2020 FORD F-150

The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer and was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 110,000.

My transmission unexpectedly jumps gears and down shifts. My car just stopped getting any sort of power on the highway. All this with my children in the car. I was able to pull over safely, but it was extremely scary. I put the truck in park and then put it in drive and it started driving again. My ford f150 has under 80,000 miles on it. In my opinion this is a huge safety concern. A wrench popped up on my dash indicating that service was needed, but it has since gone away.

The transmission shifted unexpectedly from highway speed to first gear. The back wheels felt like they locked up and my passenger asked if we had been hit.

The contact owns a 2020 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly slipped while changing gear, with the power train warning light illuminated. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.

The blinkers, when you're making a turn does not turn off, it actually turns the blinker onto the opposite side.

Hard shifting

On March 3, 2026, I went in for two oil leaks. I received a call saying my truck was ready. I went to pick up my, drove off into the freeway. Everything was running smoothly until the anti-braking system turned on, cutting off power to my brakes. I was in the second to the last lane, luckily I was able to get to the last lane. I was almost hit and almost caused a huge accident. The dealership has offered to review the truck again. I paid close to six thousand dollars and it wasn’t for my brakes. I want my money back.

Problematic transmission shifting with lower gears causing significant hard shifting and jerking motion while driving. The problem was confirmed by my local Ford dealership on 11/26/2025, who recommended an overhaul to the transmission and tear down to determine if further damage is present or if a new transmission is needed. There were no warning lamp indicators showing any earlier related matters.

Drivers side door does not unlock in cold temperatures (physical key, fob button, keypad, and handle lock do not work).To unlock I have to enter through the passenger side door and use the interior handle. Seems to be an ongoing issue and there are "recalls/TSB" for the same issue happening on 2015-2019, 2021-22 models but not 2020. "The major frozen door latch recalls (such as 17S33) officially covered 2015-2019 F-150s and other Super Duty trucks." Reddit forums are full of others complaining of the same issues. What component or system failed or malfunctioned, and is it available for inspection upon request? - Driver side door handle. Yes How was your safety or the safety of others put at risk? - Must enter through the passenger side door to unlock the vehicle. In an emergency I would not be able to enter my vehicle quickly. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no.

Drivers side door does not unlock in cold temperatures (physical key, fob button, keypad, and handle lock do not work).To unlock I have to enter through the passenger side door and use the interior handle. Seems to be an ongoing issue and there are "recalls/TSB" for the same issue happening on 2015-2019, 2021-22 models but not 2020. "The major frozen door latch recalls (such as 17S33) officially covered 2015-2019 F-150s and other Super Duty trucks." Reddit forums are full of others complaining of the same issues. What component or system failed or malfunctioned, and is it available for inspection upon request? - Driver side door handle. Yes How was your safety or the safety of others put at risk? - Must enter through the passenger side door to unlock the vehicle. In an emergency I would not be able to enter my vehicle quickly. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no.

Transmission issues. Random hard shifting. Random over revving due to improper shifting. Multiple components are being replaced. They are all heavily reported as issues in the transmission. The dealer refuses any remedy. No warnings show prior to the issue

Although my VIN was not listed on any data base as a risk of the 10-speed transmission issue, my transmission first faltered while driving on the highway on 26 November 2024 and then again on 9 December 2024. While driving, the transmission instantly downshifted to a lower gear and there was a loss of power, which was a huge safety issue while driving on I-44 at 70 mph. Ford was notified of both instances via phone call from me and through the Ford App that is linked to my truck. In both occasions, the "Engine" light on the dashboard was illuminated. *Please note that Ford did assist in repairing this issue through the Customer Satisfaction Program.* Although I was still responsible to pay for 55% of the repair amount (total of $6,608.82), Ford paid the remaining 45% and added an Extended Warranty to the truck for 36,000 miles / 36 months. A new transmission was installed on 18 December 2024. My reason for filing this is to add to the data that is being collected with regards to this specific issue. Yes, Ford may assist on a case-by-case basis, but this is still unfortunately being viewed as a "Service Bulletin" instead of a Recall.

TRANSMISSION AT VARIOUS TIMES HAS A VERY HARD DROP TO A LOWER GEAR, TO THE POINT WHERE IT WILL DROP FROM A HIGH GEAR TO A LOWE GEAR SKIPPING THE MIDDLE GEARS AND THE TRANSMISSION/DRIVESHAFT SERIOUSLY BANGS WHEN IT DOES THIS.

My truck down shifted from seventh gear all the way down to first, making rev really high and slow down all the sudden. I was doing 50 mph

I was driving to work at 5am on Friday, and my back window blew out for no reason. Sounded like a gun shot. Knocked me right off the road. Noone was near me and nothing hit it. The power window box looks burnt, but when I took it to the dealer, they said no without even going out to look at it, but from looking at all of the complaints there have been multiple complaints with this. Please help me with this situation, I have the premium package warranty, but it doesn't cover it. I paid over 4,000 dollars for the premium package, Thank you [XXX] [XXX] 6105132864 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My truck down shifted from seventh gear all the way down to first, making rev really high and slow down all the sudden. I was doing 50 mph

Oil consumption takes several quarts of oil before next oil change. Erratic and harsh shifting and sudden hard downshifts.

Oil consumption takes several quarts of oil before next oil change. Erratic and harsh shifting and sudden hard downshifts.

2020 F150 with only 63000 miles has a failed transmission. The truck doesn't shift gears properly, gets stuck in gears, loses power suddenly. This is a huge safety risk as the vehicle just stops accelerating or working when driving. This clearly endangers me and other drivers. Ford refuses to pay even though their check engine light gave a TRANSMISSION/POWER FAILURE alert and the Ford dealership inspected it and their diagnosis is: REPLACE COMPLETE TRANSMISSION ASSEMBLY. HAS INTERNAL CDF DRUM BUSHING FAILURE. This is an ongoing issue with these 10 speed transmissions on these F150s. There are several class action lawsuits against Ford over these 10R80 transmissions. Ford is not only refusing to recall these dangerous vehicles but also refusing to pay to cover the repairs on transmissions they've known are defect.

2020 F150 with only 63000 miles has a failed transmission. The truck doesn't shift gears properly, gets stuck in gears, loses power suddenly. This is a huge safety risk as the vehicle just stops accelerating or working when driving. This clearly endangers me and other drivers. Ford refuses to pay even though their check engine light gave a TRANSMISSION/POWER FAILURE alert and the Ford dealership inspected it and their diagnosis is: REPLACE COMPLETE TRANSMISSION ASSEMBLY. HAS INTERNAL CDF DRUM BUSHING FAILURE. This is an ongoing issue with these 10 speed transmissions on these F150s. There are several class action lawsuits against Ford over these 10R80 transmissions. Ford is not only refusing to recall these dangerous vehicles but also refusing to pay to cover the repairs on transmissions they've known are defect.

I bought a 2020 Ford F150 XL with 83,000 miles on 27 JAN 2026 from a local Phil long Kia dealership. I started to notice that the shifting was very harsh immediately after buying the truck and that the transmission was dropping the gear when I was driving at stoplights and even when I was entering an intersection almost causing an accident. I notice the issue more at slow speeds and in lower gears. Today is 19 FEB 2026. I brought the truck to a local ford dealership and they told me that the transmission needs to be replaced.

While driving my F-150 I made a turn and when I went to accelerate again, the truck acted like it was in neutral - would not go. Engine continued to run but would not accelerate. A second car was directly behind me and almost rear-ended me when truck failed to move. Pulled over, tried low gear and reverse and nothing happened. Transmission is shot. Currently in for a rebuild. This is the Ford 10-speed trans, which has been known to fail. I only have 33,000 miles on the vehicle. Could've been much more dangerous had I been on the freeway when it failed.

There is a terrible noise during startup and it appears to be the same cam phaser issue that many Ford F150 owners are experiencing. I think it's been going on for awhile but I generally remote start it so it can warm up a bit before I jump in and go. Within the last week I remote started it when I was close by and the noise is not good. It sounds like the motor is ready to blow for a few seconds then goes away.

The vehicle transmission is slamming when the vehicle decelerates. I can feel the jerking in the vehicle. I am concerned the transmission will fail while operating the vehicle resulting in a crash. This is the second time I have had this issue. It was repaired once by the Ford dealership. The vehicle has not been inspected by anyone for this occurrence. It has in the past for the same occurrence. There were no warnings prior to the occurrence. This is the second occurrence in several years. The current occurrence began on February 16, 2026.

Transmission downshifted on the interstate and overheated. Wouldn’t go back in to gear. Was in the passing lane and ended in an accident.

Ford is aware of the engine failure on the 2020 Ford F-150 5 liter Coyote V8 models. These vehicles consume excessive amounts of oil which leaks and causes engine failure. We took the car to Ford several years ago complaining about the issue and spent a good bit of money to 'fix' the problem. However, it is not fixed. We had some repairs done last week at our mechanic and they said the engine needs to be replaced. If not, it could lock up and cause major damage to the car. This car is 5 years old and should not be having engine replacement problems. Ford was replacing the engines when the issue was first discovered but then began telling people to keep putting oil in the vehicle which is not solving the problem and actually causing more problems and damage. This is the 4th Ford F-150 my husband has owned and not had any problems. His last Ford went for 300,000 miles before we sold it (it was still running great). Can provide all maintenance records as needed.

While driving the truck automatically down shifted. If I drove move 20 MP it would shift. The truck would not go into reverse, the gear was stuck. I had to turn if off and then turn it back on then It let me shift the gears. On the dashboard the wrench and other indicators lit up on the dashboard.

While driving the truck automatically down shifted. If I drove move 20 MP it would shift. The truck would not go into reverse, the gear was stuck. I had to turn if off and then turn it back on then It let me shift the gears. On the dashboard the wrench and other indicators lit up on the dashboard.

While driving the truck automatically down shifted. If I drove move 20 MP it would shift. The truck would not go into reverse, the gear was stuck. I had to turn if off and then turn it back on then It let me shift the gears. On the dashboard the wrench and other indicators lit up on the dashboard.

The Ford 10 speed transmission has continued to give me issues. Delayed shifting, harsh engagements, and overheating are the symptoms. I have been to the dealer several times for the issue. They programmed the transmission, reset values, then replaced the valve body. After valve body replacement, the service manager at the dealership told me that it shifts fairly well compared to other f150s and there’s nothing more they can do. There have been several instances where I have to pull over in traffic due to overheating. The lack of predictability in the shift also makes for unsafe situations.

First incident my [XXX] daughter was driving my truck on the highway going 70mph, the truck went from 10th gear dropped all the down to first almost causing her to wreck the truck before getting to the side of the road, it has a lifetime warranty so took the truck to Jones Ford in Wickenburg Arizona, after several conversations with the warranty company wanting to deny the claim finally got the transmission warranty and was told they replaced the transmission, this truck still was not driving properly not shifting gears , dropping gears at high rate of speed, back to the dealership, they did some computer updates, picked the truck up drove still not right, decided to take it to a different deal shop Camelback Ford in Phoenix Arizona, they replace transmission again, this is at least 4-5 transmissions in this truck, The truck still is not driving properly it’s a hazard on the road could cause a wreck at anytime because the shifting is not right and unsafe, I have called the warranty company multiple times and Ford to take /buy this truck back, it has spent more time at the dealership in the last year then at my home, I continue to make my truck payments and have no truck, I will not let my wife or daughter drive this truck because of the safety and what could happen if they are on the highway doing high speeds and the transmission once again drops suddenly from 10th gear to first, it does not even shift properly from 3rd to 4th gear, it needs to be taken back by Ford Motor Company and not allowed to be on the road anymore, with the continuous attempts by dealerships to fix this and nothing has worked, I cannot continue to put myself my family and others on the road in danger because of the unknown outcome when driving this vehicle on the road, I have made many attempts between the warranty company , Ford and dealerships to help get this vehicle fixed or off the road and take it back with no luck, look up the history by the VIN to verify my complaints INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC

We’ve had this 2020 f150 since it was brand new with multiple Ford dealerships diagnosing and Test driving our complaints from the beginning. Only to hear “ we couldn’t get it to do anything and no hard shifting” countless times. Took to dealerships in Florida, Texas and other states with same same response to only refash the control module, which later was a recall on the valve body in the transmission. That did not change anything and now we are 59k miles past our warranty date with the exact same issues from day 1. They should stand behind their product and will not be buying another f150 only to have the same issues and no point in having a warranty if nothing was ever done to have a resolution to our problem -hard shifting while going from 3rd-4th gear a 4th to 5th -same thing while downshifting while applying the brakes to stop or slow down I own 3 ford trucks and fortunately my others at an f250 and f350

Vehicle was purchased certified pre-owned from dealer at around 35k miles. Currently around 65k miles. Complete loss of power at 45 miles an hour. Truck shifted from 7th gear to 1st in a split second and brought the truck to a complete stop. Luckily able to pull onto shoulder to avoid getting rear ended from car behind. Decent maintenance records with dealer, no prior issues with transmission other than some rough shifting before this issue. Vehicle was dropped at dealer on 2-5-26, have not received any type of feedback or updated since dated 2-8-26. I know there is a current TSB on these transmissions, I believe they are defective based on other reports and my personal experience. Complete safety danger, 45 to 0 in under 2 seconds.

Transmission hard shifts. Up and down. At times hard enough that passengers feel this. Concern is how does this affect the life and safety of the vehicle. Ford claims no issues.

Vehicle failed to shift properly while making multiple left and right turns from a stop (for the record, the vehicle also had shifting problems at other times). This resulted in the vehicle hesitating while entering traffic. Multiple times other vehicles had to beep horns and brake emergently. One time an 18 wheeler almost tboned me while I had my 2 year old some in the back seat. Definitely a safety issue that almost cost my son his life.

Back up camera is defective. Known issue of poor solder joints. Camera is now inoperable. Began as an occasional disconnect. Then camera works. Ford claims no issues however it’s know to be a problem on this series within owners group.

I am submitting this complaint regarding a serious transmission failure on my 2020 Ford F-150. At approximately 68,000 miles, the vehicle began exhibiting dangerous and unpredictable driving behavior, including hard jerking, sudden hesitation, and unexpected deceleration and acceleration while driving. The vehicle would jerk aggressively during gear changes and decelerate without warning, particularly at lower speeds and during normal traffic flow. This behavior significantly compromised my ability to maintain consistent speed, safely merge, or respond to traffic conditions. On multiple occasions, the sudden loss of power and hesitation created a safety hazard, especially when driving in slower or congested traffic, as surrounding vehicles were not anticipating abrupt deceleration. Due to the severity and persistence of these issues, the transmission ultimately required complete replacement. A brand new transmission was installed to correct the problem at only 5 years old and barely over the Ford mileage warranty expiration criteria. This failure occurred well before what I would consider normal or expected transmission life for a modern full-size pickup truck and presented a clear safety risk to myself, my passengers, and other motorists. Sudden jerking and loss of power at speed creates a high likelihood of rear-end collisions or loss of vehicle control. I believe this issue reflects a potential defect in the transmission system and should be investigated to prevent similar safety risks for other drivers.

Transmission shifts hard looses power. I reported it to ford before my warrenty ran out. They said it was fine and just needed an update. It did not fix it took it and got second opinion and the transmission was bad and needed to be replaced. I had to pay out of pocket because they did not take care of the issue while it was under warrenty. Now im out 7000 because of a faulty transmission and Fords lack of addressing the issue

2020 f150 down shift when in drive mode.it has this really hard jerk when I'm taking off from a stop light or stop sign even when stopping for a traffic light.

Transmission erratic shifting causes unsafe vehicle handling characteristics. Vehicle will not properly accelerate under certain circumstances. Occasionally in parking lots, vehicle will accelerate on its own after throttle is released under certain conditions. Transmission has been replaced several times, and issue persists in all units. Problems are reported in TSB’s sent out by dealerships.

While driving my 2020 Ford F-150 on the highway, the transmission suddenly failed, causing loss of normal drivability and creating an immediate safety concern due to reduced vehicle control at highway speeds. The failure involved the transmission system, which I later learned may be related to Ford’s recall notice stating that the installed remanufactured transmission may be missing an internal bearing. Prior to the complete failure, the vehicle exhibited symptoms consistent with the recall, including harsh shifting, shuddering, and vibration. These symptoms escalated until the transmission malfunctioned to the point the vehicle was no longer safely operable, requiring me to tow the truck to Rocklin Transmission. The transmission was replaced out of pocket by that independent service center, and the failed component should be available for inspection upon request through that facility. The malfunction created a serious safety risk because the transmission could become stuck in certain gears, illuminate the check engine light, or potentially fail to properly engage Park, all of which increase the risk of a crash or injury. The issue was confirmed by the independent repair facility when diagnosing and replacing the transmission. The vehicle has not been inspected by Ford or other representatives prior to the repair because the failure required immediate corrective action to restore safe vehicle operation.

Transmission (10r80) down shifts hard and shifts hard between 3-4 and 7-8 gears. And front differential makes a noise.

The transmission exhibits violent, harsh shifting, sudden and unpredictable deceleration, and most alarmingly, abrupt downshifting from 10th gear to 1st gear while driving at highway speeds. This is not a minor drivability issue — it is a severe safety defect that places my life, my passengers, and other drivers at risk.

Truck would downshift so hard it would squeak tires. Took to dealer they replaced transmission saying the drum comes loose inside and oil passages do not line up. This year should be part of your investigation

I am writing to provide supplemental information regarding my existing safety complaints (IDs XXXand XXX). This update concerns a documented failure by Ford’s authorized dealer network to perform mandated Customer Satisfaction Programs (CSPs) that directly correlate to the catastrophic powertrain failures I have experienced. Timeline and Documentation of Failure: • August & September 2025: As previously reported, my vehicle suffered sudden "Reduced Power" malfunctions while in motion (P0734/P07F7), leading to a full transmission replacement. Discovery of Non-Disclosure: My records now confirm that on November 11, 2022—just weeks before I purchased this vehicle as a Ford Blue Advantage Gold Certified unit—CrossRoads Ford (Dunn, NC) documented that 21N03 (Cam Phasers), 21N08 (PCM Reprogram), and 21M06 (Tailgate) were outstanding. • Breach of Duty: Despite this knowledge, the dealership sold me the vehicle on December 3, 2022, without completing these safety-related service actions. Furthermore, as the registered owner, I never received the required notification from Ford Motor Company regarding the 21B10 program or its supplements. Safety Implication: The failure to apply the 21B10/21N08 updates directly contributed to the mechanical failure of the cam phasers and transmission. This resulted in the vehicle entering "Limp Mode" during highway operation, creating a severe risk of rear-end collisions due to the sudden loss of motive power. I request that these facts be added to my existing case files. The lack of manufacturer oversight regarding "Certified" vehicle standards has resulted in a vehicle that was represented as safe and fully maintained while actually harboring known, unaddressed mechanical defects.INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am writing to provide supplemental information regarding my existing safety complaints (IDs XXXand XXX). This update concerns a documented failure by Ford’s authorized dealer network to perform mandated Customer Satisfaction Programs (CSPs) that directly correlate to the catastrophic powertrain failures I have experienced. Timeline and Documentation of Failure: • August & September 2025: As previously reported, my vehicle suffered sudden "Reduced Power" malfunctions while in motion (P0734/P07F7), leading to a full transmission replacement. Discovery of Non-Disclosure: My records now confirm that on November 11, 2022—just weeks before I purchased this vehicle as a Ford Blue Advantage Gold Certified unit—CrossRoads Ford (Dunn, NC) documented that 21N03 (Cam Phasers), 21N08 (PCM Reprogram), and 21M06 (Tailgate) were outstanding. • Breach of Duty: Despite this knowledge, the dealership sold me the vehicle on December 3, 2022, without completing these safety-related service actions. Furthermore, as the registered owner, I never received the required notification from Ford Motor Company regarding the 21B10 program or its supplements. Safety Implication: The failure to apply the 21B10/21N08 updates directly contributed to the mechanical failure of the cam phasers and transmission. This resulted in the vehicle entering "Limp Mode" during highway operation, creating a severe risk of rear-end collisions due to the sudden loss of motive power. I request that these facts be added to my existing case files. The lack of manufacturer oversight regarding "Certified" vehicle standards has resulted in a vehicle that was represented as safe and fully maintained while actually harboring known, unaddressed mechanical defects.INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Wiper blades are going very slow/failing like other model years/recalls.

transmission unexpectedly downshifting to first gear at speed. It sounds like shift cable locking clip problem.

The contact owns a 2020 Ford F-150. The contact stated that while driving at various speeds and attempting to shift into third gear, the vehicle started shaking abnormally, and the gear shift was difficult to engage, causing the transmission to shift hard. The contact stated that at faster speeds, while attempting to shift into seventh gear, there was a delayed response. The powertrain fault warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 23-2123 (Harsh/Delayed Engagement And/or Harsh/Delayed Shift); however, the VIN was not included in the TSB. The manufacturer was not notified of the failure. The failure mileage was 117,000.

The contact owns a 2020 Ford F-150. The contact stated while driving from a complete stop, the vehicle went into LIMP Mode and failed to accelerate as intended. After a while, the vehicle accelerated, but the acceleration was delayed. The wrench warning light illuminated, and the contact received a notification from the Ford App with the message “Powertrain Power Reduced”. The contact drove the vehicle to a dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 49,244.