2016 GMC SIERRA 2500
5 recalls, 77 complaints - 2,049 TSBs - 4/5 safety rating
21V504000 Jul 1, 2021
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Defect Description
General Motors LLC (GM) is recalling certain 2015-2016 GMC Sierra 1500, 2500, 3500, and Chevrolet Silverado 1500, 2500, and 3500 trucks. The roof-rail air bag (RRAB) inflator end cap may detach from the inflator, or the inflator sidewall may rupture.
Consequence
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy
Dealers will replace the left and right side RRAB modules, free of charge. Interim owner notification letters informing owners of the safety risk were mailed on August 18, 2021. Owners will receive a second notice when the remedy is available. Phase I owner notification letters were mailed on May... Read more
18V578000 Aug 30, 2018
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Defect Description
General Motors LLC (GM) is recalling certain 2015-2016 Chevrolet Silverado 2500, 3500, 1500 Crew Cab Special Service, Tahoe Police Pursuit/Special Service, GMC Sierra 2500, and 3500 vehicles. The brake pedal pivot nut may loosen, causing the brake pedal to be loose or inoperative.
Consequence
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Remedy
GM will notify owners, and dealers will add adhesive to the nut and reinstall the nut with increased tightness, free of charge. The recall began October 3, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall... Read more
17V437000 Jul 10, 2017
AIR BAGS:FRONTAL
Defect Description
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Subur... Read more
Consequence
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadi... Read more
16V651000 Sep 8, 2016
AIR BAGS:FRONTAL
Defect Description
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Poli... Read more
Consequence
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Remedy
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Ca... Read more
16V069000 Feb 5, 2016
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Defect Description
General Motors LLC (GM) is recalling certain model year 2015-2016 Chevrolet Silverado 1500, 2500, and 3500 heavy duty trucks manufactured October 1, 2013, to February 1, 2016, 2015-2016 Chevrolet Tahoe Police Pursuit Vehicles (PPV) manufactured March 1, 2014, to February 1, 2016, and 2015-2016 GMC S... Read more
Consequence
If the brake pedal becomes loose or inoperative, the driver may be unable to stop the vehicle by using the brake pedal. Additionally, a loose pedal may also interfere with the accelerator pedal. Either condition may increase the risk of a crash.
Remedy
GM will notify owners, and dealers will add adhesive to the brake pedal pivot nut and reinstall with an increased torque, free of charge. The recall began on March 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for ... Read more
Complaint Statistics
77 total complaints
4 crashes 2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| STEERING | 14 |
| ENGINE | 10 |
| SERVICE BRAKES | 9 |
| ELECTRICAL SYSTEM | 8 |
| UNKNOWN OR OTHER | 6 |
| FUEL/PROPULSION SYSTEM | 4 |
| EXTERIOR LIGHTING | 4 |
| AIR BAGS | 3 |
| TIRES:TREAD/BELT | 3 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
POWER TRAIN
Jul 2, 2026
Incident date: Jun 25, 2026
The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the "Service 4WD" message was displayed on the instrument panel. The vehicle was taken to a local independent mechanic, where it was diagnosed and the failure was associated with NHTSA Campaign: 25V... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jul 2, 2026
Incident date: Jun 25, 2026
I purchased a 2022 Cadillac Escalade from Carvana. The vehicle was represented as having only minor prior damage, but after taking possession I discovered evidence indicating that it had sustained significantly more extensive damage than was disclosed. Based on subsequent inspections, I believe the ... Read more
ELECTRICAL SYSTEM
Feb 23, 2026
Incident date: Nov 23, 2025
What component or system failed or malfunctioned, and is it available for inspection upon request? The electrical system on my accord and yes it will be available. How was your safety or the safety of others put at risk? The vehicle starts to not pick up speed and eventually kills. Has the probl... Read more
TIRES
Aug 2, 2025
Incident date: Aug 1, 2025
Front driver side tire sidewall bubbled at 7900 miles on a 2024 Subaru Impreza on June 22nd. They are the original equipment tires: Yokohama Advan S34P P225/40R18 88V. A sidewall bubble is a sign of a structural failure and indicates the tire will eventually blow out. This can lead to loss of contro... Read more
ENGINE
Jun 19, 2025
Incident date: Jun 5, 2025
ECM light came on, while going 60+ on expressway. Car lost ability to accelerate and began to sputter. Unable to adjust speed and had to pull over to shoulder in fast moving traffic.
ELECTRICAL SYSTEM
Jun 10, 2025
Incident date: Jun 6, 2025
Back up camera service notice.
POWER TRAIN:AUTOMATIC TRANSMISSION
May 14, 2025
Incident date: Apr 22, 2025
The contact owns a 2020 Chevrolet Camaro. The contact stated while shifting into gears to pull out of a parking space, the vehicle failed to respond. The vehicle was taken to an unknown dealer, where the TCM was replaced. Additionally, the contact stated that while reversing out of a parking space, ... Read more
Crash
VEHICLE SPEED CONTROL
May 14, 2025
Incident date: Apr 22, 2025
The contact owns a 2020 Chevrolet Camaro. The contact stated while shifting into gears to pull out of a parking space, the vehicle failed to respond. The vehicle was taken to an unknown dealer, where the TCM was replaced. Additionally, the contact stated that while reversing out of a parking space, ... Read more
Crash
SUSPENSION
May 3, 2025
Incident date: Feb 27, 2025
The engine just stopped working mid traffics shifted to neutral automatically- almost causing a serious accident on a busy interstate . Brought to the mechanic, readings stated misfiring cylinders as engine seized and slipped. Tried fixing issue for $8300.00. Then after trying to fix it with no lu... Read more
ENGINE
May 3, 2025
Incident date: Feb 27, 2025
Unknown. Car will not start, dashboard says overheating, white smoke was coming out of muffler but stopped and etc.
ENGINE
Aug 24, 2024
Incident date: Aug 22, 2024
The coolent intrusion into the cylinders cause catastrophic engine failure. Ford knows this and still sells these. They will not cover the new engine.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 24, 2024
Incident date: May 24, 2024
The present complaint alleges as follows: 1. Honda has a defective design in the Advanced Driver Assistance Systems (ADAS) of all Honda Odysseys, models 2018-2023. 2. Namely, Honda has placed the RADAR behind the large HONDA emblem on the front grille. This causes the radar to give a "RADAR OBSTR... Read more
FUEL/PROPULSION SYSTEM
Feb 23, 2024
Incident date: Dec 1, 2022
I was provided an email on my 2019 Honda Pilot in December 2023. I called my local Honda dealership to schedule the repair. I was scheduled and the day of my appointment they called to cancel stating the parts were not in. I waited till January 2024 and called back and they stated that they are stil... Read more
ELECTRICAL SYSTEM
Jul 20, 2023
Incident date: Jul 8, 2023
Car’s check engine and oil light came in and flickered. Went to get an oil change and have them check the car. I turned the car off when I got there. When I went to start the car to wind the windows down, the mechanic saw sparks, I saw smoke coming out of the engine and he yelled for me to stop tr... Read more
ENGINE
Jul 20, 2023
Incident date: May 24, 2023
Check engine light came on as the car started riding and idling rough. Took my car to Firestone and they hooked car up to computer and pulled codes. Engine misfire in cylinder 4. They weren't confident what the issue/fix was, so they recommended that I take to the Ford dealership to have them assess... Read more
EXTERIOR LIGHTING
Jul 11, 2023
Incident date: Jul 4, 2023
My Honda civic sedan 2017 does not turn on all the lights on the dash turn on and I can not push my breaks to turn the vehicle on
STRUCTURE:BODY
May 24, 2023
Incident date: May 20, 2023
On the driver's side door are spot welds that are breaking away and preventing the window from coming down. As documented in SSM-50150.
EXTERIOR LIGHTING
Jan 23, 2023
Incident date: Jan 22, 2023
When driving in snowy conditions at night the LED headlights and driving lights do not put off enough heat to keep the headlights cleared of snow. This results in the snow packing in the headlight area disbursing light in every direction but straight ahead. The snow coming at you as you drive is thu... Read more
STRUCTURE:BODY
Jan 23, 2023
Incident date: Jan 22, 2023
The rear subframe of this vehicle has rusted on a seam and is cracking. I do not know if the seam is a weld or a bend in the metal. There is no corrosion on rest of the underbody. I do not know when the condition started. I noticed it upon braking. It felt as though the rear end of the vehicle was g... Read more
SERVICE BRAKES
Jan 6, 2023
Incident date: Jan 6, 2023
I am receiving an on-and-off “Service Trailer Brake System” when towing and sometimes when not towing. Checked every component and alert does not stop. When this happens while I’m towing, trailer brakes stop working momentarily.
ELECTRICAL SYSTEM
Jan 6, 2023
Incident date: Jan 6, 2023
I am receiving an on-and-off “Service Trailer Brake System” when towing and sometimes when not towing. Checked every component and alert does not stop. When this happens while I’m towing, trailer brakes stop working momentarily.
FUEL SYSTEM, DIESEL
Dec 2, 2022
Incident date: Sep 7, 2022
The contact owns a 2016 GMC Sierra 2500. The contact stated while driving 70 MPH, the vehicle lost motive power and stalled inadvertently, almost causing a crash. There was no warning light illuminated. The contact stated that she was able to veer to the side of the road by dodging traffic. The vehi... Read more
ENGINE
Nov 14, 2022
Incident date: Oct 10, 2022
While Pulling 35' 5th Wheel down freeway, a message appeared in instrument panel telling me the fuel filter was at 0 percent and was going into low power mode. There happend to be an offramp there that I was able to get off the freeway. While making the turn on the offramp the truck died. I pulled... Read more
FUEL/PROPULSION SYSTEM
Nov 14, 2022
Incident date: Oct 10, 2022
While Pulling 35' 5th Wheel down freeway, a message appeared in instrument panel telling me the fuel filter was at 0 percent and was going into low power mode. There happend to be an offramp there that I was able to get off the freeway. While making the turn on the offramp the truck died. I pulled... Read more
POWER TRAIN
Aug 5, 2022
Incident date: Jul 2, 2022
As I was backing into my parking spot I heard a bag then the engine light came on, after that it wasn’t shifting correctly, had it checked out and was told the transmission has to be replaced the mechanic said that this transmission is known to be defective it’s only a 2016 I feel there should b... Read more
SERVICE BRAKES
May 26, 2022
Incident date: May 26, 2022
Service trailer brake system warning over amd over
FUEL/PROPULSION SYSTEM
May 15, 2022
Incident date: Feb 21, 2022
Engine stalled due to fuel pump failure. Dealer had to replace entire fuel system
STEERING
Mar 24, 2022
Incident date: Mar 24, 2022
2016 Denali 2500 Diesel - Loose steering, like many of the others complaining. I only have 13,000 miles on the truck since I don't drive it during Ohio winters (salt) and use it to tow my 6500 lb boat. Doesn't feel safe at all when towing. The dealer explained both the pitman and idler arm were w... Read more
SERVICE BRAKES
Mar 11, 2022
Incident date: Sep 2, 2016
The contact owns a 2016 GMC Sierra 2500. The contact stated while driving at an undisclosed speed four years ago, the steering wheel became significantly loose, causing the contact to lose control of the vehicle. There were no warning lights illuminated. The contact depressed the brake pedal and vee... Read more
STEERING
Mar 11, 2022
Incident date: Sep 2, 2016
The contact owns a 2016 GMC Sierra 2500. The contact stated while driving at an undisclosed speed four years ago, the steering wheel became significantly loose, causing the contact to lose control of the vehicle. There were no warning lights illuminated. The contact depressed the brake pedal and vee... Read more
SERVICE BRAKES
Feb 9, 2022
Incident date: Nov 22, 2021
BRAKES MAKE A NOISE WHEN I BRAKE. I AM ONLY GOING ABOUT 25 MILES AND PRESS ON BRAKE THE BRAKES DON'T SEEM TO STOP RIGHT. THERE'S A TICKING NOISE COMING FROM THE ENGINE OR BRAKES.
SERVICE BRAKES
Oct 15, 2021
Incident date: Oct 12, 2021
I keep getting a warning message "service trailer brake system". The warning may come on for a second or it may stay on for 10 to 15 minutes. It may do it once a month or 10 times in a 2 minute period. Whenever this happens I lose the electrical braking system on what I am towing. There is no set pa... Read more
ELECTRICAL SYSTEM
Oct 15, 2021
Incident date: Oct 12, 2021
I keep getting a warning message "service trailer brake system". The warning may come on for a second or it may stay on for 10 to 15 minutes. It may do it once a month or 10 times in a 2 minute period. Whenever this happens I lose the electrical braking system on what I am towing. There is no set pa... Read more
STEERING
Sep 28, 2021
Incident date: Sep 12, 2021
While driving down the road pulling a trailer The steering wheel started to get sloppy it got up to 3 to 4 inches of play in the steering wheel before the wheels return either way The adjustment screw locking nut and clip all came loose and backed out and caused a slap in the steering gearbox The tr... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Sep 28, 2021
Incident date: Sep 12, 2021
While driving down the road pulling a trailer The steering wheel started to get sloppy it got up to 3 to 4 inches of play in the steering wheel before the wheels return either way The adjustment screw locking nut and clip all came loose and backed out and caused a slap in the steering gearbox The tr... Read more
TIRES:TREAD/BELT
Aug 7, 2021
Incident date: Jul 28, 2021
belt separation at highway speed Left Front tire
TIRES:TREAD/BELT
Aug 7, 2021
Incident date: Aug 7, 2021
LT265/60R20 Belt separated from tire, second failure on truck in 2 weeks
TIRES:TREAD/BELT
Jun 20, 2021
Incident date: Jun 15, 2021
Tire tread bulged from center line of tire tread to outside of tread approximately 1 ft long. I had been highway driving for about 4 hours at 70 mph. Truck started vibrating and was becoming worse. I pulled over and found bulge in tire. I took it about 5 miles to Matlock Tire in Lenior City Tn. ... Read more
STEERING
Oct 22, 2020
Incident date: Sep 4, 2019
STEERING BOX ADJUSTMENT SCREW BACKED OUT CAUSING EXCESSIVE SLOP IN THE STEERING WHEEL. THIS IS A WELL DOCUMENTED PROBLEM WITH THESE TRUCKS WITH GM'S SOLUTION IS TO ADD LOCKTITE AND TORQUE NUT. I BELIEVE THAT THIS IS A TEMPORARY SOLUTION AND IT COULD BACKOUT AGAIN. SHOULD HAVE A MECHANICAL LOCK TO PR... Read more
SEAT BELTS
Apr 20, 2020
Incident date: Apr 20, 2020
TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 50 MPH, A DEER RAN IN FRONT OF THE VEHICLE CAUSING EXTREME FRONT END DAMAGE. THE CONTACT STATED THAT THE DEER ENDED UP UNDER THE VEHICLE. THE AIR BAGS DID NOT DEPLOY HOWEVER, SMOKE OR POWDER W... Read more
Crash
1 injured
AIR BAGS
Apr 20, 2020
Incident date: Apr 20, 2020
TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING APPROXIMATELY 50 MPH, A DEER RAN IN FRONT OF THE VEHICLE CAUSING EXTREME FRONT END DAMAGE. THE CONTACT STATED THAT THE DEER ENDED UP UNDER THE VEHICLE. THE AIR BAGS DID NOT DEPLOY HOWEVER, SMOKE OR POWDER W... Read more
Crash
1 injured
UNKNOWN OR OTHER
Mar 27, 2020
Incident date: Mar 1, 2019
WARNING STATES TPMS NEEDS SERVICE. EVERYTHING WORKS OFF THIS SYSTEM, AIR PRESSURE, DOOR LOCKS, REMOTE START. NONE OF THESE FEATURES WORK NOW. MY SERVICE TECH SAYS THAT THE TIRE PRESSURE SENSORS ARE TRANSMITTING. NEW BATTERIES WERE INSTALLED IN THE KEY FOBS. FIRST TIME IT HAPPENED WAS WHEN I TRIED TO... Read more
STEERING
Jan 6, 2020
Incident date: Jan 4, 2020
TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. WHILE DRIVING AT HIGH SPEEDS, THERE WAS A LOT OF PLAY IN THE STEERING WHEEL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO DAVE SMITH MOTORS (210 N DIVISION ST, KELLOGG, ID 83837) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE OP... Read more
STEERING
Dec 9, 2019
Incident date: Nov 1, 2019
TRUCK STEERING IS VERY DANGEROUS. 4-8 INCH PLAY IN THE WHEEL LEFT AND RIGHT. YOU HAVE TO TURN THE WHEEL 4' EITHER WAY FOR IT TO RESPOND. THE DEALERSHIPS DON'T HAVE A FIX FOR THIS AND THERE ARE 1000 OF THREAD POSTS ON THIS ISSUE. THIS EXACT ISSUE. PEOPLE ARE GOING TO DIE IF THIS IS NOT FIXED PROPERLY... Read more
SERVICE BRAKES
Nov 13, 2019
Incident date: Nov 12, 2019
TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. WHEN THE BRAKE PEDAL WAS DEPRESSED, A VERY LOUD SQUEALING NOISE WAS HEARD. THE NOISE WAS SO LOUD THAT OTHER DRIVERS INFORMED THE CONTACT THAT THERE WAS AN ISSUE WITH HER BRAKES. THE NOISE BEGAN EVER SINCE THE VEHICLE WAS PURCHASED IN 2016. THE VEHICLE WAS... Read more
ENGINE
Oct 16, 2019
Incident date: Sep 1, 2019
2016 GMC DENALI 2500 6.6L DURAMAX DIESEL. CONSUMER WRITES IN REGARD TO FAULTY CRANKSHAFT THAT CAUSED IRREPARABLE DAMAGE TO ENGINE. *AS *JS
STEERING
Aug 1, 2019
Incident date: Aug 1, 2019
2016 GMC SIERRA 2500 HD. CONSUMER WRITES IN REGARDS TO DEFECTIVE STEERING. *LD THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER THE INSTRUCTION OF A SERVICE BULLETIN. THE CONSUMER REQUESTED TO REIMBURSED FOR THE REPAIRS. *JS
SEAT BELTS
Jun 25, 2019
Incident date: Jan 1, 2019
REAR SEAT BELT RETRACTOR HAS STOPPED RETRACTING
STEERING
May 21, 2019
Incident date: Oct 3, 2016
STEERING HAS EXCESSIVE PLAY BEFORE TIRES RESPOND. THIS HAS BEEN CASE SINCE A COUPLE THOUSAND MILES ON VEHICLE. HARD TO KEEP TRAVELING IN STRAIGHT LINE. ALWAYS HAVING TO CORRECT, ESPECIALLY WITH 17K FIFTH WHEEL IN TOW.
STEERING
Apr 23, 2019
Incident date: Dec 21, 2018
VEHICLE HAS BEEN INTO GMC DEALERSHIP SERVICE FACILITY FIVE TIMES, IN THE SPAN OF 3 MONTHS. ALL SERVICE/MAINTENANCE HAS FOCUSED ON LOOSE STEERING AND UN-COMMANDED VEHICLE PULL. ISSUE REOCCURS IMMEDIATELY FOLLOWING SERVICE. FIRST ISSUE WAS EXTREMELY NON-RESPONSIVE STEERING, WHERE I COULD MOVE THE STEE... Read more
Showing 50 of 77 complaints.
NHTSA Safety Ratings, 2016 GMC SIERRA 2500
2016 GMC Sierra 2500 PU/CC RWD
| Category | Rating |
|---|---|
| Overall Rating | 4 / 5 ★★★★☆ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash, Driver | 4 / 5 ★★★★☆ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 3 / 5 ★★★☆☆ |
| Rollover Risk | 20.7% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2016 GMC SIERRA 2500
2,049 manufacturer communications from 1237 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 288 |
| 110000 ELECTRICAL SYSTEM | 188 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 168 |
| 060000 ENGINE AND ENGINE COOLING | 135 |
| 060000 ENGINE (PWS) | 116 |
| 100000 POWER TRAIN | 108 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 85 |
| 070000 FUEL SYSTEM, GASOLINE | 63 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
PIP5596A
Mar 4, 2024
030000 BRAKES (PWS)
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
PIP5596A
Mar 4, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.
24-NA-040
Mar 4, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIP5968
Feb 27, 2024
100000 POWER TRAIN
This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to transmission installation.
PIP5966
Feb 23, 2024
100000 POWER TRAIN
This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
PIT4322P
Feb 21, 2024
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
PIT5479F
Feb 6, 2024
030000 BRAKES (PWS)
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the calipe
PIT4506G
Feb 2, 2024
190000 TIRES
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" w
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
PIP5395H
Jan 24, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a l
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIT5161K
Jan 10, 2024
071000 FUEL SYSTEM, GASOLINE:STORAGE
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5386J
Dec 20, 2023
280000 BACK OVER PREVENTION
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the
PIT5386J
Dec 20, 2023
110000 ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the
PIT5074P
Dec 18, 2023
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
PIT5359D
Dec 4, 2023
110000 ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that may have a radio backlighting will stay on even after the ignition has been turned off and the key has been removed for several minutes, e
PIP5700E
Nov 27, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates to the dealer technician that the part numbers for the internal wiring harnesses for the 8 speed RWD transmissions are not listed in the Electronic Parts Catalog. Technicians are to refer to the inf
PIT5214F
Nov 14, 2023
020000 SUSPENSION
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIP5943
Oct 19, 2023
100000 POWER TRAIN
This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions
PIP5943
Oct 19, 2023
354800 EQUIPMENT:MECHANICAL:POWER TAKE-OFF (PTO)
This Preliminary Information communication advises the technician on diagnostic aids to help with the diagnosis and repair of 8 Speed Transmissions
22-NA-225
Oct 17, 2023
100000 POWER TRAIN
This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear
22-NA-225
Oct 17, 2023
350000 EQUIPMENT
This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear
23-NA-065
Oct 16, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Oct 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
Oct 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
23-NA-154
Sep 21, 2023
350000 EQUIPMENT
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
23-NA-154
Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
PIP4112T
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
PIP4112T
Sep 1, 2023
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
PIP5621D
Aug 24, 2023
100000 POWER TRAIN
This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the
23-NA-144
Aug 18, 2023
030000 BRAKES (PWS)
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
23-NA-065
Aug 14, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Aug 14, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
23-NA-141
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
15-00-89-004F
Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
Showing 100 of 2,049 bulletins.
GMC SIERRA 2500 - All Years Overview
Complete safety history for the GMC SIERRA 2500 across all model years (1997, 2026).
117
Total Recalls
2,282
Total Complaints
0
Investigations
115
Reported Crashes
60
Reported Fires
3
Reported Deaths
GMC SIERRA 2500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 14 | View |
| 2025 | 1 | 35 | View |
| 2024 | 4 | 135 | View |
| 2023 | 1 | 39 | View |
| 2022 | 3 | 53 | View |
| 2021 | 6 | 65 | View |
| 2020 | 9 | 107 | View |
| 2019 | 7 | 40 | View |
| 2018 | 5 | 46 | View |
| 2017 | 6 | 51 | View |
| 2016 (current) | 5 | 77 | |
| 2015 | 6 | 100 | View |
| 2014 | 2 | 39 | View |
| 2013 | 3 | 57 | View |
| 2012 | 3 | 39 | View |
| 2011 | 4 | 81 | View |
| 2010 | 5 | 11 | View |
| 2009 | 5 | 37 | View |
| 2008 | 3 | 78 | View |
| 2007 | 3 | 98 | View |
| 2006 | 3 | 78 | View |
| 2005 | 4 | 159 | View |
| 2004 | 4 | 175 | View |
| 2003 | 3 | 193 | View |
| 2002 | 4 | 164 | View |
| 2001 | 5 | 171 | View |
| 2000 | 3 | 63 | View |
| 1999 | 2 | 42 | View |
| 1998 | 3 | 19 | View |
| 1997 | 4 | 14 | View |
| 1994 | 0 | 2 | View |