2017 MERCEDES-BENZ METRIS
14 recalls — 37 complaints — 60 TSBs
22V482000 Jul 7, 2022
TIRES
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2018 Mercedes-Benz Metris vans. The value for the maximum combined load weight capacity of the tires is incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire and Loa... Read more
Consequence
An overloaded vehicle may cause tire failure, increasing the risk of a crash.
Remedy
Dealers will install corrected labels on the B-pillar and fuel filler door. Dealers will also inspect and replace incorrect tires, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning April 19, 2024. Owners may contact DVUSA at 1-877-762-82... Read more
22V134000 Mar 8, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2022 Mercedes-Benz Metris vehicles. The connection of the upper and lower fuel hoses to the engine may be insecure, which can result in a fuel leak.
Consequence
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will inspect and repair the fuel hose connections, and replace the clamps and fuel hose, as necessary, free of charge. Owner notification letters were mailed May 5, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2KRAUCH.
22V099000 Feb 22, 2022
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2018 Mercedes-Benz Metris vehicles. A defective memory chip in the rearview camera may cause the display image to freeze.
Consequence
A frozen rearview image does not show the live view of what is currently behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed February 10, 2023. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2RU54KAM.
22V066000 Feb 8, 2022
SERVICE BRAKES, HYDRAULIC:FLUID
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2021 Mercedes-Benz Metris vehicles. The brake fluid reservoir may be incorrectly mounted, which can allow it to detach.
Consequence
A detached brake fluid reservoir can leak brake fluid, increasing the risk of a crash.
Remedy
Dealers will inspect and repair the brake fluid reservoir mounting, as necessary, free of charge. Owner notification letters were mailed on May 2, 2022. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS2BE42BRE.
21V055000 Feb 5, 2021
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2020 Mercedes-Benz Metris and 2019-2020 Mercedes-Benz Sprinter vehicles. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.
Consequence
Failure of the eCall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.
Remedy
DVUSA will notify owners, and dealers will update the software communication module for the automatic emergency call system, free of charge. The recall began on May 5, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VSXHERMPOS.
19V715000 Oct 8, 2019
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2019 Mercedes-Benz Metris vehicles. The integrated backup battery compartment located underneath the front passenger's seat may not have its own cover, potentially exposing the battery when the seat is moved forward.
Consequence
If conductive material, such as metal, unintentionally drops into the opening and contacts the terminals on the battery, an electrical short can occur, increasing the risk of a fire.
Remedy
DVUSA will notify owners, and Mercedes-Benz dealers will install covers over the battery compartment area, free of charge. DVUSA issued owners an interim notification on December 2, 2019. The recall began March 9, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's numbe... Read more
19V290000 Apr 10, 2019
STEERING
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Metris vehicles sold, or ever registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Ve... Read more
Consequence
Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the aluminum bolts with steels bolts, free of charge. DTNA issued owners an interim notification on June 3, 2019. The recall began November 15, 2019. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is ... Read more
18V837000 Nov 29, 2018
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. The fuel hose in the engine compartment may leak at the lower connecting point of the transition hose, between the underbody fuel line and the Schrader valve and/or where the fuel line connects to the fuel p... Read more
Consequence
A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
DVUSA will notify owners, and dealers will replace the affected hose and clamp, free of charge. The recall is expected to begin January 25, 2019. Owners may contact DVUSA customer service at 1-877-762-8267.
18V497000 Jul 29, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017-2018 Mercedes-Benz Metris vehicles. The drive shaft securing bolts may loosen at the automatic transmission flange.
Consequence
If the bolts loosen and fall out, the driveshaft may separate causing a loss of drive, thereby increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the transmission flange, securing bolts, and clean the shaft seal, free of charge. The recall began September 28, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
18V335000 May 22, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Mercedes-Benz Metris vehicles. The transmission support may not have been properly tightened to the vehicle body, potentially resulting in damage to the driveshaft.
Consequence
Damage to the driveshaft could cause a loss of power to the wheels, increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the transmission support mounting bolts, replacing and tightening them as necessary, free of charge. The recall began July 11, 2018. Owners may contact DVUSA customer service at 1-877-762-8267.
17V651000 Oct 16, 2017
SUSPENSION:FRONT:WHEEL BEARING
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain 2017 Mercedes-Benz Metris Vans. The front axle wheel bearings may not have been correctly seated possibly resulting in a front wheel detaching.
Consequence
The loss of a front wheel would increase the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will inspect the front axle wheel bearing retaining rings, correcting their position as necessary, free of charge. The recall began on December 15, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
17V595000 Sep 22, 2017
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2017 Mercedes-Benz Metris vans. These vehicles have electrical power steering control units with improperly welded contact pins.
Consequence
The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.
Remedy
DVUSA will notify owners, and dealers will replace the electric power steering rack, free of charge. An interim notice is expected to be mailed on November 17, 2017. A second notice will be mailed to owners when parts become available. Owners may contact Daimler's customer service at 1-877-762-82... Read more
17V148000 Mar 7, 2017
LANE DEPARTURE: BLIND SPOT DETECTION
Defect Description
Daimler Vans USA LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Metris vehicles. These vans were to be equipped with the Blind Spot Monitoring (BSM) feature, however, the installed instrument cluster and steering wheel does not support the function, and thus, the BSM system does not work... Read more
Consequence
If a vehicle is in the driver's blind spot, but the BSM system does not warn the driver, there would be an increased risk of a crash.
Remedy
DVUSA will notify owners, and dealers will install the correct instrument cluster and steering wheel to enable the BSM function, free of charge. Interim notices informing owners of the safety risk were mailed on May 8, 2017. Owners will receive a second notice when the remedy becomes available. T... Read more
16V935000 Dec 27, 2016
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2017 Mercedes-Benz Metris Vans manufactured September 9, 2016, to September 28, 2016. The affected vehicles have a passenger air bag that may have been manufactured with an incorrect Tether Activation Unit (TAU). As a result, in the eve... Read more
Consequence
An improperly vented air bag may not protect the front passenger as expected, increasing the risk of injury.
Remedy
DVUSA will notify owners, and authorized Mercedes-Benz Sprinter dealers will replace the front passenger air bag, free of charge. The recall began February 8, 2017. Owners may contact DVUSA customer service at 1-877-762-8267.
Complaint Statistics
37 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 6 |
| WHEELS | 5 |
| ELECTRICAL SYSTEM | 5 |
| FUEL/PROPULSION SYSTEM | 2 |
| TIRES | 2 |
| STEERING | 2 |
| BACK OVER PREVENTION | 2 |
| POWER TRAIN | 2 |
| FUEL SYSTEM, GASOLINE | 2 |
| SEAT BELTS | 2 |
POWER TRAIN
Feb 24, 2026
Incident date: Feb 24, 2026
Always had Transmissions / power train problems with it until now my mechanic and his Transmissions specialist said that I need a new transmission. They and all other mechanics and people who owned these jeeps or known people who owned these jeeps said they have major Transmissions / power train pro... Read more
UNKNOWN OR OTHER
Feb 24, 2026
Incident date: Feb 24, 2026
I am filing a formal safety complaint regarding my Mercedes-Benz Metris serviced at Mercedes-Benz Coconut Creek (Florida) under Recall VS2LAS561 – 9789VMCRC (Customer Service Case #20781216). On February 12th, I delivered the vehicle for recall service. It was returned on February 23rd without th... Read more
WHEELS
Feb 24, 2026
Incident date: Feb 24, 2026
I am filing a formal safety complaint regarding my Mercedes-Benz Metris serviced at Mercedes-Benz Coconut Creek (Florida) under Recall VS2LAS561 – 9789VMCRC (Customer Service Case #20781216). On February 12th, I delivered the vehicle for recall service. It was returned on February 23rd without th... Read more
FUEL SYSTEM, GASOLINE
Aug 7, 2025
Incident date: Jul 15, 2025
The contact owns a 2023 Lincoln Aviator. The contact received notifications of NHTSA Campaign Numbers: 25V407000 (Structure), 25V393000 (Seats), 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The contact stated tha... Read more
STRUCTURE
Aug 7, 2025
Incident date: Jul 15, 2025
The contact owns a 2023 Lincoln Aviator. The contact received notifications of NHTSA Campaign Numbers: 25V407000 (Structure), 25V393000 (Seats), 25V455000 (Fuel System, Gasoline); however, the parts to do the recall repairs were not yet available. The dealer was not contacted. The contact stated tha... Read more
ELECTRICAL SYSTEM
Aug 7, 2025
Incident date: Jul 15, 2025
I have had 2 major and costly repairs/issues with the engine and its oil system. These are detailed below. I have also received multiple collision or seatbelt dash alerts when no one is near my vehicle whatsoever. Unexpected repairs back-to-back due to defective parts/design: Oil pump control va... Read more
SEAT BELTS
Aug 4, 2025
Incident date: Jul 29, 2025
Back passenger side seat belt not stitched and was not connected to the frame.
ELECTRICAL SYSTEM
Nov 9, 2024
Incident date: Oct 6, 2024
So models which have digital cockpits that were produced before July 2021 are faulty and the screen goes black. I was on the I95 when the display was gone and I didn’t have a speedometer. The manufacturer is already aware and accepts there’s a issue but doesn’t have a recall.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:UREA INJECTION SYSTEM (DEF)
Aug 14, 2024
Incident date: Aug 14, 2024
Bypass DEF FUEL SYSTEM IN ALL THIER COMMERCIAL VEHICLES
AIR BAGS
May 13, 2024
Incident date: Nov 1, 2023
The passenger air bag suddenly deployed while the car was parked in my driveway, braking the dashboard and the windshield.
STEERING
May 7, 2024
Incident date: May 7, 2024
1. Steering malfunction, yes. 2. In the course of driving on [XXX] through a mountain pass in Colorado with snow and poor driving conditions, the steering mechanism on the vehicle failed resulting in not being able to maneuver the vehicle out of the lane or off the road safely. If this happened whil... Read more
UNKNOWN OR OTHER
Apr 4, 2024
Incident date: Apr 4, 2024
This concerns the media screen and has affected several models from 2023, incl my car. I use the screen for my GPS, for getting around and making timely turns and signals when in unfamiliar areas. The problem is that, starting a month after I acquired the car, this screen has pop-up ads that comple... Read more
UNKNOWN OR OTHER
Feb 22, 2024
Incident date: Feb 22, 2024
Vehicle was taken to dealer for recall repair. Upon completion i made sure everything was good to go. And realized the navigation system was not updating. Service agent took it back and was advise it needed a 4 hour update. Car stayed overnight. Following day they informed me they couldn’t find th... Read more
UNKNOWN OR OTHER
Jan 22, 2024
Incident date: Jan 22, 2024
Got in my 2020 Acura RDX this morning and as I was about to start my car the windshield shattered. I contacted the dealer and they are stating that the issue with my windshield is not under warranty and I have to cover it even though it is a manufacturer defect. Acura does have a bulletin out but th... Read more
FUEL SYSTEM, GASOLINE
Nov 15, 2023
Incident date: Sep 7, 2022
The contact owns a 2010 Mercedes-Benz E350W. The contact stated that while driving at an undisclosed speed, she smelled a gasoline odor within the interior of the vehicle. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the fuel filte... Read more
ELECTRICAL SYSTEM
Oct 3, 2023
Incident date: Sep 7, 2022
The rear view backup camera is faulty and doesn't always work. Sometimes it comes on, but most of the time it just doesn't turn on. There is no specific set of circumstances that dictates if it will work or not.
ENGINE
Aug 1, 2023
Incident date: Sep 1, 2020
According to a ford representative my vehicle should have been included in the 21N03 recall but was not. Because of this the cam phasers are failing and I have to repair them. Fords warranty expired 1 January 2023 but my millage is low for the vehicle. Mu vehicle no longer qualified for the repairs.... Read more
EXTERIOR LIGHTING
Apr 7, 2023
Incident date: Apr 5, 2023
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount... Read more
SEAT BELTS
Mar 20, 2023
Incident date: Mar 6, 2023
The contact owns a 2017 Volkswagen Jetta. The contact stated that upon picking up his vehicle from the dealer, the air bag warning light illuminated. The mechanic informed him that the failure was related to the driver’s side seat belt and was not covered under recall. The contact was provided an ... Read more
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Mar 7, 2023
Incident date: Jul 1, 2019
The contact owns a 2017 Ford Focus. The contact stated that the vehicle failed to respond while attempting to drive from a complete stop. The contact stated that the vehicle would respond as needed after shifting into a lower gear. The contact stated that the failure also occurred while driving appr... Read more
FUEL/PROPULSION SYSTEM
Feb 24, 2023
Incident date: Feb 24, 2023
The car has suffered from multiple problems since 2020, where each time I would take it to the shop to be assessed.. The transmission, the electrical, and I have suffered from mental illness due to me being afraid to drive in the car. There was no way to get it diagnosed for the specific recall. I h... Read more
POWER TRAIN
Feb 2, 2023
Incident date: Sep 7, 2022
The actuator in the transfer case went bad in such a way as to not allow the vehicle either move (under its own power) or to be in a parked state; though the shifter and indicator lights indicated PARK and although you could turn off the vehicle and also remove the key, the vehicle was actually in a... Read more
ELECTRICAL SYSTEM
Jan 27, 2023
Incident date: Jan 27, 2023
Car continuously throttled while driving on highway and road with no warnings. Vehicle electric components like radio and parking camera would shut off and not come back on without warning or while using camera. Car now gives warnings of vehicle temperature too high
BACK OVER PREVENTION
Dec 1, 2022
Incident date: Sep 1, 2022
The contact owns a 2017 Mercedes-Benz Metris. The contact received notification of NHTSA Campaign Number: 22V099000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact ... Read more
TIRES
Nov 9, 2022
Incident date: Nov 1, 2021
The contact owns a 2017 Mercedes-Benz Metris. The contact stated that the rear back-up camera would display a blank image while in use. The contact also stated that he replaced four tires after he noticed that the tread on all four tires were wearing excessively. The contact then received notificati... Read more
BACK OVER PREVENTION
Nov 9, 2022
Incident date: Nov 1, 2021
The contact owns a 2017 Mercedes-Benz Metris. The contact stated that the rear back-up camera would display a blank image while in use. The contact also stated that he replaced four tires after he noticed that the tread on all four tires were wearing excessively. The contact then received notificati... Read more
WHEELS
Sep 12, 2022
Incident date: Sep 10, 2022
Safety inspection of tires are showing abnormal and rapid tread wear focused on the outside facing section of tread on all four tires. While the section of tread on the inside facing section is near factory new. The vehicle was bought factory new and this is on the original set of tires. Mileage at ... Read more
SUSPENSION
Sep 12, 2022
Incident date: Sep 10, 2022
Safety inspection of tires are showing abnormal and rapid tread wear focused on the outside facing section of tread on all four tires. While the section of tread on the inside facing section is near factory new. The vehicle was bought factory new and this is on the original set of tires. Mileage at ... Read more
UNKNOWN OR OTHER
Aug 28, 2022
Incident date: Mar 1, 2022
I have been trying for 5 months to get this fixed from the dealer and or manufacturer.They still state they dont have the parts or something . Its been to long and this is a serious safety hazrd to not be able to use the back up camera correctly . We are not even using the vehicle at this time .
ELECTRICAL SYSTEM
Aug 28, 2022
Incident date: Mar 1, 2022
I have been trying for 5 months to get this fixed from the dealer and or manufacturer.They still state they dont have the parts or something . Its been to long and this is a serious safety hazrd to not be able to use the back up camera correctly . We are not even using the vehicle at this time .
UNKNOWN OR OTHER
Oct 20, 2021
Incident date: Oct 20, 2021
Rear back up camera image is frozen, showing a rear view snapshot, but not a live image.
STEERING
Aug 31, 2021
Incident date: Aug 13, 2021
I was driving in a very remote location in central Utah on a paved Utah state highway and I crossed a cattle guard at about 45 mph. Immediately after crossing the cattle guard, the power steering malfunctioned, an alarm sounded and this message in bright orange appeared on the instrument panel displ... Read more
TIRES
Oct 1, 2020
Incident date: Aug 24, 2020
TL* THE CONTACT OWNS A 2017 MERCEDES BENZ METRIS EQUIPPED WITH HANKOOK TIRES, TIRELINE VENTUS S1 NOBLE 2, TIRE SIZE 225/55/R17, DOT # 5MKC1AH0316.. THE CONTACT STATED THAT THE TIRES WERE JUST ROTATED AND WAS DRIVING AT 75 MPH AND THE FRONT DRIVER'S SIDE TIRE BLEW OUT FROM INSIDE OUTWARD. THE CONT... Read more
WHEELS
Oct 1, 2020
Incident date: Aug 24, 2020
TL* THE CONTACT OWNS A 2017 MERCEDES BENZ METRIS EQUIPPED WITH HANKOOK TIRES, TIRELINE VENTUS S1 NOBLE 2, TIRE SIZE 225/55/R17, DOT # 5MKC1AH0316.. THE CONTACT STATED THAT THE TIRES WERE JUST ROTATED AND WAS DRIVING AT 75 MPH AND THE FRONT DRIVER'S SIDE TIRE BLEW OUT FROM INSIDE OUTWARD. THE CONT... Read more
FUEL/PROPULSION SYSTEM
Dec 14, 2018
Incident date: Dec 14, 2018
MERCEDES BENZ STATES THAT IT DOES NOT HAVE PARTS AVAILABLE FOR A FUEL LINE LEAKING PROBLEM WHICH IS SUBJECT TO AN OUTSTANDING NHTSA RECALL NUMBER 18V837. MERCEDES BENZ (877 762-8267) HAS NOT IDENTIFIED A SCHEDULE FOR THE ACQUISITION OF THE NECESSARY PARTS OR RESOLUTION OF THE PROBLEM. MERCEDES BEN... Read more
WHEELS
Oct 11, 2018
Incident date: Sep 1, 2018
UNEVEN TREAD WEAR OF LEFT FRONT TIRE. (CORPORATE CLAIMS MY VEHICLE IS NOT AFFECTED SINCE THE TECHNICAL SERVICE BULLETIN IS NOT PULLED UP BY MY VIN, BUT MY TIRE PROVES OTHERWISE.)
WHEELS
Jul 16, 2018
Incident date: Jun 1, 2018
THE TIRES HAVE WORN OUT TO THE METAL AFTER 5000 MILES AS THE ALIGNMENT WAS PER THE SERVICE TECH - SENT OUT INCORRECTLY AT THE FACTORY- THE VEHICLE WAS KEPT FOR OVER 30 DAYS.. JUDGING FROM USER FORUMS THIS SEEMS TO BE HAPPENING ON A FREQUENT BASIS
Technical Service Bulletins — 2017 MERCEDES-BENZ METRIS
60 manufacturer communications from 42 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 8 |
| 110000 ELECTRICAL SYSTEM | 5 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 5 |
| 140000 AIR BAGS | 4 |
| 150000 SEAT BELTS | 3 |
| 220000 SEATS | 2 |
| 010000 STEERING | 2 |
| 100000 POWER TRAIN | 2 |
LI46.35-N-076604
Jul 13, 2023
010000 STEERING
Various concerns in relation to electric power steering including Rattling/humming noise from electric power steering when steering fully turned (see video recordings 01 and 02).
LI82.85-N-074054
Jul 6, 2023
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardwa
LI82.85-N-074054
Jul 6, 2023
110000 ELECTRICAL SYSTEM
The connection of the customer's smartphone connected via the original USB cable is disconnected after an undefined period of time for no apparent reason. The Apple iPhone 12 and subsequent models are primarily affected by this. Hardwa
LI00.19-N-075749
Jan 13, 2023
110000 ELECTRICAL SYSTEM
Complaint Various issues including control unit programming procedure will not complete successfully/no newer software found, communication faults, or sporadic malfunction of systems. Cause Aftermarket CAN device could be installed into
MB Launch NCU-VS
Dec 19, 2022
280000 BACK OVER PREVENTION
(RC)Replace Rear View Camera and Update Software
MB Launch NCU-VS
Dec 19, 2022
135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
(RC)Replace Rear View Camera and Update Software
LI54.65-N-075675
Nov 11, 2022
130000 VISIBILITY
Complaint Camera cover of reversing camera does not fold in (see Picture 01, shown on vehicle with code W65 (Tailgate)). Remedy Note: Do not replace any component parts or carry out any diagnostic work! Model 447.6/7 (Metris) As of the
LI54.65-N-075675
Nov 11, 2022
110000 ELECTRICAL SYSTEM
Complaint Camera cover of reversing camera does not fold in (see Picture 01, shown on vehicle with code W65 (Tailgate)). Remedy Note: Do not replace any component parts or carry out any diagnostic work! Model 447.6/7 (Metris) As of the
MB Initial NCU-P
Sep 7, 2022
190000 TIRES
(RC)Replace Tire Loading Information Label and Inspect Tires
MB Initial NCU-P
Sep 7, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
(RC)Replace Tire Loading Information Label and Inspect Tires
Recall Informati
Jun 1, 2022
280000 BACK OVER PREVENTION
(RC)Replace and Update Rear View Camera
Recall Informati
Jun 1, 2022
350000 EQUIPMENT
(RC)Replace and Update Rear View Camera
Recall Informati
Jun 1, 2022
135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
(RC)Replace and Update Rear View Camera
2022040011
Apr 1, 2022
070000 FUEL SYSTEM, GASOLINE
Check and Replace Fuel Hose Clamps and Hose.
2022030032
Apr 1, 2022
030000 BRAKES (PWS)
Brake Fluid Reservoir Mounting.
VSC2021110005
Dec 15, 2021
150000 SEAT BELTS
Replace Certain Seatbelts
LI82.85-N-074054
Dec 1, 2021
110000 ELECTRICAL SYSTEM
"Audio 30/40 VIS (Garmin) head unit - Con- nection failure with smartphone integration "
NCUVS2KRUMPE
Nov 3, 2021
350000 EQUIPMENT
Update Fuel System Control Unit
NCUVS2KRUMPE
Nov 3, 2021
070000 FUEL SYSTEM, GASOLINE
Update Fuel System Control Unit
Launch NCU - 202
Jan 7, 2021
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
Launch NCU - 202
Jan 7, 2021
118000 ELECTRICAL SYSTEM:SOFTWARE
Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2013-2017 B-Class, C-Class, CLA-Class, CLS-Class, E-Class, G-Class, GL-Class, GLA-Class, GLC-Class, GLE-Class, GLK-Class, GLS-Cla
V-RC-2020070008
Aug 11, 2020
105300 POWER TRAIN:DRIVELINE:DRIVESHAFT
Propeller Shaft
V-RC-2020010011
Feb 22, 2020
220000 SEATS
Seat Base Cover
LI82.95-N-070783
Jan 21, 2020
110000 ELECTRICAL SYSTEM
Fault message in instrument cluster "SOS not ready" - SOS button in overhead control panel flashes
LI91.40-N-062773
Dec 17, 2019
150000 SEAT BELTS
Seat belt does not roll up correctly
MB Initial NCU -
Oct 31, 2019
220000 SEATS
Initial NCU - Seat Base Cover
V-RC-2019100002
Oct 31, 2019
010000 STEERING
Steering Gear Bolt
LI30-21-N-069662
May 7, 2019
185000 VEHICLE SPEED CONTROL:CRUISE CONTROL
Supplemental Cruise Control Installation Instructions, 447 without Code MS1
LI30 21-N-069662
Apr 10, 2019
350000 EQUIPMENT
Supplemental Cruise Control Installation Instructions, 447 without Code MS1
LI30 21-N-069662
Apr 10, 2019
180000 VEHICLE SPEED CONTROL
Supplemental Cruise Control Installation Instructions, 447 without Code MS1
LI82 10-N-069621
Apr 4, 2019
121000 EXTERIOR LIGHTING:HEADLIGHTS
Stress Cracks in the Left and/or Right Headlamp Lenses
LI82 10-N-069621
Apr 4, 2019
120000 EXTERIOR LIGHTING
Stress Cracks in the Left and/or Right Headlamp Lenses
V-RC-2018070002
Jul 3, 2018
100000 POWER TRAIN
Transmission carrier attachment: Daimler AG, has determined thatin certain Model 447 vehicles, the screw connection of the transmission carrier to the vehicle body may not be tightened with the specified torque.
V-RC-2018070002
Jul 3, 2018
160000 STRUCTURE
Transmission carrier attachment: Daimler AG, has determined thatin certain Model 447 vehicles, the screw connection of the transmission carrier to the vehicle body may not be tightened with the specified torque.
V-RC-2018060012
Jun 26, 2018
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Transmission carrier attachment.
V-RC-2018060012
Jun 26, 2018
100000 POWER TRAIN
Transmission carrier attachment.
2017100013
May 3, 2018
140000 AIR BAGS
Add serial number of installed front passenger airbag to VeDoc.
LI4730N0660142
Apr 6, 2018
980000 UNKNOWN OR OTHER
Update document with remedy. Newly released purge valve.
LI4730N0660142
Apr 6, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Update document with remedy. Newly released purge valve.
LI4730N0660142
Apr 6, 2018
071420 FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
Update document with remedy. Newly released purge valve.
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
2017030016
Jun 2, 2017
350000 EQUIPMENT
Recall Campaign bulletin
2017010005
Apr 3, 2017
140000 AIR BAGS
Recall Campaign bulletin
2017010005
Apr 3, 2017
350000 EQUIPMENT
Recall Campaign bulletin
2017030013
Apr 3, 2017
140000 AIR BAGS
Recall Campaign bulletin
LI91.40-N-062773
Jun 15, 2016
150000 SEAT BELTS
Seat belt does not retract correctly
LI72.16-N-062704
Jun 10, 2016
162300 STRUCTURE:BODY:DOOR
Noises from sliding door while driving
16TS7
Mar 28, 2016
080000 FUEL SYSTEM, DIESEL
16TS7 Reman Diesel Particulate Filter Serial Number
2017030012
Feb 12, 2016
140000 AIR BAGS
Pursuant to Part 579.5, we have no Sprinter or Metris Service and Warranty Bulletins for the month of January, 2017.
2017030012
Feb 12, 2016
350000 EQUIPMENT
Pursuant to Part 579.5, we have no Sprinter or Metris Service and Warranty Bulletins for the month of January, 2017.
14TL8
Oct 31, 2014
350000 EQUIPMENT
14TL8 TorcUP? Non-Impacting Torque Tool.
14CSA22
Oct 24, 2014
114000 ELECTRICAL SYSTEM:WIRING
14CSA22 DTNA Chassis Wiring Diagrams
14TL9
Oct 23, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14TL9 Special Tool Warranty Program.
14TL7
Oct 15, 2014
354000 EQUIPMENT:MECHANICAL
14TL7 DD Platform Flywheel Housing Runout Tool W470589032100
14CSA21
Oct 14, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA21 Holiday Schedule for the Detroit Customer Support Center ?
14CSA20
Oct 10, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA20 EGR Valve Actuator Kit P/N E23539699
sb2080
Oct 1, 2014
062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
sb2080 Australian CST M1400 Isolated Radiator Retrofit
14TL2
Jul 29, 2014
060000 ENGINE (PWS)
14TL2 DD Platform Engine Stand Adapter W060589023100
14TL5
Jul 29, 2014
350000 EQUIPMENT
14TL5 ABS Power Line Carrier Converter Available Through PDC
14TS19
Jul 24, 2014
090000 FUEL SYSTEM, OTHER
14TS19 DD Platform High Pressure Fuel Lines
NHTSA Safety Investigations — MERCEDES-BENZ METRIS
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE18002
Opened: Mar 13, 2018 — Closed: Jun 18, 2019
Low Pressure Fuel Supply Hose Leak
On November 27, 2018, Daimler Vans USA, LLC submitted a Defect Information Report (DIR) to NHTSA describing two engine compartment fuel hose connection defects in certain model year (MY) 2016 and 2017 Mercedes-Benz Metris vehicles (Recall 18V-837).The recall scope includes approximately 12,383 Metri... Read more
MERCEDES-BENZ METRIS — All Years Overview
Complete safety history for the MERCEDES-BENZ METRIS across all model years (2015–2023).
76
Total Recalls
263
Total Complaints
1
Investigations
4
Reported Crashes
3
Reported Fires
0
Reported Deaths