1994 JEEP CHEROKEE

9 recalls, 618 complaints - 33 TSBs

EXTERIOR LIGHTING:BRAKE LIGHTS

Defect Description

U.S. DRIVE RIGHT IS RECALLING CERTAIN MODEL YEAR 1994-1996 JEEP CHEROKEE VEHICLES IMPORTED FROM JANUARY 2007, THROUGH APRIL 2011 FOR FAILING TO COMPLY WITH FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT," FOR THE HIGH MOUNT BRAKE LAMP ASSEMBLY. T... Read more

Consequence

INADEQUATE LIGHTING COULD REDUCE VISIBILITY OF VEHICLE, INCREASING THE RISK OF A CRASH.

Remedy

U.S. DRIVE RIGHT WILL NOTIFY OWNERS AND MAIL KITS ALONG WITH INSTRUCTIONS TO HAVE THE VEHICLE REPAIRED BY A QUALIFIED MECHANIC OF THEIR CHOICE, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 12, 2011. OWNERS MAY CONTACT U.S. DRIVE RIGHT AT 1-888-632-5936.

1,126 vehicles affected

Manufacturer: U.S. DRIVE RIGHT

EXTERIOR LIGHTING:HEADLIGHTS

Defect Description

DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES... Read more

Consequence

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy

DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.

42,540 vehicles affected

Manufacturer: DOPE, INC.

EXTERIOR LIGHTING

Defect Description

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES... Read more

Consequence

DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy

SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

16,270 vehicles affected

Manufacturer: SABERSPORT

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

U.S. DRIVE RIGHT IS RECALLING 107 MY 1994-1998 RIGHT HAND DRIVE, 4-WHEEL DRIVE JEEP CHEROKEE VEHICLES. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 101, 'CONTROLS AND DISPLAYS;' NO. 108, 'LAMPS, REFLECTIVE DEVICES AND ASSOCIATED EQUIPMENT;' NO. 111, 'REARVIEW MIRROR;' NO. 114, '... Read more

Consequence

THESE VEHICLES DO NOT MEET THE REQUIRED STANDARDS.

Remedy

U.S. DRIVE RIGHT WILL MAKE ALL THE REQUIRED MODIFICATIONS. A REPRESENTATIVE WILL TRAVEL TO THE CUSTOMER'S LOCATION AND MAKE THE MODIFICATIONS ON SITE. THE RECALL WILL BE PERFORMED ON A REGIONAL BASIS BEGINNING MARCH 2008. OWNERS MAY CONTACT U.S. DRIVE RIGHT AT 1-888-632-5936.

107 vehicles affected

Manufacturer: U.S. DRIVE RIGHT

EXTERIOR LIGHTING

Defect Description

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D... Read more

Consequence

WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy

PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

61,944 vehicles affected

Manufacturer: PRO-A MOTORS, INC.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

Defect Description

VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRI... Read more

Consequence

THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.

Remedy

DEALERS WILL REPLACE THESE ROTORS WITH ROTORS THAT ARE COATED WITH A CORROSION PROTECTION.

334,047 vehicles affected

Manufacturer: DAIMLERCHRYSLER CORPORATION

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Defect Description

VEHICLE DESCRIPTION: MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. DRIVERS CAN MISTAKENLY STEP ON THE ACCELERATOR PEDAL WHEN THEY INT... Read more

Consequence

PEDAL MISAPPLICATION BY A DRIVER CAN CAUSE UNINTENDED ACCELERATION.

Remedy

DEALERS WILL INSTALL A SHIFT INTERLOCK ON THE AUTOMATIC TRANSMISSION OF THESE VEHICLES.

1,010,400 vehicles affected

Manufacturer: CHRYSLER CORPORATION

STEERING:GEAR BOX (OTHER THAN RACK AND PINION)

Defect Description

DURING ASSEMBLY OF THE FRAME, A FILLET WELD THAT JOINS THE INNER STEERING GEAR ATTACHMENT REINFORCEMENT TO THE FRAME RAIL, WAS OMITTED.

Consequence

DUE TO HIGH STEERING LOAD EVENTS, VEHICLES CAN EXHIBIT BROKEN STEERING GEAR ATTACHING BOLTS OR FRAME RAIL CRACKING AT THE STEERING GEAR ATTACHING POINT INCREASING THE RISK OF A VEHICLE CRASH.

Remedy

DEALERS WILL INSPECT THE VEHICLES FOR CRACKS IN THE FRAME RAIL. VEHICLES THAT SHOW CRACKS WILL BE EQUIPPED WITH REINFORCEMENT PLATES. VEHICLES THAT ARE FOUND TO BE FREE OF CRACKS WILL HAVE A SLOT CUT IN THE CROSS MEMBER AND THE FILLET WELD WILL BE ADDED.

2,500 vehicles affected

Manufacturer: CHRYSLER CORPORATION

SEAT BELTS:FRONT:ANCHORAGE

Defect Description

THE TWO REAR INBOARD SAFETY BELT ATTACHMENT BOLTS MAY HAVE INADEQUATE THREAD ENGAGEMENT INTO THE FLOOR PAN ANCHOR NUTS.

Consequence

THE SAFETY BELT ATTACHMENT BOLTS MAY NOT SUPPORT THELOAD OF REAR SEAT PASSENGERS IN THE EVENT OF A SUDDEN STOP OR ACCIDENT; THEASSEMBLY FAILS TO COMPLY WITH THE STATIC LOAD REQUIREMENTS OF FMVSS 210, "SEATBELT ASSEMBLY ANCHORAGES." THE INABILITY TO SUPPORT THE LOAD OF REAR SEATPASSENGERS INCREASES T... Read more

Remedy

REPLACE THE TWO INBOARD SAFETY BELT ANCHOR BOLTS WITH LONGER BOLTS ON ALL VEHICLES.

12,000 vehicles affected

Manufacturer: CHRYSLER CORPORATION

Complaint Statistics

618 total complaints 68 crashes 14 fires 38 injuries 7 deaths

Top Reported Components

Component	Complaints
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS	168
ENGINE AND ENGINE COOLING:ENGINE	37
VEHICLE SPEED CONTROL	36
STRUCTURE:BODY:DOOR	35
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR	32
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE	28
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	19
SEAT BELTS:FRONT:BUCKLE ASSEMBLY	17
EQUIPMENT:APPLIANCE:AIR CONDITIONER	13
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS	11

Incident date: Oct 9, 2015

TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK CASE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS RE... Read more

Incident date: Oct 19, 2012

MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.

Crash 1 deaths

Incident date: Oct 19, 2012

MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.

Crash 1 deaths

Incident date: Oct 19, 2012

MY MOTHER WAS REAR ENDED WHICH CAUSED THE FRAME INCLUDING THE SEAT TO COMPLETELY NOT HOLD TOGETHER,, MY MOTHER WAS EJECTED FROM THE VEHICLE AS IT PROCEEDED TO ROLL OVER,, KILLING HER INSTANTLY.

Crash 1 deaths

Incident date: Sep 19, 2002

TL* THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT RECEIVED RECALL NOTICES FOR NHTSA CAMPAIGN NUMBERS: 13V252000 (FUEL SYSTEM, GASOLINE, STRUCTURE) AND 02V053000 (POWER TRAIN: AUTOMATIC TRANSMISSION: LEVER AND LINKAGE: FLOOR SHIFT). THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STA... Read more

Incident date: Sep 19, 2002

Incident date: Sep 9, 2014

AFTER RECEIVING THE SAFETY RECALL NOTICE OF THE AFFECTED PARTS ON MY JEEP, I CONTACTED THE MANUFACTURER WHERE I WAS TOLD THAT I WOULD BE GIVEN A CALL BACK WHEN THE SPECIFIC PART CAME IN. 3 MONTHS PAST AND I RECEIVED NO CALL SO I DECIDED TO CALL AGAIN AND YET HAVE TO GET A CALL BACK FROM THE MANUFACT... Read more

Incident date: Aug 1, 2013

LAST YEAR THE NHTB ISSUED A RECALL FOR THE 1994 JEEP GRAND CHEROKEE'S ISSUE WITH THE GAS TANK PLACEMENT. IT WAS STATED EACH EFFECTED JEEP WOULD RECEIVE A NOTIFICATION FROM CHRYSLER TO INSTALL A TRAILER HITCH IN THE BACK OF THE VEHICLE TO PREVENT THE GAS TANK FROM ERUPTING. EACH TIME I CALL CHRYSLER/... Read more

Incident date: Jun 26, 2011

FOR AT LEAST A YEAR NOW THEY HAVE BEEN TRYING TO HAVE YOU RECALL JEEP GRAND CHEROKEES YEARS 1993-2004. THEY SAY THERE HAVE BEEN AT LEAST 64 DEATHS DUE TO THIS DEFECT. JUST YESTERDAY, A FAMILY OF 4 WAS OUT ON A DRIVE WHEN THEY WERE REARENDED. THE JEEP BURST INTO FLAMES. THE PAPERS AND NEWS CHANNE... Read more

Crash Fire 4 deaths

Incident date: Jul 28, 2010

I HAVE A 1994 JEEP CHEROKEE. THE DRIVER'S SIDE SEAT BELT BUCKLE NOT ONLY LETS GO SUDDENLY, BUT OFTEN DOES NOT EVEN ENGAGE AT ALL. *TR

Incident date: Jan 1, 1901

CONSUMER REQUESTING INFORMATION ON A 1994 JEEP CHEROKEE. CONSUMER STATES THAT SHE WAS REAR ENDED AT A STOP LIGHT AND WAS PINNED IN THE SEAT BY THE STEERING WHEEL. SHE WOULD LIKE INFORMATION ABOUT THE SAFETY OF THIS VEHICLE. *KB

Crash 1 injured

Incident date: Nov 27, 2007

WHILE ON FREEWAY 65 MPH, THE TIRE STARTED TO "BOUNCE", AND SHUTTER..I PULLED OVER AND CHECKED OUT MY TIRE AND SAW THE TREAD STARTING TO COME APART FROM THE REST OF THE TIRE...THE WHOLE WAY AROUND THE TIRE. *TR

Incident date: Jul 10, 2007

TL*THE CONTACT OWNS A 1994 JEEP CHEROKEE. THE CONTACT STATED THAT THE VEHICLE ACCELERATED TO APPROXIMATELY 20 MPH WITHOUT WARNING WHEN SHE PLACED THE GEAR INTO DRIVE. SHE DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO STOP. SHE CRASHED INTO A TREE. THE CONTACT SUSTAINED HEAD, NECK, AND BAC... Read more

Crash 1 injured

Incident date: Feb 1, 1901

1994 JEEP GRAND CHEROKEE CAUGHT ON FIRE DUE TO SMALL SPARE TIRE. **CC THE CONSUMER HAD A FLAT TIRE AND CHANGED IT WITH THE FACTORY SPARE PROVIDED. ABOUT 10-15 MILES DOWN THE ROAD THE CONSUMER HEARD A POP AND THOUGHT HE HAD ANOTHER FLAT. HE EXITED THE VEHICLE AND SAW SMOKE AND FLAMES COMING OUT O... Read more

Fire

Incident date: Dec 20, 2006

WENT TO DEALERSHIP REGARDING NHTSA CAMPAIGN ID NUMBER : 99V340000 (BRAKES) AND DEALER SAID DUE TO MILEAGE OF JEEP THAT THE RECALL WOULD NOT BE DONE. *JB

Incident date: Dec 14, 2005

DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 97V069000 CONCERNING THE STEERING GEAR BOX. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONTACT WILL HAVE THE VEHICLE REPAIRED AT HIS OWN EXPENSE.*AK UPDATE 1/11/... Read more

Incident date: Jul 1, 2005

DT: THE CONTACT STATED THE DRIVER'S SIDE SEAT BELT BUCKLE BROKE. THE SPRING MECHANISM HAD A FAILURE TO LOCK. THE MANUFACTURER HAS NOT BEEN CONTACTED. REPAIRS WILL BE MADE AT THE CONTACT'S EXPENSE.*AK

Incident date: Dec 2, 2005

DRIVING UP HILL, JUST STARTING OUT LOUD BANG WAS HEARD FOLLOWED BY THE ENGINE FAN HITTING THE FAN SHROUD AND RADIATOR. FOUND 3 RIGHT SIDE ENGINE MOTOR MOUNT BOLTS THAT ATTACH MOUNT TO BLOCK BROKEN AND MOTOR DROPPED DOWN ABOUT 2 INCHES. SCALDING COOLANT CAUSED MINOR BURNS ON HANDS. *NM

1 injured

Incident date: Mar 7, 2005

CONSUMER'S VEHICLE SHUTS OFF AFTER STARTING IT. ONCE DRIVING THE VEHICLE, IT ALSO CUTS OFF IN TRAFFIC.*AK

Incident date: Nov 1, 2004

THERE WAS A RATTLING NOISE UNDER THE VEHICLE. *NM *TC *JB

Incident date: Oct 25, 2004

WHILE DRIVING 55 MPH CONSUMER HEARD A LOUD NOISE AND THE VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER NOTICED THAT THE FRONT PASSENGER TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO A GARAGE FOR INSPECTION. *AK

Incident date: Sep 9, 2004

1994 JEEP CHEROKEE, DOOR HINGE MANUFACTURING DEFECT. THERE ARE TWO TSBS AND A CLOSED INVESTIGATION CONCERNING SAGGING DOOR HING. MY DRIVER DOOR UPPER HING SAGGING, WELD IS BROKEN AND NOW THE HING PLATE IS BREAKING AWAY FROM THE FRAME CAUSING THE DOOR TO SAG AND NOT CLOSE PROPERLY. CHRYSLER TOLD ME T... Read more

Incident date: Aug 16, 2004

DRIVER'S SIDE SEAT BOLT BROKE, THE STEEL FAILED. THE SEAT WAS NOT STABLE ANYMORE, AND MADE IT DIFFICULT TO DRIVE.*AK

Incident date: Feb 1, 1998

IGNITION SWITCH HAS FAILED 6 TIMES IN 6 YEARS (BEGINNING 2/98).*AK

Incident date: Jul 2, 2004

WORKING 450 MILES FROM MY HOME I WAS GOING THROUGH AN INTERSECTION I HEARD AN AWFUL SOUND OF METAL CLUNKING AROUND IN ENGINE (LOUD). PULLED INTO A REPAIR SHOP AND WAS INFORMED THAT I HAD A VERY BAD EXHAUST LEAK. THE RATTLING HAS STOPPED UPON MY ARRIVAL SO HE NEVER HEARD IT. MAN INFORMED ME TO TA... Read more

Incident date: Jun 14, 2004

I BOUGHT A JEEP CHEROKEE NEW IN 1994. I FIRMLY BELIEVE IN THE USE OF SAFETY BELTS AND HAVE ALWAYS USED THEM. I HAVE REPLACED THE THE LOCKING PART OF THE BELT THREE TIMES SINCE I HAVE OWNED MY JEEP. IREALIZE MY VEHICLE IS OLDER BUT I DONT THINK THESE BUCKLES SHOULD KEEP FAILING. I AM NOW LOOKING TO R... Read more

Incident date: Apr 5, 2004

THE DRIVER SIDE DOOR BOLT CAME OUT AND WEAKENED THE PART THAT CONNECTS THE DOOR TO THE CAR AND ALMOST MADE THE DOOR FALL OFF. IT HAD TO BE WELDED BACK TOGETHER. *JB

Incident date: Mar 24, 2004

SEAT BELT BUCKLE LATCH BROKE . *AK

Incident date: Jan 29, 2004

MANUFACTURE REFUSES TO FOLLOW RECALL #94V043000....ALSO REFUSED TO BE RESPONSIBLE FOR NUMEROUS OTHER DEFECTS AS NOTED BY THEIR TECHNICAL BULLETINS, I.E. DRIVER'S DOOR FELL OFF FRAME.. *CB

PROBLEMS GETTING VEHICLE RECALLS REPAIRS PERFORMED.*MR THE CONSUMER RECEIVED THE SAME RECALL NOTICE TWICE, BUT NO WORK HAS BEEN PERFORMED BY THE DEALERSHIP.*CB THE DEALERSHIP PROMISED THE CONSUMER THEY WOULD CONTACT HER TO LET HER KNOW WHEN THEY WOULD FIX THE PROBLEM. *CB *JB

Incident date: Dec 12, 2003

THE VEHICLE'S TIRES LOSE AIR. THE DEALER STATED THAT THE TIRE BEADS ARE LEAKING. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

Incident date: Dec 3, 2003

WHILE DRIVING 25 MPH DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR, CAUSING CONSUMER'S VEHICLE TO REAR END ANOTHER VEHICLE. UPON IMPACT, AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED NECK INJURIES AND WAS TRANSPORTED BY AMBULANCE TO HOSPITAL. *AK

Crash 1 injured

Incident date: Dec 3, 2003

Crash 1 injured

VEHICLE WAS CONSUMING A LOT OF OIL. OIL WAS LEAKING OUT AND GOING THROUGH THE EXHAUST SYSTEM, PER SEVERAL MECHANICS.*AK

THE DOOR ON THE DRIVER'S SIDE WAS COMING OFF AT THE HINGES. OWNER TOOK VEHICLE TO THE DEALERSHIP, AND WAS RECOMMENDED TO RANCHO MOTOR COMPANY WHO DID THE REPAIRS. *AK

DRIVER SIDE DOOR HINGE WELD DETACHED FROM THE FRAME. ALSO, FRONT PASSENGER SIDE DOOR HINGE WELD WAS STARTING TO SEPARATE FROM THE FRAME. *AK

Incident date: Oct 13, 2003

MY 1994 JEEP CHEROKEE FRONT PASSENGER ROTOR BROKE INTO TWO PIECES BECAUSE OF EXCESS RUST. WHEN I BRAKED THE CAR PULLED VERY HARD TO THE LEFT. IT WAS VERY DIFFICULT AND DANGEROUS FOR ME TO BRAKE. WHEN I LOOKED UP RECALLS FOR 1994 JEEP CHEROKEE'S, CARS PURCHASED AND REGISTERED IN VIRGINIA ARE NOT PAR... Read more

WHILE DRIVING VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. DRIVER SUSTAINED 4 BROKEN RIBS. *AK

Crash 1 injured

Incident date: Oct 9, 2003

VEHICLE SHUTS DOWN WHEN SLOWING TO A STOP OR DECCELERATING. REAR COLLISION AND SIDE IMPACT COLLISIONS HAVE BEEN NARROWLY AVOIDED. HAVE TRIED 4 TIMES TO HAVE IT REPAIRED BUT NO ONE HAS MADE A SOLUTION. CHRYSLER CUSTOMER SERVICE HAD NEITHER OFFERED ADVICE NOR INTEREST IN THIS MATTER. *LA

Incident date: Sep 15, 2003

CATALYTIC CONVERTER MOTOR FAILED. PARTS HAD BEEN REPAIRED; HOWEVER PROBLEM STILL EXISTS. *AK

Incident date: Aug 24, 2003

VEHICLE UNEXPECTEDLY SHUTS DOWN, USUALLY WHILE SLOWING DOWN AT INTERSECTION. HAPPENS ABOUT ONCE WEEKLY. STARTS IMMEDIATLY AFTER COASTING TO STOP. RUNS FLAWLESSLY AT ALL OTHER TIMES.*AK

Incident date: Aug 1, 2003

1994 JEEP CHEROKEE SPORT 4WD. DRIVER'S DOOR TOP HINGE WELDED TO THIN METAL ON FENDER. WELD HAS BROKEN AND DOOR IS LOOSE. CALLED TWO JEEP DEALERS AND THEY KNOW ABOUT THIS PROBLEM AND SAY THAT A LOT OF JEEPS HAVE THIS CONDITION. QUOTED ALMOST THE SAME PRICE FROM BOTH OVER THE PHONE WITHOUT LOOKING... Read more

Incident date: Jul 29, 2003

DRIVER SIDE DOOR FELL OFF ON 1994 JEEP CHEROKEE. TOP HINGE BROKE OFF.*AK

CONSUMER COMPLAINED ABOUT HAVING PROBLEMS WITH RECALL REPAIRS THAT WERE PERFORMED ON THE FLOOR SHIFTER. IT HAD ACTUALLY MADE IT WORSE ON THE SHIFTER BECAUSE THE CONSUMER HAD A HARD TIME SHIFTING GEARS. THE MANUFACTURER WAS CONTACTED, AND STATED THERE WAS NOTHING THAT THEY COULD DO. *AK IT ... Read more

Incident date: May 24, 2003

REAR PASSENGER SEATBELT WILL NOT STAY FASTENED. AS A RESULT, CHILD SEAT IS TIPPING WHEN TURNING. *AK

Incident date: May 24, 2003

REAR PASSENGER SEATBELT WILL NOT STAY FASTENED. AS A RESULT, CHILD SEAT IS TIPPING WHEN TURNING. *AK

Incident date: Apr 25, 2003

THE GEAR SHIFT BOX FAILED AND CAUSED THE DRIVE SHAFT TO FALL OUT THE VEHICLE. *NLM

Incident date: Apr 17, 2003

THE TRANSFER CASE ON THE 4 WHEEL DRIVE UNIT MAKES A "CREAKING" NOISE AFTER IT HAS BEEN DRIVEN FOR MORE THAN 20 MILES. THE NOISE IS MOST EVIDENT ON COMING TO A COMPLETE STOP AND THEN TURNING (EITHER LEFT OR RIGHT) AFTER ABOUT 20 MILES. I HAVE REPLACED THE DRIVE SHAFT UNIVERSALS AND INSPECTED THE CV... Read more

Incident date: Mar 30, 2003

THE DRIVER'S DOOR OPENED, WHILE THE VEHICLE WAS IN MOTION. *JB

THE DRIVER SIDE DOOR HINGE SEPARATED FROM THE VEHICLE. *JB

Showing 50 of 618 complaints.

Technical Service Bulletins, 1994 JEEP CHEROKEE

33 manufacturer communications from 26 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	3
220000 SEATS	3
162300 STRUCTURE:BODY:DOOR	2
160000 STRUCTURE	2
060000 ENGINE AND ENGINE COOLING	2
162000 STRUCTURE:BODY	2
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE	2
592000 CHILD SEAT:TETHER: CONNECTOR/CLIP (SECURES TOP OF CHILD SEAT TO VEHICLE)	1

060000 ENGINE AND ENGINE COOLING

Valve Body. These may cause over drive cycling.

592000 CHILD SEAT:TETHER: CONNECTOR/CLIP (SECURES TOP OF CHILD SEAT TO VEHICLE)

Child Seat Tether Anchor Installation This bulletin describes procedures to install Child Seat Tether Anchors based on Customer Request. Retrofits are subject to part availability. Vehicles in the following list that are marked **** for th

350000 EQUIPMENT

Part Description: Insulator on Lever Assy Manual Valve - Valve Body - RWD Transmission Issue Description: The manual valve insulator, attaching rivet and instruction sheet are now available as a kit. If the insulator requires replacemen

160000 STRUCTURE

350000 EQUIPMENT

160000 STRUCTURE

162000 STRUCTURE:BODY

SUBJECT REGARDING FLOOR PAN CORROSION. *SLC

162300 STRUCTURE:BODY:DOOR

SUBJECT REGARDING DOOR SAG/CREAKING SOUND. *SLC

162300 STRUCTURE:BODY:DOOR

EXHIBITING A CREAKING NOISE FROM THE FRONT DOOR HINGE AREA OR THE DOOR MAY SAG. *TT

110000 ELECTRICAL SYSTEM

SUBJECT REGARDING WIRE SPLICE REPAIRS. *SB

220000 SEATS

SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT

220000 SEATS

SUBJECT REGARDING CHILD SEAT TETHER ANCHORS. *TT

114000 ELECTRICAL SYSTEM:WIRING

THIS BULLETIN PROVIDES A REVISED WIRE SPLICE PROCEDURE AND RELATED PARTS. *TT

162000 STRUCTURE:BODY

SUBJECT ON THE CHILD SEAT TETHER ANCHORS. *MJS

220000 SEATS

INFORMATION ON CHILD SEAT TETHER ANCHORS. *TT

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

OUTER EXHAUST MANIFOLD STUDS MAY FATIGUE/BREAK. *AK

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

THE OUTER EXHAUST MANIFOLD STUDS MAY FATIGUE AND BREAK. *YC

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

THE OUTER EXHAUST MANIFOLD STUDS MAY FATIGUE AND BREAK. *YC

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

INFORMATION ON INSTALLATION OF RADIO TRANSMITTING EQUIPMENT. *AK

103800 POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

SUBJECT ON CUSTOMER SATISFACTION NOTIFICATION #733--BRAKE PEDAL SHIFT INTERLOCK. *YC

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

CONCERNS WITH A/C EVAPORATOR ODOR. *NLM

072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

INFORMATION ON FUEL PUMP DIAGNOSIS. *NLM

190000 TIRES

INFORMATION ON TIRE AND WHEEL RUNOUT. *NLM

060000 ENGINE AND ENGINE COOLING

CONCERNS WITH ENGINE COOLANT USAGE. *NLM

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

VARIOUS CAR OWNER'S HAVE EXPRESSED INTEREST IN USING ENGINE COOLANTS MADE WITH PROPYLENE GLYCOL INSTEAD OF ETHYLENE GLYCOL. *YC

161000 STRUCTURE:FRAME AND MEMBERS

DIFFICULT TO CLEAN LIGHT COLORED "CHALKY" RESIDUE FROM PLASTIC BODY COMPONENTS THAT ARE MOLDED IN BLACK. *TW

116000 ELECTRICAL SYSTEM:IGNITION

BULLETIN APPLIES TO VEHICLES EQUIPPED W/ 2.5L, 4.0L OR 5.2L ENGINE BUILT TO 4-1-94 (MDH 4-1-XX). INTERMITTENT ENGINE MISS AND/OR ROUGH IDLE, OR HARD START/NO START MAY BE EXPERIENCED. REPLACE ALL WIRES BY REFERRING TO APPROPRIATE SERVICE M

180000 VEHICLE SPEED CONTROL

BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 08-16-95, DATED APR. 14, 1995. IF THE VEHICLE OPERATOR **REPEATEDLY** PRESSES AND RELEASES THE SET BUTTON WITH THEIR FOOT OFF OF THE ACCELERATOR (A 'LIFT FOOT SET' TO BEGIN SPEED CONTROL OPER

010000 STEERING

DRIFT LEFT UNDER HARD BRAKING. *TW

116200 ELECTRICAL SYSTEM:IGNITION:MODULE

PCM NOT PROPERLY DISENGAGING A/C CLUTCH VIA THE RELAY ALSO THE PCM MAY NOT ENERGIZE THE A/C CLUTCH RELAY. *TW

105000 POWER TRAIN:DRIVELINE

NEW FRONT OUTPUT SEAL AND OIL SLINGER FOR TRANSFER CASE. *TW

061000 ENGINE AND ENGINE COOLING:ENGINE

NEW COATED PISTONS. *TW

NHTSA Safety Investigations, JEEP CHEROKEE

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2014

Electronic Parking Brake Water Ingress

The Office of Defects Investigation (ODI) opened investigation PE22-009 after having received 80 complaints on model years 2014-2020 Jeep Cherokees alleging the Electronic Parking Brake (EPB) inadvertently activated while the vehicle was in motion.During this investigation, the subject vehicles were... updated to include only Model Years (MY) 2014-2016, while MY 2017-2020 were considered peers.Based on related repair invoices, ODI believed the EPB module was damaged by water leaking into the vehicle. When the EPB inadvertently activates, it can cause a stalling condition bringing the vehicle to a stop. ODI was aware of recall 15V-393 that addresses water ingress affecting the power liftgate module on nearly the same population of vehicles subject of this investigation. The liftgate module can potentially catch fire as a result of the water damage. Both the liftgate and EPB modules are located in a similar area of the vehicle. On May 11, 2016, the manufacturer released a Technical Service Bulleting (ODI #10191415, FCA #08-060-16) that instructs dealers on replacing the EPB module and inspecting the electrical connector for corrosion if a customer describes having the EPB not releasing. This Preliminary Evaluation was opened to assess the scope, frequency, and safety-related consequences of the alleged defect. On September 8th, 2022, ODI sent an information request letter to Fiat Chrysler US LLC (FCA) requesting pertinent information on the subject 2014-2016 Jeep Cherokee and Peer 2017-2020 Jeep Cherokee vehicles. FCA Provided its full response on October 27th, 2022 after ODI granted a one-week extension. ODI has reviewed the information FCA provided as well as new reports submitted to NHTSA’s Vehicle Owner Questionnaire database. Based on a review of all available information, ODI has identified evidence supporting a total of 1,655 subject vehicles that likely experienced a failure of the subject EPB. Within the subject vehicle complaints, ODI identified the 2014 Model Year (MY) Jeep Cherokee as having the highest rate of failure, while also being the oldest group of vehicles in this investigation. The 2014 Jeep Cherokees that likely experienced a failure of the subject EPB represent an incident rate of approximately 0.58%. The average Time In Service (TIS) at failure was 2.6 years and the oldest failure occurred at 8.5 years in service. The 2014 population of vehicles is at 9 years in service. All other MY Jeep Cherokee vehicles (both subject and peer) within this investigation had significantly lower failure rates than the 2014 MY Jeep Cherokee. ODI has reviewed all the information available at this time, and identified four allegations of a crash, three allegations of injuries, and one allegation of a fire.Two of the crash allegations alleged injuries, and the alleged injuries were minor severity.All of the alleged injuries appeared to be consistent with hard braking and did not need medical attention. There was no supporting information that demonstrated a fire had occurred on the vehicle. In its response to ODI, FCA provided its assessment of the alleged defect in the subject vehicles, stating that it does not believe the alleged defect poses an unreasonable risk to motor vehicle safety. FCA states the majority of incidents involving the EPB inadvertently activating occurred while the vehicle was stationary and that a small number of incidents occurred while the vehicle was backing up or at low speeds. This is consistent with ODI’s observations. Based on the analysis conducted by ODI, this investigation will be closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. NHTSA reserves the right take additional actions if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2015

Engine compartment fire

On October 15, 2015, Fiat Chrysler Automobiles, US LLC, (FCA), submitted a Defect Information Report (DIR) to NHTSA regarding an air-conditioning suction/discharge combo line routing condition that may result in engine compartment fire in approximately 75,574 model year (MY) 2015 Jeep Cherokee vehic... les equipped with 2.4L engines and built from October 1, 2014 through June 18, 2015 (NHTSA Recall 15V-676, FCA Recall R57).According to FCA's DIR, a misrouted A/C combo line can be pinched and cut or thermally degraded by the exhaust manifold heat shield, potentially resulting in loss of air conditioning, smoke and/or fire from ignition of leaked A/C refrigerant oil onto a hot exhaust manifold.The recalled vehicles will be inspected for misrouted A/C combo lines and those found to be misrouted will be replaced.FCA estimates that one percent of the recalled population may be affected by the A/C combo line routing defect.ODI?s analysis of warranty data provided by FCA in response to the information request letter for PE15-003 identified a spike in claims related to the A/C combo line leakage in vehicles equipped with 2.4L engines built after October 1, 2014.FCA implemented its final process corrective action for the hose routing concern on June 18, 2015.The 113,034 MY 2015 Jeep Cherokee vehicles equipped with 3.2L engines have different A/C line routing configurations and are not affected by the A/C combo line routing defect.FCA provided a total of 220 warranty claims potentially related to the A/C combo line in vehicles equipped with 2.4L engines.Ninety-five percent of the claims (210) involved the 74,574 Jeep Cherokee 2.4L vehicles built during the recall period.Only 10 A/C combo line claims and no related fires were identified in the 28,250 Jeep Cherokee 2.4L vehicles that were built before or after the period with the hose routing concern.Analysis of engine compartment fires reported to ODI and FCA identified a total of 10 fires in MY 2015 Jeep Cherokee vehicles.Nine (9) of the fires involved vehicles equipped with 2.4L engines and 8 of these involved vehicles built during the production range subject to Recall 15V-676.These include 5 fires that FCA's investigations determined were most likely caused by the A/C combo line and 3 fires of unknown cause originating in the area of the exhaust manifold heat shield, resulting in fire incident rates in the recall population of 6.6 per 100,000 vehicles for the A/C combo line condition and 10.6 per 100,000 vehicles for fire incidents for which the A/C combo line could not be excluded as the cause.The other 2 engine compartment fires involved a low-mileage fire of unknown cause in a vehicle equipped with a 3.2L engine and a minor self-extinguished fire that FCA?s investigation attributed to a lower transmission oil cooler (TOC) line connection seepage condition in a rental vehicle equipped with a 2.4L engine and built prior to the recall production range. This preliminary evaluation is closed based on FCA?s recall.The following VOQ numbers are associated with the issues discussed in this closing resume: A/C combo line failure:10786287 Unknown cause:10712350, 10678215, 10672201Read more

EA, Closed , Model Year: 1993

Crash Related Fuel Tank Fires

ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fataliti... es and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen byRead more

DP, Closed , Model Year: 1991

SUDDEN ACCELERATION