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NHTSA Campaign 20V716000

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

Issued by Volkswagen Group of America, Inc. · Reported Nov 18, 2020 · 32,048 vehicles affected

What's wrong

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas Cross Sport, Tiguan LWB, Jetta NF, Jetta GLI, Golf GTI, Atlas FL and Arteon vehicles. The rear view camera could malfunction during an ignition cycle, leading to a black screen or infotainment system freeze. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A black or frozen rear view image reduces the driver's visibility when reversing, increasing the risk of a crash.

Remedy

Volkswagen will notify owners, and dealers will update the infotainment system software, free of charge. The recall began December 11, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91BB/91BC.

Vehicles affected by this recall

Make Model Year Units
VOLKSWAGEN ARTEON 2021 32,048
VOLKSWAGEN ATLAS 2021 32,048
VOLKSWAGEN ATLAS CROSS SPORT 2021 32,048
VOLKSWAGEN GOLF 2021 32,048
VOLKSWAGEN JETTA 2021 32,048
VOLKSWAGEN TIGUAN 2021 32,048

Source: NHTSA Campaign 20V716000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.