Complaint Statistics
813 total complaints
65 crashes 15 fires 49 injuries
Top Reported Components
| Component | Complaints |
| EXTERIOR LIGHTING | 128 |
| ELECTRICAL SYSTEM | 117 |
| UNKNOWN OR OTHER | 86 |
| ENGINE | 63 |
| STEERING | 51 |
| POWER TRAIN | 45 |
| FUEL/PROPULSION SYSTEM | 44 |
| VISIBILITY/WIPER | 29 |
| VEHICLE SPEED CONTROL | 28 |
| STRUCTURE:BODY | 26 |
Incident date: Mar 1, 2026
The audio system has intermittent static whether the system is on or is off. The volume of the static is very loud and can interfere with the ability of the driver to hear emergency vehicles, police and other important sounds.
Incident date: Jun 22, 2026
Loud static noise from radio. It was so loud it gave us a splitting headache.
Incident date: May 1, 2026
The contact owns a 2016 Honda Accord. The contact stated that while driving at an undisclosed speed, there was a static sound coming from the radio while the radio was on or off. There were no warning lights illuminated. The contact stated that the dealer was contacted about the failure, and the veh
... icle was waiting to be diagnosed. The failure was a recurring failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.Read more
Incident date: Dec 21, 2025
Static noise comes from all speakers even when the audio is switched off. The intensity or volume of the noise is so high that the driver or passengers inside the car can't hear any sound coming from the engine or outside. How it impacts safety--it distracts the driver; both passengers and driver fe
... el they will lose their hearing ability. It feels like ear drum will break. Yes, I took my car to a Honda dealer for inspection; they confirmed the static noise. They recommended me to replace the current infotainment system with a new one --the total cost would be around $1,500.Read more
Incident date: Mar 24, 2025
My Accord sputters and feels like the engine is choking at low RPM (between 1k & 2k), I started a 3-hour daily commute in the Los Angeles freeway traffic last March. That's when the problem became very prominent. I realized that there's a 2016 Honda Accord recall issued on 1/28/2019 on its fuel sy
... stem and fuel pump. However, for some reason, when I entered my VIN, it showed zero recalled items. My fear is that on one of these daily commutes, my Accord is going to stop in traffic on the freeway and an eighteen wheeler will hit me from behind and I'll be a goner! I look behind the mirror every time my car sputters... Not a very good feeling at all. Can you please help? Sincerely, [XXX] Owner of the 2016 Honda Accord INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Mar 24, 2025
My Accord sputters and feels like the engine is choking at low RPM (between 1k & 2k), I started a 3-hour daily commute in the Los Angeles freeway traffic last March. That's when the problem became very prominent. I realized that there's a 2016 Honda Accord recall issued on 1/28/2019 on its fuel sy
... stem and fuel pump. However, for some reason, when I entered my VIN, it showed zero recalled items. My fear is that on one of these daily commutes, my Accord is going to stop in traffic on the freeway and an eighteen wheeler will hit me from behind and I'll be a goner! I look behind the mirror every time my car sputters... Not a very good feeling at all. Can you please help? Sincerely, [XXX] Owner of the 2016 Honda Accord INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: May 19, 2026
I am temporarily at [XXX]. The brake light on the dash will pop up in orange while driving and the steering wheel will turn from left to right at certain times while driving. I am not too close to another vehicle. The air bag indicator light flashes at times. The driver car seat will move forward w
... hen I unlock the vehicle at times. The trunk pops open at times after having been securely shut. I have had some work done on it at Lucas Tire and Automotive in Brewton, Al. I have had personal property and money stolen out of it as well as paperwork containing personal information/financial information stolen. It’s created substantial loss from me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: May 19, 2026
I am temporarily at [XXX]. The brake light on the dash will pop up in orange while driving and the steering wheel will turn from left to right at certain times while driving. I am not too close to another vehicle. The air bag indicator light flashes at times. The driver car seat will move forward w
... hen I unlock the vehicle at times. The trunk pops open at times after having been securely shut. I have had some work done on it at Lucas Tire and Automotive in Brewton, Al. I have had personal property and money stolen out of it as well as paperwork containing personal information/financial information stolen. It’s created substantial loss from me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: May 19, 2026
I am temporarily at [XXX]. The brake light on the dash will pop up in orange while driving and the steering wheel will turn from left to right at certain times while driving. I am not too close to another vehicle. The air bag indicator light flashes at times. The driver car seat will move forward w
... hen I unlock the vehicle at times. The trunk pops open at times after having been securely shut. I have had some work done on it at Lucas Tire and Automotive in Brewton, Al. I have had personal property and money stolen out of it as well as paperwork containing personal information/financial information stolen. It’s created substantial loss from me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: May 19, 2026
On May 19, 2026, I was on the highway driving home and without warning my dash lit up with at least 5 warning lights scaring me to death so that I swerved a bit. I stopped on the shoulder and composed myself. I drove slowly home, thankfully I was not far from home. Took the car next morning to t
... he mechanic and was told that the high pressure fuel pump needed replacement. it cost me $1800 which I had no choice because the car was a hazard to drive anywhere. I have recently learned that there was a recall for my 2016 Honda Accord regarding the fuel pump. I never received any notice whatsoever in regards to this potentially serious road hazard otherwise I would have taken my car for service at a Honda dealership. I would like for Honda to reimburse me for this money that I could not afford to replace the failing fuel pump. My car's mileage is only 65k miles give or take. Thank you kindly.Read more
Incident date: Dec 31, 1969
I am reporting a fuel pump module failure that has caused several drivability and safety concerns with my vehicle. Prior to the failure, the vehicle experienced intermittent difficulty starting, extended cranking before the engine would start, and occasional hesitation during acceleration. At times
... , the engine would lose power unexpectedly while driving, causing reduced performance and creating a potential safety hazard in traffic. The vehicle also experienced rough idling, sputtering, and instances where the engine stalled without warning. In some situations, the vehicle failed to start altogether despite having sufficient fuel in the tank. These symptoms became progressively worse over time and are consistent with a failing fuel pump module. Due to these issues, the vehicle became unreliable for daily transportation and posed a risk of sudden loss of power while operating on public roads. I am requesting that this failure be covered under the applicable fuel pump recall and that any related repairs and expenses be reimbursed or covered accordingly.Read more
Incident date: Dec 31, 1969
I am reporting a fuel pump module failure that has caused several drivability and safety concerns with my vehicle. Prior to the failure, the vehicle experienced intermittent difficulty starting, extended cranking before the engine would start, and occasional hesitation during acceleration. At times
... , the engine would lose power unexpectedly while driving, causing reduced performance and creating a potential safety hazard in traffic. The vehicle also experienced rough idling, sputtering, and instances where the engine stalled without warning. In some situations, the vehicle failed to start altogether despite having sufficient fuel in the tank. These symptoms became progressively worse over time and are consistent with a failing fuel pump module. Due to these issues, the vehicle became unreliable for daily transportation and posed a risk of sudden loss of power while operating on public roads. I am requesting that this failure be covered under the applicable fuel pump recall and that any related repairs and expenses be reimbursed or covered accordingly.Read more
Incident date: Dec 31, 1969
I am reporting a fuel pump module failure that has caused several drivability and safety concerns with my vehicle. Prior to the failure, the vehicle experienced intermittent difficulty starting, extended cranking before the engine would start, and occasional hesitation during acceleration. At times
... , the engine would lose power unexpectedly while driving, causing reduced performance and creating a potential safety hazard in traffic. The vehicle also experienced rough idling, sputtering, and instances where the engine stalled without warning. In some situations, the vehicle failed to start altogether despite having sufficient fuel in the tank. These symptoms became progressively worse over time and are consistent with a failing fuel pump module. Due to these issues, the vehicle became unreliable for daily transportation and posed a risk of sudden loss of power while operating on public roads. I am requesting that this failure be covered under the applicable fuel pump recall and that any related repairs and expenses be reimbursed or covered accordingly.Read more
Incident date: May 25, 2026
I am reporting a severe safety hazard on my 2020 Audi Q8 directly caused by the software update for NHTSA Recall 25V900 (Audi 90TV). The recall shows as "completed" on my VIN, but it left the vehicle with an active driver assistance defect that did not exist before. No accident has occurred, but the
... re is a severe risk of a crash. Following the recall, the Audi Side Assist (blind-spot monitoring) behavior changed dangerously. When I signal a lane change while a vehicle is in my blind spot, the mirror LEDs blink only 3 times and then return to a solid, dim state—even though the vehicle is still actively there. If you miss that brief 3-blink window, the dim LED falsely implies the lane is clear. This has caused 3 separate highway close calls (no crash occurred) where I almost merged into a vehicle because the warning period is inadequately short. This defect followed a catastrophic failure during the recall execution. I dropped the car at Audi Chantilly on Jan 13, 2026. When picked up on Jan 29, the lane-keep assist was broken (bouncing the vehicle left and right between lanes) and an SOS malfunction light was on. It took the dealer over 2 additional months to "fix" the corrupted camera/localization modules, finally returning the car in early April. While the major module errors are gone, the underlying side assist logic remains broken and hazardous. Because of a bitter, 3-month waiting experience where the vehicle was degraded, I do not trust Audi Chantilly to fix this. I need guidance on how to compel Audi to investigate this post-recall software defect and allow me to have it corrected at a different dealership.Read more
Incident date: May 25, 2026
I was driving on the freeway at a high rate of speed (65-70mph) and a piece of my roof rack broke off my car and flew off into the road. This could have hit a car behind us or harmed a person inside the car. Nothing hit my car to cause it to come off. I showed it to the dealer and they claimed that
... pieces of cars don't just fall off for no reason. They said they would file a claim for it to be covered under warranty. There was no warning prior to this happening.Read more
Incident date: Jun 7, 2026
Was operating the vehicle around a slight bend at about 45mph. The brakes and steering then stopped working and was non responsive. The vehicle was sliding off the road toward a parked dump truck. After about 2 or 3 seconds the steering and brakes started working again and I regained control of the
... vehicle. I then fishtailed across 2 lanes of traffic and managed to keep the vehicle straight. Immediately after a warning popped on the dash stating "Drive control fault service required." Upon calling roadside and bringing the vehicle to the service center the following was identified. The Vehicle Dynamics Control Module (VDM) failed. This caused the vehicle to detect a rollover, which means the vehicle took control of the steering and brakes according to the service manager and would not allow the driver to intervene. This module was replaced. A cause for the module failure could not be found. The module was not allowed to be inspected and was sent to Lincoln corporate. The service tech was not allowed to open the module and identify the reason for failure. The risk for this part failing means that steering and braking are non operational. In my situation this was potentially a lethal accident with myself and family in the car. To slide off the road and hit a parked dump truck surely could have been life ending for myself and others. Vehicle diagnosed for DTC C1112:92 in the VDM The problem was not able to be reproduced. A cause of the problem has not been identified and is not known. The service center sounded concerned that they could not find the reason for failure and could not confirm it wont happen again. The vehicle was only inspected by the service center. There were no prior symptoms or warning lights or messages prior to the module failure.Read more
Incident date: Apr 5, 2026
My vehicle is unusable due to the 2 recalls, Hyundai has taken control of the vehicle. Recall 292 does not have a fix and the seat belt recall has a shortage of parts. I have been trying for months to get this corrected.
Incident date: May 12, 2026
2015 Jeep Grand Cherokee. The contact stated while his wife was driving the vehicle at an undisclosed speed, the driver side air bag suddenly deployed hitting the drivers head, the vehicle was not involved in a Collison at all. The dealer was not notified of the failure. The vehicle was not repaired
... . The manufacturer was not notified of the failure. The failure mileage was 123,830.Read more
Incident date: May 23, 2025
The auto wipers either go too fast or don’t turn on early enough just not right . The hands free phone is useless it’s like a bad connection always. Tried Bluetooth only and car play. Music through either works fine.
Incident date: Apr 30, 2026
The door lock actuator no longer reliably locks or unlocks the driver's door.
Incident date: May 23, 2025
The auto wipers either go too fast or don’t turn on early enough just not right . The hands free phone is useless it’s like a bad connection always. Tried Bluetooth only and car play. Music through either works fine.
Incident date: Nov 15, 2025
The contact owns a 2017 Hyundai Santa. The contact stated that while driving at approximately 55 MPH, the vehicle stalled and hesitated to accelerate while the accelerator pedal was depressed. The check engine and check engine oil warning lights illuminated. The vehicle was taken to a local O'Reilly
... 's, where it was diagnosed with ignition coil #3 misfire. The vehicle was not repaired. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the engine needed to be replaced due to severe engine oil consumption. The vehicle was then to a local dealer, where it was diagnosed with abnormal engine oil consumption, and the dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle required an engine oil refill 800-1,000 miles before an engine oil change was due. The contact related the failure to several unknown Hyundai TSBs. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 87,000.Read more
Incident date: Nov 15, 2025
My vehicle is subject to Recall 292 (NHTSA 24V-034). Hyundai has admitted in writing that this vehicle violates Federal Motor Vehicle Safety Standard (FMVSS) No. 226 because the third-row side curtain airbags fail to meet ejection mitigation requirements. I routinely transport minor children in t
... he third row. Hyundai's official notice confirms this defect increases the risk of injury or death to occupants in this row during a rollover. Despite this life-threatening safety risk and the fact that there is no available remedy, Hyundai National Consumer Affairs (Case #XXX) has denied my request for a repurchase. They are citing the vehicle's mileage as a reason for denial, effectively forcing me to continue transporting my children in a vehicle that is federally non-compliant and admitted to be unsafe in a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Nov 15, 2025
My vehicle is subject to Recall 292 (NHTSA 24V-034). Hyundai has admitted in writing that this vehicle violates Federal Motor Vehicle Safety Standard (FMVSS) No. 226 because the third-row side curtain airbags fail to meet ejection mitigation requirements. I routinely transport minor children in t
... he third row. Hyundai's official notice confirms this defect increases the risk of injury or death to occupants in this row during a rollover. Despite this life-threatening safety risk and the fact that there is no available remedy, Hyundai National Consumer Affairs (Case #XXX) has denied my request for a repurchase. They are citing the vehicle's mileage as a reason for denial, effectively forcing me to continue transporting my children in a vehicle that is federally non-compliant and admitted to be unsafe in a collision. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Apr 29, 2026
This recall for ABS control module went out just after my warranty expired. My truck is a 2017 with just over 60,000 miles and I am scared to haul trailer as the brakes lock up with sudden stops. Also cruise control and traction control won't work and truck constantly dings all the time to remind
... me I bought a broken truck that RAM don't fell like they have to fix such a hazardous safety issueRead more
Incident date: Apr 27, 2026
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The
... contact stated that while driving at various speeds, the traction control and ABS deactivated, and the cruise control deactivated. There was an audible chime before the system independently reset. The failure was intermittent. The dealer was contacted. The dealer informed the contact that the parts were available for the 3500 model vehicles, not for the 2500 model vehicles. The manufacturer was made aware of the issue. The manufacturer stated that reimbursement might be possible for repairing the vehicle; however, it was still unable to provide a time when parts would be available. The failure mileage was approximately 68,000.Read more
Incident date: Apr 6, 2025
Approx 2nd week of March, steering wheel began to have 1” play both left and right. Scheduled an appt although there were no warning/indicators illuminated. The day before appt, while traveling at approx 30 mph, applying brakes and coming to a stop, the vehicle began to make a rumbling sound near
... the engine. On the same day traveling up hill about 40 mph, applying gas, sounded like scraping noise from the front of the vehicle. I transport my 2 grandsons (8,9) most days and this was a major highway, remote area, no nearby homes and a very narrow shoulder. I was fortunate to make it to a family house and had the vehicle towed to the Island Honda. Honda confirmed that the steering rack is shot and not safe to drive. Stating the part is on back order and in the manufacturing stage. Vehicle only has 46,396 miles.Read more
Incident date: Jan 15, 2026
- While driving, everything electrical turned off (engine stayed on) for approximately 3 seconds including headlights, navigation, dashboard containing speed, music, etc. - This occurrence happened during the daytime, so there was no danger; however this has also happened to me at night a year ago,
... causing me to lose all vision at 40 MPH which was a major safety risk. - This problem has occurred with others [XXX] ) and Hyundai has not acknowledged it or been able to reproduce it, simply returning the vehicle to people who bring it in. - My vehicle has not been inspected, as from others' experiences it sounds like this issue does not register as an error code and would be a waste of time with no action from Hyundai. - There are no other issues with my vehicle in terms of warning lights or messages. I have frequent oil changes and have only driven this car 6,000 miles. It was bought brand new in 2024. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Mar 25, 2026
The internal core of the Exhaust Heat Recovery System (EHRS), part of the center muffler/front pipe assembly (#28600-L5210), suffered a catastrophic failure. This allowed approximately 9 gallons of engine coolant to leak directly into the hot exhaust stream. Safety Risk: This failure creates a sever
... e visibility hazard. During acceleration from stop lights and stop signs, the vehicle emits massive, thick clouds of white glycol smoke. The smoke is so dense that it completely obscures the driver's view of trailing vehicles and prevents following drivers from seeing the roadway or my vehicle's brake lights, creating a high risk of rear-end collisions. Additionally, the rapid loss of coolant caused the engine to overheat and lose power while in motion, nearly causing a stall in active traffic. Confirmation: The failure was confirmed by the service department at Washington Hyundai (Invoice #174281). This is the second failure of this specific component (previously failed in Jan 2025). The manufacturer issued TSB 23-EM-009H for this defect, acknowledging it affects 2020-2023 Sonata Hybrids, but no safety recall has been issued. Symptoms: The issue was preceded by a "sweet" burning smell and a sudden "Engine Overheating" warning on the dashboard. The failed component has been replaced by the dealer, but the manufacturer refused to replace the coolant-poisoned Oxygen (O2) sensors, leaving the vehicle in a technically compromised state. The failed unit is likely held by the dealer for warranty parts return.Read more
Incident date: Mar 25, 2026
The internal core of the Exhaust Heat Recovery System (EHRS), part of the center muffler/front pipe assembly (#28600-L5210), suffered a catastrophic failure. This allowed approximately 9 gallons of engine coolant to leak directly into the hot exhaust stream. Safety Risk: This failure creates a sever
... e visibility hazard. During acceleration from stop lights and stop signs, the vehicle emits massive, thick clouds of white glycol smoke. The smoke is so dense that it completely obscures the driver's view of trailing vehicles and prevents following drivers from seeing the roadway or my vehicle's brake lights, creating a high risk of rear-end collisions. Additionally, the rapid loss of coolant caused the engine to overheat and lose power while in motion, nearly causing a stall in active traffic. Confirmation: The failure was confirmed by the service department at Washington Hyundai (Invoice #174281). This is the second failure of this specific component (previously failed in Jan 2025). The manufacturer issued TSB 23-EM-009H for this defect, acknowledging it affects 2020-2023 Sonata Hybrids, but no safety recall has been issued. Symptoms: The issue was preceded by a "sweet" burning smell and a sudden "Engine Overheating" warning on the dashboard. The failed component has been replaced by the dealer, but the manufacturer refused to replace the coolant-poisoned Oxygen (O2) sensors, leaving the vehicle in a technically compromised state. The failed unit is likely held by the dealer for warranty parts return.Read more
Incident date: Mar 13, 2026
I hit a deer at 65 mph, causing significant damage to my vehicle, $7,300+ to the front end. I have a safety beacon that detected the accident through my insurance, that detected the severity of the impact, resulting in an immediate call for safety to check on me. My airbags did not deploy, but there
... was a nasty aroma of sulfur during the impact. My minor children were secured safely in the vehicle, as well as myself. I, the driver of the car hit my head very hard on the steering wheel and window during impact, causing whiplash- neck pain, and reoccurring migraines still to this day 3-21-2026. Although I didn't receive medical attention it has been made known that I hit my head. This would've been avoided had my airbags deployed. I assume there may have been a malfunction and had this been a more serious incident, not only would my life be at stake, but most importantly my children. This is unacceptable for safety purposes.Read more
Crash
1 injured
Incident date: Mar 1, 2026
2018 Ford Fusion SE 1.5L EcoBoost, just purchased the car 10 days ago and I already have antifreeze that's mixing with the oil causing the car to overheat and white smoke coming from the back cannot drive the car took it to three mechanics they told me it needs a new turbo and a head gasket which wi
... ll cost well over $4,000 which I don't have the money that I bought the car with I borrowed from family members so I can go back to work and I don't have money to fix it so at the moment I am unemployed because I have no vehicle to get to work this is a major problem. My father before he passed away had a 2017 Ford Escape with the same engine and he had the same problem he sold it for $1500 lost 14 Grand on itRead more
Incident date: Mar 9, 2026
My front passenger side seat belt does not buckle sometimes.
Incident date: Mar 9, 2026
The contact owns a 2025 Toyota Sienna Hybrid. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time fo
... r the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.Read more
Incident date: Mar 9, 2026
EcoFlow unit wires crimped, may be inadequate on size of wire from alternator to EcoFlow unit . Leading to overheating and potential fire danger .
Incident date: Jun 9, 2025
Car would not engage in reverse. Stranded and needed a tow into dealership. Also experienced rough shifting especially when accelerating in lower gears. Dealership said It needs a new Transmission Control Valve which is a known issue with my model and there has been a recall yet my specific VIN was
... not included in this recall!!! Dealer says the part needed is on backorder with no listed date of when it will be coming back in stock. Quoting me $3300 out of pocket to cover this repair once they can locate the needed part. No loaner car available and this is our main family vehicle!!! They called earlier to tell me they found the needed part at another dealer but it’s now going to cost me $600 more bc they had to buy it off the other dealership. What is happening!? This is not ok! My car should be covered under the recall!Read more
Incident date: Jun 9, 2025
Sunroof shattered while I was on the highway almost injuring me and causing me to get into an accident, no rocks or debris found to cause this. Toyota refuses to take any responsibility for this and I have to fix it myself
Incident date: Mar 2, 2026
After the automatic start/stop system engages, the engine stalls and completely shuts off shortly after the vehicle begins moving again. This occurs after the vehicle restarts and travels only a few feet. When the stall happens, the vehicle loses power and the engine stops functioning while the car
... is in traffic. This has occurred two separate times: once on a busy highway and once while entering a roundabout. Both incidents created a dangerous situation where the vehicle could not maintain power in active traffic and could have resulted in a crash. A yellow emissions warning light also appeared on the dashboard. The dealer indicated that an intermittent oil pressure sensor code was present but no parts were replaced and no corrective action was taken. The dealer reset the system and stated they could not reproduce the problem. The vehicle is now being returned to me without repair despite the safety risk. An engine stall immediately after the start/stop system restarts the vehicle creates a serious hazard because the vehicle can lose power in the middle of traffic. I believe this issue may be related to the automatic start/stop system or an oil pressure sensor fault affecting engine operation.Read more
Incident date: Jan 1, 2026
My vehicle suffered a catastrophic failure of the exhaust and engine systems directly caused by the defective fuel injection system identified in Service Bulletin 20-100. Despite providing evidence that the failure was initiated by these defective injectors, Honda has only provided a partial, unexpl
... ained reimbursement and refuses to acknowledge the extensive "downstream" damages. Diagnostic Evidence: At the time of service, the vehicle stored the exact diagnostic trouble codes (DTCs) specified in the bulletin: Fuel/Misfire Codes: P0302, P0303, P0305, P219A Catalytic Efficiency Codes: P0420, P0430 Repairs & Financial Impact: The fueling imbalance and extreme heat caused by the faulty injectors led to: Replacement of both Catalytic Converters (directly cited as a potential result of injector failure in SB 20-100). Cylinder Head Gasket Replacement & Head Resurfacing (caused by excessive thermal stress and localized overheating from the lean/rich conditions). Fuel Injector Replacement. Dispute Details: Inadequate Reimbursement: After months of persistent hounding, American Honda issued a payment of $736. No explanation was provided, but this amount likely only covers the injectors, ignoring the thousands of dollars in consequential damage. Admission of Defect: By issuing this partial payment, Honda has formally acknowledged that my VIN was affected by the manufacturing defect described in the bulletin. Lack of Transparency: Honda has failed to provide any technical justification for how the catalytic converter and head gasket failures—which occurred simultaneously with the specific codes in the bulletin—could be considered unrelated to the admitted injector defect. Request for Action: I am requesting an investigation into Honda's failure to cover the full scope of damages caused by this known manufacturing defect. The partial payment is an admission of fault regarding the injectors, and the resulting engine and exhaust damage is a direct, documented consequence of thatRead more
Incident date: Jan 2, 2026
The contact owns a 2022 Porsche Cayenne. The contact stated that the message that the mileage could not be recorded was intermittently displayed while driving. Additionally, the contact stated that the rearview camera was intermittently inoperable after shifting to reverse(R). The vehicle was taken
... to the dealer, and the cameras were replaced; however, the failure recurred approximately 5 months later. The vehicle was taken back to the dealer, where the contact was informed that the vehicle could not be repaired because the failure could not be duplicated. The contact had received notification of NHTSA Campaign Number: 25V896000 (Back Over Prevention), which the contact associated with the failure. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was approximately 8,000.Read more
Incident date: Jan 1, 2026
There is an issue with the reverse view camera screen is distorted and blurry. View is difficult especially when reversing.
Incident date: May 1, 2025
The air bag keeps showing it's not working and that's it's turned off, there's a driving system malfunction, and warning lamp flashing emissions-related fault malfunction are not working. It is a brand-new car and after 2 months, all the malfunction lights keep showing so we went to the Audi dealers
... hip and they said they have ordered the parts from Germany, but it has almost been 2 months, and they still don't know when it will arrive.Read more
Incident date: Feb 9, 2026
My [XXX] Daughter lost the ability to put the vehicle in reverse while running errands on a Saturday. We had to push the truck out of the parking spot "backwards" in neutral in order to get the vehicle in a position to put it in "drive". She had been going in and out of shopping centers (forwards
... and backwards) earlier when the reverse suddenly stopped. I dropped the vehicle at a nearby auto shop in a fit of desperation (maybe 1/2 mile away). They told me they thought the transmission was shot, so I picked it up and took it to Andean Chevrolet (Dealer) in Cumming, GA. While driving it to Andean on Tuesday (2/17), the transmission went into low acceleration mode where I couldn't go into upper gears and topped-out at 3,500 rpm's max for the 13+ miles (30 min) drive. Andean confirmed on Friday (2/19) that the entire transmission is shot with metal all inside of the fluid, gears being broken, and the valve body being broken. The truck is 5.5 years old with 93K mile on it and we were just shocked. The repair for GM Reman transmission was quoted at ~$9.2K and we just finalized a call directly with GM Customer Service to see if GM would offer any discounts to the Dealer on the repairs. We are still waiting on that result while the repairs are being made. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Feb 9, 2026
The contact owns a 2020 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, there was a loud rattling sound coming from the engine. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with crankshaft failure. The contact was
... informed that the crankshaft could be replaced; however, the dealer suggested that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 44,000.Read more
Incident date: May 27, 2025
Main battery failure, can not charge, can not drive car. Warning light(s) on dashboard. High voltage battery needs to be replaced.
Incident date: Feb 14, 2026
Less than 500 miles cabin fills with engine fumes - smells like exhaust/crank case vapors - especially at idle and with outdoor air damper open on HVAC. If you open hood the engine bay smells like gas fumes. Upon inspection looks like passenger side exhaust manifold is leaking with splatter marks on
... exhaust manifold - fire and health hazard. Subaru corporate in past has been poor to deal with and makes statements like our dealers are independent and we have no control over our dealers when trying to get them to take action. Now I'll have to battle this out and likely with BBB claim. I have Asthma and cannot drive this vehicle with this smell.Read more
1 injured
Incident date: Mar 15, 2023
I’m reaching out regarding a serious vehicle incident that occurred in September 2024 involving my 2024 Acura ZDX. The vehicle i am leasing, accelerated forward into our property under circumstances that remain unclear and crashed into our garage, tearing down approximately half of the structure.
... During the event, the vehicle struck my girlfriend, causing her to sustain significant injuries, including a fractured femur, fractured tailbone, and a T12 compression fracture. There are several concerns regarding potential failure of vehicle safety systems, including lack of automatic emergency braking activation and no emergency call initiation. The vehicle remains in my possession and has not been repaired. I would like to explore whether a mechanical defect, unintended acceleration issue, or safety system failure may have contributed to the incident. Please let me know if you are available to review this matter. I can provide photos, documentation, and access to the vehicle for inspection.Read more
Crash
2 injured
Incident date: Jun 28, 2025
Open recall with no anticipated date of being fixed. The second row seats are unsafe for passengers which makes the vehicle unusable for a family.
Incident date: Dec 22, 2025
The vehicle's FSD system malfunctioned and initiated an unintended reverse toward a closing garage door. To prevent a total-loss event (the door crushing the glass roof and trunk), I was forced to perform an emergency manual takeover. Due to the vehicle's position caused by the malfunction, I had to
... maneuver through a confined space, resulting in the side-scrape. I am filing this as a malfunction claim because the damage was a direct consequence of the car's autonomous failureRead more
Crash
Incident date: Jan 14, 2026
All lights shown on monitor. ADAS system would not be functional. Went to dealer and checked for causes. Recommended to replace fuel injector, spark plug, and battery. Since battery was replaced in two months, vehicle only did the checking. However, the condition kept on after a few days. Spark plug
... was replaced a day before yesterday and the condition came back yesterday. Researched online and seemed like fuel injector needs to be clean or replaced. The repair cost over $2,000 and the condition is not safe. It is often shown up when you park and then going to start.Read more
Showing 50 of 813 complaints.
Technical Service Bulletins, 2016 HONDA ACCORD
232 manufacturer communications from 124 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 020000 SUSPENSION | 15 |
| 350000 EQUIPMENT | 14 |
| 060000 ENGINE (PWS) | 14 |
| 021000 SUSPENSION:FRONT | 13 |
| 110000 ELECTRICAL SYSTEM | 12 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 12 |
| 070000 FUEL SYSTEM, GASOLINE | 12 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 9 |
280000 BACK OVER PREVENTION
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2017 Accord sedans with a customer complaint of the rear view camera inop. To better understand the cause of this condition, AHM would like to collect speci
280000 BACK OVER PREVENTION
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2017 Accord sedans with a customer complaint of the rear view camera inop. To better understand the cause of this condition, AHM would like to collect speci
280000 BACK OVER PREVENTION
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2017 Accord sedans with a customer complaint of the rear view camera inop. To better understand the cause of this condition, AHM would like to inspect the v
350000 EQUIPMENT
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2017 Accord sedans with a customer complaint of the rear view camera inop. To better understand the cause of this condition, AHM would like to inspect the v
280000 BACK OVER PREVENTION
Dealer Message - American Honda Motor Co., Inc. (AHM) is searching for certain 2016-2017 Accord sedans with a customer complaint of the rear view camera inop. To better understand the cause of this condition, AHM would like to inspect the v
110000 ELECTRICAL SYSTEM
Service Bulletin - Heat from the daytime running light (DRL) LEDs may damage the DRL lens. If the lens is damaged, it may appear that some of the DRL LEDs are not working. American Honda is extending the warranty on the DRL LEDs to 10 years
120000 EXTERIOR LIGHTING
Service Bulletin - Heat from the daytime running light (DRL) LEDs may damage the DRL lens. If the lens is damaged, it may appear that some of the DRL LEDs are not working. American Honda is extending the warranty on the DRL LEDs to 10 years
350000 EQUIPMENT
Service Bulletin - Heat from the daytime running light (DRL) LEDs may damage the DRL lens. If the lens is damaged, it may appear that some of the DRL LEDs are not working. American Honda is extending the warranty on the DRL LEDs to 10 years
130000 VISIBILITY
Service bulletin - The A/C blows warm air after about 15 minutes of driving. A failed stator in the A/C compressor is keeping the refrigerant pressure from building in the A/C system.
070000 FUEL SYSTEM, GASOLINE
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the
220000 SEATS
Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward. The flex cable in the seat adjustment mechanism is not correctly lubricated.
070000 FUEL SYSTEM, GASOLINE
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the
220000 SEATS
Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward. The flex cable in the seat adjustment mechanism is not correctly lubricated.
120000 EXTERIOR LIGHTING
Dealer Message - Effective immediately, we will begin collecting the headlights listed on the Service Bulletin A19-042, Warranty Extension: Daytime Running Lights LEDs.
120000 EXTERIOR LIGHTING
Service Bulletin - Heat from the daytime running light (DRL) LEDs may damage the DRL lens. If the lens is damaged, it may appear that some of the DRL LEDs are not working. American Honda is extending the warranty on the DRL LEDs to 10 years
070000 FUEL SYSTEM, GASOLINE
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the
356000 EQUIPMENT ADAPTIVE/MOBILITY
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the
070000 FUEL SYSTEM, GASOLINE
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the
220000 SEATS
Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward. The flex cable in the seat adjustment mechanism is not correctly lubricated.
220000 SEATS
Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward. The flex cable in the seat adjustment mechanism is not correctly lubricated.
356000 EQUIPMENT ADAPTIVE/MOBILITY
Service Bulletin - One of the center console trim pieces pops out and/or comes loose. A clip on one of the center console trim pieces is not fully engaged.
350000 EQUIPMENT
Service Bulletin - One of the center console trim pieces pops out and/or comes loose. A clip on one of the center console trim pieces is not fully engaged.
070000 FUEL SYSTEM, GASOLINE
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the
100000 POWER TRAIN
Service Bulletin - When cold-starting the engine and shifting to Reverse, the engine stalls in the first 10 to 14 seconds. There is too much oil clearance between the input and stator shafts, which allows ATF to drain out of the torque conv
060000 ENGINE AND ENGINE COOLING
Service Bulletin - When cold-starting the engine and shifting to Reverse, the engine stalls in the first 10 to 14 seconds. There is too much oil clearance between the input and stator shafts, which allows ATF to drain out of the torque conv
070000 FUEL SYSTEM, GASOLINE
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the
070000 FUEL SYSTEM, GASOLINE
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area.
070000 FUEL SYSTEM, GASOLINE
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the
070000 FUEL SYSTEM, GASOLINE
Dealer Message - American Honda Motor Co., Inc. (AHM) is investigating certain 2016-2019 Accords, Civics, CR-Vs, Odysseys, Pilots & Ridgelines with a customer complaint of fuel smell or leak from the fuel tank area. To better understand the
120000 EXTERIOR LIGHTING
Owner Notification Letter - Heat from the daytime running light (DRL) LEDs may damage the DRL lens. If the lens is damaged, it may appear that some of the DRL LEDs are not working. American Honda is extending the warranty on the DRL LEDs to
010000 STEERING
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run
356000 EQUIPMENT ADAPTIVE/MOBILITY
Service Bulletin - Heat from the daytime running light (DRL) LEDs may damage the DRL lens. If the lens is damaged, it may appear that some of the DRL LEDs are not working. American Honda is extending the warranty on the DRL LEDs to 10 years
350000 EQUIPMENT
Service Bulletin - Heat from the daytime running light (DRL) LEDs may damage the DRL lens. If the lens is damaged, it may appear that some of the DRL LEDs are not working. American Honda is extending the warranty on the DRL LEDs to 10 years
120000 EXTERIOR LIGHTING
Service Bulletin - Heat from the daytime running light (DRL) LEDs may damage the DRL lens. If the lens is damaged, it may appear that some of the DRL LEDs are not working. American Honda is extending the warranty on the DRL LEDs to 10 years
120000 EXTERIOR LIGHTING
Dealer Message - Today, April 10, 2019, American Honda is announcing a Warranty Extension for certain 2016-17 Accord vehicles to address a concern in which the daytime running light (DRL) light emittng diodes (LEDs) may be partially lit or
120000 EXTERIOR LIGHTING
Service Bulletin - Heat from the daytime running light (DRL) LEDs may damage the DRL lens. If the lens is damaged, it may appear that some of the DRL LEDs are not working. American Honda is extending the warranty on the DRL LEDs to 10 years
060000 ENGINE (PWS)
Service Bulletin - There is a knocking or clicking from the engine during cold startup. The check valve in the cam chain tensioner is worn, allowing oil pressure to leak internally and the cam chain to lose tension after engine is turned of
350000 EQUIPMENT
Dealer message - Today, American Honda is notifying dealers of a voluntary noncompliance recall for a small number of Honda vehicles due to an error on the replacement (service part) underhood emissions labels. American Honda previously not
060000 ENGINE AND ENGINE COOLING
Service bulletin - Emission certification labels that were replaced on a small number of vehicles may have been replaced with a label listing incorrect information. The affected emission labels are replacement service parts, and were not in
160000 STRUCTURE
Service bulletin - There is a noticeable wind noise at ear level from either the driver's or the front passenger's window. The wind noise is caused by a gap between the run channel and the inner sash or the run channel and the sash trim.
193000 TIRES:BEAD
Tech line summary article - Tech Line has been getting calls about a rubbing noise while driving at low speed. We're working with our field engineers to understand the issue and are in the process of calling in parts.
190000 TIRES
Tech line summary article - Tech Line has been getting calls about a rubbing noise while driving at low speed. We're working with our field engineers to understand the issue and are in the process of calling in parts.
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Service bulletin - The clock resets, and the navigation shows the vehicle in the wrong location. The navigation unit is faulty.
100000 POWER TRAIN
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the to
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the to
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Dealer message - Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to confirm the judder/shudder is coming from the torque converter.
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the to
100000 POWER TRAIN
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the to
100000 POWER TRAIN
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the to
060000 ENGINE (PWS)
Servicenews article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short ratt
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Servicenews article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short ratt
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Servicenews article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short ratt
060000 ENGINE (PWS)
Servicenews article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short ratt
110000 ELECTRICAL SYSTEM
Servicenews article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short ratt
160000 STRUCTURE
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2015-2017 Accord Sedans with a customer complaint of one or both of the front door exterior handles not returning to the original position after usage. To fully
162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2015-2017 Accord Sedans with a customer complaint of one or both of the front door exterior handles not returning to the original position after usage. To fully
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Service bulletin - When adjusting the height or tilt, the driver?s side power seat does not move or moves just a small amount and clicks loudly when doing it. The vertical transmission assembly (VTA) unit has a stripped internal gear.
060000 ENGINE (PWS)
Service bulletin - The water pump seized or the drive belt shredded. The water pump bearing is out of specification.
100000 POWER TRAIN
Service bulletin - The water pump seized or the drive belt shredded. The water pump bearing is out of specification.
130000 VISIBILITY
Tech line summary article - Do you have a vehicle in your shop for any or all of these issues? ? The B5 (7.5 A) fuse in the under-dash fuse/relay box is blown. ? The engine cranks, but it won?t start. ? The engine starts, then it stops.
110000 ELECTRICAL SYSTEM
Tech line summary article - Do you have a vehicle in your shop for any or all of these issues? ? The B5 (7.5 A) fuse in the under-dash fuse/relay box is blown. ? The engine cranks, but it won?t start. ? The engine starts, then it stops.
070000 FUEL SYSTEM, GASOLINE
Tech line summary article - Do you have a vehicle in your shop for any or all of these issues? ? The B5 (7.5 A) fuse in the under-dash fuse/relay box is blown. ? The engine cranks, but it won?t start. ? The engine starts, then it stops.
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Service bulletin - The starter grinds or spins at startup. The clearance between the starter motor gear and the torque converter ring gear is not optimal.
010000 STEERING
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering
011000 STEERING: STEERING WHEEL/HANDLE BAR
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering
060000 ENGINE (PWS)
Tech line summary article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a shor
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD L
116000 ELECTRICAL SYSTEM:IGNITION
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD L
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Tech line summary article - The App Installer icon, listed under App List on the Display Audio screen, has drawn a few questions from curious customers. This icon is meant for future apps that may be developed. At this time, however, there
353000 EQUIPMENT:ELECTRICAL
Tech line summary article - If a customer can't hear the navigation voice when using Apple Maps with Apple CarPlay, an adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service a
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Tech line summary article - If a customer can't hear the navigation voice when using Apple Maps with Apple CarPlay, an adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service a
353000 EQUIPMENT:ELECTRICAL
Tech line summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won't connect to the feature. ? The feature disconnects. ? A Device not found or Device not compatible message appea
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Tech line summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won't connect to the feature. ? The feature disconnects. ? A Device not found or Device not compatible message appea
353000 EQUIPMENT:ELECTRICAL
Tech line summary article - The App Installer icon, listed under App List on the Display Audio screen, has drawn a few questions from curious customers. This icon is meant for future apps that may be developed. At this time, however, there
105500 POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
To properly diagnose AWD differential leak, it is always a good idea to trace the leak to the highest point. For example, a loose or damage fluid pressure sensor can appear to be an axle seal leak because the leak can drain down on the axle
106000 POWER TRAIN:AXLE ASSEMBLY
To properly diagnose AWD differential leak, it is always a good idea to trace the leak to the highest point. For example, a loose or damage fluid pressure sensor can appear to be an axle seal leak because the leak can drain down on the axle
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Double pairing renders Bluetooth? inoperative. ? The second letter does not appear when typing in the browser.
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Double pairing renders Bluetooth? inoperative. ? The second letter does not appear when typing in the browser.
353000 EQUIPMENT:ELECTRICAL
Service bulletin - There is a problem with the audio unit software, which may lead to one or more of the following symptoms: ? Double pairing renders Bluetooth? inoperative. ? The second letter does not appear when typing in the browser.
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
SERVICE BULLETIN - THERE IS A FLAPPING OR FLUTTERING COMING FROM THE LEFT REAR OF THE VEHICLE WHEN THE VENT POSITION IS SET TO FLOOR/DEFROST, RECIRCULATION IS ON, AND THE BLOWER SPEED IS SET TO AT LEAST THREE BARS. THE NOISE IS COMING FROM
060000 ENGINE (PWS)
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD L
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD L
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD L
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD L
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
"SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60 MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE T
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
"SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60 MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE T
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
"SERVICE BULLETIN - THIS BULLETIN IS REPLACED BY 17-017, 2013?17 ACCORD: JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH ALL VEHICLES AFFECTED BY THIS BULLETIN WERE SUPERSEDED TO 17-017."
060000 ENGINE (PWS)
TECHLINE SUMMARY ARTICLE - DOES THE ENGINE RATTLE AT STARTUP FOR ABOUT 1 TO 3 SECONDS? WHAT?S HAPPENING IS THE LOCK PIN INSIDE THE VTC ACTUATOR ISN?T HOLDING THE ACTUATOR PROPERLY. THIS LETS THE VANE TURN WITHIN THE HOUSING, CAUSING A SHORT
118000 ELECTRICAL SYSTEM:SOFTWARE
THE APP INSTALLER ICON, LISTED UNDER APP LIST ON THE DISPLAY AUDIO SCREEN, HAS DRAWN A FEW QUESTIONS FROM CURIOUS CUSTOMERS. THIS ICON IS MEANT FOR FUTURE APPS THAT MAY BE DEVELOPED. AT THIS TIME, HOWEVER, THERE ARE NONE AVAILABLE OR ANY PL
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE APP INSTALLER ICON, LISTED UNDER APP LIST ON THE DISPLAY AUDIO SCREEN, HAS DRAWN A FEW QUESTIONS FROM CURIOUS CUSTOMERS. THIS ICON IS MEANT FOR FUTURE APPS THAT MAY BE DEVELOPED. AT THIS TIME, HOWEVER, THERE ARE NONE AVAILABLE OR ANY PL
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD L
110000 ELECTRICAL SYSTEM
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD L
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS
110000 ELECTRICAL SYSTEM
ENGINEERING REQUEST FOR INVESTIGATION - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2016-2017 ACCORD V6S WITH A CUSTOMER COMPLAINT OF A NO-START CONDITION THAT REQUIRES THE 12V BATTERY TO BE REPLACED. TO FULLY UNDERSTAND THE CAUSE OF THIS
118000 ELECTRICAL SYSTEM:SOFTWARE
TECHLINE SUMMARY ARTICLE - ALTHOUGH SIMILAR, THE HONDALINK AND HONDALINK EV APPS AVAILABLE FOR DOWNLOAD ON THE APPLE APPS STORE AND GOOGLE PLAY ARE NOT THE SAME. FURTHERMORE, EACH APP APPLIES TO SPECIFIC MODELS.
060000 ENGINE AND ENGINE COOLING
Service bulletin - The MIL is on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction). Dirt may be clogging the EVAP canister vent tube.
110000 ELECTRICAL SYSTEM
Techline summary article - You may get a customer with any of these Apple CarPlay or Android Auto concerns: ? The phone won?t connect to the feature. ? The feature disconnects. ? A Device not found or Device not compatible message appear
110000 ELECTRICAL SYSTEM
Techline summary article - If a customer can?t hear the navigation voice when using Apple Maps with Apple CarPlay, an adjustment to the navigation voice volume on the customer?s phone should take care of it. This is something the service ad
118000 ELECTRICAL SYSTEM:SOFTWARE
TECHLINE SUMMARY ARTICLE - SOME CUSTOMERS HAVE REPORTED THAT WHEN PLUGGING THEIR IPHONES WITH IOS 10 INTO THE USB PORT AND SELECTING PANDORA FROM APPLE CARPLAY, PANDORA WON?T PLAY. FROM OUR INVESTIGATION, WE KNOW THIS IS A PANDORA ISSUE AND
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
TECHLINE SUMMARY ARTICLE - ARE YOU HEARING A THUMPING OR FLAPPING FROM THE REAR OF THE VEHICLE WHEN THE FAN IS SET TO HIGH SPEED AND THE CLIMATE CONTROL SYSTEM IS IN RECIRCULATION MODE? THE NOISE IS BEING GENERATED BY THE DOOR ON THE CABIN
Showing 100 of 232 bulletins.
NHTSA Safety Investigations, HONDA ACCORD
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA, Open
, Model Year: 2018
Inadvertent Automatic Emergency Braking
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda A
... ccord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.Read more
RQ, Closed
, Model Year: 2023
Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire Plate
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2
... 023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.Read more
PE, Closed
, Model Year: 2018
Inadvertent Automatic Emergency Braking
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda A
... ccord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,081 consumer complaints of inadvertent activation of CMBS in the subject vehicles. A total of 24 complaints alleged a crash and 42 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 84 injury incidents and 40 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22003 has been upgraded to an Engineering Analysis (EA24002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further the scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.Read more
EA, Closed
, Model Year: 2013
Loss of Direction Control
On May 6, 2021, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA21-001) to assess a sudden loss of steering control, in Model Year (MY) 2013-2015 Honda Accord vehicles. Consumers alleged while driving the steering wheel would pull to the left or the right independently. Stee
... ring pull may pose a risk of loss of directional control. Honda stated that they believed the inadvertent steering input was caused by a loose magnet located within the electronic power steering (EPS) system. Due to poor formulation of the adhesive, this magnet can become loose and move up to 2 degrees around the steering column. When the magnet moves, the torque sensor generates a signal that results in unwanted steering in either direction. Honda stated the steering force required to maintain directional control with a loose magnet is a maximum of 3-pound feet. The maximum force of the unwanted steering input can be overcome by the driver and is similar to driving on grooved pavement.The Vehicle Research Test Center (VRTC) sent over 4,000 questionnaires to 2013-2015 Honda Accord vehicle owners. Of the 637 responses, 58 consumers experienced unwanted steering. Consumers experiencing unwanted steering did not report difficulties maintaining directional control. There were no crashes or injuries reported to VRTC. Testing done by VRTC was not able to reproduce the allegations. Analysis of all relevant data indicates that the subject condition has a relatively low failure rate. The poor adhesive formulation was addressed by the supplier with three (3) counter measures in the manufacturing process.There has been a declining trend in consumer complaints to NHTSA which indicates possible exhaustion of parts prone to failure. In view of the low rate, declining complaint trend, the nature of failure, and resolution of the adhesive formulation, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11538714, 11528538, 11528008, 11522953, 11496557, 11495837, 11494328, 11478680, 11477167, 11476758, 11476263, 11471198, 11470001, 11467026, 11466561, 11466016, 11465626, 11464143, 11463558, 11462759, 11461500, 11460777, 11460191, 11455540, 11454334, 11452198, 11448114, 11447666, 11444888, 11444823, 11444172, 11443324, 11443243, 11443105, 11441374, 11439520, 11438345, 11437261, 11436824, 11436350, 11435994, 11435079, 11434969, 11434545, 11434442, 11434381, 11433824, 11433745, 11433555, 11433368, 11433176, 11431206, 11430465, 11430253, 11430009, 11429253, 11428301, 11427449, 11426841, 11426340, 11425928, 11425261, 11425230, 11423611, 11423245, 11422445, 11422395, 11422351, 11422220, 11422138, 11422069, 11421683, 11421589, 11421540, 11420573, 11419338, 11419270, 11418147, 11418143, 11417768, 11417742, 11417570, 11417437, 11416804, 11416699, 11416401, 11416378, 11416375, 11416155, 11416117, 11416084, 11416051, 11416032, 11416028, 11416024, 11416000, 11415933, 11415915, 11414105, 11406220, 11398736 ,11387075, 11387049, 11375580, 11364698, 11361125, 11351660, 11349961, 11327909, 11327170, 11301957, 11289067, 11282525, 11277659, 11258017, 11256914, 11218752, 11208077, 11196050, 11194358, 11189901, 11165075, 11163481, 11154891Read more
DP, Closed
, Model Year: 2013
Loss of Direction Control
The Office of Defects Investigation (ODI) received a petition dated October 19, 2020 requesting an investigation of an alleged defect in the steering system in Model Year (MY) 2013 Honda Accord vehicles. The petitioner alleges that MY2013 Honda accord vehicles are experiencing a sudden loss of steer
... ing control as the vehicle veers from its intended path of travel. The petitioner further alleges that this deviation from the intended path of travel occurs without warning or driver input while operating the vehicle under normal driving conditions. The petition itself can be reviewed at NHTSA.gov under ODI Number 11349961.On November 23, 2020, ODI opened a Defect Petition (DP20-005) to evaluate whether to grant or deny the petition. ODI sent two Information Request (IR) letters to Honda requesting information on steering anomalies in MY2013 Honda Accord vehicles and later MY2014-2015 Honda Accord vehicles.ODI performed extensive analysis on the information obtained from Honda as well as information in NHTSA's database.Based on ODI's review of the applicable materials, including responses to the IR letters sent to Honda, Vehicle Owner Questionnaires (VOQ) and Early Warning Reporting data, NHTSA has decided to grant the petition. ODI has opened an Engineering Analysis (EA21-001) to assess the scope, frequency and potential safety related consequences of the alleged defect, a sudden loss of steering control.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers:11414105, 11406220, 11398736, 11387462 ,11387075, 11387049, 11375580, 11364698 ,11361125, 11351660, 11349961, 11327909, 11327170, 11324181, 11306112, 11301957, 11289067, 11282525, 11278511, 11277659, 11258017, 11256914, 11218752, 11208077, 11196050, 11194358, 11189901, 11165075, 11163481, 11156378, 11154891, 11131050Read more
PE, Closed
, Model Year: 2008
SRS Control Module Failure
As discussed further below, and by letter dated January 22, 2016, Honda is recalling certain model year (MY) 2008 through 2010 Honda Accords to replace a defective air bag/SRS control module that can result in the Supplemental Restraint System (SRS) becoming fully inoperative (disabled).See NHTSA Sa
... fety Recall 16V056 at SaferCar.gov for further details.Honda's response to an agency Information Request letter indicated that the SRS module was manufactured by tier-one supplier Continental and contained a power supply ASIC manufactured by tier-two supplier Atmel. The original ASIC was susceptible to a moisture ingress issue due to inadequate ASIC passivation layer.Water ingress could result in moisture reaching the Titanium Nitride (TiN) layer in the ASIC causing corrosion and breakage of electrical circuits.The damaged ASIC then causes failures of the SRS module resulting in 1) incomplete boot-up when power is supplied to the module or 2) the inability of the module to establish either internal or external bus communications.In either case the air bag readiness indicator light on the instrument cluster is illuminated and all air bags and seat belt pretensioners are disabled.During the investigation, ODI obtained the SRS module from a complainant crash vehicle where the air bags did not deploy despite a significant frontal impact.An inspection of the module was performed at a Continental facility.The inspection confirmed that the module had the ASIC fault thus preventing the SRS module from completing the boot-up process.An attempt was made to recover stored EDR data from the module however none was present; this outcome is consistent with an Atmel ASIC failure.A second SRS module alleged to have the ASIC problem was inspected during the same visit.This second module was unable to communicate with the test equipment.The ASIC was replaced on this module and full function was restored to the module confirming the ASIC as the cause of the SRS module fault.According to Honda, tier-two Atmel implemented three different corrective actions in early 2008.Implementation of the corrective actions into module production by tier-one Continental, and into vehicle production by Honda resulted in three distinct vehicle populations.The first population consists of certain non-consecutively built MY 2008 to 2010 Accords with modules that did not contain any of the corrective actions.This population of 341,444 vehicles exhibited a significant level of module failure in service and is thus being recalled.The second population of 382,693 non-consecutively built MY 2008 to 2010 Accords contained two of the three corrective actions.This population exhibited a significantly lower level of SRS module failure, compared to the first population, but a marginally higher level compared to the third population.Honda is conducting a 15 year unlimited mileage extended warranty program for this second population.Under the program Honda will replace the SRS module free of charge for vehicles that experience an SRS module malfunction due to ASIC failure.Owners eligible for the extended warranty will be notified by Honda in writing.The third population consists of vehicles containing all three corrective actions, this population exhibits a normal level of SRS module failure.Based on the safety recall and extended warranty this investigation is closed.The VOQ reports cited above can be reviewed at SaferCar.gov under the following identification numbers: 10871612, 10869953, 10810554, 10788238, 10781994, 10778712, 10765025, 10761583, 10759019, 10758622, 10747850, 10735806, 10734761, 10733519, 10715339, 10703521, 10676517, 1065Read more
PE, Closed
, Model Year: 2013
Electric Power Steering Failure
The Office of Defects Investigation (ODI) opened PE14-033 to investigate 24 complaints alleging loss of power steering while driving in model year (MY) 2013 Honda Accord vehicles equipped with electric power steering (EPS).Analysis of service data for the original 24 complaints and 33 additional com
... plaints received after PE14-033 was opened found that 85 percent of the vehicles with diagnostic trouble codes available to identify the faulty component had a code indicating torque sensor failure (DTC 53).In its response to ODI's information request letter for PE14-033, Honda identified two manufacturing process conditions that may have affected the quality of some early production torque sensors.Analysis of warranty returns and manufacturing processes determined that a relatively small number of torque sensors were potentially affected by the conditions, which were corrected by the supplier (Bourns) relatively early in production.Analysis of warranty data indicates that both conditions were early-life failure concerns and most of the affected sensors have already failed, resulting in a cumulative failure rate of less than 0.2 percent.Of the 20 VOQ's that appear to be related to torque sensor failure, 6 reported failure dates in 2013, 12 in 2014, and just 2 to date in 2015.ODI's analysis identified 2 minor crashes with no injuries that may have been related to torque sensor failure in the subject vehicles.This investigation is closed because the low failure rate and a declining trend indicate that failures are rare.The closing of this preliminary evaluation does not constitute a determination that no defect exists or that power steering failures do not present an unreasonable risk to safety. The VOQ's referenced in this resume are:10515618, 10515696, 10537336, 10542360, 10545177, 10563724, 10588425, 10595068, 10605909, 10627926, 10629629, 10630852, 10644762, 10654768, 10661240, 10664234, 10667364, 10672452, 10676256, and 10695191Read more
AQ, Closed
, Model Year: 2001
Honda EWR Reporting
In a Consent Order executed on December 29, 2014, American Honda Motor Co. (Honda) admitted that it violated the Safety Act by failing to report certain death and injury incidents that were required to be reported to NHTSA under 49 C.F.R. ? 579.21(b), and by failing to report certain customer satisf
... action campaigns, special warranty extensions, and warranty claims that involved goodwill, third-party vehicle service contracts, or Honda-certified, pre-owned vehicles, as required by 49 C.F.R. ? 579.21(c).As part of the Consent Order, NHTSA assessed a total civil penalty of $70 million against Honda for its violations of the TREAD Act and associated regulations. Honda timely paid the civil penalty in full on January 20, 2015. Honda also agreed to develop written procedures for comprehensive early warning reporting in compliance with 49 C.F.R. Part 579, Subpart C; to train appropriate personnel on its early warning reporting requirements and written procedures; and to complete two third-party audits of its TREAD Act reporting.NHTSA opened this audit query (AQ) investigation in order to investigate the extent and scope of Honda's failure to report early warning information pursuant to the TREAD Act, as well as the reason(s) for such failures and the steps being taken by Honda to assure full compliance with TREAD reporting requirements.Based on the Consent Order, Honda's admissions that it violated the law, and the completion of its performance obligations, this audit query, AQ14-004, is closed. Closure of this AQ has no bearing on the terms of the Consent Order and does not represent a determination by the Agency as to Honda's performance under the Consent Order.Read more
EA, Closed
, Model Year: 2008
Inadvertent Side Air Bag Deployment
Honda is conducting a safety recall of approximately 303,900 model year 2008-2009 Honda Accord sedans to address inadvertent deployment of the side air bags (see NHTSA recall 15V-665 for more information).It should be noted that almost all of the recalled vehicles are the 2008 Accords (built from st
... art of model year 2008 production to June 25, 2008) as only about 500 early-built 2009 Accords (built from June 24 to June 30, 2008) are included in the recall.The Office of Defects Investigation (ODI) has identified 351 reported incidents of inadvertent side air bag deployments in the 2008 Accord sedans.This investigation found there is risk of serious injury to vehicle occupants or users who are positioned in the direct path of a deploying side curtain air bag.Based on the recall action taken by Honda, this Engineering Analysis is closed.Additional information on this closing resume and the investigation are in the EA14-004 public file available on-line at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers:10232206 10235294 10255323 10268158 10268191 10269514 10276755 10279446 10280675 10308292 10319979 10342520 10353536 10408925 10436506 10447151 10458732 10468196 10468200 10493407 10494971 10522291 10524389 10543092 10544473 10545258 10547591 10554073 10563629 10565311 10565423 10576518 10579241 10584501 10585442 10606937 10608973 10627302 10638541 10640968 10650861 10654858 10679518 10680063 10683967 10712981 10717410 10717777 10761860Read more
PE, Closed
, Model Year: 2008
Inadvertent Side Air Bag Deployment
ODI has identified 293 incidents of alleged inadvertent deployment of the side air bags in model year (MY) 2008 Honda Accord 4-door vehicles.This total represents all incidents reported to both ODI and Honda including those from Honda's warranty system (note: the total shown above eliminates all dup
... licative reports to ODI and Honda).This investigation has revealed that when the driver or front passenger door is shut, the driver-side or passenger-side side curtain air bag can deploy, and in some cases, the side seat-mounted torso air bag can deploy as well.Fourteen people allegedly suffered injuries caused by the deploying air bags.In June 2008, near the end of MY 2008 Accord 4-door production, Honda changed the crash parameter for door closing force, which is embedded in the electronic control unit's software code, in order to reduce the incidents of the inadvertent side air bag deployments.More specifically, the software design change was made on June 5, 2008 for the Accords built in the U.S. and on June 30, 2008 for those built in Japan.ODI found the number of the inadvertent deployment incidents declined significantly for the vehicles with the new crash parameter setting, i.e., the late-built MY 2008 vehicles and all MY 2009 vehicles.Honda reported the Accord 2-door model utilizes a different software/crash parameter than the subject 4-door model.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA14-004) to determine, among other things, the risk of air bag deployment injuries to vehicle users in vulnerable positions.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10232206, 10235294, 10255323, 10268158, 10268191, 10269514, 10276755, 10279446, 10280675, 10308292, 10319979, 10342520, 10353536, 10408925, 10436506, 10447151, 10458732, 10468196, 10468200, 10493407, 10494971, 10522291, 10524389, 10543092, 10544473, 10545258, 10547591, 10554073, 10563629, 10565311, 10565423, 10576518, 10579241, 10584501, 10585442, 10606937, 10608973.Read more
DP, Closed
, Model Year: 2005
Braking Performance
The Office of Defects Investigation (ODI) received a defect petition requesting that it open an investigation and recall MY 2005 Honda Accord Hybrid vehicles for a possible safety defect related to braking performance.The petitioner in a defect petition letter and in a complaint filed with ODI under
... Vehicle Owner Questionnaire (VOQ) 10329383 alleging ineffective braking performance of the Honda Accord Hybrid vehicle while driving over rumble strips along side of the highway and simultaneously attempting to the brake.The petitioner alleges this began a chain of events, where the vehicle accelerated uncontrollably, the passenger attempted to stop the vehicle by pulling the parking brake and eventually the vehicle crossing over into traffic flowing in the opposite direction.The result was a crash fatally injuring the passenger and severely injuring the petitioner and two occupants of another vehicle. During the defect petition review, ODI analyzed complaints involving similarly equipped Honda Accord Hybrid vehicles and first and second generation Honda Civic Hybrid vehicles, reviewed data provided to ODI by Honda in response to an information request letter and performed testing of braking performance of a 2005 Honda Accord Hybrid vehicle at NHTSA's Vehicle Research and Test Center in East Liberty, Ohio.Based on this review, ODI does not believe additional investigation is likely to result in a finding that a defect related to motor vehicle safety exists.Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will take further action if warranted by future circumstances.For more information, see the Federal Register notice in the DP10-004 file (www-odi.nhtsa.dot.gov/defects).Read more
EA, Closed
, Model Year: 2003
Ignition Shift Interlock
On August 4, 2010, American Honda Motor Co. (Honda) submitted a Defect Information Report (DIR) to NHTSA regarding a ignition interlock defect in approximately 384,220 model year (MY) 2003 Honda Accord and Civic and MY 2003 and 2004 Honda Element vehicles with automatic transmissions (Recall 10V-364
... ).In a September 22, 2010 supplemental DIR, Honda expanded the scope of the recall population based on manufacturing and complaint data.The total population for the complete recall is approximately 551,498 vehicles.The information listed in this closing report refers only to the subject vehicles, MY 2003 Accords with automatic transmissions.According to Honda's DIR, Under certain conditions the interlock lever of the ignition switch may unexpectedly deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated if the driver does not follow the typical shut-down procedure of shifting the gear selector to the Park position before rotating the ignition key to the off position. Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the Park position can allow the vehicle to roll away, increasing the risk of a crash.Honda's dealers will be instructed to inspect the ignition interlock switch and, if necessary, replace the original interlock pin and lever within the ignition switch and replace them with new, redesigned parts.This investigation is closed.Read more
RQ, Closed
, Model Year: 2002
IGNITION PARK-SHIFT INTERLOCK
ODI HAS RECEIVED 16 COMPLAINTS ALLEGING FAILURES OF THE IGNITION PARK-SHIFT INTERLOCK THAT ALLOWED THE IGNITION KEY TO BE REMOVED FROM THE IGNITION SWITCH WITHOUT THE TRANSMISSION BEING SHIFTED TO PARK IN MODEL YEAR (MY) 2002 AND 2003 HONDA ACCORD VEHICLES WITH AUTOMATIC TRANSMISSIONS.ELEVEN OF THE
... COMPLAINTS ALLEGE THAT THE FAILURE OF THE INTERLOCK RESULTED IN A ROLLAWAY CRASH.ONE OWNER ALLEGED THAT SHE WAS ALMOST INTO HER HOUSE WHEN SHE NOTICED THE CAR ROLLING OUT OF THE GARAGE AND DOWN THE DRIVEWAY AND THAT WHEN SHE TRIED TO STOP THE CAR IT ALMOST RAN OVER HER, BEFORE CRASHING INTO A CABLE BOX AT THE END OF THE DRIVEWAY.ANOTHER OWNER ALLEGED THAT THE VEHICLE ROLLED OUT OF THE DRIVEWAY AND STRUCK A TREE ACROSS THE STREET.THERE HAVE BEEN 28 COMPLAINTS MADE TO HONDA REGARDING IGNITION PARK-SHIFT INTERLOCK FAILURES IN THE SUBJECT VEHICLES, 10 OF WHICH ALLEGE ROLLAWAY CRASHES. IN OCTOBER 2003, AMERICAN HONDA MOTOR COMPANY INITIATED RECALL 03V-423 TO CORRECT AN IGNITION PARK-SHIFT INTERLOCK DEFECT IN CERTAIN MY 1999 HONDA ODYSSEY, MY 1997-99 ACURA CL, MY 1999 ACURA TL, AND MY 1998-99 HONDA ACCORD VEHICLES.IN JANUARY 2005, HONDA INITIATED ANOTHER RECALL TO ADDRESS DEFECTIVE IGNITION PARK-SHIFT INTERLOCKS (RECALL 05V-025), THIS TIME COVERING MY 1997-2001 HONDA PRELUDE, MY 1999-2000 ACURA TL, AND CERTAIN MY 1999-2002 HONDA ACCORD VEHICLES.NOT ALL MY 2002 HONDA ACCORDS WERE COVERED UNDER RECALL 05V-025.THE REMAINING MY 2002 AND ALL MY 2003 ACCORD VEHICLES ARE COVERED IN THE SCOPE OF THIS RECALL QUERY. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS(EA09-001) TO CONTINUE TO ASSESS THE SCOPE AND FREQUENCY OF THE ALLEGED DEFECT.Read more
PE, Closed
, Model Year: 2000
SRS READINESS INDICATOR ILLUMINATION
THE SUBJECT VEHICLES ARE DESIGNED WITH AN OCCUPANT POSITION DETECTION SYSTEM (OPDS) FOR THE PASSENGER SEAT TO SUPPRESS THE SIDE AIRBAG IN THE EVENT OF AN OUT-OF-POSITION OCCUPANT.ON SOME VEHICLES, THE OPDS UNIT AND SENSOR GRID MAY BE SUSCEPTIBLE TO HIGH MOISTURE CONTENT AND/OR TO SPORADIC ELECTRICAL
... INTERFERENCE THAT WOULD RESULT IN THE ILLUMINATION OF THE SRS READINESS INDICATOR.IN THIS CONDITION, OPDS SUPPRESSION WILL NOT FUNCTION, BUT THE SIDE AIRBAG WILL STILL DEPLOY IN THE EVENT OF A SIDE CRASH. HONDA ISSUED A TECHNICAL SERVICE BULLETIN IN APRIL 2004 TO ADDRESS THIS PROBLEM. HOWEVER, THE PROBLEM PERSISTS EVEN AFTER THE WARRANTY PERIOD EXPIRES.AS A RESULT, SOME OWNERS MAY NOT BE OBTAINING THE NECESSARY REMEDIAL SERVICE WORK.CONTINUED ILLUMINATION OF THE SRS INDICATOR CAN MASK THE DETECTION OF OTHER AIRBAG COMPONENT FAULTS IF THEY OCCUR. IN MARCH 2006, HONDA ISSUED A SERVICE BULLETIN (06-009) TO EXTEND THE WARRANTY ON SRS ILLUMINATION AND OPDS ISSUES TO 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST).HONDA WILL SEND NOTIFICATION LETTERS TO OWNERS OF THE SUBJECT VEHICLES AND WILL PROVIDE A NO COST REPLACEMENT OF THE OPDS UNIT AS NEEDED.IN ADDITION, OTHER MY 1999-04 HONDA AND ACURA VEHICLES ARE ALSO COVERED BY THE BULLETIN.THIS ACTION TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
DP, Closed
, Model Year: 1999
IGNITION-PARK INTERLOCK
THE OFFICE OF DEFECTS INVESTIGATION (ODI) PRODUCED AN INFORMATION REQUEST (IR) LETTER DATED OCTOBER 14, 2004 WHICH DEFINED THE SUBJECT VEHICLES AS MODEL YEAR 1999 - 2001 HONDA ACCORD VEHICLES WHICH WERE NOT WITHIN THE SCOPE OF PRIOR RECALL ACTION (03V423) HONDA CONDUCTED TO RESOLVE AN INTERLOCK DEFE
... CT.HONDA SUBMITTED RESPONSES ON NOVEMBER 29 AND DECEMBER 21, 2004.THE FAILURE REPORTS NOTED ABOVE HAVE BEEN DETERMINED FROM ODI'S ANALYSIS OF NHTSA'S COMPLAINT DATABASE AND AN INITIAL ANALYSIS OF THE MANUFACTURER'S IR RESPONSE DATA (FURTHER ANALYSIS REQUIRED).SOME OF THE HONDA REPORTS ARE DUPLICATIVE OF ODI.TAKING INTO ACCOUNT A SHORTER SERVICE LIFE, THE FAILURE INCIDENCE OF THE SUBJECT VEHICLES IS SIMILAR TO THAT DETERMINED WHEN ODI CONDUCTED PRELIMINARY EVALUATION (PE) 03-013, WHICH INVOLVED INTERLOCK FAILURES ON OLDER ACCORDS SUBSEQUENTLY RECALLED UNDER THE 03V423 ACTION.ACCORDINGLY, THE PETITON IS GRANTED AND ODI HAS OPENED PE05-002 TO FURTHER INVESTIGATE THE MATTER.Read more
PE, Closed
, Model Year: 2004
FRONTAL DRIVER AIR BAG
DURING TWO OF 13 NHTSA RESEARCH & DEVELOPMENT COMPATIBILITY CRASH TESTS, THE DRIVER-SIDE FRONTAL AIRBAG FAILED TO PROPERLY DEPLOY DUE TO A LARGE TEAR IN THE AIRBAG FABRIC.BOTH R&D TEST VEHICLES THAT CONTAINED A FAILED AIR BAG WERE 4-DOOR, 4-CYLINDER (L4) VEHICLES.SUBSEQUENT STATIC AND DYNAMIC TESTS
... CONDUCTED BY HONDA REVEALED THAT DURING SEVERE CRASH CONDITIONS, THE AIRBAG FABRIC CAN SNAG THE INSIDE SURFACE OF THE AIRBAG MODULE COVER AT THE EMBLEM ATTACHMENT POINTS.HONDA REPORTS THAT THE AIR BAG MODULE AND COVER DESIGN ARE UNIQUE TO THE 4-DOOR, 4-CYLINDER SUBJECT VEHICLES.ON NOVEMBER 17, 2004, HONDA NOTIFIED THE AGENCY THAT IT WOULD RECALL 228,932 MODEL YEAR (MY) 2004 AND 28,428 EARLY-MY 2005 ACCORD L4 SEDANS (UP THROUGH EARLY-OCTOBER, 2004).AS PART OF THE RECALL REMEDY, HONDA WILL INSTALL AN ADDITIONAL PIECE OF PROTECTIVE FABRIC/FLAP BETWEEN THE AIRBAG AND THE INSIDE AIRBAG MODULE COVER.SEE NHTSA RECALL 04V551 FOR DETAILS.IN ADDITION, THERE ARE APPROXIMATELY 250 EXPORTED ACCORD VEHICLES INCLUDED IN THIS RECALL. THE V-6 MODELS AND THE 2-DOOR, 4-CYLINDER MODELS ARE NOT INCLUDED BASED ON DIFFERENT AIR BAG AND AIR BAG MODULE COVER DESIGNS.THIS INVESTIGATION IS CLOSED.Read more
EA, Closed
, Model Year: 1998
IGNITION-PARK INTERLOCK
SIX OF THE ODI COMPLAINTS ARE DUPLICATIVE OF HONDA COMPLAINTS, AS WELL AS FOUR OF THE CRASHES.THE ONE INJURY OCCURRED WHEN A ROLLAWAY VEHICLE STRUCK THE EXITING OPERATOR WHO HAD INADVERTENTLY PARKED THE VEHICLE IN AN UNSECURED STATE (NOT IN PARK, BRAKE NOT ENGAGED).HONDA IDENTIFIED THE WARRANTY CLAI
... MS FROM COMPLAINT DESCRIPTIONS THAT CONTENDED THE INTERLOCK SYSTEM FAILED TO OPERATE PROPERLY.HONDA PRESENTED THE RESULTS OF THEIR INVESTIGATION INTO INTERLOCK SYSTEM FAILURES AT AN OCTOBER 16, 2003 MEETING WITH ODI IN WHICH HONDA IDENTIFIED A SUPPLIER AND AN ENGINEERING SPECIFICATION CHANGE FOR THE IGNITION CYLINDER BODY (CB), A SUBCOMPONENT OF THE IGNITION LOCK ASSEMBLY.RESULTS FROM HONDA?S ANALYSIS DEMONSTRATED A STRONG CORRELATION BETWEEN THE PRODUCTION DATE RANGE OF VEHICLES THAT EXPERIENCED HIGHER INTERLOCK WARRANTY CLAIM RATES AND THE IMPLEMENTATION DATES OF THE CHANGES.AN ENGINEERING SPECIFICATION FOR A SURFACE TREATMENT PROCESS FOR THE CB WAS ELIMINATED AT THE BEGINNING OF MY 1998.THE SUPPLIER OF THE CB WAS CHANGED IN FEBRUARY 1999.VEHICLES BUILT WITHIN THIS TIME PERIOD CONTAIN A CB WITH POOR SURFACE HARDNESS THAT CAN WEAR PREMATURELY.AS THE WEAR PROGRESSES, THE INTERLOCK SYSTEM BECOMES INCAPABLE OF PREVENTING KEY REMOVAL WHEN THE SHIFTER IS IN A NON-PARK POSITION.INTERLOCK FAILURE INCREASES THE RISK OF A VEHICLE ROLLAWAY AND SUBSEQUENT CRASH OR INJURY WHEN VEHICLES ARE PARKED UNSECURED.HONDA ACCORD VEHICLES SUBJECT TO THIS CHANGE INCLUDE MY 1998 AND MY 1999 THROUGH FEBRUARY 1999 PRODUCTION.VEHICLES PRODUCED AFTER THIS DATE ARE NOT AFFECTED BY THIS CONDITION AND THUS ARE NOT CONSIDERED AT RISK FOR FAILURE.ODI NOTES THAT 12 OF THE 13 VOQ REPORTS FALL WITHIN THIS PRODUCTION RANGE (THE 13TH DOES NOT HAVE A VIN AND CANNOT BE VERIFIED).THE ABOVE POPULATION REPRESENTS THE NUMBER OF THE ACCORD VEHICLES TO BE RECALLED.HONDA ALSO REPORTED THAT CERTAIN ODYSSEY AND ACURA CL AND TL MODELS WERE AFFECTED AND WOULD ALSO BE RECALLED.A TOTAL OF 570,120 VEHICLES WILL BE RECALLED.UNDER RECALL 03V-423, HONDA WILL INSPECT VEHICLES AND REPLACE COMPONENTS (INCLUDING THE CB) ON VEHICLES WITH EXCESSIVE WEAR.VEHICLES NOT SHOWING WEAR WILL HAVE A REDESIGNED PART INSTALLED WHICH PREVENTS WEAR.Read more
PE, Closed
, Model Year: 1998
IGNITION-PARK INTERLOCK SYSTEM
SIX OF THE ODI COMPLAINTS ARE DUPLICATIVE OF THE MANUFACTURER COMPLAINTS, AS WELL AS FOUR OF THE CRASHES.THE NOTED INJURY OCCURRED WHEN A ROLLAWAY VEHICLE THAT HAD BEEN INADVERTENTLY PARKED IN NEUTRAL STRUCK THE EXITING OPERATOR.THE WARRANTY CLAIM COUNT SHOWN FOR OTHER REPRESENTS INCIDENTS WHERE HON
... DA'S ANALYSIS OF CLAIM DETAIL INDICATES THE INTERLOCK SYSTEM MALFUNCTIONED.THE INTERLOCK SYSTEM UTILIZES A LEVER TO BLOCK IGNITION KEY REMOVAL WHEN THE TRANSMISSION IS NOT IN PARK.HONDA HAS IDENTIFIED A WEAR CONDITION OF THE INTERLOCK LEVER THAT CAN CAUSE THE SYSTEM TO MALFUNCTION; WHEN WEAR OCCURS THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE SHIFTER IS IN A NON-PARK POSITION.HONDA DOCUMENTS INDICATE THAT A MANUFACTURING PROCESS MAY BE THE CAUSE OF INTERLOCK LEVER WEAR, AND THAT THIS PROCESS WAS REVISED IN JANUARY OF 2001.AN ENGINEERING ANALYSIS WILL BE OPENED TO FURTHER INVESTIGATE THIS CONCERN AND ITS SCOPE.Read more
PE, Closed
, Model Year: 1998
SEAT FRAME BRACKET FAILURE
THIS PE WAS OPENED BASED ON 10 CONSUMER COMPLAINTS IN THE ODI DATABASE ALLEGING THAT THE POWER ASSISTED SEATS WERE FAILING IN CERTAIN 1998-2002 HONDA ACCORD VEHICLES.FAILURES ARE CONCENTRATED IN THE 1998-99 MODEL YEAR VEHICLES.THE BRACKET THAT ATTACHES THE SEAT BOTTOM TO THE SEAT BASE IS FRACTURING
... DUE TO: 1-THE WELD CONDITION OF BRACKET, 2-THE DRIVERS WEIGHT, AND 3-THE IMPACT ON THE SEAT WHEN THE DRIVER ENTERS THE VEHICLE AND SITS DOWN.OVER TIME THE BRACKET THAT ATTACHES THE SEAT MAY FAIL AT THE LEFT FRONT CORNER OF THE SEAT BOTTOM.THE OTHER 3 POINTS OF ATTACHMENT OF THE SEAT BOTTOM TO THE SEAT BASE STAY ATTACHED AND THE SEAT MOVEMENT IS LIMITED.THE ATTACHMENT OF THE SEAT BOTTOM TO THE SEAT BACK DOES NOT FAIL.THE CONDITION IS MOST APPARENT DURING RAPID ACCELERATION CAUSING THE SEAT TO TILT REARWARD.ALTHOUGH A FEW COMPLAINTS REPORT CONCERN OVER LOSS OF VEHICLE CONTROL, NO LOSS OF CONTROL INCIDENTS, CRASHES OR INJURIES ARE REPORTED.IN RESPONSE TO CUSTOMER COMPLAINTS, HONDA WILL PROVIDE OWNERS OF 1998 AND SOME 1999 ACCORDS A NO-COST REINFORCEMENT FOR THE SEAT AT THE LEFT FRONT CORNER.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
DP, Closed
, Model Year: 1995
ABS
SQ, Open
HEADLAMP WIRING
HONDA HAS APPARENTLY ISSUED A REPAIR KIT FOR HEADLAMP WIRING FOR THE HONDA ACCORD WHICH DOES NOT INCLUDE A SET OF INSTRUCTIONS FOR HOW THE WORK IS TO BE COMPLETED.THE PRODUCT NUMBER FOR THIS REPAIR KIT IS 06200-SEO-306 WITH COMPONENT PART NUMBERS 32119-SEO-3050 0060-1 AND 32109-SEO-3050 006002.THE A
... GENCY HAS RECEIVED EIGHT RECALL RELATED CONSUMER COMPLAINTS RELATED TO HEADLAMP ELECTRICAL PROBLEMS IN 1986 AND 1987 ACCORDS.THIS INVESTIGATION WAS OPEN TO DETERMINE THE REASONS WHY HONDA ISSUED THIS REPAIR KIT WITHOUT INCLUDING INSTRUCTIONS.THIS INVESTIGATION WILL ALSO EXAMINE THE FREQUENCY WITH WHICH HONDA HAS ISSUED OTHER REPAIR KITS WITHOUT INCLUSION OF INSTRUCTION.CLOSING NOTE: ALL INFORMATION AVAILABLE FROM THIS INVESTIGATION INDICATES THAT HONDA'S PRACTICE OF ISSUING REPAIR KITS WITHOUT INSTRUCTIONS IS REASONABLE SINCE INSTALLATION INSTRUCTIONS ARE REPORTEDLY AVAILABLE FROM DEALERS.Read more
PE, Closed
, Model Year: 1995
OVERSENSITIVE AIR BAG DEPLOYMENT
There is no summary currently available
PE, Closed
, Model Year: 1990
STALLING
There is no summary currently available
EA, Closed
, Model Year: 1990
TRUNK LID FAILURE
There is no summary currently available
EA, Closed
, Model Year: 1990
DOOR LOCK ACTUATOR FAILURE
There is no summary currently available
PE, Closed
, Model Year: 1990
TRUNK LID FAILURE
There is no summary currently available
PE, Closed
, Model Year: 1990
DOOR LOCK ACTUATOR FAILURE
There is no summary currently available
DP, Closed
, Model Year: 1986
ACCORD SUDDEN ACCEL-SEE DP87-026
ACCORD SUDDEN ACCEL-SEE DP87-026
DP, Closed
, Model Year: 1984
SUDDEN ACCELERATION
SUDDEN ACCELERATION
DP, Closed
, Model Year: 1984
HONDA HIGH ENGINE SPEED
HONDA HIGH ENGINE SPEED
PE, Closed
, Model Year: 1984
SUDDEN ACCELERATION
SUMMARY OF INFORMATION FROM MANUFACTURER:INFORMATION FROM HONDA RELEVANTTO THIS PE WAS PROVIDED BY LETTER DATED 8 SEPTEMBER AND A PRESENTATION TONHTSA ON 2 OCTOBER.HONDA HAS ISSUED NO TECHNICAL SERVICE BULLETINS OROTHER NOTIFICATIONS TO DEALERS RELATING TO FUEL FLOW AND DELIVERY, THROTTLECONTROL, OR
... ENGINE MALFUNCTIONS THAT MAY RESULT IN UNINTENDED SUDDENACCELERATION.THE AFFECTED VEHICLES ARE EQUIPPED WITH A CARBURETOR DESIGNWHICH, ACCORDING TO HONDA'S EVALUATION, WILL NOT PERMIT ENGINE RPM TOEXCEED A FAST IDLE CONDITION OF 2000 RPM WITHOUT DRIVER ACTUATION OF THETHROTTLE. TEST DATA WERE PROVIDED TO SHOW THAT AN ENGINE SPEED OF 2000 RPMWITH THE TRANSMISSION IN THE PARK POSITION WOULD, WHEN SHIFTED INTODRIVE, YIELD A VEHICLE SPEED OF 8 MPH AFTER APPROXIMATELY 10 SECONDS.OTHER TEST DATA WERE PROVIDED TO SUPPORT HONDA'S POSITION THAT FAILEDENGINE MOUNTS WOULD NOT CONTRIBUTE TO SUDDEN VEHICLE ACCELERATION ASALLEGED IN THIS PE.ANALYSIS:THE FOLLOWING ARE CONSIDERED SIGNIFICANT OBSERVATIONS AND/ORANALYTICAL ASSESSMENTS OF THE FACTS IN THIS PE FILE: OTHE ALLEGED INCIDENTS ARE SIMILAR TO THOSE FROM OTHER PE/EA FILESIN THAT THEY TEND TO EMPHASIZE OCCURRENCE OF THE PHENOMENON WHENTHE TRANSMISSION IS SHIFTED FROM PARK INTO ANOTHER GEAR. OA HIGH PERCENTAGE OF THE REPORTED OCCURRENCES ALSO INVOLVEACCIDENTS,BUT THE RELATIVELY LOW PERCENTAGE OF INJURY ACCIDENTSSUGGESTS THAT MOST ARE LOW SPEED COLLISIONS. OHONDA HAS NOT IDENTIFIED, AND ODI'S ANALYSES HAVE NOT DISCOVERED,A TREND OF MECHANICAL OR ELECTRICAL COMPONENT FAILURE WITH ACAUSAL RELATIONSHIP TO THE ALLEGED OCCURRENCES.IN ADDITION TO THE ABOVE, ANALYSIS OF THE RATES OF ALLEGED INCIDENTS,ACCIDENTS, AND INJURY ACCIDENTS WITH RESPECT TO THE TOTAL VEHICLEPOPULATION OF 746,000, SHOWS THAT THE HONDA ACCORD COMPARES FAVORABLYTO OTHER VEHICLES REPORTED TO HAVE EXPERIENCED SIMILAR OCCURRENCES.THIS ANALYSIS, TOGETHER WITH OTHER INFORMATION ACQUIRED, SHOWS THAT NODEFECT TREND EXISTS TO JUSTIFY CONTINUATION OF INVESTIGATIVE ACTIVITY.PROPOSED ACTION:CLOSE THIS PRELIMINARY EVALUATION.===Read more
DP, Closed
, Model Year: 1979
SEAT BELT RETRACTORS
SEAT BELT RETRACTORS