2020 VOLKSWAGEN JETTA

6 recalls, 78 complaints - 595 TSBs - 5/5 safety rating

FUEL SYSTEM, GASOLINE

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehi... Read more

Consequence

A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy

Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-80... Read more

261,257 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

ELECTRICAL SYSTEM:IGNITION:SWITCH

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Golf, Golf Alltrack, Golf Sportwagen, 2019-2020 Golf GTI, and Jetta vehicles equipped with a conventional ignition switch. The ignition switch may fail, especially in high temperature environments.

Consequence

Ignition switch failure can cause the electrical system to shut down and the engine to stall while driving, increasing the risk of a crash.

Remedy

Dealers will replace the ignition switch, free of charge. Owner notification letters were mailed February 1, 2024. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 28H7.

62,538 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The t... Read more

Consequence

An undetected sudden loss of pressure in all four tires increases the risk of a crash.

Remedy

Dealers will update the TPMS software, free of charge. Owner notification letters were mailed November 18, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 or Audis customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Audi) 45J7, and (VW) 45J6 an... Read more

296,044 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.

Consequence

Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.

Remedy

Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.

379 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

SEATS

Defect Description

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Consequence

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Remedy

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1... Read more

5,376 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling one 2020 Jetta vehicle. The front brake caliper bolts may come loose.

Consequence

If a brake caliper bolt comes loose, it may affect the vehicle's brake performance, increasing the risk of a crash.

Remedy

Volkswagen will notify the owner, and a dealer will replace all four front brake caliper bolts, free of charge. The recall began July 1, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 47Q2.

1 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

Complaint Statistics

78 total complaints 4 crashes 2 fires 1 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	14
ENGINE	11
POWER TRAIN	11
UNKNOWN OR OTHER	8
SERVICE BRAKES	7
VEHICLE SPEED CONTROL	4
STEERING	4
FUEL/PROPULSION SYSTEM	3
FORWARD COLLISION AVOIDANCE: WARNINGS	2
AIR BAGS	2

Incident date: Apr 8, 2026

Volkswagen mandatory software update/campaign 24Fi corrupted the OCU/Telematics firmware on my vehicle. This firmware corruption deactivated the critical emergency SOS safety system (Automatic Crash Notification), leaving a persistent red fault light on the overhead console. The dealership confirmed... Read more

Incident date: Apr 20, 2026

I was only allowed 3 components to choose from, but I want to make certain that Im including the these additional components that has been failing:Forward Collision Warning, Engine,Fuel/Propulsion System,Engine,Lane assistance/ Departure, and Lighting. There could be more to include but heres the da... Read more

Incident date: Apr 6, 2026

Issue 1: Complete transmission failure was diagnosed by Subaru dealer March 24, 2026 at 5 years and 6 months after purchase with an odometer reading of 45,000 miles (drive train warranty 5 yrs/60,000 miles). Had to purchase and have installed a rebuilt Subaru transmission. First noticed transmis... Read more

Incident date: Jan 27, 2026

At approximately 5:50 PM on Feb 12, 2026, a collision occurred while the vehicle was under the control of "Full Self-Driving (Supervised)." While parked in a commercial lot, I engaged FSD to initiate a route home. A stationary semi-truck was positioned behind my vehicle. Upon engagement, the FSD sys... Read more

Crash

Incident date: Nov 8, 2025

I am writing regarding my recently purchased used 2018 Honda Accord. The car has low mileage and initially ran well, but it has developed a recurring cylinder misfire problem. When this happens, the car slows down and cannot exceed 20 mph. This issue has occurred several times—once while my daught... Read more

Incident date: Oct 9, 2025

The vehicle did an over the air update once we pulled into a restaurant. While driving home after the update the vehicle stopped in the middle of the road and had no power. The dash said to move the shifter to park and all the warning lights including the check engine light is on. We turned power o... Read more

Incident date: Aug 3, 2025

Cut off in middle of the interstate start smoking

Fire

Incident date: Jul 12, 2022

The contact owned a 2019 GMC Sierra 3500. The contact stated while driving at approximately 45 MPH, the vehicle went into “Engine Power Reduced Mode” and the contact attempted to pull over to the side of the road, but the contact stated that the battery went dead and the vehicle shutoff. The con... Read more

Fire

Incident date: Jul 12, 2022

The "Auto Hold" feature on my Hyundai Ioniq malfunctioned, displaying a dashboard warning: "AUTO HOLD conditions not met. Press brake pedal." This message randomly appears while driving or stopping, and it deactivates the Auto Hold and Electronic Parking Brake (EPB) functions. In some cases, the car... Read more

Incident date: Jan 19, 2025

In 11/2024, I started experiencing intermittent noises coming from the engine compartment of my 2011 Toyota Prius. The initial sound resembled the buzzing noise generated when first starting the vehicle. Then the noise started to persist for extended periods after the vehicle was turned off. It wou... Read more

Incident date: Jan 19, 2025

Incident date: Nov 30, 2021

the vehicle consistently has pillar camera blockage warnings. I have had this repaired once but it still happens. this would not be a problem except the vehicle offers no other cruise control than adaptive. my concern is the vehicle consistently has phantom braking ( listed in a separate complain... Read more

Incident date: Nov 30, 2021

Still waiting for impeller part to come in to fix fuel pump that is being recalled. This has gone on for months.

Incident date: Dec 2, 2024

This has happened multiple times, is increasing in frequency. Stopped in traffic at a red light. The Auto Stop/Start was enabled and activated when stopped at the light. When the light turned green, tried to go, but the AS/S system failed. A “No Eyesight” warning flashed and disappeared; various... Read more

Incident date: Jun 1, 2024

I have a 2010 Nissan Rouge that is having powertrain issues, specifically the CVT, three times, after driving a long distance in very hot weather, and then going on a long uphill grade, the vehicle lost power. It dropped from 70 to about 40mph, this happened on two interstates along the same stretch... Read more

Incident date: Jul 12, 2024

The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle, the brake pedal briefly became stiff, after which the brake pedal depressed all the way to the floorboard. The contact stated that the vehicle was able ... Read more

Incident date: Jul 6, 2024

Frame rusted just about in to !!!!!

Incident date: Jul 2, 2024

I had an issue in 2022 with my 2018 ford escape they said I had no antifreeze left and needed a transmission it took 5 months but never found the antifreeze issue or fixed it. Now engine light came on to be told a TSB came out 3 months after my repair with a diagnosis for the issues I have had since... Read more

Incident date: Jul 2, 2024

driving 65mph when vehicle attempted to downshift itself for no reason when instead the rear axles locked up and made a massively loud bang as if axle fell off, let off gas, smoke pouring from rear tires, skidded about 8 feet, it released then locked up 2 more times within 30 secs before I could get... Read more

Incident date: Jun 23, 2024

Transmission went out

Incident date: Jun 7, 2024

Our car has lost power to accelerate on 4 occasions on the highway. The first instance was in October of 2023, the second instance was in November of 2024 (and was brought immediately to the dealership and they said the fix wasn't available yet), the third instance was in March of 2024 and the most ... Read more

Incident date: May 11, 2024

It is not staying in the proper level

Incident date: Apr 29, 2024

My double cab seating is not spaced properly in the back. I cannot fit a child. It's about 2 and 1/2 in away from the center console and this back in the front seats. It's a safety issues. My children legs can get crushed in an accident or any type of seat movement. This is a safety answer and a con... Read more

Incident date: Mar 7, 2024

The contact owns a 2021 Honda CR-V. The contact received notification of NHTSA Campaign Numbers: 24V064000 (Air Bags) and 23V844000 (Electrical System) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of tim... Read more

Incident date: Feb 22, 2024

Second day we owned this brand new vehicle we had a small rock hit the windshield at highway speed. The impact created an immediate chip and small star in the glass. Within 2 hours it had cracked over 6 inches. I have never had a windshield crack so fast and large after a rock impact. The size of ... Read more

Incident date: Nov 27, 2023

Serious Safety Hazard: 2024 Hyundai Tucson Power Steering Failures I have had numerous power steering failures while this driving vehicle. During these incidents, the steering wheel is extremely difficult to turn. This is a serious safety hazard which could lead to a severe accident and loss of lif... Read more

Incident date: Jan 10, 2024

The contact owns a 2013 Kia Soul. The contact received notification of NHTSA Campaign Number: 23V652000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair... Read more

Incident date: Aug 1, 2023

Dash is cracked in so many spots and missing peices to where it is unsafe. In an accident those loose and broken peices can hurt a passenger/driver. Can't even get the airbag recall taken care of because the dash is too damaged.

Incident date: Aug 1, 2023

The contact owns a Thomashilfen Recaro Monza Nova 2 Reha car seat. The contact stated that the back of the seat detached from the seat base due to the connector fracturing. The safety seat had not been repaired or replaced. The manufacturer was made aware of the failure.

Incident date: May 31, 2023

ABS and traction control lights come on intermittently and a chime sound occurs. When this happens cruise control stops working. Getting a “Service Electronic Braking System” message and “Service Antilock Brake System” message. Had to wait three weeks to get an appointment for dealer to tr... Read more

Incident date: Sep 18, 2023

I came on the on ramp of the interstate, gained speed up to 65 and began passing a slower vehicle, with another vehicle behind me passing them also. Suddenly my speed slowed, my oil light illuminated and digitally said LOW OIL PRESSURE WARNING. I barely made it into the breakdown lane as my vehicl... Read more

Incident date: Sep 6, 2023

Component or System that Failed or Malfunctioned: Engine or other I was driving my 2016 Hyundai Elantra in Kissimmee, FL, 34746 when the engine suddenly lost power and the car stalled out. The rpms dropped to 0, and the car could not be restarted. I was able to coast to the side of the road, but I... Read more

Incident date: Jul 11, 2023

I think the rear passenger suspension failed causing the car to veer right and hit two parked cars

Crash

Incident date: Jul 7, 2023

2023 Pacifica puts itself in P while stuck in traffic then won't let us put in D. We had to shut off car and back on again to move the knob to D The knob was stuck in park it woukdnt let us do anything in middle of freeway traffic

Incident date: Jul 7, 2023

When parked in home driveway brake lights came on with no one in car or driven during the day. Only way to turn off brake is to remote start & then cut off engine with Fob. Dealer diagnostic unable to find issue & condition didn't occur when at their location.

Incident date: Jun 3, 2022

Repeated sudden loss of forward propulsion power associated with multiple warning messages about drive system and electrical system malfunction. Because the problem is sudden and the car has no forward propulsion power the car is left blocking traffic with occupants still inside. This has occurred m... Read more

Incident date: Dec 23, 2022

The contact owns a 2020 Volkswagen Jetta. The contact stated while driving 65 MPH, the panoramic sunroof shattered without impact. The contact stated that he was cut by shards of falling glass from the sunroof. The contact stated that no medical attention was sought. The contact pulled over and insp... Read more

1 injured

Incident date: Dec 21, 2022

Hit a pot hole in the road and vehicle completely shut down and will not crank. Diagnostic code U0100 is saying that the ecm and pcm are no longer communicating. If I had been on the highway or in a high traffic area that could have been a life threatening situation as everything is run through the ... Read more

Incident date: Dec 21, 2022

Incident date: Sep 20, 2022

The problem I am facing is with making calls in the car both via android auto and Bluetooth. When making a phone call, if the volume is adjusted during the call, the other person will hear a very bad echo of their own voice. The echo only occurs when the call volume is adjusted, and I can't hear it ... Read more

Incident date: Mar 10, 2022

When I was driving my engine randomly increased rpms and i was forced to apply the brake. Regarding my brakes, my brakes make a clicking noise and sometimes have decreased braking performance at times which is a serious safety concern.

Incident date: Mar 10, 2022

Incident date: Jan 3, 2022

When vehicle goes over 60mph starts to shake really bad and warning not enough power for engine light is on

Incident date: Jan 3, 2022

When vehicle goes over 60mph starts to shake really bad and warning not enough power for engine light is on

Incident date: Jan 3, 2022

When vehicle goes over 60mph starts to shake really bad and warning not enough power for engine light is on

Incident date: Aug 24, 2020

Was is merging onto interstate i95 and the Jetta wouldn’t accelerate no matter how hard I pushed the gas pedal eventually took my foot off and had to turn on emergency lights then The Jetta started slowly moving as if it was just going to stall almost got rear ended and then the car wanted to sen... Read more

Incident date: Aug 24, 2020

Showing 50 of 78 complaints.

NHTSA Safety Ratings, 2020 VOLKSWAGEN JETTA

2020 Volkswagen Jetta 4 DR FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	13.1%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2020 VOLKSWAGEN JETTA

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.0L 4-cyl, Manual 6-spd (Front-Wheel Drive)	25.0	33.0	28.0	Regular	$2,200
2.0L 4-cyl, Automatic (AM-S7) (Front-Wheel Drive)	25.0	32.0	28.0	Regular	$2,200
1.4L 4-cyl, Automatic (S8) (Front-Wheel Drive)	30.0	40.0	34.0	Regular	$1,800
1.4L 4-cyl, Manual 6-spd (Front-Wheel Drive)	30.0	40.0	34.0	Regular	$1,800

CO2 Emissions: 319.0 g/mile (Compact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2020 VOLKSWAGEN JETTA

595 manufacturer communications from 405 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	96
060000 ENGINE AND ENGINE COOLING	70
110000 ELECTRICAL SYSTEM	57
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	48
980000 UNKNOWN OR OTHER	35
060000 ENGINE (PWS)	29
118000 ELECTRICAL SYSTEM:SOFTWARE	22
353000 EQUIPMENT:ELECTRICAL	21

980000 UNKNOWN OR OTHER

VW Engine oil quality standards

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.

980000 UNKNOWN OR OTHER

Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Engine Crank, No Start or No -J623- ECM Communication with DTC U0100 Stored in ECM Fault Memory

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

VW Engine oil quality standards

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Remote Key testing & replacement.

980000 UNKNOWN OR OTHER

Remote Key testing & replacement.

060000 ENGINE (PWS)

VW Engine oil quality standards

980000 UNKNOWN OR OTHER

VW Engine oil quality standards

110000 ELECTRICAL SYSTEM

Volkswagen is providing a hardware and/or a software update to address an issue in selected vehicles where the fuel gage may show a lower fuel level than what is actually remaining in the vehicle.

070000 FUEL SYSTEM, GASOLINE

Volkswagen is providing a hardware and/or a software update to address an issue in selected vehicles where the fuel gage may show a lower fuel level than what is actually remaining in the vehicle.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Volkswagen is providing a hardware and/or a software update to address an issue in selected vehicles where the fuel gage may show a lower fuel level than what is actually remaining in the vehicle.

110000 ELECTRICAL SYSTEM

Volkswagen is providing a hardware and/or a software update to address an issue in selected vehicles where the fuel gage may show a lower fuel level than what is actually remaining in the vehicle.

138410 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:CLUTCH

A/C Compressor leak diagnosis

980000 UNKNOWN OR OTHER

A/C Compressor leak diagnosis

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

MIB2 MQB Composition & Discover Media Infotainment System Malfunctions

980000 UNKNOWN OR OTHER

MIB2 MQB Composition & Discover Media Infotainment System Malfunctions

118000 ELECTRICAL SYSTEM:SOFTWARE

Addressing Cybersecurity or Vehicle Hack concerns

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

980000 UNKNOWN OR OTHER

Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.

118100 ELECTRICAL SYSTEM:ADAS:CONTROL MODULE

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.

980000 UNKNOWN OR OTHER

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Paint inspection during Perfect Delivery Inspection (PDI)

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

116400 ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

980000 UNKNOWN OR OTHER

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

Update Programming Engine/Motor Control module for EVAP system vent valve.

980000 UNKNOWN OR OTHER

Update Programming Engine/Motor Control module for EVAP system vent valve.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW Engine oil quality standards

060000 ENGINE AND ENGINE COOLING

VW Engine oil quality standards

030000 BRAKES (PWS)

This Document was revised to include additional model years

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Document was revised to include additional model years

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number

060000 ENGINE (PWS)

VW Engine oil quality standards

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW Engine oil quality standards

353000 EQUIPMENT:ELECTRICAL

Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Safety Related Inquiry and Reporting

060000 ENGINE AND ENGINE COOLING

Flushing an R1234YF A/C circuit using a flush machine

060000 ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Helpline & Parts Dept. contact information.

030000 BRAKES (PWS)

Brake repair or replacement instruction.

030000 BRAKES (PWS)

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

350000 EQUIPMENT

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

110000 ELECTRICAL SYSTEM

Diagnostic assistance for excessive static current draw

060000 ENGINE AND ENGINE COOLING

Volkswagen Engine oil quality standards, update to attachments.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

110000 ELECTRICAL SYSTEM

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Version Management (SVM) instruction.

060000 ENGINE AND ENGINE COOLING

Correct engine oil level during Perfect Delivery Inspection (PDI)

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Automatic Transmission Fluid Requirements

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Volkswagen Engine Oil Standards, updated to include model year 2024.

060000 ENGINE AND ENGINE COOLING

Volkswagen Engine Oil Standards, updated to include model year 2024.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Engine Oil Consumption Measurement Instruction and Work sheet.

060000 ENGINE AND ENGINE COOLING

Engine Oil Consumption Measurement Instruction and Work sheet.

102000 POWER TRAIN:MANUAL TRANSMISSION

Noise Diagnostic for Manual Transmission vehicles.

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Gasoline quality information in regards to gasoline engine performance.

060000 ENGINE AND ENGINE COOLING

Gasoline quality information in regards to gasoline engine performance.

070000 FUEL SYSTEM, GASOLINE

Gasoline fuel additive

060000 ENGINE AND ENGINE COOLING

Diagnostic Aid for engine misfire.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Noise Diagnostic for Manual Transmission vehicles.

118000 ELECTRICAL SYSTEM:SOFTWARE

Notifying customers they can take advantage of complimentary safe and secure after their complimentary software update

074000 FUEL/PROPULSION SYSTEM (PWS)

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

118000 ELECTRICAL SYSTEM:SOFTWARE

This communication is a notice for software changes with the ODIS program for specific cars

110000 ELECTRICAL SYSTEM

This communication is a notice for software changes with the ODIS program for specific cars

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine oil quality standards, update to attachments.

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Introduce new engine coolant compatible with all models and all model years.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery adaptation procedure when battery label is missing.

355100 EQUIPMENT:OTHER:LABELS

Battery adaptation procedure when battery label is missing.

110000 ELECTRICAL SYSTEM

Update ECM programming for no heat in certain cold weather conditions.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine oil quality standards, update to attachments.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Instructional document regarding the installation of a hotfix for the ODIS service software. Hotfix is to be used after an ECM Replacement

353000 EQUIPMENT:ELECTRICAL

KESSY Key Adaptation.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine Oil Quality Standards

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Generator Replacement

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Explanation of message in Instrument Cluster display that the "Start/Stop" system is in standby

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

EVAP components available separately or as an assembly.

160000 STRUCTURE

Strut or Shock leak assessment.

340000 COMMUNICATION

This Document informs dealers on WLA-23-02

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Procedure before remote key battery replacement

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Document informs dealers on VWP-23-01

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

140000 AIR BAGS

VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.

150000 SEAT BELTS

VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.

350000 EQUIPMENT

Water migration underneath transportation covering (RAPGARD).

220000 SEATS

Driver Seat, Memory Set procedure.

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Document informs dealers on VWP-22-18

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Required Alignment Submission form.

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update model year applicability to include 2023.

118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS

Park Assist Sensors Providing False Warnings. Updated to include additional model year applicability.

110000 ELECTRICAL SYSTEM

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.

Showing 100 of 595 bulletins.

NHTSA Safety Investigations, VOLKSWAGEN JETTA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2002

DRIVER SIDE FRONT SEAT OVERHEATS

THIS INVESTIGATION CONCERNS THE ELECTRIC SEAT HEATER INSTALLED IN SOME MY 2002-2003 VOLKSWAGEN (VW) JETTA VEHICLES.CONSUMERS ALLEGE THAT THE SEAT HEATER MAY OVERHEAT, RESULTING IN BURN DAMAGE TO THE SEAT COVER AND TO THE DRIVER'S CLOTHING AND/OR SKIN.THIS EA ADDRESSES WHETHER SUCH FAILURES MAY POSE ... Read more

RQ, Closed , Model Year: 1999

BRAKE LIGHT SWITCH

THE NUMBER OF DUPLICATES BETWEEN ODI AND MANUFACTURER FAILURE REPORTS CANNOT BE DETERMINED DUE TO MISSING AND OR INACCURATE INFORMATION.THE INJURY NOTED ABOVE WAS MINOR.ON FEBRUARY 26, 2004, VOLKSWAGEN OF AMERICA, INC. (VW) SUBMITTED A DEFECT NOTIFICATION (PER 49CFR573) TO THE NATIONAL HIGHWAY TRAFF... Read more

PE, Closed , Model Year: 2002

DRIVER SEAT OVERHEATS/BURNS

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL ELECTRICALLY HEATED DRIVER AND FRONT PASSENGER SEATS.INFORMATION RECEIVED DURING PE03-052 DISCLOSED A SIGNIFICANT NUMBER OF INCIDENTS OF MALFUNCTIONING/OVERHEATING OF THE DRIVER SEAT HEATER IN THE SUBJECT VEHICLES.ADDITIONAL INCIDENTS MAY OCCUR DURING ... Read more

EA, Closed , Model Year: 1993

FUEL TANK PUNCTURE

EA, Closed , Model Year: 1996

LIGHT AND /WINDSHIELD WIPERS

There is no summary currently available

PE, Closed , Model Year: 1996

LIGHTS AND/OR WINDSHIELD WIPER OBSCURED

There is no summary currently available

PE, Closed , Model Year: 1999

PASSENGER COMPARTMENT FIRE

IN ITS LETTER DATED FEBRUARY 4, 1999, VOLKSWAGEN STATED THAT IT WILL RECALL APPROXIMATELY 23,600 REDESIGNED 1999 JETTA AND GOLF 4-DOOR VEHICLES, OF WHICH APPROXIMATELY 11,000 HAVE BEEN SOLD TO CUSTOMERS, TO CORRECT A DEFECT THATMAY CAUSE A FIRE IN THE PASSENGEER COMPARTMENT AFTER A VEHICLE COLLISION... Read more

PE, Closed , Model Year: 1991

REAR WHEEL SEPARATION

There is no summary currently available

DP, Closed , Model Year: 1987

DEFECTIVE HEATER CORES

PE, Closed , Model Year: 1985

HEATER CORE FAILURE

There is no summary currently available

PE, Closed , Model Year: 1990

UNSTABLE HIGH ENGINE IDLE

There is no summary currently available

PE, Closed , Model Year: 1985

ENGINE MOUNT FAILURE

There is no summary currently available

VOLKSWAGEN JETTA - All Years Overview

Complete safety history for the VOLKSWAGEN JETTA across all model years (1980, 2026).

229 Total Recalls

14,194 Total Complaints

12 Investigations

718 Reported Crashes

400 Reported Fires

18 Reported Deaths

VOLKSWAGEN JETTA - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	8	View
2025	2	29	View
2024	0	59	View
2023	0	65	View
2022	1	72	View
2021	4	99	View
2020 (current)	6	78
2019	11	793	View
2018	3	38	View
2017	7	249	View
2016	5	249	View
2015	8	284	View
2014	5	552	View
2013	6	739	View
2012	8	692	View
2011	10	880	View
2010	5	1,184	View
2009	7	1,275	View
2008	6	251	View
2007	6	280	View
2006	6	792	View
2005	7	354	View
2004	5	295	View
2003	4	553	View
2002	7	885	View
2001	7	862	View
2000	5	633	View
1999	7	488	View
1998	3	253	View
1997	2	213	View
1996	2	245	View
1995	6	338	View
1994	7	167	View
1993	6	22	View
1992	4	33	View
1991	7	38	View
1990	7	29	View
1989	5	28	View
1988	8	23	View
1987	4	21	View
1986	3	18	View
1985	4	18	View
1984	2	1	View
1983	2	0	View
1982	2	0	View
1981	4	0	View
1980	2	0	View

Other VOLKSWAGEN Models

Model	Recalls	Complaints
GOLF	190	2,084	View
PASSAT	185	10,492	View
BEETLE	157	3,629	View
GTI	116	1,926	View
ID.4	115	1,606	View
ATLAS	101	2,700	View
TIGUAN	78	3,173	View
ATLAS CROSS SPORT	73	701	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 VOLKSWAGEN JETTA

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 VOLKSWAGEN JETTA

Safety Technology

EPA Fuel Economy, 2020 VOLKSWAGEN JETTA

Technical Service Bulletins, 2020 VOLKSWAGEN JETTA

Most Affected Components

NHTSA Safety Investigations, VOLKSWAGEN JETTA

VOLKSWAGEN JETTA - All Years Overview

VOLKSWAGEN JETTA - Year by Year

Other VOLKSWAGEN Models