2014 GMC SIERRA 2500
2 recalls, 39 complaints - 2,473 TSBs - 3/5 safety rating
21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, ... Read more
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy
GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notifica... Read more
18V267000 Apr 26, 2018
EQUIPMENT
Defect Description
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pin... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM... Read more
Complaint Statistics
39 total complaints
4 crashes 1 fires
Top Reported Components
| Component | Complaints |
|---|---|
| UNKNOWN OR OTHER | 7 |
| STEERING | 6 |
| AIR BAGS | 5 |
| ELECTRICAL SYSTEM | 4 |
| POWER TRAIN | 3 |
| ENGINE | 3 |
| FUEL/PROPULSION SYSTEM | 3 |
| VEHICLE SPEED CONTROL | 2 |
| ELECTRONIC STABILITY CONTROL (ESC) | 2 |
| EXTERIOR LIGHTING | 1 |
ELECTRICAL SYSTEM
Oct 7, 2024
Incident date: Oct 7, 2024
I’m experiencing persistent issues with my 2020 Chrysler engine. While driving, the engine frequently shuts down unexpectedly, often resembling a start-stop feature. When I come to a stop, the engine and lights go out, and the vehicle won’t restart, which is particularly concerning while in traf... Read more
LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH
Nov 17, 2023
Incident date: Nov 1, 2023
My trunk pops open by itself, without being activated. So far, if I keep my car locked, it will stay shut, but it has popped open while the vehicle was in motion. This is a safety hazard! It has been happening every day for the last several months.
UNKNOWN OR OTHER
Aug 25, 2023
Incident date: Aug 20, 2023
suddenly stalling and shutting off while driving. No warning. Very dangerous. No parts available
ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Jul 21, 2022
Incident date: Jul 14, 2022
The contact owns a 2014 GMC Sierra 2500. The contact stated that the vehicle failed to start as needed. The contact stated performed a diagnostic test on the vehicle and determined that the engine control module (ECM) needed to be replaced. The vehicle was not repaired. The dealer and the manufactur... Read more
STEERING
Apr 12, 2022
Incident date: Mar 29, 2022
2014 Sierra 2500HD SN ([XXX]) Leaving on vacation towing camper with family Bosch CP4 fuel pump issue left me stranded on a HWY 9 just outside Clinton, AR which is a 2 lane HWY with no shoulder. The vehicle gave me no prior warning, dash board suddenly read power restricted followed immediately wit... Read more
FUEL/PROPULSION SYSTEM
Apr 12, 2022
Incident date: Mar 29, 2022
2014 Sierra 2500HD SN ([XXX]) Leaving on vacation towing camper with family Bosch CP4 fuel pump issue left me stranded on a HWY 9 just outside Clinton, AR which is a 2 lane HWY with no shoulder. The vehicle gave me no prior warning, dash board suddenly read power restricted followed immediately wit... Read more
SERVICE BRAKES
Apr 12, 2022
Incident date: Mar 29, 2022
2014 Sierra 2500HD SN ([XXX]) Leaving on vacation towing camper with family Bosch CP4 fuel pump issue left me stranded on a HWY 9 just outside Clinton, AR which is a 2 lane HWY with no shoulder. The vehicle gave me no prior warning, dash board suddenly read power restricted followed immediately wit... Read more
FUEL/PROPULSION SYSTEM
Mar 29, 2022
Incident date: Mar 23, 2022
The vehicle experienced a catastrophic failure of the fuel pump while towing a horse trailer on a busy state highway. This was a major safety risk because the vehicle gave no warning before it just stop working. It was a miracle we were able to coast off the highway into a wide spot that was able ... Read more
POWER TRAIN
Oct 1, 2020
Incident date: Sep 30, 2020
THE GEAR SHIFT WENT LOOSE WHEN I STOPPED AND WENT TO PUT IT IN PARK. THEN NO ABILITY TO SHIFT OR RE-START THE TRUCK. THE CABLE BROKE AND I WAS TOLD THIS IS A KNOWN ISSUE. MY REPORT SAYS THAT THERE ARE NO UN-REPAIRED RECALLS ON THIS TRUCK. WHY IS THERE NO RECALL ON THIS KNOWN ISSUE?
UNKNOWN OR OTHER
Jul 27, 2020
Incident date: Apr 27, 2020
I OWN A 2014 GMC SIERRA 2500HD. IT IS IN VERY GOOD CONDITION AND WELL MAINTAINED WITH LESS THAN 140,000 ON IT. ONE DAY AFTER WORK I GOT INTO MY TRUCK AND AS SOON AS I STARTED IT I HEARD MY DASH CRACK. IT CRACKED JUST TO THE RIGHT OF THE INSTRUMENT PANEL BY THE DASH VENT AND WINDSHIELD. AND HAS BEEN ... Read more
AIR BAGS
Mar 9, 2020
Incident date: Apr 1, 2018
DASHBOARD CRACKED ADJACENT TO PASSENGER AIRBAG POTENTIAL SAFETY ISSUE SINCE THERE IS BRITTLE PLASTIC IN THE AREA WHERE AIRBAG DEPLOYMENT WOULD TAKE PLACE. THIS ISSUE HAS BEEN REPORTED BEFORE BY ME AND MANY OTHERS AND YET NO ACTION HAS BEEN TAKEN BY NHTSA OR GM FOR A REMEDY. I'M SKEPTICAL ABOUT W... Read more
ELECTRICAL SYSTEM
Jan 20, 2020
Incident date: Oct 15, 2019
THE REAR SLIDING WINDOW STOPPED WORKING AFTER I TRIED TO OPEN IT USING THE SWITCH LOCATED NEAR THE REARVIEW MIRROR. IT HAD ONLY BEEN OPENED LESS THAN 12 TIMES.
ELECTRICAL SYSTEM
Jan 9, 2020
Incident date: Oct 15, 2019
I WENT TO OPEN THE ELECTRIC REAR SLIDING WINDOW, AND IT STARTED TO OPEN, THEN IT STOPPED HALFWAY OPEN, WITH A BLACK CABLE HANGING DOWN. MY TRUCK ONLY HAS ABOUT 23,000 MILES ON IT, AND HAVE ONLY OPEN IT LESS THAN 12 TIMES. IT STILL DOESN'T WORK. I TRIED TO COMPLAIN TO GENERAL MOTORS CORP. CUSTOMER SE... Read more
STEERING
Aug 13, 2019
Incident date: Oct 10, 2018
TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. WHILE DRIVING AT A LOW SPEED AND ATTEMPTING TO MAKE A TURN, THE STEERING LOST POWER WITHOUT WARNING FOR A FEW SECONDS. THE VEHICLE WAS TAKEN TO COURTESY BUICK GMC (205-718-7565, LOCATED AT 1857 EDWARDS LAKE RD, BIRMINGHAM, AL 35235), BUT THE FAILURE COULD... Read more
STEERING
Mar 25, 2019
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. WHILE OPERATING THE VEHICLE, SEVERAL UNKNOWN WARNING INDICATORS SUDDENLY ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE STABILITRAC WARNING INDICATOR. ALSO WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING WOULD SUDDENLY SHUT OFF. FURTHERMORE, WHILE DRI... Read more
ENGINE
Mar 25, 2019
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. WHILE OPERATING THE VEHICLE, SEVERAL UNKNOWN WARNING INDICATORS SUDDENLY ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE STABILITRAC WARNING INDICATOR. ALSO WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING WOULD SUDDENLY SHUT OFF. FURTHERMORE, WHILE DRI... Read more
ELECTRONIC STABILITY CONTROL (ESC)
Mar 25, 2019
Incident date: Nov 1, 2018
TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. WHILE OPERATING THE VEHICLE, SEVERAL UNKNOWN WARNING INDICATORS SUDDENLY ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE STABILITRAC WARNING INDICATOR. ALSO WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING WOULD SUDDENLY SHUT OFF. FURTHERMORE, WHILE DRI... Read more
UNKNOWN OR OTHER
Dec 28, 2018
Incident date: Aug 1, 2017
DASH IS FULLY CRACKED AT THE CORNER OF THE PASSENGER AIRBAG. IN ADDITION, A CRACK FORMED ABOVE THE INSTRUMENT PANEL AND CONTINUED TO SPREAD.
AIR BAGS
May 4, 2018
Incident date: Apr 1, 2018
DASHBOARD UNDER FRONT WINDSHIELD PRONE TO CRACKING. INITIALLY THIS WOULD SOUND LIKE IT IS ONLY A COSMETIC ISSUE. THE PROBLEM IS THAT TYPICALLY THE FIRST CRACK OCCURS AT THE FRONT/LEFT CORNER OF THE FRONT PASSENGER AIRBAG PANEL. AS THE VEHICLE AGES UNDER TEMPERATURE FLUCTUATION AND UV EXPOSURE THE IN... Read more
AIR BAGS
Dec 29, 2017
Incident date: Dec 15, 2017
DASH HAS CRACKED AROUND THE PASSENGER SIDE AIR BAG COVER. IF IT GOES OFF IT COULD SPLINTER AND CAUSE HARM.
UNKNOWN OR OTHER
Dec 11, 2017
Incident date: Dec 11, 2017
THE DASHBOARD IS CRACKED ON PASSENGER SIDE NEXT TO THE AIRBAG.
FUEL/PROPULSION SYSTEM
Nov 13, 2017
Incident date: Sep 11, 2017
MY FUEL PUMP AND INJECTORS FAILED WHILE I WAS DRIVING, STRANDING MY TRUCK IN THE MIDDLE OF TRAFFIC RIGHT WHERE A CITY STREET WAS CHANGING TO A COUNTRY ROAD. THE GMC DEALERSHIP FALSELY CLAIMED THAT THIS WAS CAUSED BY USING UNAPPROVED FUEL. THE FUEL I USED WAS B20 BIODIESEL, WITH 80% RENEWABLE DIESEL... Read more
AIR BAGS
Sep 20, 2017
Incident date: Jul 5, 2017
CRACK IN DASH AT LOCATION AROUND PASSENGER AIRBAG. CONCERN IF AIR BAG DEPLOYS, IT WILL BE CUT OR DESTROYED BY THE DASH'S SHARP EDGES.
STEERING
Sep 20, 2017
Incident date: Sep 19, 2017
TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. WHILE DRIVING 25 MPH AND ATTEMPTING TO MAKE A RIGHT TURN, THE POWER STEERING FAILED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE A... Read more
UNKNOWN OR OTHER
Aug 8, 2017
Incident date: Aug 8, 2017
I PURCHASED THIS TRUCK NOVEMBER 26 2016, WITHIN A MONTH I WAS SITIING IN MY DRIVEWAY I TURNED THE TRUCK ON WHEN I WENT OUT TO GO TO WORK IN THE MORNING I GOT A BUNCH OF FLASHING LIGHTS SERVICE STABILITRAK, SERVICE 4WHEEL DRIVE, SERVICE TRACTION CONTROL, MADE MULTIPLE ATTEMPTS TO CONTACT FIVE STAR AU... Read more
ENGINE
Aug 8, 2017
Incident date: Aug 8, 2017
I PURCHASED THIS TRUCK NOVEMBER 26 2016, WITHIN A MONTH I WAS SITIING IN MY DRIVEWAY I TURNED THE TRUCK ON WHEN I WENT OUT TO GO TO WORK IN THE MORNING I GOT A BUNCH OF FLASHING LIGHTS SERVICE STABILITRAK, SERVICE 4WHEEL DRIVE, SERVICE TRACTION CONTROL, MADE MULTIPLE ATTEMPTS TO CONTACT FIVE STAR AU... Read more
ELECTRICAL SYSTEM
Aug 8, 2017
Incident date: Aug 8, 2017
I PURCHASED THIS TRUCK NOVEMBER 26 2016, WITHIN A MONTH I WAS SITIING IN MY DRIVEWAY I TURNED THE TRUCK ON WHEN I WENT OUT TO GO TO WORK IN THE MORNING I GOT A BUNCH OF FLASHING LIGHTS SERVICE STABILITRAK, SERVICE 4WHEEL DRIVE, SERVICE TRACTION CONTROL, MADE MULTIPLE ATTEMPTS TO CONTACT FIVE STAR AU... Read more
ELECTRONIC STABILITY CONTROL (ESC)
May 30, 2017
Incident date: May 27, 2017
TRACTION CONTROL / STABILI TRAK CAM ON THE TRANSMISSION WOULD NOT SHIFT HADE TO MANUAL IT TO SHIFT
UNKNOWN OR OTHER
Aug 16, 2016
Incident date: Aug 1, 2016
THERE IS A SMALL CRACK IN THE DASHBOARD NEXT TO THE AIRBAG. GMC WILL NOT REPAIR IT AT THEIR COST.
AIR BAGS
Aug 16, 2016
Incident date: Aug 1, 2016
THERE IS A SMALL CRACK IN THE DASHBOARD NEXT TO THE AIRBAG. GMC WILL NOT REPAIR IT AT THEIR COST.
STEERING
Jun 29, 2016
Incident date: Feb 3, 2014
WE HAVE PROBLEMS STARTING THE TRUCK . YOU CANT JUST TURN THE KEY IT TAKES YOU WIGGLING IT AND PULLING IT OUT OF THE IGNITION SOME TIMES FLIPPING YOUR KEY JUST A PAIN IN THE NECK. HAD IT CHECKED A YEAR AGO AND THEY SAID IT WAS THE WAY WE WERE STICKING THE KEY IN AND IT WORE DOWN THE KEY. SO THEY MADE... Read more
UNKNOWN OR OTHER
Jun 27, 2016
Incident date: Jun 1, 2016
MY DASH CRACKED AND I SEE THIS IS A REAL PROBLEM. THEY SAY $900 TO FIX AND MY TRUCK HAS JUST 40K ON IT AND LESS THEN 2 YEARS OLD.
EXTERIOR LIGHTING
May 23, 2016
Incident date: May 31, 2014
I AM WRITING REGARDING AN ISSUE WITH MY 2014 GMC SIERRA. I PURCHASED THE TRUCK IN 2014 AND HAVE NOTICED AN ISSUE WITH THE HEADLIGHTS WHILE DRIVING AT NIGHT AND IN THE RAIN. THE HEADLIGHTS DO NOT PROVIDE ENOUGH ILLUMINATION WHEN DRIVING AT NIGHT. IS THERE A SERVICE ISSUE OR RECALL IN PLACE TO FIX THI... Read more
STEERING
Feb 14, 2016
Incident date: Feb 11, 2016
POWER STEERING FAILURE. POWER STEERING PUMP FAILED MAKING THE VEHICLE DIFFICULT TO STEER. UPON MAKING A LEFT TURN AT LOW SPEED STEERING FAILED AND COULD NOT TURN INTO MY RV RESORT ENTRANCE OFF THE MAIN ROADWAY. I HAD TO COME TO A STOP, CONTINUE BACKING UP & PULLING FORWARD ENOUGH TO TRY TO COMPLE... Read more
VEHICLE SPEED CONTROL
Feb 7, 2016
Incident date: Dec 1, 2014
THE BIGGEST PROBLEM (OUT OF MANY) THAT MAKES THIS VEHICLE UNSAFE, STRESSFUL, AND DISCOMFORTING TO DRIVE IS HOW IT WILL RANDOMLY DECIDES TO RAISE THE IDLE TO 900+ RPM (IN GEAR) AND BASICALLY DRIVES IT'S SELF. DURING THIS CONDITION IT IS VERY DIFFICULT TO OPERATE VEHICLE. BECAUSE OF ITS RANDOM PATTER... Read more
Crash
POWER TRAIN
Feb 7, 2016
Incident date: Dec 1, 2014
THE BIGGEST PROBLEM (OUT OF MANY) THAT MAKES THIS VEHICLE UNSAFE, STRESSFUL, AND DISCOMFORTING TO DRIVE IS HOW IT WILL RANDOMLY DECIDES TO RAISE THE IDLE TO 900+ RPM (IN GEAR) AND BASICALLY DRIVES IT'S SELF. DURING THIS CONDITION IT IS VERY DIFFICULT TO OPERATE VEHICLE. BECAUSE OF ITS RANDOM PATTER... Read more
Crash
ENGINE
Feb 7, 2016
Incident date: Dec 1, 2014
THE BIGGEST PROBLEM (OUT OF MANY) THAT MAKES THIS VEHICLE UNSAFE, STRESSFUL, AND DISCOMFORTING TO DRIVE IS HOW IT WILL RANDOMLY DECIDES TO RAISE THE IDLE TO 900+ RPM (IN GEAR) AND BASICALLY DRIVES IT'S SELF. DURING THIS CONDITION IT IS VERY DIFFICULT TO OPERATE VEHICLE. BECAUSE OF ITS RANDOM PATTER... Read more
Crash
VEHICLE SPEED CONTROL
Dec 16, 2015
Incident date: Apr 9, 2014
TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE REVERSING INTO A TRAILER, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT ANY WARNINGS AND CRASHED INTO THE TRAILER. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNIC... Read more
Crash
POWER TRAIN
Mar 14, 2014
Incident date: Feb 24, 2014
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE EXITING A DRIVEWAY AT AN UNKNOWN SPEED, AN ABNORMALLY LOUD BANGING NOISE WAS HEARD FROM THE FRONT END. UPON INSPECTION, IT WAS FOUND THAT THE DRIVE LINE HAD FAILED AND WAS ON FIRE. THE CONTACT PERSONALLY EXTINGUISHED THE FIRE AND ... Read more
Fire
NHTSA Safety Ratings, 2014 GMC SIERRA 2500
2014 GMC Sierra 2500 PU/CC RWD
| Category | Rating |
|---|---|
| Overall Rating | 3 / 5 ★★★☆☆ |
| Frontal Crash | 3 / 5 ★★★☆☆ |
| Frontal Crash, Driver | 3 / 5 ★★★☆☆ |
| Frontal Crash, Passenger | 3 / 5 ★★★☆☆ |
| Side Crash | 4 / 5 ★★★★☆ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 3 / 5 ★★★☆☆ |
| Rollover Risk | 20.4% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | No |
| Lane Departure Warning | No |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2014 GMC SIERRA 2500
2,473 manufacturer communications from 1441 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 330 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 247 |
| 110000 ELECTRICAL SYSTEM | 198 |
| 060000 ENGINE AND ENGINE COOLING | 143 |
| 060000 ENGINE (PWS) | 137 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 103 |
| 100000 POWER TRAIN | 90 |
| 070000 FUEL SYSTEM, GASOLINE | 79 |
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
18-NA-094
Apr 5, 2024
140000 AIR BAGS
This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
18-NA-094
Feb 26, 2024
140000 AIR BAGS
This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 1
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
PIT4322P
Feb 21, 2024
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT4506G
Feb 2, 2024
190000 TIRES
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" w
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
PIP5395H
Jan 24, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a l
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIT5161K
Jan 10, 2024
071000 FUEL SYSTEM, GASOLINE:STORAGE
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
23-NA-224
Dec 18, 2023
100000 POWER TRAIN
This bulletin advises the technician that the 6L50 (MYB), 6L80 (MYC) and 6L90 (MYD) Transmission Oil Filter and Seal Kit part number 24236933 is currently transitioning from a kit to the filter (24236517) and seal (24225347) being sold indi
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
12-08-51-002P
Sep 14, 2023
350000 EQUIPMENT
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
12-08-51-002P
Sep 14, 2023
160000 STRUCTURE
This informational bulletin provides technicians and dealership personnel with spray-in bed liner general information and repair procedures.
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
PIP4112T
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
PIP4112T
Sep 1, 2023
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-144
Aug 18, 2023
030000 BRAKES (PWS)
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
23-NA-141
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
15-00-89-004F
Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
01-00-89-010R
Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
04-06-04-051H
Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051H
Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
09-06-04-026X
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
03-06-01-023G
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
09-06-04-026X
Jul 31, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.
17-NA-066
Jul 21, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
17-NA-066
Jul 21, 2023
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
PIP5358C
Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
99-09-40-005I
Jul 17, 2023
150000 SEAT BELTS
This service bulletin provides information on availability for a seat belt extender.
21-NA-026
Jul 17, 2023
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.
01-06-01-011N
Jun 30, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
99-08-51-001F
Jun 30, 2023
160000 STRUCTURE
This service bulletin provides information on Paintless Dent Repair Process.
17-NA-066
Jun 29, 2023
100000 POWER TRAIN
This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.
13-08-116-001I
Jun 29, 2023
110000 ELECTRICAL SYSTEM
The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
16-NA-158
Jun 14, 2023
350000 EQUIPMENT
This service bulletin describes the U.S. Dealer Special Tool Loan Program process.
23-NA-103
Jun 8, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
04-07-30-013E
Jun 7, 2023
100000 POWER TRAIN
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
04-07-30-013E
Jun 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.
Showing 100 of 2,473 bulletins.
GMC SIERRA 2500 - All Years Overview
Complete safety history for the GMC SIERRA 2500 across all model years (1997, 2026).
117
Total Recalls
2,282
Total Complaints
0
Investigations
115
Reported Crashes
60
Reported Fires
3
Reported Deaths
GMC SIERRA 2500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 14 | View |
| 2025 | 1 | 35 | View |
| 2024 | 4 | 135 | View |
| 2023 | 1 | 39 | View |
| 2022 | 3 | 53 | View |
| 2021 | 6 | 65 | View |
| 2020 | 9 | 107 | View |
| 2019 | 7 | 40 | View |
| 2018 | 5 | 46 | View |
| 2017 | 6 | 51 | View |
| 2016 | 5 | 77 | View |
| 2015 | 6 | 100 | View |
| 2014 (current) | 2 | 39 | |
| 2013 | 3 | 57 | View |
| 2012 | 3 | 39 | View |
| 2011 | 4 | 81 | View |
| 2010 | 5 | 11 | View |
| 2009 | 5 | 37 | View |
| 2008 | 3 | 78 | View |
| 2007 | 3 | 98 | View |
| 2006 | 3 | 78 | View |
| 2005 | 4 | 159 | View |
| 2004 | 4 | 175 | View |
| 2003 | 3 | 193 | View |
| 2002 | 4 | 164 | View |
| 2001 | 5 | 171 | View |
| 2000 | 3 | 63 | View |
| 1999 | 2 | 42 | View |
| 1998 | 3 | 19 | View |
| 1997 | 4 | 14 | View |
| 1994 | 0 | 2 | View |