2012 CHEVROLET SUBURBAN

4 recalls, 139 complaints - 2,298 TSBs

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, Californi... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notifica... Read more

284,645 vehicles affected

Manufacturer: General Motors, LLC

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Defect Description

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, ... Read more

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

Remedy

GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notifica... Read more

1,778,128 vehicles affected

Manufacturer: General Motors, LLC

ELECTRICAL SYSTEM:IGNITION

Defect Description

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, m... Read more

Consequence

If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

Remedy

GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for th... Read more

84,192 vehicles affected

Manufacturer: General Motors LLC

STEERING:GEAR BOX:SHAFT PITMAN

Defect Description

GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EXPRESS AND SUBURBAN VEHICLES, AND GMC SAVANA AND YUKON XL HEAVY DUTY VEHICLES. THE STEERING GEAR PITMAN SHAFT MAY NOT HAVE BEEN ADEQUATELY HARDENED AND COULD FRACTURE.

Consequence

IF THIS CONDITION OCCURS, A LOSS OF STEERING COULD RESULT, INCREASING THE RISK OF A CRASH.

Remedy

GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE STEERING GEAR AND, IF NECESSARY, REPLACE THE STEERING GEAR PITMAN SHAFT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON APRIL 4, 2012.

6,159 vehicles affected

Manufacturer: GENERAL MOTORS LLC

Complaint Statistics

139 total complaints 2 crashes 5 fires 1 injuries

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	38
AIR BAGS	24
STRUCTURE:BODY	21
ENGINE	12
ELECTRICAL SYSTEM	11
STEERING	4
POWER TRAIN	4
TIRES	3
WHEELS	3
SERVICE BRAKES	3

Incident date: Jul 28, 2024

on June 20th, 2024, my vehicle started making a vibration and roaring sound at 3k miles at speeds as low as 35 MPH and gets louder the faster you go. the steering wheel also has a vibration. The noise and vibration get worse when you turn the wheel the left but when returned back to center it stops ... Read more

Incident date: May 1, 2023

I have a 2014 Chevy Impala LTZ, owned it for 9 years. Just started with issues within the last 6months and it just seems to be getting worst everyday. While making a left turn, not even driving 5mph my power steering fails and the drivers side tires seem to lock up as if the car would be hydro plani... Read more

Incident date: Aug 19, 2022

My dash on my 2012 Suburban cracked within 4 years of its manufactured date and it just keeps getting worse. If there were an accident it is so dry and cracked it will through hard plastic into the driver and passengers. I know of many other same and similar year models that have the same issue. No... Read more

Incident date: Jul 1, 2020

Dashboard is cracking. I understand the class action was dismissed. But this is so unfair that the customers have to pay to fix for problem caused by material problem.

Incident date: Jun 3, 2021

Takata recall. The contact owns a 2012 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 21V051000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recal... Read more

Incident date: Feb 21, 2021

I WAS SENT A SAFETY RECALL FORM & STILL HAVEN'T BEEN NOTIFIED THAT PARTS ARE AVAILABLE. I AM WORRIED BECAUSE WE USE OUR FAMILY CAR A LOT. THANK YOU!

Incident date: Jan 5, 2021

CRACKED DASHBOARD IN SEVERAL AREAS

Incident date: Jan 5, 2021

CRACKED DASHBOARD IN SEVERAL AREAS

Incident date: Jun 12, 2017

SEVERELY CRACKED DASH

Incident date: Mar 9, 2021

WE RECEIVED AN IMPORTANT SAFETY RECALL TO REPLACE THE AIRBAG INFLATOR (NHTSA RECALL NUMBER 21V051). AFTER TAKING OUR VEHICLE TO THE DEALER, WE WERE TOLD THAT IF WE WANT THE RECALL THEN WE HAVE TO PAY TO REPLACE OUR DASHBOARD (OVER $1,000). THE DASHBOARD HAS A CRACK WHICH IS A COMMON AND WELL-KNOWN... Read more

Incident date: Mar 9, 2021

Incident date: Jul 30, 2020

TRANSMISSION FAILURE< 150,000 MILES!! WELL MAINTAINED. LEFT US STRANDED ON OFF RAMP I-78.!!! CRACKED DASH ELECTRICAL PROBLEM. CHECK ENGINE LIGHT.

Incident date: Jul 30, 2020

TRANSMISSION FAILURE< 150,000 MILES!! WELL MAINTAINED. LEFT US STRANDED ON OFF RAMP I-78.!!! CRACKED DASH ELECTRICAL PROBLEM. CHECK ENGINE LIGHT.

Incident date: Jul 30, 2020

TRANSMISSION FAILURE< 150,000 MILES!! WELL MAINTAINED. LEFT US STRANDED ON OFF RAMP I-78.!!! CRACKED DASH ELECTRICAL PROBLEM. CHECK ENGINE LIGHT.

Incident date: Jan 1, 2017

THE AIRBAG ERROR INDICATOR ON THE DASH ACTIVATES FREQUENTLY, ESPECIALLY AFTER DRIVING SEVERAL HUNDRED MILES IN ONE DAY. WHEN THE ERROR MESSAGE IS ACTIVATED, THE BACKUP CAMERA IMAGE IS PIXILATED. IT DOES NOT DO IT WHEN THE VEHICLE IS IN PARK. CHEVROLET SERVICE TECHNICIANS HAVE BEEN UNABLE TO RECOVER ... Read more

Incident date: Nov 6, 2020

THERE ARE 2 LARGE CRACKS ON THE DASHBOARD ONE RUNNING LONGITUDINALLY ON AXIS OF STEERING COLUMN AND ANOTHER SPREADING FORWARD TOWARD DRIVER SIDE ON FORWARD DRIVER CORNER OF PASSENGER AIRBAG CUTOUT RADIUSED CORNER. I WAS WARNED AFTER I PURCHASED VEHICLE THAT IT WAS A SAFETY HAZARD IN EVENT OF AIRBAG ... Read more

Incident date: Jul 13, 2016

DASHBOARD HAS SLOWLY STARTED CRACKING. CAR IS GARAGE KEPT AND NOT DRIVEN IN EXTREME CONDITIONS TO WARRANT SUCH DISTRESS ON THE DASHBOARD

Incident date: Dec 15, 2019

DASHBOARD STARTED CRACKING

Incident date: Dec 15, 2019

DASHBOARD STARTED CRACKING

Incident date: May 24, 2020

THE DASH IS CRACKED ON THE BOTH WINDSHIELD-EDGE CORNERS OF THE PASSENGER-SIDE AIRBAG COVER AND BROKEN OVER THE DRIVER-SIDE INSTRUMENT CLUSTER. THE DRIVER-SIDE BREAKAGE HAS SPREAD FROM THE WINDSHIELD INSIDE EDGE TO UP AND OVER THE INSTRUMENT CLUSTER. IT HAS BEEN GLUED AND PATCHED BUT HAS CONTINUED TO... Read more

Incident date: May 26, 2020

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE STANDING OUTSIDE OF THE VEHICLE, THE SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING, WHILE THE VEHICLE WAS IDLE. THE CONTACT MANUALLY DEFLATED THE AIRBAGS AND THE VEHICLE WAS DRIVEN TO MCELVEEN BUICK GMC (117... Read more

Incident date: May 26, 2020

Incident date: May 13, 2019

CRACKING DASHBOARD NEEDS REPLACEMENT, I HAVE REPLACED OUR CRACKING DASHBOARD AND WOULD LIKE TO RECEIVE SOME TYPE OF COMPENSATION FOR MY EXPENSE. THIS IS AN ISSUE THAT IS ONGOING WITH ALL OF THESE TYPES OF VEHICLES.

Incident date: Sep 18, 2019

OVER THE LAST 6 MONTHS MY DASHBOARD HAS DEVELOPED NUMEROUS CRACKS IN THE DASHBOARD. THERE ARE 2 CRACKS AT THE PASSENGER AIR BAG COVER ON THE TOP CORNERS AND A LONG CRACK ON THE DRIVERS SIDE DASH ABOVE THE GAUGE CLUSTER GOING TOWARDS THE WINDSHIELD. I HAVE NO SPECIFIC DATE WHEN THIS HAS HAPPENED. I A... Read more

Incident date: Sep 18, 2019

Incident date: Jan 1, 2019

3 LARGE CRACKS ON DASH. GOING FROM WINDSHIELD TO DASH. IF I EVER NEED TO HAVE WORK DONE UNDER DASH, DASH WILL FALL APART. 3 CRACKS APPEARED FOR NO KNOW REASON.

Incident date: Jan 30, 2020

SEVERAL CRACKES HAVE APPEARED IN THE TOP SECTION OF DASHBOARD

Incident date: Dec 25, 2019

CRACKED DASHBOARD.

Incident date: Dec 25, 2019

CRACKED DASHBOARD.

Incident date: Jan 18, 2018

DASHBOARD HAS CRACK ABOVE GAUGE CLUSTER ON DRIVER SIDE AND ALSO CRACKED ON PASSENGER SIDE AT CORNER OF AIRBAG AREA. WITH DASHBOARD CRACK NEAR AIRBAG I BELIEVE IT COULD SEND SHARDS OF SHARP PLASTIC AT PASSENGER IF AIRBAG WERE TO GO OFF.

Incident date: Jan 27, 2019

2012 LTZ 4WD SUBURBAN, NOTICED A FAINT HOT SMELL, THOUGHT IT WAS THE ENGINE, TOOK IT IN FOR AN OIL CHANGE ON NEW YEARS EVE 2018 ( WE HAD LOST AN ENGINE IN PREVIOUS SUBURBAN NOT TAKING CHANCE) TOLD BY MECHANIC ALLOY WHEELS ARE HOT, TOOK TO GM DEALER, FRONT WHEEL HUB NEEDED REPLACED, TOOK TO LOCAL GAR... Read more

Fire

Incident date: Jan 27, 2019

Fire

Incident date: Jul 5, 2015

THE DASH OF MY VEHICLE CRACKED WHEN IT WAS ONLY 3 YEARS OLD AND NOW THE CRACK IS EVEN LARGER.

Incident date: Aug 9, 2019

WENT TO BUY A NEW SUBURBAN, FOUND A GOOD USED ONE WITHOUT THE CRACKED DASH. WELL WITHIN 2 MONTHS WE NOW HAVE A CRACK IN OUR DASH. WERE TOLD THIS IS A COMMON PROBLEM AND WAS TOLD $1500 TO FIX THIS ISSUE. I FIND IT UNACCEPTABLE THAT CHEVY WOULD NOT TAKE CARE OF SUCH A MAJOR ISSUE WITH THEIR VEHICLES. ... Read more

Incident date: Aug 9, 2019

Incident date: Jul 26, 2019

TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING WITHIN 2-5 MPH AND ATTEMPTING TO PARK WITH THE STEERING WHEEL TURNED TO RIGHT, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO ANOTHER VEHICLE THAT WAS PARKED. THERE WERE NO INJURIES SUSTAINED. A POLICE... Read more

Crash

Incident date: Jul 3, 2017

DASH BOARD CRACKING NEXT TO AIRBAG AND ABOVE INSTRUMENT PANEL. CRACKING BEGIN END OF 2017 AND HAS GOTTEN PROGRESSIVELY WORSE. I UPLOADED 2 IMAGES.

Incident date: Jun 14, 2019

"SERVICE AIR BAG" WARNING ON DASH WHILE DRIVING ON HIGHWAY. WARNING HAS STAY ACTIVE SINCE THAT TIME. NO CODES FOR EXPLANATION FOUND.

Incident date: Mar 9, 2019

WHILE DRIVING ON THE HIGHWAY I HEAR A POP AND NOTICE A PIECE MISSING OUT OF MY DASH ABOVE THE AIRBAG AND THEN BEGIN TO NOTICE THE CRACK IN THE DASHBOARD RUN ACROSS THE DASH TO THE DRIVERS SIDE. I HAVE NOTICED OTHER COMPLAINTS ABOUT GM DASHBOARD AND BELIEVE THIS IS A SAFETY HAZARD DUE TO THE CRACK BE... Read more

Incident date: Oct 9, 2018

ABOUT 6 MONTHS AGO, I NOTICED A CRACK IN THE DASHBOARD AT THE TOP LEFT CORNER OF THE PASSENGER AIRBAG. A FEW DAYS LATER, A SMALL CRACK APPEARED ON THE DRIVER'S SIDE OVER THE INSTRUMENT CLUSTER. WITHIN JUST A FEW DAYS, THAT SMALL CRACK GREW APPROXIMATELY 6 INCHES AND IS NOW ON THE HUMP OVER THE CLUST... Read more

Incident date: Oct 9, 2018

Incident date: Mar 1, 2019

WHEN MY CHEVROLET SUBURBAN 2012 IS LOCKED USING THE KEY FOB OR REMOTE START, A PERSON INSIDE THE CAR CANNOT UNLOCK THE DOORS OR TAILGATE FROM THE INSIDE (VIA THE DOOR UNLOCK BUTTONS NEAR THE DOOR HANDLES OR THE TAILGATE BUTTON) TO GET OUT OF THE CAR. EXAMPLE, PARENT ACCIDENTALLY LEAVES CHILD IN CAR... Read more

Incident date: Dec 15, 2018

CRACKING DASHBOARD POSES A SAFETY THREAT TO PEOPLE INSIDE THE VEHICLE AS WELL THE DRIVER IN LACK OF DEPLOYMENT OF THE FRONT AIRBAGS. HAS HAPPENED ON MULTIPLE VEHICLES OF THIS YEAR.

Incident date: Feb 1, 2017

FRONT DASHBOARD IS CRACKING AROUND INSTRUMENTAL PANEL AND AROUND DRIVERS SIDE AIRBAGS.

Incident date: Nov 27, 2018

TAKATA RECALL- ENGINE IS BEING REPLACED

Incident date: Nov 27, 2018

TAKATA RECALL- ENGINE IS BEING REPLACED

Incident date: Nov 6, 2018

WHEN DRIVING THE VEHICLE, THIS MOSTLY OCCURS ON SURFACE STREETS, THE STABILITRAK LIGHTS WILL COME ON AND THEN SHUT OFF. THE PROBLEM HAS PROGRESSED AND THE LIGHTS WILL NOW COME ON AND THEN BLACK OUT THE DASHBOARD. THE CAR HAS EVEN COMPLETELY LOST POWER WHILE DRIVING AND THEN COME BACK ON. THIS IS... Read more

Incident date: Nov 6, 2018

Incident date: Jun 21, 2017

WHEN TRYING TO START PUT SUV THE KEY GWYS STUCK AND WON'T TURN AFTER THIS STARTED HAPPENING OUR STABILITY CONTROL SENSOR STARTED GOING OFF. IT USED TO TURN OFF ONE U SHUT OFF THE SUB BUT NOT IT'S ALWAYS ON. AND THE KEY WON'T TURN UNLESS U WIGGLE IT.

Showing 50 of 139 complaints.

Technical Service Bulletins, 2012 CHEVROLET SUBURBAN

2,298 manufacturer communications from 1329 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	326
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	218
110000 ELECTRICAL SYSTEM	195
060000 ENGINE AND ENGINE COOLING	134
060000 ENGINE (PWS)	102
356000 EQUIPMENT ADAPTIVE/MOBILITY	98
353000 EQUIPMENT:ELECTRICAL	81
100000 POWER TRAIN	74

200000 WHEELS

This service bulletin provides information for dealers/technicians on Tire Radial Force Variation (RFV).

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

200000 WHEELS

This bulletin updates the position of General Motors on refinishing aluminum wheels. GM has determined that wheel refinishing under warranty will no longer be performed.

140000 AIR BAGS

This service bulletin provides information on Takata Air Bag Courtesy Transportation Reimbursement Program - Applicable to GM Recalls listed in bulletin.

110000 ELECTRICAL SYSTEM

This bulletin provides information for electrical ground repairs using new General Motors replacement fasteners with conductive finish.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

118000 ELECTRICAL SYSTEM:SOFTWARE

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

060000 ENGINE AND ENGINE COOLING

This technical bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels shou

350000 EQUIPMENT

This warranty administration bulletin provides policy information for GM courtesy transportation and roadside assistance programs.

350000 EQUIPMENT

This Warranty Administration bulletin provides information on Dealer Empowerment for Goodwill, Customer Enthusiasm and Policy (U.S. Only).

030000 BRAKES (PWS)

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

070000 FUEL SYSTEM, GASOLINE

This Preliminary information communicates that when removing the fuel line jumper hose care should be taken to be sure the line is reinstalled correctly to avoid a no/low fuel pressure situation.

980000 UNKNOWN OR OTHER

This warranty administration bulletin provides information regarding the field action courtesy transportation policy.

140000 AIR BAGS

This service bulletin provides information on Takata Air Bag Completion Rate Improvement Program - Applicable to GM Recalls 14491, 14735,15040, 15041, 15043,15044, 15045, 15046, 15406,15438, 15442, 15815, 15816,15817, 15818, 15826, 17009, 1

060000 ENGINE AND ENGINE COOLING

This service bulletin provides service information to technicians on guidelines to replace Oil Cooler, Oil Cooler Lines and Oil Tank if the engine was replaced where large amounts of debris has flowed throughout the oiling system.

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

This Preliminary Information communication provides information to the technician about vehicles that have an unwanted Stability Activation and/or a Service Stability message on the Driver Information Center. Technician may find a Diagnosti

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

This service bulletin provides information on the cold start control system in DI engines to reduce cold start emissions and improve fuel economy.

190000 TIRES

This Preliminary Information communication provides information to the technician that some owners of Heavy Duty Trucks and Utilities may ask if they can lower their tire pressures. Tire pressures being set to the "Tire and Loading Label" w

100000 POWER TRAIN

This Warranty Admin service bulletin provides guidelines for Dealers Not Required and for Dealers Required to Contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.

160000 STRUCTURE

This preliminary informational bulletin provides frame coating repair information to correct a customer concern of wax coating on frame peeling, metal shows corrosion/rusting (U.S. and Canada Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This bulletin provides information for use on a Product Assistance Claim (PAC), which is formerly known as a Product Allegation Resolution (PAR) claim.

100000 POWER TRAIN

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

060000 ENGINE AND ENGINE COOLING

This PI bulletin advises the technician on the proper way to install the pistons in an engine.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Technician will need to use Pico Oscilloscope Di

120000 EXTERIOR LIGHTING

This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

110000 ELECTRICAL SYSTEM

This preliminary information (PI) provides information om Service Programming System (SPS) Error Codes (E4398, E4399, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491 or E6961).

350000 EQUIPMENT

This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. The J-35616-64B is the latest test probe released for checking

110220 ELECTRICAL SYSTEM:HAND HEATER:WIRING HARNESS

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

980000 UNKNOWN OR OTHER

This Preliminary information communicates a GM part number for reflective high temperature heat or insulating tape when repairing wiring harnesses.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.

350000 EQUIPMENT

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

110000 ELECTRICAL SYSTEM

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

060000 ENGINE AND ENGINE COOLING

This warranty administration bulletin provides policy information on the requirements for 12V battery testing and warranty replacements.

020000 SUSPENSION

This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts that are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the

020000 SUSPENSION

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

010000 STEERING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

100000 POWER TRAIN

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This service bulletin provides a vibration analysis worksheet the technician can use in conjunction with the appropriate Vibration Analysis-Road testing procedure when diagnosing vibration concerns.

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on General Motors Dealership Critical Equipment Requirements and Recommendations.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

200000 WHEELS

This service bulletin provides information about the Hunter wheel Road Force balancers that should be utilized for all repairs requiring balance and Road Force measurement.

190000 TIRES

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

200000 WHEELS

This Warranty Administration bulletin is for information on General Motors New Vehicle Tire Warranty Program (U.S. Dealers Only).

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have hi

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers/technicians on When and How to Submit a Field Product Report (FPR) (U.S. and Canada Dealers Only).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information for dealers on how to submit a product information report (PIR) (Canada Only).

117100 ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

350000 EQUIPMENT

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

110000 ELECTRICAL SYSTEM

This informational bulletin provides information for the IPC odometer programming method quick reference guide.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains the difference in oil filters for gas engines with new oil pump control systems and the possibilities of what may happen using the incorrect filter.

100000 POWER TRAIN

This Preliminary Information communication provides information to the technician of a complaint of a sag or hesitation when accelerating. The concern is present when coasting at low speeds of less than 15 miles per hour and then aggressive

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

060000 ENGINE AND ENGINE COOLING

The service bulletin advises the tech of a normal transmission shift condition and the delay in throttle response when the throttle plate is opened rapidly and advises the customer that it is normal for the delay.

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

This service bulletin provides graphics, information and guidelines for engine component wear to assist service personnel as a guideline to perform necessary engine repairs and prevent unnecessary engine replacement.

350000 EQUIPMENT

This Warranty Administration service bulletin provides information for dealers/Service advisors on when and how to submit a Pre-Repair Authorization (PRA).

350000 EQUIPMENT

This Warranty Administration bulletin provides information on the proper use of the labor operation 0600014.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

110000 ELECTRICAL SYSTEM

This bulletin provides information on Engine Concerns that could result from lack of scheduled maintenance, improper service or aftermarket calibrations.

060000 ENGINE (PWS)

This Preliminary information communicates information that will need to be provided to TAC to aid in diagnosing if a vehicle comes in with misfire and DTC Codes P0300 - P0308 and/or P050D

100000 POWER TRAIN

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

020000 SUSPENSION

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

010000 STEERING

This service bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered fluid seepage.

060000 ENGINE AND ENGINE COOLING

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

070000 FUEL SYSTEM, GASOLINE

This service bulletin provides information for maintenance cleaning of the fuel injectors and gasoline detergent additive.

350000 EQUIPMENT

This service bulletin provides information on a guide to help reduce repeat visits for the same customer concern.

110000 ELECTRICAL SYSTEM

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

060000 ENGINE AND ENGINE COOLING

This bulletin provides information on identifying Non-GM Engine Calibrations for Gasoline Engines using the Tech 2 or GDS 2.

060000 ENGINE AND ENGINE COOLING

This service bulletin explains how to measure for oil consumption and possible reasons for loss of oil.

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the

150000 SEAT BELTS

This service bulletin provides information on availability for a seat belt extender.

350000 EQUIPMENT

This service bulletin provides information for dealers/technicians on accessory all-weather floor liners and flat mats warped or misshapen.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Technician will need use Global Diagnostic System 2 to sen

060000 ENGINE AND ENGINE COOLING

This service bulletin provides guidelines and diagnostic/repair information to technicians regarding vehicle engine oil consumption.

160000 STRUCTURE

This service bulletin provides information on Paintless Dent Repair Process.

110000 ELECTRICAL SYSTEM

The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.

100000 POWER TRAIN

This service bulletin provides information for automatic transmission Oil Cooler Flush and flow test.

350000 EQUIPMENT

This service bulletin describes the U.S. Dealer Special Tool Loan Program process.

192000 TIRES:SIDEWALL

This Preliminary Information communication provides information to the technician about vehicles with tire sidewall irregularities. This is a visual condition that will not affect durability, reliability or performance of the tires. Dealer

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This service bulletin provides information on submitting quality Photos of Various Vehicle Concerns to the GM Technical Assistance Center (TAC).

100000 POWER TRAIN

This service bulletin provides information to dealership personnel on automatic transmission shift and engine driveability concerns and/or MIL ON due to aftermarket oil bath air filter use.

Showing 100 of 2,298 bulletins.

NHTSA Safety Investigations, CHEVROLET SUBURBAN

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Closed , Model Year: 2000

OVERHEATED FUEL PUMP WIRING

IN A LETTER DATED APRIL 14, 2005, GENERAL MOTORS (GM) NOTIFIED ODI THAT IT HAD IDENTIFIED A DEFECT RELATED TO MOTOR VEHICLE SAFETY IN APPROXIMATELY 316,508 MODEL YEAR (MY) 2000-01 1500 SERIES CHEVROLET SUBURBAN AND GMC YUKON XL VEHICLES (RECALL 05V-155).GM DETERMINED THAT SOME OF THESE VEHICLES WERE... EQUIPPED WITH FUEL MODULE RESERVOIR ASSEMBLIES (MRAS) THAT CONTAIN FUEL PUMP WIRES AND/OR CONNECTORS THAT MAY OVERHEAT UNDER CERTAIN OPERATING CONDITIONS.ACCORDING TO GM, FUEL PUMP WIRES THAT OVERHEAT MAY RESULT IN ONE OR MORE CONDITIONS THAT PRESENT RISKS TO MOTOR VEHICLE SAFETY:(1) FUEL LEAKAGE FROM THE MRA PASS-THROUGH CONNECTOR IF THE OVERHEATING PRODUCES A HOLE IN THE PLASTIC CONNECTOR; (2) ENGINE STALL IF WIRING EXPOSED BY THE OVERHEATING SHORTS TO GROUND AND CAUSES THE FUEL PUMP FUSE TO BLOW; OR (3) INACCURATE FUEL LEVEL READINGS IF OVERHEATED WIRING IS SHORTED TO THE FUEL LEVEL SENDER CARD.GM'S ANALYSIS IDENTIFIED THE CAUSE OF THE OVERHEATED WIRING AS A HIGH-RESISTANCE CONDITION IN THE MRA CONNECTOR CONTACTS DUE TO FRETTING CORROSION THAT MAY DEVELOP OVER TIME.GM DETERMINED THAT THE CORROSION IS CAUSED BY MOVEMENT BETWEEN THE CONTACT SURFACES AND THAT SUCH MOVEMENT IS PRIMARILY INFLUENCED BY CHASSIS AND FUEL TANK VIRBRATION CHARACTERISTICS.GM'S TESTING FOUND THAT THE FUEL TANK VIBRATION CHARACTERISTICS OF THE RECALLED MY 2000-01 1500-SERIES VEHICLES WERE SIGNIFICANTLY GREATER THAN IN OTHER GM VEHICLES EQUIPPED WITH THE SAME MRA CONNECTORS.THESE VEHICLES HAD THE HIGHEST RATE OF RELATED FUEL LEAK AND STALL COMPLAINTS; AND A RECENT SURVEY CONDUCTED BY GM FOUND EVIDENCE OF MRA WIRING OVER-HEATING IN ALMOST ONE-THIRD OF THE 1500-SERIES VEHICLES INSPECTED. OTHER VEHICLES EQUIPPED WITH THE SUBJECT MRA CONNECTOR AND EVALUATED DURING THIS INVESTIGATION INCLUDE APPROXIMATELY 33,000 MY 2000-01 2500-SERIES SUBUBRAN AND YUKON XL VEHICLES, WHICH FALL WITHIN THE SCOPE OF EA04-026, AND PEER POPULATIONS OF SHORT WHEELBASE YUKON AND TAHOE UTILITY VEHICLES AND FULL-SIZE SILVERADO AND SIERRA PICKUP TRUCKS. THESE VEHICLES ARE NOT INCLUDED IN RECALL 05V-155 FOR THE FOLLOWING REASONS:(1) THESE VEHICLES ARE EQUIPPED WITH FUEL TANKS WITH SIGNIFICANTLY LESS VIBRATION AT THE MRA INTERFACE THAN THE RECALLED VEHICLES; (2) THE POTENTIAL FOR FUEL LEAKAGE IS SUBSTANTIALLY LOWER IN THE PICKUP TRUCKS AND SHORT-WHEELBASE UTILITY VEHICLES DUE TO DIFFERENCES IN FUEL TANK CONFIGURATION AND NO INCIDENTS OF FUEL LEAKAGE DUE TO OVERHEATED WIRING WERE VERIFIED IN THESE VEHICLES; (3) THERE THERE HAVE BEEN ONLY THREE POTENTIALLY RELATED COMPLAINTS OF FUEL LEAKAGE ASSOCIATED WITH THE OVERHEATED WIRING CONDITION IN THE 2500-SERIES LONG-WHEELBASE UTILITY VEHICLES; AND (4) NO EVIDENCE OF OVERHEATED WIRING WAS FOUND IN THE 2500-SERIES SUBURBAN AND YUKON XL VEHICLES AND PICKUP TRUCKS INSPECTED BY GM IN ITS VEHICLE SURVEY EFFORTS AND THE RATE FOUND IN THE SHORT-WHEELBASE UTILITIES WAS LOWER THAN THE RECALLED VEHICLES BY AN ORDER OF MAGNITUDE. ODI WILL CONTINUE TO MONITOR THE EXPERIENCE IN THE 2500 SERIES MY 2000-01 LONG-WHEELBASE UTILITY VEHICLES.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS FOR THE 2500 SERIES VEHICLES.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY A CHANGE IN CIRCUMSTANCES.Read more

PE, Closed , Model Year: 2000

OVERHEATED FUEL PUMP WIRING

THE FUEL PUMP WIRING AND CONNECTOR MAY OVERHEAT AND MELT A HOLE IN THE TOP OF THE FUEL PUMP MODULE.POSSIBLE CONSEQUENCES INCLUDE FUEL TANK LEAKAGE AND ENGINE STALL WITH NO RESTART.FOURTEEN OF THE 20 COMPLAINTS TO ODI ALLEGE FUEL TANK LEAKAGE, INCLUDING ONE THAT REPORTED THAT A FIRE DEPARTMENT WAS CA... LLED TO THE SCENE AFTER A POOL OF GASOLINE WAS DISCOVERED BENEATH THE VEHICLE.MOST OF THE ODI COMPLAINTS REPORT INCIDENTS THAT OCCURRED WITHIN THE PAST YEAR. ACCORDING TO GM, FUEL LEAKAGE CAN OCCUR IN THE SUBJECT VEHICLES IF THE HEAT IS SUFFICIENT TO MELT A HOLE IN THE PLASTIC CONNECTOR LARGE ENOUGH FOR LIQUID FUEL TO FLOW THROUGH.ON-BOARD EMISSIONS DIAGNOSTICS MAY DETECT HOLES THAT ARE APPROXIMATELY 0.040 INCHES OR MORE AND SET A SERVICE ENGINE SOON WARNING LIGHT.THE CONNECTOR POSITION IN THE SUBJECT VEHICLES IS BELOW THE FUEL LEVEL WHEN THE TANK IS FULL.WHILE GM DOES NOT KNOW HOW MUCH FUEL COULD LEAK FROM A TANK WITH A MELTED FUEL PUMP CONNECTOR, SEVERAL CONSUMERS HAVE REPORTED SIGNIFICANT LEAK EVENTS.ENGINE STALL CAN OCCUR IF:(1) A SHORT OCCURS IN THE PUMP WIRING (BARE WIRE EXPOSED BY MELTED INSULATION SHORTS AGAINST A GROUND OR GROUND WIRE) AND THE FUEL PUMP RELAY FUSE IS BLOWN; OR (2) THE VEHICLE RUNS OUT OF FUEL DUE TO AN INACCURATE FUEL GAUGE READING RESULTING FROM AN ELECTRICAL SHORT BETWEEN THE FUEL PUMP WIRING AND THE LEVEL SENSOR WIRING. GM'S ANALYSIS OF FIVE ASSEMBLIES RETURNED FROM INCIDENT VEHICLES DETERMINED THAT THE CONDITION IS CAUSED BY ELEVATED RESISTANCE/ ARCING AT THE MRA UNDERCOVER B CAVITY TERMINAL OF THE FOUR-WAY 150 METRI-PAK CONNECTOR.GM ATTRIBUTES THE HIGH RESISTANCE AND ARCING TO A DEPRESSED CONTACT ARM AT THE 150 METRI-PAK B CAVITY FEMALE TERMINAL.GM IS CONTINUING ITS INVESTIGATION TO COMPLETE ITS ROOT CAUSE ANALYSIS. MODULAR RESERVOIR ASSEMBLIES USING THE 150 METRI-PAK CONNECTORS WERE USED BY GM IN SEVERAL MILLION C/K-SERIES SPORT UTILITY VEHICLES AND PICKUP TRUCKS FROM MY 1997 THROUGH 2002, WHEN GM RELEASED A METAL MRA COVER AND A 280 METRI-PAK CONNECTOR IN THE SUBJECT VEHICLES.DURING PE04-042, ODI COLLECTED INFORMATION FROM GM CONCERNING MY 2000-2002 C/K SUV'S AND PICKUP TRUCKS.THE SUBJECT VEHICLES COMPRISE APPROXIMATELY 9 PERCENT OF PRODUCTION FOR THOSE VEHICLES AND ABOUT 39 PERCENT OF COMPLAINTS TO GM. THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO FURTHER ASSESS THE SCOPE, FREQUENCY, AND SAFETY CONSEQUENCES OF THE ALLEGED DEFECT IN GM C/K-SERIES VEHICLES.Read more

EA, Closed , Model Year: 1995

BATTERY LEAKS ACID

There is no summary currently available

DP, Open , Model Year: 1993

OEM HITCH RECEIVER PLATFORM CRACKING

THE PETITION ALLEGES THAT CRACKS IN THE HITCH RECEIVER PLATFORM MAY LEAD TO SEPARATION OF THE TRAILER AND LOSS OF STEERING CONTROL

EA, Closed , Model Year: 1997

ERRATIC POWER STEERING ASSIST WHILE DRIV

THE OFFICE OF DEFECT INVESTIGATION (ODI) HAS INVESTIGATED ALLEGATIONS OF POWER STEERING ASSIST FLUCTUATIONS IN THE SUBJECT VEHICLES.FOR DETAILS AND A BASIS FOR THE INVESTIGATION CONCLUSIONS, PLEASE SEE THE CLOSING REPORT IN THE EA99-011 PUBLIC FILE.ODI HAS NOT IDENTIFIED A SAFETY-RELATED DEFECT TREN... Read more

PE, Closed , Model Year: 1994

DRIVERS SEAT FAILURE

THE COMPLAINANTS ALLEGE THE DRIVERS SEAT MOUNTING FAILS, ALLOWING THE SEAT TO MOVE OR TIP REARWARD INTO A RECLINED POSITION.

PE, Closed , Model Year: 1995

UNDERSEAT VEHICLE FIRES

ALLEGED SHORTING OF WIRE FOR POWER SEAT CAUSES UNDERSEAT FIRE.

EA, Closed , Model Year: 1992

POOR BRAKE PERFORMANCE

POOR PERFORMANCE OF ABS BRAKES

DP, Closed , Model Year: 1984

POOR BRAKING ON PANIC STOP

CHEVROLET SUBURBAN - All Years Overview

Complete safety history for the CHEVROLET SUBURBAN across all model years (1981, 2024).

178 Total Recalls

10,548 Total Complaints

9 Investigations

814 Reported Crashes

186 Reported Fires

21 Reported Deaths

CHEVROLET SUBURBAN - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2024	1	49	View
2023	3	141	View
2022	4	150	View
2021	12	242	View
2020	4	60	View
2019	3	92	View
2018	4	111	View
2017	5	184	View
2016	6	297	View
2015	11	588	View
2014	3	77	View
2013	4	170	View
2012 (current)	4	139
2011	3	193	View
2010	3	161	View
2009	5	133	View
2008	4	276	View
2007	4	358	View
2006	1	33	View
2005	7	161	View
2004	6	265	View
2003	7	361	View
2002	4	352	View
2001	8	543	View
2000	11	382	View
1999	2	861	View
1998	3	299	View
1997	3	556	View
1996	4	531	View
1995	7	587	View
1994	6	1,038	View
1993	2	616	View
1992	5	226	View
1991	4	65	View
1990	4	67	View
1989	4	68	View
1988	4	35	View
1987	1	21	View
1986	0	7	View
1985	0	12	View
1984	0	6	View
1983	0	4	View
1982	1	1	View
1981	1	1	View
1979	0	1	View
1978	0	3	View
1977	0	3	View

Other CHEVROLET Models

Model	Recalls	Complaints
TAHOE	240	12,622	View
MALIBU	216	29,080	View
SILVERADO 1500	200	22,534	View
CORVETTE	187	6,308	View
CAMARO	179	4,298	View
SILVERADO	159	10,964	View
SILVERADO 3500	152	1,409	View
EXPRESS	151	838	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2012 CHEVROLET SUBURBAN

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2012 CHEVROLET SUBURBAN

Most Affected Components

NHTSA Safety Investigations, CHEVROLET SUBURBAN

CHEVROLET SUBURBAN - All Years Overview

CHEVROLET SUBURBAN - Year by Year

Other CHEVROLET Models