2004 VOLKSWAGEN JETTA

5 recalls, 295 complaints - 343 TSBs

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Defect Description

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake flu... Read more

Consequence

If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

Remedy

Beck/Arnley will notify the distributors that sold the master cylinders and will work with the distributors to notify the end users. Affected master cylinders will be exchanged for a new master cylinder (part number 072-9990), free of charge. The recall began October 30, 2020. Owners may contact ... Read more

38 vehicles affected

Manufacturer: Tenneco Automotive

ENGINE AND ENGINE COOLING:ENGINE

Defect Description

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/s... Read more

Consequence

A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

Remedy

Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.

50 vehicles affected

Manufacturer: The Gates Corporation

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Defect Description

CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAI... Read more

Consequence

LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy

CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.

13,128 vehicles affected

Manufacturer: CARDONE INDUSTRIES, INC.

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Defect Description

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Consequence

THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

Remedy

DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR... Read more

1,002,000 vehicles affected

Manufacturer: VOLKSWAGEN OF AMERICA, INC

FUEL SYSTEM, DIESEL

Defect Description

ON CERTAIN PASSENGER VEHICLES, THE HIGH PRESSURE DIESEL PUMPS WERE PRODUCED WITH AN IMPROPER FASTENER, WHICH COULD ALLOW DIESEL FUEL TO ESCAPE FROM THE PUMP.

Consequence

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE MAY LEAD TO A FIRE.

Remedy

DEALERS WILL REPLACE THE DIESEL PUMP. THE RECALL BEGAN ON FEBRUARY 8, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.

19,284 vehicles affected

Manufacturer: VOLKSWAGEN OF AMERICA, INC

Complaint Statistics

295 total complaints 16 crashes 25 fires 18 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	30
ENGINE AND ENGINE COOLING	18
POWER TRAIN:CLUTCH ASSEMBLY	16
SEATS	15
FUEL SYSTEM, DIESEL	12
AIR BAGS	12
POWER TRAIN:AUTOMATIC TRANSMISSION	11
ENGINE	10
FUEL/PROPULSION SYSTEM	9
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER	8

Incident date: Sep 3, 2023

Drivers seat seat does not go up it stays in reclined position No it has not been inspected by the manufacturer No warnings was put in recline position and could not lift up happened a week ago I have to drive to work and it is unsafe driving in this position. I did take it to an autoshop and they ... Read more

Incident date: Sep 18, 2019

ST 205/75 R14. I was pulling my trailer to storage with nothing in it, so just the trailer weight and the tire just came apart. Not that many miles on them as we camp in campgrounds within 75 miles of our home

Incident date: Sep 18, 2019

Incident date: Jan 2, 2024

I brought my car in for maintenance and while the vehicle was on the lift, the top mounting bracket of both front MacPherson struts failed and allowed the coil spring to decompress to the furthest extent allowed by the other suspension components. Both struts catastrophically failed within 10 minute... Read more

Incident date: Mar 10, 2019

MY CAR IS CURRENTLY STAGED AT MY HOME IT'S STILL DRIVABLE BUT I DON'T KNOW GOR HOW LONG! I RECENTLY BOUGHT THIS CAR FROM A DEALER IN CALIFORNIA ABOUT 3 MONTHS AGO, NOW ALL OF A SUDDEN I'M HAVING ISSUES WITH MY TRANSMISSION I CAUGHT THE ISSUE FAST AND TOOK IT TO A MULTISTATE TRANSMISSION SHOP AND TH... Read more

Incident date: Mar 10, 2019

Incident date: Dec 12, 2018

LOOSE STEERING CHANCE OF LOSS OF CONTROL DUE TO INCORRECT TIE ROD END FROM KIT SPECIFIC TO VEHICLE. RESULTING IN RUINED TIRES AND ALIGNMENT. HTTPS://WWW.AUTOPARTSWAREHOUSE.COM/SKU/VOLKSWAGEN/JETTA/REPLACEMENT/CONTROL_ARM_KIT/2004/TDI/4_CYL_1-DOT-9L/REPV281502.HTML . THE KIT I BELIEVE HAS A TIE ROD ... Read more

Incident date: Sep 25, 2018

VEHICLE UNDER MULTIPLE OCCASIONS HAS STALLED OUT AT VARIOUS SPEEDS, LOCATIONS, AND DRIVING STYLES/ROADS AT OR UNDER A QUARTER OF A TANK

Incident date: Sep 25, 2018

VEHICLE UNDER MULTIPLE OCCASIONS HAS STALLED OUT AT VARIOUS SPEEDS, LOCATIONS, AND DRIVING STYLES/ROADS AT OR UNDER A QUARTER OF A TANK

Incident date: Sep 18, 2018

SEATS ARE GETTING EXCESSIVELY HOT AND STARTING TO BURN THROUGH THE VISION AND FABRIC. SMOKE IN COMPARTMENT.

Incident date: Apr 19, 2018

ALTERNATOR WIRE MELTED PART OF THE BATTERY TOP FUSE BOX. CABLE WAS VERY HOT AND MAY HAVE CAUGHT FIRE IF I HADN'T SMELLED IT FIRST. HAD TO REPLACE THE ALTERNATOR CABLE HARNESS AND FUSE BOX PANEL.

Incident date: Mar 27, 2018

I TURNED ON THE DRIVER SIDE SEAT HEATER AND IT CAUGHT FIRE BURNING A HOLE IN THE SEAT AND BURNING ME. I WAS DRIVING AT THE TIME IN THE CITY. I PORED WATER ALL OVER ME AND THE SEAT AND TURNED THE HEATER OFF.

Fire 1 injured

Incident date: Mar 3, 2018

WHILE DRIVING DOWN ROAD EARLY IN MORNING APPROX 2 MILES FROM HOUSE I JUST LEFT FROM MY 2004 JETTA SHUTS DOWN TOTAL LOSS OF ALL POWER I PULLED CAR OVER IN A CHURCH PARKING LOT I SMELLED SMOKE AND COULD SEE SMOKE COMING FROM FIRE WALL I RAISED HOOD AND PULLED BATTERY CABLE OFF I COULD SEE SMPOKE FILL... Read more

Fire

Incident date: Mar 3, 2018

Fire

Incident date: Mar 3, 2018

Fire

Incident date: Feb 6, 2018

THE INSULATION ON THE WIRING OF THE LEFT HEADLIGHT IS DETERIORATED AND FALLING OFF LEAVING THE WIRES BARE AND AT RISK OF SHORTING OUT.

Incident date: Jan 25, 2018

PASSENGER SEAT (FRONT SEAT) HEATING ELEMENT IS BURNING THE UPHOLSTERY. THE SEAT HEATER WON'T SHUT OFF. THIS HAS HAPPENED MORE THAN ONCE; EACH TIME THE CAR WAS OPERATING.

Fire

Incident date: Nov 16, 2017

HEATED SEAT MODULE MELTED A HOLE THROUGH MY LEATHER.

Incident date: Nov 16, 2017

HEATED SEAT MODULE MELTED A HOLE THROUGH MY LEATHER.

Incident date: Nov 16, 2017

THE CAR RANDOMLY STALLS WHILE DRIVING WHETHER AT HIGHWAY SPEEDS OR IN TOWN. THIS CAUSES A LOSS OF POWER STEERING AND POWER BRAKES WHICH IS INHERENTLY DANGEROUS IN CERTAIN SITUATIONS. IT HAS BEEN DOING THIS REGULARLY WITH THE PREVIOUS OWNER FOR THE LAST 3 OR 4 YEARS AND HAS DONE IT 4 TIMES WHILE ... Read more

Incident date: Jul 25, 2017

RANDOMLY STALLS ON THE FREEWAY WHEN DOWN TO 1/4 TANK OF GAS. AFTER PULLING OVER AND TURNING OFF THE KEY AND TURNING THE KEY BACK ON, IT WILL START AND RUN GREAT. THIS HAPPENS ABOUT EVERY OTHER TIME THE CAR GETS DOWN TO ABOUT 1/4 TANK. NO SHOP CAN DUPLICATE THE PROBLEM OR CORRECT IT. I HAVE TRIED TH... Read more

Incident date: Jul 31, 2017

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 65 MPH, ALL THE WARNING INDICATORS STARTED TO FLASH ON THE INSTRUMENT PANEL. THE DOOR CHIME SOUNDED AND THE VEHICLE STALLED. THE CONTACT COASTED THE VEHICLE ONTO THE SHOULDER. THE CONTACT HAD THE VEHICLE JUMP STARTED AND DROV... Read more

Incident date: Mar 1, 2017

TRAVELING ON THE INTERSTATE APROXIMATLEY 70 MPH, THE LEFT REAR TIRE TREAD SEPARATED. THIS RESULTED IN A LOSS OF CONTROL AND THE VEHICLE IMPACTED THE GUARD RAIL. AT THIS POINT THE ENGINE AND TRANSMISSION SEPARATED FROM THE CAR AS THE CAR CONTINUED TO SPIN DOWN THE ROAD. THE CAR CAME TO A REST AFT... Read more

Crash

Incident date: Dec 18, 2016

ON 12/18/2016 I WAS DRIVING THIS CAR BACK FROM THE MOVIES AT 2:30 A.M. ONCE THE MOVIE HAD ENDED IT WAS STORMING AND SLEETING. I STARTED TO NOTICE SYSTEMS SHUTTING DOWN AS INDICATED BY VARIOUS DASH LIGHTS SUCH AS ABS, AIRBAG, AMONG OTHERS. EVENTUALLY THE RADIO, INTERIOR LIGHTS SHUT OFF. THE WINDSHIEL... Read more

Incident date: Sep 29, 2016

MY CLOTHE SEATS CAUGHT ON FIRE TODAY WHILE DRIVING IT FOR ONLY 25 MINUTES THE SEAT WARMER WAS ONLY SET ON NUMBER 2. I WAS SO RETRIED AND PANICKED BUT MANAGED TO PULL OVER TO THE SIDE OF THE ROAD AND HIT IT WITH MY HAND UNTIL IT WENT OUT. IT DID BURN MY HAND. MY VEHICLE WAS IN MOTION THEN I STOPPED. ... Read more

Fire

Incident date: May 5, 2016

ALTERNATOR CABLE MELTED THE FUSE BLOCK AND WIRES ABOVE THE BATTERY. I WILL NEED TO REPLACE THE ALTERNATOR, ALTERNATOR WIRING HARNESS, THE FUSES, AND POSSIBLY THE BATTERY. MY CAR HAS SHUT DOWN WHILE DRIVING AND THIS IS DANGEROUS NOT JUST FOR ME BUT FOR OTHERS ON THE ROAD AROUND ME. TOO MANY VW OWNERS... Read more

Incident date: Aug 11, 2014

MY (GENERATOR CABLE - S177) ALTERNATOR CABLE MELTING THE FUSE BOX AND WIRES ABOVE THE BATTERY. MY CAR NEEDED A NEW ALTERNATOR. MY CAR DOES NOT ALWAYS START EVEN WITH A NEW BATTERY AND ALTERNATOR. MY CAR HAS SHUT DOWN WHILE DRIVING ON THE HIGHWAY. VW ADMITS THIS IS A KNOWN PROBLEM BUT WILL NOT DO A... Read more

Fire

Incident date: Jul 18, 2008

INSTRUMENT CLUSTER STOPPED WORKING. VEHICLE MILEAGE, AND SPEEDOMETER DO NOT WORK AT ALL. MILEAGE WHEN OCCURRED 48,800. EVERY SPEED SENSOR WAS REPLACED WITH NO CHANGE. I HAVE NO WAY OF KNOWING HOW FAST I AM GOING, OR HOW MANY MILES ARE ON MY CAR WITHOUT TRACKING THEM MYSELF. THIS IS A COMMON PROBLEM ... Read more

Incident date: Jul 18, 2008

Incident date: Aug 5, 2015

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE VEHICLE STALLED, BACK FIRED, AND IT WAS LEAKING COOLANT UNDER THE WATER PUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. PRIOR TO THIS FAILURE THAT THE VEHICLE HAD EXPERIENCED LEAKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT M... Read more

Incident date: Aug 5, 2015

Incident date: Mar 12, 2016

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING 35 MPH, FUMES OF SMOKE APPEARED FROM THE FRONT PASSENGER SEAT. THE CONTACT MENTIONED THAT THERE WAS A BURNT HOLE IN THE PASSENGER SEAT AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEATING E... Read more

Incident date: Feb 11, 2016

VW IGNITION COILS ARE FAILED, CAUSING THE SPARK PLUG NOT TO FIRE AND CUTTING POWER TO THE ENGINE. THE TECHNICIAN WAS UNABLE TO FIND THE ISSUE ABOUT 4 HOURS AND FINALLY FOUND THE PROBLEM. THE CAR WAS WORKING FINE ONE DAY AND WHILE AT THE BANK WITH MY BOYS IN THE BACK THE CAR SHUT OFF. I NEEDED TO GET... Read more

Incident date: Feb 2, 2016

OVER THE PAST FEW DAYS IT HAS BEEN RAINING HEAVILY & ALTHOUGH IT HAS HAPPENED TO ME ONCE BEFORE THIS TIME IS WHAT WORSE. MY CAR IS LEAKING FROM SOMEWHERE & ITS COMING ON THE INSIDE. MY CARPETS ARE CONSTANTLY WET, MY AIRBAGS ALONGSIDE WINDSHIELD LEAK, AND THE HANDLE WHERE YOU OPEN THE HOOD OF THE CAR... Read more

Incident date: Feb 2, 2016

Incident date: May 18, 2015

I WAS DRIVING MY VW JETTA 2004 TDI ON A HIGHWAY, I WAS USING MY HIGH BEAM AND LOW BEAM HEADLIGHTS TO YIELD TO INCOMING TRAFFIC WHEN ALL OF A SADDEN MY HEADLIGHTS WENT OFF, I HAD TO STOP IT WAS VERY DARK AND DANGEROUS ROAD, I MOVED AND WIGGLE THE LEVER TO SEE IF I COULD MAKE IT COME ON AGAIN, EVENTU... Read more

Incident date: May 18, 2015

Incident date: Dec 12, 2015

THE HIGH VOLTAGE FUSE BOX, THAT SITS ON TOP OF THE BATTERY MELTED DUE TO HEAT AND POOR DESIGN. THIS CAUSED A SHORT AND COMPLETE LOSS OF POWER TO MY VEHICLE. THIS WAS BOTH DANGEROUS AND FRIGHTENING! I WAS ON THE FREEWAY GOING 60MPH AND COULD HAVE EASILY LOST CONTROL OF THE VEHICLE, CAUSING AN INJURY ... Read more

Incident date: Sep 23, 2015

I HAVE REPLACED MY BATTERY TWICE AND MY ALTERNATOR ONCE. MY CAR COMPLETELY SHUTS DOWN WHEN I PART IT. I HAVE ALSO TURNED ON MY CAR AND THEN COMPLETELY SHUTS DOWN BY ITSELF, YET IF I JUMP START IT WILL TURN ON. I'M NOT ABLE TO TURN MY CAR BACK ON, AS THOUGH SOMETHING IS DRAINING MY BATTERY. THIS HAS ... Read more

Incident date: Dec 14, 2012

THE SUNROOF BEGAN TO LEAK. NOW ALL OF THE INSIDE OF OUR CAR IS FULL OF MOLD AND I CAN'T EVEN DRIVE IT BECAUSE I HAVE TWO CHILDREN, AND I AM AFRAID TO EXPOSE THEM TO ALL THIS MOLD. WHEN I CALLED A VOLKSWAGEN DEALERSHIP ABOUT THE ISSUE THEY SAID THEY COULDN'T DO ANYTHING ABOUT IT BECAUSE IT WAS MY R... Read more

Incident date: Aug 1, 2008

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED BY AN INDEPENDENT MECHANIC, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS LEAKING FUEL INTO THE ENGINE COMPARTMENT. AN INDEPENDENT MECHANIC STATED THAT THE TANDEM PUMP BECAME INOPERABLE AND NEEDED... Read more

Incident date: Apr 29, 2013

I PURCHASED MY CAR BACK IN OCTOBER 2013. WHEN I PURCHASED MY CAR, THE MECHANIC SAID THAT HE REPLACED THE ABS SYSTEM. THE LIGHTS WERE NOT ON WHEN I BOUGHT IT. A FEW MONTHS LATER, OUT OF THE BLUE IN ABOUT APRIL 2014, I WAS TURNING MY CAR ON AND THE ENGINE LIGHT, THE ABS LIGHT AND THE BRAKE LIGHT ALL C... Read more

Incident date: Apr 29, 2013

Incident date: Jul 1, 2015

JUST A FEW WEEKS AGO I NOTICED THAT MY TRUNK LOCK DOES NOT LATCH. WHEN I AM DRIVING, THE DOOR LIGHT IS RED ON ON MY DASHBOARD. I GOT OUT, CHECKED ALL OF MY DOORS AND THE LIGHT WAS STILL ON. I ALSO PUT MY CAR IN PARK, TURNED OFF THE ENGINE AND TESTED ALL OF THE DOORS AGAIN BY FIRST LOCKING MY CAR. I ... Read more

Incident date: Apr 25, 2015

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE HEATED SEAT FUNCTION ON THE DRIVER SIDE BURNED THROUGH THE SEAT ON THE CONTACT'S RIGHT LEG. THE VEHICLE WAS NOT INSPECTED AND DIAGNOSED. THE VEHICLE WAS TO BE TAKEN TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION. THE MANUFACTU... Read more

Incident date: Dec 15, 2014

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 50 MPH, THERE WAS SMOKE COMING FROM THE HEATED SEATS ON THE FRONT PASSENGER SIDE THE CONTACT STATED THAT THERE WAS A HOLE BURNED INTO THE FRONT PASSENGER SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED . THE MANUFACTURER WAS... Read more

Fire

Incident date: Dec 15, 2014

Fire

Incident date: Aug 2, 2013

TL* THE CONTACT OWNS A 2004 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE JERKED, THE EPC WARNING INDICATOR ILLUMINATED, AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE MASS AIR FLOW SYSTEM FAILED. THE DEALER PREVIOUSLY... Read more

Showing 50 of 295 complaints.

EPA Fuel Economy, 2004 VOLKSWAGEN JETTA

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.8L 4-cyl, Manual 5-spd (Front-Wheel Drive)	21.0	28.0	24.0	Premium	$3,200
1.8L 4-cyl, Manual 6-spd (Front-Wheel Drive)	19.0	27.0	22.0	Premium	$3,500
1.8L 4-cyl, Automatic (S5) (Front-Wheel Drive)	19.0	27.0	22.0	Premium	$3,500
1.9L 4-cyl, Manual 5-spd (Front-Wheel Drive)	32.0	42.0	36.0	Diesel	$2,150
1.9L 4-cyl, Automatic (S5) (Front-Wheel Drive)	28.0	39.0	32.0	Diesel	$2,450
2.0L 4-cyl, Automatic 4-spd (Front-Wheel Drive)	21.0	28.0	24.0	Regular	$2,600
2.0L 4-cyl, Manual 5-spd (Front-Wheel Drive)	21.0	28.0	24.0	Regular	$2,600
2.8L 6-cyl, Manual 6-spd (Front-Wheel Drive)	19.0	27.0	22.0	Premium	$3,500

CO2 Emissions: -1.0 g/mile (Compact Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2004 VOLKSWAGEN JETTA

343 manufacturer communications from 217 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	39
350000 EQUIPMENT	34
110000 ELECTRICAL SYSTEM	28
060000 ENGINE (PWS)	17
060000 ENGINE AND ENGINE COOLING	17
118000 ELECTRICAL SYSTEM:SOFTWARE	16
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	15
061000 ENGINE AND ENGINE COOLING:ENGINE	11

060000 ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine oil quality standards, update to attachments.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine oil quality standards, update to attachments.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update model year applicability to include 2023.

110000 ELECTRICAL SYSTEM

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.

118000 ELECTRICAL SYSTEM:SOFTWARE

This bulletin contains general instructions for software updates.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1A

353000 EQUIPMENT:ELECTRICAL

Updated to include additional models and model year applicability.

350000 EQUIPMENT

Update model applicability to MY 2020.

110000 ELECTRICAL SYSTEM

Update model applicability to MY 2020.

060000 ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Include new special tool adapter and 2018 model year Jetta only

118000 ELECTRICAL SYSTEM:SOFTWARE

This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Update to mode; and model year applicability.

980000 UNKNOWN OR OTHER

The part number listed in the document is to be returned if it meets the criteria provided.

060000 ENGINE (PWS)

Update to Volkswagen engine oil standards.

350000 EQUIPMENT

Update to Volkswagen engine oil standards.

980000 UNKNOWN OR OTHER

Parts are currently blocked from sale at this time.

060000 ENGINE (PWS)

Update to Volkswagen engine oil standards.

350000 EQUIPMENT

Include additional photo's of water ingress. Also includes 2018-2020 Tiguan LWB

350000 EQUIPMENT

TT 001202........Also includes 2005 Jetta wagon and 2018-2020 Tiguan LWB

350000 EQUIPMENT

Quick Reference Update Guide.

060000 ENGINE (PWS)

Update to Volkswagen engine oil standards. Also includes 2004 and 2005 Jetta Wagon and 2018-2020 Tiguan LWB

350000 EQUIPMENT

REMOVED all 12 hour wait period before starting references. ADDED EFB to "Select correct battery type" in bottom box. Also Jetta Wagon 2005 and 2018-2020 Tiguan LWB.

110000 ELECTRICAL SYSTEM

Update vehicle metadata to include pull ahead models. Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.

060000 ENGINE (PWS)

Engine oil quality standards. Also includes all models for 1997-2003. Also Rabbit from 2006-2009.

353000 EQUIPMENT:ELECTRICAL

Remote Key Battery Replacement

350000 EQUIPMENT

Remote Key Battery Replacement

356000 EQUIPMENT ADAPTIVE/MOBILITY

Update vehicle metadata.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Update vehicle metadata.

350000 EQUIPMENT

The part number listed in the document is to be returned if it meets the criteria provided.

350000 EQUIPMENT

Alternative method for radio code retrieval.

110000 ELECTRICAL SYSTEM

Alternative method for radio code retrieval.

060000 ENGINE (PWS)

Engine Oils Which Meet Volkswagen Oil Quality Standards

060000 ENGINE AND ENGINE COOLING

Gasoline Engine Misfire Diagnosis document

110000 ELECTRICAL SYSTEM

Battery Testing and Charging instruction. Updated to include model year 2019 applicability.

120000 EXTERIOR LIGHTING

Condensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Update vehicle metadata.

060000 ENGINE (PWS)

Engine replacement tip

350000 EQUIPMENT

To include an additional model year applicability.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

To include an additional model year applicability.

118000 ELECTRICAL SYSTEM:SOFTWARE

Update content and include additional models and model year applicability.

110000 ELECTRICAL SYSTEM

This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.

118000 ELECTRICAL SYSTEM:SOFTWARE

Tip for Scan tool concerns that may occur duing a test plan

110000 ELECTRICAL SYSTEM

Update to model year applicability.

353000 EQUIPMENT:ELECTRICAL

Update to model year applicability.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Updated to include model year 2014 thru 2018 applicability.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Updated to include model year 2014 thru 2018 applicability.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update to existing tip for fuel quality checking.

060000 ENGINE AND ENGINE COOLING

17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards

350000 EQUIPMENT

This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.

350000 EQUIPMENT

VAS 6154 Replacement Part Setup Guide

118000 ELECTRICAL SYSTEM:SOFTWARE

Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update model year applicability to include 2017.

350000 EQUIPMENT

Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Update to model year applicability.

060000 ENGINE (PWS)

Update to include additional model year applicability.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update model and model year applicability.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Data Link connector pin assignment chart that is applicable to all models. Update model year applicability.

160000 STRUCTURE

Contacting the parts helpline

350000 EQUIPMENT

Contacting the parts helpline

162000 STRUCTURE:BODY

TO UPDATE MODEL TABLE TO CLARIFY JETTA WAGON APPLICABILITY TO TB CONTENT.

162800 STRUCTURE:BODY:HOOD

Corrosion may be found on the folded edge of the hood. Supersedes TB V551603

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

To update Claim processing statement.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

To update Claim process statement.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

To update claim processing statement.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

To update claim processing statement.

162200 STRUCTURE:BODY:BUMPERS

TO UPDATE CLAIM PROCESSING STATEMENT.

118000 ELECTRICAL SYSTEM:SOFTWARE

Quick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.

110000 ELECTRICAL SYSTEM

TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS AND SUBSEQUENT DIAGNOSTIC DIRECTION.

118000 ELECTRICAL SYSTEM:SOFTWARE

TECH TIP DENOTING POTENTIAL FOR DAMAGE OF THE DATA LINK CONNECTOR WHEN USING AFTER MARKET PLUG IN DEVICES OR SCAN TOOLS AND SUBSEQUENT DIAGNOSTIC DIRECTION.

162000 STRUCTURE:BODY

Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to fi

110000 ELECTRICAL SYSTEM

Tech Tips Damage to Data Link Connector (DLC) from Aftermarket Devices (Cannot Communicate with Vehicle OBD System)

162800 STRUCTURE:BODY:HOOD

Corrosion on hood edge.

180000 VEHICLE SPEED CONTROL

Corrosion on hood edge.

356000 EQUIPMENT ADAPTIVE/MOBILITY

Document discusses Corrosion that may be found on the folded edge of the hood. The corrosion may be found on this edge anywhere around the hood. It discusses how to service it, and document that service. It discusses where to find what appl

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Fuel Additive to Help Prevent Sporadic Misfire Faults

118000 ELECTRICAL SYSTEM:SOFTWARE

Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Quick reference update guide.

353000 EQUIPMENT:ELECTRICAL

Corrosion on rear lid around license plate lights.

356000 EQUIPMENT ADAPTIVE/MOBILITY

Document discusses Electrolytic corrosion around the license plate lights (opening/contact surface, inside and outside) because of water ingress via the seal of the license plate lights. Examples of how the issue service can be documented,

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Gasoline quality.

070000 FUEL SYSTEM, GASOLINE

Technical tips on what to do if improper gasoline has been added to the vehicle.

200000 WHEELS

Document refers to Surface corrosion or corrosion perforation that can occur on various locations around the front wheel arch. It gives examples on where to check for repair coverage from warranties, fixing possible issues, and how to docu

200000 WHEELS

Corrosion, Front fenders, at upper wheel opening.

162000 STRUCTURE:BODY

162200 STRUCTURE:BODY:BUMPERS

The document refers to Corrosion being found where the rear bumper cover meets the quarter panel. It discusses how it can happen, and where to find warranty coverage to service the parts

160000 STRUCTURE

Rear quarter panel corrosion.

160000 STRUCTURE

Technical Bulletins.

200000 WHEELS

Summary of Technical Bulletin to include additional model and model year applicability. Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)

350000 EQUIPMENT

Technical Bulletins.

140000 AIR BAGS

Airbag Issues.

162000 STRUCTURE:BODY

Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch. Also gives examples of how to calculate cost to repair or replace

200000 WHEELS

Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch. Also gives examples of how to calculate cost to repair or replace

200000 WHEELS

Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.

130000 VISIBILITY

Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the w

350000 EQUIPMENT

Technical Bulletin (Corrosion on the Fold of the Front Inner Door): Corrosion under the door fold in the area of the extra seal and the Poly Vinyl Chloride (PVC) foil. This document contains information on how to diagnose, and service this

160000 STRUCTURE

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or compon

Showing 100 of 343 bulletins.

NHTSA Safety Investigations, VOLKSWAGEN JETTA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2002

DRIVER SIDE FRONT SEAT OVERHEATS

THIS INVESTIGATION CONCERNS THE ELECTRIC SEAT HEATER INSTALLED IN SOME MY 2002-2003 VOLKSWAGEN (VW) JETTA VEHICLES.CONSUMERS ALLEGE THAT THE SEAT HEATER MAY OVERHEAT, RESULTING IN BURN DAMAGE TO THE SEAT COVER AND TO THE DRIVER'S CLOTHING AND/OR SKIN.THIS EA ADDRESSES WHETHER SUCH FAILURES MAY POSE ... Read more

RQ, Closed , Model Year: 1999

BRAKE LIGHT SWITCH

THE NUMBER OF DUPLICATES BETWEEN ODI AND MANUFACTURER FAILURE REPORTS CANNOT BE DETERMINED DUE TO MISSING AND OR INACCURATE INFORMATION.THE INJURY NOTED ABOVE WAS MINOR.ON FEBRUARY 26, 2004, VOLKSWAGEN OF AMERICA, INC. (VW) SUBMITTED A DEFECT NOTIFICATION (PER 49CFR573) TO THE NATIONAL HIGHWAY TRAFF... Read more

PE, Closed , Model Year: 2002

DRIVER SEAT OVERHEATS/BURNS

THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL ELECTRICALLY HEATED DRIVER AND FRONT PASSENGER SEATS.INFORMATION RECEIVED DURING PE03-052 DISCLOSED A SIGNIFICANT NUMBER OF INCIDENTS OF MALFUNCTIONING/OVERHEATING OF THE DRIVER SEAT HEATER IN THE SUBJECT VEHICLES.ADDITIONAL INCIDENTS MAY OCCUR DURING ... Read more

EA, Closed , Model Year: 1993

FUEL TANK PUNCTURE

EA, Closed , Model Year: 1996

LIGHT AND /WINDSHIELD WIPERS

There is no summary currently available

PE, Closed , Model Year: 1996

LIGHTS AND/OR WINDSHIELD WIPER OBSCURED

There is no summary currently available

PE, Closed , Model Year: 1999

PASSENGER COMPARTMENT FIRE

IN ITS LETTER DATED FEBRUARY 4, 1999, VOLKSWAGEN STATED THAT IT WILL RECALL APPROXIMATELY 23,600 REDESIGNED 1999 JETTA AND GOLF 4-DOOR VEHICLES, OF WHICH APPROXIMATELY 11,000 HAVE BEEN SOLD TO CUSTOMERS, TO CORRECT A DEFECT THATMAY CAUSE A FIRE IN THE PASSENGEER COMPARTMENT AFTER A VEHICLE COLLISION... Read more

PE, Closed , Model Year: 1991

REAR WHEEL SEPARATION

There is no summary currently available

DP, Closed , Model Year: 1987

DEFECTIVE HEATER CORES

PE, Closed , Model Year: 1985

HEATER CORE FAILURE

There is no summary currently available

PE, Closed , Model Year: 1990

UNSTABLE HIGH ENGINE IDLE

There is no summary currently available

PE, Closed , Model Year: 1985

ENGINE MOUNT FAILURE

There is no summary currently available

VOLKSWAGEN JETTA - All Years Overview

Complete safety history for the VOLKSWAGEN JETTA across all model years (1980, 2026).

229 Total Recalls

14,165 Total Complaints

12 Investigations

719 Reported Crashes

401 Reported Fires

18 Reported Deaths

VOLKSWAGEN JETTA - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	5	View
2025	2	27	View
2024	0	55	View
2023	0	64	View
2022	1	71	View
2021	4	96	View
2020	6	78	View
2019	11	783	View
2018	3	37	View
2017	7	247	View
2016	5	249	View
2015	8	284	View
2014	5	552	View
2013	6	737	View
2012	8	692	View
2011	10	880	View
2010	5	1,184	View
2009	7	1,275	View
2008	6	251	View
2007	6	280	View
2006	6	792	View
2005	7	354	View
2004 (current)	5	295
2003	4	553	View
2002	7	885	View
2001	7	862	View
2000	5	633	View
1999	7	488	View
1998	3	253	View
1997	2	213	View
1996	2	245	View
1995	6	338	View
1994	7	167	View
1993	6	22	View
1992	4	33	View
1991	7	38	View
1990	7	29	View
1989	5	28	View
1988	8	23	View
1987	4	21	View
1986	3	18	View
1985	4	18	View
1984	2	1	View
1983	2	0	View
1982	2	0	View
1981	4	0	View
1980	2	0	View

Other VOLKSWAGEN Models

Model	Recalls	Complaints
GOLF	190	2,084	View
PASSAT	185	10,492	View
BEETLE	157	3,629	View
GTI	116	1,926	View
ID.4	115	1,606	View
ATLAS	101	2,700	View
TIGUAN	78	3,173	View
ATLAS CROSS SPORT	73	701	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2004 VOLKSWAGEN JETTA

Complaint Statistics

Top Reported Components

EPA Fuel Economy, 2004 VOLKSWAGEN JETTA

Technical Service Bulletins, 2004 VOLKSWAGEN JETTA

Most Affected Components

NHTSA Safety Investigations, VOLKSWAGEN JETTA

VOLKSWAGEN JETTA - All Years Overview

VOLKSWAGEN JETTA - Year by Year

Other VOLKSWAGEN Models