2016 JEEP CHEROKEE

9 recalls, 2,040 complaints - 667 TSBs - 4/5 safety rating

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Consequence

A fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be ... Read more

132,099 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.

Consequence

A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway which can increase the risk of a crash or injury.

Remedy

FCA US LLC will notify owners, and dealers will perform a software update, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact FCA USA LLC customer service at 1-800-853-1403. FCA's number for this recall is 45A. This recall expands previous recall number 20V-3... Read more

25,980 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off,... Read more

Consequence

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Remedy

FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact F... Read more

67,248 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:WIRING

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler... Read more

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise... Read more

4,815,661 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more

61,791 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

SEATS

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

Consequence

Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

1,827 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Defect Description

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.

Consequence

A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the left halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S38.

52 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

Defect Description

Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.

Consequence

A fractured halfshaft may disconnect from the drive axle, increasing the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the right halfshaft, free of charge. The recall began on June 30, 2016. Owners may contact Chrysler's customer service at 1-800-853-1403. Chrysler's recall number is S39.

1,029 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance s... Read more

Consequence

A short circuit in the module increases the risk of a fire.

Remedy

Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on F... Read more

32,784 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

2,040 total complaints 70 crashes 20 fires 52 injuries

Top Reported Components

Component	Complaints
POWER TRAIN	435
ENGINE	332
UNKNOWN OR OTHER	316
ELECTRICAL SYSTEM	287
SERVICE BRAKES	88
VEHICLE SPEED CONTROL	73
STEERING	68
FUEL/PROPULSION SYSTEM	49
AIR BAGS	39
STRUCTURE:BODY	38

Incident date: Jun 26, 2026

Gear shift locks up and car must be turned off and restarted.

Incident date: Jun 7, 2026

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle jerked abnormally with the message "Service 4WD" displayed. The vehicle was taken to the local dealer to be diagnosed, and the contact was informed that the PTU had failed and needed to ... Read more

Incident date: Dec 31, 1969

Bad PTU/Transfer case.

Incident date: Apr 14, 2026

The contact owns a 2016 Jeep Cherokee. The contact stated that while driving 25 MPH, the vehicle went into LIMP Mode. Several unknown warning lights were illuminated. A dealer was contacted. The contact pulled over into a parking lot, turned off and restarted the vehicle, and the vehicle operated as... Read more

Incident date: Jun 1, 2026

Odometer Fraud. The contact purchased a 2016 Jeep Cherokee. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the vehicle mileage was 86,778 and at the time of the vehicle's oil change, it was discovered that on the las... Read more

Incident date: May 8, 2026

Upon starting my truck, the Service Power Steering light came on, and my steering wheel was locked, rendering me unable to move the truck and stranded. The system was scanned and reported that the internal EPS module had failed.

Incident date: Jun 1, 2026

Engine failure due to leaking coolant. Leaked coolant into turbo and catalytic converter causing damage. Currently at Nissan of yuba city. Engine malfunction and check engine light came on after failure.

Incident date: May 8, 2026

January 10, 2026. My battery abruptly stalled. It was charged drove a few feet in the car just stopped. The car was towed, and the battery was deemed faulty and needed replacement. May 10. The engine coolant light came on. The car would turn on and then abruptly stalled. Mid traffic. The car agai... Read more

Incident date: May 12, 2026

While driving on the highway, the sunroof suddenly shattered outward. There were no other vehicles around us at the time.

Incident date: Oct 15, 2025

"On 04/09/26, I took my vehicle for regular maintenance and an oil change; no potential issues were reported. I operated the vehicle in good faith, trusting its safety. However, on Sunday, 05/03/2026, while driving at highway speeds, the clutch pedal failed and [stuck to the floor / slipped severely... Read more

Incident date: May 8, 2026

1. An ATP connector on a solar charging system experienced a high resistance event and started a smoldering fire. It melted the connector and about 24" of 10 gauge wiring. It also melted the fiberglass roof material under the connector. The event was observed on Sunday morning, April 19, 2026 at ... Read more

Fire

Incident date: May 12, 2026

Driver's side seat belt lower attachment point. Has a flexible cable swage attachment to the lower seat belt and. This braided steel cable has failed at the swage. No accident involved. Just a fatigue failure over time. But since this is a safety system, I thought I should report it. It seems ... Read more

Incident date: May 1, 2026

Two different incidents involving the transmission. The first was going at a moderate speed, it’s a nine speed transmission. It shifted down into second gear, revving the engine horribly and throwing me forward somewhat. If this had happened at highway speeds it could have locked up the back wheel... Read more

Incident date: May 1, 2026

I was completely stopped in traffic a car failed to reduce speed and slammed into the back of my car. My neck whipped forward no air bags deployed.

Crash

Incident date: Apr 12, 2026

I took the vehicle in for maintenance -transmission flush, oil change, anything they could find because I was planning on a road trip and wanted it ready. They found the box frame just behind the front tires had completely rusted with large holes. The service tech did not even want to put the vehicl... Read more

Incident date: Aug 13, 2025

The vehicle has a dangerous hesitation and delayed acceleration when I am coasting and then reapplying the accelerator. This occurs in scenarios such as approaching a yield, slowing for a left turn on a green light, or slowing to merge where I reduce speed but do not come to a complete stop. When I ... Read more

Incident date: Aug 13, 2025

Incident date: Feb 1, 2026

The sunroof on my 2021 Kia Telluride broke and is stuck open. We had to take it to Kia to have the repair quoted and they want to charge $6k to have it replaced. This is a huge safety issue, as it is winter and we have rain/snow getting in the car, as well as the potential for someone to break into ... Read more

Incident date: Feb 1, 2026

Incident date: Apr 18, 2026

Occasionally, the car's RPMs fluctuate wildly, and the engine stalls; the surges in RPM lead to sudden, abrupt acceleration, which poses a safety risk to me and my family. The dealership has been unable to resolve the problem.

Incident date: Oct 3, 2025

The contact owns a 2011 Ford Fusion. The contact stated that upon starting the vehicle, the message "Service Power Steering Now" was displayed and the steering wheel was difficult to turn. The vehicle was restarted and regained power steering functionality. The following day, the vehicle was taken t... Read more

Incident date: Apr 2, 2016

Vehicle: 2020 Kia Sportage Issue: Excessive Oil Consumption — TSB #TSB_ENG222 I am reporting a recurring issue involving excessive engine oil consumption in my 2020 Kia Sportage. The engine is consuming oil at an abnormal rate between scheduled oil changes, requiring me to add approximately 2.5 q... Read more

Incident date: Apr 2, 2016

After the High Voltage Battery Contactor recall service, my 2025 Tesla Model 3 Performance suffered a sudden 13% drop in range (from 303mi to 264mi at 100% charge). An official Tesla Battery Health Test confirms the battery health is at 92% in less than a year of ownership. This degradation happened... Read more

Incident date: Apr 2, 2016

The Secret Service conducted an investigation regarding online motor vehicle sales. The vehicle was listed for sale. The vehicle was retired out of service as a police interceptor. The electronical components were taken out of the vehicle. However, insignias are still on the motor vehicle labeled as... Read more

Incident date: Mar 4, 2026

Catastrophic rear differential failure at highway speed following recent warranty repair. Vehicle previously brought to Kia dealership for rear differential knocking noise. Warranty repair performed and vehicle returned. Within one week, original noise returned with additional whirling/ grinding sou... Read more

Incident date: Mar 5, 2026

Three (Right Front & Rear, Left Rear) of four factory-installed Pirelli Scorpion Zero All Season tires (255/40R21, DOT 1XB RM582P 3923) are exhibiting tread block chunking, cracking, and physical material separation. All four tires share an identical DOT code from a single production run. Failure mo... Read more

Incident date: Nov 7, 2025

After going through a touchless car wash with undercarriage spray and clean, the vehicle stalled 5-10 minutes later. This occurred after the wash was completed and driving away. Suddenly the engine began to lose power, stumbled, and then died while driving. If I had to guess this was a sensor or som... Read more

Incident date: Oct 13, 2025

I took my car into the dealership they had my car for over a month now they sent that I got to pay for a recall of the steering wheel or wait

Incident date: Mar 6, 2026

The vehicle has a recurring door handle/door lock malfunction associated with Volkswagen safety recall 57J9. Symptoms include the vehicle unlocking and immediately re-locking, auto-unlock failure, and difficulty entering the vehicle. All four door handles were previously replaced under the recall (F... Read more

Incident date: Mar 1, 2026

The contact owns a 2021 Forest River XLR Toy Hauler equipped with Castle Rock Tires, Tire Line: ST Tires, Tire Size: 225/75/R15, DOT Number: TJULT 1MT. While driving approximately 70 MPH, the RV suddenly started to swerve, and the steering wheel became unstable. The contact regained control of the s... Read more

Incident date: Mar 1, 2026

Incident date: Mar 5, 2026

It takes time to accelerate. The car jerks and shakes before moving

Incident date: Feb 16, 2026

I visited Car Pros Kia Tacoma for a wheel alignment on my 2025 Kia Niro EV. After the service, I was told the alignment was completed correctly and I was given a printout showing all values in the green. However, the vehicle did not feel stable or safe to drive afterward. The steering felt off, and ... Read more

Incident date: Oct 22, 2025

The contact owns a 2019 Dodge Journey. The contact stated that the camera was intermittently blank while reversing. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V552000 (Back Over Prevention). The driver had difficulty turning his head to check fo... Read more

Incident date: Oct 22, 2025

Mazda CX-50 at 22000 miles CV joint on passenger side making clicking sound under moderate acceleration. Scheduled service with dealer on 1/28 received appointment date of 3/2 for inspection and possible repair.

Incident date: Oct 22, 2025

Incident date: Sep 1, 2005

Complete engine failure while driving on I25 in New Mexico, lost all power was able to roll into a airport parking lot. If I had not been close to the off ramp it could have been catastrophic with the truck traffic on the Interstate. The vehicle has completed all of its normal maintenance on time,... Read more

Incident date: Feb 15, 2026

Affidavit (present first party experience) and Exhibits (proof of claim) In support of claim (complaint) For damages (harm, injury, tort) 1. My legal name is [XXX] . 2. I purchased a 2024 prius prime in tupelo, Mississippi on 09/02/2025. 3. I traded in a prius i had purchased in idaho falls, id in f... Read more

Incident date: Feb 16, 2026

The exhaust manifolds crack both of them which is a flaw that has not been recalled The leak started within a few months of owning the truck new it was under bumper to bumper warranty but the leak was not loud so I did not worry about it and it always passed emissions after the manufactures warran... Read more

Incident date: Oct 1, 2025

During day to day driving when the truck is accelerating from a stopped position there's a massive clunk or hard shift from either 1st to 2nd gear. have also heard similar complaints from other 2015 sierra 1500 owners saying the transmission is having a hard shift on acceleration from a stop. Have ... Read more

Incident date: Oct 1, 2025

10 speed transmission hard shifting, sudden power surges, during shifting it’s getting stuck in gear. Sudden shifting while driving. It’s come to my attention this is a known issue for my 2017 Ford F150 EcoBoost 3.5L V6, 10 speed automatic transmission. I need help with repairs. Was told to repo... Read more

Incident date: Oct 1, 2025

Driving 65 on the highway, the ICCU popped and died and the car immediately went into slow mode and decreased to 20mph in traffic in the snow. It displayed a message to pull over immediately and check the power system.

Incident date: Nov 11, 2025

The contact owns a 2017 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that while driving approximately 20 MPH and approaching a red light, the brake pedal was depressed, and the vehicle slowed down slightly, but the b... Read more

Incident date: Feb 7, 2026

While brake pedal depressed and car coming to a stop at a traffic light, car surged forward as engine revved and hit another car in front of it. Brake pedal was depressed the entire time.

Crash

Incident date: Jan 22, 2026

THE TRANSMISSION SHIFTING FAILS OR MALFUNCTIONS AND THIS VEHICLE IS AVAILABLE FOR INSPECTION. THE CAR IS STILL ON ALTHOUGH THE ENGINE HAS BEEN DISENGAGED. THE CAR COULD POSSIBLY SHIFT OUT OF GEAR AND MOVE. YES, THE PROBLEM HAS BEEN CONFIRMED. THE "SHIFT TO PARK" MESSAGE APPEARS

Incident date: Nov 1, 2025

Emissions System Problem- UNKNOWN reason

Incident date: Jan 22, 2026

The low beam headlights do not illuminate the highway sufficiently to drive safely. I lowered the aim of my high beam to be able to drive at night and not blind approaching drivers. This is unacceptable for a modern vehicle to be permitted to be sold in this condition.

Incident date: Jan 22, 2026

Incident date: Oct 14, 2018

Upon entering drivers side front door and closing door the rear hatchback window glass shattered falling inside and outside on driveway.

Incident date: Jun 25, 2025

The engine and electrical/power train system malfunctioned, causing the vehicle to stall, shut off, and shake without warning. The failure results in complete loss of power and inability to move the vehicle. This defect has occurred multiple times and has been inspected by the dealership over five o... Read more

Showing 50 of 2,040 complaints.

NHTSA Safety Ratings, 2016 JEEP CHEROKEE

2016 Jeep Cherokee SUV 2WD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	17.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2016 JEEP CHEROKEE

667 manufacturer communications from 279 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	131
100000 POWER TRAIN	79
350000 EQUIPMENT	65
060000 ENGINE AND ENGINE COOLING	44
160000 STRUCTURE	39
118000 ELECTRICAL SYSTEM:SOFTWARE	29
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)	18
060000 ENGINE (PWS)	14

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

060000 ENGINE AND ENGINE COOLING

Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.

140000 AIR BAGS

Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

118000 ELECTRICAL SYSTEM:SOFTWARE

MIL/check engine lamp comes on after performing U90 recall PCM software update.

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MIL/check engine lamp comes on after performing U90 recall PCM software update.

100000 POWER TRAIN

MIL/check engine lamp comes on after performing U90 recall PCM software update.

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MIL/check engine lamp comes on after performing U90 recall PCM software update.

110000 ELECTRICAL SYSTEM

MIL/check engine lamp comes on after performing U90 recall PCM software update.

136000 VISIBILITY:WINDSHIELD WIPER/WASHER

Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, onl

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

136000 VISIBILITY:WINDSHIELD WIPER/WASHER

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall U90 - Catalyst Efficiency

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

110000 ELECTRICAL SYSTEM

Power Transfer Unit (PTU) Broken Input Spline XJ1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Troubl

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

100000 POWER TRAIN

Warranty Bulletin D-23-10 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)

980000 UNKNOWN OR OTHER

Warranty Bulletin D-23-10 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)

100000 POWER TRAIN

FCA Caribbean Warranty Bulletin ID-23-11 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

980000 UNKNOWN OR OTHER

FCA Caribbean Warranty Bulletin ID-23-11 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

060000 ENGINE AND ENGINE COOLING

Emission Recall U90 Catalyst Efficiency

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performin

980000 UNKNOWN OR OTHER

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

280000 BACK OVER PREVENTION

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

030000 BRAKES (PWS)

2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an

120000 EXTERIOR LIGHTING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-23-01 - (XB1) 2.4L Engine ? Select 2014 - 2019 Jeep Cherokee (KL), 2017 - 2018 Jeep Compass (MP), 2015 - 2018 Jeep Renegade (FWD/AWD) (BU), 2013 - 2016 Dodge Dart (PF), 2015 - 2017 Chrysler 200 (UF), 2016 - 2018 Fiat 500

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Emission Recall U90 Catalyst Efficiency

160000 STRUCTURE

061540 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER

2.4L Engine Oil Consumption Test The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine. This bulletin involves performin

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emission Recall U90 Catalyst Efficiency

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Emissions Recall U90 Catalyst Efficiency

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

USE THREAD REPAIR TOOL FOR U90 OR UA3 EMISSIONS RECALL REPAIR

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

USE THREAD REPAIR TOOL FOR U90 OR UA3 EMISSIONS RECALL REPAIR

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

USE THREAD REPAIR TOOL FOR U90 OR UA3 EMISSIONS RECALL REPAIR

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall U90 Catalyst Efficiency

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Emissions Recall U90 Catalyst Efficiency

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall U90 Catalyst Efficiency

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

160000 STRUCTURE

163200 STRUCTURE:INTERIOR PANELS:DOOR

980000 UNKNOWN OR OTHER

160000 STRUCTURE

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Emissions Recall U90 Catalyst Efficiency

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall U90 Catalyst Efficiency

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall U90 Catalyst Efficiency

110000 ELECTRICAL SYSTEM

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

110000 ELECTRICAL SYSTEM

Decreased Remote Start And RKE Range. Tire Pressure Sensors Values Are Not Displayed

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall U90 catalyst Efficiency

350000 EQUIPMENT

A Rattle Or Creak Noise Is Heard From The Dual Pane Sunroof Area.

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

A Rattle Or Creak Noise Is Heard From The Dual Pane Sunroof Area.

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

100000 POWER TRAIN

Customer Satisfaction Notification W20 Reprogram Powertrain Control Module

100000 POWER TRAIN

Powertrain Control Module.

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

DIFFERENTIAL, Rear Axle (KL 4WD w/DK4 = 2-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The chages

030000 SERVICE BRAKES, HYDRAULIC

070000 FUEL SYSTEM, GASOLINE

110000 ELECTRICAL SYSTEM

280000 BACK OVER PREVENTION

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

DIFFERENTIAL, Rear Axle (KL 4WD w/DK2 = 1-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The changes

030000 SERVICE BRAKES, HYDRAULIC

070000 FUEL SYSTEM, GASOLINE

110000 ELECTRICAL SYSTEM

280000 BACK OVER PREVENTION

110000 ELECTRICAL SYSTEM

Service Electric Park Brake Message

030000 BRAKES (PWS)

Service Electric Park Brake Message

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Service Electric Park Brake Message

100000 POWER TRAIN

Customer Satisfaction Notification W84 Powertrain Software Update

100000 POWER TRAIN

Customer Satisfaction Notification W84 Powertrain Software Update

110000 ELECTRICAL SYSTEM

Customer Satisfaction Notification W84 Powertrain Software Update

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

220000 SEATS

Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the fro

350000 EQUIPMENT

150000 SEAT BELTS

060000 ENGINE AND ENGINE COOLING

Customer Complaint May Include Engine Oil Leak Or Consumption

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Customer Complaint May Include Engine Oil Leak Or Consumption

114000 ELECTRICAL SYSTEM:WIRING

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re

151000 SEAT BELTS:FRONT

150000 SEAT BELTS

160000 STRUCTURE

150000 SEAT BELTS

350000 EQUIPMENT

Showing 100 of 667 bulletins.

NHTSA Safety Investigations, JEEP CHEROKEE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2014

Electronic Parking Brake Water Ingress

The Office of Defects Investigation (ODI) opened investigation PE22-009 after having received 80 complaints on model years 2014-2020 Jeep Cherokees alleging the Electronic Parking Brake (EPB) inadvertently activated while the vehicle was in motion.During this investigation, the subject vehicles were... updated to include only Model Years (MY) 2014-2016, while MY 2017-2020 were considered peers.Based on related repair invoices, ODI believed the EPB module was damaged by water leaking into the vehicle. When the EPB inadvertently activates, it can cause a stalling condition bringing the vehicle to a stop. ODI was aware of recall 15V-393 that addresses water ingress affecting the power liftgate module on nearly the same population of vehicles subject of this investigation. The liftgate module can potentially catch fire as a result of the water damage. Both the liftgate and EPB modules are located in a similar area of the vehicle. On May 11, 2016, the manufacturer released a Technical Service Bulleting (ODI #10191415, FCA #08-060-16) that instructs dealers on replacing the EPB module and inspecting the electrical connector for corrosion if a customer describes having the EPB not releasing. This Preliminary Evaluation was opened to assess the scope, frequency, and safety-related consequences of the alleged defect. On September 8th, 2022, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2014-2016 Jeep Cherokee and Peer 2017-2020 Jeep Cherokee vehicles. FCA Provided its full response on October 27th, 2022 after ODI granted a one-week extension. ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database. Based on a review of all available information, ODI has identified evidence supporting a total of 1,655 subject vehicles that likely experienced a failure of the subject EPB. Within the subject vehicle complaints, ODI identified the 2014 Model Year (MY) Jeep Cherokee as having the highest rate of failure, while also being the oldest group of vehicles in this investigation. The 2014 Jeep Cherokees that likely experienced a failure of the subject EPB represent an incident rate of approximately 0.58%. The average Time In Service (TIS) at failure was 2.6 years and the oldest failure occurred at 8.5 years in service. The 2014 population of vehicles is at 9 years in service. All other MY Jeep Cherokee vehicles (both subject and peer) within this investigation had significantly lower failure rates than the 2014 MY Jeep Cherokee. ODI has reviewed all the information available at this time, and identified four allegations of a crash, three allegations of injuries, and one allegation of a fire.Two of the crash allegations alleged injuries, and the alleged injuries were minor severity.All of the alleged injuries appeared to be consistent with hard braking and did not need medical attention. There was no supporting information that demonstrated a fire had occurred on the vehicle. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles, stating that it does not believe the alleged defect poses an unreasonable risk to motor vehicle safety. FCA states the majority of incidents involving the EPB inadvertently activating occurred while the vehicle was stationary and that a small number of incidents occurred while the vehicle was backing up or at low speeds. This is consistent with ODI’s observations. Based on the analysis conducted by ODI, this investigation will be closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2015

Engine compartment fire

On October 15, 2015, Fiat Chrysler Automobiles, US LLC, (FCA), submitted a Defect Information Report (DIR) to NHTSA regarding an air-conditioning suction/discharge combo line routing condition that may result in engine compartment fire in approximately 75,574 model year (MY) 2015 Jeep Cherokee vehic... les equipped with 2.4L engines and built from October 1, 2014 through June 18, 2015 (NHTSA Recall 15V-676, FCA Recall R57).According to FCA's DIR, a misrouted A/C combo line can be pinched and cut or thermally degraded by the exhaust manifold heat shield, potentially resulting in loss of air conditioning, smoke and/or fire from ignition of leaked A/C refrigerant oil onto a hot exhaust manifold.The recalled vehicles will be inspected for misrouted A/C combo lines and those found to be misrouted will be replaced.FCA estimates that one percent of the recalled population may be affected by the A/C combo line routing defect.ODI?s analysis of warranty data provided by FCA in response to the information request letter for PE15-003 identified a spike in claims related to the A/C combo line leakage in vehicles equipped with 2.4L engines built after October 1, 2014.FCA implemented its final process corrective action for the hose routing concern on June 18, 2015.The 113,034 MY 2015 Jeep Cherokee vehicles equipped with 3.2L engines have different A/C line routing configurations and are not affected by the A/C combo line routing defect.FCA provided a total of 220 warranty claims potentially related to the A/C combo line in vehicles equipped with 2.4L engines.Ninety-five percent of the claims (210) involved the 74,574 Jeep Cherokee 2.4L vehicles built during the recall period.Only 10 A/C combo line claims and no related fires were identified in the 28,250 Jeep Cherokee 2.4L vehicles that were built before or after the period with the hose routing concern.Analysis of engine compartment fires reported to ODI and FCA identified a total of 10 fires in MY 2015 Jeep Cherokee vehicles.Nine (9) of the fires involved vehicles equipped with 2.4L engines and 8 of these involved vehicles built during the production range subject to Recall 15V-676.These include 5 fires that FCA's investigations determined were most likely caused by the A/C combo line and 3 fires of unknown cause originating in the area of the exhaust manifold heat shield, resulting in fire incident rates in the recall population of 6.6 per 100,000 vehicles for the A/C combo line condition and 10.6 per 100,000 vehicles for fire incidents for which the A/C combo line could not be excluded as the cause.The other 2 engine compartment fires involved a low-mileage fire of unknown cause in a vehicle equipped with a 3.2L engine and a minor self-extinguished fire that FCA?s investigation attributed to a lower transmission oil cooler (TOC) line connection seepage condition in a rental vehicle equipped with a 2.4L engine and built prior to the recall production range. This preliminary evaluation is closed based on FCA?s recall.The following VOQ numbers are associated with the issues discussed in this closing resume: A/C combo line failure:10786287 Unknown cause:10712350, 10678215, 10672201Read more

EA, Closed , Model Year: 1993

Crash Related Fuel Tank Fires

ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fataliti... es and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen byRead more

DP, Closed , Model Year: 1991

SUDDEN ACCELERATION