1997 VOLKSWAGEN JETTA

2 recalls — 50 complaints

09E012000 Apr 7, 2009
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
16,270 vehicles affected
02V026000 Jan 25, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.
Remedy: DEALERS WILL FIT PASSAT VEHICLES WITH A NEW WHEEL HOUSE LINER THAT WILL BETTER PROTECT THE CAR'S FILLER NECK. JETTA VEHICLES WILL BE FITTED WITH A DIFFERENT METAL SHIELD DESIGNED TO ENHANCE ABRASION PROTECTION IN THE EVENT OF TIRE DISINTEGRATION. OWNER NOTIFICATION BEGAN JUNE 13, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
487,284 vehicles affected
STEERING Dec 9, 2013
A 1997 VOLKSWAGEN JETTA GT, EQUIPPED WITH FRONTAL AIRBAGS WAS IN A COLLISION DUE TO THE USE OF AFTERMARKET PARTS, WHICH INCLUDED AFTER MARKET BALL JOINTS NOT SUPPLIED FROM THE DEALER, THIS PART FAILED AFTER 12.7KM ON THE HIGHWAY TRAVELING AT 110KM/H 65MPH, THE CAR STEERING WAS VERY SHAKY WHEN ENTERING A SLIGHT TURN ON THE HIGHWAY, THE FRONT RIGHT BALL JOINT HAD FRACTURED IN THE HUB KNUCKLE AND HAD CAUSED THE WHEEL TO COLLAPSE, THE STEERING WAS NO LONGER WORKING BECAUSE THE TIRES WHERE NOT ON THE GROUND, THE CAR WAS RESTING ON THE RAD SUPPORT AND FRONT AXLE OF THE CAR, BRAKING ALSO FAILED DUE TO THE MAJORITY OF THE BRAKING FORCE BEING ON THE FRONT WHEELS THAT WERE NOT MAKING CONTACT WITH THE GROUND. THE CAR THEN STRUCK A GUARD RAIL 3 TIMES BEFORE COMING TO A COMPLETE REST, AIRBAGS DID NOT DEPLOY AS THERE WAS NO NEED DUE TO THE ANGLE IN WHICH THE CAR STRUCK THE RAIL. SAFETY BELTS WORKED AND CARS MECHANICAL OPERATION (BESIDES FRONT SUSPENSION, AND BODY DAMAGE) WAS STILL FINE. WHEEL BEARINGS, BRAKE PADS AND ROTORS WERE ALL REPLACED A WEEK PREVIOUS TO CRASH. BEWARE NON-VOLKSWAGEN PARTS. *TR
Crash
SUSPENSION Dec 9, 2013
A 1997 VOLKSWAGEN JETTA GT, EQUIPPED WITH FRONTAL AIRBAGS WAS IN A COLLISION DUE TO THE USE OF AFTERMARKET PARTS, WHICH INCLUDED AFTER MARKET BALL JOINTS NOT SUPPLIED FROM THE DEALER, THIS PART FAILED AFTER 12.7KM ON THE HIGHWAY TRAVELING AT 110KM/H 65MPH, THE CAR STEERING WAS VERY SHAKY WHEN ENTERING A SLIGHT TURN ON THE HIGHWAY, THE FRONT RIGHT BALL JOINT HAD FRACTURED IN THE HUB KNUCKLE AND HAD CAUSED THE WHEEL TO COLLAPSE, THE STEERING WAS NO LONGER WORKING BECAUSE THE TIRES WHERE NOT ON THE GROUND, THE CAR WAS RESTING ON THE RAD SUPPORT AND FRONT AXLE OF THE CAR, BRAKING ALSO FAILED DUE TO THE MAJORITY OF THE BRAKING FORCE BEING ON THE FRONT WHEELS THAT WERE NOT MAKING CONTACT WITH THE GROUND. THE CAR THEN STRUCK A GUARD RAIL 3 TIMES BEFORE COMING TO A COMPLETE REST, AIRBAGS DID NOT DEPLOY AS THERE WAS NO NEED DUE TO THE ANGLE IN WHICH THE CAR STRUCK THE RAIL. SAFETY BELTS WORKED AND CARS MECHANICAL OPERATION (BESIDES FRONT SUSPENSION, AND BODY DAMAGE) WAS STILL FINE. WHEEL BEARINGS, BRAKE PADS AND ROTORS WERE ALL REPLACED A WEEK PREVIOUS TO CRASH. BEWARE NON-VOLKSWAGEN PARTS. *TR
Crash
AIR BAGS Dec 9, 2013
A 1997 VOLKSWAGEN JETTA GT, EQUIPPED WITH FRONTAL AIRBAGS WAS IN A COLLISION DUE TO THE USE OF AFTERMARKET PARTS, WHICH INCLUDED AFTER MARKET BALL JOINTS NOT SUPPLIED FROM THE DEALER, THIS PART FAILED AFTER 12.7KM ON THE HIGHWAY TRAVELING AT 110KM/H 65MPH, THE CAR STEERING WAS VERY SHAKY WHEN ENTERING A SLIGHT TURN ON THE HIGHWAY, THE FRONT RIGHT BALL JOINT HAD FRACTURED IN THE HUB KNUCKLE AND HAD CAUSED THE WHEEL TO COLLAPSE, THE STEERING WAS NO LONGER WORKING BECAUSE THE TIRES WHERE NOT ON THE GROUND, THE CAR WAS RESTING ON THE RAD SUPPORT AND FRONT AXLE OF THE CAR, BRAKING ALSO FAILED DUE TO THE MAJORITY OF THE BRAKING FORCE BEING ON THE FRONT WHEELS THAT WERE NOT MAKING CONTACT WITH THE GROUND. THE CAR THEN STRUCK A GUARD RAIL 3 TIMES BEFORE COMING TO A COMPLETE REST, AIRBAGS DID NOT DEPLOY AS THERE WAS NO NEED DUE TO THE ANGLE IN WHICH THE CAR STRUCK THE RAIL. SAFETY BELTS WORKED AND CARS MECHANICAL OPERATION (BESIDES FRONT SUSPENSION, AND BODY DAMAGE) WAS STILL FINE. WHEEL BEARINGS, BRAKE PADS AND ROTORS WERE ALL REPLACED A WEEK PREVIOUS TO CRASH. BEWARE NON-VOLKSWAGEN PARTS. *TR
Crash
SERVICE BRAKES Dec 9, 2013
A 1997 VOLKSWAGEN JETTA GT, EQUIPPED WITH FRONTAL AIRBAGS WAS IN A COLLISION DUE TO THE USE OF AFTERMARKET PARTS, WHICH INCLUDED AFTER MARKET BALL JOINTS NOT SUPPLIED FROM THE DEALER, THIS PART FAILED AFTER 12.7KM ON THE HIGHWAY TRAVELING AT 110KM/H 65MPH, THE CAR STEERING WAS VERY SHAKY WHEN ENTERING A SLIGHT TURN ON THE HIGHWAY, THE FRONT RIGHT BALL JOINT HAD FRACTURED IN THE HUB KNUCKLE AND HAD CAUSED THE WHEEL TO COLLAPSE, THE STEERING WAS NO LONGER WORKING BECAUSE THE TIRES WHERE NOT ON THE GROUND, THE CAR WAS RESTING ON THE RAD SUPPORT AND FRONT AXLE OF THE CAR, BRAKING ALSO FAILED DUE TO THE MAJORITY OF THE BRAKING FORCE BEING ON THE FRONT WHEELS THAT WERE NOT MAKING CONTACT WITH THE GROUND. THE CAR THEN STRUCK A GUARD RAIL 3 TIMES BEFORE COMING TO A COMPLETE REST, AIRBAGS DID NOT DEPLOY AS THERE WAS NO NEED DUE TO THE ANGLE IN WHICH THE CAR STRUCK THE RAIL. SAFETY BELTS WORKED AND CARS MECHANICAL OPERATION (BESIDES FRONT SUSPENSION, AND BODY DAMAGE) WAS STILL FINE. WHEEL BEARINGS, BRAKE PADS AND ROTORS WERE ALL REPLACED A WEEK PREVIOUS TO CRASH. BEWARE NON-VOLKSWAGEN PARTS. *TR
Crash
VISIBILITY Apr 15, 2010
IT WAS AT NIGHT RAINY AND COLD. I TURNED ON THE HEATER AND DEFROSTER BECAUSE MY CAR WINDOWS AND WHOLE INSIDE OF CABIN WERE OBSCURES BY A FOG. MY DEFROSTER CLEARED THE BACK WINDOW BUT ALL OTHERS NOT SO I ROLLED DOWN THE WINDOWS AND SHUT DOWN THE HEATER. I WAITED A WHILE AND USED CLOTHING TO WIPE THE WINDOW. THIS WAS THE THIRD TIME IN 6 WEEKS APPX. I DID TURN ON THE FAN ALONE TO PUSH BROWN FOG OUT OF THE CAR. TODAY I CHECKED MY FLUIDS THE COOLANT WAS HALF GONE IN THE RESERVOIR SO I TOPPED IT UP. I SAW ON LINE VWOF AMERICA HAS HELPED PEOPLE IN THE PAST WITH A GOOD WILL HEATER CORE BUT THEY TOLD ME 4-152004 THAT THEY WOULD NOT HELP ME. THAT IS WHERE I'M AT NO $ AND I NEED MY CAR FOR WORK. THANK YOU *TR
ENGINE AND ENGINE COOLING:COOLING SYSTEM Apr 15, 2010
IT WAS AT NIGHT RAINY AND COLD. I TURNED ON THE HEATER AND DEFROSTER BECAUSE MY CAR WINDOWS AND WHOLE INSIDE OF CABIN WERE OBSCURES BY A FOG. MY DEFROSTER CLEARED THE BACK WINDOW BUT ALL OTHERS NOT SO I ROLLED DOWN THE WINDOWS AND SHUT DOWN THE HEATER. I WAITED A WHILE AND USED CLOTHING TO WIPE THE WINDOW. THIS WAS THE THIRD TIME IN 6 WEEKS APPX. I DID TURN ON THE FAN ALONE TO PUSH BROWN FOG OUT OF THE CAR. TODAY I CHECKED MY FLUIDS THE COOLANT WAS HALF GONE IN THE RESERVOIR SO I TOPPED IT UP. I SAW ON LINE VWOF AMERICA HAS HELPED PEOPLE IN THE PAST WITH A GOOD WILL HEATER CORE BUT THEY TOLD ME 4-152004 THAT THEY WOULD NOT HELP ME. THAT IS WHERE I'M AT NO $ AND I NEED MY CAR FOR WORK. THANK YOU *TR
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Feb 1, 2010
THE SPEEDOMETER IN ANY OCCASIONS DOES NOT MARK THE SPEED BUT IF IT MARKS THE MILES THAT ARE COVERED AND IT DOEST TURN ON THE LIGHT OF CHECK ENGINE TO BE ABLE TO KNOW THAT IT IS TRUMPING THE SPEEDOMETER, SOMETIMES MEANWHILE THE CAR LIGHTING AND IN MOVEMENT IT STOPS WORKING IT IS NOT THE FIRST CAR THAT I SEE THAT THE SAME PROBLEM HAS THIS I MEET MORE THAN 7 PERSONS WHO HAVE THE SAME PROBLEM AND WHO WHEN WE TAKE IT TO THE AGENCY SAY TO US THAT IT DOES NOT HAVE ANY SHORTCOMING OR PERHAPS IT IS SOME SENSOR THAT DOES NOT WORK BUT THE CAR DOES NOT LIGHT THE LIGHT OF CHECK ENGINE TO WARN THAT A SENSOR HAS TO BE REPLACED I SUPPOSE MYSELF THAT IT IS ALREADY A SHORTCOMING OF THE SPEEDOMETER. *TR
VEHICLE SPEED CONTROL Jan 21, 2010
ACCELERATOR STICKS WHEN IN HIGH RPM, IF YOU HIT THE BRAKE IT SLOWS THE CAR DOWN A LITTLE BUT THE CAR CONTINUES TO ACCELERATE. THIS HAS HAPPENED 2 TIMES WHEN I'M GOING AROUND 60PMH AND HAVE DROPPED INTO 4TH GEAR TO PASS SOMEONE. I HAD TO SHUT THE CAR OFF TO STOP IT FROM ACCELERATING. THEN WHEN THE CAR WAS SHUT OFF AND IN PARK AND THE EMERGENCY BRAKE WAS UP, I TRIED TURNING THE CAR ON AND AS SOON AS I TURNED IT ON IT REVVED UP REALLY HIGH. IT FINALLY TURNED ON NORMALLY AFTER IN TURNED IT ON AND OFF A COUPLE TIMES. THE ACCELERATOR HAS ALSO STUCK WHEN I WAS GOING AROUND 70-75 AND HIT THE ACCELERATOR TO PASS SOMEONE TO GET INTO A DIFFERENT LANE, I DID NOT DROP INTO 4TH GEAR, I WAS IN 5TH GEAR THE WHOLE TIME. THIS TIME I WAS IN THE MIDDLE OF 5 LANES OF TRAFFIC AND DIDN'T HAVE THE OPTION TO SHUT IT OFF, I PUT THE CAR IN NEUTRAL AND THEN SHIFTED IT BACK INTO 5TH GEAR AND THAT FIXED IT THAT TIME. *TR
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS Apr 10, 2008
THE HOOD BECAME UNDONE WHILE AT FREEWAY SPEED AND SMASHED INTO THE WINDSHIELD CAUSING A LARGE OBSTRUCTION OF VISION INCREASING THE POSSIBILITY OF AN ACCIDENT. THE HOOD LATCH BECAME LOOSE TO WHERE IT DID NOT LATCH PROPERLY. *TR
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP Sep 19, 2007
TL*THE CONTACT OWNS A 1997 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE METAL SHIELD FAILED THAT PROTECTS THE FUEL TANK FILLER NECK. THE DEALER STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER 02V026000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP) AND REFUSED TO PERFORM THE REPAIR. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 105,000 AND CURRENT MILEAGE WAS 126,000.
ELECTRICAL SYSTEM:WIRING May 23, 2007
WHILE DRIVING ON HIGHWAY THE VEHICLE STARTED BUCKING UNTIL NO LONGER RUNNING. THE CAR WAS TOWED TO A SERVICE STATION, WHERE THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE STARTED A COUPLE OF HOURS LATER THAT DAY. THE MECHANIC STATED THAT IT MIGHT BE AN ELECTRICAL PROBLEM OR THE FUEL.*AK
FUEL SYSTEM, GASOLINE May 23, 2007
WHILE DRIVING ON HIGHWAY THE VEHICLE STARTED BUCKING UNTIL NO LONGER RUNNING. THE CAR WAS TOWED TO A SERVICE STATION, WHERE THEY COULD NOT FIND ANYTHING WRONG WITH THE VEHICLE. THE VEHICLE STARTED A COUPLE OF HOURS LATER THAT DAY. THE MECHANIC STATED THAT IT MIGHT BE AN ELECTRICAL PROBLEM OR THE FUEL.*AK
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY Mar 20, 2007
REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK NEEDED TO BE REPLACED. WINDOW REGULATOR NEEDED TO BE REPLACED TWICE. DOOR HANDLE BROKE TWICE!. *AK
LATCHES/LOCKS/LINKAGES:DOORS:LATCH Mar 20, 2007
REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK NEEDED TO BE REPLACED. WINDOW REGULATOR NEEDED TO BE REPLACED TWICE. DOOR HANDLE BROKE TWICE!. *AK
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE Mar 20, 2007
REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK NEEDED TO BE REPLACED. WINDOW REGULATOR NEEDED TO BE REPLACED TWICE. DOOR HANDLE BROKE TWICE!. *AK
VISIBILITY:WINDSHIELD WIPER/WASHER Mar 20, 2007
REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK NEEDED TO BE REPLACED. WINDOW REGULATOR NEEDED TO BE REPLACED TWICE. DOOR HANDLE BROKE TWICE!. *AK
STEERING:RACK AND PINION:RACK Mar 20, 2007
REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK NEEDED TO BE REPLACED. WINDOW REGULATOR NEEDED TO BE REPLACED TWICE. DOOR HANDLE BROKE TWICE!. *AK
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE Mar 20, 2007
REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK NEEDED TO BE REPLACED. WINDOW REGULATOR NEEDED TO BE REPLACED TWICE. DOOR HANDLE BROKE TWICE!. *AK
EQUIPMENT:APPLIANCE:AIR CONDITIONER Mar 20, 2007
REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK NEEDED TO BE REPLACED. WINDOW REGULATOR NEEDED TO BE REPLACED TWICE. DOOR HANDLE BROKE TWICE!. *AK
ELECTRICAL SYSTEM:IGNITION:MODULE Mar 20, 2007
REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK NEEDED TO BE REPLACED. WINDOW REGULATOR NEEDED TO BE REPLACED TWICE. DOOR HANDLE BROKE TWICE!. *AK
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:WATER HEATER Mar 20, 2007
REPLACED IGNITION COIL FOR THE THIRD TIME IN AS MANY YEARS!! ELECTRIC WATER PUMP REPLACED. EATER CORE EXPLODED A COUPLE MONTHS LATER WHILE I WAS ON THE HIGHWAY AT 65 MPH WITH MY CHILD IN THE CAR! COULDN'T SEE ANYTHING AS CAR FILLED WITH ANTIFREEZE CLOUD. BELT DRIVEN WATER PUMP WENT A WEEK LATER. ENTIRE POWER STEERING RACK NEEDED TO BE REPLACED. WINDOW REGULATOR NEEDED TO BE REPLACED TWICE. DOOR HANDLE BROKE TWICE!. *AK
VISIBILITY:WINDSHIELD WIPER/WASHER Nov 22, 2005
DT: THE CONTACT STATED WHILE DRIVING AT NIGHT THERE WAS A LOSS OF EXTERIOR AND INTERIOR LIGHTING. ALSO, THE WINDSHIELD WIPERS WERE DISABLED. THERE WAS NO PRIOR WARNING. THE LIGHTS WILL SHUT OFF, BUT INTERMITTENTLY COME BACK ON. THE CONTACT INSPECTED THE BATTERY, FUSES, AND THE ALTERNATOR. THE VEHICLE HAS NOT BEEN TO A DEALER , AND NO REPAIRS HAVE BEEN MADE DUE TO THE EXPENSE. *AK UPDATED 02/07/06. *JB
ELECTRICAL SYSTEM Nov 22, 2005
DT: THE CONTACT STATED WHILE DRIVING AT NIGHT THERE WAS A LOSS OF EXTERIOR AND INTERIOR LIGHTING. ALSO, THE WINDSHIELD WIPERS WERE DISABLED. THERE WAS NO PRIOR WARNING. THE LIGHTS WILL SHUT OFF, BUT INTERMITTENTLY COME BACK ON. THE CONTACT INSPECTED THE BATTERY, FUSES, AND THE ALTERNATOR. THE VEHICLE HAS NOT BEEN TO A DEALER , AND NO REPAIRS HAVE BEEN MADE DUE TO THE EXPENSE. *AK UPDATED 02/07/06. *JB
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE Jul 31, 2005
WHILE PARKING MY 1992 VOLKSWAGEN CORRADO BACK IN LATE JANUARY 2005, MY HEATER CORE LEAK ALL OVER MY PASSENGER FLOOR, AND HAD STEAM COMING OUT THE VENTS AND FOGGING UP MY WINDOWS. AFTER INVESTIGATING ON THE INTERNET I SAW THAT THIS WAS A COMMON PROBLEM ON WATER COOLED VOLKSWAGENS. ON 7/30/05 I HAD A SIMILAR EVENT HAPPEN WHILE DRIVING MY WIFE'S 1997 VOLKSWAGEN JETTA. THE WINDSHIELD SUDDENLY FOGGED UP AND HAD STEAM COMING FROM THE VENTS AND A COOLANT SMELL IN THE CAR. THIS HAPPENED WHILE DRIVING ON THE HIGHWAY. I HAD TO WIPE THE WINDSHIELD WITH MY HAND SO THAT I CAN SEE OUT THE WINDSHIELD. I PULLED OVER AND CHECKED MY COOLANT TANK, THERE WAS A DROP IN FLUID. WHAT IS IN COMMON BETWEEN BOTH VEHICLES IS THEY ARE EQUIPPED WITH THE SAME ENGINE, THE 2.8L VR6. AFTER RESEARCHING AGAIN ON THE INTERNET I HAVE FOUND OUT THAT THE CARS IN NHTSA CAMPAIGN ID NUMBER : 92V050000 AND MOST WATER COOLED VOLKSWAGEN MANUFACTURED AFTER THAT DATE SHARE THE SAME PART NUMBER FOR THE HEATER CORE. IT SEEMS THAT THE FAULTY PART IS THE HEATER CORE. PLEASE INVESTIGATE THIS, LUCKILY THERE WAS NOT MUCH TRAFFIC WHEN MY WINDSHIELD FOGGED UP, AND NO ONE WAS HURT. THANK YOU FOR YOUR TIME. *JB
EQUIPMENT Jul 24, 2005
I FEEL LIKE MY JETTA IS A DEATHTRAP. IN THE FOUR YEARS THAT I HAVE OWNED IT, I HAVE HAD FOUR OF THE POWER WINDOW MECHANISMS MALFUNCTION. CURRENTLY, THE FRONT PASSENGER WINDOW IS STUCK SHUT, AND THE DRIVER'S SIDE BACK WINDOW IS STUCK OPEN! THIS IS ESPECIALLY CONCERNING BECAUSE THROUGHOUT THE COLD SEASON, AT LEAST ONE, IF NOT ALL OF THE DOORS WILL NOT OPEN. PEOPLE THINK MY BOYFRIEND IS BEING A GENTLEMAN, BUT REALLY, HE HAS TO WALK AROUND AND LET ME OUT. THIS IS NOT THE FROZEN LOCK PHENOMENON COMMON TO MANY VEHICLES- THE ACTUAL LATCH MECHANISM MALFUNCTIONS. WE HAVE BEEN REPEATEDLY TRAPPED IN OUR CAR AND HAD TO CLIMB OUT THE WINDOW! THE FAILURES ARE SO CONSISTENT, SO EXPENSIVE TO REPAIR (AND THE REPAIRS DO NOT LAST) THAT WE DRIVE AROUND LIKE THIS BECAUSE COST OF THE REPAIRS EXCEEDS THE VALUE OF THE CAR. HELP!
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Jul 24, 2005
I FEEL LIKE MY JETTA IS A DEATHTRAP. IN THE FOUR YEARS THAT I HAVE OWNED IT, I HAVE HAD FOUR OF THE POWER WINDOW MECHANISMS MALFUNCTION. CURRENTLY, THE FRONT PASSENGER WINDOW IS STUCK SHUT, AND THE DRIVER'S SIDE BACK WINDOW IS STUCK OPEN! THIS IS ESPECIALLY CONCERNING BECAUSE THROUGHOUT THE COLD SEASON, AT LEAST ONE, IF NOT ALL OF THE DOORS WILL NOT OPEN. PEOPLE THINK MY BOYFRIEND IS BEING A GENTLEMAN, BUT REALLY, HE HAS TO WALK AROUND AND LET ME OUT. THIS IS NOT THE FROZEN LOCK PHENOMENON COMMON TO MANY VEHICLES- THE ACTUAL LATCH MECHANISM MALFUNCTIONS. WE HAVE BEEN REPEATEDLY TRAPPED IN OUR CAR AND HAD TO CLIMB OUT THE WINDOW! THE FAILURES ARE SO CONSISTENT, SO EXPENSIVE TO REPAIR (AND THE REPAIRS DO NOT LAST) THAT WE DRIVE AROUND LIKE THIS BECAUSE COST OF THE REPAIRS EXCEEDS THE VALUE OF THE CAR. HELP!
LATCHES/LOCKS/LINKAGES:DOORS:LATCH Jul 24, 2005
I FEEL LIKE MY JETTA IS A DEATHTRAP. IN THE FOUR YEARS THAT I HAVE OWNED IT, I HAVE HAD FOUR OF THE POWER WINDOW MECHANISMS MALFUNCTION. CURRENTLY, THE FRONT PASSENGER WINDOW IS STUCK SHUT, AND THE DRIVER'S SIDE BACK WINDOW IS STUCK OPEN! THIS IS ESPECIALLY CONCERNING BECAUSE THROUGHOUT THE COLD SEASON, AT LEAST ONE, IF NOT ALL OF THE DOORS WILL NOT OPEN. PEOPLE THINK MY BOYFRIEND IS BEING A GENTLEMAN, BUT REALLY, HE HAS TO WALK AROUND AND LET ME OUT. THIS IS NOT THE FROZEN LOCK PHENOMENON COMMON TO MANY VEHICLES- THE ACTUAL LATCH MECHANISM MALFUNCTIONS. WE HAVE BEEN REPEATEDLY TRAPPED IN OUR CAR AND HAD TO CLIMB OUT THE WINDOW! THE FAILURES ARE SO CONSISTENT, SO EXPENSIVE TO REPAIR (AND THE REPAIRS DO NOT LAST) THAT WE DRIVE AROUND LIKE THIS BECAUSE COST OF THE REPAIRS EXCEEDS THE VALUE OF THE CAR. HELP!
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Jul 14, 2005
DT: THERE WAS A RECALL FOR THE WHEEL HOUSING ON THE PASSENGER SIDE REAR PROTECTOR SHIELD. WHEN THEY INSTALLED THE HOOK IT MADE NOISE AND IT FELL OFF. WHEN IT FELL OFF IT STARTED TO SQUEAK. HE CALLED THE DEALERSHIP, AND TOOK VEHICLE TO DEALER, AND THEY PUT IN ANOTHER HOOK . THE HOOK FELL OFF AGAIN, AND HE CALLED THE DEALERSHIP, BUT THEY WOULD NOT HELP HIM. HE TOOK THE VEHICLE TO ANOTHER MECHANIC, WHO TOLD HIM THE RECALL WORK WAS DONE WRONGLY. THERE SHOULD HAVE BEEN A HOLE DRILLED FOR THE HOOK TO LATCH ONTO. THE LETTER STATED IT WAS A SAFETY RECALL, WK14. COULD NOT LOCATE THE NHTSA RECALL NUMBER. *AK (11/08/05) TANK GUARD ON THE REAR PASSENGER SIDE. *SC
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Jul 1, 2005
THIS IS ANOTHER OF THE MANY CUSTOMER COMPLAINTS REGARDING THE POWER WINDOWS IN VOLKSWAGEN CARS. CURRENTLY, MY FRONT PASSENGER WINDOW IS STUCK DOWN AND WILL NOT RAISE. IT WILL REQUIRE A NEW WINDOW REGULATOR. MY BACK WINDOWS ARE ALSO CURRENTLY STUCK IN THE UP POSITION. I HAD PREVIOUSLY BROUGHT THE CAR IN TO CHECK THE RIGHT REAR WINDOW. VOLKSWAGEN INFORMED ME THAT IT NEEDED A REGULATOR AND THAT THE REPAIRS WOULD COST $800!!! FOR ONE WINDOW!!! I STILL HAD ONE MORE WINDOW TO FIX AT THAT POINT. THE REPAIRS WOULD COST ALMOST 1/3 OF THE TOTAL VALUE OF MY CAR!! SO NEEDLESS TO SAY, MY REAR WINDOWS HAVE BEEN STUCK UP FOR THE PAST 3 YEARS. NOW MY FRONT WINDOW IS STUCK DOWN. THIS IS A SAFETY RISK. THE CAR IS NOW COMPLETELY VULNERABLE TO THEFT AND THE ELEMENTS. DOING SOME RESEARCH, I HAVE FOUND HUNDREDS OF COMPLAINTS REGARDING THIS DEFECT. I HAVE ALSO FOUND A TECHNICAL BULLETIN REGARDING WINDOW REGULATOR MOTORS. BULLETIN #9704039704F. THIS ISSUE NEEDS TO BE ADDRESSED BY VOLKSWAGEN AND A RECALL NEEDS TO BE ISSUED. AS I UNDERSTAND IT, IVE BEEN LUCKY SO FAR. MOST OF THESE DEFECTIVE WINDOWS SIMPLY FALL INTO THE CAR. THIS IS A SAFETY RISK FOR THE PEOPLE IN THE CAR AND NEEDS TO BE DEALT WITH.
UNKNOWN OR OTHER Apr 7, 2005
'RECALL CAMPAIGN' FOR VOLKSWAGEN JETTA 1997. *BF THE DEALER COULD NOT PERFORM THE RECALL ON THE VEHICLE. *NM
POWER TRAIN Apr 1, 2005
THE CONSUMER'S 1997 VOLKSWAGEN JETTA GLS HAD MULTIPLE COMPONENT FAILURES. **NAR** *NM THERE WAS AN ENGINE COOLANT LEAK, THE A/C DID NOT FUNCTION PROPERLY, THE WINDSHIELD WAS BROKEN, THE BODY HAD RUST DAMAGE, THE DRIVERS SIDE POWER WINDOW MADE NOISE, THERE WAS EXCESSIVE RUST TO THE MUFFLER, EXCESSIVE WORN TIRES, ENGINE AND TRANSMISSION SENSORS. *SC *JB
STRUCTURE:BODY Apr 1, 2005
THE CONSUMER'S 1997 VOLKSWAGEN JETTA GLS HAD MULTIPLE COMPONENT FAILURES. **NAR** *NM THERE WAS AN ENGINE COOLANT LEAK, THE A/C DID NOT FUNCTION PROPERLY, THE WINDSHIELD WAS BROKEN, THE BODY HAD RUST DAMAGE, THE DRIVERS SIDE POWER WINDOW MADE NOISE, THERE WAS EXCESSIVE RUST TO THE MUFFLER, EXCESSIVE WORN TIRES, ENGINE AND TRANSMISSION SENSORS. *SC *JB
ENGINE AND ENGINE COOLING Apr 1, 2005
THE CONSUMER'S 1997 VOLKSWAGEN JETTA GLS HAD MULTIPLE COMPONENT FAILURES. **NAR** *NM THERE WAS AN ENGINE COOLANT LEAK, THE A/C DID NOT FUNCTION PROPERLY, THE WINDSHIELD WAS BROKEN, THE BODY HAD RUST DAMAGE, THE DRIVERS SIDE POWER WINDOW MADE NOISE, THERE WAS EXCESSIVE RUST TO THE MUFFLER, EXCESSIVE WORN TIRES, ENGINE AND TRANSMISSION SENSORS. *SC *JB
EQUIPMENT:APPLIANCE:AIR CONDITIONER Apr 1, 2005
THE CONSUMER'S 1997 VOLKSWAGEN JETTA GLS HAD MULTIPLE COMPONENT FAILURES. **NAR** *NM THERE WAS AN ENGINE COOLANT LEAK, THE A/C DID NOT FUNCTION PROPERLY, THE WINDSHIELD WAS BROKEN, THE BODY HAD RUST DAMAGE, THE DRIVERS SIDE POWER WINDOW MADE NOISE, THERE WAS EXCESSIVE RUST TO THE MUFFLER, EXCESSIVE WORN TIRES, ENGINE AND TRANSMISSION SENSORS. *SC *JB
VISIBILITY Apr 1, 2005
THE CONSUMER'S 1997 VOLKSWAGEN JETTA GLS HAD MULTIPLE COMPONENT FAILURES. **NAR** *NM THERE WAS AN ENGINE COOLANT LEAK, THE A/C DID NOT FUNCTION PROPERLY, THE WINDSHIELD WAS BROKEN, THE BODY HAD RUST DAMAGE, THE DRIVERS SIDE POWER WINDOW MADE NOISE, THERE WAS EXCESSIVE RUST TO THE MUFFLER, EXCESSIVE WORN TIRES, ENGINE AND TRANSMISSION SENSORS. *SC *JB
TIRES Apr 1, 2005
THE CONSUMER'S 1997 VOLKSWAGEN JETTA GLS HAD MULTIPLE COMPONENT FAILURES. **NAR** *NM THERE WAS AN ENGINE COOLANT LEAK, THE A/C DID NOT FUNCTION PROPERLY, THE WINDSHIELD WAS BROKEN, THE BODY HAD RUST DAMAGE, THE DRIVERS SIDE POWER WINDOW MADE NOISE, THERE WAS EXCESSIVE RUST TO THE MUFFLER, EXCESSIVE WORN TIRES, ENGINE AND TRANSMISSION SENSORS. *SC *JB
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP Mar 21, 2005
'RECALL CAMPAIGN' FOR VOLKSWAGEN JETTA 1997 INSTALL PROTECTIVE SHIELD IN RIGHT REAR WHEELHOUSING. *BF THE CONSUMER WAS CHAGRED FOR A RECALL REGARDING THE WINDOW REGULATORS. *JB
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Mar 21, 2005
'RECALL CAMPAIGN' FOR VOLKSWAGEN JETTA 1997 INSTALL PROTECTIVE SHIELD IN RIGHT REAR WHEELHOUSING. *BF THE CONSUMER WAS CHAGRED FOR A RECALL REGARDING THE WINDOW REGULATORS. *JB
ENGINE AND ENGINE COOLING:ENGINE Jan 6, 2005
TURN SIGNAL SWITCH SOMETIMES WORK AND SOMETIMES DOESN'T... CAN'T LOCK DOORS ON DRIVER SIDE WITH MY MASTER KEY, CAN ONLY LOCK AND SET ALARM ON PASSENGER SIDE. AIRBAG LIGHT STAYS ON... VEHICLE CUTS OFF RANDOMLY WHEN SLOWING DOWN OR STOPPING... WITHOUT NOTICE!*AK
VEHICLE SPEED CONTROL Dec 13, 2004
WHILE THE BRAKE WAS APPLIED THE VEHICLE SUDDENLY ACCELERATED. *NM THE CONSUMER ATTEMPTED TO PUT THE VEHICLE IN NEUTRAL BUT IT KEPT RACING FORWARD. *TC *JB
ELECTRICAL SYSTEM Oct 31, 2004
MY 1997 JETTA WAS PURCHASED NEW IN AUGUST 1997 IN CANADA. IN 1997, THE ELECTRIC MOON ROOF AND THE ELECTRIC WINDOW HAD INTERMITTENT FAULT OF NOT OPERATING AND WERE FIXED. HOWEVER AFTER THE WARRANTY PERIOD ONE REAR ELECTRIC WINDOW COULD NOT BE OPERATED LOCALLY. IN OCT 28, 2004 THE GENERATOR WAS FAULTY AND WAS REPLACED BY A RE-BUILT UNIT AT OWNER'S COST. IN OCT 30, THE IGNITION SWITCH WAS REPLACED AT THE EXTENDED WARRANTY. *JB FROM OCT 30 TO 31, 2004, AN INTERMITENT FAULT OCCURRED 5 TIMES ON THE PANEL CLUSTER, ALL READINGS IN THE CLUSTER (TACHOMETER, SPEEDOMETER, TEMPERAURE AND FUEL GAUGES) DROP TO ZERO FOR A SHORT PERIOD OF TIME AND RESUMED NORMAL. THE DEALER HAS NOT YET LOCATED THE CAUSE OF THE INTERMITENT FAULT. IF THE PANEL C;USTER WERE FOUND FALUTY, IT WOULD BE A VERY COST REPAIR. THE ELECTRICAL SYSTEM ON MY 1997 JETTA ARE EXCEEDING UNRELIABLE WITH A HIGH INTERMITTENT FAULT. IT IS THE RESPONSIBLITY OF THE VWOA TO PAY THE REPAIR COST FOR SUCH FAULTY ELECTRICAL SYSTEM.
VEHICLE SPEED CONTROL:CRUISE CONTROL Oct 24, 2004
AFTER A CASUAL SUNDAY AFTERNOON DRIVE ( IN MY 1997 VOLKSWAGEN JETTA ) AT MODERATE SPEEDS I PARKED THE CAR FOR ABOUT 30 MINUTES WHILE I ATE LUNCH. I THEN STARTED THE CAR, PULLED OUT OF THE PARKING LOT, AND PUT THE BLINKER ON TO MAKE A RIGHT HAND TURN. I STOPPED AT A LIGHT, AND WHILE THE CAR WAS IN DRIVE AND THE BRAKE WAS ON, THE CAR LURCHED FORWARD WITH SUDDEN ACCELERATION. I THOUGHT I WAS IMAGING IT, BUT THEN IMMEDIATELY THE CAR BEGAN RACING WILDLY (LIKE IT WAS GOING 80MPH). LUCKILY I HAD MY FOOT FIRMLY ON THE BRAKE WHICH PREVENTED ME FROM LURCHING FORWARD INTO THE ONCOMING HIGHWAY TRAFFIC PASSING IN FRONT OF ME. I TRIED TO PUT THE CAR IN NEUTRAL, BUT NOTHING I DID STOPPED THE CAR FROM RACING. FINALLY, IN A PANIC, I TURNED OFF THE ENGINE WITH THE KEY, AND PUT MY BLINKERS ON WHILE I RECOVERED FROM THE SHOCK OF WHAT HAD JUST HAPPENED. WHEN THE LIGHT TURNED GREEN I STARTED UP THE CAR AND WITH FEAR IN MY HEART PULLED FORWARD. THE CAR ACTED NORMALLY FOR THE REMAINDER OF MY TRIP HOME. I PLAN TO HAVE THE CAR TOWED TO MY MECHANIC TOMORROW TO INVESTIGATE THE PROBLEM. STILL SHAKING. GREGORY RYAN. *AK
ENGINE AND ENGINE COOLING:ENGINE Sep 23, 2004
MY COMPLAINT IS REGARDING THE THROTTLE BODY ON THE MOTOR. THE CAR RAN VERY ERRATICALLY AND STALLED A NUMBER OF TIMES. THE CHECK ENGINE LIGHT CAME ON OFTEN. THE THROTTLE BODY WAS REPLACED. THE OLD PART IS NOT AVAILABLE. *JB
WHEELS Jun 30, 2004
WHILE DRIVING CONSUMER HEARD A NOISE. REAR PASSENGER SIDE WHEEL CAME OFF, AND THE BRAKE DRUM SPLIT IN HALF. CONSUMER WAS NOTIFIED THAT WHEEL BEARING FAILED, AND RIGHT SIDE WHEEL BEARING WAS VERY WEAK.*AK
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM Jun 30, 2004
WHILE DRIVING CONSUMER HEARD A NOISE. REAR PASSENGER SIDE WHEEL CAME OFF, AND THE BRAKE DRUM SPLIT IN HALF. CONSUMER WAS NOTIFIED THAT WHEEL BEARING FAILED, AND RIGHT SIDE WHEEL BEARING WAS VERY WEAK.*AK
SUSPENSION:FRONT:WHEEL BEARING Jun 30, 2004
WHILE DRIVING CONSUMER HEARD A NOISE. REAR PASSENGER SIDE WHEEL CAME OFF, AND THE BRAKE DRUM SPLIT IN HALF. CONSUMER WAS NOTIFIED THAT WHEEL BEARING FAILED, AND RIGHT SIDE WHEEL BEARING WAS VERY WEAK.*AK
WHEELS Jun 29, 2004
WHILE DRIVING ON A PARKWAY DOING APPROX 55MPH, THE REAR PASSENGER WHEEL ASSEMBLY FELL COMPLETELY OFF OF THE CAR CAUSING MECHANICAL AND BODY DAMAGE. THE REPAIR STATION STATED THE WHEEL BEARING HAD FROZEN AND BASICALY BURNED OFF. THERE WAS ALOT OF GREASE OR OTHER MATERIAL ON THE RIM WHEN IT WAS RECOVERED.
Crash
VEHICLE SPEED CONTROL:CRUISE CONTROL Jun 26, 2004
FOR SEVERAL YEARS THE CRUISE HAS HAD INTERMITTENT ENGAGEMENT. (WHEN THE SET BUTTON IS PRESSED, THE CRUISE DOES NOT ENGAGE). WE TOOK THE VEHICLE TO THE VW DEALER AND THEY SAID THE CRUISE MODULE WAS BAD. WE DID NOT HAVE $380 TO PAY FOR CRUISE, SO WE ELECTED TO NOT REPAIR. BUT ONE TIME, WITHOUT WARNING , THE CRUISE ENGAGED AND PULLED THE GAS PEDAL DOWN, ALMOST TO THE FLOOR. MY WIFE WAS DRIVING THE VEHICLE WITH MY SON IN THE CAR AND SHE SAID SHE IS POSITIVE DID NOT PRESS ANY BUTTON ON THE CRUISE. SHE WAS DRIVING AT HIGHWAY SPEED AND THE PEDAL JUST STARTED PULLING DOWN. SHE SHIFTED INTO NEUTRAL AND THE ENGINE REVVED WAY UP. WHEN SHE PULLED TO THE SIDE AND TRIED SHUTTING THE CRUISE BUTTON TO OFF , AND EVEN SHUTTING THE CAR OFF IT STAYED STUCK. AFTER SEVERAL MINUTES IT UNSTUCK. I AM CONCERNED THAT MY CAR AND OTHERS MAY ENGAGE THE CRUISE WITHOUT WARNING AND CAUSE AN ACCIDENT. *JB
SUSPENSION Jun 17, 2004
PROBLEMS WITH IGNITION SWITCH AND TIRE EQUIPMENT.*MR THE DEALER REPLACED THE IGNITION SWITCH AND STARTER ASSEMBLY. ON ANOTHER OCCASION, WHILE THE CONSUMER WAS DRIVING, THE REAR TIRE FELL OFF THE VEHICLE, THEMECHANIC INFORMED THE CONSUMER IT WAS DUE TO BALL BEARING SEIZING WHICH CAUSED A TREMENDOUS AMOUNT OF HEAT. *CB *JB
ELECTRICAL SYSTEM Jun 17, 2004
PROBLEMS WITH IGNITION SWITCH AND TIRE EQUIPMENT.*MR THE DEALER REPLACED THE IGNITION SWITCH AND STARTER ASSEMBLY. ON ANOTHER OCCASION, WHILE THE CONSUMER WAS DRIVING, THE REAR TIRE FELL OFF THE VEHICLE, THEMECHANIC INFORMED THE CONSUMER IT WAS DUE TO BALL BEARING SEIZING WHICH CAUSED A TREMENDOUS AMOUNT OF HEAT. *CB *JB