2002 CHEVROLET SUBURBAN
4 recalls, 352 complaints - 669 TSBs
06E043000 May 19, 2006
FUEL SYSTEM, GASOLINE
Defect Description
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE... Read more
Consequence
THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
Remedy
HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
06E026000 Mar 23, 2006
EXTERIOR LIGHTING
Defect Description
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D... Read more
Consequence
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Remedy
PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
05V379000 Aug 29, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Defect Description
CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES MAY EXPERIENCE UNWANTED ANTILOCK BRAKE SYSTEM (ABS) ACTIVATION. THIS CONDITION IS MORE LIKELY TO OCCUR IN ENVIRONMENTALLY CORROSIVE AREAS. THIS RECALL WILL BE LAUNCHED IN THE "SALT BELT" STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAR... Read more
Consequence
THIS CAN CAUSE INCREASED STOPPING DISTANCES DURING LOW-SPEED BRAKE APPLICATIONS, WHICH COULD RESULT IN A CRASH.
Remedy
DEALERS ARE TO REMOVE THE WHEEL SPEED SENSOR AND THOROUGHLY CLEAN THE WHEEL SPEED SENSOR MOUNTING SURFACE ON THE BEARING, APPLY RUST INHIBITOR TO THE CLEANED SURFACE, GREASE THE MOUNTING SURFACE, REINSTALL THE WHEEL SPEED SENSOR, AND CHECK THE PEAK-TO-PEAK OUTPUT VOLTAGE TO ENSURE THE WHEEL SPEED SI... Read more
03V094000 Mar 7, 2003
STRUCTURE
Defect Description
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EX... Read more
Consequence
THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.
Remedy
DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-60... Read more
Complaint Statistics
352 total complaints
34 crashes 9 fires 34 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP | 42 |
| SERVICE BRAKES | 40 |
| PARKING BRAKE | 19 |
| SERVICE BRAKES, HYDRAULIC | 18 |
| TIRES | 11 |
| POWER TRAIN:AUTOMATIC TRANSMISSION | 10 |
| UNKNOWN OR OTHER | 9 |
| STEERING | 9 |
| ELECTRICAL SYSTEM | 8 |
| FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP | 8 |
ENGINE AND ENGINE COOLING
Nov 20, 2023
Incident date: Nov 7, 2023
The contact's husband owns a 2019 Ford EcoSport. The contact stated that while driving 45-50 MPH, the low oil pressure warning light illuminated. The vehicle was taken to an independent mechanic, where an oil change was performed; however, the failure persisted. The vehicle was taken back to the ind... Read more
ENGINE
Feb 14, 2023
Incident date: Feb 14, 2023
The contact owns a 2017 Ford F-150. The contact stated that when he started the vehicle, there was a rattling noise coming from the engine compartment. The check engine warning light was illuminated. The contact received notification of Ford Customer Satisfaction Program: 21N03 (Cam Phaser Replaceme... Read more
UNKNOWN OR OTHER
Feb 14, 2023
Incident date: Feb 14, 2023
The back up camera failed. I can't see what is behind me when backing up.
SERVICE BRAKES
Dec 16, 2022
Incident date: Nov 1, 2022
Component SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLE SPEED CONTROL
Dec 16, 2022
Incident date: Nov 1, 2022
Component SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TIRES
Jan 3, 2022
Incident date: Dec 20, 2021
275/75 r16 tires coming apart on the side walls
UNKNOWN OR OTHER
Jul 16, 2021
Incident date: Jul 12, 2021
Spare tire hoist wire broke and spare tire was released from vehicle on the highway. Vehicle was doing speed limit of 75mph and spare tire barely missed traffic behind vehicle.
WHEELS
Jul 16, 2021
Incident date: Jul 12, 2021
Spare tire hoist wire broke and spare tire was released from vehicle on the highway. Vehicle was doing speed limit of 75mph and spare tire barely missed traffic behind vehicle.
AIR BAGS
Jul 8, 2021
Incident date: Jun 1, 2021
The contact owned a 2002 Chevrolet Suburban. The contact stated that while driving at 40 mph, there were cicadas flying towards the front driver side windshield that obstructed the contact's visibility which caused the contact to crash into a utility pole. The air bags did not deploy. The contact wa... Read more
Crash
1 injured
STEERING
Jun 4, 2021
Incident date: Jun 2, 2021
The steering pump has plenty of fluid in the reservoir and has been changed regularly. All of the sudden all power assisted steering disappeared when turning to the left making parking nearly impossible causing a great safety concern as this is my only vehicle and now my wife cannot take the tru... Read more
WHEELS
Jun 4, 2021
Incident date: Jun 2, 2021
The steering pump has plenty of fluid in the reservoir and has been changed regularly. All of the sudden all power assisted steering disappeared when turning to the left making parking nearly impossible causing a great safety concern as this is my only vehicle and now my wife cannot take the tru... Read more
STRUCTURE:BODY
Jan 21, 2021
Incident date: Jan 5, 2021
I WAS ON THE FREEWAY THERE WAS TRAFFIC I WENT TO SLOW DOWN MY BRAKES LOCKED UP ON ME MY CAR FISH TAILED I RELEASED THE BRAKES AND THEY WERE STILL STILL LOCKED. CAUSED ME TO SLID AT LEAST 30 FEET I WAS ONLY GOING 35. WHICH CAUSED ME SLAM INTO THE CENTER DIVIDER
Crash
1 injured
SERVICE BRAKES
Jan 21, 2021
Incident date: Jan 5, 2021
I WAS ON THE FREEWAY THERE WAS TRAFFIC I WENT TO SLOW DOWN MY BRAKES LOCKED UP ON ME MY CAR FISH TAILED I RELEASED THE BRAKES AND THEY WERE STILL STILL LOCKED. CAUSED ME TO SLID AT LEAST 30 FEET I WAS ONLY GOING 35. WHICH CAUSED ME SLAM INTO THE CENTER DIVIDER
Crash
1 injured
UNKNOWN OR OTHER
Jan 21, 2021
Incident date: Jan 5, 2021
I WAS ON THE FREEWAY THERE WAS TRAFFIC I WENT TO SLOW DOWN MY BRAKES LOCKED UP ON ME MY CAR FISH TAILED I RELEASED THE BRAKES AND THEY WERE STILL STILL LOCKED. CAUSED ME TO SLID AT LEAST 30 FEET I WAS ONLY GOING 35. WHICH CAUSED ME SLAM INTO THE CENTER DIVIDER
Crash
1 injured
UNKNOWN OR OTHER
May 6, 2020
Incident date: May 6, 2019
WHEN YOU PUSH ON THE HORN NOTHING HAPPENS, BUT THE PANIC BUTTON ON THE REMOTE MAKES THE HORN GO OFF. IT'S NOT THE HORN UNDER THE HOOD, THAT IS FAULTY, IT IS THE SWITCH INSIDE THE STEERING WHEEL BURNED UP. I HAVE ASKED MULTIPLE MECHANICS TO FIX THIS AND THEY SAID IT WOULD TAKE A WHOLE DAY AND THE STE... Read more
SERVICE BRAKES
Nov 4, 2019
Incident date: Jan 31, 2002
PARKING BRAKE WILL NOT HOLD THE CAR IN PLACE AND WAS LIKE THAT WHEN I BOUGHT IT NEW. UNABLE TO REPAIR IT TO MAKE IT HOLD THE CAR. PROBLEMS GETTING CAR INSPECTED.
WHEELS
Sep 20, 2019
Incident date: Sep 18, 2019
WHEN DRIVING MY 2002 CHEVROLET SUBURBAN 1500 AT SPEEDS UNDER 10 MPH IN BUMPER-TO-BUMPER TRAFFIC, THE ABS INDEPENDENTLY ACTIVATED. THIS HAPPENED IN DRY WEATHER ON A FREEWAY. WHEN THE ABS INDEPENDENTLY ACTIVATED, THE CAR VIBRATED AND ACCELERATED WITH DIFFICULTY AND JERKED. THE BRAKES LOCKED UP, CAUSIN... Read more
Fire
SERVICE BRAKES
Sep 20, 2019
Incident date: Sep 18, 2019
WHEN DRIVING MY 2002 CHEVROLET SUBURBAN 1500 AT SPEEDS UNDER 10 MPH IN BUMPER-TO-BUMPER TRAFFIC, THE ABS INDEPENDENTLY ACTIVATED. THIS HAPPENED IN DRY WEATHER ON A FREEWAY. WHEN THE ABS INDEPENDENTLY ACTIVATED, THE CAR VIBRATED AND ACCELERATED WITH DIFFICULTY AND JERKED. THE BRAKES LOCKED UP, CAUSIN... Read more
Fire
SERVICE BRAKES
Sep 16, 2019
Incident date: Mar 6, 2019
ANTI LOCK BRAKES ARE ACTIVATING ON THERE OWN WHEN TRYING TO STOP AND HAS ALMOST CAUSED ME TO CRASH 4 TIMES. I FINALLY PULLED THE ABS FUSE OUT THIS STOPPED IT BUT NOW I HAVE NO ABS IAM IN SOAP LAKE WASHINGTON IT SHOWS A RECALL BUT ONLY FOR A FEW STATES I BOUGHT MY SUBURBAN NEW IN BOISE IDAHO AND NOW... Read more
FUEL/PROPULSION SYSTEM
Sep 3, 2018
Incident date: Aug 23, 2018
CHRYSLER CANNOT FIND THE FUEL RAIL IN US OR CANADA. I CANT WALK AND HAD I NOT GOTTEN DISABLED AND HAD TO GO TO CANADA, AT FAMILIES DUE TO CHILD AND I BEING ASSAULTED AND INJURED. HAVE GOVERNMENT DOCUMENTS SHOWING WE ENTERED COUNTRY DUE TO STATEMENT ABOVE. CAR NOT USED, GARAGED FOR SEVERAL YEARS BUT... Read more
UNKNOWN OR OTHER
Sep 3, 2018
Incident date: Aug 23, 2018
CHRYSLER CANNOT FIND THE FUEL RAIL IN US OR CANADA. I CANT WALK AND HAD I NOT GOTTEN DISABLED AND HAD TO GO TO CANADA, AT FAMILIES DUE TO CHILD AND I BEING ASSAULTED AND INJURED. HAVE GOVERNMENT DOCUMENTS SHOWING WE ENTERED COUNTRY DUE TO STATEMENT ABOVE. CAR NOT USED, GARAGED FOR SEVERAL YEARS BUT... Read more
AIR BAGS
Sep 3, 2018
Incident date: Aug 23, 2018
CHRYSLER CANNOT FIND THE FUEL RAIL IN US OR CANADA. I CANT WALK AND HAD I NOT GOTTEN DISABLED AND HAD TO GO TO CANADA, AT FAMILIES DUE TO CHILD AND I BEING ASSAULTED AND INJURED. HAVE GOVERNMENT DOCUMENTS SHOWING WE ENTERED COUNTRY DUE TO STATEMENT ABOVE. CAR NOT USED, GARAGED FOR SEVERAL YEARS BUT... Read more
SERVICE BRAKES
Feb 4, 2018
Incident date: Feb 2, 2018
BRAKE LINES RUSTED AND BRAKES FAILED TWICE WHILE DRIVING VEHICLE. THERE WERE NO ACCIDENTS. FIRST INCIDENT WAS THE REAR BRAKE LINE BURST. I REPLACED THE RUSTED BRAKE LINE. FRONT BRAKE LINE BURST 6 MONTHS AFTER REAR BRAKE LINE WAS REPLACED. ALL FRONT BRAKE LINES WERE SO RUSTED, I REMOVED AND REPLACED ... Read more
SERVICE BRAKES
Sep 9, 2017
Incident date: Aug 4, 2017
BRAKES FAILED WHILE DRIVING 60MPH ON HIGHWAY I-476 (PHILADELPHIA PA) WITH THE FAMILY IN THE VEHICLE. UPON BRAKING TO STOP FOR TRAFFIC, THE BRAKE PEDAL WENT DIRECTLY TO THE FLOOR AND PUMPING THE PEDAL SEVERAL TIMES DID NOT RESULT IN ANY BRAKING OF THE VEHICLE. AFTER MANAGING TO GET THE VEHICLE TO A... Read more
SERVICE BRAKES
Mar 23, 2017
Incident date: Mar 23, 2016
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL PULSATED WITHOUT WARNING. THE CONTACT DEPRESSED THE BRAKE PEDAL TO THE FLOOR TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS... Read more
SERVICE BRAKES
Dec 1, 2016
Incident date: Jan 7, 2008
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. IT WAS DIAGNOSED THAT THE HUB SENSOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE FAIL... Read more
SERVICE BRAKES, HYDRAULIC
Dec 1, 2016
Incident date: Jan 7, 2008
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED. IT WAS DIAGNOSED THAT THE HUB SENSOR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT STATED THAT THE FAIL... Read more
ENGINE
Oct 28, 2016
Incident date: Oct 26, 2016
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT SMELLED A SMOKE ODOR COMING FROM THE AIR CONDITIONER AND THE VEHICLE CAUGHT FIRE ON THE PASSENGER SIDE. THE CONTACT EXTINGUISHED THE FIRE BEFORE THE FIRE DEPARTMENT ARRIVED. THERE WERE NO INJURIES AND A FIRE REPORT WAS NOT FILED. THE VEHICL... Read more
Fire
SERVICE BRAKES
Apr 22, 2016
Incident date: Apr 21, 2016
THE REAR BRAKE LINE FAILED FOR THE SECOND TIME AND CAUSED ME TO HAVE ACCIDENT. THE ISSUE IS THAT THE FRONT BRAKES DID NOT STOP THE VEHICLE AND THE BRAKE PEDAL WENT TO THE FLOOR. WHEN THIS HAPPENED THE FIRST TIME 2009 THE DEALER CHANGED THE MASTER CYLINDER AND OTHER BRAKE COMPONENTS STATING THAT IS ... Read more
Crash
AIR BAGS
Apr 1, 2016
Incident date: Sep 26, 2015
THE CIRCUIT BOARD UNDER THE DRIVERS SEAT SHORTED OUT AND CAUGHT ON FIRE WHILE THE CAR WAS OCCUPIED.
Fire
ELECTRICAL SYSTEM
Apr 1, 2016
Incident date: Sep 26, 2015
THE CIRCUIT BOARD UNDER THE DRIVERS SEAT SHORTED OUT AND CAUGHT ON FIRE WHILE THE CAR WAS OCCUPIED.
Fire
SEATS
Apr 1, 2016
Incident date: Sep 26, 2015
THE CIRCUIT BOARD UNDER THE DRIVERS SEAT SHORTED OUT AND CAUGHT ON FIRE WHILE THE CAR WAS OCCUPIED.
Fire
SERVICE BRAKES
Dec 7, 2015
Incident date: Jan 15, 2002
THE PARKING BRAKE ON THIS VEHICLE HAS NEVER WORKED PROPERLY SINCE NEW AND NOW I GET A REJECTION STICKER IN THE STATE WHERE I LIVE DUE TO THIS AND THEN HAVE TO SPEND MONEY TO REPAIR IT AND IT STILL DOES NOT WORK. IT WILL NOT HOLD EVEN ON THE SLIGHTEST INCLINE. VERY DANGEROUS.
SERVICE BRAKES
Nov 17, 2015
Incident date: Nov 17, 2015
BRAKE LINE HAS CORRODED AND RUBBED A HOLE IN THE BRAKE LINE AND LEADED FLUIDED. HAS BEEN REPLACED AND IS RUBBING IN SAME PLACE ON FRAME AGAIN.
SERVICE BRAKES
Sep 21, 2015
Incident date: Sep 4, 2012
BRAKE LINE ROTTED OUT RESULTING IN NEAR COLLISION. SECOND FAILURE IN AUG. OF 2015 BOTH EVENTS WERE A NEAR COLLISION . THIS VEHICLE HAS BEEN KEPT IN NEAR PERFECT CONDITION AS A HAULER FOR MY TRAILER, NOW FEAR TO USE AS ALL LINES LOOK BAD, SHOULD HAVE BEEN MADE OF A NON COROSSIVE MATERIAL. VEHICLE SPE... Read more
FUEL/PROPULSION SYSTEM
Sep 14, 2015
Incident date: Sep 4, 2015
THE REAR FUEL TANK STRAP BROKE BY THE BOLT. THE STRAP THEN PIVOTED DOWN ONTO THE DRIVE SHAFT. THE ONLY REASON THE TANK DID NOT HIT THE ROAD IS BECAUSE OF THE STRENGTH OF THE FUEL FILLER HOSES FROM THE GAS CAP.
SERVICE BRAKES
Sep 13, 2015
Incident date: Aug 3, 2015
MY ANTILOCK BRAKES ARE GOING OFF AT SLOW SPEEDS, ALMOST CAUSING ACCIDENT, GOING ABOUT 4-5 MPH, NEED TO KNOW IF MY VIN IS COVERED IN RECALL
SERVICE BRAKES
Jul 27, 2015
Incident date: Jul 27, 2015
STARTED VEHICLE PUT IN REVERSE TO BACK UP AND WHEN APPLIED BRAKES THEY PEDAL WAS SOFT AND THEN WENT TO FLOOR AND VEHICLE HIT A TREE. BRAKE LINES ARE RUSTED SEVERELY.
Crash
SERVICE BRAKES
Jan 10, 2015
Incident date: Sep 23, 2014
WENT TO PRESS ON THE BRAKE PEDAL TO PUT THE VEHICLE INTO DRIVE AND THE BRAKE PEDAL WENT TO THE FLOOR. I PUT THE VEHICLE IN PARK GOT OUT AND BRAKE FLUID WAS COMING OUT FROM UNDER THE CAR NEAR THE FRONT OF THE DRIVERS DOOR. *TR
SERVICE BRAKES
Jan 8, 2015
Incident date: Jul 27, 2013
TRAVELING ON A 4-LANE HIGHWAY, 35 MPH, APPROACHING RED LIGHT IN LINE OF HEAVY TRAFFIC. I APPLIED THE BRAKES AND FELT THE PEDAL GO TO THE FLOOR. I STEPPED ON THE EMERGENCY BRAKE AND WAS ABLE TO STOP THE TRUCK BEFORE HITTING THE VEHICLE AHEAD OF ME. SECOND INCIDENT: 2014. TRAVELING DOWN HILL TOWA... Read more
SERVICE BRAKES
Jan 2, 2015
Incident date: Jan 1, 2015
COMING UP TO A STOP LIGHT I NOTICED I NEEDED TO PUSH BRAKE PEDDLE FARTHER DOWN TO STOP. THE SAME FOR EACH STOP AFTER THAT. I KNEW THAT ANOTHER BRAKE LINE HAD FAILED. I HAD TWO REPLACE UNDER HOOD ABOUT A YEAR AGO. THIS ONE IS OVER FRAME MIDWAY BACK. *TR
SERVICE BRAKES
Nov 15, 2014
Incident date: Nov 14, 2014
VEHICLE WAS INVOLVED IN CRASH AFTER BRAKES FAILED, WITHOUT WARNING INDICATOR. BRAKE LINE WAS CORRODED THROUGH IN ENGINE COMPARTMENT NEAR BRACKET ON FRAME. *TR
Crash
SERVICE BRAKES
Nov 11, 2014
Incident date: Nov 11, 2014
BRAKES FAILED TODAY. STEEL TUBING WAS FOUND TO BE PERFORATED ALONG THE FORWARD LEFT PORTION. THE REMAINDER OF THE TUBING IS SUBSTANTIALLY CORRODED AND APPEARS SUBJECT TO FAILURE AS WELL. I SEE THAT THIS FAILURE IS THE SUBJECT OF NHTSA ACTION NUMBER EA11001 . *TR
SERVICE BRAKES
Jul 8, 2014
Incident date: Mar 15, 2014
MY SON WAS TRAVELING @ 50 MPH WHEN BRAKES FAILED. HE NARROWLY MISSED HITTING A CAR AT AN INTERSECTION. FOUND OUT FROM MECHANIC THAT BRAKE LINE HAD FAILED AND WAS ENTIRELY CORRODED. HAD NO WARNING. REPAIR COST $1,200. EVIDENTLY, THIS HAPPENS SO OFTEN THAT THERE IS AN AFTERMARKET KIT TO REPLACE ALL ... Read more
ELECTRICAL SYSTEM
May 15, 2014
Incident date: Mar 31, 2013
LAST YEAR THE ODOMETER AND GEAR SELECTION DISPLAY ON MY 2002 CHEVY SUBURBAN WOULD GO OUT THEN A WHILE LATER IT WOULD COME BACK ON. THIS WENT ON FOR A COUPLE OF MONTHS WITH THE DISPLAY STAYING OFF FOR LONGER AND LONGER TIMES. AROUND DECEMBER 2013, THE DISPLAY WENT OUT PERMANENTLY. I TOOK MY 2002 SUBU... Read more
SERVICE BRAKES
May 12, 2014
Incident date: Nov 7, 2013
DRIVING MY 2002 1500 SUBURBAN THE BRAKE LINE LET LOOSE, GOT THE TRUCK TO THE SHOP ON THE LIFT FOUND ALL BRAKE LINES CORRODED AND TWO LEAKING FLUID. UPON INSPECTION FOUND ALL FUEL LINES ROTTED OUT AS WELL. REPLACED ALL LINES IN THE TRUCK BRAKE AND FUEL INCLUDING FRONT RUBBER LINES AND CALIPERS. TRUCK... Read more
SERVICE BRAKES
Apr 18, 2014
Incident date: Apr 4, 2013
TL* THE CONTACT OWNS A 2002 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE VEHICLE FAILED TO PROPERLY RESPOND TO DECELERATION ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ANTI-LOCK BRAKING SYSTEM WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT... Read more
SERVICE BRAKES
Apr 5, 2014
Incident date: Feb 17, 2014
WHILE DRIVING 25 MPH AND COMING TO A LIGHT CHANGING TO YELLOW DURING A HEAVY SNOWFALL I HAD ATTEMPTED TO STOP . THE ABS PULSATED A FEW TIMES BECAUSE OF THE SNOW AND THE BRAKE PEDAL WENT TO THE FLOOR AND THE SUBURBAN DID NOT STOP AND I COULD ONLY HOLD ON HOPE AND PRAY MYSELF AND MY 2 AND 3 YEAR O... Read more
ELECTRICAL SYSTEM
Apr 2, 2014
Incident date: Dec 29, 2013
WE WE WERE TRAVELLING AT ABOUT 75 MILES WHEN THE CAR SHUT DOWN. ALL ELECTRICAL STATUS LIGHTS AND THE ENGINE WENT OFF. WE COASTED TO THE SIDE OF THE ROAD, PUT THE VEHICLE IN PARK AND IT STARTED RIGHT AWAY. *TR
VEHICLE SPEED CONTROL
Mar 29, 2014
Incident date: May 18, 2012
I HAVE BEEN DEALING WITH THIS PROBLEM WITH THE ABS SYSTEM FOR OVER 2 YEARS AND HAVE REPLACED ALL THE SENSORS BRAKES AND HUBS ON MY SUBURBAN, I HAVE BEEN READING ALL THE CUSTOMER COMPLAINTS AND CHEVY IS WELL AWARE OF THIS ISSUE.MY ABS SYSTEM RUNS WHEN IT WANTS PREVENTS MY CAR FROM PROPERLY STOPPING A... Read more
Showing 50 of 352 complaints.
Technical Service Bulletins, 2002 CHEVROLET SUBURBAN
669 manufacturer communications from 501 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 69 |
| 060000 ENGINE AND ENGINE COOLING | 46 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 45 |
| 110000 ELECTRICAL SYSTEM | 42 |
| 060000 ENGINE (PWS) | 28 |
| 061000 ENGINE AND ENGINE COOLING:ENGINE | 27 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 23 |
| 353000 EQUIPMENT:ELECTRICAL | 23 |
10-08-45-001H
Mar 28, 2024
110000 ELECTRICAL SYSTEM
This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.
06-06-01-019C
Mar 14, 2024
060000 ENGINE AND ENGINE COOLING
This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.
16-NA-383
Mar 13, 2024
060000 ENGINE AND ENGINE COOLING
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
22-NA-074
Feb 22, 2024
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
18-NA-099
Jan 16, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PI1394B
Jan 12, 2024
100000 POWER TRAIN
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
PI1394B
Jan 12, 2024
060000 ENGINE AND ENGINE COOLING
This PI bulletin advises the technician on the proper way to install the pistons in an engine.
02-08-42-001J
Jan 12, 2024
120000 EXTERIOR LIGHTING
This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.
PIP5601B
Jan 12, 2024
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di
23-NA-219
Dec 12, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
23-NA-219
Dec 12, 2023
350000 EQUIPMENT
This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
17-NA-170
Oct 6, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
PIT5099G
Sep 26, 2023
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
10-00-89-006J
Sep 26, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
23-NA-153
Sep 1, 2023
100000 POWER TRAIN
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
23-NA-153
Sep 1, 2023
060000 ENGINE AND ENGINE COOLING
The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.
18-NA-073
Aug 24, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.
23-NA-144
Aug 18, 2023
030000 BRAKES (PWS)
This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.
PIP5628G
Aug 10, 2023
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
03-06-01-023G
Jul 31, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
PIP5358C
Jul 18, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
PIT3665M
May 19, 2023
114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
17-NA-170
Apr 27, 2023
200000 WHEELS
This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.
19-NA-219
Apr 24, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIP5628F
Apr 24, 2023
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
19-NA-219
Mar 23, 2023
060000 ENGINE AND ENGINE COOLING
This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
22-NA-009
Mar 17, 2023
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
17-NA-073
Feb 21, 2023
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This warranty administration bulletin provides information regarding the field action courtesy transportation policy.
01-08-42-001O
Feb 15, 2023
120000 EXTERIOR LIGHTING
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
PIP5628E
Feb 10, 2023
353720 EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:OUTLETS/RECEPTACLE
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIP5540J
Dec 15, 2022
138220 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
21-NA-124
Dec 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
22-NA-074
Nov 9, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-205
Oct 19, 2022
110000 ELECTRICAL SYSTEM
This service bulletin provides information on Module Harvesting.
PIT3665L
Oct 18, 2022
030000 BRAKES (PWS)
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
10-00-89-006I
Oct 7, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIC5453D
Sep 30, 2022
980000 UNKNOWN OR OTHER
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
22-NA-195
Sep 28, 2022
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.
22-NA-009
Sep 14, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP5640A
Sep 1, 2022
100000 POWER TRAIN
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an
22-NA-181
Sep 1, 2022
100000 POWER TRAIN
This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.
03-06-01-023F
Aug 26, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
20-NA-065
Aug 15, 2022
060000 ENGINE AND ENGINE COOLING
This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.
22-NA-009
Jun 15, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIT5099F
Jun 13, 2022
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
PIP5358B
May 31, 2022
160000 STRUCTURE
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
03-06-01-023E
Apr 27, 2022
060000 ENGINE AND ENGINE COOLING
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
22-NA-074
Mar 31, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.
22-NA-009
Mar 22, 2022
060000 ENGINE AND ENGINE COOLING
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP4723F
Jan 14, 2022
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and
PIP4723F
Jan 14, 2022
030000 SERVICE BRAKES, HYDRAULIC
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and
22NA009
Jan 11, 2022
061520 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN
This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.
PIP5628E
Dec 14, 2021
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
PIT3099U
Aug 11, 2021
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician
010842001N
Jun 21, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
010842001N
Jun 21, 2021
350000 EQUIPMENT
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
010842001N
Jun 21, 2021
120000 EXTERIOR LIGHTING
This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.
21NA124
May 25, 2021
071410 FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
21NA124
May 25, 2021
110000 ELECTRICAL SYSTEM
This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.
100089006H
May 17, 2021
350000 EQUIPMENT
This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).
PIP5358A
May 12, 2021
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
PIP5358A
May 12, 2021
160000 STRUCTURE
This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the
PIP5640A
Apr 12, 2021
200000 WHEELS
This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an
PIP5163E
Mar 30, 2021
070000 FUEL SYSTEM, GASOLINE
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo
18NA099
Mar 30, 2021
350000 EQUIPMENT
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5540G
Mar 22, 2021
061560 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
PIP5725A
Mar 19, 2021
350000 EQUIPMENT
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in
PIP5628C
Oct 8, 2020
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
18NA099
Aug 5, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.
PIP5226D
Jul 27, 2020
060000 ENGINE (PWS)
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
PIP5226D
Jul 27, 2020
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is
PIT5099E
Jul 27, 2020
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi
PIC5453D
Jul 22, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
PIC5453D
Jul 22, 2020
355100 EQUIPMENT:OTHER:LABELS
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
PIT3665J
Jun 26, 2020
030000 BRAKES (PWS)
This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.
PIC5453C
Jun 5, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth
030601023D
May 28, 2020
060000 ENGINE (PWS)
This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.
PIP5628B
May 21, 2020
060000 ENGINE (PWS)
This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D
16NA383
May 8, 2020
060000 ENGINE (PWS)
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
16NA383
May 8, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
16NA383
May 8, 2020
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou
PIP5725
May 8, 2020
070000 FUEL SYSTEM, GASOLINE
This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in
PIT4093B
Mar 10, 2020
110000 ELECTRICAL SYSTEM
This Preliminary information communicates information to dealership on how to clear a B1001 DTC after replacing the BCM or SDM.
19NA219
Feb 28, 2020
060000 ENGINE (PWS)
This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
19NA219
Feb 28, 2020
350000 EQUIPMENT
This diagnostic tip provides additional information on how to diagnose a possible valve, lifter or camshaft issue.
PIT3099T
Feb 4, 2020
350000 EQUIPMENT
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician
PIP4723D
Jan 31, 2020
110000 ELECTRICAL SYSTEM
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and
PIP5540F
Jan 14, 2020
060000 ENGINE AND ENGINE COOLING
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
16NA383
Jan 2, 2020
073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
16NA383
Jan 2, 2020
350000 EQUIPMENT
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
16NA383
Jan 2, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
This informational bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels
100089009D
Nov 26, 2019
350000 EQUIPMENT
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
100089009D
Nov 26, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This informational bulletin provides information on key code security rules and information on GM keycode look-up applications.
PIC4696E
Nov 22, 2019
353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock ce
PIC4696E
Nov 22, 2019
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
This Preliminary Information communication provides information to the technician on how to unlock radios that are Delco TheftLock. Technician will use the radio to get the scrambled code. Technician will need to contact the radio unlock ce
010842001M
Nov 12, 2019
356000 EQUIPMENT ADAPTIVE/MOBILITY
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
010842001M
Nov 12, 2019
120000 LIGHTING (PWS)
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
010842001M
Nov 12, 2019
350000 EQUIPMENT
This informational bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Replacement Guidelines.
100089006G
Oct 16, 2019
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This informational bulletin provides information for dealers how to submit a product information report (PIR) (Canada Only).
PIP5540E
Oct 14, 2019
060000 ENGINE (PWS)
This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component
Showing 100 of 669 bulletins.
NHTSA Safety Investigations, CHEVROLET SUBURBAN
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA04026
Opened: Sep 9, 2004 , Closed: Aug 2, 2005
OVERHEATED FUEL PUMP WIRING
IN A LETTER DATED APRIL 14, 2005, GENERAL MOTORS (GM) NOTIFIED ODI THAT IT HAD IDENTIFIED A DEFECT RELATED TO MOTOR VEHICLE SAFETY IN APPROXIMATELY 316,508 MODEL YEAR (MY) 2000-01 1500 SERIES CHEVROLET SUBURBAN AND GMC YUKON XL VEHICLES (RECALL 05V-155).GM DETERMINED THAT SOME OF THESE VEHICLES WERE... Read more
PE04042
Opened: May 3, 2004 , Closed: Sep 9, 2004
OVERHEATED FUEL PUMP WIRING
THE FUEL PUMP WIRING AND CONNECTOR MAY OVERHEAT AND MELT A HOLE IN THE TOP OF THE FUEL PUMP MODULE.POSSIBLE CONSEQUENCES INCLUDE FUEL TANK LEAKAGE AND ENGINE STALL WITH NO RESTART.FOURTEEN OF THE 20 COMPLAINTS TO ODI ALLEGE FUEL TANK LEAKAGE, INCLUDING ONE THAT REPORTED THAT A FIRE DEPARTMENT WAS CA... Read more
EA00013
Opened: May 2, 2000 , Closed: Jun 28, 2002
BATTERY LEAKS ACID
There is no summary currently available
DP00001
Opened: Jan 31, 2000
OEM HITCH RECEIVER PLATFORM CRACKING
THE PETITION ALLEGES THAT CRACKS IN THE HITCH RECEIVER PLATFORM MAY LEAD TO SEPARATION OF THE TRAILER AND LOSS OF STEERING CONTROL
EA99011
Opened: May 12, 1999 , Closed: Feb 27, 2001
ERRATIC POWER STEERING ASSIST WHILE DRIV
THE OFFICE OF DEFECT INVESTIGATION (ODI) HAS INVESTIGATED ALLEGATIONS OF POWER STEERING ASSIST FLUCTUATIONS IN THE SUBJECT VEHICLES.FOR DETAILS AND A BASIS FOR THE INVESTIGATION CONCLUSIONS, PLEASE SEE THE CLOSING REPORT IN THE EA99-011 PUBLIC FILE.ODI HAS NOT IDENTIFIED A SAFETY-RELATED DEFECT TREN... Read more
PE97027
Opened: Jun 17, 1997 , Closed: Oct 31, 1997
DRIVERS SEAT FAILURE
THE COMPLAINANTS ALLEGE THE DRIVERS SEAT MOUNTING FAILS, ALLOWING THE SEAT TO MOVE OR TIP REARWARD INTO A RECLINED POSITION.
PE96056
Opened: Sep 17, 1996 , Closed: Mar 17, 1997
UNDERSEAT VEHICLE FIRES
ALLEGED SHORTING OF WIRE FOR POWER SEAT CAUSES UNDERSEAT FIRE.
EA95026
Opened: Sep 20, 1995 , Closed: Sep 20, 2001
POOR BRAKE PERFORMANCE
POOR PERFORMANCE OF ABS BRAKES
DP88003
Opened: Oct 23, 1987 , Closed: Feb 20, 1988
POOR BRAKING ON PANIC STOP
POOR BRAKING ON PANIC STOP
CHEVROLET SUBURBAN - All Years Overview
Complete safety history for the CHEVROLET SUBURBAN across all model years (1981, 2024).
178
Total Recalls
10,548
Total Complaints
9
Investigations
814
Reported Crashes
186
Reported Fires
21
Reported Deaths
CHEVROLET SUBURBAN - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2024 | 1 | 49 | View |
| 2023 | 3 | 141 | View |
| 2022 | 4 | 150 | View |
| 2021 | 12 | 242 | View |
| 2020 | 4 | 60 | View |
| 2019 | 3 | 92 | View |
| 2018 | 4 | 111 | View |
| 2017 | 5 | 184 | View |
| 2016 | 6 | 297 | View |
| 2015 | 11 | 588 | View |
| 2014 | 3 | 77 | View |
| 2013 | 4 | 170 | View |
| 2012 | 4 | 139 | View |
| 2011 | 3 | 193 | View |
| 2010 | 3 | 161 | View |
| 2009 | 5 | 133 | View |
| 2008 | 4 | 276 | View |
| 2007 | 4 | 358 | View |
| 2006 | 1 | 33 | View |
| 2005 | 7 | 161 | View |
| 2004 | 6 | 265 | View |
| 2003 | 7 | 361 | View |
| 2002 (current) | 4 | 352 | |
| 2001 | 8 | 543 | View |
| 2000 | 11 | 382 | View |
| 1999 | 2 | 861 | View |
| 1998 | 3 | 299 | View |
| 1997 | 3 | 556 | View |
| 1996 | 4 | 531 | View |
| 1995 | 7 | 587 | View |
| 1994 | 6 | 1,038 | View |
| 1993 | 2 | 616 | View |
| 1992 | 5 | 226 | View |
| 1991 | 4 | 65 | View |
| 1990 | 4 | 67 | View |
| 1989 | 4 | 68 | View |
| 1988 | 4 | 35 | View |
| 1987 | 1 | 21 | View |
| 1986 | 0 | 7 | View |
| 1985 | 0 | 12 | View |
| 1984 | 0 | 6 | View |
| 1983 | 0 | 4 | View |
| 1982 | 1 | 1 | View |
| 1981 | 1 | 1 | View |
| 1979 | 0 | 1 | View |
| 1978 | 0 | 3 | View |
| 1977 | 0 | 3 | View |