2003 CHEVROLET SUBURBAN

7 recalls — 50 complaints

06E043000 May 19, 2006
FUEL SYSTEM, GASOLINE
CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.
Remedy: HONEYWELL WILL NOTIFY OWNERS AND REPLACE THE FUEL FILTERS FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT FRAM CUSTOMER SERVICE AT 1-800-890-2075 (OPTION 1).
88,303 vehicles affected
06E026000 Mar 23, 2006
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Remedy: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
61,944 vehicles affected
05V163000 Apr 22, 2005
SEAT BELTS:REAR/OTHER
ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE SUGGESTED SEAT BELT FIT/ROUTING FOR ADULTS, IRRESPECTIVE OF SEATING POSITION, IS DESCRIBED IN THE OWNER'S MANUAL TEXT.
Remedy: DEALERS WILL CUT OPEN THE GUIDE LOOP, REMOVE A PORTION OF THE LOOP, AND THEN THE REMAINING TWO SIDES SHOULD BE FOLDED OVER AND SECURED WITH A RETAINER FREE OF CHARGE. THE RECALL BEGAN ON JULY 21, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, GMC AT 1-866-996-9463, OR HUMMER AT 1-800-732-5493.
1,359,824 vehicles affected
04V045000 Feb 4, 2004
SERVICE BRAKES, HYDRAULIC
CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.
Remedy: DEALERS ARE TO REPLACE THE HYDRO-BOOST RELIEF VALVE. THE RECALL BEGAN ON JUNE 18, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; CHEVROLET AT 1-800-630-2438; GMC AT 1-866-996-9463; OR HUMMER AT 1-866-486-6376.
68,875 vehicles affected
03V094000 Mar 7, 2003
STRUCTURE
CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.
Remedy: DEALERS WILL REPLACE THE WIRING HARNESS ON THESE RUNNING BOARDS. OWNER NOTIFICATION BEGAN MARCH 7, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SOUTHERN COMFORT AT 1-800-745-6096.
3,674 vehicles affected
03V037000 Feb 6, 2003
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 214, "SIDE IMPACT PROTECTION." THESE VEHICLES ARE BUILT WITH FOUR WELDS ON THE REAR DOOR UPPER HINGE. ON SOME OF THESE VEHICLES, ONE OR TWO OF THE WELDS MAY NOT BE TO SPECIFICATION.
Remedy: DEALERS WILL INSPECT THE WELDS ON THE LEFT REAR DOOR UPPER HINGE. IF A WELD IS FOUND OUT-OF-SPECIFICATION, A BOLT WILL BE INSTALLED TO SECURE THE HINGE. OWNER NOTIFICATION BEGAN FEBRUARY 17, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, OR GMC AT 1-800-462-8782.
107 vehicles affected
03V019000 Jan 27, 2003
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, VEHICLES, DURING A 30 DEGREE LEFT ANGLE FRONTAL IMPACT OF SUFFICIENT SEVERITY, A TEAR COULD DEVELOP IN THE MID-FRAME CROSS MEMBER AT ITS ATTACHMENT TO THE LEFT FRAME RAIL. IF THE MID-FRAME CROSS MEMBER TEARS DURING FRONTAL IMPACT AND PRODUCES A SHARP EDGE, CONTACT OF THE SHARP EDGE WITH THE FUEL TANK COULD RESULT IN A PUNCTURE OF THE FUEL TANK AND POSSIBLE FUEL LEAKAGE.
Remedy: DEALERS WILL INSTALL A FUEL TANK SHIELD. OWNER NOTIFICATION BEGAN FEBRUARY 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CHEVROLET AT 1-800-222-1020 OR GMC AT 1-800-462-8782.
5,734 vehicles affected
TRAILER HITCHES Sep 17, 2025
The contact owns a 2003 Chevrolet Suburban. The contact stated that while driving at 40 MPH, the contact noticed the trailer attached was moving from left to right independently, and the trailer detached from his vehicle. The contact mentioned that he lost control of the vehicle into a parallel position when another vehicle collided with his vehicle on the front left driver side, causing the contact to get T-Boned. The contact stated that he sustained three fracture injuries to his spine, three fractured ribs, bruise on his kidney. Medical attention was required. The contact stated that a police report was filed. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The contact mentioned that both the trailer and vehicle were towed to a lot. The manufacturer was not notified of the failure. The approximate failure mileage was 150,000.
Crash 1 injured
ELECTRICAL SYSTEM Jul 19, 2024
The cluster of the speedometer
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jan 29, 2021
I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN I HAD 0% OF MY BRAKES AND ALL THE BRAKE FLUID WAS GONE MY EMERGENCY BRAKE ALSO FAILED PRIOR TO THIS I PUT IN BRAKE FLUID AND IT ALL LEAKED OUT WITHIN A MATTER OF MOMENTS
SERVICE BRAKES Jan 29, 2021
I WAS DRIVING ON THE FREEWAY AND ALL OF A SUDDEN I HAD 0% OF MY BRAKES AND ALL THE BRAKE FLUID WAS GONE MY EMERGENCY BRAKE ALSO FAILED PRIOR TO THIS I PUT IN BRAKE FLUID AND IT ALL LEAKED OUT WITHIN A MATTER OF MOMENTS
AIR BAGS Sep 23, 2020
TL* THE CONTACT OWNED A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE TOWING HIS DAUGHTER'S VEHICLE AT ABOUT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE BEING TOWED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A HEAD AND LOWER BACK INJURY. THE FRONT PASSENGER (HIS DAUGHTER) SUSTAINED A BACK INJURY. THE TWO WENT TO THE DOCTOR THREE DAYS LATER. THERE WAS NO POLICE REPORT. THE VEHICLE BEING TOWED WAS DAMAGED AND WAS DRIVEN TO THE DAUGHTER'S DORM WHERE IT WAS TOTALED BY THE INSURANCE COMPANY. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE OTHER DRIVER'S INSURANCE DENIED ANY COMPENSATION TO THE CONTACT, STATING THAT THE CONTACT'S VEHICLE (THE VEHICLE TOWING THE DAMAGED VEHICLE) WAS NOT HIT. THE CONTACT STATED THAT AFTER THE ACCIDENT, A LOUD NOISE WAS HEARD WHENEVER THE VEHICLE WAS TURNED ON. THE CONTACT ALSO STATED THAT THE DASHBOARD WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000.
Crash 2 injured
STRUCTURE:BODY Sep 23, 2020
TL* THE CONTACT OWNED A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE TOWING HIS DAUGHTER'S VEHICLE AT ABOUT 60 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE BEING TOWED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A HEAD AND LOWER BACK INJURY. THE FRONT PASSENGER (HIS DAUGHTER) SUSTAINED A BACK INJURY. THE TWO WENT TO THE DOCTOR THREE DAYS LATER. THERE WAS NO POLICE REPORT. THE VEHICLE BEING TOWED WAS DAMAGED AND WAS DRIVEN TO THE DAUGHTER'S DORM WHERE IT WAS TOTALED BY THE INSURANCE COMPANY. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE OTHER DRIVER'S INSURANCE DENIED ANY COMPENSATION TO THE CONTACT, STATING THAT THE CONTACT'S VEHICLE (THE VEHICLE TOWING THE DAMAGED VEHICLE) WAS NOT HIT. THE CONTACT STATED THAT AFTER THE ACCIDENT, A LOUD NOISE WAS HEARD WHENEVER THE VEHICLE WAS TURNED ON. THE CONTACT ALSO STATED THAT THE DASHBOARD WAS CRACKED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 173,000.
Crash 2 injured
SERVICE BRAKES Sep 19, 2020
LOST ALL BRAKE FLUID IN THE RESERVOIR, BRAKE LINE LEAKED ALL OF THE FLUID OUT, I DID NOT HAVE ANY BREAKS, AWFUL TIME TRYING TO STOP. THE MECHANIC INFORMED, IT HAPPENS A LOT WITH SUBURBANS
SERVICE BRAKES Aug 25, 2020
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE DEPRESSING THE BRAKE PEDAL, EXCESSIVE FORCE HAD TO BE APPLY TO THE BRAKE PEDAL TO BRING THE VEHICLE TO A COMPLETE STOP. THE BRAKE WARNING LIGHT ILLUMINATED ALONG WITH AN INDICATION TO REDUCE BRAKE POWER. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, SHE COULD HEAR THE AIR AND A HUMMING NOISE. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR THE MANUFACTURER MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
VISIBILITY:WINDSHIELD Aug 24, 2020
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED WHILE DRIVING 70 MPH, THE REAR WINDSHIELD DETACHED COMPLETELY FROM THE VEHICLE. THE CONTACT STATED HE CONTINUED TO DRIVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 388,000.
AIR BAGS May 19, 2020
SERVICE AIR BAG POPPED UP ON DISPLAY. NO DAMAGE HAD BEEN DONE AND IT SHOWED UP ONE DAY BUT THEN IT WOULD GO OFF AFTER I STARTED DRIVING THROUGH THE NEIGHBORHOOD AT LOW SPEEDS. NEXT TIME I TURNED IT ON IT WASN'T ON THE DASH AT ALL. IT CAME BACK THE NEXT DAY AND THEN IT HAS NOT TURNED OFF AT ALL WHILE THE CAR IS ON. WAS NOT SURE IF THERE WERE ANY RECALLS ON IT BUT NONE WERE FOUND. IN THE PAST BOTH OF MY SUBARUS HAS THIS SAME SERVICE SIGN POP UP AND BOTH WERE RECALLED. *TR
SERVICE BRAKES Mar 4, 2020
I PURCHASED THIS VEHICLE USED IN OCTOBER 2019. IT HAS 180,000 MILES BUT IS IN GOOD OVERALL CONDITION. THE PROBLEM IS NOT EXCLUSIVE TO THIS VEHICLE OR EVEN THIS TYPE OF VEHICLE. THE ISSUE IS RUSTY HYDRAULIC BRAKE LINES. THIS PROBLEM HAS PLAGUED OLDER VEHICLE OWNERS, ESPECIALLY IN THE RUST BELT MIDWEST, SINCE HYDRAULIC BRAKES WERE INVENTED. SOME CONSCIENTIOUS MANUFACTURERS SUCH AS VOLVO, HAVE SWITCHED TO A BRAKE LINE MATERIAL CALLED CUNIFER OR NICOPP, A COPPER NICKEL ALLOY C70600. THIS MATERIAL PERFORMS LIKE CONVENTIONAL STEEL LINES BUT WITHOUT THE CORROSION PROBLEM. I AM A ASE CERTIFIED TECHNICIAN,AND HAVE BEEN REPAIRING VEHICLES AS WELL AS RESTORING CARS AS A HOBBY FOR WELL OVER 50 YEARS. OVER THIS TIME PERIOD I HAVE BLOWN MANY BRAKE LINES. I HAVE BEEN LUCKY IN THAT IT NEVER HAPPENED TO ME IN AN EMERGENCY STOP WHERE DAMAGE AND OR SERIOUS INJURY COULD HAVE OCCURRED. THIS LATEST INCIDENT OCCURRED EARLY IN THE MORNING AT A STOP SIGN IN MY RESIDENTIAL AREA. THERE WERE NO OTHER CARS OR PEOPLE AROUND. I APPLIED THE BRAKES THE VEHICLE CONTINUED MOVING AS THE BRAKE PEDAL WENT TO THE FLOOR. LUCKILY I WAS ABLE TO SLOW DOWN TURN AROUND AND SLOWLY MOVE BACK INTO MY DRIVEWAY. SINCE MODERN VEHICLES ARE LASTING LONGER AND DO TO NEW VEHICLE COSTS MOTORISTS ARE KEEPING THEIR CARS LONGER. THE BASIC AMERICAN VEHICLES BRAKE LINES HAVE NOT CHANGED MUCH IN THE LAST 50 YEARS,OTHER THAN SOME CHEAP ATTEMPTS AT EXTERNAL COATINGS. WHY NOT MANDATE ALL MANUFACTURERS USE THE VASTLY BETTER COPPER NICKEL LINES. IT WOULD DEFINITELY SAVE LIVES AND INJURIES NOT TO MENTION COSTLY VEHICLE DAMAGE.
AIR BAGS Aug 6, 2019
SERVICE AIRBAG LIGHT IS ON.I JUST PURCHASED THE SUBURBAN.
SERVICE BRAKES Mar 24, 2019
WHILE SITTING AT THE MAILBOX CHECKING MAIL AND PRESSING ON THE BRAKES FIRMLY, THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR AND THE WARNING LIGHTS FLASHED RED REPEATEDLY SAYING TO CHECK THE BRAKE SYSTEM. THE BRAKE FLUID WAS LEAKING ALL OVER THE PLACE. FORTUNATELY THERE WAS ENOUGH BRAKING ABILITY LEFT TO PARK THE VEHICLE IN THE DRIVEWAY. ALSO, I AM THANKFUL THIS DID NOT HAPPEN ON THE HIGHWAY.
SERVICE BRAKES Dec 11, 2018
RE: "G.M. RESISTS RECALLING TRUCKS OVER BRAKE LINES", NY TIMES, JULY 7, 2014 IN SPITE OF MY 2003 CHEVY SUBURBAN PASSING NEW HAMPSHIRE'S MANDATORY SAFETY INSPECTION IN MAY OF 2018, IN AUGUST OF 2018 A BRAKE LINE BURST, RESULTING IN LOSS OF BRAKE FUNCTION. THE LINE BURST AT A POINT BELOW THE DRIVER'S DOOR AND JUST FORWARD OF THE ABS MODULATOR, WHERE THE LINES CROSS OVER THE TOP OF THE FRAME AND ARE EXPOSED TO WHEEL SPRAY. AT THE POINT OF FAILURE, THE LINES ARE OVERLAID AND OBSCURED BY A LARGE BUNDLE OF ELECTRIC WIRES. THE ATTACHED PHOTO SHOWS THE FAILURE POINT, WITH THE SHEATHED WIRE BUNDLE MOVED UP OUT OF THE WAY. THE MILEAGE AT THE TIME WAS APPROXIMATELY 167500. WITH REGARD TO THE NHTSA DETERMINATION NOT TO RECALL "ALMOST 1.8 MILLION FULL-SIZE PICKUP TRUCKS AND SPORT UTILITY VEHICLES FROM THE 1999 TO 2003 MODEL YEARS FOR CORROSION-RELATED BRAKE FAILURES", AS SUMMARIZED IN THE 7/7/14 NY TIMES ARTICLE, DOES NHTSA'S DECISION TO ABSOLVE GM OF RESPONSIBILITY ON THIS ISSUE ALSO ABSOLVE NHTSA AND/OR GM OF RESPONSIBILITY TO NOTIFY OWNERS THAT THEY ARE IN GRAVE DANGER IF THEY ARE STILL OPERATING THEIR VEHICLES WITH THE ORIGINAL BRAKE LINES? NHTSA SHOULD KNOW FROM THEIR OWN RECORDS THAT A LARGE NUMBER OF THESE VEHICLES ARE STILL ON THE ROAD. I KNOW BECAUSE I SEE THEM EVERY DAY. AS FOR GM'S EXCUSES: '"G.M. HAS RESISTED RECALLING THE PICKUPS AND SPORT UTILITY VEHICLES, TELLING REGULATORS THAT RUSTED BRAKE LINES ARE A ROUTINE MAINTENANCE ISSUE." OBRAKE LINES ARE NOT A MOVING PART. HOW ARE THEY "MAINTAINED"? I HAVE MORE TO SAY, BUT YOU ARE LIMITING ME. *TR
SERVICE BRAKES Mar 26, 2018
MY COMPLAINT IS THAT GM USED SUBSTANDARD MATERIALS IN OF ALL THINGS THE BRAKE LINES! I LOST ALL BRAKING ABILITY WHEN ONE OF MY BRAKE LINES BLEW DUE TO RUST. HOW DOES THIS HAPPEN? I SHOULD HAVE HAD AT LEAST PARTIAL BRAKING ABILITY DUE TO THE FRONT AND REAR LINES BEING SEPARATE. LUCKILY FOR ME THIS HAPPENED RIGHT BEFORE MY FAMILIES THANKSGIVING TRIP, OR ELSE WE WOULD HAVE BEEN DOING 70 ON THE INTERSTATE WHEN THIS HAPPENED! PLEASE DON'T LET GM GET AWAY WITH THIS!
Crash
SERVICE BRAKES Oct 8, 2017
BRAKE LINES RUSTED AND LEAKING. BRAKE LINE TO THE REAR BRAKES LEAKING ON DRIVERS SIDE ABOUT AS FAR BACK AS REAR DOOR LATCH, ABOUT HALF WAY BACK OF THE GAS TANK. BRAKE PEDAL WILL GO TO THE FLOOR WITH MINIMAL STOPPING ABILITY AND BRAKE FLUID LEAKS.
SERVICE BRAKES Jul 20, 2017
THIS TRUCK IS EQUIPPED WITH A SUPPLIMENTAL VACUUM PUMP ON THE BRAKE BOOSTER, WHEN IT FAILS BRAKING IS REDUCED BY 50%. THE PART HAS BEEN DISCONTINUED BY CHEVY WITH NO PLANS FOR A REPLACEMENT. I HAVE HAD THE VEHICLE IN 3 SHOPS COMPLAINING OF POOR BRAKES, AND FINALLY THERES A SOLUTION. WHAT AM I SUPPOSE TO DO, SCRAP OUT A $10,000 VEHICLE ? IM SURE THIS HIDDEN PROBLEM HAS CAUSED A MANY ACCIDENTS THAT COULD OF BEEN AVOIDED.
SERVICE BRAKES May 19, 2017
I HAVE A VERY HARD TIME STOPPING THE VEHICLE SUDDENLY. PEDAL WILL GO ALL THE WAY TO THE FLOOR. ABS NEVER ACTIVATES BECAUSE WHEELS WILL NOT EVEN ATTEMPT TO LOCK UP. (EXCEPT IN SNOW OR ICE) WHEN SITTING STILL PEDAL WILL PUSH ENTIRELY TO THE FLOOR. HAVE REPLACED ALL BRAKES AND ROTORS AND FRONT CALIPERS AND MASTER CYLINDER. SEEMS TO HAVE ALL THE SYMTOMS OF CAMPAIGN NUMBER 04V045000, BUT WHEN I ENTER MY VIN NUMBER, THAT RECALL DOES NOT COME UP. I REARENDED SOMEONE ABOUT A YEAR AGO ( NO DAMAGE) SINCE THEN I MAKE SURE TO LEAVE ABOUT 150 FEET BETWEEN ME AND THE CAR IN FRONT OF ME.
Crash
ELECTRICAL SYSTEM Jan 17, 2017
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. AT VARIOUS TIMES, THE IGNITION SWITCH FAILED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 225,000.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Dec 7, 2016
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THE INSTRUMENT CLUSTER INADVERTENTLY DISABLED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE THE FAILURE MILEAGE WAS 85,000. UPDATED 02/14/17*LJ CONSUMER STATED TECHOMETER, OIL PRESSURE GAUGE. GEAR INDICATOR LIGHTS OFFER LIGHTS STOPPED WORKING. UPDATED 7/16/18*JB
ELECTRICAL SYSTEM Oct 18, 2016
SATURDAY, I WAS DRIVING APPROXIMATELY 45 TO 50 MPH ON A SPLIT TWO LANE ROAD TO PICK UP MY GRANDCHILDREN AND ALL OF A SUDDEN MY INSTRUMENT PANEL STOPPED WORKING. ALL GAUGES WENT TO 0. THERE WAS NO DIGITAL READINGS EITHER. IT JUST WENT DEAD. PULLED OVER AND TURNED THE VEHICLE OFF AND BACK ON, NOTHING CHANGED. PLUGGED MY GARMIN GPS IN FOR MY SPEED GUIDE AND FILLED MY GAS TANK SO I KNEW THAT IT WAS FULL. CALLED MECHANIC TO BRING VEHICLE IN FOR HIM TO CHECK OUT ON TUESDAY. TUESDAY, (TODAY) ON MY WAY TO WORK, DRIVING ON 4 LANE INTERSTATE, 60 TO 70 MPH, ALL OF A SUDDEN, ALL OF THE GAUGES AND DIGITAL READINGS CAME ON AND BEGAN WORKING CORRECTLY. I STILL TOOK MY VEHICLE TO THE MECHANIC, HE STATED THAT HE WILL LOOK AT IT AND CALL ME LATER. I DEPEND ON MY CAR, JUST LIKE EVERYONE ELSE. I CAN NOT JUST GO OUT AND BUY A NEW ONE EVERY TIME SOMETHING GOES WRONG. I PRAY THAT THIS DOES NOT CAUSE AN ACCIDENT. I TRANSPORT MY GRANDCHILDREN AND WORRY ABOUT THEIR SAFETY. I AM A SAFETY DIRECTOR AND SAFETY IS VERY PASSIONATE TO ME. THERE MUST BE SOMETHING THAT CAN BE DONE ABOUT THIS ISSUE. I LOVE MY SUBURBAN AND PLAN ON PURCHASING ANOTHER ONE SOME DAY. IT HAS ALWAYS BEEN A VERY DEPENDABLE VEHICLE BUT THIS ISSUE HAS ME SPOOKED. *TR
SERVICE BRAKES Sep 1, 2016
WHILE SLOWING FROM 55MPH TO MAKE A TURN OFF OF STATE HIGHWAY, BRAKE SYSTEM FAILED AT APPROXIMATELY 35MPH DUE TO RUPTURED STEEL LINE. PEDAL WENT FULLY TO FLOOR, BRAKES RELEASED AND TURN OFF WAS MISSED. THANKFUL NOBODY WAS IN THE WAY! SHOCKED THAT THIS IS APPARENTLY A COMMON ISSUE WITH THIS VEHICLE AT JUST 13YRS AND 150K MILES!!
ENGINE Jul 17, 2016
VEHICLE SUDDENLY STARTED GOING INTO REDUCED POWER MODE AND PROVIDING AN ERROR CODE INDICATING A PROBLEM WITH THE THROTTLE CONTROL SENSOR. FROM THE HUNDREDS OF ONLINE POSTS (SOME BY GM MECHANICS) THIS IS AN ONGOING PROBLEM WITH MANY 2003-2008 TRUCKS AND SUVS MADE BY GM. WHEN I BEGAN TRYING TO REPAIR THIS PROBLEM MYSELF, I FOUND OUT FROM MY LOCAL CHEVY PARTS DEPARTMENT THAT "THEY CAN NOT KEEP THESE THROTTLE CONTROL ASSEMBLIES IN STOCK BECAUSE WE ARE REPLACING SO MANY OF THEM..." THERE SEEMS TO BE A KNOW PROBLEM THAT GM IS NOT ADEQUATELY BEING PROACTIVE ABOUT. THIS HAPPENS WHILE DRIVING HIGHWAY, LOCAL STREETS AND AT STARTUP. THIS BECOMES A SERIOUS SAFETY ISSUE WHEN THE VEHICLE GOES INTO REDUCED POWER MODE WHILE THE VEHICLE IS IN TRAFFIC.
ELECTRICAL SYSTEM Jul 17, 2016
VEHICLE SUDDENLY STARTED GOING INTO REDUCED POWER MODE AND PROVIDING AN ERROR CODE INDICATING A PROBLEM WITH THE THROTTLE CONTROL SENSOR. FROM THE HUNDREDS OF ONLINE POSTS (SOME BY GM MECHANICS) THIS IS AN ONGOING PROBLEM WITH MANY 2003-2008 TRUCKS AND SUVS MADE BY GM. WHEN I BEGAN TRYING TO REPAIR THIS PROBLEM MYSELF, I FOUND OUT FROM MY LOCAL CHEVY PARTS DEPARTMENT THAT "THEY CAN NOT KEEP THESE THROTTLE CONTROL ASSEMBLIES IN STOCK BECAUSE WE ARE REPLACING SO MANY OF THEM..." THERE SEEMS TO BE A KNOW PROBLEM THAT GM IS NOT ADEQUATELY BEING PROACTIVE ABOUT. THIS HAPPENS WHILE DRIVING HIGHWAY, LOCAL STREETS AND AT STARTUP. THIS BECOMES A SERIOUS SAFETY ISSUE WHEN THE VEHICLE GOES INTO REDUCED POWER MODE WHILE THE VEHICLE IS IN TRAFFIC.
SERVICE BRAKES Mar 7, 2016
WHILE DRIVING WITH MY TWO DAUGHTERS AND HUSBAND, WE ATTEMPTED TO COME TO A STOP AND BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR, TRUCK WOULD NOT STOP. LUCKILY WE WERE NOT GOING THAT FAST JUST 20 MPH. HUSBAND DIAGNOSED THE PROBLEM, NO BRAKE FLUID. DROVE VERY SLOWLY TO LOCAL AUTO STORE, FILLED UP BRAKE FLUID. NO CHANGE IN BRAKES. WAS ABLE TO DRIVE SLOWLY HOME WITH HAZARDS ON. TOOK TO LOCAL MECHANIC, UPON INSPECTION, BRAKES LINES COMPLETELY RUSTED OUT! ENTIRE BRAKE LINE TO BE REPLACED, OVER 2000.00 JOB!
SERVICE BRAKES Jan 4, 2016
WHILE APPLYING MY BRAKES ON HIGHWAY ROUT 87, NEAR ALBANY NY, THE PEDAL WENT TO THE FLOOR AND WE CRASHED INTO THE CAR IN FRONT OF US. AFTER BEING TOWED TO A AAA REPAIR FACILITY THEY TOLD US THAT THE BRAKES WERE FINE BUT THE STEEL BRAKE LINE HAD BLOWN OUT AND THE FLUID HAD LEAKED CAUSING LOSS OF STOPING POWER WITHOUT ANY WARNING... WE SPENT $890.00 PLUS A HOTEL ROOM FOR ONE NIGHT AS WE WAITED FOR THEM TO MAKE A REPAIR TO ONE BRAKE LINE. I RECENTLY FOUND OUT ALL THE BRAKE LINES ARE ROTTED OUT AND NEED TO BE REPLACED. THIS MAKES NO SENSE.....THERE IS A CLEAR SAFETY ISSUE HERE. PLEASE REOPEN THE CASE AND ADVISE A RECALL BEFORE A BIG SUV LIKE OURS HURTS SOMEONE IN A SMALL CAR BECAUSE THERE BRAKE LINES FAILED. THEY WON'T KNOW UNTIL ITS TO LATE!!!
Crash
ENGINE Aug 12, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC BUT WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.
SERVICE BRAKES Aug 11, 2015
WHILE ATTEMPTING TO STOP THE BRAKE PEDAL WENT TO THE FLOOR I HAD DRIVE TO THE SHOULDER OF THE ROAD TO KEEP FROM HITTING THE CAR AHEAD OF ME. THE RIGHT FRONT STEEL HYDRAULIC BRAKE LINE FAILED DUE TO RUST.
SERVICE BRAKES Aug 4, 2015
WHILE TOWING A BASS BOAT AND SLOWING TO TURN INTO A DRIVEWAY, THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR CAUSING ME TO DRIVE INTO AN OPEN FIELD WHILE ATTEMPTING TO PUMP BRAKES TO STOP. ONCE STOPPED I CHECKED TO FIND A LARGE LEAK IN A BRAKE LINE RUNNING ALONG DRIVERS SIDE REAR FRAME. FORTUNATELY I HAD JUST DRIVEN DOWN A STEEP CURVED HILL. ADDITIONALLY, A SECOND FAILURE OCCURRED ON 8/3/2015 WHEN DRIVING TOWARD AN INTERSECTION STOP SIGN. AGAIN THE PEDAL WENT TO THE FLOOR. CAUSING A NEAR MISS AS THE STOP SIGN WAS DRIVEN THROUGH WHEN I COULDN'T STOP. THIS TIME THE DRIVERS FRONT LINE RUPTURED. ON EXAM HALF THE LINES ARE CLEAR OF RUST AND HALF ARE ALL RUSTED OBVIOUSLY FROM DIFFERENT SUPPLIERS. THIS TIME ALL WILL BE REPLACED.
ELECTRICAL SYSTEM Jul 27, 2015
ALL GAUGES IN INSTRUMENT CLUSTER WENT LOW OR NO READING, INCLUDING SPEEDOMETER, FUEL, TACHOMETER, TEMP. THE REPAIR WAS DONE AT WILLIE'S AUTO REPAIR INC.AT 901 S. CLIFF AVE. IN SIOUX FALLS, SD. THE GM REMANUFACTURED INSTRUMENT CLUSTER PART WAS $453 AND LABOR WAS $126, WITH TAX THE TOTAL COST OF THE REPAIR WAS $613 WHICH GM SHOULD BE PAYING FOR !! I KNOW SEVERAL PEOPLE AT WORK THAT HAVE HAD TO HAVE THIS DONE TO THEIR GM TRUCKS AND TAHOES, SUBURBANS. THIS IS SO WIDESPREAD THERE SHOULD BE A CLASS ACTION SUIT !! YOU KNOW THE COMPONENT THEY REPLACE CAN'T BE MUCH ON A BOARD IN THESE "REMANUFACTURED CLUSTERS" GM NEEDS TO REPLACE THESE AT THEIR EXPENSE !!!
ELECTRICAL SYSTEM Jul 22, 2015
THE REAR LIFT TAILGATE AND WINDOW WILL NOT UNLOCK WHEN USING THE REMOTE KEY BUTTON, OR WHEN USING THE UNLOCK BUTTON ON THE DRIVERS DOOR ARM REST. THERE IS NO MANUAL KEY LOCK FOR THE REAR LIFT TAILGATE OR WINDOW, NOR ANY INSIDE BUTTON TO MANUALLY UNLOCK THE TAILGATE. WHEN SLEEPING IN THE REAR OF THE SUBURBAN YOU HAVE DO WAY TO EXIT THE CAR EXCEPT BY CLIMBING OVER SEATS AND EXITING USING THE FRONT DOORS. DRIVING THE CAR AND STOPPING TO TRY TO UNLOCK THE REAR LIFT GATE WILL EVENTUALLY ALLOW YOU TO UNLOCK THE TAILGATE, SOME TIMES AFTER MANY TRIES. ALSO IT SOME TIMES WILL UNLOCK WHEN ALTERNATING BETWEEN THE DRIVER DOOR UNLOCK BUTTON AND THE REMOTE UNLOCK BUTTON. THIS COULD BE A DANGEROUS PROBLEM . THIS FAILURE OF THE REAR TAILGATE IS A COMMON PROBLEM WITH SUBURBANS. THIS LINK PROVIDES MORE INFORMATION ON THIS PROBLEM: " HTTP://WWW.CHEFSEATTLE.COM/BLOG/SITE-NEWS/SUBURBAN-REAR-LIFTGATE-WONT-UNLOCK-HOW-TO-FIX/ "
SERVICE BRAKES Jul 20, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING 40 MPH, THE BRAKES WERE ENGAGED AND THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT WAS BARELY ABLE TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THERE WAS A BRAKE LINE FAILURE DUE TO CORROSION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 159,000.
UNKNOWN OR OTHER Jul 15, 2015
I NOTICED A SOUND LIKE THAT FROM AN OPEN WINDOW AND CHECK ALL DRIVER AND PASSENGER WINDOWS VERIFYING THAT THEY WERE CLOSED. UPON UTILIZATION OF THE REAR HATCH, IT WAS NOTED THAT ONE OF THE TWO (50%) LATCHES THAT HOLD THE REAR WINDOW/DOOR TO THE CAR HAD SEPARATED. I BROUGHT IT TO CHEVROLET DEALER AT THE TIME AND WAS TOLD THERE WAS NOTHING THEY COULD DO. THEY DID NOT CONSIDER THE DOORS AS REQUIRED OR THIS TO BE A SAFETY ISSUE. AT THE TIME, I FOUND 1000'S OF PEOPLE ONLINE COMPLAINING ABOUT THE SAME ISSUE. I'M SURE THAT THIS HAS INCREASED 10 FOLD SINCE THEN. I ONLY USE THIS CAR AS A 2ND CAR NOW AND DO NOT UTILIZE IT DAILY. I FEAR THAT THE 2ND REAR WINDOW/DOOR LATCH WILL ALSO FAIL AND CAUSE THE ENTIRE WINDOW/DOOR TO SEPARATE FROM THE VEHICLE THUS LANDING ON THE HIGHWAY BEHIND ME (HOPEFULLY) OR ON THE POOR FAMILY IN THE VEHICLE BEHIND ME (WORSE CASE). UNFORTUNATELY, I LIVE IN THE WASHINGTON DC AREA WHERE PEOPLE LIKE TO TAILGATE. TRAVELING ON HIGHWAYS WITH THE WIND RUSHING THROUGH THE WINDOW CAUSING ADDITIONAL STRESS ON THE LATCH MAKE THE LATER SCENARIO MORE DEADLY AND MORE OF A REALITY. GM/CHEVROLET SHOULD FIX WHAT SEEMS TO ME AS A MINOR REPAIR TO ENSURE THE SAFETY OF THE GENERAL PUBLIC WHY HASN'T THIS BEEN ADDRESSED IF SO MANY PEOPLE ARE HAVING ISSUES WITH THE LATCH?
STRUCTURE:BODY Jul 15, 2015
I NOTICED A SOUND LIKE THAT FROM AN OPEN WINDOW AND CHECK ALL DRIVER AND PASSENGER WINDOWS VERIFYING THAT THEY WERE CLOSED. UPON UTILIZATION OF THE REAR HATCH, IT WAS NOTED THAT ONE OF THE TWO (50%) LATCHES THAT HOLD THE REAR WINDOW/DOOR TO THE CAR HAD SEPARATED. I BROUGHT IT TO CHEVROLET DEALER AT THE TIME AND WAS TOLD THERE WAS NOTHING THEY COULD DO. THEY DID NOT CONSIDER THE DOORS AS REQUIRED OR THIS TO BE A SAFETY ISSUE. AT THE TIME, I FOUND 1000'S OF PEOPLE ONLINE COMPLAINING ABOUT THE SAME ISSUE. I'M SURE THAT THIS HAS INCREASED 10 FOLD SINCE THEN. I ONLY USE THIS CAR AS A 2ND CAR NOW AND DO NOT UTILIZE IT DAILY. I FEAR THAT THE 2ND REAR WINDOW/DOOR LATCH WILL ALSO FAIL AND CAUSE THE ENTIRE WINDOW/DOOR TO SEPARATE FROM THE VEHICLE THUS LANDING ON THE HIGHWAY BEHIND ME (HOPEFULLY) OR ON THE POOR FAMILY IN THE VEHICLE BEHIND ME (WORSE CASE). UNFORTUNATELY, I LIVE IN THE WASHINGTON DC AREA WHERE PEOPLE LIKE TO TAILGATE. TRAVELING ON HIGHWAYS WITH THE WIND RUSHING THROUGH THE WINDOW CAUSING ADDITIONAL STRESS ON THE LATCH MAKE THE LATER SCENARIO MORE DEADLY AND MORE OF A REALITY. GM/CHEVROLET SHOULD FIX WHAT SEEMS TO ME AS A MINOR REPAIR TO ENSURE THE SAFETY OF THE GENERAL PUBLIC WHY HASN'T THIS BEEN ADDRESSED IF SO MANY PEOPLE ARE HAVING ISSUES WITH THE LATCH?
SERVICE BRAKES Jun 25, 2015
MY BRAKES FAILED ON AN INTERSTATE HIGHWAY IN SW OHIO IN TRAFFIC. I AVOIDED AN ACCIDENT BY CHANGING LANES ABRUPTLY AND COASTING TO A STOP ON THE SIDE OF THE ROAD. THE REPAIR FACILITY INDICATED THAT IT WAS THE RESULT OF A RUSTED BRAKE LINE THAT FAILED. THE REPAIRS COST ME $1300 PLUS THE COST OF A RENTAL CAR WHILE THE CAR WAS REPAIRED. I UNDERSTOOD FROM THE FEEDBACK OF THE REPAIR FACILITY THAT GM IS AWARE OR THIS DEFECT BUT HAS NOT ELEVATED IT TO A "RECALL". IT IS CONSIDERED TO BE A "CAMPAIGN". I WAS NOT INFORMED BY ANYONE, INCLUDING A DEALERSHIP/ THE CAR IS LOW MILEAGE, BUT I DO LIVE IN THE NE WHERE THE CAR HAS BEEN EXPOSED TO CHEMICALS ON THE ROAD. I HAD THE CAR AT A DEALERSHIP NOT MORE THAN 2 WEEKS AGO FOR AN AIR CONDITIONING REPAIR. THIS ISSUE WAS NOT REPORTED TO ME AT THAT TIME.
ELECTRICAL SYSTEM Mar 10, 2015
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. WHILE DRIVING AT 50 MPH, THE GAUGES ON THE INSTRUMENT PANEL FAILED. A MONTH LATER, THE FAILURE RECURRED AND ALL THE METERS, GAUGES, AND WARNING LIGHTS ON THE INSTRUMENT CLUSTER PANEL FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
EXTERIOR LIGHTING Jan 8, 2015
I AM A TEACHER AND GOT A CALL IN MY CLASSROOM THAT MY SUBURBAN WAS ON FIRE PARKED IN THE PARKING LOT. THE FIRE DEPARTMENT WAS CALLED AND WHEN I GOT OUTSIDE, SURE ENOUGH THERE WAS SMOKE ALL IN THE SUBURBAN AND SMOKE COMING FROM THE ROOF OF THE VEHICLE (NOT THE HOOD). WHEN THE FIRE DEPARTMENT ARRIVED, THEY ENTERED THE VEHICLE, DISCONNECTED THE BATTERY, AND PROCEEDED TO TEAR OUT MY REAR HEADLINER TO EXTINGUISH THE ELECTRICAL FIRE THAT WAS OCCURRING. MY INSURANCE COMPANY HAD THE VEHICLE TOWED AND IT WAS DEEMED REPARABLE, WHICH I WAS NOT TOO HAPPY ABOUT SEEING AS WE DON'T REALLY KNOW THE CAUSE OF THE FIRE BEYOND ELECTRICAL. THE FIRE ORIGINATED NEAR THE REAR DOME LIGHT AND BURNED THE HEADLINER AND MELTED THE PAINT OFF THE ROOF THE VEHICLE. THE LOCATION OF THE FIRE WAS NOT A IN A PLACE WHERE ANY MECHANIC COULD CHECK TO HAVE PREVENTED THIS FROM OCCURRING AND I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE MOVING FORWARD. I AM NOT IN A FINANCIAL POSITION TO AFFORD A NEW SUBURBAN AND DO LOVE MINE, BUT AM NOW JUST CONCERNED. I AM THANKFUL NO ONE WAS IN THE VEHICLE AND THAT NO ONE WAS HURT.. BUT HAD A PARENT DROPPING A KID OFF TO SCHOOL NOT NOTICED THE SMOKE COMING OFF THE ROOF OF MY CAR IN THE PARKING LOT, THINGS COULD HAVE BEEN MUCH WORSE. I HAD ALSO JUST FILLED MY TANK UP THE DAY BEFORE SO THE CAR WAS SITTING WITH 30 GALLONS OF GASOLINE IN IT. I AM ALSO THANKFUL THAT I WAS NOT TRYING TO SCRAMBLE TO GET MY 4 KIDS OUT OF THE CAR (AND YES WE DO USE THE 3RD ROW SEAT DAILY). I THINK THIS INCIDENT NEEDS TO BE LOOKED AT TO PREVENT ANY OTHER OWNER OF A 2003 SUBURBAN FROM HAVING A SIMILAR EXPERIENCE. THERE WERE NO RECALLS ON MY VEHICLE THAT WOULD HAVE LEAD TO THIS ISSUE. *TR
Fire
ELECTRICAL SYSTEM Jan 8, 2015
I AM A TEACHER AND GOT A CALL IN MY CLASSROOM THAT MY SUBURBAN WAS ON FIRE PARKED IN THE PARKING LOT. THE FIRE DEPARTMENT WAS CALLED AND WHEN I GOT OUTSIDE, SURE ENOUGH THERE WAS SMOKE ALL IN THE SUBURBAN AND SMOKE COMING FROM THE ROOF OF THE VEHICLE (NOT THE HOOD). WHEN THE FIRE DEPARTMENT ARRIVED, THEY ENTERED THE VEHICLE, DISCONNECTED THE BATTERY, AND PROCEEDED TO TEAR OUT MY REAR HEADLINER TO EXTINGUISH THE ELECTRICAL FIRE THAT WAS OCCURRING. MY INSURANCE COMPANY HAD THE VEHICLE TOWED AND IT WAS DEEMED REPARABLE, WHICH I WAS NOT TOO HAPPY ABOUT SEEING AS WE DON'T REALLY KNOW THE CAUSE OF THE FIRE BEYOND ELECTRICAL. THE FIRE ORIGINATED NEAR THE REAR DOME LIGHT AND BURNED THE HEADLINER AND MELTED THE PAINT OFF THE ROOF THE VEHICLE. THE LOCATION OF THE FIRE WAS NOT A IN A PLACE WHERE ANY MECHANIC COULD CHECK TO HAVE PREVENTED THIS FROM OCCURRING AND I AM CONCERNED ABOUT THE SAFETY OF THE VEHICLE MOVING FORWARD. I AM NOT IN A FINANCIAL POSITION TO AFFORD A NEW SUBURBAN AND DO LOVE MINE, BUT AM NOW JUST CONCERNED. I AM THANKFUL NO ONE WAS IN THE VEHICLE AND THAT NO ONE WAS HURT.. BUT HAD A PARENT DROPPING A KID OFF TO SCHOOL NOT NOTICED THE SMOKE COMING OFF THE ROOF OF MY CAR IN THE PARKING LOT, THINGS COULD HAVE BEEN MUCH WORSE. I HAD ALSO JUST FILLED MY TANK UP THE DAY BEFORE SO THE CAR WAS SITTING WITH 30 GALLONS OF GASOLINE IN IT. I AM ALSO THANKFUL THAT I WAS NOT TRYING TO SCRAMBLE TO GET MY 4 KIDS OUT OF THE CAR (AND YES WE DO USE THE 3RD ROW SEAT DAILY). I THINK THIS INCIDENT NEEDS TO BE LOOKED AT TO PREVENT ANY OTHER OWNER OF A 2003 SUBURBAN FROM HAVING A SIMILAR EXPERIENCE. THERE WERE NO RECALLS ON MY VEHICLE THAT WOULD HAVE LEAD TO THIS ISSUE. *TR
Fire
SERVICE BRAKES Jan 8, 2015
I HAD JUST COME OFF THE HIGHWAY AND WAS ON THE EXIT RAMP. WENT TO PRESS MY BRAKES AT THE STOP LIGHT AND MY FOOT WENT TO THE FLOOR. THANKFULLY THE OFF RAMP WAS AN SLIGHT UPHILL SO THAT HELPED ME SLOW AND THERE WAS NO TRAFFIC COMING ACROSS. I WENT THROUGH THE STOP LIGHT AND WAS ABLE TO STOP AFTER THE TURN BY PRESSING THE BRAKE ALL THE WAY TO THE FLOOR. I HAD THE CAR TOWED TO OUR MECHANIC WHO DETERMINED THAT 2 OF THE BRAKE LINES HAD RUSTED THROUGH. THE OTHER LINES WERE SHOWING SIGNS OF RUST SO THEY WERE ALL REPLACED. I WAS THANKFUL THAT MY 4 KIDS AND HUSBAND WERE NOT IN THE CAR AND THAT THERE WAS NO CROSS TRAFFIC OR THIS COULD HAVE HAD A MUCH WORSE ENDING. AFTER SEEING HOW MANY COMPLAINTS THERE ARE ABOUT THE BRAKE LINES ON THE 2003 SUBURBAN, I WOULD HOPE THAT A RECALL WOULD BE ISSUED FOR SAFETY SAKE! *TR
SERVICE BRAKES Dec 10, 2014
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE HAVING ROUTINE MAINTENANCE PERFORMED, THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT THE BRAKE LINES WERE CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR A SECOND OPINION. THE TECHNICIAN STATED THAT THE BRAKE LINES WERE WORKING UP TO STANDARDS. THE VEHICLE HAD NOT BEEN REPAIRED. THE VEHICLE FAILURE MILEAGE WAS 142,000.
SERVICE BRAKES Dec 5, 2014
CATASTROPHIC BRAKE FAILURE; BRAKE PEDAL WENT TO THE FLOOR WITH VERY LITTLE STOPPING POWER LEFT TO THE VEHICLE. MECHANIC HAS ADVISED THAT ALL OF THE BRAKE LINES REQUIRE REPLACEMENT. *TR
ELECTRICAL SYSTEM Dec 2, 2014
TL* THE CONTACT OWNS A 2003 CHEVROLET SUBURBAN. THE CONTACT STATED THAT THE INTERIOR LIGHTING, ONSTAR DEVICE POWER IN THE REARVIEW MIRROR, FAN MOTOR, AND DOOR LOCKS LOST POWER INTERMITTENTLY. THE FAILURES RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN ELECTRICAL SHORT IN THE DASHBOARD NEEDED TO BE REPAIRED. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
ENGINE Nov 24, 2014
I HAVE BEEN EXPERIENCING COMPLETE ENGINE FAILURE WHILE DRIVING AT HIGHWAY SPEEDS WITHOUT ANY WARNING. I NOTICE A LOSS OF POWER AND NOTICE THE ENGINE LIGHT IS ON AND THE VEHICLE IS DIFFICULT TO STEER. AFTER COASTING TO THE LEFT SIDE OF THE ROAD, THE VEHICLE IGNITION IS TURNED OFF AND AFTER SEVERAL ATTEMPTS, THE CAR STARTS AGAIN AND I CAN DRIVE TO MY DESTINATION. FUEL PUMP AND FUEL LINES WERE REPLACED LESS THAN 2 YEARS AGO WHEN A SIMILAR PROBLEM WAS EXPERIENCED. *TR
SERVICE BRAKES Nov 5, 2014
DRIVING IN MY SUBDIVISION I APPLIED THE BRAKE WITH VERY LIMITED/SLOW STOPPING POWER STOPPING. WITH GREAT LUCK IT WASN'T AN EMERGENCY, IT COULD HAVE BEEN SO TERRIBLE IF A KID CAME IN FRONT LAST MINUTE BECAUSE I WOULD NOT HAVE BEEN ABLE TO STOP AND THERE WOULD HAVE BEEN A VERY SERIOUS INCIDENT. DRIVING VERY SLOWLY HOME AND IN THE DRIVEWAY I HAD ANOTHER PERSON APPLY THE BRAKES AND WHEN THEY DID BRAKE FLUID CAME DUMPING OUT OF THE BRAKE LINES UNDER THE DRIVERS SEAT. CLOSER INSPECTION REVEALED TERRIBLY RUSTED OUT BRAKE LINES. ONE OF THE LINES HAD SPLIT, ALL THE OTHERS COULD GO ANY DAY NOW. READING ONLINE THIS IS NOT A NEW ISSUE. THIS SHOULD BE A RECALL, ONE DAY THESE LINES ARE GOING TO BREAK AT THE WRONG TIME AND SOMEONE OR SOME PEOPLE MAY LOSE THEIR LIFE. DO THE RIGHT THING GM. *TR
SERVICE BRAKES Oct 26, 2014
BRAKE LINES RUSTED AND FAILED ESPECIALLY WHERE THEY ATTACH TO THE ABS MECHANISM UNDER THE DRIVER'S SIDE DOOR. *TR
SERVICE BRAKES Oct 4, 2014
PULLING OUT OF DRIVEWAY PEDAL WENT TO FLOOR. GOT OUT OF TRUCK AND NOTICED BRAKELINE BROKEN UNDER DRIVERSIDE DOOR.. ALL LINES LOOK HORRIBLE. *TR
VEHICLE SPEED CONTROL Oct 1, 2014
VEHICLE WAS COMING TO A STOP FROM A SPEED OF APPROXIMATELY 30MPH AND BRAKES FAILED SUDDENLY TO BRING VEHICLE TO A STOP A NORMAL RATE. DRIVER NEEDED TO SWERVE OFF ROAD TO AVOID COLLISION. VEHICLE CRASHED INTO SIDE CURVE. NOT WARNING SIGN OR LIGHT WAS LIT BEFORE INCIDENT. CLEAR YELLOWISH FLUID DRAINED FROM UNDERNEATH VEHICLE NEAR DRIVER'S DOOR. *TR
Crash
SERVICE BRAKES Oct 1, 2014
VEHICLE WAS COMING TO A STOP FROM A SPEED OF APPROXIMATELY 30MPH AND BRAKES FAILED SUDDENLY TO BRING VEHICLE TO A STOP A NORMAL RATE. DRIVER NEEDED TO SWERVE OFF ROAD TO AVOID COLLISION. VEHICLE CRASHED INTO SIDE CURVE. NOT WARNING SIGN OR LIGHT WAS LIT BEFORE INCIDENT. CLEAR YELLOWISH FLUID DRAINED FROM UNDERNEATH VEHICLE NEAR DRIVER'S DOOR. *TR
Crash
SERVICE BRAKES Sep 29, 2014
LOSS OF BRAKING POWER AND STOPPING ABILITY. A CERTIFIED MECHANIC TOLD ME THAT THIS YEAR VEHICLE HAD THE INCORRECT BRAKING SYSTEM INSTALLED AT MANUFACTURE. IT IS A 5780 POUND VEHICLE (3/4 TON) WITH 1/2 TON BRAKING SYSTEM FACTORY INSTALLED. ON WAY HOME FROM NY STATE TO FLORIDA I HAD LESS AND LESS STOPPING POWER. BRAKE FLUID UP TO FULL LEVEL. EXCESSIVE HEAT FROM FRONT WHEELS. I DROVE AT SLOWER SPEEDS IN ORDER TO KEEP A SAFE DISTANCE IN FRONT OF ME IN CASE I NEEDED TO STOP QUICKLY, WHICH I FELT THE VEHICLE COULD NOT STOP IN TIME TO AVOID AN ACCIDENT. I HAVE CONTACTED GM TO REPORT AND ASK WHAT CAN BE DONE. IN THE INTERIM I HAVE HAD NEW ROTORS AND BRAKE PADS INSTALLED AS A STOP GAP MEASURE. I HAVE BEEN TOLD IT IS NOT A PERMANENT FIX AS THE WEIGHT OF THE VEHICLE REQUIRES THE 3/4 TON BRAKING SYSTEM RATHER THAN THE 1/2 TON SYSTEM THAT IS ON THE VEHICLE. THERE WILL BE EXCESSIVE PAD AND ROTOR WEAR AS A CONSEQUENCE. *TR
SERVICE BRAKES Sep 21, 2014
THE BRAKES ON MY 2003 SUBURBAN FAILED SUDDENLY WITH NO WARNING AS I WAS TAKING THE EXIT RAMP OFF THE INTERSTATE NEAR MY HOUSE. I BRAKE SHARPLY WHEN A VEHICLE CUT IN FRONT OF ME FROM THE RIGHT TRAVEL LANE INTO THE EXIT LANE, AND THE BRAKE PEDAL SUDDENLY WENT ALL THE WAY TO THE FLOOR. AT THE MOMENT THAT HAPPENED, THE INSTRUMENT PANEL CHIMED CONTINUOUSLY AND DISPLAYED "SERVICE BRAKE SYSTEM". THE TRUCK SEEMED TO HAVE NO BRAKING POWER WHATSOEVER, AND I HAD TO SLOW THE TRUCK USING THE EMERGENCY BRAKE. I HAD JUST DRIVEN AROUND 55 MILES IN HEAVY TRAFFIC ON I-95 AND THE BELTWAY, WITH TRAFFIC OFTEN SLOWING, SPEEDING UP, THEN SLOWING AGAIN, THEN SPEEDING UP AGAIN. IF THIS BRAKE FAILURE HAD OCCURRED THEN, INSTEAD OF ON THE SLIGHTLY UPHILL EXIT RAMP OFF I-66 1/2 MILE FROM MY HOUSE, IT LIKELY WOULD HAVE RESULTED IN A SERIOUS CRASH. AFTER I GOT THE TRUCK HOME, I SAW FLUID LEAKING FROM THE BRAKE LINE RUNNING UNDER THE DRIVER'S SIDE DOOR. A FEW DAYS LATER, I SPOKE WITH A SERVICE REP AT THE DEALER, WHO GAVE ME A VERBAL ESTIMATE THAT REPLACING JUST THAT ONE BRAKE LINE WOULD COST AROUND $500, AND TO REPLACE ALL OF THEM (WHICH HE RECOMMENDED) WOULD COST AROUND $2000. I HAD THE TRUCK TOWED IN A WEEK OR SO LATER AND HAD ALL OF THE LINES REPLACED. *TR