Complaint Statistics
817 total complaints
58 crashes 14 fires 46 injuries
Top Reported Components
| Component | Complaints |
| ELECTRICAL SYSTEM | 200 |
| ENGINE | 116 |
| UNKNOWN OR OTHER | 101 |
| STEERING | 60 |
| POWER TRAIN | 48 |
| FUEL/PROPULSION SYSTEM | 38 |
| SERVICE BRAKES | 33 |
| VEHICLE SPEED CONTROL | 26 |
| AIR BAGS | 21 |
| STRUCTURE:BODY | 19 |
Incident date: Jun 1, 2026
The abs module failed. It is designed to fail as the wires are super thin. Repair quote was $4,000. The part, I’m sure, is then sent out and fixed cheaply then resold for a premium.
Incident date: Jul 7, 2026
Door latch mechanism failed. The door doesnt stay closed, it will fly open if youre not holding onto it. Causes the dash to light up with door ajar and the locks trigger everytime it registers its open and you're moving.
Incident date: Jun 17, 2026
The contact owns a 2015 Honda Accord. The contact stated that while driving at an undisclosed speed, the ABS warning light and the traction control warning lights were illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with ABS module and ABS solenoid valve failure
... s. The contact was informed that the ABS control module needed to be replaced or rebuilt. The vehicle was in the process of being repaired. The contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure. The failure mileage was approximately 91,350.Read more
Incident date: Jan 27, 2026
The contact owns a 2018 Porsche Macan. The contact stated that while the contact's wife was driving at an undisclosed speed, the contact's wife noticed an unusual odor in the interior and the exterior of the vehicle. In addition, the contact inspected the vehicle and noticed a fuel leak on the groun
... d underneath the vehicle. The contact stated that the failure was persistent. The contact stated that the vehicle was a fire hazard and unsafe to drive. The dealer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 20V077000 (Fuel System, Gasoline) however the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 44,920.Read more
Incident date: May 29, 2026
Complaint: I am writing to report a transmission defect in my 2018 Toyota Highlander AWD (UA80 8-speed automatic transmission). Prior to the check engine light illuminating, I noticed a burning smell coming from the vehicle. Subsequently, the following fault codes were retrieved: •P0741 – Torque
... Converter Clutch Circuit Performance/Stuck Off •P2714 – Pressure Control Solenoid “D” Performance/Stuck Off •P2757 – Torque Converter Clutch Pressure Control Solenoid Circuit Performance/Stuck Off These symptoms are consistent with the known defect described in Toyota’s Customer Support Program ZJC (POL19-04), which acknowledges a manufacturing defect involving an improperly bent washer tab inside the UA80 transmission. However, my VIN was not included in the covered vehicles under this program, despite experiencing identical symptoms. I am also aware that multiple class action lawsuits were filed in December 2025 against Toyota alleging the company knowingly concealed this defect from consumers for years. I am requesting NHTSA to investigate whether Toyota’s CSP ZJC coverage should be expanded to include additional affected VINs, and to consider issuing a mandatory recall for all vehicles equipped with the defective UA80 transmission.Read more
Incident date: May 29, 2026
An accident occurred in my vehicle on 05/29/2026. It resulted in both air bags deploying even though the passenger side that was involved in the collision and damaged. It was considered a total loss due to the frame and passenger side as well as both air bags deployments. The driver sustained major
... lacerations on his forearm and was bleeding profusely from his arm during the time of the accident. The vehicle did not have comprehensive insurance therefore had to be salvaged and sold to the junk yard.Read more
Crash
1 injured
Incident date: May 29, 2026
2017 Subaru Forester with heated seats. Recall WUM-98 / NHTSA Campaign 19V701000 was completed in 2020 by previous owner, replacing the ODS sensor mat harness. The same passenger airbag OFF condition has now returned. Dealer has diagnosed failure of the ODS sensor mat (seat bottom subassembly), quot
... ing $1,800 for repair. This is the same safety defect — same system, same symptom — that the recall was intended to fix. The vehicle has approximately 17,000 miles and has been garage-kept. Subaru of America (Case #260512-1901206) offered $1,000 goodwill toward the repair, acknowledging partial responsibility, but has not responded to further communications in over two weeks. I am filing this complaint to document that the WUM-98 remedy was incomplete and that this safety defect remains unresolved.Read more
Incident date: May 29, 2026
On or around March 20, 2026, my 2017 Kia Niro Hybrid experienced a complete failure of the high-voltage hybrid battery system, rendering the vehicle undriveable. The vehicle was towed to Kia of South Austin. As of the date of this complaint (74 days later), no diagnosis has been provided, no parts h
... ave been ordered with trackable confirmation, and no repair timeline has been given. Kia Techline corporate engineers are reportedly involved but have provided no resolution. A sudden high-voltage battery failure in a hybrid vehicle raises potential safety concerns I believe warrant NHTSA's attention, particularly given the extended inability to diagnose or repair the system.Read more
Incident date: Apr 3, 2026
On Thursday May 7th, while driving the 2017 Honda Pilot Elite it lost power and all the dash lights started to come on. Once we limped it to our home, and the code information was obtained, it revealed number 3-cylinder misfire. After replacing all the spark plugs, I started the car to make sure a
... ll the codes were cleared and heard a "knocking noise". After further investigation noted the following, I found the following information via a Google search, is there a recall for 2017 Honda Pilot knocking noise. Found that NHTSA is doing a major investigation on the 2017 Honda Pilot for a connecting rod and knocking noise. Honda did a recall in 2023 for the year model 2016, 2018-2019. This is the same engine that was in the recall for doing the same thing. NHTSA is currently investigating a potential recall of 1.4 million Honda and Acura vehicles, including 2017 Honda Pilots, over engine failures linked to connecting rod bearing defects that can cause knocking, stalling, or complete engine failure. credit Autoblog+2. Scope of the Investigation Models affected: 2016–2020 Honda Pilot, 2017–2019 Honda Ridgeline, 2018–2020 Honda Odyssey, 2018–2020 Acura TLX and MDX Honda-Tech+1. Engine type: Honda’s 3.5‑liter J35Y V6, which has been under scrutiny for rod bearing wear leading to catastrophic engine damage Honda-Tech+1. Failure symptoms: Knocking noises, sudden stalling, loss of power, and in some cases, fires or crashes Autoblog+2. Reports: Over 400 incidents of engine failure, with at least four involving crashes or fires; Honda has logged more than 2,500 warranty claims for the iss The oil had been changed at the correct intervals, no oil is leaking from the car, the timing chain and water pump were replaced at 100,000 miles with no issues. No metallic shavings are noted on the oil dip stick, and it has 50% oil life remaining as of 05-09-2026. I have it scheduled for a diagnostic service with Flow Honda in Winston Salem, NC tomorrow, May 12th at 0800.Read more
Incident date: Mar 19, 2026
2019 Honda Odyssey began having intermittent display, that progressed to constant display, of multiple warning messages regarding safety features related to multiocular/multipurpose camera unit. Vehicle is unable to perform LKAS, ACC, lane departure assist, autobraking, etc. Honda dealership states
... this is a well known issue related to a faulty camera that has to be replaced to utilize these safety features. Without replacement, the vehicle display is overtaken by a recurring onslaught of warning messages making instrument panel difficult to view. The specific part is listed as "2019 Honda Odyssey - Camera Assembly Monocular (Rewritable) - Honda (36160-THR-A11)" and the error code is U3000-49.Read more
Incident date: Apr 24, 2026
On February 6, 2025, while driving at highway speed, the lower radiator hose ruptured, causing complete coolant loss. The CVT transmission overheated, seized, and the engine was destroyed. Vehicle lost motive power at speed without warning. Repair estimate: $20,356.16. Vehicle declared total loss an
... d sold for salvage at $400. Nissan Technical Service Bulletin NTB14-002b acknowledges this identical failure chain in 2008-2012 Rogues and prescribes a supplemental cooler kit (cost under $85) as the fix. Nissan has not included this VIN in any recall despite the identical mechanism. Loss of power at highway speed constitutes a safety-related defect under 49 U.S.C. § 30118.Read more
Incident date: Nov 26, 2025
Driving safety concern. Important My new vehicle (Jeep Wrangler Rubicon X) 2026 abruptly shut down as I was driving and veering the steering wheel to the left. All the vehicle power was suddenly gone (electrical, engine, etc) without notice and the vehicle made an aggressive total stop immediatel
... y . The steering wheel was hard and the brakes blocked after it lose power and shut down. This has happened twice now. Fortunately I was driving at low speeds and there where no vehicles behind me. However I don’t want to drive the car anymore as this can lead to a serious accident. The first time this happened was two week ago. I took the vehicle to the dealership where I bought it and after 2 weeks of checking the vehicle they returned it to me saying that they couldn’t find anything. 5 days after I got the vehicle back from the dealership this happened again today. The problem persists and it’s a very concerning.Read more
Incident date: Feb 7, 2026
Brakes, emergency brake, brake switchs. Backup camera turns black while backing up. And yes it’s available for inspection. Car keeps braking and jerking in the other lane by itself. Emergency brake kept coming on by itself randomly. Also I almost hit someone when my back up camera went black. Yes
... the problem have been confirmed by a dealer or independent service center. Yes it have been inspected manufactures police and insurance representatives. Yes ever single light came on. Advanctrac light. Brake light, emergency break light, abs light and traction control light and tpms and airbags light.Read more
Crash
Incident date: Feb 2, 2026
On 4/17/2025, we purchased 4 BRIDGESTONE tires at Discount Tire Company. The front two tires are model 225 /40 R18 88Y SL BSW BM RF and the rear two tires are model 245 /35 R18 92Y XL BSW BM RF. On or before 10/21/2025, we noticed two bulges in the rear tire and had to have it replaced. Not sure of
... the cause. This was the second Bridgestone Potenza tire since April 2025 that had to be replaced.Read more
Incident date: Nov 7, 2025
Experienced sudden unintended acceleration causing my car to speed up, lose control, and crash into the vehicle in front of me.
Crash
Incident date: Nov 7, 2025
Experienced sudden unintended acceleration causing my car to speed up, lose control, and crash into the vehicle in front of me.
Crash
Incident date: Jan 9, 2026
Back up camera stopped working, no blown fuses and the system updates I can do on the car from the touch screen say everything is up to date. My car has no open/not repaired recall for this.
Incident date: Dec 23, 2025
While accelerating from low speeds and turning, the car exhibits a rotational clicking noise from one or both front drive shaft assemblies. Seems to be the identical issue noted in the 2024 Grand Highlander that was presumably fixed during later production lots (T-SB-0082-24). That issue was seeming
... ly solved with driveshaft replacement. The dealer said they “could not duplicate” the issue; however, it happens often while I am driving the vehicle and others have reported it to the same dealer as well. It seems to be an existing related safety issue that the dealer, and potentially the manufacturer, are ignoring until we get past the warranty.Read more
Incident date: Dec 23, 2025
Hello, The car has 55000 miles right now, It has shifting problem from 1st to 2nd and 2nd to 3rd gear. I dropped it at the Ford Dealership (Koons Ford Woodbridge, Woodbridge, VA 22193). The Dealership informed me that the vehicle is not covered Under and warranty or Customer Satisfaction Program. T
... he symptoms on my vehicle are same as of Bulletin 22N12, the manufacturing plant is also the same as mentioned in bulletin 22N12, but neither the dealership nor the Ford Customer Service is helping me out. The dealership told me to get the vehicle repaired first and wait if the vehicle ever falls in the warranty and I will be reimbursed. If am looking for help to resolve this matter. Thank youRead more
Incident date: Dec 8, 2025
The car's engine stuttered after pressing on gas pedal when engine is cold. When pressing on gas pedal from idle position at STOP sign, engine does not switch from 1st -> 2nd gear.
Incident date: Nov 24, 2025
On 12/3/2025, I moved my car in the driveway at 11:15am EST without any issue. At 6pm EST, myself and 2 young daughters got into the car to head out an hour away. As I went to drive away, I stepped on the brake and the car did not immediately stop…the brakes failed and came to a rolling stop. A
... t that moment all types of warning and lights lit up the dashboard. I placed the car in park exactly where it was in the driveway and left it. I also tried to select the Ebrake and it would not engage. I called the dealer first thing the next morning as that had been closed at the time it happened. I was told to bring it in and not to drive it so nobody in my car or else would be at risk. The car was towed at my expense to the dealer. When I got in touch with the dealer that afternoon to get a status. They advised the believe the BCM needed to be updated because it seem to not be communicating properly but wanted to keep it over night to retest it before they sent me home with it. Going to point out several things…thankfully I had not left my house, as I live on a mountain and should that have happened while descending it could have been catastrophic. No warning or anything that the brakes would fail! According to records it shows the did a recall update back in Feb 2025 regarding the BCM- however, how are we sure it truly was fixed or was defective. GM/Chevy needs to take accountability for this defect and safety hazard that could result in death. In reading forums, I am not the only one this has happened toRead more
Incident date: Nov 24, 2025
ABS stabilizer light on dash shows ABS malfunction.took it to certified mechanic to check the problem and was told the system had to be replaced at the cost of $4000.
Incident date: Nov 24, 2025
ABS stabilizer light on dash shows ABS malfunction.took it to certified mechanic to check the problem and was told the system had to be replaced at the cost of $4000.
Incident date: Oct 31, 2025
The front compartment “frunk” of the vehicle has no safety feature or emergency release latch. This is seriously concerning in case a child or kid gets inside and the trunk is closed for some reason, there would be no way for the person inside to get out by themselves. I contacted Tesla about
... this two weeks ago and they scheduled a visit which they, a technician later called on 11/12/25 to inform me they didn’t believe there was any requirement for the vehicle to have an emergency release feature inside the front Trunk. The service tech canceled my appointment request for a fix.Read more
Incident date: Oct 31, 2025
While driving home from purchasing my new tesla a under dash panel just to the left of the steering column detached an fell on top of the brake pedal. This made it impossible to apply the brakes. Fortunately because of regenerative braking i was able to stop the car and replace the panel. The panel
... is only held in place with 2 magnets. I find this extremely dangerous and could have easily caused a life ending accident.Read more
Incident date: Oct 1, 2025
My mechanic says it's the fuel filter and it has been discontinued. I am a single woman and I am now afraid to drive my car. l am stressed about breaking down or being killed. Please help me. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Oct 1, 2025
Made first report after car was at shop over 60 days case# 1168 5928 NHSA Motor and Screen Made report to GM Customer service 1-800-222-1020 case # 78472987 On 10-3-2025 Received 2024 Chevy Trax back from Ozark Chevrolet on about 9-21-2025 from motor being replaced on 9-22-25 check engine ligh
... t came on took to dealership they said it was a quart low on transmission oil from them replacing motor The next evening check engine light came back on car started ticking at 45 mph and reduced power notification came on pulled over checked for leaks was none proceeded another mile and car quit running called Ozark Chevrolet they said have it towed to them on 10-6-2025 Ozark Chevrolet called said it blowed another motor the same way the 1st motor blowed they said it would take 7-10 days for motor to be in Motor #1 blowed at 19,200 miles.. Motor #2 blowed with less than 200 miles on itRead more
Incident date: Oct 1, 2025
Made first report after car was at shop over 60 days case# 1168 5928 NHSA Motor and Screen Made report to GM Customer service 1-800-222-1020 case # 78472987 On 10-3-2025 Received 2024 Chevy Trax back from Ozark Chevrolet on about 9-21-2025 from motor being replaced on 9-22-25 check engine ligh
... t came on took to dealership they said it was a quart low on transmission oil from them replacing motor The next evening check engine light came back on car started ticking at 45 mph and reduced power notification came on pulled over checked for leaks was none proceeded another mile and car quit running called Ozark Chevrolet they said have it towed to them on 10-6-2025 Ozark Chevrolet called said it blowed another motor the same way the 1st motor blowed they said it would take 7-10 days for motor to be in Motor #1 blowed at 19,200 miles.. Motor #2 blowed with less than 200 miles on itRead more
Incident date: Jun 25, 2025
To whom ot may concern my 2019 dodge charger headlight went out on driver side after replacement light it still didn't work and replacement of box during the process of taking bub out bulb silver housing box was extremely hot…so hot it burned his hand and then he ask me to feel the light and also
... it was extremely hot after inspection of the car for hour in a half the hornest was melting I looked up the recall on those vehicle and seeing there was same recall of this issue on older models there is no way that hornest would burn unless it was extremely hot Every charger I see light is out also and I believe noone can find out the problem my mechanic told me hornest was so hot it burned out When I felt the light it burned me and thos is unsafe for this light to be that hot with no kind of fan or nothing When i say every car I see headlights are out I would like to discuss how to proceed from this issue If the issue is not the bulb then issue itz getting to hot and burning the hornestRead more
Incident date: Sep 8, 2025
Test DSC hydronic unit. Drive carefully! Take to your nearest dealer! Brake booster malfunction on recall but my vin number doesn’t show up on recall
Incident date: Sep 8, 2025
Sluggish acceleration, after I got an oil change a few weeks ago. No warning lights whatsoever, I’m thinking it’s the transmission , taking awhile to speed up especially on highway
Incident date: Sep 8, 2025
Sluggish acceleration, after I got an oil change a few weeks ago. No warning lights whatsoever, I’m thinking it’s the transmission , taking awhile to speed up especially on highway
Incident date: Jul 31, 2021
Transmission causes the car to jerk and shudder at speeds below 50 MPH. Lincoln dealer says it is the Torque Converter that is causing the issue. Issue could cause the car to stall or not start. There are no check engine lights lit at this time. This is a known issue by Ford/Lincoln with Technical S
... ervice Bulletins describing this issue. The initial incident happened in 2023 with the dealer telling me this was normal for the vehicle. It has become worse with increasing jerking and shuddering at higher speeds. My last trip to the dealer on 8/19/25 resulted in them telling me I need a new torque converter and now the car is out of warranty.Read more
Incident date: Jul 23, 2025
I was driving to work on a busy street, started accelerating and the car completely shut down on me. I had to come to a complete stop on the main road during morning rush hour. Was close enough to idle into a parking lot. All my dashboard lights started flashing with an "Engine Coolant Over Temperat
... ure" alert. No throttle response. Had to have the vehicle towed to the Ford dealership where they determine that the coolant was leaking into the engine. Replaced the EGR cooler ($2300). Drove off the lot and the vehicle was shuttering upon acceleration. A( A known issue with the Ford 2.0 ecoboost engines but yet there is no recall) after diagnosing, Ford came back and said I need to replace the torque convertor ($3100). This is a 2019 vehicle with 84,277 miles on it. These issues SHOULD NOT be happening. Ford has done nothing but issue TSB's on them.Read more
Incident date: Jul 23, 2025
I was driving to work on a busy street, started accelerating and the car completely shut down on me. I had to come to a complete stop on the main road during morning rush hour. Was close enough to idle into a parking lot. All my dashboard lights started flashing with an "Engine Coolant Over Temperat
... ure" alert. No throttle response. Had to have the vehicle towed to the Ford dealership where they determine that the coolant was leaking into the engine. Replaced the EGR cooler ($2300). Drove off the lot and the vehicle was shuttering upon acceleration. A( A known issue with the Ford 2.0 ecoboost engines but yet there is no recall) after diagnosing, Ford came back and said I need to replace the torque convertor ($3100). This is a 2019 vehicle with 84,277 miles on it. These issues SHOULD NOT be happening. Ford has done nothing but issue TSB's on them.Read more
Incident date: Aug 9, 2025
The contact owns a 2022 Hyundai Ioniq Hybrid. The contact stated that while operating the vehicle with the Smart Cruise Control activated, the EPB (Electronic Parking Brake) warning light activated. Additionally, while stopped, the EPB erroneously deactivated, causing the vehicle to drive forward, a
... nd the driver had to manually depress the brake pedal to stop the vehicle. The contact stated that the vehicle almost struck a pedestrian during the failure. The vehicle was taken back to the dealer who was unable to determine the cause of the failure. The contact stated that on another occasion, while driving at an undisclosed speed, the vehicle suddenly lost automotive power and was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The failure mileage was 40,000.Read more
Incident date: Jul 24, 2025
The rear hatch window shattered overnight while parked for no identifiable reason. There was no sign of a break-in or object that may have struck the window. Ring camera footage shows no one causing the damage.
Incident date: Jul 24, 2025
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
... The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: Jul 18, 2025
Def Head Sensor problem or something related to Def. warnings come up say my vehicle is low on def when it is completely full. After 2 warnings I brought it in to a Freightliner repair center for an over $500.00 diagnosis and found it to be intermittent and have no answers but to proceed possibly un
... til it could derate and go into limp mode (very slow crawl) while in the mountains on interstate highways causing unbelievable stress and safety issues. We've heard about this for years, why hasn't the gov't or EPA done anything to get the manufacturers to recall and remedy this? We should all be ashamed. We are an elderly retired couple who worked hard and save our money to travel our beautiful country and visit sickly siblings and have to deal with the idea we could be stranded for days, weeks or months. Do something now please!Read more
Incident date: Jun 13, 2025
While driving the car started to have the sensors for the adaptive cruise control, automatic emergency breaking, blind spot warning, forward collision warning, and rear cross traffic warning all came on. The rpm starting going crazy the car was shaking and struggling to start, the car was shifting w
... eird causing the acceleration to be poor. This all happened while driving if we were on a busy road we would’ve gotten hit the car randomly started breaking and slowing down, this is dangerously and could cause serious injury and damages to the vehicle and others around it. This is a problem a lot of people have been complaining about and need to be fixed it’s not okay or safe to be driving a car with these issues especially when there is no warning it just breaks and shuts down no matter where you are or how fast you may be going.Read more
Incident date: Jun 23, 2025
My car is on the latest update (3.6.4) and the rear back-up camera and related reversing safety systems still malfunction. The camera feed is choppy and stutters which is disorienting. Additionally, the camera will suddenly go from functional to a blank screen while relying on it to reverse. I belie
... ve this is due to Polestar's outdated processor included in the infotainment module. They've sent many software updates and none have worked. This puts pedestrians, other drivers and myself at risk when I am reversing. All components are said to be working properly by Polestar when they clearly don't. It's been this way since I purchased the vehicle in 2022.Read more
Incident date: Jun 17, 2025
While driving down highway the car suddenly will stop accelerating. Once this occurs the check engine light will turn on and shortly after the battery light will turn on. The car will not move and the AC will then stop working. The first time the car was brought to dealership (under warranty). They
... had to replace battery, fuel pump and fuel level indicator. They stated the fuel pump was broken as was the fuel level indicator. They were able to reproduce the problem prior to fixing it the first time. Less than a month after the car was repaired the exact same issue happened. This is a significant safety concern as I was driving on the highway with a [XXX] child in the back seat when the car stopped driving the second time. I was barely able to get over a lane and off the road before the car stopped driving. The AC then stopped working on a day where the feels like temperature was over 100. I had to lay wet cloths over my infant to prevent her from overheating while we waited for AAA and a family member to reach us. The inability to accelerate/sudden stopping of the car while driving on a highway with a speed limit of 70mph posed a significant safety risk to my life, my child’s life and potentially other cars if they weren’t able to stop. I had to wave frantically at the car in the lane next to me so that they wouldn’t hit me. No warning lights came on until after the issue (stopped accelerating) occurred. The dealership (Mazda) now has the car again and will be inspecting it. I have files from the first incident however they are in the car. Once I get my car back I can send over the reports of what they replaced/work completed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jun 17, 2025
The crotch buckle and it is available for inspection whenever is needed. The strap of the crotch belt in fraying and if the vehicle was in an accident the harness will fail and the baby will slide out of the car seat. We sent photos to the manufacturer and they said it is frayed but it “appears to
... be related to external environmental factors, and not any issue traceable to the design or manufacturing of the product”. At the end of the email they then added a courtesy coupon for 25% off for a replacement car seat.Read more
Incident date: Jun 24, 2025
While driving down the road I let off the accelerator to start applying brakes for a red light I was approaching, then the vehicle shut completely off and down shifted hard. After that it restarted a second later but had no power steering and no brakes. At this point I was approaching the red light
... with no brakes and power of my vehicle, the other traffic had a green light now and was crossing my lane of travel but I was luckily able to make it through the light in between vehicles without causing any harm to myself or others. After making it through the light I was rolling 10mph still helpless but seen a gas station on my right and rolled into their parking lot and drove towards a curb and used the curb to stop my vehicle. The vehicle had the following warning lights and messages: Lane Change Alert System Off, Brake system failure 62mph top speed, service traction control, service ESC, and trailer brakes disabled service required. I then got the vehicle towed to the dealership while still on and in the running position with all the codes still active. The dealer was able to scan the truck in and see the codes but told me they wouldn’t be able to get to it till the following week so they parked the vehicle and turned it off. When they got to my vehicle the following week they sent me a text and said I quote “Hey ****** its **** from Chevy, I do not have the best news lol he can not get it to act up and there are no current codes he has driven and nothing has happened, as of now there is nothing further he can do”. After receiving that text I called them to just be told they can’t get it to do it again and there is nothing they can do. But I told them I refuse to pick up this vehicle because it had a critical safety issue. This vehicle suffered a catastrophic failure, brakes and steering were lost in an intersection. If not diagnosed properly, this poses a threat to life.Read more
Incident date: Jun 12, 2025
I experienced hybrid battery module catching fire till was water thrown on it unknown raison after i planned to buy used battery from other junkyard truck and before replacing wanted to check everything okay i notice that there black mark caused by short circuit on the same place but everything was
... looking good from out till i unplugged the module wire for clean up i saw the burn so my conclusion was that there is issue with hybrid module that can cause fire and much more, i have pictures to show.Read more
Fire
Incident date: Jun 12, 2025
I have been having intermittent issues with a warning on dash says service safety retrain system vehicle will shut off on its own doesn't want to restart Vehicle was taken to dealership for a tsb as well as the shutoff issue they had the truck 28 days said they diagnosed the truck could not duplicat
... e my concerns I also explained the issue with display going out flickering brake lights etc, intermittent issue with btakes being hard then extremely soft, i even showed video that they can clearly hear me talking on they did not care. when I picked the truck up from dealership the mileage in was same as mileage out as noted on the paperwork and matches pictures I took They never drove the truck. On Wednesday June 4, 2025 while driving home I ended up running a stop sign and barely missing a car because truck shut off causing my brakes to not respond I was able to get it to stop just in time it was witnessed by a local law enforcement agency I showed the officer my truck would not start and pedal was unresponsive was told it had to be towed had a friend tow to my house. on Saturday June 14, 2025 while on my way to Northern Duchess Hospital the warning came on the display and vehicle shut off I was able to get it off the road could not start it had to call for someone to drive me to the hospital upon release at 5am I had to call my brother to pick me up we got truck to start after 20 mins while driving it he informed me I had no brake lights turn signals or headlight the display was black no speedometer nothing had to call friend to tow again once at my house he started checking fuses found 4 melted fuses one was ECM the others were body control module and something else this truck has 7300 miles on it the problems are getting worse last time at dealership service manager stated he wasn't wasting more than 20 minutes on diagnosing anything. Other issues are windows going down on there own climate controls coming on by itself and air coming in by top of windshieldRead more
Incident date: Jun 12, 2025
Multiple incidents of the vehicle displaying a Service Hybrid System that appears for several seconds and then disappears. Today this occured, the engine abruptly switched to gas mode from hybrid with a sudden lurch, then returned to hybrid mode and the light disappeared . Vehicle has been to dealer
... ship twice for the service hybrid System light and no code is stored and they could not diagnose any further.Read more
Incident date: May 14, 2025
The contact owns a 2020 Ford Escape. The contact stated that the vehicle failed to start immediately and required several attempts before starting. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal. The
... contact stated that the vehicle returned to normal functionality; however, the vehicle drove rough. The check engine warning light and the maintenance warning light was illuminated. The vehicle was taken to an independent mechanic, where the contact was informed that the fuel injectors and high-pressure fuel pump had failed. The contact stated that the fuel injectors were replaced. The vehicle was pending a diagnostic test by the dealer. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 25V165000 (FUEL SYSTEM, GASOLINE). The failure mileage was approximately 41,000.Read more
Incident date: May 14, 2025
My vehicle has the check engine light on due to problems in the fuel tank emissions system. I have taken the vehicle to the dealer on more than 7 occasions and they have not provided a solution. The vehicle is expelling gases through the fuel tank cap and has an excessively bad smell of gasoline.
Incident date: May 29, 2025
2022 Honda CR-V: When driving, especially highway speed, the steering sticks on slight turns. At first, this was very subtle, but now is more prominent and just recently, I can hear a clicking sound. Afraid that I am going to overcorrect on a highway. There are no warning lights. I do feel it is a s
... afety issue. The dealer where I purchased has made an appointment and I can drop it off, but the first available date for them to look at it is 2 weeks. Because it is not safe to drive, I will have to get a rental which will cost me $900. The dealership is familiar with this issue but confirmed it is not a recall. However, I am under 36K miles.Read more
Showing 50 of 817 complaints.
Technical Service Bulletins, 2015 HONDA ACCORD
216 manufacturer communications from 99 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 060000 ENGINE (PWS) | 23 |
| 110000 ELECTRICAL SYSTEM | 20 |
| 020000 SUSPENSION | 16 |
| 021000 SUSPENSION:FRONT | 13 |
| 160000 STRUCTURE | 10 |
| 118000 ELECTRICAL SYSTEM:SOFTWARE | 10 |
| 350000 EQUIPMENT | 10 |
| 103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER | 7 |
220000 SEATS
Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward. The flex cable in the seat adjustment mechanism is not correctly lubricated.
220000 SEATS
Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward. The flex cable in the seat adjustment mechanism is not correctly lubricated.
220000 SEATS
Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward. The flex cable in the seat adjustment mechanism is not correctly lubricated.
220000 SEATS
Service Bulletin - There is a loud buzzing or whining when adjusting the driver's or front passenger's seat forward and backward. The flex cable in the seat adjustment mechanism is not correctly lubricated.
130000 VISIBILITY
Dealer Message - On August 29, 2019, American Honda launched five revised and one new Warranty Extension paint bulletins. Please review the following summary of requirements within these bulletins and share with the appropriate staff to ens
160000 STRUCTURE
Dealer Message - On August 29, 2019, American Honda launched five revised and one new Warranty Extension paint bulletins. Please review the following summary of requirements within these bulletins and share with the appropriate staff to ens
060000 ENGINE AND ENGINE COOLING
Service Bulletin - When cold-starting the engine and shifting to Reverse, the engine stalls in the first 10 to 14 seconds. There is too much oil clearance between the input and stator shafts, which allows ATF to drain out of the torque conv
100000 POWER TRAIN
Service Bulletin - When cold-starting the engine and shifting to Reverse, the engine stalls in the first 10 to 14 seconds. There is too much oil clearance between the input and stator shafts, which allows ATF to drain out of the torque conv
130000 VISIBILITY
Owner Notification Letter - On some 2014-15 Accord, the exterior paint around the rear glass may peel off. To ensure your confidence in your vehicle, American Honda is extending the warranty on the vehicle's exterior paint to 7 years from t
160000 STRUCTURE
Owner Notification Letter - On some 2014-15 Accord, the exterior paint around the rear glass may peel off. To ensure your confidence in your vehicle, American Honda is extending the warranty on the vehicle's exterior paint to 7 years from t
160000 STRUCTURE
Service Bulletin - This warranty extension only applies to 2014-15 Accord vehicles painted B-588P Obsidian Blue Pearl or Fathom Blue Pearl. The exterior paint around the rear glass may peel off. American Honda is extending the warranty on t
160000 STRUCTURE
Service Bulletin - This warranty extension only applies to 2014-15 Accord vehicles painted B-588P Obsidian Blue Pearl or Fathom Blue Pearl. The exterior paint around the rear glass may peel off. American Honda is extending the warranty on t
160000 STRUCTURE
Dealer Message - Today, August 29, 2019, American Honda is announcing a warranty extension for certain 2014-15 Accord vehicles with Obsidian Blue Pearl paint to address client concerns with peeling paint around the rear glass. American Hond
010000 STEERING
ServiceNews Article - When removing and installing a cable reel, you need to keep both the cable reel and the steering angle sensor in position. If you don't , the VSA indicator may come on along with one or more VSA DTCs. And when you run
060000 ENGINE (PWS)
Service Bulletin - The engine will not start and sets DTC P2101 (electronic throttle control system [ETCS] malfunction).
060000 ENGINE (PWS)
Service Bulletin - There is a knocking or clicking from the engine during cold startup. The check valve in the cam chain tensioner is worn, allowing oil pressure to leak internally and the cam chain to lose tension after engine is turned of
160000 STRUCTURE
Service bulletin - There is a noticeable wind noise at ear level from either the driver?s or the front passenger?s window. The wind noise is caused by a gap between the run channel and the inner sash or the run channel and the sash trim.
160000 STRUCTURE
Service bulletin - There is a noticeable wind noise at ear level from either the driver's or the front passenger's window. The wind noise is caused by a gap between the run channel and the inner sash or the run channel and the sash trim.
160000 STRUCTURE
Service bulletin - There is a noticeable wind noise at ear level from either the driver's or the front passenger's window. The wind noise is caused by a gap between the run channel and the inner sash or the run channel and the sash trim.
350000 EQUIPMENT
Servicenews article - If the On Demand Multi-Use Display? (ODMD) isn't responding to touch or is freezing up, the reason could be there's debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen c
350000 EQUIPMENT
Servicenews article - If the On Demand Multi-Use Display? (ODMD) isn't responding to touch or is freezing up, the reason could be there's debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen c
356000 EQUIPMENT ADAPTIVE/MOBILITY
Servicenews article - If the On Demand Multi-Use Display? (ODMD) isn't responding to touch or is freezing up, the reason could be there's debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the screen c
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the to
100000 POWER TRAIN
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the to
110000 ELECTRICAL SYSTEM
Tech line summary article - We?re currently looking at an issue that when connected to Bluetooth? HandsFreeLink? using an iPhone with iOS 11, there?s no phonebook showing up on the On Demand Multi-Use Display? (ODMD). If the phonebook doesn
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Dealer message - Every Service Bulletin requires you to take an HDS snap shot and use the job aid or Tech2Tech to confirm the judder/shudder is coming from the torque converter.
110000 ELECTRICAL SYSTEM
Tech line summary article - If the On Demand Multi-Use Display? (ODMD) isn?t responding to touch or is freezing up, the reason could be there?s debris lodged in the gap between the touch screen and the bezel. Lodged debris contacting the sc
100000 POWER TRAIN
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the to
100000 POWER TRAIN
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the to
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Service bulletin - A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the to
110000 ELECTRICAL SYSTEM
Servicenews article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short ratt
060000 ENGINE (PWS)
Servicenews article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short ratt
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Servicenews article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short ratt
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Servicenews article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short ratt
060000 ENGINE (PWS)
Servicenews article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a short ratt
160000 STRUCTURE
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2015-2017 Accord Sedans with a customer complaint of one or both of the front door exterior handles not returning to the original position after usage. To fully
110000 ELECTRICAL SYSTEM
Techline summary article - We?re currently looking at an issue that when connected to Bluetooth? HandsFreeLink? using an iPhone with iOS 11, Pandora doesn?t work on the On Demand Multi-Use Display? (ODMD). We think this may be due to some c
110000 ELECTRICAL SYSTEM
Techline summary article - We?re currently looking at an issue that when connected to Bluetooth? HandsFreeLink? using an iPhone with iOS 11, there?s no phonebook showing up on the On Demand Multi-Use Display? (ODMD).
162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Dealer message - American Honda Motor Co., Inc. (AHM) is investigating certain 2015-2017 Accord Sedans with a customer complaint of one or both of the front door exterior handles not returning to the original position after usage. To fully
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Service bulletin - When adjusting the height or tilt, the driver?s side power seat does not move or moves just a small amount and clicks loudly when doing it. The vertical transmission assembly (VTA) unit has a stripped internal gear.
100000 POWER TRAIN
Service bulletin - The water pump seized or the drive belt shredded. The water pump bearing is out of specification.
060000 ENGINE (PWS)
Service bulletin - The water pump seized or the drive belt shredded. The water pump bearing is out of specification.
070000 FUEL SYSTEM, GASOLINE
Tech line summary article - Do you have a vehicle in your shop for any or all of these issues? ? The B5 (7.5 A) fuse in the under-dash fuse/relay box is blown. ? The engine cranks, but it won?t start. ? The engine starts, then it stops.
110000 ELECTRICAL SYSTEM
Tech line summary article - Do you have a vehicle in your shop for any or all of these issues? ? The B5 (7.5 A) fuse in the under-dash fuse/relay box is blown. ? The engine cranks, but it won?t start. ? The engine starts, then it stops.
130000 VISIBILITY
Tech line summary article - Do you have a vehicle in your shop for any or all of these issues? ? The B5 (7.5 A) fuse in the under-dash fuse/relay box is blown. ? The engine cranks, but it won?t start. ? The engine starts, then it stops.
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
Service bulletin - The starter grinds or spins at startup. The clearance between the starter motor gear and the torque converter ring gear is not optimal.
010000 STEERING
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering
011000 STEERING: STEERING WHEEL/HANDLE BAR
Service news article - To prevent damage during shipping, leather-wrapped steering wheels come with a protective plastic covering. The easiest way to remove it during PDI is to grab the covering with both hands near the top of the steering
060000 ENGINE (PWS)
Tech line summary article - Does the engine rattle at startup for about 1 to 3 seconds? What?s happening is the lock pin inside the VTC actuator isn?t holding the actuator properly. This lets the vane turn within the housing, causing a shor
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
SERVICE BULLETIN - THERE IS A FLAPPING OR FLUTTERING COMING FROM THE LEFT REAR OF THE VEHICLE WHEN THE VENT POSITION IS SET TO FLOOR/DEFROST, RECIRCULATION IS ON, AND THE BLOWER SPEED IS SET TO AT LEAST THREE BARS. THE NOISE IS COMING FROM
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
"SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60 MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE T
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
"SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60 MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE T
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
"SERVICE BULLETIN - THIS BULLETIN IS REPLACED BY 17-017, 2013?17 ACCORD: JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH ALL VEHICLES AFFECTED BY THIS BULLETIN WERE SUPERSEDED TO 17-017."
060000 ENGINE (PWS)
TECHLINE SUMMARY ARTICLE - DOES THE ENGINE RATTLE AT STARTUP FOR ABOUT 1 TO 3 SECONDS? WHAT?S HAPPENING IS THE LOCK PIN INSIDE THE VTC ACTUATOR ISN?T HOLDING THE ACTUATOR PROPERLY. THIS LETS THE VANE TURN WITHIN THE HOUSING, CAUSING A SHORT
060000 ENGINE AND ENGINE COOLING
Service bulletin - The MIL is on with DTC P2422 (EVAP canister vent shut valve stuck closed malfunction). Dirt may be clogging the EVAP canister vent tube.
132000 VISIBILITY:GLASS, SIDE/REAR
TECHLINE SUMMARY ARTICLE - DOES THE REAR WINDOW GLASS LOOK DISTORTED OR BLURRY, ESPECIALLY WHEN VIEWED THROUGH THE REARVIEW MIRROR? WE?RE CURRENTLY REVIEWING THIS ISSUE AND ARE LOOKING FOR A SOLUTION.
060000 ENGINE (PWS)
"TECHLINE SUMMARY ARTICLE - DO YOU HAVE A VEHICLE IN YOUR SHOP FOR ANY OR ALL OF THESE ISSUES? ? THE B5 (7.5 A) FUSE IN THE UNDER-DASH FUSE/RELAY BOX IS BLOWN. ? THE ENGINE CRANKS, BUT IT WON?T START. ? THE ENGINE STARTS, THEN IT STOPS.
135000 VISIBILITY:REARVIEW MIRRORS/DEVICES
"TECHLINE SUMMARY ARTICLE - DO YOU HAVE A VEHICLE IN YOUR SHOP FOR ANY OR ALL OF THESE ISSUES? ? THE B5 (7.5 A) FUSE IN THE UNDER-DASH FUSE/RELAY BOX IS BLOWN. ? THE ENGINE CRANKS, BUT IT WON?T START. ? THE ENGINE STARTS, THEN IT STOPS.
114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
"TECHLINE SUMMARY ARTICLE - DO YOU HAVE A VEHICLE IN YOUR SHOP FOR ANY OR ALL OF THESE ISSUES? ? THE B5 (7.5 A) FUSE IN THE UNDER-DASH FUSE/RELAY BOX IS BLOWN. ? THE ENGINE CRANKS, BUT IT WON?T START. ? THE ENGINE STARTS, THEN IT STOPS.
114000 ELECTRICAL SYSTEM:WIRING
"TECHLINE SUMMARY ARTICLE - DO YOU HAVE A VEHICLE IN YOUR SHOP FOR ANY OR ALL OF THESE ISSUES? ? THE B5 (7.5 A) FUSE IN THE UNDER-DASH FUSE/RELAY BOX IS BLOWN. ? THE ENGINE CRANKS, BUT IT WON?T START. ? THE ENGINE STARTS, THEN IT STOPS.
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
EMAIL REMINDER SENT TO OWNERS TO HAVE THE TRANMISSION SOFTWARE UPDATED BEFORE AN UNEXPECTED TRANMISSION PROBLEM OR POSSIBLE REPAIR TO THE VEHICLE OCCURS.
118000 ELECTRICAL SYSTEM:SOFTWARE
EMAIL REMINDER SENT TO OWNERS TO HAVE THE TRANMISSION SOFTWARE UPDATED BEFORE AN UNEXPECTED TRANMISSION PROBLEM OR POSSIBLE REPAIR TO THE VEHICLE OCCURS.
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
CUSTOMER EMAIL - WE UNDERSTAND YOUR BUSY LIFESTYLE AND HOW INCONVENIENT IT WOULD BE IF YOUR VEHICLE HAS AN UNEXPECTED TRANSMISSION PROBLEM THAT WOULD DISRUPT YOUR SCHEDULE. TO PREVENT THIS FROM HAPPENING, WE HIGHLY RECOMMEND THAT YOU FOLLOW
118000 ELECTRICAL SYSTEM:SOFTWARE
CUSTOMER EMAIL - WE UNDERSTAND YOUR BUSY LIFESTYLE AND HOW INCONVENIENT IT WOULD BE IF YOUR VEHICLE HAS AN UNEXPECTED TRANSMISSION PROBLEM THAT WOULD DISRUPT YOUR SCHEDULE. TO PREVENT THIS FROM HAPPENING, WE HIGHLY RECOMMEND THAT YOU FOLLOW
350000 EQUIPMENT
SERVICE BULLETIN - THE REAR TRAY RATTLES WITH THE AUDIO UNIT ON, ESPECIALLY WITH SIGNIFICANT BASS. REPLACE THE TORSION BAR CLIP, THEN ADD EPT SEALER, AND WOOL FELT TO THE REAR TRAY.
118000 ELECTRICAL SYSTEM:SOFTWARE
CUSTOMER LETTER - TRANSMISSION SOFTWARE STILL NEEDS AN UPDATE. UNDER CERTAIN DRIVING CONDITIONS, THIS SOFTWARE ISSUE CAUSES A PROBLEM, WHICH MAY ALLOW A TRANSMISSION BELT TO SLIP.
118000 ELECTRICAL SYSTEM:SOFTWARE
CUSTOMER LETTER - TRANSMISSION SOFTWARE STILL NEEDS AN UPDATE. UNDER CERTAIN DRIVING CONDITIONS, THIS SOFTWARE ISSUE CAUSES A PROBLEM, WHICH MAY ALLOW A TRANSMISSION BELT TO SLIP.
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CUSTOMER LETTER - OUR RECORDS INDICATE YOUR TRANSMISSION'S SOFTWARE STILL NEEDS AN UPDATE. TO PREVENT PERMANENT DAMAGE AND AVOID COSTLY REPAIRS, WE HIGHLY RECOMMEND HAVING YOUR VEHICLE UPDATED AS SOON AS POSSIBLE. HONDA WILL UPDATE THE SOFT
118000 ELECTRICAL SYSTEM:SOFTWARE
CUSTOMER LETTER - OUR RECORDS INDICATE YOUR TRANSMISSION'S SOFTWARE STILL NEEDS AN UPDATE. TO PREVENT PERMANENT DAMAGE AND AVOID COSTLY REPAIRS, WE HIGHLY RECOMMEND HAVING YOUR VEHICLE UPDATED AS SOON AS POSSIBLE. HONDA WILL UPDATE THE SOFT
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
CUSTOMER LETTER - OUR RECORDS INDICATE YOUR TRANSMISSION'S SOFTWARE STILL NEEDS AN UPDATE. TO PREVENT PERMANENT DAMAGE AND AVOID COSTLY REPAIRS, WE HIGHLY RECOMMEND HAVING YOUR VEHICLE UPDATED AS SOON AS POSSIBLE. HONDA WILL UPDATE THE SOFT
118000 ELECTRICAL SYSTEM:SOFTWARE
CUSTOMER LETTER - OUR RECORDS INDICATE YOUR TRANSMISSION'S SOFTWARE STILL NEEDS AN UPDATE. TO PREVENT PERMANENT DAMAGE AND AVOID COSTLY REPAIRS, WE HIGHLY RECOMMEND HAVING YOUR VEHICLE UPDATED AS SOON AS POSSIBLE. HONDA WILL UPDATE THE SOFT
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
SERVICE NEWS ARTICLE - SOMETHING TO KEEP IN MIND: AFTERMARKET RADAR DETECTORS MAY INTERFERE WITH THE GPS ANTENNA MOUNTED BEHIND THE INSTRUMENT PANEL. A COMMON ISSUE THAT?S BEEN REPORTED FROM THIS INTERFERENCE IS THE VEHICLE POSITION (VP) IC
060000 ENGINE (PWS)
TECHLINE SUMMARY ARTICLE - DOES THE ENGINE RATTLE AT STARTUP FOR ABOUT 1 TO 3 SECONDS? WHAT?S HAPPENING IS THE LOCK PIN INSIDE THE VTC ACTUATOR ISN?T HOLDING THE ACTUATOR PROPERLY. THIS LETS THE VANE TURN WITHIN THE HOUSING, CAUSING A SHORT
060000 ENGINE (PWS)
"TECHLINE SUMMARY ARTICLE - DO YOU HAVE A VEHICLE IN YOUR SHOP FOR ANY OR ALL OF THESE ISSUES? ? THE NO. 5 METER (10 A) FUSE IN THE UNDER-DASH FUSE/RELAY BOX IS BLOWN. ? THE ENGINE CRANKS, BUT IT WON?T START. ? THE ENGINE STARTS, THEN ST
110000 ELECTRICAL SYSTEM
"TECHLINE SUMMARY ARTICLE - DO YOU HAVE A VEHICLE IN YOUR SHOP FOR ANY OR ALL OF THESE ISSUES? ? THE NO. 5 METER (10 A) FUSE IN THE UNDER-DASH FUSE/RELAY BOX IS BLOWN. ? THE ENGINE CRANKS, BUT IT WON?T START. ? THE ENGINE STARTS, THEN ST
110000 ELECTRICAL SYSTEM
"TECHLINE SUMMARY ARTICLE - WE?RE AWARE THAT WHEN DRIVING REGULARLY ON DIRT ROADS IN VERY DRY AND DUSTY CONDITIONS, THERE CAN BE REPEATED OCCURRENCES OF THE MIL COMING ON WITH DTC P2422 (EVAP CANISTER VENT SHUT VALVE STUCK CLOSED MALFUNCTIO
030000 BRAKES (PWS)
DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2014-2015 ACCORDS WITH A CUSTOMER COMPLAINT OF FEELING VIBRATION IN THE STEERING WHEEL WHILE BRAKING. TO FULLY UNDERSTAND THE CAUSE OF THIS CONDITION, AHM WOULD LIKE TO COLLECT
060000 ENGINE (PWS)
"TECHLINE SUMMARY ARTICLE - DOES THE ENGINE RATTLE AT STARTUP FOR ABOUT 1 TO 3 SECONDS? WHAT?S HAPPENING IS THE LOCK PIN INSIDE THE VTC ACTUATOR ISN?T HOLDING THE ACTUATOR PROPERLY. THIS LETS THE VANE TURN WITHIN THE HOUSING, CAUSING A SHOR
358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
"TECHLINE SUMMARY ARTICLE - DOES THE REAR WINDOW GLASS LOOK DISTORTED OR BLURRY, ESPECIALLY WHEN VIEWED THROUGH THE REARVIEW MIRROR? WE?RE CURRENTLY REVIEWING THIS ISSUE AND ARE LOOKING FOR A SOLUTION. THIS ISSUE ALSO AFFECTS SERVICE PARTS
130000 VISIBILITY
"TECHLINE SUMMARY ARTICLE - DOES THE REAR WINDOW GLASS LOOK DISTORTED OR BLURRY, ESPECIALLY WHEN VIEWED THROUGH THE REARVIEW MIRROR? WE?RE CURRENTLY REVIEWING THIS ISSUE AND ARE LOOKING FOR A SOLUTION. THIS ISSUE ALSO AFFECTS SERVICE PARTS
358100 EQUIPMENT:EMERGENCY:ESCAPE/EGRESS/EXIT
SERVICE BULLETIN - THERE IS A NOTICEABLE WIND NOISE AT EAR LEVEL FROM EITHER THE DRIVER?S OR THE FRONT PASSENGER?S WINDOW. THE WIND NOISE IS CAUSED BY A GAP BETWEEN THE RUN CHANNEL AND INNER SASH.
110000 ELECTRICAL SYSTEM
SERVICE BULLETIN - AN INCORRECT LEARNING VALUE IN THE PCM MAY CAUSE A PRESSURE PROBLEM IN THE CVT UNDER CERTAIN DRIVING CONDITIONS, CAUSING A SURGE IN RPM BECAUSE THE CVT BELT SLIPS AT HIGHWAY SPEEDS AND EVENTUALLY SETTING DTC P1890 (CVT SP
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
SERVICE BULLETIN - AN INCORRECT LEARNING VALUE IN THE PCM MAY CAUSE A PRESSURE PROBLEM IN THE CVT UNDER CERTAIN DRIVING CONDITIONS, CAUSING A SURGE IN RPM BECAUSE THE CVT BELT SLIPS AT HIGHWAY SPEEDS AND EVENTUALLY SETTING DTC P1890 (CVT SP
118000 ELECTRICAL SYSTEM:SOFTWARE
CUSTOMER LETTER - UNDER CERTAIN DRIVING CONDITIONS, THE SOFTWARE IN THE PCM CAUSES A LOW PRESSURE PROBLEM IN THE CVT. THIS MAY ALLOW THE BELT IN THE CVT TO SLIP. IF THE BELT SLIPS, YOU MAY SEE A SURGE IN RPM WHEN DRIVING AT HIGHWAY SPEEDS.
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CUSTOMER LETTER - UNDER CERTAIN DRIVING CONDITIONS, THE SOFTWARE IN THE PCM CAUSES A LOW PRESSURE PROBLEM IN THE CVT. THIS MAY ALLOW THE BELT IN THE CVT TO SLIP. IF THE BELT SLIPS, YOU MAY SEE A SURGE IN RPM WHEN DRIVING AT HIGHWAY SPEEDS.
132000 VISIBILITY:GLASS, SIDE/REAR
SERVICE BULLETIN - THERE IS A NOTICEABLE WIND NOISE AT EAR LEVEL FROM EITHER THE DRIVER?S OR THE FRONT PASSENGER?S WINDOW CAUSED BY A GAP BETWEEN THE RUN CHANNEL AND INNER SASH.
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
2014-2016 Accord & CR-V Leak from Fuel Pump Connection American Honda (AHM) is investigating certain 2014-2016 Accords & CR-Vs with evidence of fuel leak from the fuel tank to the fuel pump connection. To fully understand the cause of th
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
SERVICE BULLETIN - AN INCORRECT LEARNING VALUE IN THE PCM MAY CAUSE A PRESSURE PROBLEM IN THE CVT UNDER CERTAIN DRIVING CONDITIONS, CAUSING A SURGE IN RPM BECAUSE THE CVT BELT SLIPS AT HIGHWAY SPEEDS, EVENTUALLY SETTING DTC P1890 (CVT SPEED
118000 ELECTRICAL SYSTEM:SOFTWARE
SERVICE BULLETIN - AN INCORRECT LEARNING VALUE IN THE PCM MAY CAUSE A PRESSURE PROBLEM IN THE CVT UNDER CERTAIN DRIVING CONDITIONS, CAUSING A SURGE IN RPM BECAUSE THE CVT BELT SLIPS AT HIGHWAY SPEEDS, EVENTUALLY SETTING DTC P1890 (CVT SPEED
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
SERVICE BULLETIN - A JUDDER FROM THE TORQUE CONVERTER LOCK-UP CLUTCH MAY BE FELT WHILE DRIVING BETWEEN 20 AND 60MPH. THE PROBLEM IS TYPICALLY DIAGNOSED AS A BAD TORQUE CONVERTER. AMERICAN HONDA INVESTIGATED THE JUDDER AND FOUND THAT THE TOR
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
DEALER MESSAGE - TODAY, AUGUST 3, 2016, AMERICAN HONDA MOTOR, CO., INC. IS ANNOUNCING A PRODUCT UPDATE FOR MODEL YEAR 2015-16 HONDA ACCORD AND CR-V VEHICLES TO ADDRESS INCORRECT CVT OPERATION AND DTC P1890. AN INCORRECT LEARNING VALUE IN TH
110000 ELECTRICAL SYSTEM
"TECHLINE SUMMARY ARTICLE - WE?RE AWARE THAT WHEN DRIVING REGULARLY ON DIRT ROADS IN VERY DRY AND DUSTY CONDITIONS, THERE CAN BE REPEATED OCCURRENCES OF THE MIL COMING ON WITH DTC P2422 (EVAP CANISTER VENT SHUT VALVE STUCK CLOSED MALFUNCTIO
020000 SUSPENSION
"DEALER MESSAGE - AMERICAN HONDA (AHM) IS INVESTIGATING CERTAIN 2015-2016 ACCORDS WITH A CUSTOMER COMPLAINT OF FRONT SUSPENSION NOISE. THE NOISE CAN BE DESCRIBED AS POPPING, SQUEAKING, CLUNKING, OR CREAKING. TO FULLY UNDERSTAND THE CAUSE OF
060000 ENGINE (PWS)
TECHLINE SUMMARY ARTICLE - DOES THE ENGINE RATTLE AT STARTUP FOR ABOUT 1 TO 3 SECONDS? WHAT?S HAPPENING IS THE LOCK PIN INSIDE THE VTC ACTUATOR ISN?T HOLDING THE ACTUATOR PROPERLY. THIS LETS THE VANE TURN WITHIN THE HOUSING, CAUSING A SHORT
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
SERVICENEWS ARTICLE - DURING CVT REPLACEMENT, MAKE SURE YOU FILL THE REPLACEMENT CVT TO THE PROPER FLUID LEVEL WITH HONDA GENUINE HCF-2. IF YOU DON?T, YOU COULD WIND UP WITH TRANSMISSION FAILURE AND A COMEBACK. A CVT WITH LOW FLUID WILL MAK
030000 BRAKES (PWS)
DEALER MESSAGE - HONDA IS COLLECTING A HEALTHY FRONT BRAKE ASSEMBLY FROM AFFECTED VEHICLES THAT MEET CERTAIN QUALIFICATIONS.
060000 ENGINE (PWS)
SERVICE NEWS ARTICLE - WHILE DRIVING UNDER STEADY CRUISE (BETWEEN 30 AND 65 MPH) OR LIGHT ACCELERATION, DOES THE ENGINE INTERMITTENTLY RATTLE OR RUNS ROUGH WITH THE MIL BLINKING? SINCE THESE DRIVING CONDITIONS ARE LIKELY TO ACTIVATE VCM OPE
020000 SUSPENSION
DEALER MESSAGE - AHM IS INVESTIGATING CERTAIN 2015-2016 ACCORDS WITH A CUSTOMER COMPLAINT OF FRONT SUSPENSION NOISE. PLEASE CONTACT AHM WITH INFORMATION IF AN ELIGIBLE VEHICLE IS FOUND.
020000 SUSPENSION
DEALER MESSAGE - AHM IS INVESTIGATING CERTAIN VEHICLES WITH A CUSTOMER COMPLAINT OF FRONT SUSPENSION NOISE, SUCH AS POPPING SQUEAKING, CLUNKING, OR CREAKING. PLEASE CONTACT AHM FOR INSPECTION PRIOR TO ATTEMPTING A REPAIR OF ANY KIND.
020000 SUSPENSION
DEALER MESSAGE - AHM IS INVESTIGATING CUSTOMER COMPLAINT OF FRONT SUSPENSION NOISE (POPPING, SQUEAKING, CLUNKING, OR CREAKING). PRIOR TO ATTEMPTING A REPAIR OF ANY KIND, PLEASE CONTACT AHM SO AN INSPECTION CAN BE SCHEDULED.
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NHTSA Safety Investigations, HONDA ACCORD
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA, Open
, Model Year: 2018
Inadvertent Automatic Emergency Braking
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda A
... ccord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,294 consumer complaints of inadvertent activation of CMBS in 2017-2022 Honda CR-V and 2018-2022 Honda Accord vehicles. A total of 31 complaints alleged a crash and 50 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 93 injury incidents and 47 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22-003 has been upgraded to an Engineering Analysis to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. The scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.Read more
RQ, Closed
, Model Year: 2023
Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire Plate
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2
... 023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat belt pretensioner assemblies that are missing the rivet will not properly restrain the occupant in the event of a collision, increasing the risk of injury.Subject defective seat belt assemblies are installed as original equipment for both the driver and front passenger positions for the HR-V, but only for the driver position for the Accord and Accord Hybrid. The recall remedy for 23V-782 instructs the technician to inspect both front seat belt pretensioner assemblies and, if necessary, replace them. The inspection procedure requires the technician to utilize a pull force gauge to determine whether the subject component is missing the subject rivet and requires replacement. Parts requiring replacement are determined by whether the pretensioner quick connector separates from the pretensioner assembly while the technician is pulling on the seat belt. If no separation occurs, then the part is determined to be not defective and not require replacement. There have been no reports alleging a failure of seat belt pretensioner assemblies after the inspect and replace remedy for recall 23V-782 was performed. Additionally, no comparable failures have been observed in field data for similar vehicles outside of the scope of the recall. As of the 4th quarter of 2024, the recall completion rate is at approximately 84% of the total recalled population. In view of the lack of failures after the remedy for recall 23V-782 was performed, and the lack of failures in similar vehicles outside of the scope of the recall, ODI is closing this Recall Query (RQ). The Agency reserves the right to take additional action if warranted by future circumstances.Read more
PE, Closed
, Model Year: 2018
Inadvertent Automatic Emergency Braking
On February 21, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE22003) to assess reports of inadvertent activation of the Collision Mitigation Braking System (CMBS), an automatic emergency braking (AEB) system, in model year 2017-2019 Honda CR-V and 2018-2019 Honda A
... ccord vehicles. The reports allege that activation of the AEB system occurs while driving with no apparent obstruction in the vehicle's forward path, resulting in sudden vehicle deceleration. Honda indicated that they were aware of a total of X,XXX reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and alleges that some customers possibly had an inadequate understanding of the CMBS and its limitations. However, many consumer complaints allege that Honda dealerships were unable to reproduce the condition or state that they were informed that this is considered normal CMBS operation. To date, ODI has received a total of 1,081 consumer complaints of inadvertent activation of CMBS in the subject vehicles. A total of 24 complaints alleged a crash and 42 alleged an injury. The Total column in the Failure Report Summary removes duplicate reports and shows the total number of reports with unique VINs from all Manufacturer, ODI, and EWR data sources. In some cases, there were multiple reports associated with a particular vehicle in which recurring failures were alleged. In total, there were X,XXX reports, 84 injury incidents and 40 crashes involving vehicles with unique VINs that may relate to the alleged defect. PE22003 has been upgraded to an Engineering Analysis (EA24002) to further assess the scope, frequency, and potential safety related consequences of the inadvertent AEB activations. Further the scope has been expanded to include assessment of model year 2020-2022 Honda CR-V and Accord vehicles. To review the ODI reports cited in the Opening Resume ODI Report Identification Number document, go to NHTSA.gov.Read more
EA, Closed
, Model Year: 2013
Loss of Direction Control
On May 6, 2021, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA21-001) to assess a sudden loss of steering control, in Model Year (MY) 2013-2015 Honda Accord vehicles. Consumers alleged while driving the steering wheel would pull to the left or the right independently. Stee
... ring pull may pose a risk of loss of directional control. Honda stated that they believed the inadvertent steering input was caused by a loose magnet located within the electronic power steering (EPS) system. Due to poor formulation of the adhesive, this magnet can become loose and move up to 2 degrees around the steering column. When the magnet moves, the torque sensor generates a signal that results in unwanted steering in either direction. Honda stated the steering force required to maintain directional control with a loose magnet is a maximum of 3-pound feet. The maximum force of the unwanted steering input can be overcome by the driver and is similar to driving on grooved pavement.The Vehicle Research Test Center (VRTC) sent over 4,000 questionnaires to 2013-2015 Honda Accord vehicle owners. Of the 637 responses, 58 consumers experienced unwanted steering. Consumers experiencing unwanted steering did not report difficulties maintaining directional control. There were no crashes or injuries reported to VRTC. Testing done by VRTC was not able to reproduce the allegations. Analysis of all relevant data indicates that the subject condition has a relatively low failure rate. The poor adhesive formulation was addressed by the supplier with three (3) counter measures in the manufacturing process.There has been a declining trend in consumer complaints to NHTSA which indicates possible exhaustion of parts prone to failure. In view of the low rate, declining complaint trend, the nature of failure, and resolution of the adhesive formulation, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers: 11538714, 11528538, 11528008, 11522953, 11496557, 11495837, 11494328, 11478680, 11477167, 11476758, 11476263, 11471198, 11470001, 11467026, 11466561, 11466016, 11465626, 11464143, 11463558, 11462759, 11461500, 11460777, 11460191, 11455540, 11454334, 11452198, 11448114, 11447666, 11444888, 11444823, 11444172, 11443324, 11443243, 11443105, 11441374, 11439520, 11438345, 11437261, 11436824, 11436350, 11435994, 11435079, 11434969, 11434545, 11434442, 11434381, 11433824, 11433745, 11433555, 11433368, 11433176, 11431206, 11430465, 11430253, 11430009, 11429253, 11428301, 11427449, 11426841, 11426340, 11425928, 11425261, 11425230, 11423611, 11423245, 11422445, 11422395, 11422351, 11422220, 11422138, 11422069, 11421683, 11421589, 11421540, 11420573, 11419338, 11419270, 11418147, 11418143, 11417768, 11417742, 11417570, 11417437, 11416804, 11416699, 11416401, 11416378, 11416375, 11416155, 11416117, 11416084, 11416051, 11416032, 11416028, 11416024, 11416000, 11415933, 11415915, 11414105, 11406220, 11398736 ,11387075, 11387049, 11375580, 11364698, 11361125, 11351660, 11349961, 11327909, 11327170, 11301957, 11289067, 11282525, 11277659, 11258017, 11256914, 11218752, 11208077, 11196050, 11194358, 11189901, 11165075, 11163481, 11154891Read more
DP, Closed
, Model Year: 2013
Loss of Direction Control
The Office of Defects Investigation (ODI) received a petition dated October 19, 2020 requesting an investigation of an alleged defect in the steering system in Model Year (MY) 2013 Honda Accord vehicles. The petitioner alleges that MY2013 Honda accord vehicles are experiencing a sudden loss of steer
... ing control as the vehicle veers from its intended path of travel. The petitioner further alleges that this deviation from the intended path of travel occurs without warning or driver input while operating the vehicle under normal driving conditions. The petition itself can be reviewed at NHTSA.gov under ODI Number 11349961.On November 23, 2020, ODI opened a Defect Petition (DP20-005) to evaluate whether to grant or deny the petition. ODI sent two Information Request (IR) letters to Honda requesting information on steering anomalies in MY2013 Honda Accord vehicles and later MY2014-2015 Honda Accord vehicles.ODI performed extensive analysis on the information obtained from Honda as well as information in NHTSA's database.Based on ODI's review of the applicable materials, including responses to the IR letters sent to Honda, Vehicle Owner Questionnaires (VOQ) and Early Warning Reporting data, NHTSA has decided to grant the petition. ODI has opened an Engineering Analysis (EA21-001) to assess the scope, frequency and potential safety related consequences of the alleged defect, a sudden loss of steering control.The ODI complaints cited above can be viewed at www.NHTSA.gov under the following ODI identification numbers:11414105, 11406220, 11398736, 11387462 ,11387075, 11387049, 11375580, 11364698 ,11361125, 11351660, 11349961, 11327909, 11327170, 11324181, 11306112, 11301957, 11289067, 11282525, 11278511, 11277659, 11258017, 11256914, 11218752, 11208077, 11196050, 11194358, 11189901, 11165075, 11163481, 11156378, 11154891, 11131050Read more
PE, Closed
, Model Year: 2008
SRS Control Module Failure
As discussed further below, and by letter dated January 22, 2016, Honda is recalling certain model year (MY) 2008 through 2010 Honda Accords to replace a defective air bag/SRS control module that can result in the Supplemental Restraint System (SRS) becoming fully inoperative (disabled).See NHTSA Sa
... fety Recall 16V056 at SaferCar.gov for further details.Honda's response to an agency Information Request letter indicated that the SRS module was manufactured by tier-one supplier Continental and contained a power supply ASIC manufactured by tier-two supplier Atmel. The original ASIC was susceptible to a moisture ingress issue due to inadequate ASIC passivation layer.Water ingress could result in moisture reaching the Titanium Nitride (TiN) layer in the ASIC causing corrosion and breakage of electrical circuits.The damaged ASIC then causes failures of the SRS module resulting in 1) incomplete boot-up when power is supplied to the module or 2) the inability of the module to establish either internal or external bus communications.In either case the air bag readiness indicator light on the instrument cluster is illuminated and all air bags and seat belt pretensioners are disabled.During the investigation, ODI obtained the SRS module from a complainant crash vehicle where the air bags did not deploy despite a significant frontal impact.An inspection of the module was performed at a Continental facility.The inspection confirmed that the module had the ASIC fault thus preventing the SRS module from completing the boot-up process.An attempt was made to recover stored EDR data from the module however none was present; this outcome is consistent with an Atmel ASIC failure.A second SRS module alleged to have the ASIC problem was inspected during the same visit.This second module was unable to communicate with the test equipment.The ASIC was replaced on this module and full function was restored to the module confirming the ASIC as the cause of the SRS module fault.According to Honda, tier-two Atmel implemented three different corrective actions in early 2008.Implementation of the corrective actions into module production by tier-one Continental, and into vehicle production by Honda resulted in three distinct vehicle populations.The first population consists of certain non-consecutively built MY 2008 to 2010 Accords with modules that did not contain any of the corrective actions.This population of 341,444 vehicles exhibited a significant level of module failure in service and is thus being recalled.The second population of 382,693 non-consecutively built MY 2008 to 2010 Accords contained two of the three corrective actions.This population exhibited a significantly lower level of SRS module failure, compared to the first population, but a marginally higher level compared to the third population.Honda is conducting a 15 year unlimited mileage extended warranty program for this second population.Under the program Honda will replace the SRS module free of charge for vehicles that experience an SRS module malfunction due to ASIC failure.Owners eligible for the extended warranty will be notified by Honda in writing.The third population consists of vehicles containing all three corrective actions, this population exhibits a normal level of SRS module failure.Based on the safety recall and extended warranty this investigation is closed.The VOQ reports cited above can be reviewed at SaferCar.gov under the following identification numbers: 10871612, 10869953, 10810554, 10788238, 10781994, 10778712, 10765025, 10761583, 10759019, 10758622, 10747850, 10735806, 10734761, 10733519, 10715339, 10703521, 10676517, 1065Read more
PE, Closed
, Model Year: 2013
Electric Power Steering Failure
The Office of Defects Investigation (ODI) opened PE14-033 to investigate 24 complaints alleging loss of power steering while driving in model year (MY) 2013 Honda Accord vehicles equipped with electric power steering (EPS).Analysis of service data for the original 24 complaints and 33 additional com
... plaints received after PE14-033 was opened found that 85 percent of the vehicles with diagnostic trouble codes available to identify the faulty component had a code indicating torque sensor failure (DTC 53).In its response to ODI's information request letter for PE14-033, Honda identified two manufacturing process conditions that may have affected the quality of some early production torque sensors.Analysis of warranty returns and manufacturing processes determined that a relatively small number of torque sensors were potentially affected by the conditions, which were corrected by the supplier (Bourns) relatively early in production.Analysis of warranty data indicates that both conditions were early-life failure concerns and most of the affected sensors have already failed, resulting in a cumulative failure rate of less than 0.2 percent.Of the 20 VOQ's that appear to be related to torque sensor failure, 6 reported failure dates in 2013, 12 in 2014, and just 2 to date in 2015.ODI's analysis identified 2 minor crashes with no injuries that may have been related to torque sensor failure in the subject vehicles.This investigation is closed because the low failure rate and a declining trend indicate that failures are rare.The closing of this preliminary evaluation does not constitute a determination that no defect exists or that power steering failures do not present an unreasonable risk to safety. The VOQ's referenced in this resume are:10515618, 10515696, 10537336, 10542360, 10545177, 10563724, 10588425, 10595068, 10605909, 10627926, 10629629, 10630852, 10644762, 10654768, 10661240, 10664234, 10667364, 10672452, 10676256, and 10695191Read more
AQ, Closed
, Model Year: 2001
Honda EWR Reporting
In a Consent Order executed on December 29, 2014, American Honda Motor Co. (Honda) admitted that it violated the Safety Act by failing to report certain death and injury incidents that were required to be reported to NHTSA under 49 C.F.R. ? 579.21(b), and by failing to report certain customer satisf
... action campaigns, special warranty extensions, and warranty claims that involved goodwill, third-party vehicle service contracts, or Honda-certified, pre-owned vehicles, as required by 49 C.F.R. ? 579.21(c).As part of the Consent Order, NHTSA assessed a total civil penalty of $70 million against Honda for its violations of the TREAD Act and associated regulations. Honda timely paid the civil penalty in full on January 20, 2015. Honda also agreed to develop written procedures for comprehensive early warning reporting in compliance with 49 C.F.R. Part 579, Subpart C; to train appropriate personnel on its early warning reporting requirements and written procedures; and to complete two third-party audits of its TREAD Act reporting.NHTSA opened this audit query (AQ) investigation in order to investigate the extent and scope of Honda's failure to report early warning information pursuant to the TREAD Act, as well as the reason(s) for such failures and the steps being taken by Honda to assure full compliance with TREAD reporting requirements.Based on the Consent Order, Honda's admissions that it violated the law, and the completion of its performance obligations, this audit query, AQ14-004, is closed. Closure of this AQ has no bearing on the terms of the Consent Order and does not represent a determination by the Agency as to Honda's performance under the Consent Order.Read more
EA, Closed
, Model Year: 2008
Inadvertent Side Air Bag Deployment
Honda is conducting a safety recall of approximately 303,900 model year 2008-2009 Honda Accord sedans to address inadvertent deployment of the side air bags (see NHTSA recall 15V-665 for more information).It should be noted that almost all of the recalled vehicles are the 2008 Accords (built from st
... art of model year 2008 production to June 25, 2008) as only about 500 early-built 2009 Accords (built from June 24 to June 30, 2008) are included in the recall.The Office of Defects Investigation (ODI) has identified 351 reported incidents of inadvertent side air bag deployments in the 2008 Accord sedans.This investigation found there is risk of serious injury to vehicle occupants or users who are positioned in the direct path of a deploying side curtain air bag.Based on the recall action taken by Honda, this Engineering Analysis is closed.Additional information on this closing resume and the investigation are in the EA14-004 public file available on-line at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers:10232206 10235294 10255323 10268158 10268191 10269514 10276755 10279446 10280675 10308292 10319979 10342520 10353536 10408925 10436506 10447151 10458732 10468196 10468200 10493407 10494971 10522291 10524389 10543092 10544473 10545258 10547591 10554073 10563629 10565311 10565423 10576518 10579241 10584501 10585442 10606937 10608973 10627302 10638541 10640968 10650861 10654858 10679518 10680063 10683967 10712981 10717410 10717777 10761860Read more
PE, Closed
, Model Year: 2008
Inadvertent Side Air Bag Deployment
ODI has identified 293 incidents of alleged inadvertent deployment of the side air bags in model year (MY) 2008 Honda Accord 4-door vehicles.This total represents all incidents reported to both ODI and Honda including those from Honda's warranty system (note: the total shown above eliminates all dup
... licative reports to ODI and Honda).This investigation has revealed that when the driver or front passenger door is shut, the driver-side or passenger-side side curtain air bag can deploy, and in some cases, the side seat-mounted torso air bag can deploy as well.Fourteen people allegedly suffered injuries caused by the deploying air bags.In June 2008, near the end of MY 2008 Accord 4-door production, Honda changed the crash parameter for door closing force, which is embedded in the electronic control unit's software code, in order to reduce the incidents of the inadvertent side air bag deployments.More specifically, the software design change was made on June 5, 2008 for the Accords built in the U.S. and on June 30, 2008 for those built in Japan.ODI found the number of the inadvertent deployment incidents declined significantly for the vehicles with the new crash parameter setting, i.e., the late-built MY 2008 vehicles and all MY 2009 vehicles.Honda reported the Accord 2-door model utilizes a different software/crash parameter than the subject 4-door model.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA14-004) to determine, among other things, the risk of air bag deployment injuries to vehicle users in vulnerable positions.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10232206, 10235294, 10255323, 10268158, 10268191, 10269514, 10276755, 10279446, 10280675, 10308292, 10319979, 10342520, 10353536, 10408925, 10436506, 10447151, 10458732, 10468196, 10468200, 10493407, 10494971, 10522291, 10524389, 10543092, 10544473, 10545258, 10547591, 10554073, 10563629, 10565311, 10565423, 10576518, 10579241, 10584501, 10585442, 10606937, 10608973.Read more
DP, Closed
, Model Year: 2005
Braking Performance
The Office of Defects Investigation (ODI) received a defect petition requesting that it open an investigation and recall MY 2005 Honda Accord Hybrid vehicles for a possible safety defect related to braking performance.The petitioner in a defect petition letter and in a complaint filed with ODI under
... Vehicle Owner Questionnaire (VOQ) 10329383 alleging ineffective braking performance of the Honda Accord Hybrid vehicle while driving over rumble strips along side of the highway and simultaneously attempting to the brake.The petitioner alleges this began a chain of events, where the vehicle accelerated uncontrollably, the passenger attempted to stop the vehicle by pulling the parking brake and eventually the vehicle crossing over into traffic flowing in the opposite direction.The result was a crash fatally injuring the passenger and severely injuring the petitioner and two occupants of another vehicle. During the defect petition review, ODI analyzed complaints involving similarly equipped Honda Accord Hybrid vehicles and first and second generation Honda Civic Hybrid vehicles, reviewed data provided to ODI by Honda in response to an information request letter and performed testing of braking performance of a 2005 Honda Accord Hybrid vehicle at NHTSA's Vehicle Research and Test Center in East Liberty, Ohio.Based on this review, ODI does not believe additional investigation is likely to result in a finding that a defect related to motor vehicle safety exists.Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will take further action if warranted by future circumstances.For more information, see the Federal Register notice in the DP10-004 file (www-odi.nhtsa.dot.gov/defects).Read more
EA, Closed
, Model Year: 2003
Ignition Shift Interlock
On August 4, 2010, American Honda Motor Co. (Honda) submitted a Defect Information Report (DIR) to NHTSA regarding a ignition interlock defect in approximately 384,220 model year (MY) 2003 Honda Accord and Civic and MY 2003 and 2004 Honda Element vehicles with automatic transmissions (Recall 10V-364
... ).In a September 22, 2010 supplemental DIR, Honda expanded the scope of the recall population based on manufacturing and complaint data.The total population for the complete recall is approximately 551,498 vehicles.The information listed in this closing report refers only to the subject vehicles, MY 2003 Accords with automatic transmissions.According to Honda's DIR, Under certain conditions the interlock lever of the ignition switch may unexpectedly deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated if the driver does not follow the typical shut-down procedure of shifting the gear selector to the Park position before rotating the ignition key to the off position. Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the Park position can allow the vehicle to roll away, increasing the risk of a crash.Honda's dealers will be instructed to inspect the ignition interlock switch and, if necessary, replace the original interlock pin and lever within the ignition switch and replace them with new, redesigned parts.This investigation is closed.Read more
RQ, Closed
, Model Year: 2002
IGNITION PARK-SHIFT INTERLOCK
ODI HAS RECEIVED 16 COMPLAINTS ALLEGING FAILURES OF THE IGNITION PARK-SHIFT INTERLOCK THAT ALLOWED THE IGNITION KEY TO BE REMOVED FROM THE IGNITION SWITCH WITHOUT THE TRANSMISSION BEING SHIFTED TO PARK IN MODEL YEAR (MY) 2002 AND 2003 HONDA ACCORD VEHICLES WITH AUTOMATIC TRANSMISSIONS.ELEVEN OF THE
... COMPLAINTS ALLEGE THAT THE FAILURE OF THE INTERLOCK RESULTED IN A ROLLAWAY CRASH.ONE OWNER ALLEGED THAT SHE WAS ALMOST INTO HER HOUSE WHEN SHE NOTICED THE CAR ROLLING OUT OF THE GARAGE AND DOWN THE DRIVEWAY AND THAT WHEN SHE TRIED TO STOP THE CAR IT ALMOST RAN OVER HER, BEFORE CRASHING INTO A CABLE BOX AT THE END OF THE DRIVEWAY.ANOTHER OWNER ALLEGED THAT THE VEHICLE ROLLED OUT OF THE DRIVEWAY AND STRUCK A TREE ACROSS THE STREET.THERE HAVE BEEN 28 COMPLAINTS MADE TO HONDA REGARDING IGNITION PARK-SHIFT INTERLOCK FAILURES IN THE SUBJECT VEHICLES, 10 OF WHICH ALLEGE ROLLAWAY CRASHES. IN OCTOBER 2003, AMERICAN HONDA MOTOR COMPANY INITIATED RECALL 03V-423 TO CORRECT AN IGNITION PARK-SHIFT INTERLOCK DEFECT IN CERTAIN MY 1999 HONDA ODYSSEY, MY 1997-99 ACURA CL, MY 1999 ACURA TL, AND MY 1998-99 HONDA ACCORD VEHICLES.IN JANUARY 2005, HONDA INITIATED ANOTHER RECALL TO ADDRESS DEFECTIVE IGNITION PARK-SHIFT INTERLOCKS (RECALL 05V-025), THIS TIME COVERING MY 1997-2001 HONDA PRELUDE, MY 1999-2000 ACURA TL, AND CERTAIN MY 1999-2002 HONDA ACCORD VEHICLES.NOT ALL MY 2002 HONDA ACCORDS WERE COVERED UNDER RECALL 05V-025.THE REMAINING MY 2002 AND ALL MY 2003 ACCORD VEHICLES ARE COVERED IN THE SCOPE OF THIS RECALL QUERY. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS(EA09-001) TO CONTINUE TO ASSESS THE SCOPE AND FREQUENCY OF THE ALLEGED DEFECT.Read more
PE, Closed
, Model Year: 2000
SRS READINESS INDICATOR ILLUMINATION
THE SUBJECT VEHICLES ARE DESIGNED WITH AN OCCUPANT POSITION DETECTION SYSTEM (OPDS) FOR THE PASSENGER SEAT TO SUPPRESS THE SIDE AIRBAG IN THE EVENT OF AN OUT-OF-POSITION OCCUPANT.ON SOME VEHICLES, THE OPDS UNIT AND SENSOR GRID MAY BE SUSCEPTIBLE TO HIGH MOISTURE CONTENT AND/OR TO SPORADIC ELECTRICAL
... INTERFERENCE THAT WOULD RESULT IN THE ILLUMINATION OF THE SRS READINESS INDICATOR.IN THIS CONDITION, OPDS SUPPRESSION WILL NOT FUNCTION, BUT THE SIDE AIRBAG WILL STILL DEPLOY IN THE EVENT OF A SIDE CRASH. HONDA ISSUED A TECHNICAL SERVICE BULLETIN IN APRIL 2004 TO ADDRESS THIS PROBLEM. HOWEVER, THE PROBLEM PERSISTS EVEN AFTER THE WARRANTY PERIOD EXPIRES.AS A RESULT, SOME OWNERS MAY NOT BE OBTAINING THE NECESSARY REMEDIAL SERVICE WORK.CONTINUED ILLUMINATION OF THE SRS INDICATOR CAN MASK THE DETECTION OF OTHER AIRBAG COMPONENT FAULTS IF THEY OCCUR. IN MARCH 2006, HONDA ISSUED A SERVICE BULLETIN (06-009) TO EXTEND THE WARRANTY ON SRS ILLUMINATION AND OPDS ISSUES TO 10 YEARS OR 150,000 MILES (WHICHEVER OCCURS FIRST).HONDA WILL SEND NOTIFICATION LETTERS TO OWNERS OF THE SUBJECT VEHICLES AND WILL PROVIDE A NO COST REPLACEMENT OF THE OPDS UNIT AS NEEDED.IN ADDITION, OTHER MY 1999-04 HONDA AND ACURA VEHICLES ARE ALSO COVERED BY THE BULLETIN.THIS ACTION TAKEN BY THE MANUFACTURER IS SUFFICIENT TO RESOLVE THE ISSUE RAISED BY THIS INVESTIGATION.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
DP, Closed
, Model Year: 1999
IGNITION-PARK INTERLOCK
THE OFFICE OF DEFECTS INVESTIGATION (ODI) PRODUCED AN INFORMATION REQUEST (IR) LETTER DATED OCTOBER 14, 2004 WHICH DEFINED THE SUBJECT VEHICLES AS MODEL YEAR 1999 - 2001 HONDA ACCORD VEHICLES WHICH WERE NOT WITHIN THE SCOPE OF PRIOR RECALL ACTION (03V423) HONDA CONDUCTED TO RESOLVE AN INTERLOCK DEFE
... CT.HONDA SUBMITTED RESPONSES ON NOVEMBER 29 AND DECEMBER 21, 2004.THE FAILURE REPORTS NOTED ABOVE HAVE BEEN DETERMINED FROM ODI'S ANALYSIS OF NHTSA'S COMPLAINT DATABASE AND AN INITIAL ANALYSIS OF THE MANUFACTURER'S IR RESPONSE DATA (FURTHER ANALYSIS REQUIRED).SOME OF THE HONDA REPORTS ARE DUPLICATIVE OF ODI.TAKING INTO ACCOUNT A SHORTER SERVICE LIFE, THE FAILURE INCIDENCE OF THE SUBJECT VEHICLES IS SIMILAR TO THAT DETERMINED WHEN ODI CONDUCTED PRELIMINARY EVALUATION (PE) 03-013, WHICH INVOLVED INTERLOCK FAILURES ON OLDER ACCORDS SUBSEQUENTLY RECALLED UNDER THE 03V423 ACTION.ACCORDINGLY, THE PETITON IS GRANTED AND ODI HAS OPENED PE05-002 TO FURTHER INVESTIGATE THE MATTER.Read more
PE, Closed
, Model Year: 2004
FRONTAL DRIVER AIR BAG
DURING TWO OF 13 NHTSA RESEARCH & DEVELOPMENT COMPATIBILITY CRASH TESTS, THE DRIVER-SIDE FRONTAL AIRBAG FAILED TO PROPERLY DEPLOY DUE TO A LARGE TEAR IN THE AIRBAG FABRIC.BOTH R&D TEST VEHICLES THAT CONTAINED A FAILED AIR BAG WERE 4-DOOR, 4-CYLINDER (L4) VEHICLES.SUBSEQUENT STATIC AND DYNAMIC TESTS
... CONDUCTED BY HONDA REVEALED THAT DURING SEVERE CRASH CONDITIONS, THE AIRBAG FABRIC CAN SNAG THE INSIDE SURFACE OF THE AIRBAG MODULE COVER AT THE EMBLEM ATTACHMENT POINTS.HONDA REPORTS THAT THE AIR BAG MODULE AND COVER DESIGN ARE UNIQUE TO THE 4-DOOR, 4-CYLINDER SUBJECT VEHICLES.ON NOVEMBER 17, 2004, HONDA NOTIFIED THE AGENCY THAT IT WOULD RECALL 228,932 MODEL YEAR (MY) 2004 AND 28,428 EARLY-MY 2005 ACCORD L4 SEDANS (UP THROUGH EARLY-OCTOBER, 2004).AS PART OF THE RECALL REMEDY, HONDA WILL INSTALL AN ADDITIONAL PIECE OF PROTECTIVE FABRIC/FLAP BETWEEN THE AIRBAG AND THE INSIDE AIRBAG MODULE COVER.SEE NHTSA RECALL 04V551 FOR DETAILS.IN ADDITION, THERE ARE APPROXIMATELY 250 EXPORTED ACCORD VEHICLES INCLUDED IN THIS RECALL. THE V-6 MODELS AND THE 2-DOOR, 4-CYLINDER MODELS ARE NOT INCLUDED BASED ON DIFFERENT AIR BAG AND AIR BAG MODULE COVER DESIGNS.THIS INVESTIGATION IS CLOSED.Read more
EA, Closed
, Model Year: 1998
IGNITION-PARK INTERLOCK
SIX OF THE ODI COMPLAINTS ARE DUPLICATIVE OF HONDA COMPLAINTS, AS WELL AS FOUR OF THE CRASHES.THE ONE INJURY OCCURRED WHEN A ROLLAWAY VEHICLE STRUCK THE EXITING OPERATOR WHO HAD INADVERTENTLY PARKED THE VEHICLE IN AN UNSECURED STATE (NOT IN PARK, BRAKE NOT ENGAGED).HONDA IDENTIFIED THE WARRANTY CLAI
... MS FROM COMPLAINT DESCRIPTIONS THAT CONTENDED THE INTERLOCK SYSTEM FAILED TO OPERATE PROPERLY.HONDA PRESENTED THE RESULTS OF THEIR INVESTIGATION INTO INTERLOCK SYSTEM FAILURES AT AN OCTOBER 16, 2003 MEETING WITH ODI IN WHICH HONDA IDENTIFIED A SUPPLIER AND AN ENGINEERING SPECIFICATION CHANGE FOR THE IGNITION CYLINDER BODY (CB), A SUBCOMPONENT OF THE IGNITION LOCK ASSEMBLY.RESULTS FROM HONDA?S ANALYSIS DEMONSTRATED A STRONG CORRELATION BETWEEN THE PRODUCTION DATE RANGE OF VEHICLES THAT EXPERIENCED HIGHER INTERLOCK WARRANTY CLAIM RATES AND THE IMPLEMENTATION DATES OF THE CHANGES.AN ENGINEERING SPECIFICATION FOR A SURFACE TREATMENT PROCESS FOR THE CB WAS ELIMINATED AT THE BEGINNING OF MY 1998.THE SUPPLIER OF THE CB WAS CHANGED IN FEBRUARY 1999.VEHICLES BUILT WITHIN THIS TIME PERIOD CONTAIN A CB WITH POOR SURFACE HARDNESS THAT CAN WEAR PREMATURELY.AS THE WEAR PROGRESSES, THE INTERLOCK SYSTEM BECOMES INCAPABLE OF PREVENTING KEY REMOVAL WHEN THE SHIFTER IS IN A NON-PARK POSITION.INTERLOCK FAILURE INCREASES THE RISK OF A VEHICLE ROLLAWAY AND SUBSEQUENT CRASH OR INJURY WHEN VEHICLES ARE PARKED UNSECURED.HONDA ACCORD VEHICLES SUBJECT TO THIS CHANGE INCLUDE MY 1998 AND MY 1999 THROUGH FEBRUARY 1999 PRODUCTION.VEHICLES PRODUCED AFTER THIS DATE ARE NOT AFFECTED BY THIS CONDITION AND THUS ARE NOT CONSIDERED AT RISK FOR FAILURE.ODI NOTES THAT 12 OF THE 13 VOQ REPORTS FALL WITHIN THIS PRODUCTION RANGE (THE 13TH DOES NOT HAVE A VIN AND CANNOT BE VERIFIED).THE ABOVE POPULATION REPRESENTS THE NUMBER OF THE ACCORD VEHICLES TO BE RECALLED.HONDA ALSO REPORTED THAT CERTAIN ODYSSEY AND ACURA CL AND TL MODELS WERE AFFECTED AND WOULD ALSO BE RECALLED.A TOTAL OF 570,120 VEHICLES WILL BE RECALLED.UNDER RECALL 03V-423, HONDA WILL INSPECT VEHICLES AND REPLACE COMPONENTS (INCLUDING THE CB) ON VEHICLES WITH EXCESSIVE WEAR.VEHICLES NOT SHOWING WEAR WILL HAVE A REDESIGNED PART INSTALLED WHICH PREVENTS WEAR.Read more
PE, Closed
, Model Year: 1998
IGNITION-PARK INTERLOCK SYSTEM
SIX OF THE ODI COMPLAINTS ARE DUPLICATIVE OF THE MANUFACTURER COMPLAINTS, AS WELL AS FOUR OF THE CRASHES.THE NOTED INJURY OCCURRED WHEN A ROLLAWAY VEHICLE THAT HAD BEEN INADVERTENTLY PARKED IN NEUTRAL STRUCK THE EXITING OPERATOR.THE WARRANTY CLAIM COUNT SHOWN FOR OTHER REPRESENTS INCIDENTS WHERE HON
... DA'S ANALYSIS OF CLAIM DETAIL INDICATES THE INTERLOCK SYSTEM MALFUNCTIONED.THE INTERLOCK SYSTEM UTILIZES A LEVER TO BLOCK IGNITION KEY REMOVAL WHEN THE TRANSMISSION IS NOT IN PARK.HONDA HAS IDENTIFIED A WEAR CONDITION OF THE INTERLOCK LEVER THAT CAN CAUSE THE SYSTEM TO MALFUNCTION; WHEN WEAR OCCURS THE KEY CAN BE REMOVED FROM THE IGNITION WHILE THE SHIFTER IS IN A NON-PARK POSITION.HONDA DOCUMENTS INDICATE THAT A MANUFACTURING PROCESS MAY BE THE CAUSE OF INTERLOCK LEVER WEAR, AND THAT THIS PROCESS WAS REVISED IN JANUARY OF 2001.AN ENGINEERING ANALYSIS WILL BE OPENED TO FURTHER INVESTIGATE THIS CONCERN AND ITS SCOPE.Read more
PE, Closed
, Model Year: 1998
SEAT FRAME BRACKET FAILURE
THIS PE WAS OPENED BASED ON 10 CONSUMER COMPLAINTS IN THE ODI DATABASE ALLEGING THAT THE POWER ASSISTED SEATS WERE FAILING IN CERTAIN 1998-2002 HONDA ACCORD VEHICLES.FAILURES ARE CONCENTRATED IN THE 1998-99 MODEL YEAR VEHICLES.THE BRACKET THAT ATTACHES THE SEAT BOTTOM TO THE SEAT BASE IS FRACTURING
... DUE TO: 1-THE WELD CONDITION OF BRACKET, 2-THE DRIVERS WEIGHT, AND 3-THE IMPACT ON THE SEAT WHEN THE DRIVER ENTERS THE VEHICLE AND SITS DOWN.OVER TIME THE BRACKET THAT ATTACHES THE SEAT MAY FAIL AT THE LEFT FRONT CORNER OF THE SEAT BOTTOM.THE OTHER 3 POINTS OF ATTACHMENT OF THE SEAT BOTTOM TO THE SEAT BASE STAY ATTACHED AND THE SEAT MOVEMENT IS LIMITED.THE ATTACHMENT OF THE SEAT BOTTOM TO THE SEAT BACK DOES NOT FAIL.THE CONDITION IS MOST APPARENT DURING RAPID ACCELERATION CAUSING THE SEAT TO TILT REARWARD.ALTHOUGH A FEW COMPLAINTS REPORT CONCERN OVER LOSS OF VEHICLE CONTROL, NO LOSS OF CONTROL INCIDENTS, CRASHES OR INJURIES ARE REPORTED.IN RESPONSE TO CUSTOMER COMPLAINTS, HONDA WILL PROVIDE OWNERS OF 1998 AND SOME 1999 ACCORDS A NO-COST REINFORCEMENT FOR THE SEAT AT THE LEFT FRONT CORNER.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.Read more
DP, Closed
, Model Year: 1995
ABS
SQ, Open
HEADLAMP WIRING
HONDA HAS APPARENTLY ISSUED A REPAIR KIT FOR HEADLAMP WIRING FOR THE HONDA ACCORD WHICH DOES NOT INCLUDE A SET OF INSTRUCTIONS FOR HOW THE WORK IS TO BE COMPLETED.THE PRODUCT NUMBER FOR THIS REPAIR KIT IS 06200-SEO-306 WITH COMPONENT PART NUMBERS 32119-SEO-3050 0060-1 AND 32109-SEO-3050 006002.THE A
... GENCY HAS RECEIVED EIGHT RECALL RELATED CONSUMER COMPLAINTS RELATED TO HEADLAMP ELECTRICAL PROBLEMS IN 1986 AND 1987 ACCORDS.THIS INVESTIGATION WAS OPEN TO DETERMINE THE REASONS WHY HONDA ISSUED THIS REPAIR KIT WITHOUT INCLUDING INSTRUCTIONS.THIS INVESTIGATION WILL ALSO EXAMINE THE FREQUENCY WITH WHICH HONDA HAS ISSUED OTHER REPAIR KITS WITHOUT INCLUSION OF INSTRUCTION.CLOSING NOTE: ALL INFORMATION AVAILABLE FROM THIS INVESTIGATION INDICATES THAT HONDA'S PRACTICE OF ISSUING REPAIR KITS WITHOUT INSTRUCTIONS IS REASONABLE SINCE INSTALLATION INSTRUCTIONS ARE REPORTEDLY AVAILABLE FROM DEALERS.Read more
PE, Closed
, Model Year: 1995
OVERSENSITIVE AIR BAG DEPLOYMENT
There is no summary currently available
PE, Closed
, Model Year: 1990
STALLING
There is no summary currently available
EA, Closed
, Model Year: 1990
TRUNK LID FAILURE
There is no summary currently available
EA, Closed
, Model Year: 1990
DOOR LOCK ACTUATOR FAILURE
There is no summary currently available
PE, Closed
, Model Year: 1990
TRUNK LID FAILURE
There is no summary currently available
PE, Closed
, Model Year: 1990
DOOR LOCK ACTUATOR FAILURE
There is no summary currently available
DP, Closed
, Model Year: 1986
ACCORD SUDDEN ACCEL-SEE DP87-026
ACCORD SUDDEN ACCEL-SEE DP87-026
DP, Closed
, Model Year: 1984
SUDDEN ACCELERATION
SUDDEN ACCELERATION
DP, Closed
, Model Year: 1984
HONDA HIGH ENGINE SPEED
HONDA HIGH ENGINE SPEED
PE, Closed
, Model Year: 1984
SUDDEN ACCELERATION
SUMMARY OF INFORMATION FROM MANUFACTURER:INFORMATION FROM HONDA RELEVANTTO THIS PE WAS PROVIDED BY LETTER DATED 8 SEPTEMBER AND A PRESENTATION TONHTSA ON 2 OCTOBER.HONDA HAS ISSUED NO TECHNICAL SERVICE BULLETINS OROTHER NOTIFICATIONS TO DEALERS RELATING TO FUEL FLOW AND DELIVERY, THROTTLECONTROL, OR
... ENGINE MALFUNCTIONS THAT MAY RESULT IN UNINTENDED SUDDENACCELERATION.THE AFFECTED VEHICLES ARE EQUIPPED WITH A CARBURETOR DESIGNWHICH, ACCORDING TO HONDA'S EVALUATION, WILL NOT PERMIT ENGINE RPM TOEXCEED A FAST IDLE CONDITION OF 2000 RPM WITHOUT DRIVER ACTUATION OF THETHROTTLE. TEST DATA WERE PROVIDED TO SHOW THAT AN ENGINE SPEED OF 2000 RPMWITH THE TRANSMISSION IN THE PARK POSITION WOULD, WHEN SHIFTED INTODRIVE, YIELD A VEHICLE SPEED OF 8 MPH AFTER APPROXIMATELY 10 SECONDS.OTHER TEST DATA WERE PROVIDED TO SUPPORT HONDA'S POSITION THAT FAILEDENGINE MOUNTS WOULD NOT CONTRIBUTE TO SUDDEN VEHICLE ACCELERATION ASALLEGED IN THIS PE.ANALYSIS:THE FOLLOWING ARE CONSIDERED SIGNIFICANT OBSERVATIONS AND/ORANALYTICAL ASSESSMENTS OF THE FACTS IN THIS PE FILE: OTHE ALLEGED INCIDENTS ARE SIMILAR TO THOSE FROM OTHER PE/EA FILESIN THAT THEY TEND TO EMPHASIZE OCCURRENCE OF THE PHENOMENON WHENTHE TRANSMISSION IS SHIFTED FROM PARK INTO ANOTHER GEAR. OA HIGH PERCENTAGE OF THE REPORTED OCCURRENCES ALSO INVOLVEACCIDENTS,BUT THE RELATIVELY LOW PERCENTAGE OF INJURY ACCIDENTSSUGGESTS THAT MOST ARE LOW SPEED COLLISIONS. OHONDA HAS NOT IDENTIFIED, AND ODI'S ANALYSES HAVE NOT DISCOVERED,A TREND OF MECHANICAL OR ELECTRICAL COMPONENT FAILURE WITH ACAUSAL RELATIONSHIP TO THE ALLEGED OCCURRENCES.IN ADDITION TO THE ABOVE, ANALYSIS OF THE RATES OF ALLEGED INCIDENTS,ACCIDENTS, AND INJURY ACCIDENTS WITH RESPECT TO THE TOTAL VEHICLEPOPULATION OF 746,000, SHOWS THAT THE HONDA ACCORD COMPARES FAVORABLYTO OTHER VEHICLES REPORTED TO HAVE EXPERIENCED SIMILAR OCCURRENCES.THIS ANALYSIS, TOGETHER WITH OTHER INFORMATION ACQUIRED, SHOWS THAT NODEFECT TREND EXISTS TO JUSTIFY CONTINUATION OF INVESTIGATIVE ACTIVITY.PROPOSED ACTION:CLOSE THIS PRELIMINARY EVALUATION.===Read more
DP, Closed
, Model Year: 1979
SEAT BELT RETRACTORS
SEAT BELT RETRACTORS