2022 MERCEDES-BENZ METRIS
5 recalls — 9 complaints — 21 TSBs
26V070000 Feb 6, 2026
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020 and 2022-2023 Mercedes-Benz Metris right-hand-drive vehicles. Water may accumulate on the air bag control unit, which can cause the air bags not to deploy as intended.
Consequence
An air bag that does not deploy as intended increases the risk of injury in a crash.
Remedy
Dealers will install a cover on the air bag control unit, free of charge. Owner notification letters were mailed beginning April 10, 2026. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KORSRS. Vehicle Identification Numbers (VINs) involved in this ... Read more
25V463000 Jul 11, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2020-2023 Mercedes-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Fe... Read more
Consequence
A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2GARPIN.
23V881000 Dec 21, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2022-2023 Mercedes-Benz Metris vehicles. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 5, 2024. Owner notification letters were mailed November 1, 2024. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recal... Read more
23V444000 Jun 26, 2023
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2021 Freightliner Sprinter and 2021-2023 Mercedes-Benz Sprinter and Metris vehicles. The fuel pump may shutdown, which can result in a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed November 1, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is 4790205.
22V134000 Mar 8, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Consequence
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
Complaint Statistics
9 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 1 |
| ELECTRICAL SYSTEM | 1 |
| VISIBILITY/WIPER | 1 |
| POWER TRAIN | 1 |
| EXTERIOR LIGHTING | 1 |
| SERVICE BRAKES | 1 |
| FUEL/PROPULSION SYSTEM | 1 |
| BACK OVER PREVENTION: SENSING SYSTEM: CAMERA | 1 |
| ENGINE | 1 |
ENGINE
Nov 25, 2025
Incident date: Nov 11, 2025
October 2, 2025 no oil in engine. car has always had regular oil maintenance. Dealer put almost four quarts of oil in car to start an Oil Consumption Test of 1,000 miles. November 22, 2025 driving about 70 miles an hour, on the 241 Toll Road car loses powder, speed dropped to about 20 miles an hour... Read more
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Sep 10, 2025
Incident date: Sep 8, 2025
See attached document for complaint.
FUEL/PROPULSION SYSTEM
Oct 7, 2024
Incident date: Oct 1, 2024
I took my Ford edge to the service department of Pine belt Ford. They let me know that there was a crack in my engine block, causing coolant to leak into the engine.
SERVICE BRAKES
Oct 3, 2024
Incident date: Dec 21, 2023
My ABS light and ESC light come on intermittently and at time repeatedly on and off. Also a warning comes on stating either "Servcie ABS" or "Service Electronic Braking System". There are no codes when scanned.
EXTERIOR LIGHTING
Sep 23, 2024
Incident date: Nov 23, 2023
On 06/13/24, milage 61023, I experienced a failure in Left Tail Light. There was no damage to the housing unit, ie a crack in the lighting unit, but I was advised that the entire housing unit needed to be replaced as there was water in the housing unit that corroded the light socket for the led li... Read more
POWER TRAIN
Jul 22, 2024
Incident date: Jul 22, 2024
Shaking and shuddering at around 30-45 mph. This happens in traffic and feels unsafe. This is a know issue for these cars, but mine is not included in the recall - this must be an oversight or mistake.
VISIBILITY/WIPER
Jan 30, 2024
Incident date: Jan 1, 2024
Windshield wiper falls out of alignment when operated in freezing temperatures. Maintenance log reports "Wiper caused by being stuck and being operated in weather conditions"
ELECTRICAL SYSTEM
Aug 30, 2023
Incident date: Jul 19, 2023
Battery light comes on, power steering goes out, start/stop function switches in and out of accessory mode, then total power drain and vehicle will not turn over or maintain a charge. vehicle is available for inspection. safety was compromised by lack of control of steering and vehicle shutdown in... Read more
STEERING
Mar 5, 2023
Incident date: Mar 3, 2023
Steering wheel came loose, no reason just happened , unsafe
Technical Service Bulletins — 2022 MERCEDES-BENZ METRIS
21 manufacturer communications from 16 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 8 |
| 070000 FUEL SYSTEM, GASOLINE | 2 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 2 |
| 350000 EQUIPMENT | 2 |
| 030000 BRAKES (PWS) | 1 |
| 119128 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:HEATER | 1 |
| 092000 FUEL SYSTEM, OTHER:DELIVERY | 1 |
| 010000 STEERING | 1 |
PDAGLACKHA
Dec 19, 2023
350000 EQUIPMENT
Mercedes-Benz AG has determined that on certain Metris (447 platform) vehicles, the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller might deform. It might therefore com
PDAGLACKHA
Dec 19, 2023
160000 STRUCTURE
Mercedes-Benz AG has determined that on certain Metris (447 platform) vehicles, the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller might deform. It might therefore com
PDAGLACKHA
Dec 19, 2023
130000 VISIBILITY
Mercedes-Benz AG has determined that on certain Metris (447 platform) vehicles, the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller might deform. It might therefore com
2023100006
Dec 13, 2023
070000 FUEL SYSTEM, GASOLINE
Mercedes-Benz AG, the manufacturer of Metris vans, has determined that on certain Metris (447 platform) vehicles the fuel pump impeller might not meet specifications in regards to material characteristics. As a consequence, the impeller mig
NCU-23P2094109
Oct 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Please see the atached documents related to the campaign listed above.
LI46.35-N-076604
Jul 13, 2023
010000 STEERING
Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).
LI82.85-N-074054
Jul 6, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardwa
LI82.85-N-074054
Jul 6, 2023
110000 ELECTRICAL SYSTEM
The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardwa
MB Initial NCU
Jul 5, 2023
092000 FUEL SYSTEM, OTHER:DELIVERY
Replace Fuel Delivery Module.
MB Launch NCU-VS
Aug 10, 2022
350000 EQUIPMENT
(SC)Retrofit PTC Heater
MB Launch NCU-VS
Aug 10, 2022
119128 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:HEATER
(SC)Retrofit PTC Heater
Service and Part
Jun 15, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
(SC)Provide Supplementary Operator's Manual
LI82.85-N-074925
Jun 3, 2022
110000 ELECTRICAL SYSTEM
Complaint In order to better analyze the situation in the field and the wide variety of complaints relating to the Metris Infotainment System Audio 30/40 (GARMIN), a questionnaire must be completed and a log file created for the aforesaid
LI82.85-N-074922
Jun 3, 2022
110000 ELECTRICAL SYSTEM
Complaint The volume of the radio/radio - navigation (RD) control unit (N87/15) is too quiet even at maximum volume. Cause Radio/radio - navigation (RD) control unit (N87/15) software Remedy Remedy of new software for radio/radio - nav
LI82.85-N-074921
Jun 3, 2022
110000 ELECTRICAL SYSTEM
Complaint The person being called/caller is hard to understand when traveling at speeds greater than 80 km/h(50mph) in the vehicle. Cause Radio/radio - navigation (RD) control unit (N87/15) software Remedy Remedy of new software for ra
LI82.85-N-074920
Jun 3, 2022
110000 ELECTRICAL SYSTEM
Complaint - Regionally strong broadcasting stations are poorly received or not received at all. - Interruptions to reception when driving Cause - Third-party installations (e.g. GPS trackers) - Periphery of antenna (e.g. stone chipping
LI82.85-N-074919
Jun 3, 2022
110000 ELECTRICAL SYSTEM
Complaint As soon as a telephone call via Apple CarPlay is ended, the connection to the customer's connected smartphone is disconnected and the radio/radio - navigation (RD) control unit (N87/15) can no longer be operated. Cause 1. Radi
LI82.85-N-071595
Jun 3, 2022
110000 ELECTRICAL SYSTEM
Complaint Head unit for Audio 30/40 VIS (Garmin) - Problems at market launch. Information: At market launch of the head unit for Audio 30/40 VIS (Garmin), some of the functions are only available to a limited extent or are not yet availa
LI82.85-N-074054
Jun 2, 2022
110000 ELECTRICAL SYSTEM
Complaint The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this.
2022030032
Apr 1, 2022
030000 BRAKES (PWS)
Brake Fluid Reservoir Mounting.
2022040011
Apr 1, 2022
070000 FUEL SYSTEM, GASOLINE
Check and Replace Fuel Hose Clamps and Hose.
NHTSA Safety Investigations — MERCEDES-BENZ METRIS
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE18002
Opened: Mar 13, 2018 — Closed: Jun 18, 2019
Low Pressure Fuel Supply Hose Leak
On November 27, 2018, Daimler Vans USA, LLC submitted a Defect Information Report (DIR) to NHTSA describing two engine compartment fuel hose connection defects in certain model year (MY) 2016 and 2017 Mercedes-Benz Metris vehicles (Recall 18V-837).The recall scope includes approximately 12,383 Metri... Read more
MERCEDES-BENZ METRIS — All Years Overview
Complete safety history for the MERCEDES-BENZ METRIS across all model years (2015–2023).
76
Total Recalls
263
Total Complaints
1
Investigations
4
Reported Crashes
3
Reported Fires
0
Reported Deaths