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NHTSA Campaign 19V290000

STEERING

Issued by Daimler Vans USA, LLC · Reported Apr 10, 2019 · 9,471 vehicles affected

What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington DC, West Virginia and Wisconsin. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Consequence

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy

DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2SCHRALU.

Vehicles affected by this recall

Make Model Year Units
MERCEDES-BENZ METRIS 2016 9,471
MERCEDES-BENZ METRIS 2017 9,471

Source: NHTSA Campaign 19V290000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.