2018 GMC SIERRA 2500
5 recalls, 46 complaints - 1,407 TSBs - 4/5 safety rating
24V756000 Oct 10, 2024
AIR BAGS:SIDE/WINDOW:CURTAIN:INFLATOR
Defect Description
General Motors, LLC (GM) is recalling certain 2018 Chevrolet Silverado 1500, GMC Sierra 1500, 2018-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 Crew Cab trucks. The left or right-side roof-rail air bag (RRAB) inflator end cap may detach from the inflator or the inflator sidewall m... Read more
Consequence
A separated inflator end cap or inflator rupture can allow compressed gas to escape, resulting in the end cap or other components being propelled into the vehicle, increasing the risk of injury or crash.
Remedy
Dealers will replace the left and right side RRAB modules, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC Customer Service at 888-988-7267. GM's number for this recall is N242474500.
23V047000 Feb 2, 2023
FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Defect Description
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles equipped with a dual fuel tank option. The rear fuel tank may collapse and prevent the fuel pump from transferring fuel to the front tank, resulting in an engine stall.
Consequence
An engine stall increases the risk of a crash.
Remedy
Dealers will inspect the fuel tank and fuel pump module, replacing them as necessary. Dealers will also add a vent hose to the rear tank assembly. Repairs will be performed free of charge. An interim owner notification letter informing owners of the safety risk was mailed on March 15, 2023. Owne... Read more
21V496000 Jul 1, 2021
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
Defect Description
General Motors, LLC (GM) is recalling certain 2017-2019 Chevrolet Silverado 2500, 3500 and 2017-2019 GMC Sierra 2500 and 3500 vehicles equipped with a Duramax diesel 6.6 liter engine and an optional engine-block heater cord. An electrical short-circuit may occur in the engine-block heater cable or ... Read more
Consequence
An electrical short-circuit can increase the risk of a fire.
Remedy
Dealers will replace engine block heaters and heater cords. Vehicles that have this feature disabled as a remedy to the safety condition will be contacted and offered replacement block heaters and heater cords under a separate customer satisfaction program, free of charge. GM will provide free repl... Read more
19V328000 Apr 25, 2019
ENGINE
Defect Description
General Motors LLC (GM) is recalling certain 2019 Chevrolet Silverado 4500, 5500 and 6500 vehicles and 2017-2019 Chevrolet Silverado 2500 and 3500 vehicles and GMC Sierra 2500 and 3500 vehicles equipped with Duramax 6.6 liter diesel engines and an optional engine-block heater. The engine block heat... Read more
Consequence
A short-circuit may damage the engine components and increase the risk of fire.
Remedy
GM will contact owners, dealers will replace the engine block heater, free of charge. Additionally, in Chevrolet Silverado 2500 and 3500 vehicles, dealers will install a new rerouted heater cord. The recall began December 11, 2019. Owners may contact GM customer service at 1-586-596-1733. GM's n... Read more
17V567000 Sep 14, 2017
SEAT BELTS:FRONT:RETRACTOR
Defect Description
General Motors (GM) is recalling certain 2017-2018 Chevrolet Silverado 2500 and 3500 and GMC Sierra 2500 and 3500 trucks. The front seat belt retractor assemblies were built with the incorrect torsion bar. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety... Read more
Consequence
The seat belt retractors may not perform as intended during a crash, increasing the risk of injury.
Remedy
GM will notify owners, and dealers will replace both front seat belt retractor assemblies, free of charge. The recall began March 24, 2021. Owners may contact GMC customer service at 1-888-988-7267 or Chevrolet customer service at 1-800-222-1020. GM's numbers for this recall are 17368, 17375, and... Read more
Complaint Statistics
46 total complaints
1 crashes 2 fires
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 9 |
| UNKNOWN OR OTHER | 6 |
| ELECTRICAL SYSTEM | 4 |
| POWER TRAIN | 4 |
| EQUIPMENT | 4 |
| FUEL/PROPULSION SYSTEM | 3 |
| EXTERIOR LIGHTING | 3 |
| TIRES | 2 |
| SERVICE BRAKES | 2 |
| TIRES:SIDEWALL | 1 |
VEHICLE SPEED CONTROL
May 9, 2026
Incident date: May 2, 2026
I own a 2025 Toyota Tundra TRD PRO. Bought in May of 2025. Has around 10,000 miles on odometer. Multiple times since I purchased this vehicle I have tried to accelerate into the flow of traffic from a stop and the truck would barely make it into the roadway and then suddenly lose acceleration leavin... Read more
SERVICE BRAKES
May 9, 2026
Incident date: May 2, 2026
Vehicles brakes became spongy and almost no brakes at random. They work enroute to destination, almost completely failed at the destination, and started working again after restarting the vehicle. Dealership confirmed it is the ABS module, and cannot aquire the part at this time. They warned me thi... Read more
ENGINE
May 9, 2026
Incident date: May 2, 2026
Our 2017 Ford Edge Titanium had its engine check light go on at 61,000 miles on April 6, 2026. So we brought it into our local Ford dealership (where we purchased it new) the next day on April 7. We were told that diagnostics showed there was a coolant intrusion and we would need to basically rebui... Read more
UNKNOWN OR OTHER
Mar 10, 2025
Incident date: Feb 3, 2025
The tail gate on my 2023 Silverado has started to open on its own both while driving and while stopped as well as attempting to open every 3-5 minutes while the vehicle is off. I contacted Chevrolet after I saw there was open recalls for this exact issue to see if my truck was covered with this rec... Read more
ELECTRICAL SYSTEM
Nov 10, 2024
Incident date: Aug 31, 2022
The active distance assist inoperative appears when using the cruise control. This comes on when no traffic in front of the vehicle for 1 hour or less. Also Active Brake Assist functions limited - see operators Manual To reset: follow another vehicle for 5 minutes. This is Very Very Very frustr... Read more
UNKNOWN OR OTHER
Oct 9, 2024
Incident date: Sep 26, 2024
Main infotainment display doesn't switch to night/dark screen even though the settings is set to automatic mode. As a result the display is extremely bright especially in dark and rural areas blinding the driver. It caused me to hit a curb and blow a tire. I went to a Toyota dealer 3 times but they ... Read more
Crash
FUEL/PROPULSION SYSTEM
Nov 7, 2023
Incident date: Nov 6, 2023
Bought vehicle from dealership and 20 days later my car shut off as I was driving. Spoke to dealer they had me bring to her mechanic that she use since it was going to be in the shop dealer agreed to put new pads and rotors on. Picked up vehicle, ask them about the problem. They told me that it was ... Read more
ENGINE
Nov 7, 2023
Incident date: Nov 6, 2023
Bought vehicle from dealership and 20 days later my car shut off as I was driving. Spoke to dealer they had me bring to her mechanic that she use since it was going to be in the shop dealer agreed to put new pads and rotors on. Picked up vehicle, ask them about the problem. They told me that it was ... Read more
ENGINE
Nov 2, 2023
Incident date: Aug 1, 2022
The engine quit/shut down while traveling at 65mph on freeway. We replace engine, now 50,000 miles later we are replacing the connector rod bearings.
STRUCTURE:BODY
Nov 2, 2023
Incident date: Aug 1, 2022
Paint started peeling off
ENGINE
Sep 12, 2023
Incident date: Jul 23, 2023
I am the second owner of this vehicle. Ever since my car had around 60,000 miles on it, at which time I still had extended warranty purchased, I've been having issues with the oil consumption. I started the oil consumption tests, after the first part of the test it was proven that my car was consumi... Read more
ENGINE
Sep 12, 2023
Incident date: Jul 23, 2023
Car started over heating the coolant is leaking into the cylinder heads causing a misfire and the engine needs to be replaced. Cost to replace it is almost what i owe. I have almost 70,000 miles on it and now I am stuck paying for a car I can't even drive.
POWER TRAIN
Aug 21, 2023
Incident date: Aug 20, 2023
The contact owns a 2021 Ford Escape. The contact stated while driving 20 MPH, there was smoke coming from the vehicle, with the check engine and power train warning lights illuminated. The vehicle lost motive power however, the contact was able to pull over on the side of the road and had the vehicl... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Aug 21, 2023
Incident date: Aug 20, 2023
My 2014 VW as many other 2014 models are experiencing the following according to my local dealership in Miami: The ABS module is defective effecting other systems and making the car unsafe to drive as it was in 2009 and 2010 models. Dealer repair estimate is between $2500 with $5000! VW should reca... Read more
SERVICE BRAKES
Aug 21, 2023
Incident date: Aug 20, 2023
My 2014 VW as many other 2014 models are experiencing the following according to my local dealership in Miami: The ABS module is defective effecting other systems and making the car unsafe to drive as it was in 2009 and 2010 models. Dealer repair estimate is between $2500 with $5000! VW should reca... Read more
UNKNOWN OR OTHER
May 30, 2023
Incident date: May 26, 2023
Screen system prompts to accept terms of service while moving. This is unsafe and the system should know it is in motion. Unsafe programming, require manufacture to only prompt when system is at reset. Require OTA reprogramming.
POWER TRAIN
Feb 23, 2023
Incident date: Jan 2, 2023
The contact owns a 2018 Ford Fusion. The contact stated that upon shifting from reverse(R) into drive(D), the vehicle would hesitate upon depression of the accelerator pedal. The contact stated that both the transmission warning light and shifter cable fault warning message appeared on the instrumen... Read more
STRUCTURE:INTERIOR PANELS:DASHBOARD
Feb 23, 2023
Incident date: Jan 2, 2023
The contact owns a 2018 Jeep Grand Cherokee. The contact stated that the rear passenger’s side interior window carbon fiber trim panel had separated from the frame. The contact also stated that the front passenger’s side window trim panel was detaching, and the dashboard trim panel was cracked. ... Read more
SUSPENSION
Feb 23, 2023
Incident date: Jan 2, 2023
After making a left turn I heard a loud popping sound from the rear of the vehicle so I continued driving at about 20mph. for about another 350 yds. While making a right turn into my apartment. I heard a loud clanked sound. I looked and saw that the upper control arm on the rear drivers side had bro... Read more
UNKNOWN OR OTHER
Nov 2, 2022
Incident date: Oct 14, 2022
Water leak, known in other years of the same model vehicle, caused the rear defrost to fail and smoke when in operation nearly causing a fire in the vehicle as it was being operated.
ELECTRICAL SYSTEM
Nov 2, 2022
Incident date: Oct 14, 2022
Water leak, known in other years of the same model vehicle, caused the rear defrost to fail and smoke when in operation nearly causing a fire in the vehicle as it was being operated.
POWER TRAIN:AUTOMATIC TRANSMISSION
Jul 15, 2022
Incident date: Jul 15, 2022
2018 GMC SIERRA 2500. CONSUMER WRITES IN REGARD TO TRANSMISSION COOLER LINES RECALL. THE CONSUMER STATED THE VEHICLE BEGAN LEAKING FLUID. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE THE VEHICLE REPAIRE, WHICH COULD NOT BE DONE THE SAME DAY. THE CONSUMER WAS SEEKING REIMBURSEMENT FOR THE HOTEL EXPEN... Read more
ENGINE
Apr 15, 2022
Incident date: Mar 28, 2022
Faulty pigtail connector for fule injectors. Cause The vehicle to shut down even while going down the highway possibly causing injury by immediate deceleration wich could cause an accident. For me on this vehicle I’ve had this happen three times and it has cost me anywhere from $800 to 1000 per in... Read more
FUEL/PROPULSION SYSTEM
Apr 15, 2022
Incident date: Mar 28, 2022
Faulty pigtail connector for fule injectors. Cause The vehicle to shut down even while going down the highway possibly causing injury by immediate deceleration wich could cause an accident. For me on this vehicle I’ve had this happen three times and it has cost me anywhere from $800 to 1000 per in... Read more
ENGINE
Feb 14, 2022
Incident date: Feb 14, 2022
2018 GMC SIERRA 2500 HD. CONSUMER WRITES IN REGARDS TO ACCELERATION ISSUES. THE CONSUMER STATED THE VEHICLE DISPLAYED WARNING LIGHTS. AND BEGAN SHAKING. THE VEHICLE BECAME DIFFICULT TO ACCELERATE. THE DEALER INFORMED THE CONSUMER THAT NUMBER 4 INJECTOR WAS THE CAUSE OF THE FAILURE. THE VEHICLE WA... Read more
EQUIPMENT
Feb 9, 2022
Incident date: Aug 1, 2021
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that t... Read more
UNKNOWN OR OTHER
Dec 8, 2021
Incident date: Oct 31, 2021
Diesel exhaust fluid systems limited to slower speeds causing traffic back up. Issue is these components are failing on these trucks. Mine failed with in 3 yrs of manufacture date.
EQUIPMENT
Nov 12, 2021
Incident date: Nov 1, 2021
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manu... Read more
VISIBILITY/WIPER
Oct 13, 2021
Incident date: Oct 7, 2021
Both the outside mirrors are loose and will fold while driving. At night if I am not aware and it is dark the mirror fails to identify vehicles in the visibility area because they vibrate closed to the door from the driving air on the mirror. I will have to pull over and push the mirror back. I hav... Read more
EQUIPMENT
Oct 4, 2021
Incident date: Sep 20, 2021
The contact owns a 2018 GMC Sierra 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that the part was not yet availabl... Read more
EQUIPMENT
Sep 30, 2021
Incident date: Aug 1, 2021
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dea... Read more
TIRES
Aug 23, 2021
Incident date: Aug 16, 2021
LT265 60 R20 Goodyear Wrangler SR-A tire experienced a tread separation while traveling at 68 MPH. This resulted in significant vibration in the steering. This tire was inspected at a tire shop and the tread separation was confirmed. The tire still had 7/32 of tread left at the time of the failure. ... Read more
TIRES
Aug 23, 2021
Incident date: Aug 23, 2021
LT265 60 R20 Goodyear Wrangler SR-A tire experienced a tread separation while traveling at 68 MPH. This resulted in significant vibration in the steering. This tire was inspected at a tire shop and the tread separation was confirmed. The tire still had 7/32 of tread left at the time of the failur... Read more
SEAT BELTS
May 14, 2020
Incident date: Mar 2, 2018
THE PASSENGER SEAT HAS NO WARNING SYSTEM IF THE SEAT BELT IS NOT BUCKLED. ON THIS VEHICLE ONLY THE DRIVER HAS A WARNING FOR AN UNBUCKLED SEAT BELT. *TR
EXTERIOR LIGHTING
Apr 12, 2020
Incident date: Apr 12, 2020
HEADLIGHT SHAKES AND FLICKERS WHILE DRIVING OVER BUMPS IN THE ROAD. HAPPENS ON CITY STREETS AND HIGHWAYS. FLICKERING IS VERY DISTRACTING AND DRAWS ATTENTION AWAY FROM YOUR SURROUNDINGS.
ELECTRICAL SYSTEM
Mar 20, 2020
Incident date: Mar 13, 2020
MY 2018 GMC SIERRA HD EXPERIENCED AN ELECTRICAL SHORT OR OVERLOAD, CAUSING A THERMAL EVENT THAT MELTED AREAS AROUND THE REAR DEFROST CIRCUIT. LOTS OF SMOKE AND BURNING SMELL, BUT LUCKILY, I DID NOT SEE FLAMES. THE EXACT ISSUE IS CURRENTLY BEING ADDRESSED UNDER GM RECALL# "N192265660 REAR WINDOW DE... Read more
Fire
UNKNOWN OR OTHER
Jan 24, 2020
Incident date: Dec 5, 2018
REAR CAMERA ONLY WORKS INTERMITTENTLY AND NEVER EARLY MORNINGS WHEN TRUCK IS PUT IN REVERSE. A BLUE SCREEN COMES UP WITH 'SERVICE BACK UP CAMERA ' ON SCREEN.
POWER TRAIN
Dec 16, 2019
Incident date: Dec 16, 2019
WHILE TRYING TO MERGE ONTO THE INSTERSTATE MY TRUCK STARTED LOST POWER AND STARTED TO CHUG. MY TRUCK SLOWED DRASTICALLY WHICH CAUSED A TRACTOR/TRAILER TO ALMOST RUN INTO THE BACK OF ME. THIS HAS BEEN AN ONGOING ISSUE THAT MY DEALERSHIP HAS ADDRESSED BY REFLASHING MY COMPUTER. TO MY KNOWLEDGE THE ... Read more
ENGINE
Dec 2, 2019
Incident date: May 28, 2019
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V328000 (ENGINE); HOWEVER, THE PARTS FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. JONES BUICK G... Read more
ENGINE
Sep 17, 2019
Incident date: Sep 16, 2019
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500. WHILE DRIVING 30-50 MPH UP A HILL, THE VEHICLE SHUDDERED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 5,641. THE VIN WAS INVALID.
TIRES:SIDEWALL
Sep 3, 2019
Incident date: Aug 1, 2019
TL* THE CONTACT OWNS A 2018 GMC SIERRA 2500 EQUIPPED WITH ORIGINAL FIRESTONE TRANSFORCE H/T TIRES, SIZE: 245/75/R17 (NA). UPON INSPECTION, THE CONTACT DISCOVERED THAT ALL FOUR TIRES HAD EXPERIENCED SIDEWALL BUBBLING. THE UNUSED SPARE TIRE ALSO EXPERIENCED THE FAILURE. THE VEHICLE WAS TAKEN TO GRIFFI... Read more
EXTERIOR LIGHTING
Apr 26, 2019
Incident date: Oct 24, 2018
HID HEADLIGHTS SHAKE WHEN HITTING THE SLIGHTEST BUMP IN THE ROAD. GM SAYS IT'S NORMAL AND REFUSES TO TRY TO FIX.
POWER TRAIN
Nov 12, 2018
Incident date: Nov 12, 2018
TRUCK BEGAN ROLLING DOWNHILL WHILE THE VEHICLE WAS IN PARK WITH THE KEYS OUT OF TGE IGNITION. I WAS REMOVING A CHILD SEAT FROM THE PASSENGER SIDE REAR SEAT AT THE TIME. SPOUSE WAS ABLE TO HURRIEDLY JUMP INTO THE VEHICLE AND APPLY THE BRAKES.
EXTERIOR LIGHTING
Oct 16, 2018
Incident date: Oct 16, 2018
HEADLIGHTS SHAKE WHEN GOING OVER BUMPS IN HIGHWAY. ITS DISTRACTING AND IRRITATING AND TAKES YOUR ATTENTION FROM THE ROAD WHEN IT HAPPENS.
ELECTRICAL SYSTEM
Aug 13, 2018
Incident date: May 24, 2018
WHILE THE TRUCK WAS UNATTENDED, SMOKE WAS OBSERVED BY A PASSER-BY WHO CALLED THE LOCAL FIRE DEPARTMENT. FIRE DEPT BROKE A WINDOW FOR ACCESS, EXTINGUISHED FIRE. HAULED VEHICLE AWAY FOR SAFEKEEPING. HAPPENED WHILE WE WERE AT A CONDO COMPLEX, VEHICLE PARKED FOR THE EVENING. HEAT INTENSITY AND MELTED ... Read more
Fire
FUEL/PROPULSION SYSTEM
Jul 17, 2018
Incident date: Jul 11, 2018
MY HUSBAND WAS DRIVING OUR BRAND NEW DENALI WHICH HAS ONLY 3500 MILES ON IT. THE ENGINE COMPLETELY SHUT DOWN CROSSING A HIGHWAY WITH 55 MILES PER HOUR POSTING AND MY DAUGTHER OF 8 YEARS OLD WAS IN THE BACK SEAT. THE ENGINE AS I SAID COMPLETELY SHUT DOWN WITH NO INDICATOR LIGHTS OR WARNING AND MY HUS... Read more
NHTSA Safety Ratings, 2018 GMC SIERRA 2500
2018 GMC Sierra 2500 PU/EC RWD
| Category | Rating |
|---|---|
| Overall Rating | 4 / 5 ★★★★☆ |
| Frontal Crash | 4 / 5 ★★★★☆ |
| Frontal Crash, Driver | 4 / 5 ★★★★☆ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 5 / 5 ★★★★★ |
| Side Crash, Driver | 5 / 5 ★★★★★ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 3 / 5 ★★★☆☆ |
| Rollover Risk | 20.4% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2018 GMC SIERRA 2500
1,407 manufacturer communications from 759 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 258 |
| 060000 ENGINE AND ENGINE COOLING | 136 |
| 110000 ELECTRICAL SYSTEM | 116 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 101 |
| 100000 POWER TRAIN | 87 |
| 060000 ENGINE (PWS) | 75 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 54 |
| 070000 FUEL SYSTEM, GASOLINE | 45 |
23-NA-032
Apr 29, 2024
060000 ENGINE AND ENGINE COOLING
The informational bulletin advises the tech to use the glow plug bore cleaner to reduce the chance of soot building up on the glow plug causing a premature failure.
00-03-10-006P
Apr 18, 2024
200000 WHEELS
This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).
20-NA-132
Apr 10, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Apr 10, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
17-NA-052
Apr 8, 2024
350000 EQUIPMENT
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
17-NA-052
Apr 8, 2024
200000 WHEELS
This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
20-NA-132
Mar 26, 2024
118000 ELECTRICAL SYSTEM:SOFTWARE
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Mar 26, 2024
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
23-NA-103
Mar 21, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
07-00-89-037S
Mar 11, 2024
350000 EQUIPMENT
This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.
11-00-89-005X
Mar 10, 2024
350000 EQUIPMENT
This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).
24-NA-040
Mar 4, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.
17-NA-073
Mar 1, 2024
980000 UNKNOWN OR OTHER
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
PIP5968
Feb 27, 2024
100000 POWER TRAIN
This Preliminary information communicates to have the dealer contact TAC with the transmission TUN number prior to transmission installation.
PIP5966
Feb 23, 2024
100000 POWER TRAIN
This Preliminary information communicates Diagnostic aids for a no start or DTC'S following a transmission replacement
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
PIT5551N
Feb 21, 2024
260000 FORWARD COLLISION AVOIDANCE
This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".
PIT4322P
Feb 21, 2024
251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti
16-NA-222
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
19-NA-044
Feb 7, 2024
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
19-NA-044
Feb 7, 2024
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.
PIT5479F
Feb 6, 2024
030000 BRAKES (PWS)
This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the calipe
PIT4506G
Feb 2, 2024
190000 TIRES
This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" w
16-NA-338
Feb 2, 2024
100000 POWER TRAIN
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
16-NA-338
Feb 2, 2024
060000 ENGINE AND ENGINE COOLING
This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle
PIT6122
Jan 31, 2024
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
This Preliminary information communicates to dealers of a known issue with failed map update
PIP5395H
Jan 24, 2024
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a l
PI0281K
Jan 18, 2024
160000 STRUCTURE
This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIT5161K
Jan 10, 2024
071000 FUEL SYSTEM, GASOLINE:STORAGE
This Preliminary Information communication provides information to the technician about vehicles that may have a bump feel or clunk noise at a stop or on launch. Dealer should communicate to the customer this condition is a normal operating
PI0592I
Jan 8, 2024
110000 ELECTRICAL SYSTEM
This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).
PIT5386J
Dec 20, 2023
280000 BACK OVER PREVENTION
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the
PIT5386J
Dec 20, 2023
110000 ELECTRICAL SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that are found to have a back-up alarm inoperative during the Pre-Delivery Inspection. On trucks equipped with the Back Up Alarm (RPO 8S3), the
PIT5962A
Dec 15, 2023
110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
PIT5962A
Dec 15, 2023
980000 UNKNOWN OR OTHER
This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
20-NA-132
Dec 8, 2023
060000 ENGINE AND ENGINE COOLING
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
110000 ELECTRICAL SYSTEM
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
20-NA-132
Dec 8, 2023
350000 EQUIPMENT
This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.
03-00-91-001I
Nov 6, 2023
200000 WHEELS
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
100000 POWER TRAIN
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
020000 SUSPENSION
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
03-00-91-001I
Nov 6, 2023
010000 STEERING
This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.
20-NA-159
Oct 30, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
22-NA-225
Oct 17, 2023
100000 POWER TRAIN
This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear
22-NA-225
Oct 17, 2023
350000 EQUIPMENT
This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear
23-NA-065
Oct 16, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Oct 16, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
05-00-89-029F
Oct 11, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.
01-06-01-011O
Oct 6, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
99-00-89-019Y
Oct 3, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.
20-NA-159
Sep 28, 2023
200000 WHEELS
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
20-NA-159
Sep 28, 2023
190000 TIRES
This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).
PIT5698D
Sep 26, 2023
110000 ELECTRICAL SYSTEM
This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.
02-00-89-002W
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
23-NA-154
Sep 21, 2023
350000 EQUIPMENT
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
07-08-49-020R
Sep 21, 2023
117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
350000 EQUIPMENT
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
07-08-49-020R
Sep 21, 2023
110000 ELECTRICAL SYSTEM
This informational bulletin provides information for the IPC odometer programming method quick reference guide.
17-NA-157
Sep 8, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.
23-NA-154
Sep 5, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
PIP4112T
Sep 1, 2023
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-306
Sep 1, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
PIP4112T
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
18-NA-306
Aug 18, 2023
350000 EQUIPMENT
This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).
23-NA-144
Aug 18, 2023
030000 BRAKES (PWS)
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
09-00-89-016H
Aug 15, 2023
350000 EQUIPMENT
This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.
23-NA-065
Aug 14, 2023
350000 EQUIPMENT
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-065
Aug 14, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides repair information to correct a customer concern of OnStar Inoperative after Importing Vehicle from Canada to the United States.
23-NA-141
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b
16-NA-222
Aug 10, 2023
110000 ELECTRICAL SYSTEM
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
16-NA-222
Aug 10, 2023
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.
15-00-89-004F
Aug 7, 2023
010000 STEERING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
020000 SUSPENSION
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
15-00-89-004F
Aug 7, 2023
100000 POWER TRAIN
This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.
03-06-04-017T
Aug 1, 2023
080000 FUEL SYSTEM, DIESEL
This service bulletin provides information on availability of Diesel Fuel additives.
01-00-89-010R
Aug 1, 2023
350000 EQUIPMENT
This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.
18-NA-103
Aug 1, 2023
110000 ELECTRICAL SYSTEM
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in
04-06-04-051H
Aug 1, 2023
070000 FUEL SYSTEM, GASOLINE
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051H
Aug 1, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
18-NA-103
Aug 1, 2023
080000 FUEL SYSTEM, DIESEL
This service bulletin provides service information for customer concerns of an in-tank fuel pump whining noise, engine hard to start and/or stalls and Malfunction Indicator Lamp (MIL) is illuminated that may be caused by gelling of fuel in
03-06-01-023G
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
Showing 100 of 1,407 bulletins.
GMC SIERRA 2500 - All Years Overview
Complete safety history for the GMC SIERRA 2500 across all model years (1997, 2026).
117
Total Recalls
2,282
Total Complaints
0
Investigations
115
Reported Crashes
60
Reported Fires
3
Reported Deaths
GMC SIERRA 2500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 14 | View |
| 2025 | 1 | 35 | View |
| 2024 | 4 | 135 | View |
| 2023 | 1 | 39 | View |
| 2022 | 3 | 53 | View |
| 2021 | 6 | 65 | View |
| 2020 | 9 | 107 | View |
| 2019 | 7 | 40 | View |
| 2018 (current) | 5 | 46 | |
| 2017 | 6 | 51 | View |
| 2016 | 5 | 77 | View |
| 2015 | 6 | 100 | View |
| 2014 | 2 | 39 | View |
| 2013 | 3 | 57 | View |
| 2012 | 3 | 39 | View |
| 2011 | 4 | 81 | View |
| 2010 | 5 | 11 | View |
| 2009 | 5 | 37 | View |
| 2008 | 3 | 78 | View |
| 2007 | 3 | 98 | View |
| 2006 | 3 | 78 | View |
| 2005 | 4 | 159 | View |
| 2004 | 4 | 175 | View |
| 2003 | 3 | 193 | View |
| 2002 | 4 | 164 | View |
| 2001 | 5 | 171 | View |
| 2000 | 3 | 63 | View |
| 1999 | 2 | 42 | View |
| 1998 | 3 | 19 | View |
| 1997 | 4 | 14 | View |
| 1994 | 0 | 2 | View |