2017 CHEVROLET SUBURBAN

5 recalls, 184 complaints - 2,017 TSBs

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Defect Description

General Motors, LLC (GM) is recalling certain 2026 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, and GMC Sierra 1500, Yukon, and Yukon XL vehicles with four-wheel (4WD) or all-wheel drive (AWD), and certain 2015-2020 Suburban, Escalade, Escalade ESV, Yukon, Yukon... Read more

Consequence

Front or rear wheel lockup increases the risk of a crash.

Remedy

Owners are advised not to drive their vehicle until the remedy is completed. Dealers will inspect and, if necessary, replace the transfer case assembly, free of charge. Owner notification letters were mailed May 18, 2026. Owners may contact GMC customer service at 1-800-462-8782, Chevrolet customer ... Read more

66 vehicles affected

Manufacturer: General Motors, LLC

ELECTRONIC STABILITY CONTROL (ESC)

Defect Description

General Motors LLC (GM) is recalling certain 2015-2020 Chevrolet Suburban, Tahoe, and GMC Yukon, and 2014-2018 Chevrolet Silverado 1500 and GMC Sierra 1500 vehicles equipped with a 5.3-liter engine, a 3.08-ratio rear axle and four-wheel drive. If a wheel-speed sensor fails, while the vehicle is tra... Read more

Consequence

Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will reprogram the EBCM, free of charge. The recall began December 11, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438 or GMC customer service at 1-800-462-8782. GM's number for this recall is N192261050.

652,967 vehicles affected

Manufacturer: General Motors LLC

SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

Defect Description

General Motors LLC (GM) is recalling certain 2015-2017 Cadillac Escalade, 2014-2018 Chevrolet Silverado, GMC Sierra, 2015-2018 Chevrolet Suburban, Tahoe, GMC Yukon vehicles. The amount of vacuum created by the vacuum pump may decrease over time.

Consequence

As the vacuum level drops, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall began October 8, 2019. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's num... Read more

3,456,719 vehicles affected

Manufacturer: General Motors LLC

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR

Defect Description

General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Suburban HD vehicles. These vehicles were assembled with a convex right-hand outside mirror, instead of with a non-convex (flat) right-hand outside mirror. As such, these vehicles fail to comply with the requirements of Federal Moto... Read more

Consequence

If equipped with the incorrect right-side rear-view mirror, the driver may misjudge the distance of other vehicles, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will replace the convex mirror with a non-convex mirror and provide a new page for the owner's manual with the customer notification letter, free of charge. The recall began February 7, 2017. Owners may contact GM customer service at 1-800-222-1020. GM's number ... Read more

214 vehicles affected

Manufacturer: General Motors LLC

AIR BAGS:FRONTAL

Defect Description

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Poli... Read more

Consequence

A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy

GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Ca... Read more

3,640,162 vehicles affected

Manufacturer: General Motors LLC

Complaint Statistics

184 total complaints 11 crashes 9 injuries

Top Reported Components

Component	Complaints
SERVICE BRAKES	40
UNKNOWN OR OTHER	25
ELECTRICAL SYSTEM	24
POWER TRAIN	24
ENGINE	18
EXTERIOR LIGHTING	7
STEERING	6
AIR BAGS	5
VEHICLE SPEED CONTROL	4
FUEL/PROPULSION SYSTEM	4

Incident date: Jun 1, 2026

when applying the brakes and come to a complete stop and when you try to apply the brakes you have no power assist and when backing up if you apply the brakes more then once you have no power assist.

Incident date: Jun 14, 2026

The contact owns a 2017 Chevrolet Suburban. The contact stated that while driving at an undisclosed speed, the vehicle suddenly came to a complete stop. There was no warning light illuminated. The contact attempted to accelerate, and the vehicle drove sluggishly as if the tires were flat. The vehicl... Read more

Incident date: Apr 21, 2026

See attached document for complaint.

Incident date: May 25, 2026

All vehicle cameras failed simultaneously on May 12, 2026 at approximately 4:41 PM. Tesla app displayed "Cameras Unavailable — Please try again later." All camera-dependent systems were completely inoperable: Autopilot, FSD, Sentry Mode, dashcam/TeslaCam. Component failed: Entire forward and peri... Read more

Incident date: May 15, 2026

See attached document for complaint.

Incident date: Apr 7, 2026

The contact owns a 2019 Acura RDX. The contact stated that while entering the vehicle and closing the front driver's side door, the rear windshield shattered unexpectedly. The contact took the vehicle to Safelight Repair to replace the windshield. The failure reoccurred approximately 2 years and 3 m... Read more

Incident date: Jan 19, 2026

The vehicle is leaking fuel like it did before the recall in 2016. Fuel puddle under car after sitting for 3 minutes huge safety problem. The recall was done 9 years after the car was sold and it’s been 9 years since the recall was done and the problem came back, meaning it was never actually fixe... Read more

Incident date: Jan 6, 2026

Have had the 2025 model for 4 months now. Absolutely love everything about it except the driver attention system. I leased this car and honestly if I can't figure out a solution there is no way I'm buying it at the end of the lease. I'm 6'1". I don't know what it is about how I have the seat/wheel ... Read more

Incident date: Jan 6, 2026

Incident date: Jun 11, 2024

Total engine failure on 2017 Honda Ridgeline. It is available for inspection upon request at Findlay Honda, Flagstaff AZ We were on a highway going 70 mph when the engine started making loud thrashing noises. Luckily, I was immediately able to pull over into shoulder the as the engine seized up... Read more

Incident date: Nov 13, 2025

The transmission has Harsh, Jerky, clunking shifts. It also has delayed engagement and complete power loss. There is also problems with downshifting from 7th gear to first gear when coming to a complete stop. Vehicle seams to be in neutral then finally shifts to 1st gear before vehicle finally moves... Read more

Incident date: Nov 13, 2025

Car has been having all of the dashboard lights come on. I search up this and there are so many same gen Honda CRV 2017-19 having the same issue happen repeatedly. I have came across atleast 50+ people online that keep having this issue come back. Also at times it will says engine is too hot and to ... Read more

Incident date: Nov 13, 2025

Incident date: Oct 1, 2025

My Honda Odyssey does phantom braking once in a while. There are no vehicle in front of it but it still brakes. One time it brake till full stop from 40 miles per hour.

Incident date: Mar 30, 2025

The contact owns a 2018 Toyota Camry. The contact stated that there would be a sudden loss of power steering functionality and just as sudden, the power steering function would return. The Supplemental Restraint System (SRS) and the Air Bag Malfunction warning lights were illuminated. The starter ha... Read more

Incident date: Sep 1, 2023

Turn signal does not shut off regardless of the position of the turn signal switch. Appears to be an issue with the SSCM. The malfunction makes safe turning/lane-changing impossible. It has been confirmed by the dealership but has not been inspected. There was no forewarning prior to the malfunction... Read more

Incident date: Jun 27, 2025

The overhead console came loose while parked during a heat wave and over the course of a day, it ended up hanging by the wires needing to be held up while driving. It blocks the rearview mirror, has exposing wires and swings around. This occurred during a heat wave. It seems that the plastic holding... Read more

Incident date: Jun 27, 2025

I WAS REVERSING THE VEHICLE AND IT STOPPED AND SHFTED INTO DRIVE AT A HIGH SPEED UNITL IT STOPPED AFTER HITTING FENCE AND TILTED ON ITS SIDE

Crash 1 injured

Incident date: Jun 27, 2025

The car's back up camera fails (no picture, only snow) when below 40 degrees or above 90 degrees. This has been occurring for years. There is a recall for 2021 Ford Edges for back up camera failures - it should be extended to 2019 or earlier.

Incident date: Jun 9, 2022

Back up camera black out and on no volume with car play and radio not working. The it just stopped and with out warning will go out. Vehicle is available for inspection. Unable to see or getting warnings without back camera.

Incident date: Feb 15, 2025

The automatic rear braking system on my 2024 Acura ZDX engages unexpectedly and without cause. It happens regularly when reversing, even though there are no obstacles, people, or vehicles behind the car. The sudden braking is jarring and creates a real safety concern, especially in traffic or tight ... Read more

Incident date: Feb 15, 2025

The contact owns a 2022 Kia Seltos. The contact received notification of NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while driving 25 MPH, the vehicle stalled. The check engine warning light was ill... Read more

Incident date: Jun 19, 2024

I am reporting multiple critical component failures on my 2017 Volvo XC90, which I believe represent potential design or manufacturing defects related to vehicle safety and reliability. At approximately 93,000 miles, my Volvo XC90 experienced a battery failure, thermostat failure, which did not res... Read more

Incident date: Jun 19, 2024

Incident date: Dec 15, 2024

The engine started to lose power, and the check engine light illuminated. The power drop was most noticable when accelerating from a stop. At times, randomly, the engine RPMs would dip down to 200-300 at idle and would almost stall. Upon further investigation, the engine has been excessively consumi... Read more

Incident date: Mar 16, 2025

The contact owns a 2016 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that... Read more

Incident date: Dec 27, 2024

Air bag light was flashing and contact Dodge multiple times to inquire and fix recall however all I was offered was a gift card but no sort of transaction while vehicle was being fixed and was told I would receive follow up to make arrangements to get everything fixed however never had received an... Read more

Crash

Incident date: Sep 4, 2024

The straps of the car seat loosen on their own, without holding down the button to loosen the harness. It’s unsafe to continue to use this seat as the straps will not stay tightened in the event of a car accident. The seat is available for inspection if needed. No the seat has not been inspected b... Read more

Incident date: Sep 4, 2024

Vehicle shakes violently when accelerating. Believe CV axle to be bad.

Incident date: Sep 4, 2024

The rear center seat belt will not latch. Car was taken to dealer and the dealer confirmed it will not latch but did not have the part in stock and gave no estimate on when it would be in.

Incident date: Dec 3, 2024

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair... Read more

Incident date: Jul 31, 2024

After reversing out of my driveway I could not get me fusion to go into drive. After getting the car back into my driveway my fusion starting putting the emergency brake on I would take it off and it would automatically put the parking brake back on. After looking at a video of problems with the shi... Read more

Incident date: Sep 4, 2024

The contact owns a 2017 Ford F-150. The contact stated that the vehicle made an abnormal rattling sound on cold starts. The dealer was notified of the failure and informed the contact that the failure was related to Ford Campaign Number: 21N03. The vehicle was not diagnosed or repaired. The contact ... Read more

Incident date: Sep 4, 2024

lost power steering suddenly on the road.

Incident date: Sep 4, 2024

lost power steering suddenly on the road.

Incident date: Sep 23, 2023

Our son no matter how we try and position him his chin is touching his chest and starts to bubble during our car rides in the mesa max. He also seems to overheat in it and comes out sweaty even with the shortest car ride. We contacted the mfg and they told us he was too big for infant inserts and to... Read more

Incident date: Aug 5, 2024

I have 44,000 miles on my 2022 VW Taos. The EPC warning light came on. Took it to VW dealership. It needed a “software update”, which was still covered under warranty

Incident date: Aug 5, 2024

I have 44,000 miles on my 2022 VW Taos. The EPC warning light came on. Took it to VW dealership. It needed a “software update”, which was still covered under warranty

Incident date: Aug 5, 2024

I have the Pearl White paint on my 2016 Sorrento and the top front ,hood and pillars are all delaminating. I have tried to touch up paint some areas but it has gotten too bad to keep up. The paint is peelin g now all over the car.

Incident date: Aug 8, 2024

Horn on vehicle is too low, other vehicle can’t hear when driver sound the horn. This is a safety issue because it limits a warning precautions. Most vehicle has a low and high horn this model only has a high. This is too low

Incident date: Aug 8, 2024

Truck was purchased used in Sept of 2023. Shortly after the truck started suffering from Death Wobble. All steering tie rod ends (all 4), track bar shocks and steering stabilizer were replaced. Tires were rotated Ball joints were checked and were good. Truck still has death wobble. I'm sure this is... Read more

Incident date: Mar 1, 2024

July 20, we were driving the 2021 3500HD to church w/our single axle trailer w/mower on it when we were stopped at a yield sign and proceeded to pull forward, our truck made a loud boom noise and immediately stopped. Warning lights on the dash began coming on, when the gas pedal was pressed it made ... Read more

Incident date: Mar 3, 2024

Unknown at this moment service vist is next week. The problem is a know piston ring issues on other years of same engine with massive oil consumption 1 qt a week with minimal driving less then 100 miles. Spent 3k on pvc and coolant pump that are a known issue of totaling engine but burning oil non s... Read more

Incident date: Mar 4, 2024

Charging system has become defective over last month. Two weeks ago, gave error that charging cover was open when it wasn't. Couldn't get it to charge for a while. Eventually, it worked. Yesterday, would not charge at all on any charger. Being towed to service center tomorrow.

Incident date: Dec 4, 2023

My radiator fan will randomly turn on after my car is off and then won’t shut off until my battery is dead.

Incident date: Dec 4, 2023

This FCW Failure appears to be a common issue for the Honda Accord. The Honda declaration is claiming that it is the ABS Module that is causing this issue. Several posts are on the internet concerning this safety issue in these vehicles.

Incident date: Sep 20, 2023

My rear camera stopped working. My understanding is that it is a defect in the wiring harness. My rear camera is not useable, and makes backing up very difficult and is a potential hazard.

Incident date: Sep 20, 2023

The contact owns a 2012 Volvo S60. The contact stated that while driving at an undisclosed speed, she smelled a burning odor in the interior of the vehicle, after which the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle failed... Read more

Incident date: Jan 13, 2024

The brakes became momentarily inoperable while driving over a pothole or puddle of water. The brakes momentarily stopped braking the car as I was decelerating over the pothole, which caused me to come very close to colliding with the vehicle in front of me. No collision occured but after the pothol... Read more

Incident date: Jan 5, 2024

Purchased car from third party late September 2022. Immediately noticed that night driving was nearly impossible to see with headlamps on dim. Going from high beams to low beams is almost like switching to parking lamps. Can’t drive with high beams on when there’s other traffic it poses a hazard... Read more

Showing 50 of 184 complaints.

Technical Service Bulletins, 2017 CHEVROLET SUBURBAN

2,017 manufacturer communications from 1188 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	281
110000 ELECTRICAL SYSTEM	203
060000 ENGINE AND ENGINE COOLING	160
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	145
060000 ENGINE (PWS)	127
100000 POWER TRAIN	102
356000 EQUIPMENT ADAPTIVE/MOBILITY	81
353000 EQUIPMENT:ELECTRICAL	48

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This service bulletin advises the technician of possible coolant entering the areas of the engine, either through failed parts or defects in the castings, that may be the cause of the concerns related to the MIL or the engine running rough.

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on All hazmat parts being returned to the Warranty Parts Center (WPC) must be shipped using Central Transport. Hazardous materials should never be sent by air transportation to the WPC.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication advises the technician with a tip when the vehicle stops running after it has been idling for 2.5 hours. This is normal operation of the vehicle built with regular production code BTM and without R

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

260000 FORWARD COLLISION AVOIDANCE

This Preliminary information communicates a "Forward Collision System Reduced" message displayed on the DIC when the Forward Automatic Braking has been set to the "Alert" setting. This is normal when the FAB has been set to "Alert".

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

030000 BRAKES (PWS)

This Preliminary Information communication provides information to the technician about fluid leaking from the brake caliper piston area found during a service of the vehicle. The substance is actually excess assembly grease from the calipe

190000 TIRES

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" w

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

353500 EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

This Preliminary information communicates to dealers of a known issue with failed map update

264100 FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

This Preliminary information communicates information to direct the dealer to contact Techline for programming assistance when these DTC's set after replacing the frontview camera.

070000 FUEL SYSTEM, GASOLINE

This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have rattle or ticking noise that is louder inside the vehicle than outside. The noise may also sound like a l

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

100000 POWER TRAIN

This service bulletin advises the technician that the possible cause may not be from a faulty clutch piston or extension housing and to perform testing on transmission for other possible issues, but it still may be possible on high mileage

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

260000 FORWARD COLLISION AVOIDANCE

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

100000 POWER TRAIN

This information bulletin advises the technician the difference between a welch cap leak and the output seal of the t-case or transmission leaking ATF, causing the customer concern of a Red Fluid Leak from Center of Vehicle Located by Rear

350000 EQUIPMENT

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration bulletin provides information on the Global Warranty Management (GWM) Warranty Parts Center (WPC) Parts Return Program.

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

110000 ELECTRICAL SYSTEM

This Preliminary information communicates additional information on how a LIN bus operates and diagnostic tips when working on a LIN bus.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

350000 EQUIPMENT

This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

100000 POWER TRAIN

This Technical bulletin provides a repair to correct a condition of Shudder/Surging While Driving.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information on Warranty Administration a?? Required Operating Procedures - 8 Points (U.S. Only).

100000 POWER TRAIN

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

060000 ENGINE AND ENGINE COOLING

100000 POWER TRAIN

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive

060000 ENGINE AND ENGINE COOLING

260000 FORWARD COLLISION AVOIDANCE

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

100000 POWER TRAIN

This Preliminary information communicates to the dealer technician that TAC recommends the utilization of the GDS2 software to aid in diagnosing automatic transmission concerns. TAC is requesting the GDS2 session logs be sent in before the

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE AND ENGINE COOLING

This informational bulletin advised the technician that the engine and related parts will be debited if found that the tech didn't properly prepare the engine block from dirt and debris in bolt holes or if found that the block was damaged b

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

Showing 100 of 2,017 bulletins.

NHTSA Safety Investigations, CHEVROLET SUBURBAN

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2000

OVERHEATED FUEL PUMP WIRING

IN A LETTER DATED APRIL 14, 2005, GENERAL MOTORS (GM) NOTIFIED ODI THAT IT HAD IDENTIFIED A DEFECT RELATED TO MOTOR VEHICLE SAFETY IN APPROXIMATELY 316,508 MODEL YEAR (MY) 2000-01 1500 SERIES CHEVROLET SUBURBAN AND GMC YUKON XL VEHICLES (RECALL 05V-155).GM DETERMINED THAT SOME OF THESE VEHICLES WERE... EQUIPPED WITH FUEL MODULE RESERVOIR ASSEMBLIES (MRAS) THAT CONTAIN FUEL PUMP WIRES AND/OR CONNECTORS THAT MAY OVERHEAT UNDER CERTAIN OPERATING CONDITIONS.ACCORDING TO GM, FUEL PUMP WIRES THAT OVERHEAT MAY RESULT IN ONE OR MORE CONDITIONS THAT PRESENT RISKS TO MOTOR VEHICLE SAFETY:(1) FUEL LEAKAGE FROM THE MRA PASS-THROUGH CONNECTOR IF THE OVERHEATING PRODUCES A HOLE IN THE PLASTIC CONNECTOR; (2) ENGINE STALL IF WIRING EXPOSED BY THE OVERHEATING SHORTS TO GROUND AND CAUSES THE FUEL PUMP FUSE TO BLOW; OR (3) INACCURATE FUEL LEVEL READINGS IF OVERHEATED WIRING IS SHORTED TO THE FUEL LEVEL SENDER CARD.GM'S ANALYSIS IDENTIFIED THE CAUSE OF THE OVERHEATED WIRING AS A HIGH-RESISTANCE CONDITION IN THE MRA CONNECTOR CONTACTS DUE TO FRETTING CORROSION THAT MAY DEVELOP OVER TIME.GM DETERMINED THAT THE CORROSION IS CAUSED BY MOVEMENT BETWEEN THE CONTACT SURFACES AND THAT SUCH MOVEMENT IS PRIMARILY INFLUENCED BY CHASSIS AND FUEL TANK VIRBRATION CHARACTERISTICS.GM'S TESTING FOUND THAT THE FUEL TANK VIBRATION CHARACTERISTICS OF THE RECALLED MY 2000-01 1500-SERIES VEHICLES WERE SIGNIFICANTLY GREATER THAN IN OTHER GM VEHICLES EQUIPPED WITH THE SAME MRA CONNECTORS.THESE VEHICLES HAD THE HIGHEST RATE OF RELATED FUEL LEAK AND STALL COMPLAINTS; AND A RECENT SURVEY CONDUCTED BY GM FOUND EVIDENCE OF MRA WIRING OVER-HEATING IN ALMOST ONE-THIRD OF THE 1500-SERIES VEHICLES INSPECTED. OTHER VEHICLES EQUIPPED WITH THE SUBJECT MRA CONNECTOR AND EVALUATED DURING THIS INVESTIGATION INCLUDE APPROXIMATELY 33,000 MY 2000-01 2500-SERIES SUBUBRAN AND YUKON XL VEHICLES, WHICH FALL WITHIN THE SCOPE OF EA04-026, AND PEER POPULATIONS OF SHORT WHEELBASE YUKON AND TAHOE UTILITY VEHICLES AND FULL-SIZE SILVERADO AND SIERRA PICKUP TRUCKS. THESE VEHICLES ARE NOT INCLUDED IN RECALL 05V-155 FOR THE FOLLOWING REASONS:(1) THESE VEHICLES ARE EQUIPPED WITH FUEL TANKS WITH SIGNIFICANTLY LESS VIBRATION AT THE MRA INTERFACE THAN THE RECALLED VEHICLES; (2) THE POTENTIAL FOR FUEL LEAKAGE IS SUBSTANTIALLY LOWER IN THE PICKUP TRUCKS AND SHORT-WHEELBASE UTILITY VEHICLES DUE TO DIFFERENCES IN FUEL TANK CONFIGURATION AND NO INCIDENTS OF FUEL LEAKAGE DUE TO OVERHEATED WIRING WERE VERIFIED IN THESE VEHICLES; (3) THERE THERE HAVE BEEN ONLY THREE POTENTIALLY RELATED COMPLAINTS OF FUEL LEAKAGE ASSOCIATED WITH THE OVERHEATED WIRING CONDITION IN THE 2500-SERIES LONG-WHEELBASE UTILITY VEHICLES; AND (4) NO EVIDENCE OF OVERHEATED WIRING WAS FOUND IN THE 2500-SERIES SUBURBAN AND YUKON XL VEHICLES AND PICKUP TRUCKS INSPECTED BY GM IN ITS VEHICLE SURVEY EFFORTS AND THE RATE FOUND IN THE SHORT-WHEELBASE UTILITIES WAS LOWER THAN THE RECALLED VEHICLES BY AN ORDER OF MAGNITUDE. ODI WILL CONTINUE TO MONITOR THE EXPERIENCE IN THE 2500 SERIES MY 2000-01 LONG-WHEELBASE UTILITY VEHICLES.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS FOR THE 2500 SERIES VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY A CHANGE IN CIRCUMSTANCES.Read more

PE, Closed , Model Year: 2000

OVERHEATED FUEL PUMP WIRING

THE FUEL PUMP WIRING AND CONNECTOR MAY OVERHEAT AND MELT A HOLE IN THE TOP OF THE FUEL PUMP MODULE.POSSIBLE CONSEQUENCES INCLUDE FUEL TANK LEAKAGE AND ENGINE STALL WITH NO RESTART.FOURTEEN OF THE 20 COMPLAINTS TO ODI ALLEGE FUEL TANK LEAKAGE, INCLUDING ONE THAT REPORTED THAT A FIRE DEPARTMENT WAS CA... LLED TO THE SCENE AFTER A POOL OF GASOLINE WAS DISCOVERED BENEATH THE VEHICLE.MOST OF THE ODI COMPLAINTS REPORT INCIDENTS THAT OCCURRED WITHIN THE PAST YEAR. ACCORDING TO GM, FUEL LEAKAGE CAN OCCUR IN THE SUBJECT VEHICLES IF THE HEAT IS SUFFICIENT TO MELT A HOLE IN THE PLASTIC CONNECTOR LARGE ENOUGH FOR LIQUID FUEL TO FLOW THROUGH.ON-BOARD EMISSIONS DIAGNOSTICS MAY DETECT HOLES THAT ARE APPROXIMATELY 0.040 INCHES OR MORE AND SET A SERVICE ENGINE SOON WARNING LIGHT.THE CONNECTOR POSITION IN THE SUBJECT VEHICLES IS BELOW THE FUEL LEVEL WHEN THE TANK IS FULL.WHILE GM DOES NOT KNOW HOW MUCH FUEL COULD LEAK FROM A TANK WITH A MELTED FUEL PUMP CONNECTOR, SEVERAL CONSUMERS HAVE REPORTED SIGNIFICANT LEAK EVENTS.ENGINE STALL CAN OCCUR IF:(1) A SHORT OCCURS IN THE PUMP WIRING (BARE WIRE EXPOSED BY MELTED INSULATION SHORTS AGAINST A GROUND OR GROUND WIRE) AND THE FUEL PUMP RELAY FUSE IS BLOWN; OR (2) THE VEHICLE RUNS OUT OF FUEL DUE TO AN INACCURATE FUEL GAUGE READING RESULTING FROM AN ELECTRICAL SHORT BETWEEN THE FUEL PUMP WIRING AND THE LEVEL SENSOR WIRING. GM'S ANALYSIS OF FIVE ASSEMBLIES RETURNED FROM INCIDENT VEHICLES DETERMINED THAT THE CONDITION IS CAUSED BY ELEVATED RESISTANCE/ ARCING AT THE MRA UNDERCOVER B CAVITY TERMINAL OF THE FOUR-WAY 150 METRI-PAK CONNECTOR.GM ATTRIBUTES THE HIGH RESISTANCE AND ARCING TO A DEPRESSED CONTACT ARM AT THE 150 METRI-PAK B CAVITY FEMALE TERMINAL.GM IS CONTINUING ITS INVESTIGATION TO COMPLETE ITS ROOT CAUSE ANALYSIS. MODULAR RESERVOIR ASSEMBLIES USING THE 150 METRI-PAK CONNECTORS WERE USED BY GM IN SEVERAL MILLION C/K-SERIES SPORT UTILITY VEHICLES AND PICKUP TRUCKS FROM MY 1997 THROUGH 2002, WHEN GM RELEASED A METAL MRA COVER AND A 280 METRI-PAK CONNECTOR IN THE SUBJECT VEHICLES.DURING PE04-042, ODI COLLECTED INFORMATION FROM GM CONCERNING MY 2000-2002 C/K SUV'S AND PICKUP TRUCKS.THE SUBJECT VEHICLES COMPRISE APPROXIMATELY 9 PERCENT OF PRODUCTION FOR THOSE VEHICLES AND ABOUT 39 PERCENT OF COMPLAINTS TO GM. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT IN GM C/K-SERIES VEHICLES.Read more

EA, Closed , Model Year: 1995

BATTERY LEAKS ACID

There is no summary currently available

DP, Open , Model Year: 1993

OEM HITCH RECEIVER PLATFORM CRACKING

THE PETITION ALLEGES THAT CRACKS IN THE HITCH RECEIVER PLATFORM MAY LEAD TO SEPARATION OF THE TRAILER AND LOSS OF STEERING CONTROL

EA, Closed , Model Year: 1997

ERRATIC POWER STEERING ASSIST WHILE DRIV

THE OFFICE OF DEFECT INVESTIGATION (ODI) HAS INVESTIGATED ALLEGATIONS OF POWER STEERING ASSIST FLUCTUATIONS IN THE SUBJECT VEHICLES.FOR DETAILS AND A BASIS FOR THE INVESTIGATION CONCLUSIONS, PLEASE SEE THE CLOSING REPORT IN THE EA99-011 PUBLIC FILE.ODI HAS NOT IDENTIFIED A SAFETY-RELATED DEFECT TREN... Read more

PE, Closed , Model Year: 1994

DRIVERS SEAT FAILURE

THE COMPLAINANTS ALLEGE THE DRIVERS SEAT MOUNTING FAILS, ALLOWING THE SEAT TO MOVE OR TIP REARWARD INTO A RECLINED POSITION.

PE, Closed , Model Year: 1995

UNDERSEAT VEHICLE FIRES

ALLEGED SHORTING OF WIRE FOR POWER SEAT CAUSES UNDERSEAT FIRE.

EA, Closed , Model Year: 1992

POOR BRAKE PERFORMANCE

POOR PERFORMANCE OF ABS BRAKES

DP, Closed , Model Year: 1984

POOR BRAKING ON PANIC STOP

CHEVROLET SUBURBAN - All Years Overview

Complete safety history for the CHEVROLET SUBURBAN across all model years (1981, 2024).

178 Total Recalls

10,548 Total Complaints

9 Investigations

814 Reported Crashes

186 Reported Fires

21 Reported Deaths

CHEVROLET SUBURBAN - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	1	49	View
2023	3	141	View
2022	4	150	View
2021	12	242	View
2020	4	60	View
2019	3	92	View
2018	4	111	View
2017 (current)	5	184
2016	6	297	View
2015	11	588	View
2014	3	77	View
2013	4	170	View
2012	4	139	View
2011	3	193	View
2010	3	161	View
2009	5	133	View
2008	4	276	View
2007	4	358	View
2006	1	33	View
2005	7	161	View
2004	6	265	View
2003	7	361	View
2002	4	352	View
2001	8	543	View
2000	11	382	View
1999	2	861	View
1998	3	299	View
1997	3	556	View
1996	4	531	View
1995	7	587	View
1994	6	1,038	View
1993	2	616	View
1992	5	226	View
1991	4	65	View
1990	4	67	View
1989	4	68	View
1988	4	35	View
1987	1	21	View
1986	0	7	View
1985	0	12	View
1984	0	6	View
1983	0	4	View
1982	1	1	View
1981	1	1	View
1979	0	1	View
1978	0	3	View
1977	0	3	View

Other CHEVROLET Models

Model	Recalls	Complaints
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
SILVERADO 3500	152	1,409	View
EXPRESS	151	838	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2017 CHEVROLET SUBURBAN

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2017 CHEVROLET SUBURBAN

Most Affected Components

NHTSA Safety Investigations, CHEVROLET SUBURBAN

CHEVROLET SUBURBAN - All Years Overview

CHEVROLET SUBURBAN - Year by Year

Other CHEVROLET Models