2003 CHEVROLET SUBURBAN

7 recalls, 361 complaints - 929 TSBs

FUEL SYSTEM, GASOLINE

Defect Description

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CE... Read more

Consequence

THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy

HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).

88,303 vehicles affected

Manufacturer: HONEYWELL INTERNATIONAL, INC.

EXTERIOR LIGHTING

Defect Description

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE D... Read more

Consequence

WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Remedy

PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.

61,944 vehicles affected

Manufacturer: PRO-A MOTORS, INC.

SEAT BELTS:REAR/OTHER

Defect Description

ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT ... Read more

Consequence

A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.

Remedy

DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-946... Read more

1,359,824 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

SERVICE BRAKES, HYDRAULIC

Defect Description

CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.

Consequence

CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SE... Read more

Remedy

DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.

68,875 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

STRUCTURE

Defect Description

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EX... Read more

Consequence

THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

Remedy

DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-60... Read more

3,674 vehicles affected

Manufacturer: SOUTHERN COMFORT CONVERSIONS

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

Defect Description

CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 214, "SIDE IMPACT PROTECTION." THESE VEHICLES ARE BUILT WITH FOUR WELDS ON THE REAR DOOR UPPER HINGE. ON SOME OF THESE VEHICLES, ONE OR TWO OF THE WELDS MAY NOT BE TO SPECIFICATION.

Consequence

AS A RESULT, THE DOOR STRENGTH MAY BE DEGRADED DURING A SIDE IMPACT VEHICLE CRASH.

Remedy

DEALERS WILL INSPECT THE WELDS ON THE LEFT REAR DOOR UPPER HINGE. IF A WELD IS FOUND OUT-OF-SPECIFICATION, A BOLT WILL BE INSTALLED TO SECURE THE HINGE. OWNER NOTIFICATION BEGAN FEBRUARY 17, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RE... Read more

107 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Defect Description

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, VEHICLES, DURING A 30 DEGREE LEFT ANGLE FRONTAL IMPACT OF SUFFICIENT SEVERITY, A TEAR COULD DEVELOP IN THE MID-FRAME CROSS MEMBER AT ITS ATTACHMENT TO THE LEFT FRAME RAIL. IF THE MID-FRAME CROSS MEMBER TEARS DURING FRONTAL IMPACT AND PRODUCES A S... Read more

Consequence

FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

Remedy

DEALERS WILL INSTALL A FUEL TANK SHIELD. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-878... Read more

5,734 vehicles affected

Manufacturer: GENERAL MOTORS CORP.

Complaint Statistics

361 total complaints 38 crashes 5 fires 76 injuries 1 deaths

Top Reported Components

Component	Complaints
SERVICE BRAKES	63
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL	40
ELECTRICAL SYSTEM	32
SERVICE BRAKES, HYDRAULIC	17
VEHICLE SPEED CONTROL	14
AIR BAGS	14
POWER TRAIN:AUTOMATIC TRANSMISSION	12
STEERING	11
STRUCTURE:BODY	7
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP	7

Incident date: May 21, 2026

Driving SB on I-35 in Texas, going 70 MPH, no trucks or other cars passing, or following behind and the sunroof glass exploded. Nothing hit it. The screen was closed, so no glass fell down into the vehicle interior.

Incident date: Aug 3, 2025

The contact owns a 2020 GMC Sierra 1500. The contact stated that upon start the vehicle, the vehicle lost power steering functionality. The messages “Service Power Steering”, “Power Steering Disabled” were displayed, and ESC warning light was illuminated. The vehicle was taken to a local dea... Read more

Incident date: Jul 19, 2024

The vehicle, after parking, is nonresponsive to the key fob, nor will it start. This can happen at anytime and anywhere. Dealer said "It is possible the integrated 12v battery into the hybrid battery may be faulty. No codes or tests can confirm the issue. The dealer said the key fobs tested ok." My ... Read more

Incident date: Dec 16, 2020

I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN I HAD 0% OF MY BRAKES AND ALL THE BRAKE FLUID WAS GONE MY EMERGENCY BRAKE ALSO FAILED PRIOR TO THIS I PUT IN BRAKE FLUID AND IT ALL LEAKED OUT WITHIN A MATTER OF MOMENTS

Incident date: Dec 16, 2020

Incident date: Aug 7, 2020

TL* THE CONTACT OWNED A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE TOWING HIS DAUGHTER'S VEHICLE AT ABOUT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE BEING TOWED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A HEAD AND LOWER BACK INJURY. THE FRONT PASSENGER (HIS DAUGHTER) SUST... Read more

Crash 2 injured

Incident date: Aug 7, 2020

Crash 2 injured

Incident date: Sep 12, 2020

LOST ALL BRAKE FLUID IN THE RESERVOIR, BRAKE LINE LEAKED ALL OF THE FLUID OUT, I DID NOT HAVE ANY BREAKS, AWFUL TIME TRYING TO STOP. THE MECHANIC INFORMED, IT HAPPENS A LOT WITH SUBURBANS

Incident date: Aug 11, 2020

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, EXCESSIVE FORCE HAD TO BE APPLY TO THE BRAKE PEDAL TO BRING THE VEHICLE TO A COMPLETE STOP. THE BRAKE WARNING LIGHT ILLUMINATED ALONG WITH AN INDICATION TO REDUCE BRAKE POWER. THE CONTACT STATED... Read more

Incident date: Aug 24, 2020

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING 70 MPH, THE REAR WINDSHIELD DETACHED COMPLETELY FROM THE VEHICLE. THE CONTACT STATED HE CONTINUED TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. ... Read more

Incident date: May 4, 2020

SERVICE AIR BAG POPPED UP ON DISPLAY. NO DAMAGE HAD BEEN DONE AND IT SHOWED UP ONE DAY BUT THEN IT WOULD GO OFF AFTER I STARTED DRIVING THROUGH THE NEIGHBORHOOD AT LOW SPEEDS. NEXT TIME I TURNED IT ON IT WASN'T ON THE DASH AT ALL. IT CAME BACK THE NEXT DAY AND THEN IT HAS NOT TURNED OFF AT ALL WHILE... Read more

Incident date: Mar 3, 2020

I PURCHASED THIS VEHICLE USED IN OCTOBER 2019. IT HAS 180,000 MILES BUT IS IN GOOD OVERALL CONDITION. THE PROBLEM IS NOT EXCLUSIVE TO THIS VEHICLE OR EVEN THIS TYPE OF VEHICLE. THE ISSUE IS RUSTY HYDRAULIC BRAKE LINES. THIS PROBLEM HAS PLAGUED OLDER VEHICLE OWNERS, ESPECIALLY IN THE RUST BELT MIDWES... Read more

Incident date: Aug 1, 2019

SERVICE AIRBAG LIGHT IS ON.I JUST PURCHASED THE SUBURBAN.

Incident date: Mar 23, 2019

WHILE SITTING AT THE MAILBOX CHECKING MAIL AND PRESSING ON THE BRAKES FIRMLY, THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR AND THE WARNING LIGHTS FLASHED RED REPEATEDLY SAYING TO CHECK THE BRAKE SYSTEM. THE BRAKE FLUID WAS LEAKING ALL OVER THE PLACE. FORTUNATELY THERE WAS ENOUGH BRAKING ABILITY LEFT ... Read more

Incident date: Aug 16, 2018

RE: "G.M. RESISTS RECALLING TRUCKS OVER BRAKE LINES", NY TIMES, JULY 7, 2014 IN SPITE OF MY 2003 CHEVY SUBURBAN PASSING NEW HAMPSHIRE'S MANDATORY SAFETY INSPECTION IN MAY OF 2018, IN AUGUST OF 2018 A BRAKE LINE BURST, RESULTING IN LOSS OF BRAKE FUNCTION. THE LINE BURST AT A POINT BELOW THE DRIVER... Read more

Incident date: Nov 13, 2016

MY COMPLAINT IS THAT GM USED SUBSTANDARD MATERIALS IN OF ALL THINGS THE BRAKE LINES! I LOST ALL BRAKING ABILITY WHEN ONE OF MY BRAKE LINES BLEW DUE TO RUST. HOW DOES THIS HAPPEN? I SHOULD HAVE HAD AT LEAST PARTIAL BRAKING ABILITY DUE TO THE FRONT AND REAR LINES BEING SEPARATE. LUCKILY FOR ME THIS HA... Read more

Crash

Incident date: Sep 17, 2017

BRAKE LINES RUSTED AND LEAKING. BRAKE LINE TO THE REAR BRAKES LEAKING ON DRIVERS SIDE ABOUT AS FAR BACK AS REAR DOOR LATCH, ABOUT HALF WAY BACK OF THE GAS TANK. BRAKE PEDAL WILL GO TO THE FLOOR WITH MINIMAL STOPPING ABILITY AND BRAKE FLUID LEAKS.

Incident date: Oct 10, 2016

THIS TRUCK IS EQUIPPED WITH A SUPPLIMENTAL VACUUM PUMP ON THE BRAKE BOOSTER, WHEN IT FAILS BRAKING IS REDUCED BY 50%. THE PART HAS BEEN DISCONTINUED BY CHEVY WITH NO PLANS FOR A REPLACEMENT. I HAVE HAD THE VEHICLE IN 3 SHOPS COMPLAINING OF POOR BRAKES, AND FINALLY THERES A SOLUTION. WHAT AM I SUPPOS... Read more

Incident date: Mar 24, 2016

I HAVE A VERY HARD TIME STOPPING THE VEHICLE SUDDENLY. PEDAL WILL GO ALL THE WAY TO THE FLOOR. ABS NEVER ACTIVATES BECAUSE WHEELS WILL NOT EVEN ATTEMPT TO LOCK UP. (EXCEPT IN SNOW OR ICE) WHEN SITTING STILL PEDAL WILL PUSH ENTIRELY TO THE FLOOR. HAVE REPLACED ALL BRAKES AND ROTORS AND FRONT CALIPER... Read more

Crash

Incident date: Jan 2, 2015

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. AT VARIOUS TIMES, THE IGNITION SWITCH FAILED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 225,000.

Incident date: Jun 25, 2012

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THE INSTRUMENT CLUSTER INADVERTENTLY DISABLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE THE ... Read more

Incident date: Oct 15, 2016

SATURDAY, I WAS DRIVING APPROXIMATELY 45 TO 50 MPH ON A SPLIT TWO LANE ROAD TO PICK UP MY GRANDCHILDREN AND ALL OF A SUDDEN MY INSTRUMENT PANEL STOPPED WORKING. ALL GAUGES WENT TO 0. THERE WAS NO DIGITAL READINGS EITHER. IT JUST WENT DEAD. PULLED OVER AND TURNED THE VEHICLE OFF AND BACK ON, NOTH... Read more

Incident date: Aug 28, 2016

WHILE SLOWING FROM 55MPH TO MAKE A TURN OFF OF STATE HIGHWAY, BRAKE SYSTEM FAILED AT APPROXIMATELY 35MPH DUE TO RUPTURED STEEL LINE. PEDAL WENT FULLY TO FLOOR, BRAKES RELEASED AND TURN OFF WAS MISSED. THANKFUL NOBODY WAS IN THE WAY! SHOCKED THAT THIS IS APPARENTLY A COMMON ISSUE WITH THIS VEHICLE... Read more

Incident date: Jul 8, 2016

VEHICLE SUDDENLY STARTED GOING INTO REDUCED POWER MODE AND PROVIDING AN ERROR CODE INDICATING A PROBLEM WITH THE THROTTLE CONTROL SENSOR. FROM THE HUNDREDS OF ONLINE POSTS (SOME BY GM MECHANICS) THIS IS AN ONGOING PROBLEM WITH MANY 2003-2008 TRUCKS AND SUVS MADE BY GM. WHEN I BEGAN TRYING TO REPAIR ... Read more

Incident date: Jul 8, 2016

Incident date: Feb 26, 2016

WHILE DRIVING WITH MY TWO DAUGHTERS AND HUSBAND, WE ATTEMPTED TO COME TO A STOP AND BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, TRUCK WOULD NOT STOP. LUCKILY WE WERE NOT GOING THAT FAST JUST 20 MPH. HUSBAND DIAGNOSED THE PROBLEM, NO BRAKE FLUID. DROVE VERY SLOWLY TO LOCAL AUTO STORE, FILLED UP BRA... Read more

Incident date: Apr 10, 2015

WHILE APPLYING MY BRAKES ON HIGHWAY ROUT 87, NEAR ALBANY NY, THE PEDAL WENT TO THE FLOOR AND WE CRASHED INTO THE CAR IN FRONT OF US. AFTER BEING TOWED TO A AAA REPAIR FACILITY THEY TOLD US THAT THE BRAKES WERE FINE BUT THE STEEL BRAKE LINE HAD BLOWN OUT AND THE FLUID HAD LEAKED CAUSING LOSS OF STOPI... Read more

Crash

Incident date: Aug 2, 2015

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER W... Read more

Incident date: Jul 31, 2015

WHILE ATTEMPTING TO STOP THE BRAKE PEDAL WENT TO THE FLOOR I HAD DRIVE TO THE SHOULDER OF THE ROAD TO KEEP FROM HITTING THE CAR AHEAD OF ME. THE RIGHT FRONT STEEL HYDRAULIC BRAKE LINE FAILED DUE TO RUST.

Incident date: Apr 30, 2014

WHILE TOWING A BASS BOAT AND SLOWING TO TURN INTO A DRIVEWAY, THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR CAUSING ME TO DRIVE INTO AN OPEN FIELD WHILE ATTEMPTING TO PUMP BRAKES TO STOP. ONCE STOPPED I CHECKED TO FIND A LARGE LEAK IN A BRAKE LINE RUNNING ALONG DRIVERS SIDE REAR FRAME. FORTUNATELY I HA... Read more

Incident date: Jul 8, 2015

ALL GAUGES IN INSTRUMENT CLUSTER WENT LOW OR NO READING, INCLUDING SPEEDOMETER, FUEL, TACHOMETER, TEMP. THE REPAIR WAS DONE AT WILLIE'S AUTO REPAIR INC.AT 901 S. CLIFF AVE. IN SIOUX FALLS, SD. THE GM REMANUFACTURED INSTRUMENT CLUSTER PART WAS $453 AND LABOR WAS $126, WITH TAX THE TOTAL COST OF T... Read more

Incident date: Jul 22, 2015

THE REAR LIFT TAILGATE AND WINDOW WILL NOT UNLOCK WHEN USING THE REMOTE KEY BUTTON, OR WHEN USING THE UNLOCK BUTTON ON THE DRIVERS DOOR ARM REST. THERE IS NO MANUAL KEY LOCK FOR THE REAR LIFT TAILGATE OR WINDOW, NOR ANY INSIDE BUTTON TO MANUALLY UNLOCK THE TAILGATE. WHEN SLEEPING IN THE REAR OF TH... Read more

Incident date: Jul 19, 2015

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING 40 MPH, THE BRAKES WERE ENGAGED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT WAS BARELY ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THERE WAS A BRAKE LINE FAILUR... Read more

Incident date: Jul 16, 2007

I NOTICED A SOUND LIKE THAT FROM AN OPEN WINDOW AND CHECK ALL DRIVER AND PASSENGER WINDOWS VERIFYING THAT THEY WERE CLOSED. UPON UTILIZATION OF THE REAR HATCH, IT WAS NOTED THAT ONE OF THE TWO (50%) LATCHES THAT HOLD THE REAR WINDOW/DOOR TO THE CAR HAD SEPARATED. I BROUGHT IT TO CHEVROLET DEALER A... Read more

Incident date: Jul 16, 2007

Incident date: Jun 19, 2015

MY BRAKES FAILED ON AN INTERSTATE HIGHWAY IN SW OHIO IN TRAFFIC. I AVOIDED AN ACCIDENT BY CHANGING LANES ABRUPTLY AND COASTING TO A STOP ON THE SIDE OF THE ROAD. THE REPAIR FACILITY INDICATED THAT IT WAS THE RESULT OF A RUSTED BRAKE LINE THAT FAILED. THE REPAIRS COST ME $1300 PLUS THE COST OF A RE... Read more

Incident date: Feb 21, 2015

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING AT 50 MPH, THE GAUGES ON THE INSTRUMENT PANEL FAILED. A MONTH LATER, THE FAILURE RECURRED AND ALL THE METERS, GAUGES, AND WARNING LIGHTS ON THE INSTRUMENT CLUSTER PANEL FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER W... Read more

Incident date: Nov 5, 2014

I AM A TEACHER AND GOT A CALL IN MY CLASSROOM THAT MY SUBURBAN WAS ON FIRE PARKED IN THE PARKING LOT. THE FIRE DEPARTMENT WAS CALLED AND WHEN I GOT OUTSIDE, SURE ENOUGH THERE WAS SMOKE ALL IN THE SUBURBAN AND SMOKE COMING FROM THE ROOF OF THE VEHICLE (NOT THE HOOD). WHEN THE FIRE DEPARTMENT ARRIVE... Read more

Fire

Incident date: Nov 5, 2014

Fire

Incident date: Dec 23, 2013

I HAD JUST COME OFF THE HIGHWAY AND WAS ON THE EXIT RAMP. WENT TO PRESS MY BRAKES AT THE STOP LIGHT AND MY FOOT WENT TO THE FLOOR. THANKFULLY THE OFF RAMP WAS AN SLIGHT UPHILL SO THAT HELPED ME SLOW AND THERE WAS NO TRAFFIC COMING ACROSS. I WENT THROUGH THE STOP LIGHT AND WAS ABLE TO STOP AFTER T... Read more

Incident date: Nov 27, 2014

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A SECOND OPINION. THE TECHNICIAN STATED THAT THE BRAKE L... Read more

Incident date: Dec 4, 2014

CATASTROPHIC BRAKE FAILURE; BRAKE PEDAL WENT TO THE FLOOR WITH VERY LITTLE STOPPING POWER LEFT TO THE VEHICLE. MECHANIC HAS ADVISED THAT ALL OF THE BRAKE LINES REQUIRE REPLACEMENT. *TR

Incident date: Dec 1, 2012

TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE INTERIOR LIGHTING, ONSTAR DEVICE POWER IN THE REARVIEW MIRROR, FAN MOTOR, AND DOOR LOCKS LOST POWER INTERMITTENTLY. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT... Read more

Incident date: Nov 24, 2014

I HAVE BEEN EXPERIENCING COMPLETE ENGINE FAILURE WHILE DRIVING AT HIGHWAY SPEEDS WITHOUT ANY WARNING. I NOTICE A LOSS OF POWER AND NOTICE THE ENGINE LIGHT IS ON AND THE VEHICLE IS DIFFICULT TO STEER. AFTER COASTING TO THE LEFT SIDE OF THE ROAD, THE VEHICLE IGNITION IS TURNED OFF AND AFTER SEVERAL AT... Read more

Incident date: Nov 1, 2014

DRIVING IN MY SUBDIVISION I APPLIED THE BRAKE WITH VERY LIMITED/SLOW STOPPING POWER STOPPING. WITH GREAT LUCK IT WASN'T AN EMERGENCY, IT COULD HAVE BEEN SO TERRIBLE IF A KID CAME IN FRONT LAST MINUTE BECAUSE I WOULD NOT HAVE BEEN ABLE TO STOP AND THERE WOULD HAVE BEEN A VERY SERIOUS INCIDENT. DRIV... Read more

Incident date: May 1, 2014

BRAKE LINES RUSTED AND FAILED ESPECIALLY WHERE THEY ATTACH TO THE ABS MECHANISM UNDER THE DRIVER'S SIDE DOOR. *TR

Incident date: Sep 10, 2014

PULLING OUT OF DRIVEWAY PEDAL WENT TO FLOOR. GOT OUT OF TRUCK AND NOTICED BRAKELINE BROKEN UNDER DRIVERSIDE DOOR.. ALL LINES LOOK HORRIBLE. *TR

Incident date: Sep 25, 2014

VEHICLE WAS COMING TO A STOP FROM A SPEED OF APPROXIMATELY 30MPH AND BRAKES FAILED SUDDENLY TO BRING VEHICLE TO A STOP A NORMAL RATE. DRIVER NEEDED TO SWERVE OFF ROAD TO AVOID COLLISION. VEHICLE CRASHED INTO SIDE CURVE. NOT WARNING SIGN OR LIGHT WAS LIT BEFORE INCIDENT. CLEAR YELLOWISH FLUID DRAINED... Read more

Crash

Incident date: Sep 25, 2014

Crash

Incident date: Aug 25, 2014

LOSS OF BRAKING POWER AND STOPPING ABILITY. A CERTIFIED MECHANIC TOLD ME THAT THIS YEAR VEHICLE HAD THE INCORRECT BRAKING SYSTEM INSTALLED AT MANUFACTURE. IT IS A 5780 POUND VEHICLE (3/4 TON) WITH 1/2 TON BRAKING SYSTEM FACTORY INSTALLED. ON WAY HOME FROM NY STATE TO FLORIDA I HAD LESS AND LESS ... Read more

Showing 50 of 361 complaints.

Technical Service Bulletins, 2003 CHEVROLET SUBURBAN

929 manufacturer communications from 694 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	94
110000 ELECTRICAL SYSTEM	72
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	66
060000 ENGINE AND ENGINE COOLING	49
061000 ENGINE AND ENGINE COOLING:ENGINE	41
353000 EQUIPMENT:ELECTRICAL	34
060000 ENGINE (PWS)	32
356000 EQUIPMENT ADAPTIVE/MOBILITY	27

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

060000 ENGINE AND ENGINE COOLING

This bulletin advises the technician of possible location of an internal coolant leak from a specific cylinder head and location.

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

100000 POWER TRAIN

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

030000 BRAKES (PWS)

This technical bulletin provides information and a solution to a condition of Brake Pedal Moves or Self Applies at Full Turns.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

060000 ENGINE AND ENGINE COOLING

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

114005 ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

060000 ENGINE AND ENGINE COOLING

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

060000 ENGINE AND ENGINE COOLING

This diagnostic tip bulletin provides additional information on how to diagnose a possible valve, lifter or camshaft issue.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

120000 EXTERIOR LIGHTING

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

353720 EQUIPMENT:ELECTRICAL:ACCESSORY GENERATOR:OUTLETS/RECEPTACLE

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

110000 ELECTRICAL SYSTEM

This service bulletin provides information for dealers/technicians on OnStar Module 2G Sunset Information.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process.

138220 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW:ELECTRICAL HEATING ELEMENT

This Preliminary information communicates to the technician the need to inspect the induction system for potential icing issues in very cold ambient temperatures. To allow the ice to melt so that it can be drained from the related component

060000 ENGINE AND ENGINE COOLING

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

200000 WHEELS

This Preliminary Information communication provides information to the technician about changing the tire and wheel size on vehicles. General Motors will only support a tire calibration for tires that have been sized, tested and designed fo

190000 TIRES

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

This service bulletin provides information on Module Harvesting.

030000 BRAKES (PWS)

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

980000 UNKNOWN OR OTHER

This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. The General Motors of Canada Customer Care Centre is the sole auth

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Handling Requests for Modifications to Permanently Import/Export Vehicles Between the U.S. and Canada.

100000 POWER TRAIN

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information on OEM and Remanufactured Engine and Automatic Transmission/Transaxle Identification.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

100000 POWER TRAIN

This Preliminary Information communication provides information to the technician to not remove the torque converter bolts and start the engine as this may cause damage to the torque converter of the crankshaft on vehicles equipped with an

100000 POWER TRAIN

This diagnostic tip advises the tech not to separate the flexplate from the torque convertor or damage my occur if the engine is started while diagnosing for noise from the engine or transmission.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on tools available to find an intake vacuum leak or exhaust leak to correct a condition of MIL Illuminated with Multiple Fuel Trim and/or Oxygen Sensor Codes Set.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

160000 STRUCTURE

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This Preliminary Information communication provides information to the technician about vehicles that the speedometer needle appears to be inaccurate. Dealer should advise the customer the specification for speedometer needle accuracy is +/

353000 EQUIPMENT:ELECTRICAL

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).

060000 ENGINE (PWS)

This service bulletin provides policy information on warranty administration guidelines for multiple repairs with independent causes (GM Canada Dealers Only).

060000 ENGINE AND ENGINE COOLING

This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

200000 WHEELS

190000 TIRES

200000 WHEELS

190000 TIRES

070000 FUEL SYSTEM, GASOLINE

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and

030000 SERVICE BRAKES, HYDRAULIC

061520 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:FILTER/SCREEN

This service bulletin provides service information on new torque specification and installation procedure for ACDelco Spin-On Oil Filters.

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

This service bulletin provides information for accurate tire pressures that ensure the safe handling and appropriate ride characteristics of GM cars and trucks.

060000 ENGINE AND ENGINE COOLING

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts/kits. Technicians should refer to Service Information for information regarding most accessories. Technician

356000 EQUIPMENT ADAPTIVE/MOBILITY

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

120000 EXTERIOR LIGHTING

This service bulletin provides information for dealers/technicians on Exterior Lamp Condensation and Water Leaks and Replacement Guidelines.

071410 FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

110000 ELECTRICAL SYSTEM

This service bulletin provides diagnostic tips/steps on testing for possible EVAP leaks in the system to correct a customer concern of an MIL Illuminated with DTCs P0442 and/or P0455 Set.

350000 EQUIPMENT

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

160000 STRUCTURE

350000 EQUIPMENT

200000 WHEELS

070000 FUEL SYSTEM, GASOLINE

This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or blo

350000 EQUIPMENT

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

061560 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:PRESSURE/TEMPERATURE SENSOR

350000 EQUIPMENT

This Preliminary information communicates the use of Winter grade fuel during the warm months of 2020 and the potential rivability issues that it can cause. The ongoing Coronavirus (COVID-19) pandemic has caused significant reductions in

190000 TIRES

200000 WHEELS

060000 ENGINE AND ENGINE COOLING

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Only replace the roller rocker that is

060000 ENGINE (PWS)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

355100 EQUIPMENT:OTHER:LABELS

030000 BRAKES (PWS)

This Preliminary Information communication advises the technician that the Hydro-Boost is not serviceable and will need to be replaced if the brake pedal moves or applies on its own at a full turn.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

060000 ENGINE (PWS)

This information bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

Showing 100 of 929 bulletins.

NHTSA Safety Investigations, CHEVROLET SUBURBAN

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2000

OVERHEATED FUEL PUMP WIRING

IN A LETTER DATED APRIL 14, 2005, GENERAL MOTORS (GM) NOTIFIED ODI THAT IT HAD IDENTIFIED A DEFECT RELATED TO MOTOR VEHICLE SAFETY IN APPROXIMATELY 316,508 MODEL YEAR (MY) 2000-01 1500 SERIES CHEVROLET SUBURBAN AND GMC YUKON XL VEHICLES (RECALL 05V-155).GM DETERMINED THAT SOME OF THESE VEHICLES WERE... EQUIPPED WITH FUEL MODULE RESERVOIR ASSEMBLIES (MRAS) THAT CONTAIN FUEL PUMP WIRES AND/OR CONNECTORS THAT MAY OVERHEAT UNDER CERTAIN OPERATING CONDITIONS.ACCORDING TO GM, FUEL PUMP WIRES THAT OVERHEAT MAY RESULT IN ONE OR MORE CONDITIONS THAT PRESENT RISKS TO MOTOR VEHICLE SAFETY:(1) FUEL LEAKAGE FROM THE MRA PASS-THROUGH CONNECTOR IF THE OVERHEATING PRODUCES A HOLE IN THE PLASTIC CONNECTOR; (2) ENGINE STALL IF WIRING EXPOSED BY THE OVERHEATING SHORTS TO GROUND AND CAUSES THE FUEL PUMP FUSE TO BLOW; OR (3) INACCURATE FUEL LEVEL READINGS IF OVERHEATED WIRING IS SHORTED TO THE FUEL LEVEL SENDER CARD.GM'S ANALYSIS IDENTIFIED THE CAUSE OF THE OVERHEATED WIRING AS A HIGH-RESISTANCE CONDITION IN THE MRA CONNECTOR CONTACTS DUE TO FRETTING CORROSION THAT MAY DEVELOP OVER TIME.GM DETERMINED THAT THE CORROSION IS CAUSED BY MOVEMENT BETWEEN THE CONTACT SURFACES AND THAT SUCH MOVEMENT IS PRIMARILY INFLUENCED BY CHASSIS AND FUEL TANK VIRBRATION CHARACTERISTICS.GM'S TESTING FOUND THAT THE FUEL TANK VIBRATION CHARACTERISTICS OF THE RECALLED MY 2000-01 1500-SERIES VEHICLES WERE SIGNIFICANTLY GREATER THAN IN OTHER GM VEHICLES EQUIPPED WITH THE SAME MRA CONNECTORS.THESE VEHICLES HAD THE HIGHEST RATE OF RELATED FUEL LEAK AND STALL COMPLAINTS; AND A RECENT SURVEY CONDUCTED BY GM FOUND EVIDENCE OF MRA WIRING OVER-HEATING IN ALMOST ONE-THIRD OF THE 1500-SERIES VEHICLES INSPECTED. OTHER VEHICLES EQUIPPED WITH THE SUBJECT MRA CONNECTOR AND EVALUATED DURING THIS INVESTIGATION INCLUDE APPROXIMATELY 33,000 MY 2000-01 2500-SERIES SUBUBRAN AND YUKON XL VEHICLES, WHICH FALL WITHIN THE SCOPE OF EA04-026, AND PEER POPULATIONS OF SHORT WHEELBASE YUKON AND TAHOE UTILITY VEHICLES AND FULL-SIZE SILVERADO AND SIERRA PICKUP TRUCKS. THESE VEHICLES ARE NOT INCLUDED IN RECALL 05V-155 FOR THE FOLLOWING REASONS:(1) THESE VEHICLES ARE EQUIPPED WITH FUEL TANKS WITH SIGNIFICANTLY LESS VIBRATION AT THE MRA INTERFACE THAN THE RECALLED VEHICLES; (2) THE POTENTIAL FOR FUEL LEAKAGE IS SUBSTANTIALLY LOWER IN THE PICKUP TRUCKS AND SHORT-WHEELBASE UTILITY VEHICLES DUE TO DIFFERENCES IN FUEL TANK CONFIGURATION AND NO INCIDENTS OF FUEL LEAKAGE DUE TO OVERHEATED WIRING WERE VERIFIED IN THESE VEHICLES; (3) THERE THERE HAVE BEEN ONLY THREE POTENTIALLY RELATED COMPLAINTS OF FUEL LEAKAGE ASSOCIATED WITH THE OVERHEATED WIRING CONDITION IN THE 2500-SERIES LONG-WHEELBASE UTILITY VEHICLES; AND (4) NO EVIDENCE OF OVERHEATED WIRING WAS FOUND IN THE 2500-SERIES SUBURBAN AND YUKON XL VEHICLES AND PICKUP TRUCKS INSPECTED BY GM IN ITS VEHICLE SURVEY EFFORTS AND THE RATE FOUND IN THE SHORT-WHEELBASE UTILITIES WAS LOWER THAN THE RECALLED VEHICLES BY AN ORDER OF MAGNITUDE. ODI WILL CONTINUE TO MONITOR THE EXPERIENCE IN THE 2500 SERIES MY 2000-01 LONG-WHEELBASE UTILITY VEHICLES.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS FOR THE 2500 SERIES VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY A CHANGE IN CIRCUMSTANCES.Read more

PE, Closed , Model Year: 2000

OVERHEATED FUEL PUMP WIRING

THE FUEL PUMP WIRING AND CONNECTOR MAY OVERHEAT AND MELT A HOLE IN THE TOP OF THE FUEL PUMP MODULE.POSSIBLE CONSEQUENCES INCLUDE FUEL TANK LEAKAGE AND ENGINE STALL WITH NO RESTART.FOURTEEN OF THE 20 COMPLAINTS TO ODI ALLEGE FUEL TANK LEAKAGE, INCLUDING ONE THAT REPORTED THAT A FIRE DEPARTMENT WAS CA... LLED TO THE SCENE AFTER A POOL OF GASOLINE WAS DISCOVERED BENEATH THE VEHICLE.MOST OF THE ODI COMPLAINTS REPORT INCIDENTS THAT OCCURRED WITHIN THE PAST YEAR. ACCORDING TO GM, FUEL LEAKAGE CAN OCCUR IN THE SUBJECT VEHICLES IF THE HEAT IS SUFFICIENT TO MELT A HOLE IN THE PLASTIC CONNECTOR LARGE ENOUGH FOR LIQUID FUEL TO FLOW THROUGH.ON-BOARD EMISSIONS DIAGNOSTICS MAY DETECT HOLES THAT ARE APPROXIMATELY 0.040 INCHES OR MORE AND SET A SERVICE ENGINE SOON WARNING LIGHT.THE CONNECTOR POSITION IN THE SUBJECT VEHICLES IS BELOW THE FUEL LEVEL WHEN THE TANK IS FULL.WHILE GM DOES NOT KNOW HOW MUCH FUEL COULD LEAK FROM A TANK WITH A MELTED FUEL PUMP CONNECTOR, SEVERAL CONSUMERS HAVE REPORTED SIGNIFICANT LEAK EVENTS.ENGINE STALL CAN OCCUR IF:(1) A SHORT OCCURS IN THE PUMP WIRING (BARE WIRE EXPOSED BY MELTED INSULATION SHORTS AGAINST A GROUND OR GROUND WIRE) AND THE FUEL PUMP RELAY FUSE IS BLOWN; OR (2) THE VEHICLE RUNS OUT OF FUEL DUE TO AN INACCURATE FUEL GAUGE READING RESULTING FROM AN ELECTRICAL SHORT BETWEEN THE FUEL PUMP WIRING AND THE LEVEL SENSOR WIRING. GM'S ANALYSIS OF FIVE ASSEMBLIES RETURNED FROM INCIDENT VEHICLES DETERMINED THAT THE CONDITION IS CAUSED BY ELEVATED RESISTANCE/ ARCING AT THE MRA UNDERCOVER B CAVITY TERMINAL OF THE FOUR-WAY 150 METRI-PAK CONNECTOR.GM ATTRIBUTES THE HIGH RESISTANCE AND ARCING TO A DEPRESSED CONTACT ARM AT THE 150 METRI-PAK B CAVITY FEMALE TERMINAL.GM IS CONTINUING ITS INVESTIGATION TO COMPLETE ITS ROOT CAUSE ANALYSIS. MODULAR RESERVOIR ASSEMBLIES USING THE 150 METRI-PAK CONNECTORS WERE USED BY GM IN SEVERAL MILLION C/K-SERIES SPORT UTILITY VEHICLES AND PICKUP TRUCKS FROM MY 1997 THROUGH 2002, WHEN GM RELEASED A METAL MRA COVER AND A 280 METRI-PAK CONNECTOR IN THE SUBJECT VEHICLES.DURING PE04-042, ODI COLLECTED INFORMATION FROM GM CONCERNING MY 2000-2002 C/K SUV'S AND PICKUP TRUCKS.THE SUBJECT VEHICLES COMPRISE APPROXIMATELY 9 PERCENT OF PRODUCTION FOR THOSE VEHICLES AND ABOUT 39 PERCENT OF COMPLAINTS TO GM. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT IN GM C/K-SERIES VEHICLES.Read more

EA, Closed , Model Year: 1995

BATTERY LEAKS ACID

There is no summary currently available

DP, Open , Model Year: 1993

OEM HITCH RECEIVER PLATFORM CRACKING

THE PETITION ALLEGES THAT CRACKS IN THE HITCH RECEIVER PLATFORM MAY LEAD TO SEPARATION OF THE TRAILER AND LOSS OF STEERING CONTROL

EA, Closed , Model Year: 1997

ERRATIC POWER STEERING ASSIST WHILE DRIV

THE OFFICE OF DEFECT INVESTIGATION (ODI) HAS INVESTIGATED ALLEGATIONS OF POWER STEERING ASSIST FLUCTUATIONS IN THE SUBJECT VEHICLES.FOR DETAILS AND A BASIS FOR THE INVESTIGATION CONCLUSIONS, PLEASE SEE THE CLOSING REPORT IN THE EA99-011 PUBLIC FILE.ODI HAS NOT IDENTIFIED A SAFETY-RELATED DEFECT TREN... Read more

PE, Closed , Model Year: 1994

DRIVERS SEAT FAILURE

THE COMPLAINANTS ALLEGE THE DRIVERS SEAT MOUNTING FAILS, ALLOWING THE SEAT TO MOVE OR TIP REARWARD INTO A RECLINED POSITION.

PE, Closed , Model Year: 1995

UNDERSEAT VEHICLE FIRES

ALLEGED SHORTING OF WIRE FOR POWER SEAT CAUSES UNDERSEAT FIRE.

EA, Closed , Model Year: 1992

POOR BRAKE PERFORMANCE

POOR PERFORMANCE OF ABS BRAKES

DP, Closed , Model Year: 1984

POOR BRAKING ON PANIC STOP

CHEVROLET SUBURBAN - All Years Overview

Complete safety history for the CHEVROLET SUBURBAN across all model years (1981, 2024).

178 Total Recalls

10,548 Total Complaints

9 Investigations

814 Reported Crashes

186 Reported Fires

21 Reported Deaths

CHEVROLET SUBURBAN - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	1	49	View
2023	3	141	View
2022	4	150	View
2021	12	242	View
2020	4	60	View
2019	3	92	View
2018	4	111	View
2017	5	184	View
2016	6	297	View
2015	11	588	View
2014	3	77	View
2013	4	170	View
2012	4	139	View
2011	3	193	View
2010	3	161	View
2009	5	133	View
2008	4	276	View
2007	4	358	View
2006	1	33	View
2005	7	161	View
2004	6	265	View
2003 (current)	7	361
2002	4	352	View
2001	8	543	View
2000	11	382	View
1999	2	861	View
1998	3	299	View
1997	3	556	View
1996	4	531	View
1995	7	587	View
1994	6	1,038	View
1993	2	616	View
1992	5	226	View
1991	4	65	View
1990	4	67	View
1989	4	68	View
1988	4	35	View
1987	1	21	View
1986	0	7	View
1985	0	12	View
1984	0	6	View
1983	0	4	View
1982	1	1	View
1981	1	1	View
1979	0	1	View
1978	0	3	View
1977	0	3	View

Other CHEVROLET Models

Model	Recalls	Complaints
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
SILVERADO 3500	152	1,409	View
EXPRESS	151	838	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2003 CHEVROLET SUBURBAN

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2003 CHEVROLET SUBURBAN

Most Affected Components

NHTSA Safety Investigations, CHEVROLET SUBURBAN

CHEVROLET SUBURBAN - All Years Overview

CHEVROLET SUBURBAN - Year by Year

Other CHEVROLET Models