2020 GMC SIERRA 2500

9 recalls, 107 complaints - 1,699 TSBs

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY

Defect Description

General Motors, LLC is recalling certain 2020 Chevrolet Silverado 2500, 3500, GMC Sierra 2500, 3500, and 2020-2022 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles that may have been repaired incorrectly under recall 24V797. The transmission control valve may fail and cause the rear wheels to l... Read more

Consequence

Rear wheel lock up increases the risk of a crash.

Remedy

Dealers will inspect the vehicles and update the transmission control software, free of charge. Owner notification letters were mailed March 6, 2026. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252516560.... Read more

1,055 vehicles affected

Manufacturer: General Motors, LLC

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

Defect Description

General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and caus... Read more

Consequence

Rear wheel lock-up can increase the risk of a crash.

Remedy

Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 202... Read more

463,295 vehicles affected

Manufacturer: General Motors, LLC

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

Defect Description

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently ... Read more

Consequence

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

Remedy

Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer se... Read more

570,434 vehicles affected

Manufacturer: General Motors, LLC

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

Defect Description

General Motors, LLC. (GM) is recalling certain 2020-2021 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with a 17" spare tire (RPO ZHQ or ZXT) and either the 20" accessory road tire (RPO REM) or the 18" accessory road tire (RPO Q2V). Operating the spare tire with other 20" or 18" ti... Read more

Consequence

An ABS system that cannot control the rear wheels independently increases the risk of a crash.

Remedy

Dealers will provide the appropriate spare tire and apply a new spare tire information label, free of charge. Owner notification letters were mailed on October 18, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020; GMC customer service at 1-800-462-8782. GM's number for this r... Read more

86 vehicles affected

Manufacturer: General Motors, LLC

SEAT BELTS

Defect Description

General Motors, LLC (GM) is recalling certain 2019-2021 Chevrolet Silverado 1500 and GMC Sierra 1500, 2021 Chevrolet Suburban and Tahoe and GMC Yukon XL and 2020-2021 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The seat belt brackets may not be secured to the seat fram... Read more

Consequence

If a seat-belt bracket is not secured, the seat belt may not properly restrain an occupant in the front-row center seat position, increasing the risk of injury in a crash.

Remedy

GM will notify owners, and dealers will inspect left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary, free of charge. The recall began January 26, 2021. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer service... Read more

624,216 vehicles affected

Manufacturer: General Motors, LLC

AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR

Defect Description

General Motors, LLC. (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5 and XT6, Chevrolet Blazer, Silverado 1500, 2500 and 3500 and Traverse and GMC Acadia and Sierra 1500, 2500 and 3500 vehicles. The diffuser component of the Roof-Rail Air Bag (RRAB) inflator may not have been properly cr... Read more

Consequence

If the diffuser separates from the inflator during deployment, RRAB performance may be degraded, increasing the risk of injury in a crash.

Remedy

GM will notify owners, and dealers will replace the suspect RRAB modules, free of charge. The recall began September 3, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for ... Read more

769 vehicles affected

Manufacturer: General Motors LLC

STRUCTURE:BODY:HOOD

Defect Description

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles previously recalled under 20V-142. Some of the vehicles in 20V-324 were not part of Recall 20V-142 but received defect parts during another service (typically during collision r... Read more

Consequence

If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the hood assembly, free of charge. For hoods sold over the counter, dealers will contact customers with instructions for hood replacement. The recall began July 7, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer... Read more

272 vehicles affected

Manufacturer: General Motors LLC

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Defect Description

General Motors LLC (GM) is recalling certain 2020 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 vehicles. The hood-latch striker wires may not have been heat-treated properly, possibly causing them to fracture.

Consequence

If a striker wire fractures, the hood may open unexpectedly while driving, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the hood assembly, free of charge. The recall began April 13, 2020. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192284960.

1,909 vehicles affected

Manufacturer: General Motors LLC

SEAT BELTS:PRETENSIONER

Defect Description

General Motors LLC (GM) is recalling certain 2019-2020 Chevrolet Silverado 1500 and GMC Sierra 1500, and 2020 Silverado 2500, Silverado 3500, Sierra 2500, and Sierra 3500 vehicles equipped with carpet floor covering. When the front seat belt pretensioners deploy, hot gas may vent through an opening... Read more

Consequence

A vehicle fire could result if materials ignite inside the vehicle.

Remedy

GM will notify owners, and dealers will close off the opening in the pretensioner bracket, free of charge. The recall began December 13, 2019. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-888-988-7267. GM's number for this recall is N192270600.

556,399 vehicles affected

Manufacturer: General Motors LLC

Complaint Statistics

107 total complaints 5 crashes 2 fires 5 injuries

Top Reported Components

Component	Complaints
ENGINE	15
ELECTRICAL SYSTEM	15
UNKNOWN OR OTHER	11
SERVICE BRAKES	9
POWER TRAIN	7
STEERING	6
FUEL/PROPULSION SYSTEM	5
EXTERIOR LIGHTING	5
VEHICLE SPEED CONTROL	3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	3

Incident date: May 30, 2025

The contact owns a 2025 Honda Pilot. The contact stated that while reversing, the automatic emergency brake unexpectedly engaged. The check engine, ABS, and several other unknown warning lights were illuminated. The transmission failed to shift into the intended gear. The contact turned off and rest... Read more

Incident date: Feb 18, 2026

The back up camera is going black when I go in reverse but sometimes it works.

Incident date: Jan 30, 2026

The vehicle experienced repeated electrical wiring harness damage in the lighting, tire and connector areas due to exposed and insufficiently protected wiring near socket terminations. On two separate service visits, authorized dealership technicians confirmed that rodents chewed through multiple ex... Read more

Incident date: Dec 19, 2025

I was parking , I had my foot on the brake. I was at the parking curb stopped and my vehicle fully ecellerated , full speed crashing me into the building infront of me. the vehicle would not turn off even after exiting. this happened before however I only hit the curb as there was nothing else to hi... Read more

Crash 1 injured

Incident date: Dec 19, 2025

The sunroof glass spontaneously shattered while the vehicle was in motion. There were no weather events, debris, or damage to the sunroof prior to the incident. The panoramic moonroof behind the sunroof remained intact.

Incident date: Dec 19, 2025

On July 25, 2025 my 2022 Lincoln Aviator Hybrid Grand Touring Edition stalled while driving on Interstate 25 in Colorado Springs. I lost partial control of the vehicle but was able to guide it onto the shoulder and allow it to coast to a stop. I had this vehicle towed to the dealership (where it wa... Read more

Incident date: Nov 1, 2025

We recently had an engine failure in our 2023 Toyota Tundra ([XXX]). Then on [XXX] the truck caught fire while we were driving in Arkansas. The fire caused the brakes to fail completely, and we wound up jumping from the still moving truck. The truck and contents were a total loss. Since then, Toyota... Read more

Fire

Incident date: Nov 26, 2025

After complying with Recall 24V436000, the Navigation screen is stuck in Night Time Mode. This causes the streets to become very hard to see during the day. While entered routes are highlighted, cross streets are almost invisible. I have missed turns because of it. I believe this diverts the dri... Read more

Incident date: Nov 23, 2025

See attached document for complaint. I am the owner of the 2015 MKT that has a recall noted above. The rearview camera went out completely several months ago. Only a black screen would appear then the vehicle was in reverse. I saved money to get the camera into working order. On 09/29/2025 I took t... Read more

Incident date: Nov 23, 2025

For the past 2 months every time I reach 40 mph service stabilitrak comes on and the car starts pulling to the left and having trouble accelerating. I have took it to 3 mechanics and they can't find the problem at all

Incident date: Nov 23, 2025

The motor burn oil even after the oil change is done. Also, the car shaking and is not damage to be found.

Incident date: Jun 13, 2025

The hands-free Apple CarPlay system is not working properly in 2026 Honda HR-V cars. Numerous posts from fellow owners on forums with the same issue. Using the phone with hands will certainly increase incident risk.

Incident date: Dec 31, 1969

Center camera has gone out. Millions of vans in the same position as me.

Incident date: Dec 31, 1969

Center camera has gone out. Millions of vans in the same position as me.

Incident date: Dec 31, 1969

Center camera has gone out. Millions of vans in the same position as me.

Incident date: Jun 11, 2025

The 'infotainment system; which in includes the navigation system and backup camera and sensors suddenly goes black. I may first get a black screen with "network Communications lost" message, then it goes black or get a message that says "unfortunately, com.honda.tuner has stopped". It started ha... Read more

Incident date: Jul 11, 2025

Front right sensor not working as of 05-23-2024. Approximately seven weeks later the backup camera quit working. Dealers claims right front sensor chipped and no report on why the rear camera not working. If I back into my garage or pulling into a parking space with a car already parked or a wall... Read more

Incident date: Jun 28, 2025

when coming to a stop, the truck idols high before slowly going down. Seems unsafe as if is not wanting to stop. I am also hearing a chirping coming from under the hood.

Incident date: Jun 20, 2025

The contact owns a 2018 Audi Q5. The contact stated that while pulling into a business at an undisclosed speed, there was an unknown warning light illuminated, and the message "Left and Right Rear Signal and Center Rear Brake Light Malfunction" was displayed. Additionally, the contact stated that th... Read more

Incident date: May 12, 2025

The tire went flat as I was driving and when I had to change the tire I noticed that the tire had blown out on the sidewall on the inside of the rim of the car. The car only has 12,000 miles and I had a tire rotation done on my first oil change. I called the dealership to see if the tire was covered... Read more

Incident date: Apr 20, 2025

The contact owns a 2017 Ford Expedition. The contact stated that while driving at slow speeds during the snow, the vehicle slid on the icy road. The brake pedal was depressed, but the vehicle failed to respond. Due to the failure, the vehicle crashed into the guardrail and came to a stop. The contac... Read more

Crash 1 injured

Incident date: May 9, 2025

Gear Shifter stuck in D with amber light blinking constantly. At the same time, the Amber Wrench symbol appeared on the dash, with "Service vehicle soon" warning message. This indicates a Powertrain malfunction/Reduced Power issue. Vehicle towed to nearest Ford dealer (Scenic Ford, Mount Airy, NC) w... Read more

Incident date: May 1, 2025

The contact owns a 2018 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair... Read more

Incident date: Apr 7, 2025

I had my Ford Explorer inspected by my Ford dealership in early August of 2024. They stated a repair would be made by the end of 2024. One of the A pillars had already come off while driving on the interstate and I have been told by the dealership the other one needs to be replaced. I'm assuming the... Read more

Incident date: Apr 7, 2025

2019 Honda CRV infotainment issues, screen randomly goes blank while driving causing the passengers of the car to have no ability to adjust the various settings (climate, radio, navigations, lighting of the counsel, etc.). This has been ongoing since the first year I purchased the car. Recently whil... Read more

Incident date: Apr 7, 2025

When shifting down to a low gear at an abrupt stop the transmission will hit hard causing vehicle to brake harder and has almost gotten in accidents because it seems to push itself a bit.

Incident date: Mar 28, 2025

Vehicle stopped with no warning while waiting in traffic at a red light and it took a while to restart. Same thing happened while parked in a lot waiting. The former issue was dangerous as I was in traffic with numerous vehicles moving around me with my family in the car as I got out to check the pr... Read more

Incident date: Feb 13, 2025

The contact owns a 2009 Ford Edge. The contact stated while operating the vehicle, there was a clucking and banging sound while shifting into reverse. Additionally, while driving in 2nd and 3rd gears, the vehicle hesitated while accelerating and decelerated. The cause of the failure was not yet dete... Read more

Incident date: Mar 2, 2025

I WAS SOLD AN UNSAFE VEHICLE FOR WORK/COMUTE FAMILY. THE DEALERSHIP MISLEAD ME AND LIED TO ME ABOUT WARRANTY AND EVEN AFTER I PAID $10,0000 CASH I WAS WRONGFULLY DONE BY THIS BUSSINESS BY NO MEANS WAS THE BUSSINESS TRYING TO CONDUCT GOOD BUSSINESS WITH ME AND I ALSO HAVE A DISSABILITY AND A CHILD WI... Read more

Incident date: Mar 2, 2025

The contact owns a 2024 Chevrolet Suburban. The contact stated that upon brushing snow off the vehicle, the contact noticed that there was snow inside the headlights, which later turned into ice and dimmed the headlights. The contact stated that while driving at an undisclosed speed, the failure rec... Read more

Incident date: Feb 3, 2025

The contact owns a 2019 Ford F-150. The contact had received a recall notification for cam phaser failure and the vehicle was repaired. The contact stated that approximately 3 years after the vehicle was repaired, the contact became aware of a loud rattling sound coming from the front of the vehicle... Read more

Incident date: Jan 10, 2025

The contact owns a 2018 Ram 2500. The contact stated that on several occasions while driving at various speeds, the contact observed a warning notification alert and flashing ABS and Traction Control warning lights. Additionally, the "Service Electronic Braking System" message was displayed. The veh... Read more

Incident date: Jan 10, 2025

My steering is making loud noises and so is the suspension. It’s so loud it’s embarrassing to drive. The steering wheel also came apart because it wasn’t glued down properly and had air bubbles. I see recalls for cars but not my specific vin. Tesla says no wheel replacement for me and cost o... Read more

Incident date: Mar 2, 2025

FRAME & STRUCTURE FAILURE What component or system failed or malfunctioned, and is it available for inspection upon request? Frame failure - yes, it is available How was your safety or the safety of others put at risk? Structure failure during transport would cause obvious harm and possibly deaths ... Read more

Incident date: Mar 1, 2025

The car will randomly cut off while driving, to restart the car must be put into neutral to restart and the lights go off during that time. If you are on the interstate going over 50, it will jerk and restart itself but the steering gets really stiff and you have to pull over and cut car off and res... Read more

Incident date: Mar 1, 2025

Power steering goes out sometimes it’s happened three times since I’ve owned the car in 2017. It just happened today (3/2/25) for the third time And it tells me that there’s a recall on Saturn aura that were made in 2008, but when I enter my VIN number, it doesn’t show that mine is on a reca... Read more

Incident date: Oct 24, 2024

My backup camera will become green and distorted when backing up. This is intermittent and not constant. When this happens I can’t see what is coming

Incident date: Feb 20, 2025

Since I bought this car it would pull when I drive. Asked dodge once and told nothing wrong. Now years later an engine light always shows up. Car was checked and O2 sensor issue. I found recall on exact issue and my VIN not showing up. I want this fixed so my vin shows up as recall. This is not ok. ... Read more

Incident date: Dec 24, 2024

Braking Issue and ADAS Warning + Lack of Access Concerns I am writing to express my deep concerns regarding the ongoing issues that are being seen with the NHTSA recall campaign numbers 24V865000 and 24V623000. Specifically, the Advanced Driver Assistance System (ADAS) in my vehicle, which has becom... Read more

Incident date: Dec 22, 2024

Dash displays message indicating forward driving aids are disabled due to "Lane camera over temperature" on a frequent basis. This occurs even in below-freezing weather when the interior of the vehicle is cold. Adaptive speed control, AEB, lane departure, etc., systems are disabled. A vehicle restar... Read more

Incident date: Dec 28, 2024

I have a 2019 Ford Escape Ecoboost, and the engine had to be replaced at 64,000 miles due to an issue with 2017-2019 Ford Escapes, which Ford did not recall. What happens is the engine sucks all of the antifreeze out of its compartment and dumps it onto the engine block, ruining the engine. It's rid... Read more

Incident date: Jan 7, 2025

The contact owns a 2020 Audi Q8. The contact stated while driving approximately 10 MPH and making a left turn, the vehicle independently activated the brakes, and the driver and passenger side seat belts tightened. The contact stated that there was a RED warning light illuminated. The contact stated... Read more

Incident date: Jan 7, 2025

The contact owns a 2022 Ford Maverick. The contact stated upon opening the front driver's side door, the door made an abnormal cracking and popping sound. The vehicle was taken to the dealer, where it was determined that the door hinge or the entire door might need to be replaced. The vehicle was no... Read more

Incident date: Oct 24, 2024

right rear hinge for hatchback failed and making my hatchback unusable. I have been on several websites and this common issue it seems for Rav 4. Toyota will not fix it.

Incident date: Oct 24, 2024

The contact owns a 2011 Ford Fusion. The contact stated that upon starting the vehicle, the power steering became inoperable. The power steering failure warning light was illuminated. The service track error message was displayed. The contact stated that the failure was related to NHTSA Campaign Num... Read more

Incident date: Oct 21, 2024

The contact owns a 2011 Ford F-150. The contact stated while driving at approximately 50 MPH, the vehicle lost motive power while depressing the accelerator pedal. No warning was light illuminated. In addition, the contact stated that the RPM raised independently while the speed-o-meter went to zero... Read more

Incident date: Oct 21, 2024

See attached document for complaint.

Incident date: Nov 16, 2024

Gear Shift Micro Switch This is a documented issue recalled for VW and Audi vehicles between 2015-2019. VW recalled all and still is fixing the issue in cars from those years, yet AUDI decided to just offer an extended warranty to those cars for that specific issue. Who is responsible VW or AUDI. If... Read more

Incident date: Sep 9, 2024

The contact owns a 2019 Honda Ridgeline. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall re... Read more

Showing 50 of 107 complaints.

NHTSA Safety Ratings, 2020 GMC SIERRA 2500

2020 GMC Sierra 2500 PU/CC 4WD

Category	Rating
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2020 GMC SIERRA 2500

1,699 manufacturer communications from 836 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	263
110000 ELECTRICAL SYSTEM	217
060000 ENGINE AND ENGINE COOLING	207
100000 POWER TRAIN	112
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	79
060000 ENGINE (PWS)	57
080000 FUEL SYSTEM, DIESEL	57
356000 EQUIPMENT ADAPTIVE/MOBILITY	55

060000 ENGINE AND ENGINE COOLING

The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.

170000 LATCHES/LOCKS/LINKAGES

Customer Satisfaction Program. As a remedy for Safety Recall N232426400, certain vehicles had the liftgate exterior release switch assembly disabled. This Customer Satisfaction Program provides the final repair to restore the function of

170000 LATCHES/LOCKS/LINKAGES

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

020000 SUSPENSION

This technical bulletin provides a procedure to re-torque the leaf spring u bolts to correct a condition of Clunking Noise from Rear of Vehicle (Re-torque Leaf Spring Bolts).

350000 EQUIPMENT

This service bulletin provides information on the Transport Mode Feature, also known as Logistics mode, which is used to increase the 12V Battery stand time of the vehicle during transit and or long period of stand time at the dealerships.

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

110000 ELECTRICAL SYSTEM

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

030000 SERVICE BRAKES, HYDRAULIC

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

030000 BRAKES (PWS)

This Preliminary information communicates an issue with clearing DTC: C15DD and how to rest the average release time to clear DTC.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

350000 EQUIPMENT

This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.

081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

This informational bulletin provides information on availability for a locking gas cap for trucks are operated in high amount of dirt or dust which can migrate to the filler cap area.

350000 EQUIPMENT

This technical bulletin provides repair information to correct a customer concern of U170 Radio Software Update.

110000 ELECTRICAL SYSTEM

This technical bulletin provides repair information to correct a customer concern of U170 Radio Software Update.

118000 ELECTRICAL SYSTEM:SOFTWARE

This Preliminary information communicates a Radio software update resolution for OnStar LED Red And Wifi Hotspot Inoperative After Remote Vehicle Start concern.

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

110000 ELECTRICAL SYSTEM

This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.

100000 POWER TRAIN

This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.

060000 ENGINE AND ENGINE COOLING

This bulletin advises the tech to inspect deeper into what may be the main cause of an engine failure.

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

110000 ELECTRICAL SYSTEM

This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarily on hold while PIE0572 is active. PIE0572 has now ended

132000 VISIBILITY:GLASS, SIDE/REAR

This technical bulletin provides a procedure to correct the condition of Suction Cup Marks on Window Glass.

353000 EQUIPMENT:ELECTRICAL

This Preliminary information communicates an issue where GM Accessory Illuminated Emblem may cause an issue with the left headlight/turn signal and dealership are to disable the Accessory Illuminated Emblem until a fix is available.

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without R

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

060000 ENGINE AND ENGINE COOLING

This technical bulletin provides repair information to correct a customer concern of Evaporative DTCs P0442, P0446, P0455 or P0449, Caused by Dust Intrusion into the Evaporative Canister.

060000 ENGINE AND ENGINE COOLING

This Preliminary information communicates that some customers may comment that after an auto-stop event the engine does not restart and to inspect the engine ground strap. Temporarly on hold while PIE0572 is active. PIE0572 has now ended a

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

260000 FORWARD COLLISION AVOIDANCE

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".

118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS

This Preliminary information communicates information on how to disable the Side Blind Zone Detection and Park Assist systems when a customer removes the pickup box from the vehicle to install an aftermarket bed or body.

118510 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

118420 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS

118410 ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SOFTWARE

273000 LANE DEPARTURE: BLIND SPOT DETECTION

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti

100000 POWER TRAIN

This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.

350000 EQUIPMENT

This service bulletin helps diagnose/reduce possible CCND issues on Transfer Cases - Service 4WD on DIC, Intermittent Failures, Noise Concerns, Driveline/Steering Vibration/Shudder, Intermittent DTCs/MIL Illuminated, Engagement/Disengagemen

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

010000 STEERING

110000 ELECTRICAL SYSTEM

This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a repair procedure to correct customer concerns of Service Emissions System Displayed on DIC, MIL Illuminated with DTC P249C and/or P20E8 Set.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

030000 BRAKES (PWS)

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the calipe

110000 ELECTRICAL SYSTEM

This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.

060000 ENGINE AND ENGINE COOLING

This technical bulletin provides a procedure to program the Reductant Control Module and Setup and Perform the Reductant Fluid Tank Level Reset.

190000 TIRES

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" w

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary information communicates to dealers of a known issue with failed map update

110000 ELECTRICAL SYSTEM

This Preliminary information communication provides information to the technician on installing Regular Production Option Code 9L7 Up-fitter Auxiliary Switches. Technician will need to reference the latest version of General Motors Up-fitte

162500 STRUCTURE:BODY:TAILGATE

This Preliminary information communicates an issue where the minor tailgate will not open due to an aftermarket device installed on the vehicle.

350000 EQUIPMENT

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.

110000 ELECTRICAL SYSTEM

This service bulletin provides information on the EL-52800 Diagnostic & Charge Battery Station (DCBS) a?? FAQs.

350000 EQUIPMENT

This service bulletin assists technicians in setting up PicoScope hardware/software to monitor CAN bus traffic (voltage patterns) to aid Technical Assistance (TAC) and Field Service Engineers (FSEs) in diagnosing electrical issues present o

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

This Preliminary information communicates that the tool for the HD transfer cases to install the input seal during a repair is incorrect and a new tool is in development.

350000 EQUIPMENT

This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.

100000 POWER TRAIN

This technical bulletin provides a procedure to inspect the front pump of the transmission for a possible leak.

060000 ENGINE AND ENGINE COOLING

This technical bulletin provides repair information to correct a customer concern of 2020 - 2022 Silverado and Sierra Equipped with Diesel Engine Setting DTCs P20BB or P20C3.

110000 ELECTRICAL SYSTEM

This technical bulletin provides repair information to correct a customer concern of 2020 - 2022 Silverado and Sierra Equipped with Diesel Engine Setting DTCs P20BB or P20C3.

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

100000 POWER TRAIN

This service bulletin provides a Diagnostic Tip for Noise, Vibration, and/or Harshness Issues/Clunk Noise Heard During Coast Down Event after the transfer case was removed from the transmission and reinstalled during a recent repair.

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

This bulletin advises the tech to inspect deeper into what may be to main cause of an engine failure.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

110000 ELECTRICAL SYSTEM

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

210000 TRAILER HITCHES

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

350000 EQUIPMENT

This informational bulletin advises the technician to check for faults that may be caused by the trailer otherwise found by a possible faulty trailer connector.

071000 FUEL SYSTEM, GASOLINE:STORAGE

This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating

110000 ELECTRICAL SYSTEM

This Preliminary information communicates diagnostic tips when trying to root cause a SES MIL with DTC's B2B0D and B2B0E. Main cause is aftermarket electrical devices spliced into the ignition main fuses.

114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

This Preliminary Information communication provides information to the technician about customers that may request the factory Integrated Trailer Brake Controller Regular Production Option Code (JL1) be installed on their Full-Size Pickup o

120000 EXTERIOR LIGHTING

This Preliminary information provides information to the technician on installing a roof beacon light. Technician will need to reference the latest version of General Motors Up-fitter Integration Bulletin 157. The information can be found a

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

Showing 100 of 1,699 bulletins.

GMC SIERRA 2500 - All Years Overview

Complete safety history for the GMC SIERRA 2500 across all model years (1997, 2026).

117 Total Recalls

2,282 Total Complaints

0 Investigations

115 Reported Crashes

60 Reported Fires

3 Reported Deaths

GMC SIERRA 2500 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	14	View
2025	1	35	View
2024	4	135	View
2023	1	39	View
2022	3	53	View
2021	6	65	View
2020 (current)	9	107
2019	7	40	View
2018	5	46	View
2017	6	51	View
2016	5	77	View
2015	6	100	View
2014	2	39	View
2013	3	57	View
2012	3	39	View
2011	4	81	View
2010	5	11	View
2009	5	37	View
2008	3	78	View
2007	3	98	View
2006	3	78	View
2005	4	159	View
2004	4	175	View
2003	3	193	View
2002	4	164	View
2001	5	171	View
2000	3	63	View
1999	2	42	View
1998	3	19	View
1997	4	14	View
1994	0	2	View

Other GMC Models

Model	Recalls	Complaints
SIERRA 1500	233	10,607	View
YUKON	224	6,198	View
SIERRA 3500	161	730	View
YUKON XL	157	2,899	View
SAVANA	142	448	View
SIERRA	133	4,904	View
ACADIA	84	7,520	View
JIMMY	71	3,791	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 GMC SIERRA 2500

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 GMC SIERRA 2500

Safety Technology

Technical Service Bulletins, 2020 GMC SIERRA 2500

Most Affected Components

GMC SIERRA 2500 - All Years Overview

GMC SIERRA 2500 - Year by Year

Other GMC Models