2002 GMC SIERRA 2500
4 recalls, 164 complaints - 166 TSBs
06E050000 Jun 6, 2006
SERVICE BRAKES, AIR
Defect Description
CERTAIN FEDERAL-MOGUL NATIONAL AND CARQUEST AFTERMARKET HUB ASSEMBLIES, P/N 515058, SOLD FOR USE ON 2001-2006 GENERAL MOTORS 1500 AND 2500 4WD TRUCKS. ON THE SUBJECT HUB ASSEMBLIES, THE ABS SENSOR CORD DEPARTS FROM THE HUB ASSEMBLY AT A 90 DEGREE ANGLE. AS A RESULT, THERE IS A FIT ISSUE WITH THE B... Read more
Consequence
IF STOPPING DISTANCE IS LIMITED, A VEHICLE CRASH COULD OCCUR.
Remedy
FEDERAL-MOGUL WILL NOTIFY ITS OWNERS AND WILL EITHER CREDIT THE CUSTOMERS ACCOUNT OR REPLACE THE UNIT. THE RECALL IS EXPECTED TO BEGIN DURING JUNE 2006. OWNERS CAN CONTACT FEDERAL-MOGUL CUSTOMER SERVICE AT 1-800-563-8507 EXT 3530.
06E043000 May 19, 2006
FUEL SYSTEM, GASOLINE
Defect Description
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE... Read more
Consequence
THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy
HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
06E010000 Feb 1, 2006
STEERING
Defect Description
CERTAIN FABTECH AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS71000 AND FTS71001, INSTALLED FOR USE ON CERTAIN 2001-2006 GM C/K 2500 PICK UP TRUCKS AND SPORT UTILITY VEHICLES. THE PIN LOCATED INSIDE THE PITMAN ARM CAN SHEAR OFF DUE TO A REVERSE BENDING FATIGUE CONDITION, RESULTING IN A TOTAL LOSS ... Read more
Consequence
LOSS OF STEERING CONTROL COULD LEAD TO A VEHICLE CRASH WITH POTENTIAL INJURY OR DEATH.
Remedy
FABTECH WILL NOTIFY OWNERS AND REPLACE THE PITMAN AND IDLER ARMS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2006. OWNERS MAY CONTACT FABTECH AT 909-597-7800.
01V220000 Jun 26, 2001
INTERIOR LIGHTING
Defect Description
VEHICLE DESCRIPTION: CERTAIN PICKUP TRUCKS EQUIPPED WITH 6.6L DIESEL ENGINES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THESE VEHICLES HAVE A BRAKE SYSTEM WARNING LIGHT IN THE INSTRUMENT CLUSTER THAT MAY NOT ILLUMINATE WHEN THE BRAKE FLUID IS LOW. I... Read more
Consequence
THESE CONDITIONS COULD RESULT IN REDUCED BRAKING CAPABILITY, WHICH COULD LEAD TO A CRASH.
Remedy
DEALERS WILL CHANGE THE LOCATION OF A WIRE CONNECTION IN THE UNDERHOOD BUSSED ELECTRICAL CENTER. OWNER NOTIFICATION BEGAN JULY 9, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT ... Read more
Complaint Statistics
164 total complaints
12 crashes 2 fires 9 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 32 |
| SERVICE BRAKES, HYDRAULIC | 27 |
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 11 |
| ENGINE AND ENGINE COOLING | 7 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 5 |
| FUEL/PROPULSION SYSTEM | 5 |
| STEERING | 4 |
| ENGINE AND ENGINE COOLING:ENGINE | 4 |
| POWER TRAIN | 4 |
| SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS | 4 |
VISIBILITY/WIPER
Jan 15, 2023
Incident date: Aug 26, 2022
Windshield seal bond at top failed resulting in loose front windshield not being attached to the body. This is leaking water and leading to poor visibility that is dangerous but more concerning is the detachment of the window from the body. This would be extremely dangerous in a collision. The car ... Read more
AIR BAGS
Feb 28, 2019
Incident date: Feb 25, 2019
WHILE TRAVELING ON THE HIGHWAY WE HIT BLACK ICE AND ULTIMATELY ENDED UP WITH A FRONT IMPACT WHICH TURNED INTO A 2 TIME VEHICLE ROLLOVER. BOTH FRONT SEAT BELTS AND BUCKLED DURING THE ROLLOVER AND DID NOT LOCK AND NEITHER OF THE AIRBAGS IN FRONT WHEN OFF AT ANY POINT DURING THE COLLISION
Crash
2 injured
SEAT BELTS
Feb 28, 2019
Incident date: Feb 25, 2019
WHILE TRAVELING ON THE HIGHWAY WE HIT BLACK ICE AND ULTIMATELY ENDED UP WITH A FRONT IMPACT WHICH TURNED INTO A 2 TIME VEHICLE ROLLOVER. BOTH FRONT SEAT BELTS AND BUCKLED DURING THE ROLLOVER AND DID NOT LOCK AND NEITHER OF THE AIRBAGS IN FRONT WHEN OFF AT ANY POINT DURING THE COLLISION
Crash
2 injured
SERVICE BRAKES
Dec 4, 2017
Incident date: Nov 21, 2017
I PURCHASE THIS TRUCK 2/03/17 AND HAVE USED IT UNTIL 2 WEEKS AGE WHEN THE BRAKE LINES BROKE IN MY DRIVEWAY, I AM HAVING THE LINES REPLACED WITH STAINLESS LINES AT A COST OF ABOUT $1200 ( I AM NOT SURE OF THE TOTAL COST BECAUSE IT ALSO NEEDS A ANTILOCK BRAKING PUMP WHICH WAS BADLY CORRODED) THE FUEL ... Read more
FUEL/PROPULSION SYSTEM
Dec 4, 2017
Incident date: Nov 21, 2017
I PURCHASE THIS TRUCK 2/03/17 AND HAVE USED IT UNTIL 2 WEEKS AGE WHEN THE BRAKE LINES BROKE IN MY DRIVEWAY, I AM HAVING THE LINES REPLACED WITH STAINLESS LINES AT A COST OF ABOUT $1200 ( I AM NOT SURE OF THE TOTAL COST BECAUSE IT ALSO NEEDS A ANTILOCK BRAKING PUMP WHICH WAS BADLY CORRODED) THE FUEL ... Read more
POWER TRAIN
Dec 4, 2017
Incident date: Nov 21, 2017
I PURCHASE THIS TRUCK 2/03/17 AND HAVE USED IT UNTIL 2 WEEKS AGE WHEN THE BRAKE LINES BROKE IN MY DRIVEWAY, I AM HAVING THE LINES REPLACED WITH STAINLESS LINES AT A COST OF ABOUT $1200 ( I AM NOT SURE OF THE TOTAL COST BECAUSE IT ALSO NEEDS A ANTILOCK BRAKING PUMP WHICH WAS BADLY CORRODED) THE FUEL ... Read more
FUEL/PROPULSION SYSTEM
Mar 9, 2017
Incident date: Mar 3, 2017
THE TUBULAR FRAME THAT SUPPORTS BOTH THE GAS TANK AND REAR PASSENGER SIDE SHOCK ABSORBER EXTREMELY RUSTS OUT CAUSING THE FRAME TO EVENTUALLY DISCONNECT FROM ITSELF AND ALLOW THE GAS TANK TO DROP AND/OR THE SHOCK TO DISCONNECT FROM THE AXLE, BOTH IN WHICH MAY CAUSE A FATAL ACCIDENT.
SUSPENSION
Mar 9, 2017
Incident date: Mar 3, 2017
THE TUBULAR FRAME THAT SUPPORTS BOTH THE GAS TANK AND REAR PASSENGER SIDE SHOCK ABSORBER EXTREMELY RUSTS OUT CAUSING THE FRAME TO EVENTUALLY DISCONNECT FROM ITSELF AND ALLOW THE GAS TANK TO DROP AND/OR THE SHOCK TO DISCONNECT FROM THE AXLE, BOTH IN WHICH MAY CAUSE A FATAL ACCIDENT.
STEERING
Dec 19, 2016
Incident date: Dec 15, 2016
WHILE DRIVING OF A CITY STREET, AT A SLOW RATE (10-15MPH) AND TAKING A SLOW, APPROXIMATELY 90 DEGREE LEFT TURN, I HEARD A LOUD "POPPING/BREAKING SOUND". WHILE MAKING THE TURN, I INITIALLY HAD TURNING CAPABILITIES UNTIL I HEARD THE "POP" SOUND. UPON HEARING THE SOUND, I NO LONGER HAD THE ABILITY TO T... Read more
SERVICE BRAKES
Nov 22, 2016
Incident date: Nov 22, 2016
ANTI-LOCK BRAKES ENGAGE ON DRY PAVEMENT JUST PRIOR TO COMING TO A COMPLETE STOP.
SERVICE BRAKES
May 29, 2015
Incident date: Sep 20, 2014
I HAVE OWNED MANY GM TRUCKS, AND NEVER HAD ONE WITH SO MANY RUSTED OUT BRAKE LINES. WHY CAN'T THEY MAKE THEM WITH STAINLESS STEEL LINES. THEY SHOULD HAVE A RECALL FOR THIS. WHAT HAPPENS WHEN FRONT AND BACK LINES GO AT THE SAME TIME, I WILL TELL YOU, NO BRAKES ! THIS IS THE WORST ONE WITH THE RUST TH... Read more
SERVICE BRAKES
May 9, 2015
Incident date: May 6, 2015
REAR STEEL BRAKE LINE FAILURE WHILE IN PARKING LOT, COMPLETE LOSS OF BRAKING ABILITY
SERVICE BRAKES
Apr 24, 2015
Incident date: Feb 9, 2015
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, WHEN THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKES FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
FUEL/PROPULSION SYSTEM
Feb 28, 2015
Incident date: Feb 24, 2015
DRIVING INTO DRIVEWAY APPLIED BRAKES , PEDAL WENT RIGHT TO THE FLOOR NO WARNING LIGHT OR ANY INDICATION OF A PROBLEM GOT OUT OF TRUCK AND FOUND FLUID DRIPPING OFF FRAME BY FUEL TANK. RUPTURED LINE ABOVE TANK ON FRAME, OTHER BRAKE LINES ALSO LOOK CORRODED. AFTER SOME RESEARCH I FOUND THIS TO BE A ... Read more
SERVICE BRAKES
Feb 28, 2015
Incident date: Feb 24, 2015
DRIVING INTO DRIVEWAY APPLIED BRAKES , PEDAL WENT RIGHT TO THE FLOOR NO WARNING LIGHT OR ANY INDICATION OF A PROBLEM GOT OUT OF TRUCK AND FOUND FLUID DRIPPING OFF FRAME BY FUEL TANK. RUPTURED LINE ABOVE TANK ON FRAME, OTHER BRAKE LINES ALSO LOOK CORRODED. AFTER SOME RESEARCH I FOUND THIS TO BE A ... Read more
SERVICE BRAKES
Nov 4, 2014
Incident date: Nov 2, 2014
DRIVING DOWN RURAL ROAD AT 55MPH, A DEER JUMPS INTO MY PATH. I QUICKLY BRAKE, ABS ACTIVATES AND PEDAL DROPS TO NEAR FLOOR. TRUCK DOES STOP, BUT BRAKING MUCH MORE DIFFERENT THAN NORMAL. DEER MOVES ON AND I START MOVING AGAIN. NEXT STOP SIGN I NOTICE THAT BRAKE PEDAL DROPS TO FLOOR, STILL BRAKING, BUT... Read more
SERVICE BRAKES
Nov 4, 2014
Incident date: Oct 16, 2014
PULLING OUT OF MY DRIVEWAY ONTO THE STREET. APPLIED THE BRAKES WHEN REACHING THE END OF THE DRIVEWAY AND BRAKE PEDAL WHEN COMPLETELY TO THE FLOOR. WAS ABLE TO STOP, BEING THAT I WAS ONLY GOING AROUND 2 MPH AT THE TIME. WHEN I GOT OUT OF THE TRUCK, I SAW A LARGE AMOUNT OF BRAKE FLUID ON THE DRIVEWAY ... Read more
SERVICE BRAKES
Sep 12, 2014
Incident date: Sep 11, 2014
BRAKES FAILED WHILE DRIVING DOWN ROAD. ALL BRAKE LINES ARE SEVERELY RUSTED. IS THEIR A GALVANIC REACTION BETWEEN LINES AND TRUCK THAT IS CAUSING THIS? HAVE NEVER HAD BRAKE LINES RUST AS BADLY ON OTHER VEHICLES THAT WERE OLDER THAN THIS ONE. *TR
AIR BAGS
Sep 12, 2014
Incident date: Aug 2, 2014
AIR BAG SENSOR WENT OUT. 4TH ALTERNATOR WAS REPLACED ON 6 JAN 14; THREE OTHERS WERE REPLACED BETWEEN 9 MAR2012 AND 6 JAN 14. RESISTOR FOR AIR CONDITIONING REPLACED ON 9 JUL 13. FRONT HUBS FAILED TWICE REQUIRING THEIR REPLACEMENT WITHIN SIX MONTHS. FRONT BRAKE PADS REPLACED TWICE IN 16 MONTHS AND... Read more
SERVICE BRAKES
Sep 6, 2014
Incident date: Sep 1, 2014
I HAD BEEN DRIVING FOR 15-20 MILES BOTH ON AND OFF THE HIGHWAY AND THE VEHICLE STOPPED FINE. I WAS TRAVELING AT ABOUT 60 MPH AND WAS COMING UP ON HIGHWAY TRAFFIC THAT WAS AT A STANDSTILL . I STEPPED ON THE BRAKE PEDDLE AND IT WENT STRAIT TO THE FLOOR, ABSOLUTELY NO BRAKES AT ALL AND NO EVEN A HINT... Read more
SERVICE BRAKES
Jul 20, 2014
Incident date: Dec 19, 2013
2002 GMC SIERRA 2500HD 4X4 4DR COMPLETE BRAKE FAILURE WHEN MOVING VEHICLE AT HUNT CAMP.BRAKE PEDAL WENT COMPLETELY TO FLOOR.RUSTED BRAKE LINES BLEW UNDER DRIVERS DOOR LOCATION.LOCAL MECHANIC REPLACED LINES FROM MASTER CYL. TO ABS DEVICE. IF THIS HAD HAPPENED THE DAY BEFORE,WITH TRUCK LOADED WIT... Read more
SERVICE BRAKES
Jul 14, 2014
Incident date: Jul 5, 2014
BACKING MY TRUCK DOWN A BOAT LAUNCH TO PUT A PWC IN. AS I APPLIED THE BRAKE AT THE BOTTOM OF THE RAMP, THE PEDAL WENT TO THE FLOOR, LOSING ALL BRAKES. SINCE I WAS CLOSE TO THE WATER, BY THE TIME I GOT IT INTO FORWARD, IT WAS ALREADY OVER THE EDGE OF THE RAMP INTO THE WATER. SUBMERGED UP TO THE BO... Read more
Crash
SERVICE BRAKES
Jul 13, 2014
Incident date: Jul 12, 2014
STEEL BRAKE LINE RUPTURED WITH NO WARNING UNDER THE DRIVERS SIDE FLOOR PANEL. IT WAS THE LINE FROM THE MASTER CYLINDER TO THE ANTI-LOCK BRAKE ACTUATOR. READ DOZENS OF ONLINE POSTINGS ABOUT THIS BEING A HUGE PROBLEM AND WAS ENCOURAGED TO REPORT IT. SAFELY STOPPING THE TRUCK (EMPTY) WAS VERY HARD A... Read more
SERVICE BRAKES
Jul 8, 2014
Incident date: Feb 11, 2014
APPROACHING A STOP LIGHT OF A 55 MPH ROAD AND APPLIED THE BRAKES. THE TRUCK FAILED TO STOP. I WENT THROUGH THE RED LIGHT BUT DID NOT HIT ANY OTHER CARS. *JS
SERVICE BRAKES
Jun 5, 2014
Incident date: May 26, 2014
BRAKES WENT OUT NO WARNING, AFTER LOOKING ON DRIVERS SIDE SEAT UNDER TRUCK WHERE FLUID WAS RUNNING OUT SAW WHERE BRAKE LINE WAS RUSTED AND IT BUSTED. SO I TOOK SEVERAL PICTURES AND CALLED GMC, THEY IN TURN TOWED MY TRUCK TO AUFFENBERG OF CARBONDALE, ILLINOIS AT NO CHARGE. AT THIS TIME I STARTED RESE... Read more
SERVICE BRAKES
May 26, 2014
Incident date: May 26, 2014
WAS LEAVING MY DRIVE WAY AND WENT TO PUT ON BRAKES AND THEY MADE A HISSING SOUND AND PEDDLE WENT ALL THE WAY TO THE FLOOR AND BRAKE FLUID STARTED POURING OUT, SO PUSHED EMERGENCY BRAKE AND NOTHING HAPPENED THERE WAS NO BRAKES. WITH HELP GOT TRUCK BACK IN DRIVE WAY AND GOT UNDER TRUCK WHERE FLUID WA... Read more
SERVICE BRAKES
Apr 5, 2014
Incident date: Jan 14, 2014
REAR BRAKE LINE RUSTED OUT OVER FUEL TANK WHERE LINE RUNS ON TOP OF FRAME RAIL. ALL BRAKE LINES RUSTED. ALSO FUEL LINES RUSTED. CAN OR WILL FAIL AT ANYTIME. MAY CAUSE AN ACCIDENT. NO BRAKE FAILURE LIGHT!!!! *TR
ENGINE
Mar 16, 2014
Incident date: Jun 7, 2012
THREE BROKEN MANIFOLD BOLTS. FROM WHAT I HEAR THIS IS A COMMON OCCURRENCE. THE BROKEN ONE CLOSE TO FIREWALL, WILL HAVE TO PULL ENGINE TO FIX. THERE SHOULD BE A RECALL ON THESE MANIFOLD BOLTS. *TR
POWER TRAIN
Mar 15, 2014
Incident date: Mar 7, 2014
THE TRANSMISSION CAME OUT OF REVERSE, AND WOULD NOT RETURN. NO REVERSE OR DRIVE AT ALL. *TR
SERVICE BRAKES
Dec 13, 2013
Incident date: Dec 12, 2013
THE VEHICLE WAS PARKED ON A 35-40 DEGREE SLOPED DRIVEWAY. GOT IN, STEPPED ON BRAKE,STARTED VEHICLE, RELEASED EMERGENCY BRAKE, SHIFT INTO REVERSE, AND BRAKE PEDAL WENT TO THE FLOOR, WITH TRUCK ROLLING BACKWARDS. WHEEL WAS TURNED, AND TRUCK HIT A SIDE OF RETAINING WALL. IT DID NOT ROLL BACK EXCESSIVE... Read more
Crash
SERVICE BRAKES
Dec 11, 2013
Incident date: Dec 11, 2013
BRAKE-LINE-CORROSION- LOST MY BRAKES. *TR
SERVICE BRAKES
Dec 8, 2013
Incident date: Nov 18, 2012
ROTTED OUT BRAKE LINES @ 118,000 MILES . SHOULD BE A RECALL . NO ACCIDENT BUT WAS PULLING MY BOAT AT TIME OF FAILURE. COULD HAVE BEEN A VERY BAD ACCIDENT . JUST FINISHED CHANGING ALL THE BRAKE LINES WHAT A JOB. BETWEEN THIS N THE INJECTORS THIS TRUCK WAS A POOR VALUE. ALL DONE WITH GM HAD TOO MANY P... Read more
SERVICE BRAKES
Sep 25, 2013
Incident date: Sep 23, 2013
NO BRAKES! PEDAL TO THE FLOOR. RUSTED BRAKE LINES. *JS
SERVICE BRAKES
Aug 8, 2013
Incident date: Dec 17, 2010
THE PEDAL WENT ALL THE WAY TO THE FLOOR, AND I MISSED THE TURN I WAS TRYING TO MAKE. I ROLLED TO A STOP. I WALKED TO A SERVICE STATION. I WAS INFORMED THAT ALL BRAKE LINES WERE CORRODED AND HAD TO BE REPLACED. ALL LINES, HOSES, AND CALIPERS WERE REPLACED AT A COST OF $1800.00. *TR
SERVICE BRAKES
Jun 12, 2013
Incident date: Jun 12, 2013
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 123,000. *TR
ENGINE
Jun 11, 2013
Incident date: Nov 1, 2012
THE TRUCK HAS SEVERAL BROKEN EXHAUST MANIFOLD STUDS THAT ARE COMPLETELY RUSTED OUT CAUSING FAILURE OF CORRECT EMISSION CONTROLS THROUGH THE CATALYTIC CONVERTER, AND OUT OF THE HEADERS INSTEAD. THIS IS ENVIRONMENTALLY UNFRIENDLY, AND IS REALLY ANNOYING AS THE EXHAUST LEAKS FROM UNDER THE HOOD DUE TO... Read more
FUEL/PROPULSION SYSTEM
Feb 4, 2013
Incident date: Feb 3, 2013
SMELLS GASOLINE EVERY TIME FILLED UP TANK. LOOKED FROM UNDER THE TRUCK AND SAW THE FUEL FILLER NECK IS RUSTED WITH A BIG CRACK THAT ALLOW GAS VAPOR TO ESCAPE. LOOKED ONLINE AND SAW THAT 2003 GMC VANS HAVE A RECALL FOR THIS SAME PROBLEM. *TR
SERVICE BRAKES
Dec 13, 2012
Incident date: Oct 14, 2012
I WAS EXITING MY DRIVEWAY, WHICH IS VERY STEEP,THE BRAKE PEDAL WENT TO THE FLOOR WITH NO WARNING,LAMPS OR OTHERWISE. MY VEHICLE SURGED ACROSS BOTH LANES AND WOUND UP IN THE WOODS. *TR
Crash
FUEL/PROPULSION SYSTEM
Dec 12, 2012
Incident date: Jul 4, 2012
NOTICED SOMETHING LEAKING UNDER TRUCK IN FRONT OF FUEL TANK. FUEL LINE LEAKING AT CONNECTIONS ABOVE FUEL COOLER (LINES LOOK GOOD BUT ALL CONNECTIONS ARE BADLY RUSTED) DEALER WANTS $1,700.00 TO REPAIR, SAYS THERE IS NO RECALL. *TR
FUEL SYSTEM, DIESEL
Dec 12, 2012
Incident date: Jul 4, 2012
NOTICED SOMETHING LEAKING UNDER TRUCK IN FRONT OF FUEL TANK. FUEL LINE LEAKING AT CONNECTIONS ABOVE FUEL COOLER (LINES LOOK GOOD BUT ALL CONNECTIONS ARE BADLY RUSTED) DEALER WANTS $1,700.00 TO REPAIR, SAYS THERE IS NO RECALL. *TR
ELECTRICAL SYSTEM
Nov 29, 2012
Incident date: Nov 28, 2012
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING, THE INSTRUMENT PANEL LIGHTS STOPPED ILLUMINATING. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.
STEERING
Nov 21, 2012
Incident date: Nov 19, 2012
VEHICLE IS A 2002 GMC HD 2500 PICKUP TRUCK WITH A DURAMAX DIESEL ENGINE, AND 5 SPEED ALLISON TRANSMISSION WHILE DRIVING ON SURFACE STREETS, THE POWER BRAKES AND STEERING BOTH WENT OUT SIMULTANEOUSLY. STOPPING REQUIRED BOTH FEET ON PEDAL, AND STEERING WAS NEARLY IMPOSSIBLE. PROBLEM TRACED TO THE "... Read more
SERVICE BRAKES
Nov 21, 2012
Incident date: Nov 19, 2012
VEHICLE IS A 2002 GMC HD 2500 PICKUP TRUCK WITH A DURAMAX DIESEL ENGINE, AND 5 SPEED ALLISON TRANSMISSION WHILE DRIVING ON SURFACE STREETS, THE POWER BRAKES AND STEERING BOTH WENT OUT SIMULTANEOUSLY. STOPPING REQUIRED BOTH FEET ON PEDAL, AND STEERING WAS NEARLY IMPOSSIBLE. PROBLEM TRACED TO THE "... Read more
SERVICE BRAKES
Oct 18, 2012
Incident date: Oct 18, 2012
THE TRUCK WOULD NOT STOP AT STOP SIGN AND THE BRAKE GOES CLEAR TO THE FLOOR BEFORE SLOWS TO A STOP. *TR
SERVICE BRAKES
Oct 15, 2012
Incident date: Oct 14, 2012
A BRAKE LINE RUPTURED CAUSING LOSS OF STOPPING POWER. TRUCK WAS NOT ABLE TO SLOW ENOUGH TO MAKE ORIGINALLY-PLANNED TURN. TRUCK WAS SAFELY RETURNED HOME USING EMERGENCY BRAKE AND ENGINE BRAKING. UPON INSPECTION, A LEAKING BRAKE LINE WAS FOUND BETWEEN THE MASTER CYLINDER AND ABS MODULE. ALL BRAKE ... Read more
SERVICE BRAKES
Oct 12, 2012
Incident date: Aug 27, 2012
I HAD AN UNEXPECTED BRAKE FAILURE CAUSED BY THE RUST THROUGH OF THE BRAKE LINE UNDER THE DRIVER SEAT. IT WAS FORTUNATE THAT I WAS IN A PARKING LOT AND GOING AT A SLOW SPEED AT THE TIME. I HAD TO REPLACE THE ENTIRE BRAKE LINE SYSTEM AS THERE WAS RUST ON ALL THE LINES. THE REPAIR COST WAS $741.89. ... Read more
SERVICE BRAKES
Oct 10, 2012
Incident date: Sep 8, 2012
WAS TRAVELING ON A STRAIGHT STRETCH OF ROAD APPROACHING A RED LIGHT. AS I ATTEMPTED TO APPLY THE BRAKES THE BRAKE PEDAL WENT STRAIGHT TO THE FLOOR - THE VEHICLE WOULD NOT STOP. I THEN DROPPED THE TRANSMISSION FROM "D" OR DRIVE TO "L1", ENGAGED THE "TOW SETTING" OF THE TRANSMISSION, AND APPLIED THE P... Read more
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Oct 1, 2012
Incident date: Sep 27, 2012
I WAS DRIVING MY 2002 GMC SIERRA 2500 HD ON I95 WHEN TRAFFIC CAME TO A SUDDEN STOP. I SLAMMED ON THE BRAKES AT WHICH POINT THE ABS SYSTEM STARTED PULSING THE BRAKES, BUT THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WITH NO FURTHER BRAKE RESPONSE. THANKFULLY, THE BRAKES SLOWED THE TRUCK ENOUGH PRIOR ... Read more
Crash
SERVICE BRAKES
Oct 1, 2012
Incident date: Sep 27, 2012
I WAS DRIVING MY 2002 GMC SIERRA 2500 HD ON I95 WHEN TRAFFIC CAME TO A SUDDEN STOP. I SLAMMED ON THE BRAKES AT WHICH POINT THE ABS SYSTEM STARTED PULSING THE BRAKES, BUT THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR WITH NO FURTHER BRAKE RESPONSE. THANKFULLY, THE BRAKES SLOWED THE TRUCK ENOUGH PRIOR ... Read more
Crash
TIRES
Aug 29, 2012
Incident date: Jul 6, 2012
TL* THE CONTACT OWNS A 2002 GMC 2500 HD PICKUP. THE VEHICLE WAS EQUIPPED WITH MICHELIN LTX/MS TIRES, TIRE SIZE 265/75/16 (N/A). WHILE DRIVING APPROXIMATELY 60 MPH, A LOUD NOISE SOUNDED FROM THE EXTERIOR OF THE VEHICLE. THE CONTACT COASTED TO THE SHOULDER WHERE HE NOTICED THAT THE REAR DRIVER'S SIDE... Read more
Showing 50 of 164 complaints.
Technical Service Bulletins, 2002 GMC SIERRA 2500
166 manufacturer communications from 115 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 33 |
| 350000 EQUIPMENT | 17 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 15 |
| 110000 ELECTRICAL SYSTEM | 14 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 9 |
| 353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. | 7 |
| 353000 EQUIPMENT:ELECTRICAL | 7 |
| 353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | 6 |
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
06-06-01-019C
Mar 14, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-144
Aug 18, 2023
030000 BRAKES (PWS)
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
03-06-01-023G
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
PIP5358C
Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
17-NA-170
Apr 27, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
PIP5628F
Apr 24, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
19-NA-219
Apr 24, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
04-00-89-015Z
Apr 19, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).
19-NA-219
Mar 23, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
22-NA-009
Mar 17, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073
Feb 21, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O
Feb 15, 2023
120000 EXTERIOR LIGHTING
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5540J
Dec 15, 2022
138220 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
21-NA-124
Dec 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
22-NA-074
Nov 9, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-205
Oct 19, 2022
110000 ELECTRICAL SYSTEM
This service bulletin provides information on Module Harvesting.
PIT3665L
Oct 18, 2022
030000 BRAKES (PWS)
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
10-00-89-006I
Oct 7, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
22-NA-195
Sep 28, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
22-NA-009
Sep 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
22-NA-181
Sep 1, 2022
100000 POWER TRAIN
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
03-06-01-023F
Aug 26, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
20-NA-065
Aug 15, 2022
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
22-NA-009
Jun 15, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIT5099F
Jun 13, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
03-06-01-023E
Apr 27, 2022
060000 ENGINE AND ENGINE COOLING
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
22-NA-074
Mar 31, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
04-06-04-051F
Mar 22, 2022
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
04-06-04-051F
Mar 22, 2022
354000 EQUIPMENT:MECHANICAL
This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.
22-NA-009
Mar 22, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
22NA009
Jan 11, 2022
061520 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP5628E
Dec 14, 2021
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIT3099U
Aug 11, 2021
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician
16NA383
Jan 2, 2020
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
16NA383
Jan 2, 2020
350000 EQUIPMENT
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
16NA383
Jan 2, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
060309004N
Oct 31, 2019
021240 SUSPENSION:FRONT:SPRINGS:LEAF SPRING ASSEMBLY
This technical bulletin provides a procedure to apply grease to the leaf springs to correct a condition of a squeak noise from the metals making contact.
100089006G
Oct 16, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
DOR-K2S2K-10
Jul 26, 2019
350000 EQUIPMENT
This SKU is a Pitman Arm. The customer communication requested return of unsold inventory to inspect for the spline size. If the spline size is incorrect it will not have a tight fit with the mating component, and would lead to detectabl
DORM9T7N09
Jul 3, 2019
070000 FUEL SYSTEM, GASOLINE
This SKU is a Preformed Fuel Line. The customer communication requested return of unsold inventory to inspect for damage to the braided hose and crimps. Damaged braided hoses and poor crimps can lead to immediate leaking. This issue mani
DORM9T7N09
Jul 3, 2019
350000 EQUIPMENT
This SKU is a Preformed Fuel Line. The customer communication requested return of unsold inventory to inspect for damage to the braided hose and crimps. Damaged braided hoses and poor crimps can lead to immediate leaking. This issue mani
PIT3665H
Jun 24, 2019
030000 BRAKES (PWS)
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
DORU5R2J09
Jun 14, 2019
350000 EQUIPMENT
This SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store. Incorrect UPC would have no impact to th
DORU5R2J09
Jun 14, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This SKU is an Air Door Actuator. The customer communication requested return of unsold inventory to inspect for incorrect UPC. Incorrect UPC could lead to a discrepency of inventory at the store. Incorrect UPC would have no impact to th
PIP5540D
Feb 19, 2019
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
PIT3227P
Dec 17, 2018
162500 STRUCTURE:BODY:TAILGATE
This Preliminary Information communication provides information to the technician about vehicles that may have slack in one of the tailgate cables. Technician should not replace any parts for this concern. Please communicate to the customer
PIP5540B
Dec 6, 2018
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
PIP4925B
Dec 3, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This preliminary information document communicates a tip on the way to diagnose possible induction or exhaust air leaks using the evaporative emission cart smoke machine and ultrasonic leak detector tools.
PIP4379N
Sep 12, 2018
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician about vehicles that have not engagement into drive, delayed, no engagement into reverse, and or a range inhibit. Technician may find Diagnostic Trouble Codes
PIC3100F
Nov 7, 2017
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odomete
15-08-73-001A
Mar 21, 2017
118000 ELECTRICAL SYSTEM:SOFTWARE
This informational bulletin explains how to update the older Onstar module software to new software over GSA.
17-NA-073
Mar 15, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides policy information with the field action courtesy transportation policy.
PI1394A
Aug 29, 2016
060000 ENGINE (PWS)
THIS INFORMATIONAL BULLETIN PROVIDES ADDITIONAL INFORMATION ON HOW TO INSTALL PISTONS AND SUGGEST WHAT TOOLS TO USE.
16NA260
Aug 26, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO CALIBR
000601012F
Aug 2, 2016
060000 ENGINE (PWS)
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES.
PIT5485B
Apr 27, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIT5485B
Apr 27, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIC5088F
Apr 21, 2016
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS.
PIC-5050-A
Apr 19, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CA
PIC-4935-E
Apr 19, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
PIC-4935-E
Apr 19, 2016
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
PIC4935E
Apr 19, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. WHEN PERFORMING BATTERY PARASITIC DRAIN TEST, THERE MAY BE SOME CONFUSION AS TO WHAT TH
PIC5050A
Apr 19, 2016
353000 EQUIPMENT:ELECTRICAL
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. DEALER IS TO CA
PIT5389A
Apr 19, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS.
PIT5485A
Apr 8, 2016
110000 ELECTRICAL SYSTEM
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
PIT5485A
Apr 8, 2016
353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE.
15-NA-079
Dec 1, 2015
110000 ELECTRICAL SYSTEM
OnStar? Voice Fallback Number Update Some customers may have received a letter from OnStar? stating that "We recently tried to provide a software update to the OnStar? hardware in your vehicle. However, your system could not be updated r
15-NA-079
Dec 1, 2015
350000 EQUIPMENT
OnStar? Voice Fallback Number Update Some customers may have received a letter from OnStar? stating that "We recently tried to provide a software update to the OnStar? hardware in your vehicle. However, your system could not be updated r
08-06-04-003D
Dec 1, 2015
060000 ENGINE AND ENGINE COOLING
New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber
08-06-04-003D
Dec 1, 2015
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber
08-06-04-003D
Dec 1, 2015
060000 ENGINE (PWS)
New Tool Availability - EN-48974-EGR Cooler Pressure Tester Adapter Set to Diagnose Duramax Diesel Engine EGR Cooler Engine Coolant Leaks into Combustion Chamber
15-NA-079
Dec 1, 2015
353000 EQUIPMENT:ELECTRICAL
OnStar Voice Fallback Number Update
15-NA-079
Dec 1, 2015
346000 COMMUNICATION:MANUFACTURER TELEMATICS
OnStar Voice Fallback Number Update
PIP5232B
Nov 30, 2015
063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. It is recommended to inspe
06-06-01-007I
Oct 2, 2015
060000 ENGINE AND ENGINE COOLING
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinder
06-06-01-007I
Oct 2, 2015
080000 FUEL SYSTEM, DIESEL
This informational bulletin provides information to dealership personnel on identifying Duramax Diesel overpower engine breakdown or non-function due to aftermarket power-up devices vs. non overpower engine non-function of pistons, cylinder
05500
May 1, 2015
110000 ELECTRICAL SYSTEM
05500 IGNITION DISTRIBUTOR SYSTEM CORROSION INSPECT / REPLACE
05500
May 1, 2015
116000 ELECTRICAL SYSTEM:IGNITION
05500 IGNITION DISTRIBUTOR SYSTEM CORROSION INSPECT / REPLACE
PIT5399
Apr 20, 2015
353000 EQUIPMENT:ELECTRICAL
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Technician should insure the customer is using an original equipment manufacturer Ap
10-08-45-001E
Jan 23, 2015
110000 ELECTRICAL SYSTEM
This informational bulletin updates information on electrical ground repairs using new replacement fasteners with conductive finish.
PI1394
Jan 16, 2015
060000 ENGINE AND ENGINE COOLING
This preliminary informational bulletin provides technicians an engine repair tip for installation of pistons.
PI1391
Jan 15, 2015
060000 ENGINE AND ENGINE COOLING
This preliminary informational bulletin provides a diagnostic tip for coolant leak at oil cooler inlet pipe o-ring after service engine replacement.
030848006J
Dec 11, 2014
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This informational bulletin provide information for the technicians to repair the rear window defroster contact or tabs.
PIT5264B
Nov 1, 2014
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Canadian Customers Unable To Place Calls And Turn By Turn Inoperative In The United States.
Showing 100 of 166 bulletins.
GMC SIERRA 2500 - All Years Overview
Complete safety history for the GMC SIERRA 2500 across all model years (1997, 2026).
117
Total Recalls
2,282
Total Complaints
0
Investigations
115
Reported Crashes
60
Reported Fires
3
Reported Deaths
GMC SIERRA 2500 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 1 | 14 | View |
| 2025 | 1 | 35 | View |
| 2024 | 4 | 135 | View |
| 2023 | 1 | 39 | View |
| 2022 | 3 | 53 | View |
| 2021 | 6 | 65 | View |
| 2020 | 9 | 107 | View |
| 2019 | 7 | 40 | View |
| 2018 | 5 | 46 | View |
| 2017 | 6 | 51 | View |
| 2016 | 5 | 77 | View |
| 2015 | 6 | 100 | View |
| 2014 | 2 | 39 | View |
| 2013 | 3 | 57 | View |
| 2012 | 3 | 39 | View |
| 2011 | 4 | 81 | View |
| 2010 | 5 | 11 | View |
| 2009 | 5 | 37 | View |
| 2008 | 3 | 78 | View |
| 2007 | 3 | 98 | View |
| 2006 | 3 | 78 | View |
| 2005 | 4 | 159 | View |
| 2004 | 4 | 175 | View |
| 2003 | 3 | 193 | View |
| 2002 (current) | 4 | 164 | |
| 2001 | 5 | 171 | View |
| 2000 | 3 | 63 | View |
| 1999 | 2 | 42 | View |
| 1998 | 3 | 19 | View |
| 1997 | 4 | 14 | View |
| 1994 | 0 | 2 | View |