2020 VOLKSWAGEN TIGUAN

3 recalls — 196 complaints — 591 TSBs — 5/5 safety rating

STRUCTURE:BODY

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.

Consequence

An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.

Remedy

Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.

6,553 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

SEAT BELTS

Defect Description

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020 Tiguan LWB vehicles. The third row seat belt anchor bolts may not have been properly torqued.

Consequence

Improperly torqued bolts may prevent the third row seat belt from performing as designed in a crash, increasing the risk of injury to the occupant.

Remedy

Volkswagen will notify owners and will repurchase the vehicles. Owners are advised: No one should occupy the third row seat due to the safety risk. The recall began October 7, 2020. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen number for this recall is 69BA.

6 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

SEATS

Defect Description

Volkswagen Group of America, Inc. (Volkswagen ) is recalling certain 2020 Volkswagen Atlas Cross Sport, Jetta, Jetta GLI and Tiguan and Audi Q5 and SQ5 and 2021 Volkswagen Atlas vehicles. Parts of the front seat frame and backrest adjuster may not have been welded properly.

Consequence

In the event of a rear-end crash, the backrest adjustment could break, possibly reducing the amount of occupant restraint, thus increasing risk of injury.

Remedy

Volkswagen will notify owners, and dealers will inspect the front seats, and, as necessary, replace the seatback frames, free of charge. The recall began September 11, 2020. Volkswagen owners may contact their customer service at 1-888-241-2289. Audi owners may contact their customer service at 1... Read more

5,376 vehicles affected

Manufacturer: Volkswagen Group of America, Inc.

Complaint Statistics

196 total complaints 10 crashes 1 fires 6 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	27
UNKNOWN OR OTHER	27
ENGINE	25
SERVICE BRAKES	17
POWER TRAIN	14
STEERING	10
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	10
STRUCTURE:BODY	8
FORWARD COLLISION AVOIDANCE: WARNINGS	7
FUEL/PROPULSION SYSTEM	6

Incident date: Jan 1, 2025

Sunglass holder latch is broken on the 2020 Tiguan, it obstructs the rear view mirror completely. Volkswagen is charging to have it repaired although there are multiple complaints online about this issue. We have to use tape to keep it shut but the heat melts the adhesive and it falls constantly whi... Read more

Incident date: May 15, 2026

center roof console fell out while driving VW states it out of extended warranty charging $200 for repair I find this very dangerous

Incident date: May 31, 2026

While driving on freeway, the overhead console in my 2020 VW Tiguan suddenly fell down. At highway speeds , I thought I had been hit or something. It immediately obstructed the view through my wind shield and rear view. I had to rapidly pull over, narrowly averting a collision. Very dangerous. I see... Read more

Incident date: Apr 14, 2026

When I am driving my vehicle, I get an alert that the "Ignition switched off, please safely stop the video". All electrical power to the vehicle subsequently drops off. This is the same issue that the 2018-2019 VW Jetta's were recalled for in 2023.

Incident date: Apr 14, 2026

Incident date: Apr 9, 2026

When the weather is warm or hot the car will drive less than a mile then cuts off but still drives. No air conditioning no radio or camera works how car shuts off but can still drive.

Incident date: Apr 9, 2026

When the weather is warm or hot the car will drive less than a mile then cuts off but still drives. No air conditioning no radio or camera works how car shuts off but can still drive.

Incident date: Apr 1, 2026

upper center console has completely come down,

Incident date: Mar 21, 2026

The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at 45 MPH, the tailgate unintendedly opened unintentionally while there were items stored in the trunk. Upon coming to a stop at the red light, another driver alerted the contact that the tailgate was open. The c... Read more

Incident date: Oct 15, 2025

The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle shuddered and hesitated, and the transmission was slipping. No warning lights were illuminated. The vehicle was taken to the dealer, where it was diagnosed, and DTC: P2818 “Pressure ... Read more

Incident date: Feb 1, 2026

incidental to nys inspection it was found that rear differential was severely "decayed." the case was fractured and retaining ring on passenger side was broken or out of place. took to Jeep dealer and it was confirmed that the differential was trashed, had to be replaced, and that vehicle unsafe t... Read more

Incident date: Jan 14, 2026

The contact owns a 2020 Volkswagen Tiguan. The contact stated that the engine warning light was illuminated due to an emissions issue. The message to check the oil level was displayed. The contact pulled over to check the oil and added a quart of oil. The vehicle was consuming an excessive amount of... Read more

Incident date: Jan 14, 2026

The contact owns a 2021 Infinity Q50. The contact stated that the vehicle was recently purchased from a dealer. When the vehicle was purchased, the tires were replaced. The vehicle was later taken to the dealer for maintenance, and while at the dealer, the contact was informed that there were nails ... Read more

Incident date: Jan 14, 2026

Incident date: Jan 11, 2026

To Whom It May Concern, I am writing to formally file a complaint regarding my 2020 Chevrolet Silverado 1500 Diesel and to request immediate review and assistance from General Motors. I purchased this vehicle from a GM dealership in 2024 with approximately 70,000 miles for roughly $42,000. The veh... Read more

Incident date: Jan 11, 2026

Car beeped and displayed warning stating that Ignition will turn off and Check Starter System on four separate occasions, resulting in loss of all electrical power including but not limited to headlights, brake lights, console display, speedometer, dashboard lights, turn signals, hazard lights a/c, ... Read more

Incident date: Jan 9, 2026

2025 Toyota Grand Highlander Hybrid AWD, with about 16000 miles. While driving, the brakes failed. The brakes would only work if the pedal was pushed all the way to the floor. A "Low Brake Power" warning light came on the dash. The following warnings came on at the same time. Parking Brake Syst... Read more

Incident date: Jun 5, 2025

The contact owns a 2020 Volkswagen Tiguan. The contact stated that after adding a quart of oil, the contact became aware that almost every three weeks there was blue smoke coming from the exhaust pipes. The contact stated that the oil warning light was illuminated. The vehicle was taken to an indepe... Read more

Incident date: Jun 5, 2025

Odometer Fraud. The contact purchased a 2012 Honda Pilot. The contact then discovered a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 67,450. The contact stated that at the time of retrieving a Carfax report, it was discovered that the mileage ... Read more

Incident date: Dec 31, 1969

My 2022 Sonata has had to have its fuel injectors replaced two times in the 3 years I've had it. On 12/18/2025 My car started to become very slow and could not reach over 20mph, and started to smell like gasoline and shake slightly. I had to get it towed to the hyundai dealership and there they tol... Read more

Incident date: Nov 18, 2025

I am experiencing the Driver Door Control Switch / EBS error. When this occurs my emergency break activates when I am driving, throwing me into a complete stop unexpectedly, pulls several check engine lights and a series of loud distracting alert sounds. This is extremely dangerous on the road and I... Read more

Incident date: Nov 18, 2025

I purchased a 2011 Prius 4 years ago from a dealership. For the last 2 years, whenever I drive the car, the ABS, brake, and skid lights are on. also, there's a slightly whirring noise every few seconds from under the hood. Braking has been affected, and I've had to increase my stopping distance as a... Read more

Incident date: Aug 13, 2025

The contact owned a 2017 Infiniti QX30. The contact stated that, while his wife was driving at an undisclosed speed on a highway, another vehicle suddenly merged into her lane. The driver was unable to react and collided with the rear of the vehicle. As a result, the vehicle swerved out of the lane ... Read more

Crash 1 injured

Incident date: Sep 5, 2025

The contact owns a 2020 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING) and an unknown recall for the tires, and another for the trim around the doors. The contact stated that the recall repairs were completed. The contact’s son picked u... Read more

Incident date: Dec 20, 2024

Head gasket between cylinders 2 and 3 blown, despite regular maintenance being completed by Honda dealerships. This issue has caused vehicle to go into "limp mode" while on the highway leading to safety concerns. This problem has been confirmed by not only a Honda dealer repair shop but also an inde... Read more

Incident date: Aug 4, 2025

I DON'T KNOW EXACTLY THE PROBLEM PART, BUT IT IS UNSAFE TO DRIVE. I ONLY GOT IT FOR ONE WEEK. I DID LET THEM KNOW SINCE THE SECOND DAY I HAD THE CAR, IT WAS KEEPING BREAKING DOWN ON THE STREET. THEY TOLD ME TO KEEP DRIVING IT TO GET COMFORTABLE WITH THE TECHNOLOGY IT HAD. THINKING IS WAS TECHNOLOGY... Read more

Incident date: Sep 29, 2023

No recall information found Unrepaired recall information was not found for this VIN 2025 F-550 Please create a Campaign# for the following Safety Recalls* Fuel injector return line replacement Recall incomplete Brake booster pushrod retainer spring Recall incomplete Steering column inspection ... Read more

Incident date: Sep 29, 2023

Incident date: Jun 1, 2025

The contact owns a 2006 Ford F-350. The contact stated that while driving approximately 45 MPH, the front passenger wheel drove over a small dip in the roadway and the vehicle started to shimmy. The contact stated that the vehicle was difficult to steer. The contact continued driving at a slower spe... Read more

Incident date: Jun 24, 2025

The contact owns a 2024 Chevrolet Tahoe. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a ... Read more

Incident date: May 23, 2025

The contact owns a 2015 Ford Taurus. The contact stated that upon shifting the vehicle into reverse, the rearview camera failed to display an image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigati... Read more

Incident date: May 1, 2025

HONDALINK app does not operate as intended, restricting access to vehicle door unlock, safety warnings/alerts or tire safety information or roadside assistance during incidents.

Incident date: Apr 23, 2025

Steering was stiff and difficult to handle car on turns. Lots of extra effort required when deviating from center. Overcorrection could easily cause an accident. Vehicle was recently acquired by dealership from auction. It needs to be added to the recall list.

Incident date: Apr 21, 2025

Smart City Break Malfunction warning light appears while driving. Simultaneously the tire pressure warning appears. Also, at the same time, the temperature reads -20 to -40 degrees. Yes, vehicle is available for inspection. Fearful that car could randomly break while driving putting myself and fami... Read more

Incident date: Mar 24, 2025

I was stopped at a light at a busy intersection and when I went to drive when the light turned green, my van did nothing. It had turned off the engine when I stopped at the intersection. I tried to switch gears and it wouldn’t change. I was kind of panicking because I was holding up a ton of traff... Read more

Incident date: Mar 18, 2025

The vehicle will not start and is showing a warning message , " Low Braking Power Stop in a Safe Place See Owner's Manual".

Incident date: Aug 1, 2024

The contact owns a 2019 Ford Ecosport. While the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended, and the transmission failed to shift above second gear. In addition, the contact became aware of an abnorma... Read more

Incident date: Jul 15, 2024

On or about 11/14/24 Car found completely dead and won't start in garage. Car had about 50% charge in main battery pack and 12V completely dead. Called OnStar service and they had vehicle taken to dealership on flatbed. GM app reports Vehicle Issues: "Electric Drive Unit, Lithium Ion Battery, Electr... Read more

Incident date: May 14, 2024

I have a 2014 Dodge Ram with a 3 way heater valve causing check engine light concrens. I have read several Ram forum about this situation. people are replacing the valve and trucks run well after repair but the check engine light stays illuminated and will not reset. From what I'm understanding is ... Read more

Incident date: Jul 15, 2024

Incident date: Nov 7, 2024

My car was leaking brake fluid but no spots on ground. My brakes started locking and not work at all. After having car serviced multiple times my brakes completly stopped all together. Left for mechanic and my car in the engine bay caught fire. Burned completly for total loss. ABS modularor had reca... Read more

Fire

Incident date: Oct 7, 2024

The contact owns a 2009 Saturn Outlook. The contact stated that stated while driving at an undisclosed speed, the vehicle made an abnormal sound and stalled. The check engine warning light was illuminated. The contact was able to veer to the side of the road. The vehicle failed to restart and was to... Read more

Incident date: Sep 19, 2024

I received a letter from you regarding “Recall on the Anti-Lock Brake System” letter states:: Our records indicate that your vehicle is affected by this recall. So I contacted the Hyundai dealer here in El Paso, made an appointment, (which took 2wks) went to the appointment showed them the lett... Read more

Incident date: Sep 19, 2024

The contact owns a 2014 Ford Fusion. The contact stated while driving at an undisclosed speed, an unknown warning light illuminated, and the contact noticed a ticking sound coming from the vehicle. The contact stated that the check engine warning light later became illuminated. The vehicle was taken... Read more

Incident date: Sep 1, 2024

The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle was restarted. However, after traveling a short distance, the vehicle lost motive... Read more

Incident date: Aug 21, 2024

Transmission abruptly shifts between lower gears (1-5), sometimes causing a jerking motion. Several times it drops down (feeling like car completely looses power) causing cars in to almost rear end vehicle, conversely jerks forward when shifting into high gear almost rear-ending car in front of me. ... Read more

Incident date: Aug 21, 2024

I have been experiencing a noticeable delay in throttle response when accelerating, particularly when attempting to slowly merge into traffic. For example, when I press the accelerator to make a left turn, my Tiguan hesitates for approximately 2-3 seconds before responding, creating a significant sa... Read more

Incident date: Aug 1, 2024

Cam Phasers went bad, had to get replaced.

Incident date: Aug 21, 2024

The engine experienced rod bearing failure while driving the vehicle. The vehicle died on the road in a high traffic area, which put me and others at risk as they tried to maneuver around the car and as I tried to get the car off the road. The car had just had the oil changed, and had consistent/reg... Read more

Incident date: Aug 1, 2024

After two years, we had a rock hit our windshield and crack it. The car is not safe to drive and it is our only vehicle. We have learned that Subaru has used subpar glass on their windshields and they just had a class action lawsuit regarding that. Today, we were told that they have a National Ba... Read more

Showing 50 of 196 complaints.

NHTSA Safety Ratings — 2020 VOLKSWAGEN TIGUAN

2020 Volkswagen Tiguan SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash — Driver	4 / 5 ★★★★☆
Frontal Crash — Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash — Driver	5 / 5 ★★★★★
Side Crash — Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	0.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy — 2020 VOLKSWAGEN TIGUAN

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.0L 4-cyl, Automatic (S8) (Front-Wheel Drive)	22.0	29.0	25.0	Regular	$2,700

CO2 Emissions: 356.0 g/mile (Small Sport Utility Vehicle 2WD)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 2020 VOLKSWAGEN TIGUAN

591 manufacturer communications from 411 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	105
060000 ENGINE AND ENGINE COOLING	64
110000 ELECTRICAL SYSTEM	52
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	47
980000 UNKNOWN OR OTHER	35
060000 ENGINE (PWS)	25
118000 ELECTRICAL SYSTEM:SOFTWARE	23
353000 EQUIPMENT:ELECTRICAL	21

980000 UNKNOWN OR OTHER

VW Engine oil quality standards

138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS

Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.

980000 UNKNOWN OR OTHER

Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.

103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

Bevel box leaking, update to Arteon labor operation numbers.

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Engine Crank, No Start or No -J623- ECM Communication with DTC U0100 Stored in ECM Fault Memory

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

VW Engine oil quality standards

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Remote Key testing & replacement.

980000 UNKNOWN OR OTHER

Remote Key testing & replacement.

060000 ENGINE (PWS)

VW Engine oil quality standards

980000 UNKNOWN OR OTHER

VW Engine oil quality standards

138410 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:CLUTCH

A/C Compressor leak diagnosis

980000 UNKNOWN OR OTHER

A/C Compressor leak diagnosis

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

MIB2 MQB Composition & Discover Media Infotainment System Malfunctions

980000 UNKNOWN OR OTHER

MIB2 MQB Composition & Discover Media Infotainment System Malfunctions

118000 ELECTRICAL SYSTEM:SOFTWARE

Addressing Cybersecurity or Vehicle Hack concerns

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

980000 UNKNOWN OR OTHER

Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.

118100 ELECTRICAL SYSTEM:ADAS:CONTROL MODULE

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.

980000 UNKNOWN OR OTHER

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Paint inspection during Perfect Delivery Inspection (PDI)

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

116400 ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

115010 ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

980000 UNKNOWN OR OTHER

Remote Engine Start and/or Lock/Unlock does not work with "myVW" smart phone app.

160000 STRUCTURE

In certain situations, water may leak through the seam in the under hood cowl and into the vehicle interior. Closure notice

980000 UNKNOWN OR OTHER

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

980000 UNKNOWN OR OTHER

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW Engine oil quality standards

060000 ENGINE AND ENGINE COOLING

VW Engine oil quality standards

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number

060000 ENGINE (PWS)

VW Engine oil quality standards

980000 UNKNOWN OR OTHER

This special notice is to inform dealers to return the parts listed if it meets the criteria provided.

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension revision. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

VW Engine oil quality standards

353000 EQUIPMENT:ELECTRICAL

Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Safety Related Inquiry and Reporting

060000 ENGINE AND ENGINE COOLING

Flushing an R1234YF A/C circuit using a flush machine

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions

134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY

This Document informs dealers on the Sunroof Class Action Limited Warranty Extension

060000 ENGINE AND ENGINE COOLING

Update to Volkswagen engine oil standards

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Helpline & Parts Dept. contact information.

030000 BRAKES (PWS)

Brake repair or replacement instruction.

030000 BRAKES (PWS)

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

350000 EQUIPMENT

Brake Disc (rotor) instruction for resurfacing following Volkswagen Warranty Policy & Procedure Manual.

110000 ELECTRICAL SYSTEM

Diagnostic assistance for excessive static current draw

060000 ENGINE AND ENGINE COOLING

Volkswagen Engine oil quality standards, update to attachments.

118000 ELECTRICAL SYSTEM:SOFTWARE

This communication is a notice for software changes with the ODIS program for specific cars.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

110000 ELECTRICAL SYSTEM

Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger

118000 ELECTRICAL SYSTEM:SOFTWARE

Software Version Management (SVM) instruction.

060000 ENGINE AND ENGINE COOLING

Correct engine oil level during Perfect Delivery Inspection (PDI)

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

Automatic Transmission Fluid Requirements

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Volkswagen Engine Oil Standards, updated to include model year 2024.

060000 ENGINE AND ENGINE COOLING

Volkswagen Engine Oil Standards, updated to include model year 2024.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Engine Oil Consumption Measurement Instruction and Work sheet.

060000 ENGINE AND ENGINE COOLING

Engine Oil Consumption Measurement Instruction and Work sheet.

102000 POWER TRAIN:MANUAL TRANSMISSION

Noise Diagnostic for Manual Transmission vehicles.

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

Gasoline quality information in regards to gasoline engine performance.

060000 ENGINE AND ENGINE COOLING

Gasoline quality information in regards to gasoline engine performance.

070000 FUEL SYSTEM, GASOLINE

Gasoline fuel additive

060000 ENGINE AND ENGINE COOLING

Diagnostic Aid for engine misfire.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Noise Diagnostic for Manual Transmission vehicles.

118000 ELECTRICAL SYSTEM:SOFTWARE

Notifying customers they can take advantage of complimentary safe and secure after their complimentary software update

118000 ELECTRICAL SYSTEM:SOFTWARE

This communication is a notice for software changes with the ODIS program for specific cars

110000 ELECTRICAL SYSTEM

This communication is a notice for software changes with the ODIS program for specific cars

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine oil quality standards, update to attachments.

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Introduce new engine coolant compatible with all models and all model years.

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Battery adaptation procedure when battery label is missing.

355100 EQUIPMENT:OTHER:LABELS

Battery adaptation procedure when battery label is missing.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Engine oil quality standards, update to attachments.

350000 EQUIPMENT

This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.

110000 ELECTRICAL SYSTEM

This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.

353000 EQUIPMENT:ELECTRICAL

KESSY Key Adaptation.

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Volkswagen Engine Oil Quality Standards

350000 EQUIPMENT

This special notice is to inform dealers to return the parts listed only order the successor parts going forward.

112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Generator Replacement

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Explanation of message in Instrument Cluster display that the "Start/Stop" system is in standby

030000 BRAKES (PWS)

Front brake pad installation tip.

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

EVAP components available separately or as an assembly.

160000 STRUCTURE

Strut or Shock leak assessment.

116340 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

Procedure before remote key battery replacement

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Document informs dealers on VWP-23-01

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

150000 SEAT BELTS

VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.

140000 AIR BAGS

VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.

350000 EQUIPMENT

Water migration underneath transportation covering (RAPGARD).

220000 SEATS

Driver Seat, Memory Set procedure.

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Required Alignment Submission form.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Update model year applicability to include 2023.

118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS

Park Assist Sensors Providing False Warnings. Updated to include additional model year applicability.

060000 ENGINE AND ENGINE COOLING

Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).

110000 ELECTRICAL SYSTEM

Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Document informs dealers on VWP-22-16

Showing 100 of 591 bulletins.

NHTSA Safety Investigations — VOLKSWAGEN TIGUAN

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA — Closed — Model Year: 2018

Seat Belt Webbing Failure

In December 2017, NHTSA conducted two (2) New Car Assessment Program (NCAP) tests on the Model Year (MY) 2018 Volkswagen (VW) Tiguan. Both tests were 35mph full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-... belted in the right front passenger position. The tests were conducted on December 8, 2017, at MGA Research Corp. (MGA) in Wisconsin and December 13, 2017, at the Transportation Research Center (TRC) of Ohio.During both crash tests, the driver seat belt webbing completely separated at the point where the webbing loops through the Crash Locking Tongue (CLT). In both NCAP tests, the dummy injury criteria requirements, as set forth in Federal Motor Vehicle Safety Standard (FMVSS) 208, were met with one exception. The chest deceleration G force requirement was exceeded in the test conducted at TRC. The FMVSS 208 injury criteria requirement for the chest deceleration is 60 Gs and it was measured at 67 Gs in the test conducted at TRC. It should be noted, FMVSS 208 does not include a requirement that the seat belt webbing remain intact during a frontal collision to comply with the standard. Compliance with the standard is based on the dummy injury criteria.Further, the Agency has conducted NCAP testing with no substantial protocol changes for over forty (40) years. This includes tests conducted prior and subsequent to the subject NCAP tests. During that time there has not been a similar failure of the seat belt webbing in any other NCAP tested vehicle manufactured by VW or another manufacturer.In November 2020, VW filed a defect notice (20V-724/69BH) that recalled seat belt systems, both driver, and front passenger, that were manufactured with webbing from the same lot as the two NCAP tested MY2018 Tiguan vehicles. VW has tested and inspected several of the returned seat belt systems and found no anomalies in either the webbing or the CLT that would substantially affect system performance in a frontal collision.The Office of Defects Investigation (ODI) estimates that between 2000 and 3500 frontal collisions involving MY2018 VW Tiguan vehicles have occurred in the field during the time these vehicles have been in service. This estimate is based on vehicle population and an estimated yearly rate of severe frontal collisions.A severe frontal collision is defined, in this instance, as being of sufficient severity to warrant a commanded deployment of the frontal air bags. These collisions would place a significant load on the seat belt system similar to loads experienced during the NCAP tests. To date, neither ODI nor VW is aware of any frontal collision in the field that resulted in separation of the seat belt webbing. ODI believes that had any field collisions involved separation of the seat belt webbing, the Agency would have been notified.In view of the recall being conducted by VW, and lack of field data demonstrating a system defect, ODI is closing this Engineering Analysis (EA). The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances.Read more

PE — Closed — Model Year: 2018

Seat Belt Webbing Failure

In December 2017, NHTSA conducted two New Car Assessment Program (NCAP) tests on the 2018 MY Volkswagen (VW) Tiguan. Both tests were 35 mph, full frontal impacts into a rigid barrier with a 50th percentile male dummy seat-belted in the driver position and a 5th percentile female seat-belted in the r... Read more

PE — Closed — Model Year: 2009

Partial Loss of Exterior Lights

Volkswagen Group of America (VW) is conducting a safety recall of approximately 62,155 model year (MY) 2009-2011 Volkswagen Tiguan vehicles to address a partial loss of the exterior lighting (see NHTSA recall 13V-569 for more information).These vehicles' exterior lighting system is protected by two ... separate fuses contained in a fuse box located in the engine compartment.According to VW, high thermal cycling and soft-coated fuse coating material used at the F16 (also referred to as SB16) location causes movement between the fuse blade and socket, resulting in abrasions on the fuse coating material.This increases resistance and results in overheating of the fuse and disruption of electrical current flow to roughly half of the vehicle's exterior lighting circuits. Examples include loss of one of each of the following: low beam headlight, high beam headlight, brake light, and turn signal light involving the front and rear of the vehicle.VW has stated that the subject F16 fuse in the Tiguan model was used in several other Volkswagen models.According to VW, the temperature of the vehicle's engine and the fuse box varies by vehicle model.ODI found that the complaint and warranty rates for the MY 2009-2010 Tiguan are more than four times greater than that of MY 2009-2010 Volkswagen Jetta sedans.ODI is aware of VW's plan to take a service action of some, but not all, of the other vehicle models.The action will cover MY 2009-2010 Jetta sedan and MY 2009 GTI vehicles.ODI will monitor complaints to NHTSA on all other Volkswagen models equipped with the same subject fuse and take further action if warranted.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10362206, 10471503, 10490408, 10501271, 10504495, 10508638, 10512642, 10520573, 10521147, 10522909, 10523748, 10526032, 10534679, 10538004, 10538410, 10543629, 10544805, 10545540, 10547334, 10547530, 10547775, 10549584, 10550140, 10550903, 10551486, 10551503, 10551538, 10551776, 10551816, 10551848, 10551853, 10552153, 10552322, 10552740, 10552811, 10552866, 10553122, 10553299, 10554352, 10554441, 10554443, 10554730, 10554890, 10555047, 10555080, 10555527, 10555540, 10555988, 10556475, 10558014, 10559441, 10559447, 10561642, 10562693.Read more

VOLKSWAGEN TIGUAN — All Years Overview

Complete safety history for the VOLKSWAGEN TIGUAN across all model years (2009–2025).

63 Total Recalls

3,311 Total Complaints

3 Investigations

126 Reported Crashes

46 Reported Fires

1 Reported Deaths

VOLKSWAGEN TIGUAN — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	0	23	View
2025	2	55	View
2024	2	82	View
2023	1	84	View
2022	5	414	View
2021	5	172	View
2020 (current)	3	196
2019	5	277	View
2018	13	446	View
2017	4	100	View
2016	2	145	View
2015	4	106	View
2014	3	127	View
2013	3	227	View
2012	3	214	View
2011	3	238	View
2010	2	158	View
2009	3	247	View

Other VOLKSWAGEN Models

Model	Recalls	Complaints
JETTA	249	14,075	View
GOLF	190	2,084	View
PASSAT	185	10,492	View
BEETLE	157	3,629	View
GTI	116	1,926	View
ID.4	115	1,606	View
ATLAS	101	2,700	View
ATLAS CROSS SPORT	73	701	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 VOLKSWAGEN TIGUAN

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings — 2020 VOLKSWAGEN TIGUAN

Safety Technology

EPA Fuel Economy — 2020 VOLKSWAGEN TIGUAN

Technical Service Bulletins — 2020 VOLKSWAGEN TIGUAN

Most Affected Components

NHTSA Safety Investigations — VOLKSWAGEN TIGUAN

VOLKSWAGEN TIGUAN — All Years Overview

VOLKSWAGEN TIGUAN — Year by Year

Other VOLKSWAGEN Models