TL* THE CONTACT OWNS A 2019 FORD F-350 SD, EQUIPPED WITH MICHELIN TIRES, TIRE LINE: LTX MS/2, TIRE SIZE: 245/75/R17, DOT NUMBER: B74345 (PARTIAL). THE CONTACT STATED WHILE DRIVING 75 MPH, THE FRONT DRIVER'S SIDE TIRE WENT FLAT AND THE STEERING CEASED. THE CONTACT DEPRESSED THE BRAKE PEDAL AND PULLED OVER TO THE SIDE OF THE ROADWAY. THE TIRE WAS REPLACED WITH THE SPARE TIRE. THE CONTACT STATED THAT IT WAS THE SECOND TIME THE FAILURE OCCURRED. THE FIRST TIME, THE FRONT PASSENGER SIDE TIRE WENT FLAT WHILE THE CONTACT WAS DRIVING AT AN UNDISCLOSED SPEED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THAT THERE WAS NO RECALL AND THAT THE TIRE WAS OVER THE WARRANTY COVERAGE PERIOD. THE FAILURE MILEAGE WAS 54,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 12 MPH, THE STEERING FAILED WITHOUT WARNING. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DETACHED FROM THE STEERING BOX. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. BOB BELL FORD WAS CONTACTED BY PHONE AT 410-766-3600 (LOCATED AT 7125 RITCHIE HWY, GLEN BURNIE, MD 21061). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.
THE 2008, AS WELL AS OTHER YEARS OF THE FORD F-350 ARE KNOWN TO HAVE A PROBLEM WITH A FRONT-END SHIMMY OR "DEATH WOBBLE". I HAVE HAD SEVERAL THOUSAND DOLLARS OF WORK DONE TO MY F-350 IN ORDER TO RESOLVE THE DEATH WOBBLE PROBLEM. THE REPAIRS WORK FOR A TIME AND THEN, WITHOUT WARNING, THE DEATH WOBBLE RETURNS. THE FACT THAT THIS CAN OCCUR WITHOUT WARNING, AT HIGH SPEEDS, BY DRIVING OVER A VERY SMALL BUMP IN THE ROAD, MAKES THIS AN EXTRAORDINARILY DANGEROUS PROBLEM. I DON'T THINK I CAN ADEQUATELY DESCRIBE THE EXTREME NATURE OF THE DEATH WOBBLE. THE FRONT-END OF THE TRUCK IS BOUNCING LEFT AND RIGHT, THE ENTIRE VEHICLE IS TWISTING AND ROLLING, THE STEERING WHEEL IS BARELY CONTROLLABLE, ANYTHING LOOSE IN THE PASSENGER COMPARTMENT GOES FLYING AND KEEPING THE VEHICLE IN ITS LANE IS NOT ALWAYS POSSIBLE. REDUCING SPEED AS QUICKLY AS POSSIBLE IS THE ONLY RECOURSE AND THIS POSES A DANGER PARTICULARLY WHEN ON A HEAVILY TRAFFICKED HIGHWAY. THIS PROBLEM HAS BEEN KNOWN ABOUT FOR A LONG TIME AND FORD WILL NOT TAKE ANY RESPONSIBILITY. EVEN AFTER SPENDING THOUSANDS OF DOLLARS ON COMPLETE FRONT-END REBUILDS, AND IMPECCABLE MAINTENANCE, THE PROBLEM WILL SUDDENLY REOCCUR. THE DESIGN OF THIS FRONT-END IS FAULTY AND VEHICLE OWNERS SHOULD NOT CONTINUE TO BE RESPONSIBLE FOR THE COSTS OF MAINTAINING THIS FAULTY DESIGN AND BEING EXPOSED TO GREAT RISK.
THE 2008, AS WELL AS OTHER YEARS OF THE FORD F-350 ARE KNOWN TO HAVE A PROBLEM WITH A FRONT-END SHIMMY OR "DEATH WOBBLE". I HAVE HAD SEVERAL THOUSAND DOLLARS OF WORK DONE TO MY F-350 IN ORDER TO RESOLVE THE DEATH WOBBLE PROBLEM. THE REPAIRS WORK FOR A TIME AND THEN, WITHOUT WARNING, THE DEATH WOBBLE RETURNS. THE FACT THAT THIS CAN OCCUR WITHOUT WARNING, AT HIGH SPEEDS, BY DRIVING OVER A VERY SMALL BUMP IN THE ROAD, MAKES THIS AN EXTRAORDINARILY DANGEROUS PROBLEM. I DON'T THINK I CAN ADEQUATELY DESCRIBE THE EXTREME NATURE OF THE DEATH WOBBLE. THE FRONT-END OF THE TRUCK IS BOUNCING LEFT AND RIGHT, THE ENTIRE VEHICLE IS TWISTING AND ROLLING, THE STEERING WHEEL IS BARELY CONTROLLABLE, ANYTHING LOOSE IN THE PASSENGER COMPARTMENT GOES FLYING AND KEEPING THE VEHICLE IN ITS LANE IS NOT ALWAYS POSSIBLE. REDUCING SPEED AS QUICKLY AS POSSIBLE IS THE ONLY RECOURSE AND THIS POSES A DANGER PARTICULARLY WHEN ON A HEAVILY TRAFFICKED HIGHWAY. THIS PROBLEM HAS BEEN KNOWN ABOUT FOR A LONG TIME AND FORD WILL NOT TAKE ANY RESPONSIBILITY. EVEN AFTER SPENDING THOUSANDS OF DOLLARS ON COMPLETE FRONT-END REBUILDS, AND IMPECCABLE MAINTENANCE, THE PROBLEM WILL SUDDENLY REOCCUR. THE DESIGN OF THIS FRONT-END IS FAULTY AND VEHICLE OWNERS SHOULD NOT CONTINUE TO BE RESPONSIBLE FOR THE COSTS OF MAINTAINING THIS FAULTY DESIGN AND BEING EXPOSED TO GREAT RISK.
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD AN ABNORMAL NOISE FROM THE FRONT OF THE VEHICLE. IN ADDITION, THE VEHICLE WENT INTO LIMP MODE. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 212,425. THE VIN WAS NOT AVAILABLE.
ENGINE DID NOT KICK OUT OF REGIN CAUSEING OVER HEAT
STEERING GEARBOX FAILED. STEERING FELT VERY LOOSE, PULLED INTO PARKING LOT. STEERING WOULD TURN RIGHT BUT WOULD NOT TURN TO THE LEFT.COULD HEAR A CRUNCHING OR POPPING NOISE WHEN ATTEMPTING TOP TURN LEFT. HAD VEHICLE TOWED TO LOCAL REPAIR SHOP THAT FOUND THE STEERING GEARBOX FAILED INTERNALLY.
NITTO DURA GRAPPLER 245/75R/17 FRONT LEFT TIRE BLEW CAUSING VEHICLE TO CRASH INTO GUARD RAILING ON INTERSTATE. THE VEHICLE WAS DRIVING ON I-75 SB NEAR MM 181 APPROXIMATELY 72 MPH. I WAS NOT MADE AWARE OF THE RECALL. ON MARCH 6,2015 I HAD ANOTHER TIRE BLOW AND I FILED A NITTO CLAIM NUMBER 804190 (THROUGH THE TIRE DEALERSHIP). I RECEIVED FROM NITTO THE SAME TIRE IN EXCHANGE. EVEN THOUGHT THIS TYPE OF TIRE WAS RECALLED ON SAFERCAR.GOV ON NOVEMBER 4, 2015. WHY WAS IT REPLACED BY NITTO WITH ANOTHER DEFECTIVE TIRE??? NOW MY VEHICLE IS TOTALED!
Crash
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A RANDOM DEATH WOBBLE ASSOCIATED WITH THE STEERING AND SUSPENSION. A DEALER PERFORMED EXTENSIVE REPAIRS, BUT THE CONDITION CONTINUED. THE DEALER AND THE MANUFACTURER FAILED TO PROVIDE A REMEDY. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN DUE TO A STRONG VIBRATION FROM THE STEERING, WHICH ALSO CAUSED THE SUSPENSION TO BE UNSTABLE. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A RANDOM DEATH WOBBLE ASSOCIATED WITH THE STEERING AND SUSPENSION. A DEALER PERFORMED EXTENSIVE REPAIRS, BUT THE CONDITION CONTINUED. THE DEALER AND THE MANUFACTURER FAILED TO PROVIDE A REMEDY. THE VEHICLE WAS UNABLE TO BE SAFELY DRIVEN DUE TO A STRONG VIBRATION FROM THE STEERING, WHICH ALSO CAUSED THE SUSPENSION TO BE UNSTABLE. THE VEHICLE WAS PARKED AT THE CONTACT'S RESIDENCE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
I NOTICED A PLUM OF WHITE SMOKE OUT THE TAIL PIPE. THAT INDICATED STEAM, WATER IN THE SYSTEM TO ME. ALL THE GAUGES WERE NORMAL AND I STOPPED THE VEHICLE AND CHECKED THE FLUID LEVELS. NO OBVIOUS PROBLEM. I CALLED MY LOCAL FORD DEALERSHIP AND THEY COULD NOT GET IT IN FOR 36 HOURS. I DROVE IT .4 MILES HOME AND PARKED IT. AT THE APPOINTED TIME I DROVE TO NORTH COUNTRY FORD. IT TOOK THEM ANOTHER DAY TO FIND THE DIESEL MECHANIC WHO COULD WORK ON THE VEHICLE. 24 HOURS LATER I AM TOLD THE ENGINE IS BLOWN; FLUID GOT INTO THE MANIFOLD AND WAS SUCKED INTO THE # 3 CYLINDER. DEPENDING ON THE AMOUNT OF PARTS THAT COULD BE SALVAGED THE COST OF REPLACEMENT COULD EXCEED $ 12,000. THIS VEHICLE HAS 95,000 MILES ON IT. IT HAS HAD TOW OTHER INCIDENTS WITH THE ENGINE AND DRIVE TRAIN: IN DECEMBER OF LAST YEAR, IN PREPARATION FOR A TRIP TO ARIZONA I HAD THE TRANSMISSION SERVICED. ABOUT 1400 MILES LATER THE TRANSMISSION BEGAN TO SLIP WHEN WE ENCOUNTERED ANY HILLS OR MOUNTAINS. I PARKED THE TRAILER AND TOOK THE TUCK TO CASSA FORD. THEY HAD THE TRUCK FOR 4 DAYS AND $ 1600.00 WORTH OF REPAIRS. I ASKED IF ANYTHING DONE AT THE TIME IT WAS SERVICE OR THE DRIVING FROM THE FIRST SIGN OF TROUBLE HAD CAUSED OR EXACERBATED THE PROBLEM. THEY SAID NO, IT WAS A PUMP PROBLEM. IN 2011, IT BEGAN TO BLOW BLACK SMOKE OUT THE TAILPIPE; THE DASH SCREEN INDICATED IT WAS CLEANING THE EXHAUST. WITHIN 5 MINUTES THE ENGINE SPUTTERED AND DIED. I CALLED FORD I WAS TOLD TO WAIT AN HOUR AND TRY TO RESTART THE VEHICLE; GIVE THE ENGINE AN OPPORTUNITY TO 'RE-SET' ITSELF. THAT DIDN'T WORK! A TOW WAS SENT AND THE VEHICLE TOWED TO NELSON FORD DEALER IN FERGUS FALLS, MINNESOTA. IT WAS A FAILED EGR VALVE. THE REPAIR WAS COVERED UNDER WARRANTY.
I NOTICED A PLUM OF WHITE SMOKE OUT THE TAIL PIPE. THAT INDICATED STEAM, WATER IN THE SYSTEM TO ME. ALL THE GAUGES WERE NORMAL AND I STOPPED THE VEHICLE AND CHECKED THE FLUID LEVELS. NO OBVIOUS PROBLEM. I CALLED MY LOCAL FORD DEALERSHIP AND THEY COULD NOT GET IT IN FOR 36 HOURS. I DROVE IT .4 MILES HOME AND PARKED IT. AT THE APPOINTED TIME I DROVE TO NORTH COUNTRY FORD. IT TOOK THEM ANOTHER DAY TO FIND THE DIESEL MECHANIC WHO COULD WORK ON THE VEHICLE. 24 HOURS LATER I AM TOLD THE ENGINE IS BLOWN; FLUID GOT INTO THE MANIFOLD AND WAS SUCKED INTO THE # 3 CYLINDER. DEPENDING ON THE AMOUNT OF PARTS THAT COULD BE SALVAGED THE COST OF REPLACEMENT COULD EXCEED $ 12,000. THIS VEHICLE HAS 95,000 MILES ON IT. IT HAS HAD TOW OTHER INCIDENTS WITH THE ENGINE AND DRIVE TRAIN: IN DECEMBER OF LAST YEAR, IN PREPARATION FOR A TRIP TO ARIZONA I HAD THE TRANSMISSION SERVICED. ABOUT 1400 MILES LATER THE TRANSMISSION BEGAN TO SLIP WHEN WE ENCOUNTERED ANY HILLS OR MOUNTAINS. I PARKED THE TRAILER AND TOOK THE TUCK TO CASSA FORD. THEY HAD THE TRUCK FOR 4 DAYS AND $ 1600.00 WORTH OF REPAIRS. I ASKED IF ANYTHING DONE AT THE TIME IT WAS SERVICE OR THE DRIVING FROM THE FIRST SIGN OF TROUBLE HAD CAUSED OR EXACERBATED THE PROBLEM. THEY SAID NO, IT WAS A PUMP PROBLEM. IN 2011, IT BEGAN TO BLOW BLACK SMOKE OUT THE TAILPIPE; THE DASH SCREEN INDICATED IT WAS CLEANING THE EXHAUST. WITHIN 5 MINUTES THE ENGINE SPUTTERED AND DIED. I CALLED FORD I WAS TOLD TO WAIT AN HOUR AND TRY TO RESTART THE VEHICLE; GIVE THE ENGINE AN OPPORTUNITY TO 'RE-SET' ITSELF. THAT DIDN'T WORK! A TOW WAS SENT AND THE VEHICLE TOWED TO NELSON FORD DEALER IN FERGUS FALLS, MINNESOTA. IT WAS A FAILED EGR VALVE. THE REPAIR WAS COVERED UNDER WARRANTY.
TL* THE CONTACT OWNS A 2008 FORD F-350 SD EQUIPPED WITH BF GOODRICH RUGGED TERRAIN T/A TIRES, SIZE: 275/70R18. WHILE DRIVING APPROXIMATELY 50 MPH, THE TIRE TREAD DETACHED FROM THE FRONT DRIVER SIDE TIRE. VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS CONFIRMED THAT THE TREAD SEPARATED FROM THE TIRE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS 91,335 AND THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND THE POWER STEERING LOST POWER AND BECAME DIFFICULT TO OPERATE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT A BOLT IN THE POWER STEERING MECHANISM FRACTURED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000. UPDATED 09/06/16*LJ UPDATED 09/08/16.*JB
SHORTLY AFTER THE TRUCK IS UP TO OPERATING TEMPERATURE A CONSTANT PLUME OF WHITE SMOKE CONTINUOUSLY EMITS FROM THE EXHAUST. FUEL ECONOMY HAS HAD A SUBSTANTIAL LOSS. DURING LOWER LEVELS (1/4 OR LOWER LEVELS OF DIESEL) OF FUEL CAPACITY THE ENGINE WILL STALL AND DIE UPON TAKE OFF. ATTEMPTING TO RESTART AFTERWARDS WAS VERY DIFFICULT. DURING THIS PROCESS A "WRENCH" APPEARS ON THE DASH AND THAT'S ABOUT IT. I HAVE NOT CHECKED "CODES" YET AND THE CHECK ENGINE LITE IN ON.
SHORTLY AFTER THE TRUCK IS UP TO OPERATING TEMPERATURE A CONSTANT PLUME OF WHITE SMOKE CONTINUOUSLY EMITS FROM THE EXHAUST. FUEL ECONOMY HAS HAD A SUBSTANTIAL LOSS. DURING LOWER LEVELS (1/4 OR LOWER LEVELS OF DIESEL) OF FUEL CAPACITY THE ENGINE WILL STALL AND DIE UPON TAKE OFF. ATTEMPTING TO RESTART AFTERWARDS WAS VERY DIFFICULT. DURING THIS PROCESS A "WRENCH" APPEARS ON THE DASH AND THAT'S ABOUT IT. I HAVE NOT CHECKED "CODES" YET AND THE CHECK ENGINE LITE IN ON.
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL BECAME STUCK FOR TWO MINUTES AND THEN FAILED TO MOVE. THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE AND THE STEERING WHEEL FAILED TO TURN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. WHILE THE VEHICLE WAS PARKED, THE STEERING WHEEL BECAME STUCK FOR TWO MINUTES AND THEN FAILED TO MOVE. THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE AND THE STEERING WHEEL FAILED TO TURN. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
SUDDEN VEHICLE ACCELERATION DURING SLOWING/BRAKING. REGISTERED OVER 4000 RPM AT APPROXIMATELY 10 MPH WITH BRAKES FULLY DEPRESSED AND WAS EXTREMELY DIFFICULT TO STOP WHICH ALMOST LED TO A REAR END COLLISION. AFTER COMING TO A COMPLETE STOP, VEHICLE WAS PUT INTO PARK AND ENGINE SLOWLY DECREASED FROM RACING AND WENT TO NORMAL RPM OPERATING RANGE AT IDLE WITHIN SECONDS. *TR
SUDDEN VEHICLE ACCELERATION DURING SLOWING/BRAKING. REGISTERED OVER 4000 RPM AT APPROXIMATELY 10 MPH WITH BRAKES FULLY DEPRESSED AND WAS EXTREMELY DIFFICULT TO STOP WHICH ALMOST LED TO A REAR END COLLISION. AFTER COMING TO A COMPLETE STOP, VEHICLE WAS PUT INTO PARK AND ENGINE SLOWLY DECREASED FROM RACING AND WENT TO NORMAL RPM OPERATING RANGE AT IDLE WITHIN SECONDS. *TR
I PURCHASED A 2008 FORD F-350 P/U TRUCK WITH THE ORIGINAL CONTINENTAL/CONTITRAC TIRES (LT275/70R18 125/122S). THEY ONLY HAVE APPROX. 31K MILES ON THEM AND THE TREAD SHOWING SIGNS OF SEPARATION AS OUTLINED IN A RECALL DATED MARCH 11, 2011. THERE HAVE BEEN NO ACCIDENTS, AND THAT IS WHAT I AM TRYING TO AVOID. I HAVE CONTACTED THE MANUFACTURER AND IT DOES NOT APPEAR THAT THEY WILL BE HELPFUL IN RESOLVING THIS MATTER. PLEASE HELP! *TR
DURING ROUTINE SERVICE I NOTICED THAT ALL FOUR OF MY MICHELIN LTX AT2 LT275-70R18 TIRES ARE CRACKING BETWEEN THE TREAD AND THE CENTER OF THE SIDE WALL, TIRES HAVE LESS THAN 20,000 MILES ON THEM AND THEY ARE LESS THAN THREE YEARS OLD. CONTACTED MICHELIN DIRECT, AND THEY ADVISED THERE WAS NOTHING THEY COULD DO FOR ME. THERE WEB SITE STATES THE TIRES HAVE A 6 YEAR WARRANTY AND A TREAD WARRANTY UP TO 2/32. TIRES HAVE 7/32 OF TREAD LEFT. I HAVE SEEN SEVERAL OTHER COMPLAINTS ABOUT CRACKING SIDE WALLS ON THE SAME MICHELIN TIRE IN DIFFERENT SIZES. MICHELIN HAS A PROBLEM, THEY ARE JUST LOOKING THE OTHER WAY. *TR
WHILE TURNING SHARP LEFT AT A TRAFFIC SIGNAL, THE TRUCK DID NOT WANT TO CORRECT BACK STRAIGHT. I FORCED IT BACK TO STRAIGHT AND CONTINUED ON. WHILE CONTINUING TO DRIVE, THE TRUCK WOULD TRACK LEFT AND THEN TRACK RIGHT. I TURNED THE STEERING WHEEL QUICKLY AND IT STRAIGHTENED BACK UP. THE TRUCK IS AT A PRIVATE REPAIR SHOP WITH THE TECHNICIAN UNABLE TO FIND ANYTHING BROKEN. HE SUGGESTED THAT IT MAY BE THE POWER STEERING BOX. *TR
EXHAUST GAS TEMP SENSOR ISSUE: DRIVING AT HIGHWAY SPEED, THANK GOD I WASN'T TOWING MY 5TH WHEEL. GOT THE MESSAGE ON THE DASH "STOP SAFELY NOW" AND 10 SECONDS LATER THE TRUCK SHUT ITSELF OFF. THIS IS A SERIOUS SAFETY HAZARD. IF I HAD BEEN TOWING THE TRAILER ON A HILL I DREAD TO THINK WHAT WOULD HAVE HAPPENED. TOWED THE VEHICLE TO ONE FORD DEALER, THEY COULDN'T DIAGNOSE EVEN THOUGH I FOUND THE PROBLEM ONLINE ( MANY F350 OWNERS HAVE HAD THE EXACT SAME EXPERIENCE) AND THEY TOLD ME TO PICK IT UP THE NEXT DAY. I DID THAT, AND ABOUT A HALF HOUR DOWN THE ROAD IT HAPPENED AGAIN. TOWED TO A DIFFERENT DEALERSHIP, THEY REPLACED ONE OF THE 4 EXHAUST GAS TEMP SENSORS AND AFTER AN ABSURD $500 REPAIR BILL FOR AN $89 PART I WAS ON MY WAY. FORD HAS OBVIOUSLY KNOWN THIS IS A PROBLEM AS THEY HAVE CHANGED THEIR PART NUMBER ON THESE SENSORS - THEY DID SOME SORT OF A REDESIGN REQUIRING A NEW PART NUMBER. I NOW CARRY A SPARE SENSOR WITH ME AT ALL TIMES AS WELL AS THE CORRECT SIZE WRENCH TO REPLACE IT. THIS SHOULD ABSOLUTELY BE A RECALL ISSUE SINCE IT IS BOTH A SERIOUS SAFETY ISSUE AS WELL AS SOMETHING THAT MANY OF US HAVE HAD. A SIMPLE ONLINE SEARCH FINDS MANY PEOPLE WITH THE SAME STORY. I DID CALL FORD CUSTOMER SERVICE, ABSOLUTELY NO ACTION ON THEIR PART. THE OLD ADAGE OF FORD = FOUND ON ROADSIDE DEAD OR FIX OR REPAIR DAILY WAS DEFINITELY TRUE FOR ME. I DO HAVE THE FORD CUSTOMER CARE CASE NUMBER SOMEWHERE IF YOU NEED THAT... *TR
I HAVE SUBMITTED MY REQUEST FOR A RECALL TO BE ISSUED ON ALL 2008 FORD F350SD FOR THE EXHAUST TEMPERATURE SENSOR FAILURE CAUSING THE VEHICLE TO SHUTDOWN. LOOKS AS THOUGH A RECALL WAS ISSUED FOR 2012 FORD 6.7L AMBULANCE PACKAGES: F-350 ENGINE RECALL NUMBER: 13V535000 RECALL DATE: 10/30/2013 PROBLEM SUMMARY: FORD MOTOR COMPANY (FORD) IS RECALLING CERTAIN MODEL YEAR 2011-2012 F-350/450/550 AMBULANCE PACKAGE VEHICLES MANUFACTURED FEBRUARY 22, 2010, THROUGH OCTOBER 19, 2012 AND EQUIPPED WITH A 6.7L DIESEL ENGINE. DUE TO AN EXHAUST SENSOR PROBLEM, THE VEHICLES MAY EXPERIENCE LOSS OF POWER FOLLOWED BY AN ENGINE STALL. CONSEQUENCE: AN UNEXPECTED ENGINE STALL INCREASES THE RISK OF A CRASH. ADDITIONALLY, IF THIS WERE TO OCCUR WHEN THE AMBULANCE IS TRANSPORTING A PATIENT, THERE IS AN INCREASED RISK OF INJURY TO THE PATIENT. CORRECTIVE ACTION: FORD WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE EXHAUST GAS TEMPERATURE SENSOR, FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN BY THE END OF NOVEMBER 2013. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332. FORD'S RECALL CAMPAIGN NUMBER IS 13S10. SURE IF A CRASH CAN RESULT IN THE VEHICLE SHUTTING DOWN ON A 6.7L, IT COULD ALSO OCCUR ON A 6.4L 2008 FORD F350 SUPER DUTY THAT IS NOT AN AMBULANCE PACKAGE. A CRASH IS WHAT ALMOST HAPPEN WHEN MY WIFE'S VEHICLE SHUTDOWN ON HER DUE TO THE SENSOR GOING OUT HEADING DOWN HILL WITH NO POWER STEERING. INVESTIGATE THIS AND HAVE FORD HELD ACCOUNTABLE. I HAVE EMAILED FORD ON SEVERAL OCCASSIONS AND THIS IS THEIR LATEST RESPONSE: OUR RECORDS INDICATE THAT YOU CONTACTED THE FORD CRC ON 9/30/14, AND OUR CUSTOMER CARE REPRESENTATIVE ADVISED YOU THAT WE HAVE DOCUMENTED YOUR COMMENTS WHICH WILL BE FORWARDED TO THE APPROPRIATE DEPARTMENT FOR REVIEW AND CONSIDERATION. WOW "FOR REVIEW AND CONSIDERATION". *TR
EXHAUST TEMPERATURE SENSOR WILL CAUSE A CRASH THAT MAY END UP KILLING SOMEONE. THIS IS WHAT FAILED ON MY WIFE WHO WAS PULLING A 28' HORSE TRAILER WITH HER SHOW HORSE INSIDE WORTH OVER $30,000 DOLLARS. SHE MERGED TO A ONE LANE ROAD ON INTERSTATE 68 IN MARYLAND HEADING DOWN HILL WHEN THE CHECK ENGINE LIGHT CAME ONE SOON TO FOLLOW WITH A MESSAGE OF PULL OVER SAFELY. 20 SECONDS LATER, THE ENGINE SHUTOFF. THIS CAUSED HER TO LOSE POWER STEERING ON A ONE LANE ROAD GOING OVER A BRIDGE DOWN HILL PULLING A HORSE TRAILER WITH A GROSS WEIGHT OF OVER 10,000 POUNDS. SHE HAD NO WHERE TO PULL OVER SAFELY WHEN THE TRUCK SHUTDOWN ON HER. SHE HAD TO GET OUT OF THE TRUCK IN ORDER TO MOVE THE BARRELS BLOCKING THE RIGHT LANE IN ORDER TO TRY AND GET THE TRUCK AND TRAILER OUT OF THE OPEN LANE. SHE HAD TO BLOCK AN EXIT IN ORDER TO MAKE ROOM FOR THE OTHER VEHICLES. THE TRUCK WENT TO THE FORD DEALERSHIP IN CUMBERLAND, MD WHERE IT WAS DIAGNOSED THAT IT WAS THE EXHAUST TEMPERATURE SENSOR. THIS IS A SAFETY ISSUE ON THIS VEHICLE. AT NO TIME SHOULD A VEHICLE SHUTDOWN ON SOMEONE DRIVING IT. BELIEVE IT A VEHICLE GOING INTO A LIMP MODE BUT AT LEAST YOU CAN STILL DRIVE IT SO YOU CAN GET TO A SAFE PLACE. THERE NEEDS TO BE AN INVESTIGATION INTO WHY THIS OCCURS AND ENFORCE FORD TO ISSUE A RECALL TO FIX THIS PROBLEM BEFORE SOMEONE IS INJURED OR KILLED. *TR
ON SEPTEMBER 30, 2014, MY WIFE WAS ON HER WAY TO COLUMBUS, OHIO IN HER 2008 FORD F350 SUPER DUTY TURBO DIESEL TRUCK WITH 44,000 MILES. SHE'S PULLING HER 2014 26 LAKOTA TWO HORSE TRAILER WITH LIVING QUARTERS WITH HER SHOW HORSE ($30,000) IN THE BACK. THE UNEXPECTED HAPPEN WHILE SHE WAS ON MD-51N NEAR CUMBERLAND, MARYLAND HEADING ACROSS A BRIDGE WITH HEAVY TRAFFIC AT 1230PM. THE CHECK ENGINE LIGHT CAME ON FOLLOWED BY A PULL OVER SAFELY' MESSAGE. TWENTY SECONDS (20 SECONDS) LATER, THE TRUCK COMPLETELY SHUT DOWN. WIFE WAS TRAVELING AT 70 MILES AN HOUR WHEN THE TRUCK SHUT DOWN, WHICH TURNED THE POWER STEERING OFF. THIS IS WHAT I CALL UNSAFE FOR ANYONE, ESPECIALLY WHEN PULLING A 26 HORSE TRAILER WITH AN EXTRA 1000LBS IN THE BACK WITH A HORSE. SHE WAS NOT ABLE TO GET COMPLETELY OFF THE ROAD BECAUSE IS SHUTDOWN ON THE BRIDGE BLOCKING THE RIGHT LANE WHICH ALMOST CAUSED A MAJOR ACCIDENT DUE TO THE VEHICLE SHUTTING DOWN ON HER. WHILE WAITING ON THE BRIDGE, HER TRAINER HAD TO TURN AROUND HIS EIGHTEEN WHEELER SO MY WIFE COULD UNLOAD HER HORSE AND LOAD IT IN HIS TRAILER. THIS COMPLETELY SHUTDOWN THE TRAFFIC ON MD-51N WHICH IS NOT SAFE UNLOADING AND LOADING A HORSE.AFTER SITTING ON THE SIDE OF THE ROAD WAITING FOR AAA TO COME TOW THE VEHICLE FOR OVER 1 HOURS, THE VEHICLE STARTED BACK UP AND SHE DROVE IT TO FORD CUMBERLAND, 10335 MT SAVAGE ROAD NW, CUMBERLAND, MD WITH THE CHECK ENGINE LIGHT STILL ON WITH A POLICE ESCORT SINCE THE SHERIFF OF CUMBERLAND SAT WITH MY WIFE ON MD-51N WAITING ON AAA. THIS IS AFTER SHE WAS ALMOST HIT BY A FEDEX EIGHTEEN WHEELER DUE TO NOT BEING ABLE TO GET TO A SAFE LOCATION FOR A TRUCK AND HORSE TRAILER DUE TO THE VEHICLE SHUTTING DOWN ON HER. THE DEALERSHIP FOUND THE PROBLEM: EXHAUST SENSOR. THEY WERE ABLE TO REPAIR IT AND SHE WAS ABLE TO CONTINUE ON WITH HER TRIP. HOW CAN THIS SENSOR GO OUT ON A TRUCK WITH ONLY 44,000 MILES ON IT? *TR
ON SEPTEMBER 30, 2014, MY WIFE WAS ON HER WAY TO COLUMBUS, OHIO IN HER 2008 FORD F350 SUPER DUTY TURBO DIESEL TRUCK (VIN# [XXX]) WITH 44,000 MILES. SHE'S PULLING HER 2014 26? LAKOTA TWO HORSE TRAILER WITH LIVING QUARTERS WITH HER SHOW HORSE IN THE BACK. THE UNEXPECTED HAPPEN WHILE SHE WAS ON MD-51N NEAR CUMBERLAND, MARYLAND HEADING ACROSS A BRIDGE WITH HEAVY TRAFFIC AT 1230PM. THE CHECK ENGINE LIGHT CAME ON WITH THE FOLLOWING MESSAGE ?PULL OVER SAFELY?. TWENTY SECONDS (20 SECONDS) LATER, THE TRUCK COMPLETELY SHUT DOWN. WIFE WAS TRAVELING AT 70 MILES AN HOUR WHEN THE TRUCK SHUT DOWN, WHICH TURNED THE POWER STEERING OFF. THIS IS WHAT I CALL UNSAFE FOR ANYONE, ESPECIALLY WHEN PULLING A 26? HORSE TRAILER WITH AN EXTRA 1000LBS IN THE BACK WITH A HORSE. SHE WAS NOT ABLE TO GET COMPLETELY OFF THE ROAD WHICH ALMOST CAUSED A MAJOR ACCIDENT DUE TO THE VEHICLE SHUTTING DOWN ON HER. AFTER SITTING ON THE SIDE OF THE ROAD WAITING FOR AAA TO COME TOW THE VEHICLE FOR OVER 1 HOURS, THE VEHICLE STARTED BACK UP AND SHE DROVE IT TO FORD CUMBERLAND, 10335 MT SAVAGE ROAD NW, CUMBERLAND, MD WITH THE CHECK ENGINE LIGHT STILL ON WITH A POLICE ESCORT SINCE THE SHERIFF OF CUMBERLAND SAT WITH MY WIFE ON MD-51N WAITING ON AAA. THIS IS AFTER SHE WAS ALMOST HIT BY A FEDEX EIGHTEEN WHEELER DUE TO NOT BEING ABLE TO GET TO A SAFE LOCATION FOR A TRUCK AND HORSE TRAILER DUE TO THE VEHICLE SHUTTING DOWN ON HER. THE DEALERSHIP FOUND THE PROBLEM: EXHAUST SENSOR. THEY WERE ABLE TO REPAIR IT AND SHE WAS ABLE TO CONTINUE ON WITH HER TRIP. HOW CAN THIS SENSOR GO OUT ON A TRUCK WITH ONLY 44,000 MILES ON IT? HOW CAN THEY DESIGN A TRUCK TO SHUT DOWN AUTOMATICALLY WITHOUT ANY WARNING? THE DEALERSHIP TOLD MY WIFE THEY HAVE SEEN THESE SENSORS GO OUT AT 20,000 MILES BEFORE. NEEDS TO BE ADDRESS AND RECALL ISSUED BEFORE SOMEONE DIES ON THE HIGHWAY DUE TO THIS PROBLEM. HOLD FORD ACCOUNTABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
ON SEPTEMBER 30, 2014, MY WIFE WAS ON HER WAY TO COLUMBUS, OHIO IN HER 2008 FORD F350 SUPER DUTY TURBO DIESEL TRUCK (VIN# [XXX]) WITH 44,000 MILES. SHE'S PULLING HER 2014 26? LAKOTA TWO HORSE TRAILER WITH LIVING QUARTERS WITH HER SHOW HORSE IN THE BACK. THE UNEXPECTED HAPPEN WHILE SHE WAS ON MD-51N NEAR CUMBERLAND, MARYLAND HEADING ACROSS A BRIDGE WITH HEAVY TRAFFIC AT 1230PM. THE CHECK ENGINE LIGHT CAME ON WITH THE FOLLOWING MESSAGE ?PULL OVER SAFELY?. TWENTY SECONDS (20 SECONDS) LATER, THE TRUCK COMPLETELY SHUT DOWN. WIFE WAS TRAVELING AT 70 MILES AN HOUR WHEN THE TRUCK SHUT DOWN, WHICH TURNED THE POWER STEERING OFF. THIS IS WHAT I CALL UNSAFE FOR ANYONE, ESPECIALLY WHEN PULLING A 26? HORSE TRAILER WITH AN EXTRA 1000LBS IN THE BACK WITH A HORSE. SHE WAS NOT ABLE TO GET COMPLETELY OFF THE ROAD WHICH ALMOST CAUSED A MAJOR ACCIDENT DUE TO THE VEHICLE SHUTTING DOWN ON HER. AFTER SITTING ON THE SIDE OF THE ROAD WAITING FOR AAA TO COME TOW THE VEHICLE FOR OVER 1 HOURS, THE VEHICLE STARTED BACK UP AND SHE DROVE IT TO FORD CUMBERLAND, 10335 MT SAVAGE ROAD NW, CUMBERLAND, MD WITH THE CHECK ENGINE LIGHT STILL ON WITH A POLICE ESCORT SINCE THE SHERIFF OF CUMBERLAND SAT WITH MY WIFE ON MD-51N WAITING ON AAA. THIS IS AFTER SHE WAS ALMOST HIT BY A FEDEX EIGHTEEN WHEELER DUE TO NOT BEING ABLE TO GET TO A SAFE LOCATION FOR A TRUCK AND HORSE TRAILER DUE TO THE VEHICLE SHUTTING DOWN ON HER. THE DEALERSHIP FOUND THE PROBLEM: EXHAUST SENSOR. THEY WERE ABLE TO REPAIR IT AND SHE WAS ABLE TO CONTINUE ON WITH HER TRIP. HOW CAN THIS SENSOR GO OUT ON A TRUCK WITH ONLY 44,000 MILES ON IT? HOW CAN THEY DESIGN A TRUCK TO SHUT DOWN AUTOMATICALLY WITHOUT ANY WARNING? THE DEALERSHIP TOLD MY WIFE THEY HAVE SEEN THESE SENSORS GO OUT AT 20,000 MILES BEFORE. NEEDS TO BE ADDRESS AND RECALL ISSUED BEFORE SOMEONE DIES ON THE HIGHWAY DUE TO THIS PROBLEM. HOLD FORD ACCOUNTABLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2008 FORD F-350. THE CONTACT STATED THAT THE BRAKE SYSTEM FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THE BRAKES, CALIPERS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
I WAS DRIVING A F-F350 SD CREW CAB PICKUP TRUCK WITH A TRUCK SHELL TOP APPROXIMATELY 65 MPH WHEN THE LEFT REAR TIRE TREAD BEGAN TO SEPARATE FROM THE TIRE CORD, RESULTING IN THE TREAD THRASHING (APPROXIMATELY 6 REVOLUTIONS) THE INTERIOR AND EXTERIOR OF THE LEFT REAR QUARTER PANEL CAUSING EXTREME BODY DAMAGE TO THE WHEEL WELL, BUMPER, UPPER TRUCK SHELL SLIDING WINDOW. THIS WAS A VERY VIOLENT EXPLOSION WHEN THE TREAD FINALLY SEPARATED AND FLEW OFF THE TIRE CORD. I THEN STOPPED THE VEHICLE, ASSESSED THE PROBLEM, RETRIEVED THE TIRE TREAD WHICH REMAINED INTACT, ALSO IN ONE PIECE...! AMAZINGLY, THE TIRE CORD REMAINED INTACT, STILL PRESSURIZED AND HOLDING AIR... AND I WAS ABLE TO LIMP HOME AT APPROXIMATELY 30 MPH. WENT TO THE FORD DEALERSHIP,WHO WERE NOT INITIALLY HELPFUL POINTING THE FINGER TO B.F. GOODRICH, WHO I DID CALLED AND I RECEIVED A RETURN PHONE CALL THE NEXT DAY. I THEN WENT TO THE DEALERSHIP AGAIN, WHO REMOVED THE TIRE, AND PRESERVED THE TREAD AND TIRE, AND I WAS INSTRUCTED BY THE B.F. GOODRICH REPRESENTATIVE TO SHIP THE TIRE FOR INSPECTION TO THEIR OFFICES. THE INITIAL INSPECTION AT THE FORD DEALERSHIP WAS FOUND TO BE INCONCLUSIVE... AS TO WHETHER OR NOT THE SEPARATION WAS CAUSED BY A ROAD HAZARD, WHICH IT WAS NOT, AND THEN I WAS TOLD I WOULD HAVE TO SHIP THE TIRE TO THEM FOR FURTHER INVESTIGATION, AND WHETHER OR NOT THEY WOULD PROVIDE REIMBURSEMENT FOR THE $3-$4K IN BODY DAMAGE TO MY TRUCK. PREPARING THE TIRE FOR SHIPPING TO B.F.GOODRICH AND WAITING ON THE STATUS OF THE REMAINDER OF MY BODY DAMAGE CLAIM. *TR
I WAS DRIVING A F-F350 SD CREW CAB PICKUP TRUCK WITH A TRUCK SHELL TOP APPROXIMATELY 65 MPH WHEN THE LEFT REAR TIRE TREAD BEGAN TO SEPARATE FROM THE TIRE CORD, RESULTING IN THE TREAD THRASHING (APPROXIMATELY 6 REVOLUTIONS) THE INTERIOR AND EXTERIOR OF THE LEFT REAR QUARTER PANEL CAUSING EXTREME BODY DAMAGE TO THE WHEEL WELL, BUMPER, UPPER TRUCK SHELL SLIDING WINDOW. THIS WAS A VERY VIOLENT EXPLOSION WHEN THE TREAD FINALLY SEPARATED AND FLEW OFF THE TIRE CORD. I THEN STOPPED THE VEHICLE, ASSESSED THE PROBLEM, RETRIEVED THE TIRE TREAD WHICH REMAINED INTACT, ALSO IN ONE PIECE...! AMAZINGLY, THE TIRE CORD REMAINED INTACT, STILL PRESSURIZED AND HOLDING AIR... AND I WAS ABLE TO LIMP HOME AT APPROXIMATELY 30 MPH. WENT TO THE FORD DEALERSHIP,WHO WERE NOT INITIALLY HELPFUL POINTING THE FINGER TO B.F. GOODRICH, WHO I DID CALLED AND I RECEIVED A RETURN PHONE CALL THE NEXT DAY. I THEN WENT TO THE DEALERSHIP AGAIN, WHO REMOVED THE TIRE, AND PRESERVED THE TREAD AND TIRE, AND I WAS INSTRUCTED BY THE B.F. GOODRICH REPRESENTATIVE TO SHIP THE TIRE FOR INSPECTION TO THEIR OFFICES. THE INITIAL INSPECTION AT THE FORD DEALERSHIP WAS FOUND TO BE INCONCLUSIVE... AS TO WHETHER OR NOT THE SEPARATION WAS CAUSED BY A ROAD HAZARD, WHICH IT WAS NOT, AND THEN I WAS TOLD I WOULD HAVE TO SHIP THE TIRE TO THEM FOR FURTHER INVESTIGATION, AND WHETHER OR NOT THEY WOULD PROVIDE REIMBURSEMENT FOR THE $3-$4K IN BODY DAMAGE TO MY TRUCK. PREPARING THE TIRE FOR SHIPPING TO B.F.GOODRICH AND WAITING ON THE STATUS OF THE REMAINDER OF MY BODY DAMAGE CLAIM. *TR
I WAS DRIVING A F-F350 SD CREW CAB PICKUP TRUCK WITH A TRUCK SHELL TOP APPROXIMATELY 65 MPH WHEN THE LEFT REAR TIRE TREAD BEGAN TO SEPARATE FROM THE TIRE CORD, RESULTING IN THE TREAD THRASHING (APPROXIMATELY 6 REVOLUTIONS) THE INTERIOR AND EXTERIOR OF THE LEFT REAR QUARTER PANEL CAUSING EXTREME BODY DAMAGE TO THE WHEEL WELL, BUMPER, UPPER TRUCK SHELL SLIDING WINDOW. THIS WAS A VERY VIOLENT EXPLOSION WHEN THE TREAD FINALLY SEPARATED AND FLEW OFF THE TIRE CORD. I THEN STOPPED THE VEHICLE, ASSESSED THE PROBLEM, RETRIEVED THE TIRE TREAD WHICH REMAINED INTACT, ALSO IN ONE PIECE...! AMAZINGLY, THE TIRE CORD REMAINED INTACT, STILL PRESSURIZED AND HOLDING AIR... AND I WAS ABLE TO LIMP HOME AT APPROXIMATELY 30 MPH. WENT TO THE FORD DEALERSHIP,WHO WERE NOT INITIALLY HELPFUL POINTING THE FINGER TO B.F. GOODRICH, WHO I DID CALLED AND I RECEIVED A RETURN PHONE CALL THE NEXT DAY. I THEN WENT TO THE DEALERSHIP AGAIN, WHO REMOVED THE TIRE, AND PRESERVED THE TREAD AND TIRE, AND I WAS INSTRUCTED BY THE B.F. GOODRICH REPRESENTATIVE TO SHIP THE TIRE FOR INSPECTION TO THEIR OFFICES. THE INITIAL INSPECTION AT THE FORD DEALERSHIP WAS FOUND TO BE INCONCLUSIVE... AS TO WHETHER OR NOT THE SEPARATION WAS CAUSED BY A ROAD HAZARD, WHICH IT WAS NOT, AND THEN I WAS TOLD I WOULD HAVE TO SHIP THE TIRE TO THEM FOR FURTHER INVESTIGATION, AND WHETHER OR NOT THEY WOULD PROVIDE REIMBURSEMENT FOR THE $3-$4K IN BODY DAMAGE TO MY TRUCK. PREPARING THE TIRE FOR SHIPPING TO B.F.GOODRICH AND WAITING ON THE STATUS OF THE REMAINDER OF MY BODY DAMAGE CLAIM. *TR
ON THE EVENING OF 6/13/2014, I WAS DRIVING MY 2008 FORD F-350 THROUGH THE DRIVE THROUGH LINE OF WHITE CASTLE IN COMMACK, NEW YORK, 11725. AS I WENT TO MAKE A RIGHT TURN TO FOLLOW THE DRIVE THROUGH LANE, A HEARD A METAL BREAKING SOUND FOLLOWED BY COMPLETE LOSS OF STEERING. WITHIN LESS THAN 1 SECOND FROM THIS HAPPENING, MY VEHICLE COLLIDED WITH A CINDER BLOCK WALL CAUSING SIGNIFICANT FRONT END DAMAGE TO THE BUMPER, FENDER AND HEADLIGHT. THERE WERE NO INJURIES TO MYSELF OR ANY PASSENGERS AS WELL AS THE WALL HAD MINIMAL DAMAGE. I HAD A POLICE REPORT FILED WITH THE SUFFOLK COUNTY POLICE DEPARTMENT. THE REPORT CORROBORATES MY STATEMENT OF COMPLETE STEERING LOSS AS THE DIRECT RESULT OF THE ACCIDENT. THE VEHICLE WAS TOWED TO MY MECHANIC, NORTH SHORE FIRESTONE IN COMMACK. UPON INVESTIGATION THEY DETERMINED THE GEARS INSIDE OF THE STEERING BOX COMPLETELY FAILED. THEY COULD BE OF FURTHER ASSISTANCE DETAILING WHAT THE INTERNALS OF THE STEERING BOX LOOKED LIKE IF NEEDED. THEY ALSO INFORMED ME THERE IS A 2 MONTH BACK LOG ON THE REPLACEMENT FOR THIS PART. BEING THAT THERE IS A REPLACEMENT BACKLOG, FORD MUST KNOW THERE IS A DESIGN FLAW. THIS PART NEEDS TO BE REDESIGNED TO STAND UP TO THE DIFFICULT TASK OF GETTING WHITE CASTLE! THIS FAILURE NOT ONLY CAUSED DAMAGE TO MY TRUCK COSTING OVER $5,000, BUT THIS WILL CAUSE MY INSURANCE TO GO UP AS WELL. IF THIS CAUSES ME TO BE DROPPED FROM MY INSURANCE, I WILL HAVE MAJOR PROBLEMS BEING THAT ALL OF MY JOBS REQUIRE ME TO HAVE TRANSPORTATION. PLEASE HAVE FORD FIX THIS PROBLEM SO NO ONE ELSE IS INVOLVED IN AN ACCIDENT. I WAS LUCKY I WAS GOING AT A LOW SPEED, BUT THE NEXT PERSON MAY NOT BE AS LUCKY AS I WAS. *TR
Crash
ON THE EVENING OF 6/13/2014, I WAS DRIVING MY 2008 FORD F-350 THROUGH THE DRIVE THROUGH LINE OF WHITE CASTLE IN COMMACK, NEW YORK, 11725. AS I WENT TO MAKE A RIGHT TURN TO FOLLOW THE DRIVE THROUGH LANE, A HEARD A METAL BREAKING SOUND FOLLOWED BY COMPLETE LOSS OF STEERING. WITHIN LESS THAN 1 SECOND FROM THIS HAPPENING, MY VEHICLE COLLIDED WITH A CINDER BLOCK WALL CAUSING SIGNIFICANT FRONT END DAMAGE TO THE BUMPER, FENDER AND HEADLIGHT. THERE WERE NO INJURIES TO MYSELF OR ANY PASSENGERS AS WELL AS THE WALL HAD MINIMAL DAMAGE. I HAD A POLICE REPORT FILED WITH THE SUFFOLK COUNTY POLICE DEPARTMENT. THE REPORT CORROBORATES MY STATEMENT OF COMPLETE STEERING LOSS AS THE DIRECT RESULT OF THE ACCIDENT. THE VEHICLE WAS TOWED TO MY MECHANIC, NORTH SHORE FIRESTONE IN COMMACK. UPON INVESTIGATION THEY DETERMINED THE GEARS INSIDE OF THE STEERING BOX COMPLETELY FAILED. THEY COULD BE OF FURTHER ASSISTANCE DETAILING WHAT THE INTERNALS OF THE STEERING BOX LOOKED LIKE IF NEEDED. THEY ALSO INFORMED ME THERE IS A 2 MONTH BACK LOG ON THE REPLACEMENT FOR THIS PART. BEING THAT THERE IS A REPLACEMENT BACKLOG, FORD MUST KNOW THERE IS A DESIGN FLAW. THIS PART NEEDS TO BE REDESIGNED TO STAND UP TO THE DIFFICULT TASK OF GETTING WHITE CASTLE! THIS FAILURE NOT ONLY CAUSED DAMAGE TO MY TRUCK COSTING OVER $5,000, BUT THIS WILL CAUSE MY INSURANCE TO GO UP AS WELL. IF THIS CAUSES ME TO BE DROPPED FROM MY INSURANCE, I WILL HAVE MAJOR PROBLEMS BEING THAT ALL OF MY JOBS REQUIRE ME TO HAVE TRANSPORTATION. PLEASE HAVE FORD FIX THIS PROBLEM SO NO ONE ELSE IS INVOLVED IN AN ACCIDENT. I WAS LUCKY I WAS GOING AT A LOW SPEED, BUT THE NEXT PERSON MAY NOT BE AS LUCKY AS I WAS. *TR
Crash
I HAVE A 2008 F350 SINGLE REAR WHEEL!!!! DEATH WOBBLE WITH MY FRIENDS BOSTON WHALER GOING DOWN 495 TO THE CAPE!!!! HAD THE TRUCK FOR FOUR YEARS!!! REPLACED 2 STEERING SHOCKS,TIEROD ENDS!! TIRES!! 2 FRONT ALIGNMENTS!!! TRUCK IS A PIECE OF [XXX]!!!!!!!!!!!!!!!!!! I HAVE HAD A 1978 F150,1979 F250,1988 F150,1995 F150,1996 F250,1999 F350 AND LOVED ALL OF THEM AND GOT THIS 2008 F350 AND NEVER HAD A WORSE CONTROLLING TRUCK IN MY LIFE AND I HAVE BEAN A MECHANIC FOR 30!!!! I REPEAT 30 YEARS AND WHAT A [XXX] BOX FRONT END WOW!!!! FORD PLEASE HAVE A RECALL BEFORE YOU KILL SOMEBODY IN THE TRUCK OR HITTING SOME ONE!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 11/18/2014 *JS
I HAVE A 2008 F350 SINGLE REAR WHEEL!!!! DEATH WOBBLE WITH MY FRIENDS BOSTON WHALER GOING DOWN 495 TO THE CAPE!!!! HAD THE TRUCK FOR FOUR YEARS!!! REPLACED 2 STEERING SHOCKS,TIEROD ENDS!! TIRES!! 2 FRONT ALIGNMENTS!!! TRUCK IS A PIECE OF [XXX]!!!!!!!!!!!!!!!!!! I HAVE HAD A 1978 F150,1979 F250,1988 F150,1995 F150,1996 F250,1999 F350 AND LOVED ALL OF THEM AND GOT THIS 2008 F350 AND NEVER HAD A WORSE CONTROLLING TRUCK IN MY LIFE AND I HAVE BEAN A MECHANIC FOR 30!!!! I REPEAT 30 YEARS AND WHAT A [XXX] BOX FRONT END WOW!!!! FORD PLEASE HAVE A RECALL BEFORE YOU KILL SOMEBODY IN THE TRUCK OR HITTING SOME ONE!!!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR UPDATED 11/18/2014 *JS
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. THE CONTACT STATED THAT EXHAUST FUMES EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE EXHAUST FILTER WAS POORLY DESIGNED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 07/03/14 MA THE CONSUMER STATED THE FUMES IN THE VEHICLE CAN CAUSE ONE TO FEEL ILL. UPDATED 07/11/2014 *JS
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. THE CONTACT STATED THAT EXHAUST FUMES EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE EXHAUST FILTER WAS POORLY DESIGNED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 07/03/14 MA THE CONSUMER STATED THE FUMES IN THE VEHICLE CAN CAUSE ONE TO FEEL ILL. UPDATED 07/11/2014 *JS
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY LOST POWER STEERING ASSIST AND THE WHEEL FAILED TO TURN. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE STEERING GEAR BOX. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 06/02/2014 *JS
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY LOST POWER STEERING ASSIST AND THE WHEEL FAILED TO TURN. THE VEHICLE WAS TOWED TO THE DEALER WHO REPLACED THE STEERING GEAR BOX. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 06/02/2014 *JS
TWO 2008 FORD F-350. CONSUMER WRITES IN REGARDS TO A DESIGN FLAW IN BOTH VEHICLES CURRENT RADIATORS. *SMD FORD'S RECOMMENDATION WAS TO REPEATEDLY REPLACE THE PART AT A COST OF $ 1300. *JB
WAS DRIVING AT APPROXIMATELY 40MP WHEN THE ENGINE JUST STOPPED AND LOST POWER. THIS HAPPENED ON 2 MORE OCCASIONS. ONCE WHILE PULLING OUT ONTO A BUSY STREET, AND WAS ALMOST HIT BY ONCOMING TRAFFIC. CANNOT RISK INJURY, SO TOOK IT RIGHT TO A REPUTABLE LOCAL DIESEL MECHANIC. DIESEL MECHANIC STATES THAT ENTIRE FUEL SYSTEM MUST BE REPLACED. FAULTY HI PRESSURE FUEL PUMP DISINTEGRATED AND SENT METAL THRU FUEL SYSTEM. THIS WILL COST $8000 TO FIX. WAS TOLD THIS WAS THE FIRST YEAR "BUG" FOR A NEW DESIGN. FORD WILL NOT REPLACE PARTS OR WARRANTY THIS. COMMON ON THIS MODEL, BUT DEFINITELY A SAFETY HAZARD, AS THE TRUCK MAY OR MAY NOT STALL WHEN GIVING GAS. IT IS UNPREDICTABLE. *TR
WAS DRIVING AT APPROXIMATELY 40MP WHEN THE ENGINE JUST STOPPED AND LOST POWER. THIS HAPPENED ON 2 MORE OCCASIONS. ONCE WHILE PULLING OUT ONTO A BUSY STREET, AND WAS ALMOST HIT BY ONCOMING TRAFFIC. CANNOT RISK INJURY, SO TOOK IT RIGHT TO A REPUTABLE LOCAL DIESEL MECHANIC. DIESEL MECHANIC STATES THAT ENTIRE FUEL SYSTEM MUST BE REPLACED. FAULTY HI PRESSURE FUEL PUMP DISINTEGRATED AND SENT METAL THRU FUEL SYSTEM. THIS WILL COST $8000 TO FIX. WAS TOLD THIS WAS THE FIRST YEAR "BUG" FOR A NEW DESIGN. FORD WILL NOT REPLACE PARTS OR WARRANTY THIS. COMMON ON THIS MODEL, BUT DEFINITELY A SAFETY HAZARD, AS THE TRUCK MAY OR MAY NOT STALL WHEN GIVING GAS. IT IS UNPREDICTABLE. *TR
WHILE IN TOW/HAUL MODE TOWING 40' 5TH WHEEL, ENGINE OVERHEATED QUICKLY WHICH RESULTED IN LOSS OF POWER. NO LEAKS SEEN AND COOLANT WAS SPRAYING OUT OF OVERFLOW CAP ONLY. NO LIGHTS CAME ON IN DASH. SEEMS FAN IS NOT KICKING ON WHEN NEEDED? WHEN FAN DOES KICK ON, ENGINE COOLS IMMEDIATELY. THIS IS ONLY AT LOW SPEEDS UNDER HEAVY TOWING. TRUCK RUNS GREAT OTHERWISE WITH NO OVERHEATING PROBLEMS. THIS HAS HAPPENED TWICE WITH THIS TRUCK AND I'M SURE IT IS CAUSING DAMAGE. WARRANTY JUST RAN OUT OF COURSE. THERE IS A COOLANT LOSS AS WELL, BUT UNKNOWN WHERE IT IS GOING. NO MILKY OIL, NOTHING ON THE GROUND, AND NO WET EXHAUST PIPE. *TR
THIS TRUCK HAS HAD 3 SMART JUNTION BOXES REPLACED IN THE LAST 3 YEARS IT EFFECTS THE FRONT TURN SIGNALS AND FLASHERS. IT IS A SAFETY PROBLEM SINCE WE ARE A DPW AND THE TRUCK SITS WITH ITS FLASHERS ON FOR OUR WORKERS. *TR
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. THE CONTACT STATED THAT WHILE TRAVELING AT VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY VEERED TO THE RIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 92,354.
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING ASSIST FAILED AS THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE GEARBOX HAD FAILED. THE VEHICLE HAD BEEN REPAIRED ONCE IN THE PAST FOR THE SAME FAILURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 52,000. THE CURRENT MILEAGE WAS 70,576.
TL* THE CONTACT OWNS A 2008 FORD F-350 SD. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE POWER STEERING ASSIST FAILED AS THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, WHO STATED THAT THE GEARBOX HAD FAILED. THE VEHICLE HAD BEEN REPAIRED ONCE IN THE PAST FOR THE SAME FAILURE. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 52,000. THE CURRENT MILEAGE WAS 70,576.
2008 FORD F350 SUPER DUTY. ATTORNEY REPRESENTING CONSUMER WRITES IN REGARDS TO ENGINE PROBLEMS, EGR VALVES AND HIGH PRESSURE FUEL PUMPS FAILURE THAT MANUFACTURER HAS FAILED AND REFUSED TO REPAIR. *SMD