2002 VOLKSWAGEN JETTA
7 recalls, 885 complaints - 337 TSBs
14E007000 Mar 7, 2014
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/s... Read more
Consequence
A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.
Remedy
Gates will notify owners, and dealers will replace the water pump, free of charge. The recall began during May 2014. Owners may contact The Gates Corporation at 1-303-744-1911.
07E023000 Mar 29, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Defect Description
CERTAIN CARDONE MASTER CYLINDERS WITH PART NUMBERS 10-2925, 10-2987, 10-2987MZA, 10-3083, 11-3015, 11-3042, 11-3044, 11-3045, 11-3047, 11-3064, AND 11-3156, AND WITH DATE CODES LOWER THAN DCA7078 SOLD AS REPLACEMENT EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE SEAL ON MASTER CYLINDER CAN FAI... Read more
Consequence
LOSS OF BRAKE FLUID CAN RESULT IN POOR BRAKING PERFORMANCE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy
CARDONE WILL NOTIFY OWNERS AND OFFER TO REPURCHASE ANY DEFECTIVE MASTER CYLINDERS. THE RECALL BEGAN DURING APRIL 2007. OWNERS CAN CONTACT CARDONE AT 1-800-777-4780.
07V063000 Feb 20, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Defect Description
ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.
Consequence
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON APRIL 27, 2007, AND WILL BE CONDUCTED IN SEVERAL STAGGERED MAILINGS THROUGH SEPTEMBER 21, 2007. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR... Read more
06V183000 May 24, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Defect Description
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.
Consequence
THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.
Remedy
DEALERS WILL INSTALL THE NEWLY DESIGNED BRAKE LIGHT SWITCH FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 27, 2006. VEHICLES WITHIN THE MAKE, MODEL, AND MODEL YEAR OF THIS POPULATION MAY BE INVOLVED IN EITHER THIS RECALL OR 06V-183, BUT NOT BOTH. THE REMEDY IS THE SAME FOR EACH RECALL. VOLKSWAGEN ... Read more
04V584000 Dec 16, 2004
EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH
Defect Description
ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.
Consequence
THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.
Remedy
DEALERS WILL REPLACE THE HAZARD FLASHER SWITCH/RELAY KIT. THE RECALL BEGAN ON MARCH 31, 2005. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
04V096000 Feb 20, 2004
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Defect Description
ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.
Consequence
IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.
Remedy
THIS RECALL HAS BEEN SUPERCEDED BY 06V-183. OWNERS WHO HAVE HAD A REMEDY PERFORMED UNDER THIS RECALL SHOULD RETURN TO THEIR DEALER FOR THE REDESIGNED REMEDY. OWNERS SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
02V031000 Jan 31, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Defect Description
ON SOME PASSENGER VEHICLES, SHORT CIRCUITS CAN OCCUR WITHIN THE ELECTRONIC CONTROL UNIT OF THE ANTI-LOCK BRAKING SYSTEM (ABS).
Consequence
THIS CAN RESULT IN A FIRE.
Remedy
DEALERS WILL REPLACE THE ABS CONTROL UNIT. OWNER NOTIFICATION BEGAN MARCH 8, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT VOLKSWAGEN AT 1-800-822-8987.
Complaint Statistics
885 total complaints
41 crashes 81 fires 83 injuries 10 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER | 86 |
| AIR BAGS:SIDE/WINDOW | 63 |
| ELECTRICAL SYSTEM:IGNITION | 61 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 56 |
| ELECTRICAL SYSTEM | 52 |
| ENGINE AND ENGINE COOLING | 41 |
| AIR BAGS | 34 |
| VISIBILITY:POWER WINDOW DEVICES AND CONTROLS | 33 |
| ENGINE AND ENGINE COOLING:ENGINE | 31 |
| EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH | 28 |
ELECTRICAL SYSTEM
Jan 18, 2023
Incident date: Jan 16, 2023
Faulty door wiring harness leading driver side blinkers to stop working, windows randomly rolling down, rear collision detector errors, engine start/stop errors.
POWER TRAIN
Sep 26, 2018
Incident date: Sep 16, 2018
WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJAR" LIGHT STAYS ON ALTHOUGH ALL DOORS HAVE BEEN OPENED AND CLOSED. WHILE STATIONARY, THE VEHICLE BRAKE LIGHT IS NOT WORKING. WHILE STATIONARY AND IN MOTION, THE VEHICLE'S CHECK ENGINE ... Read more
UNKNOWN OR OTHER
Sep 26, 2018
Incident date: Sep 16, 2018
WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJAR" LIGHT STAYS ON ALTHOUGH ALL DOORS HAVE BEEN OPENED AND CLOSED. WHILE STATIONARY, THE VEHICLE BRAKE LIGHT IS NOT WORKING. WHILE STATIONARY AND IN MOTION, THE VEHICLE'S CHECK ENGINE ... Read more
ELECTRICAL SYSTEM
Sep 26, 2018
Incident date: Sep 16, 2018
WHILE THE VEHICLE IS IN MOTION, IT "JERKS" OR MAKES A SHAKING MOVEMENT. WHILE THE VEHICLE IS IN MOTION, THE "DOOR AJAR" LIGHT STAYS ON ALTHOUGH ALL DOORS HAVE BEEN OPENED AND CLOSED. WHILE STATIONARY, THE VEHICLE BRAKE LIGHT IS NOT WORKING. WHILE STATIONARY AND IN MOTION, THE VEHICLE'S CHECK ENGINE ... Read more
FUEL/PROPULSION SYSTEM
Jun 5, 2018
Incident date: Mar 30, 2017
WHILE MAINTAINING SPEED AT OR ABOVE 40 MPH AND WITH 1/4 TANK OR LESS OF FUEL REMAINING, MY JETTA WILL CONSISTENTLY STALL OUT AND TURN OFF FROM FUEL STARVATION. THIS HAS HAPPENED TO ME BETWEEN 40 AND 80 MPH SEVERAL TIMES, BOTH IN THE CITY AND ON THE HIGHWAY. I HAVE REPLACED THE CRANKSHAFT POSITION S... Read more
ELECTRICAL SYSTEM
Sep 30, 2017
Incident date: Aug 8, 2017
KNOWN MELTING FUSE BOX ON TOP OF BATTERY. FROM SCHEMATICS, APPEARS S180 FUSE (COOLANT FAN) AS PREDOMINANT POINT OF FAILURE. ISSUE HAS BEEN REPORTED (VIA WEB) ACROSS NUMEROUS MODELS AND YEARS. CALLED VW FOR FIX; AS TECHS APPEAR VOID OF A GENERAL CONSENSUS TO PROBLEM/FIX. UNFORTUNATELY, VW REF... Read more
AIR BAGS
Sep 14, 2017
Incident date: Sep 5, 2017
SIMPLY WANTED TO LET YOU KNOW THAT MY DAUGHTER REAR ENDED ANOTHER CAR AT 40MPH AND COMPLETELY CRUNCHED IN HER FRONT END (CAR IS TOTALED), BUT THE AIRBAGS DID NOT DEPLOY. WE DIDN'T THINK ANYTHING OF IT UNTIL THE STATE FARM AGENT MENTIONED THAT SHE HAD AIRBAGS ON THE CAR.
Crash
POWER TRAIN
May 9, 2017
Incident date: Apr 10, 2017
THE SHIFTER FIRST LOCKED UP IN HEAVY TRAFFIC, THEN LATER CAME COMPLETELY LOOSE IN TRAFFIC. THE VW PARTS DEPARTMENTS SAID THIS PROBLEM HAS HAPPENED SO MUCH THAT NO ONE WITHIN 200 MILES HAD THE PARTS IN STOCK AS THEY WERE SOLD OUT. VW REFUSED TO COOPERATE WITH THE BETTER BUSINESS BUREAU IN RESOLUTION... Read more
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Feb 17, 2017
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT WAS GETTING AN ALLERGIC REACTION FROM THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THERE WAS AN ODOR EMITTING FROM THE VEHICLE, WHICH CAUSED THE REACTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MA... Read more
UNKNOWN OR OTHER
Feb 17, 2017
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT WAS GETTING AN ALLERGIC REACTION FROM THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THERE WAS AN ODOR EMITTING FROM THE VEHICLE, WHICH CAUSED THE REACTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MA... Read more
FUEL/PROPULSION SYSTEM
Feb 17, 2017
Incident date: Sep 1, 2016
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT WAS GETTING AN ALLERGIC REACTION FROM THE INTERIOR OF THE VEHICLE. THE CONTACT STATED THERE WAS AN ODOR EMITTING FROM THE VEHICLE, WHICH CAUSED THE REACTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE MA... Read more
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Dec 19, 2016
Incident date: Dec 18, 2016
TL* THE CONTACT OWNS A 2002 VOLKWAGEN JETTA. WHILE OPERATING THE VEHICLE WITH THE FRONT SEAT WARMERS ACTIVATED, THE FRONT PASSENGER WAS BURNED WHEN THE SEAT WARMER MALFUNCTIONED. MEDICAL ATTENTION WAS NOT NEEDED. THE FAILURE BURNED A HOLE THROUGH THE FRONT PASSENGER SEAT. THE CAUSE OF THE FAILURE WA... Read more
Fire
1 injured
ENGINE AND ENGINE COOLING
Sep 21, 2016
Incident date: Sep 19, 2016
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR CENTER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE INDEPENDENT DEALER WHO SOLD THE CONTACT THE VEHICLE DID NOT VERIFY IF THE VEHICLE WAS IN... Read more
ENGINE
Sep 21, 2016
Incident date: Sep 19, 2016
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A REPAIR CENTER, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE INDEPENDENT DEALER WHO SOLD THE CONTACT THE VEHICLE DID NOT VERIFY IF THE VEHICLE WAS IN... Read more
AIR BAGS
Jun 10, 2016
Incident date: Jun 8, 2016
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING AT ANY SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG MODULE WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS ... Read more
WHEELS
Jun 2, 2016
Incident date: Jun 4, 2014
WATER PUMP REPLACED, TIRES ALWAYS HAVE ISSUES BECAUSE OF THE RIM DESIGN, CODE ERRORS, REAR RODS REPLACED, MUFFLER, MISFIRING, RADIATOR ECT.
SUSPENSION
Jun 2, 2016
Incident date: Jun 4, 2014
WATER PUMP REPLACED, TIRES ALWAYS HAVE ISSUES BECAUSE OF THE RIM DESIGN, CODE ERRORS, REAR RODS REPLACED, MUFFLER, MISFIRING, RADIATOR ECT.
FUEL/PROPULSION SYSTEM
Jun 2, 2016
Incident date: Jun 4, 2014
WATER PUMP REPLACED, TIRES ALWAYS HAVE ISSUES BECAUSE OF THE RIM DESIGN, CODE ERRORS, REAR RODS REPLACED, MUFFLER, MISFIRING, RADIATOR ECT.
STRUCTURE:BODY
Apr 5, 2016
Incident date: Apr 1, 2016
TL* THE CONTACT OWNED A 2002 VOLKSWAGEN JETTA. WHILE ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE WARNING LIGHT WAS ILLUMINATED AND THE WINDOWS WERE STEAMING. IN ADDITION, THE DASHBOARD WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT AND A POLICE REPORT WERE FILED. ... Read more
Fire
1 injured
ELECTRICAL SYSTEM
Apr 5, 2016
Incident date: Apr 1, 2016
TL* THE CONTACT OWNED A 2002 VOLKSWAGEN JETTA. WHILE ENTERING THE VEHICLE, THE CONTACT NOTICED THAT THE BRAKE WARNING LIGHT WAS ILLUMINATED AND THE WINDOWS WERE STEAMING. IN ADDITION, THE DASHBOARD WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A FIRE REPORT AND A POLICE REPORT WERE FILED. ... Read more
Fire
1 injured
ENGINE
Jan 21, 2016
Incident date: Jan 20, 2016
THE CAR WILL SHUT DOWN WHILE DECELERATING(EX..COMING TO A STOP SIGN OR LIGHT)THE ENGINE JUST STOPS AND THE GENERATOR LIGHT COMES ON.I CAN START IT UP AGAIN RIGHT AWAY.IT IS VERY DANGEROUS AND I FEEL LIKE I MAY GET REAR-ENDED I HAVE READ ONLINE THREADS THAT OTHER PEOPLE HAVE THE SAME PROBLEM AND THE... Read more
ENGINE
Nov 24, 2015
Incident date: Nov 24, 2015
OIL LIGHT IS BLINKING, I WAS TOLD BY SEVERAL MECHANICS THAT JETTAS AS WELL AS VOLKSWAGENS IN GENERAL ARE KNOWN FOR HAVING TERRIBLE SLUDGE ISSUES. I TOOK THE CAR TO THE DEALERSHIP, THEY CHARGED ME OVER $150 TO DIAGNOSE MY CAR, AFTER DIAGNOSING IT THEY SAID THAT THE ENGINE NEEDS NEW OIL BEARINGS DUE T... Read more
AIR BAGS
Nov 24, 2015
Incident date: Nov 24, 2015
OIL LIGHT IS BLINKING, I WAS TOLD BY SEVERAL MECHANICS THAT JETTAS AS WELL AS VOLKSWAGENS IN GENERAL ARE KNOWN FOR HAVING TERRIBLE SLUDGE ISSUES. I TOOK THE CAR TO THE DEALERSHIP, THEY CHARGED ME OVER $150 TO DIAGNOSE MY CAR, AFTER DIAGNOSING IT THEY SAID THAT THE ENGINE NEEDS NEW OIL BEARINGS DUE T... Read more
SEATS
Oct 7, 2015
Incident date: Oct 6, 2015
WHILE DRIVING OUR JETTA AT APPROXIMATELY 30 MPH THE DRIVERS SIDE CURTAIN AIRBAG AND SIDE SEAT AIRBAG SPONTANEOUSLY DEPLOYED. THERE WAS NO IMPACT. THERE WAS NO POTHOLE. IT WAS THE ONLY CAR ON THE ROAD. GOING STRAIGHT.
AIR BAGS
Oct 7, 2015
Incident date: Oct 6, 2015
WHILE DRIVING OUR JETTA AT APPROXIMATELY 30 MPH THE DRIVERS SIDE CURTAIN AIRBAG AND SIDE SEAT AIRBAG SPONTANEOUSLY DEPLOYED. THERE WAS NO IMPACT. THERE WAS NO POTHOLE. IT WAS THE ONLY CAR ON THE ROAD. GOING STRAIGHT.
FUEL/PROPULSION SYSTEM
Oct 6, 2015
Incident date: Apr 7, 2015
ENGINE SHUTS DOWN WHEN THE FUEL TANK IS AT OR BELOW A 1/4 TANK OF FUEL WHILE DRIVING... THERE IS A LOSS OF STEERING AND BRAKING RENDERING IT UNSAFE TO DRIVE. HERE IS A ONLINE DISCUSSION OF OTHERS HAVING THE SAME PROBLEM... HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?4971876-CAR-STALLING-WHILE-AT... Read more
ELECTRICAL SYSTEM
Sep 3, 2015
Incident date: Aug 10, 2015
TL* THE CONTACT OWNED A 2002 VOLKSWAGEN JETTA. WHILE DRIVING AT APPROXIMATELY 35 MPH, THERE WAS SMOKE AND FIRE UNDERNEATH THE GLOVE COMPARTMENT BOX. THE CONTACT EXITED THE VEHICLE WITH THE CHILD BEFORE THE VEHICLE BECAME ENGULFED IN FLAMES. THE FIRE DEPARTMENT FILED A FIRE REPORT AND EXTINGUISHED TH... Read more
Fire
ELECTRICAL SYSTEM
Jun 28, 2015
Incident date: May 27, 2014
WHILE REACHING HOME, I SAW SMOKE COMING OUT OF ENGINE, SMELL OF HEATED PLASTIC, AND THE ALTERNATOR WARNING LITE ON. SWITCHED OFF THE CAR AND OPENED THE HOOD. NOTED THAT THE SMOKE AND SMELL WAS COMING FROM THE PLASTIC FUSE BOX THAT IS ON THE TOP OF THE BATTERY AND THAT THE FUSE BOX COVER HAD BURNT... Read more
Fire
SEATS
Mar 16, 2015
Incident date: Mar 12, 2015
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. WHILE DRIVING 60 MPH, SMOKE STARTED TO EMIT FROM THE FRONT PASSENGER SEAT. THE FRONT PASSENGER WAS NOT INJURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILUR... Read more
Fire
SERVICE BRAKES
Jan 17, 2015
Incident date: Jan 16, 2015
I WAS DRIVING MY CAR WHEN ALL OF A SUDDEN MY CHECK ENGINE LIGHT CAME ON AND WAS FLASHING AND MY BATTERY LIGHT CAME ON. I WAS ABOUT TO SWITCH LANES TO PULL OVER AND I LOST POWER, BRAKES, AND STEERING. I JUST MADE IT INTO A PARKING LOT ABOUT FIVE FEET FROM A BUILDING WHEN MY CAR ALL OF A SUDDEN STARTE... Read more
Fire
EXTERIOR LIGHTING
Nov 24, 2014
Incident date: Oct 1, 2014
FIRST INTERMITTENT AND THEN INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.. *TR
ELECTRICAL SYSTEM
Nov 24, 2014
Incident date: Oct 1, 2014
FIRST INTERMITTENT AND THEN INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.. *TR
ELECTRICAL SYSTEM
Nov 24, 2014
Incident date: Oct 1, 2014
THIS IS A FOLLOWUP ON MY NHTSA COMPLAINT WITH ODI 10660489. I WOULD LIKE TO BRING TO YOUR ATTENTION THE NHTSA CAMPAIGN ID NUMBER 04V584000 WHICH PRECISELY DESCRIBES THE SAME PROBLEM I HAVE ENCOUNTERED WITH MY JETTA. PLEASE NOTE THAT MY JETTA IS ALSO A 2002 MODEL AS NOTED IN THE ABOVE CAMPAIGN. *TR
EXTERIOR LIGHTING
Nov 24, 2014
Incident date: Oct 2, 2014
TL* THE CONTACT OWNS A 2002 VOLKSWAGEN JETTA. THE CONTACT STATED THE SIGNAL AND HAZARD FLASHERS WERE INOPERABLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,500.
EXTERIOR LIGHTING
Nov 24, 2014
Incident date: Oct 1, 2014
THIS IS A FOLLOWUP ON MY NHTSA COMPLAINT WITH ODI 10660489. I WOULD LIKE TO BRING TO YOUR ATTENTION THE NHTSA CAMPAIGN ID NUMBER 04V584000 WHICH PRECISELY DESCRIBES THE SAME PROBLEM I HAVE ENCOUNTERED WITH MY JETTA. PLEASE NOTE THAT MY JETTA IS ALSO A 2002 MODEL AS NOTED IN THE ABOVE CAMPAIGN. *TR
ELECTRICAL SYSTEM
Oct 27, 2014
Incident date: Jul 4, 2013
FAULTY FUSE PANEL IN ENGINE COMPARTMENT (THE ONE SITUATED ON TOP OF THE BATTERY, NOT THE PANEL IN THE CABIN). *TR
ELECTRICAL SYSTEM
Oct 27, 2014
Incident date: Oct 25, 2014
FAULTY FUSE PANEL IN ENGINE COMPARTMENT (THE ONE SITUATED ON TOP OF THE BATTERY, NOT THE PANEL IN THE CABIN). *TR
ENGINE
Sep 23, 2014
Incident date: Sep 23, 2014
JUST CHECKING MY VIN TO COMPARE MY OWN RESEARCH WITH MY IMMOBILIZED VEHICLE TO THE RESULTS I RECEIVE FROM THIS SITE BECAUSE I'M NOT SURE WHO CAN OR IS WILLING TO HELP ME ANSWER MY QUESTIONS OTHER THAN THE ACTUAL PERSON IN CHARGE AT THE SPECIFIC DEPARTMENT OF A COMPANY THAT I HAVE QUESTIONS WITH. *T... Read more
UNKNOWN OR OTHER
Sep 23, 2014
Incident date: Sep 23, 2014
JUST CHECKING MY VIN TO COMPARE MY OWN RESEARCH WITH MY IMMOBILIZED VEHICLE TO THE RESULTS I RECEIVE FROM THIS SITE BECAUSE I'M NOT SURE WHO CAN OR IS WILLING TO HELP ME ANSWER MY QUESTIONS OTHER THAN THE ACTUAL PERSON IN CHARGE AT THE SPECIFIC DEPARTMENT OF A COMPANY THAT I HAVE QUESTIONS WITH. *T... Read more
ELECTRICAL SYSTEM
Sep 19, 2014
Incident date: Jun 26, 2009
I PURCHASED A CERTIFIED USED VEHICLE IN 2006 FROM A VOLKSWAGEN DEALER IN VIRGINIA (VOLKSWAGEN OF DULLES). TWO MONTHS AFTER THE VEHICLE PURCHASE, WE NOTICED THE CAR ELECTRICAL SYSTEM SHUT DOWN WHILE APPROACHING A STOP SIGN IN RESTON, VA. THE LOCAL DEALER ATTRIBUTED IT TO A FUEL SYSTEM PROBLEM AND C... Read more
ENGINE
Sep 19, 2014
Incident date: Jun 26, 2009
I PURCHASED A CERTIFIED USED VEHICLE IN 2006 FROM A VOLKSWAGEN DEALER IN VIRGINIA (VOLKSWAGEN OF DULLES). TWO MONTHS AFTER THE VEHICLE PURCHASE, WE NOTICED THE CAR ELECTRICAL SYSTEM SHUT DOWN WHILE APPROACHING A STOP SIGN IN RESTON, VA. THE LOCAL DEALER ATTRIBUTED IT TO A FUEL SYSTEM PROBLEM AND C... Read more
AIR BAGS
Sep 19, 2014
Incident date: Jun 26, 2009
I PURCHASED A CERTIFIED USED VEHICLE IN 2006 FROM A VOLKSWAGEN DEALER IN VIRGINIA (VOLKSWAGEN OF DULLES). TWO MONTHS AFTER THE VEHICLE PURCHASE, WE NOTICED THE CAR ELECTRICAL SYSTEM SHUT DOWN WHILE APPROACHING A STOP SIGN IN RESTON, VA. THE LOCAL DEALER ATTRIBUTED IT TO A FUEL SYSTEM PROBLEM AND C... Read more
FUEL/PROPULSION SYSTEM
Aug 15, 2014
Incident date: Aug 6, 2014
WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 70MPH WITH A QUARTER TANK OF GAS, MY 2002 JETTA GLX DISPLAYED THE BATTERY LIGHT AND THEN STALLED AT FULL SPEED. THE CAR SLOWED, THE STEERING AND GAS PEDAL WERE STIFF AND I HAD TO PULL TO THE SHOULDER AND CALL FOR A TOW TRUCK. I HAD THE CRANK POSITION SEN... Read more
VEHICLE SPEED CONTROL
Aug 15, 2014
Incident date: Aug 6, 2014
WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 70MPH WITH A QUARTER TANK OF GAS, MY 2002 JETTA GLX DISPLAYED THE BATTERY LIGHT AND THEN STALLED AT FULL SPEED. THE CAR SLOWED, THE STEERING AND GAS PEDAL WERE STIFF AND I HAD TO PULL TO THE SHOULDER AND CALL FOR A TOW TRUCK. I HAD THE CRANK POSITION SEN... Read more
ELECTRICAL SYSTEM
Aug 15, 2014
Incident date: Aug 6, 2014
WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 70MPH WITH A QUARTER TANK OF GAS, MY 2002 JETTA GLX DISPLAYED THE BATTERY LIGHT AND THEN STALLED AT FULL SPEED. THE CAR SLOWED, THE STEERING AND GAS PEDAL WERE STIFF AND I HAD TO PULL TO THE SHOULDER AND CALL FOR A TOW TRUCK. I HAD THE CRANK POSITION SEN... Read more
VEHICLE SPEED CONTROL
Jul 18, 2014
Incident date: May 19, 2014
THE CAR TAKES 15 MINUTES TO HEAT UP TO 190, OTHERWISE THE CAR WON'T DRIVE FORWARD IN PROPER GEAR WITHOUT JERKING. IT DRIVES LIKE IT IS A STICK SHIFT INSTEAD OF AN AUTOMATIC CHANGING GEAR ON IT'S OWN. THE CAR STOPS WITHOUT ME PRESSING THE BRAKES AND SOMETIMES JUST TURNS OFF UNEXPECTEDLY. IT SMELLS LI... Read more
ENGINE AND ENGINE COOLING
Jul 18, 2014
Incident date: May 19, 2014
THE CAR TAKES 15 MINUTES TO HEAT UP TO 190, OTHERWISE THE CAR WON'T DRIVE FORWARD IN PROPER GEAR WITHOUT JERKING. IT DRIVES LIKE IT IS A STICK SHIFT INSTEAD OF AN AUTOMATIC CHANGING GEAR ON IT'S OWN. THE CAR STOPS WITHOUT ME PRESSING THE BRAKES AND SOMETIMES JUST TURNS OFF UNEXPECTEDLY. IT SMELLS LI... Read more
ELECTRICAL SYSTEM
Jul 18, 2014
Incident date: May 19, 2014
THE CAR TAKES 15 MINUTES TO HEAT UP TO 190, OTHERWISE THE CAR WON'T DRIVE FORWARD IN PROPER GEAR WITHOUT JERKING. IT DRIVES LIKE IT IS A STICK SHIFT INSTEAD OF AN AUTOMATIC CHANGING GEAR ON IT'S OWN. THE CAR STOPS WITHOUT ME PRESSING THE BRAKES AND SOMETIMES JUST TURNS OFF UNEXPECTEDLY. IT SMELLS LI... Read more
AIR BAGS
Jul 11, 2014
Incident date: Jul 7, 2014
STOPPED AT A LIGHT, WHEN THE DRIVER SIDE SEAT AIRBAG DEPLOYED. SUBSEQUENTLY PUT ON FLASHERS, AND PULLED OVER TO A CURB. PASSENGER SIDE SEAT AIRBAG THEN DEPLOYED (APPROXIMATELY 1 MINUTE LATER AFTER THE FIRST). SEAT AIRBAG DEPLOYMENT RESULTED IN ABRASIONS ON DRIVER AND PASSENGER. CHECKED THE EXTERIOR ... Read more
2 injured
VISIBILITY
Jul 3, 2014
Incident date: Jun 30, 2014
PAX FRONT WINDOW FELL INTO THE DOOR. DUE TO CHEAP, PLASTIC WINDOW CLIPS THAT FAILED. REPLACEMENT CLIPS ARE NOW CHEAP POT METAL WINDOW CLIPS. *TR
Showing 50 of 885 complaints.
EPA Fuel Economy, 2002 VOLKSWAGEN JETTA
| Trim / Engine | City MPG | Highway MPG | Combined MPG | Fuel Type | Annual Fuel Cost |
|---|---|---|---|---|---|
| 2.8L 6-cyl, Automatic 5-spd (Front-Wheel Drive) | 19.0 | 28.0 | 22.0 | Regular | $2,850 |
| 2.8L 6-cyl, Manual 6-spd (Front-Wheel Drive) | 19.0 | 27.0 | 22.0 | Regular | $2,850 |
| 1.8L 4-cyl, Manual 5-spd (Front-Wheel Drive) | 21.0 | 29.0 | 24.0 | Premium | $3,200 |
| 1.8L 4-cyl, Automatic (S5) (Front-Wheel Drive) | 19.0 | 27.0 | 22.0 | Premium | $3,500 |
| 1.9L 4-cyl, Automatic 4-spd (Front-Wheel Drive) | 29.0 | 40.0 | 33.0 | Diesel | $2,350 |
| 1.9L 4-cyl, Manual 5-spd (Front-Wheel Drive) | 35.0 | 44.0 | 38.0 | Diesel | $2,050 |
| 2.0L 4-cyl, Automatic 4-spd (Front-Wheel Drive) | 20.0 | 27.0 | 23.0 | Regular | $2,700 |
| 2.0L 4-cyl, Manual 5-spd (Front-Wheel Drive) | 21.0 | 28.0 | 24.0 | Regular | $2,600 |
| 2.8L 6-cyl, Automatic 4-spd (Front-Wheel Drive) | 17.0 | 24.0 | 19.0 | Regular | $3,300 |
| 2.8L 6-cyl, Manual 5-spd (Front-Wheel Drive) | 17.0 | 26.0 | 20.0 | Regular | $3,100 |
CO2 Emissions: -1.0 g/mile (Compact Cars)
Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.
Technical Service Bulletins, 2002 VOLKSWAGEN JETTA
337 manufacturer communications from 211 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 40 |
| 110000 ELECTRICAL SYSTEM | 29 |
| 350000 EQUIPMENT | 28 |
| 060000 ENGINE AND ENGINE COOLING | 18 |
| 060000 ENGINE (PWS) | 14 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 14 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 13 |
| 160000 STRUCTURE | 11 |
V171901201285565
Aug 21, 2023
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
V171901201285562
May 30, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
V171901201285560
Apr 24, 2023
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
V941901201152119
Dec 12, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2023.
V271901201189422
Dec 6, 2022
110000 ELECTRICAL SYSTEM
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
A002155201173212
Dec 15, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
This bulletin contains general instructions for software updates.
V871806201994714
May 12, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Tool number added to table. Removal of Behr Flush Kit. VAS 6337/1A
V941901201152115
Apr 21, 2020
353000 EQUIPMENT:ELECTRICAL
Updated to include additional models and model year applicability.
SM 102-2019
Oct 31, 2019
980000 UNKNOWN OR OTHER
The part number listed in the document is to be returned if it meets the criteria provided.
SM 80-2019
Oct 1, 2019
980000 UNKNOWN OR OTHER
Parts are currently blocked from sale at this time.
V011812_2014603
Jul 29, 2019
110000 ELECTRICAL SYSTEM
Update vehicle metadata to include pull ahead models. Also includes R32 2002-2007 and 2002-2006 Jetta Wagon.
V871812-2005566
Jun 12, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Update vehicle metadata.
V871812-2005566
Jun 12, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
Update vehicle metadata.
SM 33-2019
Mar 27, 2019
350000 EQUIPMENT
The part number listed in the document is to be returned if it meets the criteria provided.
TT 91 19 01
Mar 22, 2019
110000 ELECTRICAL SYSTEM
Alternative method for radio code retrieval.
TT 91 19 01
Mar 22, 2019
350000 EQUIPMENT
Alternative method for radio code retrieval.
V171901-2012855
Mar 12, 2019
060000 ENGINE (PWS)
Engine Oils Which Meet Volkswagen Oil Quality Standards
Gasoline Engine
Feb 27, 2019
060000 ENGINE AND ENGINE COOLING
Gasoline Engine Misfire Diagnosis document
V271901-2011894
Feb 19, 2019
110000 ELECTRICAL SYSTEM
Battery Testing and Charging instruction. Updated to include model year 2019 applicability.
V941901-2011521
Feb 18, 2019
120000 EXTERIOR LIGHTING
Condensation and or water droplets visible on inside of exterior light lenses. TB updated to include model year 2019 applicability.
V871812-2005566
Nov 13, 2018
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Update vehicle metadata.
TT 10 12 01
Sep 28, 2018
060000 ENGINE (PWS)
Engine replacement tip
V871809-2005566
Aug 20, 2018
350000 EQUIPMENT
To include an additional model year applicability.
V871809-2005566
Aug 20, 2018
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
To include an additional model year applicability.
V011812-2014603
Aug 13, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
Update content and include additional models and model year applicability.
A971861 2013504-
Jun 6, 2018
110000 ELECTRICAL SYSTEM
This information bulletin contains instructions for checking the pins/terminals for contacts and nano contacts.
TT001703
Nov 10, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
Tip for Scan tool concerns that may occur duing a test plan
TT 961011
Sep 19, 2017
353000 EQUIPMENT:ELECTRICAL
Update to model year applicability.
TT 961011
Sep 19, 2017
110000 ELECTRICAL SYSTEM
Update to model year applicability.
TT 271002
Sep 14, 2017
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Updated to include model year 2014 thru 2018 applicability.
TT 271002
Sep 14, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Updated to include model year 2014 thru 2018 applicability.
TT 200901
Aug 18, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update to existing tip for fuel quality checking.
V171701 2012855
Jul 5, 2017
060000 ENGINE AND ENGINE COOLING
17 17 01 July 5, 2017 2012855 Supersedes Technical Bulletin 17-16-02 (V171602) dated April 29, 2016 due to updated oil standards lists to current specifications. Engine Oils Which Meet Volkswagen Oil Quality Standards
SM 44-2017 EN
Jun 28, 2017
350000 EQUIPMENT
This special notice is to inform dealers to return all part numbers listed in the document and order the superseded part numbers going forward.
VHW-17-11
Jun 22, 2017
350000 EQUIPMENT
VAS 6154 Replacement Part Setup Guide
Quick Reference
Mar 13, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
1-2017 Update
Feb 1, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This communication is to update our ProFi dealers of the current status of the latest inbound and outbound ProFi requests.
V691601 2010479
Oct 31, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2017.
TT 00-16-02
Oct 28, 2016
350000 EQUIPMENT
Reminder for dealers to reference the repair manual and replace all necessary fasteners (bolts, nuts) that cannot be re-used
V871622 2019947
Oct 24, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Update to model year applicability.
V011615 2014815
Oct 20, 2016
060000 ENGINE (PWS)
Update to include additional model year applicability.
V871620 2005566
Oct 12, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model and model year applicability.
TT001601
Sep 23, 2016
350000 EQUIPMENT
Contacting the parts helpline
TT001601
Sep 23, 2016
160000 STRUCTURE
Contacting the parts helpline
TT 97-12-02
Sep 23, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Data Link connector pin assignment chart that is applicable to all models. Update model year applicability.
V551613_2039446
Jul 13, 2016
162000 STRUCTURE:BODY
TO UPDATE MODEL TABLE TO CLARIFY JETTA WAGON APPLICABILITY TO TB CONTENT.
V551612-2039446
Jun 9, 2016
162800 STRUCTURE:BODY:HOOD
Corrosion may be found on the folded edge of the hood. Supersedes TB V551603
V571605-2038887
Jun 9, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
To update Claim processing statement.
V531602-2040536
Jun 8, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
To update claim processing statement.
V551604-2038992
Jun 8, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
To update claim processing statement.
V551605-2038994
Jun 8, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
To update Claim process statement.
V501606_2011761
Jun 7, 2016
162200 STRUCTURE:BODY:BUMPERS
TO UPDATE CLAIM PROCESSING STATEMENT.
Ref. - Reflash U
May 20, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
Quick Reference Update Guide of the vehicles expected upgraded software level. The latest corresponding technical bulletins that address the issues, and concerns that have been had with the vehicles.
V501604 2014370
Mar 28, 2016
162000 STRUCTURE:BODY
Technical Bulletin about Paint Finish, Reducing Swirl Marks and Fine Scratches New vehicles (prior to Retail Delivery) with swirl marks and or fine scratches from polishing or cleaning. The document also have infromation about where to fi
TB551603
Feb 17, 2016
162800 STRUCTURE:BODY:HOOD
Corrosion on hood edge.
TB551603
Feb 17, 2016
180000 VEHICLE SPEED CONTROL
Corrosion on hood edge.
V551603 2039446
Feb 17, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
Document discusses Corrosion that may be found on the folded edge of the hood. The corrosion may be found on this edge anywhere around the hood. It discusses how to service it, and document that service. It discusses where to find what appl
Edition173
Feb 15, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Fuel Additive to Help Prevent Sporadic Misfire Faults
UpdateGuide
Feb 12, 2016
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Quick reference update guide.
Update 02122016
Feb 12, 2016
118000 ELECTRICAL SYSTEM:SOFTWARE
Quick Reference of vehicle concerns. Includes a list of Software versions and the technical bulletin numbers that referred to the concerns Updated
TB551602
Feb 8, 2016
353000 EQUIPMENT:ELECTRICAL
Corrosion on rear lid around license plate lights.
V551602 2038992
Feb 8, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
Document discusses Electrolytic corrosion around the license plate lights (opening/contact surface, inside and outside) because of water ingress via the seal of the license plate lights. Examples of how the issue service can be documented,
V011602 2014815
Feb 5, 2016
070000 FUEL SYSTEM, GASOLINE
Technical tips on what to do if improper gasoline has been added to the vehicle.
TB011602
Feb 5, 2016
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality.
TB501602
Feb 3, 2016
200000 WHEELS
Corrosion, Front fenders, at upper wheel opening.
V501602 2011761
Feb 3, 2016
162000 STRUCTURE:BODY
Document refers to Surface corrosion or corrosion perforation that can occur on various locations around the front wheel arch. It gives examples on where to check for repair coverage from warranties, fixing possible issues, and how to docu
V501602 2011761
Feb 3, 2016
200000 WHEELS
Document refers to Surface corrosion or corrosion perforation that can occur on various locations around the front wheel arch. It gives examples on where to check for repair coverage from warranties, fixing possible issues, and how to docu
V531601 2040536
Feb 1, 2016
162200 STRUCTURE:BODY:BUMPERS
The document refers to Corrosion being found where the rear bumper cover meets the quarter panel. It discusses how it can happen, and where to find warranty coverage to service the parts
TB531601
Feb 1, 2016
160000 STRUCTURE
Rear quarter panel corrosion.
Newsletter
Jan 25, 2016
350000 EQUIPMENT
Technical Bulletins.
Elsa Newsletter
Jan 25, 2016
200000 WHEELS
Summary of Technical Bulletin to include additional model and model year applicability. Corrosion, Front Fenders, at Upper Wheel Opening (U.S. Only)
Newsletter
Jan 25, 2016
160000 STRUCTURE
Technical Bulletins.
Airbag
Jan 22, 2016
140000 AIR BAGS
Airbag Issues.
V501601 2011761
Jan 19, 2016
200000 WHEELS
Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch. Also gives examples of how to calculate cost to repair or replace
2011761
Jan 19, 2016
200000 WHEELS
Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch.
V501601 2011761
Jan 19, 2016
162000 STRUCTURE:BODY
Information on areas Surface corrosion or corrosion perforation can occur on various locations around the front wheel arch. Also gives examples of how to calculate cost to repair or replace
V921502 2026253
Jul 22, 2015
130000 VISIBILITY
Technical Bulletin (Windshield Wipers Streak or Smear): Windshield or rear window is streaked, has a snakeskin appearance, or the surface feels rough. To avoid unnecessary replacement of wiper blades, the condition and cleanliness of the w
V571503 2038887
Jul 20, 2015
350000 EQUIPMENT
Technical Bulletin (Corrosion on the Fold of the Front Inner Door): Corrosion under the door fold in the area of the extra seal and the Poly Vinyl Chloride (PVC) foil. This document contains information on how to diagnose, and service this
V571503 2038887
Jul 20, 2015
160000 STRUCTURE
Technical Bulletin (Corrosion on the Fold of the Front Inner Door): Corrosion under the door fold in the area of the extra seal and the Poly Vinyl Chloride (PVC) foil. This document contains information on how to diagnose, and service this
V871506 2019947
Jul 7, 2015
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or compon
V871506 2019947
Jul 7, 2015
060000 ENGINE AND ENGINE COOLING
Technical Bulletin (Air Conditioning, Cleaning of the Refrigerant Circuit (U.S.Only)): In cases where an air conditioning system component (such as a compressor or other system component) has failed and debris from the compressor or compon
V871508 2005566
Jul 7, 2015
350000 EQUIPMENT
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first start
V871508 2005566
Jul 7, 2015
060000 ENGINE AND ENGINE COOLING
Technical Bulletin (HVAC, Unpleasant Odor): Unpleasant odor is coming from Heating and Ventilation system. Odor mainly occurs after vehicle has been sitting (unused) at least 5 hours and within 20 to 60 seconds after vehicle is first start
Elsa 6-29-15
Jun 29, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, technical bulletins, pending service solutions, tech tips, campaigns, updates, and suggestions.
Elsa 6-22-15
Jun 22, 2015
350000 EQUIPMENT
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech
Elsa 6-22-15
Jun 22, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This document contains the VW Elsa Newsletter that contains a general overview of wiring diagrams updates, ElsaPro infomedia icons grayed out, workshop equipment tool storage application, technical bulletins, pending service solutions, tech
V531502 2040536
May 21, 2015
160000 STRUCTURE
Technical Bulletin: Rear Quarter Panel Corrosion issues. This document has the Warranty documentation to inquire about coverage. It also has examples of instances calculating the services performed
V531502 2040536
May 21, 2015
350000 EQUIPMENT
Technical Bulletin: Rear Quarter Panel Corrosion issues. This document has the Warranty documentation to inquire about coverage. It also has examples of instances calculating the services performed
TT 64-14-02
May 8, 2015
110000 ELECTRICAL SYSTEM
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engin
TT 64-14-02
May 8, 2015
132000 VISIBILITY:GLASS, SIDE/REAR
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engin
TT 64-14-02
May 8, 2015
133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
Tech Tips (Heated Rear Window, One or More Lines Inoperative): To detect which line(s) is inoperative, utilize a volt meter to check for 0 V, which will be present after the open in the grid line. The check must be performed with the engin
V531501 2040536
Apr 29, 2015
350000 EQUIPMENT
Technical Bulletin: Rear Quarter Panel Corrosion issues. This document discusses causes, fault codes for servicing, and example claim forms for the servicing of the vehicle
V531501 2040536
Apr 29, 2015
160000 STRUCTURE
Technical Bulletin: Rear Quarter Panel Corrosion issues. This document discusses causes, fault codes for servicing, and example claim forms for the servicing of the vehicle
V641502 2039887
Apr 20, 2015
132000 VISIBILITY:GLASS, SIDE/REAR
Technical Bulletin (Rear Door Glass Inoperative): The rear glass cannot be opened / closed, the rear glass may slide down into the door, or the rear glass motor operates but the glass does not move. This document contains the fault codes,
V941501 2011521
Mar 27, 2015
120000 EXTERIOR LIGHTING
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document
V941501 2011521
Mar 27, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Technical Bulletin: Condensation and or water droplets becomming visible on inside of exterior light lenses issue is discussed in this document
V271503 2016076
Mar 12, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Technical Bulletin: Battery, Discharged, Diagnosis for Excessive Static Current Draw
V641501 2039887
Mar 2, 2015
162300 STRUCTURE:BODY:DOOR
Technical Bulletin (Rear Door Glass Inoperative issue diagnosis): The rear glass cannot be opened / closed, the rear glass may slide down into the door, or the rear glass motor operates but the glass does not move
V271501 2011894
Feb 16, 2015
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Technical Bulletin: Battery, Testing and Charging Using Midtronics VAS6161, MCR340V, InCharge 940, or GRX3000VAS Charger
V551501 2039446
Jan 28, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Technical Bulletin (Corrosion Hood Edge ): Document discusses diagnosis, and potential remedy of issue. The document also has example claim forms for repears. The diagnosis codes for checking warranty coverage for servicing the vehicle are
Showing 100 of 337 bulletins.
NHTSA Safety Investigations, VOLKSWAGEN JETTA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA04010
Opened: Mar 30, 2004 , Closed: Oct 21, 2004
DRIVER SIDE FRONT SEAT OVERHEATS
THIS INVESTIGATION CONCERNS THE ELECTRIC SEAT HEATER INSTALLED IN SOME MY 2002-2003 VOLKSWAGEN (VW) JETTA VEHICLES.CONSUMERS ALLEGE THAT THE SEAT HEATER MAY OVERHEAT, RESULTING IN BURN DAMAGE TO THE SEAT COVER AND TO THE DRIVER'S CLOTHING AND/OR SKIN.THIS EA ADDRESSES WHETHER SUCH FAILURES MAY POSE ... Read more
RQ03010
Opened: Dec 17, 2003 , Closed: Mar 1, 2004
BRAKE LIGHT SWITCH
THE NUMBER OF DUPLICATES BETWEEN ODI AND MANUFACTURER FAILURE REPORTS CANNOT BE DETERMINED DUE TO MISSING AND OR INACCURATE INFORMATION.THE INJURY NOTED ABOVE WAS MINOR.ON FEBRUARY 26, 2004, VOLKSWAGEN OF AMERICA, INC. (VW) SUBMITTED A DEFECT NOTIFICATION (PER 49CFR573) TO THE NATIONAL HIGHWAY TRAFF... Read more
PE03052
Opened: Nov 19, 2003 , Closed: Mar 30, 2004
DRIVER SEAT OVERHEATS/BURNS
THE SUBJECT VEHICLES ARE EQUIPPED WITH OPTIONAL ELECTRICALLY HEATED DRIVER AND FRONT PASSENGER SEATS.INFORMATION RECEIVED DURING PE03-052 DISCLOSED A SIGNIFICANT NUMBER OF INCIDENTS OF MALFUNCTIONING/OVERHEATING OF THE DRIVER SEAT HEATER IN THE SUBJECT VEHICLES.ADDITIONAL INCIDENTS MAY OCCUR DURING ... Read more
EA00028
Opened: Dec 28, 2000 , Closed: Jan 29, 2002
FUEL TANK PUNCTURE
EA00020
Opened: Aug 10, 2000 , Closed: Oct 9, 2002
LIGHT AND /WINDSHIELD WIPERS
There is no summary currently available
PE00006
Opened: Feb 2, 2000 , Closed: Aug 10, 2000
LIGHTS AND/OR WINDSHIELD WIPER OBSCURED
There is no summary currently available
PE99007
Opened: Jan 29, 1999 , Closed: Feb 8, 1999
PASSENGER COMPARTMENT FIRE
IN ITS LETTER DATED FEBRUARY 4, 1999, VOLKSWAGEN STATED THAT IT WILL RECALL APPROXIMATELY 23,600 REDESIGNED 1999 JETTA AND GOLF 4-DOOR VEHICLES, OF WHICH APPROXIMATELY 11,000 HAVE BEEN SOLD TO CUSTOMERS, TO CORRECT A DEFECT THATMAY CAUSE A FIRE IN THE PASSENGEER COMPARTMENT AFTER A VEHICLE COLLISION... Read more
PE94068
Opened: Sep 14, 1994 , Closed: Dec 30, 1994
REAR WHEEL SEPARATION
There is no summary currently available
DP92003
Opened: Mar 3, 1992 , Closed: Mar 23, 1992
DEFECTIVE HEATER CORES
DEFECTIVE HEATER CORES
PE91114
Opened: Aug 26, 1991 , Closed: Dec 9, 1991
HEATER CORE FAILURE
There is no summary currently available
PE91030
Opened: Jan 14, 1991 , Closed: May 31, 1991
UNSTABLE HIGH ENGINE IDLE
There is no summary currently available
PE91031
Opened: Jan 14, 1991 , Closed: Apr 29, 1991
ENGINE MOUNT FAILURE
There is no summary currently available
VOLKSWAGEN JETTA - All Years Overview
Complete safety history for the VOLKSWAGEN JETTA across all model years (1980, 2026).
229
Total Recalls
14,165
Total Complaints
12
Investigations
719
Reported Crashes
401
Reported Fires
18
Reported Deaths
VOLKSWAGEN JETTA - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 5 | View |
| 2025 | 2 | 27 | View |
| 2024 | 0 | 55 | View |
| 2023 | 0 | 64 | View |
| 2022 | 1 | 71 | View |
| 2021 | 4 | 96 | View |
| 2020 | 6 | 78 | View |
| 2019 | 11 | 783 | View |
| 2018 | 3 | 37 | View |
| 2017 | 7 | 247 | View |
| 2016 | 5 | 249 | View |
| 2015 | 8 | 284 | View |
| 2014 | 5 | 552 | View |
| 2013 | 6 | 737 | View |
| 2012 | 8 | 692 | View |
| 2011 | 10 | 880 | View |
| 2010 | 5 | 1,184 | View |
| 2009 | 7 | 1,275 | View |
| 2008 | 6 | 251 | View |
| 2007 | 6 | 280 | View |
| 2006 | 6 | 792 | View |
| 2005 | 7 | 354 | View |
| 2004 | 5 | 295 | View |
| 2003 | 4 | 553 | View |
| 2002 (current) | 7 | 885 | |
| 2001 | 7 | 862 | View |
| 2000 | 5 | 633 | View |
| 1999 | 7 | 488 | View |
| 1998 | 3 | 253 | View |
| 1997 | 2 | 213 | View |
| 1996 | 2 | 245 | View |
| 1995 | 6 | 338 | View |
| 1994 | 7 | 167 | View |
| 1993 | 6 | 22 | View |
| 1992 | 4 | 33 | View |
| 1991 | 7 | 38 | View |
| 1990 | 7 | 29 | View |
| 1989 | 5 | 28 | View |
| 1988 | 8 | 23 | View |
| 1987 | 4 | 21 | View |
| 1986 | 3 | 18 | View |
| 1985 | 4 | 18 | View |
| 1984 | 2 | 1 | View |
| 1983 | 2 | 0 | View |
| 1982 | 2 | 0 | View |
| 1981 | 4 | 0 | View |
| 1980 | 2 | 0 | View |