2018 MERCEDES-BENZ METRIS
10 recalls — 38 complaints — 39 TSBs
22V482000 Jul 7, 2022
TIRES
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loa... Read more
Consequence
An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Remedy
Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-82... Read more
22V134000 Mar 8, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Consequence
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
22V099000 Feb 22, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
22V066000 Feb 8, 2022
SERVICE BRAKES, HYDRAULIC:FLUID
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Consequence
A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
21V055000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
19V715000 Oct 8, 2019
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Consequence
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Remedy
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbe... Read more
19V693000 Oct 2, 2019
UNKNOWN OR OTHER
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Sprinter and Metris vehicles. The vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Consequence
Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy
DVUSA will notify owners, and vehicles will be returned to the reassembly plant for comprehensive inspection and, if necessary, corrective action, free of charge. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX... Read more
19V489000 Jun 25, 2019
STEERING
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Metris vehicles. An internal sensor within the electric power steering unit may have been improperly manufactured, possibly resulting in the deactivation of the electric power steering assist.
Consequence
An unexpected loss of power steering assist can increase the risk of crash.
Remedy
DVUSA will notify owners, and Metris dealers will replace the steering unit, free of charge. The recall began July 2, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2LENKEPS.
19V222000 Mar 20, 2019
UNKNOWN OR OTHER
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2018-2019 Mercedes-Benz Sprinter and Metris vehicles. The affected vehicles left the reassembly plant without the final quality inspection of safety-relevant parts or bolt connections, resulting in possible unknown safety risks.
Consequence
Failure to identify loose safety related parts can increase the risk of crash and injury.
Remedy
DVUSA will notify owners, and dealers will complete the final quality inspection, free of charge. The recall began May 17, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSX566ZP25.
18V497000 Jul 29, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
Consequence
If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
Complaint Statistics
38 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 6 |
| UNKNOWN OR OTHER | 4 |
| ELECTRICAL SYSTEM | 4 |
| STEERING | 3 |
| SERVICE BRAKES | 3 |
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 2 |
| VEHICLE SPEED CONTROL | 2 |
| BACK OVER PREVENTION | 2 |
| TIRES | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
UNKNOWN OR OTHER
Nov 21, 2025
Incident date: Nov 5, 2025
I bought my 2020 Jeep Compass from Moses Factory Outlet in Teays Valley WV 2/1/25. The whole time I have had and operated the vehicle it has had this safety issue. It shuts down unexpectedly with a "high coolant temperature warning" displayed on the dash then resets and turns back on. Sometimes I ha... Read more
SERVICE BRAKES, HYDRAULIC
Nov 22, 2024
Incident date: Nov 5, 2024
The contact owns a 2019 RAM 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brakes, Hydraulic, Electronic Stability Control - (ESC). The contact stated that while his wife was driving approximately 60 MPH, the vehicle stalled. The vehicle was towed to a dealer to... Read more
SERVICE BRAKES
Nov 6, 2024
Incident date: Oct 15, 2024
My 2017 Ford escape 1.5L ecoboost. Had the brake booster completely fail while driving down the highway on Oct. 27th. I took it the next day to the Ford Service center in my area. They informed me it was the Brake booster and would cost around $1100. They called me two days later and told me instead... Read more
VEHICLE SPEED CONTROL
Sep 30, 2024
Incident date: Feb 29, 2024
i was driving on the highway at 50MPH in 5th gear. the truck goes in neutral on its own and then 1st gear for about two seconds and then back to 5th gear. the ground was wet and the rear tires skid. i believe that's what prevented the tires locking up and getting out of control it was a very scar... Read more
SEATS
Sep 30, 2024
Incident date: Feb 29, 2024
I am writing to bring to your attention several persistent issues we have encountered with the Blue Bird student seating in our buses. The seat backs, constructed from a black mesh material welded at all four corners and secured with a top bar, have repeatedly failed. We have observed that nearly al... Read more
UNKNOWN OR OTHER
Sep 12, 2024
Incident date: Sep 3, 2024
This vehicle VIN has a feature called Traffic Sign Assistant, which will provide a readout of the legal posted speed limit for the road being traveled. That information is being provided by a third party source being google maps, the internet is showing increased concerns of this such as below links... Read more
ENGINE
Sep 7, 2024
Incident date: Sep 6, 2024
The rear motor failed on my car. It has less than 4,000 miles on it. It is already being worked on. The car barely gave me 10 seconds before it lost power, locked up and wouldn’t move. Yes. They told me the rear motor failed and needed to be replaced. Tesla inspected it themselves and confirmed... Read more
POWER TRAIN
Aug 22, 2024
Incident date: Sep 1, 2022
The contact owns a 2020 Toyota Highlander. The contact stated while driving at speeds above 20 MPH, there was a loud whining sound coming from the transmission. The vehicle was taken to the local mechanic and the contact was informed that the sound was an indication of transmission failure. The caus... Read more
ENGINE
Aug 21, 2024
Incident date: Sep 2, 2022
The engine has failed due to a cylinder misfire that was caused by coolant leaking into the engine block. Mileage on my car is 85,918 Ford had a recall on the engine but the recall was for 84,000 miles or below. So, my car is over by 1,918 miles. Ford says they can’t do anything to offset the c... Read more
ELECTRICAL SYSTEM
Aug 13, 2024
Incident date: Aug 13, 2024
Rear-View Camera Failure: The rear view camera functions intermittently. While in Reverse, the screen goes black, with a red triangle and a circle with a line through it. This SAFETY ISSUE increases risk of incidents resulting in injury and/or property damage while the vehicle is in reverse. I und... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Aug 5, 2024
Incident date: Aug 5, 2024
The contact owns a 2014 Buick Enclave. The contact stated that while driving uphill, the messages "Service Stabili-trak" and "Traction Control Off" messages were displayed, and the vehicle lost motive power and stalled. The vehicle was later driven to the local mechanic, but the cause of the failure... Read more
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
May 21, 2024
Incident date: May 3, 2024
The fix done as part of remedy for NHTSA Recall #: 23V-718 didn’t actually fix the issue. In fact, I feel the frequency of blacked out 360 view monitor is increasing. Below are the details of the recall related to the same issue. Mazda Recall #: 6223J NHTSA Recall #: 23V-718 Recall Date: 10/26/... Read more
SEAT BELTS
May 21, 2024
Incident date: May 3, 2024
The passenger seat belt failed and will not retract. People riding in my car are not safe with the seatbelt hanging loose. I read this was a recall which included 2019 S60s but my specific VIN is not including for some reason.
STEERING
May 21, 2024
Incident date: May 3, 2024
The vehicle is unsteady wably fear of freeway driving vehicle does not appear to steer exactly where it is intended. Wheels feel much too small for vehicle. Took car in on 2023 was told recall is not activated. I can’t do freeway driving I am fearful in vehicle. Dealership only does related item... Read more
ELECTRICAL SYSTEM
May 9, 2024
Incident date: May 9, 2024
The contact owns a 2020 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V440000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact st... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Apr 19, 2024
Incident date: Sep 7, 2022
Open highway traveling 50+ mph, changing lanes from middle to right. Car's emergency brakes turned on and slowed me down abruptly for about 1 full second. Thankfully no on was behind me and no one was hurt. I have had this car for 6 months and this has happened 2 other times.
ENGINE
Mar 19, 2024
Incident date: Mar 18, 2024
Oils going some where no oil puddles but very low on oil
UNKNOWN OR OTHER
Mar 19, 2024
Incident date: Mar 18, 2024
Android Auto is not connecting the first time or disconnecting constantly. creating hazardous situations to frequently stop and re-attempt multiple times to get it to work.
ENGINE
Jan 18, 2024
Incident date: Jan 18, 2024
The vehicle shuts off when driving in stop and go conditions but not related to the auto stop function. A message across the dash appears “Please push start button”. This has happened more than once but there are no check engine lights or anything else appearing on the dash. The vehicle just kee... Read more
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Dec 21, 2023
Incident date: Dec 21, 2023
The contact owns a 2020 Toyota Camry. The contact stated that upon attempting to open the sunroof, the roof became stuck in place and rolled back halfway. The vehicle was taken to the dealer where a diagnostic test showed that the rails connected to the sunroof were defective. The contact was provid... Read more
ENGINE
Apr 28, 2023
Incident date: Apr 1, 2023
When the clutch is depressed the engine kills without indication anything is happening. All the dash lights come on and the power steering goes out. It has been happening repeatedly since last June. More frequently over time. If it happens on an off ramp or at an intersection the engine will not st... Read more
SERVICE BRAKES
Apr 21, 2023
Incident date: Mar 29, 2023
The contact owns a 1994 Chevrolet Corvette. The contact stated while driving at various speeds and depressing the brake pedal, the vehicle was shaking with the brake pads abnormally grabbing. The contact stated that he had to lightly depress the brake pedal to prevent the vehicle from shaking and th... Read more
EXTERIOR LIGHTING:TAIL LIGHTS
Apr 21, 2023
Incident date: Mar 29, 2023
The contact owns a 2007 Mercedes-Benz CLK350. The contact stated that while operating the vehicle, the rear taillights became inoperable and would not illuminate as designed. The cause of the failure was not yet determined. The local dealer and manufacturer were made aware of the failure, but no ass... Read more
ELECTRICAL SYSTEM
Mar 29, 2023
Incident date: Mar 29, 2023
My engine cut off without warning at a very busy intersection. I was stuck in busy traffic. I could not get it restarted or out of park. (I am a resident of Altavista, Va. 24517 This incident occurred in South Boston, Va.,approx. 40-45 miles from where I live.) A South Boston Policeman stopped an... Read more
ELECTRICAL SYSTEM
Feb 3, 2023
Incident date: Sep 15, 2022
The airbag light turns on and beeps. The truck is available for inspection. A dealership told us it was the sensors that have gone bad. It is odd that all the sensors would go bad all at one time. Concern is if there is an accident, the air bags will not go off as intended. There is also concern tha... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jan 25, 2023
Incident date: Jan 23, 2023
Emergency braking system was activated on 15 FWY, traveling north just south of Magnolia (33.8652148,-117.5413564) No vehicle or objects were in front of me. I was in the far left lane traveling at freeway speeds for over 2 miles before the emergency braking system was activated. The vehicle trav... Read more
TIRES
Dec 12, 2022
Incident date: Oct 1, 2022
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V482000 (Tires) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of t... Read more
TIRES
Nov 21, 2022
Incident date: Mar 21, 2022
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of the NHTSA Campaign Number: 22V482000 (Tires) and 22V099000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable ... Read more
BACK OVER PREVENTION
Nov 21, 2022
Incident date: Mar 21, 2022
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of the NHTSA Campaign Number: 22V482000 (Tires) and 22V099000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable ... Read more
UNKNOWN OR OTHER
Sep 28, 2022
Incident date: Sep 25, 2022
Wheel speed sensors appear to fail on a routine basis (every 0-10 months), similar to the subject of recall 21V-042 on Sprinter vans. Sensor failure disables most safety features of vehicles including ABS, blind spot warning, assisted steering, and other safety features. THe failure causes notable... Read more
STEERING
Sep 28, 2022
Incident date: Sep 25, 2022
Wheel speed sensors appear to fail on a routine basis (every 0-10 months), similar to the subject of recall 21V-042 on Sprinter vans. Sensor failure disables most safety features of vehicles including ABS, blind spot warning, assisted steering, and other safety features. THe failure causes notable... Read more
SERVICE BRAKES
Sep 28, 2022
Incident date: Sep 25, 2022
Wheel speed sensors appear to fail on a routine basis (every 0-10 months), similar to the subject of recall 21V-042 on Sprinter vans. Sensor failure disables most safety features of vehicles including ABS, blind spot warning, assisted steering, and other safety features. THe failure causes notable... Read more
STEERING
Apr 6, 2022
Incident date: Apr 3, 2022
Hi, I was driving at highway speeds, about 80mph through West Texas where the speed limit is 80MPH. I was pulling a trailer, there was a 40'ish MPH side-wind blowing pushing the vehicle to the center divider. As I was passing a semi on the outside of a curve, as I came upon the bow wake, the vehi... Read more
BACK OVER PREVENTION
Mar 31, 2022
Incident date: Mar 2, 2022
The contact owns a 2018 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V099000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonab... Read more
WHEELS
Nov 6, 2020
Incident date: Nov 6, 2020
THE STABILITY CONTROL LIGHT, ABS BRAKES, COLLISION ASSIST CAME ON THEN AS I PULLED ONTO THE INTERSTATE THE CAR STARTED BUCKING LOST ACCELERATION AND I HAD AN 18 WHEELER RUNNING UP MY REAR TRYING TO BRAKE. THE VEHICLE WENT INTO LIMP MODE. I AM FAMILIAR WITH WHEEL SENSOR FAILURES HOW THIS VEHICLE REAC... Read more
VEHICLE SPEED CONTROL
Nov 6, 2020
Incident date: Nov 6, 2020
THE STABILITY CONTROL LIGHT, ABS BRAKES, COLLISION ASSIST CAME ON THEN AS I PULLED ONTO THE INTERSTATE THE CAR STARTED BUCKING LOST ACCELERATION AND I HAD AN 18 WHEELER RUNNING UP MY REAR TRYING TO BRAKE. THE VEHICLE WENT INTO LIMP MODE. I AM FAMILIAR WITH WHEEL SENSOR FAILURES HOW THIS VEHICLE REAC... Read more
ENGINE
Nov 6, 2020
Incident date: Nov 6, 2020
THE STABILITY CONTROL LIGHT, ABS BRAKES, COLLISION ASSIST CAME ON THEN AS I PULLED ONTO THE INTERSTATE THE CAR STARTED BUCKING LOST ACCELERATION AND I HAD AN 18 WHEELER RUNNING UP MY REAR TRYING TO BRAKE. THE VEHICLE WENT INTO LIMP MODE. I AM FAMILIAR WITH WHEEL SENSOR FAILURES HOW THIS VEHICLE REAC... Read more
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Oct 26, 2018
Incident date: Jul 1, 2018
TL* THE CONTACT OWNS A 2018 MERCEDES-BENZ METRIS VAN (MMPV2G). THE CONTACT STATED THAT THE BACK-UP CAMERA WAS INSTALLED TOO LOW TO CLEARLY SEE THE SURROUNDINGS WHEN REVERSING. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF PALM SPRINGS (4095 E PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 328-6525) WHO S... Read more
Technical Service Bulletins — 2018 MERCEDES-BENZ METRIS
39 manufacturer communications from 25 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 7 |
| 110000 ELECTRICAL SYSTEM | 5 |
| 120000 EXTERIOR LIGHTING | 2 |
| 070000 FUEL SYSTEM, GASOLINE | 2 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 2 |
| 135000 VISIBILITY:REARVIEW MIRRORS/DEVICES | 2 |
| 220000 SEATS | 2 |
| 150000 SEAT BELTS | 2 |
LI46.35-N-076604
Jul 13, 2023
010000 STEERING
Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).
LI82.85-N-074054
Jul 6, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardwa
LI82.85-N-074054
Jul 6, 2023
110000 ELECTRICAL SYSTEM
The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardwa
LI00.19-N-075749
Jan 13, 2023
110000 ELECTRICAL SYSTEM
Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into
MB Launch NCU-VS
Dec 19, 2022
280000 BACK OVER PREVENTION
(RC)Replace Rear View Camera and Update Software
MB Launch NCU-VS
Dec 19, 2022
135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
(RC)Replace Rear View Camera and Update Software
LI54.65-N-075675
Nov 11, 2022
130000 VISIBILITY
Complaint Camera cover of reversing camera does not fold in (see Picture 01, shown on vehicle with code W65 (Tailgate)). Remedy Note: Do not replace any component parts or carry out any diagnostic work! Model 447.6/7 (Metris) As of the
LI54.65-N-075675
Nov 11, 2022
110000 ELECTRICAL SYSTEM
Complaint Camera cover of reversing camera does not fold in (see Picture 01, shown on vehicle with code W65 (Tailgate)). Remedy Note: Do not replace any component parts or carry out any diagnostic work! Model 447.6/7 (Metris) As of the
MB Initial NCU-P
Sep 7, 2022
190000 TIRES
(RC)Replace Tire Loading Information Label and Inspect Tires
MB Initial NCU-P
Sep 7, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
(RC)Replace Tire Loading Information Label and Inspect Tires
Recall Informati
Jun 1, 2022
280000 BACK OVER PREVENTION
(RC)Replace and Update Rear View Camera
Recall Informati
Jun 1, 2022
350000 EQUIPMENT
(RC)Replace and Update Rear View Camera
Recall Informati
Jun 1, 2022
135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
(RC)Replace and Update Rear View Camera
2022030032
Apr 1, 2022
030000 BRAKES (PWS)
Brake Fluid Reservoir Mounting.
2022040011
Apr 1, 2022
070000 FUEL SYSTEM, GASOLINE
Check and Replace Fuel Hose Clamps and Hose.
VSC2021110005
Dec 15, 2021
150000 SEAT BELTS
Replace Certain Seatbelts
LI82.85-N-074054
Dec 1, 2021
110000 ELECTRICAL SYSTEM
"Audio 30/40 VIS (Garmin) head unit - Con- nection failure with smartphone integration "
NCUVS2KRUMPE
Nov 3, 2021
070000 FUEL SYSTEM, GASOLINE
Update Fuel System Control Unit
NCUVS2KRUMPE
Nov 3, 2021
350000 EQUIPMENT
Update Fuel System Control Unit
V-RC-2020070008
Aug 11, 2020
105300 POWER TRAIN:DRIVELINE:DRIVESHAFT
Propeller Shaft
V-RC-2020010011
Feb 22, 2020
220000 SEATS
Seat Base Cover
LI82.95-N-070783
Jan 21, 2020
110000 ELECTRICAL SYSTEM
Fault message in instrument cluster "SOS not ready" - SOS button in overhead control panel flashes
LI91.40-N-062773
Dec 17, 2019
150000 SEAT BELTS
Seat belt does not roll up correctly
MB Initial NCU -
Oct 31, 2019
220000 SEATS
Initial NCU - Seat Base Cover
LI30-21-N-069662
May 7, 2019
185000 VEHICLE SPEED CONTROL:CRUISE CONTROL
Supplemental Cruise Control Installation Instructions, 447 without Code MS1
LI82 85-P-069469
Apr 12, 2019
350000 EQUIPMENT
MBUX multimedia system: The Voice Control System does not recognize voice commands; message "Voice data are loading" is displayed
LI82 85-P-069467
Apr 12, 2019
350000 EQUIPMENT
MBUX multimedia system: "Freeway" pop-up display cannot be deactivated
LI82 85-P-069370
Apr 12, 2019
350000 EQUIPMENT
MBUX multimedia system: Fault code B1F9997 is shown as stored
LI30 21-N-069662
Apr 10, 2019
350000 EQUIPMENT
Supplemental Cruise Control Installation Instructions, 447 without Code MS1
LI30 21-N-069662
Apr 10, 2019
180000 VEHICLE SPEED CONTROL
Supplemental Cruise Control Installation Instructions, 447 without Code MS1
NCU-2019040009 9
Apr 9, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Vehicles without Final Inspection
LI82 10-N-069621
Apr 4, 2019
120000 EXTERIOR LIGHTING
Stress Cracks in the Left and/or Right Headlamp Lenses
LI82 10-N-069621
Apr 4, 2019
121000 EXTERIOR LIGHTING:HEADLIGHTS
Stress Cracks in the Left and/or Right Headlamp Lenses
LI4730N0660142
Apr 6, 2018
071420 FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
Update document with remedy. Newly released purge valve.
LI4730N0660142
Apr 6, 2018
980000 UNKNOWN OR OTHER
Update document with remedy. Newly released purge valve.
LI4730N0660142
Apr 6, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Update document with remedy. Newly released purge valve.
LI82 20-P-067107
Oct 5, 2017
120000 EXTERIOR LIGHTING
LED light on thermal cup holder in rear passenger compartment of BR 222 flickers
LI82 20-P-067107
Oct 5, 2017
356000 EQUIPMENT ADAPTIVE/MOBILITY
LED light on thermal cup holder in rear passenger compartment of BR 222 flickers
LI82 20-P-067107
Oct 5, 2017
350000 EQUIPMENT
LED light on thermal cup holder in rear passenger compartment of BR 222 flickers
NHTSA Safety Investigations — MERCEDES-BENZ METRIS
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE18002
Opened: Mar 13, 2018 — Closed: Jun 18, 2019
Low Pressure Fuel Supply Hose Leak
On November 27, 2018, Daimler Vans USA, LLC submitted a Defect Information Report (DIR) to NHTSA describing two engine compartment fuel hose connection defects in certain model year (MY) 2016 and 2017 Mercedes-Benz Metris vehicles (Recall 18V-837).The recall scope includes approximately 12,383 Metri... Read more
MERCEDES-BENZ METRIS — All Years Overview
Complete safety history for the MERCEDES-BENZ METRIS across all model years (2015–2023).
76
Total Recalls
263
Total Complaints
1
Investigations
4
Reported Crashes
3
Reported Fires
0
Reported Deaths