2016 MERCEDES-BENZ METRIS
13 recalls — 154 complaints — 62 TSBs
22V482000 Jul 7, 2022
TIRES
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loa... Read more
Consequence
An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Remedy
Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-82... Read more
22V099000 Feb 22, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
22V066000 Feb 8, 2022
SERVICE BRAKES, HYDRAULIC:FLUID
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Consequence
A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
21V055000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
19V715000 Oct 8, 2019
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Consequence
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Remedy
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbe... Read more
19V290000 Apr 10, 2019
STEERING
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Ve... Read more
Consequence
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is ... Read more
18V837000 Nov 29, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel p... Read more
Consequence
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
18V335000 May 22, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Consequence
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
17V595000 Sep 22, 2017
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Consequence
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-82... Read more
17V272000 Apr 21, 2017
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.
Consequence
The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.
Remedy
DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
17V244000 Apr 10, 2017
SEAT BELTS:PRETENSIONER
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Metris vehicles. The affected vehicles have front seat seatbelt pretensioners that may not function properly in the event of a crash.
Consequence
If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.
Remedy
DVUSA will notify owners, and dealers will replace the front seat belts, free of charge. An interim notification was mailed to owners on June 9, 2017. A second notice was mailed on July 7, 2017, to tell owners that the remedy is now available. Owners may contact DVUSA customer service at 1-877-76... Read more
17V148000 Mar 7, 2017
LANE DEPARTURE: BLIND SPOT DETECTION
Defect Description
Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work... Read more
Consequence
If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
Remedy
DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. T... Read more
16V342000 May 24, 2016
POWER TRAIN:AXLE ASSEMBLY
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes Benz Metris vehicles manufactured from September 1, 2015, through December 31, 2015. The affected vehicles have rear differential gears that may have been improperly welded.
Consequence
The weld may fail and result in a loss of power to the wheels, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the rear differential gears, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1-877-762-8267.
Complaint Statistics
154 total complaints
1 crashes 3 fires 1 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| FUEL/PROPULSION SYSTEM | 30 |
| VISIBILITY/WIPER | 22 |
| ENGINE | 15 |
| UNKNOWN OR OTHER | 14 |
| ELECTRICAL SYSTEM | 12 |
| STRUCTURE:BODY | 6 |
| WHEELS | 6 |
| POWER TRAIN | 6 |
| SERVICE BRAKES | 5 |
| AIR BAGS | 4 |
TIRES
May 21, 2026
Incident date: May 21, 2026
The contact owns a 2016 Mercedes-Benz Metris. The contact received a notification of NHTSA Campaign Number: 22V482000 (Tires); however, the part to do the recall repair was not yet available. The local dealer was contacted; however, the recall repairs were denied, and the contact was asked to take t... Read more
ENGINE
Jan 3, 2026
Incident date: Jan 2, 2026
i purchased this certified preowned vehicle in the month of 10/2025 from manahwkin jeep. ii drove the vehicle aproximately 1000 mile since i purchased it. i contacted the dealership that the vehicle is hybrid battery not staying charged and that the motor is stalling and losing power when i dr... Read more
ENGINE AND ENGINE COOLING
Oct 24, 2025
Incident date: Oct 1, 2022
The contact owns a 2021 Mercedes-Benz GLE350. The contact stated that while driving 65-70 MPH, the vehicle was skipping. The contact immediately veered towards an exit ramp. The contact noticed knocking sounds coming from the engine, and the vehicle stalled on the exit ramp. There was smoke coming f... Read more
ENGINE
Oct 24, 2025
Incident date: Oct 1, 2022
It has been two years after posting an issue with engine light on indicating the error code p052e which is a known problem on many models mercedes has. This metris van is not a passenger van but a commercial van. It has however the SAME engine and SAME error code as all the models mercedes having th... Read more
SERVICE BRAKES, HYDRAULIC
Oct 24, 2025
Incident date: Oct 1, 2022
The contact owns a 2017 Ram 3500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part for the recall repair was not yet available. The dealer was contacted; however, the contact was informed that the parts were not yet available. The c... Read more
STEERING
Aug 21, 2025
Incident date: Aug 12, 2025
While it may sound bizarre, I can definitively demonstrate that whenever I am present inside a car, the car become very unstable and bouncy and unsafe to operate. Not only does it not steer straight the car also becomes incapable of coasting smoothly and is constantly racing or aggressively slowing ... Read more
UNKNOWN OR OTHER
Jun 27, 2025
Incident date: Apr 8, 2025
Tailgate opens when in park. Caused damage when parked in the garage. The tailgate hit the garage door. Recall under N242469160, but not attached to my VIN
ELECTRICAL SYSTEM
May 9, 2025
Incident date: Apr 25, 2025
Car has premature failure from the AC system. My system started to fail between 40-50k miles. Both the AC compressor and condenser failed causing metal pieces to be in the system. If not fixed, those metal shavings will cause failure in other electrical systems including the HV battery.
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
Apr 7, 2025
Incident date: May 1, 2024
The contact owns a 2025 Tesla Model 3. The contact stated that on several occasions while driving at various speeds, the turn signal button on the steering wheel was activated but was unresponsive. The contact stated that the button was stuck but then loosened up. The vehicle was not diagnosed or re... Read more
POWER TRAIN
Mar 12, 2025
Incident date: Mar 12, 2025
The contact owns a 2019 Jeep Cherokee. The contact stated that the Service 4WD warning light was illuminated. The vehicle was taken to the dealer who diagnosed that the power transfer unit had failed and needed to be replaced. The vehicle was not repaired. The contact became aware of NHTSA Campaign ... Read more
ELECTRICAL SYSTEM
Mar 12, 2025
Incident date: Mar 12, 2025
The head unit and stereo system will play static non stop at the highest volume possible. Turning the radio off, the sound off, etc. nothing stops it. It is dangerous, you can not hear anything and it is extremely distracting. The static being played through all the speakers at top volume with no wa... Read more
Crash
ENGINE
Jan 14, 2025
Incident date: Jan 13, 2025
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall ... Read more
POWER TRAIN
Dec 20, 2024
Incident date: Dec 20, 2024
Every time road conditions are wet (rain, snow) the drive lane module gets wet and will disable entire transmission and several error codes come up stating power train failure. Hill start assist is disabled, 4wd is disabled, pre-collision assist is disabled and the Bronco Sport's drive modes for var... Read more
POWER TRAIN
Oct 31, 2024
Incident date: Oct 31, 2024
Transmission range sensor failure. I do not remember ever receiving a recall letter after I purchased the truck used. Truck will no longer start or show what range it is in.
POWER TRAIN
Sep 3, 2024
Incident date: Sep 3, 2024
See attached document for complaint.
AIR BAGS
Aug 19, 2024
Incident date: Aug 1, 2024
A recall was issued for my car in May ‘23. I have called our local GMC dealer and they explain they do not have the parts. I called GMC recall dept and they say that they are trying to get the parts. But they do not give a timeline at all. This is very frustrating. GMC doesn’t seem to care enou... Read more
ENGINE AND ENGINE COOLING
Aug 19, 2024
Incident date: Aug 1, 2022
The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonabl... Read more
SERVICE BRAKES
Aug 15, 2024
Incident date: Sep 10, 2022
The component that failed was a brake module. It caused the loss of ABS and TCS. The part was claimed to be on backorder, and it took seven months for the part to be replaced. This forced me to drive an unsafe vehicle.
ELECTRICAL SYSTEM
Aug 15, 2024
Incident date: Sep 10, 2022
Battery inexplicably drains to death. I purchased the vehicle new and, within 5 days, had battery failure. The first sign of the issue is the inability to utilize remote commands via the Kia app, receiving a message that the vehicle's battery is at a low charge of <40%. Without intervention, the ... Read more
FUEL SYSTEM, GASOLINE
Aug 6, 2024
Incident date: Aug 6, 2024
The contact owns a 2021 Jeep Wrangler. The contact stated while driving 80 MPH up an incline, the vehicle lost motive power, decelerated, and was unable to accelerate above 30 MPH. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning lig... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Jul 29, 2024
Incident date: Jul 1, 2022
The contact owns a 2023 BMW X7. The contact received notification of NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had ex... Read more
UNKNOWN OR OTHER
Jul 21, 2024
Incident date: Jun 1, 2024
The door latch is broken. Door latch will not lock when door is closed. Causing the door to stay open while driving
STRUCTURE:BODY
Jul 21, 2024
Incident date: Jun 1, 2024
The driver's door makes cracky noise and it hard to open and close. Before this it was the window had problems closing.
FUEL/PROPULSION SYSTEM
Jun 22, 2024
Incident date: Nov 1, 2023
we took our corolla to the San Luis Obispo toyota dealership for replacement of fuel pump per national recall of that part. Since then whenever we park the car on an incline we can strongly smell gas fumes in the cabin. When we took it back stating the problem they took it in but did not touch any... Read more
UNKNOWN OR OTHER
Jun 22, 2024
Incident date: Nov 1, 2023
Garbage bags, the ones that are black or white, you can't see through. Those bags are perfect for tossing dangerous goods without no one knowing. Garbage trucks are the only trucks that are completely unaware of what they are transporting. Sometimes fire happens in the box of the truck where garba... Read more
STRUCTURE:BODY
May 30, 2024
Incident date: May 1, 2024
I took my car into Hyundai due to the recall sent out to car owners. I had my ABS and Brake light that went on randomly around September. I scheduled an appointment and took it in to get it checked. Hyundai sent me away stating there were no parts to fix the issue and told me to pay for a diagnostic... Read more
Fire
UNKNOWN OR OTHER
May 30, 2024
Incident date: May 1, 2024
CHECK ENGINE LIGHT ON, CODE P052E(71) Positive Crankcase Ventilation (PCV) Regulator Valve Performance Malfunction.
ENGINE
May 30, 2024
Incident date: May 1, 2024
I took my car into Hyundai due to the recall sent out to car owners. I had my ABS and Brake light that went on randomly around September. I scheduled an appointment and took it in to get it checked. Hyundai sent me away stating there were no parts to fix the issue and told me to pay for a diagnostic... Read more
Fire
ENGINE
Apr 18, 2024
Incident date: Apr 18, 2024
While idling there is no heat. This is very dangerous in states where it drops below freezing. If I should be able to rely on getting heat but I can not. They called it a “design flaw”
FUEL SYSTEM, GASOLINE
Apr 2, 2024
Incident date: Jul 7, 2022
The contact owns a 2018 Ford EcoSport. The contact stated while driving 70 MPH, the vehicle stalled and failed to accelerate as needed. The oil pressure warning light was illuminated. The contact was able to drive the vehicle to the residence. The contact then received notification of NHTSA Campaign... Read more
ENGINE
Jan 30, 2024
Incident date: Jan 2, 2024
When driving through the a parking lot on my way to work, my brand new Wrangler with just over 1000 miles stalled/stopped running and lost power steering and wouldn’t restart for about 10 mins. I got a bunch of error messages but I can’t remember them all but one was about servicing the charging... Read more
UNKNOWN OR OTHER
Jan 22, 2024
Incident date: Jan 22, 2024
Left front door hinge arm broke because of a failed weld. Dealer says it’s not covered and I have to pay for full door replacment.
SEATS
Jan 10, 2024
Incident date: Jan 2, 2024
The contact owns a 2013 Kia Soul. The contact stated that the vehicle was parked overnight and the following morning after approaching the vehicle, the contact became aware that the passenger’s side door and seat were burned. There were no warning lights illuminated. The dealer was not contacted. ... Read more
ELECTRICAL SYSTEM
Jan 3, 2024
Incident date: Sep 15, 2022
Vehicle showing Electronic Brake System as well as Antilock Brake system and traction control system not working. Pinging all the time, currently 165,000 miles on truck. Same issue was dealt with on 8/15/2020 with 39512 miles on truck. Was an out of pocket expense for $927.10 to fix this very imp... Read more
AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE
Oct 18, 2023
Incident date: Dec 31, 2022
Horn stopped working and error code says airbag error
POWER TRAIN
Oct 17, 2023
Incident date: Oct 17, 2019
TRANSMISSION FAILURE. NOT SHIFTING GEARS
SUSPENSION
Oct 11, 2023
Incident date: Oct 11, 2023
Once you get to 70mph it starts shaking like if a the wheels will fall off.
STEERING
Oct 11, 2023
Incident date: Oct 11, 2023
Once you get to 70mph it starts shaking like if a the wheels will fall off.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Oct 7, 2023
Incident date: Jul 31, 2023
When first first entering a hot cabin, the backup camera will not work until the cabin cools down for just a few minutes. Vehicle not moving. ⁸
VEHICLE SPEED CONTROL
Sep 21, 2023
Incident date: May 19, 2022
While driving, using cruise control set to 75mph, I braked to slow down. That worked cruise control disengaged fine. I changed to the adjacent lane that was wide open and pushed the resume button on the steering wheel. I noticed I was passing several vehicles on both sides of me. Looked at the s... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Sep 14, 2023
Incident date: Sep 14, 2023
Driving west on John McCain road (after turning off of I-26 S) in Colleyville, TX. Numerous times, with no oncoming traffic, no cross traffic and clear conditions / visibility PHANTOM BRAKING caused speed to drop (while on cruise control @ ~35 MPH) down to 18-19 MPH. There was NO REASON for it to ... Read more
ELECTRICAL SYSTEM
Aug 31, 2023
Incident date: Aug 16, 2023
Something is wrong where it will stall out when you start driving. Soon as I put the car in gear and start rolling forward it dies. And I’ve looked online and it’s quite common.
SEAT BELTS
Aug 31, 2023
Incident date: Aug 16, 2023
Passenger seat belt won't click locked.
ELECTRICAL SYSTEM
Aug 23, 2023
Incident date: Aug 1, 2016
Abs/hcu failure causing erratic braking brakes locking up. Diagnosed idepentdant shop,not yet repaired. No inspection Abs warning
POWER TRAIN
Jul 17, 2023
Incident date: Jul 16, 2023
Aisin transmission failed at 9800 miles. Faulty K1 snap ring failed and disabled gears 1-4. This resulted in truck freewheeling down hill on forest service road. No indication or warning of any problem prior to truck producing loud bang and losing forward control. This has been a known defect s... Read more
UNKNOWN OR OTHER
Jun 29, 2023
Incident date: Jun 1, 2023
Vehicle is not throwing a code or check engine light but is sputtering and stalling or losing power while driving. This can be when I’m slowing down or accelerating. It’s done it on the interstate and while approaching a red light. I have taken it to the dealership and they said there is nothing... Read more
VISIBILITY/WIPER
Jun 29, 2023
Incident date: Jun 1, 2023
I was driving my new 2023 Mazda CX5 with approximately 1,300 miles in the center lane of a divided highway of the suburbs just north of New York City. I was driving with all windows closed, A/C turned on and the weather was clear, hot and sunny. Without any warning there was a loud and abrupt expl... Read more
SEAT BELTS
Jun 29, 2023
Incident date: Jun 1, 2023
The wiring harness for the seatbelt pretensioner wore through in its normal factory installed location and shorted out, causing the air bag light to come on. No modifications have ever been done to the vehicle to disturb this path and causing wire chafing. It is highly doubtful the pretensioner wo... Read more
ENGINE
Jun 28, 2023
Incident date: Jun 14, 2023
Bought a used truck. That needed timing chain and cam phasers a week after I bought it from a Chevy dealer. They sent me to Ford dealer it cost $2800.00 a week later it did the same thing. I was out of town and could not get back in the month. So when I got back they scanned again and charged me aga... Read more
AIR BAGS
May 16, 2023
Incident date: Sep 9, 2022
Recall on Air bag system in 2014 GMC Acadia. My safety and my children safety is at risk every time we ride in vehicle. I have a warning light illuminating the airbag needs repair. When i purchased this vehicle it wasn't any issue to the system. I'm paying insurance on a vehicle that hasn't found a ... Read more
Showing 50 of 154 complaints.
Technical Service Bulletins — 2016 MERCEDES-BENZ METRIS
62 manufacturer communications from 46 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 6 |
| 350000 EQUIPMENT | 6 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 5 |
| 063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL | 3 |
| 150000 SEAT BELTS | 3 |
| 220000 SEATS | 2 |
| 010000 STEERING | 2 |
| 080000 FUEL SYSTEM, DIESEL | 2 |
LI46.35-N-076604
Jul 13, 2023
010000 STEERING
Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).
LI82.85-N-074054
Jul 6, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardwa
LI82.85-N-074054
Jul 6, 2023
110000 ELECTRICAL SYSTEM
The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardwa
LI00.19-N-075749
Jan 13, 2023
110000 ELECTRICAL SYSTEM
Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into
MB Launch NCU-VS
Dec 19, 2022
280000 BACK OVER PREVENTION
(RC)Replace Rear View Camera and Update Software
MB Launch NCU-VS
Dec 19, 2022
135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
(RC)Replace Rear View Camera and Update Software
LI54.65-N-075675
Nov 11, 2022
130000 VISIBILITY
Complaint Camera cover of reversing camera does not fold in (see Picture 01, shown on vehicle with code W65 (Tailgate)). Remedy Note: Do not replace any component parts or carry out any diagnostic work! Model 447.6/7 (Metris) As of the
LI54.65-N-075675
Nov 11, 2022
110000 ELECTRICAL SYSTEM
Complaint Camera cover of reversing camera does not fold in (see Picture 01, shown on vehicle with code W65 (Tailgate)). Remedy Note: Do not replace any component parts or carry out any diagnostic work! Model 447.6/7 (Metris) As of the
MB Initial NCU-P
Sep 7, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
(RC)Replace Tire Loading Information Label and Inspect Tires
MB Initial NCU-P
Sep 7, 2022
190000 TIRES
(RC)Replace Tire Loading Information Label and Inspect Tires
Recall Informati
Jun 1, 2022
135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
(RC)Replace and Update Rear View Camera
Recall Informati
Jun 1, 2022
350000 EQUIPMENT
(RC)Replace and Update Rear View Camera
Recall Informati
Jun 1, 2022
280000 BACK OVER PREVENTION
(RC)Replace and Update Rear View Camera
2022030032
Apr 1, 2022
030000 BRAKES (PWS)
Brake Fluid Reservoir Mounting.
VSC2021110005
Dec 15, 2021
150000 SEAT BELTS
Replace Certain Seatbelts
LI82.85-N-074054
Dec 1, 2021
110000 ELECTRICAL SYSTEM
"Audio 30/40 VIS (Garmin) head unit - Con- nection failure with smartphone integration "
NCUVS2KRUMPE
Nov 3, 2021
350000 EQUIPMENT
Update Fuel System Control Unit
NCUVS2KRUMPE
Nov 3, 2021
070000 FUEL SYSTEM, GASOLINE
Update Fuel System Control Unit
Launch NCU-VSXHE
Feb 19, 2021
110000 ELECTRICAL SYSTEM
"eCall" Hermes Software Update
Initial NCU-PDGH
Feb 12, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Initial NCU-eCall Software Update
MY14-16 906 OM65
Feb 9, 2021
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Stop Sale for Pending Emission Modification
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Initial NCU - MY
Sep 18, 2020
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Initial Notice - STOP SALE - Pending Emissions Modification
V-RC-2020070008
Aug 11, 2020
105300 POWER TRAIN:DRIVELINE:DRIVESHAFT
Propeller Shaft
V-RC-2020010011
Feb 22, 2020
220000 SEATS
Seat Base Cover
LI82.95-N-070783
Jan 21, 2020
110000 ELECTRICAL SYSTEM
Fault message in instrument cluster "SOS not ready" - SOS button in overhead control panel flashes
LI82.62-P-067526
Jan 3, 2020
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
Burmeister High-End 3D Surround: Speakers may temporarily not emit sound
LI91.40-N-062773
Dec 17, 2019
150000 SEAT BELTS
Seat belt does not roll up correctly
V-RC-2019100002
Oct 31, 2019
010000 STEERING
Steering Gear Bolt
MB Initial NCU -
Oct 31, 2019
220000 SEATS
Initial NCU - Seat Base Cover
LI72 20-N-062702
Jun 20, 2019
162600 STRUCTURE:BODY:HATCHBACK/LIFTGATE
Liftgate deformed below the star
LI30-21-N-069662
May 7, 2019
185000 VEHICLE SPEED CONTROL:CRUISE CONTROL
Supplemental Cruise Control Installation Instructions, 447 without Code MS1
LI30 21-N-069662
Apr 10, 2019
350000 EQUIPMENT
Supplemental Cruise Control Installation Instructions, 447 without Code MS1
LI30 21-N-069662
Apr 10, 2019
180000 VEHICLE SPEED CONTROL
Supplemental Cruise Control Installation Instructions, 447 without Code MS1
LI82 10-N-069621
Apr 4, 2019
121000 EXTERIOR LIGHTING:HEADLIGHTS
Stress Cracks in the Left and/or Right Headlamp Lenses
LI82 10-N-069621
Apr 4, 2019
120000 EXTERIOR LIGHTING
Stress Cracks in the Left and/or Right Headlamp Lenses
LI07 00-N-068683
Aug 21, 2018
080000 FUEL SYSTEM, DIESEL
Complaint of Fuel Odor with Model 447 with M274 Engine
V-RC-2018070002
Jul 3, 2018
160000 STRUCTURE
Transmission carrier attachment: Daimler AG, has determined thatin certain Model 447 vehicles, the screw connection of the transmission carrier to the vehicle body may not be tightened with the specified torque.
V-RC-2018070002
Jul 3, 2018
100000 POWER TRAIN
Transmission carrier attachment: Daimler AG, has determined thatin certain Model 447 vehicles, the screw connection of the transmission carrier to the vehicle body may not be tightened with the specified torque.
V-RC-2018060012
Jun 26, 2018
100000 POWER TRAIN
Transmission carrier attachment.
V-RC-2018060012
Jun 26, 2018
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Transmission carrier attachment.
2017100013
May 3, 2018
140000 AIR BAGS
Add serial number of installed front passenger airbag to VeDoc.
LI4730N0660142
Apr 6, 2018
980000 UNKNOWN OR OTHER
Update document with remedy. Newly released purge valve.
LI4730N0660142
Apr 6, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Update document with remedy. Newly released purge valve.
LI4730N0660142
Apr 6, 2018
071420 FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
Update document with remedy. Newly released purge valve.
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
LI40.10-N-062599
Jan 13, 2017
190000 TIRES
One-sided tire wear (inside or outside shoulder) on the front axle
LI91.40-N-062773
Jun 15, 2016
150000 SEAT BELTS
Seat belt does not retract correctly
LI72.16-N-062704
Jun 10, 2016
162300 STRUCTURE:BODY:DOOR
Noises from sliding door while driving
16TS7
Mar 28, 2016
080000 FUEL SYSTEM, DIESEL
16TS7 Reman Diesel Particulate Filter Serial Number
2015110005
Jan 8, 2016
350000 EQUIPMENT
Service Campaign
14TL8
Oct 31, 2014
350000 EQUIPMENT
14TL8 TorcUP? Non-Impacting Torque Tool.
14CSA22
Oct 24, 2014
114000 ELECTRICAL SYSTEM:WIRING
14CSA22 DTNA Chassis Wiring Diagrams
14TL9
Oct 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14TL9 Special Tool Warranty Program.
14TL7
Oct 15, 2014
354000 EQUIPMENT:MECHANICAL
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21
Oct 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
14CSA20
Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA20 EGR Valve Actuator Kit P/N E23539699
sb2080
Oct 1, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sb2080 Australian CST M1400 Isolated Radiator Retrofit
14TL2
Jul 29, 2014
060000 ENGINE (PWS)
14TL2 DD Platform Engine Stand Adapter W060589023100
14TL5
Jul 29, 2014
350000 EQUIPMENT
14TL5 ABS Power Line Carrier Converter Available Through PDC
14TS19
Jul 24, 2014
090000 FUEL SYSTEM, OTHER
14TS19 DD Platform High Pressure Fuel Lines
NHTSA Safety Investigations — MERCEDES-BENZ METRIS
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE18002
Opened: Mar 13, 2018 — Closed: Jun 18, 2019
Low Pressure Fuel Supply Hose Leak
On November 27, 2018, Daimler Vans USA, LLC submitted a Defect Information Report (DIR) to NHTSA describing two engine compartment fuel hose connection defects in certain model year (MY) 2016 and 2017 Mercedes-Benz Metris vehicles (Recall 18V-837).The recall scope includes approximately 12,383 Metri... Read more
MERCEDES-BENZ METRIS — All Years Overview
Complete safety history for the MERCEDES-BENZ METRIS across all model years (2015–2023).
76
Total Recalls
263
Total Complaints
1
Investigations
4
Reported Crashes
3
Reported Fires
0
Reported Deaths