STEERING
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.
Consequence
A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will replace the right-side steering rack mounting bolt, free of charge. Owner notification letters are expected to be mailed November 10, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 48LG and 48VT. Vehicle Identification Nu
... mbers (VINs) involved in this recall became searchable on NHTSA.gov on September 16, 2026.Read more
208,724 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
STRUCTURE:BODY
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Tiguan and 2018-2021 Tiguan long wheel base (LWB) vehicles. Due to incorrect installation instructions, the accessory rear hatch spoiler may be insufficiently attached to the vehicle.
Consequence
An insufficiently attached spoiler may separate from the vehicle, becoming a road hazard and increasing the risk of a crash.
Remedy
Dealers will replace the spoiler, free of charge. Owner notification letters were mailed June 3, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N5.
6,553 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
STRUCTURE:BODY:ROOF AND PILLARS
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan vehicles. During the repair of roof damage, an incorrect roof reinforcement assembly may have been installed.
Consequence
The incorrect roof reinforcement may decrease the roof's structural integrity or impact deployment of the side curtain air bags, increasing the risk of injury in the event of a crash.
Remedy
Dealers will be replace the roof reinforcement, free of charge. Owner notification letters were mailed November 19, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 51H5.
2 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
SEAT BELTS:FRONT:WEBBING
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan LWB vehicles. In the event of a crash, one or both of the front seat belt's webbing may tear.
Consequence
A torn seat belt may not adequately restrain the seat occupant during a crash, increasing their risk of injury.
Remedy
Volkswagen will notify owners, and dealers will inspect the front seat belts and replace them as necessary, free of charge. The recall began April 13, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69BH.
10,835 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
UNKNOWN OR OTHER
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2
... 008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.Read more
Consequence
If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.
Remedy
Volkswagen will notify owners and repurchase the affected vehicles. The recall began November 6, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 01D7. Note: This recall is an expansion of NHTSA recall number 18V-329.
113 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2019 Golf Sportwagen, 2019 Jetta, 2015-2019 Golf, and 2018-2019 Tiguan vehicles. The rear coil springs may prematurely fracture.
Consequence
If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the rear axle coil springs, free of charge. The recall began April 12, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42J5.
56,173 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas and Tiguan and 2019 Volkswagen Jetta vehicles that do not have keyless entry. The instrument cluster may not provide an audible warning to let the driver know that the key is still in the ignition when th
... e door is open. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."Read more
Consequence
If the driver is not notified by an audible noise that the key is left in the ignition, it can increase the risk of vehicle theft or crash.
Remedy
Volkswagen will notify owners, and dealers will reprogram the instrument cluster, free of charge. The recall began December 13, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 90L3 and 90L4.
73,549 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan vehicles. The LED module for the panoramic sunroof ambient light bar may short circuit.
Consequence
A short-circuit can increase the risk of a fire.
Remedy
Volkswagen will notify owners, and dealers will disconnect the power supply for the panoramic sunroof LED module, free of charge, until a future service action can safely reactivate the feature. The recall began July 24, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volk
... swagen's number for this recall 60D1.Read more
45,457 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas and Tiguan vehicles. In the event of a crash, the passenger frontal air bag may tear or not properly unfold during deployment.
Consequence
If the air bag were to tear or unfold incorrectly during deployment, it can increase the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will replace the passenger frontal air bag, free of charge. The recall began July 19, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 69W8, and 69W9.
821 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan and Tiguan long wheel base (LWB) vehicles. The nut that holds the lower ball joint of the front wheel on each side of the vehicle may be loose or improperly tightened.
Consequence
A loose or improperly tightened ball joint nut can result in the separation of the lower ball joint causing steering, traction or other stability issues, increasing the risk of a crash.
Remedy
Volkswagen has notified owners, and dealers will replace the nut on the lower ball joint and, as necessary, clean the thread in the ball joint, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 4
... 0N4. Note: owners are advised not to drive their vehicle until the recall repair has been performed.Read more
2,473 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
SUSPENSION:REAR:SHOCK ABSORBER
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheelbase (LWB) vehicles. A lower loop of a rear shock absorber may separate from its base due to an incorrect welding process
Consequence
If the lower loop of the rear shock absorber detaches, there may be a loss of vehicle control, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect the rear shock absorbers, replacing them as necessary, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 42i7.
7,430 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
ENGINE
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan long wheel base (LWB) vehicles. The engine support bolts on these vehicles may not have been properly tightened.
Consequence
If the engine support bolts were not properly tightened, an unexpected engine breakdown or loss of engine power may occur, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace engine support bolts, free of charge. The recall began March 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 10F7.
4 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
AIR BAGS:FRONTAL
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Mot
... or Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."Read more
Consequence
In the event of a crash, the incorrect air bags may not protect the driver as intended, increasing the risk of injury.
Remedy
Volkswagen will notify owners, and dealers will replace the steering wheel and front driver air bag module, free of charge. The recall began May 30, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69V2.
3,768 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
EXTERIOR LIGHTING:TAIL LIGHTS
Defect Description
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Tiguan long wheel base (LWB) vehicles. The back-up lights in the taillight assemblies may not be bright enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard
... (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."Read more
Consequence
If the back-up lights are not bright enough, other drivers may not see the vehicle reversing, or the driver may back into an obstacle, increasing the risk of a crash.
Remedy
Volkswagen will notify owners, and dealers will replace the affected inner taillight assemblies, free of charge. The recall began December 15, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 94J9.
5,509 vehicles affected
Manufacturer: Volkswagen Group of America, Inc.
Complaint Statistics
457 total complaints
10 crashes 4 fires 9 injuries
Top Reported Components
| Component | Complaints |
| ENGINE | 82 |
| POWER TRAIN | 50 |
| UNKNOWN OR OTHER | 46 |
| ELECTRICAL SYSTEM | 41 |
| STRUCTURE:BODY | 37 |
| FUEL/PROPULSION SYSTEM | 36 |
| VEHICLE SPEED CONTROL | 23 |
| SERVICE BRAKES | 21 |
| EXTERIOR LIGHTING | 16 |
| STEERING | 13 |
Incident date: May 31, 2026
The car went into limp mode on an Interstate Highway. It was taken to a VW dealer in Mooresville, NC after two other private garages could not diagnose the problem. Their is a current Factory Warranty Extension for 2017, 2018, 2019 VW Tiguan's. The dealer in Mooresville kept the car for two weeks. D
... rove it for over 100 miles. They claim They can see the code in the computer but it is not active so VW will not pay for the known problem. I feel this is a safety issue as the car will not only possibly go into limp mode at any time but when stepping on the accelerator when not in limp mode the exhibits another known fault. The engine initially sputters as if it is going to stall then accelerates very quickly.Read more
Incident date: Jul 1, 2023
This vehicle goes through oil at a rapid rate. I am adding oil to my car every week. I have had to add at least 2 quarts between oil changes for the duration of owning the vehicle.
Incident date: Jul 9, 2026
I began intermittently noticing a gasoline/fuel odor shortly after taking possession of the vehicle in June 2026. The odor became significantly worse, and I formally reported it to the selling dealership on July 9, 2026. The vehicle was subsequently taken to an authorized Volkswagen dealership for e
... valuation. A repair order dated July 23, 2026 documents: “Customer states that the vehicle smells of fuel. Could not duplicate customer concern.” Before the evaluation, I explained that the odor becomes most noticeable after the vehicle has been driven for an extended period, particularly in extreme Arizona heat. My normal commute is approximately one hour each way and 60 miles per day. I do not know how far or under what conditions the vehicle was road-tested during the evaluation. The vehicle remained with the dealership during the repair process and was returned to me on August 13, 2026. The condition has continued and has become substantially worse. After extended driving in extreme heat, the gasoline odor can become unbearable and is now noticeable inside the passenger compartment while I am driving. When parked in my home garage, the gasoline odor becomes strong enough to enter the house, and neighbors have also noticed it. The odor has also resulted in complaints from others in the parking garage at my workplace. I’m currently using approximately one tank of gasoline every two and a half days. I do not know whether the fuel consumption and gasoline odor are related. The specific failed component is UNKNOWN. The vehicle remains available for inspection. The concern has previously been presented to both the selling dealership and an authorized Volkswagen dealership, but the cause has not been identified and the condition continues.Read more
Incident date: Apr 15, 2005
While I was driving down a flat road this past week, the front left coil spring on my 2018 VW Tiguan S spontaneously broke, causing a large chunk of the coil spring to bounce around in the wheel well of the car and ultimately flying out into oncoming traffic as well as the left front end of my car t
... o dip forward due to the shortening of the leftover coil spring. After going to the repair shop, I learned that this is a very common issue among VW products of these years. I also came to find out that my front control arms bearings are in need of replacement due to loose bushings, which is an already recalled issue on certain 2018 VW Tiguan vehicles, but of course, my vehicle is not listed under the recall. I am extremely upset and disappointed that my vehicle is being affected by all of these known recalled issues, yet when I run my VIN number, my car is never "affected". Suspension issues can be extremely dangerous, and I feel as if the issues that I have been having are known issues; I should have the right to get them repaired under recall rather than having to pay out of pocket once the part ultimately fails, putting me and others at risk for injury.Read more
Incident date: May 1, 2019
I purchased this 2018 Volkswagen Tiguan in September 2019 and began noticing an intermittent rearview-camera problem around that time. I do not remember the exact date of the first occurrence because the problem initially happened only occasionally and was not persistent. When the vehicle is placed
... in reverse, the rearview camera intermittently fails to provide a reliable image. At other times, it operates normally. Because the problem is intermittent, it has been difficult for the dealership to reproduce consistently. Loss of the camera image reduces visibility behind the vehicle and creates a safety concern while backing up. An authorized Volkswagen dealership inspected the vehicle. The service manager stated that the stored fault indicates an intermittent open circuit in the video cable. The dealer’s diagnostic history reportedly shows approximately 90 fault occurrences beginning July 19, 2026. During recent testing, the dealership was able to get the fault to set once. The dealership has not conclusively confirmed that the camera control module failed. It proposes replacing the module as the first repair step for approximately $1,165 and stated that additional repairs may be necessary if the module replacement does not correct the problem. Volkswagen Customer CARE documented the concern under Case Number 07696586. I am submitting this report because the intermittent loss of the rearview-camera image may reduce the driver’s view behind the vehicle and increase the risk of a backing collision.Read more
Incident date: May 1, 2019
I purchased this 2018 Volkswagen Tiguan in September 2019 and began noticing an intermittent rearview-camera problem around that time. I do not remember the exact date of the first occurrence because the problem initially happened only occasionally and was not persistent. When the vehicle is placed
... in reverse, the rearview camera intermittently fails to provide a reliable image. At other times, it operates normally. Because the problem is intermittent, it has been difficult for the dealership to reproduce consistently. Loss of the camera image reduces visibility behind the vehicle and creates a safety concern while backing up. An authorized Volkswagen dealership inspected the vehicle. The service manager stated that the stored fault indicates an intermittent open circuit in the video cable. The dealer’s diagnostic history reportedly shows approximately 90 fault occurrences beginning July 19, 2026. During recent testing, the dealership was able to get the fault to set once. The dealership has not conclusively confirmed that the camera control module failed. It proposes replacing the module as the first repair step for approximately $1,165 and stated that additional repairs may be necessary if the module replacement does not correct the problem. Volkswagen Customer CARE documented the concern under Case Number 07696586. I am submitting this report because the intermittent loss of the rearview-camera image may reduce the driver’s view behind the vehicle and increase the risk of a backing collision.Read more
Incident date: May 1, 2019
I purchased this 2018 Volkswagen Tiguan in September 2019 and began noticing an intermittent rearview-camera problem around that time. I do not remember the exact date of the first occurrence because the problem initially happened only occasionally and was not persistent. When the vehicle is placed
... in reverse, the rearview camera intermittently fails to provide a reliable image. At other times, it operates normally. Because the problem is intermittent, it has been difficult for the dealership to reproduce consistently. Loss of the camera image reduces visibility behind the vehicle and creates a safety concern while backing up. An authorized Volkswagen dealership inspected the vehicle. The service manager stated that the stored fault indicates an intermittent open circuit in the video cable. The dealer’s diagnostic history reportedly shows approximately 90 fault occurrences beginning July 19, 2026. During recent testing, the dealership was able to get the fault to set once. The dealership has not conclusively confirmed that the camera control module failed. It proposes replacing the module as the first repair step for approximately $1,165 and stated that additional repairs may be necessary if the module replacement does not correct the problem. Volkswagen Customer CARE documented the concern under Case Number 07696586. I am submitting this report because the intermittent loss of the rearview-camera image may reduce the driver’s view behind the vehicle and increase the risk of a backing collision.Read more
Incident date: Aug 18, 2026
I discovered a potential safety defect while inspecting and preparing my Graco Turn2Me child restraint for eventual forward-facing use. The seat is Model 2170122, manufactured 08/26/2024. The physical SnugLock/LATCH configuration of my seat appears inconsistent with Graco’s published Turn2Me ins
... tructions and installation videos. The rear-facing SnugLock lock-off/release mechanism shown by Graco does not appear to be present or accessible on my seat. The gray InRight lower-anchor/LATCH strap is routed through the blue rear-facing belt path and cannot be repositioned in the manner shown in Graco’s instructions. I cannot move the lower-anchor system into its designated storage location or reroute it through the orange forward-facing belt path as required for forward-facing LATCH installation. This child restraint has been used to transport my child before I discovered the condition. There was no crash, fire, injury, or fatality associated with the discovery. I have stopped using the seat. I reported the issue directly to Graco. Graco created Case #52041838 and Case #52041872, cross-referenced them for Product Safety review, and instructed me in writing to “refrain from using the product until further advice is given.” I am requesting that NHTSA review this as a potential manufacturing/assembly or child-restraint safety defect. Photographs documenting the seat, lower-anchor routing, apparent SnugLock discrepancy, and manufacturer label are available.Read more
Incident date: Aug 18, 2026
I discovered a potential safety defect while inspecting and preparing my Graco Turn2Me child restraint for eventual forward-facing use. The seat is Model 2170122, manufactured 08/26/2024. The physical SnugLock/LATCH configuration of my seat appears inconsistent with Graco’s published Turn2Me ins
... tructions and installation videos. The rear-facing SnugLock lock-off/release mechanism shown by Graco does not appear to be present or accessible on my seat. The gray InRight lower-anchor/LATCH strap is routed through the blue rear-facing belt path and cannot be repositioned in the manner shown in Graco’s instructions. I cannot move the lower-anchor system into its designated storage location or reroute it through the orange forward-facing belt path as required for forward-facing LATCH installation. This child restraint has been used to transport my child before I discovered the condition. There was no crash, fire, injury, or fatality associated with the discovery. I have stopped using the seat. I reported the issue directly to Graco. Graco created Case #52041838 and Case #52041872, cross-referenced them for Product Safety review, and instructed me in writing to “refrain from using the product until further advice is given.” I am requesting that NHTSA review this as a potential manufacturing/assembly or child-restraint safety defect. Photographs documenting the seat, lower-anchor routing, apparent SnugLock discrepancy, and manufacturer label are available.Read more
Incident date: Aug 5, 2026
The contact owns a 2014 Ram 2500. The contact stated that while driving on several occasions at various speeds, the instrument panel failed to display pertinent information. The vehicle was not diagnosed or repaired. The contact believed that the failure was associated with NHTSA Campaign Number: 13
... V486000 (Electrical System). The manufacturer was not notified of the failure. The failure mileage was approximately 189,000.Read more
Incident date: Jul 29, 2026
Rodent damage to plant based wiring to Engine Harness A and valve vacuum hose. Cost $1700 and 2 repairs.
Incident date: Apr 25, 2026
Recall 23V-431 (Honda 23-046) was previously performed on my vehicle to address MOST communication network failures affecting the infotainment system and backup camera. Despite the recall being marked complete, I continued experiencing intermittent infotainment failures. Symptoms include “Network
... Connection Lost” messages, complete loss of the center display, audio failure, Apple CarPlay disconnects, system resets, and loss of the backup camera while reversing. The failures frequently occur while driving over bumps, during turns, and recently while backing into a parking space. Because the issue persisted, I sought a second opinion from another Honda dealer. During their inspection, they advised that required portions of Recall 23-046 had not been completed by the original dealership that performed the recall. The service advisor informed me that system history had not been cleared, a factory cable reset had not been performed, and the audio unit had not been properly initialized. In a follow-up text message, the advisor described the situation as a “workmanship error” by the original dealership. The remaining recall procedures were completed, however the same symptoms returned immediately afterward. The center display, audio, Apple CarPlay, and backup camera continue to intermittently fail. I have incurred diagnostic expenses and out-of-pocket repair costs attempting to resolve this issue. My concern is that the original recall repair may not have been properly completed and that the same safety-related symptoms addressed by Recall 23V-431 continue to occur, including loss of backup camera functionality while reversing. I am submitting this complaint because I am concerned that the recall remedy was not properly performed and that the safety defect addressed by the recall may still be present.Read more
Incident date: Apr 25, 2026
Car's backup camera doesn't engage, leaving the screen black. Dealer claimed it was fixed after a four hour visit, but the camera broke again the same day.
Incident date: Apr 25, 2026
After putting our Silverado in park it will not turn to the off position or release the key from the ignition immediately. We have to wait 1-3 minutes without attempting to turn it in the off position and then the key will release from ignition. No warning lamps. No error codes on reader. Repeatabl
... e by auto technician who suggested a battery change- our current battery was fine and did not fix the issue. If you forget and try to remove the key in under a minute after parking you have to restart the truck, go back to park and then start the 1-3 minute countdown all over before it will release the key. The truck is in park, the parking brake is engaged (although we tried without using the brake and still won’t release key) This means the trucks battery has to run until it will release the key. Or chance leaving the key in the ignition (still draining battery) since it won’t turn to the off position.Read more
Incident date: Apr 25, 2025
Coolant leak observed at the upper radiator hose quick-connect fitting. The leak appears to originate from the internal seal at the radiator inlet connection. This issue developed without warning and is consistent with a known defect in the radiator hose seal design used in 2023 GMC Canyon vehicles.
... Vehicle experienced coolant loss and visible residue at the connection point. No visible external damage to the radiator or hose assembly was observed. GM has issued a Special Coverage program for similar radiator inlet hose seal failures in related vehicles using the same component design. Concern is that this defect may lead to coolant loss and potential engine overheating if not addressed.Read more
Incident date: Apr 25, 2025
The frame of my 2018 Chevrolet Silverado 1500 has rusted through to the point of failing Maine state safety inspection at only 41,000 miles. A licensed Maine inspection station identified structural frame corrosion and determined the vehicle is unsafe to operate. A Chevrolet dealer confirmed the fra
... me rust and stated the truck must have rusted sections cut out and welded to be made roadworthy. The vehicle is available for inspection upon request. Safety risk: A rusted-through frame on a pickup truck is a serious structural defect. Frame failure while driving could cause loss of vehicle control, separation of suspension or drivetrain components, or catastrophic structural collapse, particularly at highway speeds or under load. The vehicle is currently unregisterable in Maine due to this safety failure. The failure has been confirmed by both an independent licensed inspection station and by a Chevrolet dealership service department. This failure is consistent with a known manufacturing defect documented in GM Technical Service Bulletin 19-NA-255, which acknowledges that the wax coating applied to the frames of 2011–2024 Silverado and Sierra trucks was improperly applied by a third-party frame supplier, causing the coating to peel and exposing bare steel to premature corrosion. GM has issued this TSB but has not issued a recall, and Chevrolet dealers are not consistently performing the repair. I contacted GM Customer Assistance to request goodwill repair and was refused; the representative also declined to open a case. There were no warning lamps or dashboard messages prior to discovery, as frame corrosion is not monitored by vehicle systems. The defect was identified visually during state safety inspection. I am requesting that NHTSA investigate this defect pattern and consider a recall, as was ultimately ordered for the similar frame corrosion defect on Toyota Tacoma trucks.Read more
Incident date: Apr 18, 2026
The contact owns a 2015 Ford Explorer. The contact stated that while attempting to reverse, the rearview camera became inoperable. The rearview camera intermittently operated and turned on and off. Occasionally, the screen was blank. The contact received notification of NHTSA Campaign Number: 25V695
... 000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or replaced. The dealer confirmed that parts were not yet available for the recall repair. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 132,000.Read more
Incident date: Apr 18, 2026
My 2020 Subaru Ascent struggles to retain power when accelerating, especially from stopping and especially when the fuel is low. The vehicle stalls or loses some power when trying to accelerate. The check engine light is not on and there is no other indication that there is a problem with the vehic
... le. I have discussed it thoroughly with my mechanic and we both think it sounds like a fuel pump issue. He looked at the other Subaru recalls and thinks my vehicle should be included in the other Subaru fuel pump recall (NHTSA ID Number: 21V587000). Does my vehicle qualify for this fuel pump recall? Thank you.Read more
Incident date: Mar 11, 2026
The contact owns a 2023 Toyota BZ4X. The contact stated that the vehicle was awaiting a recall repair. The dealer informed the contact that the electrical HVAC compressor needed to be replaced as part of the recall repair; however, the part was on back order. The vehicle was taken to the dealer, but
... the recall repair was not completed. The manufacturer was notified of the failure. The approximate failure mileage was 117,000.Read more
Incident date: Dec 10, 2025
My husband was driving our 2019 F250 on the highway at over 75 mph and the truck totally shut down/stalled without warning, could have killed him or another person, lucky he was able to coast to the shoulder and stop, we took to the Ford dealership and was caused by the faulty CP4 fuel pump the truc
... k was made with that has had class action lawsuits and recalls, we are out of pocket over $14,000 to rebuild entire fuel system due to the fact that fuel pump is NOT compatible with our diesel fuel leading to metal shavings build up in fuel system. Our truck still has no recall on this and it should and we should be reimbursed for the extremely expensive and lengthy repair, this is a very dangerous issue. The mechanic also stated he "duplicated" the stall when he go on the highway and hit speeds over 60 mph, thank goodness he is ok as well.Read more
Incident date: Dec 10, 2025
On or about 02/09/2026, the vehicle experienced a catastrophic failure directly related to a known defect identified in Technical Service Bulletin 19-NA-066. The engine "sucked" in the oil filter due to a poor design on GM's part. The stand pipe was not present apparently, and must have broken off a
... t some point. This bulletin acknowledges an issue affecting this vehicle platform. This should have been recalled to address this engineering flaw that GM acknowledged in their TSB. Despite multiple attempts and ongoing communication with authorized representatives to have the vehicles engine replaced under an extended warranty, the vehicle was inoperable and unusable, causing significant financial hardship. I owned the vehicle for approximately 5 months and had the vehicle in the shop multiple times for other repair issues that were known per forums from other owners of this model/year of vehicle. I have exhausted all reasonable efforts to resolve this matter through dealership, GM customer service channels, and GM's executive team without satisfactory resolution. As a direct result of this defect and resulting failure, I have incurred the following damages: Loss of use of the vehicle ($24,578 purchase price on 09/20/2025) Rental and alternative transportation expenses ($90.58 rental vehicle from 02/12/2026 - 02/14/2026) Diminished vehicle value ($24,578 - $12,000 (Selling Price) = $12,578) Out-of-pocket diagnostic and related expenses ($2,036.50) Total loss and seeking reimbursement: $14,705.08Read more
Incident date: Mar 20, 2026
What component or system failed? Is it available for inspection? The component is the Steering Gearbox Assembly / Rack and Pinion. The vehicle is currently in my possession and available for inspection upon request. How was your safety or the safety of others put at risk? While driving at highway sp
... eeds (40–70 mph), the steering wheel "sticks" or "catches" in the center position. To change lanes or follow a curve, I must apply sudden, extra force to "break it loose," which results in a jerking motion and significant overcorrection. This creates a high risk of losing control of the vehicle or unintentionally departing the lane into other traffic. Has the problem been reproduced or confirmed by a dealer? I have presented the vehicle to an authorized Honda dealership on two separate occasions for this specific issue. Both times, the dealership stated they were "unable to duplicate" the problem and claimed the steering was "normal," despite the symptoms matching a known national defect. Has the vehicle or component been inspected by the manufacturer, police, or others? No, it has only been inspected by the authorized Honda dealer technicians. No police or insurance reports have been filed as no crash has occurred yet. Were there any warning lamps or messages? When did they first appear? There are no warning lamps or dashboard messages. This is a mechanical friction failure within the gearbox, not an electronic one. The symptoms first appeared roughly 2023 and have progressively worsened with time and heat.Read more
Incident date: Mar 20, 2026
Thermostat has been replaced twice. Car is still having issues with overheating. First replacement of thermoastat the car ran fine for about 2 months then the car started doing the same thing. It will overheat and then come right down again. Thermostat was replace again and was doing good then
... the same issue keeps occuring. My car currently has 175000 miles. No warning lights come on when the vehicle begins to overheatRead more
Incident date: Mar 20, 2026
My vehicle has an open recall (26V034000) with no remedy available. Combined with another unresolved recall (25V607000), my vehicle has multiple outstanding safety issues with no resolution timeline.
Incident date: Feb 26, 2026
I bought my 2015 Pilot in 2024 and since then my local mechanic has told me I am burning oil and I have had to replace several spark plugs. I have had error codes like P0304 come up in conjunction with the replacements. I now have a total engine failure. I looked online after my failure and saw the
... VCM Warranty Extension, but I was never notified about it. I saw where the codes could come up as "misfires" but might actually be the engine failing. Component failure - engine Safety Risk - I was driving when it died. if i had not come to a complete stop i would have hit a snow covered rocky hill. Inspections - awaiting insurance inspector, engine failure confirmed by mechanic. Warnning - no lights were on when it happened.Read more
Crash
Incident date: Feb 1, 2026
The contact owns a 2022 GMC Yukon XL. While the contact’s wife was driving at an undisclosed speed, the vehicle unexpectedly went into LIMP Mode, and the check engine warning light illuminated. The vehicle failed to accelerate to exceed 30 MPH. The vehicle was taken to the dealer, where it was dia
... gnosed, and it was determined that the transmission valve body had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The approximate failure mileage was 65,000.Read more
Incident date: Sep 5, 2025
The contact owns a 2017 Lincoln MKZ. The contact stated that while driving at 30 MPH, the vehicle entered LIMP Mode and failed to shift into third or fourth gear. Due to the failure, the contact made several stops while driving to the residence. The vehicle was driven to an independent mechanic but
... was not repaired. The contact referenced NHTSA Campaign Number: 18V390000 (POWER TRAIN); and associated the failure with the recall. The dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 120,000.Read more
Incident date: Jan 26, 2026
NHTSA Vehicle Safety Complaint Report I am submitting this complaint regarding a serious safety defect involving the rear seatbelt in my 2025 Hyundai Tucson Limited. The vehicle currently has approximately 6,000 miles, and this issue has created an extremely dangerous situation for passengers. Whi
... le traveling out of town, the rear passenger seatbelt suddenly jammed and would not retract or release properly. The belt became completely stuck and unusable. Three adults attempted to safely unjam the seatbelt, but it would not retract or function as designed. Because the restraint system failed, the rear seating position became unsafe and unusable. We were forced to arrange alternate transportation for our passenger because it was not safe or legal for them to ride without a functioning seatbelt. This failure represents a major safety concern. A seatbelt is a critical safety component that should never lock up or become permanently jammed under normal use, especially on a nearly new vehicle with very low mileage. The inability to secure a passenger created a hazardous situation and could have resulted in serious injury if an accident had occurred. I am contacting Hyundai Customer Affairs today to formally report this safety issue. I will also be taking the vehicle to the dealership for inspection and repair, as I do not feel it is safe to drive the vehicle until the defective seatbelt is properly repaired and confirmed safe. Given that seatbelt failures directly impact occupant safety, I believe this issue requires immediate investigation. A restraint system that becomes stuck and cannot be used is unacceptable and poses a significant risk to drivers and passengers. I am requesting that NHTSA review this defect, investigate potential manufacturing or design problems, and determine whether other vehicles may be affected.Read more
Incident date: Nov 25, 2025
Nissan Leaf experienced large state of charge fluctuations while driving. State of charge was jumping up and down rapidly. Vehicle was taken in to Alpine Nissan in Federal Height, Colorado. Car was diagnosed with a cell imbalance across multiple cells which coincides with recall number R24B2 (NTHSA
... - 24V-700). I have been trying for weeks to get Nissan Consumer Affairs to give me a solution for the car as its undrivable due to the safety defect. At this point I haven't been able to get anyone on the phone in the last week. The car has a serious loss of power risk and is a fire hazard. The defect is well documented in the recall. The raw battery data and invoice for battery replacement is attached. Case number with Nissan is #[XXX]. I cannot get a written statement from the manufacturer or the dealer that the car is safe to drive in its current state. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Nov 25, 2025
Took car to Kia for an oil change and car started driving weird . Rpm hand running high. Check engine light came on , took car to Kia and fuel tank was expanded . Car is still not fixed , and Kia won’t continue to pay for rental.
Incident date: Nov 25, 2025
In May 2025, Tesla pushed an over-the-air (OTA) software update overnight while the vehicle was parked. When the vehicle was started the following morning, the update had failed mid-process and stalled at approximately 50%. Immediately upon startup, the backup camera and navigation/maps stopped fun
... ctioning. The vehicle has been unable to complete subsequent software updates since. Tesla service later inspected the vehicle and indicated that the main computer/ECU was stuck in a loop and required replacement. The backup camera and navigation loss occurred immediately following the OTA update and persisted for several months despite multiple service attempts. Due to the vehicle’s rear design and limited rear window visibility, operating the vehicle in reverse without a functioning backup camera significantly impairs visibility. Even when using mirrors or physically turning to look backward, rearward visibility is restricted. As a result, the loss of backup camera functionality presents an ongoing, daily safety hazard during normal vehicle operation.Read more
Incident date: Dec 2, 2025
Fuel is leaking and it is messing up my emissions. I had the emissions fixed for my safety inspection. But soon after 2 days later fuel keeps leaking and the smell of gas is so strong in my car. This is a safety hazard of not only becoming inflammable but also the smell is toxic to my health and my
... grandchildren. I have asthma and all of the following i have experienced headaches, dizziness, and respiratory problems, and long-term like asthma exacerbation that is flaring up my asthma and i am afraid it will cause potential cancer.Read more
Incident date: Dec 2, 2025
TIRE SIZE IS 245/75R17, NORAML DRIVING SPEED @ 70MPH AND GOT FLAT. THIS VEHICLE IS LESS THAN 8000 MILES AND ALREADY HAD (2) FLAT TIRES IN THE SPAN OF LESS THAN 6 MONTH, 1ST INCIDENT HAPPENED ON 9/08/2025 AND 2ND INCIDENT ON 12/10/2025.
Incident date: Dec 2, 2025
All fuel injectors need to be replaced. I know 2 other people with CRV's that have had the same exact issue and had to have them replaced. It is also all over forums on the internet. Service people at Honda also told me it is a known issue with the fuel injectors in the Honda 4 cylinders until 202
... 3. I have a quote for almost $1700. I currently own 2 Honda CRV's and one is a 2022 so I am expecting that one to eventually need the fuel injectors also. I am bringing the car in for service on 12/15 to have this done. I feel like this should be investigated to bring a recall. When people that work at repair facilities say the only way to bring this to light is to report it to this agency and try to get a recall since Honda isn't going to issue the recall on their own.Read more
Incident date: Nov 4, 2025
The power driver liftgate strut exploded and hit the top of the hatchback, snapping the bolt in half and damaging the threads which attach the stud bolt to the hatch.
Incident date: Oct 30, 2025
Failed components 1. oil pump $8769.41 2. Cylinder Head Assembly- Valve Cover $4280.83 3. center console control panel $3051.93 4. transfer case replacement TBD 2019 BMW X5 xDrive40i has multiple major component failures at 70,000 miles. Oil pump failed causing loss of oil-level monitoring. The cyli
... nder head assembly was diagnosed with oil consumption, the transfer case exhibited driveline shuddering, and the center console control panel developed internal electrical faults that affect vital vehicle components. All have been diagnosed by BMW of North Haven, CT. The oil pump and transfer case failures have created potential loss of engine lubrication and vehicle control putting my safety at risk. The oil-level test aborts at 16% making it impossible to verify oil quantity or pressure while driving. The shuddering occurs during low-speed turns and acceleration. BMW North America reviewed my case and approved goodwill coverage for transfer-case fluid change ALL other safety-related repairs have been denied. Supporting BMW Service Bulletins: •SIB 27 02 20: Jerking or Shuddering from Driveline xDrive Transfer Case ATX13-X (faulty factory oil specification). •SIB 11 03 17: N20/N26 Engine Timing Chain and Oil-Pump Drive Chain Warranty Extension (pattern of oil-pump failures in prior engines). •SIB B01 13 23: Front Center Console Cupholder Liquid Ingress (electrical faults from liquid intrusion in 2019–2022 G05 X5). •SIB 65 12 22: Roof-Mounted Antenna Housing Seal Not Adhering (water ingress from shark-fin antenna affecting interior electronics). Note: I paid out of pocket to replace and reprogram theTelematics Communication Box (TCB) due to faulty seal around shark fin. A class action lawsuit is currently in happening for this exact issue in California. These issues are not normal wear and tear. They represent premature mechanical and electrical failures on a well-maintained vehicle as well as posing a safety risk to me and other drivers.Read more
Incident date: Sep 19, 2025
The engine is having oil consumption since May 2025. It is a 2019 Kia Soul, 1.6L GDI engine. I have taken it to get oil changes, however there is no leak. It is also making a rattling noise and having a hard time to accelerate. I was informed by a mechanic that it is the pistons knocking around, due
... to the overheating and oil consumption. Even the dealership told me that it is dangerous to drive. I bought the car brand new and am the only owner, it's crazy that it's falling apart after 6 years.Read more
Incident date: Sep 19, 2025
The contact owns a 2023 Hyundai Palisade. The contact stated that while reversing out of the garage, the powered front driver's seat suddenly began to move backwards, and the contact was unable to reach the brake pedal to stop the vehicle. The powered seat then moved forward, causing the seat belt t
... o tighten around the waist of the driver. The contact was able to put the vehicle in park and stopped the vehicle. During the failure, no injuries were reported. Also, the contact indicated that previously, while driving at an undisclosed speed, a message was displayed that the vehicle was driving the wrong way. The contact stated that the failure occurred while driving down a dark and unfamiliar road. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 10,000.Read more
Incident date: Sep 19, 2025
The contact owns a 2023 Hyundai Palisade. The contact stated that while reversing out of the garage, the powered front driver's seat suddenly began to move backwards, and the contact was unable to reach the brake pedal to stop the vehicle. The powered seat then moved forward, causing the seat belt t
... o tighten around the waist of the driver. The contact was able to put the vehicle in park and stopped the vehicle. During the failure, no injuries were reported. Also, the contact indicated that previously, while driving at an undisclosed speed, a message was displayed that the vehicle was driving the wrong way. The contact stated that the failure occurred while driving down a dark and unfamiliar road. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failures. The failure mileage was 10,000.Read more
Incident date: Sep 14, 2025
have a 2014 Malibu with 132,000 miles. . It stalls in traffic, at intersections and stop signs, which is a dangerous safety issue. The Auto Stop will engage and when I put my foot on the accelerator, it stalls out. Also does it right when I start the engine at times.
Incident date: Sep 14, 2025
Integrated trailer brake controller failing. Surging and randomly releasing trailer brakes. I tow a 16k lb. Trailer.
Incident date: Jun 26, 2025
The contact owns a 2020 GMC Terrain. The contact stated that the vehicle was taken to a dealer for an oil change. The contact stated that approximately 5 weeks after returning the oil change, while driving at approximately 65 MPH, the vehicle and steering wheel started shaking abnormally and the veh
... icle lost motive power. The contact stated that the traction control, check engine, and stabili-trak control warning lights were illuminated. The vehicle was taken to a dealer where it was diagnosed that there was no oil in the engine and the spark plugs and ignition coils needed to be replaced. The vehicle was repaired; however, the failure reoccurred three weeks later. The manufacturer was not notified of the failure. The failure mileage was approximately 37,000.Read more
Incident date: Jun 26, 2025
The contact owns a 2017 BMW X3. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for
... the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.Read more
Incident date: May 19, 2025
My wrangler's brakes locked up repeatedly and I took it to the dealer. They said that it needs a new ABS module but that part is not made anymore. This is a safety issue and I now have a car that I can't sell, can't fix, and can't drive. My wife almost got into an accident.
Incident date: Feb 21, 2025
I bought tires from Walmart.com website in July 15 2023 and had them installed on a 2005 Chevrolet 2500 HD pickup. This was at the Walmart Laramie store. Between that time and Fall of 2024 one of the tires had a flat and Walmart Laramie, Wy replaced it. On October 7 2024 going to Riverton, Wy. the r
... ight rear passenger tire had a blow out. This was on I-80 going west towards Rawlins. It scared the beejeezus out of my young grandchildren. Four hours later, it was replaced with the spare (I did not have a jack in the vehicle and called a tow company). I took the tire to Walmart Riverton and they told me in the tire center that the tire was too badly damaged. They wondered where I had bought the tires. I told them in Laramie at Walmart. They looked me up online and found the tires. They told me they could not replace the tire although it was under warranty. The problem was that they are car tires and not light truck tires!!! They told me to call up Laramie Walmart and the tire manager would take care of me. I went home and did so. Jackson the tire manager said he wasn't going to replace them and that it was all my fault and that I forced them to put those tires on! He lied to me about what happened with the tires and them installing them. I went back to Riverton Walmart and again talked to the tire manager (Tyrone). He said that he would talk to the store Manager and they would make it right. He said he would order the correct ones, install them and then charge the Laramie store. I'm not driving the vehicle anywhere. What can I do about it? I know nothing about tires and have never been a tire company employee. This has been going on for months. Last week the Riverton store said they could mount and balance tires for free but I would have to seek a refund from the Laramie store to reimburse me after I buy new tires for $1200. I live on Social Security of $1229 a month!! 2 of 4 tires have failed and I don't have anywhere near the 60,000 miles warranty Can you help us?Read more
Incident date: Feb 21, 2025
I bought tires from Walmart.com website in July 15 2023 and had them installed on a 2005 Chevrolet 2500 HD pickup. This was at the Walmart Laramie store. Between that time and Fall of 2024 one of the tires had a flat and Walmart Laramie, Wy replaced it. On October 7 2024 going to Riverton, Wy. the r
... ight rear passenger tire had a blow out. This was on I-80 going west towards Rawlins. It scared the beejeezus out of my young grandchildren. Four hours later, it was replaced with the spare (I did not have a jack in the vehicle and called a tow company). I took the tire to Walmart Riverton and they told me in the tire center that the tire was too badly damaged. They wondered where I had bought the tires. I told them in Laramie at Walmart. They looked me up online and found the tires. They told me they could not replace the tire although it was under warranty. The problem was that they are car tires and not light truck tires!!! They told me to call up Laramie Walmart and the tire manager would take care of me. I went home and did so. Jackson the tire manager said he wasn't going to replace them and that it was all my fault and that I forced them to put those tires on! He lied to me about what happened with the tires and them installing them. I went back to Riverton Walmart and again talked to the tire manager (Tyrone). He said that he would talk to the store Manager and they would make it right. He said he would order the correct ones, install them and then charge the Laramie store. I'm not driving the vehicle anywhere. What can I do about it? I know nothing about tires and have never been a tire company employee. This has been going on for months. Last week the Riverton store said they could mount and balance tires for free but I would have to seek a refund from the Laramie store to reimburse me after I buy new tires for $1200. I live on Social Security of $1229 a month!! 2 of 4 tires have failed and I don't have anywhere near the 60,000 miles warranty Can you help us?Read more
Incident date: Feb 21, 2025
Battery does not stay charged. I purchased the vehicle on 24AUG24. On 08FEB25, I began having trouble with the 12V battery. The battery died and Kia Roadside was called to jumpstart. The local Kia dealership replaced the 12V and tested the system. Everything checked out ok. I picked up the car
... on 10FEB25. On 03MAR25, I called Kia Roadside to jumpstart the dead 12V battery, again, and took the vehicle back to the same local Kia dealership. The dealer has been unable to correct the problem even with the help of Kia Corp.Read more
Incident date: May 14, 2025
UConnect system is delaminating and experiencing “phantom” touches, often not allowing me to access things needed and choosing to do whatever it wants. This makes me unable to access “hands-free” via Bluetooth connection, etc., which creates safety issues. It also creates serious safety issu
... es when the unit overrides driver choices, and is also distracting as the unit beeps and switches back and forth among options. This is a widespread issue that Jeep knows about and continues to leave good people to pay thousands of dollars to replace or just be out MANY features on this vehicle that all go through the system. This makes MUCH of this vehicle obsolete.Read more
Incident date: May 14, 2025
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated while driving approximately 60 MPH, the battery warning light illuminated, and the messa
... ge was displayed that the vehicle would be unable to restart after shutting off. The contact was able to drive to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the battery had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 109,171. VIN tool confirms parts not available.Read more
Incident date: Mar 31, 2025
I purchased my car used at the Mercedes dealership in Tyler Texas June 2023. I took all my savings and paid cash and was told that the car was impeccable shape and there were no current issues and all the service records were up to date. November 2023 is when everything started happening and my en
... gine light came on. It was revealed to me by a service tech that I was sold the vehicle with an existing major oil leak /seals broke. Etc. SEE Attached invoices. I have endured driving down the road and my car just giving out and losing power steering. The car has been sputtering and there have been misfires, fauled fuel injectors, coils, s and spark plugs, oil leaks, fuel pump leaking gasoline in the engine and smoke coming from the hood. I thought my car was going to start on fire it smelled like a hot electrical wires and gasoline. My nerves are frayed from this car because of how many times it has broke down. I have missed work because of the car, I'm behind on my home bills, I missed my airline flight to see my sick father, I have had to pay for rental cars, all due to this vehicle. I am very concerned for my safety in this vehicle and I would like the vehicle fixed at the expense of Mercedes or my money back. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Showing 50 of 457 complaints.
Technical Service Bulletins, 2018 VOLKSWAGEN TIGUAN
1,011 manufacturer communications from 558 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
| 350000 EQUIPMENT | 187 |
| 110000 ELECTRICAL SYSTEM | 75 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 73 |
| 060000 ENGINE AND ENGINE COOLING | 69 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 44 |
| 060000 ENGINE (PWS) | 41 |
| 980000 UNKNOWN OR OTHER | 36 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 35 |
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
160000 STRUCTURE
In some sunroof-equipped vehicles, the front sunroof drains can become blocked with moist debris. If this happens, water could leak into the passenger compartment. Expiration date announcement
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
In some sunroof-equipped vehicles, the front sunroof drains can become blocked with moist debris. If this happens, water could leak into the passenger compartment. Expiration date announcement
138500 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REFRIGERANT HOSES AND FITTINGS
Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
980000 UNKNOWN OR OTHER
Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
103200 POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
Bevel box leaking, update to Arteon labor operation numbers.
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
In some sunroof-equipped vehicles, the front sunroof drains can become blocked with moist debris. If this happens, water could leak into the passenger compartment. Updated expiration date.
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
In some sunroof-equipped vehicles, the front sunroof drains can become blocked with moist debris. If this happens, water could leak into the passenger compartment. Updated expiration date.
061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
Engine Crank, No Start or No -J623- ECM Communication with DTC U0100 Stored in ECM Fault Memory
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
VW Engine oil quality standards
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Multiples campaign closures: 37L3, 37L7, 96D6, 51G4, 60D8, 06A2, 19O6, 40M3 and 97AM.
060000 ENGINE (PWS)
VW Engine oil quality standards
980000 UNKNOWN OR OTHER
VW Engine oil quality standards
138410 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:COMPRESSOR:CLUTCH
A/C Compressor leak diagnosis
980000 UNKNOWN OR OTHER
A/C Compressor leak diagnosis
118000 ELECTRICAL SYSTEM:SOFTWARE
Addressing Cybersecurity or Vehicle Hack concerns
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
980000 UNKNOWN OR OTHER
Airbag / Pyrotechnic Safety Belt Deployment Inquiries, update to contact information due to retirement.
118100 ELECTRICAL SYSTEM:ADAS:CONTROL MODULE
To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.
980000 UNKNOWN OR OTHER
To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
To ensure that the customer is familiar with the various Driver Assist systems and the system limitations via the owners manual and videos available at knowyourvw.com.
980000 UNKNOWN OR OTHER
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
980000 UNKNOWN OR OTHER
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
060000 ENGINE AND ENGINE COOLING
VW Engine oil quality standards
138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
3G Sunset Update
060000 ENGINE (PWS)
VW Engine oil quality standards
090000 FUEL SYSTEM, OTHER
T8 fuel injector harness inspection for stored DTCs P0201, P0202, P0203, P0204.
980000 UNKNOWN OR OTHER
This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension revision. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
VW Engine oil quality standards
353000 EQUIPMENT:ELECTRICAL
Battery Testing and Charging Using Midtronics VAS6161 and or GRX3000VAS Charger. Update Tool terminology
060000 ENGINE AND ENGINE COOLING
Flushing an R1234YF A/C circuit using a flush machine
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Safety Related Inquiry and Reporting
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
This Document informs dealers on the Sunroof Class Action Limited Warranty Extension
134000 VISIBILITY:SUN/MOON ROOF ASSEMBLY
Reopening this service action for unrepaired vehicles in order to support a class action settlement.
060000 ENGINE AND ENGINE COOLING
Update to Volkswagen engine oil standards
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Helpline & Parts Dept. contact information.
030000 BRAKES (PWS)
Brake repair or replacement instruction.
110000 ELECTRICAL SYSTEM
Diagnostic assistance for excessive static current draw
350000 EQUIPMENT
Dealer Letter to announce the closure of Service Action 09B3.
060000 ENGINE AND ENGINE COOLING
Dealer Letter to announce the closure of Service Action 09B3.
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine oil quality standards, update to attachments.
118000 ELECTRICAL SYSTEM:SOFTWARE
This communication is a notice for software changes with the ODIS program for specific cars.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
110000 ELECTRICAL SYSTEM
Battery Testing and Charging using Midtronics VAS6161 and or GRX3000 Vas Charger
118000 ELECTRICAL SYSTEM:SOFTWARE
Software Version Management (SVM) instruction.
060000 ENGINE AND ENGINE COOLING
Correct engine oil level during Perfect Delivery Inspection (PDI)
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Automatic Transmission Fluid Requirements
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Volkswagen Engine Oil Standards, updated to include model year 2024.
060000 ENGINE AND ENGINE COOLING
Volkswagen Engine Oil Standards, updated to include model year 2024.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Engine Oil Consumption Measurement Instruction and Work sheet.
060000 ENGINE AND ENGINE COOLING
Engine Oil Consumption Measurement Instruction and Work sheet.
102000 POWER TRAIN:MANUAL TRANSMISSION
Noise Diagnostic for Manual Transmission vehicles.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Noise Diagnostic for Manual Transmission vehicles.
060000 ENGINE AND ENGINE COOLING
Diagnostic Aid for engine misfire.
070000 FUEL SYSTEM, GASOLINE
Gasoline fuel additive
060000 ENGINE AND ENGINE COOLING
Gasoline quality information in regards to gasoline engine performance.
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Gasoline quality information in regards to gasoline engine performance.
118000 ELECTRICAL SYSTEM:SOFTWARE
This communication is a notice for software changes with the ODIS program for specific cars
110000 ELECTRICAL SYSTEM
This communication is a notice for software changes with the ODIS program for specific cars
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine oil quality standards, update to attachments.
062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM
Introduce new engine coolant compatible with all models and all model years.
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Update programming for Infotainment System Malfunctions. Updated to include additional labor operation & time units in warranty table.
111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Battery adaptation procedure when battery label is missing.
355100 EQUIPMENT:OTHER:LABELS
Battery adaptation procedure when battery label is missing.
010000 STEERING
This Document was revised. The model year chat was removed for VWP-18-11 for the Steering Wheel Clock Spring Limited Warranty Extension
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Engine oil quality standards, update to attachments.
070000 FUEL SYSTEM, GASOLINE
This Document informs dealers on VWP-23-03
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Update Infotainment system software
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Update Infotainment system software
350000 EQUIPMENT
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
110000 ELECTRICAL SYSTEM
This document outlines updates to the ODIS diagnostic software. Updates include corrected diagnostic test plans for the stated vehicles.
353000 EQUIPMENT:ELECTRICAL
KESSY Key Adaptation.
061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Volkswagen Engine Oil Quality Standards
350000 EQUIPMENT
This special notice is to inform dealers to return the parts listed only order the successor parts going forward.
117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Explanation of message in Instrument Cluster display that the "Start/Stop" system is in standby
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Generator Replacement
030000 BRAKES (PWS)
Front brake pad installation tip.
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
EVAP components available separately or as an assembly.
160000 STRUCTURE
Strut or Shock leak assessment.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Closure announcement for the 60E2 and 60E5 actions
353000 EQUIPMENT:ELECTRICAL
Closure announcement for 55K4, 19O3, 23DG and 38C5 actions
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-23-01
140000 AIR BAGS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
150000 SEAT BELTS
VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
220000 SEATS
Driver Seat, Memory Set procedure.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Required Alignment Submission form.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Update model year applicability to include 2023.
060000 ENGINE AND ENGINE COOLING
Engine Oil Quality Standards updated to include the latest Engine Oil attachments (excludes Routan & ID.4).
118520 ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SENSORS
Park Assist Sensors Providing False Warnings. Updated to include additional model year applicability.
110000 ELECTRICAL SYSTEM
Battery testing and charging using special tools VAS6161 & GRX3000VAS Charger. Updated to include additional model year applicability.
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This Document informs dealers on VWP-22-16
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