2015 FORD F-350 SD Recalls, Complaints & Safety

TL* THE CONTACT OWNS A 2015 FORD F-350 SUPERDUTY. WHILE DRIVING VARIOUS HIGH SPEEDS, THE FRONT END OF THE VEHICLE SHOOK UNCONTROLLABLY WITHOUT WARNING. THE CONTACT SLOWED THE VEHICLE DOWN UNTIL THE SHAKING CEASED AND RESUMED NORMAL OPERATION. THE CONTACT DROVE TO LARRY H. MILLER FORD LINCOLN DRAPER (11442 LONE PEAK PKWY, DRAPER, UT 84020, 801-590-0561) WHERE A FEW UNKNOWN PARTS WERE REPLACED; HOWEVER, THE FAILURE PERSISTED. SINCE THE INITIAL REPAIR, THE CONTACT HAD TAKEN THE VEHICLE TO SEVERAL INDEPENDENT MECHANICS AND WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 85,000.

HAD VEHICLE 8 MONTHS. DRIVING ON INTERSTATE 95 PULLING MY CAMPER, "LOW FUEL PRESSURE" LIGHT CAME ON, PULLED OVER IMMEDIATELY. SAW SMOKE, THEN FIRE. GOT OUT OF TRUCK WITH MY DOG AND CALLED 911. REPORT ATTACHED.

Fire

HAD VEHICLE 8 MONTHS. DRIVING ON INTERSTATE 95 PULLING MY CAMPER, "LOW FUEL PRESSURE" LIGHT CAME ON, PULLED OVER IMMEDIATELY. SAW SMOKE, THEN FIRE. GOT OUT OF TRUCK WITH MY DOG AND CALLED 911. REPORT ATTACHED.

Fire

HAD VEHICLE 8 MONTHS. DRIVING ON INTERSTATE 95 PULLING MY CAMPER, "LOW FUEL PRESSURE" LIGHT CAME ON, PULLED OVER IMMEDIATELY. SAW SMOKE, THEN FIRE. GOT OUT OF TRUCK WITH MY DOG AND CALLED 911. REPORT ATTACHED.

Fire

WHILE DRIVING ON THE HIGHWAY THE INSTRUMENT WARNING CLUSTER BEGINS TO ALERT OF ENGINE TEMP, LOW OIL PRESSURE, TRACTION CONTROL THE AIR CONDITION SYSTEM FAILS SO THE VEHICLE IS DRIVEN TO THE SIDE OF THE ROAD AND RESTARTED. THE RESTART CAN OCCUR IMMEDIATELY ON OCCASION BUT TYPICALLY WILL TAKE AT LEAST 30 MINUTES SOMETIMES SEVERAL HOURS. THE ISSUE IS REOCCURRING AND PLACED IN FORD SHOPS TO HAVE IT RETURNED WITH NO TROUBLE FOUND OR COULD NOT REPLICATE ISSUE.

I WAS DRIVING DOWN INTERSTATE AND SUNROOF GLASS BLEW OUT.

TL* THE CONTACT OWNS A 2015 FORD F-350 SD EQUIPPED WITH B.F. GOODRICH RIGID TRAIL T/A (NA) TIRES, SIZE: LT 245/75R17. WHILE THE CONTACT'S SON WAS DRIVING 70 MPH, THE VEHICLE INADVERTENTLY PULLED TO THE RIGHT WITHOUT WARNING. UPON INSPECTING THE TIRES THE NEXT MORNING, THE CONTACT DISCOVERED THAT THE FRONT PASSENGER TIRE WAS FLAT. THE CONTACT STATED THAT THE SPARE TIRE WAS PLACED ON THE FRONT PASSENGER SIDE OF THE VEHICLE AND THE ORIGINAL TIRE WAS TAKEN TO BE WATER TESTED FOR LEAKS, BUT NONE WERE FOUND. THERE WAS ALSO A CRACK IN THE RIM. THE VEHICLE AND TIRE WERE TAKEN TO KEYSTONE FORD (301 WALKER RD, CHAMBERSBURG, PA 17201 (717) 264-5104) FOR INSPECTION AND DIAGNOSTIC TESTING. THE DEALER INFORMED THE CONTACT TO TAKE PICTURES OF THE TIRE TO SEND TO THE FORD MANUFACTURER TO DETERMINE IF THE WOULD REPLACE THE RIM AND TIRE. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 28,000 AND TIRE FAILURE MILEAGE WAS 8,000.

AT TIMES WHILE DRIVING AT 45-60 MILES PER HOUR AND WHILE IN 6TH GEAR (AUTOMATIC) AFTER THE "CLEANING EXHAUST FILTER" MESSAGE COMES ON WHEN IT CLEANS THE EXHAUST TWICE WITHIN A 100 MILES, THE ENGINE WILL SHAKE AND KNOCKING/SPIKING NOISE AFTER THE SECOND CLEANING. THIS HAPPENS INTERMITTENTLY AND I AM UNABLE TO RECREATE THE PROBLEM AT THE DEALERSHIP. IT DOESN'T HAPPEN ALL THE TIME BUT WHEN IT DOES IT FEELS LIKE YOU HAVE A LOOSE WHEEL AND IT WILL JERKING BACKWARDS AND FORTH. FORD SEEMS UNAWARE OF THIS PROBLEM AND HAS NO REMEDIATION ON HOW TO FIX THE PROBLEM. THIS STARTED AROUND 8000 MILES THE TRUCK HAS 32,000 MILES NOW.

AT 40 TO 50 MPH THE TRUCK CAN EXPERIENCE LOSS OF POWER AND SEVERE "SHUDDERING" WE HAVE 2 2015'S THAT WE PURCHASED LAST SEPTEMBER AND BOTH ARE EXPERIENCE THE SAME ISSUE IT'S VERY SPORADIC SEEMS TO HAPPEN A FEW TIMES A WEEK. I'M CONCERNED FOR THE SAFETY OF MY COMPANY AS WE CAN BE PULLING TRAILERS AND CAN NOT HAVE THIS TYPE OF BEHAVIOR WHEN ON BUSY ROADS. FORD KNOWS THERE IS AN ISSUE AS STATED IN TSB 16-0041, BUT THEY WILL NOT ATTEMPT TO CORRECT IT UNLESS THEIR TECHS SEE IT HAPPEN..I HAVE ALREADY HAD IT INTO THE SHOP AND THEY COULDN'T SEE THE PROBLEM. IF YOU LOOK ON THE INTERNET IT APPEARS TO BE A PROBLEM ON QUITE A FEW 2015'S..HERE IS ONE FORUM OF MANY HTTP://WWW.FORD-TRUCKS.COM/FORUMS/1381159-FORD-RELEASES-TSB-15-0088-FOR-2015-ACTIVE-REGENERATION-JACKHAMMER-VALVES-ISSUE-33.HTML

REAR WINDOW SHATTERED WHEN TURN REAR DEFORST ON

I WAS ON A VACATION TRIP TO DAYTONA BEACH FL. FROM THE DALLAS, TX AREA. I HAVE A DUAL AXLE RV. THIS BRAND NEW TIRE (TOWMAX) ON THE LEFT SIDE OF MY RV HAD LESS THAN 700 MILES ON IT WHEN IT EXPLODED. I WAS TRAVELING AT NO MORE THAN 65MPH. THE TIRE PRESSURE WAS CHECKED BEFORE I LEFT AND IT WAS AT 80PSI. THE SECOND TIRE ON THE RIGHT SIDE OF MY RV HAD LESS THAN 1100 MILES WHEN IT EXPLODED. WE COULD HEAR THE EXPLOSION IN THE CAB OF MY TRUCK. WE HAD NOT BEEN ON THE ROAD FOR MORE THAN 20 MILES. AGAIN THE SPEED WAS NO MORE THAN 65MPH AND THE TIRE PRESSURES WERE CHECKED AT 80PSI BEFORE I LEFT. I ALSO HAD TIRE PRESSURE MONITORS ON THE TIRES. IF THE SECOND TIRE ON THE SAME SIDE AS THE FAILED TIRE HAD BLOWN, IT WOULD HAVE ROLLED THE RV. SOMEONE COULD HAVE BEEN KILLED.

TL* THE CONTACT OWNS A 2015 FORD F-350 SD EQUIPPED WITH GENERAL GRABBER HTS TIRES, SIZE 245/75R17 (NA). WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THERE WAS A LOUD EXPLOSION. THE CONTACT NOTICED THAT THE INSIDE OF ONE OF THE TIRES WAS FLAT. THE TIRE WAS REMOVED AND TAKEN TO THE DEALER TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 31,000.

AT TIMES WHILE DRIVING AT 50-55 MILES PER HOUR WHEN "CLEANING EXHAUST FILTER" MESSAGE COMES ON, THE ENGINE WILL SHAKE AND KNOCK VIOLENTLY. THIS HAPPENS INTERMITTENTLY AND AM UNABLE TO RECREATE THE PROBLEM AT THE DEALERSHIP. IT DOESN'T HAPPEN ALL THE TIME BUT WHEN IT DOES IT FEELS LIKE YOU HAVE FOUR FLAT TIRES AND IT IS VERY VIOLENT. FORD SAID THIS IS NORMAL, I KNOW IT'S NOT. WE LIVE ON VERY NARROW AND WINDING ROADS IN THE MOUNTAINS. I'M AFRAID THAT IF THIS HAPPENS ON SNOWY OR ICY ROADS CONDITIONS THE VEHICLE WILL BE VERY HAD TO CONTROL. THIS HAS HAPPENED 4 TIMES. THE DATE BELOW IS THE LAST TIME IT HAPPENED, MILEAGE WAS 6,865. THIS FIRST HAPPENED AT ABOUT 4500 MILES. SEEMS TO HAPPEN AT ABOUT 400-600 MILES.

THE VEHICLE IS A DIESEL, AND WHEN IT ENTERS REGEN MODE TO CLEAN THE EXHAUST FILTER APP. ONE MINUTES AFTERWARD THE ENGINE ROUGHS VERY ROUGH AND WILL NOT ACCELERATE AT ALL. THIS CONTINUES FOR 2-3 MINUTES. THE TRUCK REMAINS RUNNING, BUT WILL PRESSING THE GAS PEDAL AT ALL RESULTS IN BUCKING AND SHAKING UNTIL I TAKE MY FOOT OFF THE PEDAL. THE ISSUE BEGAN AT AROUND 2500-3000 MILES, AND THERE ARE CURRENTLY 8400 ON THE TRUCK. IT HAPPENS EVERY TIME THE EXHAUST FILTER IS CLEANED.

I HAVE A 2015 6.7 DIESEL. IT GOES THROUGH THE EXHAUST FILTER CLEANING ABOUT EVERY 200 MILES WHILE THE VEHICLE IS MOVING. AFTER THIS PROCESS STARTS THE ENGINE RUNS EXTREMELY ROUGH, LIKE IT'S READY TO DROP OUT, LOSSES POWER & THE ENTIRE VEHICLE SHAKES. THERE IS ALSO A VERY LOUD CLATTER IF I STEP ON THE GAS. THERE ARE NO ENGINE WARNING LIGHTS WHILE THIS IS HAPPENING.

RUNS ROUGH, SHAKES, VIBRATION, THE EXHAUST CLEANING SYSTEM WILL NOT FINISH, AND THE TRUCK HAS HAD MULTIPLE OCCURENCES BUT IT WAS WORSE TODAY, WHEN PUSHING ON THE GAS PEDAL IT WOULD JUST KEEP DECLINING IN SPEED AND IT WAS LIKE IT COULD NOT GET ANY POWER SO I PARKED THE TRUCK CALLED FORD HAD IT TOWED, AND WHILE WAITING I THOUGHT I WOULD START IT AND BACK UP AND TAKE TO SEE IF IT WAS STILL BAD AND IT WOULD NOT EVEN GO IN REVERSE SO I PUT TRUCK BACK IN PARK AND SHUT IT OFF, FORD SAYS THERE IS AN ISSUE WITH THE SYSTEM BUT THEY HAVE NOT FIGURED IT OUT YET NOR DO THEY NO HOW TO EVEN FIX IT AT THIS POINT AND THEY SENT ME HOME IN THE TRUCK.

THE VEHICLE IS A 6.7 FORD POWER STROKE. DURING A PROCESS CALLED REGEN, WHERE IS CLEANS THE DIESEL PARTICULATE FILTER, THE ENGINE WOULD SHAKE VIOLENTLY. IT GOT WORSE OVERTIME, TO THE POINT IT STARTED DOING IT WILE I WAS MERGING ONTO INTERSTATE, PULLING A PIECE OF EQUIPMENT (9000LB) ON A TRAILER. IT WAS DANGEROUS WITH THE LOSS OF POWER. I HAVE SINCE TRADED IT BACK TO DEALER AS FORD HAS SAID IT IS NORMAL OPERATION.

BOUGHT TRUCK BRAND NEW IN DECEMBER 2014. AT APPROX. 5,000 (STILL DURING THE DIESEL ENGINE BREAK IN PERIOD) WHILE DRIVING THRU AN INTERSECTION IN TRAFFIC THE TRUCK AND MOTOR STARTED VIOLENTLY SHAKING/BUCKING WITH THE MOTOR MAKING A LOUD KNOCKING NOISE- THE TRUCK THEN HAD A TOTAL LOSS OF POWER IN WHICH I WAS UNABLE TO SAFELY ACCELERATE. THE TRUCK THEN WENT TO THE DEALER IN WHICH I WAS TOLD THEY COULD FIND NOTHING WRONG. THE TRUCK NOW BEEN IN AN OUT OF THE SHOP NUMEROUS TIMES BECAUSE THE PROBLEM KEEPS OCCURRING. FORD RELEASED A TSB STATING THAT ITS NORMAL FOR THEIR TRUCKS TO EXPERIENCE "ROUGH RUNNING" DURING THE EXHAUST REGEN CYCLE. THE EXPERIENCES THAT HAVE OCCURRED WITH MY TRUCK HAVE NO CORRELATION TO THE REGEN CYCLE AND SEEM TO HAPPEN AT RANDOM TIMES. THE TRUCK HAS BECOME DANGEROUS TO DRIVE AND PULL MY HORSES WITH AS THE SHAKING/BUCKING IS SO VIOLENT AND WITH A LOSS OF POWER AND UNABLE TO ACCELERATE ITS SCARY TO EVEN ATTEMPT TO DRIVE IN TRAFFIC.

TRAVELING ON A PAVED ROAD. SPEED LIMIT 45 MPH. IT WAS RAINING. NO PUDDLING WAS ENCOUNTERED. I ENTERED A SLIGHT LEFT TURN AND ENCOUNTERED A WASHBOARD TYPE BUMP. IMMEDIATELY, THE FRONT OF THE VEHICLE VIBRATED EXCESSIVELY. I RELEASED THE GAS PEDAL AND PUSHED SLIGHTLY ON THE BRAKES. THE REAR OF THE VEHICLE STARTED TO VIBRATE AND THE REAR AXLE LOST TRACTION ALLOWING THE REAR OF THE VEHICLE TO SWING VIOLENTLY TO THE RIGHT. I IMMEDIATELY WENT TO THE FORD DEALERSHIP WHERE I PURCHASED THE VEHICLE LESS THAN 10 DAYS AGO. SERVICE BROUGHT IT IN AND I EXPLAINED THE ISSUE OF LOSS OF CONTROL AND AN UNSAFE CONDITION. THE SERVICE ADVISOR IMMEDIATELY TOLD ME TO "PUT WEIGHT IN THE BACK OF THE TRUCK. THAT'S NORMAL." I INVOLVED THE SERVICE MANAGER WHO WENT WITH ME OVER THE SAME ROUTE THAT CAUSED THE SAFETY ISSUE. HE SAID, "I SEE WHAT YOU WERE TALKING ABOUT." THE DEALERSHIP TOOK THE TRUCK IN FOR INSPECTION. NOTHING WAS FOUND MECHANICALLY. DURING THE INSPECTION, THE REAR TIRE PRESSURE WAS LOWERED TO 65 PSI INSTEAD OF THE RECOMENDED 80 PSI THAT WAS SET PRIOR FROM THE MANUFACTURER. THE TIRE PRESSURE MONITOR SYSTEM WAS RE-CALIBRATED TO SHOW THE LOWERED TIRE PRESSURE. FRONT PRESSURES WERE LEFT AT THE RECOMMENDED 65 PSI. I AM NOW CONCERNED WITH EXCESSIVE TIRE WEAR RUNNING THE TIRES UNDER-INFLATED. THE DEALERSHIP CALLED FORD AND WAS ADVISED IT IS A "NORMAL CONDITION" TO ALMOST ROLL OVER A PICKUP WITH SUCH A STIFF SUSPENSION WITHOUT A LOAD IN THE BACK CONSTANTLY. FORD IS UNAWARE OF ISSUE. LOWERED TIRE PRESSURES SLIGHTLY IMPROVED THE SAFETY ISSUE ON PAVEMENT, HOWEVER: YESTERDAY I WAS TRAVELING ON A ROAD THAT HAD THE PAVEMENT REMOVED DOWN TO DIRT FOR REPAVING. I AGAIN HIT A WASHBOARD, THIS TIME GOING STRAIGHT AND 25 MILES PER HOUR. THE SAME VIBRATE/SHAKING OCCURRED AND THE BACK END AGAIN SWUNG TO THE RIGHT WITHOUT ANY BRAKING WHATSOEVER. I WAS CLOSE TO LOSING CONTROL. *TR