2012 CHEVROLET SUBURBAN

7 recalls — 50 complaints

21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
1,778,128 vehicles affected
21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
1,778,128 vehicles affected
21V054000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
1,778,128 vehicles affected
21V051000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
284,645 vehicles affected
21V051000 Feb 5, 2021
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors, LLC (GM) is recalling certain 2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Silverado 2500/3500, Suburban, Tahoe, GMC Sierra 1500, Sierra 2500/3500, Yukon, and Yukon XL originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 22, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed on May 11, 2021. Owners may contact Cadillac customer service at 1-800-458-8006; Chevrolet customer service at 1-800-222-1020; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328770.
284,645 vehicles affected
14V827000 Dec 30, 2014
ELECTRICAL SYSTEM:IGNITION
General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.
Remedy: GM will notify owners, and dealers will inspect and replace the ignition lock housing, as necessary, free of charge. The recall began on February 12, 2015. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14696 for the original equipment, and 14912 for the service replacement parts.
84,192 vehicles affected
12V112000 Mar 22, 2012
STEERING:GEAR BOX:SHAFT PITMAN
GENERAL MOTORS (GM) IS RECALLING CERTAIN MODEL YEAR 2012 CHEVROLET EXPRESS AND SUBURBAN VEHICLES, AND GMC SAVANA AND YUKON XL HEAVY DUTY VEHICLES. THE STEERING GEAR PITMAN SHAFT MAY NOT HAVE BEEN ADEQUATELY HARDENED AND COULD FRACTURE.
Remedy: GM WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT THE STEERING GEAR AND, IF NECESSARY, REPLACE THE STEERING GEAR PITMAN SHAFT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON APRIL 4, 2012.
6,159 vehicles affected
POWER TRAIN Aug 12, 2024
MY AUTO GEAR SHIFT DISINGAGED FROM THE TRANSMISSION THE CAR STARTED MOVING AS I WAS TRYING TO GET INTO THE DRIVER SEAT WITH DRIVER DOOR CATCHING THE TREE LIMBS AND OPENING THE DOOR AND ME HOLDING ONTO THE INSIDE DOOR HANDLE BROOKE AND I FELL ONTO THE GROUND WHEN THE CAR STOPPED BY BACKING OVER THE CURB AND HITTING ANOTHER TREE. THERE IS A BUSHING HOLDING THE CABLE TO TRANSMISSION LEVER AND MY AUTO TRANSMISSION SHOP AND LOCAL CHEVY DEALER HAVE BOTH TOLD ME THE FAULTY CABLE CONNECTOR GETS BRITTLE AND BREAKS. NO WAY TO SAFELY DRIVE AS I CANNOT MOVE.
Crash 1 injured
AIR BAGS Jul 11, 2023
This is a recall took my 2012 Surburban to dealership in leavenworth, KS they had vehicle for two weeks did not fix the airbag that is under recall they stated could not get parts for it. So what is the problem with our government system in place to fix these problems but the GM dealership is not fixing the air bag nor do they call and state they have the parts in stock now???
STRUCTURE:BODY Aug 19, 2022
My dash on my 2012 Suburban cracked within 4 years of its manufactured date and it just keeps getting worse. If there were an accident it is so dry and cracked it will through hard plastic into the driver and passengers. I know of many other same and similar year models that have the same issue. Now that there is a passenger-side airbag recall would be the perfect time for GM to step up and fix this obvious flaw.
STRUCTURE:BODY Aug 31, 2021
Dashboard is cracking. I understand the class action was dismissed. But this is so unfair that the customers have to pay to fix for problem caused by material problem.
AIR BAGS Jun 3, 2021
Takata recall. The contact owns a 2012 Chevrolet Suburban. The contact received notification of NHTSA campaign number: 21V051000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted and it was confirmed that the part was not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not available.
AIR BAGS Apr 28, 2021
I WAS SENT A SAFETY RECALL FORM & STILL HAVEN'T BEEN NOTIFIED THAT PARTS ARE AVAILABLE. I AM WORRIED BECAUSE WE USE OUR FAMILY CAR A LOT. THANK YOU!
STRUCTURE:BODY Mar 30, 2021
CRACKED DASHBOARD IN SEVERAL AREAS
STRUCTURE:INTERIOR PANELS:DASHBOARD Mar 30, 2021
CRACKED DASHBOARD IN SEVERAL AREAS
STRUCTURE:BODY Mar 27, 2021
SEVERELY CRACKED DASH
UNKNOWN OR OTHER Mar 9, 2021
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
STRUCTURE:BODY Mar 9, 2021
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
AIR BAGS Mar 9, 2021
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
ENGINE Mar 1, 2021
TRANSMISSION FAILURE< 150,000 MILES!! WELL MAINTAINED. LEFT US STRANDED ON OFF RAMP I-78.!!! CRACKED DASH ELECTRICAL PROBLEM. CHECK ENGINE LIGHT.
POWER TRAIN Mar 1, 2021
TRANSMISSION FAILURE< 150,000 MILES!! WELL MAINTAINED. LEFT US STRANDED ON OFF RAMP I-78.!!! CRACKED DASH ELECTRICAL PROBLEM. CHECK ENGINE LIGHT.
UNKNOWN OR OTHER Mar 1, 2021
TRANSMISSION FAILURE< 150,000 MILES!! WELL MAINTAINED. LEFT US STRANDED ON OFF RAMP I-78.!!! CRACKED DASH ELECTRICAL PROBLEM. CHECK ENGINE LIGHT.
AIR BAGS Jan 21, 2021
THE AIRBAG ERROR INDICATOR ON THE DASH ACTIVATES FREQUENTLY, ESPECIALLY AFTER DRIVING SEVERAL HUNDRED MILES IN ONE DAY. WHEN THE ERROR MESSAGE IS ACTIVATED, THE BACKUP CAMERA IMAGE IS PIXILATED. IT DOES NOT DO IT WHEN THE VEHICLE IS IN PARK. CHEVROLET SERVICE TECHNICIANS HAVE BEEN UNABLE TO RECOVER THE ERROR CODE OR REPLICATE THE ERROR MESSAGE. THIS IS A CONTINUING PROBLEM.
STRUCTURE:BODY Dec 19, 2020
THERE ARE 2 LARGE CRACKS ON THE DASHBOARD ONE RUNNING LONGITUDINALLY ON AXIS OF STEERING COLUMN AND ANOTHER SPREADING FORWARD TOWARD DRIVER SIDE ON FORWARD DRIVER CORNER OF PASSENGER AIRBAG CUTOUT RADIUSED CORNER. I WAS WARNED AFTER I PURCHASED VEHICLE THAT IT WAS A SAFETY HAZARD IN EVENT OF AIRBAG DEPLOYMENT. I AM REPORTING THE DATE AS THE DATE I PURCHASED VEHICAL BUT CRACK WAS PRESENT PRIOR TO THAT DATE FOR AN UNDETERMINED PERIOD OF TIME.
UNKNOWN OR OTHER Oct 11, 2020
DASHBOARD HAS SLOWLY STARTED CRACKING. CAR IS GARAGE KEPT AND NOT DRIVEN IN EXTREME CONDITIONS TO WARRANT SUCH DISTRESS ON THE DASHBOARD
UNKNOWN OR OTHER Jul 17, 2020
DASHBOARD STARTED CRACKING
STRUCTURE Jul 17, 2020
DASHBOARD STARTED CRACKING
UNKNOWN OR OTHER Jun 7, 2020
THE DASH IS CRACKED ON THE BOTH WINDSHIELD-EDGE CORNERS OF THE PASSENGER-SIDE AIRBAG COVER AND BROKEN OVER THE DRIVER-SIDE INSTRUMENT CLUSTER. THE DRIVER-SIDE BREAKAGE HAS SPREAD FROM THE WINDSHIELD INSIDE EDGE TO UP AND OVER THE INSTRUMENT CLUSTER. IT HAS BEEN GLUED AND PATCHED BUT HAS CONTINUED TO DISINTEGRATE AND IS NOW COMPLETELY BROKEN. THIS VEHICLE HAS BEEN DRIVEN ON ROAD AND HIGHWAY. THE DASH HAS BEEN CRACKING AND BREAKING OVER A PERIOD OF 5 YEARS.
AIR BAGS:SIDE/WINDOW May 29, 2020
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE STANDING OUTSIDE OF THE VEHICLE, THE SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING, WHILE THE VEHICLE WAS IDLE. THE CONTACT MANUALLY DEFLATED THE AIRBAGS AND THE VEHICLE WAS DRIVEN TO MCELVEEN BUICK GMC (117 FARMINGTON RD, SUMMERVILLE, SC 29483) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,400.
AIR BAGS May 29, 2020
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN. THE CONTACT STATED THAT WHILE STANDING OUTSIDE OF THE VEHICLE, THE SIDE CURTAIN AIR BAGS DEPLOYED INDEPENDENTLY WITHOUT WARNING, WHILE THE VEHICLE WAS IDLE. THE CONTACT MANUALLY DEFLATED THE AIRBAGS AND THE VEHICLE WAS DRIVEN TO MCELVEEN BUICK GMC (117 FARMINGTON RD, SUMMERVILLE, SC 29483) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,400.
UNKNOWN OR OTHER Apr 24, 2020
CRACKING DASHBOARD NEEDS REPLACEMENT, I HAVE REPLACED OUR CRACKING DASHBOARD AND WOULD LIKE TO RECEIVE SOME TYPE OF COMPENSATION FOR MY EXPENSE. THIS IS AN ISSUE THAT IS ONGOING WITH ALL OF THESE TYPES OF VEHICLES.
UNKNOWN OR OTHER Feb 23, 2020
OVER THE LAST 6 MONTHS MY DASHBOARD HAS DEVELOPED NUMEROUS CRACKS IN THE DASHBOARD. THERE ARE 2 CRACKS AT THE PASSENGER AIR BAG COVER ON THE TOP CORNERS AND A LONG CRACK ON THE DRIVERS SIDE DASH ABOVE THE GAUGE CLUSTER GOING TOWARDS THE WINDSHIELD. I HAVE NO SPECIFIC DATE WHEN THIS HAS HAPPENED. I AM PUTTING IN THIS COMPLAINT AS I HAVE SEEN THIS ON MULTIPLE VEHICLES OF THE SAME AGE AND LOOKING ONLINE OF ALL THE COMPLAINTS OF THE SAME.
AIR BAGS Feb 23, 2020
OVER THE LAST 6 MONTHS MY DASHBOARD HAS DEVELOPED NUMEROUS CRACKS IN THE DASHBOARD. THERE ARE 2 CRACKS AT THE PASSENGER AIR BAG COVER ON THE TOP CORNERS AND A LONG CRACK ON THE DRIVERS SIDE DASH ABOVE THE GAUGE CLUSTER GOING TOWARDS THE WINDSHIELD. I HAVE NO SPECIFIC DATE WHEN THIS HAS HAPPENED. I AM PUTTING IN THIS COMPLAINT AS I HAVE SEEN THIS ON MULTIPLE VEHICLES OF THE SAME AGE AND LOOKING ONLINE OF ALL THE COMPLAINTS OF THE SAME.
STRUCTURE:BODY Feb 10, 2020
3 LARGE CRACKS ON DASH. GOING FROM WINDSHIELD TO DASH. IF I EVER NEED TO HAVE WORK DONE UNDER DASH, DASH WILL FALL APART. 3 CRACKS APPEARED FOR NO KNOW REASON.
UNKNOWN OR OTHER Jan 31, 2020
SEVERAL CRACKES HAVE APPEARED IN THE TOP SECTION OF DASHBOARD
AIR BAGS Jan 7, 2020
CRACKED DASHBOARD.
UNKNOWN OR OTHER Jan 7, 2020
CRACKED DASHBOARD.
STRUCTURE:BODY Nov 5, 2019
DASHBOARD HAS CRACK ABOVE GAUGE CLUSTER ON DRIVER SIDE AND ALSO CRACKED ON PASSENGER SIDE AT CORNER OF AIRBAG AREA. WITH DASHBOARD CRACK NEAR AIRBAG I BELIEVE IT COULD SEND SHARDS OF SHARP PLASTIC AT PASSENGER IF AIRBAG WERE TO GO OFF.
UNKNOWN OR OTHER Nov 4, 2019
2012 LTZ 4WD SUBURBAN, NOTICED A FAINT HOT SMELL, THOUGHT IT WAS THE ENGINE, TOOK IT IN FOR AN OIL CHANGE ON NEW YEARS EVE 2018 ( WE HAD LOST AN ENGINE IN PREVIOUS SUBURBAN NOT TAKING CHANCE) TOLD BY MECHANIC ALLOY WHEELS ARE HOT, TOOK TO GM DEALER, FRONT WHEEL HUB NEEDED REPLACED, TOOK TO LOCAL GARAGE FOR REPAIR, GARAGE TOLD US BRAKES, CALIPHERS, ROTORS BE REPLACED DUE TO CALIPHERS BEING CLOSED. THEY HAD HARD TIME BLEEDING THE LINES, ALSO REPLACED MASTER CYLINDER, DROVE FOR FEW DAYS SHORT DISTANCE WHEN FRONT BRAKES CAUGHT FIRE, WITHOUT WARNING, TOWED BACK TO GARAGE, THEY COULD NOT FIND CAUSE, REPLACED BRAKES AND ROTORS, DROVE FOR A WEEK HAPPENED AGAIN, TOWED BACK TO GARAGE, THEY TOOK TO GM GARAGE WHO REPLACED BRAKE SENSOR, DROVE FOR FEW DAYS LOCKED UP AGAIN KIDS IN CAR, HAD TOWED TO ANOTHER GM DEALER, TOLD BRAKE SYSTEM TESTED NORMAL TO REPLACE ABS COMPUTER MODULE, DROVE 2 WEEKS LOCKED UP AGAIN WITH KIDS IN CAR, TOWED BACK TO GM DEALER, WE WERE TOLD BY GM IT WAS AT RISK OF LOSS OF LIFE OR CATASTROPHIC INJURY AND THEY WERE SENDING TECH, TILL WE DID NOT PUT GM BRAKE PADS, POSSIBLE REPLACEMENT OF BRAKE SYSTEM COULD FIX BUT NOT GUARANTEED. GM DEALER HAD SUBURBAN 2/19-9/9/19 AND IT STILL IS LOCKING UP WITHOUT DEFINED CAUSE. I HAVE BEEN WITHOUT VEHICLE THIS WHOLE TIME & STILL OWE ON THE VEHICLE. IT WAS TAKEN BACK TO CHEVY DEALER 10/26/19 AFTER LOCKING UP AGAIN. THERE ARE NO WARNING LIGHTS, THE BRAKES LOCK UP. THERE HAVE BEEN 2 MAJOR GM RECALLS REGARDING 2014+ SUBURBANS MY ISSUES ARE VERY SIMILAR REGARDING THE BRAKING SYSTEM AND EVEN MORE SEVERE. HAD WE BEEN ON BUSIER ROADS WE WOULD HAVE HAD AN ACCIDENT. WE WENT TO GM CORP. / GM DEALER LIED TO GM CORP. WE HAVE VMS TO PROVE. OVER $3K PUT INTO THE VEHICLE AND IT STILL IS NOT FIXED, THE BRAKE SYSTEM IS $4K & THAT HAS NOT BEEN PROVEN TO BE THE DIAGNOSIS. VEHICLE NOT DRIVABLE. PICS FROM 1/27/19 INCIDENT, FIRE / SMOKE VISABLE,
Fire
SERVICE BRAKES Nov 4, 2019
2012 LTZ 4WD SUBURBAN, NOTICED A FAINT HOT SMELL, THOUGHT IT WAS THE ENGINE, TOOK IT IN FOR AN OIL CHANGE ON NEW YEARS EVE 2018 ( WE HAD LOST AN ENGINE IN PREVIOUS SUBURBAN NOT TAKING CHANCE) TOLD BY MECHANIC ALLOY WHEELS ARE HOT, TOOK TO GM DEALER, FRONT WHEEL HUB NEEDED REPLACED, TOOK TO LOCAL GARAGE FOR REPAIR, GARAGE TOLD US BRAKES, CALIPHERS, ROTORS BE REPLACED DUE TO CALIPHERS BEING CLOSED. THEY HAD HARD TIME BLEEDING THE LINES, ALSO REPLACED MASTER CYLINDER, DROVE FOR FEW DAYS SHORT DISTANCE WHEN FRONT BRAKES CAUGHT FIRE, WITHOUT WARNING, TOWED BACK TO GARAGE, THEY COULD NOT FIND CAUSE, REPLACED BRAKES AND ROTORS, DROVE FOR A WEEK HAPPENED AGAIN, TOWED BACK TO GARAGE, THEY TOOK TO GM GARAGE WHO REPLACED BRAKE SENSOR, DROVE FOR FEW DAYS LOCKED UP AGAIN KIDS IN CAR, HAD TOWED TO ANOTHER GM DEALER, TOLD BRAKE SYSTEM TESTED NORMAL TO REPLACE ABS COMPUTER MODULE, DROVE 2 WEEKS LOCKED UP AGAIN WITH KIDS IN CAR, TOWED BACK TO GM DEALER, WE WERE TOLD BY GM IT WAS AT RISK OF LOSS OF LIFE OR CATASTROPHIC INJURY AND THEY WERE SENDING TECH, TILL WE DID NOT PUT GM BRAKE PADS, POSSIBLE REPLACEMENT OF BRAKE SYSTEM COULD FIX BUT NOT GUARANTEED. GM DEALER HAD SUBURBAN 2/19-9/9/19 AND IT STILL IS LOCKING UP WITHOUT DEFINED CAUSE. I HAVE BEEN WITHOUT VEHICLE THIS WHOLE TIME & STILL OWE ON THE VEHICLE. IT WAS TAKEN BACK TO CHEVY DEALER 10/26/19 AFTER LOCKING UP AGAIN. THERE ARE NO WARNING LIGHTS, THE BRAKES LOCK UP. THERE HAVE BEEN 2 MAJOR GM RECALLS REGARDING 2014+ SUBURBANS MY ISSUES ARE VERY SIMILAR REGARDING THE BRAKING SYSTEM AND EVEN MORE SEVERE. HAD WE BEEN ON BUSIER ROADS WE WOULD HAVE HAD AN ACCIDENT. WE WENT TO GM CORP. / GM DEALER LIED TO GM CORP. WE HAVE VMS TO PROVE. OVER $3K PUT INTO THE VEHICLE AND IT STILL IS NOT FIXED, THE BRAKE SYSTEM IS $4K & THAT HAS NOT BEEN PROVEN TO BE THE DIAGNOSIS. VEHICLE NOT DRIVABLE. PICS FROM 1/27/19 INCIDENT, FIRE / SMOKE VISABLE,
Fire
UNKNOWN OR OTHER Sep 21, 2019
THE DASH OF MY VEHICLE CRACKED WHEN IT WAS ONLY 3 YEARS OLD AND NOW THE CRACK IS EVEN LARGER.
AIR BAGS Sep 10, 2019
WENT TO BUY A NEW SUBURBAN, FOUND A GOOD USED ONE WITHOUT THE CRACKED DASH. WELL WITHIN 2 MONTHS WE NOW HAVE A CRACK IN OUR DASH. WERE TOLD THIS IS A COMMON PROBLEM AND WAS TOLD $1500 TO FIX THIS ISSUE. I FIND IT UNACCEPTABLE THAT CHEVY WOULD NOT TAKE CARE OF SUCH A MAJOR ISSUE WITH THEIR VEHICLES. HOW ARE THERE TONS OF OTHER BRAND VEHICLES WITHOUT THIS ISSUE? ALWAYS HAVE A SUNSHADE ON THE VEHICLE AND WAS IT ONCE A WEEK. I NOW WANT TO TRADE THIS FOR SOMETHING THAT DOESN'T HAVE SUCH A PROBLEM. CRACK LOOKS LIKE IT COULD INTERFERE WITH THE AIRBAG OPERATION. OR SEND SHARDS OF PLASTIC WHEN AIRBAG IS DEPLOYED. IT HAPPENED PARKED IN OUR GARAGE OVER NIGHT.
UNKNOWN OR OTHER Sep 10, 2019
WENT TO BUY A NEW SUBURBAN, FOUND A GOOD USED ONE WITHOUT THE CRACKED DASH. WELL WITHIN 2 MONTHS WE NOW HAVE A CRACK IN OUR DASH. WERE TOLD THIS IS A COMMON PROBLEM AND WAS TOLD $1500 TO FIX THIS ISSUE. I FIND IT UNACCEPTABLE THAT CHEVY WOULD NOT TAKE CARE OF SUCH A MAJOR ISSUE WITH THEIR VEHICLES. HOW ARE THERE TONS OF OTHER BRAND VEHICLES WITHOUT THIS ISSUE? ALWAYS HAVE A SUNSHADE ON THE VEHICLE AND WAS IT ONCE A WEEK. I NOW WANT TO TRADE THIS FOR SOMETHING THAT DOESN'T HAVE SUCH A PROBLEM. CRACK LOOKS LIKE IT COULD INTERFERE WITH THE AIRBAG OPERATION. OR SEND SHARDS OF PLASTIC WHEN AIRBAG IS DEPLOYED. IT HAPPENED PARKED IN OUR GARAGE OVER NIGHT.
STEERING Jul 26, 2019
TL* THE CONTACT OWNS A 2012 CHEVROLET SUBURBAN 1500. THE CONTACT STATED THAT WHILE DRIVING WITHIN 2-5 MPH AND ATTEMPTING TO PARK WITH THE STEERING WHEEL TURNED TO RIGHT, THE STEERING WHEEL SEIZED AND THE VEHICLE CRASHED INTO ANOTHER VEHICLE THAT WAS PARKED. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS STILL OPERATIONAL. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE VEHICLE WAS NOT CURRENTLY SUBJECTED TO NHTSA CAMPAIGN NUMBER: 12V112000 (STEERING). NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash
STRUCTURE:BODY Jul 23, 2019
DASH BOARD CRACKING NEXT TO AIRBAG AND ABOVE INSTRUMENT PANEL. CRACKING BEGIN END OF 2017 AND HAS GOTTEN PROGRESSIVELY WORSE. I UPLOADED 2 IMAGES.
AIR BAGS Jun 15, 2019
"SERVICE AIR BAG" WARNING ON DASH WHILE DRIVING ON HIGHWAY. WARNING HAS STAY ACTIVE SINCE THAT TIME. NO CODES FOR EXPLANATION FOUND.
UNKNOWN OR OTHER Jun 4, 2019
WHILE DRIVING ON THE HIGHWAY I HEAR A POP AND NOTICE A PIECE MISSING OUT OF MY DASH ABOVE THE AIRBAG AND THEN BEGIN TO NOTICE THE CRACK IN THE DASHBOARD RUN ACROSS THE DASH TO THE DRIVERS SIDE. I HAVE NOTICED OTHER COMPLAINTS ABOUT GM DASHBOARD AND BELIEVE THIS IS A SAFETY HAZARD DUE TO THE CRACK BEING AT THE AIRBAG AND RUNNING ALL THE WAY ACROSS THE DASHBOARD. IF THE AIRBAG DEPLOYED IT COULD SEND HALF OF THE DASHBOARD INTO THE FRONT SEATS OF THE VEHICLE.
AIR BAGS Apr 11, 2019
ABOUT 6 MONTHS AGO, I NOTICED A CRACK IN THE DASHBOARD AT THE TOP LEFT CORNER OF THE PASSENGER AIRBAG. A FEW DAYS LATER, A SMALL CRACK APPEARED ON THE DRIVER'S SIDE OVER THE INSTRUMENT CLUSTER. WITHIN JUST A FEW DAYS, THAT SMALL CRACK GREW APPROXIMATELY 6 INCHES AND IS NOW ON THE HUMP OVER THE CLUSTER.
UNKNOWN OR OTHER Apr 11, 2019
ABOUT 6 MONTHS AGO, I NOTICED A CRACK IN THE DASHBOARD AT THE TOP LEFT CORNER OF THE PASSENGER AIRBAG. A FEW DAYS LATER, A SMALL CRACK APPEARED ON THE DRIVER'S SIDE OVER THE INSTRUMENT CLUSTER. WITHIN JUST A FEW DAYS, THAT SMALL CRACK GREW APPROXIMATELY 6 INCHES AND IS NOW ON THE HUMP OVER THE CLUSTER.
UNKNOWN OR OTHER Mar 2, 2019
WHEN MY CHEVROLET SUBURBAN 2012 IS LOCKED USING THE KEY FOB OR REMOTE START, A PERSON INSIDE THE CAR CANNOT UNLOCK THE DOORS OR TAILGATE FROM THE INSIDE (VIA THE DOOR UNLOCK BUTTONS NEAR THE DOOR HANDLES OR THE TAILGATE BUTTON) TO GET OUT OF THE CAR. EXAMPLE, PARENT ACCIDENTALLY LEAVES CHILD IN CAR, EXITS CAR, USES FOB TO LOCK DOORS; CHILD NOW CANNOT UNLOCK THE DOOR OR TAILGATE USING THE UNLOCK BUTTONS BY THE DOOR HANDLES NOR BY USING THE TAILGATE OPEN BUTTON. THE PERSON INSIDE THE CAR IS LOCKED INSIDE AND CANNOT EXIT IF THEY DO NOT HAVE A KEY WITH WHICH TO TURN ON THE CAR OR A FOB WITH WHICH TO UNLOCK THE CAR. WHEN THE CAR IS LOCKED WITH THE FOB A PERSON INSIDE THE CAR CANNOT GET OUT OF THE CAR USING ANY BUTTON OR HANDLE INSIDE THE CAR. THIS OCCURRED WHEN THE VEHICLE WAS PARKED AND THE IGNITION OFF. TWO ADULTS TESTED THIS MULTIPLE TIMES AND TRIED ALL POSSIBILITIES TO UNLOCK AND GET OUT OF THE CAR FROM THE INSIDE WHEN IT HAD BEEN LOCKED BY FOB OR REMOTE START. I HAVE A VIDEO DEMONSTRATING THIS WHICH I AM HAPPY TO SHARE, BUT BELIEVE THAT I CANNOT UPLOAD BELOW AS IT IS NOT ONE OF THE PERMITTED FORMATS.
STRUCTURE:BODY Feb 25, 2019
CRACKING DASHBOARD POSES A SAFETY THREAT TO PEOPLE INSIDE THE VEHICLE AS WELL THE DRIVER IN LACK OF DEPLOYMENT OF THE FRONT AIRBAGS. HAS HAPPENED ON MULTIPLE VEHICLES OF THIS YEAR.
UNKNOWN OR OTHER Feb 17, 2019
FRONT DASHBOARD IS CRACKING AROUND INSTRUMENTAL PANEL AND AROUND DRIVERS SIDE AIRBAGS.
ELECTRONIC STABILITY CONTROL (ESC) Dec 3, 2018
TAKATA RECALL- ENGINE IS BEING REPLACED
ENGINE Dec 3, 2018
TAKATA RECALL- ENGINE IS BEING REPLACED
ELECTRONIC STABILITY CONTROL (ESC) Nov 6, 2018
WHEN DRIVING THE VEHICLE, THIS MOSTLY OCCURS ON SURFACE STREETS, THE STABILITRAK LIGHTS WILL COME ON AND THEN SHUT OFF. THE PROBLEM HAS PROGRESSED AND THE LIGHTS WILL NOW COME ON AND THEN BLACK OUT THE DASHBOARD. THE CAR HAS EVEN COMPLETELY LOST POWER WHILE DRIVING AND THEN COME BACK ON. THIS IS QUITE TERRIFYING! THE BATTERY HAS BEEN REPLACED AND IS BRAND NEW. THE ONLY TIME THE CAR LOST POWER ON THE HIGHWAY WAS WHEN THE CAR WAS MOVING AT A SLOWER RATE OF BETWEEN 30-50 MPH.
ELECTRICAL SYSTEM Nov 6, 2018
WHEN DRIVING THE VEHICLE, THIS MOSTLY OCCURS ON SURFACE STREETS, THE STABILITRAK LIGHTS WILL COME ON AND THEN SHUT OFF. THE PROBLEM HAS PROGRESSED AND THE LIGHTS WILL NOW COME ON AND THEN BLACK OUT THE DASHBOARD. THE CAR HAS EVEN COMPLETELY LOST POWER WHILE DRIVING AND THEN COME BACK ON. THIS IS QUITE TERRIFYING! THE BATTERY HAS BEEN REPLACED AND IS BRAND NEW. THE ONLY TIME THE CAR LOST POWER ON THE HIGHWAY WAS WHEN THE CAR WAS MOVING AT A SLOWER RATE OF BETWEEN 30-50 MPH.
UNKNOWN OR OTHER Oct 28, 2018
WHEN TRYING TO START PUT SUV THE KEY GWYS STUCK AND WON'T TURN AFTER THIS STARTED HAPPENING OUR STABILITY CONTROL SENSOR STARTED GOING OFF. IT USED TO TURN OFF ONE U SHUT OFF THE SUB BUT NOT IT'S ALWAYS ON. AND THE KEY WON'T TURN UNLESS U WIGGLE IT.