1996 JEEP CHEROKEE

10 recalls, 584 complaints - 56 TSBs

EXTERIOR LIGHTING:BRAKE LIGHTS

Defect Description

U.S. DRIVE RIGHT IS RECALLING CERTAIN MODEL YEAR 1994-1996 JEEP CHEROKEE VEHICLES IMPORTED FROM JANUARY 2007, THROUGH APRIL 2011 FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT," FOR THE HIGH MOUNT BRAKE LAMP ASSEMBLY. T... Read more

Consequence

INADEQUATE LIGHTING COULD REDUCE VISIBILITY OF VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy

U.S. DRIVE RIGHT WILL NOTIFY OWNERS AND MAIL KITS ALONG WITH INSTRUCTIONS TO HAVE THE VEHICLE REPAIRED BY A QUALIFIED MECHANIC OF THEIR CHOICE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 12, 2011. OWNERS MAY CONTACT U.S. DRIVE RIGHT AT 1-888-632-5936.

1,126 vehicles affected

Manufacturer: U.S. DRIVE RIGHT

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES... Read more

Consequence

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy

DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

42,540 vehicles affected

Manufacturer: DOPE, INC.

EXTERIOR LIGHTING

Defect Description

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES... Read more

Consequence

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy

SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

16,270 vehicles affected

Manufacturer: SABERSPORT

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

U.S. DRIVE RIGHT IS RECALLING 107 MY 1994-1998 RIGHT HAND DRIVE, 4-WHEEL DRIVE JEEP CHEROKEE VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 101, 'CONTROLS AND DISPLAYS;' NO. 108, 'LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT;' NO. 111, 'REARVIEW MIRROR;' NO. 114, '... Read more

Consequence

THESE VEHICLES DO NOT MEET THE REQUIRED STANDARDS.

Remedy

U.S. DRIVE RIGHT WILL MAKE ALL THE REQUIRED MODIFICATIONS. A REPRESENTATIVE WILL TRAVEL TO THE CUSTOMER'S LOCATION AND MAKE THE MODIFICATIONS ON SITE. THE RECALL WILL BE PERFORMED ON A REGIONAL BASIS BEGINNING MARCH 2008. OWNERS MAY CONTACT U.S. DRIVE RIGHT AT 1-888-632-5936.

107 vehicles affected

Manufacturer: U.S. DRIVE RIGHT

EXTERIOR LIGHTING

Defect Description

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D... Read more

Consequence

WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy

PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

61,944 vehicles affected

Manufacturer: PRO-A MOTORS, INC.

SERVICE BRAKES, HYDRAULIC

Defect Description

CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE ... Read more

Consequence

LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy

AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

7,440 vehicles affected

Manufacturer: BRAKE PARTS, INC.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

Defect Description

VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRI... Read more

Consequence

THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.

Remedy

DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.

589,000 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Defect Description

DURING ASSEMBLY OF THE FRAME, A FILLET WELD THAT JOINS THE INNER STEERING GEAR ATTACHMENT REINFORCEMENT TO THE FRAME RAIL, WAS OMITTED.

Consequence

DUE TO HIGH STEERING LOAD EVENTS, VEHICLES CAN EXHIBIT BROKEN STEERING GEAR ATTACHING BOLTS OR FRAME RAIL CRACKING AT THE STEERING GEAR ATTACHING POINT INCREASING THE RISK OF A VEHICLE CRASH.

Remedy

DEALERS WILL INSPECT THE VEHICLES FOR CRACKS IN THE FRAME RAIL. VEHICLES THAT SHOW CRACKS WILL BE EQUIPPED WITH REINFORCEMENT PLATES. VEHICLES THAT ARE FOUND TO BE FREE OF CRACKS WILL HAVE A SLOT CUT IN THE CROSS MEMBER AND THE FILLET WELD WILL BE ADDED.

2,500 vehicles affected

Manufacturer: CHRYSLER CORPORATION

SEAT BELTS:REAR/OTHER

Defect Description

THE WEB MOUNTED REAR SEAT BELT INBOARD ANCHOR POSITIONS MAY NOT ACHIEVE THE REQUIRED LOAD OF FMVSS NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES."

Consequence

IN THE EVENT OF A CRASH, THE VEHICLE OCCUPANT WOULD NOT BE PROPERLY SECURED.

Remedy

DEALERS WILL ADD A WASHER TO EACH REAR INBOARD SEAT BELT ANCHOR ATTACHMENT.

77,000 vehicles affected

Manufacturer: CHRYSLER CORPORATION

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Defect Description

THE FASTENERS WHICH SECURE THE ALTERNATOR CIRCUIT FUSE TO THE POWER DISTRIBUTION CENTER MAY HAVE AN IMPROPER CLAMP LOAD.

Consequence

IMPROPER CLAMPING CAN RESULT IN ARCING AT THE CONNECTION POTENTIALLY CAUSING A FIRE IN THE ENGINE COMPARTMENT.

Remedy

DEALERS WILL REPLACE THE ALTERNATOR FUSE WITH A FUSE LINK AND ANY DAMAGE TO THE POWER DISTRIBUTION CENTER WILL BE REPAIRED.

32,000 vehicles affected

Manufacturer: CHRYSLER CORPORATION

Complaint Statistics

584 total complaints 73 crashes 30 fires 34 injuries 1 deaths

Top Reported Components

Component	Complaints
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR	62
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	23
POWER TRAIN:AUTOMATIC TRANSMISSION	22
ENGINE AND ENGINE COOLING:ENGINE	20
AIR BAGS:FRONTAL	19
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS	16
ELECTRICAL SYSTEM	15
SUSPENSION	15
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE	15
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH	13

Incident date: Oct 18, 2024

The contact owns a 2021 Lexus RX350. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that vehicle registration was due to expire 01/2025. The contact stated that the vehicle registration w... Read more

Incident date: Oct 18, 2024

The contact called on behalf of her daughter's boyfriend who was driving alongside her daughter in a 2012 Chevrolet Malibu. The contact stated that her daughter's boyfriend was driving on the highway at approximately 75 MPH in the left lane when a tractor-trailer in the right lane veered into their... Read more

Crash 2 injured

Incident date: Jan 1, 2020

THE JEEP WILL START TO SHAKE WHENEVER YOU HIT A BUMP REALLY BAD SHAKING . ALSO WHENEVER YOU COME TO A STOP AFTER DRIVING 10 MILES THE MOST , THE CAR WILL NOT TURN ON AGAIN FOR ABOUT 20 MINUTES. AT SOME POINT I ROCKED THE CAR FROM SIDE TO SIDE AND AFTER THAT IT WILL START. ALSO TOO THE STEERING COL... Read more

Incident date: Jan 1, 2020

Incident date: Nov 1, 2011

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 65 MPH OVER A BUMP IN THE ROAD, THE STEERING WHEEL AND VEHICLE JERKED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE "DEATH WOBBLE". THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETER... Read more

Incident date: Nov 1, 2011

Incident date: Nov 17, 2018

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 70 MPH OVER UNEVEN PAVEMENT, THE VEHICLE STARTED TO VIBRATE UNCONTROLLABLY. THE VIBRATION STOPPED WHEN DECELERATING TO LOW SPEEDS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURE... Read more

Incident date: Jul 15, 2017

WHILE DRIVING ON THE INTERSTATE HIGHWAY AT ABOUT 65 TO 75 MPH VEHICLE BEGAN TO SHAKE IN THE FRONT END SO SEVERELY WE HAD TO SLOW COMPLETELY DOWN AND PULL TO THE SIDE OF THE ROAD AND TO A STOP COMPLETELY. THE JEEP IS NOT SAFE TO DRIVE AND I HAVE READ OF OTHER INCIDENTS THAT THEY HAVE NAMED IT THE D... Read more

Incident date: Mar 30, 2018

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING 55 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. IN ADDITION, THE POWER STEERING SEIZED AND THEN BECAME LOOSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A NEW POWER STEERING GAUGE AND A FRONT END ALIGNMENT WERE NEED... Read more

Incident date: Mar 30, 2018

Incident date: Feb 21, 2017

ON 2/21/17 AT 6:25 AM, TRAVELING AT 65 MPH, MY PASSENGER REAR TIRE BLEW OUT AND BECAME DETACHED FROM THE WHEEL. NO EVIDENCE OF PUNCTURE OR VALVE STEM ISSUE. TOOK TIRE REMAINS TO DISCOUNT TIRE IN DURHAM FOR REPLACEMENT. YOKOHAMA YKHTX. P235/75 R15.

Incident date: Sep 25, 2016

WAS DRIVING ABOUT 60 MPH ON THE WASHINGTON DC BELTWAY WHEN THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. SUBSEQUENTLY DIAGNOSED AS THE "JEEP DEATH WOBBLE".

Incident date: Nov 2, 2010

WE BOUGHT AN IMPORTED RIGHT-HAND DRIVE JEEP FROM POSTAL PETE, GALENA IL, FOR A MAIL ROUTE. THIS IS NOT SAFETY MAYBE: 1. THE OIL PRESSURE GUAGE, INSTEAD OF BEING REPAIRED IN THE DASH, THEY ADDED AN AUXILLARY OIL GAUGE BELOW THE DASH, WHICH MAKES IT IMPOSSIBLE TO SAFELY LOOK AT THE GAUGE. 2. THE ODO... Read more

Incident date: Mar 25, 2016

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SPEEDOMETER SEIZED WITHOUT WARNING AND THE VEHICLE BEGAN TO DECELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE... Read more

Incident date: Jun 2, 2016

JEEP DEATH WOBBLE. VIOLENT SHAKING OF A CAR WHEN DRIVING ON HIGHWAYS AND I HAVE TO SLOW DOWN TO BELOW THE SPEED LIMIT TO STOP IT. MULTIPLE TIME OCCURRENCE. HAS BEEN "FIXED" BUT HAS NEVER BEEN FIXED.

Incident date: Mar 20, 2016

DRIVERS DOOR UPPER HINGE RUSTED WHERE WELDED TO BODY AND SEPARATED FROM BODY . DOOR IS ONLY HELD ON BY LOWER HINGE.

Incident date: Jul 28, 2015

SEVERE RUST ALL OVER THE BODY BUT ESPECIALLY ON THE FRAME. HAVE HAD MULTIPLE COMPONENTS FAIL AND CRACK, NOW TAKING IN WATER THROUGH CORNERS OF THE ROOF THROUGH RUST HOLES. PASSENGER SIDE OF FRAME LIKELY TO SEVER UNDER FURTHER DRIVING. RUST ON THE BRACKETS HOLDING THE FUEL TANK TO THE VEHICLE CREATED... Read more

Incident date: May 20, 2010

WHILE DRIVING AT APROX. 40-45 MPH, THE JEEP WOULD START TO SHUDDER. EVENTUALLY IT WOULD SHUT OFF. THE JEEP WOULD THEN CRANK BUT NOT START. I HAD THIS PROBLEM HAPPEN FOR ABOUT FOUR TIMES. THREE OF THE TIMES THE JEEP WAS TOWED TO A REPAIR SHOP. TWICE THE PCM UNIT WAS REPLACED AND TWICE THE CRANK POSI... Read more

Incident date: May 20, 2010

Incident date: Jan 16, 2012

VEHICLE BEGAN STALLING WHEN COMING TO AN ABRUPT STOP OR BEING JARRED BY A BUMP OR POT HOLE. GRADUALLY PROGRESSED TO RANDOMLY STALLING WHEN APPLYING ANY PRESSURE TO BRAKES OR ANY SLIGHT JARRING. ALL POWER IS LOST AT THIS TIME ALONG WITH ANY CONTROL OF STEERING AND ACCELERATING UNTIL VEHICLE IS TURNED... Read more

Incident date: Jan 16, 2012

Incident date: Oct 24, 2014

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN: 13V252000 (FUEL SYSTEM). HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE. THE VEHICLE WAS TAKEN INTO THE DEALER TO SERVICE IT UNDER THE RECALL. THE DEALER STARTED THE REMEDY PROCEDURE BUT WAS UNABLE TO FI... Read more

Incident date: Mar 12, 2013

AFTER VIEWING WEB SITE FOUND INFORMATION ON THIS 1996 JEEP CHEROKEE THIS RECALL FOR THIS VEHICLE WAS RECALL INCOMPLETE STATUS PURCHASE THIS JEEP IN AUGUST 2011 NOTICE VEHICLE STEERING BOX WAS LOOSE.I FEEL THAT JEEP WAS NOT UNEXPECTED GOOD HAD SO MANY PROBLEMS AS LOOKING INTO THE DATA PURCHASE THIS... Read more

Incident date: Mar 12, 2013

Incident date: Aug 9, 2013

RECEIVED SAFETY RECALL IN AUGUST, 2013 RECALL NO. N45/NHTSA 13V-252. NO FOLLOW UP. NOTHING HAS HAPPENED. *TR

Incident date: Aug 9, 2013

RECEIVED SAFETY RECALL IN AUGUST, 2013 RECALL NO. N45/NHTSA 13V-252. NO FOLLOW UP. NOTHING HAS HAPPENED. *TR

Incident date: Apr 2, 2014

TL* THE CONTACT OWNS A 1996 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JU... Read more

Incident date: Apr 2, 2014

Incident date: Nov 12, 2013

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH OVER A POT HOLE, THERE WAS A SUDDEN LOSS OF STEERING CONTROL. THE CONTACT WAS ABLE TO REGAIN CONTROL AND CONTINUED DRIVING. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 97V069000 (STEERING) HOW... Read more

Incident date: Mar 8, 2013

WHILE LEAVING HOME FROM WORK, THE VEHICLE STARTED TO SHUTTER AND FAIL. I MANAGED TO GET HOME AT A SPEED OF 40MPH SINCE I NOTICED THAT AT A HIGHER SPEED, THE VEHICLE WOULD TRY TO STALL. THE NEXT DAY I TRIED TO TURN ON THE VEHICLE BUT IT WOULD NOT TURN ON. I CALLED A CERTIFIED MECHANIC AND RECEIVED IN... Read more

Incident date: Sep 10, 2013

WHILE DRIVING TO WORK AT 4:30 AM HEADLIGHTS WENT OUT, THEN CAME BACK ON, SEVERAL TIMES, THIS IS THE SECOND TIME WE HAVE HAD THIS ISSUE, WE REPLACED THE HEADLIGHT SWITCH ABOUT THREE MONTHS AGO, AND IT APPEARED TO RECTIFY THE PROBLEM NOW IT HAS OCCURRED AGAIN. CALLED THE DEALERSHIP IN MY AREA, AND THE... Read more

Incident date: Aug 5, 2013

CHEROKEE BEGAN TO SHAKE VERY VIOLENTLY ON SEVERAL OCCASIONS RECENTLY AFTER HITTING MINOR BUMPS AT 55 MPH. SHAKING WOULD NOT STOP OR EVEN SUBSIDE UNTIL CAR WAS PULLED OVER. SHAKING SO VIOLENT IT CAUSED AN EXHAUST LEAK. NEVER AN ISSUE UNTIL RECENTLY - SEVERAL RECENT INCIDENTS. *TR

Incident date: Aug 5, 2013

Incident date: Jun 1, 2009

TL* THE CONTACT OWNS A 1996 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE SITTING IDLE AT A COMPLETE STOP, A TRUCK CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE, PUSHING THE VEHICLE INTO A FOREGOING VEHICLE. THE CONTACT'S AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE NECK AND BAC... Read more

Crash 1 injured

Incident date: May 9, 2013

ALL OF A SUDEN THIS VERY BAD SHAKING PROBLEM HAS OCCURED AT ABOUT 50 MPH. VERY UNSAFE. MY CETIFIED ASE MECHANIC HAS BEEN TRYING TO FIND THE PROBLEM FOR OVER A WEEK NOW - NO LUCK SO FAR. *TR

Incident date: May 9, 2013

ALL OF A SUDEN THIS VERY BAD SHAKING PROBLEM HAS OCCURED AT ABOUT 50 MPH. VERY UNSAFE. MY CETIFIED ASE MECHANIC HAS BEEN TRYING TO FIND THE PROBLEM FOR OVER A WEEK NOW - NO LUCK SO FAR. *TR

Incident date: Jun 12, 2012

I WAS DRIVING ON A SLICK SURFACE, AS IT WAS RAINING, LIGHTLY. THE PERSON DRIVING IN FRONT OF ME STOPPED SHORT AT A YELLOW LIGHT AND I APPLIED MY BRAKES. MY BRAKES FAILED AND I CRASHED INTO THE VEHICLE, MY AIRBAG DEPLOYED, AND MY FRONT END WAS SMASHED. I WAS TOLD IT WAS A TOTAL. MY BRAKES SHOULD ... Read more

Crash 1 injured

Incident date: Aug 7, 2012

I WAS DRIVING DOWN THE HIGHWAY,AND ALL OF A SUDDEN I HEARD A LOUD NOISE. SO I PULLED OVER TO THE NEAREST GAS STATION AND REALIZED I WAS LEAKING OIL PROFUSELY. THEN I REALIZED THE DRIVER SIDE MOTOR MOUNT HAD BROKEN OFF OF THE ENGINE CAUSING A LARGE HOLE IN THE ENGINE BLOCK. I HAVE TAKEN GREAT CARE OF... Read more

Fire

Incident date: Aug 7, 2012

Fire

Incident date: Aug 7, 2012

Fire

Incident date: Jun 16, 2011

SPORADIC GAS LEAK FROM FUEL PUMP HOOKUP ON GAS TANK AT STARTUP. COULD NOT BE DUPLICATED EXCEPT AT RANDOM OCCURRENCES. *JB

Incident date: Jun 16, 2011

SPORADIC GAS LEAK FROM FUEL PUMP HOOKUP ON GAS TANK AT STARTUP. COULD NOT BE DUPLICATED EXCEPT AT RANDOM OCCURRENCES. *JB

Incident date: Feb 15, 2012

WITH TIME THE BLOWER MOTOR WIRING HARNESS (WHICH IS TOO SMALL FOR THE AMPERAGE) IN THESE VEHICLES INVARIABLY HEATS UP AND MELTS OR BURNS. THE MELTING OF THE HARNESS AND CONNECTOR BEHIND THE BLOWER SPEED SELECTOR SWITCH IN THE DASH AND THE BURNING OF THE SWITCH ITSELF OCCURED IN MY VEHICLE, ALLONG W... Read more

Fire

Incident date: Feb 6, 2012

CAR STALLS WHILE DRIVING WITH NO WARNING. STALLS ON FREEWAY OR IN CITY DRIVING. THIS IS AN INFAMOUS MANUFACTURING DEFECT ON 96 JEEPS. VERY HAZARDOUS BECAUSE ENGINE CUTS OUT COMPLETELY WHILE IN MOTION. REQUIRES PULLING OVER WITH ENGINE NOT RUNNING TO RESTART ENGINE. JEEP THEN WILL REPEATEDLY DIE AFTE... Read more

Incident date: Feb 6, 2012

Showing 50 of 584 complaints.

Technical Service Bulletins, 1996 JEEP CHEROKEE

56 manufacturer communications from 47 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	7
160000 STRUCTURE	6
110000 ELECTRICAL SYSTEM	5
061000 ENGINE AND ENGINE COOLING:ENGINE	3
220000 SEATS	3
162000 STRUCTURE:BODY	3
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM	3
140000 AIR BAGS	2

110000 ELECTRICAL SYSTEM

Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are nece

350000 EQUIPMENT

160000 STRUCTURE

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

350000 EQUIPMENT

Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts.

160000 STRUCTURE

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

350000 EQUIPMENT

Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage.

160000 STRUCTURE

Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts.

060000 ENGINE AND ENGINE COOLING

Valve Body. These may cause over drive cycling.

592000 CHILD SEAT:TETHER: CONNECTOR/CLIP (SECURES TOP OF CHILD SEAT TO VEHICLE)

Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. Vehicles in the following list that are marked **** for th

350000 EQUIPMENT

160000 STRUCTURE

Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacemen

350000 EQUIPMENT

160000 STRUCTURE

061000 ENGINE AND ENGINE COOLING:ENGINE

REPROGRAM PCM AND INSPECT CATALYTIC CONVERTER. *KB

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

ILLUMINATED MIL AS THE RESULT OF A DIAGNOSTIC TROUBLE CODE (DTC) P0420 - CATALYST EFFICIENCY, OR MAY HAVE FAILED A CALIFORNIA SMOG OR STATE I/M TEST BUT WITHOUT AN ILLUMINATED MIL, OR A RATTLING SOUND FROM THE UNDERSIDE OF THE VEHICLE. CAT

162000 STRUCTURE:BODY

SUBJECT REGARDING FLOOR PAN CORROSION. *SLC

162300 STRUCTURE:BODY:DOOR

SUBJECT REGARDING DOOR SAG/CREAKING SOUND. *SLC

350000 EQUIPMENT

SUBJECT REGARDING GENERIC SCAN TOOL (GST), PUBLICATION NO. 81-170-00008 PROVIDED WITH THIS TECHNICAL SERVICE BULLETIN TO PROVIDE REFERENCE INFORMATION WHEN USING GENERIC SCAN TOOL ON OBDII VEHICLES. *TT

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING AIRBAG / CLOCK SPRING SERVICE FOR VARIOUS MODELS INCLUDING 2002 MODEL YEAR JEEP LIBERTY. *TT

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING WIRE SPLICE REPAIRS. *SB

220000 SEATS

SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT

140000 AIR BAGS

SUBJECT REGARDING NON-DEPLOYED AIRBAG HANDLING PROCEDURES. *TT

220000 SEATS

SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT

114000 ELECTRICAL SYSTEM:WIRING

THIS BULLETIN PROVIDES A REVISED WIRE SPLICE PROCEDURE AND RELATED PARTS. *TT

162000 STRUCTURE:BODY

SUBJECT ON THE CHILD SEAT TETHER ANCHORS. *MJS

220000 SEATS

INFORMATION ON CHILD SEAT TETHER ANCHORS. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

VEHICLES EXHIBITING BUZZ, WHINING, OR MOANING LIKE NOISE FROM COLD TRANSMISSION WHEN REVERSE GEAR IS SELECTED. *TT

110000 ELECTRICAL SYSTEM

INFORMATION REGARDING POWER DISTRIBUTION CENTER (PDC) SERVICE. *TT

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

OUTER EXHAUST MANIFOLD STUDS MAY FATIGUE/BREAK. *AK

103400 POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT

A THUMPING OR CREAKING NOISE MAY BE HEARD COMING FROM THE TRANSMISSION TUNNEL AREA ON ACCELERATION OR WHILE DRIVING OVER BUMPY ROADS. *YC

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SUBJECT REGARDING I/M ( INSPECTION MAINTENANCE ) TESTING - OBD II "CARB" READINESS MONITOR INFORMATION. *YC

162000 STRUCTURE:BODY

SUBJECT ON FLASH PROGRAMMING FAILURE RECOVERY. *YC

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME VEHICLES MAY EXHIBIT LIGHT SPARK KNOCK WITH A WARM ENGINE UNDER LOAD. *YC

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

THE OUTER EXHAUST MANIFOLD STUDS MAY FATIGUE AND BREAK. *YC

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

THE OUTER EXHAUST MANIFOLD STUDS MAY FATIGUE AND BREAK. *YC

120000 EXTERIOR LIGHTING

INFORMATION ON THE OBD II MISFIRE MONTIOR. *YC

116200 ELECTRICAL SYSTEM:IGNITION:MODULE

SERVICE CAUTION ON POWERTRAIN CONTROL MODULE ( PCM ). *YC

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

SUBJECT ON FUEL PRESSURE GAUGE ADAPTER USAGE. *YC

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

INFORMATION ON INSTALLATION OF RADIO TRANSMITTING EQUIPMENT. *AK

180000 VEHICLE SPEED CONTROL

INCORRECT FAULT MATURE TIME - DTC $1B THROTTLE POSITION SENSOR VOLTAGE HIGH. *YC

114200 ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

CONDITIONS ON OBD II MISFIRE MONITOR. *NLM

061000 ENGINE AND ENGINE COOLING:ENGINE

SUBJECT PERTAINING TO OBD II MISFIRE MONITOR. *YC

070000 FUEL SYSTEM, GASOLINE

INFORMATION ON POOR DRIVABILITY WITH HIGH DI (DRIVABILITY INDEX) FUEL. *NLM

140000 AIR BAGS

AUTHORIZED AIRBAG DEACTIVATION FOR MEDICAL NECESSITY. *YC

110000 ELECTRICAL SYSTEM

INFORMATION REGARDING NHTSA AUTHORIZED AIRBAG DEACTIVATION FOR MEDICAL NECESSITY. *NLM

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

CONCERNS WITH A/C EVAPORATOR ODOR. *NLM

072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

INFORMATION ON FUEL PUMP DIAGNOSIS. *NLM

190000 TIRES

INFORMATION ON TIRE AND WHEEL RUNOUT. *NLM

060000 ENGINE AND ENGINE COOLING

CONCERNS WITH ENGINE COOLANT USAGE. *NLM

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

VARIOUS CAR OWNER'S HAVE EXPRESSED INTEREST IN USING ENGINE COOLANTS MADE WITH PROPYLENE GLYCOL INSTEAD OF ETHYLENE GLYCOL. *YC

161000 STRUCTURE:FRAME AND MEMBERS

DIFFICULT TO CLEAN LIGHT COLORED "CHALKY" RESIDUE FROM PLASTIC BODY COMPONENTS THAT ARE MOLDED IN BLACK. *TW

116200 ELECTRICAL SYSTEM:IGNITION:MODULE

JTEC POWERTRAIN CONTROL MODULE WIRING HARNESS CONNECTOR REPAIR PACKAGES. *JD

061000 ENGINE AND ENGINE COOLING:ENGINE

WHENEVER AN OIL PRESSURE SENSOR IS REPLACED, BE SURE TO CHECK THE POLARITY OF THE TERMINALS IN THE HARNESS CONNECTOR. INCORRECT POLARITY CAN LEAD TO PREMATURE FAILURE OF THE SENSOR. DISASSEMBLE THE CONNECTOR AND REVERSE THE WIRES.

180000 VEHICLE SPEED CONTROL

BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-16-95, DATED APR. 14, 1995. IF THE VEHICLE OPERATOR **REPEATEDLY** PRESSES AND RELEASES THE SET BUTTON WITH THEIR FOOT OFF OF THE ACCELERATOR (A 'LIFT FOOT SET' TO BEGIN SPEED CONTROL OPER

NHTSA Safety Investigations, JEEP CHEROKEE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2014

Electronic Parking Brake Water Ingress

The Office of Defects Investigation (ODI) opened investigation PE22-009 after having received 80 complaints on model years 2014-2020 Jeep Cherokees alleging the Electronic Parking Brake (EPB) inadvertently activated while the vehicle was in motion.During this investigation, the subject vehicles were... updated to include only Model Years (MY) 2014-2016, while MY 2017-2020 were considered peers.Based on related repair invoices, ODI believed the EPB module was damaged by water leaking into the vehicle. When the EPB inadvertently activates, it can cause a stalling condition bringing the vehicle to a stop. ODI was aware of recall 15V-393 that addresses water ingress affecting the power liftgate module on nearly the same population of vehicles subject of this investigation. The liftgate module can potentially catch fire as a result of the water damage. Both the liftgate and EPB modules are located in a similar area of the vehicle. On May 11, 2016, the manufacturer released a Technical Service Bulleting (ODI #10191415, FCA #08-060-16) that instructs dealers on replacing the EPB module and inspecting the electrical connector for corrosion if a customer describes having the EPB not releasing. This Preliminary Evaluation was opened to assess the scope, frequency, and safety-related consequences of the alleged defect. On September 8th, 2022, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2014-2016 Jeep Cherokee and Peer 2017-2020 Jeep Cherokee vehicles. FCA Provided its full response on October 27th, 2022 after ODI granted a one-week extension. ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database. Based on a review of all available information, ODI has identified evidence supporting a total of 1,655 subject vehicles that likely experienced a failure of the subject EPB. Within the subject vehicle complaints, ODI identified the 2014 Model Year (MY) Jeep Cherokee as having the highest rate of failure, while also being the oldest group of vehicles in this investigation. The 2014 Jeep Cherokees that likely experienced a failure of the subject EPB represent an incident rate of approximately 0.58%. The average Time In Service (TIS) at failure was 2.6 years and the oldest failure occurred at 8.5 years in service. The 2014 population of vehicles is at 9 years in service. All other MY Jeep Cherokee vehicles (both subject and peer) within this investigation had significantly lower failure rates than the 2014 MY Jeep Cherokee. ODI has reviewed all the information available at this time, and identified four allegations of a crash, three allegations of injuries, and one allegation of a fire.Two of the crash allegations alleged injuries, and the alleged injuries were minor severity.All of the alleged injuries appeared to be consistent with hard braking and did not need medical attention. There was no supporting information that demonstrated a fire had occurred on the vehicle. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles, stating that it does not believe the alleged defect poses an unreasonable risk to motor vehicle safety. FCA states the majority of incidents involving the EPB inadvertently activating occurred while the vehicle was stationary and that a small number of incidents occurred while the vehicle was backing up or at low speeds. This is consistent with ODI’s observations. Based on the analysis conducted by ODI, this investigation will be closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2015

Engine compartment fire

On October 15, 2015, Fiat Chrysler Automobiles, US LLC, (FCA), submitted a Defect Information Report (DIR) to NHTSA regarding an air-conditioning suction/discharge combo line routing condition that may result in engine compartment fire in approximately 75,574 model year (MY) 2015 Jeep Cherokee vehic... les equipped with 2.4L engines and built from October 1, 2014 through June 18, 2015 (NHTSA Recall 15V-676, FCA Recall R57).According to FCA's DIR, a misrouted A/C combo line can be pinched and cut or thermally degraded by the exhaust manifold heat shield, potentially resulting in loss of air conditioning, smoke and/or fire from ignition of leaked A/C refrigerant oil onto a hot exhaust manifold.The recalled vehicles will be inspected for misrouted A/C combo lines and those found to be misrouted will be replaced.FCA estimates that one percent of the recalled population may be affected by the A/C combo line routing defect.ODI?s analysis of warranty data provided by FCA in response to the information request letter for PE15-003 identified a spike in claims related to the A/C combo line leakage in vehicles equipped with 2.4L engines built after October 1, 2014.FCA implemented its final process corrective action for the hose routing concern on June 18, 2015.The 113,034 MY 2015 Jeep Cherokee vehicles equipped with 3.2L engines have different A/C line routing configurations and are not affected by the A/C combo line routing defect.FCA provided a total of 220 warranty claims potentially related to the A/C combo line in vehicles equipped with 2.4L engines.Ninety-five percent of the claims (210) involved the 74,574 Jeep Cherokee 2.4L vehicles built during the recall period.Only 10 A/C combo line claims and no related fires were identified in the 28,250 Jeep Cherokee 2.4L vehicles that were built before or after the period with the hose routing concern.Analysis of engine compartment fires reported to ODI and FCA identified a total of 10 fires in MY 2015 Jeep Cherokee vehicles.Nine (9) of the fires involved vehicles equipped with 2.4L engines and 8 of these involved vehicles built during the production range subject to Recall 15V-676.These include 5 fires that FCA's investigations determined were most likely caused by the A/C combo line and 3 fires of unknown cause originating in the area of the exhaust manifold heat shield, resulting in fire incident rates in the recall population of 6.6 per 100,000 vehicles for the A/C combo line condition and 10.6 per 100,000 vehicles for fire incidents for which the A/C combo line could not be excluded as the cause.The other 2 engine compartment fires involved a low-mileage fire of unknown cause in a vehicle equipped with a 3.2L engine and a minor self-extinguished fire that FCA?s investigation attributed to a lower transmission oil cooler (TOC) line connection seepage condition in a rental vehicle equipped with a 2.4L engine and built prior to the recall production range. This preliminary evaluation is closed based on FCA?s recall.The following VOQ numbers are associated with the issues discussed in this closing resume: A/C combo line failure:10786287 Unknown cause:10712350, 10678215, 10672201Read more

EA, Closed , Model Year: 1993

Crash Related Fuel Tank Fires

ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fataliti... es and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen byRead more

DP, Closed , Model Year: 1991

SUDDEN ACCELERATION