2016 MERCEDES-BENZ METRIS
13 recalls, 154 complaints - 62 TSBs
22V482000 Jul 7, 2022
TIRES
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loa... Read more
Consequence
An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Remedy
Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-82... Read more
22V099000 Feb 22, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
22V066000 Feb 8, 2022
SERVICE BRAKES, HYDRAULIC:FLUID
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Consequence
A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
21V055000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
19V715000 Oct 8, 2019
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Consequence
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Remedy
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbe... Read more
19V290000 Apr 10, 2019
STEERING
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Ve... Read more
Consequence
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is ... Read more
18V837000 Nov 29, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel p... Read more
Consequence
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
18V335000 May 22, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Consequence
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
17V595000 Sep 22, 2017
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Consequence
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-82... Read more
17V272000 Apr 21, 2017
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Consequence
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
17V244000 Apr 10, 2017
SEAT BELTS:PRETENSIONER
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.
Consequence
If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
Remedy
DVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-76... Read more
17V148000 Mar 7, 2017
LANE DEPARTURE: BLIND SPOT DETECTION
Defect Description
Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work... Read more
Consequence
If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
Remedy
DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. T... Read more
16V342000 May 24, 2016
POWER TRAIN:AXLE ASSEMBLY
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded.
Consequence
The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Complaint Statistics
154 total complaints
2 crashes 4 fires 5 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| FUEL/PROPULSION SYSTEM | 30 |
| VISIBILITY/WIPER | 23 |
| UNKNOWN OR OTHER | 18 |
| ENGINE | 11 |
| ELECTRICAL SYSTEM | 10 |
| STEERING | 9 |
| WHEELS | 7 |
| POWER TRAIN | 7 |
| SERVICE BRAKES | 6 |
| AIR BAGS | 3 |
TIRES
May 21, 2026
Incident date: May 21, 2026
The contact owns a 2016 Mercedes-Benz Metris. The contact received a notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the recall repairs were denied, and the contact was asked to take t... Read more
STEERING
Jan 3, 2026
Incident date: Jan 2, 2026
Steering sticking driving approximately 40 mph when on slight turns. Happens frequently and seems very unsafe. No warning, just happens.
EXTERIOR LIGHTING
Oct 24, 2025
Incident date: Oct 1, 2022
Automatic high beam function: Does not work properly, most road signs turn the high beams off, sometimes the high beams turn back on when another car is approaching. They don't activate at all until you speed reaches 45 mph. This is the same issue I experienced with my 2021 Ridgeline. The only di... Read more
ENGINE
Oct 24, 2025
Incident date: Oct 1, 2022
Severe oil consumption issue at 100k miles. Same issue seen on kia class action lawsuit for GDI engines. No leaks present, after 800 miles from oil change, no oil seen on dip stick.
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Oct 24, 2025
Incident date: Oct 1, 2022
Odometer Fraud. The contact purchased a 2018 Acura TLX. The contact stated that it was discovered that there was a mileage discrepancy. The vehicle was purchased on September 10th, 2025, as a dealer sale. At the time of purchase, the vehicle mileage was 76,410. At the time of registration, when the ... Read more
POWER TRAIN
Aug 21, 2025
Incident date: Aug 12, 2025
I purchased this vehicle in June 2025 and the gear selection lever is constant problems. It will never go into or go out of gear on the first attempt. This has caused some near accidents on two occassions as I backed out of a parking space trying to get in gear and proceed timely to avoid on-comin... Read more
UNKNOWN OR OTHER
Jun 27, 2025
Incident date: Apr 8, 2025
My MMI system is routinely shutting down. I cant use my garage opener, rear backup, warning collision effects and have to routinely reset while driving.
UNKNOWN OR OTHER
May 9, 2025
Incident date: Apr 25, 2025
Car has premature failure from the AC system. My system started to fail between 40-50k miles. Both the AC compressor and condenser failed causing metal pieces to be in the system. If not fixed, those metal shavings will cause failure in other electrical systems including the HV battery.
UNKNOWN OR OTHER
Apr 7, 2025
Incident date: May 1, 2024
Purchased used from Metro Ford on 12-31-2024 with 16,689 miles. Was out of town until March 1 so I did not insure or drive the car until March. I had only driven it a few times before the accident happened. At first I started noticing that the car did not respond immediately when the gas pedal w... Read more
Crash
4 injured
ELECTRICAL SYSTEM
Mar 12, 2025
Incident date: Mar 12, 2025
The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed... Read more
ENGINE AND ENGINE COOLING
Mar 12, 2025
Incident date: Mar 12, 2025
The contact owns a 2014 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed... Read more
UNKNOWN OR OTHER
Jan 14, 2025
Incident date: Jan 13, 2025
Store is selling dangerous and illegal Tesla steering wheel counterweight device . These are dangerous.This product is a device intended to interfere with vehicle safety features. Amazon policy prohibits the listing or sale of products designed to defeat, bypass, or otherwise interfere with vehicle ... Read more
SERVICE BRAKES, HYDRAULIC
Dec 20, 2024
Incident date: Dec 20, 2024
The contact owns a 2024 BMW X5. The contact stated that while driving at undisclosed speeds, the vehicle stalled while driving through ankle-height water. The kill switch was stuck. After the failure, the engine overheating warning light illuminated. The contact received notification of NHTSA Campai... Read more
SERVICE BRAKES
Oct 31, 2024
Incident date: Oct 31, 2024
While driving at night with the lights on, the rear taillights are bright all the time. when you press the brake pedal, the rear taillights go dim or completely dark. brake lights are working opposite what they should be doing. Fixed once with local mechanic. Fixed second time at dealership with... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Sep 3, 2024
Incident date: Sep 3, 2024
The contact owns a 2019 Subaru Ascent. The contact stated that while the vehicle was stopped and attempting to accelerate on several occasions, the vehicle jolted forward while shifting from 1st to 2nd gear. The vehicle was taken to the dealer where it was diagnosed that the computer software needed... Read more
UNKNOWN OR OTHER
Aug 19, 2024
Incident date: Aug 1, 2024
While parked and waiting for drive-thru service, my Nissan Rogue began to smoke and immediately turned into flames under the hood. There was no malfunction or problems before this incident. Approximately 15 minutes prior to the incident, the driver stopped and filled truck with gas. After driving fr... Read more
Fire
ENGINE AND ENGINE COOLING
Aug 19, 2024
Incident date: Aug 1, 2022
See attached document for complaint
POWER TRAIN
Aug 15, 2024
Incident date: Sep 10, 2022
If both brake and throttle pedals are depressed simultaneously for a fraction of a second the software does two things: 1) raises a warning to that effect on the computer display and, 2) greatly reduces motor output, limiting acceleration. Item two is the safety concern. Removing the foot from th... Read more
POWER TRAIN
Aug 15, 2024
Incident date: Sep 10, 2022
The contact owns a 2024 Hyundai Santa Fe. The contact stated while attempting to accelerate to exit the driveway and depressing the accelerator pedal, the vehicle failed to respond. In addition, when the vehicle was shifted into drive or reverse, there was an abnormal knocking sound coming from unde... Read more
SERVICE BRAKES
Aug 6, 2024
Incident date: Aug 6, 2024
Vehicle has 14,000 miles on it. Was taken to Ford garage after the AWD light came on. They placed the AWD module on the vehicle and then ran diagnostics again and it still pulled the errors. They determined that the ABS system is bad and also needs replaced. He provided me with a notice that was sen... Read more
POWER TRAIN
Jul 29, 2024
Incident date: Jul 1, 2022
Car experiences intermittent electrical system failure. Upon failure, drivers will experiance random and rapid clicking, clanking, and electrical systems discharging like lights, screens, and alarm. After restarting the car, users will find, all warning lights displayed with a few blinking: transmis... Read more
ELECTRICAL SYSTEM
Jul 21, 2024
Incident date: Jun 1, 2024
Complete loss of power assist steering resulting in difficulty in steering the vehicle at any speed. DIC messages indicate: loss of power steering, drive with caution, service traction control, and service ABS. ABS and traction control warning lights remain on and illuminated while driving. These in... Read more
STEERING
Jul 21, 2024
Incident date: Jun 1, 2024
Complete loss of power assist steering resulting in difficulty in steering the vehicle at any speed. DIC messages indicate: loss of power steering, drive with caution, service traction control, and service ABS. ABS and traction control warning lights remain on and illuminated while driving. These in... Read more
POWER TRAIN
Jun 22, 2024
Incident date: Nov 1, 2023
2020 Highlander XLE 8-AT: whining sound when the vehicle is in forward motion; any speed. No sound noticed when in reverse. At this time, there is no condition, noticed, while shifting gears. Sound is constant regardless of speed. Dealer (6/14/2024) has diagnosed the transmission is bad; needs to be... Read more
VISIBILITY/WIPER
Jun 22, 2024
Incident date: Nov 1, 2023
Yesterday, 6/21/2024, something strange happened while I was driving my 2023 Tesla Model Y on the westbound 210 highway. The car was in autopilot mode, cruising at around 65 mph at approximately 11:20 AM. Suddenly, I heard a loud shattering (or explosive) sound. The next thing I knew, my front passe... Read more
VISIBILITY/WIPER
May 30, 2024
Incident date: May 1, 2024
I took my car into Hyundai due to the recall sent out to car owners. I had my ABS and Brake light that went on randomly around September. I scheduled an appointment and took it in to get it checked. Hyundai sent me away stating there were no parts to fix the issue and told me to pay for a diagnostic... Read more
Fire
ENGINE
May 30, 2024
Incident date: May 1, 2024
I took my car into Hyundai due to the recall sent out to car owners. I had my ABS and Brake light that went on randomly around September. I scheduled an appointment and took it in to get it checked. Hyundai sent me away stating there were no parts to fix the issue and told me to pay for a diagnostic... Read more
Fire
ENGINE
May 30, 2024
Incident date: May 1, 2024
Unknown Taken to dealer, they said they could not reproduce issue. No warnings. Loss of power, car feels like shifts very hard. Has been experienced while I have passengers with me. Happens pretty much on a daily basis at various speeds. Sometimes when I start to go from a stop, sometimes when acc... Read more
UNKNOWN OR OTHER
Apr 18, 2024
Incident date: Apr 18, 2024
Water seepage under driver and passenger floor.
SERVICE BRAKES, HYDRAULIC
Apr 2, 2024
Incident date: Jul 7, 2022
The contact owns a 2013 Hyundai Santa Fe Sport. The contact stated that while driving at 75 MPH, the brake pedal was depressed but the vehicle was slow to respond. The brake pedal kicked back and went two-thirds of the way to the floorboard. There were no warning lights illuminated. The contact rece... Read more
STEERING
Jan 30, 2024
Incident date: Jan 2, 2024
For the last few weeksI have been experiencing problems with the steering wheel feeling like it's sticking while driving. It might happen on a straight roadway, but its mostly noticeable on curves, like rounabouts. I can hold the steering wheel around a slight curve and if I need to move it to the ... Read more
STEERING
Jan 22, 2024
Incident date: Jan 22, 2024
The steering on my vehicle has started to "stick" in the center. It's only really noticeable when traveling straight at highway speeds. it becomes more difficult to stay within the lane, as the smallest increment I'm able to turn the wheel is larger than the amount I actually need to turn the wheel.... Read more
ELECTRICAL SYSTEM
Jan 10, 2024
Incident date: Jan 2, 2024
I was driving my 2014 Ford Focus electric car sometime in 2023 and the system told me to immediately pull over for no reason. I was able to pull it over but it would not start again after turning it off. I let it sit and came back the next day since I needed to go somewhere and it started. The car t... Read more
STEERING
Jan 3, 2024
Incident date: Sep 15, 2022
When traveling down a local and city road traveling at approximately 55 miles per hour, the vehicle is fine. But once I get on the highway and travel over 60 miles per hour (approximately driving 70 miles per hour), there is a horrible click that engages in the steering wheel at around approximately... Read more
SEATS
Oct 18, 2023
Incident date: Dec 31, 2022
The transmission slips and jumps into different gears while driving. When applying the accelerator from a stop the truck will not move due to it being in 7th gear, when it finally decides to move it shifts hard jolting the truck. The electric driver seat moves around, it is not stable.
ENGINE
Oct 17, 2023
Incident date: Oct 17, 2019
Car dies while driving at speed. Also will die at low speeds such as when turning or parking or waiting at a stop light. Sometimes have to wait before restart if dies at speed. If dies at low speed will start right back up. Dealer says no codes. Even when it died while on the techs computer he co... Read more
WHEELS
Oct 11, 2023
Incident date: Oct 11, 2023
It acting like it doesn’t want to hold air. I have to air up my wheels every morning. It’s only the back wheels.
POWER TRAIN
Oct 11, 2023
Incident date: Oct 11, 2023
Once you get to 70mph it starts shaking like if a the wheels will fall off.
POWER TRAIN
Oct 7, 2023
Incident date: Jul 31, 2023
Exceedingly jarring transmission shifts at both low and higher speeds that are startling to the driver and could cause an accident. This has been a chronic issue that happens frequently but not in every use of the vehicle. Below is a date in which this recently occured.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sep 21, 2023
Incident date: May 19, 2022
Engine needed to be replaced as part of the recall for knock, however they said because the repair was done on a subsequent work order and the first one was for a failed AEB module that none of the repairs are covered. I'm out over $13,000 for what should have been warrantied
STRUCTURE:FRAME AND MEMBERS
Sep 14, 2023
Incident date: Sep 14, 2023
The contact owns a 2003 Toyota Tacoma. The contact stated while driving at an undisclosed speed, the front driver’s side wheel detached from the vehicle. The contact was able to navigate the vehicle to safety. The vehicle was towed to an independent mechanic where it was diagnosed that the front d... Read more
ENGINE
Aug 31, 2023
Incident date: Aug 16, 2023
Related to recall V54, Engine Cooling Fan abruptly stopped working causing the vehicle to overheat and having to have costly dealer repairs. I was told that my VIN # was not included in the the recall but did experience the exact Issue listed in recall. Replaced Fan not knowing about this recall on... Read more
STEERING
Aug 31, 2023
Incident date: Aug 16, 2023
Something is wrong where it will stall out when you start driving. Soon as I put the car in gear and start rolling forward it dies. And I’ve looked online and it’s quite common.
UNKNOWN OR OTHER
Aug 23, 2023
Incident date: Aug 1, 2016
The left (driver's side) passenger sliding door will not open. The lock actuator seems to be frozen. It is available for inspection as needed. Safety concern is the limited egress from the vehicle. The problem has been confirmed by a dealer and is persistent. No warnings of any kind were present... Read more
STEERING
Jul 17, 2023
Incident date: Jul 16, 2023
The contact owns a 2014 GMC Sierra 1500. The contact stated while driving 30 MPH and attempting a left turn, the steering wheel became stiff and jerked to the right. The contact was able to pull to the side of the road and restart the vehicle however, the power steering failed to return to normal fu... Read more
AIR BAGS
Jun 29, 2023
Incident date: Jun 1, 2023
The contact owns a 2006 Dodge Charger. The contact stated that while parked, the driver's and the passenger air bags unintendedly deployed. The dealer was made aware of the failure. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 15V313000 (Air Bags) and 16V35... Read more
UNKNOWN OR OTHER
Jun 29, 2023
Incident date: Jun 1, 2023
Service shifter
UNKNOWN OR OTHER
Jun 29, 2023
Incident date: Jun 1, 2023
Vehicle is not throwing a code or check engine light but is sputtering and stalling or losing power while driving. This can be when I’m slowing down or accelerating. It’s done it on the interstate and while approaching a red light. I have taken it to the dealership and they said there is nothing... Read more
UNKNOWN OR OTHER
Jun 28, 2023
Incident date: Jun 14, 2023
Fluid leaks onto drivers foot while driving. Was told by ford mechanics it’s a known problem and normal for the make and model of car
FUEL/PROPULSION SYSTEM
May 16, 2023
Incident date: Sep 9, 2022
Pourous plastic fuel line located on top of gasoline tank is leaking slowly...confirmed by independent (Kaerchar Automotive..699 Castle Shannon Blvd 15234)(412-563-2827) official PA inspection station. Pourous plastic fuel line line to tank leaking fuel onto gasoline tank which is leaking down o... Read more
Showing 50 of 154 complaints.
Technical Service Bulletins, 2016 MERCEDES-BENZ METRIS
62 manufacturer communications from 46 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 6 |
| 350000 EQUIPMENT | 6 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 5 |
| 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 3 |
| 150000 SEAT BELTS | 3 |
| 220000 SEATS | 2 |
| 010000 STEERING | 2 |
| 080000 FUEL SYSTEM, DIESEL | 2 |
LI46.35-N-076604
Jul 13, 2023
010000 STEERING
Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).
LI82.85-N-074054
Jul 6, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardwa
LI82.85-N-074054
Jul 6, 2023
110000 ELECTRICAL SYSTEM
The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardwa
LI00.19-N-075749
Jan 13, 2023
110000 ELECTRICAL SYSTEM
Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into
MB Launch NCU-VS
Dec 19, 2022
280000 BACK OVER PREVENTION
(RC)Replace Rear View Camera and Update Software
MB Launch NCU-VS
Dec 19, 2022
135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
(RC)Replace Rear View Camera and Update Software
LI54.65-N-075675
Nov 11, 2022
130000 VISIBILITY
Complaint Camera cover of reversing camera does not fold in (see Picture 01, shown on vehicle with code W65 (Tailgate)). Remedy Note: Do not replace any component parts or carry out any diagnostic work! Model 447.6/7 (Metris) As of the
LI54.65-N-075675
Nov 11, 2022
110000 ELECTRICAL SYSTEM
Complaint Camera cover of reversing camera does not fold in (see Picture 01, shown on vehicle with code W65 (Tailgate)). Remedy Note: Do not replace any component parts or carry out any diagnostic work! Model 447.6/7 (Metris) As of the
MB Initial NCU-P
Sep 7, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
(RC)Replace Tire Loading Information Label and Inspect Tires
MB Initial NCU-P
Sep 7, 2022
190000 TIRES
(RC)Replace Tire Loading Information Label and Inspect Tires
Recall Informati
Jun 1, 2022
135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
(RC)Replace and Update Rear View Camera
Recall Informati
Jun 1, 2022
350000 EQUIPMENT
(RC)Replace and Update Rear View Camera
Recall Informati
Jun 1, 2022
280000 BACK OVER PREVENTION
(RC)Replace and Update Rear View Camera
2022030032
Apr 1, 2022
030000 BRAKES (PWS)
Brake Fluid Reservoir Mounting.
VSC2021110005
Dec 15, 2021
150000 SEAT BELTS
Replace Certain Seatbelts
LI82.85-N-074054
Dec 1, 2021
110000 ELECTRICAL SYSTEM
"Audio 30/40 VIS (Garmin) head unit - Con- nection failure with smartphone integration "
NCUVS2KRUMPE
Nov 3, 2021
350000 EQUIPMENT
Update Fuel System Control Unit
NCUVS2KRUMPE
Nov 3, 2021
070000 FUEL SYSTEM, GASOLINE
Update Fuel System Control Unit
Launch NCU-VSXHE
Feb 19, 2021
110000 ELECTRICAL SYSTEM
"eCall" Hermes Software Update
Initial NCU-PDGH
Feb 12, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Initial NCU-eCall Software Update
MY14-16 906 OM65
Feb 9, 2021
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Stop Sale for Pending Emission Modification
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Initial NCU - MY
Sep 18, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Initial Notice - STOP SALE - Pending Emissions Modification
V-RC-2020070008
Aug 11, 2020
105300 POWER TRAIN:DRIVELINE:DRIVESHAFT
Propeller Shaft
V-RC-2020010011
Feb 22, 2020
220000 SEATS
Seat Base Cover
LI82.95-N-070783
Jan 21, 2020
110000 ELECTRICAL SYSTEM
Fault message in instrument cluster "SOS not ready" - SOS button in overhead control panel flashes
LI82.62-P-067526
Jan 3, 2020
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
Burmeister High-End 3D Surround: Speakers may temporarily not emit sound
LI91.40-N-062773
Dec 17, 2019
150000 SEAT BELTS
Seat belt does not roll up correctly
V-RC-2019100002
Oct 31, 2019
010000 STEERING
Steering Gear Bolt
MB Initial NCU -
Oct 31, 2019
220000 SEATS
Initial NCU - Seat Base Cover
LI72 20-N-062702
Jun 20, 2019
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Liftgate deformed below the star
LI30-21-N-069662
May 7, 2019
185000 VEHICLE SPEED CONTROL:CRUISE CONTROL
Supplemental Cruise Control Installation Instructions, 447 without Code MS1
LI30 21-N-069662
Apr 10, 2019
350000 EQUIPMENT
Supplemental Cruise Control Installation Instructions, 447 without Code MS1
LI30 21-N-069662
Apr 10, 2019
180000 VEHICLE SPEED CONTROL
Supplemental Cruise Control Installation Instructions, 447 without Code MS1
LI82 10-N-069621
Apr 4, 2019
121000 EXTERIOR LIGHTING:HEADLIGHTS
Stress Cracks in the Left and/or Right Headlamp Lenses
LI82 10-N-069621
Apr 4, 2019
120000 EXTERIOR LIGHTING
Stress Cracks in the Left and/or Right Headlamp Lenses
LI07 00-N-068683
Aug 21, 2018
080000 FUEL SYSTEM, DIESEL
Complaint of Fuel Odor with Model 447 with M274 Engine
V-RC-2018070002
Jul 3, 2018
160000 STRUCTURE
Transmission carrier attachment: Daimler AG, has determined thatin certain Model 447 vehicles, the screw connection of the transmission carrier to the vehicle body may not be tightened with the specified torque.
V-RC-2018070002
Jul 3, 2018
100000 POWER TRAIN
Transmission carrier attachment: Daimler AG, has determined thatin certain Model 447 vehicles, the screw connection of the transmission carrier to the vehicle body may not be tightened with the specified torque.
V-RC-2018060012
Jun 26, 2018
100000 POWER TRAIN
Transmission carrier attachment.
V-RC-2018060012
Jun 26, 2018
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Transmission carrier attachment.
2017100013
May 3, 2018
140000 AIR BAGS
Add serial number of installed front passenger airbag to VeDoc.
LI4730N0660142
Apr 6, 2018
980000 UNKNOWN OR OTHER
Update document with remedy. Newly released purge valve.
LI4730N0660142
Apr 6, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Update document with remedy. Newly released purge valve.
LI4730N0660142
Apr 6, 2018
071420 FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
Update document with remedy. Newly released purge valve.
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
LI40.10-N-062599
Jan 13, 2017
190000 TIRES
One-sided tire wear (inside or outside shoulder) on the front axle
LI91.40-N-062773
Jun 15, 2016
150000 SEAT BELTS
Seat belt does not retract correctly
LI72.16-N-062704
Jun 10, 2016
162300 STRUCTURE:BODY:DOOR
Noises from sliding door while driving
16TS7
Mar 28, 2016
080000 FUEL SYSTEM, DIESEL
16TS7 Reman Diesel Particulate Filter Serial Number
2015110005
Jan 8, 2016
350000 EQUIPMENT
Service Campaign
14TL8
Oct 31, 2014
350000 EQUIPMENT
14TL8 TorcUP? Non-Impacting Torque Tool.
14CSA22
Oct 24, 2014
114000 ELECTRICAL SYSTEM:WIRING
14CSA22 DTNA Chassis Wiring Diagrams
14TL9
Oct 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14TL9 Special Tool Warranty Program.
14TL7
Oct 15, 2014
354000 EQUIPMENT:MECHANICAL
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21
Oct 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
14CSA20
Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA20 EGR Valve Actuator Kit P/N E23539699
sb2080
Oct 1, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sb2080 Australian CST M1400 Isolated Radiator Retrofit
14TL2
Jul 29, 2014
060000 ENGINE (PWS)
14TL2 DD Platform Engine Stand Adapter W060589023100
14TL5
Jul 29, 2014
350000 EQUIPMENT
14TL5 ABS Power Line Carrier Converter Available Through PDC
14TS19
Jul 24, 2014
090000 FUEL SYSTEM, OTHER
14TS19 DD Platform High Pressure Fuel Lines
NHTSA Safety Investigations, MERCEDES-BENZ METRIS
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE18002
Opened: Mar 13, 2018 , Closed: Jun 18, 2019
Low Pressure Fuel Supply Hose Leak
On November 27, 2018, Daimler Vans USA, LLC submitted a Defect Information Report (DIR) to NHTSA describing two engine compartment fuel hose connection defects in certain model year (MY) 2016 and 2017 Mercedes-Benz Metris vehicles (Recall 18V-837).The recall scope includes approximately 12,383 Metri... Read more
MERCEDES-BENZ METRIS - All Years Overview
Complete safety history for the MERCEDES-BENZ METRIS across all model years (2015, 2023).
76
Total Recalls
263
Total Complaints
1
Investigations
6
Reported Crashes
4
Reported Fires
0
Reported Deaths