2015 JEEP CHEROKEE

11 recalls, 2,652 complaints - 925 TSBs - 4/5 safety rating

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.

Consequence

A fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will relocate the power liftgate module and add a water shield. In addition, dealers will inspect for corrosion and replace the module and electrical connectors, if necessary. Repairs will be ... Read more

132,099 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off,... Read more

Consequence

A loss of drive can cause a vehicle crash without prior warning. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or injury.

Remedy

FCA US LLC will notify owners, and dealers will perform a software update that will maintain vehicle propulsion by engaging rear wheel drive and prevent rolling in Park by activating the electronic parking brake if a failed input spline occurs. This recall began July 14, 2020. Owners may contact F... Read more

67,248 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:WIRING

Defect Description

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler... Read more

Consequence

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise... Read more

4,815,661 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT

Defect Description

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers ma... Read more

Consequence

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

Remedy

Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidd... Read more

61,791 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

SEATS

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.

Consequence

Loose fasteners may allow the seats to move, increasing the risk of injury to the seat occupants in the event of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the seats or seat sets, free of charge. The recall is expected to begin during September 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall S63.

1,827 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harnes... Read more

Consequence

If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Remedy

Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-14... Read more

329,540 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance s... Read more

Consequence

A short circuit in the module increases the risk of a fire.

Remedy

Chrysler will notify owners, and dealers will inspect the module and connectors for corrosion, replacing the damaged components as necessary. The mastic shield will be removed and the module will be covered with a water shield. These repairs will be performed free of charge. The recall began on F... Read more

32,784 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Cherokee vehicles manufactured October 1, 2014, to June 18, 2015. The affected vehicles may have a misrouted air conditioning suction/discharge hose.

Consequence

If the line is misrouted, it may contact the exhaust manifold, increasing the risk of a vehicle fire.

Remedy

Chrysler will notify owners, and dealers will inspect the routing of the air conditioning hose. Any hose that is misrouted will be replaced and installed correctly. This work will be performed free of charge. The recall began on November 23, 2015. Owners may contact Chrysler customer service at ... Read more

75,592 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equip... Read more

Consequence

Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy

Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler deale... Read more

1,416,903 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

STRUCTURE:BODY:HATCHBACK/LIFTGATE

Defect Description

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 4, 2013, to February 18, 2015 and equipped with a Power Liftgate option. In the affected vehicles, water may enter the Power Liftgate Control Module and cause a high resistance short circuit ... Read more

Consequence

A short circuit in the liftgate control module may result in a fire.

Remedy

Chrysler will notify owners, and dealers will inspect the power liftgate control module and connectors for corrosion, substitute a bolt for the threaded grommet installed to seal an attachment point used in non-power liftgate vehicles and cover the power liftgate control module in a foam water shiel... Read more

99,399 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

AIR BAGS:SIDE/WINDOW

Defect Description

Chrysler is recalling certain model year 2014-2015 Jeep Cherokee vehicles manufactured January 1, 2013, to November 19, 2014. The affected vehicles may experience unintended side curtain and seat air bag deployment during vehicle operation.

Consequence

If the air bags deploy unexpectedly during vehicle operation, it can increase the risk of personal injury and increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will re-flash the occupant restraint control module software, free of charge. The recall began on March 4, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R05.

230,290 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

2,652 total complaints 98 crashes 43 fires 60 injuries 2 deaths

Top Reported Components

Component	Complaints
POWER TRAIN	911
ENGINE	393
ELECTRICAL SYSTEM	269
UNKNOWN OR OTHER	251
VEHICLE SPEED CONTROL	119
SERVICE BRAKES	107
STEERING	86
AIR BAGS	58
STRUCTURE:BODY	54
ELECTRONIC STABILITY CONTROL (ESC)	51

Incident date: Jun 15, 2026

The light just came on

Incident date: Jun 8, 2026

There has been multiple issues with the PTUs on these jeeps. Mine does not fall under the recall if there was one. I’m battling with the place I bought the jeep from for warranty and they are not covering it. I’ve talked to hundreds of people about it and they said this jeep should have been rec... Read more

Incident date: Apr 1, 2026

I bought my van in March of this year (2026) and the fuel gauge will either show that the tank is almost empty (gas light on) or full. Sometimes it will show an accurate gas reading and other times it shows the gas tank is full. I am going to a dealership in the morning to see about getting it fixed... Read more

Incident date: May 21, 2026

The contact owns a 2015 Jeep Cherokee. The contact stated that on multiple occasions, the brake pedal became inoperable and felt spongy while attempting to stop the vehicle. The contact also stated that the steering wheel became difficult to operate, and a crunching sound was heard while turning the... Read more

Incident date: May 21, 2026

The main infotainment display screen in my 2024 Nissan Kicks failed prematurely and blacked out completely, rendering the backup camera and rear cross-traffic safety systems entirely inoperable. This failure poses an immediate safety hazard to myself and pedestrians, as I am forced to drive and back... Read more

Incident date: May 21, 2026

Incident date: May 13, 2026

Pcs2 board replaced. Charging was limited to 24amp. Replaced under warranty but a lot of trucks are experiencing this so I am reporting

Incident date: May 15, 2026

The car continues to have an issue with the same recalls that were priorly fixed but continued to happen after a few years. The last repair for this recall only lasted six months and I now need to replace the exact same parts again. The vehicle is completely faulty. The computer control valve for th... Read more

Incident date: May 15, 2026

Integrated Charging Control Unit (ICCU )failure on the high voltage battery leading to also the 12v battery failure.

Incident date: May 14, 2026

The contact owns a 2022 Toyota Camry. The contact stated while driving at an undisclosed speed, she notices that the vehicle grinds it's gears very loud while in transition, hesitate to accelerate and does not want to shift between gears. The dealer was notified of the failure were it was diagnosed... Read more

Incident date: May 15, 2026

Incident date: May 1, 2026

this is the second time that the tail lift gate electric module became defective because of water pentation from some roof water seal

Incident date: May 1, 2026

What component or system failed or malfunctioned, and is it available for inspection upon request? The vehicle appears to have experienced a failure or malfunction involving the electrical power system, charging system, 12 volt battery system, vehicle communication modules, or related components. Ba... Read more

Incident date: May 1, 2026

The engine valves and cylinders keep failing every 6 months. I have to spend another $1,800 to get it fixed. I doe this TWO TIMES last year. My car has the Theta 2 engine

Incident date: Apr 1, 2026

On April 20th while parking the vehicle suddenly had a power surge crossing over multiple curbs and across a parking lot and landscaped areas and hitting a tree. The vehicle refused to brake and the driver airbag never deployed.

Crash 1 injured

Incident date: Apr 1, 2026

The front left lower control arm (driver's side) snapped off (broke) while turning a corner. There was no reason for the breakage other than turning. It was repaired through insurance. The driver's safety as well as the safety of pedestrians were put at risk because the breakage forced the car to... Read more

Crash

Incident date: Jul 1, 2025

ABS module audible warning brake failure warning on dash. Recall CB4 parts still not available per Mopar and dealership. The warning and audible alarm goes off every 2 to 5 minutes while driving.

Incident date: Jul 1, 2025

The contact owns a 2012 Dodge Ram 3500. The contact stated that while driving 70 MPH, the steering wheel was loose. The contact pulled over and discovered that the steering shaft had detached. The vehicle was towed to an independent mechanic, who repaired the steering shaft. The manufacturer was not... Read more

Incident date: Dec 1, 2025

The component that has malfunctioned is the hybrid inverter assembly, a loose internal bolt within the hybrid propulsion system. This vehicle is currently held at Fred Haas Toyota Country (Houston, TX) and is available for inspection upon request. My safety and the safety of the public are at risk b... Read more

Incident date: Mar 10, 2026

My vehicle was inspected at an authorized Infiniti dealership under an active recall. During that inspection, metal debris and loose bolts were found in the oil pan, indicating internal engine damage consistent with the recall condition. Despite this, Infiniti declined to repair or replace the engin... Read more

Incident date: Mar 10, 2026

At speeds of 65-75, both with the adaptive cruise control enabled and disabled, I accelerated a little bit to pick up speed and pass another vehicle. The vehicle responded initially by gaining speed, then it feels like I hit something and the front brakes lock up for 1-2 seconds and the tires start ... Read more

Incident date: Mar 11, 2026

The contact owns a 2018 GMC Sierra 1500 Denali. The contact stated that while driving at an undisclosed speed, and while the vehicle was parked, the running boards unexpectedly lowered. Additionally, there was oil leaking from the vehicle, and the check engine warning light was illuminated. The vehi... Read more

Incident date: Mar 11, 2026

Incident date: Feb 27, 2026

Everything working properly and just fine until Monday 3/2/26 when I started the vehicle to go to work, the main radio multimedia screen was black and did not display anything. No sound was playing either along with when I placed the car in reverse, there was not the backup camera display as well. E... Read more

Incident date: Feb 15, 2025

I am reporting a manufacturing defect involving the dashboard on my 2022 Audi A6. The dashboard has begun bubbling and warping, particularly near the area close to the windshield. This defect appears to be common among Prestige‑trim Audi A6 vehicles, as other owners have reported similar dashboard... Read more

Incident date: Feb 15, 2025

I am filing a safety complaint regarding water intrusion into the rear tail lamp assembly of my 3-year-old Tesla Model 3. The rear tail light has progressed from minor condensation to active water accumulation and visible pooling inside the sealed housing. This is not light fogging — there is sta... Read more

Incident date: Dec 1, 2025

The contact's husband owns a 2016 Ford F-150. The contact stated that while driving at 55 MPH, the transmission unexpectedly downshifted to first gear. There was no warning light illuminated. The contact stated that while her son was driving 60 MPH, the driver lost control of the steering wheel and ... Read more

Incident date: Jan 17, 2026

2/17/2026 Mileage 96,000 Subaru case number Case # 260217-2101937 Vehicle intermittently indicates reverse gear while driving forward at speed. Backup camera activates and reverse lights illuminate while in forward motion. This condition matches NHTSA Recall 22V-522000. The recall repair was prev... Read more

Incident date: Jan 17, 2026

Incident date: Feb 10, 2026

Toyota is asking me to pay for a brand new transmission replacement in my car that is only 5 years old, 74,000 miles on it. The cost is $10,000. How is it possible a brand new vehicle is needing this? I have read a lot of reviews that Toyota is knowingly using the transmission type that they even ha... Read more

Incident date: Feb 10, 2026

Plese can you fex may car

Incident date: Feb 9, 2026

I want to be clear about why I opened this case. Per Nissan’s own recall documents, the software update does not repair the defective battery cells, it only detects the issue and may disable the vehicle to prevent a thermal event. Level 3 charging remains unusable, and the underlying defect is sti... Read more

Incident date: Feb 6, 2026

My 2012 Hyundai Sonata recently had an engine replacement completed under a Hyundai recall. Immediately after the recall repair, the vehicle began shaking while driving, produced a burning smell, and the air conditioning stopped working, none of which occurred prior to the recall repair. These symp... Read more

Incident date: Nov 6, 2025

My vehicle has experienced multiple incidents of sudden engine shutdown while driving, accompanied by a dashboard warning stating “High Coolant Temperature.” These shutdowns occur without warning and while the vehicle is in motion, resulting in loss of engine power and creating a dangerous situa... Read more

Incident date: Nov 26, 2025

The contact owns a 2021 BMW X5. The contact stated that while driving at undisclosed speeds, unknown warning lights illuminated on several occasions. The failure had occurred while driving and while restarting the vehicle. The vehicle was taken to a dealer, where it was diagnosed, and determined tha... Read more

Incident date: Nov 30, 2025

Was driving at 55mph and suddenly truck went into a terrible death wobble & almost caused a serious crash. On 11/25/2025 I had taken it in to the ford dealership to correct this problem since it had happened four times in August & September of this year. Which also almost caused four serious acciden... Read more

Incident date: Nov 30, 2025

Imediately following z46 recall my vehicle lost all motive power on the interstate. No warning lights etc. Dealer who performed recall took no responsibility and explained my engine has seized. My research has determined this.is common when the recall is not.properly.performed. I have documented evi... Read more

Incident date: Dec 8, 2025

The contact rented a 2025 Kia Telluride. The contact stated that there was damage to the rear bumper upon retrieval. While using lane assist, traveling around a curve at 55 MPH, the steering wheel was pushing and pulling, and failed to turn and continued going straight; the vehicle crossed the high... Read more

Crash 1 injured

Incident date: Dec 8, 2025

Crash 1 injured

Incident date: Dec 8, 2025

The sunroof shade is sagging. It broke from one day to the next, and it’s blocking my rear view.

Incident date: Oct 24, 2025

The contact owns a 2019 BMW 330I. The contact recently purchased the vehicle. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the vehicle failed to acc... Read more

Incident date: Oct 24, 2025

ABS control modules are all out of stock, everywhere. This issue is becoming more and more common. I cannot replace the module or have it rebuilt because of a chip shortage, and I do not have ABS on my truck anymore.

Incident date: Oct 24, 2025

Incident date: Sep 1, 2025

The contact owns a 2018 Toyota Highlander. The contact stated that while driving uphill and depressing the accelerator pedal, the vehicle decelerated and rolled backwards unexpectedly. An independent mechanic was contacted. The vehicle was inspected by a mechanic friend and diagnosed with transmissi... Read more

Incident date: Nov 21, 2025

[XXX] stalling in the middle of the street multiple times with kids in the car on the highway INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: Nov 21, 2025

The contact owns a 2014 Ford Fusion. The contact stated that while driving on the highway at night in the rain at approximately 40-45 MPH, the contact drove over an unavoidable puddle, and the electric power steering assist became inoperable. The advancetrac and the steering warning lights were ill... Read more

Incident date: Nov 21, 2025

Incident date: Nov 7, 2025

The contact owns a 2020 BMW X7. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the wheels while turning to the right or the left. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed that both front co... Read more

Showing 50 of 2,652 complaints.

NHTSA Safety Ratings, 2015 JEEP CHEROKEE

2015 Jeep Cherokee SUV 2WD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	17.4%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2015 JEEP CHEROKEE

925 manufacturer communications from 412 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	152
100000 POWER TRAIN	143
350000 EQUIPMENT	78
060000 ENGINE AND ENGINE COOLING	63
118000 ELECTRICAL SYSTEM:SOFTWARE	55
160000 STRUCTURE	38
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	31
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	27

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Message, Presence of IBS related Diagnostic Trouble Codes (DTCs), or Battery Warning Lamp On

140000 AIR BAGS

Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.

060000 ENGINE AND ENGINE COOLING

Service 4wd Light On, AWD System Service Required Message Illuminated. Diagnostic Trouble Code (DTC) C14A7-97 PTU Motor Component Or System Operation Obstructed Or Blocked, Set.

020000 SUSPENSION

LIFTER, Hydraulic Roller Deactivating Please do not replace MDS lifters because the disconnecting pin is not lined up, this is normal and not a defect.

118000 ELECTRICAL SYSTEM:SOFTWARE

MIL/check engine lamp comes on after performing U90 recall PCM software update.

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MIL/check engine lamp comes on after performing U90 recall PCM software update.

110000 ELECTRICAL SYSTEM

MIL/check engine lamp comes on after performing U90 recall PCM software update.

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MIL/check engine lamp comes on after performing U90 recall PCM software update.

100000 POWER TRAIN

MIL/check engine lamp comes on after performing U90 recall PCM software update.

136000 VISIBILITY:WINDSHIELD WIPER/WASHER

Rain Sensor Before replacing the rain sensor during a front windshield replacement inspect the part for part numbers. If you have part numbers; 68507366, 68483780, 68384226 or 68384225, these parts do not utilize a replaceable gel pad, onl

110000 ELECTRICAL SYSTEM

Connector kit Before ordering this connector repair kit 68018957A$, check it in the Mopar Connector Repair Kit Website to confirm part number and applicability. There is an error with the wiring diagrams in Service Library that is causing

114000 ELECTRICAL SYSTEM:WIRING

136000 VISIBILITY:WINDSHIELD WIPER/WASHER

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

Emissions Recall U90 - Catalyst Efficiency

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FCA Caribbean Warranty Bulletin ID-23-20 "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-16-03 - "Can / Am" Warranty Coverage - 594 / 595 / 596 WCC (Rev. B)

110000 ELECTRICAL SYSTEM

Power Transfer Unit (PTU) Broken Input Spline XJ1 Warranty Extension Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigation, a technician may find one or more of the following Diagnostic Troubl

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Lubrication and Maintenance Fluids If MOPAR fluids and chemicals are not readily available, please review Service Library for specifications so a suitable alternative can be used

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

980000 UNKNOWN OR OTHER

FCA Caribbean Warranty Bulletin ID-23-11 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)

100000 POWER TRAIN

FCA Caribbean Warranty Bulletin ID-23-11 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)

980000 UNKNOWN OR OTHER

Warranty Bulletin D-23-10 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)

100000 POWER TRAIN

Warranty Bulletin D-23-10 (XJ1) Power Transfer Unit (PTU) - Select 2014 - 2017 Jeep Cherokee (KL)

060000 ENGINE AND ENGINE COOLING

Water Quality When Mixed With Engine Coolant

060000 ENGINE AND ENGINE COOLING

Emission Recall U90 Catalyst Efficiency

350000 EQUIPMENT

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

060000 ENGINE AND ENGINE COOLING

wiTECH Small Leak Verification Test (SLVT) - P0456-EVAP SYSTEM SMALL LEAK

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: ? Oil pressure low indicator lamp illumination between oil changes. ? Excessive oil consumption. This bulletin involves performin

980000 UNKNOWN OR OTHER

060000 ENGINE AND ENGINE COOLING

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY review and follow instructions from the latest STAR Online S1809000007 available on Dealer Connect. Also, consider the followin

060000 ENGINE AND ENGINE COOLING

280000 BACK OVER PREVENTION

ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Als

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

Aluminum Body Panel Corrosion Repair Aluminum corrosion or bubbling along the leading edge of hood, hinges or other exterior surface areas of the hinges, doors, fenders, swing gates or liftgates. NOTE: **Verify current warranty policy to d

160000 STRUCTURE

030000 BRAKES (PWS)

2.4L Excessive Oil Consumption XB1 Warranty Extension The customer may describe one or more of the following: Oil pressure low indicator lamp illumination between oil changes. Excessive oil consumption. This bulletin involves performing an

120000 EXTERIOR LIGHTING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Bulletin D-23-01 - (XB1) 2.4L Engine ? Select 2014 - 2019 Jeep Cherokee (KL), 2017 - 2018 Jeep Compass (MP), 2015 - 2018 Jeep Renegade (FWD/AWD) (BU), 2013 - 2016 Dodge Dart (PF), 2015 - 2017 Chrysler 200 (UF), 2016 - 2018 Fiat 500

160000 STRUCTURE

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Emission Recall U90 Catalyst Efficiency

061540 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER

2.4L Engine Oil Consumption Test The customer may comment that the vehicles engine oil level is low or they need to add oil between oil change intervals and no visible signs of oil leaking from the engine. This bulletin involves performin

160000 STRUCTURE

Approved Use of Weld Through Primers This bulletin documents the FCA US LLC position regarding the use of weld through primer when using Squeeze Type Resistance Spot Welding (STRSW) and Gas Metal Arc Welding (GMAW) processes when welding

160000 STRUCTURE

163200 STRUCTURE:INTERIOR PANELS:DOOR

980000 UNKNOWN OR OTHER

160000 STRUCTURE

350000 EQUIPMENT

A Rattle Or Creak Noise Is Heard From The Dual Pane Sunroof Area.

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

A Rattle Or Creak Noise Is Heard From The Dual Pane Sunroof Area.

350000 EQUIPMENT

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

060000 ENGINE AND ENGINE COOLING

If a Mopar oil filter is not available, use a filter that meets or exceeds USCAR36 specification and is compatible with semi and full synthetic oils.

100000 POWER TRAIN

Customer Satisfaction Notification W20 Reprogram Powertrain Control Module

100000 POWER TRAIN

Powertrain Control Module.

280000 BACK OVER PREVENTION

DIFFERENTIAL, Rear Axle (KL 4WD w/DK2 = 1-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The changes

110000 ELECTRICAL SYSTEM

070000 FUEL SYSTEM, GASOLINE

030000 SERVICE BRAKES, HYDRAULIC

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

280000 BACK OVER PREVENTION

DIFFERENTIAL, Rear Axle (KL 4WD w/DK4 = 2-SPEED RDM) The Differential, Rear Axle (aka RDM) design, pump design, Driveline Control Module (aka DLCM) hardware & software and pressure sensor have all changed in the past few years. The chages

110000 ELECTRICAL SYSTEM

070000 FUEL SYSTEM, GASOLINE

030000 SERVICE BRAKES, HYDRAULIC

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

030000 BRAKES (PWS)

Service Electric Park Brake Message

110000 ELECTRICAL SYSTEM

Service Electric Park Brake Message

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Service Electric Park Brake Message

100000 POWER TRAIN

Customer Satisfaction Notification W84 Powertrain Software Update

110000 ELECTRICAL SYSTEM

Customer Satisfaction Notification W84 Powertrain Software Update

100000 POWER TRAIN

Customer Satisfaction Notification W84 Powertrain Software Update

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

110000 ELECTRICAL SYSTEM

No Start, Cannot Complete Module Replace, Proxi Or Module Proxi Configuration

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

060000 ENGINE AND ENGINE COOLING

Issue involves overheating, running hot, coolant leaks and related symptoms after a Mopar replacement engine has been installed in the vehicle.

220000 SEATS

Front Seat Side Shield Updated Service Procedure This bulletin informs the technician that when either of the front seat side shields are replaced the buckle will need to be replaced as well. If only the buckle needs to be replaced the fro

350000 EQUIPMENT

150000 SEAT BELTS

114000 ELECTRICAL SYSTEM:WIRING

WIRING, Body Before replacing this harness, please contact FCA Redacted Content to see if a repair kit is available for your application. If no response in 15 minutes, proceed with repair. Please email pictures of harness defects to FCA Re

350000 EQUIPMENT

150000 SEAT BELTS

151000 SEAT BELTS:FRONT

150000 SEAT BELTS

220000 SEATS

160000 STRUCTURE

100000 POWER TRAIN

Power Transfer Unit (PTU) Broken Input Spline - X89 Warranty Extension This bulletin involves replacing the PTU assembly with an updated part. Customers may experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investig

280000 BACK OVER PREVENTION

200000 WHEELS

120000 EXTERIOR LIGHTING

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

280000 BACK OVER PREVENTION

200000 WHEELS

104000 POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

120000 EXTERIOR LIGHTING

110000 ELECTRICAL SYSTEM

108000 POWER TRAIN:TRANSMISSION CASE/HOUSING

100000 POWER TRAIN

200000 WHEELS

100000 POWER TRAIN

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NHTSA Safety Investigations, JEEP CHEROKEE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2014

Electronic Parking Brake Water Ingress

The Office of Defects Investigation (ODI) opened investigation PE22-009 after having received 80 complaints on model years 2014-2020 Jeep Cherokees alleging the Electronic Parking Brake (EPB) inadvertently activated while the vehicle was in motion.During this investigation, the subject vehicles were... updated to include only Model Years (MY) 2014-2016, while MY 2017-2020 were considered peers.Based on related repair invoices, ODI believed the EPB module was damaged by water leaking into the vehicle. When the EPB inadvertently activates, it can cause a stalling condition bringing the vehicle to a stop. ODI was aware of recall 15V-393 that addresses water ingress affecting the power liftgate module on nearly the same population of vehicles subject of this investigation. The liftgate module can potentially catch fire as a result of the water damage. Both the liftgate and EPB modules are located in a similar area of the vehicle. On May 11, 2016, the manufacturer released a Technical Service Bulleting (ODI #10191415, FCA #08-060-16) that instructs dealers on replacing the EPB module and inspecting the electrical connector for corrosion if a customer describes having the EPB not releasing. This Preliminary Evaluation was opened to assess the scope, frequency, and safety-related consequences of the alleged defect. On September 8th, 2022, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2014-2016 Jeep Cherokee and Peer 2017-2020 Jeep Cherokee vehicles. FCA Provided its full response on October 27th, 2022 after ODI granted a one-week extension. ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database. Based on a review of all available information, ODI has identified evidence supporting a total of 1,655 subject vehicles that likely experienced a failure of the subject EPB. Within the subject vehicle complaints, ODI identified the 2014 Model Year (MY) Jeep Cherokee as having the highest rate of failure, while also being the oldest group of vehicles in this investigation. The 2014 Jeep Cherokees that likely experienced a failure of the subject EPB represent an incident rate of approximately 0.58%. The average Time In Service (TIS) at failure was 2.6 years and the oldest failure occurred at 8.5 years in service. The 2014 population of vehicles is at 9 years in service. All other MY Jeep Cherokee vehicles (both subject and peer) within this investigation had significantly lower failure rates than the 2014 MY Jeep Cherokee. ODI has reviewed all the information available at this time, and identified four allegations of a crash, three allegations of injuries, and one allegation of a fire.Two of the crash allegations alleged injuries, and the alleged injuries were minor severity.All of the alleged injuries appeared to be consistent with hard braking and did not need medical attention. There was no supporting information that demonstrated a fire had occurred on the vehicle. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles, stating that it does not believe the alleged defect poses an unreasonable risk to motor vehicle safety. FCA states the majority of incidents involving the EPB inadvertently activating occurred while the vehicle was stationary and that a small number of incidents occurred while the vehicle was backing up or at low speeds. This is consistent with ODI’s observations. Based on the analysis conducted by ODI, this investigation will be closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2015

Engine compartment fire

On October 15, 2015, Fiat Chrysler Automobiles, US LLC, (FCA), submitted a Defect Information Report (DIR) to NHTSA regarding an air-conditioning suction/discharge combo line routing condition that may result in engine compartment fire in approximately 75,574 model year (MY) 2015 Jeep Cherokee vehic... les equipped with 2.4L engines and built from October 1, 2014 through June 18, 2015 (NHTSA Recall 15V-676, FCA Recall R57).According to FCA's DIR, a misrouted A/C combo line can be pinched and cut or thermally degraded by the exhaust manifold heat shield, potentially resulting in loss of air conditioning, smoke and/or fire from ignition of leaked A/C refrigerant oil onto a hot exhaust manifold.The recalled vehicles will be inspected for misrouted A/C combo lines and those found to be misrouted will be replaced.FCA estimates that one percent of the recalled population may be affected by the A/C combo line routing defect.ODI?s analysis of warranty data provided by FCA in response to the information request letter for PE15-003 identified a spike in claims related to the A/C combo line leakage in vehicles equipped with 2.4L engines built after October 1, 2014.FCA implemented its final process corrective action for the hose routing concern on June 18, 2015.The 113,034 MY 2015 Jeep Cherokee vehicles equipped with 3.2L engines have different A/C line routing configurations and are not affected by the A/C combo line routing defect.FCA provided a total of 220 warranty claims potentially related to the A/C combo line in vehicles equipped with 2.4L engines.Ninety-five percent of the claims (210) involved the 74,574 Jeep Cherokee 2.4L vehicles built during the recall period.Only 10 A/C combo line claims and no related fires were identified in the 28,250 Jeep Cherokee 2.4L vehicles that were built before or after the period with the hose routing concern.Analysis of engine compartment fires reported to ODI and FCA identified a total of 10 fires in MY 2015 Jeep Cherokee vehicles.Nine (9) of the fires involved vehicles equipped with 2.4L engines and 8 of these involved vehicles built during the production range subject to Recall 15V-676.These include 5 fires that FCA's investigations determined were most likely caused by the A/C combo line and 3 fires of unknown cause originating in the area of the exhaust manifold heat shield, resulting in fire incident rates in the recall population of 6.6 per 100,000 vehicles for the A/C combo line condition and 10.6 per 100,000 vehicles for fire incidents for which the A/C combo line could not be excluded as the cause.The other 2 engine compartment fires involved a low-mileage fire of unknown cause in a vehicle equipped with a 3.2L engine and a minor self-extinguished fire that FCA?s investigation attributed to a lower transmission oil cooler (TOC) line connection seepage condition in a rental vehicle equipped with a 2.4L engine and built prior to the recall production range. This preliminary evaluation is closed based on FCA?s recall.The following VOQ numbers are associated with the issues discussed in this closing resume: A/C combo line failure:10786287 Unknown cause:10712350, 10678215, 10672201Read more

EA, Closed , Model Year: 1993

Crash Related Fuel Tank Fires

ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fataliti... es and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen byRead more

DP, Closed , Model Year: 1991

SUDDEN ACCELERATION