2022 JEEP CHEROKEE

3 recalls, 69 complaints - 172 TSBs - 4/5 safety rating

POWER TRAIN

Defect Description

Chrysler (FCA US LLC) is recalling certain 2019-2023 Jeep Cherokee vehicles. The power transfer unit (PTU) may fail.

Consequence

A failed PTU may result in a loss of drive power or vehicle rollaway, increasing the risk of a crash or injury.

Remedy

The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this ... Read more

61,711 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

AIR BAGS:SIDE/WINDOW:CURTAIN

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Cherokee vehicles. An improperly secured connector for the right-side curtain air bag may prevent the air bag from deploying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard... Read more

Consequence

An air bag that does not deploy as intended can increase the risk of injury in a crash.

Remedy

Dealers will secure the connector, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 71B.

13 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

STEERING:COLUMN

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Cherokee vehicles. The turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated E... Read more

Consequence

Turn signals that do not function properly may fail to indicate the driver's intention to change vehicle direction, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the steering column control module as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 24B.

12,221 vehicles affected

Manufacturer: Chrysler (FCA US, LLC) (Stellantis)

Complaint Statistics

69 total complaints 1 crashes 2 fires 2 injuries

Top Reported Components

Component	Complaints
ENGINE	12
POWER TRAIN	8
UNKNOWN OR OTHER	6
ELECTRICAL SYSTEM	5
EXTERIOR LIGHTING	4
ENGINE AND ENGINE COOLING	3
FUEL/PROPULSION SYSTEM	3
VEHICLE SPEED CONTROL	3
STEERING	2
AIR BAGS	2

Incident date: Jun 25, 2026

My 2022 Jeep Cherokee Lux is currently at the dealership after they diagnosed a failed PTU. This came to my attention due to the messages the vehicle gave me, warning if Loss of 4WD capability and a Serv 4 WD light. Jeep has recalled over 61000 other Cherokees for the exact same problem. We are curr... Read more

Incident date: Jun 9, 2026

While coasting/foot off gas transmission will suddenly shift out of gear and a "Shift to Park" message will appear on dash. I must stop and shift to park then back into gear to re-engage the transmission. Driving will proceed normally at that point. This has occured unexpectedly and sporadically ... Read more

Incident date: Dec 19, 2025

The contact owns a 2022 Jeep Cherokee. The contact stated that the right turn signal fails to remain engaged intermittently. The failure had become more frequent as time progressed. The vehicle was taken to the dealer for another matter, and the owner was also informed about the failure. The dealer ... Read more

Incident date: Dec 19, 2025

The contact owns a 2008 Pontiac G8. The contact stated that while driving approximately 80 mph the cruise disconnected had erroneously deactivated and the brake lights had remained illuminated . The contact replaced brake sensors, emergency brake sensors and ABS Module but the failure continued to o... Read more

Incident date: May 8, 2026

Transmission went out

Incident date: Oct 22, 2025

The contact owns a 2016 Ford F-150. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however the vehicle failed to accelerate as intended. The RPM's increased. The contact noticed smoke coming from underneath the hood on the passenger side. The contact n... Read more

Incident date: May 8, 2026

3 times now, I am driving and the vehicle goes into limp mode, the "D" on the dash is flashing but the vehicle sends no codes. The tech said the vehicle can immediately delete the code and they can't fix it if they can't duplicate it. It also hesitates when accelerating and is dangerous to myself, m... Read more

Incident date: Apr 18, 2026

I am reporting a safety incident involving a 2021 Ford Explorer. While driving at normal speed, the hood unexpectedly flew open and struck the windshield, completely obstructing visibility and causing damage. I did not open the hood prior to driving, and there were no prior warnings or indications ... Read more

1 injured

Incident date: Apr 18, 2026

Safety Defect: Data Communication Module (DCM) Failure Affecting Hands-Free Microphone and Safety Connect / SOS Emergency System Vehicle: 2019 Toyota RAV4 Hybrid LE The DCM (which controls both the CarPlay/Bluetooth hands-free microphone and the Safety Connect SOS emergency button) suddenly faile... Read more

Incident date: Feb 20, 2026

The left front CV joint or drive axel is starting to fail. There is a clicking/popping noise when accelerating from a sharp turn. The noise is getting worse as I drive the car and will probably lead to premature failure of the CV joint/drive axel which is a huge safety risk since it may cause loss... Read more

Incident date: Feb 19, 2026

Purchased car new. Problems with brake system started at 6k mls. Problems got progressively worse to 29k mls where now rotors are being replaced due to “extreme warping” with pads, calibers, and everything else deemed fine. On brief internet search it was apparent that this rotor warping at low ... Read more

Incident date: Jan 25, 2026

The dealer refused to perform the required FRM recall inspection and denied the recall without providing any of the federally required documentation. I was forced to pay out‑of‑pocket for the FRM module replacement even though my VIN is listed under the safety recall. MINI of Murray stated my FR... Read more

Incident date: Jan 12, 2026

The contact owns a 2007 Chevrolet Malibu. The contact stated that while reversing, the message "Power Steering Fault" was displayed, and the vehicle lost power steering functionality. The vehicle became difficult to steer, requiring extra effort in maneuvering the vehicle. The contact stated that wh... Read more

Incident date: Jan 6, 2026

The contact owns a 2016 Ford Escape. The contact stated that while in reverse(R), the rearview camera image displayed a blank image. Additionally, the rearview camera failed to alert the driver when an object or vehicle was nearby. The contact received notification of NHTSA Campaign Number: 25V69500... Read more

Incident date: Jan 3, 2026

This is the date I first took the vehicle to a dealership. The Transmission has performed poorly and the wiper would not work at all and it was not a fuse problem. Transmission finally failed and had to be replaced (6/25) but car is in a dealership for the 3rd time for windshield wipers. They do not... Read more

Incident date: Jan 3, 2026

My passenger headlights keeps going in and out. The wiring harness has been replaced twice and it still does it. My check engine light keeps coming on for the evap system even though its been replaced.

Incident date: Nov 11, 2025

Beginning on April 18, 2025, my 2020 Toyota Corolla LE began experiencing repeated failures involving multiple safety systems while driving. Without warning, several lights illuminate at the same time, including: Brake System Malfunction, Pre-Collision System, Parking Brake System, Vehicle Stability... Read more

Incident date: Oct 20, 2025

I traded in my vehicle and purchased a new vehicle on September 27, 2025. After signing the contract, I was informed that there were two recalls on the vehicle that would be taken care of by the end of the day. I was allowed to use my trade-in as a loaner vehicle until the end of the day when I came... Read more

Incident date: Oct 20, 2025

The contact owns a 2016 Jeep Patriot. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The check engine warning light and traction control warning light were illuminated. In ad... Read more

Incident date: Mar 1, 2024

On highway was accelerating to pass another vehicle the transition froze , engine revved with no acceleration ( transmission skipped) this has happened several times over the 5 years. The lasted event we documented the date and mileage it happened date 7/13/25 mileage is 34990. These skips have put... Read more

Incident date: Jun 2, 2025

Sudden loss of power. We experienced a sudden loss of engine power. The vehical is currently at a dealership for repairs. We have been informed this is a known issue and a service bulletin has been issued. We are shocked that we were not notified. We were on I75 and had the traffic not been ... Read more

Incident date: Jun 27, 2025

Not sure what failed. At around 8:30 am on a sunny clear day the driver was maneuvering slowly up a ramp between first and second floors of a parking garage at the college campus where the driver works. Driver paused the vehicle and slowly turned to the right to park in an open spot about halfway ... Read more

Crash 1 injured

Incident date: May 29, 2025

I purchased a used Toyo tire (model Extensa A/S or 436) from a tire shop in Houston, TX on [XXX]. I was assured it was in good condition, but less than three weeks later, the tire showed severe sidewall cracks, dry rot, and bulging. I was stranded at 1 a.m. due to this failure, and when I inspected ... Read more

Incident date: May 24, 2025

The car has a knock sensor that causes it to go into limp mode. I was told by the service manager to drive it until the code goes from pending to not pending. The code is 1326. I have drove it, and it is not safe to drive. You can’t go ten miles without it going into limp mode.

Incident date: May 14, 2025

Driving home from work on 5/16/2025 and my sunroof exploded. It sounded like a gun shot then there was glass falling into my car. I had hlass in my hair and tiny cuts in my arms.

Incident date: Apr 1, 2024

Vehicle didn’t move after coming to a full stop at a traffic light. And it displayed a message stating the starter has overheated and that it needed to cool down. The timer for the cooldown period kept on increasing up to 180 seconds and consequent attempts to start the vehicle after the cooldown ... Read more

Incident date: Jan 4, 2025

Lifters and cams fatal failure, requiring extremely pricy replacement of the parts affected or replacement of the entire engine!

Incident date: Dec 20, 2024

Randomly, the power steering, ABS, and traction control went out on my car. There are thousands of others with this issue and previous years of this car have already had a recall relating to this issue.

Incident date: May 30, 2024

Side Blind Zone Warning in Driver’s side mirror constantly alerts(turns on) when driving on a highway next to guardrails without any other vehicles nearby. Extremely disturbing at night.

Incident date: May 30, 2024

There is an issue with the fuel gauge. Not reading correctly and running out of gas. Needle is at half tank and it has run out of fuel. I’ve had this happen to me multiple times. Gage reads more than I physically have. I’ve even ran out of fuel on the freeway.

Incident date: May 30, 2024

Good day, I am experiencing a leak from the front differential pinion seal on my vehicle. This leak appears to be a common issue based on reports from other owners in various online forums and owner groups. The front differential transfers power from the transmission to the front wheels. A leak from... Read more

Incident date: May 3, 2024

on 11/28/2023 My family and I were driving on the freeway I heard what sounded like a soda can explode under my feet in the engine compartment. I immediately lost power brakes and power steering. There was a large amount of smoke instantly. Within about 3 to 5 seconds the cab started to fill with sm... Read more

Fire

Incident date: Apr 21, 2024

The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the vehicle began to lose power and the vehicle entered LIMP Mode. Several unknown warning lights were illuminated. The contact drove the vehicle to an independent mechanic where it was discovered that there was a misfire ... Read more

Incident date: Apr 21, 2024

The contact owned a 2022 Ford Bronco Sport. The contact stated that while the son was driving at approximately 60 MPH, smoke was seen coming from under the hood. After driving over to the shoulder and exiting the vehicle, the vehicle was quickly engulfed in flames. The fire department was called to ... Read more

Fire

Incident date: Apr 21, 2024

Glass sunroof panel shattered while driving on empty highway at 60 MPH. No explainable cause, e.g. no driving range nearby. The sunroof was rarely opened and was closed during the incident. There was no prior indication of failure. Noise resembled a LOUD bang. Shade prevented glass from raini... Read more

Incident date: Apr 7, 2024

When using cruise control, auto lane assist and auto pilot, the vehicle will brake or slow down without apparent reason. This can happen suddenly and dramatically. This can happen when there are other cars nearby, but also when there is no other traffic on the road. It is distressing enough when ... Read more

Incident date: Feb 24, 2024

The abs light and traction control light have been flickering for years. Now they are on solid. When I went to the dealer they said the part is under engineering review and they can’t fix it anyways. My truck now won’t pass safety inspections and can’t be reregistered

Incident date: Feb 24, 2024

While driving the vehicle the system shows SOS as inoperable and requires constant acknowledgment by the driver while the car is in motion. This is a safety issue especially when driving and the driver loses focus on the road, it removes the digital speedometer and has to acknowledge the system erro... Read more

Incident date: Feb 24, 2024

Backup camera failed. Honda is keeping cheap quality backup cameras that are failing easily. I have seen 1.2 million cars recalled for back up camera issues. My vehicle back up camera not working properly. Very frequently it shows black screen. It works some times and does not work sometimes. Thi... Read more

Incident date: May 7, 2023

The contact owns a 2013 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall ... Read more

Incident date: Nov 26, 2023

Took vehicle to get an oil changed & was informed that air bag light was on. Driver side air bag light came on with no warning & noticed now that the air bag seems deployed in the seat. Shop inspected & reset computer but could not find issue.

Incident date: Nov 26, 2023

Incident date: May 7, 2023

Vehicle was making a loud cracking sound with every turn. Upon inspection, it was determined that the upper ball joint popped out

Incident date: May 7, 2023

For some reason my car won’t accelerate. Went to Nissan twice and they can’t do anything about it. I was on second gear almost stalling out on a slight hill and no acceleration on third gear that one time I was merging onto the highway.

Incident date: Jun 20, 2023

Ballast/Reflector in headlightz started dimming at 80,000 miles, now unable to produce light at all. This is a known factory defect that acura has been too cheap to recall. I can only see with my highbeams at night and even they barely produce light.

Incident date: Jun 20, 2023

Motor was completely empty of oil 2000 miles before oil change was due. There were no warning lights. The engine continues to have oil consumption issues, requiring 2-4 quarts per week to be added. The Kia dealership in Hickory NC ran an oil consumption test and said there was nothing wrong with the... Read more

Incident date: Jun 20, 2023

Driver door makes a loud popping noise. Did look into the manufacturer defect where the spot welds do not hold the door hinge

Incident date: Nov 29, 2023

My vehicle just hit over the 90,000 mark. I did all recommended services when they were due, less the spark plug replacement as I just hit that marker. I was driving on 285 in Atlanta in the far left lane and went to speed up which did not occur. My car was still on but would not accelerate. I ended... Read more

Incident date: Nov 29, 2023

The steering feels like it is sticking when lane correcting. You have to use more force than needed to correct inside your lane. When it brakes free you have now over corrected. Could definitely cause a wreck. All assisting aspects are turned off. Happens most often when driving straight but have no... Read more

Incident date: Nov 29, 2023

Showing 50 of 69 complaints.

NHTSA Safety Ratings, 2022 JEEP CHEROKEE

2022 Jeep Cherokee SUV AWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2022 JEEP CHEROKEE

172 manufacturer communications from 90 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	25
060000 ENGINE AND ENGINE COOLING	12
160000 STRUCTURE	11
350000 EQUIPMENT	11
980000 UNKNOWN OR OTHER	8
100000 POWER TRAIN	6
118000 ELECTRICAL SYSTEM:SOFTWARE	6
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	6

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Update from QR39.82F to QR40.12 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Update from QR39.5 to QR40.11 Software Version Customer may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to co

118000 ELECTRICAL SYSTEM:SOFTWARE

Radio Over The Air Updating to QR40.12 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Over The Air Update to Q339.3 to QR39.62 Software Version Customers may experience one or more of the following: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when trying to con

980000 UNKNOWN OR OTHER

118000 ELECTRICAL SYSTEM:SOFTWARE

060000 ENGINE AND ENGINE COOLING

PSU Oil Pump Assy

060000 ENGINE AND ENGINE COOLING

Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.

140000 AIR BAGS

Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Over The Air Updating From QR39.6 to QR40.12 Software Version Customers may experience one or more of the following symptoms: ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone when

980000 UNKNOWN OR OTHER

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Reset After Clock Adjustment

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

220000 SEATS

2nd Row Center Seat Lazy Or Slow When Folding.

114000 ELECTRICAL SYSTEM:WIRING

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

110000 ELECTRICAL SYSTEM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

110000 ELECTRICAL SYSTEM

Intermittently The Vehicle exhibits No Crank No Start. Vehicle Goes Into Limp Home Mode. Multiple DTC?s And Warning Lights

116000 ELECTRICAL SYSTEM:IGNITION

Intermittently The Vehicle exhibits No Crank No Start. Vehicle Goes Into Limp Home Mode. Multiple DTC?s And Warning Lights

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Diagnostic LOP Change

980000 UNKNOWN OR OTHER

Apple CarPlay Does Not Work Or Not Connecting

346000 COMMUNICATION:MANUFACTURER TELEMATICS

Apple CarPlay Does Not Work Or Not Connecting

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Over The Air Updating to QR40.12 Software Version ? Mobile Wi-Fi inoperative upon start up. ? Hotspot gives "No Internet" connection message on phone, when trying to connect to a device. This bulletin provides information regarding t

118000 ELECTRICAL SYSTEM:SOFTWARE

114710 ELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS:ACCESORY POWER OUTLET/JACK/PORT/USB/SAE/CIGARETTE LIGHTER

USB Hub In-Operable

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

A/C Diagnostic LOP Change (Except Alfa Romeo Vehicles)

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently

980000 UNKNOWN OR OTHER

Radio Black Screen, Freezing, Reset, Cutting Out Or Inoperative Intermittently

110000 ELECTRICAL SYSTEM

Power wndow switch passenger

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

Power wndow switch passenger

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

SOS, Assistance Calls Not Successful After Radio Replacement or Radio Software Update

100000 POWER TRAIN

Loss Of Driver?s Power Seat Position Functions

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

Radio Display Screen Blank Or Screen Cuts In And Out

120000 EXTERIOR LIGHTING

Rear Tail Lamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior tail lamp assemblies are fogged with a light layer of condensation on the inside of the lenses. This may be reported after the lamp

123000 EXTERIOR LIGHTING:TAIL LIGHTS

135000 VISIBILITY:REARVIEW MIRRORS/DEVICES

Mirror

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA CARIBBEAN WARRANTY OPERATIONS NEWSLETTER

110000 ELECTRICAL SYSTEM

Power Window 1 Gang Before Replacing the Switch, please verify the following: 1- Check the switch internal resistance to verify the values are within specification stated in the service procedures. 2- Swap the switch with the issue with t

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

110000 ELECTRICAL SYSTEM

Radio Over The Air Updating to QR40.12 Software Version Mobile Wi-Fi inoperative upon start up. ? Hotspot gives 9No Internet9 connection message on phone, when trying to connect to a device. This bulletin provides information regarding t

350000 EQUIPMENT

280100 BACK OVER PREVENTION:SOFTWARE

121000 EXTERIOR LIGHTING:HEADLIGHTS

Headlamp Condensation Clearing Procedure Some customers may report that on occasion, vehicle exterior head lamp assemblies are fogged with a light layer of condensation on the inside of the lenses (Fig. 1) . This bulletin is to communicat

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

102000 POWER TRAIN:MANUAL TRANSMISSION

Customer Satisfaction Notification ZD3 9-Speed Transmission

100000 POWER TRAIN

Customer Satisfaction Notification ZD3 9-Speed Transmission

980000 UNKNOWN OR OTHER

Customer Satisfaction Notification ZD3 9-Speed Transmission

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery From Excessive Radio Current Draw

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

280000 BACK OVER PREVENTION

350000 EQUIPMENT

KL Overhead Console Overhead Console is loose or falls down while driving and hangs by the wires. This bulletin involves inspecting and possibly re-securing the overhead console (overhead console)

050000 PARKING BRAKE

KL Overhead Console Overhead Console is loose or falls down while driving and hangs by the wires. This bulletin involves inspecting and possibly re-securing the overhead console (overhead console)

350000 EQUIPMENT

KL Overhead Console Overhead Console is loose or falls down while driving and hangs by the wires. This bulletin involves inspecting and possibly re-securing the overhead console (overhead console)

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

162900 STRUCTURE:BODY:ROOF AND PILLARS

Dual Pane Sunroof Wind Deflector Fabric Net Separating From The Frame Customers may comment on the following: ? The dual-pane sunroof wind deflector fabric net is separating from the frame. This bulletin involves inspecting and possibly re

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

010000 STEERING

Electric Power Steering (EPS) Will Not Calibrate, Negative Response Error Code 0X10

100000 POWER TRAIN

Electric Power Steering (EPS) Will Not Calibrate, Negative Response Error Code 0X10

280100 BACK OVER PREVENTION:SOFTWARE

Radio Over The Air Updating to 40.12 Software Version Mobile Wi-Fi inoperative upon start up. Hotspot gives 9No Internet9 connection message on phone when trying to connect to a device. This bulletin provides information regarding the late

353000 EQUIPMENT:ELECTRICAL

Washer Light On And Will Not Turn Off After Adding Washer Solvent.

160000 STRUCTURE

Passenger Front Carpet Is Wet or Damp

010000 STEERING

UAQ and UCQ Radio Enhancements Customers may experience one or more of the following: ? **Wi-Fi hotspot connection failure. ? Speaker popping, crackle noise during Voice Recognition (VR) response and navigation guidance. ? Mobile Station I

280000 BACK OVER PREVENTION

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

160000 STRUCTURE

Rear Door Harness Grommet Separation from B Pillar

162300 STRUCTURE:BODY:DOOR

Rear Door Harness Grommet Separation from B Pillar

110000 ELECTRICAL SYSTEM

U11E9 Lost Communication with AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

120000 EXTERIOR LIGHTING

U11E9 Lost Communication with AGS (Active Grille Shutter), Malfunction Indicator Lamp (MIL) Illuminated

060000 ENGINE AND ENGINE COOLING

Engine Oil - 0W20,Fluid - ATF+4,Engine Oil - 10W30,Engine Oil - 5W20,Engine Oil - 5W30

110000 ELECTRICAL SYSTEM

SENSOR Intrusion Module

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

Seal, Sunroof

110000 ELECTRICAL SYSTEM

Telematic box module 2

120000 EXTERIOR LIGHTING

Base Headlamp Bright, Base Headlamp Black

121000 EXTERIOR LIGHTING:HEADLIGHTS

Base Headlamp Bright, Base Headlamp Black

110000 ELECTRICAL SYSTEM

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Radio Remained On After Ignition Is Switched Off, Dead Battery from Excessive Radio Current Draw

350000 EQUIPMENT

Flat Tow Or Recreational Towing KL Cherokee

130000 VISIBILITY

Flash: Blind Spot Monitor (BSM) System Updates This bulletin involves updating the Left and Right Blind Spot Sensor (LBSS/RBSS) latest available software. The customer may experience the following: False alerts from the blind spot system,

270000 LANE DEPARTURE

280000 BACK OVER PREVENTION

353000 EQUIPMENT:ELECTRICAL

Connected Service Requires Service Message

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Connected Service Requires Service Message

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Connected Service Requires Service Message

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

980000 UNKNOWN OR OTHER

163200 STRUCTURE:INTERIOR PANELS:DOOR

160000 STRUCTURE

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NHTSA Safety Investigations, JEEP CHEROKEE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2014

Electronic Parking Brake Water Ingress

The Office of Defects Investigation (ODI) opened investigation PE22-009 after having received 80 complaints on model years 2014-2020 Jeep Cherokees alleging the Electronic Parking Brake (EPB) inadvertently activated while the vehicle was in motion.During this investigation, the subject vehicles were... updated to include only Model Years (MY) 2014-2016, while MY 2017-2020 were considered peers.Based on related repair invoices, ODI believed the EPB module was damaged by water leaking into the vehicle. When the EPB inadvertently activates, it can cause a stalling condition bringing the vehicle to a stop. ODI was aware of recall 15V-393 that addresses water ingress affecting the power liftgate module on nearly the same population of vehicles subject of this investigation. The liftgate module can potentially catch fire as a result of the water damage. Both the liftgate and EPB modules are located in a similar area of the vehicle. On May 11, 2016, the manufacturer released a Technical Service Bulleting (ODI #10191415, FCA #08-060-16) that instructs dealers on replacing the EPB module and inspecting the electrical connector for corrosion if a customer describes having the EPB not releasing. This Preliminary Evaluation was opened to assess the scope, frequency, and safety-related consequences of the alleged defect. On September 8th, 2022, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2014-2016 Jeep Cherokee and Peer 2017-2020 Jeep Cherokee vehicles. FCA Provided its full response on October 27th, 2022 after ODI granted a one-week extension. ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database. Based on a review of all available information, ODI has identified evidence supporting a total of 1,655 subject vehicles that likely experienced a failure of the subject EPB. Within the subject vehicle complaints, ODI identified the 2014 Model Year (MY) Jeep Cherokee as having the highest rate of failure, while also being the oldest group of vehicles in this investigation. The 2014 Jeep Cherokees that likely experienced a failure of the subject EPB represent an incident rate of approximately 0.58%. The average Time In Service (TIS) at failure was 2.6 years and the oldest failure occurred at 8.5 years in service. The 2014 population of vehicles is at 9 years in service. All other MY Jeep Cherokee vehicles (both subject and peer) within this investigation had significantly lower failure rates than the 2014 MY Jeep Cherokee. ODI has reviewed all the information available at this time, and identified four allegations of a crash, three allegations of injuries, and one allegation of a fire.Two of the crash allegations alleged injuries, and the alleged injuries were minor severity.All of the alleged injuries appeared to be consistent with hard braking and did not need medical attention. There was no supporting information that demonstrated a fire had occurred on the vehicle. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles, stating that it does not believe the alleged defect poses an unreasonable risk to motor vehicle safety. FCA states the majority of incidents involving the EPB inadvertently activating occurred while the vehicle was stationary and that a small number of incidents occurred while the vehicle was backing up or at low speeds. This is consistent with ODI’s observations. Based on the analysis conducted by ODI, this investigation will be closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2015

Engine compartment fire

On October 15, 2015, Fiat Chrysler Automobiles, US LLC, (FCA), submitted a Defect Information Report (DIR) to NHTSA regarding an air-conditioning suction/discharge combo line routing condition that may result in engine compartment fire in approximately 75,574 model year (MY) 2015 Jeep Cherokee vehic... les equipped with 2.4L engines and built from October 1, 2014 through June 18, 2015 (NHTSA Recall 15V-676, FCA Recall R57).According to FCA's DIR, a misrouted A/C combo line can be pinched and cut or thermally degraded by the exhaust manifold heat shield, potentially resulting in loss of air conditioning, smoke and/or fire from ignition of leaked A/C refrigerant oil onto a hot exhaust manifold.The recalled vehicles will be inspected for misrouted A/C combo lines and those found to be misrouted will be replaced.FCA estimates that one percent of the recalled population may be affected by the A/C combo line routing defect.ODI?s analysis of warranty data provided by FCA in response to the information request letter for PE15-003 identified a spike in claims related to the A/C combo line leakage in vehicles equipped with 2.4L engines built after October 1, 2014.FCA implemented its final process corrective action for the hose routing concern on June 18, 2015.The 113,034 MY 2015 Jeep Cherokee vehicles equipped with 3.2L engines have different A/C line routing configurations and are not affected by the A/C combo line routing defect.FCA provided a total of 220 warranty claims potentially related to the A/C combo line in vehicles equipped with 2.4L engines.Ninety-five percent of the claims (210) involved the 74,574 Jeep Cherokee 2.4L vehicles built during the recall period.Only 10 A/C combo line claims and no related fires were identified in the 28,250 Jeep Cherokee 2.4L vehicles that were built before or after the period with the hose routing concern.Analysis of engine compartment fires reported to ODI and FCA identified a total of 10 fires in MY 2015 Jeep Cherokee vehicles.Nine (9) of the fires involved vehicles equipped with 2.4L engines and 8 of these involved vehicles built during the production range subject to Recall 15V-676.These include 5 fires that FCA's investigations determined were most likely caused by the A/C combo line and 3 fires of unknown cause originating in the area of the exhaust manifold heat shield, resulting in fire incident rates in the recall population of 6.6 per 100,000 vehicles for the A/C combo line condition and 10.6 per 100,000 vehicles for fire incidents for which the A/C combo line could not be excluded as the cause.The other 2 engine compartment fires involved a low-mileage fire of unknown cause in a vehicle equipped with a 3.2L engine and a minor self-extinguished fire that FCA?s investigation attributed to a lower transmission oil cooler (TOC) line connection seepage condition in a rental vehicle equipped with a 2.4L engine and built prior to the recall production range. This preliminary evaluation is closed based on FCA?s recall.The following VOQ numbers are associated with the issues discussed in this closing resume: A/C combo line failure:10786287 Unknown cause:10712350, 10678215, 10672201Read more

EA, Closed , Model Year: 1993

Crash Related Fuel Tank Fires

ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fataliti... es and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen byRead more

DP, Closed , Model Year: 1991

SUDDEN ACCELERATION