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NHTSA Campaign 17V272000

ELECTRICAL SYSTEM:SOFTWARE

Issued by Daimler Vans USA, LLC · Reported Apr 21, 2017 · 3 vehicles affected

What's wrong

Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2014 Freightliner Sprinter and 2016 Mercedes-Benz Metris vehicles. During vehicle servicing, the affected vehicles received software updates that may conflict with some of the vehicle's computers.

Consequence

The improper software may cause problems with the electronic stability control system, the air bag control unit or the engine management software. These problems can result in an increased risk of a crash or an increased risk of injury in the event of a crash.

Remedy

DVUSA will notify owners, and Mercedes-Benz and Freightliner dealers will update the affected control units on the vehicles, free of charge. An interim notice was sent to owners on July 12, 2017. The recall began on September 1, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.

Vehicles affected by this recall

Make Model Year Units
FREIGHTLINER SPRINTER 2500 2013 3
FREIGHTLINER SPRINTER 2500 2014 3
FREIGHTLINER SPRINTER 3500 2013 3
FREIGHTLINER SPRINTER 3500 2014 3
MERCEDES-BENZ METRIS 2016 3

Source: NHTSA Campaign 17V272000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.