the engine due to the chance it could catch fire. I brought my car to the dealership to have them replace the recalled part and they returned the car to me without performing the work. They didn't tell me that they didn't fix the recalled part, but I happened to notice on the
... receipt a day later that it said "can't perform bulletin parts on backorder freeze".Read more
Incident date: Aug 1, 2024
My 2019 Honda Odyssey was involved in a total loss car accident recently on Aug 20 2024. The cause was delayed acceleration due to a fuel pump recall by Honda Motor Corp from Dec 2023; and to date they have failed and neglected to provide the part to repair. For over a year I have experienced delaye
... d acceleration issues with this auto. I purchased this auto new from the local dealer in 2019 and have constantly experienced, reported and paid thousands to repair and address transmission and delayed acceleration issues. Now this resulted in my inability to accelerate from a stop position resulting in another vehicle directly crashing into mine. Researching similar issues reported to the National Highway Traffic Safety Administration it appears I'm not alone. In our case - we were in fact "T-boned".Read more
Crash
Incident date: Aug 1, 2024
My 2019 Honda Odyssey was involved in a total loss car accident recently on Aug 20 2024. The cause was delayed acceleration due to a fuel pump recall by Honda Motor Corp from Dec 2023; and to date they have failed and neglected to provide the part to repair. For over a year I have experienced delaye
... d acceleration issues with this auto. I purchased this auto new from the local dealer in 2019 and have constantly experienced, reported and paid thousands to repair and address transmission and delayed acceleration issues. Now this resulted in my inability to accelerate from a stop position resulting in another vehicle directly crashing into mine. Researching similar issues reported to the National Highway Traffic Safety Administration it appears I'm not alone. In our case - we were in fact "T-boned".Read more
Crash
Incident date: Dec 15, 2022
The contact owns a 2017 Buick Enclave. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The deale
... r was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Jul 23, 2024
The contact owns a 2023 Fisker Ocean. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The vehicle was taken to an independent mechanic, who determined that the vehicle required a software update. The vehicle was not repaired. After inve
... stigating the failure, the contact related the failure to NHTSA Campaign Number: 24V405000 (Electrical System). The contact attempted to reach the manufacturer for assistance and became aware that the manufacturer had entered into bankruptcy and could not provide assistance. The failure mileage was 100.Read more
Incident date: Jul 24, 2024
We received this from Toyota. Customer Support Program Bulletin Date: Page: POL19-06 6/6/2019 1 of 3 REVISED 8/28/19 CUSTOMER SUPPORT PROGRAM BULLETIN (ZKC): REPAIR COVERAGE FOR BRAKE ACTUATOR ASSEMBLY AND BRAKE BOOSTER PUMP ASSEMBLY ON CERTAIN 2008-2010 MY HIGHLANDER HYBRID VEHICLE. When we rec
... eived this bulletin, we asked our Toyota Dealer Service Department (Stevenson Toyota East, Denver, CO) to address this issue multiple times when bringing in our vehicle for service in 2019 and 2020 and were told repeatedly they would not fix this issue since the ABS light was not on. Now that this bulletin is expired the ABS light is on. We took our Highlander to the Toyota Dealership in Melbourne, Florida and were told that this repair will now cost us $2473.89. Our 2010 Highlander is barely worth that, and now we have to repair this on our own even though Toyota knew the brake actuator assembly and brake booster pump would eventually fail at some point in time. Despite this, Toyota refused to resolve this issue when we asked (more than once) right after receiving the service bulletin in 2019 and as a result is causing a safety issue for our college aged son who drives this car, and all other drivers on the road should the ABS system fail. The attached estimate states the ABS service light has not come back on but this is not true and my son is having issues with the brakes.Read more
Incident date: May 15, 2024
I bought a 2015 Hyundai Genesis G80 and 3 weeks after I had the vehicle the car would not start I’m currently without a vehicle a possibly a job I need help with the situation I called their dealer they told me not to bring it to them because there was nothing they could do they said now I’m stu
... ck in a bad situation I need help with this .Read more
Incident date: Jul 8, 2023
Only have 78k miles on this truck. About once every 3 to 4 times I put the truck in reverse or drive, nothing happens and I just sit there. After an average of 3 to 15 seconds, the transmission makes a hard THUD noise and it finally begins to move into gear. The other day I randomly had a “wrenc
... h” warning appear as I was going down the highway at 70mph. Once I got home, I shut the truck off, restarted it and the wrench disappeared.Read more
Incident date: Apr 10, 2024
Vehicle lost power while driving at highway speed. Pulled over and restarted vehicle. Vehicle proceeded to accelerate without driver input. Multiple warning lights/systems activated including: POWERTRAIN MALFUNCTION / REDUCED POWER; SERVICE ENGINE SOON WARNING; PRE-COLLISION ASSIST NOT AVAILABLE. Si
... milar to issue described in NHTSA Campaign Number: 24V267000Read more
Incident date: Apr 7, 2024
Left and right upper control arms failed, as did both front lower lateral links. Same issues as the vehicles recalled as part of 2 different recalls by Tesla: [XXX] Car requires over $2,000 of out of warranty repairs despite this clearly being a manufacturer defect and car should have been include
... d as part of the previous recall(s). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Apr 7, 2024
Vehicle drastic stalling problem. It would often stall and dramatically reduce speed. Experienced 3 times driving on highway reduced fro 60mph to 20mph without breaking and engine light come on while vehicle has heavy shaking and consistent stalling. First time I was told it was knock sensor and go
... t it replaced. Second time I was told it was coil and spark plug and had it replaced. Third time same thing as second time I was told coil/oil consumption burning issue and to get it checked at dealer. Dealer said cylinder failed compression test and need new engine. Vehicle only 94550 miles. I have always felt the vehicle stalling and I thought it was normal since I have mentioned to dealer service on occasion if it is normal to require oil change before the recommended oil change date/millage on the dash. The answer I got was it's just an estimate and it's normal. Recently I have been searching online and there are forums with complaint from other 2017 kia Sorento owners of similar issues. There seem to have been class action settlement on 3.5 Lt engine Sorento about consumption issue. My concern is if this is a difect, I dont want to risk driving on a highway and I have sudden reduction in speed without breaking indication for other drivers to react. Fortunately I work at night and it was not much vehicles on the road. Vehicle is currently at the dealer debating warranty coverage and testing for cause. I will upload the repairs and findings when complete. God forbids I get new engine and I deal with the same issue on the wrong time of the day. Dates of occurense June2, Sept. 23 of 2023, and march 29, 2024. In kia dealer shop since 04/05/2024.Read more
Showing 50 of 101 complaints.
Technical Service Bulletins, 2021 VOLKSWAGEN JETTA
547 manufacturer communications from 357 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 71 |
| 060000 ENGINE AND ENGINE COOLING | 56 |
| 110000 ELECTRICAL SYSTEM | 46 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 43 |
| 980000 UNKNOWN OR OTHER | 27 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 20 |
| 060000 ENGINE (PWS) | 20 |
| 353000 EQUIPMENT:ELECTRICAL | 19 |
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions
350000 EQUIPMENT
Infotainment system freezes and/or reboots, will not turn on/boot up, loses sound and/or volume controls malfunctions, Navigation malfunctions, App-Connect malfunctions, SiriusXM radio malfunctions
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
980000 UNKNOWN OR OTHER
Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Engine Crank, No Start or No -J623- ECM Communication with DTC U0100 Stored in ECM Fault Memory
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
VW Engine oil quality standards
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Remote Key testing & replacement.
980000 UNKNOWN OR OTHER
Remote Key testing & replacement.
060000 ENGINE (PWS)
VW Engine oil quality standards
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
138410 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:CLUTCH
A/C Compressor leak diagnosis
980000 UNKNOWN OR OTHER
A/C Compressor leak diagnosis
118000 ELECTRICAL SYSTEM:SOFTWARE
Addressing Cybersecurity or Vehicle Hack concerns
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
118100 ELECTRICAL SYSTEM:ADAS:CONTROL MODULE
To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.
980000 UNKNOWN OR OTHER
To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Paint inspection during Perfect Delivery Inspection (PDI)
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.
116400 ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT
Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.
115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.
115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.
980000 UNKNOWN OR OTHER
Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Update Programming Engine/Motor Control module for EVAP system vent valve.
980000 UNKNOWN OR OTHER
Update Programming Engine/Motor Control module for EVAP system vent valve.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
060000 ENGINE AND ENGINE COOLING
VW Engine oil quality standards
030000 BRAKES (PWS)
This Document was revised to include additional model years
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document was revised to include additional model years
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
060000 ENGINE (PWS)
VW Engine oil quality standards
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
353000 EQUIPMENT:ELECTRICAL
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
060000 ENGINE AND ENGINE COOLING
Flushing an R1234YF A/C circuit using a flush machine
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Safety Related Inquiry and Reporting
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Helpline & Parts Dept. contact information.
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Update programming for MIB3 infotainment system
110000 ELECTRICAL SYSTEM
Update programming for MIB3 infotainment system
030000 BRAKES (PWS)
Brake repair or replacement instruction.
030000 BRAKES (PWS)
Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.
350000 EQUIPMENT
Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.
110000 ELECTRICAL SYSTEM
Diagnostic assistance for excessive static current draw
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine oil quality standards, update to attachments.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Version Management (SVM) instruction.
060000 ENGINE AND ENGINE COOLING
Correct engine oil level during Perfect Delivery Inspection (PDI)
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Automatic Transmission Fluid Requirements
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Volkswagen Engine Oil Standards, updated to include model year 2024.
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine Oil Standards, updated to include model year 2024.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Engine Oil Consumption Measurement Instruction and Work sheet.
060000 ENGINE AND ENGINE COOLING
Engine Oil Consumption Measurement Instruction and Work sheet.
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality information in regards to gasoline engine performance.
060000 ENGINE AND ENGINE COOLING
Gasoline quality information in regards to gasoline engine performance.
070000 FUEL SYSTEM, GASOLINE
Gasoline fuel additive
060000 ENGINE AND ENGINE COOLING
Diagnostic Aid for engine misfire.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Noise Diagnostic for Manual Transmission vehicles.
102000 POWER TRAIN:MANUAL TRANSMISSION
Noise Diagnostic for Manual Transmission vehicles.
118000 ELECTRICAL SYSTEM:SOFTWARE
Notifying customers they can take advantage of complimentary safe and secure after their complimentary software update
074000 FUEL/PROPULSION SYSTEM (PWS)
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
118000 ELECTRICAL SYSTEM:SOFTWARE
This communication is a notice for software changes with the ODIS program for specific cars
110000 ELECTRICAL SYSTEM
This communication is a notice for software changes with the ODIS program for specific cars
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Introduce new engine coolant compatible with all models and all model years.
355100 EQUIPMENT:OTHER:LABELS
Battery adaptation procedure when battery label is missing.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery adaptation procedure when battery label is missing.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Instructional document regarding the installation of a hotfix for the ODIS service software. Hotfix is to be used after an ECM Replacement
353000 EQUIPMENT:ELECTRICAL
KESSY Key Adaptation.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine Oil Quality Standards
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Generator Replacement
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Explanation of message in Instrument Cluster display that the "Start/Stop" system is in standby
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
EVAP components available separately or as an assembly.
160000 STRUCTURE
Strut or Shock leak assessment.
340000 COMMUNICATION
This Document informs dealers on WLA-23-02
116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
Procedure before remote key battery replacement
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
150000 SEAT BELTS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
140000 AIR BAGS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
350000 EQUIPMENT
Water migration underneath transportation covering (RAPGARD).
220000 SEATS
Driver Seat, Memory Set procedure.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-22-18
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Required Alignment Submission form.
118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
Park Assist Sensors Providing False Warnings. Updated to include additional model year applicability.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2023.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
123000 EXTERIOR LIGHTING:TAIL LIGHTS
Taillight Cluster Condensation. Updated to include additional model year applicability.
110000 ELECTRICAL SYSTEM
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
280100 BACK OVER PREVENTION:SOFTWARE
Over-the-Air (OTA) Software Update Available for Infotainment System
263000 FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
ACC Calibration Process
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